5b2eea08eced8cc05b5129b5f75829f4fe0395d2
[motion2.git] / server / services / ami / report / voiceDialReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xfdbd=['appdata','startsWith','cdr(','application','match','exports','lodash','moment','util','ioredis','../../../config/environment','../../../config/logger','ami','../ami','redis','socket.io-emitter','outbound','variables','dialbegin','syncDialBegin','bind','dialend','syncDialEnd','syncVarSet','syncHangup','prototype','isNotNull','isUndefined','emit','debug','[%s][voiceDialReport][dialbegin]\x20event:','channels','uniqueid','merge','format','YYYY-MM-DD\x20HH:mm:ss','called','channel','substring','lastIndexOf','omit','event','info','[%s][voiceDialReport][dialbegin]\x20agent:%s\x20interface:%s\x20lastevent:called','interface','inspect','applications','voice_outbound_channel:save','custom:dialbegin','error','[%s][voiceDialReport][dialbegin]','dialstatus','connectedlinenum','connectedlinename','answertime','lastevent','connect','[%s][voiceDialReport][dialend]\x20agent:%s\x20lastevent:connect','[%s][voiceDialReport][dialend]\x20sending\x20dialconnect\x20event:','custom:dialconnect','[%s][voiceDialReport][dialend]\x20sending\x20voice_outbound_channel:save\x20event:','voice:outbound','[%s][voiceDialReport][dialend]','addVariable','keys','variable','outboundrouteid','value','[%s][voiceDialReport][varset]\x20outboundrouteid:%s\x20variable:%s\x20value:%s','[%s][voiceDialReport][varset]\x20sending\x20voice_outbound_channel:save\x20event:','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','bridgepeer','membercalls','memberdynamic','memberinterface','memberlastcall','membername','memberpenalty','memberrealtime','includes','[%s][voiceDialReport][hangup]\x20event:','cause-txt','endtime','duration','starttime','seconds','complete','total','holdtime','diff','billableseconds','sumHoldTime','custom:voiceDialReport','[%s][voiceDialReport][hangup]\x20sending\x20dialend\x20event:','custom:dialend','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound:save\x20event:','voice_outbound:save','[DEBUG]\x20Emit\x20voice_outbound_channel:remove\x20event','stringify','[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound_channel:remove\x20event:','voice_outbound_channel:remove','linkedid','destuniqueid','[%s][voiceDialReport][hangup]','syncNewExten','[%s][voiceDialReport][newexten]\x20event:','toLowerCase','set','applicationdata'];(function(_0x4ad492,_0x4a5e96){var _0x29e358=function(_0x330187){while(--_0x330187){_0x4ad492['push'](_0x4ad492['shift']());}};_0x29e358(++_0x4a5e96);}(_0xfdbd,0xf0));var _0xdfdb=function(_0x4c4042,_0x1ea485){_0x4c4042=_0x4c4042-0x0;var _0xbd10dc=_0xfdbd[_0x4c4042];return _0xbd10dc;};'use strict';var _=require(_0xdfdb('0x0'));var moment=require(_0xdfdb('0x1'));var util=require(_0xdfdb('0x2'));var