server/services/routing/server/applications/strategy/beepall.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x7c0b=['isAgentAvailable','agents','channel','writeLog','busy','busyQueue','name','showNotification','[%s][QUEUE]\x20EMPTY','STOP','TIMEOUT','exports','lodash','uuid','./util','../../../../../config/logger','routing','notificationId','queue','realtime','squeue','push','handleTimeout','bind','timeout','drained','handleDrained','prototype','handleRun','Agents','length','isNil','info','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s'];(function(_0x4a923e,_0x900154){var _0x2b82fa=function(_0x350e15){while(--_0x350e15){_0x4a923e['push'](_0x4a923e['shift']());}};_0x2b82fa(++_0x900154);}(_0x7c0b,0x1a4));var _0xb7c0=function(_0x21f609,_0x4c4da9){_0x21f609=_0x21f609-0x0;var _0x54c85b=_0x7c0b[_0x21f609];return _0x54c85b;};'use strict';var _=require(_0xb7c0('0x0'));var uuid=require(_0xb7c0('0x1'));var util=require(_0xb7c0('0x2'));var logger=require(_0xb7c0('0x3'))(_0xb7c0('0x4'));var Beepall=function(_0x469cf1,_0x8c6c7c,_0x13697d,_0x1ad8cd){this[_0xb7c0('0x5')]=uuid['v4']();this['squeue']=_0x469cf1;this[_0xb7c0('0x6')]=_0x8c6c7c;this[_0xb7c0('0x7')]=_0x13697d;this[_0xb7c0('0x4')]=_0x1ad8cd;this[_0xb7c0('0x8')][_0xb7c0('0x9')](this['handleRun']['bind'](this),this[_0xb7c0('0xa')][_0xb7c0('0xb')](this));this[_0xb7c0('0x8')]['on'](_0xb7c0('0xc'),this['handleTimeout'][_0xb7c0('0xb')](this));this[_0xb7c0('0x8')]['on'](_0xb7c0('0xd'),this[_0xb7c0('0xe')][_0xb7c0('0xb')](this));};Beepall[_0xb7c0('0xf')][_0xb7c0('0x9')]=function(){this[_0xb7c0('0x8')][_0xb7c0('0x9')](this['handleRun'][_0xb7c0('0xb')](this),this['handleTimeout'][_0xb7c0('0xb')](this));};Beepall[_0xb7c0('0xf')]['handleDrained']=function(_0x549e21){this['handleTimeout'](!![]);};Beepall[_0xb7c0('0xf')][_0xb7c0('0x10')]=function(_0xae746d){var _0xe1c00f=!![];if(!_['isNil'](this[_0xb7c0('0x6')])&&!_['isNil'](this[_0xb7c0('0x6')]['Agents'])&&this['queue'][_0xb7c0('0x11')]['length']>0x0){for(var _0x2b3acf=0x0,_0x3cadcf;_0x2b3acf<this['queue'][_0xb7c0('0x11')][_0xb7c0('0x12')];_0x2b3acf+=0x1){_0x3cadcf=this['queue'][_0xb7c0('0x11')][_0x2b3acf]['id'];if(_[_0xb7c0('0x13')](this[_0xb7c0('0x7')]['agents'][_0x3cadcf])){logger[_0xb7c0('0x14')](_0xb7c0('0x15'),this['squeue']['id'],_0x3cadcf);}else{if(util[_0xb7c0('0x16')](this[_0xb7c0('0x8')]['id'],this[_0xb7c0('0x7')][_0xb7c0('0x17')][_0x3cadcf],this[_0xb7c0('0x8')][_0xb7c0('0x18')],!![])){_0xe1c00f=![];util[_0xb7c0('0x19')](this[_0xb7c0('0x8')]['id'],this[_0xb7c0('0x7')][_0xb7c0('0x17')][_0x3cadcf],'RINGING');this[_0xb7c0('0x7')][_0xb7c0('0x17')][_0x3cadcf][_0xb7c0('0x1a')]=!![];this[_0xb7c0('0x7')]['agents'][_0x3cadcf][_0xb7c0('0x1b')]=this[_0xb7c0('0x6')][_0xb7c0('0x1c')];util[_0xb7c0('0x1d')](this['notificationId'],this[_0xb7c0('0x8')]['id'],this['realtime'][_0xb7c0('0x17')][_0x3cadcf],this[_0xb7c0('0x6')],this[_0xb7c0('0x4')]);}}}if(_0xe1c00f){logger['info']('[%s][QUEUE]\x20ALL\x20AGENTS\x20ARE\x20BUSY',this['squeue']['id']);setTimeout(this[_0xb7c0('0x9')][_0xb7c0('0xb')](this),0x3e8);}}else{logger['info'](_0xb7c0('0x1e'),this[_0xb7c0('0x8')]['id']);setTimeout(this[_0xb7c0('0x9')]['bind'](this),0x3e8);}};Beepall['prototype']['handleTimeout']=function(_0x109aec){if(!_[_0xb7c0('0x13')](this[_0xb7c0('0x6')])&&!_[_0xb7c0('0x13')](this[_0xb7c0('0x6')][_0xb7c0('0x11')])){for(var _0xe4968e=0x0,_0x3e9112;_0xe4968e<this[_0xb7c0('0x6')][_0xb7c0('0x11')]['length'];_0xe4968e+=0x1){_0x3e9112=this[_0xb7c0('0x6')][_0xb7c0('0x11')][_0xe4968e]['id'];if(_['isNil'](this['realtime']['agents'][_0x3e9112])){logger[_0xb7c0('0x14')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0xb7c0('0x8')]['id'],_0x3e9112);}else{util['hideNotification'](this[_0xb7c0('0x5')],this['squeue']['id'],this[_0xb7c0('0x7')][_0xb7c0('0x17')][_0x3e9112],this[_0xb7c0('0x6')],this['routing']);util[_0xb7c0('0x19')](this[_0xb7c0('0x8')]['id'],this[_0xb7c0('0x7')][_0xb7c0('0x17')][_0x3e9112],_0x109aec?_0xb7c0('0x1f'):_0xb7c0('0x20'));this[_0xb7c0('0x7')]['agents'][_0x3e9112][_0xb7c0('0x1a')]=![];this['realtime'][_0xb7c0('0x17')][_0x3e9112][_0xb7c0('0x1b')]=undefined;}}}if(!_0x109aec){setTimeout(this['push']['bind'](this),0x3e8);}};function beepall(_0x36e791,_0x4f0724,_0x2eb698,_0x3125c4){return new Beepall(_0x36e791,_0x4f0724,_0x2eb698,_0x3125c4);}module[_0xb7c0('0x21')]=beepall;