18 var _0xa5f7=['error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','forEach','string','type','nameField','toLowerCase','content','toString','includes','idField','customField','variableName','customVariable','Variable','name','outbound','POST','assign','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','ticketId','Incident\x20-\x20','ticketNumber','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','push','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','%s/api/now/table/','adminEmail','email','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','request-promise','util','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','result','length','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','message','info','],\x20getUser\x20input\x20crm','validateEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','true','userId','userEmail','],\x20getUser\x20crm'];(function(_0xee0152,_0xfe1ea7){var _0x1a69d1=function(_0x51e881){while(--_0x51e881){_0xee0152['push'](_0xee0152['shift']());}};_0x1a69d1(++_0xfe1ea7);}(_0xa5f7,0x12e));var _0x7a5f=function(_0x1ac595,_0x5d2081){_0x1ac595=_0x1ac595-0x0;var _0x455fff=_0xa5f7[_0x1ac595];return _0x455fff;};'use strict';var _=require(_0x7a5f('0x0'));var Promise=require('bluebird');var rp=require(_0x7a5f('0x1'));var util=require(_0x7a5f('0x2'));var md5=require('md5');var Redis=require('ioredis');var intUtil=require(_0x7a5f('0x3'));var config=require(_0x7a5f('0x4'));var logger=require(_0x7a5f('0x5'))('servicenow');config[_0x7a5f('0x6')]=_[_0x7a5f('0x7')](config[_0x7a5f('0x6')],{'host':_0x7a5f('0x8'),'port':0x18eb});var io=require(_0x7a5f('0x9'))(new Redis(config[_0x7a5f('0x6')]));function getAdminUser(_0x2cdf68,_0x59e8cb,_0x23ce72,_0x25186e,_0x380336,_0x3dda95){return new Promise(function(_0x18311a,_0x1a9fd1){var _0x56b935={'method':'GET','uri':_0x25186e+_0x7a5f('0xa')+'&'+_0x380336+'&'+_0x3dda95,'auth':_0x59e8cb,'json':!![]};return rp(_0x56b935)['then'](function(_0x137129){if(_0x137129[_0x7a5f('0xb')][_0x7a5f('0xc')]>0x0){_0x23ce72[_0x7a5f('0xd')]=_0x137129[_0x7a5f('0xb')][0x0][_0x7a5f('0xe')];}logger['info']('['+[_0x2cdf68[_0x7a5f('0xf')]()]+_0x7a5f('0x10'),_0x23ce72);_0x18311a(_0x23ce72);})[_0x7a5f('0x11')](function(_0x5dbdaf){logger['error']('['+[_0x2cdf68[_0x7a5f('0xf')]()]+']',_0x5dbdaf['message']);_0x1a9fd1(_0x5dbdaf[_0x7a5f('0x12')]);});});}function getUser(_0x3b3ae7,_0x3f78cc,_0x292560,_0x874b44,_0x3b9485){return function(_0x1f70ff){logger[_0x7a5f('0x13')]('['+[_0x3b3ae7[_0x7a5f('0xf')]()]+_0x7a5f('0x14'),_0x1f70ff);return new Promise(function(_0x50d862,_0x5eaf2f){if(intUtil[_0x7a5f('0x15')](_0x1f70ff['userEmail'])){var _0x1b3086={'method':_0x7a5f('0x16'),'uri':_0x292560+_0x7a5f('0x17')+_0x1f70ff['userEmail']+'&'+_0x874b44+'&'+_0x3b9485,'auth':_0x3f78cc,'json':!![]};logger[_0x7a5f('0x13')]('['+[_0x3b3ae7[_0x7a5f('0xf')]()]+_0x7a5f('0x18'),_0x1b3086);return