Redis=require(_0xdfdb('0x3'));var config=require(_0xdfdb('0x4'));var logger=require(_0xdfdb('0x5'))(_0xdfdb('0x6'));var ami=require(_0xdfdb('0x7'));config[_0xdfdb('0x8')]=_['defaults'](config[_0xdfdb('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xdfdb('0x9'))(new Redis(config[_0xdfdb('0x8')]));function VoiceDialReport(_0x489f19){this['channels']=_0x489f19['outboundChannels'];this[_0xdfdb('0xa')]=_0x489f19[_0xdfdb('0xa')];this['applications']={};this[_0xdfdb('0xb')]={};ami['on'](_0xdfdb('0xc'),this[_0xdfdb('0xd')][_0xdfdb('0xe')](this));ami['on'](_0xdfdb('0xf'),this[_0xdfdb('0x10')][_0xdfdb('0xe')](this));ami['on']('varset',this[_0xdfdb('0x11')][_0xdfdb('0xe')](this));ami['on']('hangup',this[_0xdfdb('0x12')][_0xdfdb('0xe')](this));}VoiceDialReport[_0xdfdb('0x13')][_0xdfdb('0x14')]=function(_0x2a95f1){return _0x2a95f1!==null&&!_[_0xdfdb('0x15')](_0x2a95f1);};VoiceDialReport[_0xdfdb('0x13')][_0xdfdb('0x16')]=function(_0x51162f,_0x48a66a,_0x2c44dc){io['to'](_0x51162f)['emit'](_0x48a66a,_0x2c44dc);};VoiceDialReport[_0xdfdb('0x13')][_0xdfdb('0xd')]=function(_0x11a56a){try{if(this[_0xdfdb('0x14')](_0x11a56a)){logger[_0xdfdb('0x17')](_0xdfdb('0x18'),_0x11a56a['uniqueid'],util['inspect'](_0x11a56a,{'showHidden':![],'depth':null}));if(this[_0xdfdb('0x19')][_0x11a56a[_0xdfdb('0x1a')]]){_[_0xdfdb('0x1b')](this['channels'][_0x11a56a[_0xdfdb('0x1a')]],{'starttime':moment()[_0xdfdb('0x1c')](_0xdfdb('0x1d')),'lastevent':_0xdfdb('0x1e'),'interface':_0x11a56a[_0xdfdb('0x1f')][_0xdfdb('0x20')](0x0,_0x11a56a[_0xdfdb('0x1f')][_0xdfdb('0x21')]('-')),'membername':_0x11a56a['channel'][_0xdfdb('0x20')](_0x11a56a[_0xdfdb('0x1f')][_0xdfdb('0x21')]('/')+0x1,_0x11a56a['channel'][_0xdfdb('0x21')]('-'))},_[_0xdfdb('0x22')](_0x11a56a,[_0xdfdb('0x23'),'privilege']));logger[_0xdfdb('0x24')](_0xdfdb('0x25'),_0x11a56a[_0xdfdb('0x1a')],this['channels'][_0x11a56a[_0xdfdb('0x1a')]]['membername'],this[_0xdfdb('0x19')][_0x11a56a[_0xdfdb('0x1a')]][_0xdfdb('0x26')]);logger[_0xdfdb('0x17')]('[%s][voiceDialReport][dialbegin]\x20sending\x20voice_outbound_channel:save\x20event:',_0x11a56a[_0xdfdb('0x1a')],util[_0xdfdb('0x27')](this[_0xdfdb('0x19')][_0x11a56a[_0xdfdb('0x1a')]],{'showHidden':![],'depth':null}));if(this[_0xdfdb('0x28')][_0x11a56a[_0xdfdb('0x1a')]])_['merge'](this[_0xdfdb('0x19')][_0x11a56a[_0xdfdb('0x1a')]],this[_0xdfdb('0x28')][_0x11a56a['uniqueid']]);this[_0xdfdb('0x16')]('voice:outbound',_0xdfdb('0x29'),this[_0xdfdb('0x19')][_0x11a56a[_0xdfdb('0x1a')]]);logger['debug']('[%s][voiceDialReport][dialbegin]\x20sending\x20dialbegin\x20event:',_0x11a56a[_0xdfdb('0x1a')],util[_0xdfdb('0x27')](this[_0xdfdb('0x19')][_0x11a56a[_0xdfdb('0x1a')]],{'showHidden':![],'depth':null}));ami[_0xdfdb('0x16')](_0xdfdb('0x2a'),this['channels'][_0x11a56a[_0xdfdb('0x1a')]]);}}}catch(_0x364805){logger[_0xdfdb('0x2b')](_0xdfdb('0x2c'),_0x11a56a[_0xdfdb('0x1a')],util[_0xdfdb('0x27')](_0x364805,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0xdfdb('0x13')][_0xdfdb('0x10')]=function(_0x68398d){try{if(this[_0xdfdb('0x14')](_0x68398d)){logger[_0xdfdb('0x17')]('[%s][voiceDialReport][dialend]\x20event:',_0x68398d['uniqueid'],util[_0xdfdb('0x27')](_0x68398d,{'showHidden':![],'depth':null}));if(this['channels'][_0x68398d[_0xdfdb('0x1a')]]){this[_0xdfdb('0x19')][_0x68398d[_0xdfdb('0x1a')]][_0xdfdb('0x2d')]=_0x68398d['dialstatus'];if(_0x68398d[_0xdfdb('0x2d')]==='ANSWER'){this[_0xdfdb('0x19')][_0x68398d[_0xdfdb('0x1a')]][_0xdfdb('0x2e')]=_0x68398d[_0xdfdb('0x2e')];this[_0xdfdb('0x19')][_0x68398d[_0xdfdb('0x1a')]]['connectedlinename']=_0x68398d[_0xdfdb('0x2f')];this[_0xdfdb('0x19')][_0x68398d['uniqueid']][_0xdfdb('0x30')]=moment()[_0xdfdb('0x1c')](_0xdfdb('0x1d'));this[_0xdfdb('0x19')][_0x68398d[_0xdfdb('0x1a')]][_0xdfdb('0x31')]=_0xdfdb('0x32');logger[_0xdfdb('0x24')](_0xdfdb('0x33'),_0x68398d[_0xdfdb('0x1a')],_0x68398d[_0xdfdb('0x1f')]['substring'](_0x68398d[_0xdfdb('0x1f')][_0xdfdb('0x21')]('/')+0x1,_0x68398d[_0xdfdb('0x1f')][_0xdfdb('0x21')]('-')));logger[_0xdfdb('0x17')](_0xdfdb('0x34'),_0x68398d[_0xdfdb('0x1a')],util[_0xdfdb('0x27')](this['channels'][_0x68398d['uniqueid']],{'showHidden':![],'depth':null}));ami[_0xdfdb('0x16')](_0xdfdb('0x35'),this[_0xdfdb('0x19')][_0x68398d[_0xdfdb('0x1a')]]);}logger[_0xdfdb('0x17')](_0xdfdb('0x36'),_0x68398d[_0xdfdb('0x1a')],util[_0xdfdb('0x27')](this[_0xdfdb('0x19')][_0x68398d['uniqueid']],{'showHidden':![],'depth':null}));this[_0xdfdb('0x16')](_0xdfdb('0x37'),_0xdfdb('0x29'),this[_0xdfdb('0x19')][_0x68398d[_0xdfdb('0x1a')]]);}}}catch(_0x5a1bee){logger[_0xdfdb('0x2b')](_0xdfdb('0x38'),_0x68398d[_0xdfdb('0x1a')],util[_0xdfdb('0x27')](_0x5a1bee,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0xdfdb('0x13')]['syncVarSet']=function(_0x1d7a3a){try{if(this[_0xdfdb('0x14')](_0x1d7a3a)){logger[_0xdfdb('0x17')]('[%s][voiceDialReport][varset]\x20event:',_0x1d7a3a[_0xdfdb('0x1a')],util['inspect'](_0x1d7a3a,{'showHidden':![],'depth':null}));this[_0xdfdb('0x39')](_0x1d7a3a['uniqueid'],_[_0xdfdb('0x3a')](_0x1d7a3a[_0xdfdb('0x3b')])[0x0],_0x1d7a3a['value']);if(this[_0xdfdb('0x14')](_0x1d7a3a['variable'])&&this[_0xdfdb('0x14')](_0x1d7a3a[_0xdfdb('0x3b')][_0xdfdb('0x3c')])){if(_[_0xdfdb('0x15')](this[_0xdfdb('0x19')][_0x1d7a3a['uniqueid']])){this['channels'][_0x1d7a3a[_0xdfdb('0x1a')]]={'routeId':_0x1d7a3a[_0xdfdb('0x3d')],'variables':this['variables'][_0x1d7a3a[_0xdfdb('0x1a')]],'motionChannel':'voice'};logger[_0xdfdb('0x24')](_0xdfdb('0x3e'),_0x1d7a3a[_0xdfdb('0x1a')],_0x1d7a3a[_0xdfdb('0x3b')][_0xdfdb('0x3c')],_[_0xdfdb('0x3a')](_0x1d7a3a[_0xdfdb('0x3b')])[0x0],_0x1d7a3a[_0xdfdb('0x3d')]);logger[_0xdfdb('0x17')](_0xdfdb('0x3f'),_0x1d7a3a[_