server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x39e6=['catch','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','message','dialogflow','result','fulfillment','speech','providerResponse','metadata','stop','error','lodash','apiai-promise','../../../../config/logger','routing','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','UserId','info','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','out','channel','sms','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','body','getMustacheRender','Message','create','then'];(function(_0x5cab72,_0xd40b03){var _0x119721=function(_0x5e437a){while(--_0x5e437a){_0x5cab72['push'](_0x5cab72['shift']());}};_0x119721(++_0xd40b03);}(_0x39e6,0x9e));var _0x639e=function(_0x35ca51,_0xfa4b9){_0x35ca51=_0x35ca51-0x0;var _0x22fa14=_0x39e6[_0x35ca51];return _0x22fa14;};'use strict';var _=require(_0x639e('0x0'));var moment=require('moment');var apiai=require(_0x639e('0x1'));var md5=require('md5');var utils=require('./utils');var logger=require(_0x639e('0x2'))(_0x639e('0x3'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0x639e('0x4')),'mailMessage':require(_0x639e('0x5')),'smsMessage':require(_0x639e('0x6')),'faxMessage':require(_0x639e('0x7')),'whatsappMessage':require(_0x639e('0x8'))};exports[_0x639e('0x9')]=function(_0x3812c0,_0x21db36){return function(_0x36b11f){try{if(!_[_0x639e('0xa')](this[_0x639e('0xb')][_0x639e('0xc')])){logger[_0x639e('0xd')](_0x639e('0xe'),_0x3812c0,_0x639e('0xf'));return _0x36b11f[_0x639e('0x10')]();}var _0x46cfb6={'ContactId':this[_0x639e('0x11')]['id'],'sentAt':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x639e('0x12')};if(this[_0x639e('0x13')]===_0x639e('0x14')||this[_0x639e('0x13')]===_0x639e('0x15')){_0x46cfb6[_0x639e('0x16')]=this[_0x639e('0xb')]['phone'];}var _0x56d9bb=this[_0x639e('0x13')];if(_0x56d9bb===_0x639e('0x17')){_0x46cfb6[_0x639e('0x18')]=this[_0x639e('0x19')]['id'];}else{_0x46cfb6[_[_0x639e('0x1a')](_0x56d9bb)+_0x639e('0x1b')]=this['account']['id'];}_0x46cfb6[_[_0x639e('0x1a')](_0x56d9bb)+_0x639e('0x1c')]=this[_0x639e('0xb')]['id'];if(this[_0x639e('0xb')]['created']){var _0x6dd912=_0x21db36[0x2];if(!_['isEmpty'](_0x6dd912)){_0x46cfb6[_0x639e('0x1d')]=utils[_0x639e('0x1e')](_0x6dd912,this);return rpc[_0x56d9bb+_0x639e('0x1f')][_0x639e('0x20')](_0x46cfb6)[_0x639e('0x21')](function(_0x1c023e){logger['info'](_0x639e('0xe'),_0x3812c0,_0x46cfb6[_0x639e('0x1d')]);})[_0x639e('0x22')](function(_0x1da55e){logger['error'](_0x639e('0xe'),_0x3812c0,JSON[_0x639e('0x23')](_0x1da55e));})[_0x639e('0x24')](function(){logger[_0x639e('0xd')](_0x639e('0x25'),_0x3812c0);_0x36b11f['stop']();});}else{logger[_0x639e('0xd')](_0x639e('0x26'),_0x3812c0);_0x36b11f['stop']();}}else{var _0x25ead8=this;var _0x48dce7=apiai(_0x21db36[0x0],{'language':_0x21db36[0x1]||'en'});return _0x48dce7['textRequest'](this[_0x639e('0x27')][_0x639e('0x1d')],{'sessionId':md5(this[_0x639e('0xb')]['id'])})[_0x639e('0x21')](function(_0x211fcb){_0x25ead8['body'][_0x639e('0x28')]=_0x211fcb;_0x46cfb6[_0x639e('0x1d')]=_0x211fcb[_0x639e('0x29')][_0x639e('0x2a')][_0x639e('0x2b')];_0x46cfb6['providerName']=_0x639e('0x28');_0x46cfb6[_0x639e('0x2c')]=JSON[_0x639e('0x23')](_0x211fcb);return rpc[_0x56d9bb+_0x639e('0x1f')]['create'](_0x46cfb6)[_0x639e('0x21')](function(_0x282d87){logger[_0x639e('0xd')]('[%s][DIALOGFLOW]\x20%s',_0x3812c0,_0x46cfb6[_0x639e('0x1d')]);if(_0x211fcb['result'][_0x639e('0x2d')]['endConversation']){_0x36b11f['next']();}else{_0x36b11f[_0x639e('0x2e')]();}})[_0x639e('0x22')](function(_0x3f7b0f){logger[_0x639e('0x2f')](_0x639e('0xe'),_0x3812c0,JSON[_0x639e('0x23')](_0x3f7b0f));_0x36b11f['next']();});})[_0x639e('0x22')](function(_0x2bfb5e){logger['error']('[%s][DIALOGFLOW]\x20%s',_0x3812c0,_0x2bfb5e[_0x639e('0x27')]);_0x36b11f[_0x639e('0x10')]();});}}catch(_0x3b47e7){logger['error'](_0x639e('0xe'),_0x3812c0,JSON['stringify'](_0x3b47e7));_0x36b11f[_0x639e('0x2e')]();}};};