server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xa5fd=['saveWaitingNotification','showNotification','writeLog','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','exports','lodash','uuid','./util','routing','notificationId','squeue','realtime','intervals','push','bind','handleTimeout','timeout','drained','handleDrained','prototype','handleRun','handleCheckReject','isAgentAvailable','agents','agentId','channel','debug','[%s][QUEUE]\x20available\x20again\x20%s','done','mapAgentsId','[%s][QUEUE]\x20try\x20with\x20%s','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','busyQueue','queue','name'];(function(_0x337500,_0xba279f){var _0x1749d8=function(_0xb4987){while(--_0xb4987){_0x337500['push'](_0x337500['shift']());}};_0x1749d8(++_0xba279f);}(_0xa5fd,0x137));var _0xda5f=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xa5fd[_0x3dd15e];return _0x231fd0;};'use strict';var rr=require('rr');var _=require(_0xda5f('0x0'));var uuid=require(_0xda5f('0x1'));var util=require(_0xda5f('0x2'));var logger=require('../../../../../config/logger')(_0xda5f('0x3'));var RRMemory=function(_0x1abb10,_0x39ab92,_0x860a27,_0x3af7d6){this[_0xda5f('0x4')]=uuid['v4']();this[_0xda5f('0x5')]=_0x1abb10;this['queue']=_0x39ab92;this[_0xda5f('0x6')]=_0x860a27;this[_0xda5f('0x3')]=_0x3af7d6;this[_0xda5f('0x7')]={};this[_0xda5f('0x5')][_0xda5f('0x8')](this['handleRun'][_0xda5f('0x9')](this),this[_0xda5f('0xa')][_0xda5f('0x9')](this),this['module']);this[_0xda5f('0x5')]['on'](_0xda5f('0xb'),this[_0xda5f('0xa')]['bind'](this));this[_0xda5f('0x5')]['on'](_0xda5f('0xc'),this[_0xda5f('0xd')][_0xda5f('0x9')](this));};RRMemory[_0xda5f('0xe')]['push']=function(){this['squeue'][_0xda5f('0x8')](this[_0xda5f('0xf')][_0xda5f('0x9')](this),this[_0xda5f('0xa')][_0xda5f('0x9')](this));};RRMemory[_0xda5f('0xe')][_0xda5f('0xd')]=function(){this[_0xda5f('0xa')](!![]);};RRMemory['prototype'][_0xda5f('0x10')]=function(_0x576516){if(util[_0xda5f('0x11')](this[_0xda5f('0x5')]['id'],this[_0xda5f('0x6')][_0xda5f('0x12')][this[_0xda5f('0x13')]],this['squeue'][_0xda5f('0x14')],!![])){logger[_0xda5f('0x15')](_0xda5f('0x16'),this[_0xda5f('0x5')]['id'],this[_0xda5f('0x13')]);clearInterval(this[_0xda5f('0x7')][this[_0xda5f('0x13')]]);_0x576516[_0xda5f('0x17')]();setTimeout(this[_0xda5f('0x8')][_0xda5f('0x9')](this),0x3e8);}};RRMemory[_0xda5f('0xe')][_0xda5f('0xf')]=function(_0x5cf5c7){this[_0xda5f('0x13')]=rr(this['queue'][_0xda5f('0x18')]);logger['debug'](_0xda5f('0x19'),this[_0xda5f('0x5')]['id'],this[_0xda5f('0x13')]);if(_[_0xda5f('0x1a')](this[_0xda5f('0x6')][_0xda5f('0x12')][this['agentId']])){logger[_0xda5f('0x15')](_0xda5f('0x1b'),this[_0xda5f('0x5')]['id'],this[_0xda5f('0x13')]);_0x5cf5c7[_0xda5f('0x17')]();setTimeout(this[_0xda5f('0x8')][_0xda5f('0x9')](this),0x3e8);}else{if(util[_0xda5f('0x11')](this[_0xda5f('0x5')]['id'],this[_0xda5f('0x6')][_0xda5f('0x12')][this[_0xda5f('0x13')]],this[_0xda5f('0x5')][_0xda5f('0x14')],!![])){this[_0xda5f('0x6')]['agents'][this[_0xda5f('0x13')]]['busy']=!![];this[_0xda5f('0x6')][_0xda5f('0x12')][this[_0xda5f('0x13')]][_0xda5f('0x1c')]=this[_0xda5f('0x1d')][_0xda5f('0x1e')];util[_0xda5f('0x1f')](this[_0xda5f('0x6')],this[_0xda5f('0x3')],this[_0xda5f('0x6')][_0xda5f('0x12')][this[_0xda5f('0x13')]],this[_0xda5f('0x5')][_0xda5f('0x14')]);util[_0xda5f('0x20')](this[_0xda5f('0x4')],this[_0xda5f('0x5')]['id'],this['realtime'][_0xda5f('0x12')][this[_0xda5f('0x13')]],this[_0xda5f('0x1d')],this[_0xda5f('0x3')]);util[_0xda5f('0x21')](this[_0xda5f('0x5')]['id'],this[_0xda5f('0x6')][_0xda5f('0x12')][this[_0xda5f('0x13')]],'RINGING');this[_0xda5f('0x7')][this[_0xda5f('0x13')]]=setInterval(this[_0xda5f('0x10')]['bind'](this,_0x5cf5c7),0x3e8);}else{logger[_0xda5f('0x15')](_0xda5f('0x22'),this[_0xda5f('0x5')]['id'],this[_0xda5f('0x13')]);_0x5cf5c7[_0xda5f('0x17')]();setTimeout(this[_0xda5f('0x8')][_0xda5f('0x9')](this),0x3e8);}}};RRMemory[_0xda5f('0xe')]['handleTimeout']=function(_0x8f6409){logger[_0xda5f('0x15')](_0xda5f('0x23'),this['squeue']['id'],this[_0xda5f('0x13')]);if(_[_0xda5f('0x1a')](this[_0xda5f('0x6')][_0xda5f('0x12')][this['agentId']])){logger[_0xda5f('0x15')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0xda5f('0x5')]['id'],this['agentId']);}else{clearInterval(this['intervals'][this['agentId']]);util[_0xda5f('0x24')](this['notificationId'],this[_0xda5f('0x5')]['id'],this['realtime']['agents'][this[_0xda5f('0x13')]],this[_0xda5f('0x1d')],this[_0xda5f('0x3')]);util[_0xda5f('0x21')](this[_0xda5f('0x5')]['id'],this[_0xda5f('0x6')][_0xda5f('0x12')][this[_0xda5f('0x13')]],'TIMEOUT');this[_0xda5f('0x6')][_0xda5f('0x12')][this[_0xda5f('0x13')]]['busy']=![];this[_0xda5f('0x6')][_0xda5f('0x12')][this[_0xda5f('0x13')]][_0xda5f('0x1c')]=undefined;util['removeWaitingNotification'](this[_0xda5f('0x6')],this['routing'],this['realtime'][_0xda5f('0x12')][this['agentId']],this[_0xda5f('0x5')][_0xda5f('0x14')]);}if(!_0x8f6409){setTimeout(this[_0xda5f('0x8')][_0xda5f('0x9')](this),0x3e8);}};function rrmemory(_0x5e437a,_0x571c88,_0x46a02e,_0x5d1f3b){return new RRMemory(_0x5e437a,_0x571c88,_0x46a02e,_0x5d1f3b);}module[_0xda5f('0x25')]=rrmemory;