Built motion from commit (unavailable).|2.5.16
[motion2.git] / server / services / ami / report / voiceDialReport.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x4bc0=['[%s][voiceDialReport][dialend]','[%s][voiceDialReport][varset]\x20event:','addVariable','keys','variable','outboundrouteid','[%s][voiceDialReport][varset]\x20outboundrouteid:%s\x20variable:%s\x20value:%s','value','[%s][voiceDialReport][varset]\x20sending\x20voice_outbound_channel:save\x20event:','[%s][voiceDialReport][varset]','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberlastcall','membername','memberpenalty','memberrealtime','includes','[%s][voiceDialReport][hangup]\x20reason:%s\x20lasteevent:complete','endtime','duration','diff','starttime','seconds','complete','total','answered','holdtime','billableseconds','sumBillable','sumDuration','[%s][voiceDialReport][hangup]\x20sending\x20voiceDialReport\x20event:','custom:voiceDialReport','[%s][voiceDialReport][hangup]\x20sending\x20dialend\x20event:','custom:dialend','voice_outbound:save','[DEBUG]\x20Emit\x20voice_outbound_channel:remove\x20event','stringify','linkedid','[%s][voiceDialReport][hangup]','lodash','moment','util','../../../config/environment','../../../config/logger','ami','../ami','defaults','redis','socket.io-emitter','outbound','variables','dialbegin','syncDialBegin','dialend','syncDialEnd','varset','syncVarSet','syncHangup','bind','isNotNull','isUndefined','prototype','emit','debug','uniqueid','inspect','channels','format','channel','lastIndexOf','omit','event','privilege','info','[%s][voiceDialReport][dialbegin]\x20agent:%s\x20interface:%s\x20lastevent:called','interface','voice:outbound','voice_outbound_channel:save','[%s][voiceDialReport][dialbegin]\x20sending\x20dialbegin\x20event:','custom:dialbegin','error','[%s][voiceDialReport][dialend]\x20event:','dialstatus','ANSWER','connectedlinenum','connectedlinename','answertime','YYYY-MM-DD\x20HH:mm:ss','lastevent','[%s][voiceDialReport][dialend]\x20agent:%s\x20lastevent:connect','substring','[%s][voiceDialReport][dialend]\x20sending\x20dialconnect\x20event:','custom:dialconnect','[%s][voiceDialReport][dialend]\x20sending\x20voice_outbound_channel:save\x20event:'];(function(_0x107956,_0x1d3b57){var _0x4dd5eb=function(_0x132598){while(--_0x132598){_0x107956['push'](_0x107956['shift']());}};_0x4dd5eb(++_0x1d3b57);}(_0x4bc0,0x169));var _0x04bc=function(_0x597f4b,_0x410d9){_0x597f4b=_0x597f4b-0x0;var _0x3aa796=_0x4bc0[_0x597f4b];return _0x3aa796;};'use strict';var _=require(_0x04bc('0x0'));var moment=require(_0x04bc('0x1'));var util=require(_0x04bc('0x2'));var Redis=require('ioredis');var config=require(_0x04bc('0x3'));var logger=require(_0x04bc('0x4'))(_0x04bc('0x5'));var ami=require(_0x04bc('0x6'));config['redis']=_[_0x04bc('0x7')](config[_0x04bc('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0x04bc('0x9'))(new Redis(config[_0x04bc('0x8')]));function VoiceDialReport(_0x3070f1){this['channels']=_0x3070f1['outboundChannels'];this[_0x04bc('0xa')]=_0x3070f1[_0x04bc('0xa')];this[_0x04bc('0xb')]={};ami['on'](_0x04bc('0xc'),this[_0x04bc('0xd')]['bind'](this));ami['on'](_0x04bc('0xe'),this[_0x04bc('0xf')]['bind'](this));ami['on'](_0x04bc('0x10'),this[_0x04bc('0x11')]['bind'](this));ami['on']('hangup',this[_0x04bc('0x12')][_0x04bc('0x13')](this));}VoiceDialReport['prototype'][_0x04bc('0x14')]=function(_0x1c25d5){return _0x1c25d5!