Built motion from commit 712a57186.|1.0.37
[motion.git] / server / config / integrations / freshdesk.js
index b31f4a6..a86941d 100644 (file)
@@ -1 +1 @@
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_0x5dff[17]][_0x5dff[16]]= function(_0x18eaxd,_0x18eaxe,_0x18eaxf,_0x18eax10,_0x18eax11,_0x18eax12,_0x18eax13){var _0x18eax14={connection:undefined,configuration:undefined,agent:undefined,enduser:undefined,ticketId:undefined,recordEnable:false,serverUrl:undefined};if(!_0x18eaxd||  !_0x18eaxe){logger[_0x5dff[19]](_0x5dff[18]);return};IntConfiguration[_0x5dff[22]]({where:{id:_0x18eaxe,AccountId:_0x18eaxd},include:[{all:true,include:[{all:true}]}]})[_0x5dff[21]](handleEntityNotFound())[_0x5dff[21]](handleConnection(_0x18eax14))[_0x5dff[21]](searchMotionAgent(_0x18eaxf,_0x18eax11))[_0x5dff[21]](handleMotionAgent(_0x18eax14))[_0x5dff[21]](searchQueue(_0x18eax11))[_0x5dff[21]](handleQueueRecordings(_0x18eax14,_0x18eax11))[_0x5dff[21]](searchRoute(_0x18eax11))[_0x5dff[21]](handleOutboundRecordings(_0x18eax14,_0x18eax11))[_0x5dff[21]](searchAgent(_0x18eax14))[_0x5dff[21]](handleAgent(_0x18eax14,_0x18eaxf,_0x18eax11,_0x18eax10))[_0x5dff[21]](searchAdmin(_0x18eax14))[_0x5dff[21]](handleAdmin(_0x18eax14))[_0x5dff[21]](searchContact(_0x18eax14,_0x18eaxf,_0x18eax11,_0x18eax10))[_0x5dff[21]](searchContactMobile(_0x18eax14,_0x18eaxf,_0x18eax11,_0x18eax10))[_0x5dff[21]](handleContact(_0x18eax14,_0x18eaxf,_0x18eax11,_0x18eax10))[_0x5dff[21]](createContact(_0x18eax14,_0x18eaxf,_0x18eax11,_0x18eax10))[_0x5dff[21]](handleCreateContact(_0x18eax14,_0x18eaxf,_0x18eax11,_0x18eax10))[_0x5dff[21]](ticketCreation(_0x18eax14,_0x18eax11,_0x18eax12,_0x18eaxf,_0x18eax10))[_0x5dff[21]](handleTicketDisplay(_0x18eax14))[_0x5dff[21]](handleReportIntegration(_0x18eax14,_0x18eaxf,_0x18eax11,_0x18eaxd,_0x18eax13,_0x18eax10))[_0x5dff[21]](handleEnd(_0x18eax14))[_0x5dff[20]](handleError(_0x18eax14,_0x18eaxf,_0x18eax11,_0x18eaxd))};function handleEntityNotFound(){return function(_0x18eax16){return _0x18eax16?_0x18eax16:null}}function handleConnection(_0x18eax14){return function(_0x18eax18){var _0x18eax19=getAccountConfiguration(_0x18eax18.FreshdeskAccount);_0x18eax14[_0x5dff[23]]= _0x18eax18;_0x18eax14[_0x5dff[24]]= _0x18eax19[_0x5dff[24]];_0x18eax14[_0x5dff[25]]= _0x18eax19[_0x5dff[25]];_0x18eax14[_0x5dff[26]]= _0x18eax18[_0x5dff[28]][_0x5dff[27]][_0x5dff[26]];_0x18eax14[_0x5dff[29]]= _0x18eax18[_0x5dff[27]][_0x5dff[29]]}}function getAccountConfiguration(_0x18eax1b){var _0x18eax1c={uri:stripTrailingSlash(_0x18eax1b[_0x5dff[30]]),headers:{"\x41\x75\x74\x68\x6F\x72\x69\x7A\x61\x74\x69\x6F\x6E":undefined,"\x43\x6F\x6E\x74\x65\x6E\x74\x2D\x54\x79\x70\x65":_0x5dff[31],"\x41\x63\x63\x65\x70\x74":_0x5dff[31]}};_0x18eax1c[_0x5dff[25]][_0x5dff[32]]= _0x5dff[33]+  new Buffer(_0x18eax1b[_0x5dff[35]]+ _0x5dff[36]).toString(_0x5dff[34]);return _0x18eax1c}function searchMotionAgent(_0x18eaxf,_0x18eax11){return function(){var _0x18eax1e=getAgentSearchPropertyFromChannel(_0x18eaxf);if(_0x18eax11[_0x5dff[37]](_0x18eax1e)){return Agent[_0x5dff[41]](_0x5dff[40])[_0x5dff[39]]({where:{name:getValueFromPropertyName(_0x18eax11,_0x18eax1e)},attributes:[_0x5dff[38]]})};return}}function handleMotionAgent(_0x18eax14){return function(_0x18eax20){if(_0x18eax20&& _0x18eax20[_0x5dff[38]]){_0x18eax14[_0x5dff[42]]= _0x18eax20[_0x5dff[38]]};return}}function searchQueue(_0x18eax11){return function(){if(_0x18eax11[_0x5dff[43]]){return VoiceQueue[_0x5dff[39]]({where:{name:_0x18eax11[_0x5dff[43]]},attributes:[_0x5dff[44],_0x5dff[45]]})}else {return}}}function handleQueueRecordings(_0x18eax14,_0x18eax11){return function(_0x18eax23){if(_0x18eax11[_0x5dff[43]]){if(_0x18eax23&& _0x18eax23[_0x5dff[45]]){logger[_0x5dff[15]](_0x5dff[46]+ _0x18eax23[_0x5dff[44]]);_0x18eax14[_0x5dff[47]]= true}else {_0x18eax14[_0x5dff[47]]= false;logger[_0x5dff[15]](_0x5dff[48])}};return}}function searchRoute(_0x18eax11){return function(){if(_0x18eax11[_0x5dff[49]]){return VoiceExtension[_0x5dff[39]]({where:{id:_0x18eax11[_0x5dff[49]]},attributes:[_0x5dff[50],_0x5dff[51]]})}else {return}}}function handleOutboundRecordings(_0x18eax14,_0x18eax11){return function(_0x18eax26){if(_0x18eax11[_0x5dff[49]]){if(_0x18eax26&& _0x18eax26[_0x5dff[51]]){logger[_0x5dff[15]](_0x5dff[52]+ _0x18eax26[_0x5dff[50]]);_0x18eax14[_0x5dff[47]]= true}else {_0x18eax14[_0x5dff[47]]= false;logger[_0x5dff[15]](_0x5dff[53])}};return}}function searchAgent(_0x18eax14){return function(){if(_0x18eax14[_0x5dff[42]]){return rp({uri:join_url(_0x18eax14[_0x5dff[24]],_0x5dff[54]),headers:_0x18eax14[_0x5dff[25]],json:true})}};return}function getAgentSearchPropertyFromChannel(_0x18eaxf){var _0x18eax29=_0x5dff[55];if(_0x18eaxf){switch(_0x18eaxf){case _0x5dff[57]:_0x18eax29= _0x5dff[56];break;default:_0x18eax29= _0x5dff[56];logger[_0x5dff[19]](_0x5dff[58]+ _0x18eaxf)}};return _0x18eax29}function