0xdfdb('0x1a')],util[_0xdfdb('0x27')](this[_0xdfdb('0x19')][_0x1d7a3a[_0xdfdb('0x1a')]],{'showHidden':![],'depth':null}));this[_0xdfdb('0x16')](_0xdfdb('0x37'),'voice_outbound_channel:save',this['channels'][_0x1d7a3a[_0xdfdb('0x1a')]]);}}}}catch(_0x1aff71){logger[_0xdfdb('0x2b')]('[%s][voiceDialReport][varset]',_0x1d7a3a[_0xdfdb('0x1a')],util[_0xdfdb('0x27')](_0x1aff71,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0xdfdb('0x13')][_0xdfdb('0x39')]=function(_0x5a0e29,_0x2b83c5,_0x7ab4d9){var _0x5446f6=[_0xdfdb('0x40'),_0xdfdb('0x41'),_0xdfdb('0x42'),_0xdfdb('0x43'),_0xdfdb('0x44'),_0xdfdb('0x45'),_0xdfdb('0x46'),_0xdfdb('0x47'),_0xdfdb('0x48'),'sipuri',_0xdfdb('0x49'),'bridgepvtcallid',_0xdfdb('0x4a'),_0xdfdb('0x4b'),_0xdfdb('0x4c'),_0xdfdb('0x4d'),_0xdfdb('0x4e'),_0xdfdb('0x4f'),_0xdfdb('0x50')];if(!_['isNil'](_0x2b83c5)&&!_[_0xdfdb('0x51')](_0x5446f6,_0x2b83c5)){if(_[_0xdfdb('0x15')](this[_0xdfdb('0xb')][_0x5a0e29])){this[_0xdfdb('0xb')][_0x5a0e29]={};}this[_0xdfdb('0xb')][_0x5a0e29][_0x2b83c5]=_0x7ab4d9;}};VoiceDialReport['prototype'][_0xdfdb('0x12')]=function(_0x4df3b6){try{if(this[_0xdfdb('0x14')](_0x4df3b6)){logger[_0xdfdb('0x17')](_0xdfdb('0x52'),_0x4df3b6[_0xdfdb('0x1a')],util[_0xdfdb('0x27')](_0x4df3b6,{'showHidden':![],'depth':null}));if(this['channels'][_0x4df3b6[_0xdfdb('0x1a')]]){logger[_0xdfdb('0x24')]('[%s][voiceDialReport][hangup]\x20reason:%s\x20lasteevent:complete',_0x4df3b6[_0xdfdb('0x1a')],_0x4df3b6[_0xdfdb('0x53')]);this[_0xdfdb('0x19')][_0x4df3b6['uniqueid']][_0xdfdb('0x54')]=moment()[_0xdfdb('0x1c')](_0xdfdb('0x1d'));this[_0xdfdb('0x19')][_0x4df3b6[_0xdfdb('0x1a')]][_0xdfdb('0x55')]=moment(this['channels'][_0x4df3b6['uniqueid']][_0xdfdb('0x54')])['diff'](this['channels'][_0x4df3b6['uniqueid']][_0xdfdb('0x56')],_0xdfdb('0x57'));this[_0xdfdb('0x19')][_0x4df3b6[_0xdfdb('0x1a')]][_0xdfdb('0x31')]=_0xdfdb('0x58');this[_0xdfdb('0xa')][_0xdfdb('0x59')]+=0x1;if(this[_0xdfdb('0x19')][_0x4df3b6['uniqueid']]['answertime']){this[_0xdfdb('0xa')]['answered']+=0x1;this[_0xdfdb('0x19')][_0x4df3b6[_0xdfdb('0x1a')]][_0xdfdb('0x5a')]=moment(this['channels'][_0x4df3b6[_0xdfdb('0x1a')]][_0xdfdb('0x30')])[_0xdfdb('0x5b')](this[_0xdfdb('0x19')][_0x4df3b6[_0xdfdb('0x1a')]][_0xdfdb('0x56')],_0xdfdb('0x57'));this[_0xdfdb('0x19')][_0x4df3b6['uniqueid']][_0xdfdb('0x5c')]=moment(this[_0xdfdb('0x19')][_0x4df3b6['uniqueid']][_0xdfdb('0x54')])[_0xdfdb('0x5b')](this[_0xdfdb('0x19')][_0x4df3b6[_0xdfdb('0x1a')]]['answertime'],'seconds');this[_0xdfdb('0xa')][_0xdfdb('0x5d')]+=this['channels'][_0x4df3b6[_0xdfdb('0x1a')]][_0xdfdb('0x5a')]||0x0;this[_0xdfdb('0xa')]['sumBillable']+=this['channels'][_0x4df3b6[_0xdfdb('0x1a')]][_0xdfdb('0x5c')];}this['outbound']['sumDuration']+=this[_0xdfdb('0x19')][_0x4df3b6['uniqueid']]['duration'];logger[_0xdfdb('0x17')]('[%s][voiceDialReport