==null&&!_[_0x04bc('0x15')](_0x1c25d5);};VoiceDialReport[_0x04bc('0x16')]['emit']=function(_0x3b255a,_0x547645,_0x34d47c){io['to'](_0x3b255a)[_0x04bc('0x17')](_0x547645,_0x34d47c);};VoiceDialReport[_0x04bc('0x16')][_0x04bc('0xd')]=function(_0x126f80){try{if(this['isNotNull'](_0x126f80)){logger[_0x04bc('0x18')]('[%s][voiceDialReport][dialbegin]\x20event:',_0x126f80[_0x04bc('0x19')],util[_0x04bc('0x1a')](_0x126f80,{'showHidden':![],'depth':null}));if(this[_0x04bc('0x1b')][_0x126f80[_0x04bc('0x19')]]){_['merge'](this[_0x04bc('0x1b')][_0x126f80['uniqueid']],{'starttime':moment()[_0x04bc('0x1c')]('YYYY-MM-DD\x20HH:mm:ss'),'lastevent':'called','interface':_0x126f80[_0x04bc('0x1d')]['substring'](0x0,_0x126f80[_0x04bc('0x1d')][_0x04bc('0x1e')]('-')),'membername':_0x126f80[_0x04bc('0x1d')]['substring'](_0x126f80[_0x04bc('0x1d')]['lastIndexOf']('/')+0x1,_0x126f80['channel'][_0x04bc('0x1e')]('-'))},_[_0x04bc('0x1f')](_0x126f80,[_0x04bc('0x20'),_0x04bc('0x21')]));logger[_0x04bc('0x22')](_0x04bc('0x23'),_0x126f80[_0x04bc('0x19')],this['channels'][_0x126f80[_0x04bc('0x19')]]['membername'],this[_0x04bc('0x1b')][_0x126f80[_0x04bc('0x19')]][_0x04bc('0x24')]);logger['debug']('[%s][voiceDialReport][dialbegin]\x20sending\x20voice_outbound_channel:save\x20event:',_0x126f80[_0x04bc('0x19')],util[_0x04bc('0x1a')](this['channels'][_0x126f80['uniqueid']],{'showHidden':![],'depth':null}));this[_0x04bc('0x17')](_0x04bc('0x25'),_0x04bc('0x26'),this[_0x04bc('0x1b')][_0x126f80['uniqueid']]);logger[_0x04bc('0x18')](_0x04bc('0x27'),_0x126f80[_0x04bc('0x19')],util[_0x04bc('0x1a')](this[_0x04bc('0x1b')][_0x126f80[_0x04bc('0x19')]],{'showHidden':![],'depth':null}));ami['emit'](_0x04bc('0x28'),this[_0x04bc('0x1b')][_0x126f80['uniqueid']]);}}}catch(_0x428482){logger[_0x04bc('0x29')]('[%s][voiceDialReport][dialbegin]',_0x126f80[_0x04bc('0x19')],util[_0x04bc('0x1a')](_0x428482,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x04bc('0x16')][_0x04bc('0xf')]=function(_0x59b99b){try{if(this[_0x04bc('0x14')](_0x59b99b)){logger['debug'](_0x04bc('0x2a'),_0x59b99b[_0x04bc('0x19')],util[_0x04bc('0x1a')](_0x59b99b,{'showHidden':![],'depth':null}));if(this[_0x04bc('0x1b')][_0x59b99b[_0x04bc('0x19')]]){this[_0x04bc('0x1b')][_0x59b99b[_0x04bc('0x19')]][_0x04bc('0x2b')]=_0x59b99b['dialstatus'];if(_0x59b99b['dialstatus']===_0x04bc('0x2c')){this['channels'][_0x59b99b[_0x04bc('0x19')]]['connectedlinenum']=_0x59b99b[_0x04bc('0x2d')];this[_0x04bc('0x1b')][_0x59b99b[_0x04bc('0x19')]][_0x04bc('0x2e')]=_0x59b99b['connectedlinename'];this[_0x04bc('0x1b')][_0x59b99b['uniqueid']][_0x04bc('0x2f')]=moment()[_0x04bc('0x1c')](_0x04bc('0x30'));this[_0x04bc('0x1b')][_0x59b99b[_0x04bc('0x19')]][_0x04bc('0x31')]='connect';logger[_0x04bc('0x22')](_0x04bc('0x32'),_0x59b99b[_0x04bc('0x19')],_0x59b99b['channel'][_0x04bc('0x33')](_0x59b99b[_0x04bc('0x1