1 // *************************************************************************
3 // * xCALLY Motion - The Omnichannel Contact Center *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved *
6 // *************************************************************************
8 // * Email: info@xcally.com *
9 // * Website: https://www.xcally.com *
11 // *************************************************************************
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
17 // *************************************************************************
18 var _0xbb8e=['update','interaction','then','[%s][CLOSE]\x20interaction\x20%s\x20has\x20been\x20closed!','catch','error','[%s][CLOSE]\x20%s','stringify','stop','moment','../../../../config/logger','../../rpc/chatInteraction','../../rpc/smsInteraction','../../rpc/faxInteraction','../../rpc/whatsappInteraction','consequence','info','format','YYYY-MM-DD\x20HH:mm:ss','system','channel','Interaction'];(function(_0x16887b,_0x558856){var _0x38a2ad=function(_0xa13e65){while(--_0xa13e65){_0x16887b['push'](_0x16887b['shift']());}};_0x38a2ad(++_0x558856);}(_0xbb8e,0x195));var _0xebb8=function(_0x4b0f97,_0x4d51b4){_0x4b0f97=_0x4b0f97-0x0;var _0x3e453d=_0xbb8e[_0x4b0f97];return _0x3e453d;};'use strict';var moment=require(_0xebb8('0x0'));var logger=require(_0xebb8('0x1'))('routing');var rpc={'chatInteraction':require(_0xebb8('0x2')),'openchannelInteraction':require('../../rpc/openchannelInteraction'),'smsInteraction':require(_0xebb8('0x3')),'mailInteraction':require('../../rpc/mailInteraction'),'faxInteraction':require(_0xebb8('0x4')),'whatsappInteraction':require(_0xebb8('0x5'))};exports[_0xebb8('0x6')]=function(_0x35c9f6,_0x16f257,_0x431eb5,_0x3c9e68){return function(_0x4ffb9c){try{logger[_0xebb8('0x7')]('[%s][CLOSE]\x20reason\x20%s',_0x35c9f6,_0x16f257[0x0]);var _0x173818={'closed':0x1,'closedAt':moment()[_0xebb8('0x8')](_0xebb8('0x9')),'closeReason':_0xebb8('0xa'),'disposition':_0x16f257[0x0]};if(rpc[_0x3c9e68[_0xebb8('0xb')]+_0xebb8('0xc')]){rpc[_0x3c9e68[_0xebb8('0xb')]+_0xebb8('0xc')][_0xebb8('0xd')](_0x3c9e68[_0xebb8('0xe')]['id'],_0x173818)[_0xebb8('0xf')](function(_0x4faafb){logger['info'](_0xebb8('0x10'),_0x35c9f6,_0x3c9e68[_0xebb8('0xe')]['id']);})[_0xebb8('0x11')](function(_0x4e2dd6){logger[_0xebb8('0x12')](_0xebb8('0x13'),_0x35c9f6,JSON[_0xebb8('0x14')](_0x4e2dd6));})['finally'](function(){_0x4ffb9c['stop']();});}}catch(_0x4f828f){logger[_0xebb8('0x12')](_0xebb8('0x13'),_0x35c9f6,JSON[_0xebb8('0x14')](_0x4f828f));_0x4ffb9c[_0xebb8('0x15')]();}};};