server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x3dba=['catch','error','stringify','finally','info','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','message','dialogflow','result','fulfillment','speech','providerResponse','metadata','endConversation','md5','./utils','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','isNil','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','whatsapp','phone','interaction','ChatWebsiteId','account','AccountId','upperFirst','InteractionId','created','isEmpty','Message','create','then','body'];(function(_0x42cae2,_0x284ef8){var _0x5f256f=function(_0x41abc8){while(--_0x41abc8){_0x42cae2['push'](_0x42cae2['shift']());}};_0x5f256f(++_0x284ef8);}(_0x3dba,0x73));var _0xa3db=function(_0x9d2bdc,_0x4f2b6a){_0x9d2bdc=_0x9d2bdc-0x0;var _0x410615=_0x3dba[_0x9d2bdc];return _0x410615;};'use strict';var _=require('lodash');var moment=require('moment');var apiai=require('apiai-promise');var md5=require(_0xa3db('0x0'));var utils=require(_0xa3db('0x1'));var logger=require('../../../../config/logger')(_0xa3db('0x2'));var rpc={'chatMessage':require(_0xa3db('0x3')),'openchannelMessage':require(_0xa3db('0x4')),'mailMessage':require(_0xa3db('0x5')),'smsMessage':require(_0xa3db('0x6')),'faxMessage':require(_0xa3db('0x7')),'whatsappMessage':require(_0xa3db('0x8'))};exports['consequence']=function(_0x5807bb,_0x56b483){return function(_0x4f77df){try{if(!_[_0xa3db('0x9')](this['interaction']['UserId'])){logger['info'](_0xa3db('0xa'),_0x5807bb,_0xa3db('0xb'));return _0x4f77df[_0xa3db('0xc')]();}var _0x18813f={'ContactId':this[_0xa3db('0xd')]['id'],'sentAt':moment()[_0xa3db('0xe')](_0xa3db('0xf')),'direction':_0xa3db('0x10')};if(this[_0xa3db('0x11')]==='sms'||this[_0xa3db('0x11')]===_0xa3db('0x12')){_0x18813f[_0xa3db('0x13')]=this[_0xa3db('0x14')][_0xa3db('0x13')];}var _0x38edf7=this['channel'];if(_0x38edf7==='chat'){_0x18813f[_0xa3db('0x15')]=this[_0xa3db('0x16')]['id'];}else{_0x18813f[_['upperFirst'](_0x38edf7)+_0xa3db('0x17')]=this[_0xa3db('0x16')]['id'];}_0x18813f[_[_0xa3db('0x18')](_0x38edf7)+_0xa3db('0x19')]=this[_0xa3db('0x14')]['id'];if(this[_0xa3db('0x14')][_0xa3db('0x1a')]){var _0x119589=_0x56b483[0x2];if(!_[_0xa3db('0x1b')](_0x119589)){_0x18813f['body']=utils['getMustacheRender'](_0x119589,this);return rpc[_0x38edf7+_0xa3db('0x1c')][_0xa3db('0x1d')](_0x18813f)[_0xa3db('0x1e')](function(_0x3f5e3e){logger['info'](_0xa3db('0xa'),_0x5807bb,_0x18813f[_0xa3db('0x1f')]);})[_0xa3db('0x20')](function(_0x813cda){logger[_0xa3db('0x21')](_0xa3db('0xa'),_0x5807bb,JSON[_0xa3db('0x22')](_0x813cda));})[_0xa3db('0x23')](function(){logger[_0xa3db('0x24')](_0xa3db('0x25'),_0x5807bb);_0x4f77df[_0xa3db('0x26')]();});}else{logger[_0xa3db('0x24')](_0xa3db('0x27'),_0x5807bb);_0x4f77df[_0xa3db('0x26')]();}}else{var _0x195f57=this;var _0x16bc03=apiai(_0x56b483[0x0],{'language':_0x56b483[0x1]||'en'});return _0x16bc03[_0xa3db('0x28')](this[_0xa3db('0x29')][_0xa3db('0x1f')],{'sessionId':md5(this['interaction']['id'])})[_0xa3db('0x1e')](function(_0x49bc1b){_0x195f57[_0xa3db('0x1f')][_0xa3db('0x2a')]=_0x49bc1b;_0x18813f['body']=_0x49bc1b[_0xa3db('0x2b')][_0xa3db('0x2c')][_0xa3db('0x2d')];_0x18813f['providerName']=_0xa3db('0x2a');_0x18813f[_0xa3db('0x2e')]=JSON[_0xa3db('0x22')](_0x49bc1b);return rpc[_0x38edf7+_0xa3db('0x1c')][_0xa3db('0x1d')](_0x18813f)['then'](function(_0x1d050b){logger[_0xa3db('0x24')](_0xa3db('0xa'),_0x5807bb,_0x18813f[_0xa3db('0x1f')]);if(_0x49bc1b[_0xa3db('0x2b')][_0xa3db('0x2f')][_0xa3db('0x30')]){_0x4f77df[_0xa3db('0xc')]();}else{_0x4f77df[_0xa3db('0x26')]();}})[_0xa3db('0x20')](function(_0x52578a){logger[_0xa3db('0x21')](_0xa3db('0xa'),_0x5807bb,JSON[_0xa3db('0x22')](_0x52578a));_0x4f77df['next']();});})[_0xa3db('0x20')](function(_0x3b3436){logger['error'](_0xa3db('0xa'),_0x5807bb,_0x3b3436[_0xa3db('0x29')]);_0x4f77df[_0xa3db('0xc')]();});}}catch(_0x56bef9){logger[_0xa3db('0x21')](_0xa3db('0xa'),_0x5807bb,JSON['stringify'](_0x56bef9));_0x4f77df['stop']();}};};