rp(_0x1b3086)[_0x7a5f('0x19')](function(_0x20dd65){logger[_0x7a5f('0x13')]('['+[_0x3b3ae7['toUpperCase']()]+_0x7a5f('0x1a'),_0x20dd65);if(_0x20dd65[_0x7a5f('0xb')][_0x7a5f('0xc')]>0x0&&String(_0x20dd65[_0x7a5f('0xb')][0x0]['active'])===_0x7a5f('0x1b')){_0x1f70ff[_0x7a5f('0x1c')]=_0x20dd65[_0x7a5f('0xb')][0x0]['sys_id'];}else{_0x1f70ff[_0x7a5f('0x1c')]=_0x1f70ff['adminId'];_0x1f70ff[_0x7a5f('0x1d')]=_0x1f70ff['adminEmail'];}logger[_0x7a5f('0x13')]('['+[_0x3b3ae7[_0x7a5f('0xf')]()]+_0x7a5f('0x1e'),_0x1f70ff);_0x50d862(_0x1f70ff);})[_0x7a5f('0x11')](function(_0x24a5b4){logger[_0x7a5f('0x1f')]('['+[_0x3b3ae7[_0x7a5f('0xf')]()]+']',_0x24a5b4[_0x7a5f('0x12')]);_0x5eaf2f(_0x24a5b4[_0x7a5f('0x12')]);});}else{logger[_0x7a5f('0x13')]('['+[_0x3b3ae7[_0x7a5f('0xf')]()]+_0x7a5f('0x20'));_0x1f70ff[_0x7a5f('0x1c')]=_0x1f70ff['adminId'];_0x1f70ff['userEmail']=_0x1f70ff['adminEmail'];_0x50d862(_0x1f70ff);}});};}function createEndUser(_0x5d8b07,_0x42ed61,_0x5acecb,_0x2389e4,_0x179e9e){logger[_0x7a5f('0x13')]('['+[_0x5d8b07[_0x7a5f('0xf')]()]+_0x7a5f('0x21'),_0x5acecb);return new Promise(function(_0x1eca33,_0x33ece7){var _0x40db0e={'method':'POST','uri':_0x2389e4+_0x7a5f('0x22')+_0x179e9e,'body':{'user_name':_0x5acecb[_0x7a5f('0x23')],'roles':_0x7a5f('0x24'),'first_name':_0x5acecb['endUserNumber'],'active':_0x7a5f('0x1b'),'date_format':_0x7a5f('0x25'),'phone':_0x5acecb[_0x7a5f('0x23')]},'auth':_0x42ed61,'json':!![]};return rp(_0x40db0e)[_0x7a5f('0x19')](function(_0x10e6dd){logger['info']('['+[_0x5d8b07[_0x7a5f('0xf')]()]+_0x7a5f('0x26'),_0x10e6dd['result']);_0x5acecb['endUserId']=_0x10e6dd[_0x7a5f('0xb')][_0x7a5f('0xe')];_0x1eca33(_0x5acecb);})['catch'](function(_0x12d22f){logger[_0x7a5f('0x1f')]('['+[_0x5d8b07[_0x7a5f('0xf')]()]+']',_0x12d22f[_0x7a5f('0x12')]);_0x33ece7(_0x12d22f[_0x7a5f('0x12')]);});});}function getEndUser(_0x469a8c,_0x50d038,_0x37f0c3,_0x11123a,_0xa901b5){return function(_0x276259){logger['info']('['+[_0x469a8c[_0x7a5f('0xf')]()]+_0x7a5f('0x27'),_0x276259);return new Promise(function(_0xd825b5,_0x4d7650){var _0x2b5a80={'method':_0x7a5f('0x16'),'uri':_0x37f0c3+_0x7a5f('0x28')+_0x276259[_0x7a5f('0x23')]+'&'+_0x11123a+'&'+_0xa901b5,'auth':_0x50d038,'json':!![]};return rp(_0x2b5a80)[_0x7a5f('0x19')](function(_0x2801ec){if(_0x2801ec[_0x7a5f('0xb')][_0x7a5f('0xc')]>0x0){_0x276259[_0x7a5f('0x29')]=_0x2801ec['result'][0x0][_0x7a5f('0xe')];logger[_0x7a5f('0x13')]('['+[_0x469a8c['toUpperCase']()]+_0x7a5f('0x2a'),_0x276259);_0xd825b5(_0x276259);}else{return