server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x24c9=['../../../../config/logger','routing','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','clone','Message','create','info','catch','error','[%s][DIALOGFLOWV2]\x20%s','stringify','interaction','UserId','next','contact','out','channel','sms','phone','chat','AccountId','account','upperFirst','InteractionId','created','getMustacheRender','then','body','finally','stop','replace','SessionsClient','sessionPath','message','detectIntent','length','dialogflowV2','queryResult','diagnosticInfo','fields','end_conversation','boolValue','DIALOGFLOWV2_ACTION','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','DIALOGFLOWV2_ENDCONVERSATION','DIALOGFLOWV2_INTENTNAME','intent','name','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_LANGUAGECODE','languageCode','DIALOGFLOWV2_QUERYTEXT','providerResponse','push','all','lodash','dialogflow','md5','moment'];(function(_0x365be9,_0x3c88b9){var _0x185c12=function(_0xbadbbf){while(--_0xbadbbf){_0x365be9['push'](_0x365be9['shift']());}};_0x185c12(++_0x3c88b9);}(_0x24c9,0x1ca));var _0x924c=function(_0x5267cc,_0xc00f2c){_0x5267cc=_0x5267cc-0x0;var _0x2f2453=_0x24c9[_0x5267cc];return _0x2f2453;};'use strict';var _=require(_0x924c('0x0'));var dialogflow=require(_0x924c('0x1'));var md5=require(_0x924c('0x2'));var moment=require(_0x924c('0x3'));var Promise=require('bluebird');var logger=require(_0x924c('0x4'))(_0x924c('0x5'));var utils=require('./utils');var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0x924c('0x6')),'mailMessage':require(_0x924c('0x7')),'smsMessage':require(_0x924c('0x8')),'faxMessage':require(_0x924c('0x9')),'whatsappMessage':require(_0x924c('0xa'))};function createMessage(_0x1aec07,_0x52c356,_0x287618,_0xdbbd46){return new Promise(function(_0x5f0f52,_0x2c55cd){var _0x436eeb=_[_0x924c('0xb')](_0x287618);_0x436eeb['body']=_0xdbbd46;return rpc[_0x52c356+_0x924c('0xc')][_0x924c('0xd')](_0x436eeb)['then'](function(){logger[_0x924c('0xe')]('[%s][DIALOGFLOWV2]\x20%s',_0x1aec07,_0x436eeb['body']);_0x5f0f52();})[_0x924c('0xf')](function(_0x157fa7){logger[_0x924c('0x10')](_0x924c('0x11'),_0x1aec07,JSON[_0x924c('0x12')](_0x157fa7));_0x2c55cd(_0x157fa7);});});}exports['consequence']=function(_0x4069bd,_0x56663f){return function(_0x30c920){try{if(!_['isNil'](this[_0x924c('0x13')][_0x924c('0x14')])){logger[_0x924c('0xe')]('[%s][DIALOGFLOWV2]\x20%s',_0x4069bd,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x30c920[_0x924c('0x15')]();}var _0x349e3e={'ContactId':this[_0x924c('0x16')]['id'],'sentAt':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x924c('0x17')};if(this[_0x924c('0x18')]===_0x924c('0x19')||this[_0x924c('0x18')]==='whatsapp'){_0x349e3e[_0x924c('0x1a')]=this[_0x924c('0x13')][_0x924c('0x1a')];}var _0x550e78=this[_0x924c('0x18')];if(_0x550e78===_0x924c('0x1b')){_0x349e3e['ChatWebsiteId']=this['account']['id'];}else{_0x349e3e[_['upperFirst'](_0x550e78)+_0x924c('0x1c')]=this[_0x924c('0x1d')]['id'];}_0x349e3e[_[_0x924c('0x1e')](_0x550e78)+_0x924c('0x1f')]=this['interaction']['id'];if(this[_0x924c('0x13')][_0x924c('0x20')]){var _0x5496d8=_0x56663f[0x4];if(!