d')][_0x04bc('0x1e')]('/')+0x1,_0x59b99b[_0x04bc('0x1d')][_0x04bc('0x1e')]('-')));logger[_0x04bc('0x18')](_0x04bc('0x34'),_0x59b99b['uniqueid'],util[_0x04bc('0x1a')](this[_0x04bc('0x1b')][_0x59b99b['uniqueid']],{'showHidden':![],'depth':null}));ami[_0x04bc('0x17')](_0x04bc('0x35'),this['channels'][_0x59b99b['uniqueid']]);}logger[_0x04bc('0x18')](_0x04bc('0x36'),_0x59b99b['uniqueid'],util[_0x04bc('0x1a')](this['channels'][_0x59b99b[_0x04bc('0x19')]],{'showHidden':![],'depth':null}));this[_0x04bc('0x17')]('voice:outbound','voice_outbound_channel:save',this[_0x04bc('0x1b')][_0x59b99b['uniqueid']]);}}}catch(_0x496547){logger[_0x04bc('0x29')](_0x04bc('0x37'),_0x59b99b['uniqueid'],util[_0x04bc('0x1a')](_0x496547,{'showHidden':![],'depth':null}));}};VoiceDialReport[_0x04bc('0x16')][_0x04bc('0x11')]=function(_0x239a8f){try{if(this[_0x04bc('0x14')](_0x239a8f)){logger[_0x04bc('0x18')](_0x04bc('0x38'),_0x239a8f[_0x04bc('0x19')],util[_0x04bc('0x1a')](_0x239a8f,{'showHidden':![],'depth':null}));this[_0x04bc('0x39')](_0x239a8f[_0x04bc('0x19')],_[_0x04bc('0x3a')](_0x239a8f[_0x04bc('0x3b')])[0x0],_0x239a8f['value']);if(this['isNotNull'](_0x239a8f[_0x04bc('0x3b')])&&this[_0x04bc('0x14')](_0x239a8f[_0x04bc('0x3b')][_0x04bc('0x3c')])){if(_[_0x04bc('0x15')](this[_0x04bc('0x1b')][_0x239a8f[_0x04bc('0x19')]])){this[_0x04bc('0x1b')][_0x239a8f[_0x04bc('0x19')]]={'routeId':_0x239a8f['value'],'variables':this[_0x04bc('0xb')][_0x239a8f[_0x04bc('0x19')]]};logger[_0x04bc('0x22')](_0x04bc('0x3d'),_0x239a8f[_0x04bc('0x19')],_0x239a8f[_0x04bc('0x3b')][_0x04bc('0x3c')],_[_0x04bc('0x3a')](_0x239a8f[_0x04bc('0x3b')])[0x0],_0x239a8f[_0x04bc('0x3e')]);logger[_0x04bc('0x18')](_0x04bc('0x3f'),_0x239a8f[_0x04bc('0x19')],util[_0x04bc('0x1a')](this['channels'][_0x239a8f[_0x04bc('0x19')]],{'showHidden':![],'depth':null}));this[_0x04bc('0x17')](_0x04bc('0x25'),_0x04bc('0x26'),this[_0x04bc('0x1b')][_0x239a8f[_0x04bc('0x19')]]);}}}}catch(_0x1014b5){logger[_0x04bc('0x29')](_0x04bc('0x40'),_0x239a8f[_0x04bc('0x19')],util[_0x04bc('0x1a')](_0x1014b5,{'showHidden':![],'depth':null}));}};VoiceDialReport['prototype'][_0x04bc('0x39')]=function(_0x117397,_0x3ff080,_0x979aca){var _0x12d74a=[_0x04bc('0x41'),_0x04bc('0x42'),_0x04bc('0x43'),'rtpaudioqosjitterbridged','rtpaudioqosloss',_0x04bc('0x44'),_0x04bc('0x45'),_0x04bc('0x46'),_0x04bc('0x47'),_0x04bc('0x48'),_0x04bc('0x49'),_0x04bc('0x4a'),_0x04bc('0x4b'),_0x04bc('0x4c'),'memberinterface',_0x04bc('0x4d'),_0x04bc('0x4e'),_0x04bc('0x4f'),_0x04bc('0x50')];if(!_['isNil'](_0x3ff080)&&!_[_0x04bc('0x51')](_0x12d74a,_0x3ff080)){if(_[_0x04bc('0x15')](this[_0x04bc('0xb')][_0x117397])){this['variables'][_0x117397]={};}this['variables'][_0x117397][_0x3ff080]=_0x979aca;}};VoiceDialReport[_0x04bc('0x16')]['syncHangup']=function(_0x2e1209){try{if(this[_0x04bc('0x14')](_0x2e1209)){logger['debug']('[%s][voiceDialReport][hangup]\x20event:',_0x2e1209[_0x04bc('0x19')],util[_0x04bc('0x1a')](_0x2e1209,{'showHidden':![],'depth':null}));if(this[_0x04bc('0x1b')][_0x2e1209[_0x04bc('0x19')]]){logger[_0x04bc('0x22')](_0x04bc('0x52'),_0x2e1209[_0x04bc('0x19')],_0x2e1209['cause-txt