createEndUser(_0x469a8c,_0x50d038,_0x276259,_0x37f0c3,_0x11123a)['then'](function(_0x24d68c){logger['info']('['+[_0x469a8c[_0x7a5f('0xf')]()]+'],\x20createEndUser\x20crm',_0x24d68c);_0xd825b5(_0x24d68c);});}})[_0x7a5f('0x11')](function(_0x2104b7){logger[_0x7a5f('0x1f')]('['+[_0x469a8c[_0x7a5f('0xf')]()]+']',_0x2104b7[_0x7a5f('0x12')]);_0x4d7650(_0x2104b7[_0x7a5f('0x12')]);});});};}function getCustomFields(_0x5b2775,_0x1472ab){var _0x541fe6={};if(_0x5b2775[_0x7a5f('0xc')]>0x0){_[_0x7a5f('0x2b')](_0x5b2775,function(_0x1095ba){if(_['includes']([_0x7a5f('0x2c'),'picklist'],_0x1095ba[_0x7a5f('0x2d')])&&_0x1095ba[_0x7a5f('0x2e')]&&!_0x1095ba['customField']){_0x541fe6[_0x1095ba[_0x7a5f('0x2e')][_0x7a5f('0x2f')]()]=_0x1095ba[_0x7a5f('0x30')][_0x7a5f('0x31')]();}else if(_[_0x7a5f('0x32')]([_0x7a5f('0x2c'),'picklist'],_0x1095ba[_0x7a5f('0x2d')])&&_0x1095ba[_0x7a5f('0x33')]&&_0x1095ba[_0x7a5f('0x34')]){_0x541fe6[_0x1095ba[_0x7a5f('0x33')][_0x7a5f('0x2f')]()]=_0x1095ba[_0x7a5f('0x30')][_0x7a5f('0x31')]();}else if(_0x1095ba[_0x7a5f('0x2d')]==='variable'&&_0x1095ba[_0x7a5f('0x35')]&&_0x1095ba['idField']&&_0x1095ba[_0x7a5f('0x34')]){_0x541fe6[_0x1095ba[_0x7a5f('0x33')]['toLowerCase']()]=_0x1472ab[_0x1095ba[_0x7a5f('0x35')]][_0x7a5f('0x31')]();}else if(_0x1095ba[_0x7a5f('0x2d')]===_0x7a5f('0x36')&&_0x1095ba[_0x7a5f('0x37')]&&_0x1095ba[_0x7a5f('0x37')][_0x7a5f('0x38')]&&_0x1095ba[_0x7a5f('0x33')]&&_0x1095ba[_0x7a5f('0x34')]){_0x541fe6[_0x1095ba['idField'][_0x7a5f('0x2f')]()]=_0x1472ab[_0x1095ba[_0x7a5f('0x37')]['name'][_0x7a5f('0x2f')]()][_0x7a5f('0x31')]();}});}return _0x541fe6;}function getTicket(_0x5ef49e,_0x31c773,_0xc0016a,_0x28c20c,_0x3cdf35,_0x44b41b){return function(_0x476dd4){logger[_0x7a5f('0x13')]('['+[_0x5ef49e[_0x7a5f('0xf')]()]+']\x20getTicket\x20input\x20crm',_0x476dd4);return new Promise(function(_0x12edd2,_0x378c7a){var _0x9f59a0=_0x5ef49e['toLowerCase']()===_0x7a5f('0x39')?_0x476dd4[_0x7a5f('0x1c')]:_0x476dd4[_0x7a5f('0x29')];var _0x23f4f7={'method':_0x7a5f('0x3a'),'uri':_0xc0016a+'incident'+'?'+_0x44b41b,'body':Object[_0x7a5f('0x3b')]({},{'active':_0x7a5f('0x1b'),'caller_id':_0x9f59a0,'assigned_to':_0x476dd4[_0x7a5f('0x1c')],'short_description':intUtil[_0x7a5f('0x3c')](_0x28c20c['Subjects'],_0x3cdf35,'\x20'),'description':intUtil['getString'](_0x28c20c[_0x7a5f('0x3d')],_0x3cdf35,'\x0a')},getCustomFields(_0x28c20c[_0x7a5f('0x3e')],_0x3cdf35)),'auth':_0x31c773,'json':!![]};return rp(_0x23f4f7)['then'](function(_0x3af8b7){logger[_0x7a5f('0x13')]('['+[_0x5ef49e[_0x7a5f('0xf')]()]+_0x7a5f('0x3f'),_0x3af8b7[_0x7a5f('0xb')]);_0x476dd4['ticketId']=_0x3af8b7['result'][_0x7a5f('0xe')];_0x476dd4['ticketNumber']=_0x3af8b7['result']['number'];logger[_0x7a5f('0x13')]('['+[_0x5ef49e[_0x7a5f('0xf')]()]+_0x7a5f('0x40'),_0x476dd4);_0x12edd2(_0x476dd4);})[_0x7a5f('0x11')](function(_0x576d13){logger['error']('['+[_0x5ef49e['toUpperCase']()]+']',_0x576d13[_0x7a5f('0x12')]);_0x378c7a(_0x576d13[_0x7a5f('0x12')]);});});};}function createRemoteTag(_0xb50845,_0x28dd52,_0x317337,_0x2d22f4){return new Promise(function(_0x2e3635,_0x13e400){var _0x3a5680={'method':_0x7a5f('0x3a'),'uri':_0x317337+_0x7a5f('0x41')+'?'