_['isEmpty'](_0x5496d8)){_0x349e3e['body']=utils[_0x924c('0x21')](_0x5496d8,this);return rpc[_0x550e78+'Message'][_0x924c('0xd')](_0x349e3e)[_0x924c('0x22')](function(_0x1d3307){logger['info'](_0x924c('0x11'),_0x4069bd,_0x349e3e[_0x924c('0x23')]);})['catch'](function(_0x10cca4){logger['error'](_0x924c('0x11'),_0x4069bd,JSON[_0x924c('0x12')](_0x10cca4));})[_0x924c('0x24')](function(){logger[_0x924c('0xe')]('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x4069bd);_0x30c920[_0x924c('0x25')]();});}else{logger['info']('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x4069bd);_0x30c920['stop']();}}else{var _0x510b28=this;var _0x4eed65=_0x56663f[0x2][_0x924c('0x26')](/\\n/g,'\x0a');var _0x1a7109={'credentials':{'private_key':_0x4eed65,'client_email':_0x56663f[0x1]}};var _0x5f3446=new dialogflow[(_0x924c('0x27'))](_0x1a7109);var _0x2efe91=_0x5f3446[_0x924c('0x28')](_0x56663f[0x0],md5(_0x510b28[_0x924c('0x13')]['id']));var _0x42f020={'session':_0x2efe91,'queryInput':{'text':{'text':_0x510b28[_0x924c('0x29')]['body'],'languageCode':_0x56663f[0x3]||'en'}}};return _0x5f3446[_0x924c('0x2a')](_0x42f020)['then'](function(_0xe48425){if(_0xe48425&&_0xe48425[_0x924c('0x2b')]){_0x510b28[_0x924c('0x23')][_0x924c('0x2c')]=_0xe48425;var _0x515db8=_0xe48425[0x0];var _0x3ddd82=_0x515db8[_0x924c('0x2d')]['diagnosticInfo']&&_0x515db8[_0x924c('0x2d')][_0x924c('0x2e')][_0x924c('0x2f')]?_0x515db8[_0x924c('0x2d')][_0x924c('0x2e')][_0x924c('0x2f')][_0x924c('0x30')][_0x924c('0x31')]:![];_0x510b28['body'][_0x924c('0x32')]=_0x515db8[_0x924c('0x2d')][_0x924c('0x33')];_0x510b28[_0x924c('0x23')][_0x924c('0x34')]=_0x515db8['queryResult']['allRequiredParamsPresent'];_0x510b28['body'][_0x924c('0x35')]=_0x515db8['queryResult'][_0x924c('0x2e')]&&_0x515db8['queryResult'][_0x924c('0x2e')]['fields']?_0x515db8['queryResult'][_0x924c('0x2e')][_0x924c('0x2f')]['end_conversation']['boolValue']:![];_0x510b28[_0x924c('0x23')][_0x924c('0x36')]=_0x515db8['queryResult'][_0x924c('0x37')][_0x924c('0x38')];_0x510b28[_0x924c('0x23')]['DIALOGFLOWV2_INTENTDISPLAYNAME']=_0x515db8[_0x924c('0x2d')][_0x924c('0x37')][_0x924c('0x39')];_0x510b28[_0x924c('0x23')][_0x924c('0x3a')]=_0x515db8[_0x924c('0x2d')][_0x924c('0x37')][_0x924c('0x3b')];_0x510b28['body'][_0x924c('0x3c')]=_0x515db8[_0x924c('0x2d')][_0x924c('0x3d')];_0x510b28[_0x924c('0x23')][_0x924c('0x3e')]=_0x515db8[_0x924c('0x2d')]['queryText'];_0x510b28[_0x924c('0x23')]['DIALOGFLOWV2_SCORE']=_0x515db8[_0x924c('0x2d')]['intentDetectionConfidence'];_0x349e3e['providerName']=_0x924c('0x2c');_0x349e3e[_0x924c('0x3f')]=JSON[_0x924c('0x12')](_0xe48425);var _0x283354=[];for(var _0x2a9388=0x0;_0x2a9388<_0xe48425['length'];_0x2a9388++){var _0x5411f4=_0xe48425[_0x2a9388];if(_0x5411f4&&_0x5411f4[_0x924c('0x2d')]&&_0x5411f4['queryResult']['fulfillmentText']){_0x283354[_0x924c('0x40')](createMessage(_0x4069bd,_0x550e78,_0x349e3e,_0x5411f4[_0x924c('0x2d')]['fulfillmentText']));}}return Promise[_0x924c('0x41')](_0x283354)[_0x924c('0x22')](function(){if(_0x3ddd82){_0x30c920[_0x924c('0x15')]();}else{_0x30c920[_0x924c('0x25')]();}})['catch'](function(_0x26e7bc){logger[_0x924c('0x10')](_0x924c('0x11'),_0x4069bd,JSON['stringify'](_0x26e7bc));_0x30c920[_0x924c('0x15')]();});}})[_0x924c('0xf')](function(_0x26e620){logger[_0x924c('0x10')](_0x924c('0x11'),_0x4069bd,_0x26e620['message'],_0x26e620['stack']);_0x30c920[_0x924c('0x15')]();});}}catch(_0x1d23e0){logger[_0x924c('0x10')](_0x924c('0x11'),_0x4069bd,JSON[_0x924c('0x12')](_0x1d23e0));_0x30c920['stop']();}};};