server/services/ami/model/voiceQueue.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xba30=['outboundCongestionCallsDay','outboundUnknownCallsDay','outboundBlacklistCallsDay','outboundOriginateFailureCallsDay','outboundDropCallsDayTimeout','outboundReCallsDay','startProgressive','handlePredictive','predictiveIntervalMultiplicativeFactor','predictiveIntervalTotalCalls','predictiveIntervalAnsweredCalls','predictiveIntervalDroppedCallsCallersExit','predictiveIntervalDroppedCallsTimeout','predictiveIntervalAvgHoldtime','predictiveIntervalMaxThreshold','dialPredictiveIntervalMaxThreshold','predictiveIntervalMinThreshold','predictiveIntervalErlangCalls','predictiveIntervalErlangCallsDroppedCalls','erlangCalls','erlangCallToSecond','erlangAbandonmentRate','erlangBusyFactor','dialRecallMeTimeout','dialRecallInQueue','dialQueueProject2','dialAgiAfterHangupAgent','mandatoryDisposition','mandatoryDispositionPause','not_inuse','inuse','invalid','unavailable','ringing','ringinuse','onhold','wav','wav49','gsm','rrmemory','roundrobin','name','monitor_format','type','inbound','waiting','talking','total','answered','sumDuration','sumHoldTime','unmanaged','loggedIn','acw','acwTimeout','autopause','sendMessageOneNotActive','message','originated','temp','dialTimezone','dialGlobalInterval','dialActive','dialMethod','dialLimitChannel','dialLimitQueue','dialPredictiveOptimization','dropRate','dialPredictiveOptimizationPercentage','dialPredictiveInterval','dialOriginateCallerIdName','anonymous','dialOriginateCallerIdNumber','dialOriginateTimeout','dialQueueOptions','tTxX','dialQueueTimeout','dialQueueProject','dialCongestionMaxRetry','dialCongestionRetryFrequency','dialBusyMaxRetry','dialBusyRetryFrequency','dialNoAnswerMaxRetry','dialNoAnswerRetryFrequency','dialGlobalMaxRetry','Trunk','TrunkBackup','dialPrefix','Interval','dialOrderByScheduledAt','DESC','dialRandomLastDigitCallerIdNumber','strategy','dialAMDActive','dialAMDInitialSilence','dialAMDGreeting','dialAMDAfterGreetingSilence','dialAMDTotalAnalysisTime','dialAMDMinWordLength','dialAMDBetweenWordsSilence','dialAMDMaximumNumberOfWords','dialAMDSilenceThreshold','dialAMDMaximumWordLength','outboundRejectCallsDay','pTalking','timeout','outboundAnswerCallsDay','outboundNoAnswerCallsDay','outboundBusyCallsDay'];(function(_0x8ca871,_0x346d3c){var _0x1b04be=function(_0x3b1afd){while(--_0x3b1afd){_0x8ca871['push'](_0x8ca871['shift']());}};_0x1b04be(++_0x346d3c);}(_0xba30,0xf7));var _0x0ba3=function(_0x3337b6,_0x42c7f9){_0x3337b6=_0x3337b6-0x0;var _0x568270=_0xba30[_0x3337b6];return _0x568270;};'use strict';var