// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0x4055b9=function(_0x35038c){while(--_0x35038c){_0x2d7181['push'](_0x2d7181['shift']());}};_0x4055b9(++_0x54b669);}(_0x7412,0x73));var _0x2741=function(_0x7e2eb0,_0x17cd58){_0x7e2eb0=_0x7e2eb0-0x0;var _0xd92de4=_0x7412[_0x7e2eb0];return _0xd92de4;};'use strict';var util=require(_0x2741('0x0'));var _=require(_0x2741('0x1'));var uuid=require(_0x2741('0x2'));var moment=require('moment');var rr=require('rr');var Redis=require(_0x2741('0x3'));var utils=require('./utils');var hopperUtils=require(_0x2741('0x4'));var ut=require(_0x2741('0x5'));var config=require(_0x2741('0x6'));var logger=require(_0x2741('0x7'))(_0x2741('0x8'));var loggerBooked=require('../../../config/logger')(_0x2741('0x9'));var loggerPredictive=require('../../../config/logger')(_0x2741('0xa'));var loggerPredictiveCalls=require(_0x2741('0x7'))(_0x2741('0xb'));var loggerSyncQueueSummary=require(_0x2741('0x7'))(_0x2741('0xc'));var ami=require(_0x2741('0xd'));config[_0x2741('0xe')]=_[_0x2741('0xf')](config[_0x2741('0xe')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x2741('0xe')]));var cmHopper=require(_0x2741('0x10'));var voiceQueueRt=require(_0x2741('0x11'));var RpcSetting=require(_0x2741('0x12'));var Interval=require(_0x2741('0x13'));var Action=require(_0x2741('0x14'));var History=require(_0x2741('0x15'));var Final=require(_0x2741('0x16'));var AgentComplete=require(_0x2741('0x17'));var QueueCallerAbandon=require(_0x2741('0x18'));var Hangup=require(_0x2741('0x19'));var ipAgi=process[_0x2741('0x1a')]['XCALLY_IP_AGI']||_0x2741('0x1b');var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0x2741('0x1c')][_0x2741('0x1d')]=function(_0x335d32){this[_0x2741('0x1e')]=this[_0x2741('0x1e')]?this[_0x2741('0x1e')][_0x2741('0x1f')](_0x335d32):_0x335d32();};function Dialer(_0x2274fe,_0x5c8fd5){this['sequence']=new Sequence();this[_0x2741('0x20')]=_0x5c8fd5;this[_0x2741('0x21')]=_0x2274fe[_0x2741('0x21')];this[_0x2741('0x22')]=_0x2274fe['campaigns'];this[_0x2741('0x23')]=_0x2274fe[_0x2741('0x23')];this[_0x2741('0x24')]=_0x2274fe[_0x2741('0x24')];this[_0x2741('0x25')]=config[_0x2741('0x25')]||0x2;this['channels']={};this[_0x2741('0x26')]={};this[_0x2741('0x27')]={};this['uniqueId']={};this[_0x2741('0x28')]={};this[_0x2741('0x29')]={};this['startProgressive']={};this[_0x2741('0x2a')]={};this['queueBooked']={};this[_0x2741('0x2b')]={};this[_0x2741('0x2c')]={};ami['on'](_0x2741('0x2d'),this['syncAgentConnect'][_0x2741('0x2e')](this));ami['on']('queuecallerabandon',this['syncQueueCallerAbandon'][_0x2741('0x2e')](this));ami['on'](_0x2741('0x2f'),this[_0x2741('0x30')][_0x2741('0x2e')](this));ami['on'](_0x2741('0x31'),this[_0x2741('0x32')][_0x2741('0x2e')](this));ami['on']('custom:queuesummary',this['syncQueueSummary']['bind'](this));ami['on'](_0x2741('0x33'),this[_0x2741('0x34')][_0x2741('0x2e')](this));ami['on'](_0x2741('0x35'),this[_0x2741('0x36')]['bind'](this));ami['on'](_0x2741('0x37'),this[_0x2741('0x38')][_0x2741('0x2e')](this));ami['on']('varset',this[_0x2741('0x39')][_0x2741('0x2e')](this));ami['on']('queuemember',this[_0x2741('0x3a')][_0x2741('0x2e')](this));ami['on'](_0x2741('0x3b'),this[_0x2741('0x3c')]['bind'](this));this[_0x2741('0x3d')]();this['loopClearZombieChannels']();RpcSetting['getSettings']()[_0x2741('0x3e')](function(_0x3e430a){previewRecallmeReminderInterval=_0x3e430a[_0x2741('0x3f')];});}function isNotNull(_0x2b2a1f){return _0x2b2a1f!==null&&!_[_0x2741('0x40')](_0x2b2a1f);}function msgResponse(_0x34b1b1,_0x28dd80,_0x10e9b9){return{'action':_0x34b1b1,'response':_0x28dd80,'message':_0x10e9b9,'stack':_0x10e9b9};}function emit(_0x218458,_0x576fea,_0x116d7d){io['to'](_0x218458)[_0x2741('0x41')](_0x576fea,_0x116d7d);}function emitOutboundVoiceQueueSummary(_0x4a9591){if(_0x4a9591[_0x2741('0x42')]===_0x2741('0x43')){logger['debug'](_0x2741('0x44'),util[_0x2741('0x45')](_0x4a9591,{'showHidden':![],'depth':null}));emit(util[_0x2741('0x46')](_0x2741('0x47'),_0x4a9591['name']),'voice_queue:save',_0x4a9591);}}function checkGetDataPredictive(_0x1cdb7d){if(isNotNull(_0x1cdb7d)&&!_[_0x2741('0x48')](_0x1cdb7d)){loggerPredictive[_0x2741('0x49')](_0x2741('0x4a'));loggerPredictive['info']('Total\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x1cdb7d['predictiveIntervalTotalCalls']);loggerPredictive[_0x2741('0x49')](_0x2741('0x4b'),_0x1cdb7d[_0x2741('0x4c')]);loggerPredictive['info'](_0x2741('0x4d'),_0x1cdb7d['predictiveIntervalDroppedCallsTimeout']);loggerPredictive['info'](_0x2741('0x4e'),_0x1cdb7d['predictiveIntervalDroppedCallsCallersExit']);loggerPredictive['info'](_0x2741('0x4f'),_0x1cdb7d[_0x2741('0x50')]);loggerPredictive['info'](_0x2741('0x51'),_0x1cdb7d[_0x2741('0x52')]);loggerPredictive['info']('---------------------------');if(_0x1cdb7d[_0x2741('0x53')]>0x0){if(!_[_0x2741('0x40')](_0x1cdb7d['predictiveIntervalAvgTalktime'])&&_0x1cdb7d[_0x2741('0x52')]>0x0){return!![];}loggerPredictive[_0x2741('0x49')]('Avg\x20Talk\x20Time\x20is\x20not\x20enough\x20for\x20predictive');if(!_['isUndefined'](_0x1cdb7d[_0x2741('0x50')])&&_0x1cdb7d['predictiveIntervalAvgHoldtime']>0x0){return!![];}loggerPredictive[_0x2741('0x49')](_0x2741('0x54'));}else{loggerPredictive[_0x2741('0x49')](_0x2741('0x55'));}}else{loggerPredictive['info'](_0x2741('0x56'));}return![];}function mergeDataErlangB(_0x210c54){return function(_0xf8351c){loggerPredictive['info'](_0x2741('0x57'));loggerPredictive[_0x2741('0x49')](_0x2741('0x58'),_0xf8351c[_0x2741('0x59')]);loggerPredictive['info'](_0x2741('0x5a'),_0xf8351c[_0x2741('0x5b')]);loggerPredictive[_0x2741('0x49')]('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xf8351c[_0x2741('0x5c')]);loggerPredictive['info']('Agent\x20Busy\x20Factor:\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xf8351c['erlangBusyFactor']);loggerPredictive[_0x2741('0x49')]('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xf8351c['erlangAbandonmentRate']);loggerPredictive[_0x2741('0x49')](_0x2741('0x5d'));_[_0x2741('0x5e')](_0x210c54,_0xf8351c);};}function ifInterval(_0x5b7049,_0x59a52b){if(_[_0x2741('0x40')](_0x59a52b)){return![];}return utils[_0x2741('0x5f')](undefined,_0x59a52b)<_0x5b7049*0x3c;}function clearPredictiveAttributes(_0x628db2){if(_0x628db2[_0x2741('0x60')]){_0x628db2['startProgressive']=undefined;loggerPredictive[_0x2741('0x61')](_0x628db2[_0x2741('0x62')],_0x2741('0x63'));}if(_0x628db2[_0x2741('0x29')]){_0x628db2[_0x2741('0x29')]=undefined;loggerPredictive['debug'](_0x628db2[_0x2741('0x62')],'startPredictive\x20value\x20cleared');}if(_0x628db2[_0x2741('0x64')]){clearInterval(_0x628db2[_0x2741('0x64')]);_0x628db2['handlePredictive']=undefined;loggerPredictive[_0x2741('0x61')](_0x628db2[_0x2741('0x62')],_0x2741('0x65'));}}function loggerCatchPredictive(_0x37ace2,_0x393b11){return function(_0x12ad19){loggerPredictive[_0x2741('0x66')](_0x393b11[_0x2741('0x62')],_0x37ace2);loggerPredictive[_0x2741('0x66')](_0x12ad19['stack']);clearPredictiveAttributes(_0x393b11);};}function loggerCatch(_0x1bb649){return function(_0x4211cf){logger[_0x2741('0x66')](_0x1bb649,util[_0x2741('0x45')](_0x4211cf,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x393b76){return function(_0x3affc3){if(isNotNull(_0x3affc3)&&isNotNull(_0x3affc3[0x0])){if(_0x3affc3[0x0]['contactsRescheduled']>0x0){_0x393b76[_0x2741('0x67')]=utils[_0x2741('0x68')][_0x2741('0x69')];logger[_0x2741('0x49')](_0x2741('0x6a')+_0x393b76['name'],_0x3affc3[0x0][_0x2741('0x6b')],_0x2741('0x6c'));}else{_0x393b76['message']=utils[_0x2741('0x68')][_0x2741('0x6d')];logger[_0x2741('0x49')](_0x2741('0x6e')+_0x393b76[_0x2741('0x62')]);}}};}function createObjHistory(_0x437a57,_0x284423,_0x232378,_0x5dd2a4,_0xa13461){_0x437a57[_0x2741('0x67')]=_0x232378;var _0x111a36=new Action(_0x437a57,_0x284423);var _0x20fa6=new History(_0x111a36);_0x20fa6[_0x2741('0x6f')]=_0x5dd2a4;_0x20fa6[_0x2741('0x70')]=_0xa13461;_0x20fa6[_0x2741('0x71')]=_0x111a36[_0x2741('0x72')];return _0x20fa6;}function unlockQueueStatus(_0x2552a0,_0x339b42){setTimeout(function(){if(_[_0x2741('0x40')](_0x2552a0[_0x2741('0x73')])){loggerBooked[_0x2741('0x66')]('[unlockQueueStatus][undefined]',_0x339b42);}_0x2552a0[_0x2741('0x73')]=!![];loggerBooked[_0x2741('0x49')](_0x2741('0x74'),_0x339b42,JSON[_0x2741('0x75')](_[_0x2741('0x76')](_0x2552a0,[_0x2741('0x62'),_0x2741('0x73')])));},0x1f3);}function checkInterval(_0x338442){return function(){if(!isNotNull(_0x338442[_0x2741('0x77')])){_0x338442[_0x2741('0x67')]=utils[_0x2741('0x68')]['NULL_INTERVAL'];throw _0x338442['name']+_0x2741('0x78');}if(!isNotNull(_0x338442[_0x2741('0x77')][_0x2741('0x79')])){_0x338442[_0x2741('0x67')]=utils[_0x2741('0x68')][_0x2741('0x7a')];throw _0x338442['name']+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_[_0x2741('0x48')](_0x338442[_0x2741('0x77')][_0x2741('0x79')]))){_0x338442[_0x2741('0x67')]=utils[_0x2741('0x68')][_0x2741('0x7a')];throw _0x338442['name']+_0x2741('0x78');}};}function checkIsIVRCampaignActive(_0x4bc4c1){return function(){if(!utils[_0x2741('0x7b')](_0x4bc4c1)){_0x4bc4c1[_0x2741('0x67')]=utils[_0x2741('0x68')][_0x2741('0x7c')];throw _0x4bc4c1['name']+_0x2741('0x7d');}};}function emitCampaignSummary(_0x29d1a5){if(utils[_0x2741('0x7e')](_0x29d1a5)){emit(util[_0x2741('0x46')]('campaign:ivr:%s',_0x29d1a5['name']),_0x2741('0x7f'),_0x29d1a5);}}function loggerCatchQueueSummary(_0x3242f9,_0x180145){return function(_0x195712){clearPredictiveAttributes(_0x180145);emitCampaignSummary(_0x180145);loggerSyncQueueSummary['debug'](_0x3242f9,util['inspect'](_0x195712,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x38ab65){if(_0x38ab65['sendMessageOneNotActive']){if(_0x38ab65[_0x2741('0x80')]===0x0){_0x38ab65[_0x2741('0x81')]=![];_0x38ab65[_0x2741('0x67')]=utils[_0x2741('0x68')]['INACTIVE'];loggerSyncQueueSummary['debug'](_0x2741('0x82'),_0x38ab65[_0x2741('0x62')],_0x2741('0x83'));}else{_0x38ab65[_0x2741('0x67')]=utils['CAMPAIGN_STATUS']['DISACTIVED'];loggerSyncQueueSummary[_0x2741('0x61')](_0x2741('0x82'),_0x38ab65[_0x2741('0x62')],'is\x20deactivated');}emitCampaignSummary(_0x38ab65);}}function myreject(_0x437f10){return function(_0x14a382){return _0x437f10(msgResponse(_0x2741('0x84'),_0x2741('0x85'),JSON[_0x2741('0x75')](_0x14a382)));};}Dialer[_0x2741('0x1c')]['isTrunkReachable']=function(_0xc90235){return!_['isUndefined'](_0xc90235)&&_0xc90235&&!_[_0x2741('0x40')](_0xc90235[_0x2741('0x62')])&&!_['isUndefined'](_0xc90235['active'])&&_0xc90235[_0x2741('0x86')]&&(this[_0x2741('0x24')][util[_0x2741('0x46')]('SIP/%s',_0xc90235[_0x2741('0x62')])]['status']===_0x2741('0x87')||this[_0x2741('0x24')][util[_0x2741('0x46')]('SIP/%s',_0xc90235[_0x2741('0x62')])]['status']==='unmonitored');};Dialer[_0x2741('0x1c')][_0x2741('0x88')]=function(_0x162d15){var _0xb2ae98=this;return function(){if(!_0xb2ae98[_0x2741('0x89')](_0x162d15[_0x2741('0x8a')])){if(!_0xb2ae98[_0x2741('0x89')](_0x162d15[_0x2741('0x8b')])){_0x162d15[_0x2741('0x67')]=utils[_0x2741('0x68')][_0x2741('0x8c')];throw _0x162d15[_0x2741('0x62')]+_0x2741('0x8d');}}};};Dialer['prototype'][_0x2741('0x8e')]=function(_0x3720ef,_0x38e500,_0x15dbee,_0x4efbb3){var _0xbb9bd3=this;return function(){var _0x2c7387=!![];return _0xbb9bd3['ifTimeIvr'](_0x3720ef,_0x38e500,_0x15dbee,_0x4efbb3,_0x2c7387);};};Dialer['prototype'][_0x2741('0x8f')]=function(_0x5c1efd,_0x473030,_0x2bfc66,_0x57799d){var _0x450e3d=this;return function(){var _0x69c84c=![];return _0x450e3d['ifTimeIvr'](_0x5c1efd[_0x2741('0x79')],_0x473030,_0x2bfc66,_0x57799d,_0x69c84c);};};Dialer[_0x2741('0x1c')][_0x2741('0x90')]=function(_0x4f5afc,_0x1d1261,_0xcf9f28,_0x1ed23b,_0x6faa9){var _0x154882=[];return new Promise(function(_0x1c522c,_0x370dc3){if(!isNotNull(_0x4f5afc)){_0x1ed23b[_0x2741('0x67')]=utils[_0x2741('0x68')][_0x2741('0x7a')];return _0x370dc3(msgResponse(_0x2741('0x91'),_0x2741('0x92'),_0xcf9f28+'\x20Intervals\x20is\x20null\x20'));}if(_[_0x2741('0x48')](_0x4f5afc)){_0x1ed23b[_0x2741('0x67')]=utils['CAMPAIGN_STATUS'][_0x2741('0x93')];return _0x370dc3(msgResponse(_0x2741('0x91'),_0x2741('0x92'),_0xcf9f28+_0x2741('0x94')));}if(_0x1d1261&&_['isUndefined'](config[_0x2741('0x95')][_0x1d1261])){_0x1ed23b[_0x2741('0x67')]=utils[_0x2741('0x68')][_0x2741('0x96')];return _0x370dc3(msgResponse(_0x2741('0x91'),_0x2741('0x92'),_0xcf9f28+_0x2741('0x97')+_0x1d1261));}if(_[_0x2741('0x98')](_0x4f5afc)){for(var _0x30bbdd=0x0;_0x30bbdd<_0x4f5afc[_0x2741('0x99')];_0x30bbdd+=0x1){_0x154882['push'](ami[_0x2741('0x9a')]({'action':_0x2741('0x9b'),'command':util['format'](_0x2741('0x9c'),_0x4f5afc[_0x30bbdd][_0x2741('0x9d')],!_['isUndefined'](config[_0x2741('0x95')][_0x1d1261])?_0x1d1261:'')})[_0x2741('0x3e')](function(_0x429310){return _0x429310['content'][_0x2741('0x9e')](_0x2741('0x9f'))>=0x0;})[_0x2741('0xa0')](myreject(_0x370dc3)));}}else{_0x154882[_0x2741('0xa1')](ami['Action']({'action':_0x2741('0x9b'),'command':util[_0x2741('0x46')]('iftime\x20%s,%s',_0x4f5afc,!_[_0x2741('0x40')](config[_0x2741('0x95')][_0x1d1261])?_0x1d1261:'')})[_0x2741('0x3e')](function(_0x52d646){return _0x52d646[_0x2741('0xa2')][_0x2741('0x9e')](_0x2741('0x9f'))>=0x0;})[_0x2741('0xa0')](myreject(_0x370dc3)));}Promise[_0x2741('0xa3')](_0x154882)['then'](function(_0x6a9552){var _0x45ec3d=_[_0x2741('0xa4')](_0x6a9552);if(_0x45ec3d){return _0x1c522c(_0x45ec3d);}else{_0x1ed23b['message']=_0x6faa9?utils[_0x2741('0x68')][_0x2741('0xa5')]:utils[_0x2741('0x68')][_0x2741('0xa6')];return _0x370dc3(msgResponse(_0x2741('0xa7'),'Failure',_0x2741('0xa8')+_0x6faa9+'\x20'+_0xcf9f28+_0x2741('0xa9')+util['inspect'](_0x4f5afc,{'showHidden':![],'depth':null})+'Timezone:\x20'+_0x1d1261));}})['catch'](function(_0x5c5dac){return _0x370dc3(msgResponse(_0x2741('0x91'),_0x2741('0x92'),JSON[_0x2741('0x75')](_0x5c5dac)));});});};Dialer['prototype'][_0x2741('0x3d')]=function(){var _0x2e37a9=this;return cmHopper['resetActiveCalls']({'active':![]},{'where':{'active':!![]}})['then'](function(){setInterval(function(){_0x2e37a9[_0x2741('0xaa')]();},0x3e8);});};Dialer['prototype'][_0x2741('0xaa')]=function(){var _0x42f534=this;var _0x4062dc;for(var _0x3557f8 in this['campaigns']){if(typeof this[_0x2741('0x22')][_0x3557f8]!=='undefined'){_0x4062dc=this['campaigns'][_0x3557f8];if(utils[_0x2741('0x7e')](_0x4062dc)&&utils[_0x2741('0x7b')](_0x4062dc)){_0x4062dc[_0x2741('0x81')]=!![];Promise[_0x2741('0xab')]()['then'](checkIsIVRCampaignActive(_0x4062dc))[_0x2741('0x3e')](checkInterval(_0x4062dc))[_0x2741('0x3e')](_0x42f534['checkIsTrunkReachable'](_0x4062dc))['then'](_0x42f534[_0x2741('0x8e')](_0x4062dc['dialGlobalInterval'],_0x4062dc[_0x2741('0xac')],_0x4062dc[_0x2741('0x62')],_0x4062dc))[_0x2741('0x3e')](_0x42f534[_0x2741('0x8f')](_0x4062dc[_0x2741('0x77')],_0x4062dc[_0x2741('0xac')],_0x4062dc[_0x2741('0x62')],_0x4062dc))[_0x2741('0x3e')](_0x42f534['launchHandleIvr'](_0x4062dc))[_0x2741('0xa0')](loggerCatchQueueSummary(_0x2741('0xad'),_0x4062dc));}else{notSendMessagesCampaign(_0x4062dc);}}}};Dialer[_0x2741('0x1c')][_0x2741('0xae')]=function(_0x256249){if(_0x256249[_0x2741('0xaf')]!==_0x2741('0xa')){clearPredictiveAttributes(_0x256249);}switch(_0x256249['dialMethod']){case _0x2741('0xb0'):this[_0x2741('0xb1')](_0x256249,0x1);break;case _0x2741('0xb2'):this[_0x2741('0xb1')](_0x256249,_0x256249[_0x2741('0xb3')]);break;case _0x2741('0xa'):this[_0x2741('0xa')](_0x256249);break;case _0x2741('0x9'):this[_0x2741('0xb1')](_0x256249,0x1);break;default:logger[_0x2741('0x66')]('Queue',_0x256249[_0x2741('0x62')],_0x2741('0xb4'));}};Dialer[_0x2741('0x1c')][_0x2741('0x91')]=function(_0x55dabf,_0x155265){var _0x17ebc2=_0x55dabf[_0x2741('0xac')];var _0x3b29ac=_0x155265?_0x55dabf['dialGlobalInterval']:_0x55dabf['Interval'][_0x2741('0x79')];logger[_0x2741('0xb5')](_0x2741('0xb6'),_0x3b29ac,_0x17ebc2,_0x55dabf[_0x2741('0x62')],util['format'](_0x2741('0xb7'),_0x55dabf[_0x2741('0x62')],_0x55dabf['id']));var _0x1e8582=null;return Interval[_0x2741('0xb8')](_0x3b29ac,_0x17ebc2)['then'](function(_0x29aaf7){if(_0x29aaf7===!![]){return _0x29aaf7;}else{_0x55dabf[_0x2741('0x67')]=_0x155265?utils[_0x2741('0x68')][_0x2741('0xa5')]:utils[_0x2741('0x68')]['OVERTIME_INTERVAL'];_0x1e8582=msgResponse(_0x2741('0xa7'),_0x2741('0x92'),_0x2741('0xa8')+_0x155265+'\x20'+_0x55dabf[_0x2741('0x62')]+_0x2741('0xa9')+util[_0x2741('0x45')](_0x3b29ac,{'showHidden':![],'depth':null})+_0x2741('0xb9')+_0x17ebc2);}if(_0x1e8582!==null){logger['silly'](_0x2741('0xba'),_0x1e8582);_0x1e8582[_0x2741('0xbb')]=_0x155265;throw _0x1e8582;}})[_0x2741('0xa0')](function(_0x53ef0e){logger[_0x2741('0x66')](_0x2741('0xbc'),_0x53ef0e);throw msgResponse(_0x2741('0x84'),_0x2741('0x85'),util['inspect'](_0x53ef0e,{'showHidden':![],'depth':null}));});};Dialer[_0x2741('0x1c')]['syncAgentConnect']=function(_0x48bf90){if(this[_0x2741('0x21')][_0x48bf90['queue']]){if(this[_0x2741('0xbd')][_0x48bf90[_0x2741('0xbe')]]&&this[_0x2741('0xbd')][_0x48bf90[_0x2741('0xbe')]][_0x2741('0x42')]!==_0x2741('0xbf')){utils[_0x2741('0xc0')](this[_0x2741('0x21')][_0x48bf90[_0x2741('0xc1')]],_0x2741('0xc2'));this['uniqueId'][_0x48bf90[_0x2741('0xbe')]][_0x2741('0xc3')]=moment()[_0x2741('0x46')](_0x2741('0xc4'));}}};Dialer[_0x2741('0x1c')][_0x2741('0x32')]=function(_0x36e8dd){var _0x44a096=this['uniqueId'][_0x36e8dd[_0x2741('0xbe')]];if(this[_0x2741('0x21')][_0x36e8dd[_0x2741('0xc1')]]){if(_0x44a096&&_0x44a096['type']!==_0x2741('0xbf')){delete this['uniqueId'][_0x36e8dd['uniqueid']];this[_0x2741('0x21')][_0x36e8dd[_0x2741('0xc1')]][_0x2741('0xc5')]+=0x1;var _0x5ab808=new AgentComplete(_0x44a096,_0x36e8dd);if(_0x36e8dd['reason']===_0x2741('0xc6')){_0x5ab808['agiafterat']=this[_0x2741('0x21')][_0x36e8dd[_0x2741('0xc1')]][_0x2741('0xc7')]&&this['voiceQueues'][_0x36e8dd[_0x2741('0xc1')]]['dialAgiAfterHangupAgent']?moment()[_0x2741('0x46')](_0x2741('0xc4')):undefined;}hopperUtils[_0x2741('0xc8')](_0x5ab808)['catch'](loggerCatch('[syncAgentComplete][createHistory]'));hopperUtils[_0x2741('0xc9')](_0x5ab808)[_0x2741('0xa0')](loggerCatch(_0x2741('0xca')));}}};Dialer[_0x2741('0x1c')][_0x2741('0xcb')]=function(_0x4b508d){var _0xa9fd0a=this[_0x2741('0xbd')][_0x4b508d[_0x2741('0xbe')]];var _0x101fd5=this;var _0x5088d1=![];var _0x46bfc7;var _0x5b7f91;if(this[_0x2741('0x21')][_0x4b508d['queue']]){if(_0xa9fd0a&&_0xa9fd0a[_0x2741('0x42')]!=='ivr'){delete this[_0x2741('0xbd')][_0x4b508d[_0x2741('0xbe')]];utils['decrementOriginate'](this['voiceQueues'][_0x4b508d[_0x2741('0xc1')]],'[syncQueueCallerAbandon]');_0xa9fd0a['droptime']=moment()[_0x2741('0x46')](_0x2741('0xc4'));var _0x3cfcfe=new QueueCallerAbandon(_0xa9fd0a,_0x4b508d);if(utils[_0x2741('0x5f')](_0xa9fd0a['droptime'],_0xa9fd0a[_0x2741('0xcc')])>=_0xa9fd0a[_0x2741('0xcd')]){this[_0x2741('0x21')][_0x4b508d['queue']][_0x2741('0xce')]+=0x1;this[_0x2741('0x21')][_0x4b508d['queue']]['outboundDropCallsDayTimeout']+=0x1;this[_0x2741('0x21')][_0x4b508d[_0x2741('0xc1')]][_0x2741('0xcf')]+=0x1;_0x3cfcfe[_0x2741('0x6f')]=0xa;_0x3cfcfe[_0x2741('0x70')]='Drop';_0x3cfcfe[_0x2741('0xd0')]=_0x2741('0xd1');_0x3cfcfe[_0x2741('0xd2')]=this[_0x2741('0x21')][_0x4b508d[_0x2741('0xc1')]][_0x2741('0xc7')]?moment()[_0x2741('0x46')]('YYYY-MM-DD\x20HH:mm:ss'):undefined;_0x3cfcfe[_0x2741('0xd3')]+=0x1;_0x3cfcfe['countglobal']+=0x1;_0x46bfc7=this[_0x2741('0x21')][_0x4b508d[_0x2741('0xc1')]][_0x2741('0xd4')];_0x5b7f91=this[_0x2741('0x21')][_0x4b508d[_0x2741('0xc1')]]['callAdditionalPhoneAfterMin'];hopperUtils[_0x2741('0xd5')](_0x3cfcfe,_0x3cfcfe[_0x2741('0x6f')],_0xa9fd0a[_0x2741('0xd6')])[_0x2741('0x3e')](function(_0x58e714){_0x5088d1=_0x58e714['additional']==0x1;if(_0x3cfcfe[_0x2741('0xd3')]>=_0x101fd5['voiceQueues'][_0x4b508d[_0x2741('0xc1')]]['dialDropMaxRetry']){_0x101fd5[_0x2741('0xd7')](_0x3cfcfe,_0x58e714[_0x2741('0xd8')]);}else{hopperUtils[_0x2741('0xd9')]({'active':![],'countdropretry':_0x3cfcfe[_0x2741('0xd3')],'scheduledat':moment()[_0x2741('0xda')](_0x101fd5[_0x2741('0x21')][_0x4b508d[_0x2741('0xc1')]][_0x2741('0xd4')],_0x2741('0xdb'))['format'](_0x2741('0xc4')),'ContactId':_0xa9fd0a[_0x2741('0xdc')],'ListId':_0xa9fd0a[_0x2741('0xdd')],'VoiceQueueId':_0xa9fd0a[_0x2741('0xde')]||undefined,'CampaignId':_0xa9fd0a[_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch('[rescheduleContact][Drop]'));var _0x588cb6=new History(_0x3cfcfe);_0x588cb6[_0x2741('0x6f')]=0xa;_0x588cb6[_0x2741('0x70')]='Drop';_0x588cb6[_0x2741('0x72')]=moment()[_0x2741('0x46')](_0x2741('0xc4'));_0x588cb6[_0x2741('0x71')]=_0x588cb6[_0x2741('0x72')];_0x588cb6[_0x2741('0xe0')]=_0x3cfcfe[_0x2741('0xe0')];_0x588cb6['calleridnum']=_0x3cfcfe['calleridnum'];hopperUtils[_0x2741('0xc8')](_0x588cb6)[_0x2741('0xa0')](loggerCatch(_0x2741('0xe1')));}})[_0x2741('0x3e')](function(){if(_0x5088d1)hopperUtils[_0x2741('0xe2')](_0x3cfcfe,_0x46bfc7,_0x5b7f91)['then'](function(){return 0x1;});});}else{this[_0x2741('0x21')][_0x4b508d['queue']][_0x2741('0xe3')]+=0x1;this[_0x2741('0x21')][_0x4b508d[_0x2741('0xc1')]][_0x2741('0xe4')]+=0x1;_0x3cfcfe[_0x2741('0x6f')]=0xb;_0x3cfcfe['statedesc']=_0x2741('0xe5');_0x3cfcfe['dropreason']=_0x2741('0xe6');_0x3cfcfe[_0x2741('0xe7')]+=0x1;_0x3cfcfe[_0x2741('0xe8')]+=0x1;_0x46bfc7=this['voiceQueues'][_0x4b508d['queue']][_0x2741('0xe9')];_0x5b7f91=this[_0x2741('0x21')][_0x4b508d[_0x2741('0xc1')]]['callAdditionalPhoneAfterMin'];hopperUtils['verifyAdditionalPhones'](_0x3cfcfe,_0x3cfcfe['state'],_0xa9fd0a[_0x2741('0xd6')])[_0x2741('0x3e')](function(_0x5b1e4b){if(_0x3cfcfe['countabandonedretry']>=_0x101fd5[_0x2741('0x21')][_0x4b508d['queue']][_0x2741('0xea')]){_0x101fd5['queueCallerAbandonCreateState'](_0x3cfcfe,_0x5b1e4b['additional']);}else{hopperUtils[_0x2741('0xd9')]({'active':![],'countabandonedretry':_0x3cfcfe[_0x2741('0xe7')],'scheduledat':moment()[_0x2741('0xda')](_0x101fd5[_0x2741('0x21')][_0x4b508d['queue']]['dialAbandonedRetryFrequency'],_0x2741('0xdb'))[_0x2741('0x46')](_0x2741('0xc4')),'ContactId':_0xa9fd0a[_0x2741('0xdc')],'ListId':_0xa9fd0a[_0x2741('0xdd')],'VoiceQueueId':_0xa9fd0a[_0x2741('0xde')]||undefined,'CampaignId':_0xa9fd0a[_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch('[rescheduleContact][Abandoned]'));var _0x40be72=new History(_0x3cfcfe);_0x40be72[_0x2741('0x6f')]=0xb;_0x40be72['statedesc']=_0x2741('0xe5');_0x40be72[_0x2741('0x72')]=moment()[_0x2741('0x46')](_0x2741('0xc4'));_0x40be72[_0x2741('0x71')]=_0x40be72[_0x2741('0x72')];_0x40be72[_0x2741('0xe0')]=_0x3cfcfe[_0x2741('0xe0')];_0x40be72[_0x2741('0xeb')]=_0x3cfcfe['calleridnum'];hopperUtils['createHistory'](_0x40be72)[_0x2741('0xa0')](loggerCatch(_0x2741('0xec')));}})[_0x2741('0x3e')](function(){if(_0x5088d1)hopperUtils['swapAdditionalPhones'](_0x3cfcfe,_0x46bfc7,_0x5b7f91)['then'](function(){return 0x1;});});}}}};Dialer[_0x2741('0x1c')][_0x2741('0x38')]=function(_0x7fd91e){if(this['actions'][_0x7fd91e[_0x2741('0xbe')]]){this[_0x2741('0x26')][_0x7fd91e[_0x2741('0xbe')]][_0x2741('0xed')]=_0x7fd91e[_0x2741('0xed')];}if(this['uniqueId'][_0x7fd91e[_0x2741('0xbe')]]){this['uniqueId'][_0x7fd91e[_0x2741('0xbe')]][_0x2741('0xed')]=_0x7fd91e[_0x2741('0xed')];}};Dialer[_0x2741('0x1c')][_0x2741('0x3a')]=function(_0x242646){if(!this['actions'][_0x242646[_0x2741('0xee')]]){return;}var _0x5ccf6b=this['voiceQueues'][this[_0x2741('0x26')][_0x242646[_0x2741('0xee')]][_0x2741('0xc1')]][_0x2741('0xef')]||'rrmemory';if(_0x5ccf6b===_0x2741('0xf0')){if(this[_0x2741('0x26')][_0x242646[_0x2741('0xee')]]&&_[_0x2741('0xf1')](this[_0x2741('0x26')][_0x242646[_0x2741('0xee')]][_0x2741('0xf2')])&&_0x242646['status']==='1'&&_0x242646[_0x2741('0xf3')]==='0'){if(this[_0x2741('0x23')][_0x242646['stateinterface']]){if(!this[_0x2741('0x23')][_0x242646[_0x2741('0xf4')]]['locked']){this['agents'][_0x242646[_0x2741('0xf4')]][_0x2741('0xf2')]=!![];this[_0x2741('0x26')][_0x242646['actionid']]['locked']=!![];this[_0x2741('0x26')][_0x242646[_0x2741('0xee')]][_0x2741('0xf4')]=_0x242646[_0x2741('0xf4')];}}}}else if(_0x5ccf6b===_0x2741('0xf5')){if(this[_0x2741('0x26')][_0x242646[_0x2741('0xee')]]){if(this[_0x2741('0x23')][_0x242646[_0x2741('0xf4')]]){this[_0x2741('0x26')][_0x242646[_0x2741('0xee')]][_0x2741('0xf4')]=_0x242646[_0x2741('0xf4')];if(_[_0x2741('0xf1')](this[_0x2741('0xf6')][this[_0x2741('0x26')][_0x242646[_0x2741('0xee')]][_0x2741('0xc1')]])){this[_0x2741('0xf6')][this['actions'][_0x242646[_0x2741('0xee')]][_0x2741('0xc1')]]=[];}this[_0x2741('0xf6')][this[_0x2741('0x26')][_0x242646[_0x2741('0xee')]][_0x2741('0xc1')]]['push'](_[_0x2741('0x5e')](_[_0x2741('0x76')](this[_0x2741('0x26')][_0x242646['actionid']],[_0x2741('0xf7'),_0x2741('0xf4')]),{'status':_0x242646[_0x2741('0xf8')],'paused':_0x242646[_0x2741('0xf3')]}));}}}};Dialer[_0x2741('0x1c')][_0x2741('0x3c')]=function(_0x16cc2e){if(!this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]]){return;}var _0x578d3a=this;var _0x22945c=this['voiceQueues'][this['actions'][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]];var _0x1e5f2e=_0x22945c[_0x2741('0xef')]||_0x2741('0xf5');if(_0x1e5f2e===_0x2741('0xf0')){if(this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]]&&this['actions'][_0x16cc2e['actionid']][_0x2741('0xf4')]){this[_0x2741('0x20')][_0x2741('0xf9')](this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]]['idHopper'],this[_0x2741('0x26')][_0x16cc2e['actionid']][_0x2741('0xf4')])[_0x2741('0xa0')](function(_0x11233f){logger[_0x2741('0x66')]('[Catch][Preview][syncQueueStatusComplete]',util[_0x2741('0x45')](_0x11233f,{'showHidden':![],'depth':null}));})[_0x2741('0x1f')](function(){utils['decrementOriginate'](_0x578d3a['voiceQueues'][_0x578d3a['actions'][_0x16cc2e[_0x2741('0xee')]]['queue']],_0x2741('0xfa'));_0x578d3a[_0x2741('0x23')][_0x578d3a[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xf4')]][_0x2741('0xf2')]=![];delete _0x578d3a[_0x2741('0x26')][_0x16cc2e['actionid']];unlockQueueStatus(_0x22945c);});}else{utils[_0x2741('0xc0')](this[_0x2741('0x21')][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]],_0x2741('0xfa'));hopperUtils[_0x2741('0xd9')]({'active':![],'ContactId':this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]]['ContactId'],'ListId':this['actions'][_0x16cc2e[_0x2741('0xee')]]['ListId'],'VoiceQueueId':this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xde')]||undefined,'CampaignId':this['actions'][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch(_0x2741('0xfb')));delete this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]];unlockQueueStatus(_0x22945c);}}else if(_0x1e5f2e==='rrmemory'){var _0x4efe68;if(this['actions'][_0x16cc2e[_0x2741('0xee')]]&&!_['isEmpty'](this[_0x2741('0xf6')][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]])){if(this[_0x2741('0x2b')][_0x578d3a['actions'][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]]){this['queueBookedRR'][_0x578d3a[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]]=this['queueBookedRR'][this[_0x2741('0x26')][_0x16cc2e['actionid']][_0x2741('0xc1')]]?this[_0x2741('0x2b')][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]]:this[_0x2741('0xf6')][this['actions'][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]]?this[_0x2741('0xf6')][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]][_0x2741('0xfc')]||0x0:0x0;}this['queueBooked'][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]][_0x2741('0xfc')]=this[_0x2741('0x2b')][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]];for(var _0x43c1fe=0x0;_0x43c1fe<this['queueBooked'][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]][_0x2741('0x99')];_0x43c1fe+=0x1){_0x4efe68=rr(this['queueBooked'][this['actions'][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]]);this[_0x2741('0x2b')][_0x578d3a[_0x2741('0x26')][_0x16cc2e['actionid']][_0x2741('0xc1')]]=this[_0x2741('0xf6')][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]]['queue']][_0x2741('0xfc')];if(_0x4efe68[_0x2741('0xf8')]==='1'&&_0x4efe68['paused']==='0'){break;}}if(!_[_0x2741('0xf1')](_0x4efe68)){this[_0x2741('0x23')][_0x4efe68[_0x2741('0xf4')]][_0x2741('0xfd')]=_[_0x2741('0x40')](this['agents'][_0x4efe68[_0x2741('0xf4')]][_0x2741('0xfd')])?!![]:this[_0x2741('0x23')][_0x4efe68[_0x2741('0xf4')]][_0x2741('0xfd')];}loggerBooked[_0x2741('0x49')](_0x2741('0xfe'),_0x16cc2e['actionid'],'Agent:\x20',JSON[_0x2741('0x75')](_['pick'](this[_0x2741('0x23')][_0x4efe68[_0x2741('0xf4')]],[_0x2741('0x62'),_0x2741('0xfd')])),_0x2741('0xff'),JSON[_0x2741('0x75')](_0x4efe68[_0x2741('0xf7')]));if(!_[_0x2741('0xf1')](_0x4efe68)&&_0x4efe68['status']==='1'&&_0x4efe68[_0x2741('0xf3')]==='0'&&this[_0x2741('0x23')][_0x4efe68[_0x2741('0xf4')]][_0x2741('0xfd')]){this[_0x2741('0x23')][_0x4efe68['stateinterface']][_0x2741('0xfd')]=![];this[_0x2741('0xf6')][_0x578d3a['actions'][_0x16cc2e['actionid']][_0x2741('0xc1')]]=[];this['preview'][_0x2741('0xf9')](_0x4efe68['idHopper'],_0x4efe68[_0x2741('0xf4')])['catch'](function(_0x4da16a){logger[_0x2741('0x66')]('[Catch][Preview][syncQueueStatusComplete]',util[_0x2741('0x45')](_0x4da16a,{'showHidden':![],'depth':null}));})[_0x2741('0x1f')](function(){utils['decrementOriginate'](_0x578d3a['voiceQueues'][_0x578d3a[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]],'[syncQueueStatusComplete]');setTimeout(function(){_0x578d3a['agents'][_0x4efe68['stateinterface']]['unlockRR']=!![];loggerBooked[_0x2741('0x49')](_0x2741('0x100'),_0x16cc2e[_0x2741('0xee')],_0x2741('0x101'),JSON[_0x2741('0x75')](_[_0x2741('0x76')](_0x578d3a[_0x2741('0x23')][_0x4efe68[_0x2741('0xf4')]],['name',_0x2741('0xfd')])),_0x2741('0xff'),JSON['stringify'](_0x4efe68[_0x2741('0xf7')]));},0xc7);delete _0x578d3a[_0x2741('0x26')][_0x16cc2e['actionid']];unlockQueueStatus(_0x22945c,_0x16cc2e['actionid']);});}else{loggerBooked['info']('[booked][unlock]');utils[_0x2741('0xc0')](this[_0x2741('0x21')][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]],_0x2741('0xfa'));hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xdc')],'ListId':this['actions'][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xdd')],'VoiceQueueId':this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xde')]||undefined,'CampaignId':this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch(_0x2741('0xfb')));delete this['actions'][_0x16cc2e[_0x2741('0xee')]];unlockQueueStatus(_0x22945c);}}else{loggerBooked[_0x2741('0x49')](_0x2741('0x102'));utils[_0x2741('0xc0')](this[_0x2741('0x21')][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]],_0x2741('0xfa'));hopperUtils[_0x2741('0xd9')]({'active':![],'ContactId':this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]]['ContactId'],'ListId':this['actions'][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xdd')],'VoiceQueueId':this[_0x2741('0x26')][_0x16cc2e['actionid']][_0x2741('0xde')]||undefined,'CampaignId':this['actions'][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xdf')]||undefined})['catch'](loggerCatch(_0x2741('0x103')));delete this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]];unlockQueueStatus(_0x22945c);}}else{loggerBooked[_0x2741('0x49')](_0x2741('0x104'));utils[_0x2741('0xc0')](this[_0x2741('0x21')][this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xc1')]],'[syncQueueStatusComplete]');hopperUtils[_0x2741('0xd9')]({'active':![],'ContactId':this[_0x2741('0x26')][_0x16cc2e['actionid']][_0x2741('0xdc')],'ListId':this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xdd')],'VoiceQueueId':this['actions'][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xde')]||undefined,'CampaignId':this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]][_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch(_0x2741('0x105')));delete this[_0x2741('0x26')][_0x16cc2e[_0x2741('0xee')]];unlockQueueStatus(_0x22945c);}};Dialer['prototype'][_0x2741('0x30')]=function(_0x908ccd){var _0x575f5d=this[_0x2741('0x26')][_0x908ccd[_0x2741('0xee')]];if(_0x575f5d){delete this[_0x2741('0x26')][_0x908ccd['actionid']];_0x575f5d[_0x2741('0xcc')]=moment()[_0x2741('0x46')](_0x2741('0xc4'));var _0x1e6a21=_0x575f5d[_0x2741('0x42')]===_0x2741('0xbf')?this[_0x2741('0x22')][_0x575f5d[_0x2741('0xc1')]]:this['voiceQueues'][_0x575f5d[_0x2741('0x106')]()];if(_0x908ccd['response']!==_0x2741('0x107')){utils[_0x2741('0xc0')](_0x1e6a21,_0x2741('0x108'));return this[_0x2741('0x109')](_0x575f5d,_0x1e6a21,_0x908ccd)[_0x2741('0xa0')](loggerCatch(_0x2741('0x10a')));}this['uniqueId'][_0x908ccd[_0x2741('0xbe')]]=_0x575f5d;}};Dialer[_0x2741('0x1c')][_0x2741('0x39')]=function(_0x94e73a){var _0x308793=this;var _0x1f89cf=this[_0x2741('0xbd')][_0x94e73a[_0x2741('0xbe')]];var _0x2a6213;if(!_[_0x2741('0xf1')](_0x94e73a)&&!_[_0x2741('0xf1')](_0x94e73a[_0x2741('0x10b')])&&!_[_0x2741('0xf1')](_0x94e73a[_0x2741('0x10b')][_0x2741('0x10c')])&&_0x94e73a[_0x2741('0x10d')]===_0x2741('0x10e')&&_0x1f89cf){if(_0x1f89cf['type']!==_0x2741('0xbf')&&this[_0x2741('0x21')][_0x1f89cf[_0x2741('0xc1')]][_0x2741('0x10f')]&&_0x94e73a['value']===_0x2741('0x110')){delete this[_0x2741('0xbd')][_0x94e73a[_0x2741('0xbe')]];utils[_0x2741('0xc0')](this['voiceQueues'][_0x1f89cf['queue']],_0x2741('0x111'));this[_0x2741('0x21')][_0x1f89cf['queue']][_0x2741('0xc5')]+=0x1;this[_0x2741('0x21')][_0x1f89cf[_0x2741('0xc1')]][_0x2741('0x112')]+=0x1;_0x2a6213=new Hangup(_0x1f89cf,_0x94e73a);_0x2a6213[_0x2741('0x6f')]=0x12;_0x2a6213['statedesc']=_0x2741('0x113');_0x2a6213[_0x2741('0x114')]=_0x2741('0x115');ami[_0x2741('0x41')]('custom:amd',ut['buildObj'](_0x2a6213,_0x2741('0x116')));this['saveInDb'](_0x2a6213,_0x2741('0x117'),_0x2741('0x118'));}if(_0x1f89cf[_0x2741('0x42')]!==_0x2741('0xbf')&&this[_0x2741('0x21')][_0x1f89cf[_0x2741('0xc1')]][_0x2741('0x10f')]&&_0x94e73a[_0x2741('0x119')]===_0x2741('0x11a')){return new Promise(function(_0x85730a,_0x3419d2){delete _0x308793['uniqueId'][_0x94e73a[_0x2741('0xbe')]];utils['decrementOriginate'](_0x308793[_0x2741('0x21')][_0x1f89cf[_0x2741('0xc1')]],'[syncVarSet]');_0x308793[_0x2741('0x21')][_0x1f89cf[_0x2741('0xc1')]][_0x2741('0xc5')]+=0x1;_0x308793[_0x2741('0x21')][_0x1f89cf[_0x2741('0xc1')]][_0x2741('0x112')]+=0x1;var _0x292352=_0x308793[_0x2741('0x21')][_0x1f89cf['queue']];var _0x37f53d=new Hangup(_0x1f89cf,_0x94e73a);_0x37f53d[_0x2741('0x6f')]=0x13;_0x37f53d[_0x2741('0x70')]=_0x2741('0x11b');_0x37f53d[_0x2741('0x114')]=_0x2741('0x115');_0x37f53d[_0x2741('0x11c')]+=0x1;_0x37f53d[_0x2741('0xe8')]+=0x1;_0x37f53d[_0x2741('0x116')]=!![];ami[_0x2741('0x41')]('custom:amd',ut[_0x2741('0x11d')](_0x37f53d,_0x2741('0x116')));hopperUtils[_0x2741('0xc8')](_0x37f53d)['catch'](loggerCatch(_0x2741('0x11e')));if(_0x37f53d[_0x2741('0x11f')]+_0x37f53d['countcongestionretry']+_0x37f53d[_0x2741('0x120')]+_0x37f53d[_0x2741('0x121')]+_0x37f53d[_0x2741('0xd3')]+_0x37f53d[_0x2741('0xe7')]+_0x37f53d['countmachineretry']+_0x37f53d[_0x2741('0x122')]>=_0x292352[_0x2741('0x123')]){_0x308793[_0x2741('0x124')](_0x37f53d,_0x85730a,_0x3419d2,_0x2741('0x125'));}else{if(_0x37f53d[_0x2741('0x11c')]>=_0x292352[_0x2741('0x126')]){_0x308793[_0x2741('0x127')](_0x37f53d,_0x85730a,_0x3419d2,_0x2741('0x128'));}else{hopperUtils[_0x2741('0xd9')]({'active':![],'countmachineretry':_0x37f53d[_0x2741('0x11c')],'scheduledat':moment()['add'](_0x292352[_0x2741('0x129')],_0x2741('0xdb'))[_0x2741('0x46')](_0x2741('0xc4')),'ContactId':_0x37f53d[_0x2741('0xdc')],'ListId':_0x37f53d['ListId'],'VoiceQueueId':_0x37f53d['VoiceQueueId']||undefined,'CampaignId':_0x37f53d[_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch('[rescheduleContact][Machine]'));_0x85730a({'reschedule':0x1});}}});}if(_0x1f89cf[_0x2741('0x42')]==='ivr'&&this[_0x2741('0x22')][_0x1f89cf[_0x2741('0xc1')]][_0x2741('0x10f')]&&_0x94e73a['value']===_0x2741('0x110')){delete this[_0x2741('0xbd')][_0x94e73a[_0x2741('0xbe')]];utils[_0x2741('0xc0')](this[_0x2741('0x22')][_0x1f89cf[_0x2741('0xc1')]],_0x2741('0x111'));_0x2a6213=new Hangup(_0x1f89cf,_0x94e73a);_0x2a6213[_0x2741('0x6f')]=0x12;_0x2a6213[_0x2741('0x70')]='HangupInAMD';_0x2a6213[_0x2741('0x114')]='AMD';ami['emit'](_0x2741('0x12a'),ut[_0x2741('0x11d')](_0x2a6213,_0x2741('0x116')));this['saveInDb'](_0x2a6213,_0x2741('0x12b'),_0x2741('0x12c'));}if(_0x1f89cf[_0x2741('0x42')]==='ivr'&&this[_0x2741('0x22')][_0x1f89cf[_0x2741('0xc1')]]['dialAMDActive']&&_0x94e73a[_0x2741('0x119')]===_0x2741('0x11a')){return new Promise(function(_0xd24bfc,_0x5366fb){delete _0x308793['uniqueId'][_0x94e73a[_0x2741('0xbe')]];utils[_0x2741('0xc0')](_0x308793[_0x2741('0x22')][_0x1f89cf[_0x2741('0xc1')]],_0x2741('0x111'));_0x308793[_0x2741('0x22')][_0x1f89cf['queue']][_0x2741('0xc5')]+=0x1;_0x308793[_0x2741('0x22')][_0x1f89cf[_0x2741('0xc1')]][_0x2741('0x112')]+=0x1;var _0x4c5858=_0x308793[_0x2741('0x22')][_0x1f89cf[_0x2741('0xc1')]];var _0x475277=new Hangup(_0x1f89cf,_0x94e73a);_0x475277[_0x2741('0x6f')]=0x13;_0x475277[_0x2741('0x70')]=_0x2741('0x11b');_0x475277['membername']=_0x2741('0x115');_0x475277[_0x2741('0x11c')]+=0x1;_0x475277['countglobal']+=0x1;_0x475277[_0x2741('0x116')]=!![];ami['emit'](_0x2741('0x12a'),ut[_0x2741('0x11d')](_0x475277,_0x2741('0x116')));hopperUtils[_0x2741('0xc8')](_0x475277)[_0x2741('0xa0')](loggerCatch(_0x2741('0x11e')));if(_0x475277[_0x2741('0x11f')]+_0x475277['countcongestionretry']+_0x475277[_0x2741('0x120')]+_0x475277['countnosuchnumberretry']+_0x475277[_0x2741('0xd3')]+_0x475277['countabandonedretry']+_0x475277[_0x2741('0x11c')]+_0x475277[_0x2741('0x122')]>=_0x4c5858[_0x2741('0x123')]){_0x308793[_0x2741('0x124')](_0x475277,_0xd24bfc,_0x5366fb,'reason19\x20machine....');}else{if(_0x475277[_0x2741('0x11c')]>=_0x4c5858[_0x2741('0x126')]){_0x308793[_0x2741('0x127')](_0x475277,_0xd24bfc,_0x5366fb,_0x2741('0x128'));}else{hopperUtils[_0x2741('0xd9')]({'active':![],'countmachineretry':_0x475277['countmachineretry'],'scheduledat':moment()[_0x2741('0xda')](_0x4c5858[_0x2741('0x129')],'minutes')[_0x2741('0x46')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x475277[_0x2741('0xdc')],'ListId':_0x475277[_0x2741('0xdd')],'VoiceQueueId':_0x475277[_0x2741('0xde')]||undefined,'CampaignId':_0x475277[_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch(_0x2741('0x12d')));_0xd24bfc({'reschedule':0x1});}}});}}};Dialer[_0x2741('0x1c')]['syncHangup']=function(_0x34c0ca){var _0x2fbb1a=this['uniqueId'][_0x34c0ca[_0x2741('0xbe')]];var _0x3d28f5;if(!_0x2fbb1a){return;}if(_0x2fbb1a['type']==='ivr'){delete this[_0x2741('0xbd')][_0x34c0ca['uniqueid']];utils[_0x2741('0xc0')](this[_0x2741('0x22')][_0x2fbb1a[_0x2741('0xc1')]],'[syncHangup]');this[_0x2741('0x22')][_0x2fbb1a['queue']]['ivrAnswerCallsDay']+=0x1;if(_0x34c0ca[_0x2741('0x12e')]==='Normal\x20Clearing'){const _0x50ed2e=new AgentComplete(_0x2fbb1a,_0x34c0ca);_0x50ed2e[_0x2741('0xdf')]=this[_0x2741('0x22')][_0x2fbb1a[_0x2741('0xc1')]]['id'];hopperUtils['createHistory'](_0x50ed2e)[_0x2741('0xa0')](loggerCatch(_0x2741('0x12f')));hopperUtils[_0x2741('0xc9')](_0x50ed2e)[_0x2741('0xa0')](loggerCatch(_0x2741('0x130')));}else{_0x3d28f5=new Hangup(_0x2fbb1a,_0x34c0ca);hopperUtils[_0x2741('0xc8')](_0x3d28f5)[_0x2741('0xa0')](loggerCatch(_0x2741('0x131')));hopperUtils[_0x2741('0xc9')](_0x3d28f5)[_0x2741('0xa0')](loggerCatch(_0x2741('0x132')));}}else{if(isNotNull(this[_0x2741('0x21')][_0x2fbb1a[_0x2741('0xc1')]][_0x2741('0x133')])){delete this['uniqueId'][_0x34c0ca[_0x2741('0xbe')]];utils[_0x2741('0xc0')](this[_0x2741('0x21')][_0x2fbb1a['queue']],_0x2741('0x134'));this[_0x2741('0x21')][_0x2fbb1a[_0x2741('0xc1')]][_0x2741('0xc5')]+=0x1;this[_0x2741('0x21')][_0x2fbb1a[_0x2741('0xc1')]][_0x2741('0x112')]+=0x1;_0x3d28f5=new Hangup(_0x2fbb1a,_0x34c0ca);_0x3d28f5['state']=0x10;_0x3d28f5[_0x2741('0x70')]=_0x2741('0x135');_0x3d28f5[_0x2741('0x114')]=_0x2741('0x136');hopperUtils[_0x2741('0xc8')](_0x3d28f5)[_0x2741('0xa0')](loggerCatch(_0x2741('0x131')));hopperUtils[_0x2741('0xc9')](_0x3d28f5)[_0x2741('0xa0')](loggerCatch('[syncHangupIvr]'));}else{delete this[_0x2741('0xbd')][_0x34c0ca['uniqueid']];utils[_0x2741('0xc0')](this[_0x2741('0x21')][_0x2fbb1a[_0x2741('0xc1')]],_0x2741('0x137'));if(_0x34c0ca[_0x2741('0x12e')]===_0x2741('0x138')){this[_0x2741('0x21')][_0x2fbb1a[_0x2741('0xc1')]][_0x2741('0xc5')]+=0x1;const _0x21799a=new AgentComplete(_0x2fbb1a,_0x34c0ca);_0x21799a[_0x2741('0xde')]=this['voiceQueues'][_0x2fbb1a['queue']]['id'];hopperUtils[_0x2741('0xc8')](_0x21799a)[_0x2741('0xa0')](loggerCatch(_0x2741('0x139')));hopperUtils['moveContactManagedDialer'](_0x21799a)[_0x2741('0xa0')](loggerCatch(_0x2741('0xca')));}else{this[_0x2741('0x21')][_0x2fbb1a[_0x2741('0xc1')]][_0x2741('0x13a')]+=0x1;_0x3d28f5=new Hangup(_0x2fbb1a,_0x34c0ca);_0x3d28f5['state']=0xc;_0x3d28f5[_0x2741('0x70')]=_0x34c0ca[_0x2741('0x12e')];_0x3d28f5[_0x2741('0x114')]='Unknown';hopperUtils['createHistory'](_0x3d28f5)['catch'](loggerCatch('[syncHangup][createHistory]'));hopperUtils['moveContactManagedDialer'](_0x3d28f5)['catch'](loggerCatch('[syncHangup]'));}}}};Dialer[_0x2741('0x1c')][_0x2741('0xc')]=function(_0xeb0661){var _0x2ce9c4=this;if(!_0x2ce9c4['queuesSummary'][_0xeb0661[_0x2741('0x62')]]){_0x2ce9c4[_0x2741('0x2c')][_0xeb0661[_0x2741('0x62')]]={'running':![]};}else if(_0x2ce9c4[_0x2741('0x2c')][_0xeb0661[_0x2741('0x62')]][_0x2741('0x13b')]===!![]){return;}else if(_0x2ce9c4[_0x2741('0x2c')][_0xeb0661[_0x2741('0x62')]]['running']===![]){_0x2ce9c4[_0x2741('0x2c')][_0xeb0661[_0x2741('0x62')]][_0x2741('0x13b')]=!![];}var _0x3d827a=_0x2ce9c4[_0x2741('0x21')][_0xeb0661[_0x2741('0x62')]];var _0x306688=_0x3d827a['message']!==utils[_0x2741('0x68')][_0x2741('0x7c')];var _0x202ea4=utils[_0x2741('0x13c')](_0x3d827a);_0x3d827a['statusMessage']=utils[_0x2741('0x13d')](_0x3d827a,_0x2ce9c4[_0x2741('0x24')]);Promise[_0x2741('0xab')]()[_0x2741('0x3e')](function(){if(_0x3d827a[_0x2741('0x13e')]===utils[_0x2741('0x68')]['INACTIVE']){if(_0x306688){clearPredictiveAttributes(_0x3d827a);_0xeb0661[_0x2741('0x29')]=undefined;_0xeb0661[_0x2741('0x60')]=undefined;}if(_0x3d827a[_0x2741('0x13e')]===utils[_0x2741('0x68')][_0x2741('0x7c')]){_0xeb0661[_0x2741('0x13f')]=0x0;_0xeb0661[_0x2741('0xf3')]=0x0;_0xeb0661[_0x2741('0x140')]=0x0;_0xeb0661['talking']=0x0;_0xeb0661[_0x2741('0x141')]=0x0;}}else if(_0x3d827a[_0x2741('0x13e')]===utils['CAMPAIGN_STATUS'][_0x2741('0x142')]&&!_0x202ea4){return _0x2ce9c4['ifTime'](_0x3d827a,!![])['then'](function(){return _0x2ce9c4['ifTime'](_0x3d827a,![]);})[_0x2741('0x3e')](function(){return _0x2ce9c4['checkDialMethod'](_0x3d827a);})['catch'](function(_0x3049f7){loggerSyncQueueSummary[_0x2741('0x61')]('[syncQueueSummary]',util[_0x2741('0x45')](_0x3049f7,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x3d827a);});}else{clearPredictiveAttributes(_0x3d827a);}})[_0x2741('0x3e')](function(){var _0x56f8b9=_0xeb0661[_0x2741('0x143')](_0x3d827a);if(_0x56f8b9||_0x3d827a[_0x2741('0x144')]){_0x3d827a[_0x2741('0x144')]=![];_0xeb0661[_0x2741('0x145')](_0x3d827a);Object[_0x2741('0x146')](_0x3d827a,_0xeb0661);emitOutboundVoiceQueueSummary(_0xeb0661);}_0x2ce9c4['queuesSummary'][_0x3d827a['name']][_0x2741('0x13b')]=![];})[_0x2741('0xa0')](function(_0x15900c){logger[_0x2741('0x66')](_0x2741('0x147'),util['inspect'](_0x15900c,{'showHidden':![],'depth':null}));_0x2ce9c4[_0x2741('0x2c')][_0x3d827a[_0x2741('0x62')]]['running']=![];});};Dialer['prototype']['syncQueueSummaryComplete']=_['throttle'](function(){var _0x6ff3b1=_['filter'](this['voiceQueues'],function(_0x78537f){return _0x78537f[_0x2741('0x148')];});var _0x4dad20=_[_0x2741('0x149')](this[_0x2741('0x23')],function(_0xd4deb8){return _0xd4deb8[_0x2741('0x14a')]&&_0xd4deb8[_0x2741('0xf8')]===_0x2741('0x87');});if(_0x6ff3b1[_0x2741('0x99')]>0x0&&_0x4dad20[_0x2741('0x99')]>0x0){return Promise[_0x2741('0xab')]()[_0x2741('0x3e')](cmHopper['handlePreviewRecallNotifications'](_['map'](_0x6ff3b1,'id'),previewRecallmeReminderInterval,_[_0x2741('0x14b')](_0x4dad20,'id')))['then'](function(_0x1546ee){for(var _0x363e02=0x0;_0x363e02<_0x1546ee[_0x2741('0x99')];_0x363e02++){var _0xc73f85=_0x1546ee[_0x363e02][_0x2741('0x14c')][_0x2741('0x62')];if(_0xc73f85)io['to'](util[_0x2741('0x46')]('user:%s',_0xc73f85))[_0x2741('0x41')](_0x2741('0x14d'),{'hopper':_0x1546ee[_0x363e02]});}})[_0x2741('0xa0')](function(_0x4ca964){logger[_0x2741('0x66')](_0x2741('0x14e'),_0x4ca964);});}},0x3c*0x3e8,{'leading':!![]});Dialer['prototype'][_0x2741('0x14f')]=function(){var _0x493bd8=this;setInterval(function(){_0x493bd8[_0x2741('0x150')](_0x493bd8[_0x2741('0xbd')],_0x2741('0x151'));_0x493bd8[_0x2741('0x150')](_0x493bd8['actions'],_0x2741('0x152'));},0x32c8);};Dialer['prototype'][_0x2741('0x150')]=function(_0xec9397,_0x1c9b9f){var _0x2ad4ff=this;for(var _0x92ace8 in _0xec9397){if(typeof _0xec9397[_0x92ace8]!