server/services/routing/server/applications/strategy/util.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xc2c7=['redis','localhost','socket.io-emitter','emit','format','user:%s','name','user:save','split','\x20interaction','account','notificationSound','notificationShake','body','queue','getMustacheRender','notificationTemplate','msg','I\x20can\x27t\x20render\x20your\x20template','error','[%s][QUEUE]\x20%s','message','notification:%s','remove','info','[%s][QUEUE][AGENT:%s][STATUS:%s]','isAgentAvailable','busy','online','OFFLINE','Pause','Capacity','hasOwnProperty','CurrentCapacity','toUpperCase','showNotification','hideNotification','writeLog','util','../utils','mustache','ioredis','../../../../../config/environment','../../../../../config/logger','routing'];(function(_0x51020b,_0x38c2c7){var _0x371e47=function(_0x2a538f){while(--_0x2a538f){_0x51020b['push'](_0x51020b['shift']());}};_0x371e47(++_0x38c2c7);}(_0xc2c7,0x134));var _0x7c2c=function(_0x31fad6,_0x3c72d4){_0x31fad6=_0x31fad6-0x0;var _0x19beaf=_0xc2c7[_0x31fad6];return _0x19beaf;};'use strict';var _=require('lodash');var util=require(_0x7c2c('0x0'));var utils=require(_0x7c2c('0x1'));var Mustache=require(_0x7c2c('0x2'));var Redis=require(_0x7c2c('0x3'));var config=require(_0x7c2c('0x4'));var logger=require(_0x7c2c('0x5'))(_0x7c2c('0x6'));config[_0x7c2c('0x7')]=_['defaults'](config['redis'],{'host':_0x7c2c('0x8'),'port':0x18eb});var io=require(_0x7c2c('0x9'))(new Redis(config[_0x7c2c('0x7')]));function emit(_0x54f027,_0x4abe93,_0x5a1027){io['to'](_0x54f027)[_0x7c2c('0xa')](_0x4abe93,_0x5a1027);}function sendNotification(_0x29638d,_0x3e668f,_0x3b780b,_0x279cff,_0x57b107,_0x3093d2){io['to'](util[_0x7c2c('0xb')](_0x7c2c('0xc'),_0x279cff[_0x7c2c('0xd')]))[_0x7c2c('0xa')](_0x7c2c('0xe'),_0x279cff);var _0x2cb057=_0x3093d2||{};var _0x38fc25=_0x3b780b[_0x7c2c('0xf')]('.');var _0x3e627f={'uniqueid':_0x3e668f,'channel':_0x38fc25[0x0],'id':_0x38fc25[0x1],'title':_0x38fc25[0x0]+_0x7c2c('0x10'),'interactionId':_0x38fc25[0x2],'queue':_0x57b107?_0x57b107[_0x7c2c('0xd')]:null,'sound':_0x2cb057[_0x7c2c('0x11')][_0x7c2c('0x12')],'shake':_0x2cb057[_0x7c2c('0x11')][_0x7c2c('0x13')]};try{if(!_0x2cb057['body']){_0x2cb057['body']={};}if(_0x57b107){_0x2cb057[_0x7c2c('0x14')][_0x7c2c('0x15')]=_0x57b107;}else if(_0x2cb057[_0x7c2c('0x14')]['queue']){delete _0x2cb057[_0x7c2c('0x14')][_0x7c2c('0x15')];}_0x3e627f['msg']=utils[_0x7c2c('0x16')](_0x2cb057['account'][_0x7c2c('0x17')],_0x2cb057);}catch(_0x51b73c){_0x3e627f[_0x7c2c('0x18')]=_0x7c2c('0x19');logger[_0x7c2c('0x1a')](util[_0x7c2c('0xb')](_0x7c2c('0x1b'),_0x3e668f,_0x51b73c[_0x7c2c('0x1c')]));}io['to'](util[_0x7c2c('0xb')](_0x7c2c('0xc'),_0x279cff[_0x7c2c('0xd')]))[_0x7c2c('0xa')](util[_0x7c2c('0xb')](_0x7c2c('0x1d'),_0x29638d?'save':_0x7c2c('0x1e')),_0x3e627f);}function writeLog(_0x4adb62,_0x506d47,_0x15ae33){return logger[_0x7c2c('0x1f')](util[_0x7c2c('0xb')](_0x7c2c('0x20'),_0x4adb62,_0x506d47[_0x7c2c('0xd')],_0x15ae33));}exports[_0x7c2c('0x21')]=function(_0xa84620,_0x541368,_0x10c356,_0x4dedd8){if(_0x541368[_0x7c2c('0x22')]){writeLog(_0xa84620,_0x541368,'BUSY');return![];}if(!_0x541368[_0x7c2c('0x23')]){writeLog(_0xa84620,_0x541368,_0x7c2c('0x24'));return![];}if(_0x541368[_0x10c356+_0x7c2c('0x25')]){writeLog(_0xa84620,_0x541368,'PAUSE');return![];}if(_0x4dedd8&&_0x541368['hasOwnProperty'](_0x10c356+_0x7c2c('0x26'))&&_0x541368[_0x7c2c('0x27')](_0x10c356+_0x7c2c('0x28'))){if(_0x541368[_0x10c356+_0x7c2c('0x26')]>0x0&&_0x541368[_0x10c356+_0x7c2c('0x28')]>=_0x541368[_0x10c356+_0x7c2c('0x26')]){writeLog(_0xa84620,_0x541368,_0x10c356[_0x7c2c('0x29')]()+'\x20MAXCAPACITY');return![];}}return!![];};exports[_0x7c2c('0x2a')]=function(_0xf39941,_0x3b2652,_0x22d03f,_0x145788,_0x1f8846){return sendNotification(!![],_0xf39941,_0x3b2652,_0x22d03f,_0x145788,_0x1f8846);};exports[_0x7c2c('0x2b')]=function(_0x26f472,_0xa040ff,_0x5769ec,_0x465ad6,_0x3a3730){return sendNotification(![],_0x26f472,_0xa040ff,_0x5769ec,_0x465ad6,_0x3a3730);};exports[_0x7c2c('0x2c')]=writeLog;