server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xca9d=['moment','md5','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','consequence','isNil','interaction','UserId','info','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','upperFirst','account','InteractionId','created','isEmpty','body','getMustacheRender','Message','create','catch','error','stringify','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','message','then','dialogflow','result','fulfillment','speech','metadata','endConversation','lodash'];(function(_0x3f3bad,_0x193f06){var _0x4f0801=function(_0x5cfd32){while(--_0x5cfd32){_0x3f3bad['push'](_0x3f3bad['shift']());}};_0x4f0801(++_0x193f06);}(_0xca9d,0x1c1));var _0xdca9=function(_0x56f497,_0x16e588){_0x56f497=_0x56f497-0x0;var _0x4cab92=_0xca9d[_0x56f497];return _0x4cab92;};'use strict';var _=require(_0xdca9('0x0'));var moment=require(_0xdca9('0x1'));var apiai=require('apiai-promise');var md5=require(_0xdca9('0x2'));var utils=require('./utils');var logger=require(_0xdca9('0x3'))(_0xdca9('0x4'));var rpc={'chatMessage':require(_0xdca9('0x5')),'openchannelMessage':require(_0xdca9('0x6')),'mailMessage':require(_0xdca9('0x7')),'smsMessage':require(_0xdca9('0x8')),'faxMessage':require(_0xdca9('0x9'))};exports[_0xdca9('0xa')]=function(_0x2e5513,_0x4770d2){return function(_0x304ea1){try{if(!_[_0xdca9('0xb')](this[_0xdca9('0xc')][_0xdca9('0xd')])){logger[_0xdca9('0xe')](_0xdca9('0xf'),_0x2e5513,_0xdca9('0x10'));return _0x304ea1[_0xdca9('0x11')]();}var _0x4599c1={'ContactId':this[_0xdca9('0x12')]['id'],'sentAt':moment()[_0xdca9('0x13')](_0xdca9('0x14')),'direction':_0xdca9('0x15')};var _0x1c8d61=this[_0xdca9('0x16')];if(_0x1c8d61==='chat'){_0x4599c1['ChatWebsiteId']=this['account']['id'];}else{_0x4599c1[_[_0xdca9('0x17')](_0x1c8d61)+'AccountId']=this[_0xdca9('0x18')]['id'];}_0x4599c1[_[_0xdca9('0x17')](_0x1c8d61)+_0xdca9('0x19')]=this[_0xdca9('0xc')]['id'];if(this[_0xdca9('0xc')][_0xdca9('0x1a')]){var _0x6edca6=_0x4770d2[0x2];if(!_[_0xdca9('0x1b')](_0x6edca6)){_0x4599c1[_0xdca9('0x1c')]=utils[_0xdca9('0x1d')](_0x6edca6,this);return rpc[_0x1c8d61+_0xdca9('0x1e')][_0xdca9('0x1f')](_0x4599c1)['then'](function(_0x13d60d){logger[_0xdca9('0xe')](_0xdca9('0xf'),_0x2e5513,_0x4599c1['body']);})[_0xdca9('0x20')](function(_0x4ee5e2){logger[_0xdca9('0x21')](_0xdca9('0xf'),_0x2e5513,JSON[_0xdca9('0x22')](_0x4ee5e2));})['finally'](function(){logger['info'](_0xdca9('0x23'),_0x2e5513);_0x304ea1[_0xdca9('0x24')]();});}else{logger['info']('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x2e5513);_0x304ea1[_0xdca9('0x24')]();}}else{var _0xd38804=this;var _0x2e8e63=apiai(_0x4770d2[0x0],{'language':_0x4770d2[0x1]||'en'});return _0x2e8e63['textRequest'](this[_0xdca9('0x25')][_0xdca9('0x1c')],{'sessionId':md5(this['interaction']['id'])})[_0xdca9('0x26')](function(_0x431726){_0xd38804[_0xdca9('0x1c')][_0xdca9('0x27')]=_0x431726;_0x4599c1['body']=_0x431726[_0xdca9('0x28')][_0xdca9('0x29')][_0xdca9('0x2a')];return rpc[_0x1c8d61+'Message']['create'](_0x4599c1)[_0xdca9('0x26')](function(_0x17cd79){logger[_0xdca9('0xe')](_0xdca9('0xf'),_0x2e5513,_0x4599c1[_0xdca9('0x1c')]);if(_0x431726[_0xdca9('0x28')][_0xdca9('0x2b')][_0xdca9('0x2c')]){_0x304ea1[_0xdca9('0x11')]();}else{_0x304ea1[_0xdca9('0x24')]();}})['catch'](function(_0x3df88f){logger[_0xdca9('0x21')](_0xdca9('0xf'),_0x2e5513,JSON['stringify'](_0x3df88f));_0x304ea1[_0xdca9('0x11')]();});})['catch'](function(_0x29f463){logger['error'](_0xdca9('0xf'),_0x2e5513,_0x29f463[_0xdca9('0x25')]);_0x304ea1['next']();});}}catch(_0x77ae6e){logger['error'](_0xdca9('0xf'),_0x2e5513,JSON[_0xdca9('0x22')](_0x77ae6e));_0x304ea1['stop']();}};};