==_0x2741('0x153')){this[_0x2741('0x154')][_0x2741('0x1d')](function(){if(!_['isNil'](_0xec9397[_0x92ace8])){return ami[_0x2741('0x9a')]({'action':_0x2741('0xf8'),'channel':_0xec9397[_0x92ace8][_0x2741('0xed')]})[_0x2741('0xa0')](function(_0x4146e8){if(_0x4146e8['message']===_0x2741('0x155')){setTimeout(function(){if(_0xec9397[_0x92ace8]&&_0xec9397[_0x92ace8][_0x2741('0x42')]!=='ivr'){utils['decrementOriginate'](_0x2ad4ff[_0x2741('0x21')][_0xec9397[_0x92ace8][_0x2741('0xc1')]],'[clearZombieChannels]');logger[_0x2741('0x66')](_0x2741('0x156'),_0x1c9b9f,_0x92ace8,_0xec9397[_0x92ace8][_0x2741('0xc1')]);delete _0xec9397[_0x92ace8];}if(_0xec9397[_0x92ace8]&&_0xec9397[_0x92ace8]['type']===_0x2741('0xbf')){utils[_0x2741('0xc0')](_0x2ad4ff[_0x2741('0x22')][_0xec9397[_0x92ace8][_0x2741('0xc1')]],_0x2741('0x157'));logger[_0x2741('0x66')](_0x2741('0x158'),_0x1c9b9f,_0x92ace8,_0xec9397[_0x92ace8][_0x2741('0xc1')]);delete _0xec9397[_0x92ace8];}},0x2328);}});}});}}};Dialer[_0x2741('0x1c')][_0x2741('0x159')]=function(_0x4a055d){return Promise[_0x2741('0xab')]()[_0x2741('0x3e')](voiceQueueRt[_0x2741('0x159')](_0x4a055d))[_0x2741('0xa0')](loggerCatch(_0x2741('0x15a')));};Dialer[_0x2741('0x1c')][_0x2741('0x15b')]=function(_0x5ec4a5,_0x172dc1,_0x1d0d53){var _0x2747e1={'state':0x19,'statedesc':_0x2741('0x15c')};utils[_0x2741('0xc0')](_0x172dc1,_0x2741('0x15d')+_0x5ec4a5);this['saveInDb'](_[_0x2741('0x5e')](_0x2747e1,_['pick'](_0x1d0d53,[_0x2741('0xdc'),_0x2741('0xdd'),_0x2741('0x15e'),_0x2741('0xde'),_0x2741('0xdf')])),_0x2741('0x15f'),_0x2741('0x15d'));logger[_0x2741('0x66')](_0x5ec4a5);};Dialer[_0x2741('0x1c')][_0x2741('0x160')]=function(_0x2a9525,_0xe60001,_0x4da3f5){hopperUtils['createHistory'](_0x2a9525)[_0x2741('0xa0')](loggerCatch(_0xe60001));hopperUtils['moveContactManagedDialer'](_0x2a9525)['catch'](loggerCatch(_0x4da3f5));};Dialer[_0x2741('0x1c')][_0x2741('0xd7')]=function(_0x5a6d5f,_0x37dd35){hopperUtils[_0x2741('0xc8')](_0x5a6d5f)['catch'](loggerCatch(_0x2741('0x139')));if(_0x37dd35==0x0){hopperUtils[_0x2741('0xc9')](_0x5a6d5f)[_0x2741('0xa0')](loggerCatch(_0x2741('0x161')));}};Dialer[_0x2741('0x1c')][_0x2741('0x14e')]=function(_0x408cf2){return Promise[_0x2741('0xab')]()[_0x2741('0x3e')](cmHopper[_0x2741('0x162')](_0x408cf2['id'],previewRecallmeReminderInterval))[_0x2741('0x3e')](function(_0x3587b7){for(var _0x38c6b9=0x0;_0x38c6b9<_0x3587b7['length'];_0x38c6b9++){var _0x3d056f=_0x3587b7[_0x38c6b9][_0x2741('0x14c')]['name'];if(_0x3d056f)io['to'](util[_0x2741('0x46')](_0x2741('0x163'),_0x3d056f))['emit'](_0x2741('0x14d'),{'hopper':_0x3587b7[_0x38c6b9]});}})['catch'](function(){});};Dialer[_0x2741('0x1c')][_0x2741('0x164')]=function(_0x1898df){var _0xd7297e=this;return function(){_0xd7297e[_0x2741('0x165')](_0x1898df);};};Dialer[_0x2741('0x1c')][_0x2741('0x166')]=function(_0xc35311,_0x36472c){var _0x148acd=this;var _0x46a2b9=uuid['v4']();this[_0x2741('0x26')][_0x46a2b9]=new Action(_0xc35311,_0x36472c,_0x46a2b9);return new Promise(function(_0x380437,_0x24152c){if(_[_0x2741('0x40')](_0xc35311)&&typeof _0xc35311!==_0x2741('0x167')){return _0x24152c(msgResponse(_0x2741('0x168'),'Failure',_0x2741('0x169')));}if(_[_0x2741('0x40')](_0x36472c[_0x2741('0x16a')])||_0x36472c[_0x2741('0x16a')]===null){return _0x24152c(msgResponse(_0x2741('0x168'),_0x2741('0x92'),_0x2741('0x16b')));}var _0x2377c5={'XMD-CALLERID':_0x148acd[_0x2741('0x26')][_0x46a2b9][_0x2741('0x16c')](),'XMD-AGI':_0xc35311[_0x2741('0x133')]?util[_0x2741('0x46')](_0x2741('0x16d'),ipAgi,_0xc35311[_0x2741('0x133')]):_0x2741('0x16e'),'XMD-AGIAFTER':_0xc35311[_0x2741('0xc7')]?util[_0x2741('0x46')]('\x22agi://%s/square,%s\x22',ipAgi,_0xc35311[_0x2741('0xc7')]):_0x2741('0x16e'),'XMD-QUEUE':utils['isOutboundQueue'](_0xc35311)?util[_0x2741('0x46')]('\x22%s,%s%s,,,%s\x22',_0xc35311[_0x2741('0x62')],_0xc35311[_0x2741('0x16f')]||'',_0xc35311[_0x2741('0x170')]?'c':'',_0xc35311[_0x2741('0xcd')]||0x3):'NONE','XMD-CONTACTID':_0x36472c[_0x2741('0xdc')],'XMD-CDRTYPE':_0x2741('0x8'),'CALLERID(all)':_0x148acd['actions'][_0x46a2b9][_0x2741('0x16c')](),'XMD-AMD':_0xc35311[_0x2741('0x10f')]?_0x2741('0x142'):_0x2741('0x16e'),'XMD-DESTINATION':'xcally-motion-dialer'};if(_0xc35311[_0x2741('0x10f')]){_0x2377c5[_0x2741('0x171')]=_0xc35311[_0x2741('0x172')]||0x9c4;_0x2377c5[_0x2741('0x173')]=_0xc35311[_0x2741('0x174')]||0x5dc;_0x2377c5['XMD-AMDAFTERGREETINGSILENCE']=_0xc35311[_0x2741('0x175')]||0x320;_0x2377c5[_0x2741('0x176')]=_0xc35311[_0x2741('0x177')]||0x1388;_0x2377c5['XMD-AMDMINWORDLENGTH']=_0xc35311[_0x2741('0x178')]||0x64;_0x2377c5['XMD-AMDBETWEENWORDSSILENCE']=_0xc35311['dialAMDBetweenWordsSilence']||0x32;_0x2377c5[_0x2741('0x179')]=_0xc35311['dialAMDMaximumNumberOfWords']||0x3;_0x2377c5['XMD-AMDSILENCETHRESHOLD']=_0xc35311['dialAMDSilenceThreshold']||0x100;_0x2377c5['XMD-AMDMAXIMUMWORDLENGTH']=_0xc35311[_0x2741('0x17a')]||0x1388;}if(utils[_0x2741('0x17b')](_0xc35311)){_0x2377c5['XMD-VOICEQUEUEID']=_0x36472c[_0x2741('0xde')];}else{_0x2377c5[_0x2741('0x17c')]=_0x36472c[_0x2741('0xdf')];}var _0x54ba79=utils[_0x2741('0x17d')](_0x36472c[_0x2741('0x17e')]);Object[_0x2741('0x146')](_0x2377c5,_0x54ba79);var _0x5eff37=_0x148acd['isTrunkReachable'](_0xc35311[_0x2741('0x8a')])?utils['getCallerId'](_0xc35311[_0x2741('0x8a')][_0x2741('0x17f')],_0xc35311[_0x2741('0x180')],_0xc35311[_0x2741('0x181')]>0x0?utils[_0x2741('0x182')](_0xc35311['dialOriginateCallerIdNumber'],_0xc35311['dialRandomLastDigitCallerIdNumber']):_0xc35311[_0x2741('0x183')]):utils['getCallerId'](_[_0x2741('0xf1')](_0xc35311[_0x2741('0x8b')])?_0xc35311[_0x2741('0x8a')][_0x2741('0x17f')]:_0xc35311['TrunkBackup'][_0x2741('0x17f')],_0xc35311['dialOriginateCallerIdName'],_0xc35311[_0x2741('0x181')]>0x0?utils[_0x2741('0x182')](_0xc35311[_0x2741('0x183')],_0xc35311[_0x2741('0x181')]):_0xc35311[_0x2741('0x183')]);if(_0x5eff37){_0x2377c5[_0x2741('0x184')]=_0x148acd['actions'][_0x46a2b9][_0x2741('0x185')]=utils[_0x2741('0x186')](_0x5eff37);_0x2377c5[_0x2741('0x187')]=_0x36472c[_0x2741('0x16a')];}_0xc35311[_0x2741('0x188')]=_0x2377c5;return ami[_0x2741('0x9a')]({'actionid':_0x46a2b9,'action':_0x2741('0x168'),'channel':_0x148acd['isTrunkReachable'](_0xc35311[_0x2741('0x8a')])?util['format'](_0x2741('0x189'),_0xc35311['Trunk']['name'],isNotNull(_0xc35311['dialPrefix'])?_0xc35311['dialPrefix'][_0x2741('0x18a')]()||'':'',_0xc35311[_0x2741('0x18b')]>0x0?_0x36472c[_0x2741('0x16a')][_0x2741('0x18c')](_0xc35311[_0x2741('0x18b')]):_0x36472c[_0x2741('0x16a')]):util[_0x2741('0x46')](_0x2741('0x189'),_[_0x2741('0xf1')](_0xc35311[_0x2741('0x8b')])?_0xc35311[_0x2741('0x8a')][_0x2741('0x62')]:_0xc35311['TrunkBackup'][_0x2741('0x62')],isNotNull(_0xc35311[_0x2741('0x18d')])?_0xc35311['dialPrefix'][_0x2741('0x18a')]()||'':'',_0xc35311['dialCutDigit']>0x0?_0x36472c[_0x2741('0x16a')][_0x2741('0x18c')](_0xc35311[_0x2741('0x18b')]):_0x36472c[_0x2741('0x16a')]),'callerid':_0x5eff37,'Exten':_0x2741('0x10e'),'Context':_0x2741('0x18e'),'Priority':'1','variable':_0x2377c5,'timeout':(_0xc35311['dialOriginateTimeout']||0x1e)*0x3e8,'async':!![],'channelid':_0x46a2b9})[_0x2741('0x3e')](function(_0x2e7fa4){return _0x380437(_0x2e7fa4);})[_0x2741('0xa0')](function(_0xda5922){_0xc35311[_0x2741('0x18f')]+=0x1;var _0x2c8fe5=new History(_0x148acd[_0x2741('0x26')][_0x46a2b9]);logger[_0x2741('0x66')](util[_0x2741('0x46')](_0x2741('0x190'),JSON[_0x2741('0x75')](_0xda5922)));_0x2c8fe5['state']=0xe;_0x2c8fe5[_0x2741('0x70')]=_0x2741('0x191');_0x2c8fe5['starttime']=moment()[_0x2741('0x46')](_0x2741('0xc4'));_0x2c8fe5[_0x2741('0x71')]=_0x2c8fe5['starttime'];hopperUtils[_0x2741('0xc8')](_0x2c8fe5)[_0x2741('0xa0')](loggerCatch('[originate][error]'));_0x148acd[_0x2741('0xc9')](_0x2c8fe5)['catch'](loggerCatch(_0x2741('0x192')))[_0x2741('0x1f')](function(){delete _0x148acd[_0x2741('0x26')][_0x46a2b9];return _0x24152c(msgResponse(_0x2741('0x168'),_0x2741('0x85'),'originate\x20action\x20Error'));});});});};Dialer['prototype'][_0x2741('0x193')]=function(_0x92413,_0x119675,_0x4db893){var _0x53e3e4=new History(_0x119675);if(_0x53e3e4[_0x2741('0x11f')]+_0x53e3e4[_0x2741('0x194')]+_0x53e3e4[_0x2741('0x120')]+_0x53e3e4[_0x2741('0x121')]+_0x53e3e4['countdropretry']+_0x53e3e4[_0x2741('0xe7')]+_0x53e3e4['countmachineretry']+_0x53e3e4[_0x2741('0x122')]>=_0x4db893[_0x2741('0x123')]-0x1){return!![];}switch(_0x92413){case 0x3:if(_0x53e3e4[_0x2741('0x120')]>=_0x4db893[_0x2741('0x195')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countnoanswerretry':_0x53e3e4['countnoanswerretry']+=0x1,'scheduledat':moment()[_0x2741('0xda')](_0x4db893[_0x2741('0x196')],'minutes')[_0x2741('0x46')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x53e3e4['ContactId'],'ListId':_0x53e3e4['ListId'],'VoiceQueueId':_0x53e3e4[_0x2741('0xde')]||undefined,'CampaignId':_0x53e3e4[_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch('[rescheduleContact][NoAnswer]'));break;case 0x5:if(_0x53e3e4['countbusyretry']>=_0x4db893[_0x2741('0x197')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countbusyretry':_0x53e3e4[_0x2741('0x11f')]+=0x1,'scheduledat':moment()[_0x2741('0xda')](_0x4db893['dialBusyRetryFrequency'],'minutes')['format'](_0x2741('0xc4')),'ContactId':_0x53e3e4[_0x2741('0xdc')],'ListId':_0x53e3e4[_0x2741('0xdd')],'VoiceQueueId':_0x53e3e4[_0x2741('0xde')]||undefined,'CampaignId':_0x53e3e4['CampaignId']||undefined})['catch'](loggerCatch(_0x2741('0x198')));break;case 0x8:if(_0x53e3e4['countcongestionretry']>=_0x4db893[_0x2741('0x199')]-0x1){return!![];}hopperUtils[_0x2741('0xd9')]({'active':![],'countcongestionretry':_0x53e3e4[_0x2741('0x194')]+=0x1,'scheduledat':moment()[_0x2741('0xda')](_0x4db893['dialCongestionRetryFrequency'],_0x2741('0xdb'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x53e3e4[_0x2741('0xdc')],'ListId':_0x53e3e4['ListId'],'VoiceQueueId':_0x53e3e4[_0x2741('0xde')]||undefined,'CampaignId':_0x53e3e4[_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch(_0x2741('0x19a')));break;case 0x0:if(_0x53e3e4['countnosuchnumberretry']>=_0x4db893['dialNoSuchNumberMaxRetry']-0x1){return!![];}else{hopperUtils[_0x2741('0xd9')]({'active':![],'countnosuchnumberretry':_0x53e3e4[_0x2741('0x121')]+=0x1,'scheduledat':moment()['add'](_0x4db893[_0x2741('0x19b')],_0x2741('0xdb'))[_0x2741('0x46')](_0x2741('0xc4')),'ContactId':_0x53e3e4[_0x2741('0xdc')],'ListId':_0x53e3e4[_0x2741('0xdd')],'VoiceQueueId':_0x53e3e4['VoiceQueueId']||undefined,'CampaignId':_0x53e3e4['CampaignId']||undefined})[_0x2741('0xa0')](loggerCatch(_0x2741('0x19c')));}break;case 0xa:if(_0x53e3e4['countdropretry']>=_0x4db893[_0x2741('0x19d')]-0x1){return!![];}hopperUtils[_0x2741('0xd9')]({'active':![],'countdropretry':_0x53e3e4['countdropretry']+=0x1,'scheduledat':moment()[_0x2741('0xda')](_0x4db893['dialDropRetryFrequency'],'minutes')[_0x2741('0x46')](_0x2741('0xc4')),'ContactId':_0x53e3e4['ContactId'],'ListId':_0x53e3e4['ListId'],'VoiceQueueId':_0x53e3e4[_0x2741('0xde')]||undefined,'CampaignId':_0x53e3e4[_0x2741('0xdf')]||undefined})['catch'](loggerCatch('[rescheduleContact][Drop]'));break;case 0xb:if(_0x53e3e4['countabandonedretry']>=_0x4db893[_0x2741('0xea')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countabandonedretry':_0x53e3e4[_0x2741('0xe7')]+=0x1,'scheduledat':moment()[_0x2741('0xda')](_0x4db893['dialAbandonedRetryFrequency'],_0x2741('0xdb'))[_0x2741('0x46')](_0x2741('0xc4')),'ContactId':_0x53e3e4['ContactId'],'ListId':_0x53e3e4[_0x2741('0xdd')],'VoiceQueueId':_0x53e3e4[_0x2741('0xde')]||undefined,'CampaignId':_0x53e3e4['CampaignId']||undefined})[_0x2741('0xa0')](loggerCatch(_0x2741('0x19e')));break;case 0x13:if(_0x53e3e4[_0x2741('0x11c')]>=_0x4db893[_0x2741('0x126')]-0x1){return!![];}hopperUtils[_0x2741('0xd9')]({'active':![],'countmachineretry':_0x53e3e4['countmachineretry']+=0x1,'scheduledat':moment()[_0x2741('0xda')](_0x4db893[_0x2741('0x129')],'minutes')[_0x2741('0x46')](_0x2741('0xc4')),'ContactId':_0x53e3e4[_0x2741('0xdc')],'ListId':_0x53e3e4[_0x2741('0xdd')],'VoiceQueueId':_0x53e3e4['VoiceQueueId']||undefined,'CampaignId':_0x53e3e4[_0x2741('0xdf')]||undefined})['catch'](loggerCatch(_0x2741('0x12d')));break;case 0x14:if(_0x53e3e4[_0x2741('0x122')]>=_0x4db893['dialAgentRejectMaxRetry']-0x1){return!![];}hopperUtils[_0x2741('0xd9')]({'active':![],'countagentrejectretry':_0x53e3e4[_0x2741('0x122')]+=0x1,'scheduledat':moment()[_0x2741('0xda')](_0x4db893[_0x2741('0x19f')],_0x2741('0xdb'))[_0x2741('0x46')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x53e3e4['ContactId'],'ListId':_0x53e3e4[_0x2741('0xdd')],'VoiceQueueId':_0x53e3e4['VoiceQueueId']||undefined,'CampaignId':_0x53e3e4[_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch('[rescheduleContact][AgentReject]'));break;default:return!![];}};Dialer[_0x2741('0x1c')][_0x2741('0x109')]=function(_0xe231e4,_0x3d0242,_0x3c8000){var _0x3b6855=this;var _0x4bec0d=new History(_0xe231e4);var _0x5d61ec=![];var _0x4bc03a;var _0x43a43b;return new Promise(function(_0x1e33ee,_0x3d618e){if(_['isUndefined'](_0x3d0242)&&typeof _0x3d0242!==_0x2741('0x167')){return _0x3d618e(msgResponse(_0x2741('0x1a0'),'Failure',_0x2741('0x1a1')));}if(_[_0x2741('0x40')](_0x3c8000)&&typeof _0x3c8000!==_0x2741('0x167')){return _0x3d618e(msgResponse(_0x2741('0x1a0'),_0x2741('0x92'),'evt\x20is\x20undefine'));}hopperUtils[_0x2741('0xd5')](_0x4bec0d,_0x3c8000[_0x2741('0x1a2')],_0x3d0242)[_0x2741('0x3e')](function(_0x502d67){if(_0x502d67[_0x2741('0xd8')]==0x1)_0x5d61ec=!![];switch(_0x3c8000[_0x2741('0x1a2')]){case'0':_0x3d0242[_0x2741('0x1a3')]+=0x1;_0x4bec0d[_0x2741('0x6f')]=0x0;_0x4bec0d['statedesc']=_0x2741('0x1a4');_0x4bec0d['countnosuchnumberretry']+=0x1;_0x4bec0d[_0x2741('0xe8')]+=0x1;ami['emit'](_0x2741('0x1a5'),ut[_0x2741('0x11d')](_0xe231e4,_0x2741('0x1a6')));_0x4bc03a=_0x3d0242['dialNoSuchNumberRetryFrequency'];_0x43a43b=_0x3d0242['callAdditionalPhoneAfterMin'];hopperUtils[_0x2741('0xc8')](_0x4bec0d)[_0x2741('0xa0')](loggerCatch(_0x2741('0x11e')));if(_0x3b6855['checkRetriveMax'](0x0,_0xe231e4,_0x3d0242)&&!_0x5d61ec){if(_0x4bec0d['countnosuchnumberretry']>=_0x3d0242['dialNoSuchNumberMaxRetry']){_0x3b6855[_0x2741('0x127')](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x2741('0x1a7'));}else{_0x3b6855['stateGlobal'](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x2741('0x1a7'));}}break;case'3':_0x3d0242[_0x2741('0x1a8')]+=0x1;_0x4bec0d['state']=0x3;_0x4bec0d[_0x2741('0x70')]='NoAnswer';_0x4bec0d[_0x2741('0x120')]+=0x1;_0x4bec0d[_0x2741('0xe8')]+=0x1;var _0x3d19cf=ut[_0x2741('0x1a9')](_0xe231e4,_0x3d0242);ami[_0x2741('0x41')](_0x2741('0x1aa'),_0x3d19cf);_0x4bc03a=_0x3d0242[_0x2741('0x196')];_0x43a43b=_0x3d0242[_0x2741('0x1ab')];hopperUtils[_0x2741('0xc8')](_0x4bec0d)[_0x2741('0xa0')](loggerCatch(_0x2741('0x1ac')));if(_0x3b6855['checkRetriveMax'](0x3,_0xe231e4,_0x3d0242)&&!_0x5d61ec){if(_0x4bec0d[_0x2741('0x120')]>=_0x3d0242['dialNoAnswerMaxRetry']){_0x3b6855[_0x2741('0x127')](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x2741('0x1ad'));}else{_0x3b6855[_0x2741('0x124')](_0x4bec0d,_0x1e33ee,_0x3d618e,'reason\x203\x20ringing\x20no\x20answer');}}break;case'5':_0x3d0242[_0x2741('0x1ae')]+=0x1;_0x4bec0d['state']=0x5;_0x4bec0d['statedesc']=_0x2741('0x1af');_0x4bec0d[_0x2741('0x11f')]+=0x1;_0x4bec0d[_0x2741('0xe8')]+=0x1;ami[_0x2741('0x41')](_0x2741('0x1b0'),ut[_0x2741('0x11d')](_0xe231e4,'busy'));_0x4bc03a=_0x3d0242[_0x2741('0x1b1')];_0x43a43b=_0x3d0242[_0x2741('0x1ab')];hopperUtils[_0x2741('0xc8')](_0x4bec0d)[_0x2741('0xa0')](loggerCatch(_0x2741('0x1b2')));if(_0x3b6855[_0x2741('0x193')](0x5,_0xe231e4,_0x3d0242)&&!_0x5d61ec){if(_0x4bec0d['countbusyretry']>=_0x3d0242[_0x2741('0x197')]){_0x3b6855[_0x2741('0x127')](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x2741('0x1b3'));}else{_0x3b6855[_0x2741('0x124')](_0x4bec0d,_0x1e33ee,_0x3d618e,'reason\x205\x20busy');}}break;case'8':_0x3d0242[_0x2741('0x1b4')]+=0x1;_0x4bec0d['state']=0x8;_0x4bec0d[_0x2741('0x70')]=_0x2741('0x1b5');_0x4bec0d['countcongestionretry']+=0x1;_0x4bec0d[_0x2741('0xe8')]+=0x1;_0x4bc03a=_0x3d0242[_0x2741('0x1b6')];_0x43a43b=_0x3d0242[_0x2741('0x1ab')];ami[_0x2741('0x41')](_0x2741('0x1b7'),ut[_0x2741('0x11d')](_0xe231e4,_0x2741('0x1b8')));hopperUtils['createHistory'](_0x4bec0d)['catch'](loggerCatch(_0x2741('0x1b9')));if(_0x3b6855['checkRetriveMax'](0x8,_0xe231e4,_0x3d0242)&&!_0x5d61ec){if(_0x4bec0d['countcongestionretry']>=_0x3d0242[_0x2741('0x199')]){_0x3b6855['createStateFinal'](_0x4bec0d,_0x1e33ee,_0x3d618e,'reason\x208\x20congestion');}else{_0x3b6855[_0x2741('0x124')](_0x4bec0d,_0x1e33ee,_0x3d618e,'reason\x208\x20congestion');}}break;case'11':_0x3d0242[_0x2741('0x1ba')]+=0x1;_0x4bec0d[_0x2741('0x6f')]=0xb;_0x4bec0d[_0x2741('0x70')]='Abandoned';_0x4bec0d[_0x2741('0xe7')]+=0x1;_0x4bec0d['countglobal']+=0x1;_0x4bc03a=_0x3d0242['dialAbandonedRetryFrequency'];_0x43a43b=_0x3d0242[_0x2741('0x1ab')];hopperUtils[_0x2741('0xc8')](_0x4bec0d)[_0x2741('0xa0')](loggerCatch(_0x2741('0xec')));if(_0x3b6855['checkRetriveMax'](0xb,_0xe231e4,_0x3d0242)&&!_0x5d61ec){if(_0x4bec0d[_0x2741('0xe7')]>=_0x3d0242[_0x2741('0xea')]){_0x3b6855[_0x2741('0x127')](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x2741('0x1bb'));}else{_0x3b6855[_0x2741('0x124')](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x2741('0x1bb'));}}break;case'20':_0x3d0242['outboundRejectCallsDay']+=0x1;_0x4bec0d['state']=0x14;_0x4bec0d[_0x2741('0x70')]=_0x2741('0x1bc');_0x4bec0d['countagentrejectretry']+=0x1;_0x4bec0d[_0x2741('0xe8')]+=0x1;_0x4bc03a=_0x3d0242[_0x2741('0x19f')];_0x43a43b=_0x3d0242['callAdditionalPhoneAfterMin'];ami['emit'](_0x2741('0x1bd'),ut[_0x2741('0x11d')](_0xe231e4,_0x2741('0x1be')));hopperUtils[_0x2741('0xc8')](_0x4bec0d)['catch'](loggerCatch(_0x2741('0x1bf')));if(_0x3b6855['checkRetriveMax'](0x14,_0xe231e4,_0x3d0242)&&!_0x5d61ec){if(_0x4bec0d['countagentrejectretry']>=_0x3d0242[_0x2741('0x1c0')]){_0x3b6855['createStateFinal'](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x2741('0x1c1'));}else{_0x3b6855[_0x2741('0x124')](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x2741('0x1c1'));}}break;default:_0x3d0242[_0x2741('0x13a')]+=0x1;_0x4bec0d['state']=0xc;_0x4bec0d['statedesc']=_0x3c8000[_0x2741('0x1a2')];_0x4bc03a=_0x3d0242[_0x2741('0x19f')];_0x43a43b=_0x3d0242[_0x2741('0x1ab')];hopperUtils['createHistory'](_0x4bec0d)[_0x2741('0xa0')](loggerCatch(_0x2741('0x1c2')));if(_0x3b6855[_0x2741('0x193')](_0x3c8000[_0x2741('0x1a2')],_0xe231e4,_0x3d0242)&&!_0x5d61ec){if(_0x4bec0d[_0x2741('0x11f')]+_0x4bec0d[_0x2741('0x194')]+_0x4bec0d['countnoanswerretry']+_0x4bec0d[_0x2741('0x121')]+_0x4bec0d['countdropretry']+_0x4bec0d[_0x2741('0xe7')]+_0x4bec0d[_0x2741('0x11c')]+_0x4bec0d[_0x2741('0x122')]>=_0x3d0242[_0x2741('0x123')]){_0x3b6855[_0x2741('0x124')](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x3c8000[_0x2741('0x1a2')]);}else{_0x3b6855['createStateFinal'](_0x4bec0d,_0x1e33ee,_0x3d618e,_0x3c8000['reason']);}}}})[_0x2741('0x3e')](function(){if(_0x5d61ec){hopperUtils['swapAdditionalPhones'](_0x4bec0d,_0x4bc03a,_0x43a43b)['then'](function(){return _0x1e33ee(0x1);});}});});};Dialer[_0x2741('0x1c')][_0x2741('0x124')]=function(_0x27d3c4,_0x4f9d29,_0x335bf8,_0x5bcc75){var _0x3cc239=new Final(_0x27d3c4);_0x3cc239[_0x2741('0x6f')]=0xf;_0x3cc239[_0x2741('0x70')]='Global';this[_0x2741('0x127')](_0x3cc239,_0x4f9d29,_0x335bf8,_0x5bcc75);};Dialer[_0x2741('0x1c')]['createStateFinal']=function(_0x12a942,_0x1f1c62,_0x25bd65,_0x275a66){hopperUtils[_0x2741('0xc9')](_0x12a942)['then'](function(){return _0x1f1c62(msgResponse('[callProgressDetecting]',_0x2741('0x107'),_0x275a66));})[_0x2741('0xa0')](function(){return _0x25bd65(msgResponse(_0x2741('0x1c3'),'Failure',_0x2741('0x1c4')));});};Dialer[_0x2741('0x1c')][_0x2741('0xa')]=function(_0x3e10f1){var _0x53d626=_0x3e10f1[_0x2741('0x1c5')]/0x64;var _0x5e81d2=_0x3e10f1[_0x2741('0x1c6')]/(_0x3e10f1[_0x2741('0x1c6')]+_0x3e10f1[_0x2741('0xc5')]);var _0x12e587=Math[_0x2741('0x1c7')](_0x3e10f1[_0x2741('0x1c8')]*(_0x3e10f1[_0x2741('0x1c9')]/0x64));var _0x140e3e=Math[_0x2741('0x1c7')](_0x3e10f1[_0x2741('0x1c8')]*(_0x3e10f1[_0x2741('0x1ca')]/0x64));var _0x34c6d9=_0x3e10f1['available']+_0x3e10f1[_0x2741('0x1cb')];var _0x6fa744=Math['floor'](_0x3e10f1[_0x2741('0x59')]*_0x3e10f1[_0x2741('0x5c')]*_0x3e10f1[_0x2741('0x1cc')]*_0x3e10f1[_0x2741('0x1cd')]);if(_[_0x2741('0x40')](_0x3e10f1[_0x2741('0x60')])){if(!_[_0x2741('0x40')](_0x3e10f1[_0x2741('0x29')])){_0x3e10f1[_0x2741('0x29')]=undefined;loggerPredictive[_0x2741('0x66')]('[startMethodPredictive][StartProgressive]',_0x2741('0x1ce'));}if(!