server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xc752=['metadata','error','lodash','moment','../../rpc/chatMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','consequence','isNil','info','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','YYYY-MM-DD\x20HH:mm:ss','channel','chat','ChatWebsiteId','account','AccountId','upperFirst','InteractionId','interaction','created','isEmpty','getMustacheRender','Message','create','then','body','catch','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','message','dialogflow','speech','result'];(function(_0x492d6f,_0x1b21a4){var _0x2a7c64=function(_0x75c70){while(--_0x75c70){_0x492d6f['push'](_0x492d6f['shift']());}};_0x2a7c64(++_0x1b21a4);}(_0xc752,0x19c));var _0x2c75=function(_0x1be8db,_0x18f8d3){_0x1be8db=_0x1be8db-0x0;var _0x194ad0=_0xc752[_0x1be8db];return _0x194ad0;};'use strict';var _=require(_0x2c75('0x0'));var moment=require(_0x2c75('0x1'));var apiai=require('apiai-promise');var md5=require('md5');var utils=require('./utils');var logger=require('../../../../config/logger')('routing');var rpc={'chatMessage':require(_0x2c75('0x2')),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require(_0x2c75('0x3')),'smsMessage':require(_0x2c75('0x4')),'faxMessage':require(_0x2c75('0x5'))};exports[_0x2c75('0x6')]=function(_0x2d49b7,_0x53cda2){return function(_0x350625){try{if(!_[_0x2c75('0x7')](this['interaction']['UserId'])){logger[_0x2c75('0x8')](_0x2c75('0x9'),_0x2d49b7,_0x2c75('0xa'));return _0x350625[_0x2c75('0xb')]();}var _0x4c8606={'ContactId':this[_0x2c75('0xc')]['id'],'sentAt':moment()['format'](_0x2c75('0xd')),'direction':'out'};var _0x346a71=this[_0x2c75('0xe')];if(_0x346a71===_0x2c75('0xf')){_0x4c8606[_0x2c75('0x10')]=this[_0x2c75('0x11')]['id'];}else{_0x4c8606[_['upperFirst'](_0x346a71)+_0x2c75('0x12')]=this['account']['id'];}_0x4c8606[_[_0x2c75('0x13')](_0x346a71)+_0x2c75('0x14')]=this['interaction']['id'];if(this[_0x2c75('0x15')][_0x2c75('0x16')]){var _0x420e36=_0x53cda2[0x2];if(!_[_0x2c75('0x17')](_0x420e36)){_0x4c8606['body']=utils[_0x2c75('0x18')](_0x420e36,this);return rpc[_0x346a71+_0x2c75('0x19')][_0x2c75('0x1a')](_0x4c8606)[_0x2c75('0x1b')](function(_0x2a80f1){logger[_0x2c75('0x8')](_0x2c75('0x9'),_0x2d49b7,_0x4c8606[_0x2c75('0x1c')]);})[_0x2c75('0x1d')](function(_0xa6b7aa){logger['error'](_0x2c75('0x9'),_0x2d49b7,JSON[_0x2c75('0x1e')](_0xa6b7aa));})[_0x2c75('0x1f')](function(){logger[_0x2c75('0x8')](_0x2c75('0x20'),_0x2d49b7);_0x350625[_0x2c75('0x21')]();});}else{logger[_0x2c75('0x8')](_0x2c75('0x22'),_0x2d49b7);_0x350625[_0x2c75('0x21')]();}}else{var _0x1c8943=this;var _0xc1d877=apiai(_0x53cda2[0x0],{'language':_0x53cda2[0x1]||'en'});return _0xc1d877['textRequest'](this[_0x2c75('0x23')][_0x2c75('0x1c')],{'sessionId':md5(this[_0x2c75('0x15')]['id'])})['then'](function(_0x27f7c5){_0x1c8943[_0x2c75('0x1c')][_0x2c75('0x24')]=_0x27f7c5;_0x4c8606[_0x2c75('0x1c')]=_0x27f7c5['result']['fulfillment'][_0x2c75('0x25')];return rpc[_0x346a71+_0x2c75('0x19')][_0x2c75('0x1a')](_0x4c8606)[_0x2c75('0x1b')](function(_0x36be9e){logger[_0x2c75('0x8')]('[%s][DIALOGFLOW]\x20%s',_0x2d49b7,_0x4c8606[_0x2c75('0x1c')]);if(_0x27f7c5[_0x2c75('0x26')][_0x2c75('0x27')]['endConversation']){_0x350625['next']();}else{_0x350625['stop']();}})[_0x2c75('0x1d')](function(_0xc97374){logger[_0x2c75('0x28')]('[%s][DIALOGFLOW]\x20%s',_0x2d49b7,JSON['stringify'](_0xc97374));_0x350625[_0x2c75('0xb')]();});})[_0x2c75('0x1d')](function(_0x5f0ce7){logger[_0x2c75('0x28')](_0x2c75('0x9'),_0x2d49b7,_0x5f0ce7[_0x2c75('0x23')]);_0x350625[_0x2c75('0xb')]();});}}catch(_0x4e01c9){logger[_0x2c75('0x28')](_0x2c75('0x9'),_0x2d49b7,JSON[_0x2c75('0x1e')](_0x4e01c9));_0x350625[_0x2c75('0x21')]();}};};