getValueFromPropertyName(_0x18eax11,_0x18eax29,_0x18eax14){if(_0x18eax29=== _0x5dff[59]){if(_0x18eax14&& _0x18eax14[_0x5dff[47]]&& _0x18eax14[_0x5dff[26]]){return util[_0x5dff[62]](_0x5dff[60],stripTrailingSlash(_0x18eax14[_0x5dff[26]]),_0x18eax11[_0x5dff[61]])}else {return null}}else {return _[_0x5dff[63]](_0x18eax11,_0x18eax29)}}function handleAgent(_0x18eax14,_0x18eaxf,_0x18eax2c,_0x18eax10){return function(_0x18eax11){if(_0x18eax11&& _0x18eax11[_0x5dff[64]]> 0){logger[_0x5dff[15]](_0x5dff[65]+ _0x18eax11[_0x5dff[64]]+ _0x5dff[66]+ _0x18eax14[_0x5dff[42]]);_0x18eax14[_0x5dff[40]]= getMatchObject(_0x18eax11,_0x5dff[44],_0x18eax14[_0x5dff[42]]);return _0x18eax14[_0x5dff[40]]}else {logger[_0x5dff[15]](_0x5dff[67]);return}}}function getMatchObject(_0x18eax2e,_0x18eax29,_0x18eax2f){var _0x18eax30=_[_0x5dff[22]](_0x18eax2e,function(_0x18eax31){if(_0x18eax31[_0x5dff[68]][_0x18eax29]=== _0x18eax2f){return _0x18eax31}});return _0x18eax30}function searchAdmin(_0x18eax14){return function(){if(_0x18eax14[_0x5dff[40]]){return};logger[_0x5dff[15]](_0x5dff[69]+ _0x18eax14[_0x5dff[42]]+ _0x5dff[70]);return rp({uri:join_url(_0x18eax14[_0x5dff[24]],_0x5dff[71]),headers:_0x18eax14[_0x5dff[25]],json:true})}}function handleAdmin(_0x18eax14){return function(_0x18eax11){if(!_0x18eax11){return};_0x18eax14[_0x5dff[40]]= _0x18eax11;return _0x18eax14[_0x5dff[40]]}}function searchContact(_0x18eax14,_0x18eaxf,_0x18eax11,_0x18eax10){return function(){var _0x18eax35=getValueFromPropertyName(_0x18eax11,getEndUserSearchPropertyFromChannel(_0x18eaxf,_0x18eax10),_0x18eax14);logger[_0x5dff[15]](_0x5dff[72]+ _0x18eax35);return rp({uri:join_url(_0x18eax14[_0x5dff[24]],_0x5dff[73]+ _0x18eax35),headers:_0x18eax14[_0x5dff[25]],json:true})}}function searchContactMobile(_0x18eax14,_0x18eaxf,_0x18eax2c,_0x18eax10){return function(_0x18eax11){if(_0x18eax11&& _0x18eax11[_0x5dff[64]]> 0){return _0x18eax11};var _0x18eax37=getValueFromPropertyName(_0x18eax2c,getEndUserSearchPropertyFromChannel(_0x18eaxf,_0x18eax10),_0x18eax14);logger[_0x5dff[15]](_0x5dff[74]+ _0x18eax37);return rp({uri:join_url(_0x18eax14[_0x5dff[24]],_0x5dff[75]+ _0x18eax37),headers:_0x18eax14[_0x5dff[25]],json:true})}}function getEndUserSearchPropertyFromChannel(_0x18eaxf,_0x18eax10){var _0x18eax29=_0x5dff[55];if(_0x18eaxf){switch(_0x18eaxf){case _0x5dff[57]:if(_0x18eax10=== _0x5dff[76]){_0x18eax29= _0x5dff[77]}else {if(_0x18eax10=== _0x5dff[43]){_0x18eax29= _0x5dff[78]}};break;default:_0x18eax29= _0x5dff[78];logger[_0x5dff[19]](_0x5dff[58]+ _0x18eaxf)}};return _0x18eax29}function getEndUserNamePropertyFromChannel(_0x18eaxf,_0x18eax10){var _0x18eax29=_0x5dff[55];if(_0x18eaxf){switch(_0x18eaxf){case _0x5dff[57]:if(_0x18eax10=== _0x5dff[76]){_0x18eax29= _0x5dff[79]}else {if(_0x18eax10=== _0x5dff[43]){_0x18eax29= _0x5dff[80]}};break;default:_0x18eax29= _0x5dff[80];logger[_0x5dff[19]](_0x5dff[58]+ _0x18eaxf)}};return _0x18eax29}function handleContact(_0x18eax14,_0x18eaxf,_0x18eax2c,_0x18eax10){return function(_0x18eax11){if(!_0x18eax11){return};var _0x18eax3b=getValueFromPropertyName(_0x18eax2c,getEndUserSearchPropertyFromChannel(_0x18eaxf,_0x18eax10));if(_0x18eax11[_0x5dff[64]]> 0){logger[_0x5dff[15]](_0x5dff[81]+ _0x18eax3b);_0x18eax14[_0x5dff[82]]= _0x18eax11[0];return _0x18eax14[_0x5dff[82]]};logger[_0x5dff[15]](_0x5dff[83]+ _0x18eax3b);return}}function createContact(_0x18eax14,_0x18eaxf,_0x18eax2c,_0x18eax10){return function(_0x18eax11){if(!_0x18eax11){logger[_0x5dff[15]](_0x5dff[84]+ getValueFromPropertyName(_0x18eax2c,getEndUserSearchPropertyFromChannel(_0x18eaxf,_0x18eax10)));logger[_0x5dff[85]](getJsonForContactCreation(_0x18eaxf,_0x18eax2c,_0x18eax10));var _0x18eax3d={method:_0x5dff[86],uri:join_url(_0x18eax14[_0x5dff[24]],_0x5dff[87]),headers:_0x18eax14[_0x5dff[25]],body:getJsonForContactCreation(_0x18eaxf,_0x18eax2c,_0x18eax10),json:true};return rp(_0x18eax3d)};return}}function getJsonForContactCreation(_0x18eaxf,_0x18eax11,_0x18eax10){var _0x18eax3f={};switch(_0x18eaxf){case _0x5dff[57]:if(_0x18eax10=== _0x5dff[43]){if(isValidName(_0x18eax11[_0x5dff[80]])){_0x18eax3f[_0x5dff[44]]= getValueFromPropertyName(_0x18eax11,getEndUserNamePropertyFromChannel(_0x18eaxf,_0x18eax10))}else {_0x18eax3f[_0x5dff[44]]= util[_0x5dff[62]](_0x5dff[88],getValueFromPropertyName(_0x18eax11,getEndUserSearchPropertyFromChannel(_0x18eaxf,_0x18eax10)))}}else {if(_0x18eax10=== _0x5dff[76]){if(isValidName(_0x18eax11[_0x5dff[79]])){_0x18eax3f[_0x5dff[44]]= getValueFromPropertyName(_0x18eax11,getEndUserNamePropertyFromChannel(_0x18eaxf,_0x18eax10))}else {_0x18eax3f[_0x5dff[44]]= util[_0x5dff[62]](_0x5dff[88],getValueFromPropertyName(_0x18eax11,getEndUserSearchPropertyFromChannel(_0x18eaxf,_0x18eax10)))}}};_0x18eax3f[_0x5dff[89]]= getValueFromPropertyName(_0x18eax11,getEndUserSearchPropertyFromChannel(_0x18eaxf,_0x18eax10));_0x18eax3f[_0x5dff[90]]= getValueFromPropertyName(_0x18eax11,getEndUserSearchPropertyFromChannel(_0x18eaxf,_0x18eax10));_0x18eax3f[_0x5dff[91]]= util[_0x5dff[62]](_0x5dff[92],getValueFromPropertyName(_0x18eax11,getEndUserSearchPropertyFromChannel(_0x18eaxf,_0x18eax10)));_0x18eax3f[_0x5dff[93]]= util[_0x5dff[62]](_0x5dff[94],getValueFromPropertyName(_0x18eax11,_0x5dff[61]));break;default:console[_0x5dff[19]](_0x5dff[95],_0x18eaxf)};return _0x18eax3f}function isValidName(_0x18eax41){return _0x18eax41&& _0x18eax41!