statusDesc=['unknown',_0x0ba3('0x0'),_0x0ba3('0x1'),'busy',_0x0ba3('0x2'),_0x0ba3('0x3'),_0x0ba3('0x4'),_0x0ba3('0x5'),_0x0ba3('0x6')];var monitorFormat={'wav':_0x0ba3('0x7'),'wav49':_0x0ba3('0x8'),'gsm':_0x0ba3('0x9')};var strategy={'rrmemory':_0x0ba3('0xa'),'roundrobin':_0x0ba3('0xb')};function VoiceQueue(_0x43d0ca){this['id']=_0x43d0ca['id']||0x0;this[_0x0ba3('0xc')]=_0x43d0ca[_0x0ba3('0xc')]||'';this['monitor_format']=_0x43d0ca[_0x0ba3('0xd')]||'';this[_0x0ba3('0xe')]=_0x43d0ca[_0x0ba3('0xe')]||_0x0ba3('0xf');this[_0x0ba3('0x10')]=0x0;this[_0x0ba3('0x11')]=0x0;this[_0x0ba3('0x12')]=0x0;this[_0x0ba3('0x13')]=0x0;this[_0x0ba3('0x14')]=0x0;this[_0x0ba3('0x15')]=0x0;this['sumBillable']=0x0;this[_0x0ba3('0x16')]=0x0;this['abandoned']=0x0;this[_0x0ba3('0x17')]=0x0;this['available']=0x0;this[_0x0ba3('0x18')]=_0x43d0ca[_0x0ba3('0x18')]||![];this['acwTimeout']=_0x43d0ca[_0x0ba3('0x19')]||0xa;this[_0x0ba3('0x1a')]=_0x43d0ca[_0x0ba3('0x1a')]||'no';this[_0x0ba3('0x1b')]=!![];this[_0x0ba3('0x1c')]='';this[_0x0ba3('0x1d')]=0x0;this[_0x0ba3('0x1e')]=0x0;this[_0x0ba3('0x1f')]=_0x43d0ca[_0x0ba3('0x1f')]||null;this[_0x0ba3('0x20')]=_0x43d0ca[_0x0ba3('0x20')]?_0x43d0ca['dialGlobalInterval']:null;this[_0x0ba3('0x21')]=_0x43d0ca[_0x0ba3('0x21')];this[_0x0ba3('0x22')]=_0x43d0ca[_0x0ba3('0x22')]||'progressive';this[_0x0ba3('0x23')]=_0x43d0ca[_0x0ba3('0x23')]||0x0;this[_0x0ba3('0x24')]=_0x43d0ca['dialLimitQueue']||0x0;this['dialPowerLevel']=_0x43d0ca['dialPowerLevel']||0x1;this[_0x0ba3('0x25')]=_0x43d0ca[_0x0ba3('0x25')]||_0x0ba3('0x26');this[_0x0ba3('0x27')]=_0x43d0ca[_0x0ba3('0x27')]||0.03;this[_0x0ba3('0x28')]=_0x43d0ca['dialPredictiveInterval']||0x258;this[_0x0ba3('0x29')]=_0x43d0ca[_0x0ba3('0x29')]||_0x0ba3('0x2a');this[_0x0ba3('0x2b')]=_0x43d0ca[_0x0ba3('0x2b')]||'anonymous';this[_0x0ba3('0x2c')]=_0x43d0ca[_0x0ba3('0x2c')]||0x1e;this[_0x0ba3('0x2d')]=_0x43d0ca[_0x0ba3('0x2d')]||_0x0ba3('0x2e');this[_0x0ba3('0x2f')]=_0x43d0ca[_0x0ba3('0x2f')]||0x3;this['dialQueueProject']=_0x43d0ca[_0x0ba3('0x30')]||undefined;this[_0x0ba3('0x31')]=_0x43d0ca[_0x0ba3('0x31')]||0x3;this[_0x0ba3('0x32')]=_0x43d0ca[_0x0ba3('0x32')]||0x96;this['dialBusyMaxRetry']=_0x43d0ca[_0x0ba3('0x33')]||0x3;this[_0x0ba3('0x34')]=_0x43d0ca[_0x0ba3('0x34')]||0x96;this[_0x0ba3('0x35')]=_0x43d0ca[_0x0ba3('0x35')]||0x3;this[_0x0ba3('0x36')]=_0x43d0ca[_0x0ba3('0x36')]||0x96;this[_0x0ba3('0x37')]=_0x43d0ca[_0x0ba3('0x37')]||0x4;this['Trunk']=_0x43d0ca[_0x0ba3('0x38')]?_0x43d0ca[_0x0ba3('0x38')]:undefined;this[_0x0ba3('0x39')]=_0x43d0ca[_0x0ba3('0x39')]?_0x43d0ca['TrunkBackup']:undefined;this[_0x0ba3('0x3a')]=_0x43d0ca[_0x0ba3('0x3a')]||undefined;this[_0x0ba3('0x3b')]=_0x43d0ca[_0x0ba3('0x3b')]?