_[_0x2741('0x40')](_0x3e10f1[_0x2741('0x64')])){loggerPredictive[_0x2741('0x66')](_0x2741('0x1cf'),_0x2741('0x1d0'));clearInterval(_0x3e10f1[_0x2741('0x64')]);_0x3e10f1[_0x2741('0x64')]=undefined;}_0x3e10f1['startProgressive']=moment()[_0x2741('0x46')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0x2741('0x49')](_0x3e10f1[_0x2741('0x62')],_0x2741('0x1d1'),_0x3e10f1[_0x2741('0x60')]);this['handlePower'](_0x3e10f1,0x1);}else if(ifInterval(_0x3e10f1[_0x2741('0x1d2')],_0x3e10f1['startProgressive'])){this[_0x2741('0xb1')](_0x3e10f1,0x1);loggerPredictiveCalls[_0x2741('0x49')]('[startMethodPredictive][StartProgressive][Loop]',_0x3e10f1[_0x2741('0x60')],_0x3e10f1[_0x2741('0x62')]);_0x3e10f1[_0x2741('0x59')]=0x0;_0x3e10f1['predictiveIntervalErlangCallsDroppedCalls']=0x0;}else if(_0x53d626<_0x5e81d2&&_0x3e10f1['dialPredictiveOptimization']===_0x2741('0x1d3')){clearPredictiveAttributes(_0x3e10f1);loggerPredictive[_0x2741('0x49')]('[stopMethodPredictive][ReStartProgressive][ExceededDropDay]',_0x2741('0x1d4'),_0x5e81d2,_0x2741('0x60'),_0x3e10f1[_0x2741('0x62')]);}else if(_0x6fa744<_0x3e10f1[_0x2741('0xcf')]&&_0x3e10f1[_0x2741('0x1d5')]===_0x2741('0x1d3')){clearPredictiveAttributes(_0x3e10f1);loggerPredictive[_0x2741('0x49')](_0x2741('0x1d6'),_0x2741('0x1d7'),_0x6fa744,_0x2741('0x1d8'),_0x3e10f1[_0x2741('0xcf')],_0x2741('0x60'),_0x3e10f1[_0x2741('0x62')]);}else if(!ifInterval(_0x3e10f1['dialPredictiveInterval'],_0x3e10f1[_0x2741('0x60')])&&_[_0x2741('0x40')](_0x3e10f1[_0x2741('0x29')])&&!_[_0x2741('0x40')](_0x3e10f1[_0x2741('0x60')])){_0x3e10f1['startPredictive']=moment()['format'](_0x2741('0xc4'));loggerPredictive['info'](_0x3e10f1['name'],'started\x20in\x20predictive\x20at',_0x3e10f1[_0x2741('0x29')]);hopperUtils[_0x2741('0x1d9')](_0x3e10f1[_0x2741('0x1d2')])[_0x2741('0x3e')](this[_0x2741('0x1da')](_0x3e10f1))[_0x2741('0x3e')](mergeDataErlangB(_0x3e10f1))['then'](this['startMethodPredictive'](_0x3e10f1))['catch'](loggerCatchPredictive(_0x2741('0x1db'),_0x3e10f1));}else if(!ifInterval(_0x3e10f1[_0x2741('0x1d2')],_0x3e10f1['startPredictive'])){_0x3e10f1[_0x2741('0xcf')]=0x0;_0x3e10f1['startPredictive']=moment()[_0x2741('0x46')](_0x2741('0xc4'));loggerPredictive[_0x2741('0x49')](_0x3e10f1['name'],_0x2741('0x1dc'),_0x3e10f1[_0x2741('0x29')]);clearInterval(_0x3e10f1['handlePredictive']);_0x3e10f1['handlePredictive']=undefined;hopperUtils[_0x2741('0x1d9')](_0x3e10f1[_0x2741('0x1d2')])['then'](this[_0x2741('0x1da')](_0x3e10f1))[_0x2741('0x3e')](mergeDataErlangB(_0x3e10f1))[_0x2741('0x3e')](this[_0x2741('0x1dd')](_0x3e10f1))[_0x2741('0xa0')](loggerCatchPredictive(_0x2741('0x1de'),_0x3e10f1));}else if(_0x3e10f1[_0x2741('0x1c8')]&&_0x34c6d9<_0x3e10f1[_0x2741('0x1c8')]-_0x140e3e){clearPredictiveAttributes(_0x3e10f1);loggerPredictive[_0x2741('0x49')](_0x3e10f1[_0x2741('0x62')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x34c6d9,')\x20are\x20less\x20than\x20threshold\x20(',_0x3e10f1[_0x2741('0x1c8')],'-',_0x140e3e,'=',_0x3e10f1[_0x2741('0x1c8')]-_0x140e3e,')');}else if(_0x3e10f1['predictiveIntervalAvailable']&&_0x34c6d9>_0x3e10f1[_0x2741('0x1c8')]+_0x12e587){clearPredictiveAttributes(_0x3e10f1);loggerPredictive[_0x2741('0x49')](_0x3e10f1[_0x2741('0x62')],_0x2741('0x1df'),_0x34c6d9,')\x20are\x20more\x20than\x20threshold\x20(',_0x3e10f1[_0x2741('0x1c8')],'+',_0x12e587,'=',_0x3e10f1[_0x2741('0x1c8')]+_0x12e587,')');}};Dialer[_0x2741('0x1c')][_0x2741('0x1da')]=function(_0x40b9c7){var _0x33fbed=this;return function(_0x3a961c){return new Promise(function(_0x135c5d,_0xa14d6){_[_0x2741('0x5e')](_0x40b9c7,_0x3a961c[0x0]);if(checkGetDataPredictive(_0x3a961c[0x0])){var _0x2ce837=_0x40b9c7['predictiveIntervalAvailable']=_0x40b9c7[_0x2741('0x1cb')]+_0x40b9c7['available'];var _0x2445ca=_0x40b9c7['dialPredictiveInterval']*0x3c;var _0xe49428=_0x3a961c[0x0][_0x2741('0x52')]+_0x3a961c[0x0][_0x2741('0x50')];var _0x9737d5=(_0x3a961c[0x0][_0x2741('0x4c')]+_0x3a961c[0x0][_0x2741('0xce')]+_0x3a961c[0x0][_0x2741('0xe3')])/_0x3a961c[0x0]['predictiveIntervalTotalCalls'];_0x40b9c7['predictiveIntervalHitRate']=_0x9737d5>0x0?_0x9737d5:0x1;switch(_0x40b9c7[_0x2741('0x1d5')]){case _0x2741('0x1d3'):var _0x165659=_0x40b9c7[_0x2741('0x1c5')]/0x64;return _0x33fbed[_0x2741('0x1e0')](_0x2ce837,_0x2445ca,_0xe49428,_0x9737d5,_0x165659)[_0x2741('0x3e')](function(_0x4390fb){return _0x135c5d(_0x4390fb);});case _0x2741('0x1e1'):var _0x226d74=_0x40b9c7[_0x2741('0x1c5')]/0x64;return _0x33fbed[_0x2741('0x1e2')](_0x2ce837,_0x2445ca,_0xe49428,_0x9737d5,_0x226d74)['then'](function(_0x15eae2){return _0x135c5d(_0x15eae2);});default:return _0xa14d6(msgResponse(_0x2741('0x1e3'),_0x2741('0x92'),_0x2741('0x1e4')));}}else{return _0xa14d6(msgResponse('[getDataPredictive]','Failure',_0x2741('0x1e5')));}});};};Dialer['prototype']['getDataPredictiveOld']=function(_0x49bbe2){var _0x448bd9=this;return function(_0x27cb28){return new Promise(function(_0x4a3454,_0x30863e){_[_0x2741('0x5e')](_0x49bbe2,_0x27cb28[0x0]);if(checkGetDataPredictive(_0x27cb28[0x0])){loggerPredictive['info'](JSON['stringify'](_0x27cb28[0x0]));if(_0x49bbe2[_0x2741('0x1d5')]===_0x2741('0x1d3')){return _0x448bd9[_0x2741('0x159')](_0x49bbe2['id'])['then'](function(_0xfc0e1f){var _0x214145=_0x49bbe2[_0x2741('0x1e6')]-_0xfc0e1f[0x0][_0x2741('0x1e7')];var _0x5c30e8=_0x49bbe2[_0x2741('0x1d2')]*0x3c;var _0x1d05fd=_0x27cb28[0x0][_0x2741('0x52')]+_0x27cb28[0x0]['predictiveIntervalAvgHoldtime'];var _0x3f70f4=(_0x27cb28[0x0][_0x2741('0x4c')]+_0x27cb28[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x27cb28[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x27cb28[0x0][_0x2741('0x53')];var _0x1fa564=_0x49bbe2[_0x2741('0x1c5')]/0x64;_0x49bbe2['predictiveIntervalPauses']=_0xfc0e1f[0x0]['outboundQueuePauses']||0x0;_0x49bbe2['predictiveIntervalHitRate']=_0x3f70f4>0x0?_0x3f70f4:0x1;return _0x448bd9[_0x2741('0x1e0')](_0x214145,_0x5c30e8,_0x1d05fd,_0x3f70f4,_0x1fa564);})['then'](function(_0x18fa80){return _0x4a3454(_0x18fa80);})[_0x2741('0xa0')](function(_0x34011d){return _0x30863e(msgResponse('[CatchErlangB]','Failure',JSON[_0x2741('0x75')](_0x34011d)));});}if(_0x49bbe2['dialPredictiveOptimization']===_0x2741('0x1e1')){return _0x448bd9[_0x2741('0x159')](_0x49bbe2['id'])[_0x2741('0x3e')](function(_0x4692fb){var _0x2c4b8a=_0x49bbe2[_0x2741('0x1e6')]-_0x4692fb[0x0]['outboundQueuePauses'];var _0x12e205=_0x49bbe2[_0x2741('0x1d2')]*0x3c;var _0x1eaa3d=_0x27cb28[0x0][_0x2741('0x52')]+_0x27cb28[0x0][_0x2741('0x50')];var _0x1fec81=(_0x27cb28[0x0][_0x2741('0x4c')]+_0x27cb28[0x0][_0x2741('0xce')]+_0x27cb28[0x0][_0x2741('0xe3')])/_0x27cb28[0x0]['predictiveIntervalTotalCalls'];var _0x23de18=_0x49bbe2[_0x2741('0x1c5')]/0x64;_0x49bbe2['predictiveIntervalPauses']=_0x4692fb[0x0][_0x2741('0x1e7')]||0x0;_0x49bbe2[_0x2741('0x1cc')]=_0x1fec81>0x0?_0x1fec81:0x1;return _0x448bd9[_0x2741('0x1e2')](_0x2c4b8a,_0x12e205,_0x1eaa3d,_0x1fec81,_0x23de18);})[_0x2741('0x3e')](function(_0x3e0abd){return _0x4a3454(_0x3e0abd);})['catch'](function(_0x586be9){return _0x30863e(msgResponse(_0x2741('0x1e8'),_0x2741('0x92'),JSON['stringify'](_0x586be9)));});}}else{return _0x30863e(msgResponse('[getDataPredictive]',_0x2741('0x92'),_0x2741('0x1e5')));}});};};Dialer[_0x2741('0x1c')][_0x2741('0x1dd')]=function(_0x3590f5){var _0x2955da=this;return function(){var _0x3f4001=0x0;var _0x4111ee=Math[_0x2741('0x1e9')](_0x3590f5[_0x2741('0x5b')]*0x3e8);if(_0x4111ee>0x0){_0x4111ee=_0x4111ee<0x64?0x64:_0x4111ee;loggerPredictive[_0x2741('0x49')](_0x3590f5[_0x2741('0x62')],'one\x20call\x20every:',_0x4111ee,_0x2741('0x1ea'));_0x3590f5['handlePredictive']=setInterval(function(){_0x2955da[_0x2741('0x64')](_0x3590f5);loggerPredictiveCalls[_0x2741('0x49')](_0x2741('0x1eb'),_0x3f4001+=0x1);},_0x4111ee);}else{loggerPredictive['info'](_0x3590f5[_0x2741('0x62')],'fail\x20to\x20scheduled\x20calls');}};};Dialer[_0x2741('0x1c')][_0x2741('0x1ec')]=function(_0x2a8f46,_0x4742e0){var _0x215c5d=this;return function(_0x36e019){if(_['isEmpty'](_0x36e019)){if(_[_0x2741('0xf1')](_0x4742e0[_0x2741('0x15e')])||!_0x4742e0[_0x2741('0x1ed')]){if(_0x2a8f46['dialMethod']===_0x2741('0x9')){_0x2a8f46[_0x2741('0x73')]=_[_0x2741('0x40')](_0x2a8f46[_0x2741('0x73')])?!![]:_0x2a8f46[_0x2741('0x73')];var _0x3290af=uuid['v4']();_0x215c5d[_0x2741('0x26')][_0x3290af]=new Action(_0x2a8f46,_0x4742e0,_0x3290af);loggerBooked[_0x2741('0x49')](_0x2741('0x1ee'),_0x3290af,_0x2741('0x1ef'),JSON[_0x2741('0x75')](_0x2a8f46[_0x2741('0x73')]),_0x2741('0x1f0'),_0x2a8f46[_0x2741('0x62')]);if(_0x2a8f46[_0x2741('0x73')]){_0x2a8f46[_0x2741('0x73')]=![];_0x215c5d['queueBooked'][_0x215c5d[_0x2741('0x26')][_0x3290af][_0x2741('0xc1')]]=[];ami[_0x2741('0x9a')]({'actionid':_0x3290af,'action':_0x2741('0x1f1'),'queue':_0x2a8f46[_0x2741('0x62')]})[_0x2741('0xa0')](function(){utils['decrementOriginate'](_0x2a8f46,_0x2741('0x1f2'));hopperUtils['rescheduleContact']({'active':![],'ContactId':_0x215c5d[_0x2741('0x26')][_0x3290af]['ContactId'],'ListId':_0x215c5d[_0x2741('0x26')][_0x3290af][_0x2741('0xdd')],'VoiceQueueId':_0x215c5d[_0x2741('0x26')][_0x3290af][_0x2741('0xde')]||undefined,'CampaignId':_0x215c5d[_0x2741('0x26')][_0x3290af][_0x2741('0xdf')]||undefined})['catch'](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x215c5d[_0x2741('0x26')][_0x3290af];});}else{loggerBooked[_0x2741('0x49')](_0x2741('0x1f3'),JSON[_0x2741('0x75')](_0x2a8f46[_0x2741('0x73')]),_0x2741('0x1f0'),_0x2a8f46[_0x2741('0x62')]);utils[_0x2741('0xc0')](_0x2a8f46,'[checkContactBlack]');hopperUtils[_0x2741('0xd9')]({'active':![],'ContactId':_0x215c5d['actions'][_0x3290af]['ContactId'],'ListId':_0x215c5d['actions'][_0x3290af][_0x2741('0xdd')],'VoiceQueueId':_0x215c5d[_0x2741('0x26')][_0x3290af][_0x2741('0xde')]||undefined,'CampaignId':_0x215c5d[_0x2741('0x26')][_0x3290af][_0x2741('0xdf')]||undefined})[_0x2741('0xa0')](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x215c5d['actions'][_0x3290af];}}else{return _0x215c5d[_0x2741('0x166')](_0x2a8f46,_0x4742e0);}}else{if(utils['getSeconds'](undefined,_0x4742e0[_0x2741('0x1f4')])<_0x2a8f46[_0x2741('0x1f5')]*0x3c){if(_0x4742e0[_0x2741('0x14c')]&&!_0x4742e0['Agent'][_0x2741('0x1f6')]){_0x215c5d[_0x2741('0x20')][_0x2741('0xf9')](_0x4742e0['id'])[_0x2741('0x1f')](function(){utils[_0x2741('0xc0')](_0x2a8f46,_0x2741('0x1f2'));});}else{hopperUtils['unlockContact']({'active':![]},_0x4742e0['id'],0x1)['finally'](function(){utils[_0x2741('0xc0')](_0x2a8f46,'[checkContactBlack]');});}}else{_0x2a8f46[_0x2741('0x1f7')]+=0x1;utils[_0x2741('0xc0')](_0x2a8f46,_0x2741('0x1f2'));if(_0x2a8f46[_0x2741('0x1f8')]){hopperUtils[_0x2741('0xd9')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x4742e0['ContactId'],'ListId':_0x4742e0[_0x2741('0xdd')],'VoiceQueueId':_0x4742e0[_0x2741('0xde')]||undefined,'CampaignId':_0x4742e0['CampaignId']||undefined})[_0x2741('0xa0')](loggerCatch(_0x2741('0x1f9')));hopperUtils[_0x2741('0xc8')](createObjHistory(_0x2a8f46,_0x4742e0,utils[_0x2741('0x68')][_0x2741('0x1fa')],0x17,'RecallInQueue'))[_0x2741('0xa0')](loggerCatch(_0x2741('0x1fb')));}else{_0x215c5d['saveInDb'](createObjHistory(_0x2a8f46,_0x4742e0,utils[_0x2741('0x68')][_0x2741('0x1fc')],0x16,_0x2741('0x1fd')),_0x2741('0x1fe'),'[Originate][HistoryRecallClose]');}}}}else{_0x2a8f46[_0x2741('0x1ff')]+=0x1;_0x215c5d[_0x2741('0x160')](createObjHistory(_0x2a8f46,_0x4742e0,utils[_0x2741('0x68')][_0x2741('0x200')],0xd,'Blacklist'),_0x2741('0x201'),_0x2741('0x202'));throw'inBlackList';}};};Dialer[_0x2741('0x1c')][_0x2741('0x165')]=function(_0x36bb7d){var _0x42fd87=this;var _0x217655=_0x36bb7d[_0x2741('0x203')]-_0x36bb7d[_0x2741('0x80')];emitCampaignSummary(_0x36bb7d);if(_0x217655>0x0&&_0x36bb7d['temp']==0x0){if(_0x217655>this[_0x2741('0x25')]){_0x217655=this[_0x2741('0x25')];}_0x36bb7d[_0x2741('0x204')]=0x1;hopperUtils[_0x2741('0x205')](_0x36bb7d,_0x217655)[_0x2741('0x3e')](function(_0x26a2ec){_0x36bb7d[_0x2741('0x204')]=0x0;if(_0x26a2ec){if(!utils[_0x2741('0x206')](_0x26a2ec)){_0x36bb7d[_0x2741('0x67')]=utils[_0x2741('0x68')][_0x2741('0x6d')];logger[_0x2741('0x49')](_0x2741('0x207')+_0x36bb7d[_0x2741('0x62')]);}else{_0x36bb7d[_0x2741('0x80')]+=_0x26a2ec['length'];_0x36bb7d[_0x2741('0x67')]=utils[_0x2741('0x68')][_0x2741('0x208')];for(var _0x22497e=0x0;_0x22497e<_0x26a2ec[_0x2741('0x99')];_0x22497e+=0x1){_0x36bb7d['ivrTotalCallsDays']+=0x1;if(_[_0x2741('0xf1')](_0x26a2ec[_0x22497e])||_[_0x2741('0xf1')](_0x26a2ec[_0x22497e][_0x2741('0x17e')])||_[_0x2741('0xf1')](_0x26a2ec[_0x22497e]['phone'])){_0x42fd87[_0x2741('0x15b')]('[actionOriginate]\x20',_0x36bb7d,_0x26a2ec[_0x22497e]);}else{hopperUtils[_0x2741('0x209')](_['pick'](_0x26a2ec[_0x22497e],[_0x2741('0xdf'),_0x2741('0x16a')]))[_0x2741('0x3e')](_0x42fd87[_0x2741('0x1ec')](_0x36bb7d,_0x26a2ec[_0x22497e]))[_0x2741('0xa0')](function(_0x522cdb){logger[_0x2741('0x66')](_0x2741('0x20a'),_0x522cdb);utils[_0x2741('0xc0')](_0x36bb7d,_0x2741('0x20b'));});}}}}})[_0x2741('0xa0')](function(_0x420f2c){_0x36bb7d[_0x2741('0x204')]=0x0;logger['error'](_0x2741('0x20c'),_0x420f2c);});}};Dialer[_0x2741('0x1c')][_0x2741('0xb1')]=function(_0xa488ac,_0x3daa7b){var _0x3bb5b6=this;var _0x139c1e=[];if(_0x3daa7b<0x1||_0xa488ac[_0x2741('0xaf')]===_0x2741('0x9')){_0x3daa7b=0x1;}var _0x1ed2bd=Math[_0x2741('0x1e9')](_0xa488ac[_0x2741('0x13f')]*_0x3daa7b)-_0xa488ac[_0x2741('0x80')];if(_0xa488ac[_0x2741('0x20d')]>0x0){var _0x540777=_0xa488ac[_0x2741('0x20d')]-_0xa488ac[_0x2741('0x80')]-_0xa488ac['talking']-_0xa488ac[_0x2741('0x141')];if(_0x1ed2bd>_0x540777){_0x1ed2bd=_0x540777;}}if(_0x1ed2bd>0x0&&_0xa488ac[_0x2741('0x204')]==0x0){if(_0xa488ac[_0x2741('0xaf')]===_0x2741('0x9')){_0x1ed2bd=0x1;}if(_0x1ed2bd>this[_0x2741('0x25')]){_0x1ed2bd=this[_0x2741('0x25')];}for(var _0x759d51 in this[_0x2741('0x23')]){if(typeof this['agents'][_0x759d51]!==_0x2741('0x153')){if(this['agents'][_0x759d51][_0x2741('0x6f')]==='not_inuse'&&this[_0x2741('0x23')][_0x759d51][_0x2741('0xf8')]===_0x2741('0x87')){_0x139c1e[_0x2741('0xa1')](this[_0x2741('0x23')][_0x759d51]['id']);}}}_0xa488ac[_0x2741('0x204')]=0x1;hopperUtils['getContactDialer'](_0xa488ac,_0x139c1e,_0x1ed2bd)['then'](function(_0x588333){_0xa488ac[_0x2741('0x204')]=0x0;if(_0x588333){if(!utils[_0x2741('0x206')](_0x588333)){hopperUtils[_0x2741('0x20e')](_0xa488ac)[_0x2741('0x3e')](sendMessageReschedule(_0xa488ac))[_0x2741('0xa0')](loggerCatch(_0x2741('0x20f')));}else{_0xa488ac[_0x2741('0x80')]+=_0x588333[_0x2741('0x99')];_0xa488ac[_0x2741('0x67')]=_0xa488ac['dialMethod']===_0x2741('0x9')?utils[_0x2741('0x68')][_0x2741('0x142')]:utils[_0x2741('0x68')][_0x2741('0x208')];for(var _0x53c73d=0x0;_0x53c73d<_0x588333[_0x2741('0x99')];_0x53c73d+=0x1){if(_['isNil'](_0x588333[_0x53c73d])||_[_0x2741('0xf1')](_0x588333[_0x53c73d][_0x2741('0x17e')])||_[_0x2741('0xf1')](_0x588333[_0x53c73d][_0x2741('0x16a')])){_0x3bb5b6[_0x2741('0x15b')](_0x2741('0x210'),_0xa488ac,_0x588333[_0x53c73d]);}else{hopperUtils[_0x2741('0x211')](_['pick'](_0x588333[_0x53c73d],['VoiceQueueId',_0x2741('0x16a')]))[_0x2741('0x3e')](_0x3bb5b6['checkContactBlack'](_0xa488ac,_0x588333[_0x53c73d]))[_0x2741('0xa0')](function(_0xd402a0){logger[_0x2741('0x66')]('[actionOriginate]',_0xd402a0);utils[_0x2741('0xc0')](_0xa488ac,_0x2741('0x212'));});}}}}})['catch'](function(_0x2d75f7){_0xa488ac['temp']=0x0;logger[_0x2741('0x66')](_0x2741('0x20c'),_0x2d75f7);});}};Dialer[_0x2741('0x1c')][_0x2741('0x64')]=function(_0x4936a7){if(_0x4936a7[_0x2741('0x20d')]>0x0){var _0x2e1de1=_0x4936a7[_0x2741('0x20d')]-_0x4936a7['originated']-_0x4936a7[_0x2741('0x1cb')];if(_0x2e1de1>0x0&&_0x4936a7['temp']==0x0){this[_0x2741('0x213')](_0x4936a7);}else{loggerPredictiveCalls[_0x2741('0x49')](_0x2741('0x214'));}}else{this[_0x2741('0x213')](_0x4936a7);}};Dialer[_0x2741('0x1c')][_0x2741('0x213')]=function(_0x119d8f){var _0x20e505=this;var _0x55bd65=[];_0x119d8f['originated']+=0x1;for(var _0x2439fe in this[_0x2741('0x23')]){if(typeof this[_0x2741('0x23')][_0x2439fe]!=='undefined'){if(this['agents'][_0x2439fe][_0x2741('0x6f')]===_0x2741('0x215')&&this[_0x2741('0x23')][_0x2439fe][_0x2741('0xf8')]===_0x2741('0x87')){_0x55bd65[_0x2741('0xa1')](this['agents'][_0x2439fe]['id']);}}}_0x119d8f[_0x2741('0x204')]=0x1;return this[_0x2741('0x216')](_0x119d8f['id'],_0x55bd65,0x1,_0x119d8f[_0x2741('0x217')],_0x119d8f)['then'](function(_0x886959){_0x119d8f['temp']=0x1;if(_0x886959){if(!utils['checkContactEmpty'](_0x886959)){utils[_0x2741('0x218')](_0x119d8f,0x1,0x0);return hopperUtils[_0x2741('0x20e')](_0x119d8f)['then'](sendMessageReschedule(_0x119d8f))[_0x2741('0xa0')](loggerCatch(_0x2741('0x20f')));}else{_0x119d8f['message']=utils[_0x2741('0x68')]['RUNNING'];if(_[_0x2741('0xf1')](_0x886959[0x0])||_[_0x2741('0xf1')](_0x886959[0x0]['Contact'])||_[_0x2741('0xf1')](_0x886959[0x0][_0x2741('0x16a')])){_0x20e505[_0x2741('0x15b')]('[actionOriginate]\x20',_0x119d8f,_0x886959[0x0]);}else{return hopperUtils[_0x2741('0x211')](_[_0x2741('0x76')](_0x886959[0x0],[_0x2741('0xde'),_0x2741('0x16a')]))['then'](_0x20e505[_0x2741('0x1ec')](_0x119d8f,_0x886959[0x0]))[_0x2741('0xa0')](function(_0x399c68){logger['error'](_0x2741('0x219'),_0x399c68);utils[_0x2741('0xc0')](_0x119d8f,_0x2741('0x219'));});}}}})[_0x2741('0xa0')](function(_0x3e9d85){_0x119d8f[_0x2741('0x204')]=0x0;logger[_0x2741('0x66')](_0x2741('0x20c'),_0x3e9d85);});};Dialer['prototype'][_0x2741('0x1e0')]=function(_0x216268,_0x2c4afa,_0x4feecf,_0x56dcbd,_0x1fecc0,_0x3b56a3){loggerPredictive[_0x2741('0x49')](_0x2741('0x21a'));loggerPredictive[_0x2741('0x49')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x216268);loggerPredictive['info']('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x2c4afa);loggerPredictive['info'](_0x2741('0x21b'),_0x4feecf);loggerPredictive['info'](_0x2741('0x21c'),_0x56dcbd);loggerPredictive['info']('Amax:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x1fecc0);loggerPredictive[_0x2741('0x49')](_0x2741('0x5d'));return new Promise(function(_0x91b0d4,_0x148b57){if(_0x216268<=0x0||isNaN(_0x216268)){return _0x148b57(msgResponse(_0x2741('0x21d'),'Error',_0x2741('0x21e')+_0x216268));}if(_0x4feecf<=0x0||isNaN(_0x4feecf)){return _0x148b57(msgResponse(_0x2741('0x21d'),_0x2741('0x85'),'Ts\x20=\x20'+_0x4feecf));}if(_0x56dcbd<=0x0||isNaN(_0x56dcbd)){return _0x148b57(msgResponse(_0x2741('0x21d'),_0x2741('0x85'),_0x2741('0x21f')+_0x56dcbd));}if(_0x2c4afa<=0x0||isNaN(_0x2c4afa)){return _0x148b57(msgResponse(_0x2741('0x21d'),'Error',_0x2741('0x220')+_0x2c4afa));}if(_0x1fecc0<=0x0||isNaN(_0x1fecc0)){return _0x148b57(msgResponse('[abandonmentRate]',_0x2741('0x85'),_0x2741('0x221')+_0x1fecc0));}_0x3b56a3=_0x3b56a3||0x0;var _0x1235ec=0x1/_0x4feecf;var _0x2d235a=0x0;var _0x26bda9=0x0;var _0x3b52ad=0x0;var _0x1a1504=0x0;for(var _0x1c4e33=0x0;_0x3b52ad<_0x1fecc0;_0x1c4e33+=0x1){_0x26bda9=_0x1c4e33/_0x2c4afa;_0x2d235a=(_0x56dcbd*_0x26bda9+_0x3b56a3)/_0x1235ec;_0x3b52ad=utils[_0x2741('0x222')](_0x2d235a,_0x216268);_0x1a1504=_0x2d235a/_0x216268*(0x1-utils[_0x2741('0x222')](_0x2d235a,_0x216268));}return _0x91b0d4({'erlangCalls':_0x1c4e33,'erlangCallToSecond':_0x2c4afa/_0x1c4e33,'erlangAbandonmentRate':_0x3b52ad,'erlangBusyFactor':_0x1a1504});});};Dialer[_0x2741('0x1c')]['busyFactor']=function(_0x27ec82,_0x4709ef,_0x346d4e,_0x31712b,_0x5e5276,_0x18d675){loggerPredictive[_0x2741('0x49')](_0x2741('0x223'));loggerPredictive[_0x2741('0x49')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x27ec82);loggerPredictive['info'](_0x2741('0x224'),_0x4709ef);loggerPredictive[_0x2741('0x49')](_0x2741('0x21b'),_0x346d4e);loggerPredictive[_0x2741('0x49')](_0x2741('0x21c'),_0x31712b);loggerPredictive[_0x2741('0x49')](_0x2741('0x225'),_0x5e5276);loggerPredictive[_0x2741('0x49')]('---------------------------');return new Promise(function(_0xe1bc6d,_0x51c357){if(_0x27ec82<=0x0||isNaN(_0x27ec82)){return _0x51c357(msgResponse(_0x2741('0x226'),_0x2741('0x85'),_0x2741('0x21e')+_0x27ec82));}if(_0x346d4e<=0x0||isNaN(_0x346d4e)){return _0x51c357(msgResponse('[busyFactor]',_0x2741('0x85'),_0x2741('0x227')+_0x346d4e));}if(_0x31712b<=0x0||isNaN(_0x31712b)){return _0x51c357(msgResponse(_0x2741('0x226'),_0x2741('0x85'),_0x2741('0x21f')+_0x31712b));}if(_0x4709ef<=0x0||isNaN(_0x4709ef)){return _0x51c357(msgResponse(_0x2741('0x226'),_0x2741('0x85'),_0x2741('0x220')+_0x4709ef));}if(_0x5e5276<=0x0||isNaN(_0x5e5276)){return _0x51c357(msgResponse(_0x2741('0x226'),_0x2741('0x85'),_0x2741('0x228')+_0x5e5276));}_0x18d675=_0x18d675||0x0;var _0x35fb64=0x1/_0x346d4e;var _0x136f6e=0x0;var _0x510ac6=0x0;var _0x17da8b=0x0;var _0x2d0eb0=0x0;for(var _0x466ccd=0x0;_0x2d0eb0<_0x5e5276;_0x466ccd+=0x1){_0x510ac6=_0x466ccd/_0x4709ef;_0x136f6e=(_0x31712b*_0x510ac6+_0x18d675)/_0x35fb64;_0x17da8b=utils['erlangb'](_0x136f6e,_0x27ec82);_0x2d0eb0=_0x136f6e/_0x27ec82*(0x1-utils[_0x2741('0x222')](_0x136f6e,_0x27ec82));}return _0xe1bc6d({'erlangCalls':_0x466ccd,'erlangCallToSecond':_0x4709ef/_0x466ccd,'erlangAbandonmentRate':_0x17da8b,'erlangBusyFactor':_0x2d0eb0});});};module[_0x2741('0x229')]=Dialer;
\ No newline at end of file
