18 var _0x66d1=['lastIndexOf','[%s][voiceAgentReport][musiconholdstart]\x20interface:%s','onhold','[%s][voiceAgentReport][musiconholdstop]\x20event:','[%s][voiceAgentReport][musiconholdstop]','exports','util','ioredis','../../../config/environment','../../../config/logger','defaults','redis','localhost','socket.io-emitter','channels','voiceChannels','voiceQueues','agents','variables','agentcalled','syncAgentCalled','agentconnect','bind','syncAgentRingNoAnswer','syncQueueCallerAbandon','syncAgentComplete','varset','syncVarSet','hangup','syncHangup','musiconholdstart','syncMusicOnHoldStop','attendedtransfer','blindtransfer','syncBlindTransfer','emit','prototype','isNotNull','isUndefined','[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','uniqueid','membername','destuniqueid','debug','[%s][voiceAgentReport][agentcalled]\x20event:','inspect','interface','format','YYYY-MM-DD\x20HH:mm:ss','called','mandatoryDisposition','type','voice','assign','omit','event','privilege','[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:','calleridnum','queue','[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:','user:%s','user:called','error','[%s][voiceAgentReport][agentcalled]','syncAgentConnect','hasOwnProperty','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','connectedlinename','connectedlinenum','destchannelstate','destchannelstatedesc','holdtime','connect','routealias','pick','accountcode','exten','user:agentconnect','agentcomplete','info','agentringnoanswer','agentringnoanswerAt','answeredelsewheredestinationuniqueid','answeredelsewheremembername','lastevent','[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:','custom:agentansweredelsewhere','[%s][voiceAgentReport][agentconnect]','[%s][voiceAgentReport][agentringnoanswer]\x20event:','[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected','rejected','name','[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:','user:agentringnoanswer','custom:agentringnoanswer','[%s][voiceAgentReport][agentringnoanswer]','[%s][voiceAgentReport][queuecallerabandon]\x20event:','[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','reason','[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:','custom:agentqueuecallerabandon','[%s][voiceAgentReport][queuecallerabandon]','[%s][voiceAgentReport][agentcomplete]\x20event:','[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','complete','agent','talktime','acw','acwtime','agentacw','destconnectedlinenum','[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:','[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:','destaccountcode','user:agentcomplete','[%s][voiceAgentReport][agentcomplete]','keys','variable','value','[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s','addVariable','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','memberdynamic','memberinterface','memberlastcall','memberrealtime','isNil','includes','[%s][voiceAgentReport][hangup]\x20event:','transfer','[%s][voiceAgentReport][hangup]\x20destuniqueid:%s','[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:','custom:voiceAgentReport','values','[%s][voiceAgentReport][hangup]','syncAttendedTransfer','[%s][voiceAgentReport][attendedtransfer]\x20event:','transfereeuniqueid','origtransfereruniqueid','[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','diff','secondtransfereruniqueid','[%s][voiceAgentReport][attendedtransfer]','transfereruniqueid','[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','seconds','[%s][voiceAgentReport][blindtransfer]','[%s][voiceAgentReport][musiconholdstart]\x20event:','channel','substring'];(function(_0x397e5f,_0x454c8f){var _0x5302b8=function(_0x1a29ef){while(--_0x1a29ef){_0x397e5f['push'](_0x397e5f['shift']());}};_0x5302b8(++_0x454c8f);}(_0x66d1,0x1ec));var _0x166d=function(_0x221f3f,_0x572f89){_0x221f3f=_0x221f3f-0x0;var _0x4cee7c=_0x66d1[_0x221f3f];return _0x4cee7c;};'use strict';var _=require('lodash');var moment=require('moment');var util=require(_0x166d('0x0'));var Redis=require(_0x166d('0x1'));var config=require(_0x166d('0x2'));var logger=require(_0x166d('0x3'))('ami');var ami=require('../ami');config['redis']=_[_0x166d('0x4')](config[_0x166d('0x5')],{'host':_0x166d('0x6'),'port':0x18eb});var io=require(_0x166d('0x7'))(new Redis(config[_0x166d('0x5')]));function VoiceAgentReport(_0x410c8e){this[_0x166d('0x8')]={};this[_0x166d('0x9')]=_0x410c8e[_0x166d('0x8')];this[_0x166d('0xa')]=_0x410c8e[_0x166d('0xa')];this[_0x166d('0xb')]=_0x410c8e[_0x166d('0xb')];this[_0x166d('0xc')]={};ami['on'](_0x166d('0xd'),this[_0x166d('0xe')]['bind'](this));ami['on'](_0x166d('0xf'),this['syncAgentConnect'][_0x166d('0x10')](this));ami['on']('agentringnoanswer',this[_0x166d('0x11')][_0x166d('0x10')](this));ami['on']('queuecallerabandon',this[_0x166d('0x12')][_0x166d('0x10')](this));ami['on']('agentcomplete',this[_0x166d('0x13')][_0x166d('0x10')](this));ami['on'](_0x166d('0x14'),this[_0x166d('0x15')][_0x166d('0x10')](this));ami['on'](_0x166d('0x16'),this[_0x166d('0x17')]['bind'](this));ami['on'](_0x166d('0x18'),this['syncMusicOnHoldStart'][_0x166d('0x10')](this));ami['on']('musiconholdstop',this[_0x166d('0x19')]['bind'](this));ami['on'](_0x166d('0x1a'),this['syncAttendedTransfer'][_0x166d('0x10')](this));ami['on'](_0x166d('0x1b'),this[_0x166d('0x1c')]['bind'](this));}VoiceAgentReport['prototype'][_0x166d('0x1d')]=function(_0x2b2e07,_0x51cd38,_0x445aa5){io['to'](_0x2b2e07)[_0x166d('0x1d')](_0x51cd38,_0x445aa5);};VoiceAgentReport[_0x166d('0x1e')][_0x166d('0x1f')]=function(_0x16375d){return _0x16375d!==null&&!_[_0x166d('0x20')](_0x16375d);};VoiceAgentReport[_0x166d('0x1e')][_0x166d('0xe')]=function(_0x406676){try{if(this['isNotNull'](_0x406676)){logger['info'](_0x166d('0x21'),_0x406676[_0x166d('0x22')],_0x406676[_0x166d('0x23')],_0x406676[_0x166d('0x24')]);logger[_0x166d('0x25')](_0x166d('0x26'),_0x406676['uniqueid'],util[_0x166d('0x27')](_0x406676,{'showHidden':![],'depth':null}));if(_[_0x166d('0x20')](this['channels'][_0x406676[_0x166d('0x22')]])){this['channels'][_0x406676['uniqueid']]={};}var _0x4eb7b4=this['agents'][_0x406676[_0x166d('0x28')]];var _0x586885=this[_0x166d('0x8')][_0x406676[_0x166d('0x22')]][_0x406676['destuniqueid']];var _0x5efeef=this[_0x166d('0xa')][_0x406676['queue']];var _0x376bb6=this[_0x166d('0xc')][_0x406676[_0x166d('0x22')]];if(_[_0x166d('0x20')](_0x586885)){_0x586885={'agentcalledAt':moment()[_0x166d('0x29')](_0x166d('0x2a')),'lastevent':_0x166d('0x2b'),'mandatoryDisposition':_0x5efeef&&_0x5efeef[_0x166d('0x2c')]?