+_0x2d22f4,'body':{'short_description':_0xb50845,'global':!![],'active':!![],'name':_0xb50845},'auth':_0x28dd52,'json':!![]};return rp(_0x3a5680)[_0x7a5f('0x19')](function(_0x2e13d9){var _0x4ee467=_0x2e13d9[_0x7a5f('0xb')][_0x7a5f('0xe')];_0x2e3635(_0x4ee467);});});}function getRemoteTag(_0x59208a,_0x544fc3,_0x546fcc,_0x5f0ee3,_0x4921cc){return new Promise(function(_0x3cbf1c,_0x4e1ab5){var _0xa0349c={'method':_0x7a5f('0x16'),'uri':_0x546fcc+'label'+_0x7a5f('0x42')+_0x59208a+'&'+_0x5f0ee3,'auth':_0x544fc3,'json':!![]};return rp(_0xa0349c)[_0x7a5f('0x19')](function(_0x2d4902){if(_0x2d4902[_0x7a5f('0xb')]['length']>0x0){var _0x32e482=_0x2d4902[_0x7a5f('0xb')][0x0][_0x7a5f('0xe')];_0x3cbf1c(_0x32e482);}else{return createRemoteTag(_0x59208a,_0x544fc3,_0x546fcc,_0x5f0ee3)[_0x7a5f('0x19')](function(_0x5c84c5){_0x3cbf1c(_0x5c84c5);});}});});}function assignTagToIncident(_0x4ae11b,_0x3d35b4,_0x84ce90,_0x27ac9d,_0x4b7020){return new Promise(function(_0x4f5082,_0x4c169e){var _0x3c7172={'method':'POST','uri':_0x84ce90+_0x7a5f('0x43')+'?'+_0x4b7020,'body':{'label':_0x4ae11b,'table':'incident','id_type':_0x7a5f('0x44'),'table_key':_0x27ac9d[_0x7a5f('0x45')],'title':_0x7a5f('0x46')+_0x27ac9d[_0x7a5f('0x47')],'id_display':_0x27ac9d[_0x7a5f('0x47')]},'auth':_0x3d35b4,'json':!![]};return rp(_0x3c7172)[_0x7a5f('0x19')](function(_0x33fa8b){_0x4f5082();})['catch'](function(){_0x4f5082();});});}function manageTags(_0x254619,_0x5a6b9b,_0x1c06ef,_0x589b1f,_0x80abc6,_0x37b33d,_0x1d4d1c){return new Promise(function(_0x2cd137,_0xa76500){var _0x23f262=[];_0x5a6b9b[_0x7a5f('0x2b')](function(_0x26881a){_0x23f262['push'](getRemoteTag(_0x26881a,_0x1c06ef,_0x589b1f,_0x37b33d,_0x1d4d1c));});return Promise[_0x7a5f('0x48')](_0x23f262)[_0x7a5f('0x19')](function(_0x101e02){if(_0x101e02[_0x7a5f('0xc')]){logger['info']('['+[_0x254619[_0x7a5f('0xf')]()]+_0x7a5f('0x49'),_0x101e02);var _0xeaaa92=[];_0x101e02['forEach'](function(_0x2f2793){_0xeaaa92[_0x7a5f('0x4a')](assignTagToIncident(_0x2f2793,_0x1c06ef,_0x589b1f,_0x80abc6,_0x37b33d));});return Promise[_0x7a5f('0x48')](_0xeaaa92)[_0x7a5f('0x19')](function(){_0x2cd137();})[_0x7a5f('0x11')](function(){_0x2cd137();});}else{_0x2cd137();}});});}function getTags(_0xd0d551,_0x138eb0,_0x3db436,_0x1c79e7,_0x4f51e0,_0x423d60){return function(_0x317a4b){return new Promise(function(_0xcaab3a,_0x348815){var _0x477e4b=[];var _0x40ddcb=_0x1c79e7[_0x7a5f('0x4b')];if(_0x40ddcb&&_0x40ddcb[_0x7a5f('0xc')]>0x0){_0x477e4b=_[_0x7a5f('0x4c')](_0x40ddcb,_0x7a5f('0x38'));}if(_0x477e4b[_0x7a5f('0xc')]>0x0){return