+var 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ap','Agent','user:dialPreviewRecallReminder','clearZombieChannels','[uniqueid]','No\x20such\x20channel','[clearZombieChannels]','[Dialer][checkChannel]','[Dialer][checkChannel][ivr]','getVoiceQueueRtPauses','[getVoiceQueueRtPauses]\x20','emptyContact','[emptyContact]','merge','[emptyContact][createHistory]','[syncQueueCallerAbandon]\x20[Drop]','checkPreviewRecallReminder','launchHandleIvr','handleIvr','originate','voiceQueue\x20is\x20undefine','phone','contact\x20is\x20undefine','getCaller','\x22agi://%s/square,%s\x22','isOutboundQueue','\x22%s,%s%s,,,%s\x22','dialQueueOptions','NONE','XMD-AMDINITIALSILENCE','XMD-AMDAFTERGREETINGSILENCE','dialAMDAfterGreetingSilence','dialAMDTotalAnalysisTime','XMD-AMDMINWORDLENGTH','dialAMDMinWordLength','XMD-AMDBETWEENWORDSSILENCE','dialAMDBetweenWordsSilence','dialAMDMaximumNumberOfWords','XMD-AMDSILENCETHRESHOLD','XMD-AMDMAXIMUMWORDLENGTH','dialAMDMaximumWordLength','XMD-VOICEQUEUEID','XMD-CAMPAIGNID','setXMDContactVariables','Contact','Trunk','getCallerId','callerid','dialOriginateCallerIdName','dialRandomLastDigitCallerIdNumber','getCallerIdRandom','dialOriginateCallerIdNumber','originatecalleridname','XMD-ORIGINATECALLERIDNUM','variables','SIP/%s/%s%s','dialPrefix','trim','dialCutDigit','substring','xcally-motion-dialer','from-sip','dialOriginateTimeout','outboundOriginateFailureCallsDay','[originateError]:\x20%s','OriginateError','[originate][error]','Error','originate\x20action\x20Error','dialGlobalMaxRetry','dialNoAnswerMaxRetry','[rescheduleContact][NoAnswer]','dialBusyMaxRetry','dialBusyRetryFrequency','[rescheduleContact]\x20[Busy]','dialCongestionMaxRetry','[rescheduleContact]\x20[Congestion]','dialNoSuchNumberRetryFrequency','[rescheduleContact][NoSuchNumber]','dialDropRetryFrequency','dialAbandonedRetryFrequency','dialAgentRejectMaxRetry','dialAgentRejectRetryFrequency','[rescheduleContact][AgentReject]','callProgressDetecting','object','[callProgressDetecting]','evt\x20is\x20undefine','outboundNoSuchCallsDay','NoSuchNumber','nosuchnumber','checkRetriveMax','dialNoSuchNumberMaxRetry','reason\x200\x20no\x20such\x20number....','stateGlobal','outboundNoAnswerCallsDay','buildNoAnswerEventPayload','custom:agentnoanswer','dialNoAnswerRetryFrequency','[syncAgentComplete][createHistory][3]','reason\x203\x20ringing\x20no\x20answer','outboundBusyCallsDay','Busy','custom:agentbusy'];(function(_0x58aa81,_0x565835){var _0x1a6990=function(_0x2f1ffa){while(--_0x2f1ffa){_0x58aa81['push'](_0x58aa81['shift']());}};_0x1a6990(++_0x565835);}(_0x9279,0x78));var _0x9927=function(_0x51d71a,_0x596fda){_0x51d71a=_0x51d71a-0x0;var _0xff01f1=_0x9279[_0x51d71a];return _0xff01f1;};'use strict';var util=require(_0x9927('0x0'));var _=require(_0x9927('0x1'));var uuid=require(_0x9927('0x2'));var moment=require(_0x9927('0x3'));var rr=require('rr');var Redis=require(_0x9927('0x4'));var utils=require('./utils');var hopperUtils=require(_0x9927('0x5'));var ut=require(_0x9927('0x6'));var config=require(_0x9927('0x7'));var logger=require(_0x9927('0x8'))(_0x9927('0x9'));var loggerBooked=require(_0x9927('0x8'))(_0x9927('0xa'));var loggerPredictive=require(_0x9927('0x8'))(_0x9927('0xb'));var loggerPredictiveCalls=require(_0x9927('0x8'))(_0x9927('0xc'));var loggerSyncQueueSummary=require(_0x9927('0x8'))(_0x9927('0xd'));var ami=require(_0x9927('0xe'));config[_0x9927('0xf')]=_[_0x9927('0x10')](config[_0x9927('0xf')],{'host':_0x9927('0x11'),'port':0x18eb});var io=require(_0x9927('0x12'))(new Redis(config['redis']));var cmHopper=require('../rpc/cmHopper');var voiceQueueRt=require(_0x9927('0x13'));var RpcSetting=require(_0x9927('0x14'));var Interval=require('../rpc/interval');var Action=require('./models/action');var History=require(_0x9927('0x15'));var Final=require(_0x9927('0x16'));var AgentComplete=require(_0x9927('0x17'));var QueueCallerAbandon=require(_0x9927('0x18'));var Hangup=require('./models/hangup');var ipAgi=process['env'][_0x9927('0x19')]||'127.0.0.1';var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0x9927('0x1a')][_0x9927('0x1b')]=function(_0x466920){this[_0x9927('0x1c')]=this[_0x9927('0x1c')]?this['tail'][_0x9927('0x1d')](_0x466920):_0x466920();};function Dialer(_0x4db77f,_0x451857){this[_0x9927('0x1e')]=new Sequence();this[_0x9927('0x1f')]=_0x451857;this[_0x9927('0x20')]=_0x4db77f[_0x9927('0x20')];this[_0x9927('0x21')]=_0x4db77f[_0x9927('0x21')];this[_0x9927('0x22')]=_0x4db77f[_0x9927('0x22')];this['trunks']=_0x4db77f[_0x9927('0x23')];this['maxNumberOriginate']=config[_0x9927('0x24')]||0x2;this[_0x9927('0x25')]={};this['actions']={};this[_0x9927('0x26')]={};this[_0x9927('0x27')]={};this[_0x9927('0x28')]={};this[_0x9927('0x29')]={};this['startProgressive']={};this['ivrOriginated']={};this[_0x9927('0x2a')]={};this['queueBookedRR']={};this[_0x9927('0x2b')]={};ami['on']('agentconnect',this[_0x9927('0x2c')][_0x9927('0x2d')](this));ami['on'](_0x9927('0x2e'),this[_0x9927('0x2f')]['bind'](this));ami['on'](_0x9927('0x30'),this[_0x9927('0x31')][_0x9927('0x2d')](this));ami['on'](_0x9927('0x32'),this[_0x9927('0x33')][_0x9927('0x2d')](this));ami['on'](_0x9927('0x34'),this[_0x9927('0xd')][_0x9927('0x2d')](this));ami['on'](_0x9927('0x35'),this[_0x9927('0x36')][_0x9927('0x2d')](this));ami['on'](_0x9927('0x37'),this[_0x9927('0x38')][_0x9927('0x2d')](this));ami['on']('newexten',this[_0x9927('0x39')][_0x9927('0x2d')](this));ami['on']('varset',this[_0x9927('0x3a')][_0x9927('0x2d')](this));ami['on'](_0x9927('0x3b'),this['syncQueueMember'][_0x9927('0x2d')](this));ami['on']('queuestatuscomplete',this[_0x9927('0x3c')][_0x9927('0x2d')](this));this[_0x9927('0x3d')]();this[_0x9927('0x3e')]();RpcSetting[_0x9927('0x3f')]()[_0x9927('0x40')](function(_0x4cc4ef){previewRecallmeReminderInterval=_0x4cc4ef['previewRecallmeReminderInterval'];});}function isNotNull(_0x3c5b9c){return _0x3c5b9c!==null&&!_[_0x9927('0x41')](_0x3c5b9c);}function msgResponse(_0x4ba2a4,_0x364446,_0x41c534){return{'action':_0x4ba2a4,'response':_0x364446,'message':_0x41c534,'stack':_0x41c534};}function emit(_0x2dd50c,_0x10566a,_0x2b1639){io['to'](_0x2dd50c)[_0x9927('0x42')](_0x10566a,_0x2b1639);}function emitOutboundVoiceQueueSummary(_0xe209f9){if(_0xe209f9[_0x9927('0x43')]===_0x9927('0x44')){logger[_0x9927('0x45')](_0x9927('0x46'),util[_0x9927('0x47')](_0xe209f9,{'showHidden':![],'depth':null}));emit(util[_0x9927('0x48')](_0x9927('0x49'),_0xe209f9['name']),'voice_queue:save',_0xe209f9);}}function checkGetDataPredictive(_0xb6318e){if(isNotNull(_0xb6318e)&&!_['isEmpty'](_0xb6318e)){loggerPredictive['info'](_0x9927('0x4a'));loggerPredictive[_0x9927('0x4b')]('Total\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xb6318e['predictiveIntervalTotalCalls']);loggerPredictive['info'](_0x9927('0x4c'),_0xb6318e['predictiveIntervalAnsweredCalls']);loggerPredictive[_0x9927('0x4b')](_0x9927('0x4d'),_0xb6318e[_0x9927('0x4e')]);loggerPredictive[_0x9927('0x4b')](_0x9927('0x4f'),_0xb6318e[_0x9927('0x50')]);loggerPredictive[_0x9927('0x4b')](_0x9927('0x51'),_0xb6318e[_0x9927('0x52')]);loggerPredictive[_0x9927('0x4b')](_0x9927('0x53'),_0xb6318e['predictiveIntervalAvgTalktime']);loggerPredictive[_0x9927('0x4b')]('---------------------------');if(_0xb6318e[_0x9927('0x54')]>0x0){if(!_[_0x9927('0x41')](_0xb6318e[_0x9927('0x55')])&&_0xb6318e[_0x9927('0x55')]>0x0){return!![];}loggerPredictive['info'](_0x9927('0x56'));if(!_[_0x9927('0x41')](_0xb6318e[_0x9927('0x52')])&&_0xb6318e[_0x9927('0x52')]>0x0){return!![];}loggerPredictive[_0x9927('0x4b')](_0x9927('0x57'));}else{loggerPredictive[_0x9927('0x4b')](_0x9927('0x58'));}}else{loggerPredictive[_0x9927('0x4b')](_0x9927('0x59'));}return![];}function mergeDataErlangB(_0x4f2109){return function(_0x3aa1f7){loggerPredictive[_0x9927('0x4b')](_0x9927('0x5a'));loggerPredictive[_0x9927('0x4b')](_0x9927('0x5b'),_0x3aa1f7['erlangCalls']);loggerPredictive['info'](_0x9927('0x5c'),_0x3aa1f7['erlangCallToSecond']);loggerPredictive['info'](_0x9927('0x5d'),_0x3aa1f7[_0x9927('0x5e')]);loggerPredictive[_0x9927('0x4b')](_0x9927('0x5f'),_0x3aa1f7[_0x9927('0x60')]);loggerPredictive['info'](_0x9927('0x5d'),_0x3aa1f7['erlangAbandonmentRate']);loggerPredictive['info']('---------------------------');_['merge'](_0x4f2109,_0x3aa1f7);};}function ifInterval(_0x1e7b85,_0x213836){if(_[_0x9927('0x41')](_0x213836)){return![];}return utils[_0x9927('0x61')](undefined,_0x213836)<_0x1e7b85*0x3c;}function clearPredictiveAttributes(_0x5cbc4f){if(_0x5cbc4f[_0x9927('0x62')]){_0x5cbc4f[_0x9927('0x62')]=undefined;loggerPredictive[_0x9927('0x45')](_0x5cbc4f[_0x9927('0x63')],_0x9927('0x64'));}if(_0x5cbc4f[_0x9927('0x29')]){_0x5cbc4f['startPredictive']=undefined;loggerPredictive[_0x9927('0x45')](_0x5cbc4f[_0x9927('0x63')],_0x9927('0x65'));}if(_0x5cbc4f[_0x9927('0x66')]){clearInterval(_0x5cbc4f[_0x9927('0x66')]);_0x5cbc4f[_0x9927('0x66')]=undefined;loggerPredictive[_0x9927('0x45')](_0x5cbc4f[_0x9927('0x63')],'handlePredictive\x20interval\x20cleared');}}function loggerCatchPredictive(_0x4854aa,_0x2c5744){return function(_0x492e3f){loggerPredictive[_0x9927('0x67')](_0x2c5744[_0x9927('0x63')],_0x4854aa);loggerPredictive['error'](_0x492e3f[_0x9927('0x68')]);clearPredictiveAttributes(_0x2c5744);};}function loggerCatch(_0x43c1c4){return function(_0x39bfae){logger[_0x9927('0x67')](_0x43c1c4,util[_0x9927('0x47')](_0x39bfae,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x211635){return function(_0x591459){if(isNotNull(_0x591459)&&isNotNull(_0x591459[0x0])){if(_0x591459[0x0][_0x9927('0x69')]>0x0){_0x211635['message']=utils[_0x9927('0x6a')]['CONTACTS_RESCHEDULED'];logger[_0x9927('0x4b')](_0x9927('0x6b')+_0x211635['name'],_0x591459[0x0]['contactsRescheduled'],_0x9927('0x6c'));}else{_0x211635['message']=utils[_0x9927('0x6a')]['NO_AVAILABLE_CONTACTS'];logger[_0x9927('0x4b')](_0x9927('0x6d')+_0x211635['name']);}}};}function createObjHistory(_0x4ab92d,_0x5e76c7,_0x12c08e,_0x36e3c6,_0x4554ed){_0x4ab92d[_0x9927('0x6e')]=_0x12c08e;var _0x1c6568=new Action(_0x4ab92d,_0x5e76c7);var _0x25fe73=new History(_0x1c6568);_0x25fe73[_0x9927('0x6f')]=_0x36e3c6;_0x25fe73[_0x9927('0x70')]=_0x4554ed;_0x25fe73[_0x9927('0x71')]=_0x1c6568[_0x9927('0x72')];return _0x25fe73;}function unlockQueueStatus(_0x40b915,_0x4af301){setTimeout(function(){if(_[_0x9927('0x41')](_0x40b915['queueStatusComplete'])){loggerBooked['error'](_0x9927('0x73'),_0x4af301);}_0x40b915[_0x9927('0x74')]=!![];loggerBooked[_0x9927('0x4b')](_0x9927('0x75'),_0x4af301,JSON['stringify'](_[_0x9927('0x76')](_0x40b915,['name',_0x9927('0x74')])));},0x1f3);}function checkInterval(_0x20e24b){return function(){if(!isNotNull(_0x20e24b[_0x9927('0x77')])){_0x20e24b[_0x9927('0x6e')]=utils[_0x9927('0x6a')][_0x9927('0x78')];throw _0x20e24b['name']+_0x9927('0x79');}if(!isNotNull(_0x20e24b[_0x9927('0x77')][_0x9927('0x7a')])){_0x20e24b[_0x9927('0x6e')]=utils['CAMPAIGN_STATUS'][_0x9927('0x78')];throw _0x20e24b[_0x9927('0x63')]+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_[_0x9927('0x7b')](_0x20e24b[_0x9927('0x77')][_0x9927('0x7a')]))){_0x20e24b[_0x9927('0x6e')]=utils[_0x9927('0x6a')][_0x9927('0x78')];throw _0x20e24b[_0x9927('0x63')]+_0x9927('0x79');}};}function checkIsIVRCampaignActive(_0xb1d8aa){return function(){if(!utils[_0x9927('0x7c')](_0xb1d8aa)){_0xb1d8aa[_0x9927('0x6e')]=utils[_0x9927('0x6a')]['INACTIVE'];throw _0xb1d8aa[_0x9927('0x63')]+'\x20NOT\x20Active';}};}function emitCampaignSummary(_0x1c3bb4){if(utils['isIVRCampaign'](_0x1c3bb4)){emit(util[_0x9927('0x48')]('campaign:ivr:%s',_0x1c3bb4[_0x9927('0x63')]),'campaign:save',_0x1c3bb4);}}function loggerCatchQueueSummary(_0x436197,_0x549c88){return function(_0x49caa1){clearPredictiveAttributes(_0x549c88);emitCampaignSummary(_0x549c88);loggerSyncQueueSummary[_0x9927('0x45')](_0x436197,util[_0x9927('0x47')](_0x49caa1,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x2fe61e){if(_0x2fe61e['sendMessageOneNotActive']){if(_0x2fe61e['originated']===0x0){_0x2fe61e['sendMessageOneNotActive']=![];_0x2fe61e[_0x9927('0x6e')]=utils[_0x9927('0x6a')]['INACTIVE'];loggerSyncQueueSummary[_0x9927('0x45')](_0x9927('0x7d'),_0x2fe61e[_0x9927('0x63')],_0x9927('0x7e'));}else{_0x2fe61e[_0x9927('0x6e')]=utils[_0x9927('0x6a')][_0x9927('0x7f')];loggerSyncQueueSummary[_0x9927('0x45')]('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x2fe61e[_0x9927('0x63')],_0x9927('0x80'));}emitCampaignSummary(_0x2fe61e);}}function myreject(_0x19150a){return function(_0x1c1e25){return _0x19150a(msgResponse('[ifTime][Action]','Error',JSON[_0x9927('0x81')](_0x1c1e25)));};}Dialer[_0x9927('0x1a')]['isTrunkReachable']=function(_0x91b53e){return!_[_0x9927('0x41')](_0x91b53e)&&_0x91b53e&&!_['isUndefined'](_0x91b53e[_0x9927('0x63')])&&!_[_0x9927('0x41')](_0x91b53e[_0x9927('0x82')])&&_0x91b53e['active']&&(this[_0x9927('0x23')][util[_0x9927('0x48')](_0x9927('0x83'),_0x91b53e[_0x9927('0x63')])]['status']===_0x9927('0x84')||this[_0x9927('0x23')][util['format'](_0x9927('0x83'),_0x91b53e[_0x9927('0x63')])][_0x9927('0x85')]==='unmonitored');};Dialer[_0x9927('0x1a')][_0x9927('0x86')]=function(_0x1024cc){var _0x45385c=this;return function(){if(!_0x45385c[_0x9927('0x87')](_0x1024cc['Trunk'])){if(!_0x45385c[_0x9927('0x87')](_0x1024cc[_0x9927('0x88')])){_0x1024cc[_0x9927('0x6e')]=utils[_0x9927('0x6a')]['TRUNK_NOT_REACHABLE'];throw _0x1024cc[_0x9927('0x63')]+_0x9927('0x89');}}};};Dialer[_0x9927('0x1a')][_0x9927('0x8a')]=function(_0x33947e,_0x3b49d9,_0x224f6d,_0x58fb1c){var _0x212627=this;return function(){var _0x50451e=!![];return _0x212627[_0x9927('0x8b')](_0x33947e,_0x3b49d9,_0x224f6d,_0x58fb1c,_0x50451e);};};Dialer[_0x9927('0x1a')][_0x9927('0x8c')]=function(_0x3f7059,_0x3189b4,_0x3867d0,_0x504432){var _0x1ce0f5=this;return function(){var _0x1e8518=![];return _0x1ce0f5['ifTimeIvr'](_0x3f7059[_0x9927('0x7a')],_0x3189b4,_0x3867d0,_0x504432,_0x1e8518);};};Dialer['prototype'][_0x9927('0x8b')]=function(_0x159e59,_0x17973e,_0x10d5ca,_0x9eca7f,_0x46ea95){var _0x429aed=[];return new Promise(function(_0x467e23,_0x4ba473){if(!isNotNull(_0x159e59)){_0x9eca7f[_0x9927('0x6e')]=utils[_0x9927('0x6a')][_0x9927('0x78')];return _0x4ba473(msgResponse(_0x9927('0x8d'),_0x9927('0x8e'),_0x10d5ca+'\x20Intervals\x20is\x20null\x20'));}if(_[_0x9927('0x7b')](_0x159e59)){_0x9eca7f[_0x9927('0x6e')]=utils['CAMPAIGN_STATUS']['EMPTY_INTERVAL'];return _0x4ba473(msgResponse(_0x9927('0x8d'),'Failure',_0x10d5ca+'\x20Intervals\x20is\x20empty\x20'));}if(_0x17973e&&_[_0x9927('0x41')](config['timezones'][_0x17973e])){_0x9eca7f[_0x9927('0x6e')]=utils[_0x9927('0x6a')][_0x9927('0x8f')];return _0x4ba473(msgResponse(_0x9927('0x8d'),_0x9927('0x8e'),_0x10d5ca+_0x9927('0x90')+_0x17973e));}if(_[_0x9927('0x91')](_0x159e59)){for(var _0x24243f=0x0;_0x24243f<_0x159e59[_0x9927('0x92')];_0x24243f+=0x1){_0x429aed[_0x9927('0x93')](ami[_0x9927('0x94')]({'action':_0x9927('0x95'),'command':util[_0x9927('0x48')]('iftime\x20%s,%s',_0x159e59[_0x24243f][_0x9927('0x96')],!_[_0x9927('0x41')](config[_0x9927('0x97')][_0x17973e])?_0x17973e:'')})[_0x9927('0x40')](function(_0x23b65d){return _0x23b65d[_0x9927('0x98')][_0x9927('0x99')](_0x9927('0x9a'))>=0x0;})[_0x9927('0x9b')](myreject(_0x4ba473)));}}else{_0x429aed['push'](ami[_0x9927('0x94')]({'action':_0x9927('0x95'),'command':util[_0x9927('0x48')](_0x9927('0x9c'),_0x159e59,!_['isUndefined'](config[_0x9927('0x97')][_0x17973e])?_0x17973e:'')})[_0x9927('0x40')](function(_0xaae9a7){return _0xaae9a7[_0x9927('0x98')]['indexOf'](_0x9927('0x9a'))>=0x0;})[_0x9927('0x9b')](myreject(_0x4ba473)));}Promise[_0x9927('0x9d')](_0x429aed)['then'](function(_0x23b9a0){var _0x45f2d1=_[_0x9927('0x9e')](_0x23b9a0);if(_0x45f2d1){return _0x467e23(_0x45f2d1);}else{_0x9eca7f[_0x9927('0x6e')]=_0x46ea95?utils[_0x9927('0x6a')][_0x9927('0x9f')]:utils[_0x9927('0x6a')][_0x9927('0xa0')];return _0x4ba473(msgResponse(_0x9927('0xa1'),_0x9927('0x8e'),_0x9927('0xa2')+_0x46ea95+'\x20'+_0x10d5ca+_0x9927('0xa3')+util[_0x9927('0x47')](_0x159e59,{'showHidden':![],'depth':null})+'Timezone:\x20'+_0x17973e));}})[_0x9927('0x9b')](function(_0x2456c4){return _0x4ba473(msgResponse('ifTime',_0x9927('0x8e'),JSON[_0x9927('0x81')](_0x2456c4)));});});};Dialer[_0x9927('0x1a')]['loopCampaigns']=function(){var _0x12cb0b=this;return cmHopper[_0x9927('0xa4')]({'active':![]},{'where':{'active':!![]}})[_0x9927('0x40')](function(){setInterval(function(){_0x12cb0b[_0x9927('0xa5')]();},0x3e8);});};Dialer[_0x9927('0x1a')][_0x9927('0xa5')]=function(){var _0x1bb955=this;var _0x17bd4d;for(var _0x2432d1 in this[_0x9927('0x21')]){if(typeof this[_0x9927('0x21')][_0x2432d1]!==_0x9927('0xa6')){_0x17bd4d=this[_0x9927('0x21')][_0x2432d1];if(utils['isIVRCampaign'](_0x17bd4d)&&utils[_0x9927('0x7c')](_0x17bd4d)){_0x17bd4d[_0x9927('0xa7')]=!![];Promise[_0x9927('0xa8')]()[_0x9927('0x40')](checkIsIVRCampaignActive(_0x17bd4d))[_0x9927('0x40')](checkInterval(_0x17bd4d))[_0x9927('0x40')](_0x1bb955[_0x9927('0x86')](_0x17bd4d))[_0x9927('0x40')](_0x1bb955[_0x9927('0x8a')](_0x17bd4d['dialGlobalInterval'],_0x17bd4d[_0x9927('0xa9')],_0x17bd4d[_0x9927('0x63')],_0x17bd4d))['then'](_0x1bb955[_0x9927('0x8c')](_0x17bd4d[_0x9927('0x77')],_0x17bd4d[_0x9927('0xa9')],_0x17bd4d['name'],_0x17bd4d))[_0x9927('0x40')](_0x1bb955['launchHandleIvr'](_0x17bd4d))[_0x9927('0x9b')](loggerCatchQueueSummary(_0x9927('0xaa'),_0x17bd4d));}else{notSendMessagesCampaign(_0x17bd4d);}}}};Dialer[_0x9927('0x1a')][_0x9927('0xab')]=function(_0x4cd896){if(_0x4cd896[_0x9927('0xac')]!==_0x9927('0xb')){clearPredictiveAttributes(_0x4cd896);}switch(_0x4cd896[_0x9927('0xac')]){case'progressive':this[_0x9927('0xad')](_0x4cd896,0x1);break;case _0x9927('0xae'):this[_0x9927('0xad')](_0x4cd896,_0x4cd896[_0x9927('0xaf')]);break;case _0x9927('0xb'):this['predictive'](_0x4cd896);break;case _0x9927('0xa'):this['handlePower'](_0x4cd896,0x1);break;default:logger[_0x9927('0x67')](_0x9927('0xb0'),_0x4cd896['name'],_0x9927('0xb1'));}};Dialer[_0x9927('0x1a')]['ifTime']=function(_0x273cc9,_0x3131ee){var _0x411e7b=_0x273cc9[_0x9927('0xa9')];var _0x2cc1cd=_0x3131ee?_0x273cc9[_0x9927('0xb2')]:_0x273cc9['Interval']['Intervals'];logger['silly'](_0x9927('0xb3'),_0x2cc1cd,_0x411e7b,_0x273cc9['name'],util[_0x9927('0x48')](_0x9927('0xb4'),_0x273cc9[_0x9927('0x63')],_0x273cc9['id']));var _0xc88e57=null;return Interval['intervalIftime'](_0x2cc1cd,_0x411e7b)[_0x9927('0x40')](function(_0x37e9f4){if(_0x37e9f4===!![]){return _0x37e9f4;}else{_0x273cc9[_0x9927('0x6e')]=_0x3131ee?utils[_0x9927('0x6a')][_0x9927('0x9f')]:utils['CAMPAIGN_STATUS'][_0x9927('0xa0')];_0xc88e57=msgResponse(_0x9927('0xa1'),'Failure',_0x9927('0xa2')+_0x3131ee+'\x20'+_0x273cc9[_0x9927('0x63')]+'\x20Interval\x20is\x20overtime:\x20'+util['inspect'](_0x2cc1cd,{'showHidden':![],'depth':null})+_0x9927('0xb5')+_0x411e7b);}if(_0xc88e57!==null){logger[_0x9927('0xb6')](_0x9927('0xb7'),_0xc88e57);_0xc88e57['isGlobal']=_0x3131ee;throw _0xc88e57;}})[_0x9927('0x9b')](function(_0x107d04){logger['error'](_0x9927('0xb8'),_0x107d04);throw msgResponse(_0x9927('0xb9'),'Error',util[_0x9927('0x47')](_0x107d04,{'showHidden':![],'depth':null}));});};Dialer[_0x9927('0x1a')][_0x9927('0x2c')]=function(_0x2991f2){if(this[_0x9927('0x20')][_0x2991f2[_0x9927('0xba')]]){if(this['uniqueId'][_0x2991f2[_0x9927('0xbb')]]&&this[_0x9927('0x27')][_0x2991f2[_0x9927('0xbb')]][_0x9927('0x43')]!==_0x9927('0xbc')){utils[_0x9927('0xbd')](this[_0x9927('0x20')][_0x2991f2['queue']],_0x9927('0xbe'));this['uniqueId'][_0x2991f2[_0x9927('0xbb')]]['answertime']=moment()[_0x9927('0x48')](_0x9927('0xbf'));}}};Dialer[_0x9927('0x1a')][_0x9927('0x33')]=function(_0x12af82){var _0x198b42=this[_0x9927('0x27')][_0x12af82[_0x9927('0xbb')]];if(this['voiceQueues'][_0x12af82['queue']]){if(_0x198b42&&_0x198b42['type']!==_0x9927('0xbc')){delete this[_0x9927('0x27')][_0x12af82[_0x9927('0xbb')]];this[_0x9927('0x20')][_0x12af82['queue']][_0x9927('0xc0')]+=0x1;var _0x28b346=new AgentComplete(_0x198b42,_0x12af82);if(_0x12af82[_0x9927('0xc1')]===_0x9927('0xc2')){_0x28b346['agiafterat']=this['voiceQueues'][_0x12af82['queue']][_0x9927('0xc3')]&&this['voiceQueues'][_0x12af82['queue']][_0x9927('0xc4')]?moment()[_0x9927('0x48')](_0x9927('0xbf')):undefined;}hopperUtils[_0x9927('0xc5')](_0x28b346)['catch'](loggerCatch(_0x9927('0xc6')));hopperUtils[_0x9927('0xc7')](_0x28b346)['catch'](loggerCatch(_0x9927('0xc8')));}}};Dialer[_0x9927('0x1a')]['syncQueueCallerAbandon']=function(_0x2714ac){var _0x26e4da=this[_0x9927('0x27')][_0x2714ac[_0x9927('0xbb')]];var _0x1149fa=this;var _0x591204=![];var _0x279e63;var _0x53dbef;if(this[_0x9927('0x20')][_0x2714ac[_0x9927('0xba')]]){if(_0x26e4da&&_0x26e4da[_0x9927('0x43')]!