_0x5efeef[_0x166d('0x2c')]:![],'type':_0x5efeef&&_0x5efeef[_0x166d('0x2d')]?_0x5efeef[_0x166d('0x2d')]:'inbound','variables':_0x376bb6,'motionChannel':_0x166d('0x2e')};}Object[_0x166d('0x2f')](_0x586885,_[_0x166d('0x30')](_0x406676,[_0x166d('0x31'),_0x166d('0x32')]));this['channels'][_0x406676[_0x166d('0x22')]][_0x406676[_0x166d('0x24')]]=_0x586885;logger[_0x166d('0x25')](_0x166d('0x33'),_0x406676[_0x166d('0x22')],util[_0x166d('0x27')](_0x586885,{'showHidden':![],'depth':null}));ami[_0x166d('0x1d')]('custom:agentcalled',_0x586885);var _0x4d834a={'id':_0x4eb7b4['id'],'calleridnum':_0x586885[_0x166d('0x34')],'queue':_0x586885[_0x166d('0x35')],'variables':_0x586885[_0x166d('0xc')],'uniqueid':_0x406676[_0x166d('0x22')]};logger[_0x166d('0x25')](_0x166d('0x36'),_0x406676['uniqueid'],util[_0x166d('0x27')](_0x4d834a,{'showHidden':![],'depth':null}));this[_0x166d('0x1d')](util['format'](_0x166d('0x37'),_0x406676['membername']),_0x166d('0x38'),_0x4d834a);}}catch(_0x2e5f01){logger[_0x166d('0x39')](_0x166d('0x3a'),_0x406676[_0x166d('0x22')],util['inspect'](_0x2e5f01,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x166d('0x1e')][_0x166d('0x3b')]=function(_0x5673aa){try{if(this[_0x166d('0x1f')](_0x5673aa)){if(this['channels'][_0x5673aa[_0x166d('0x22')]]){for(var _0x1a9d64 in this['channels'][_0x5673aa['uniqueid']]){if(this[_0x166d('0x8')][_0x5673aa[_0x166d('0x22')]][_0x166d('0x3c')](_0x1a9d64)){if(_0x5673aa[_0x166d('0x24')]===_0x1a9d64){logger['info'](_0x166d('0x3d'),_0x5673aa[_0x166d('0x22')],_0x5673aa[_0x166d('0x23')],_0x5673aa[_0x166d('0x24')]);this['channels'][_0x5673aa[_0x166d('0x22')]][_0x1a9d64]['agentconnectAt']=moment()[_0x166d('0x29')](_0x166d('0x2a'));this[_0x166d('0x8')][_0x5673aa['uniqueid']][_0x1a9d64][_0x166d('0x3e')]=_0x5673aa[_0x166d('0x3e')];this[_0x166d('0x8')][_0x5673aa[_0x166d('0x22')]][_0x1a9d64][_0x166d('0x3f')]=_0x5673aa['connectedlinenum'];this['channels'][_0x5673aa['uniqueid']][_0x1a9d64][_0x166d('0x40')]=_0x5673aa[_0x166d('0x40')];this[_0x166d('0x8')][_0x5673aa[_0x166d('0x22')]][_0x1a9d64][_0x166d('0x41')]=_0x5673aa[_0x166d('0x41')];this[_0x166d('0x8')][_0x5673aa[_0x166d('0x22')]][_0x1a9d64]['holdtime']=_0x5673aa[_0x166d('0x42')];this['channels'][_0x5673aa[_0x166d('0x22')]][_0x1a9d64]['lastevent']=_0x166d('0x43');if(this[_0x166d('0x9')][this[_0x166d('0x8')][_0x5673aa['uniqueid']][_0x1a9d64]['uniqueid']]){var _0x258387=this['voiceChannels'][this[_0x166d('0x8')][_0x5673aa['uniqueid']][_0x1a9d64][_0x166d('0x22')]][_0x166d('0x44')];this[_0x166d('0x8')][_0x5673aa['uniqueid']][_0x1a9d64]['routealias']=_0x258387;_0x5673aa[_0x166d('0x44')]=_0x258387;}_['merge'](this[_0x166d('0xb')][_0x5673aa[_0x166d('0x28')]],_[_0x166d('0x45')](_0x5673aa,[_0x166d('0x35'),'destconnectedlinenum',_0x166d('0x44')]));var _0x345eb8=this['agents'][_0x5673aa[_0x166d('0x28')]];var _0x4e2b7d={'id':_0x345eb8['id'],'name':_0x345eb8['name'],'agentconnected':!![],'destaccountcode':_0x345eb8[_0x166d('0x46')],'destconnectedlinenum':this[_0x166d('0x8')][_0x5673aa['uniqueid']][_0x5673aa[_0x166d('0x24')]][_0x166d('0x47')],'queue':this[_0x166d('0x8')][_0x5673aa['uniqueid']][_0x5673aa[_0x166d('0x24')]][_0x166d('0x35')],'routealias':this[_0x166d('0x8')][_0x5673aa[_0x166d('0x22')]][_0x5673aa[_0x166d('0x24')]][_0x166d('0x44')],'uniqueid':this[_0x166d('0x8')][_0x5673aa['uniqueid']][_0x5673aa[_0x166d('0x24')]]['uniqueid']};ami[_0x166d('0x1d')]('custom:agentconnect',this[_0x166d('0x8')][_0x5673aa[_0x166d('0x22')]][_0x5673aa[_0x166d('0x24')]]);this[_0x166d('0x1d')](util[_0x166d('0x29')](_0x166d('0x37'),_0x5673aa['membername']),_0x166d('0x48'),_0x4e2b7d);}else if(!this[_0x166d('0x8')][_0x5673aa[_0x166d('0x22')]][_0x1a9d64]['agentringnoanswer']&&!this[_0x166d('0x8')][_0x5673aa[_0x166d('0x22')]][_0x1a9d64][_0x166d('0x49')]){logger[_0x166d('0x4a')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x5673aa[_0x166d('0x22')],this[_0x166d('0x8')][_0x5673aa[_0x166d('0x22')]][_0x1a9d64][_0x166d('0x23')],_0x1a9d64);this[_0x166d('0x8')][_0x5673aa[_0x166d('0x22')]][_0x1a9d64][_0x166d('0x4b')]=!![];this[_0x166d('0x8')][_0x5673aa['uniqueid']][_0x1a9d64][_0x166d('0x4c')]=moment()['format'](_0x166d('0x2a'));this[_0x166d('0x8')][_0x5673aa[_0x166d('0x22')]][_0x1a9d64][_0x166d('0x4d')]=_0x5673aa[_0x166d('0x24')];this[_0x166d('0x8')][_0x5673aa[_0x166d('0x22')]][_0x1a9d64][_0x166d('0x4e')]=_0x5673aa[_0x166d('0x23')];this[_0x166d('0x8')][_0x5673aa[_0x166d('0x22')]][_0x1a9d64][_0x166d('0x4f')]='answered_elsewhere';this['channels'][_0x5673aa[_0x166d('0x22')]][_0x1a9d64]['reason']='answered_elsewhere';logger[_0x166d('0x25')](_0x166d('0x50'),_0x5673aa[_0x166d('0x22')],util['inspect'](this[_0x166d('0x8')][_0x5673aa[_0x166d('0x22')]][_0x1a9d64],{'showHidden':![],'depth':null}));ami[_0x166d('0x1d')](_0x166d('0x51'),this['channels'][_0x5673aa['uniqueid']][_0x1a9d64]);}else{logger['debug']('[%s][voiceAgentReport][agentconnect]\x20Else\x20path\x20should\x20never\x20be\x20taken',_0x5673aa['uniqueid']);}}}}}}catch(_0x43f2fc){logger[_0x166d('0x39')](_0x166d('0x52'),_0x5673aa[_0x166d('0x22')],util[_0x166d('0x27')](_0x43f2fc,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x166d('0x1e')]['syncAgentRingNoAnswer']=function(_0x553ac5){try{if(this[_0x166d('0x1f')](_0x553ac5)){logger['debug'](_0x166d('0x53'),_0x553ac5[_0x166d('0x22')],util[_0x166d('0x27')](_0x553ac5,{'showHidden':![],'depth':null}));if(this[_0x166d('0x8')][_0x553ac5[_0x166d('0x22')]]&&this[_0x166d('0x8')][_0x553ac5['uniqueid']][_0x553ac5['destuniqueid']]){logger['info'](_0x166d('0x54'),_0x553ac5[_0x166d('0x22')],_0x553ac5[_0x166d('0x23')],_0x553ac5[_0x166d('0x24')]);var _0x3fe2c0=this[_0x166d('0xb')][_0x553ac5[_0x166d('0x28')]];var _0x359b1=this[_0x166d('0x8')][_0x553ac5['uniqueid']][_0x553ac5[_0x166d('0x24')]];_0x359b1['agentringnoanswer']=!![];_0x359b1[_0x166d('0x4c')]=moment()[_0x166d('0x29')]('YYYY-MM-DD\x20HH:mm:ss');_0x359b1[_0x166d('0x4f')]='rejected';_0x359b1['reason']=_0x166d('0x55');var _0x3cd542={'id':_0x3fe2c0['id'],'name':_0x3fe2c0[_0x166d('0x56')],'queue':_0x359b1[_0x166d('0x35')],'uniqueid':_0x359b1[_0x166d('0x22')]};logger[_0x166d('0x25')](_0x166d('0x57'),_0x553ac5[_0x166d('0x22')],util[_0x166d('0x27')](_0x3cd542,{'showHidden':![],'depth':null}));this[_0x166d('0x1d')](util[_0x166d('0x29')](_0x166d('0x37'),_0x3fe2c0[_0x166d('0x56')]),_0x166d('0x58'),_0x3cd542);ami[_0x166d('0x1d')](_0x166d('0x59'),_0x359b1);this[_0x166d('0x8')][_0x553ac5[_0x166d('0x22')]][_0x553ac5[_0x166d('0x24')]]=Object[_0x166d('0x2f')]({},_0x359b1);}}}catch(_0x26aac4){logger[_0x166d('0x39')](_0x166d('0x5a'),_0x553ac5[_0x166d('0x22')],util[_0x166d('0x27')](_0x26aac4,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x166d('0x1e')][_0x166d('0x12')]=function(_0x265375){try{if(this['isNotNull'](_0x265375)){logger['debug'](_0x166d('0x5b'),_0x265375[_0x166d('0x22')],util[_0x166d('0x27')](_0x265375,{'showHidden':![],'depth':null}));if(this[_0x166d('0x8')][_0x265375[_0x166d('0x22')]]){for(var _0x3df642 in this[_0x166d('0x8')][_0x265375[_0x166d('0x22')]]){if(this[_0x166d('0x8')][_0x265375['uniqueid']]['hasOwnProperty'](_0x3df642)&&!this['channels'][_0x265375[_0x166d('0x22')]][_0x3df642][_0x166d('0x4b')]&&!this['channels'][_0x265375[_0x166d('0x22')]][_0x3df642][_0x166d('0x49')]){logger[_0x166d('0x4a')](_0x166d('0x5c'),_0x265375[_0x166d('0x22')],this[_0x166d('0x8')][_0x265375['uniqueid']][_0x3df642][_0x166d('0x23')],_0x3df642);this['channels'][_0x265375[_0x166d('0x22')]][_0x3df642]['agentringnoanswer']=!![];this[_0x166d('0x8')][_0x265375[_0x166d('0x22')]][_0x3df642][_0x166d('0x4c')]=moment()[_0x166d('0x29')](_0x166d('0x2a'));this[_0x166d('0x8')][_0x265375[_0x166d('0x22')]][_0x3df642][_0x166d('0x4f')]=_0x166d('0x5d');this[_0x166d('0x8')][_0x265375[_0x166d('0x22')]][_0x3df642][_0x166d('0x5e')]='abandoned';logger['debug'](_0x166d('0x5f'),_0x265375[_0x166d('0x22')],util['inspect'](this[_0x166d('0x8')][_0x265375[_0x166d('0x22')]][_0x3df642],{'showHidden':![],'depth':null}));ami[_0x166d('0x1d')](_0x166d('0x60'),this[_0x166d('0x8')][_0x265375[_0x166d('0x22')]][_0x3df642]);}}}}}catch(_0x5c369){logger['error'](_0x166d('0x61'),_0x265375[_0x166d('0x22')],util[_0x166d('0x27')](_0x5c369,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x166d('0x13')]=function(_0x50924e){try{if(this['isNotNull'](_0x50924e)){logger['debug'](_0x166d('0x62'),_0x50924e[_0x166d('0x22')],util[_0x166d('0x27')](_0x50924e,{'showHidden':![],'depth':null}));if(this['channels'][_0x50924e['uniqueid']]){for(var _0x51e16c in this['channels'][_0x50924e[_0x166d('0x22')]]){if(this[_0x166d('0x8')][_0x50924e[_0x166d('0x22')]][_0x166d('0x3c')](_0x51e16c)){if(this[_0x166d('0x8')][_0x50924e[_0x166d('0x22')]][_0x51e16c]['agentconnectAt']&&!this['channels'][_0x50924e[_0x166d('0x22')]][_0x51e16c][_0x166d('0x49')]){logger['info'](_0x166d('0x63'),_0x50924e[_0x166d('0x22')],this[_0x166d('0x8')][_0x50924e[_0x166d('0x22')]][_0x51e16c]['membername'],_0x51e16c);this[_0x166d('0x8')][_0x50924e[_0x166d('0x22')]][_0x51e16c]['agentcomplete']=!![];this[_0x166d('0x8')][_0x50924e[_0x166d('0x22')]][_0x51e16c][_0x166d('0x64')]=moment()[_0x166d('0x29')](_0x166d('0x2a'));this[_0x166d('0x8')][_0x50924e[_0x166d('0x22')]][_0x51e16c][_0x166d('0x4f')]=_0x166d('0x65');this['channels'][_0x50924e[_0x166d('0x22')]][_0x51e16c][_0x166d('0x5e')]=_0x50924e[_0x166d('0x5e')]=='transfer'?