9569767529fbce5a594ac712f8b7b595f4650d42
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x4175=['remoteUri','stripTrailingSlash','serverUrl','unmanaged','%s/api/data/v9.0/','https://login.microsoftonline.com/%s/oauth2/token','uniqueid','monitor_format','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:',']\x20The\x20Enduser\x20ID\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20Dynamics365\x20integration','inspect','request-promise','util','./util','md5','ioredis','../../../../config/logger','dynamics365','../../../../config/environment','redis','defaults','socket.io-emitter','POST','clientId','username','password','then','toUpperCase',']\x20Wrong\x20credentials!','message','GET','systemusers?$select=internalemailaddress,isdisabled,systemuserid','Bearer\x20','4.0','value','isNil','validateEmail','email','userEmail','length','internalemailaddress','isdisabled','info',']\x20Agent\x20found\x20','systemuserid',']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','toLowerCase','outbound','destcalleridnum','contacts','/systemusers(','odata-entityid','substring','lastIndexOf','enduserId','catch','contacts?$select=telephone1','calleridnum','telephone1','contactid',']\x20Enduser\x20created!',']\x20Enduser\x20Created!','type','nameField','idField','indexOf','ticketType','incident','incidents','getString','Subjects','/contacts(','Fields','phonecall','assign','callDirection','queue','headers','ticketId','format','emit','trigger:browser:url'];(function(_0x481bdf,_0x231538){var _0x281a12=function(_0x264b18){while(--_0x264b18){_0x481bdf['push'](_0x481bdf['shift']());}};_0x281a12(++_0x231538);}(_0x4175,0x72));var _0x5417=function(_0x59de9b,_0x517095){_0x59de9b=_0x59de9b-0x0;var _0x4f1348=_0x4175[_0x59de9b];return _0x4f1348;};'use strict';var _=require('lodash');var BPromise=require('bluebird');var rp=require(_0x5417('0x0'));var util=require(_0x5417('0x1'));var intUtil=require(_0x5417('0x2'));var md5=require(_0x5417('0x3'));var Redis=require(_0x5417('0x4'));var logger=require(_0x5417('0x5'))(_0x5417('0x6'));var config=require(_0x5417('0x7'));config[_0x5417('0x8')]=_[_0x5417('0x9')](config[_0x5417('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0x5417('0xa'))(new Redis(config[_0x5417('0x8')]));function getAuthToken(_0x3279de,_0x56ab59,_0x5f178f){var _0x477928={'method':_0x5417('0xb'),'uri':_0x56ab59,'form':{'client_id':_0x3279de[_0x5417('0xc')],'resource':_0x3279de['remoteUri'],'username':_0x3279de[_0x5417('0xd')],'password':_0x3279de[_0x5417('0xe')],'grant_type':_0x5417('0xe'),'client_secret':_0x3279de['clientSecret']},'json':!![]};return rp(_0x477928)[_0x5417('0xf')](function(_0x569425){return _0x569425['access_token'];})['catch'](function(_0x283311){logger['error']('['+[_0x5f178f[_0x5417('0x10')]()]+_0x5417('0x11'));return _0x283311[_0x5417('0x12')];});}function getUser(_0xa35735,_0x5bc7c6,_0x4f16eb,_0x39119e,_0x419035,_0x1dab03){return new BPromise(function(_0x3d3720,_0x2b2419){return getAuthToken(_0x5bc7c6,_0x39119e,_0x1dab03)['then'](function(_0xdf4ae7){var _0x29cfbd={'method':_0x5417('0x13'),'uri':_0x419035+_0x5417('0x14'),'headers':{'Authorization':_0x5417('0x15')+_0xdf4ae7,'OData-Version':_0x5417('0x16')},'json':!![]};return rp(_0x29cfbd);})['then'](function(_0x2827b9){var _0x44a46f=_0x2827b9[_0x5417('0x17')];var _0x49d0c0=![];var _0x422709=null;if(!