== _0x5dff[96]}function handleCreateContact(_0x18eax14,_0x18eaxf,_0x18eax2c,_0x18eax10){return function(_0x18eax11){if(_0x18eax11){_0x18eax14[_0x5dff[82]]= _0x18eax11};return}}function ticketCreation(_0x18eax14,_0x18eax2c,_0x18eax12,_0x18eaxf,_0x18eax10){return function(){logger[_0x5dff[15]](_0x5dff[97]+ _0x18eax14[_0x5dff[82]][_0x5dff[50]]);var _0x18eax41=util[_0x5dff[62]](_0x5dff[88],getValueFromPropertyName(_0x18eax2c,getEndUserSearchPropertyFromChannel(_0x18eaxf,_0x18eax10)));var _0x18eax35=getValueFromPropertyName(_0x18eax2c,getEndUserSearchPropertyFromChannel(_0x18eaxf,_0x18eax10));var _0x18eax44={};_0x18eax44[_0x5dff[98]]= _0x18eax14[_0x5dff[40]][_0x5dff[50]];_0x18eax44[_0x5dff[99]]= _0x18eax14[_0x5dff[82]][_0x5dff[50]];_0x18eax44[_0x5dff[44]]= (_0x18eax41|| _0x18eax35);_0x18eax44[_0x5dff[89]]= (_0x18eax35|| _0x18eax41);_0x18eax44[_0x5dff[100]]= 3;_0x18eax44[_0x5dff[101]]= 1;_0x18eax44[_0x5dff[102]]= 2;_0x18eax44[_0x5dff[103]]= createSubjectFromConfiguration(_0x18eax14,_0x18eax2c,_0x18eax12);if(!_0x18eax44[_0x5dff[103]]){_0x18eax44[_0x5dff[103]]= _0x5dff[104]+ (_0x18eax35|| _0x18eax41)};_0x18eax44[_0x5dff[91]]= createDescriptionFromConfiguration(_0x18eax14,_0x18eax2c,_0x18eax12);if(!_0x18eax44[_0x5dff[91]]){_0x18eax44[_0x5dff[91]]= _0x5dff[104]+ (_0x18eax35|| _0x18eax41)};var _0x18eax45=createFieldsFromConfiguration(_0x18eax14,_0x18eax2c,_0x18eax12);if(_0x18eax45[_0x5dff[64]]> 0){_[_0x5dff[106]](_0x18eax45,function(_0x18eax46){_0x18eax44[_0x18eax46[_0x5dff[50]]]= _0x18eax46[_0x5dff[105]]})};var _0x18eax47=createCustomFieldsFromConfiguration(_0x18eax14,_0x18eax2c,_0x18eax12);if(_0x18eax47[_0x5dff[64]]> 0){_0x18eax44[_0x5dff[107]]= {};_[_0x5dff[106]](_0x18eax47,function(_0x18eax46){var _0x18eax48=_0x18eax46[_0x5dff[50]];_0x18eax44[_0x5dff[107]][_0x18eax48]= _0x18eax46[_0x5dff[105]]})};var _0x18eax49=createTagsFromConfiguration(_0x18eax14);if(_0x18eax49[_0x5dff[64]]> 0){_0x18eax44[_0x5dff[108]]= _0x18eax49};logger[_0x5dff[85]](_0x18eax44);var _0x18eax3d={method:_0x5dff[86],uri:join_url(_0x18eax14[_0x5dff[24]],_0x5dff[109]),headers:_0x18eax14[_0x5dff[25]],body:_0x18eax44,json:true};return rp(_0x18eax3d)}}function createSubjectFromConfiguration(_0x18eax14,_0x18eax2c,_0x18eax12){var _0x18eax4b=_0x5dff[55];var _0x18eax4c=[];if(_0x18eax14[_0x5dff[23]][_0x5dff[110]][_0x5dff[64]]> 0){var _0x18eax4d=_[_0x5dff[111]](_0x18eax14[_0x5dff[23]].Subject,[_0x5dff[50]]);_[_0x5dff[106]](_0x18eax4d,function(_0x18eax4e){if(_0x18eax4e[_0x5dff[112]]=== _0x5dff[113]){_0x18eax4c[_0x5dff[115]](_0x18eax4e[_0x5dff[114]])}else {if(_0x18eax4e[_0x5dff[112]]=== _0x5dff[116]&& _0x18eax4e[_0x5dff[117]]){var _0x18eax3b=getValueFromPropertyName(_0x18eax2c,_0x18eax4e[_0x5dff[117]],_0x18eax14);if(_0x18eax3b){_0x18eax4c[_0x5dff[115]](_0x18eax3b.toString())}}else {if(_0x18eax4e[_0x5dff[112]]=== _0x5dff[118]&& _0x18eax4e[_0x5dff[119]]&& _0x18eax4e[_0x5dff[119]][_0x5dff[44]]){_0x18eax12[_0x18eax4e[_0x5dff[119]][_0x5dff[44]]]&& _0x18eax4c[_0x5dff[115]](_0x18eax12[_0x18eax4e[_0x5dff[119]][_0x5dff[44]]].toString())}}}});_0x18eax4b= _0x18eax4c[_0x5dff[121]](_0x5dff[120])};return _0x18eax4b}function createDescriptionFromConfiguration(_0x18eax14,_0x18eax2c,_0x18eax12){var _0x18eax50=_0x5dff[55];var _0x18eax4c=[];if(_0x18eax14[_0x5dff[23]][_0x5dff[122]][_0x5dff[64]]> 0){var _0x18eax51=_[_0x5dff[111]](_0x18eax14[_0x5dff[23]].Description,[_0x5dff[50]]);_[_0x5dff[106]](_0x18eax51,function(_0x18eax4e){if(_0x18eax4e[_0x5dff[112]]=== _0x5dff[113]){_0x18eax4c[_0x5dff[115]](_0x18eax4e[_0x5dff[114]])}else {if(_0x18eax4e[_0x5dff[112]]=== _0x5dff[123]){if(_0x18eax4e[_0x5dff[124]]=== _0x5dff[113]&& _0x18eax4e[_0x5dff[125]]){_0x18eax4c[_0x5dff[115]](util[_0x5dff[62]](_0x5dff[126],_0x18eax4e[_0x5dff[125]],_0x18eax4e[_0x5dff[127]]))}else {if(_0x18eax4e[_0x5dff[124]]=== _0x5dff[116]&& _0x18eax4e[_0x5dff[117]]&& _0x18eax4e[_0x5dff[125]]){var _0x18eax3b=getValueFromPropertyName(_0x18eax2c,_0x18eax4e[_0x5dff[117]],_0x18eax14);if(_0x18eax3b){_0x18eax4c[_0x5dff[115]](util[_0x5dff[62]](_0x5dff[126],_0x18eax4e[_0x5dff[125]],_0x18eax3b.toString()))}}else {if(_0x18eax4e[_0x5dff[124]]=== _0x5dff[118]&& _0x18eax4e[_0x5dff[119]]&& _0x18eax4e[_0x5dff[119]][_0x5dff[44]]&& _0x18eax4e[_0x5dff[125]]){_0x18eax12[_0x18eax4e[_0x5dff[119]][_0x5dff[44]]]&& _0x18eax4c[_0x5dff[115]](util[_0x5dff[62]](_0x5dff[126],_0x18eax4e[_0x5dff[125]],_0x18eax12[_0x18eax4e[_0x5dff[119]][_0x5dff[44]]]))}}}}}});_0x18eax50= _0x18eax4c[_0x5dff[121]](_0x5dff[128])};return _0x18eax50}function createFieldsFromConfiguration(_0x18eax14,_0x18eax2c,_0x18eax12){var _0x18eax45=[];var _0x18eax53=[];if(_0x18eax14[_0x5dff[23]][_0x5dff[129]][_0x5dff[64]]> 0){_0x18eax45= _[_0x5dff[130]](_0x18eax14[_0x5dff[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":false});_[_0x5dff[106]](_0x18eax45,function(_0x18eax46){if(_0x18eax46[_0x5dff[112]]=== _0x5dff[113]&& _0x18eax46[_0x5dff[131]]){_0x18eax53[_0x5dff[115]]({id:_0x18eax46[_0x5dff[131]],value:_0x18eax46[_0x5dff[114]]})}else {if(_0x18eax46[_0x5dff[112]]=== _0x5dff[116]&& _0x18eax46[_0x5dff[117]]&& _0x18eax46[_0x5dff[131]]){var _0x18eax3b=getValueFromPropertyName(_0x18eax2c,_0x18eax46[_0x5dff[117]],_0x18eax14);if(_0x18eax3b){_0x18eax53[_0x5dff[115]]({id:_0x18eax46[_0x5dff[131]],value:_0x18eax3b.toString()})}}else {if(_0x18eax46[_0x5dff[112]]=== _0x5dff[118]&& _0x18eax46[_0x5dff[131]]&& _0x18eax46[_0x5dff[119]]&& _0x18eax46[_0x5dff[119]][_0x5dff[44]]){_0x18eax12[_0x18eax46[_0x5dff[119]][_0x5dff[44]]]&& _0x18eax53[_0x5dff[115]]({id:_0x18eax46[_0x5dff[131]],value:_0x18eax12[_0x18eax46[_0x5dff[119]][_0x5dff[44]]].toString()})}}}})};return _0x18eax53}function createCustomFieldsFromConfiguration(_0x18eax14,_0x18eax2c,_0x18eax12){var _0x18eax47=[];var _0x18eax53=[];if(_0x18eax14[_0x5dff[23]][_0x5dff[129]][_0x5dff[64]]> 0){_0x18eax47= _[_0x5dff[130]](_0x18eax14[_0x5dff[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":true});_[_0x5dff[106]](_0x18eax47,function(_0x18eax46){if(_0x18eax46[_0x5dff[112]]=== _0x5dff[113]&& _0x18eax46[_0x5dff[131]]){_0x18eax53[_0x5dff[115]]({id:_0x18eax46[_0x5dff[131]],value:_0x18eax46[_0x5dff[114]]})}else {if(_0x18eax46[_0x5dff[112]]=== _0x5dff[116]&& _0x18eax46[_0x5dff[117]]&& _0x18eax46[_0x5dff[131]]){var _0x18eax3b=getValueFromPropertyName(_0x18eax2c,_0x18eax46[_0x5dff[117]],_0x18eax14);if(_0x18eax3b){_0x18eax53[_0x5dff[115]]({id:_0x18eax46[_0x5dff[131]],value:_0x18eax3b.toString()})}}else {if(_0x18eax46[_0x5dff[112]]=== _0x5dff[118]&& _0x18eax46[_0x5dff[131]]&& _0x18eax46[_0x5dff[119]]&& _0x18eax46[_0x5dff[119]][_0x5dff[44]]){_0x18eax12[_0x18eax46[_0x5dff[119]][_0x5dff[44]]]&& _0x18eax53[_0x5dff[115]]({id:_0x18eax46[_0x5dff[131]],value:_0x18eax12[_0x18eax46[_0x5dff[119]][_0x5dff[44]]].toString()})}}}})};return _0x18eax53}function createTagsFromConfiguration(_0x18eax14){var _0x18eax49=[];if(_0x18eax14[_0x5dff[23]][_0x5dff[132]][_0x5dff[64]]> 0){_0x18eax49= _[_0x5dff[133]](_0x18eax14[_0x5dff[23]].Tags,_0x5dff[44])};return _0x18eax49}function handleTicketDisplay(_0x18eax14){return function(_0x18eax11){if(_0x18eax11&& _0x18eax11[_0x5dff[50]]){logger[_0x5dff[15]](_0x5dff[134]+ _0x18eax11[_0x5dff[50]]);_0x18eax14[_0x5dff[135]]= _0x18eax11[_0x5dff[50]];return};return}}function handleReportIntegration(_0x18eax14,_0x18eaxf,_0x18eax11,_0x18eaxd,_0x18eax13,_0x18eax10){return function(){delete _0x18eax11[_0x5dff[50]];_0x18eax11[_0x5dff[136]]= _0x5dff[137];_0x18eax11[_0x5dff[138]]= _0x18eaxf;_0x18eax11[_0x5dff[139]]= _0x5dff[140];_0x18eax11[_0x5dff[135]]= _0x18eax14[_0x5dff[135]];_0x18eax11[_0x5dff[141]]= _0x18eaxd;_0x18eax11[_0x5dff[142]]= _0x18eax10;_0x18eax11[_0x5dff[143]]= join_url(_0x18eax14[_0x5dff[24]],_0x5dff[144]+ _0x18eax14[_0x5dff[135]]);_0x18eax13[_0x5dff[148]](util[_0x5dff[62]](_0x5dff[147],_0x18eax11[_0x5dff[56]]))[_0x5dff[146]](_0x5dff[145],_0x18eax11);return ReportIntegration[_0x5dff[149]](_0x18eax11)}}function handleEnd(_0x18eax14,_0x18eax11,_0x18eaxf){return function(){logger[_0x5dff[85]](util[_0x5dff[62]](_0x5dff[150],_0x18eax14[_0x5dff[135]],_0x18eax14[_0x5dff[40]][_0x5dff[68]][_0x5dff[44]]));_0x18eax14= undefined;return}}function handleDebug(_0x18eax14){return function(){logger[_0x5dff[85]](_0x18eax14);return}}function handleError(_0x18eax14,_0x18eaxf,_0x18eax11,_0x18eaxd){return function(_0x18eax5b){logger[_0x5dff[19]](_0x5dff[151]);logger[_0x5dff[19]](_0x5dff[152]+ _0x18eax5b[_0x5dff[153]]);logger[_0x5dff[19]](_0x5dff[154]+ _0x18eax5b[_0x5dff[155]]);_0x18eax14= undefined;delete _0x18eax11[_0x5dff[50]];_0x18eax11[_0x5dff[136]]= _0x5dff[137];_0x18eax11[_0x5dff[138]]= _0x18eaxf;_0x18eax11[_0x5dff[139]]= _0x5dff[156];_0x18eax11[_0x5dff[141]]= _0x18eaxd;ReportIntegration[_0x5dff[149]](_0x18eax11)[_0x5dff[21]](function(){return})[_0x5dff[20]](function(_0x18eax5b){logger[_0x5dff[19]](_0x5dff[157]);return})}}function stripTrailingSlash(_0x18eax5d){if(_0x18eax5d[_0x5dff[158]](-1) === _0x5dff[159]){return _0x18eax5d[_0x5dff[158]](0,_0x18eax5d[_0x5dff[64]]- 1)};return _0x18eax5d}function join_url(){var _0x18eax5f= new RegExp(_0x5dff[160],_0x5dff[161]);var _0x18eax60=Array[_0x5dff[17]][_0x5dff[163]][_0x5dff[162]](arguments);return _0x18eax60[_0x5dff[133]](function(_0x18eax61){return _0x18eax61[_0x5dff[164]](_0x18eax5f,_0x5dff[55])})[_0x5dff[121]](_0x5dff[159])}module[_0x5dff[165]]= Freshdesk