==_0x9927('0xbc')){delete this['uniqueId'][_0x2714ac['uniqueid']];utils[_0x9927('0xbd')](this[_0x9927('0x20')][_0x2714ac['queue']],_0x9927('0xc9'));_0x26e4da[_0x9927('0xca')]=moment()['format'](_0x9927('0xbf'));var _0x13c3ee=new QueueCallerAbandon(_0x26e4da,_0x2714ac);if(utils[_0x9927('0x61')](_0x26e4da[_0x9927('0xca')],_0x26e4da[_0x9927('0xcb')])>=_0x26e4da[_0x9927('0xcc')]){this[_0x9927('0x20')][_0x2714ac[_0x9927('0xba')]][_0x9927('0x4e')]+=0x1;this['voiceQueues'][_0x2714ac[_0x9927('0xba')]][_0x9927('0xcd')]+=0x1;this[_0x9927('0x20')][_0x2714ac[_0x9927('0xba')]][_0x9927('0xce')]+=0x1;_0x13c3ee[_0x9927('0x6f')]=0xa;_0x13c3ee[_0x9927('0x70')]='Drop';_0x13c3ee[_0x9927('0xcf')]=_0x9927('0xd0');_0x13c3ee[_0x9927('0xd1')]=this['voiceQueues'][_0x2714ac[_0x9927('0xba')]][_0x9927('0xc3')]?moment()[_0x9927('0x48')](_0x9927('0xbf')):undefined;_0x13c3ee[_0x9927('0xd2')]+=0x1;_0x13c3ee[_0x9927('0xd3')]+=0x1;_0x279e63=this['voiceQueues'][_0x2714ac['queue']]['dialDropRetryFrequency'];_0x53dbef=this[_0x9927('0x20')][_0x2714ac[_0x9927('0xba')]][_0x9927('0xd4')];hopperUtils[_0x9927('0xd5')](_0x13c3ee,_0x13c3ee['state'],_0x26e4da[_0x9927('0xd6')])[_0x9927('0x40')](function(_0x2fa7d5){_0x591204=_0x2fa7d5['additional']==0x1;if(_0x13c3ee[_0x9927('0xd2')]>=_0x1149fa['voiceQueues'][_0x2714ac['queue']][_0x9927('0xd7')]){_0x1149fa[_0x9927('0xd8')](_0x13c3ee,_0x2fa7d5[_0x9927('0xd9')]);}else{hopperUtils['rescheduleContact']({'active':![],'countdropretry':_0x13c3ee[_0x9927('0xd2')],'scheduledat':moment()[_0x9927('0xda')](_0x1149fa[_0x9927('0x20')][_0x2714ac[_0x9927('0xba')]]['dialDropRetryFrequency'],_0x9927('0xdb'))[_0x9927('0x48')](_0x9927('0xbf')),'ContactId':_0x26e4da[_0x9927('0xdc')],'ListId':_0x26e4da[_0x9927('0xdd')],'VoiceQueueId':_0x26e4da[_0x9927('0xde')]||undefined,'CampaignId':_0x26e4da[_0x9927('0xdf')]||undefined})['catch'](loggerCatch(_0x9927('0xe0')));var _0x7e2026=new History(_0x13c3ee);_0x7e2026[_0x9927('0x6f')]=0xa;_0x7e2026[_0x9927('0x70')]=_0x9927('0xe1');_0x7e2026[_0x9927('0x72')]=moment()[_0x9927('0x48')](_0x9927('0xbf'));_0x7e2026[_0x9927('0x71')]=_0x7e2026['starttime'];_0x7e2026[_0x9927('0xe2')]=_0x13c3ee['calleridname'];_0x7e2026[_0x9927('0xe3')]=_0x13c3ee[_0x9927('0xe3')];hopperUtils['createHistory'](_0x7e2026)[_0x9927('0x9b')](loggerCatch(_0x9927('0xe4')));}})[_0x9927('0x40')](function(){if(_0x591204)hopperUtils[_0x9927('0xe5')](_0x13c3ee,_0x279e63,_0x53dbef)[_0x9927('0x40')](function(){return 0x1;});});}else{this['voiceQueues'][_0x2714ac['queue']][_0x9927('0x50')]+=0x1;this['voiceQueues'][_0x2714ac[_0x9927('0xba')]]['outboundDropCallsDayCallersExit']+=0x1;_0x13c3ee[_0x9927('0x6f')]=0xb;_0x13c3ee[_0x9927('0x70')]=_0x9927('0xe6');_0x13c3ee[_0x9927('0xcf')]='CALLEREXIT';_0x13c3ee[_0x9927('0xe7')]+=0x1;_0x13c3ee['countglobal']+=0x1;_0x279e63=this[_0x9927('0x20')][_0x2714ac[_0x9927('0xba')]]['dialAbandonedRetryFrequency'];_0x53dbef=this['voiceQueues'][_0x2714ac[_0x9927('0xba')]][_0x9927('0xd4')];hopperUtils[_0x9927('0xd5')](_0x13c3ee,_0x13c3ee[_0x9927('0x6f')],_0x26e4da[_0x9927('0xd6')])[_0x9927('0x40')](function(_0x53939c){if(_0x13c3ee[_0x9927('0xe7')]>=_0x1149fa['voiceQueues'][_0x2714ac[_0x9927('0xba')]][_0x9927('0xe8')]){_0x1149fa[_0x9927('0xd8')](_0x13c3ee,_0x53939c['additional']);}else{hopperUtils[_0x9927('0xe9')]({'active':![],'countabandonedretry':_0x13c3ee[_0x9927('0xe7')],'scheduledat':moment()['add'](_0x1149fa[_0x9927('0x20')][_0x2714ac['queue']]['dialAbandonedRetryFrequency'],_0x9927('0xdb'))[_0x9927('0x48')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x26e4da['ContactId'],'ListId':_0x26e4da['ListId'],'VoiceQueueId':_0x26e4da['VoiceQueueId']||undefined,'CampaignId':_0x26e4da[_0x9927('0xdf')]||undefined})[_0x9927('0x9b')](loggerCatch(_0x9927('0xea')));var _0x29c743=new History(_0x13c3ee);_0x29c743['state']=0xb;_0x29c743['statedesc']='Abandoned';_0x29c743[_0x9927('0x72')]=moment()['format'](_0x9927('0xbf'));_0x29c743['endtime']=_0x29c743[_0x9927('0x72')];_0x29c743[_0x9927('0xe2')]=_0x13c3ee[_0x9927('0xe2')];_0x29c743[_0x9927('0xe3')]=_0x13c3ee['calleridnum'];hopperUtils[_0x9927('0xc5')](_0x29c743)[_0x9927('0x9b')](loggerCatch(_0x9927('0xeb')));}})[_0x9927('0x40')](function(){if(_0x591204)hopperUtils[_0x9927('0xe5')](_0x13c3ee,_0x279e63,_0x53dbef)[_0x9927('0x40')](function(){return 0x1;});});}}}};Dialer[_0x9927('0x1a')][_0x9927('0x39')]=function(_0xb672f2){if(this[_0x9927('0xec')][_0xb672f2['uniqueid']]){this[_0x9927('0xec')][_0xb672f2[_0x9927('0xbb')]]['channel']=_0xb672f2[_0x9927('0xed')];}if(this[_0x9927('0x27')][_0xb672f2[_0x9927('0xbb')]]){this[_0x9927('0x27')][_0xb672f2[_0x9927('0xbb')]][_0x9927('0xed')]=_0xb672f2[_0x9927('0xed')];}};Dialer[_0x9927('0x1a')][_0x9927('0xee')]=function(_0x225218){if(!this['actions'][_0x225218['actionid']]){return;}var _0xa761ad=this[_0x9927('0x20')][this[_0x9927('0xec')][_0x225218[_0x9927('0xef')]][_0x9927('0xba')]][_0x9927('0xf0')]||_0x9927('0xf1');if(_0xa761ad===_0x9927('0xf2')){if(this[_0x9927('0xec')][_0x225218[_0x9927('0xef')]]&&_[_0x9927('0xf3')](this[_0x9927('0xec')][_0x225218['actionid']]['locked'])&&_0x225218[_0x9927('0x85')]==='1'&&_0x225218[_0x9927('0xf4')]==='0'){if(this[_0x9927('0x22')][_0x225218[_0x9927('0xf5')]]){if(!this['agents'][_0x225218[_0x9927('0xf5')]][_0x9927('0xf6')]){this[_0x9927('0x22')][_0x225218[_0x9927('0xf5')]]['locked']=!![];this[_0x9927('0xec')][_0x225218[_0x9927('0xef')]][_0x9927('0xf6')]=!![];this[_0x9927('0xec')][_0x225218[_0x9927('0xef')]][_0x9927('0xf5')]=_0x225218[_0x9927('0xf5')];}}}}else if(_0xa761ad===_0x9927('0xf1')){if(this[_0x9927('0xec')][_0x225218[_0x9927('0xef')]]){if(this[_0x9927('0x22')][_0x225218[_0x9927('0xf5')]]){this['actions'][_0x225218['actionid']][_0x9927('0xf5')]=_0x225218['stateinterface'];if(_[_0x9927('0xf3')](this[_0x9927('0x2a')][this['actions'][_0x225218[_0x9927('0xef')]][_0x9927('0xba')]])){this['queueBooked'][this[_0x9927('0xec')][_0x225218[_0x9927('0xef')]][_0x9927('0xba')]]=[];}this[_0x9927('0x2a')][this[_0x9927('0xec')][_0x225218[_0x9927('0xef')]]['queue']][_0x9927('0x93')](_['merge'](_[_0x9927('0x76')](this[_0x9927('0xec')][_0x225218['actionid']],[_0x9927('0xf7'),_0x9927('0xf5')]),{'status':_0x225218[_0x9927('0x85')],'paused':_0x225218[_0x9927('0xf4')]}));}}}};Dialer[_0x9927('0x1a')][_0x9927('0x3c')]=function(_0x3a0c87){if(!this['actions'][_0x3a0c87[_0x9927('0xef')]]){return;}var _0x3730ad=this;var _0xe83222=this['voiceQueues'][this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]]['queue']];var _0x23bb81=_0xe83222[_0x9927('0xf0')]||_0x9927('0xf1');if(_0x23bb81===_0x9927('0xf2')){if(this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]]&&this['actions'][_0x3a0c87['actionid']][_0x9927('0xf5')]){this[_0x9927('0x1f')][_0x9927('0xf8')](this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xf7')],this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]]['stateinterface'])[_0x9927('0x9b')](function(_0x2bb8c3){logger['error']('[Catch][Preview][syncQueueStatusComplete]',util[_0x9927('0x47')](_0x2bb8c3,{'showHidden':![],'depth':null}));})['finally'](function(){utils[_0x9927('0xbd')](_0x3730ad[_0x9927('0x20')][_0x3730ad[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xba')]],_0x9927('0xf9'));_0x3730ad[_0x9927('0x22')][_0x3730ad['actions'][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xf5')]]['locked']=![];delete _0x3730ad[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]];unlockQueueStatus(_0xe83222);});}else{utils[_0x9927('0xbd')](this[_0x9927('0x20')][this['actions'][_0x3a0c87[_0x9927('0xef')]]['queue']],'[syncQueueStatusComplete]');hopperUtils[_0x9927('0xe9')]({'active':![],'ContactId':this[_0x9927('0xec')][_0x3a0c87['actionid']][_0x9927('0xdc')],'ListId':this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xdd')],'VoiceQueueId':this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]]['VoiceQueueId']||undefined,'CampaignId':this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]]['CampaignId']||undefined})[_0x9927('0x9b')](loggerCatch(_0x9927('0xfa')));delete this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]];unlockQueueStatus(_0xe83222);}}else if(_0x23bb81==='rrmemory'){var _0x54f735;if(this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]]&&!_[_0x9927('0x7b')](this[_0x9927('0x2a')][this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xba')]])){if(this[_0x9927('0xfb')][_0x3730ad[_0x9927('0xec')][_0x3a0c87['actionid']]['queue']]){this[_0x9927('0xfb')][_0x3730ad[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xba')]]=this[_0x9927('0xfb')][this['actions'][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xba')]]?this[_0x9927('0xfb')][this['actions'][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xba')]]:this['queueBooked'][this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xba')]]?this[_0x9927('0x2a')][this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xba')]][_0x9927('0xfc')]||0x0:0x0;}this[_0x9927('0x2a')][this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xba')]]['_rr']=this[_0x9927('0xfb')][this['actions'][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xba')]];for(var _0x51199a=0x0;_0x51199a<this[_0x9927('0x2a')][this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]]['queue']]['length'];_0x51199a+=0x1){_0x54f735=rr(this[_0x9927('0x2a')][this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xba')]]);this[_0x9927('0xfb')][_0x3730ad['actions'][_0x3a0c87[_0x9927('0xef')]]['queue']]=this['queueBooked'][this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xba')]][_0x9927('0xfc')];if(_0x54f735['status']==='1'&&_0x54f735['paused']==='0'){break;}}if(!_[_0x9927('0xf3')](_0x54f735)){this[_0x9927('0x22')][_0x54f735['stateinterface']][_0x9927('0xfd')]=_[_0x9927('0x41')](this['agents'][_0x54f735[_0x9927('0xf5')]][_0x9927('0xfd')])?!![]:this[_0x9927('0x22')][_0x54f735[_0x9927('0xf5')]]['unlockRR'];}loggerBooked[_0x9927('0x4b')]('[booked][RR]',_0x3a0c87[_0x9927('0xef')],_0x9927('0xfe'),JSON[_0x9927('0x81')](_[_0x9927('0x76')](this['agents'][_0x54f735[_0x9927('0xf5')]],[_0x9927('0x63'),_0x9927('0xfd')])),_0x9927('0xff'),JSON[_0x9927('0x81')](_0x54f735[_0x9927('0xf7')]));if(!_[_0x9927('0xf3')](_0x54f735)&&_0x54f735[_0x9927('0x85')]==='1'&&_0x54f735[_0x9927('0xf4')]==='0'&&this['agents'][_0x54f735[_0x9927('0xf5')]][_0x9927('0xfd')]){this[_0x9927('0x22')][_0x54f735[_0x9927('0xf5')]]['unlockRR']=![];this['queueBooked'][_0x3730ad[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xba')]]=[];this[_0x9927('0x1f')]['run'](_0x54f735['idHopper'],_0x54f735[_0x9927('0xf5')])[_0x9927('0x9b')](function(_0x2113c8){logger['error'](_0x9927('0x100'),util[_0x9927('0x47')](_0x2113c8,{'showHidden':![],'depth':null}));})[_0x9927('0x1d')](function(){utils[_0x9927('0xbd')](_0x3730ad[_0x9927('0x20')][_0x3730ad['actions'][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xba')]],'[syncQueueStatusComplete]');setTimeout(function(){_0x3730ad[_0x9927('0x22')][_0x54f735[_0x9927('0xf5')]][_0x9927('0xfd')]=!![];loggerBooked['info'](_0x9927('0x101'),_0x3a0c87[_0x9927('0xef')],_0x9927('0xfe'),JSON[_0x9927('0x81')](_['pick'](_0x3730ad[_0x9927('0x22')][_0x54f735[_0x9927('0xf5')]],[_0x9927('0x63'),'unlockRR'])),_0x9927('0xff'),JSON['stringify'](_0x54f735[_0x9927('0xf7')]));},0xc7);delete _0x3730ad[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]];unlockQueueStatus(_0xe83222,_0x3a0c87[_0x9927('0xef')]);});}else{loggerBooked[_0x9927('0x4b')]('[booked][unlock]');utils[_0x9927('0xbd')](this[_0x9927('0x20')][this[_0x9927('0xec')][_0x3a0c87['actionid']]['queue']],_0x9927('0xf9'));hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xdc')],'ListId':this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xdd')],'VoiceQueueId':this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]]['VoiceQueueId']||undefined,'CampaignId':this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]]['CampaignId']||undefined})[_0x9927('0x9b')](loggerCatch(_0x9927('0xfa')));delete this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]];unlockQueueStatus(_0xe83222);}}else{loggerBooked[_0x9927('0x4b')](_0x9927('0x102'));utils['decrementOriginate'](this[_0x9927('0x20')][this['actions'][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xba')]],'[syncQueueStatusComplete]');hopperUtils['rescheduleContact']({'active':![],'ContactId':this['actions'][_0x3a0c87[_0x9927('0xef')]]['ContactId'],'ListId':this[_0x9927('0xec')][_0x3a0c87['actionid']][_0x9927('0xdd')],'VoiceQueueId':this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xde')]||undefined,'CampaignId':this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xdf')]||undefined})[_0x9927('0x9b')](loggerCatch(_0x9927('0x103')));delete this[_0x9927('0xec')][_0x3a0c87['actionid']];unlockQueueStatus(_0xe83222);}}else{loggerBooked['info']('[booked][unlock3]');utils[_0x9927('0xbd')](this[_0x9927('0x20')][this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]]['queue']],_0x9927('0xf9'));hopperUtils[_0x9927('0xe9')]({'active':![],'ContactId':this['actions'][_0x3a0c87['actionid']][_0x9927('0xdc')],'ListId':this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xdd')],'VoiceQueueId':this[_0x9927('0xec')][_0x3a0c87[_0x9927('0xef')]][_0x9927('0xde')]||undefined,'CampaignId':this['actions'][_0x3a0c87['actionid']][_0x9927('0xdf')]||undefined})[_0x9927('0x9b')](loggerCatch(_0x9927('0x104')));delete this[_0x9927('0xec')][_0x3a0c87['actionid']];unlockQueueStatus(_0xe83222);}};Dialer[_0x9927('0x1a')]['syncOriginateResponse']=function(_0x5b4dac){var _0x569e57=this[_0x9927('0xec')][_0x5b4dac['actionid']];if(_0x569e57){delete this[_0x9927('0xec')][_0x5b4dac['actionid']];_0x569e57[_0x9927('0xcb')]=moment()['format'](_0x9927('0xbf'));var _0x17e737=_0x569e57[_0x9927('0x43')]===_0x9927('0xbc')?this[_0x9927('0x21')][_0x569e57['queue']]:this['voiceQueues'][_0x569e57[_0x9927('0x105')]()];if(_0x5b4dac['response']!==_0x9927('0x106')){utils[_0x9927('0xbd')](_0x17e737,'[syncOriginateResponse]');return this['callProgressDetecting'](_0x569e57,_0x17e737,_0x5b4dac)[_0x9927('0x9b')](loggerCatch(_0x9927('0x107')));}this[_0x9927('0x27')][_0x5b4dac[_0x9927('0xbb')]]=_0x569e57;}};Dialer[_0x9927('0x1a')][_0x9927('0x3a')]=function(_0x382882){var _0x136b35=this;var _0x28481b=this['uniqueId'][_0x382882[_0x9927('0xbb')]];var _0x388793;if(!_[_0x9927('0xf3')](_0x382882)&&!_[_0x9927('0xf3')](_0x382882[_0x9927('0x108')])&&!_[_0x9927('0xf3')](_0x382882['variable']['amdstatus'])&&_0x382882['exten']==='xcally-motion-dialer'&&_0x28481b){if(_0x28481b[_0x9927('0x43')]!==_0x9927('0xbc')&&this['voiceQueues'][_0x28481b[_0x9927('0xba')]][_0x9927('0x109')]&&_0x382882[_0x9927('0x10a')]===_0x9927('0x10b')){delete this[_0x9927('0x27')][_0x382882['uniqueid']];utils['decrementOriginate'](this[_0x9927('0x20')][_0x28481b[_0x9927('0xba')]],_0x9927('0x10c'));this[_0x9927('0x20')][_0x28481b['queue']]['outboundAnswerCallsDay']+=0x1;this[_0x9927('0x20')][_0x28481b[_0x9927('0xba')]]['outboundAnswerAgiCallsDay']+=0x1;_0x388793=new Hangup(_0x28481b,_0x382882);_0x388793[_0x9927('0x6f')]=0x12;_0x388793[_0x9927('0x70')]=_0x9927('0x10d');_0x388793[_0x9927('0x10e')]=_0x9927('0x10f');ami[_0x9927('0x42')]('custom:amd',ut[_0x9927('0x110')](_0x388793,_0x9927('0x111')));this[_0x9927('0x112')](_0x388793,_0x9927('0x113'),_0x9927('0x114'));}if(_0x28481b[_0x9927('0x43')]!==_0x9927('0xbc')&&this[_0x9927('0x20')][_0x28481b[_0x9927('0xba')]][_0x9927('0x109')]&&_0x382882[_0x9927('0x10a')]===_0x9927('0x115')){return new Promise(function(_0x182a14,_0x101f52){delete _0x136b35[_0x9927('0x27')][_0x382882['uniqueid']];utils[_0x9927('0xbd')](_0x136b35[_0x9927('0x20')][_0x28481b[_0x9927('0xba')]],'[syncVarSet]');_0x136b35[_0x9927('0x20')][_0x28481b[_0x9927('0xba')]]['outboundAnswerCallsDay']+=0x1;_0x136b35[_0x9927('0x20')][_0x28481b[_0x9927('0xba')]]['outboundAnswerAgiCallsDay']+=0x1;var _0x1bcc60=_0x136b35[_0x9927('0x20')][_0x28481b[_0x9927('0xba')]];var _0x1755bc=new Hangup(_0x28481b,_0x382882);_0x1755bc[_0x9927('0x6f')]=0x13;_0x1755bc[_0x9927('0x70')]=_0x9927('0x116');_0x1755bc[_0x9927('0x10e')]=_0x9927('0x10f');_0x1755bc[_0x9927('0x117')]+=0x1;_0x1755bc[_0x9927('0xd3')]+=0x1;_0x1755bc[_0x9927('0x111')]=!![];ami[_0x9927('0x42')]('custom:amd',ut['buildObj'](_0x1755bc,_0x9927('0x111')));hopperUtils[_0x9927('0xc5')](_0x1755bc)[_0x9927('0x9b')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x1755bc[_0x9927('0x118')]+_0x1755bc[_0x9927('0x119')]+_0x1755bc[_0x9927('0x11a')]+_0x1755bc['countnosuchnumberretry']+_0x1755bc[_0x9927('0xd2')]+_0x1755bc['countabandonedretry']+_0x1755bc[_0x9927('0x117')]+_0x1755bc[_0x9927('0x11b')]>=_0x1bcc60['dialGlobalMaxRetry']){_0x136b35['stateGlobal'](_0x1755bc,_0x182a14,_0x101f52,'reason19\x20machine....');}else{if(_0x1755bc[_0x9927('0x117')]>=_0x1bcc60['dialMachineMaxRetry']){_0x136b35[_0x9927('0x11c')](_0x1755bc,_0x182a14,_0x101f52,_0x9927('0x11d'));}else{hopperUtils[_0x9927('0xe9')]({'active':![],'countmachineretry':_0x1755bc[_0x9927('0x117')],'scheduledat':moment()['add'](_0x1bcc60[_0x9927('0x11e')],_0x9927('0xdb'))[_0x9927('0x48')](_0x9927('0xbf')),'ContactId':_0x1755bc[_0x9927('0xdc')],'ListId':_0x1755bc['ListId'],'VoiceQueueId':_0x1755bc[_0x9927('0xde')]||undefined,'CampaignId':_0x1755bc['CampaignId']||undefined})[_0x9927('0x9b')](loggerCatch(_0x9927('0x11f')));_0x182a14({'reschedule':0x1});}}});}if(_0x28481b[_0x9927('0x43')]===_0x9927('0xbc')&&this['campaigns'][_0x28481b[_0x9927('0xba')]][_0x9927('0x109')]&&_0x382882['value']==='HANGUP'){delete this[_0x9927('0x27')][_0x382882[_0x9927('0xbb')]];utils[_0x9927('0xbd')](this[_0x9927('0x21')][_0x28481b[_0x9927('0xba')]],_0x9927('0x10c'));_0x388793=new Hangup(_0x28481b,_0x382882);_0x388793[_0x9927('0x6f')]=0x12;_0x388793['statedesc']=_0x9927('0x10d');_0x388793[_0x9927('0x10e')]=_0x9927('0x10f');ami[_0x9927('0x42')](_0x9927('0x120'),ut[_0x9927('0x110')](_0x388793,_0x9927('0x111')));this['saveInDb'](_0x388793,'[syncHangupInAMDIvr][createHistory]',_0x9927('0x121'));}if(_0x28481b[_0x9927('0x43')]===_0x9927('0xbc')&&this['campaigns'][_0x28481b['queue']][_0x9927('0x109')]&&_0x382882[_0x9927('0x10a')]==='MACHINE'){return new Promise(function(_0x5b2eaf,_0x4b689d){delete _0x136b35[_0x9927('0x27')][_0x382882[_0x9927('0xbb')]];utils['decrementOriginate'](_0x136b35['campaigns'][_0x28481b[_0x9927('0xba')]],'[syncVarSet]');_0x136b35[_0x9927('0x21')][_0x28481b[_0x9927('0xba')]][_0x9927('0xc0')]+=0x1;_0x136b35['campaigns'][_0x28481b[_0x9927('0xba')]][_0x9927('0x122')]+=0x1;var _0x4d442c=_0x136b35[_0x9927('0x21')][_0x28481b[_0x9927('0xba')]];var _0x3b3949=new Hangup(_0x28481b,_0x382882);_0x3b3949['state']=0x13;_0x3b3949[_0x9927('0x70')]=_0x9927('0x116');_0x3b3949[_0x9927('0x10e')]=_0x9927('0x10f');_0x3b3949[_0x9927('0x117')]+=0x1;_0x3b3949[_0x9927('0xd3')]+=0x1;_0x3b3949['amd']=!![];ami[_0x9927('0x42')](_0x9927('0x120'),ut[_0x9927('0x110')](_0x3b3949,_0x9927('0x111')));hopperUtils['createHistory'](_0x3b3949)[_0x9927('0x9b')](loggerCatch(_0x9927('0x123')));if(_0x3b3949[_0x9927('0x118')]+_0x3b3949[_0x9927('0x119')]+_0x3b3949['countnoanswerretry']+_0x3b3949[_0x9927('0x124')]+_0x3b3949[_0x9927('0xd2')]+_0x3b3949['countabandonedretry']+_0x3b3949[_0x9927('0x117')]+_0x3b3949[_0x9927('0x11b')]>=_0x4d442c['dialGlobalMaxRetry']){_0x136b35['stateGlobal'](_0x3b3949,_0x5b2eaf,_0x4b689d,_0x9927('0x125'));}else{if(_0x3b3949[_0x9927('0x117')]>=_0x4d442c[_0x9927('0x126')]){_0x136b35['createStateFinal'](_0x3b3949,_0x5b2eaf,_0x4b689d,_0x9927('0x11d'));}else{hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x3b3949[_0x9927('0x117')],'scheduledat':moment()['add'](_0x4d442c['dialMachineRetryFrequency'],_0x9927('0xdb'))[_0x9927('0x48')](_0x9927('0xbf')),'ContactId':_0x3b3949[_0x9927('0xdc')],'ListId':_0x3b3949[_0x9927('0xdd')],'VoiceQueueId':_0x3b3949[_0x9927('0xde')]||undefined,'CampaignId':_0x3b3949[_0x9927('0xdf')]||undefined})[_0x9927('0x9b')](loggerCatch(_0x9927('0x11f')));_0x5b2eaf({'reschedule':0x1});}}});}}};Dialer[_0x9927('0x1a')][_0x9927('0x38')]=function(_0x14c4fa){var _0x5c9f5c=this[_0x9927('0x27')][_0x14c4fa[_0x9927('0xbb')]];var _0x4f4001;if(!_0x5c9f5c){return;}if(_0x5c9f5c[_0x9927('0x43')]===_0x9927('0xbc')){delete this['uniqueId'][_0x14c4fa[_0x9927('0xbb')]];utils[_0x9927('0xbd')](this['campaigns'][_0x5c9f5c[_0x9927('0xba')]],_0x9927('0x127'));this[_0x9927('0x21')][_0x5c9f5c['queue']][_0x9927('0x128')]+=0x1;if(_0x14c4fa[_0x9927('0x129')]===_0x9927('0x12a')){const _0x20e22c=new AgentComplete(_0x5c9f5c,_0x14c4fa);_0x20e22c[_0x9927('0xdf')]=this[_0x9927('0x21')][_0x5c9f5c[_0x9927('0xba')]]['id'];hopperUtils[_0x9927('0xc5')](_0x20e22c)[_0x9927('0x9b')](loggerCatch(_0x9927('0x12b')));hopperUtils['moveContactManagedDialer'](_0x20e22c)[_0x9927('0x9b')](loggerCatch('[syncAgentCompleteIvr]'));}else{_0x4f4001=new Hangup(_0x5c9f5c,_0x14c4fa);hopperUtils[_0x9927('0xc5')](_0x4f4001)[_0x9927('0x9b')](loggerCatch('[syncHangupIvr][createHistory]'));hopperUtils[_0x9927('0xc7')](_0x4f4001)['catch'](loggerCatch(_0x9927('0x12c')));}}else{if(isNotNull(this['voiceQueues'][_0x5c9f5c[_0x9927('0xba')]][_0x9927('0x12d')])){delete this['uniqueId'][_0x14c4fa[_0x9927('0xbb')]];utils[_0x9927('0xbd')](this['voiceQueues'][_0x5c9f5c['queue']],'[syncHangup]');this[_0x9927('0x20')][_0x5c9f5c[_0x9927('0xba')]]['outboundAnswerCallsDay']+=0x1;this[_0x9927('0x20')][_0x5c9f5c[_0x9927('0xba')]][_0x9927('0x122')]+=0x1;_0x4f4001=new Hangup(_0x5c9f5c,_0x14c4fa);_0x4f4001[_0x9927('0x6f')]=0x10;_0x4f4001[_0x9927('0x70')]='AnswerAGI';_0x4f4001['membername']='AGI';hopperUtils[_0x9927('0xc5')](_0x4f4001)[_0x9927('0x9b')](loggerCatch(_0x9927('0x12e')));hopperUtils[_0x9927('0xc7')](_0x4f4001)['catch'](loggerCatch('[syncHangupIvr]'));}else{delete this[_0x9927('0x27')][_0x14c4fa[_0x9927('0xbb')]];utils[_0x9927('0xbd')](this[_0x9927('0x20')][_0x5c9f5c[_0x9927('0xba')]],_0x9927('0x12f'));if(_0x14c4fa['cause-txt']===_0x9927('0x12a')){this[_0x9927('0x20')][_0x5c9f5c[_0x9927('0xba')]][_0x9927('0xc0')]+=0x1;const _0x435daf=new AgentComplete(_0x5c9f5c,_0x14c4fa);_0x435daf[_0x9927('0xde')]=this[_0x9927('0x20')][_0x5c9f5c[_0x9927('0xba')]]['id'];hopperUtils[_0x9927('0xc5')](_0x435daf)[_0x9927('0x9b')](loggerCatch(_0x9927('0xc6')));hopperUtils[_0x9927('0xc7')](_0x435daf)[_0x9927('0x9b')](loggerCatch('[syncAgentComplete]'));}else{this['voiceQueues'][_0x5c9f5c['queue']][_0x9927('0x130')]+=0x1;_0x4f4001=new Hangup(_0x5c9f5c,_0x14c4fa);_0x4f4001[_0x9927('0x6f')]=0xc;_0x4f4001['statedesc']=_0x14c4fa['cause-txt'];_0x4f4001[_0x9927('0x10e')]=_0x9927('0x131');hopperUtils[_0x9927('0xc5')](_0x4f4001)['catch'](loggerCatch(_0x9927('0x132')));hopperUtils['moveContactManagedDialer'](_0x4f4001)[_0x9927('0x9b')](loggerCatch(_0x9927('0x127')));}}}};Dialer[_0x9927('0x1a')]['syncQueueSummary']=function(_0x3cc54e){var _0x5162af=this;if(!_0x5162af[_0x9927('0x2b')][_0x3cc54e[_0x9927('0x63')]]){_0x5162af[_0x9927('0x2b')][_0x3cc54e['name']]={'running':![]};}else if(_0x5162af[_0x9927('0x2b')][_0x3cc54e['name']][_0x9927('0x133')]===!![]){return;}else if(_0x5162af['queuesSummary'][_0x3cc54e[_0x9927('0x63')]]['running']===![]){_0x5162af[_0x9927('0x2b')][_0x3cc54e[_0x9927('0x63')]]['running']=!![];}var _0x55ba03=_0x5162af['voiceQueues'][_0x3cc54e[_0x9927('0x63')]];var _0x15b4e3=_0x55ba03[_0x9927('0x6e')]!==utils[_0x9927('0x6a')][_0x9927('0x134')];var _0x4f8eaf=utils['isPreviewCampaign'](_0x55ba03);_0x55ba03[_0x9927('0x135')]=utils[_0x9927('0x136')](_0x55ba03,_0x5162af[_0x9927('0x23')]);Promise['resolve']()[_0x9927('0x40')](function(){if(_0x55ba03[_0x9927('0x135')]===utils[_0x9927('0x6a')][_0x9927('0x134')]){if(_0x15b4e3){clearPredictiveAttributes(_0x55ba03);_0x3cc54e[_0x9927('0x29')]=undefined;_0x3cc54e['startProgressive']=undefined;}if(_0x55ba03[_0x9927('0x135')]===utils[_0x9927('0x6a')][_0x9927('0x134')]){_0x3cc54e[_0x9927('0x137')]=0x0;_0x3cc54e[_0x9927('0xf4')]=0x0;_0x3cc54e['inUse']=0x0;_0x3cc54e[_0x9927('0x138')]=0x0;_0x3cc54e[_0x9927('0x139')]=0x0;}}else if(_0x55ba03['statusMessage']===utils[_0x9927('0x6a')][_0x9927('0x13a')]&&!