server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xe944=['InteractionId','interaction','created','isEmpty','body','getMustacheRender','then','info','error','stringify','stop','textRequest','message','dialogflow','result','speech','providerResponse','create','metadata','catch','lodash','md5','routing','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','isNil','UserId','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone','chat','ChatWebsiteId','upperFirst','AccountId','account'];(function(_0x33e241,_0x18a695){var _0x2cc5be=function(_0x49d0ca){while(--_0x49d0ca){_0x33e241['push'](_0x33e241['shift']());}};_0x2cc5be(++_0x18a695);}(_0xe944,0x174));var _0x4e94=function(_0x37f90e,_0x2a6318){_0x37f90e=_0x37f90e-0x0;var _0x2f7cd6=_0xe944[_0x37f90e];return _0x2f7cd6;};'use strict';var _=require(_0x4e94('0x0'));var moment=require('moment');var apiai=require('apiai-promise');var md5=require(_0x4e94('0x1'));var utils=require('./utils');var logger=require('../../../../config/logger')(_0x4e94('0x2'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require(_0x4e94('0x3')),'smsMessage':require(_0x4e94('0x4')),'faxMessage':require(_0x4e94('0x5')),'whatsappMessage':require(_0x4e94('0x6'))};exports['consequence']=function(_0x44a2cd,_0x28a1fd){return function(_0x175b42){try{if(!_[_0x4e94('0x7')](this['interaction'][_0x4e94('0x8')])){logger['info'](_0x4e94('0x9'),_0x44a2cd,_0x4e94('0xa'));return _0x175b42[_0x4e94('0xb')]();}var _0x37dfdc={'ContactId':this['contact']['id'],'sentAt':moment()[_0x4e94('0xc')](_0x4e94('0xd')),'direction':_0x4e94('0xe')};if(this[_0x4e94('0xf')]===_0x4e94('0x10')||this[_0x4e94('0xf')]===_0x4e94('0x11')){_0x37dfdc['phone']=this['interaction'][_0x4e94('0x12')];}var _0x1b4eac=this[_0x4e94('0xf')];if(_0x1b4eac===_0x4e94('0x13')){_0x37dfdc[_0x4e94('0x14')]=this['account']['id'];}else{_0x37dfdc[_[_0x4e94('0x15')](_0x1b4eac)+_0x4e94('0x16')]=this[_0x4e94('0x17')]['id'];}_0x37dfdc[_[_0x4e94('0x15')](_0x1b4eac)+_0x4e94('0x18')]=this[_0x4e94('0x19')]['id'];if(this[_0x4e94('0x19')][_0x4e94('0x1a')]){var _0xab0a8a=_0x28a1fd[0x2];if(!_[_0x4e94('0x1b')](_0xab0a8a)){_0x37dfdc[_0x4e94('0x1c')]=utils[_0x4e94('0x1d')](_0xab0a8a,this);return rpc[_0x1b4eac+'Message']['create'](_0x37dfdc)[_0x4e94('0x1e')](function(_0x950aba){logger[_0x4e94('0x1f')](_0x4e94('0x9'),_0x44a2cd,_0x37dfdc[_0x4e94('0x1c')]);})['catch'](function(_0x2af7e1){logger[_0x4e94('0x20')](_0x4e94('0x9'),_0x44a2cd,JSON[_0x4e94('0x21')](_0x2af7e1));})['finally'](function(){logger[_0x4e94('0x1f')]('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x44a2cd);_0x175b42[_0x4e94('0x22')]();});}else{logger[_0x4e94('0x1f')]('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x44a2cd);_0x175b42['stop']();}}else{var _0xf03522=this;var _0xe3ad9c=apiai(_0x28a1fd[0x0],{'language':_0x28a1fd[0x1]||'en'});return _0xe3ad9c[_0x4e94('0x23')](this[_0x4e94('0x24')][_0x4e94('0x1c')],{'sessionId':md5(this[_0x4e94('0x19')]['id'])})[_0x4e94('0x1e')](function(_0x1ea50b){_0xf03522['body'][_0x4e94('0x25')]=_0x1ea50b;_0x37dfdc[_0x4e94('0x1c')]=_0x1ea50b[_0x4e94('0x26')]['fulfillment'][_0x4e94('0x27')];_0x37dfdc['providerName']='dialogflow';_0x37dfdc[_0x4e94('0x28')]=JSON[_0x4e94('0x21')](_0x1ea50b);return rpc[_0x1b4eac+'Message'][_0x4e94('0x29')](_0x37dfdc)[_0x4e94('0x1e')](function(_0x2a6188){logger['info'](_0x4e94('0x9'),_0x44a2cd,_0x37dfdc[_0x4e94('0x1c')]);if(_0x1ea50b[_0x4e94('0x26')][_0x4e94('0x2a')]['endConversation']){_0x175b42[_0x4e94('0xb')]();}else{_0x175b42[_0x4e94('0x22')]();}})[_0x4e94('0x2b')](function(_0xa7d015){logger[_0x4e94('0x20')](_0x4e94('0x9'),_0x44a2cd,JSON[_0x4e94('0x21')](_0xa7d015));_0x175b42[_0x4e94('0xb')]();});})[_0x4e94('0x2b')](function(_0x5efd77){logger[_0x4e94('0x20')](_0x4e94('0x9'),_0x44a2cd,_0x5efd77[_0x4e94('0x24')]);_0x175b42[_0x4e94('0xb')]();});}}catch(_0x46766d){logger[_0x4e94('0x20')](_0x4e94('0x9'),_0x44a2cd,JSON['stringify'](_0x46766d));_0x175b42[_0x4e94('0x22')]();}};};