server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x527c=['../../rpc/chatMessage','../../rpc/smsMessage','consequence','UserId','info','next','format','YYYY-MM-DD\x20HH:mm:ss','sms','whatsapp','interaction','phone','channel','chat','ChatWebsiteId','account','AccountId','upperFirst','InteractionId','created','isEmpty','body','Message','then','error','[%s][AMAZONLEX]\x20%s','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','$LATEST','message','toString','postText','amazonlex','providerResponse','create','dialogState','Failed','moment','aws-sdk','./utils','../../../../config/logger','routing'];(function(_0x24439e,_0x2448fc){var _0x4bbde=function(_0x28524f){while(--_0x28524f){_0x24439e['push'](_0x24439e['shift']());}};_0x4bbde(++_0x2448fc);}(_0x527c,0x1bd));var _0xc527=function(_0x109dbd,_0x290d2b){_0x109dbd=_0x109dbd-0x0;var _0x395644=_0x527c[_0x109dbd];return _0x395644;};'use strict';var _=require('lodash');var moment=require(_0xc527('0x0'));var AWS=require(_0xc527('0x1'));var utils=require(_0xc527('0x2'));var logger=require(_0xc527('0x3'))(_0xc527('0x4'));var rpc={'chatMessage':require(_0xc527('0x5')),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0xc527('0x6')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0xc527('0x7')]=function(_0x21038f,_0x282973){return function(_0x218621){try{if(!_['isNil'](this['interaction'][_0xc527('0x8')])){logger[_0xc527('0x9')]('[%s][AMAZONLEX]\x20%s',_0x21038f,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x218621[_0xc527('0xa')]();}var _0x63df49={'ContactId':this['contact']['id'],'sentAt':moment()[_0xc527('0xb')](_0xc527('0xc')),'direction':'out'};if(this['channel']===_0xc527('0xd')||this['channel']===_0xc527('0xe')){_0x63df49['phone']=this[_0xc527('0xf')][_0xc527('0x10')];}var _0x3004f6=this[_0xc527('0x11')];if(_0x3004f6===_0xc527('0x12')){_0x63df49[_0xc527('0x13')]=this[_0xc527('0x14')]['id'];}else{_0x63df49[_['upperFirst'](_0x3004f6)+_0xc527('0x15')]=this[_0xc527('0x14')]['id'];}_0x63df49[_[_0xc527('0x16')](_0x3004f6)+_0xc527('0x17')]=this['interaction']['id'];if(this['interaction'][_0xc527('0x18')]){var _0x3dd9c3=_0x282973[0x4];if(!_[_0xc527('0x19')](_0x3dd9c3)){_0x63df49[_0xc527('0x1a')]=utils['getMustacheRender'](_0x3dd9c3,this);return rpc[_0x3004f6+_0xc527('0x1b')]['create'](_0x63df49)[_0xc527('0x1c')](function(_0x5287a1){logger[_0xc527('0x9')]('[%s][AMAZONLEX]\x20%s',_0x21038f,_0x63df49[_0xc527('0x1a')]);})['catch'](function(_0x545268){logger[_0xc527('0x1d')](_0xc527('0x1e'),_0x21038f,JSON[_0xc527('0x1f')](_0x545268));})[_0xc527('0x20')](function(){logger[_0xc527('0x9')](_0xc527('0x21'),_0x21038f);_0x218621[_0xc527('0x22')]();});}else{logger[_0xc527('0x9')](_0xc527('0x23'),_0x21038f);_0x218621[_0xc527('0x22')]();}}else{var _0x15dbe8=this;var _0xdff4ae=new AWS['LexRuntime']({'accessKeyId':_0x282973[0x0],'secretAccessKey':_0x282973[0x1],'region':_0x282973[0x2]});var _0x3a6c1f={'botAlias':_0xc527('0x24'),'botName':_0x282973[0x3],'inputText':this[_0xc527('0x25')][_0xc527('0x1a')],'userId':this[_0xc527('0x11')]+':'+this[_0xc527('0xf')]['id'][_0xc527('0x26')]()};_0xdff4ae[_0xc527('0x27')](_0x3a6c1f,function(_0x304fd3,_0x314362){if(_0x304fd3){logger[_0xc527('0x1d')](_0xc527('0x1e'),_0x21038f,_0x304fd3[_0xc527('0x25')]);_0x218621['next']();}else if(_0x314362&&_0x314362[_0xc527('0x25')]){_0x15dbe8[_0xc527('0x1a')]['amazonlex']=_0x314362;_0x63df49[_0xc527('0x1a')]=_0x314362[_0xc527('0x25')];_0x63df49['providerName']=_0xc527('0x28');_0x63df49[_0xc527('0x29')]=JSON[_0xc527('0x1f')](_0x314362);return rpc[_0x3004f6+_0xc527('0x1b')][_0xc527('0x2a')](_0x63df49)[_0xc527('0x1c')](function(_0x57f05c){logger[_0xc527('0x9')](_0xc527('0x1e'),_0x21038f,_0x63df49[_0xc527('0x1a')]);if(_0x314362[_0xc527('0x2b')]==_0xc527('0x2c')){_0x218621[_0xc527('0xa')]();}else{_0x218621[_0xc527('0x22')]();}})['catch'](function(_0x20e66c){logger[_0xc527('0x1d')](_0xc527('0x1e'),_0x21038f,JSON[_0xc527('0x1f')](_0x20e66c));_0x218621[_0xc527('0xa')]();});}else{_0x218621['next']();}});}}catch(_0x5d01fa){logger['error']('[%s][AMAZONLEX]\x20%s',_0x21038f,JSON[_0xc527('0x1f')](_0x5d01fa));_0x218621[_0xc527('0x22')]();}};};