_[_0x5417('0x18')](_0x4f16eb)){if(intUtil[_0x5417('0x19')](_0x4f16eb[_0x5417('0x1a')])){_0xa35735[_0x5417('0x1b')]=_0x4f16eb[_0x5417('0x1a')];for(_0x422709=0x0;_0x422709<_0x44a46f[_0x5417('0x1c')];_0x422709++){if(_0x44a46f[_0x422709][_0x5417('0x1d')]===_0x4f16eb[_0x5417('0x1a')]&&!_0x44a46f[_0x422709][_0x5417('0x1e')]){_0x49d0c0=!![];logger[_0x5417('0x1f')]('['+[_0x1dab03[_0x5417('0x10')]()]+_0x5417('0x20')+_0x44a46f[_0x422709][_0x5417('0x21')]+'!');_0xa35735['userId']=_0x44a46f[_0x422709][_0x5417('0x21')];}}}}if(!_0x49d0c0){logger[_0x5417('0x1f')]('['+[_0x1dab03[_0x5417('0x10')]()]+_0x5417('0x22'));_0xa35735[_0x5417('0x1b')]=_0x5bc7c6['username'];for(_0x422709=0x0;_0x422709<_0x44a46f[_0x5417('0x1c')];_0x422709++){if(_0x44a46f[_0x422709][_0x5417('0x1d')]===_0x5bc7c6[_0x5417('0xd')]){_0xa35735[_0x5417('0x23')]=_0x44a46f[_0x422709][_0x5417('0x21')];}}}_0x3d3720(_0xa35735);})['catch'](function(_0x170399){_0x2b2419(_0x170399[_0x5417('0x12')]);});});}function createEndUser(_0xde8b52,_0x142279,_0x4909c4,_0x20fc7e,_0x4b69ed,_0x487ba9){return new BPromise(function(_0x15db89,_0x38eff9){return getAuthToken(_0x142279,_0x4909c4,_0x487ba9)[_0x5417('0xf')](function(_0x398646){var _0x3ad333=_0x487ba9[_0x5417('0x24')]()===_0x5417('0x25')?_0x4b69ed[_0x5417('0x26')]:_0x4b69ed['calleridnum'];var _0x398cf6={'method':'POST','uri':_0x20fc7e+_0x5417('0x27'),'body':{'telephone1':_0x3ad333,'fullname':_0x3ad333,'firstname':_0x3ad333,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0x5417('0x28')+_0xde8b52[_0x5417('0x23')]+')'},'headers':{'Authorization':_0x5417('0x15')+_0x398646,'OData-Version':_0x5417('0x16')},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x398cf6);})[_0x5417('0xf')](function(_0x304c99){var _0x19ca1e=_0x304c99['headers'][_0x5417('0x29')];var _0x13e1fe=_0x19ca1e[_0x5417('0x2a')](_0x19ca1e[_0x5417('0x2b')]('(')+0x1,_0x19ca1e[_0x5417('0x2b')](')'));_0xde8b52[_0x5417('0x2c')]=_0x13e1fe;_0x15db89(_0xde8b52);})[_0x5417('0x2d')](function(_0x32befa){_0x38eff9(_0x32befa['message']);});});}function getEndUser(_0x1c94db,_0x8c0060,_0x3162ae,_0x4a4030,_0x223c43,_0x33c2a1){return new BPromise(function(_0x2cabc5,_0x37c337){return getAuthToken(_0x8c0060,_0x3162ae,_0x33c2a1)['then'](function(_0x3ae2dd){var _0x1ee386={'method':_0x5417('0x13'),'uri':_0x4a4030+_0x5417('0x2e'),'headers':{'Authorization':_0x5417('0x15')+_0x3ae2dd,'If-None-Match':null,'OData-Version':'4.0'},'json':!![]};return rp(_0x1ee386);})['then'](function(_0x2aaf5f){var _0x5eeda0=null;if(_0x2aaf5f){var _0x175cc3=_0x2aaf5f[_0x5417('0x17')];var _0x4233b7=![];for(_0x5eeda0=0x0;_0x5eeda0<_0x175cc3[_0x5417('0x1c')];_0x5eeda0++){var _0x560e16=_0x33c2a1[_0x5417('0x24')]()===_0x5417('0x25')?