server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xf712=['account','upperFirst','InteractionId','isEmpty','body','Message','create','catch','error','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','LexRuntime','$LATEST','message','toString','amazonlex','providerName','then','dialogState','Failed','lodash','moment','aws-sdk','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','UserId','info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','out','channel','whatsapp'];(function(_0x32bf8d,_0x2bf390){var _0x3c3d89=function(_0x3bca25){while(--_0x3bca25){_0x32bf8d['push'](_0x32bf8d['shift']());}};_0x3c3d89(++_0x2bf390);}(_0xf712,0x12a));var _0x2f71=function(_0x4f39e3,_0x422a56){_0x4f39e3=_0x4f39e3-0x0;var _0x4a2e9d=_0xf712[_0x4f39e3];return _0x4a2e9d;};'use strict';var _=require(_0x2f71('0x0'));var moment=require(_0x2f71('0x1'));var AWS=require(_0x2f71('0x2'));var utils=require(_0x2f71('0x3'));var logger=require(_0x2f71('0x4'))(_0x2f71('0x5'));var rpc={'chatMessage':require(_0x2f71('0x6')),'openchannelMessage':require(_0x2f71('0x7')),'mailMessage':require(_0x2f71('0x8')),'smsMessage':require(_0x2f71('0x9')),'faxMessage':require(_0x2f71('0xa')),'whatsappMessage':require(_0x2f71('0xb'))};exports[_0x2f71('0xc')]=function(_0x4cd9cf,_0x198b8d){return function(_0x3f8ec6){try{if(!_[_0x2f71('0xd')](this[_0x2f71('0xe')][_0x2f71('0xf')])){logger[_0x2f71('0x10')](_0x2f71('0x11'),_0x4cd9cf,_0x2f71('0x12'));return _0x3f8ec6[_0x2f71('0x13')]();}var _0x15e0bf={'ContactId':this[_0x2f71('0x14')]['id'],'sentAt':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x2f71('0x15')};if(this['channel']==='sms'||this[_0x2f71('0x16')]===_0x2f71('0x17')){_0x15e0bf['phone']=this[_0x2f71('0xe')]['phone'];}var _0x54ae53=this['channel'];if(_0x54ae53==='chat'){_0x15e0bf['ChatWebsiteId']=this[_0x2f71('0x18')]['id'];}else{_0x15e0bf[_[_0x2f71('0x19')](_0x54ae53)+'AccountId']=this[_0x2f71('0x18')]['id'];}_0x15e0bf[_['upperFirst'](_0x54ae53)+_0x2f71('0x1a')]=this[_0x2f71('0xe')]['id'];if(this[_0x2f71('0xe')]['created']){var _0x286ea7=_0x198b8d[0x4];if(!_[_0x2f71('0x1b')](_0x286ea7)){_0x15e0bf[_0x2f71('0x1c')]=utils['getMustacheRender'](_0x286ea7,this);return rpc[_0x54ae53+_0x2f71('0x1d')][_0x2f71('0x1e')](_0x15e0bf)['then'](function(_0x4c5660){logger[_0x2f71('0x10')]('[%s][AMAZONLEX]\x20%s',_0x4cd9cf,_0x15e0bf[_0x2f71('0x1c')]);})[_0x2f71('0x1f')](function(_0x2943d9){logger[_0x2f71('0x20')]('[%s][AMAZONLEX]\x20%s',_0x4cd9cf,JSON[_0x2f71('0x21')](_0x2943d9));})[_0x2f71('0x22')](function(){logger[_0x2f71('0x10')](_0x2f71('0x23'),_0x4cd9cf);_0x3f8ec6[_0x2f71('0x24')]();});}else{logger[_0x2f71('0x10')]('[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x4cd9cf);_0x3f8ec6[_0x2f71('0x24')]();}}else{var _0x32b0ed=this;var _0x4107d6=new AWS[(_0x2f71('0x25'))]({'accessKeyId':_0x198b8d[0x0],'secretAccessKey':_0x198b8d[0x1],'region':_0x198b8d[0x2]});var _0xa91db9={'botAlias':_0x2f71('0x26'),'botName':_0x198b8d[0x3],'inputText':this[_0x2f71('0x27')]['body'],'userId':this['channel']+':'+this[_0x2f71('0xe')]['id'][_0x2f71('0x28')]()};_0x4107d6['postText'](_0xa91db9,function(_0x5446b3,_0x466e5f){if(_0x5446b3){logger[_0x2f71('0x20')](_0x2f71('0x11'),_0x4cd9cf,_0x5446b3['message']);_0x3f8ec6[_0x2f71('0x13')]();}else if(_0x466e5f&&_0x466e5f[_0x2f71('0x27')]){_0x32b0ed[_0x2f71('0x1c')][_0x2f71('0x29')]=_0x466e5f;_0x15e0bf[_0x2f71('0x1c')]=_0x466e5f[_0x2f71('0x27')];_0x15e0bf[_0x2f71('0x2a')]=_0x2f71('0x29');_0x15e0bf['providerResponse']=JSON[_0x2f71('0x21')](_0x466e5f);return rpc[_0x54ae53+_0x2f71('0x1d')][_0x2f71('0x1e')](_0x15e0bf)[_0x2f71('0x2b')](function(_0x2e2902){logger['info']('[%s][AMAZONLEX]\x20%s',_0x4cd9cf,_0x15e0bf['body']);if(_0x466e5f[_0x2f71('0x2c')]==_0x2f71('0x2d')){_0x3f8ec6[_0x2f71('0x13')]();}else{_0x3f8ec6[_0x2f71('0x24')]();}})['catch'](function(_0x3ecadb){logger['error']('[%s][AMAZONLEX]\x20%s',_0x4cd9cf,JSON[_0x2f71('0x21')](_0x3ecadb));_0x3f8ec6[_0x2f71('0x13')]();});}else{_0x3f8ec6['next']();}});}}catch(_0x268fc4){logger['error'](_0x2f71('0x11'),_0x4cd9cf,JSON['stringify'](_0x268fc4));_0x3f8ec6[_0x2f71('0x24')]();}};};