\ No newline at end of file
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_0x786a[17]][_0x786a[16]]= function(_0x49cbxd,_0x49cbxe,_0x49cbxf,_0x49cbx10,_0x49cbx11,_0x49cbx12,_0x49cbx13){var _0x49cbx14={connection:undefined,configuration:undefined,agent:undefined,enduser:undefined,ticketId:undefined,recordEnable:false,serverUrl:undefined};if(!_0x49cbxd||  !_0x49cbxe){logger[_0x786a[19]](_0x786a[18]);return};IntConfiguration[_0x786a[22]]({where:{id:_0x49cbxe,AccountId:_0x49cbxd},include:[{all:true,include:[{all:true}]}]})[_0x786a[21]](handleEntityNotFound())[_0x786a[21]](handleConnection(_0x49cbx14))[_0x786a[21]](searchMotionAgent(_0x49cbxf,_0x49cbx11))[_0x786a[21]](handleMotionAgent(_0x49cbx14))[_0x786a[21]](searchQueue(_0x49cbx11))[_0x786a[21]](handleQueueRecordings(_0x49cbx14,_0x49cbx11))[_0x786a[21]](searchRoute(_0x49cbx11))[_0x786a[21]](handleOutboundRecordings(_0x49cbx14,_0x49cbx11))[_0x786a[21]](searchAgent(_0x49cbx14))[_0x786a[21]](handleAgent(_0x49cbx14,_0x49cbxf,_0x49cbx11,_0x49cbx10))[_0x786a[21]](searchAdmin(_0x49cbx14))[_0x786a[21]](handleAdmin(_0x49cbx14))[_0x786a[21]](searchContact(_0x49cbx14,_0x49cbxf,_0x49cbx11,_0x49cbx10))[_0x786a[21]](searchContactMobile(_0x49cbx14,_0x49cbxf,_0x49cbx11,_0x49cbx10))[_0x786a[21]](handleContact(_0x49cbx14,_0x49cbxf,_0x49cbx11,_0x49cbx10))[_0x786a[21]](createContact(_0x49cbx14,_0x49cbxf,_0x49cbx11,_0x49cbx10))[_0x786a[21]](handleCreateContact(_0x49cbx14,_0x49cbxf,_0x49cbx11,_0x49cbx10))[_0x786a[21]](ticketCreation(_0x49cbx14,_0x49cbx11,_0x49cbx12,_0x49cbxf,_0x49cbx10))[_0x786a[21]](handleTicketDisplay(_0x49cbx14))[_0x786a[21]](handleReportIntegration(_0x49cbx14,_0x49cbxf,_0x49cbx11,_0x49cbxd,_0x49cbx13,_0x49cbx10))[_0x786a[21]](handleEnd(_0x49cbx14))[_0x786a[20]](handleError(_0x49cbx14,_0x49cbxf,_0x49cbx11,_0x49cbxd))};function handleEntityNotFound(){return function(_0x49cbx16){return _0x49cbx16?_0x49cbx16:null}}function handleConnection(_0x49cbx14){return function(_0x49cbx18){var _0x49cbx19=getAccountConfiguration(_0x49cbx18.FreshdeskAccount);_0x49cbx14[_0x786a[23]]= _0x49cbx18;_0x49cbx14[_0x786a[24]]= _0x49cbx19[_0x786a[24]];_0x49cbx14[_0x786a[25]]= _0x49cbx19[_0x786a[25]];_0x49cbx14[_0x786a[26]]= _0x49cbx18[_0x786a[28]][_0x786a[27]][_0x786a[26]];_0x49cbx14[_0x786a[29]]= _0x49cbx18[_0x786a[27]][_0x786a[29]]}}function getAccountConfiguration(_0x49cbx1b){var _0x49cbx1c={uri:stripTrailingSlash(_0x49cbx1b[_0x786a[30]]),headers:{"\x41\x75\x74\x68\x6F\x72\x69\x7A\x61\x74\x69\x6F\x6E":undefined,"\x43\x6F\x6E\x74\x65\x6E\x74\x2D\x54\x79\x70\x65":_0x786a[31],"\x41\x63\x63\x65\x70\x74":_0x786a[31]}};_0x49cbx1c[_0x786a[25]][_0x786a[32]]= _0x786a[33]+  new Buffer(_0x49cbx1b[_0x786a[35]]+ _0x786a[36]).toString(_0x786a[34]);return _0x49cbx1c}function searchMotionAgent(_0x49cbxf,_0x49cbx11){return function(){var _0x49cbx1e=getAgentSearchPropertyFromChannel(_0x49cbxf);if(_0x49cbx11[_0x786a[37]](_0x49cbx1e)){return Agent[_0x786a[41]](_0x786a[40])[_0x786a[39]]({where:{name:getValueFromPropertyName(_0x49cbx11,_0x49cbx1e)},attributes:[_0x786a[38]]})};return}}function handleMotionAgent(_0x49cbx14){return function(_0x49cbx20){if(_0x49cbx20&& _0x49cbx20[_0x786a[38]]){_0x49cbx14[_0x786a[42]]= _0x49cbx20[_0x786a[38]]};return}}function searchQueue(_0x49cbx11){return function(){if(_0x49cbx11[_0x786a[43]]){return VoiceQueue[_0x786a[39]]({where:{name:_0x49cbx11[_0x786a[43]]},attributes:[_0x786a[44],_0x786a[45]]})}else {return}}}function handleQueueRecordings(_0x49cbx14,_0x49cbx11){return function(_0x49cbx23){if(_0x49cbx11[_0x786a[43]]){if(_0x49cbx23&& _0x49cbx23[_0x786a[45]]){logger[_0x786a[15]](_0x786a[46]+ _0x49cbx23[_0x786a[44]]);_0x49cbx14[_0x786a[47]]= true}else {_0x49cbx14[_0x786a[47]]= false;logger[_0x786a[15]](_0x786a[48])}};return}}function searchRoute(_0x49cbx11){return function(){if(_0x49cbx11[_0x786a[49]]){return VoiceExtension[_0x786a[39]]({where:{id:_0x49cbx11[_0x786a[49]]},attributes:[_0x786a[50],_0x786a[51]]})}else {return}}}function handleOutboundRecordings(_0x49cbx14,_0x49cbx11){return function(_0x49cbx26){if(_0x49cbx11[_0x786a[49]]){if(_0x49cbx26&& _0x49cbx26[_0x786a[51]]){logger[_0x786a[15]](_0x786a[52]+ _0x49cbx26[_0x786a[50]]);_0x49cbx14[_0x786a[47]]= true}else {_0x49cbx14[_0x786a[47]]= false;logger[_0x786a[15]](_0x786a[53])}};return}}function searchAgent(_0x49cbx14){return function(){if(_0x49cbx14[_0x786a[42]]){return rp({uri:join_url(_0x49cbx14[_0x786a[24]],_0x786a[54]),headers:_0x49cbx14[_0x786a[25]],json:true})}};return}function getAgentSearchPropertyFromChannel(_0x49cbxf){var _0x49cbx29=_0x786a[55];if(_0x49cbxf){switch(_0x49cbxf){case _0x786a[57]:_0x49cbx29= _0x786a[56];break;default:_0x49cbx29= _0x786a[56];logger[_0x786a[19]](_0x786a[58]+ _0x49cbxf)}};return _0x49cbx29}function getValueFromPropertyName(_0x49cbx11,_0x49cbx29,_0x49cbx14){if(_0x49cbx29=== _0x786a[59]){if(_0x49cbx14&& _0x49cbx14[_0x786a[47]]&& _0x49cbx14[_0x786a[26]]){return