server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x8fea=['contact','format','YYYY-MM-DD\x20HH:mm:ss','out','sms','channel','whatsapp','phone','ChatWebsiteId','account','upperFirst','InteractionId','created','Message','then','[%s][AMAZONLEX]\x20%s','body','error','finally','stop','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','LexRuntime','message','toString','postText','amazonlex','providerName','providerResponse','dialogState','Failed','catch','stringify','lodash','moment','aws-sdk','./utils','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','info','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next'];(function(_0x5c732c,_0x1cab02){var _0x378808=function(_0x50bfdf){while(--_0x50bfdf){_0x5c732c['push'](_0x5c732c['shift']());}};_0x378808(++_0x1cab02);}(_0x8fea,0x146));var _0xa8fe=function(_0x2b9e8a,_0x7b21d4){_0x2b9e8a=_0x2b9e8a-0x0;var _0x520e67=_0x8fea[_0x2b9e8a];return _0x520e67;};'use strict';var _=require(_0xa8fe('0x0'));var moment=require(_0xa8fe('0x1'));var AWS=require(_0xa8fe('0x2'));var utils=require(_0xa8fe('0x3'));var logger=require('../../../../config/logger')(_0xa8fe('0x4'));var rpc={'chatMessage':require(_0xa8fe('0x5')),'openchannelMessage':require(_0xa8fe('0x6')),'mailMessage':require(_0xa8fe('0x7')),'smsMessage':require(_0xa8fe('0x8')),'faxMessage':require(_0xa8fe('0x9')),'whatsappMessage':require(_0xa8fe('0xa'))};exports[_0xa8fe('0xb')]=function(_0x1a79ba,_0x5114c9){return function(_0x42e8fc){try{if(!_[_0xa8fe('0xc')](this[_0xa8fe('0xd')]['UserId'])){logger[_0xa8fe('0xe')]('[%s][AMAZONLEX]\x20%s',_0x1a79ba,_0xa8fe('0xf'));return _0x42e8fc[_0xa8fe('0x10')]();}var _0x17cdd3={'ContactId':this[_0xa8fe('0x11')]['id'],'sentAt':moment()[_0xa8fe('0x12')](_0xa8fe('0x13')),'direction':_0xa8fe('0x14')};if(this['channel']===_0xa8fe('0x15')||this[_0xa8fe('0x16')]===_0xa8fe('0x17')){_0x17cdd3[_0xa8fe('0x18')]=this[_0xa8fe('0xd')][_0xa8fe('0x18')];}var _0xae74db=this[_0xa8fe('0x16')];if(_0xae74db==='chat'){_0x17cdd3[_0xa8fe('0x19')]=this[_0xa8fe('0x1a')]['id'];}else{_0x17cdd3[_[_0xa8fe('0x1b')](_0xae74db)+'AccountId']=this[_0xa8fe('0x1a')]['id'];}_0x17cdd3[_[_0xa8fe('0x1b')](_0xae74db)+_0xa8fe('0x1c')]=this[_0xa8fe('0xd')]['id'];if(this[_0xa8fe('0xd')][_0xa8fe('0x1d')]){var _0x29c26f=_0x5114c9[0x4];if(!_['isEmpty'](_0x29c26f)){_0x17cdd3['body']=utils['getMustacheRender'](_0x29c26f,this);return rpc[_0xae74db+_0xa8fe('0x1e')]['create'](_0x17cdd3)[_0xa8fe('0x1f')](function(_0x518651){logger['info'](_0xa8fe('0x20'),_0x1a79ba,_0x17cdd3[_0xa8fe('0x21')]);})['catch'](function(_0x5e1b9f){logger[_0xa8fe('0x22')]('[%s][AMAZONLEX]\x20%s',_0x1a79ba,JSON['stringify'](_0x5e1b9f));})[_0xa8fe('0x23')](function(){logger[_0xa8fe('0xe')]('[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x1a79ba);_0x42e8fc[_0xa8fe('0x24')]();});}else{logger[_0xa8fe('0xe')](_0xa8fe('0x25'),_0x1a79ba);_0x42e8fc['stop']();}}else{var _0x5214f9=this;var _0x4540b4=new AWS[(_0xa8fe('0x26'))]({'accessKeyId':_0x5114c9[0x0],'secretAccessKey':_0x5114c9[0x1],'region':_0x5114c9[0x2]});var _0x19fa5b={'botAlias':'$LATEST','botName':_0x5114c9[0x3],'inputText':this[_0xa8fe('0x27')][_0xa8fe('0x21')],'userId':this[_0xa8fe('0x16')]+':'+this['interaction']['id'][_0xa8fe('0x28')]()};_0x4540b4[_0xa8fe('0x29')](_0x19fa5b,function(_0x90666d,_0x2ea870){if(_0x90666d){logger[_0xa8fe('0x22')](_0xa8fe('0x20'),_0x1a79ba,_0x90666d['message']);_0x42e8fc[_0xa8fe('0x10')]();}else if(_0x2ea870&&_0x2ea870['message']){_0x5214f9['body'][_0xa8fe('0x2a')]=_0x2ea870;_0x17cdd3[_0xa8fe('0x21')]=_0x2ea870[_0xa8fe('0x27')];_0x17cdd3[_0xa8fe('0x2b')]=_0xa8fe('0x2a');_0x17cdd3[_0xa8fe('0x2c')]=JSON['stringify'](_0x2ea870);return rpc[_0xae74db+'Message']['create'](_0x17cdd3)[_0xa8fe('0x1f')](function(_0x2ef560){logger[_0xa8fe('0xe')](_0xa8fe('0x20'),_0x1a79ba,_0x17cdd3[_0xa8fe('0x21')]);if(_0x2ea870[_0xa8fe('0x2d')]==_0xa8fe('0x2e')){_0x42e8fc[_0xa8fe('0x10')]();}else{_0x42e8fc[_0xa8fe('0x24')]();}})[_0xa8fe('0x2f')](function(_0x464f9a){logger[_0xa8fe('0x22')](_0xa8fe('0x20'),_0x1a79ba,JSON[_0xa8fe('0x30')](_0x464f9a));_0x42e8fc[_0xa8fe('0x10')]();});}else{_0x42e8fc[_0xa8fe('0x10')]();}});}}catch(_0xecdbf0){logger[_0xa8fe('0x22')](_0xa8fe('0x20'),_0x1a79ba,JSON[_0xa8fe('0x30')](_0xecdbf0));_0x42e8fc[_0xa8fe('0x24')]();}};};