server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x6ff0=['then','catch','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','$LATEST','message','postText','error','next','providerName','amazonlex','providerResponse','Failed','lodash','moment','aws-sdk','./utils','../../../../config/logger','routing','../../rpc/openchannelMessage','../../rpc/smsMessage','../../rpc/whatsappMessage','isNil','interaction','info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','contact','YYYY-MM-DD\x20HH:mm:ss','channel','sms','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','isEmpty','body','Message','create'];(function(_0x25c03e,_0xc6224d){var _0x1b121b=function(_0x5061c4){while(--_0x5061c4){_0x25c03e['push'](_0x25c03e['shift']());}};_0x1b121b(++_0xc6224d);}(_0x6ff0,0x9a));var _0x06ff=function(_0x3d7fb5,_0x16eb5c){_0x3d7fb5=_0x3d7fb5-0x0;var _0x3a9642=_0x6ff0[_0x3d7fb5];return _0x3a9642;};'use strict';var _=require(_0x06ff('0x0'));var moment=require(_0x06ff('0x1'));var AWS=require(_0x06ff('0x2'));var utils=require(_0x06ff('0x3'));var logger=require(_0x06ff('0x4'))(_0x06ff('0x5'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0x06ff('0x6')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0x06ff('0x7')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require(_0x06ff('0x8'))};exports['consequence']=function(_0x22fd3,_0x58fa7f){return function(_0x4ad272){try{if(!_[_0x06ff('0x9')](this[_0x06ff('0xa')]['UserId'])){logger[_0x06ff('0xb')](_0x06ff('0xc'),_0x22fd3,_0x06ff('0xd'));return _0x4ad272['next']();}var _0x1f3a82={'ContactId':this[_0x06ff('0xe')]['id'],'sentAt':moment()['format'](_0x06ff('0xf')),'direction':'out'};if(this[_0x06ff('0x10')]===_0x06ff('0x11')||this['channel']==='whatsapp'){_0x1f3a82[_0x06ff('0x12')]=this[_0x06ff('0xa')][_0x06ff('0x12')];}var _0x503536=this[_0x06ff('0x10')];if(_0x503536===_0x06ff('0x13')){_0x1f3a82[_0x06ff('0x14')]=this[_0x06ff('0x15')]['id'];}else{_0x1f3a82[_[_0x06ff('0x16')](_0x503536)+_0x06ff('0x17')]=this['account']['id'];}_0x1f3a82[_[_0x06ff('0x16')](_0x503536)+_0x06ff('0x18')]=this[_0x06ff('0xa')]['id'];if(this[_0x06ff('0xa')][_0x06ff('0x19')]){var _0x639b61=_0x58fa7f[0x4];if(!_[_0x06ff('0x1a')](_0x639b61)){_0x1f3a82[_0x06ff('0x1b')]=utils['getMustacheRender'](_0x639b61,this);return rpc[_0x503536+_0x06ff('0x1c')][_0x06ff('0x1d')](_0x1f3a82)[_0x06ff('0x1e')](function(_0x30a570){logger[_0x06ff('0xb')]('[%s][AMAZONLEX]\x20%s',_0x22fd3,_0x1f3a82[_0x06ff('0x1b')]);})[_0x06ff('0x1f')](function(_0x3becd7){logger['error']('[%s][AMAZONLEX]\x20%s',_0x22fd3,JSON[_0x06ff('0x20')](_0x3becd7));})[_0x06ff('0x21')](function(){logger[_0x06ff('0xb')](_0x06ff('0x22'),_0x22fd3);_0x4ad272[_0x06ff('0x23')]();});}else{logger[_0x06ff('0xb')](_0x06ff('0x24'),_0x22fd3);_0x4ad272[_0x06ff('0x23')]();}}else{var _0x25e784=this;var _0x37802b=new AWS['LexRuntime']({'accessKeyId':_0x58fa7f[0x0],'secretAccessKey':_0x58fa7f[0x1],'region':_0x58fa7f[0x2]});var _0x259f80={'botAlias':_0x06ff('0x25'),'botName':_0x58fa7f[0x3],'inputText':this[_0x06ff('0x26')][_0x06ff('0x1b')],'userId':this[_0x06ff('0x10')]+':'+this[_0x06ff('0xa')]['id']['toString']()};_0x37802b[_0x06ff('0x27')](_0x259f80,function(_0x3b3109,_0x4d4552){if(_0x3b3109){logger[_0x06ff('0x28')]('[%s][AMAZONLEX]\x20%s',_0x22fd3,_0x3b3109[_0x06ff('0x26')]);_0x4ad272[_0x06ff('0x29')]();}else if(_0x4d4552&&_0x4d4552[_0x06ff('0x26')]){_0x25e784[_0x06ff('0x1b')]['amazonlex']=_0x4d4552;_0x1f3a82['body']=_0x4d4552[_0x06ff('0x26')];_0x1f3a82[_0x06ff('0x2a')]=_0x06ff('0x2b');_0x1f3a82[_0x06ff('0x2c')]=JSON['stringify'](_0x4d4552);return rpc[_0x503536+'Message'][_0x06ff('0x1d')](_0x1f3a82)[_0x06ff('0x1e')](function(_0x5d20fe){logger[_0x06ff('0xb')](_0x06ff('0xc'),_0x22fd3,_0x1f3a82[_0x06ff('0x1b')]);if(_0x4d4552['dialogState']==_0x06ff('0x2d')){_0x4ad272['next']();}else{_0x4ad272['stop']();}})[_0x06ff('0x1f')](function(_0x512eb3){logger[_0x06ff('0x28')](_0x06ff('0xc'),_0x22fd3,JSON['stringify'](_0x512eb3));_0x4ad272[_0x06ff('0x29')]();});}else{_0x4ad272[_0x06ff('0x29')]();}});}}catch(_0x5e0a07){logger[_0x06ff('0x28')](_0x06ff('0xc'),_0x22fd3,JSON['stringify'](_0x5e0a07));_0x4ad272[_0x06ff('0x23')]();}};};