server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xb649=['agentId','channel','info','queue','mapAgentsId','done','isAgentAvailable','agents','busyQueue','showNotification','notificationId','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','isNil','hideNotification','busy','exports','lodash','../../../../../config/logger','routing','squeue','realtime','intervals','push','handleRun','handleTimeout','module','timeout','bind','drained','handleDrained','prototype','handleCheckReject'];(function(_0x2850a4,_0x12e7b6){var _0x404217=function(_0x576bc4){while(--_0x576bc4){_0x2850a4['push'](_0x2850a4['shift']());}};_0x404217(++_0x12e7b6);}(_0xb649,0x12b));var _0x9b64=function(_0x3d4ef1,_0x5a957c){_0x3d4ef1=_0x3d4ef1-0x0;var _0x409423=_0xb649[_0x3d4ef1];return _0x409423;};'use strict';var rr=require('rr');var _=require(_0x9b64('0x0'));var uuid=require('uuid');var util=require('./util');var logger=require(_0x9b64('0x1'))(_0x9b64('0x2'));var RRMemory=function(_0x5b9baa,_0x9408a5,_0x4097fb,_0x1f6abb){this['notificationId']=uuid['v4']();this[_0x9b64('0x3')]=_0x5b9baa;this['queue']=_0x9408a5;this[_0x9b64('0x4')]=_0x4097fb;this[_0x9b64('0x2')]=_0x1f6abb;this[_0x9b64('0x5')]={};this[_0x9b64('0x3')][_0x9b64('0x6')](this[_0x9b64('0x7')]['bind'](this),this[_0x9b64('0x8')]['bind'](this),this[_0x9b64('0x9')]);this[_0x9b64('0x3')]['on'](_0x9b64('0xa'),this[_0x9b64('0x8')][_0x9b64('0xb')](this));this[_0x9b64('0x3')]['on'](_0x9b64('0xc'),this[_0x9b64('0xd')][_0x9b64('0xb')](this));};RRMemory[_0x9b64('0xe')][_0x9b64('0x6')]=function(){this[_0x9b64('0x3')][_0x9b64('0x6')](this['handleRun'][_0x9b64('0xb')](this),this[_0x9b64('0x8')]['bind'](this));};RRMemory[_0x9b64('0xe')]['handleDrained']=function(_0x2919a5){this[_0x9b64('0x8')](!![]);};RRMemory[_0x9b64('0xe')][_0x9b64('0xf')]=function(_0x277fc7){if(util['isAgentAvailable'](this[_0x9b64('0x3')]['id'],this['realtime']['agents'][this[_0x9b64('0x10')]],this[_0x9b64('0x3')][_0x9b64('0x11')],!![])){logger[_0x9b64('0x12')]('[%s][QUEUE]\x20available\x20again\x20%s',this[_0x9b64('0x3')]['id'],this[_0x9b64('0x10')]);clearInterval(this[_0x9b64('0x5')][this[_0x9b64('0x10')]]);_0x277fc7['done']();setTimeout(this[_0x9b64('0x6')][_0x9b64('0xb')](this),0x3e8);}};RRMemory['prototype'][_0x9b64('0x7')]=function(_0x40aec9){this[_0x9b64('0x10')]=rr(this[_0x9b64('0x13')][_0x9b64('0x14')]);logger[_0x9b64('0x12')]('[%s][QUEUE]\x20try\x20with\x20%s',this[_0x9b64('0x3')]['id'],this[_0x9b64('0x10')]);if(_['isNil'](this[_0x9b64('0x4')]['agents'][this[_0x9b64('0x10')]])){logger[_0x9b64('0x12')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0x9b64('0x3')]['id'],this[_0x9b64('0x10')]);_0x40aec9[_0x9b64('0x15')]();setTimeout(this[_0x9b64('0x6')][_0x9b64('0xb')](this),0x3e8);}else{if(util[_0x9b64('0x16')](this[_0x9b64('0x3')]['id'],this['realtime'][_0x9b64('0x17')][this[_0x9b64('0x10')]],this[_0x9b64('0x3')][_0x9b64('0x11')],!![])){this[_0x9b64('0x4')]['agents'][this[_0x9b64('0x10')]]['busy']=!![];this[_0x9b64('0x4')][_0x9b64('0x17')][this[_0x9b64('0x10')]][_0x9b64('0x18')]=this[_0x9b64('0x13')]['name'];util[_0x9b64('0x19')](this[_0x9b64('0x1a')],this[_0x9b64('0x3')]['id'],this[_0x9b64('0x4')][_0x9b64('0x17')][this[_0x9b64('0x10')]],this[_0x9b64('0x13')],this['routing']);util[_0x9b64('0x1b')](this[_0x9b64('0x3')]['id'],this[_0x9b64('0x4')][_0x9b64('0x17')][this[_0x9b64('0x10')]],_0x9b64('0x1c'));this[_0x9b64('0x5')][this[_0x9b64('0x10')]]=setInterval(this[_0x9b64('0xf')][_0x9b64('0xb')](this,_0x40aec9),0x3e8);}else{logger[_0x9b64('0x12')](_0x9b64('0x1d'),this[_0x9b64('0x3')]['id'],this[_0x9b64('0x10')]);_0x40aec9['done']();setTimeout(this[_0x9b64('0x6')][_0x9b64('0xb')](this),0x3e8);}}};RRMemory['prototype'][_0x9b64('0x8')]=function(_0x1ef59f){logger[_0x9b64('0x12')](_0x9b64('0x1e'),this[_0x9b64('0x3')]['id'],this[_0x9b64('0x10')]);if(_[_0x9b64('0x1f')](this['realtime']['agents'][this[_0x9b64('0x10')]])){logger[_0x9b64('0x12')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0x9b64('0x3')]['id'],this['agentId']);}else{clearInterval(this['intervals'][this['agentId']]);util[_0x9b64('0x20')](this[_0x9b64('0x1a')],this[_0x9b64('0x3')]['id'],this[_0x9b64('0x4')]['agents'][this['agentId']],this['queue'],this[_0x9b64('0x2')]);util[_0x9b64('0x1b')](this[_0x9b64('0x3')]['id'],this[_0x9b64('0x4')][_0x9b64('0x17')][this[_0x9b64('0x10')]],'TIMEOUT');this[_0x9b64('0x4')][_0x9b64('0x17')][this[_0x9b64('0x10')]][_0x9b64('0x21')]=![];this[_0x9b64('0x4')][_0x9b64('0x17')][this[_0x9b64('0x10')]][_0x9b64('0x18')]=undefined;}if(!_0x1ef59f){setTimeout(this[_0x9b64('0x6')][_0x9b64('0xb')](this),0x3e8);}};function rrmemory(_0x1fd74e,_0x5183a1,_0x5489ff,_0x4a16a7){return new RRMemory(_0x1fd74e,_0x5183a1,_0x5489ff,_0x4a16a7);}module[_0x9b64('0x22')]=rrmemory;