][hangup]\x20sending\x20voiceDialReport\x20event:',_0x4df3b6[_0xdfdb('0x1a')],util[_0xdfdb('0x27')](this['channels'][_0x4df3b6['uniqueid']],{'showHidden':![],'depth':null}));ami[_0xdfdb('0x16')](_0xdfdb('0x5e'),this['channels'][_0x4df3b6[_0xdfdb('0x1a')]]);logger[_0xdfdb('0x17')](_0xdfdb('0x5f'),_0x4df3b6[_0xdfdb('0x1a')],util[_0xdfdb('0x27')](this['channels'][_0x4df3b6['uniqueid']],{'showHidden':![],'depth':null}));ami[_0xdfdb('0x16')](_0xdfdb('0x60'),this[_0xdfdb('0x19')][_0x4df3b6[_0xdfdb('0x1a')]]);logger[_0xdfdb('0x17')](_0xdfdb('0x61'),_0x4df3b6['uniqueid'],util[_0xdfdb('0x27')](this[_0xdfdb('0x19')][_0x4df3b6[_0xdfdb('0x1a')]],{'showHidden':![],'depth':null}));this[_0xdfdb('0x16')](_0xdfdb('0x37'),_0xdfdb('0x62'),this[_0xdfdb('0xa')]);logger[_0xdfdb('0x24')](_0xdfdb('0x63'),JSON[_0xdfdb('0x64')](this['channels'][_0x4df3b6[_0xdfdb('0x1a')]]));logger[_0xdfdb('0x17')](_0xdfdb('0x65'),_0x4df3b6[_0xdfdb('0x1a')],util[_0xdfdb('0x27')](this['channels'][_0x4df3b6[_0xdfdb('0x1a')]],{'showHidden':![],'depth':null}));this[_0xdfdb('0x16')](_0xdfdb('0x37'),_0xdfdb('0x66'),this['channels'][_0x4df3b6[_0xdfdb('0x1a')]]);delete this[_0xdfdb('0x19')][_0x4df3b6[_0xdfdb('0x1a')]];}else if(this[_0xdfdb('0x19')][_0x4df3b6[_0xdfdb('0x67')]]){this[_0xdfdb('0x19')][_0x4df3b6[_0xdfdb('0x67')]][_0xdfdb('0x1a')]=this[_0xdfdb('0x19')][_0x4df3b6[_0xdfdb('0x67')]][_0xdfdb('0x68')];}if(this['variables'][_0x4df3b6[_0xdfdb('0x1a')]]){delete this[_0xdfdb('0xb')][_0x4df3b6['uniqueid']];}}}catch(_0x28d4ac){logger[_0xdfdb('0x2b')](_0xdfdb('0x69'),_0x4df3b6['uniqueid'],util['inspect'](_0x28d4ac,{'showHidden':![],'depth':null}));}};VoiceDialReport['prototype'][_0xdfdb('0x6a')]=function(_0x465565){try{if(this[_0xdfdb('0x14')](_0x465565)){logger[_0xdfdb('0x17')](_0xdfdb('0x6b'),_0x465565[_0xdfdb('0x1a')],util[_0xdfdb('0x27')](_0x465565,{'showHidden':![],'depth':null}));if(_0x465565['application'][_0xdfdb('0x6c')]()===_0xdfdb('0x6d')){_0x465565[_0xdfdb('0x6e')]=(_0x465565[_0xdfdb('0x6f')]||_0x465565[_0xdfdb('0x6e')])[_0xdfdb('0x6c')]();if(_[_0xdfdb('0x70')](_0x465565['applicationdata'],_0xdfdb('0x71'))){if(_[_0xdfdb('0x15')](this[_0xdfdb('0x28')][_0x465565[_0xdfdb('0x1a')]]))this[_0xdfdb('0x28')][_0x465565['uniqueid']]={};logger[_0xdfdb('0x24')]('[%s][voiceDialReport][newexten]\x20application:%s\x20appdata:%s',_0x465565[_0xdfdb('0x1a')],_0x465565[_0xdfdb('0x72')],_0x465565[_0xdfdb('0x6e')]);var _0x30eea1=_0x465565[_0xdfdb('0x6e')]['split']('=');var _0x3361b1=_0x30eea1[0x0][_0xdfdb('0x73')](/cdr\((.*)\)/);if(_0x3361b1)this['applications'][_0x465565['uniqueid']][_0x3361b1[0x1]]=_0x30eea1[0x1];}}}}catch(_0x284439){logger['error']('[%s][voiceDialReport][newexten]',_0x465565[_0xdfdb('0x1a')],util[_0xdfdb('0x27')](_0x284439,{'showHidden':![],'depth':null}));}};module[_0xdfdb('0x74')]=VoiceDialReport;