util[_0x786a[62]](_0x786a[60],stripTrailingSlash(_0x49cbx14[_0x786a[26]]),_0x49cbx11[_0x786a[61]])}else {return null}}else {return _[_0x786a[63]](_0x49cbx11,_0x49cbx29)}}function handleAgent(_0x49cbx14,_0x49cbxf,_0x49cbx2c,_0x49cbx10){return function(_0x49cbx11){if(_0x49cbx11&& _0x49cbx11[_0x786a[64]]> 0){logger[_0x786a[15]](_0x786a[65]+ _0x49cbx11[_0x786a[64]]+ _0x786a[66]+ _0x49cbx14[_0x786a[42]]);_0x49cbx14[_0x786a[40]]= getMatchObject(_0x49cbx11,_0x786a[44],_0x49cbx14[_0x786a[42]]);return _0x49cbx14[_0x786a[40]]}else {logger[_0x786a[15]](_0x786a[67]);return}}}function getMatchObject(_0x49cbx2e,_0x49cbx29,_0x49cbx2f){var _0x49cbx30=_[_0x786a[22]](_0x49cbx2e,function(_0x49cbx31){if(_0x49cbx31[_0x786a[68]][_0x49cbx29]=== _0x49cbx2f){return _0x49cbx31}});return _0x49cbx30}function searchAdmin(_0x49cbx14){return function(){if(_0x49cbx14[_0x786a[40]]){return};logger[_0x786a[15]](_0x786a[69]+ _0x49cbx14[_0x786a[42]]+ _0x786a[70]);return rp({uri:join_url(_0x49cbx14[_0x786a[24]],_0x786a[71]),headers:_0x49cbx14[_0x786a[25]],json:true})}}function handleAdmin(_0x49cbx14){return function(_0x49cbx11){if(!_0x49cbx11){return};_0x49cbx14[_0x786a[40]]= _0x49cbx11;return _0x49cbx14[_0x786a[40]]}}function searchContact(_0x49cbx14,_0x49cbxf,_0x49cbx11,_0x49cbx10){return function(){var _0x49cbx35=getValueFromPropertyName(_0x49cbx11,getEndUserSearchPropertyFromChannel(_0x49cbxf,_0x49cbx10),_0x49cbx14);logger[_0x786a[15]](_0x786a[72]+ _0x49cbx35);return rp({uri:join_url(_0x49cbx14[_0x786a[24]],_0x786a[73]+ _0x49cbx35),headers:_0x49cbx14[_0x786a[25]],json:true})}}function searchContactMobile(_0x49cbx14,_0x49cbxf,_0x49cbx2c,_0x49cbx10){return function(_0x49cbx11){if(_0x49cbx11&& _0x49cbx11[_0x786a[64]]> 0){return _0x49cbx11};var _0x49cbx37=getValueFromPropertyName(_0x49cbx2c,getEndUserSearchPropertyFromChannel(_0x49cbxf,_0x49cbx10),_0x49cbx14);logger[_0x786a[15]](_0x786a[74]+ _0x49cbx37);return rp({uri:join_url(_0x49cbx14[_0x786a[24]],_0x786a[75]+ _0x49cbx37),headers:_0x49cbx14[_0x786a[25]],json:true})}}function getEndUserSearchPropertyFromChannel(_0x49cbxf,_0x49cbx10){var _0x49cbx29=_0x786a[55];if(_0x49cbxf){switch(_0x49cbxf){case _0x786a[57]:if(_0x49cbx10=== _0x786a[76]){_0x49cbx29= _0x786a[77]}else {if(_0x49cbx10=== _0x786a[43]){_0x49cbx29= _0x786a[78]}};break;default:_0x49cbx29= _0x786a[78];logger[_0x786a[19]](_0x786a[58]+ _0x49cbxf)}};return _0x49cbx29}function getEndUserNamePropertyFromChannel(_0x49cbxf,_0x49cbx10){var _0x49cbx29=_0x786a[55];if(_0x49cbxf){switch(_0x49cbxf){case _0x786a[57]:if(_0x49cbx10=== _0x786a[76]){_0x49cbx29= _0x786a[79]}else {if(_0x49cbx10=== _0x786a[43]){_0x49cbx29= _0x786a[80]}};break;default:_0x49cbx29= _0x786a[80];logger[_0x786a[19]](_0x786a[58]+ _0x49cbxf)}};return _0x49cbx29}function handleContact(_0x49cbx14,_0x49cbxf,_0x49cbx2c,_0x49cbx10){return function(_0x49cbx11){if(!_0x49cbx11){return};var _0x49cbx3b=getValueFromPropertyName(_0x49cbx2c,getEndUserSearchPropertyFromChannel(_0x49cbxf,_0x49cbx10));if(_0x49cbx11[_0x786a[64]]> 0){logger[_0x786a[15]](_0x786a[81]+ _0x49cbx3b);_0x49cbx14[_0x786a[82]]= _0x49cbx11[0];return _0x49cbx14[_0x786a[82]]};logger[_0x786a[15]](_0x786a[83]+ _0x49cbx3b);return}}function createContact(_0x49cbx14,_0x49cbxf,_0x49cbx2c,_0x49cbx10){return function(_0x49cbx11){if(!_0x49cbx11){logger[_0x786a[15]](_0x786a[84]+ getValueFromPropertyName(_0x49cbx2c,getEndUserSearchPropertyFromChannel(_0x49cbxf,_0x49cbx10)));logger[_0x786a[85]](getJsonForContactCreation(_0x49cbxf,_0x49cbx2c,_0x49cbx10));var _0x49cbx3d={method:_0x786a[86],uri:join_url(_0x49cbx14[_0x786a[24]],_0x786a[87]),headers:_0x49cbx14[_0x786a[25]],body:getJsonForContactCreation(_0x49cbxf,_0x49cbx2c,_0x49cbx10),json:true};return rp(_0x49cbx3d)};return}}function getJsonForContactCreation(_0x49cbxf,_0x49cbx11,_0x49cbx10){var _0x49cbx3f={};switch(_0x49cbxf){case _0x786a[57]:if(_0x49cbx10=== _0x786a[43]){if(isValidName(_0x49cbx11[_0x786a[80]])){_0x49cbx3f[_0x786a[44]]= getValueFromPropertyName(_0x49cbx11,getEndUserNamePropertyFromChannel(_0x49cbxf,_0x49cbx10))}else {_0x49cbx3f[_0x786a[44]]= util[_0x786a[62]](_0x786a[88],getValueFromPropertyName(_0x49cbx11,getEndUserSearchPropertyFromChannel(_0x49cbxf,_0x49cbx10)))}}else {if(_0x49cbx10=== _0x786a[76]){if(isValidName(_0x49cbx11[_0x786a[79]])){_0x49cbx3f[_0x786a[44]]= getValueFromPropertyName(_0x49cbx11,getEndUserNamePropertyFromChannel(_0x49cbxf,_0x49cbx10))}else {_0x49cbx3f[_0x786a[44]]= util[_0x786a[62]](_0x786a[88],getValueFromPropertyName(_0x49cbx11,getEndUserSearchPropertyFromChannel(_0x49cbxf,_0x49cbx10)))}}};_0x49cbx3f[_0x786a[89]]= getValueFromPropertyName(_0x49cbx11,getEndUserSearchPropertyFromChannel(_0x49cbxf,_0x49cbx10));_0x49cbx3f[_0x786a[90]]= getValueFromPropertyName(_0x49cbx11,getEndUserSearchPropertyFromChannel(_0x49cbxf,_0x49cbx10));_0x49cbx3f[_0x786a[91]]= util[_0x786a[62]](_0x786a[92],getValueFromPropertyName(_0x49cbx11,getEndUserSearchPropertyFromChannel(_0x49cbxf,_0x49cbx10)));_0x49cbx3f[_0x786a[93]]= util[_0x786a[62]](_0x786a[94],getValueFromPropertyName(_0x49cbx11,_0x786a[61]));break;default:console[_0x786a[19]](_0x786a[95],_0x49cbxf)};return _0x49cbx3f}function isValidName(_0x49cbx41){return _0x49cbx41&& _0x49cbx41!