server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
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  18 var _0x0e7a=['Message','metadata','endConversation','next','stringify','lodash','moment','apiai-promise','md5','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','UserId','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone','chat','upperFirst','AccountId','account','InteractionId','interaction','body','create','then','info','catch','error','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','textRequest','message','dialogflow','result','speech','providerResponse'];(function(_0x161f85,_0x1b1968){var _0x3f98ad=function(_0x44b3d5){while(--_0x44b3d5){_0x161f85['push'](_0x161f85['shift']());}};_0x3f98ad(++_0x1b1968);}(_0x0e7a,0xff));var _0xa0e7=function(_0x1169a2,_0x40226c){_0x1169a2=_0x1169a2-0x0;var _0x3b6ff1=_0x0e7a[_0x1169a2];return _0x3b6ff1;};'use strict';var _=require(_0xa0e7('0x0'));var moment=require(_0xa0e7('0x1'));var apiai=require(_0xa0e7('0x2'));var md5=require(_0xa0e7('0x3'));var utils=require('./utils');var logger=require(_0xa0e7('0x4'))(_0xa0e7('0x5'));var rpc={'chatMessage':require(_0xa0e7('0x6')),'openchannelMessage':require(_0xa0e7('0x7')),'mailMessage':require(_0xa0e7('0x8')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0xa0e7('0x9')),'whatsappMessage':require(_0xa0e7('0xa'))};exports[_0xa0e7('0xb')]=function(_0x3fab03,_0x44559b){return function(_0x147631){try{if(!_[_0xa0e7('0xc')](this['interaction'][_0xa0e7('0xd')])){logger['info'](_0xa0e7('0xe'),_0x3fab03,_0xa0e7('0xf'));return _0x147631['next']();}var _0x1e5bcb={'ContactId':this[_0xa0e7('0x10')]['id'],'sentAt':moment()[_0xa0e7('0x11')](_0xa0e7('0x12')),'direction':_0xa0e7('0x13')};if(this[_0xa0e7('0x14')]===_0xa0e7('0x15')||this[_0xa0e7('0x14')]===_0xa0e7('0x16')){_0x1e5bcb[_0xa0e7('0x17')]=this['interaction'][_0xa0e7('0x17')];}var _0x33946d=this[_0xa0e7('0x14')];if(_0x33946d===_0xa0e7('0x18')){_0x1e5bcb['ChatWebsiteId']=this['account']['id'];}else{_0x1e5bcb[_[_0xa0e7('0x19')](_0x33946d)+_0xa0e7('0x1a')]=this[_0xa0e7('0x1b')]['id'];}_0x1e5bcb[_[_0xa0e7('0x19')](_0x33946d)+_0xa0e7('0x1c')]=this[_0xa0e7('0x1d')]['id'];if(this[_0xa0e7('0x1d')]['created']){var _0xdd6a81=_0x44559b[0x2];if(!_['isEmpty'](_0xdd6a81)){_0x1e5bcb[_0xa0e7('0x1e')]=utils['getMustacheRender'](_0xdd6a81,this);return rpc[_0x33946d+'Message'][_0xa0e7('0x1f')](_0x1e5bcb)[_0xa0e7('0x20')](function(_0xd15ec2){logger[_0xa0e7('0x21')](_0xa0e7('0xe'),_0x3fab03,_0x1e5bcb[_0xa0e7('0x1e')]);})[_0xa0e7('0x22')](function(_0x47a7e5){logger[_0xa0e7('0x23')](_0xa0e7('0xe'),_0x3fab03,JSON['stringify'](_0x47a7e5));})[_0xa0e7('0x24')](function(){logger[_0xa0e7('0x21')](_0xa0e7('0x25'),_0x3fab03);_0x147631[_0xa0e7('0x26')]();});}else{logger[_0xa0e7('0x21')]('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x3fab03);_0x147631['stop']();}}else{var _0x312a79=this;var _0x1d837d=apiai(_0x44559b[0x0],{'language':_0x44559b[0x1]||'en'});return _0x1d837d[_0xa0e7('0x27')](this[_0xa0e7('0x28')][_0xa0e7('0x1e')],{'sessionId':md5(this['interaction']['id'])})[_0xa0e7('0x20')](function(_0x55e564){_0x312a79['body'][_0xa0e7('0x29')]=_0x55e564;_0x1e5bcb[_0xa0e7('0x1e')]=_0x55e564[_0xa0e7('0x2a')]['fulfillment'][_0xa0e7('0x2b')];_0x1e5bcb['providerName']='dialogflow';_0x1e5bcb[_0xa0e7('0x2c')]=JSON['stringify'](_0x55e564);return rpc[_0x33946d+_0xa0e7('0x2d')][_0xa0e7('0x1f')](_0x1e5bcb)[_0xa0e7('0x20')](function(_0xccd077){logger['info']('[%s][DIALOGFLOW]\x20%s',_0x3fab03,_0x1e5bcb[_0xa0e7('0x1e')]);if(_0x55e564[_0xa0e7('0x2a')][_0xa0e7('0x2e')][_0xa0e7('0x2f')]){_0x147631['next']();}else{_0x147631[_0xa0e7('0x26')]();}})['catch'](function(_0xf7bf8){logger[_0xa0e7('0x23')]('[%s][DIALOGFLOW]\x20%s',_0x3fab03,JSON['stringify'](_0xf7bf8));_0x147631['next']();});})['catch'](function(_0x198896){logger[_0xa0e7('0x23')]('[%s][DIALOGFLOW]\x20%s',_0x3fab03,_0x198896[_0xa0e7('0x28')]);_0x147631[_0xa0e7('0x30')]();});}}catch(_0x2da048){logger['error'](_0xa0e7('0xe'),_0x3fab03,JSON[_0xa0e7('0x31')](_0x2da048));_0x147631['stop']();}};};