server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x0082=['routing','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','isNil','interaction','UserId','info','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','out','channel','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','isEmpty','body','getMustacheRender','Message','create','catch','error','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','textRequest','then','result','fulfillment','endConversation','stop','message','lodash','moment','md5','./utils','../../../../config/logger'];(function(_0x148819,_0x167f19){var _0x40d0c5=function(_0x56c727){while(--_0x56c727){_0x148819['push'](_0x148819['shift']());}};_0x40d0c5(++_0x167f19);}(_0x0082,0xfd));var _0x2008=function(_0x14028c,_0x552167){_0x14028c=_0x14028c-0x0;var _0x19f7f0=_0x0082[_0x14028c];return _0x19f7f0;};'use strict';var _=require(_0x2008('0x0'));var moment=require(_0x2008('0x1'));var apiai=require('apiai-promise');var md5=require(_0x2008('0x2'));var utils=require(_0x2008('0x3'));var logger=require(_0x2008('0x4'))(_0x2008('0x5'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0x2008('0x6')),'mailMessage':require(_0x2008('0x7')),'smsMessage':require(_0x2008('0x8')),'faxMessage':require(_0x2008('0x9')),'whatsappMessage':require(_0x2008('0xa'))};exports['consequence']=function(_0x2aa3f7,_0x557c0e){return function(_0x26fa41){try{if(!_[_0x2008('0xb')](this[_0x2008('0xc')][_0x2008('0xd')])){logger[_0x2008('0xe')](_0x2008('0xf'),_0x2aa3f7,_0x2008('0x10'));return _0x26fa41[_0x2008('0x11')]();}var _0x2cc28f={'ContactId':this[_0x2008('0x12')]['id'],'sentAt':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x2008('0x13')};var _0x2cefd8=this[_0x2008('0x14')];if(_0x2cefd8==='chat'){_0x2cc28f[_0x2008('0x15')]=this[_0x2008('0x16')]['id'];}else{_0x2cc28f[_[_0x2008('0x17')](_0x2cefd8)+_0x2008('0x18')]=this['account']['id'];}_0x2cc28f[_[_0x2008('0x17')](_0x2cefd8)+_0x2008('0x19')]=this['interaction']['id'];if(this[_0x2008('0xc')]['created']){var _0x1d3b1a=_0x557c0e[0x2];if(!_[_0x2008('0x1a')](_0x1d3b1a)){_0x2cc28f[_0x2008('0x1b')]=utils[_0x2008('0x1c')](_0x1d3b1a,this);return rpc[_0x2cefd8+_0x2008('0x1d')][_0x2008('0x1e')](_0x2cc28f)['then'](function(_0x346bde){logger[_0x2008('0xe')](_0x2008('0xf'),_0x2aa3f7,_0x2cc28f['body']);})[_0x2008('0x1f')](function(_0x48d0c7){logger[_0x2008('0x20')]('[%s][DIALOGFLOW]\x20%s',_0x2aa3f7,JSON[_0x2008('0x21')](_0x48d0c7));})[_0x2008('0x22')](function(){logger['info'](_0x2008('0x23'),_0x2aa3f7);_0x26fa41['stop']();});}else{logger['info']('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x2aa3f7);_0x26fa41['stop']();}}else{var _0x457eef=this;var _0x39b2e7=apiai(_0x557c0e[0x0],{'language':_0x557c0e[0x1]||'en'});return _0x39b2e7[_0x2008('0x24')](this['message']['body'],{'sessionId':md5(this['interaction']['id'])})[_0x2008('0x25')](function(_0x25b2c1){_0x457eef[_0x2008('0x1b')]['dialogflow']=_0x25b2c1;_0x2cc28f[_0x2008('0x1b')]=_0x25b2c1[_0x2008('0x26')][_0x2008('0x27')]['speech'];return rpc[_0x2cefd8+_0x2008('0x1d')][_0x2008('0x1e')](_0x2cc28f)['then'](function(_0x34fbb7){logger['info']('[%s][DIALOGFLOW]\x20%s',_0x2aa3f7,_0x2cc28f[_0x2008('0x1b')]);if(_0x25b2c1[_0x2008('0x26')]['metadata'][_0x2008('0x28')]){_0x26fa41[_0x2008('0x11')]();}else{_0x26fa41[_0x2008('0x29')]();}})[_0x2008('0x1f')](function(_0x4ba60c){logger[_0x2008('0x20')](_0x2008('0xf'),_0x2aa3f7,JSON[_0x2008('0x21')](_0x4ba60c));_0x26fa41[_0x2008('0x11')]();});})[_0x2008('0x1f')](function(_0x44ba0f){logger[_0x2008('0x20')]('[%s][DIALOGFLOW]\x20%s',_0x2aa3f7,_0x44ba0f[_0x2008('0x2a')]);_0x26fa41[_0x2008('0x11')]();});}}catch(_0x40d612){logger[_0x2008('0x20')](_0x2008('0xf'),_0x2aa3f7,JSON[_0x2008('0x21')](_0x40d612));_0x26fa41['stop']();}};};