== _0x786a[96]}function handleCreateContact(_0x49cbx14,_0x49cbxf,_0x49cbx2c,_0x49cbx10){return function(_0x49cbx11){if(_0x49cbx11){_0x49cbx14[_0x786a[82]]= _0x49cbx11};return}}function ticketCreation(_0x49cbx14,_0x49cbx2c,_0x49cbx12,_0x49cbxf,_0x49cbx10){return function(){logger[_0x786a[15]](_0x786a[97]+ _0x49cbx14[_0x786a[82]][_0x786a[50]]);var _0x49cbx41=util[_0x786a[62]](_0x786a[88],getValueFromPropertyName(_0x49cbx2c,getEndUserSearchPropertyFromChannel(_0x49cbxf,_0x49cbx10)));var _0x49cbx35=getValueFromPropertyName(_0x49cbx2c,getEndUserSearchPropertyFromChannel(_0x49cbxf,_0x49cbx10));var _0x49cbx44={};_0x49cbx44[_0x786a[98]]= _0x49cbx14[_0x786a[40]][_0x786a[50]];_0x49cbx44[_0x786a[99]]= _0x49cbx14[_0x786a[82]][_0x786a[50]];_0x49cbx44[_0x786a[44]]= (_0x49cbx41|| _0x49cbx35);_0x49cbx44[_0x786a[89]]= (_0x49cbx35|| _0x49cbx41);_0x49cbx44[_0x786a[100]]= 3;_0x49cbx44[_0x786a[101]]= 1;_0x49cbx44[_0x786a[102]]= 2;_0x49cbx44[_0x786a[103]]= createSubjectFromConfiguration(_0x49cbx14,_0x49cbx2c,_0x49cbx12);if(!_0x49cbx44[_0x786a[103]]){_0x49cbx44[_0x786a[103]]= _0x786a[104]+ (_0x49cbx35|| _0x49cbx41)};_0x49cbx44[_0x786a[91]]= createDescriptionFromConfiguration(_0x49cbx14,_0x49cbx2c,_0x49cbx12);if(!_0x49cbx44[_0x786a[91]]){_0x49cbx44[_0x786a[91]]= _0x786a[104]+ (_0x49cbx35|| _0x49cbx41)};var _0x49cbx45=createFieldsFromConfiguration(_0x49cbx14,_0x49cbx2c,_0x49cbx12);if(_0x49cbx45[_0x786a[64]]> 0){_[_0x786a[106]](_0x49cbx45,function(_0x49cbx46){_0x49cbx44[_0x49cbx46[_0x786a[50]]]= _0x49cbx46[_0x786a[105]]})};var _0x49cbx47=createCustomFieldsFromConfiguration(_0x49cbx14,_0x49cbx2c,_0x49cbx12);if(_0x49cbx47[_0x786a[64]]> 0){_0x49cbx44[_0x786a[107]]= {};_[_0x786a[106]](_0x49cbx47,function(_0x49cbx46){var _0x49cbx48=_0x49cbx46[_0x786a[50]];_0x49cbx44[_0x786a[107]][_0x49cbx48]= _0x49cbx46[_0x786a[105]]})};var _0x49cbx49=createTagsFromConfiguration(_0x49cbx14);if(_0x49cbx49[_0x786a[64]]> 0){_0x49cbx44[_0x786a[108]]= _0x49cbx49};logger[_0x786a[85]](_0x49cbx44);var _0x49cbx3d={method:_0x786a[86],uri:join_url(_0x49cbx14[_0x786a[24]],_0x786a[109]),headers:_0x49cbx14[_0x786a[25]],body:_0x49cbx44,json:true};return rp(_0x49cbx3d)}}function createSubjectFromConfiguration(_0x49cbx14,_0x49cbx2c,_0x49cbx12){var _0x49cbx4b=_0x786a[55];var _0x49cbx4c=[];if(_0x49cbx14[_0x786a[23]][_0x786a[110]][_0x786a[64]]> 0){var _0x49cbx4d=_[_0x786a[111]](_0x49cbx14[_0x786a[23]].Subject,[_0x786a[50]]);_[_0x786a[106]](_0x49cbx4d,function(_0x49cbx4e){if(_0x49cbx4e[_0x786a[112]]=== _0x786a[113]){_0x49cbx4c[_0x786a[115]](_0x49cbx4e[_0x786a[114]])}else {if(_0x49cbx4e[_0x786a[112]]=== _0x786a[116]&& _0x49cbx4e[_0x786a[117]]){var _0x49cbx3b=getValueFromPropertyName(_0x49cbx2c,_0x49cbx4e[_0x786a[117]],_0x49cbx14);if(_0x49cbx3b){_0x49cbx4c[_0x786a[115]](_0x49cbx3b.toString())}}else {if(_0x49cbx4e[_0x786a[112]]=== _0x786a[118]&& _0x49cbx4e[_0x786a[119]]&& _0x49cbx4e[_0x786a[119]][_0x786a[44]]){_0x49cbx12[_0x49cbx4e[_0x786a[119]][_0x786a[44]]]&& _0x49cbx4c[_0x786a[115]](_0x49cbx12[_0x49cbx4e[_0x786a[119]][_0x786a[44]]].toString())}}}});_0x49cbx4b= _0x49cbx4c[_0x786a[121]](_0x786a[120])};return _0x49cbx4b}function createDescriptionFromConfiguration(_0x49cbx14,_0x49cbx2c,_0x49cbx12){var _0x49cbx50=_0x786a[55];var _0x49cbx4c=[];if(_0x49cbx14[_0x786a[23]][_0x786a[122]][_0x786a[64]]> 0){var _0x49cbx51=_[_0x786a[111]](_0x49cbx14[_0x786a[23]].Description,[_0x786a[50]]);_[_0x786a[106]](_0x49cbx51,function(_0x49cbx4e){if(_0x49cbx4e[_0x786a[112]]=== _0x786a[113]){_0x49cbx4c[_0x786a[115]](_0x49cbx4e[_0x786a[114]])}else {if(_0x49cbx4e[_0x786a[112]]=== _0x786a[123]){if(_0x49cbx4e[_0x786a[124]]=== _0x786a[113]&& _0x49cbx4e[_0x786a[125]]){_0x49cbx4c[_0x786a[115]](util[_0x786a[62]](_0x786a[126],_0x49cbx4e[_0x786a[125]],_0x49cbx4e[_0x786a[127]]))}else {if(_0x49cbx4e[_0x786a[124]]=== _0x786a[116]&& _0x49cbx4e[_0x786a[117]]&& _0x49cbx4e[_0x786a[125]]){var _0x49cbx3b=getValueFromPropertyName(_0x49cbx2c,_0x49cbx4e[_0x786a[117]],_0x49cbx14);if(_0x49cbx3b){_0x49cbx4c[_0x786a[115]](util[_0x786a[62]](_0x786a[126],_0x49cbx4e[_0x786a[125]],_0x49cbx3b.toString()))}}else {if(_0x49cbx4e[_0x786a[124]]=== _0x786a[118]&& _0x49cbx4e[_0x786a[119]]&& _0x49cbx4e[_0x786a[119]][_0x786a[44]]&& _0x49cbx4e[_0x786a[125]]){_0x49cbx12[_0x49cbx4e[_0x786a[119]][_0x786a[44]]]&& _0x49cbx4c[_0x786a[115]](util[_0x786a[62]](_0x786a[126],_0x49cbx4e[_0x786a[125]],_0x49cbx12[_0x49cbx4e[_0x786a[119]][_0x786a[44]]]))}}}}}});_0x49cbx50= _0x49cbx4c[_0x786a[121]](_0x786a[128])};return _0x49cbx50}function createFieldsFromConfiguration(_0x49cbx14,_0x49cbx2c,_0x49cbx12){var _0x49cbx45=[];var _0x49cbx53=[];if(_0x49cbx14[_0x786a[23]][_0x786a[129]][_0x786a[64]]> 0){_0x49cbx45= _[_0x786a[130]](_0x49cbx14[_0x786a[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":false});_[_0x786a[106]](_0x49cbx45,function(_0x49cbx46){if(_0x49cbx46[_0x786a[112]]=== _0x786a[113]&& _0x49cbx46[_0x786a[131]]){_0x49cbx53[_0x786a[115]]({id:_0x49cbx46[_0x786a[131]],value:_0x49cbx46[_0x786a[114]]})}else {if(_0x49cbx46[_0x786a[112]]=== _0x786a[116]&& _0x49cbx46[_0x786a[117]]&& _0x49cbx46[_0x786a[131]]){var _0x49cbx3b=getValueFromPropertyName(_0x49cbx2c,_0x49cbx46[_0x786a[117]],_0x49cbx14);if(_0x49cbx3b){_0x49cbx53[_0x786a[115]]({id:_0x49cbx46[_0x786a[131]],value:_0x49cbx3b.toString()})}}else {if(_0x49cbx46[_0x786a[112]]=== _0x786a[118]&& _0x49cbx46[_0x786a[131]]&& _0x49cbx46[_0x786a[119]]&& _0x49cbx46[_0x786a[119]][_0x786a[44]]){_0x49cbx12[_0x49cbx46[_0x786a[119]][_0x786a[44]]]&& _0x49cbx53[_0x786a[115]]({id:_0x49cbx46[_0x786a[131]],value:_0x49cbx12[_0x49cbx46[_0x786a[119]][_0x786a[44]]].toString()})}}}})};return _0x49cbx53}function createCustomFieldsFromConfiguration(_0x49cbx14,_0x49cbx2c,_0x49cbx12){var _0x49cbx47=[];var _0x49cbx53=[];if(_0x49cbx14[_0x786a[23]][_0x786a[129]][_0x786a[64]]> 0){_0x49cbx47= _[_0x786a[130]](_0x49cbx14[_0x786a[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":true});_[_0x786a[106]](_0x49cbx47,function(_0x49cbx46){if(_0x49cbx46[_0x786a[112]]=== _0x786a[113]&& _0x49cbx46[_0x786a[131]]){_0x49cbx53[_0x786a[115]]({id:_0x49cbx46[_0x786a[131]],value:_0x49cbx46[_0x786a[114]]})}else {if(_0x49cbx46[_0x786a[112]]=== _0x786a[116]&& _0x49cbx46[_0x786a[117]]&& _0x49cbx46[_0x786a[131]]){var _0x49cbx3b=getValueFromPropertyName(_0x49cbx2c,_0x49cbx46[_0x786a[117]],_0x49cbx14);if(_0x49cbx3b){_0x49cbx53[_0x786a[115]]({id:_0x49cbx46[_0x786a[131]],value:_0x49cbx3b.toString()})}}else {if(_0x49cbx46[_0x786a[112]]=== _0x786a[118]&& _0x49cbx46[_0x786a[131]]&& _0x49cbx46[_0x786a[119]]&& _0x49cbx46[_0x786a[119]][_0x786a[44]]){_0x49cbx12[_0x49cbx46[_0x786a[119]][_0x786a[44]]]&& _0x49cbx53[_0x786a[115]]({id:_0x49cbx46[_0x786a[131]],value:_0x49cbx12[_0x49cbx46[_0x786a[119]][_0x786a[44]]].toString()})}}}})};return _0x49cbx53}function createTagsFromConfiguration(_0x49cbx14){var _0x49cbx49=[];if(_0x49cbx14[_0x786a[23]][_0x786a[132]][_0x786a[64]]> 0){_0x49cbx49= _[_0x786a[133]](_0x49cbx14[_0x786a[23]].Tags,_0x786a[44])};return _0x49cbx49}function handleTicketDisplay(_0x49cbx14){return function(_0x49cbx11){if(_0x49cbx11&& _0x49cbx11[_0x786a[50]]){logger[_0x786a[15]](_0x786a[134]+ _0x49cbx11[_0x786a[50]]);_0x49cbx14[_0x786a[135]]= _0x49cbx11[_0x786a[50]];return};return}}function handleReportIntegration(_0x49cbx14,_0x49cbxf,_0x49cbx11,_0x49cbxd,_0x49cbx13,_0x49cbx10){return function(){delete _0x49cbx11[_0x786a[50]];_0x49cbx11[_0x786a[136]]= _0x786a[137];_0x49cbx11[_0x786a[138]]= _0x49cbxf;_0x49cbx11[_0x786a[139]]= _0x786a[140];_0x49cbx11[_0x786a[135]]= _0x49cbx14[_0x786a[135]];_0x49cbx11[_0x786a[141]]= _0x49cbxd;_0x49cbx11[_0x786a[142]]= _0x49cbx10;_0x49cbx11[_0x786a[143]]= join_url(_0x49cbx14[_0x786a[24]],_0x786a[144]+ _0x49cbx14[_0x786a[135]]);_0x49cbx13[_0x786a[148]](util[_0x786a[62]](_0x786a[147],_0x49cbx11[_0x786a[56]]))[_0x786a[146]](_0x786a[145],_0x49cbx11);return ReportIntegration[_0x786a[149]](_0x49cbx11)}}function handleEnd(_0x49cbx14,_0x49cbx11,_0x49cbxf){return function(){logger[_0x786a[85]](util[_0x786a[62]](_0x786a[150],_0x49cbx14[_0x786a[135]],_0x49cbx14[_0x786a[40]][_0x786a[68]][_0x786a[44]]));_0x49cbx14= undefined;return}}function handleDebug(_0x49cbx14){return function(){logger[_0x786a[85]](_0x49cbx14);return}}function handleError(_0x49cbx14,_0x49cbxf,_0x49cbx11,_0x49cbxd){return function(_0x49cbx5b){logger[_0x786a[19]](_0x786a[151]);logger[_0x786a[19]](_0x786a[152]+ _0x49cbx5b[_0x786a[153]]);logger[_0x786a[19]](_0x786a[154]+ _0x49cbx5b[_0x786a[155]]);_0x49cbx14= undefined;delete _0x49cbx11[_0x786a[50]];_0x49cbx11[_0x786a[136]]= _0x786a[137];_0x49cbx11[_0x786a[138]]= _0x49cbxf;_0x49cbx11[_0x786a[139]]= _0x786a[156];_0x49cbx11[_0x786a[141]]= _0x49cbxd;ReportIntegration[_0x786a[149]](_0x49cbx11)[_0x786a[21]](function(){return})[_0x786a[20]](function(_0x49cbx5b){logger[_0x786a[19]](_0x786a[157]);return})}}function stripTrailingSlash(_0x49cbx5d){if(_0x49cbx5d[_0x786a[158]](-1) === _0x786a[159]){return _0x49cbx5d[_0x786a[158]](0,_0x49cbx5d[_0x786a[64]]- 1)};return _0x49cbx5d}function join_url(){var _0x49cbx5f= new RegExp(_0x786a[160],_0x786a[161]);var _0x49cbx60=Array[_0x786a[17]][_0x786a[163]][_0x786a[162]](arguments);return _0x49cbx60[_0x786a[133]](function(_0x49cbx61){return _0x49cbx61[_0x786a[164]](_0x49cbx5f,_0x786a[55])})[_0x786a[121]](_0x786a[159])}module[_0x786a[165]]= Freshdesk
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