server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x0d95=['chatWaitingInteractions','faxWaitingInteractions','smsWaitingInteractions','whatsappWaitingInteractions','updateRealtime','prototype','getChannelStatus','CurrentCapacity','Capacity','idle','mail','chat','openchannel','fax','sms','whatsapp','length','Status','StatusTime','format','online','chatCurrentCapacity','mailStatusTime','whatsappStatusTime','whatsappCurrentCapacity','mailWaitingInteractions','stringify','emit','user:routing:update','omit','exports','md5','moment','ioredis','../../../config/environment','redis','defaults','localhost','name','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','chatStatus','unknown','chatCapacity','mailStatus','mailCapacity','mailCurrentCapacity','faxStatus','faxStatusTime','faxCapacity','faxCurrentCapacity','smsStatus','smsStatusTime','smsCapacity','smsCurrentCapacity','whatsappStatus','whatsappCapacity','openchannelStatus','openchannelStatusTime','openchannelCapacity','openchannelCurrentCapacity','busy','busyQueue'];(function(_0x589ac8,_0x10ac6e){var _0x1bb5dc=function(_0x7a6239){while(--_0x7a6239){_0x589ac8['push'](_0x589ac8['shift']());}};_0x1bb5dc(++_0x10ac6e);}(_0x0d95,0x16e));var _0x50d9=function(_0x300c0c,_0x205329){_0x300c0c=_0x300c0c-0x0;var _0x293af0=_0x0d95[_0x300c0c];return _0x293af0;};'use strict';var _=require('lodash');var md5=require(_0x50d9('0x0'));var moment=require(_0x50d9('0x1'));var Redis=require(_0x50d9('0x2'));var config=require(_0x50d9('0x3'));config[_0x50d9('0x4')]=_[_0x50d9('0x5')](config['redis'],{'host':_0x50d9('0x6'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x50d9('0x4')]));function Agent(_0x3d97ee){this['id']=_0x3d97ee['id']||0x0;this[_0x50d9('0x7')]=_0x3d97ee[_0x50d9('0x7')]||'';this[_0x50d9('0x8')]=_0x3d97ee[_0x50d9('0x8')]||![];this[_0x50d9('0x9')]=_0x3d97ee[_0x50d9('0x9')]||![];this[_0x50d9('0xa')]=_0x3d97ee[_0x50d9('0xa')]||![];this[_0x50d9('0xb')]=_0x3d97ee[_0x50d9('0xb')]||![];this[_0x50d9('0xc')]=_0x3d97ee['smsPause']||![];this[_0x50d9('0xd')]=_0x3d97ee[_0x50d9('0xd')]||![];this[_0x50d9('0xe')]=_0x50d9('0xf');this['chatStatusTime']=0x0;this['chatCapacity']=_0x3d97ee[_0x50d9('0x10')]||0x0;this['chatCurrentCapacity']=0x0;this[_0x50d9('0x11')]=_0x50d9('0xf');this['mailStatusTime']=0x0;this[_0x50d9('0x12')]=_0x3d97ee['mailCapacity']||0x0;this[_0x50d9('0x13')]=0x0;this[_0x50d9('0x14')]=_0x50d9('0xf');this[_0x50d9('0x15')]=0x0;this['faxCapacity']=_0x3d97ee[_0x50d9('0x16')]||0x0;this[_0x50d9('0x17')]=0x0;this[_0x50d9('0x18')]=_0x50d9('0xf');this[_0x50d9('0x19')]=0x0;this[_0x50d9('0x1a')]=_0x3d97ee[_0x50d9('0x1a')]||0x0;this[_0x50d9('0x1b')]=0x0;this[_0x50d9('0x1c')]='unknown';this['whatsappStatusTime']=0x0;this['whatsappCapacity']=_0x3d97ee[_0x50d9('0x1d')]||0x0;this['whatsappCurrentCapacity']=0x0;this[_0x50d9('0x1e')]='unknown';this[_0x50d9('0x1f')]=0x0;this[_0x50d9('0x20')]=_0x3d97ee[_0x50d9('0x20')]||0x0;this[_0x50d9('0x21')]=0x0;this[_0x50d9('0x22')]=![];this[_0x50d9('0x23')]=undefined;this[_0x50d9('0x0')]='';this[_0x50d9('0x24')]={};this[_0x50d9('0x25')]={};this['mailWaitingInteractions']={};this['openchannelWaitingInteractions']={};this[_0x50d9('0x26')]={};this[_0x50d9('0x27')]={};this[_0x50d9('0x28')]();}Agent[_0x50d9('0x29')][_0x50d9('0x2a')]=function(_0x49d766){if(this[_0x49d766+_0x50d9('0x2b')]>0x0){if(this[_0x49d766+_0x50d9('0x2c')]>0x0&&this[_0x49d766+_0x50d9('0x2b')]>=this[_0x49d766+_0x50d9('0x2c')]){return'maxcapacity';}else{return'working';}}else{return _0x50d9('0x2d');}};Agent[_0x50d9('0x29')][_0x50d9('0x28')]=function(){var _0x1d0362=[_0x50d9('0x2e'),_0x50d9('0x2f'),_0x50d9('0x30'),_0x50d9('0x31'),_0x50d9('0x32'),_0x50d9('0x33')];for(var _0x300a17=0x0;_0x300a17<_0x1d0362[_0x50d9('0x34')];_0x300a17+=0x1){var _0x14e9fe=this[_0x50d9('0x2a')](_0x1d0362[_0x300a17]);if(this[_0x1d0362[_0x300a17]+_0x50d9('0x35')]!==_0x14e9fe){this[_0x1d0362[_0x300a17]+_0x50d9('0x36')]=_['toNumber'](moment()[_0x50d9('0x37')]('x'));}this[_0x1d0362[_0x300a17]+_0x50d9('0x35')]=_0x14e9fe;}var _0x529a35={'id':this['id'],'name':this[_0x50d9('0x7')],'online':this[_0x50d9('0x38')],'voicePause':this[_0x50d9('0x8')],'chatPause':this[_0x50d9('0x9')],'mailPause':this[_0x50d9('0xa')],'smsPause':this[_0x50d9('0xc')],'faxPause':this[_0x50d9('0xb')],'openchannelPause':this['openchannelPause'],'chatStatus':this[_0x50d9('0xe')],'chatStatusTime':this['chatStatusTime'],'chatCapacity':this['chatCapacity'],'chatCurrentCapacity':this[_0x50d9('0x39')],'mailStatus':this[_0x50d9('0x11')],'mailStatusTime':this[_0x50d9('0x3a')],'mailCapacity':this[_0x50d9('0x12')],'mailCurrentCapacity':this[_0x50d9('0x13')],'faxStatus':this[_0x50d9('0x14')],'faxStatusTime':this[_0x50d9('0x15')],'faxCapacity':this[_0x50d9('0x16')],'faxCurrentCapacity':this[_0x50d9('0x17')],'smsStatus':this[_0x50d9('0x18')],'smsStatusTime':this['smsStatusTime'],'smsCapacity':this[_0x50d9('0x1a')],'smsCurrentCapacity':this['smsCurrentCapacity'],'whatsappStatus':this[_0x50d9('0x1c')],'whatsappStatusTime':this[_0x50d9('0x3b')],'whatsappCapacity':this[_0x50d9('0x1d')],'whatsappCurrentCapacity':this[_0x50d9('0x3c')],'openchannelStatus':this[_0x50d9('0x1e')],'openchannelStatusTime':this[_0x50d9('0x1f')],'openchannelCapacity':this[_0x50d9('0x20')],'openchannelCurrentCapacity':this[_0x50d9('0x21')],'busy':this[_0x50d9('0x22')],'busyQueue':this[_0x50d9('0x23')],'chatWaitingInteractions':this[_0x50d9('0x24')],'faxWaitingInteractions':this[_0x50d9('0x25')],'mailWaitingInteractions':this[_0x50d9('0x3d')],'openchannelWaitingInteractions':this['openchannelWaitingInteractions'],'smsWaitingInteractions':this[_0x50d9('0x26')],'whatsappWaitingInteractions':this['whatsappWaitingInteractions']};var _0x18cdd9=md5(JSON[_0x50d9('0x3e')](_0x529a35));if(this['md5']!==_0x18cdd9){this['md5']=_0x18cdd9;io[_0x50d9('0x3f')](_0x50d9('0x40'),_[_0x50d9('0x41')](_0x529a35,[_0x50d9('0x38')]));}};module[_0x50d9('0x42')]=Agent;