Built motion from commit (unavailable).|2.5.22
[motion2.git] / server / services / routing / server / applications / strategy / agent.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x011f=['uuid','./util','../../../../../config/logger','routing','notificationId','realtime','squeue','push','handleRun','bind','handleTimeout','timeout','drained','handleDrained','prototype','info','[%s][AGENT]\x20try\x20with\x20%s','agent','isNil','agents','[%s][AGENT]\x20agent\x20skipped,\x20unknown\x20id\x20%s','isAgentAvailable','channel','showNotification','writeLog','RINGING','[%s][AGENT]\x20agent\x20%s\x20is\x20not\x20available','[%s][AGENT]\x20timeout\x20with\x20%s','busy','busyQueue','exports','lodash'];(function(_0x1d88f6,_0x51545b){var _0x21b601=function(_0x4b1998){while(--_0x4b1998){_0x1d88f6['push'](_0x1d88f6['shift']());}};_0x21b601(++_0x51545b);}(_0x011f,0x11f));var _0xf011=function(_0x45f951,_0x2750c8){_0x45f951=_0x45f951-0x0;var _0x24756c=_0x011f[_0x45f951];return _0x24756c;};'use strict';var _=require(_0xf011('0x0'));var uuid=require(_0xf011('0x1'));var util=require(_0xf011('0x2'));var logger=require(_0xf011('0x3'))(_0xf011('0x4'));var Agent=function(_0x194750,_0x3522b7,_0x39e704,_0x18574c){this[_0xf011('0x5')]=uuid['v4']();this['squeue']=_0x194750;this['agent']=_0x3522b7;this[_0xf011('0x6')]=_0x39e704;this[_0xf011('0x4')]=_0x18574c;this[_0xf011('0x7')][_0xf011('0x8')](this[_0xf011('0x9')][_0xf011('0xa')](this),this[_0xf011('0xb')][_0xf011('0xa')](this));this[_0xf011('0x7')]['on'](_0xf011('0xc'),this[_0xf011('0xb')][_0xf011('0xa')](this));this[_0xf011('0x7')]['on'](_0xf011('0xd'),this[_0xf011('0xe')]['bind'](this));};Agent[_0xf011('0xf')][_0xf011('0x8')]=function(){this['squeue'][_0xf011('0x8')](this['handleRun'][_0xf011('0xa')](this),this[_0xf011('0xb')][_0xf011('0xa')](this));};Agent[_0xf011('0xf')][_0xf011('0xe')]=function(){this['handleTimeout'](!![]);};Agent[_0xf011('0xf')][_0xf011('0x9')]=function(_0xa7c1a8){logger[_0xf011('0x10')](_0xf011('0x11'),this[_0xf011('0x7')]['id'],this[_0xf011('0x12')]['id']);if(_[_0xf011('0x13')](this['realtime'][_0xf011('0x14')][this[_0xf011('0x12')]['id']])){logger['info'](_0xf011('0x15'),this[_0xf011('0x7')]['id'],this[_0xf011('0x12')]['id']);setTimeout(this[_0xf011('0x8')]['bind'](this),0x3e8);}else{if(this[_0xf011('0x4')]['forcedOwnership']||util[_0xf011('0x16')](this['squeue']['id'],this[_0xf011('0x6')][_0xf011('0x14')][this[_0xf011('0x12')]['id']],this[_0xf011('0x7')][_0xf011('0x17')],![])){this[_0xf011('0x6')][_0xf011('0x14')][this[_0xf011('0x12')]['id']]['busy']=!![];this[_0xf011('0x6')]['agents'][this[_0xf011('0x12')]['id']]['busyQueue']=undefined;util[_0xf011('0x18')](this[_0xf011('0x5')],this[_0xf011('0x7')]['id'],this['realtime'][_0xf011('0x14')][this['agent']['id']],null,this[_0xf011('0x4')]);util[_0xf011('0x19')](this[_0xf011('0x7')]['id'],this[_0xf011('0x6')][_0xf011('0x14')][this[_0xf011('0x12')]['id']],_0xf011('0x1a')+(this[_0xf011('0x4')]['forcedOwnership']?':FORCED':''));}else{logger['info'](_0xf011('0x1b'),this[_0xf011('0x7')]['id'],this['agent']['id']);setTimeout(this[_0xf011('0x8')]['bind'](this),0x3e8);}}};Agent[_0xf011('0xf')][_0xf011('0xb')]=function(_0x175c26){if(_['isNil'](this[_0xf011('0x6')][_0xf011('0x14')][this[_0xf011('0x12')]['id']])){return logger['info'](_0xf011('0x15'),this['squeue']['id'],this[_0xf011('0x12')]['id']);}else{logger[_0xf011('0x10')](_0xf011('0x1c'),this[_0xf011('0x7')]['id'],this[_0xf011('0x12')]['id']);util['hideNotification'](this['notificationId'],this[_0xf011('0x7')]['id'],this[_0xf011('0x6')][_0xf011('0x14')][this[_0xf011('0x12')]['id']],null,this['routing']);this[_0xf011('0x6')]['agents'][this['agent']['id']][_0xf011('0x1d')]=![];this[_0xf011('0x6')]['agents'][this['agent']['id']][_0xf011('0x1e')]=undefined;util[_0xf011('0x19')](this[_0xf011('0x7')]['id'],this[_0xf011('0x6')][_0xf011('0x14')][this['agent']['id']],_0x175c26?'STOP':'TIMEOUT');}if(!_0x175c26){setTimeout(this['push'][_0xf011('0xa')](this),0x3e8);}};function agent(_0x5d6d8b,_0x12a31d,_0x50e62b,_0x33a0da){return new Agent(_0x5d6d8b,_0x12a31d,_0x50e62b,_0x33a0da);}module[_0xf011('0x1f')]=agent;