_0x223c43[_0x5417('0x26')]:_0x223c43[_0x5417('0x2f')];if(_0x175cc3[_0x5eeda0][_0x5417('0x30')]===_0x560e16){_0x4233b7=!![];_0x1c94db[_0x5417('0x2c')]=_0x175cc3[_0x5eeda0][_0x5417('0x31')];}}if(_0x4233b7){_0x2cabc5(_0x1c94db);}else{return createEndUser(_0x1c94db,_0x8c0060,_0x3162ae,_0x4a4030,_0x223c43,_0x33c2a1)['then'](function(_0x5b28cb){logger[_0x5417('0x1f')]('['+[_0x33c2a1['toUpperCase']()]+_0x5417('0x32'),_0x5b28cb[_0x5417('0x2c')]);_0x2cabc5(_0x5b28cb);});}}else{return createEndUser(_0x1c94db,_0x8c0060,_0x3162ae,_0x4a4030,_0x223c43,_0x33c2a1)['then'](function(_0x4b137b){logger['info']('['+[_0x33c2a1[_0x5417('0x10')]()]+_0x5417('0x33'),_0x4b137b['enduserId']);_0x2cabc5(_0x4b137b);});}});});}function getCustomFields(_0x1e0b0c,_0x154a43,_0x1a3145){var _0x2a05da={};if(_0x1e0b0c[_0x5417('0x1c')]>0x0){_['forEach'](_0x1e0b0c,function(_0x35aeed){if(_0x35aeed[_0x5417('0x34')]==='string'&&_0x35aeed[_0x5417('0x35')]&&!_0x35aeed['customField']){var _0x463874=_0x35aeed[_0x5417('0x36')][_0x5417('0x24')]();var _0x19fb6f=_0x463874[_0x5417('0x2a')](0x0,_0x463874[_0x5417('0x37')]('_'));var _0x1190e5=_0x463874[_0x5417('0x2a')](_0x463874['indexOf']('_')+0x1);if(_0x19fb6f===_0x1a3145){_0x2a05da[_0x1190e5]=_0x35aeed['content'];}}});}return _0x2a05da;}function getTicket(_0x236d44,_0x34ec03,_0x899335,_0x27df5a,_0x21cda2,_0x1dc957,_0x56cf35){return new BPromise(function(_0x52a3d7,_0x49efc1){var _0x29e9a4;return getAuthToken(_0x34ec03,_0x899335,_0x56cf35)[_0x5417('0xf')](function(_0x2022f0){if(_0x1dc957[_0x5417('0x38')]===_0x5417('0x39')){_0x29e9a4={'method':_0x5417('0xb'),'uri':_0x27df5a+_0x5417('0x3a'),'body':Object['assign']({},{'title':intUtil[_0x5417('0x3b')](_0x1dc957[_0x5417('0x3c')],_0x21cda2,'\x20'),'description':intUtil['getString'](_0x1dc957['Descriptions'],_0x21cda2,'\x0a'),'customerid_contact@odata.bind':_0x5417('0x3d')+_0x236d44[_0x5417('0x2c')]+')','ownerid@odata.bind':_0x5417('0x28')+_0x236d44[_0x5417('0x23')]+')','caseorigincode':'1'},getCustomFields(_0x1dc957[_0x5417('0x3e')],_0x21cda2,_0x1dc957[_0x5417('0x38')])),'headers':{'Authorization':_0x5417('0x15')+_0x2022f0,'OData-Version':_0x5417('0x16')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x1dc957['ticketType']===_0x5417('0x3f')){_0x29e9a4={'method':_0x5417('0xb'),'uri':_0x27df5a+'phonecalls','body':Object[_0x5417('0x40')]({},{'subject':intUtil[_0x5417('0x3b')](_0x1dc957[_0x5417('0x3c')],_0x21cda2,'\x20'),'phonenumber':String(_0x21cda2[_0x5417('0x2f')]),'description':intUtil[_0x5417('0x3b')](_0x1dc957['Descriptions'],_0x21cda2,'\x0a'),'regardingobjectid_contact@odata.bind':_0x5417('0x3d')+_0x236d44['enduserId']+')','ownerid@odata.bind':'/systemusers('+_0x236d44[_0x5417('0x23')]+')','directioncode':_0x236d44[_0x5417('0x41')]===_0x5417('0x42')?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':_0x5417('0x28')+_0x236d44[_0x5417('0x23')]+')','participationtypemask':_0x236d44[_0x5417('0x41')]===_0x5417('0x42')?0x2:0x1},{'partyid_contact@odata.bind':_0x5417('0x3d')+_0x236d44['enduserId']+')','participationtypemask':_0x236d44[_0x5417('0x41')]==='queue'?0x1:0x2}]},getCustomFields(_0x1dc957[_0x5417('0x3e')],_0x21cda2,_0x1dc957[_0x5417('0x38')])),'headers':{'Authorization':_0x5417('0x15')+_0x2022f0,'OData-Version':_0x5417('0x16')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x29e9a4);})[_0x5417('0xf')](function(_0x15be8b){var _0x481594=_0x15be8b[_0x5417('0x43')]['odata-entityid'];var _0x538bb4=_0x481594[_0x5417('0x2a')](_0x481594[_0x5417('0x2b')]('(')+0x1,_0x481594[_0x5417('0x2b')](')'));_0x236d44[_0x5417('0x44')]=_0x538bb4;_0x52a3d7(_0x236d44);})[_0x5417('0x2d')](function(_0xa8b720){_0x49efc1(_0xa8b720[_0x5417('0x12')]);});});}function emit(_0x1aded7,_0x2bf6ee,_0xcd57c3,_0x159c11){var _0x3ebf3c={'uri':util[_0x5417('0x45')]('%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s',_0x1aded7,_0xcd57c3,_0x159c11)};io['to'](util['format']('user:%s',_0x2bf6ee))[_0x5417('0x46')](_0x5417('0x47'),_0x3ebf3c);}exports['cs']=function(_0x55c5fa,_0x3b6f9a,_0x1dbf20,_0x3ba2b0,_0x33290d,_0x578458,_0x558d70,_0x13b303){var _0x10183b={};_0x578458[_0x5417('0x48')]=intUtil[_0x5417('0x49')](_0x578458['remoteUri']);_0x578458[_0x5417('0x4a')]=intUtil[_0x5417('0x49')](_0x578458[_0x5417('0x4a')]);_0x10183b[_0x5417('0x41')]=_0x13b303==='queue'||_0x13b303===_0x5417('0x4b')?_0x5417('0x42'):_0x5417('0x25');var _0x2f005b=util['format'](_0x5417('0x4c'),_0x578458['remoteUri']);var _0x5746f2=util[_0x5417('0x45')](_0x5417('0x4d'),_0x578458['tenantId']);var _0xc18b4e=util[_0x5417('0x45')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x578458[_0x5417('0x4a')],_0x3b6f9a[_0x5417('0x4e')],md5(_0x3b6f9a['uniqueid']));if(_0x33290d&&_0x33290d[_0x5417('0x4f')]){logger['info']('[QUEUE]',_0x5417('0x50'));_0x3b6f9a['recordingURL']=_0xc18b4e;}else if(_0x558d70&&_0x558d70['recordingFormat']&&_0x558d70[_0x5417('0x51')]!==_0x5417('0x52')){logger[_0x5417('0x1f')](_0x5417('0x53'),_0x5417('0x50'));_0x3b6f9a[_0x5417('0x54')]=_0xc18b4e;}else{_0x3b6f9a[_0x5417('0x54')]='';}return getUser(_0x10183b,_0x578458,_0x3ba2b0,_0x5746f2,_0x2f005b,_0x13b303)[_0x5417('0xf')](function(_0xdd63a8){logger[_0x5417('0x1f')]('['+_0x13b303[_0x5417('0x10')]()+_0x5417('0x55'),_0xdd63a8[_0x5417('0x23')]);logger['info']('['+_0x13b303[_0x5417('0x10')]()+_0x5417('0x56'),_0xdd63a8['userEmail']);return getEndUser(_0xdd63a8,_0x578458,_0x5746f2,_0x2f005b,_0x3b6f9a,_0x13b303);})[_0x5417('0xf')](function(_0x40f555){logger[_0x5417('0x1f')]('['+_0x13b303[_0x5417('0x10')]()+_0x5417('0x57'),_0x40f555[_0x5417('0x2c')]);logger[_0x5417('0x1f')]('['+_0x13b303['toUpperCase']()+_0x5417('0x58'),_0x3b6f9a['calleridnum']);return getTicket(_0x40f555,_0x578458,_0x5746f2,_0x2f005b,_0x3b6f9a,_0x1dbf20,_0x13b303);})['then'](function(_0x300b07){logger[_0x5417('0x1f')](util[_0x5417('0x45')]('['+_0x13b303[_0x5417('0x10')]()+_0x5417('0x59'),_0x1dbf20[_0x5417('0x38')],_0x300b07[_0x5417('0x44')]));logger[_0x5417('0x1f')](util[_0x5417('0x45')]('['+_0x13b303[_0x5417('0x10')]()+']\x20Call\x20direction:\x20%s',_0x13b303));if(_0x13b303!==_0x5417('0x4b')){logger['info']('['+_0x13b303[_0x5417('0x10')]()+']',_0x5417('0x5a'));emit(_0x578458[_0x5417('0x48')],_0x3ba2b0['name'],_0x1dbf20[_0x5417('0x38')],_0x300b07['ticketId']);}})[_0x5417('0x2d')](function(_0xecab05){logger['error']('['+_0x13b303[_0x5417('0x10')]()+_0x5417('0x5b'),util[_0x5417('0x5c')](_0xecab05,{'showHidden':!![],'depth':null}));});};