_0x166d('0x66'):_0x50924e['reason'];this[_0x166d('0x8')][_0x50924e[_0x166d('0x22')]][_0x51e16c][_0x166d('0x67')]=_0x50924e[_0x166d('0x67')];if(this[_0x166d('0xa')][_0x50924e[_0x166d('0x35')]]&&this[_0x166d('0xa')][_0x50924e[_0x166d('0x35')]][_0x166d('0x68')]){this['channels'][_0x50924e['uniqueid']][_0x51e16c][_0x166d('0x69')]=this['voiceQueues'][_0x50924e['queue']]['acwTimeout'];this[_0x166d('0x8')][_0x50924e[_0x166d('0x22')]][_0x51e16c][_0x166d('0x6a')]=!![];}this[_0x166d('0xb')][_0x50924e[_0x166d('0x28')]]=_['omit'](this['agents'][_0x50924e['interface']],[_0x166d('0x35'),_0x166d('0x6b')]);logger[_0x166d('0x25')](_0x166d('0x6c'),_0x50924e['uniqueid'],util[_0x166d('0x27')](this[_0x166d('0x8')][_0x50924e[_0x166d('0x22')]][_0x51e16c],{'showHidden':![],'depth':null}));ami['emit']('custom:agentcomplete',this[_0x166d('0x8')][_0x50924e[_0x166d('0x22')]][_0x51e16c]);logger[_0x166d('0x25')](_0x166d('0x6d'),_0x50924e[_0x166d('0x22')],util[_0x166d('0x27')]({'id':this['agents'][_0x50924e['interface']]['id'],'destaccountcode':_0x50924e[_0x166d('0x6e')]},{'showHidden':![],'depth':null}));this[_0x166d('0x1d')](util[_0x166d('0x29')](_0x166d('0x37'),_0x50924e[_0x166d('0x23')]),_0x166d('0x6f'),{'id':this[_0x166d('0xb')][_0x50924e[_0x166d('0x28')]]['id'],'destaccountcode':Number(_0x50924e[_0x166d('0x6e')])});}}}}}}catch(_0x5811a6){logger[_0x166d('0x39')](_0x166d('0x70'),_0x50924e[_0x166d('0x22')],util[_0x166d('0x27')](_0x5811a6,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x166d('0x1e')]['syncVarSet']=function(_0x37c4f9){try{if(this[_0x166d('0x1f')](_0x37c4f9)){logger[_0x166d('0x25')]('[%s][voiceAgentReport][varset]\x20event:',_0x37c4f9['uniqueid'],util['inspect'](_0x37c4f9,{'showHidden':![],'depth':null}));this['addVariable'](_0x37c4f9[_0x166d('0x22')],_[_0x166d('0x71')](_0x37c4f9[_0x166d('0x72')])[0x0],_0x37c4f9[_0x166d('0x73')]);if(this['channels'][_0x37c4f9[_0x166d('0x22')]]){for(var _0x4e63c3 in this[_0x166d('0x8')][_0x37c4f9[_0x166d('0x22')]]){if(this['channels'][_0x37c4f9['uniqueid']][_0x166d('0x3c')](_0x4e63c3)){logger[_0x166d('0x4a')](_0x166d('0x74'),_0x37c4f9['uniqueid'],_0x4e63c3,_[_0x166d('0x71')](_0x37c4f9['variable'])[0x0],_0x37c4f9[_0x166d('0x73')]);if(_[_0x166d('0x20')](this['channels'][_0x37c4f9[_0x166d('0x22')]][_0x4e63c3]['variables'])){this['channels'][_0x37c4f9[_0x166d('0x22')]][_0x4e63c3][_0x166d('0xc')]={};}this[_0x166d('0x8')][_0x37c4f9[_0x166d('0x22')]][_0x4e63c3][_0x166d('0xc')]=this[_0x166d('0xc')][_0x37c4f9[_0x166d('0x22')]];}}}}}catch(_0x11a6ad){logger[_0x166d('0x39')]('[%s][voiceAgentReport][varset]',_0x37c4f9[_0x166d('0x22')],util[_0x166d('0x27')](_0x11a6ad,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x166d('0x1e')][_0x166d('0x75')]=function(_0x2576d4,_0x13665c,_0x36ee66){var _0x135ab1=[_0x166d('0x76'),_0x166d('0x77'),'rtpaudioqosjitter',_0x166d('0x78'),_0x166d('0x79'),'rtpaudioqoslossbridged',_0x166d('0x7a'),_0x166d('0x7b'),_0x166d('0x7c'),_0x166d('0x7d'),_0x166d('0x7e'),_0x166d('0x7f'),'membercalls',_0x166d('0x80'),_0x166d('0x81'),_0x166d('0x82'),_0x166d('0x23'),'memberpenalty',_0x166d('0x83')];if(!