manageTags(_0xd0d551,_0x477e4b,_0x138eb0,_0x3db436,_0x317a4b,_0x4f51e0,_0x423d60)[_0x7a5f('0x19')](function(){_0xcaab3a(_0x317a4b);});}else{_0xcaab3a(_0x317a4b);}});};}function emit(_0x185749,_0xe70d3a,_0x270cf7){var _0xe833cb='%26sysparm_record_target%3Dincident'+_0x7a5f('0x4d')+_0x7a5f('0x4e')+_0x7a5f('0x4f');var _0x18643e={'uri':_0x185749+_0x7a5f('0x50')+_0x270cf7+_0xe833cb};io['to'](util[_0x7a5f('0x51')](_0x7a5f('0x52'),_0xe70d3a))[_0x7a5f('0x53')](_0x7a5f('0x54'),_0x18643e);}exports['cs']=function(_0xc3a9d0,_0x4aa28d,_0x1cb982,_0x4e3b1a,_0x5b7423,_0x1a397e,_0x220ddd,_0x306883){var _0x38cea8={};var _0x30f306={'user':_0x1a397e[_0x7a5f('0x55')],'pass':_0x1a397e[_0x7a5f('0x56')]};var _0x4144b7=_0x7a5f('0x57');var _0x2880f2=_0x7a5f('0x58');_0x1a397e[_0x7a5f('0x59')]=intUtil[_0x7a5f('0x5a')](_0x1a397e['remoteUri']);_0x1a397e['serverUrl']=intUtil[_0x7a5f('0x5a')](_0x1a397e['serverUrl']);var _0x1c6236=util[_0x7a5f('0x51')](_0x7a5f('0x5b'),_0x1a397e['remoteUri']);_0x38cea8[_0x7a5f('0x1d')]=!_['isNil'](_0x4e3b1a)?_0x4e3b1a['email']:null;_0x38cea8[_0x7a5f('0x5c')]=_0x1a397e[_0x7a5f('0x5d')];_0x38cea8[_0x7a5f('0x23')]=_0x306883[_0x7a5f('0x2f')]()==='outbound'?_0x4aa28d['destcalleridnum']:_0x4aa28d[_0x7a5f('0x5e')];_0x38cea8[_0x7a5f('0x5f')]=_0x306883===_0x7a5f('0x60')||_0x306883===_0x7a5f('0x61')?'queue':'outbound';var _0x307364=util[_0x7a5f('0x51')](_0x7a5f('0x62'),_0x1a397e[_0x7a5f('0x63')],_0x4aa28d[_0x7a5f('0x64')],md5(_0x4aa28d[_0x7a5f('0x64')]));if(_0x5b7423&&_0x5b7423['monitor_format']){logger[_0x7a5f('0x13')](_0x7a5f('0x65'),_0x7a5f('0x66'));_0x4aa28d[_0x7a5f('0x67')]=_0x307364;}else if(_0x220ddd&&_0x220ddd[_0x7a5f('0x68')]&&_0x220ddd[_0x7a5f('0x68')]!==_0x7a5f('0x69')){logger[_0x7a5f('0x13')](_0x7a5f('0x6a'),_0x7a5f('0x66'));_0x4aa28d[_0x7a5f('0x67')]=_0x307364;}else{_0x4aa28d[_0x7a5f('0x67')]='';}return getAdminUser(_0x306883,_0x30f306,_0x38cea8,_0x1c6236,_0x2880f2,_0x4144b7)[_0x7a5f('0x19')](getUser(_0x306883,_0x30f306,_0x1c6236,_0x2880f2,_0x4144b7))[_0x7a5f('0x19')](getEndUser(_0x306883,_0x30f306,_0x1c6236,_0x2880f2,_0x4144b7))[_0x7a5f('0x19')](getTicket(_0x306883,_0x30f306,_0x1c6236,_0x1cb982,_0x4aa28d,_0x2880f2))[_0x7a5f('0x19')](function(_0x3edd4f){logger[_0x7a5f('0x13')](util[_0x7a5f('0x51')](_0x7a5f('0x6b'),_0x3edd4f[_0x7a5f('0x45')]));logger[_0x7a5f('0x13')](util['format']('call\x20direction:\x20%s',_0x306883));if(_0x306883!=='unmanaged'){logger[_0x7a5f('0x13')]('['+[_0x306883[_0x7a5f('0xf')]()]+']',_0x7a5f('0x6c'));emit(_0x1a397e[_0x7a5f('0x59')],_0x4e3b1a['name'],_0x3edd4f[_0x7a5f('0x45')]);}})[_0x7a5f('0x11')](function(_0x39a6c3){logger[_0x7a5f('0x1f')]('['+[_0x306883[_0x7a5f('0xf')]()]+_0x7a5f('0x6d'),util[_0x7a5f('0x6e')](_0x39a6c3,{'showHidden':!![],'depth':null}));});};
git://repos.xcallymotion.com / motion2.git / blob