_0x43d0ca['Interval']:undefined;this['dialOrderByScheduledAt']=_0x43d0ca[_0x0ba3('0x3c')]||_0x0ba3('0x3d');this[_0x0ba3('0x3e')]=_0x43d0ca[_0x0ba3('0x3e')]||undefined;this['dialCutDigit']=_0x43d0ca['dialCutDigit']||undefined;this[_0x0ba3('0x3f')]=strategy[_0x43d0ca[_0x0ba3('0x3f')]]||_0x0ba3('0xa');this['queueStatusComplete']=!![];this[_0x0ba3('0x40')]=_0x43d0ca[_0x0ba3('0x40')]||![];this['dialAMDInitialSilence']=_0x43d0ca[_0x0ba3('0x41')];this[_0x0ba3('0x42')]=_0x43d0ca[_0x0ba3('0x42')];this[_0x0ba3('0x43')]=_0x43d0ca[_0x0ba3('0x43')];this[_0x0ba3('0x44')]=_0x43d0ca[_0x0ba3('0x44')];this[_0x0ba3('0x45')]=_0x43d0ca[_0x0ba3('0x45')];this[_0x0ba3('0x46')]=_0x43d0ca[_0x0ba3('0x46')];this[_0x0ba3('0x47')]=_0x43d0ca['dialAMDMaximumNumberOfWords'];this[_0x0ba3('0x48')]=_0x43d0ca[_0x0ba3('0x48')];this[_0x0ba3('0x49')]=_0x43d0ca[_0x0ba3('0x49')];this[_0x0ba3('0x4a')]=0x0;this[_0x0ba3('0x4b')]=0x0;this['timeout']=_0x43d0ca[_0x0ba3('0x4c')];this[_0x0ba3('0x4d')]=0x0;this['outboundAnswerAgiCallsDay']=0x0;this[_0x0ba3('0x4e')]=0x0;this[_0x0ba3('0x4f')]=0x0;this[_0x0ba3('0x50')]=0x0;this['outboundNoSuchCallsDay']=0x0;this[_0x0ba3('0x51')]=0x0;this[_0x0ba3('0x52')]=0x0;this[_0x0ba3('0x53')]=0x0;this['outboundDropCallsDayCallersExit']=0x0;this[_0x0ba3('0x54')]=0x0;this['outboundDropCallsDayACS']=0x0;this[_0x0ba3('0x55')]=0x0;this[_0x0ba3('0x56')]=undefined;this['startPredictive']=undefined;this[_0x0ba3('0x57')]=undefined;this[_0x0ba3('0x58')]=1.05;this[_0x0ba3('0x59')]=0x0;this[_0x0ba3('0x5a')]=0x0;this[_0x0ba3('0x5b')]=0x0;this[_0x0ba3('0x5c')]=0x0;this[_0x0ba3('0x5d')]=0x0;this['predictiveIntervalAvgTalktime']=0x0;this['predictiveIntervalPauses']=0x0;this['predictiveIntervalAvailable']=0x0;this[_0x0ba3('0x5e')]=_0x43d0ca[_0x0ba3('0x5f')]||0x14;this[_0x0ba3('0x60')]=_0x43d0ca['dialPredictiveIntervalMaxThreshold']||0xa;this[_0x0ba3('0x61')]=0x0;this[_0x0ba3('0x62')]=0x0;this['predictiveIntervalHitRate']=0x1;this[_0x0ba3('0x63')]=0x0;this[_0x0ba3('0x64')]=0x0;this[_0x0ba3('0x65')]=0x0;this[_0x0ba3('0x66')]=0x0;this[_0x0ba3('0x67')]=_0x43d0ca[_0x0ba3('0x67')]||0x1e;this['dialRecallInQueue']=_0x43d0ca[_0x0ba3('0x68')]||![];this[_0x0ba3('0x69')]=_0x43d0ca[_0x0ba3('0x69')]||undefined;this['dialAgiAfterHangupClient']=_0x43d0ca['dialAgiAfterHangupClient']||![];this['dialAgiAfterHangupAgent']=_0x43d0ca[_0x0ba3('0x6a')]||![];this['monitor_format']=monitorFormat[_0x43d0ca[_0x0ba3('0xd')]]?monitorFormat[_0x43d0ca['monitor_format']]:undefined;this[_0x0ba3('0x6b')]=_0x43d0ca[_0x0ba3('0x6b')]||![];this[_0x0ba3('0x6c')]=_0x43d0ca['mandatoryDispositionPause']?_0x43d0ca[_0x0ba3('0x6c')]:undefined;}module['exports']=VoiceQueue;