']);this[_0x04bc('0x1b')][_0x2e1209[_0x04bc('0x19')]][_0x04bc('0x53')]=moment()[_0x04bc('0x1c')](_0x04bc('0x30'));this['channels'][_0x2e1209[_0x04bc('0x19')]][_0x04bc('0x54')]=moment(this[_0x04bc('0x1b')][_0x2e1209[_0x04bc('0x19')]]['endtime'])[_0x04bc('0x55')](this[_0x04bc('0x1b')][_0x2e1209[_0x04bc('0x19')]][_0x04bc('0x56')],_0x04bc('0x57'));this['channels'][_0x2e1209['uniqueid']][_0x04bc('0x31')]=_0x04bc('0x58');this[_0x04bc('0xa')][_0x04bc('0x59')]+=0x1;if(this[_0x04bc('0x1b')][_0x2e1209[_0x04bc('0x19')]]['answertime']){this['outbound'][_0x04bc('0x5a')]+=0x1;this['channels'][_0x2e1209[_0x04bc('0x19')]][_0x04bc('0x5b')]=moment(this['channels'][_0x2e1209['uniqueid']][_0x04bc('0x2f')])['diff'](this[_0x04bc('0x1b')][_0x2e1209[_0x04bc('0x19')]][_0x04bc('0x56')],'seconds');this[_0x04bc('0x1b')][_0x2e1209[_0x04bc('0x19')]][_0x04bc('0x5c')]=moment(this[_0x04bc('0x1b')][_0x2e1209['uniqueid']][_0x04bc('0x53')])[_0x04bc('0x55')](this[_0x04bc('0x1b')][_0x2e1209[_0x04bc('0x19')]][_0x04bc('0x2f')],_0x04bc('0x57'));this[_0x04bc('0xa')]['sumHoldTime']+=this['channels'][_0x2e1209[_0x04bc('0x19')]][_0x04bc('0x5b')]||0x0;this[_0x04bc('0xa')][_0x04bc('0x5d')]+=this[_0x04bc('0x1b')][_0x2e1209[_0x04bc('0x19')]]['billableseconds'];}this['outbound'][_0x04bc('0x5e')]+=this[_0x04bc('0x1b')][_0x2e1209[_0x04bc('0x19')]][_0x04bc('0x54')];logger['debug'](_0x04bc('0x5f'),_0x2e1209['uniqueid'],util[_0x04bc('0x1a')](this[_0x04bc('0x1b')][_0x2e1209[_0x04bc('0x19')]],{'showHidden':![],'depth':null}));ami[_0x04bc('0x17')](_0x04bc('0x60'),this[_0x04bc('0x1b')][_0x2e1209[_0x04bc('0x19')]]);logger['debug'](_0x04bc('0x61'),_0x2e1209[_0x04bc('0x19')],util['inspect'](this[_0x04bc('0x1b')][_0x2e1209[_0x04bc('0x19')]],{'showHidden':![],'depth':null}));ami[_0x04bc('0x17')](_0x04bc('0x62'),this[_0x04bc('0x1b')][_0x2e1209['uniqueid']]);logger[_0x04bc('0x18')]('[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound:save\x20event:',_0x2e1209[_0x04bc('0x19')],util[_0x04bc('0x1a')](this[_0x04bc('0x1b')][_0x2e1209[_0x04bc('0x19')]],{'showHidden':![],'depth':null}));this['emit']('voice:outbound',_0x04bc('0x63'),this[_0x04bc('0xa')]);logger['info'](_0x04bc('0x64'),JSON[_0x04bc('0x65')](this[_0x04bc('0x1b')][_0x2e1209['uniqueid']]));logger[_0x04bc('0x18')]('[%s][voiceDialReport][hangup]\x20sending\x20voice_outbound_channel:remove\x20event:',_0x2e1209[_0x04bc('0x19')],util[_0x04bc('0x1a')](this[_0x04bc('0x1b')][_0x2e1209[_0x04bc('0x19')]],{'showHidden':![],'depth':null}));this['emit'](_0x04bc('0x25'),'voice_outbound_channel:remove',this[_0x04bc('0x1b')][_0x2e1209[_0x04bc('0x19')]]);delete this[_0x04bc('0x1b')][_0x2e1209[_0x04bc('0x19')]];}else if(this['channels'][_0x2e1209[_0x04bc('0x66')]]){this[_0x04bc('0x1b')][_0x2e1209[_0x04bc('0x66')]]['uniqueid']=this['channels'][_0x2e1209['linkedid']]['destuniqueid'];}if(this[_0x04bc('0xb')][_0x2e1209[_0x04bc('0x19')]]){delete this[_0x04bc('0xb')][_0x2e1209['uniqueid']];}}}catch(_0x215e5d){logger[_0x04bc('0x29')](_0x04bc('0x67'),_0x2e1209[_0x04bc('0x19')],util[_0x04bc('0x1a')](_0x215e5d,{'showHidden':![],'depth':null}));}};module['exports']=VoiceDialReport;