_0x4f8eaf){return _0x5162af[_0x9927('0x8d')](_0x55ba03,!![])[_0x9927('0x40')](function(){return _0x5162af[_0x9927('0x8d')](_0x55ba03,![]);})[_0x9927('0x40')](function(){return _0x5162af[_0x9927('0xab')](_0x55ba03);})['catch'](function(_0x17179e){loggerSyncQueueSummary[_0x9927('0x45')]('[syncQueueSummary]',util[_0x9927('0x47')](_0x17179e,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x55ba03);});}else{clearPredictiveAttributes(_0x55ba03);}})[_0x9927('0x40')](function(){var _0x38f86f=_0x3cc54e[_0x9927('0x13b')](_0x55ba03);if(_0x38f86f||_0x55ba03[_0x9927('0x13c')]){_0x55ba03[_0x9927('0x13c')]=![];_0x3cc54e[_0x9927('0x13d')](_0x55ba03);Object[_0x9927('0x13e')](_0x55ba03,_0x3cc54e);emitOutboundVoiceQueueSummary(_0x3cc54e);}_0x5162af[_0x9927('0x2b')][_0x55ba03[_0x9927('0x63')]][_0x9927('0x133')]=![];})[_0x9927('0x9b')](function(_0xbdaa0a){logger[_0x9927('0x67')](_0x9927('0x13f'),util[_0x9927('0x47')](_0xbdaa0a,{'showHidden':![],'depth':null}));_0x5162af[_0x9927('0x2b')][_0x55ba03[_0x9927('0x63')]][_0x9927('0x133')]=![];});};Dialer[_0x9927('0x1a')]['syncQueueSummaryComplete']=_[_0x9927('0x140')](function(){var _0x5a087b=_[_0x9927('0x141')](this['voiceQueues'],function(_0x819b3e){return _0x819b3e[_0x9927('0x142')];});var _0x29daec=_[_0x9927('0x141')](this['agents'],function(_0x3e7b6d){return _0x3e7b6d[_0x9927('0x143')]&&_0x3e7b6d[_0x9927('0x85')]==='reachable';});if(_0x5a087b[_0x9927('0x92')]>0x0&&_0x29daec['length']>0x0){return Promise['resolve']()['then'](cmHopper[_0x9927('0x144')](_[_0x9927('0x145')](_0x5a087b,'id'),previewRecallmeReminderInterval,_[_0x9927('0x145')](_0x29daec,'id')))[_0x9927('0x40')](function(_0x1a6c6f){for(var _0x33f55f=0x0;_0x33f55f<_0x1a6c6f['length'];_0x33f55f++){var _0x11cbdb=_0x1a6c6f[_0x33f55f][_0x9927('0x146')][_0x9927('0x63')];if(_0x11cbdb)io['to'](util[_0x9927('0x48')]('user:%s',_0x11cbdb))[_0x9927('0x42')](_0x9927('0x147'),{'hopper':_0x1a6c6f[_0x33f55f]});}})[_0x9927('0x9b')](function(_0x3b03a4){logger[_0x9927('0x67')]('checkPreviewRecallReminder',_0x3b03a4);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0x9927('0x1a')][_0x9927('0x3e')]=function(){var _0x1b5d7d=this;setInterval(function(){_0x1b5d7d[_0x9927('0x148')](_0x1b5d7d[_0x9927('0x27')],_0x9927('0x149'));_0x1b5d7d['clearZombieChannels'](_0x1b5d7d[_0x9927('0xec')],'[actions]');},0x32c8);};Dialer[_0x9927('0x1a')]['clearZombieChannels']=function(_0x2b128d,_0x1b2633){var _0x4e488c=this;for(var _0x1121dc in _0x2b128d){if(typeof _0x2b128d[_0x1121dc]!==_0x9927('0xa6')){this[_0x9927('0x1e')][_0x9927('0x1b')](function(){if(!_[_0x9927('0xf3')](_0x2b128d[_0x1121dc])){return ami[_0x9927('0x94')]({'action':_0x9927('0x85'),'channel':_0x2b128d[_0x1121dc]['channel']})[_0x9927('0x9b')](function(_0x12f60f){if(_0x12f60f[_0x9927('0x6e')]===_0x9927('0x14a')){setTimeout(function(){if(_0x2b128d[_0x1121dc]&&_0x2b128d[_0x1121dc][_0x9927('0x43')]!==_0x9927('0xbc')){utils[_0x9927('0xbd')](_0x4e488c[_0x9927('0x20')][_0x2b128d[_0x1121dc][_0x9927('0xba')]],_0x9927('0x14b'));logger[_0x9927('0x67')](_0x9927('0x14c'),_0x1b2633,_0x1121dc,_0x2b128d[_0x1121dc][_0x9927('0xba')]);delete _0x2b128d[_0x1121dc];}if(_0x2b128d[_0x1121dc]&&_0x2b128d[_0x1121dc][_0x9927('0x43')]==='ivr'){utils[_0x9927('0xbd')](_0x4e488c[_0x9927('0x21')][_0x2b128d[_0x1121dc][_0x9927('0xba')]],_0x9927('0x14b'));logger[_0x9927('0x67')](_0x9927('0x14d'),_0x1b2633,_0x1121dc,_0x2b128d[_0x1121dc][_0x9927('0xba')]);delete _0x2b128d[_0x1121dc];}},0x2328);}});}});}}};Dialer[_0x9927('0x1a')][_0x9927('0x14e')]=function(_0x44fbfe){return Promise[_0x9927('0xa8')]()[_0x9927('0x40')](voiceQueueRt[_0x9927('0x14e')](_0x44fbfe))[_0x9927('0x9b')](loggerCatch(_0x9927('0x14f')));};Dialer[_0x9927('0x1a')][_0x9927('0x150')]=function(_0x279dfd,_0x4e6818,_0x483f2d){var _0xa9c842={'state':0x19,'statedesc':'notFound'};utils[_0x9927('0xbd')](_0x4e6818,_0x9927('0x151')+_0x279dfd);this[_0x9927('0x112')](_[_0x9927('0x152')](_0xa9c842,_[_0x9927('0x76')](_0x483f2d,[_0x9927('0xdc'),_0x9927('0xdd'),'UserId',_0x9927('0xde'),_0x9927('0xdf')])),_0x9927('0x153'),_0x9927('0x151'));logger['error'](_0x279dfd);};Dialer[_0x9927('0x1a')]['saveInDb']=function(_0x1a71f0,_0x349c5f,_0x209c9c){hopperUtils[_0x9927('0xc5')](_0x1a71f0)[_0x9927('0x9b')](loggerCatch(_0x349c5f));hopperUtils[_0x9927('0xc7')](_0x1a71f0)[_0x9927('0x9b')](loggerCatch(_0x209c9c));};Dialer[_0x9927('0x1a')]['queueCallerAbandonCreateState']=function(_0x363c1c,_0x86cc9c){hopperUtils['createHistory'](_0x363c1c)[_0x9927('0x9b')](loggerCatch('[syncAgentComplete][createHistory]'));if(_0x86cc9c==0x0){hopperUtils[_0x9927('0xc7')](_0x363c1c)[_0x9927('0x9b')](loggerCatch(_0x9927('0x154')));}};Dialer[_0x9927('0x1a')][_0x9927('0x155')]=function(_0x12b5fc){return Promise[_0x9927('0xa8')]()[_0x9927('0x40')](cmHopper[_0x9927('0x144')](_0x12b5fc['id'],previewRecallmeReminderInterval))[_0x9927('0x40')](function(_0xa9c088){for(var _0x1f0f1e=0x0;_0x1f0f1e<_0xa9c088['length'];_0x1f0f1e++){var _0x3ef9c1=_0xa9c088[_0x1f0f1e]['Agent'][_0x9927('0x63')];if(_0x3ef9c1)io['to'](util['format']('user:%s',_0x3ef9c1))[_0x9927('0x42')](_0x9927('0x147'),{'hopper':_0xa9c088[_0x1f0f1e]});}})['catch'](function(){});};Dialer[_0x9927('0x1a')][_0x9927('0x156')]=function(_0xb23213){var _0x555643=this;return function(){_0x555643[_0x9927('0x157')](_0xb23213);};};Dialer[_0x9927('0x1a')]['actionOriginate']=function(_0x382ee6,_0x2037fa){var _0x361125=this;var _0x3c8a30=uuid['v4']();this[_0x9927('0xec')][_0x3c8a30]=new Action(_0x382ee6,_0x2037fa,_0x3c8a30);return new Promise(function(_0x321842,_0xa7dd8c){if(_['isUndefined'](_0x382ee6)&&typeof _0x382ee6!=='object'){return _0xa7dd8c(msgResponse(_0x9927('0x158'),_0x9927('0x8e'),_0x9927('0x159')));}if(_[_0x9927('0x41')](_0x2037fa[_0x9927('0x15a')])||_0x2037fa[_0x9927('0x15a')]===null){return _0xa7dd8c(msgResponse('originate',_0x9927('0x8e'),_0x9927('0x15b')));}var _0x336346={'XMD-CALLERID':_0x361125['actions'][_0x3c8a30][_0x9927('0x15c')](),'XMD-AGI':_0x382ee6[_0x9927('0x12d')]?util[_0x9927('0x48')](_0x9927('0x15d'),ipAgi,_0x382ee6[_0x9927('0x12d')]):'NONE','XMD-AGIAFTER':_0x382ee6[_0x9927('0xc3')]?util[_0x9927('0x48')]('\x22agi://%s/square,%s\x22',ipAgi,_0x382ee6[_0x9927('0xc3')]):'NONE','XMD-QUEUE':utils[_0x9927('0x15e')](_0x382ee6)?util[_0x9927('0x48')](_0x9927('0x15f'),_0x382ee6['name'],_0x382ee6[_0x9927('0x160')]||'',_0x382ee6[_0x9927('0xc4')]?'c':'',_0x382ee6[_0x9927('0xcc')]||0x3):'NONE','XMD-CONTACTID':_0x2037fa['ContactId'],'XMD-CDRTYPE':_0x9927('0x9'),'CALLERID(all)':_0x361125['actions'][_0x3c8a30]['getCaller'](),'XMD-AMD':_0x382ee6[_0x9927('0x109')]?_0x9927('0x13a'):_0x9927('0x161'),'XMD-DESTINATION':'xcally-motion-dialer'};if(_0x382ee6[_0x9927('0x109')]){_0x336346[_0x9927('0x162')]=_0x382ee6['dialAMDInitialSilence']||0x9c4;_0x336346['XMD-AMDGREETING']=_0x382ee6['dialAMDGreeting']||0x5dc;_0x336346[_0x9927('0x163')]=_0x382ee6[_0x9927('0x164')]||0x320;_0x336346['XMD-AMDTOTALANALYSISTIME']=_0x382ee6[_0x9927('0x165')]||0x1388;_0x336346[_0x9927('0x166')]=_0x382ee6[_0x9927('0x167')]||0x64;_0x336346[_0x9927('0x168')]=_0x382ee6[_0x9927('0x169')]||0x32;_0x336346['XMD-AMDMAXIMUMNUMBEROFWORDS']=_0x382ee6[_0x9927('0x16a')]||0x3;_0x336346[_0x9927('0x16b')]=_0x382ee6['dialAMDSilenceThreshold']||0x100;_0x336346[_0x9927('0x16c')]=_0x382ee6[_0x9927('0x16d')]||0x1388;}if(utils[_0x9927('0x15e')](_0x382ee6)){_0x336346[_0x9927('0x16e')]=_0x2037fa[_0x9927('0xde')];}else{_0x336346[_0x9927('0x16f')]=_0x2037fa['CampaignId'];}var _0x1f76ff=utils[_0x9927('0x170')](_0x2037fa[_0x9927('0x171')]);Object['assign'](_0x336346,_0x1f76ff);var _0x123335=_0x361125[_0x9927('0x87')](_0x382ee6[_0x9927('0x172')])?utils[_0x9927('0x173')](_0x382ee6[_0x9927('0x172')][_0x9927('0x174')],_0x382ee6[_0x9927('0x175')],_0x382ee6[_0x9927('0x176')]>0x0?utils[_0x9927('0x177')](_0x382ee6['dialOriginateCallerIdNumber'],_0x382ee6['dialRandomLastDigitCallerIdNumber']):_0x382ee6[_0x9927('0x178')]):utils[_0x9927('0x173')](_[_0x9927('0xf3')](_0x382ee6[_0x9927('0x88')])?_0x382ee6[_0x9927('0x172')]['callerid']:_0x382ee6['TrunkBackup'][_0x9927('0x174')],_0x382ee6[_0x9927('0x175')],_0x382ee6[_0x9927('0x176')]>0x0?utils[_0x9927('0x177')](_0x382ee6[_0x9927('0x178')],_0x382ee6[_0x9927('0x176')]):_0x382ee6[_0x9927('0x178')]);if(_0x123335){_0x336346['XMD-ORIGINATECALLERIDNAME']=_0x361125[_0x9927('0xec')][_0x3c8a30][_0x9927('0x179')]=utils['extractCalleridName'](_0x123335);_0x336346[_0x9927('0x17a')]=_0x2037fa[_0x9927('0x15a')];}_0x382ee6[_0x9927('0x17b')]=_0x336346;return ami[_0x9927('0x94')]({'actionid':_0x3c8a30,'action':_0x9927('0x158'),'channel':_0x361125[_0x9927('0x87')](_0x382ee6['Trunk'])?util[_0x9927('0x48')](_0x9927('0x17c'),_0x382ee6[_0x9927('0x172')]['name'],isNotNull(_0x382ee6[_0x9927('0x17d')])?_0x382ee6[_0x9927('0x17d')][_0x9927('0x17e')]()||'':'',_0x382ee6[_0x9927('0x17f')]>0x0?_0x2037fa[_0x9927('0x15a')][_0x9927('0x180')](_0x382ee6[_0x9927('0x17f')]):_0x2037fa[_0x9927('0x15a')]):util[_0x9927('0x48')](_0x9927('0x17c'),_['isNil'](_0x382ee6[_0x9927('0x88')])?_0x382ee6['Trunk'][_0x9927('0x63')]:_0x382ee6[_0x9927('0x88')][_0x9927('0x63')],isNotNull(_0x382ee6['dialPrefix'])?_0x382ee6[_0x9927('0x17d')]['trim']()||'':'',_0x382ee6['dialCutDigit']>0x0?_0x2037fa[_0x9927('0x15a')][_0x9927('0x180')](_0x382ee6[_0x9927('0x17f')]):_0x2037fa[_0x9927('0x15a')]),'callerid':_0x123335,'Exten':_0x9927('0x181'),'Context':_0x9927('0x182'),'Priority':'1','variable':_0x336346,'timeout':(_0x382ee6[_0x9927('0x183')]||0x1e)*0x3e8,'async':!![],'channelid':_0x3c8a30})[_0x9927('0x40')](function(_0x2cf89e){return _0x321842(_0x2cf89e);})[_0x9927('0x9b')](function(_0x1550cf){_0x382ee6[_0x9927('0x184')]+=0x1;var _0x15c156=new History(_0x361125[_0x9927('0xec')][_0x3c8a30]);logger[_0x9927('0x67')](util[_0x9927('0x48')](_0x9927('0x185'),JSON['stringify'](_0x1550cf)));_0x15c156[_0x9927('0x6f')]=0xe;_0x15c156[_0x9927('0x70')]=_0x9927('0x186');_0x15c156[_0x9927('0x72')]=moment()[_0x9927('0x48')](_0x9927('0xbf'));_0x15c156[_0x9927('0x71')]=_0x15c156[_0x9927('0x72')];hopperUtils['createHistory'](_0x15c156)[_0x9927('0x9b')](loggerCatch('[originate][error]'));_0x361125[_0x9927('0xc7')](_0x15c156)[_0x9927('0x9b')](loggerCatch(_0x9927('0x187')))['finally'](function(){delete _0x361125[_0x9927('0xec')][_0x3c8a30];return _0xa7dd8c(msgResponse(_0x9927('0x158'),_0x9927('0x188'),_0x9927('0x189')));});});});};Dialer[_0x9927('0x1a')]['checkRetriveMax']=function(_0x57ef22,_0x5e34e8,_0x31e652){var _0x2a6ace=new History(_0x5e34e8);if(_0x2a6ace[_0x9927('0x118')]+_0x2a6ace['countcongestionretry']+_0x2a6ace['countnoanswerretry']+_0x2a6ace['countnosuchnumberretry']+_0x2a6ace[_0x9927('0xd2')]+_0x2a6ace[_0x9927('0xe7')]+_0x2a6ace[_0x9927('0x117')]+_0x2a6ace['countagentrejectretry']>=_0x31e652[_0x9927('0x18a')]-0x1){return!![];}switch(_0x57ef22){case 0x3:if(_0x2a6ace[_0x9927('0x11a')]>=_0x31e652[_0x9927('0x18b')]-0x1){return!![];}hopperUtils[_0x9927('0xe9')]({'active':![],'countnoanswerretry':_0x2a6ace[_0x9927('0x11a')]+=0x1,'scheduledat':moment()[_0x9927('0xda')](_0x31e652['dialNoAnswerRetryFrequency'],_0x9927('0xdb'))['format'](_0x9927('0xbf')),'ContactId':_0x2a6ace[_0x9927('0xdc')],'ListId':_0x2a6ace[_0x9927('0xdd')],'VoiceQueueId':_0x2a6ace[_0x9927('0xde')]||undefined,'CampaignId':_0x2a6ace['CampaignId']||undefined})[_0x9927('0x9b')](loggerCatch(_0x9927('0x18c')));break;case 0x5:if(_0x2a6ace[_0x9927('0x118')]>=_0x31e652[_0x9927('0x18d')]-0x1){return!![];}hopperUtils[_0x9927('0xe9')]({'active':![],'countbusyretry':_0x2a6ace[_0x9927('0x118')]+=0x1,'scheduledat':moment()[_0x9927('0xda')](_0x31e652[_0x9927('0x18e')],_0x9927('0xdb'))[_0x9927('0x48')](_0x9927('0xbf')),'ContactId':_0x2a6ace['ContactId'],'ListId':_0x2a6ace[_0x9927('0xdd')],'VoiceQueueId':_0x2a6ace[_0x9927('0xde')]||undefined,'CampaignId':_0x2a6ace['CampaignId']||undefined})[_0x9927('0x9b')](loggerCatch(_0x9927('0x18f')));break;case 0x8:if(_0x2a6ace[_0x9927('0x119')]>=_0x31e652[_0x9927('0x190')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countcongestionretry':_0x2a6ace[_0x9927('0x119')]+=0x1,'scheduledat':moment()[_0x9927('0xda')](_0x31e652['dialCongestionRetryFrequency'],_0x9927('0xdb'))[_0x9927('0x48')](_0x9927('0xbf')),'ContactId':_0x2a6ace[_0x9927('0xdc')],'ListId':_0x2a6ace['ListId'],'VoiceQueueId':_0x2a6ace[_0x9927('0xde')]||undefined,'CampaignId':_0x2a6ace[_0x9927('0xdf')]||undefined})[_0x9927('0x9b')](loggerCatch(_0x9927('0x191')));break;case 0x0:if(_0x2a6ace[_0x9927('0x124')]>=_0x31e652['dialNoSuchNumberMaxRetry']-0x1){return!![];}else{hopperUtils[_0x9927('0xe9')]({'active':![],'countnosuchnumberretry':_0x2a6ace[_0x9927('0x124')]+=0x1,'scheduledat':moment()[_0x9927('0xda')](_0x31e652[_0x9927('0x192')],_0x9927('0xdb'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2a6ace[_0x9927('0xdc')],'ListId':_0x2a6ace['ListId'],'VoiceQueueId':_0x2a6ace[_0x9927('0xde')]||undefined,'CampaignId':_0x2a6ace[_0x9927('0xdf')]||undefined})[_0x9927('0x9b')](loggerCatch(_0x9927('0x193')));}break;case 0xa:if(_0x2a6ace[_0x9927('0xd2')]>=_0x31e652[_0x9927('0xd7')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countdropretry':_0x2a6ace['countdropretry']+=0x1,'scheduledat':moment()[_0x9927('0xda')](_0x31e652[_0x9927('0x194')],_0x9927('0xdb'))[_0x9927('0x48')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2a6ace['ContactId'],'ListId':_0x2a6ace[_0x9927('0xdd')],'VoiceQueueId':_0x2a6ace[_0x9927('0xde')]||undefined,'CampaignId':_0x2a6ace['CampaignId']||undefined})[_0x9927('0x9b')](loggerCatch(_0x9927('0xe0')));break;case 0xb:if(_0x2a6ace[_0x9927('0xe7')]>=_0x31e652[_0x9927('0xe8')]-0x1){return!![];}hopperUtils[_0x9927('0xe9')]({'active':![],'countabandonedretry':_0x2a6ace[_0x9927('0xe7')]+=0x1,'scheduledat':moment()[_0x9927('0xda')](_0x31e652[_0x9927('0x195')],_0x9927('0xdb'))[_0x9927('0x48')](_0x9927('0xbf')),'ContactId':_0x2a6ace[_0x9927('0xdc')],'ListId':_0x2a6ace['ListId'],'VoiceQueueId':_0x2a6ace[_0x9927('0xde')]||undefined,'CampaignId':_0x2a6ace[_0x9927('0xdf')]||undefined})['catch'](loggerCatch(_0x9927('0xea')));break;case 0x13:if(_0x2a6ace['countmachineretry']>=_0x31e652['dialMachineMaxRetry']-0x1){return!![];}hopperUtils[_0x9927('0xe9')]({'active':![],'countmachineretry':_0x2a6ace[_0x9927('0x117')]+=0x1,'scheduledat':moment()[_0x9927('0xda')](_0x31e652['dialMachineRetryFrequency'],_0x9927('0xdb'))[_0x9927('0x48')](_0x9927('0xbf')),'ContactId':_0x2a6ace[_0x9927('0xdc')],'ListId':_0x2a6ace[_0x9927('0xdd')],'VoiceQueueId':_0x2a6ace['VoiceQueueId']||undefined,'CampaignId':_0x2a6ace[_0x9927('0xdf')]||undefined})[_0x9927('0x9b')](loggerCatch(_0x9927('0x11f')));break;case 0x14:if(_0x2a6ace[_0x9927('0x11b')]>=_0x31e652[_0x9927('0x196')]-0x1){return!![];}hopperUtils[_0x9927('0xe9')]({'active':![],'countagentrejectretry':_0x2a6ace[_0x9927('0x11b')]+=0x1,'scheduledat':moment()[_0x9927('0xda')](_0x31e652[_0x9927('0x197')],_0x9927('0xdb'))['format'](_0x9927('0xbf')),'ContactId':_0x2a6ace[_0x9927('0xdc')],'ListId':_0x2a6ace[_0x9927('0xdd')],'VoiceQueueId':_0x2a6ace[_0x9927('0xde')]||undefined,'CampaignId':_0x2a6ace['CampaignId']||undefined})[_0x9927('0x9b')](loggerCatch(_0x9927('0x198')));break;default:return!![];}};Dialer[_0x9927('0x1a')][_0x9927('0x199')]=function(_0x3f9336,_0x1cac19,_0x2a1bda){var _0x25b2cc=this;var _0x5b55b7=new History(_0x3f9336);var _0xd00e85=![];var _0x2bf3bc;var _0x47faac;return new Promise(function(_0x188d2e,_0x1f015d){if(_[_0x9927('0x41')](_0x1cac19)&&typeof _0x1cac19!==_0x9927('0x19a')){return _0x1f015d(msgResponse(_0x9927('0x19b'),_0x9927('0x8e'),'entity\x20is\x20undefine'));}if(_['isUndefined'](_0x2a1bda)&&typeof _0x2a1bda!==_0x9927('0x19a')){return _0x1f015d(msgResponse(_0x9927('0x19b'),_0x9927('0x8e'),_0x9927('0x19c')));}hopperUtils['verifyAdditionalPhones'](_0x5b55b7,_0x2a1bda[_0x9927('0xc1')],_0x1cac19)[_0x9927('0x40')](function(_0x243a5d){if(_0x243a5d[_0x9927('0xd9')]==0x1)_0xd00e85=!![];switch(_0x2a1bda['reason']){case'0':_0x1cac19[_0x9927('0x19d')]+=0x1;_0x5b55b7['state']=0x0;_0x5b55b7['statedesc']=_0x9927('0x19e');_0x5b55b7[_0x9927('0x124')]+=0x1;_0x5b55b7[_0x9927('0xd3')]+=0x1;ami['emit']('custom:agentnosuchnumber',ut['buildObj'](_0x3f9336,_0x9927('0x19f')));_0x2bf3bc=_0x1cac19[_0x9927('0x192')];_0x47faac=_0x1cac19[_0x9927('0xd4')];hopperUtils[_0x9927('0xc5')](_0x5b55b7)[_0x9927('0x9b')](loggerCatch(_0x9927('0x123')));if(_0x25b2cc[_0x9927('0x1a0')](0x0,_0x3f9336,_0x1cac19)&&!_0xd00e85){if(_0x5b55b7[_0x9927('0x124')]>=_0x1cac19[_0x9927('0x1a1')]){_0x25b2cc[_0x9927('0x11c')](_0x5b55b7,_0x188d2e,_0x1f015d,_0x9927('0x1a2'));}else{_0x25b2cc[_0x9927('0x1a3')](_0x5b55b7,_0x188d2e,_0x1f015d,_0x9927('0x1a2'));}}break;case'3':_0x1cac19[_0x9927('0x1a4')]+=0x1;_0x5b55b7['state']=0x3;_0x5b55b7[_0x9927('0x70')]='NoAnswer';_0x5b55b7[_0x9927('0x11a')]+=0x1;_0x5b55b7[_0x9927('0xd3')]+=0x1;var _0x18bc0c=ut[_0x9927('0x1a5')](_0x3f9336,_0x1cac19);ami[_0x9927('0x42')](_0x9927('0x1a6'),_0x18bc0c);_0x2bf3bc=_0x1cac19[_0x9927('0x1a7')];_0x47faac=_0x1cac19[_0x9927('0xd4')];hopperUtils[_0x9927('0xc5')](_0x5b55b7)['catch'](loggerCatch(_0x9927('0x1a8')));if(_0x25b2cc['checkRetriveMax'](0x3,_0x3f9336,_0x1cac19)&&!_0xd00e85){if(_0x5b55b7[_0x9927('0x11a')]>=_0x1cac19['dialNoAnswerMaxRetry']){_0x25b2cc[_0x9927('0x11c')](_0x5b55b7,_0x188d2e,_0x1f015d,_0x9927('0x1a9'));}else{_0x25b2cc[_0x9927('0x1a3')](_0x5b55b7,_0x188d2e,_0x1f015d,_0x9927('0x1a9'));}}break;case'5':_0x1cac19[_0x9927('0x1aa')]+=0x1;_0x5b55b7['state']=0x5;_0x5b55b7['statedesc']=_0x9927('0x1ab');_0x5b55b7[_0x9927('0x118')]+=0x1;_0x5b55b7[_0x9927('0xd3')]+=0x1;ami[_0x9927('0x42')](_0x9927('0x1ac'),ut['buildObj'](_0x3f9336,_0x9927('0x1ad')));_0x2bf3bc=_0x1cac19[_0x9927('0x18e')];_0x47faac=_0x1cac19[_0x9927('0xd4')];hopperUtils[_0x9927('0xc5')](_0x5b55b7)[_0x9927('0x9b')](loggerCatch(_0x9927('0x1ae')));if(_0x25b2cc[_0x9927('0x1a0')](0x5,_0x3f9336,_0x1cac19)&&!_0xd00e85){if(_0x5b55b7[_0x9927('0x118')]>=_0x1cac19['dialBusyMaxRetry']){_0x25b2cc[_0x9927('0x11c')](_0x5b55b7,_0x188d2e,_0x1f015d,'reason\x205\x20busy');}else{_0x25b2cc['stateGlobal'](_0x5b55b7,_0x188d2e,_0x1f015d,'reason\x205\x20busy');}}break;case'8':_0x1cac19['outboundCongestionCallsDay']+=0x1;_0x5b55b7[_0x9927('0x6f')]=0x8;_0x5b55b7[_0x9927('0x70')]=_0x9927('0x1af');_0x5b55b7[_0x9927('0x119')]+=0x1;_0x5b55b7[_0x9927('0xd3')]+=0x1;_0x2bf3bc=_0x1cac19['dialCongestionRetryFrequency'];_0x47faac=_0x1cac19[_0x9927('0xd4')];ami['emit'](_0x9927('0x1b0'),ut['buildObj'](_0x3f9336,'congestion'));hopperUtils[_0x9927('0xc5')](_0x5b55b7)['catch'](loggerCatch(_0x9927('0x1b1')));if(_0x25b2cc['checkRetriveMax'](0x8,_0x3f9336,_0x1cac19)&&!_0xd00e85){if(_0x5b55b7[_0x9927('0x119')]>=_0x1cac19[_0x9927('0x190')]){_0x25b2cc[_0x9927('0x11c')](_0x5b55b7,_0x188d2e,_0x1f015d,_0x9927('0x1b2'));}else{_0x25b2cc[_0x9927('0x1a3')](_0x5b55b7,_0x188d2e,_0x1f015d,_0x9927('0x1b2'));}}break;case'11':_0x1cac19['outboundAbandonedCallsDay']+=0x1;_0x5b55b7['state']=0xb;_0x5b55b7[_0x9927('0x70')]=_0x9927('0xe6');_0x5b55b7[_0x9927('0xe7')]+=0x1;_0x5b55b7['countglobal']+=0x1;_0x2bf3bc=_0x1cac19[_0x9927('0x195')];_0x47faac=_0x1cac19[_0x9927('0xd4')];hopperUtils[_0x9927('0xc5')](_0x5b55b7)[_0x9927('0x9b')](loggerCatch(_0x9927('0xeb')));if(_0x25b2cc[_0x9927('0x1a0')](0xb,_0x3f9336,_0x1cac19)&&!_0xd00e85){if(_0x5b55b7[_0x9927('0xe7')]>=_0x1cac19['dialAbandonedMaxRetry']){_0x25b2cc[_0x9927('0x11c')](_0x5b55b7,_0x188d2e,_0x1f015d,_0x9927('0x1b3'));}else{_0x25b2cc[_0x9927('0x1a3')](_0x5b55b7,_0x188d2e,_0x1f015d,_0x9927('0x1b3'));}}break;case'20':_0x1cac19['outboundRejectCallsDay']+=0x1;_0x5b55b7[_0x9927('0x6f')]=0x14;_0x5b55b7[_0x9927('0x70')]=_0x9927('0x1b4');_0x5b55b7[_0x9927('0x11b')]+=0x1;_0x5b55b7['countglobal']+=0x1;_0x2bf3bc=_0x1cac19['dialAgentRejectRetryFrequency'];_0x47faac=_0x1cac19[_0x9927('0xd4')];ami[_0x9927('0x42')](_0x9927('0x1b5'),ut['buildObj'](_0x3f9336,_0x9927('0x1b6')));hopperUtils[_0x9927('0xc5')](_0x5b55b7)[_0x9927('0x9b')](loggerCatch(_0x9927('0x1b7')));if(_0x25b2cc[_0x9927('0x1a0')](0x14,_0x3f9336,_0x1cac19)&&!_0xd00e85){if(_0x5b55b7[_0x9927('0x11b')]>=_0x1cac19[_0x9927('0x196')]){_0x25b2cc['createStateFinal'](_0x5b55b7,_0x188d2e,_0x1f015d,'reason\x2020\x20agentreject');}else{_0x25b2cc[_0x9927('0x1a3')](_0x5b55b7,_0x188d2e,_0x1f015d,_0x9927('0x1b8'));}}break;default:_0x1cac19[_0x9927('0x130')]+=0x1;_0x5b55b7[_0x9927('0x6f')]=0xc;_0x5b55b7[_0x9927('0x70')]=_0x2a1bda[_0x9927('0xc1')];_0x2bf3bc=_0x1cac19['dialAgentRejectRetryFrequency'];_0x47faac=_0x1cac19[_0x9927('0xd4')];hopperUtils['createHistory'](_0x5b55b7)[_0x9927('0x9b')](loggerCatch(_0x9927('0x1b9')));if(_0x25b2cc[_0x9927('0x1a0')](_0x2a1bda[_0x9927('0xc1')],_0x3f9336,_0x1cac19)&&!_0xd00e85){if(_0x5b55b7['countbusyretry']+_0x5b55b7[_0x9927('0x119')]+_0x5b55b7[_0x9927('0x11a')]+_0x5b55b7[_0x9927('0x124')]+_0x5b55b7[_0x9927('0xd2')]+_0x5b55b7[_0x9927('0xe7')]+_0x5b55b7['countmachineretry']+_0x5b55b7[_0x9927('0x11b')]>=_0x1cac19[_0x9927('0x18a')]){_0x25b2cc[_0x9927('0x1a3')](_0x5b55b7,_0x188d2e,_0x1f015d,_0x2a1bda[_0x9927('0xc1')]);}else{_0x25b2cc[_0x9927('0x11c')](_0x5b55b7,_0x188d2e,_0x1f015d,_0x2a1bda[_0x9927('0xc1')]);}}}})[_0x9927('0x40')](function(){if(_0xd00e85){hopperUtils[_0x9927('0xe5')](_0x5b55b7,_0x2bf3bc,_0x47faac)[_0x9927('0x40')](function(){return _0x188d2e(0x1);});}});});};Dialer[_0x9927('0x1a')][_0x9927('0x1a3')]=function(_0x58446e,_0x5ed1ba,_0x3f3c5c,_0x2e2ae5){var _0x4c4854=new Final(_0x58446e);_0x4c4854[_0x9927('0x6f')]=0xf;_0x4c4854['statedesc']=_0x9927('0x1ba');this[_0x9927('0x11c')](_0x4c4854,_0x5ed1ba,_0x3f3c5c,_0x2e2ae5);};Dialer[_0x9927('0x1a')]['createStateFinal']=function(_0x209525,_0x305fb9,_0x2c6c2b,_0x49f668){hopperUtils[_0x9927('0xc7')](_0x209525)[_0x9927('0x40')](function(){return _0x305fb9(msgResponse(_0x9927('0x19b'),'Success',_0x49f668));})[_0x9927('0x9b')](function(){return _0x2c6c2b(msgResponse('[moveContactManagedDialer][0]','Failure',_0x9927('0x1bb')));});};Dialer[_0x9927('0x1a')][_0x9927('0xb')]=function(_0x107890){var _0x111219=_0x107890[_0x9927('0x1bc')]/0x64;var _0x53a004=_0x107890[_0x9927('0xcd')]/(_0x107890['outboundDropCallsDayTimeout']+_0x107890[_0x9927('0xc0')]);var _0x358c3c=Math[_0x9927('0x1bd')](_0x107890[_0x9927('0x1be')]*(_0x107890['predictiveIntervalMaxThreshold']/0x64));var _0x1e897d=Math['round'](_0x107890[_0x9927('0x1be')]*(_0x107890[_0x9927('0x1bf')]/0x64));var _0x2486d3=_0x107890[_0x9927('0x137')]+_0x107890[_0x9927('0x138')];var _0x317685=Math[_0x9927('0x1c0')](_0x107890[_0x9927('0x1c1')]*_0x107890[_0x9927('0x5e')]*_0x107890[_0x9927('0x1c2')]*_0x107890[_0x9927('0x1c3')]);if(_['isUndefined'](_0x107890['startProgressive'])){if(!