server/services/routing/server/applications/agent.js

   1 // *************************************************************************
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   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x84de=['START:%s','rules','end','complete','[%s][AGENT]\x20ROUTING\x20END','close','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','[%s][QUEUE]\x20%s','stack','validate','util','../../../../config/logger','routing','./strategy','string','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','timeout\x20is\x20a\x20number','info','format','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase','consequence','length','error','[%s][AGENT]\x20%s','message','join','stop','find','agents','createQueue','atimeout','channel'];(function(_0x286d6f,_0x592d8e){var _0x2c51e9=function(_0x2ade87){while(--_0x2ade87){_0x286d6f['push'](_0x286d6f['shift']());}};_0x2c51e9(++_0x592d8e);}(_0x84de,0x1de));var _0xe84d=function(_0x32fc14,_0x20cd7b){_0x32fc14=_0x32fc14-0x0;var _0x434767=_0x84de[_0x32fc14];return _0x434767;};'use strict';var schema=require(_0xe84d('0x0'));var _=require('lodash');var util=require(_0xe84d('0x1'));var seqqueue=require('seq-queue');var logger=require(_0xe84d('0x2'))(_0xe84d('0x3'));var strategy=require(_0xe84d('0x4'));var queue=schema({'name':{'type':_0xe84d('0x5'),'required':!![],'message':_0xe84d('0x6')},'timeout':{'type':_0xe84d('0x7'),'message':_0xe84d('0x8')}});function writeLog(_0xcbb382,_0x18e00c,_0x4a2553){return logger[_0xe84d('0x9')](util[_0xe84d('0xa')](_0xe84d('0xb'),_0xcbb382,_0x18e00c['name'],_0x4a2553));}function handleFindAgent(_0x24c1a8){return function(_0x339b78){return _0x339b78[_0xe84d('0xc')][_0xe84d('0xd')]()===_0x24c1a8['toLowerCase']();};}exports[_0xe84d('0xe')]=function(_0xf818c6,_0x50e3cc,_0x1c5d26,_0x5f10b1){return function(_0x4e3d99){try{var _0x1eb55f={'name':_0x50e3cc[0x0],'timeout':_0x50e3cc[0x1]};var _0x273645=queue[_0xe84d('0x0')](_0x1eb55f,{'typecast':!![]});if(_0x273645[_0xe84d('0xf')]){logger[_0xe84d('0x10')](_0xe84d('0x11'),_0xf818c6,_['map'](_0x273645,_0xe84d('0x12'))[_0xe84d('0x13')](',\x20'));_0x4e3d99[_0xe84d('0x14')]();}else{var _0x1e7af0=_[_0xe84d('0x15')](_0x1c5d26[_0xe84d('0x16')],handleFindAgent(_0x1eb55f[_0xe84d('0xc')]));if(_0x1e7af0){var _0x13c3df=(_0x1eb55f['timeout']||0xa)*0x3e8;var _0x277ae9,_0xdc9fb4;var _0x485ed1=seqqueue[_0xe84d('0x17')](_0x13c3df);_0x485ed1['id']=_0xf818c6;_0x485ed1[_0xe84d('0x18')]=_0x13c3df;_0x485ed1[_0xe84d('0x19')]=_0x5f10b1[_0xe84d('0x19')];writeLog(_0xf818c6,_0x1e7af0,util[_0xe84d('0xa')](_0xe84d('0x1a'),_0x13c3df));_0x1c5d26[_0xe84d('0x1b')][_0xf818c6]['on'](_0xe84d('0x1c'),function(){logger[_0xe84d('0x9')]('[%s][AGENT]\x20ROUTING\x20STOPPED',_0xf818c6);clearTimeout(_0xdc9fb4);_0xdc9fb4=undefined;_0x485ed1['close']();if(_0x1c5d26['rules'][_0xf818c6]){delete _0x1c5d26[_0xe84d('0x1b')][_0xf818c6];}_0x4e3d99['stop']();});_0x1c5d26[_0xe84d('0x1b')][_0xf818c6]['on'](_0xe84d('0x1d'),function(){if(_0x1c5d26[_0xe84d('0x1b')][_0xf818c6]){delete _0x1c5d26[_0xe84d('0x1b')][_0xf818c6];}});_0xdc9fb4=setTimeout(function(){logger[_0xe84d('0x9')](_0xe84d('0x1e'),_0xf818c6);clearTimeout(_0xdc9fb4);_0x485ed1[_0xe84d('0x1f')]();_0x4e3d99['next']();},_0x13c3df);strategy[_0xe84d('0x20')](_0x485ed1,_0x1e7af0,_0x1c5d26,_0x5f10b1);}else{logger[_0xe84d('0x10')](_0xe84d('0x21'),_0xf818c6,_0x1eb55f[_0xe84d('0xc')]);_0x4e3d99['stop']();}}}catch(_0x8aaf7a){console['log'](_0x8aaf7a);logger[_0xe84d('0x10')](_0xe84d('0x22'),_0xf818c6,_0x8aaf7a[_0xe84d('0x23')]);_0x4e3d99[_0xe84d('0x14')]();}};};