_[_0x166d('0x84')](_0x13665c)&&!_[_0x166d('0x85')](_0x135ab1,_0x13665c)){if(_[_0x166d('0x20')](this[_0x166d('0xc')][_0x2576d4])){this[_0x166d('0xc')][_0x2576d4]={};}this[_0x166d('0xc')][_0x2576d4][_0x13665c]=_0x36ee66;}};VoiceAgentReport[_0x166d('0x1e')]['syncHangup']=function(_0x102140){try{if(this[_0x166d('0x1f')](_0x102140)){logger[_0x166d('0x25')](_0x166d('0x86'),_0x102140[_0x166d('0x22')],util['inspect'](_0x102140,{'showHidden':![],'depth':null}));if(this[_0x166d('0x8')][_0x102140[_0x166d('0x22')]]){for(var _0x4ea83c in this[_0x166d('0x8')][_0x102140[_0x166d('0x22')]]){if(this[_0x166d('0x8')][_0x102140[_0x166d('0x22')]]['hasOwnProperty'](_0x4ea83c)){if(this[_0x166d('0x8')][_0x102140[_0x166d('0x22')]][_0x4ea83c]['reason']==_0x166d('0x87')&&this[_0x166d('0x8')][_0x102140[_0x166d('0x22')]][_0x4ea83c]['agentcomplete']){logger[_0x166d('0x4a')](_0x166d('0x88'),_0x102140[_0x166d('0x22')],_0x4ea83c);this[_0x166d('0x8')][_0x102140['uniqueid']][_0x4ea83c]['agentcompleteAt']=moment()[_0x166d('0x29')](_0x166d('0x2a'));}}}logger[_0x166d('0x25')](_0x166d('0x89'),_0x102140[_0x166d('0x22')],util[_0x166d('0x27')](_['values'](this[_0x166d('0x8')][_0x102140[_0x166d('0x22')]]),{'showHidden':![],'depth':null}));ami['emit'](_0x166d('0x8a'),_[_0x166d('0x8b')](this[_0x166d('0x8')][_0x102140[_0x166d('0x22')]]));delete this[_0x166d('0x8')][_0x102140[_0x166d('0x22')]];}if(this['variables'][_0x102140[_0x166d('0x22')]]){delete this[_0x166d('0xc')][_0x102140[_0x166d('0x22')]];}}}catch(_0x200387){logger['error'](_0x166d('0x8c'),_0x102140[_0x166d('0x22')],util[_0x166d('0x27')](_0x200387,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x166d('0x1e')][_0x166d('0x8d')]=function(_0x4b8b86){try{if(this[_0x166d('0x1f')](_0x4b8b86)){logger[_0x166d('0x25')](_0x166d('0x8e'),_0x4b8b86[_0x166d('0x22')],util['inspect'](_0x4b8b86,{'showHidden':![],'depth':null}));if(this[_0x166d('0x8')][_0x4b8b86['transfereeuniqueid']]){for(var _0x251f49 in this['channels'][_0x4b8b86['transfereeuniqueid']]){if(this[_0x166d('0x8')][_0x4b8b86[_0x166d('0x8f')]][_0x166d('0x3c')](_0x251f49)){if(_0x4b8b86[_0x166d('0x90')]===_0x251f49){logger[_0x166d('0x4a')](_0x166d('0x91'),_0x4b8b86[_0x166d('0x22')],this[_0x166d('0x8')][_0x4b8b86[_0x166d('0x8f')]][_0x251f49][_0x166d('0x23')],_0x251f49);var _0x1a1841=moment();this['channels'][_0x4b8b86[_0x166d('0x8f')]][_0x251f49]['agentcomplete']=!![];this[_0x166d('0x8')][_0x4b8b86[_0x166d('0x8f')]][_0x251f49][_0x166d('0x64')]=moment()[_0x166d('0x29')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x166d('0x8')][_0x4b8b86[_0x166d('0x8f')]][_0x251f49][_0x166d('0x4f')]=_0x166d('0x65');this[_0x166d('0x8')][_0x4b8b86[_0x166d('0x8f')]][_0x251f49][_0x166d('0x5e')]=_0x166d('0x87');this['channels'][_0x4b8b86[_0x166d('0x8f')]][_0x251f49][_0x166d('0x67')]=_0x1a1841[_0x166d('0x92')](this[_0x166d('0x8')][_0x4b8b86['transfereeuniqueid']][_0x251f49]['agentconnectAt'],'seconds');}}}}if(this[_0x166d('0x8')][_0x4b8b86[_0x166d('0x93')]]){var _0x2d089a=this[_0x166d('0x8')][_0x4b8b86[_0x166d('0x93')]];this[_0x166d('0x8')][_0x4b8b86[_0x166d('0x93')]]=this[_0x166d('0x8')][_0x4b8b86[_0x166d('0x8f')]];this[_0x166d('0x8')][_0x4b8b86[_0x166d('0x8f')]]=_0x2d089a;}}}catch(_0x4fec10){logger[_0x166d('0x39')](_0x166d('0x94'),_0x4b8b86['uniqueid'],util[_0x166d('0x27')](_0x4fec10,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x166d('0x1c')]=function(_0xb4ea78){try{if(this[_0x166d('0x1f')](_0xb4ea78)){logger[_0x166d('0x25')]('[%s][voiceAgentReport][blindtransfer]\x20event:',_0xb4ea78[_0x166d('0x22')],util['inspect'](_0xb4ea78,{'showHidden':![],'depth':null}));if(this[_0x166d('0x8')][_0xb4ea78[_0x166d('0x8f')]]){for(var _0x275f75 in this[_0x166d('0x8')][_0xb4ea78[_0x166d('0x8f')]]){if(this['channels'][_0xb4ea78[_0x166d('0x8f')]][_0x166d('0x3c')](_0x275f75)){if(_0xb4ea78[_0x166d('0x95')]===_0x275f75){logger[_0x166d('0x4a')](_0x166d('0x96'),_0xb4ea78[_0x166d('0x22')],this[_0x166d('0x8')][_0xb4ea78[_0x166d('0x8f')]][_0x275f75][_0x166d('0x23')],_0x275f75);var _0x1be422=moment();this['channels'][_0xb4ea78[_0x166d('0x8f')]][_0x275f75][_0x166d('0x49')]=!![];this[_0x166d('0x8')][_0xb4ea78[_0x166d('0x8f')]][_0x275f75][_0x166d('0x64')]=_0x1be422;this['channels'][_0xb4ea78[_0x166d('0x8f')]][_0x275f75][_0x166d('0x4f')]=_0x166d('0x65');this['channels'][_0xb4ea78['transfereeuniqueid']][_0x275f75][_0x166d('0x5e')]='transfer';this[_0x166d('0x8')][_0xb4ea78[_0x166d('0x8f')]][_0x275f75][_0x166d('0x67')]=_0x1be422[_0x166d('0x92')](this[_0x166d('0x8')][_0xb4ea78['transfereeuniqueid']][_0x275f75]['agentconnectAt'],_0x166d('0x97'));}}}}}}catch(_0x5b05b4){logger[_0x166d('0x39')](_0x166d('0x98'),_0xb4ea78[_0x166d('0x22')],util['inspect'](_0x5b05b4,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x166d('0x1e')]['syncMusicOnHoldStart']=function(_0x13e546){var _0x312650='';try{if(this[_0x166d('0x1f')](_0x13e546)){logger[_0x166d('0x25')](_0x166d('0x99'),_0x13e546[_0x166d('0x22')],util[_0x166d('0x27')](_0x13e546,{'showHidden':![],'depth':null}));if(_0x13e546[_0x166d('0x9a')]){_0x312650=_0x13e546[_0x166d('0x9a')][_0x166d('0x9b')](0x0,_0x13e546[_0x166d('0x9a')][_0x166d('0x9c')]('-'));if(this['agents'][_0x312650]){logger[_0x166d('0x4a')](_0x166d('0x9d'),_0x13e546[_0x166d('0x22')],_0x312650);this[_0x166d('0xb')][_0x312650][_0x166d('0x9e')]=!![];}}}}catch(_0x2154d1){logger[_0x166d('0x39')]('[%s][voiceAgentReport][musiconholdstart]',_0x13e546[_0x166d('0x22')],util[_0x166d('0x27')](_0x2154d1,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x166d('0x1e')][_0x166d('0x19')]=function(_0x49e44a){var _0x3b4dcb='';try{if(this['isNotNull'](_0x49e44a)){logger['debug'](_0x166d('0x9f'),_0x49e44a[_0x166d('0x22')],util['inspect'](_0x49e44a,{'showHidden':![],'depth':null}));if(_0x49e44a['channel']){_0x3b4dcb=_0x49e44a[_0x166d('0x9a')][_0x166d('0x9b')](0x0,_0x49e44a[_0x166d('0x9a')][_0x166d('0x9c')]('-'));if(this[_0x166d('0xb')][_0x3b4dcb]){logger[_0x166d('0x4a')]('[%s][voiceAgentReport][musiconholdstop]\x20interface:%s',_0x49e44a[_0x166d('0x22')],_0x3b4dcb);this['agents'][_0x3b4dcb][_0x166d('0x9e')]=![];}}}}catch(_0x39c682){logger['error'](_0x166d('0xa0'),_0x49e44a[_0x166d('0x22')],util[_0x166d('0x27')](_0x39c682,{'showHidden':![],'depth':null}));}};module[_0x166d('0xa1')]=VoiceAgentReport;
git://repos.xcallymotion.com / motion2.git / blob