_[_0x9927('0x41')](_0x107890[_0x9927('0x29')])){_0x107890[_0x9927('0x29')]=undefined;loggerPredictive['error']('[startMethodPredictive][StartProgressive]',_0x9927('0x1c4'));}if(!_[_0x9927('0x41')](_0x107890[_0x9927('0x66')])){loggerPredictive['error'](_0x9927('0x1c5'),'check\x20handlePredictive\x20is\x20not\x20undefine');clearInterval(_0x107890[_0x9927('0x66')]);_0x107890[_0x9927('0x66')]=undefined;}_0x107890['startProgressive']=moment()[_0x9927('0x48')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive['info'](_0x107890[_0x9927('0x63')],_0x9927('0x1c6'),_0x107890['startProgressive']);this[_0x9927('0xad')](_0x107890,0x1);}else if(ifInterval(_0x107890['dialPredictiveInterval'],_0x107890[_0x9927('0x62')])){this['handlePower'](_0x107890,0x1);loggerPredictiveCalls['info'](_0x9927('0x1c7'),_0x107890[_0x9927('0x62')],_0x107890[_0x9927('0x63')]);_0x107890[_0x9927('0x1c1')]=0x0;_0x107890[_0x9927('0xce')]=0x0;}else if(_0x111219<_0x53a004&&_0x107890[_0x9927('0x1c8')]==='dropRate'){clearPredictiveAttributes(_0x107890);loggerPredictive[_0x9927('0x4b')]('[stopMethodPredictive][ReStartProgressive][ExceededDropDay]',_0x9927('0x1c9'),_0x53a004,_0x9927('0x62'),_0x107890[_0x9927('0x63')]);}else if(_0x317685<_0x107890[_0x9927('0xce')]&&_0x107890[_0x9927('0x1c8')]===_0x9927('0x1ca')){clearPredictiveAttributes(_0x107890);loggerPredictive[_0x9927('0x4b')](_0x9927('0x1cb'),'Max\x20Drop\x20',_0x317685,'Drop\x20in\x20this\x20interval',_0x107890[_0x9927('0xce')],_0x9927('0x62'),_0x107890[_0x9927('0x63')]);}else if(!ifInterval(_0x107890['dialPredictiveInterval'],_0x107890[_0x9927('0x62')])&&_[_0x9927('0x41')](_0x107890[_0x9927('0x29')])&&!_[_0x9927('0x41')](_0x107890[_0x9927('0x62')])){_0x107890[_0x9927('0x29')]=moment()[_0x9927('0x48')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0x9927('0x4b')](_0x107890['name'],'started\x20in\x20predictive\x20at',_0x107890[_0x9927('0x29')]);hopperUtils[_0x9927('0x1cc')](_0x107890[_0x9927('0x1cd')])[_0x9927('0x40')](this[_0x9927('0x1ce')](_0x107890))[_0x9927('0x40')](mergeDataErlangB(_0x107890))[_0x9927('0x40')](this[_0x9927('0x1cf')](_0x107890))[_0x9927('0x9b')](loggerCatchPredictive(_0x9927('0x1d0'),_0x107890));}else if(!ifInterval(_0x107890['dialPredictiveInterval'],_0x107890['startPredictive'])){_0x107890[_0x9927('0xce')]=0x0;_0x107890[_0x9927('0x29')]=moment()[_0x9927('0x48')](_0x9927('0xbf'));loggerPredictive[_0x9927('0x4b')](_0x107890[_0x9927('0x63')],_0x9927('0x1d1'),_0x107890[_0x9927('0x29')]);clearInterval(_0x107890[_0x9927('0x66')]);_0x107890['handlePredictive']=undefined;hopperUtils[_0x9927('0x1cc')](_0x107890[_0x9927('0x1cd')])['then'](this[_0x9927('0x1ce')](_0x107890))[_0x9927('0x40')](mergeDataErlangB(_0x107890))[_0x9927('0x40')](this[_0x9927('0x1cf')](_0x107890))[_0x9927('0x9b')](loggerCatchPredictive(_0x9927('0x1d2'),_0x107890));}else if(_0x107890[_0x9927('0x1be')]&&_0x2486d3<_0x107890[_0x9927('0x1be')]-_0x1e897d){clearPredictiveAttributes(_0x107890);loggerPredictive[_0x9927('0x4b')](_0x107890[_0x9927('0x63')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x2486d3,_0x9927('0x1d3'),_0x107890['predictiveIntervalAvailable'],'-',_0x1e897d,'=',_0x107890[_0x9927('0x1be')]-_0x1e897d,')');}else if(_0x107890['predictiveIntervalAvailable']&&_0x2486d3>_0x107890[_0x9927('0x1be')]+_0x358c3c){clearPredictiveAttributes(_0x107890);loggerPredictive[_0x9927('0x4b')](_0x107890['name'],_0x9927('0x1d4'),_0x2486d3,_0x9927('0x1d5'),_0x107890[_0x9927('0x1be')],'+',_0x358c3c,'=',_0x107890[_0x9927('0x1be')]+_0x358c3c,')');}};Dialer['prototype'][_0x9927('0x1ce')]=function(_0x24e989){var _0x4acf66=this;return function(_0x1b75fc){return new Promise(function(_0x1af791,_0x5ca290){_[_0x9927('0x152')](_0x24e989,_0x1b75fc[0x0]);if(checkGetDataPredictive(_0x1b75fc[0x0])){var _0x1ce89f=_0x24e989[_0x9927('0x1be')]=_0x24e989[_0x9927('0x138')]+_0x24e989[_0x9927('0x137')];var _0x1838aa=_0x24e989[_0x9927('0x1cd')]*0x3c;var _0x1ce6d9=_0x1b75fc[0x0]['predictiveIntervalAvgTalktime']+_0x1b75fc[0x0][_0x9927('0x52')];var _0x2272f1=(_0x1b75fc[0x0][_0x9927('0x1d6')]+_0x1b75fc[0x0][_0x9927('0x4e')]+_0x1b75fc[0x0][_0x9927('0x50')])/_0x1b75fc[0x0][_0x9927('0x54')];_0x24e989['predictiveIntervalHitRate']=_0x2272f1>0x0?_0x2272f1:0x1;switch(_0x24e989[_0x9927('0x1c8')]){case _0x9927('0x1ca'):var _0xae3115=_0x24e989[_0x9927('0x1bc')]/0x64;return _0x4acf66[_0x9927('0x1d7')](_0x1ce89f,_0x1838aa,_0x1ce6d9,_0x2272f1,_0xae3115)[_0x9927('0x40')](function(_0x191ed8){return _0x1af791(_0x191ed8);});case _0x9927('0x1d8'):var _0x11cccf=_0x24e989[_0x9927('0x1bc')]/0x64;return _0x4acf66['busyFactor'](_0x1ce89f,_0x1838aa,_0x1ce6d9,_0x2272f1,_0x11cccf)[_0x9927('0x40')](function(_0x3492a5){return _0x1af791(_0x3492a5);});default:return _0x5ca290(msgResponse('[getDataPredictive]',_0x9927('0x8e'),_0x9927('0x1d9')));}}else{return _0x5ca290(msgResponse(_0x9927('0x1da'),_0x9927('0x8e'),'check\x20failure'));}});};};Dialer[_0x9927('0x1a')]['getDataPredictiveOld']=function(_0x4bb573){var _0x37322b=this;return function(_0x6041f3){return new Promise(function(_0x51fe11,_0x8c9ac){_['merge'](_0x4bb573,_0x6041f3[0x0]);if(checkGetDataPredictive(_0x6041f3[0x0])){loggerPredictive[_0x9927('0x4b')](JSON['stringify'](_0x6041f3[0x0]));if(_0x4bb573[_0x9927('0x1c8')]===_0x9927('0x1ca')){return _0x37322b[_0x9927('0x14e')](_0x4bb573['id'])[_0x9927('0x40')](function(_0x51db34){var _0x5a4cfc=_0x4bb573[_0x9927('0x1db')]-_0x51db34[0x0][_0x9927('0x1dc')];var _0x4602fb=_0x4bb573[_0x9927('0x1cd')]*0x3c;var _0x4ad51b=_0x6041f3[0x0][_0x9927('0x55')]+_0x6041f3[0x0][_0x9927('0x52')];var _0x1e457b=(_0x6041f3[0x0][_0x9927('0x1d6')]+_0x6041f3[0x0][_0x9927('0x4e')]+_0x6041f3[0x0][_0x9927('0x50')])/_0x6041f3[0x0][_0x9927('0x54')];var _0x5a70db=_0x4bb573[_0x9927('0x1bc')]/0x64;_0x4bb573['predictiveIntervalPauses']=_0x51db34[0x0]['outboundQueuePauses']||0x0;_0x4bb573[_0x9927('0x1c2')]=_0x1e457b>0x0?_0x1e457b:0x1;return _0x37322b[_0x9927('0x1d7')](_0x5a4cfc,_0x4602fb,_0x4ad51b,_0x1e457b,_0x5a70db);})[_0x9927('0x40')](function(_0x222787){return _0x51fe11(_0x222787);})[_0x9927('0x9b')](function(_0x548906){return _0x8c9ac(msgResponse('[CatchErlangB]',_0x9927('0x8e'),JSON[_0x9927('0x81')](_0x548906)));});}if(_0x4bb573['dialPredictiveOptimization']===_0x9927('0x1d8')){return _0x37322b[_0x9927('0x14e')](_0x4bb573['id'])['then'](function(_0x413c72){var _0x327d40=_0x4bb573[_0x9927('0x1db')]-_0x413c72[0x0]['outboundQueuePauses'];var _0x518f65=_0x4bb573[_0x9927('0x1cd')]*0x3c;var _0x1e61e7=_0x6041f3[0x0][_0x9927('0x55')]+_0x6041f3[0x0][_0x9927('0x52')];var _0x52c2ae=(_0x6041f3[0x0][_0x9927('0x1d6')]+_0x6041f3[0x0][_0x9927('0x4e')]+_0x6041f3[0x0][_0x9927('0x50')])/_0x6041f3[0x0][_0x9927('0x54')];var _0x5c6107=_0x4bb573['dialPredictiveOptimizationPercentage']/0x64;_0x4bb573['predictiveIntervalPauses']=_0x413c72[0x0][_0x9927('0x1dc')]||0x0;_0x4bb573['predictiveIntervalHitRate']=_0x52c2ae>0x0?_0x52c2ae:0x1;return _0x37322b['busyFactor'](_0x327d40,_0x518f65,_0x1e61e7,_0x52c2ae,_0x5c6107);})['then'](function(_0x25fa3c){return _0x51fe11(_0x25fa3c);})[_0x9927('0x9b')](function(_0x5a8873){return _0x8c9ac(msgResponse(_0x9927('0x1dd'),_0x9927('0x8e'),JSON[_0x9927('0x81')](_0x5a8873)));});}}else{return _0x8c9ac(msgResponse(_0x9927('0x1da'),'Failure','check\x20failure'));}});};};Dialer['prototype'][_0x9927('0x1cf')]=function(_0x114a99){var _0x1f837a=this;return function(){var _0x34a16=0x0;var _0x3ff731=Math['floor'](_0x114a99[_0x9927('0x1de')]*0x3e8);if(_0x3ff731>0x0){_0x3ff731=_0x3ff731<0x64?0x64:_0x3ff731;loggerPredictive['info'](_0x114a99[_0x9927('0x63')],_0x9927('0x1df'),_0x3ff731,_0x9927('0x1e0'));_0x114a99[_0x9927('0x66')]=setInterval(function(){_0x1f837a[_0x9927('0x66')](_0x114a99);loggerPredictiveCalls[_0x9927('0x4b')]('[handlePredictive]',_0x34a16+=0x1);},_0x3ff731);}else{loggerPredictive[_0x9927('0x4b')](_0x114a99[_0x9927('0x63')],_0x9927('0x1e1'));}};};Dialer[_0x9927('0x1a')]['checkContactBlack']=function(_0xedc773,_0x4e862c){var _0x532678=this;return function(_0x38cb77){if(_['isEmpty'](_0x38cb77)){if(_[_0x9927('0xf3')](_0x4e862c[_0x9927('0x1e2')])||!_0x4e862c[_0x9927('0x1e3')]){if(_0xedc773[_0x9927('0xac')]==='booked'){_0xedc773[_0x9927('0x74')]=_[_0x9927('0x41')](_0xedc773[_0x9927('0x74')])?!![]:_0xedc773['queueStatusComplete'];var _0x3946d3=uuid['v4']();_0x532678['actions'][_0x3946d3]=new Action(_0xedc773,_0x4e862c,_0x3946d3);loggerBooked[_0x9927('0x4b')](_0x9927('0x1e4'),_0x3946d3,_0x9927('0x1e5'),JSON[_0x9927('0x81')](_0xedc773['queueStatusComplete']),_0x9927('0x1e6'),_0xedc773[_0x9927('0x63')]);if(_0xedc773[_0x9927('0x74')]){_0xedc773[_0x9927('0x74')]=![];_0x532678[_0x9927('0x2a')][_0x532678[_0x9927('0xec')][_0x3946d3]['queue']]=[];ami[_0x9927('0x94')]({'actionid':_0x3946d3,'action':'queuestatus','queue':_0xedc773[_0x9927('0x63')]})[_0x9927('0x9b')](function(){utils['decrementOriginate'](_0xedc773,_0x9927('0x1e7'));hopperUtils['rescheduleContact']({'active':![],'ContactId':_0x532678[_0x9927('0xec')][_0x3946d3][_0x9927('0xdc')],'ListId':_0x532678[_0x9927('0xec')][_0x3946d3]['ListId'],'VoiceQueueId':_0x532678['actions'][_0x3946d3][_0x9927('0xde')]||undefined,'CampaignId':_0x532678[_0x9927('0xec')][_0x3946d3][_0x9927('0xdf')]||undefined})[_0x9927('0x9b')](loggerCatch(_0x9927('0x1e8')));delete _0x532678[_0x9927('0xec')][_0x3946d3];});}else{loggerBooked[_0x9927('0x4b')]('[booked][checkContactBlack][else]',JSON[_0x9927('0x81')](_0xedc773['queueStatusComplete']),_0x9927('0x1e6'),_0xedc773[_0x9927('0x63')]);utils['decrementOriginate'](_0xedc773,'[checkContactBlack]');hopperUtils[_0x9927('0xe9')]({'active':![],'ContactId':_0x532678[_0x9927('0xec')][_0x3946d3][_0x9927('0xdc')],'ListId':_0x532678[_0x9927('0xec')][_0x3946d3]['ListId'],'VoiceQueueId':_0x532678[_0x9927('0xec')][_0x3946d3][_0x9927('0xde')]||undefined,'CampaignId':_0x532678[_0x9927('0xec')][_0x3946d3]['CampaignId']||undefined})[_0x9927('0x9b')](loggerCatch(_0x9927('0x1e8')));delete _0x532678[_0x9927('0xec')][_0x3946d3];}}else{return _0x532678[_0x9927('0x1e9')](_0xedc773,_0x4e862c);}}else{if(utils[_0x9927('0x61')](undefined,_0x4e862c[_0x9927('0x1ea')])<_0xedc773[_0x9927('0x1eb')]*0x3c){if(_0x4e862c['Agent']&&!_0x4e862c[_0x9927('0x146')]['voicePause']){_0x532678[_0x9927('0x1f')][_0x9927('0xf8')](_0x4e862c['id'])[_0x9927('0x1d')](function(){utils['decrementOriginate'](_0xedc773,_0x9927('0x1e7'));});}else{hopperUtils[_0x9927('0x1ec')]({'active':![]},_0x4e862c['id'],0x1)[_0x9927('0x1d')](function(){utils[_0x9927('0xbd')](_0xedc773,'[checkContactBlack]');});}}else{_0xedc773['outboundReCallsDay']+=0x1;utils[_0x9927('0xbd')](_0xedc773,'[checkContactBlack]');if(_0xedc773['dialRecallInQueue']){hopperUtils[_0x9927('0xe9')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x4e862c[_0x9927('0xdc')],'ListId':_0x4e862c[_0x9927('0xdd')],'VoiceQueueId':_0x4e862c[_0x9927('0xde')]||undefined,'CampaignId':_0x4e862c[_0x9927('0xdf')]||undefined})['catch'](loggerCatch(_0x9927('0x1ed')));hopperUtils['createHistory'](createObjHistory(_0xedc773,_0x4e862c,utils['CAMPAIGN_STATUS'][_0x9927('0x1ee')],0x17,_0x9927('0x1ef')))['catch'](loggerCatch(_0x9927('0x1f0')));}else{_0x532678['saveInDb'](createObjHistory(_0xedc773,_0x4e862c,utils[_0x9927('0x6a')][_0x9927('0x1f1')],0x16,'RecallFailedTimeout'),_0x9927('0x1f2'),_0x9927('0x1f3'));}}}}else{_0xedc773[_0x9927('0x1f4')]+=0x1;_0x532678[_0x9927('0x112')](createObjHistory(_0xedc773,_0x4e862c,utils[_0x9927('0x6a')][_0x9927('0x1f5')],0xd,'Blacklist'),_0x9927('0x1f6'),_0x9927('0x1f7'));throw _0x9927('0x1f8');}};};Dialer[_0x9927('0x1a')][_0x9927('0x157')]=function(_0x39bb71){var _0x5801d8=this;var _0x8ee7f6=_0x39bb71['limitCalls']-_0x39bb71[_0x9927('0x1f9')];emitCampaignSummary(_0x39bb71);if(_0x8ee7f6>0x0&&_0x39bb71['temp']==0x0){if(_0x8ee7f6>this[_0x9927('0x24')]){_0x8ee7f6=this[_0x9927('0x24')];}_0x39bb71[_0x9927('0x1fa')]=0x1;hopperUtils['getContactDialerIvr'](_0x39bb71,_0x8ee7f6)['then'](function(_0x1c4e18){_0x39bb71['temp']=0x0;if(_0x1c4e18){if(!utils[_0x9927('0x1fb')](_0x1c4e18)){_0x39bb71['message']=utils[_0x9927('0x6a')][_0x9927('0x1fc')];logger[_0x9927('0x4b')](_0x9927('0x1fd')+_0x39bb71['name']);}else{_0x39bb71[_0x9927('0x1f9')]+=_0x1c4e18[_0x9927('0x92')];_0x39bb71['message']=utils[_0x9927('0x6a')]['RUNNING'];for(var _0x27c366=0x0;_0x27c366<_0x1c4e18[_0x9927('0x92')];_0x27c366+=0x1){_0x39bb71['ivrTotalCallsDays']+=0x1;if(_[_0x9927('0xf3')](_0x1c4e18[_0x27c366])||_[_0x9927('0xf3')](_0x1c4e18[_0x27c366][_0x9927('0x171')])||_[_0x9927('0xf3')](_0x1c4e18[_0x27c366][_0x9927('0x15a')])){_0x5801d8[_0x9927('0x150')](_0x9927('0x1fe'),_0x39bb71,_0x1c4e18[_0x27c366]);}else{hopperUtils[_0x9927('0x1ff')](_[_0x9927('0x76')](_0x1c4e18[_0x27c366],[_0x9927('0xdf'),_0x9927('0x15a')]))[_0x9927('0x40')](_0x5801d8[_0x9927('0x200')](_0x39bb71,_0x1c4e18[_0x27c366]))['catch'](function(_0x2c0984){logger[_0x9927('0x67')](_0x9927('0x201'),_0x2c0984);utils['decrementOriginate'](_0x39bb71,_0x9927('0x202'));});}}}}})[_0x9927('0x9b')](function(_0x4f4a73){_0x39bb71[_0x9927('0x1fa')]=0x0;logger[_0x9927('0x67')](_0x9927('0x203'),_0x4f4a73);});}};Dialer[_0x9927('0x1a')][_0x9927('0xad')]=function(_0x1f421f,_0x7f5541){var _0x5b293d=this;var _0x352077=[];if(_0x7f5541<0x1||_0x1f421f[_0x9927('0xac')]===_0x9927('0xa')){_0x7f5541=0x1;}var _0xe1e87c=Math[_0x9927('0x1c0')](_0x1f421f[_0x9927('0x137')]*_0x7f5541)-_0x1f421f[_0x9927('0x1f9')];if(_0x1f421f['dialLimitQueue']>0x0){var _0x44eea=_0x1f421f[_0x9927('0x204')]-_0x1f421f['originated']-_0x1f421f[_0x9927('0x138')]-_0x1f421f[_0x9927('0x139')];if(_0xe1e87c>_0x44eea){_0xe1e87c=_0x44eea;}}if(_0xe1e87c>0x0&&_0x1f421f[_0x9927('0x1fa')]==0x0){if(_0x1f421f[_0x9927('0xac')]==='booked'){_0xe1e87c=0x1;}if(_0xe1e87c>this[_0x9927('0x24')]){_0xe1e87c=this[_0x9927('0x24')];}for(var _0x3b4a70 in this[_0x9927('0x22')]){if(typeof this[_0x9927('0x22')][_0x3b4a70]!==_0x9927('0xa6')){if(this['agents'][_0x3b4a70]['state']===_0x9927('0x205')&&this[_0x9927('0x22')][_0x3b4a70]['status']==='reachable'){_0x352077[_0x9927('0x93')](this[_0x9927('0x22')][_0x3b4a70]['id']);}}}_0x1f421f['temp']=0x1;hopperUtils[_0x9927('0x206')](_0x1f421f,_0x352077,_0xe1e87c)[_0x9927('0x40')](function(_0x353b45){_0x1f421f[_0x9927('0x1fa')]=0x0;if(_0x353b45){if(!utils[_0x9927('0x1fb')](_0x353b45)){hopperUtils[_0x9927('0x207')](_0x1f421f)['then'](sendMessageReschedule(_0x1f421f))[_0x9927('0x9b')](loggerCatch(_0x9927('0x208')));}else{_0x1f421f['originated']+=_0x353b45[_0x9927('0x92')];_0x1f421f[_0x9927('0x6e')]=_0x1f421f[_0x9927('0xac')]===_0x9927('0xa')?utils[_0x9927('0x6a')][_0x9927('0x13a')]:utils['CAMPAIGN_STATUS'][_0x9927('0x209')];for(var _0x5bb519=0x0;_0x5bb519<_0x353b45[_0x9927('0x92')];_0x5bb519+=0x1){if(_['isNil'](_0x353b45[_0x5bb519])||_[_0x9927('0xf3')](_0x353b45[_0x5bb519][_0x9927('0x171')])||_[_0x9927('0xf3')](_0x353b45[_0x5bb519]['phone'])){_0x5b293d['emptyContact'](_0x9927('0x1fe'),_0x1f421f,_0x353b45[_0x5bb519]);}else{hopperUtils[_0x9927('0x20a')](_[_0x9927('0x76')](_0x353b45[_0x5bb519],[_0x9927('0xde'),_0x9927('0x15a')]))['then'](_0x5b293d[_0x9927('0x200')](_0x1f421f,_0x353b45[_0x5bb519]))[_0x9927('0x9b')](function(_0x47bf02){logger['error'](_0x9927('0x20b'),_0x47bf02);utils[_0x9927('0xbd')](_0x1f421f,_0x9927('0x20c'));});}}}}})['catch'](function(_0x1ea189){_0x1f421f[_0x9927('0x1fa')]=0x0;logger['error']('[getContactCampaign2]',_0x1ea189);});}};Dialer[_0x9927('0x1a')][_0x9927('0x66')]=function(_0x523d1){if(_0x523d1['dialLimitQueue']>0x0){var _0x41f058=_0x523d1[_0x9927('0x204')]-_0x523d1['originated']-_0x523d1[_0x9927('0x138')];if(_0x41f058>0x0&&_0x523d1['temp']==0x0){this['tryOriginatePredictive'](_0x523d1);}else{loggerPredictiveCalls[_0x9927('0x4b')](_0x9927('0x20d'));}}else{this[_0x9927('0x20e')](_0x523d1);}};Dialer[_0x9927('0x1a')][_0x9927('0x20e')]=function(_0x333139){var _0x11fd59=this;var _0x23d7ee=[];_0x333139['originated']+=0x1;for(var _0x3a0062 in this['agents']){if(typeof this['agents'][_0x3a0062]!==_0x9927('0xa6')){if(this[_0x9927('0x22')][_0x3a0062][_0x9927('0x6f')]===_0x9927('0x205')&&this['agents'][_0x3a0062][_0x9927('0x85')]==='reachable'){_0x23d7ee[_0x9927('0x93')](this[_0x9927('0x22')][_0x3a0062]['id']);}}}_0x333139[_0x9927('0x1fa')]=0x1;return this['getContactDialer'](_0x333139['id'],_0x23d7ee,0x1,_0x333139[_0x9927('0x20f')],_0x333139)[_0x9927('0x40')](function(_0x4b2402){_0x333139[_0x9927('0x1fa')]=0x1;if(_0x4b2402){if(!utils[_0x9927('0x1fb')](_0x4b2402)){utils[_0x9927('0x210')](_0x333139,0x1,0x0);return hopperUtils[_0x9927('0x207')](_0x333139)[_0x9927('0x40')](sendMessageReschedule(_0x333139))[_0x9927('0x9b')](loggerCatch(_0x9927('0x208')));}else{_0x333139[_0x9927('0x6e')]=utils[_0x9927('0x6a')][_0x9927('0x209')];if(_[_0x9927('0xf3')](_0x4b2402[0x0])||_[_0x9927('0xf3')](_0x4b2402[0x0][_0x9927('0x171')])||_[_0x9927('0xf3')](_0x4b2402[0x0][_0x9927('0x15a')])){_0x11fd59[_0x9927('0x150')](_0x9927('0x1fe'),_0x333139,_0x4b2402[0x0]);}else{return hopperUtils[_0x9927('0x20a')](_[_0x9927('0x76')](_0x4b2402[0x0],[_0x9927('0xde'),_0x9927('0x15a')]))[_0x9927('0x40')](_0x11fd59[_0x9927('0x200')](_0x333139,_0x4b2402[0x0]))[_0x9927('0x9b')](function(_0x2f2b00){logger['error'](_0x9927('0x211'),_0x2f2b00);utils[_0x9927('0xbd')](_0x333139,_0x9927('0x211'));});}}}})[_0x9927('0x9b')](function(_0xc4e42f){_0x333139[_0x9927('0x1fa')]=0x0;logger[_0x9927('0x67')](_0x9927('0x203'),_0xc4e42f);});};Dialer[_0x9927('0x1a')][_0x9927('0x1d7')]=function(_0x517c2b,_0x30387e,_0xf51230,_0x599448,_0x59cdcd,_0x296678){loggerPredictive['info'](_0x9927('0x212'));loggerPredictive['info'](_0x9927('0x213'),_0x517c2b);loggerPredictive[_0x9927('0x4b')](_0x9927('0x214'),_0x30387e);loggerPredictive[_0x9927('0x4b')]('Ts:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0xf51230);loggerPredictive[_0x9927('0x4b')]('P:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x599448);loggerPredictive['info'](_0x9927('0x215'),_0x59cdcd);loggerPredictive[_0x9927('0x4b')](_0x9927('0x216'));return new Promise(function(_0x2dec5f,_0x514402){if(_0x517c2b<=0x0||isNaN(_0x517c2b)){return _0x514402(msgResponse('[abandonmentRate]',_0x9927('0x188'),_0x9927('0x217')+_0x517c2b));}if(_0xf51230<=0x0||isNaN(_0xf51230)){return _0x514402(msgResponse(_0x9927('0x218'),_0x9927('0x188'),_0x9927('0x219')+_0xf51230));}if(_0x599448<=0x0||isNaN(_0x599448)){return _0x514402(msgResponse(_0x9927('0x218'),_0x9927('0x188'),_0x9927('0x21a')+_0x599448));}if(_0x30387e<=0x0||isNaN(_0x30387e)){return _0x514402(msgResponse(_0x9927('0x218'),_0x9927('0x188'),_0x9927('0x21b')+_0x30387e));}if(_0x59cdcd<=0x0||isNaN(_0x59cdcd)){return _0x514402(msgResponse(_0x9927('0x218'),_0x9927('0x188'),_0x9927('0x21c')+_0x59cdcd));}_0x296678=_0x296678||0x0;var _0x53a6cd=0x1/_0xf51230;var _0x18f486=0x0;var _0x53ad31=0x0;var _0x2b99a9=0x0;var _0x338154=0x0;for(var _0x41df5d=0x0;_0x2b99a9<_0x59cdcd;_0x41df5d+=0x1){_0x53ad31=_0x41df5d/_0x30387e;_0x18f486=(_0x599448*_0x53ad31+_0x296678)/_0x53a6cd;_0x2b99a9=utils[_0x9927('0x21d')](_0x18f486,_0x517c2b);_0x338154=_0x18f486/_0x517c2b*(0x1-utils[_0x9927('0x21d')](_0x18f486,_0x517c2b));}return _0x2dec5f({'erlangCalls':_0x41df5d,'erlangCallToSecond':_0x30387e/_0x41df5d,'erlangAbandonmentRate':_0x2b99a9,'erlangBusyFactor':_0x338154});});};Dialer['prototype'][_0x9927('0x21e')]=function(_0x5cdbb0,_0x42fc6a,_0x2f67f6,_0xb6b16,_0xae38ae,_0x2e7a5a){loggerPredictive[_0x9927('0x4b')](_0x9927('0x21f'));loggerPredictive[_0x9927('0x4b')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x5cdbb0);loggerPredictive[_0x9927('0x4b')](_0x9927('0x214'),_0x42fc6a);loggerPredictive[_0x9927('0x4b')](_0x9927('0x220'),_0x2f67f6);loggerPredictive[_0x9927('0x4b')](_0x9927('0x221'),_0xb6b16);loggerPredictive['info'](_0x9927('0x222'),_0xae38ae);loggerPredictive[_0x9927('0x4b')](_0x9927('0x216'));return new Promise(function(_0x400508,_0x382601){if(_0x5cdbb0<=0x0||isNaN(_0x5cdbb0)){return _0x382601(msgResponse(_0x9927('0x223'),'Error','m\x20=\x20'+_0x5cdbb0));}if(_0x2f67f6<=0x0||isNaN(_0x2f67f6)){return _0x382601(msgResponse('[busyFactor]','Error',_0x9927('0x219')+_0x2f67f6));}if(_0xb6b16<=0x0||isNaN(_0xb6b16)){return _0x382601(msgResponse('[busyFactor]',_0x9927('0x188'),_0x9927('0x21a')+_0xb6b16));}if(_0x42fc6a<=0x0||isNaN(_0x42fc6a)){return _0x382601(msgResponse(_0x9927('0x223'),_0x9927('0x188'),'interval\x20=\x20'+_0x42fc6a));}if(_0xae38ae<=0x0||isNaN(_0xae38ae)){return _0x382601(msgResponse('[busyFactor]','Error',_0x9927('0x224')+_0xae38ae));}_0x2e7a5a=_0x2e7a5a||0x0;var _0x3069ec=0x1/_0x2f67f6;var _0x334475=0x0;var _0x2632f7=0x0;var _0x4d75d8=0x0;var _0x3ce819=0x0;for(var _0x5c8eaf=0x0;_0x3ce819<_0xae38ae;_0x5c8eaf+=0x1){_0x2632f7=_0x5c8eaf/_0x42fc6a;_0x334475=(_0xb6b16*_0x2632f7+_0x2e7a5a)/_0x3069ec;_0x4d75d8=utils[_0x9927('0x21d')](_0x334475,_0x5cdbb0);_0x3ce819=_0x334475/_0x5cdbb0*(0x1-utils[_0x9927('0x21d')](_0x334475,_0x5cdbb0));}return _0x400508({'erlangCalls':_0x5c8eaf,'erlangCallToSecond':_0x42fc6a/_0x5c8eaf,'erlangAbandonmentRate':_0x4d75d8,'erlangBusyFactor':_0x3ce819});});};module['exports']=Dialer;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff