// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0x39a51a=function(_0x4116ff){while(--_0x4116ff){_0x19bf84['push'](_0x19bf84['shift']());}};_0x39a51a(++_0x577081);}(_0x10c6,0x134));var _0x610c=function(_0x2ae80e,_0x364045){_0x2ae80e=_0x2ae80e-0x0;var _0x52717c=_0x10c6[_0x2ae80e];return _0x52717c;};'use strict';var util=require(_0x610c('0x0'));var _=require(_0x610c('0x1'));var uuid=require(_0x610c('0x2'));var moment=require(_0x610c('0x3'));var rr=require('rr');var Redis=require(_0x610c('0x4'));var utils=require(_0x610c('0x5'));var hopperUtils=require(_0x610c('0x6'));var ut=require(_0x610c('0x7'));var config=require('../../../config/environment/');var logger=require(_0x610c('0x8'))('dialer');var loggerBooked=require(_0x610c('0x8'))('booked');var loggerPredictive=require(_0x610c('0x8'))('predictive');var loggerPredictiveCalls=require(_0x610c('0x8'))(_0x610c('0x9'));var loggerSyncQueueSummary=require(_0x610c('0x8'))(_0x610c('0xa'));var ami=require(_0x610c('0xb'));config[_0x610c('0xc')]=_[_0x610c('0xd')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x610c('0xe'))(new Redis(config[_0x610c('0xc')]));var cmHopper=require(_0x610c('0xf'));var voiceQueueRt=require(_0x610c('0x10'));var RpcSetting=require(_0x610c('0x11'));var Interval=require('../rpc/interval');var Action=require(_0x610c('0x12'));var History=require('./models/history');var Final=require(_0x610c('0x13'));var AgentComplete=require(_0x610c('0x14'));var QueueCallerAbandon=require(_0x610c('0x15'));var Hangup=require('./models/hangup');var ipAgi=process['env'][_0x610c('0x16')]||_0x610c('0x17');var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0x610c('0x18')]['enqueue']=function(_0x3d134e){this[_0x610c('0x19')]=this['tail']?this['tail'][_0x610c('0x1a')](_0x3d134e):_0x3d134e();};function Dialer(_0x39c37f,_0x4b0439){this[_0x610c('0x1b')]=new Sequence();this[_0x610c('0x1c')]=_0x4b0439;this[_0x610c('0x1d')]=_0x39c37f[_0x610c('0x1d')];this['campaigns']=_0x39c37f[_0x610c('0x1e')];this[_0x610c('0x1f')]=_0x39c37f['agents'];this[_0x610c('0x20')]=_0x39c37f[_0x610c('0x20')];this[_0x610c('0x21')]=config[_0x610c('0x21')]||0x2;this[_0x610c('0x22')]={};this[_0x610c('0x23')]={};this[_0x610c('0x24')]={};this[_0x610c('0x25')]={};this[_0x610c('0x26')]={};this[_0x610c('0x27')]={};this[_0x610c('0x28')]={};this[_0x610c('0x29')]={};this[_0x610c('0x2a')]={};this[_0x610c('0x2b')]={};this[_0x610c('0x2c')]={};ami['on'](_0x610c('0x2d'),this['syncAgentConnect'][_0x610c('0x2e')](this));ami['on'](_0x610c('0x2f'),this[_0x610c('0x30')]['bind'](this));ami['on'](_0x610c('0x31'),this[_0x610c('0x32')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x33'),this[_0x610c('0x34')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x35'),this['syncQueueSummary'][_0x610c('0x2e')](this));ami['on'](_0x610c('0x36'),this[_0x610c('0x37')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x38'),this[_0x610c('0x39')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x3a'),this['syncNewExten'][_0x610c('0x2e')](this));ami['on']('varset',this[_0x610c('0x3b')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x3c'),this['syncQueueMember']['bind'](this));ami['on'](_0x610c('0x3d'),this[_0x610c('0x3e')][_0x610c('0x2e')](this));this[_0x610c('0x3f')]();this[_0x610c('0x40')]();RpcSetting[_0x610c('0x41')]()[_0x610c('0x42')](function(_0x85c5a3){previewRecallmeReminderInterval=_0x85c5a3[_0x610c('0x43')];});}function isNotNull(_0x55a243){return _0x55a243!==null&&!_[_0x610c('0x44')](_0x55a243);}function msgResponse(_0x142a8d,_0x3e2a0f,_0x27c02d){return{'action':_0x142a8d,'response':_0x3e2a0f,'message':_0x27c02d,'stack':_0x27c02d};}function emit(_0x2a2c6e,_0x579295,_0x3a2678){io['to'](_0x2a2c6e)['emit'](_0x579295,_0x3a2678);}function emitOutboundVoiceQueueSummary(_0x3f5c0f){if(_0x3f5c0f[_0x610c('0x45')]===_0x610c('0x46')){logger['debug']('[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:',util['inspect'](_0x3f5c0f,{'showHidden':![],'depth':null}));emit(util[_0x610c('0x47')]('voice:queue:%s',_0x3f5c0f[_0x610c('0x48')]),'voice_queue:save',_0x3f5c0f);}}function checkGetDataPredictive(_0x288365){if(isNotNull(_0x288365)&&!_[_0x610c('0x49')](_0x288365)){loggerPredictive[_0x610c('0x4a')](_0x610c('0x4b'));loggerPredictive[_0x610c('0x4a')](_0x610c('0x4c'),_0x288365[_0x610c('0x4d')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x4e'),_0x288365[_0x610c('0x4f')]);loggerPredictive['info']('Dropped\x20Timeout:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x288365['predictiveIntervalDroppedCallsTimeout']);loggerPredictive['info'](_0x610c('0x50'),_0x288365[_0x610c('0x51')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x52'),_0x288365[_0x610c('0x53')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x54'),_0x288365[_0x610c('0x55')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x56'));if(_0x288365[_0x610c('0x4d')]>0x0){if(!_[_0x610c('0x44')](_0x288365[_0x610c('0x55')])&&_0x288365[_0x610c('0x55')]>0x0){return!![];}loggerPredictive[_0x610c('0x4a')](_0x610c('0x57'));if(!_[_0x610c('0x44')](_0x288365[_0x610c('0x53')])&&_0x288365[_0x610c('0x53')]>0x0){return!![];}loggerPredictive['info']('Avg\x20Hold\x20Time\x20is\x20not\x20enough\x20for\x20predictive');}else{loggerPredictive['info'](_0x610c('0x58'));}}else{loggerPredictive[_0x610c('0x4a')](_0x610c('0x59'));}return![];}function mergeDataErlangB(_0x40eda5){return function(_0x3079a4){loggerPredictive['info'](_0x610c('0x5a'));loggerPredictive[_0x610c('0x4a')]('Scheduled\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x3079a4[_0x610c('0x5b')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5c'),_0x3079a4[_0x610c('0x5d')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5e'),_0x3079a4['erlangAbandonmentRate']);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5f'),_0x3079a4[_0x610c('0x60')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5e'),_0x3079a4[_0x610c('0x61')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x56'));_['merge'](_0x40eda5,_0x3079a4);};}function ifInterval(_0x379c16,_0x3ead35){if(_[_0x610c('0x44')](_0x3ead35)){return![];}return utils['getSeconds'](undefined,_0x3ead35)<_0x379c16*0x3c;}function clearPredictiveAttributes(_0x5da689){if(_0x5da689[_0x610c('0x28')]){_0x5da689['startProgressive']=undefined;loggerPredictive[_0x610c('0x62')](_0x5da689[_0x610c('0x48')],'startProgressive\x20value\x20cleared');}if(_0x5da689[_0x610c('0x27')]){_0x5da689[_0x610c('0x27')]=undefined;loggerPredictive[_0x610c('0x62')](_0x5da689[_0x610c('0x48')],'startPredictive\x20value\x20cleared');}if(_0x5da689['handlePredictive']){clearInterval(_0x5da689[_0x610c('0x63')]);_0x5da689[_0x610c('0x63')]=undefined;loggerPredictive[_0x610c('0x62')](_0x5da689[_0x610c('0x48')],_0x610c('0x64'));}}function loggerCatchPredictive(_0x2892c2,_0x2551ca){return function(_0x35ec0c){loggerPredictive['error'](_0x2551ca[_0x610c('0x48')],_0x2892c2);loggerPredictive[_0x610c('0x65')](_0x35ec0c[_0x610c('0x66')]);clearPredictiveAttributes(_0x2551ca);};}function loggerCatch(_0x25e348){return function(_0x3bd56c){logger[_0x610c('0x65')](_0x25e348,util[_0x610c('0x67')](_0x3bd56c,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x5d5344,_0xac01ac,_0x3b2106){return function(_0x1e3c6a){utils[_0x610c('0x68')](_0xac01ac,_0x3b2106,0x0);logger['error'](_0x5d5344,util['inspect'](_0x1e3c6a,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x3bf2df){return function(_0x3b99a9){if(isNotNull(_0x3b99a9)&&isNotNull(_0x3b99a9[0x0])){if(_0x3b99a9[0x0]['contactsRescheduled']>0x0){_0x3bf2df[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x6b')];logger[_0x610c('0x4a')](_0x610c('0x6c')+_0x3bf2df[_0x610c('0x48')],_0x3b99a9[0x0][_0x610c('0x6d')],_0x610c('0x6e'));}else{_0x3bf2df[_0x610c('0x69')]=utils[_0x610c('0x6a')]['NO_AVAILABLE_CONTACTS'];logger[_0x610c('0x4a')]('[getContactDialer2][Empty]'+_0x3bf2df['name']);}}};}function createObjHistory(_0x3ccd98,_0x10c8f1,_0x40f2d6,_0x1b8a40,_0x904047){_0x3ccd98['message']=_0x40f2d6;var _0x5a27da=new Action(_0x3ccd98,_0x10c8f1);var _0x3db891=new History(_0x5a27da);_0x3db891['state']=_0x1b8a40;_0x3db891[_0x610c('0x6f')]=_0x904047;_0x3db891[_0x610c('0x70')]=_0x5a27da[_0x610c('0x71')];return _0x3db891;}function unlockQueueStatus(_0x137671,_0x923406){setTimeout(function(){if(_[_0x610c('0x44')](_0x137671[_0x610c('0x72')])){loggerBooked['error'](_0x610c('0x73'),_0x923406);}_0x137671['queueStatusComplete']=!![];loggerBooked[_0x610c('0x4a')](_0x610c('0x74'),_0x923406,JSON[_0x610c('0x75')](_[_0x610c('0x76')](_0x137671,[_0x610c('0x48'),'queueStatusComplete'])));},0x1f3);}function checkInterval(_0xdf999d){return function(){if(!isNotNull(_0xdf999d['Interval'])){_0xdf999d[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x77')];throw _0xdf999d[_0x610c('0x48')]+_0x610c('0x78');}if(!isNotNull(_0xdf999d['Interval']['Intervals'])){_0xdf999d[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x77')];throw _0xdf999d[_0x610c('0x48')]+_0x610c('0x78');}if(!isNotNull(_[_0x610c('0x49')](_0xdf999d['Interval']['Intervals']))){_0xdf999d[_0x610c('0x69')]=utils[_0x610c('0x6a')]['NULL_INTERVAL'];throw _0xdf999d[_0x610c('0x48')]+_0x610c('0x78');}};}function checkIsIVRCampaignActive(_0x4202a1){return function(){if(!utils[_0x610c('0x79')](_0x4202a1)){_0x4202a1['message']=utils[_0x610c('0x6a')][_0x610c('0x7a')];throw _0x4202a1[_0x610c('0x48')]+_0x610c('0x7b');}};}function emitCampaignSummary(_0x710ab8){if(utils['isIVRCampaign'](_0x710ab8)){emit(util[_0x610c('0x47')](_0x610c('0x7c'),_0x710ab8[_0x610c('0x48')]),'campaign:save',_0x710ab8);}}function loggerCatchQueueSummary(_0x59ee99,_0x17d3b1){return function(_0x361161){clearPredictiveAttributes(_0x17d3b1);emitCampaignSummary(_0x17d3b1);loggerSyncQueueSummary[_0x610c('0x62')](_0x59ee99,util[_0x610c('0x67')](_0x361161,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x4a62a6){if(_0x4a62a6[_0x610c('0x7d')]){if(_0x4a62a6[_0x610c('0x7e')]===0x0){_0x4a62a6['sendMessageOneNotActive']=![];_0x4a62a6[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x7a')];loggerSyncQueueSummary[_0x610c('0x62')](_0x610c('0x7f'),_0x4a62a6[_0x610c('0x48')],_0x610c('0x80'));}else{_0x4a62a6[_0x610c('0x69')]=utils[_0x610c('0x6a')]['DISACTIVED'];loggerSyncQueueSummary['debug']('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x4a62a6['name'],_0x610c('0x81'));}emitCampaignSummary(_0x4a62a6);}}function myreject(_0xb26900){return function(_0x1cb02c){return _0xb26900(msgResponse(_0x610c('0x82'),_0x610c('0x83'),JSON[_0x610c('0x75')](_0x1cb02c)));};}Dialer['prototype']['isTrunkReachable']=function(_0x4899e1){return!_[_0x610c('0x44')](_0x4899e1)&&_0x4899e1&&!_[_0x610c('0x44')](_0x4899e1[_0x610c('0x48')])&&!_['isUndefined'](_0x4899e1[_0x610c('0x84')])&&_0x4899e1[_0x610c('0x84')]&&(this[_0x610c('0x20')][util[_0x610c('0x47')]('SIP/%s',_0x4899e1['name'])]['status']===_0x610c('0x85')||this[_0x610c('0x20')][util[_0x610c('0x47')]('SIP/%s',_0x4899e1['name'])]['status']===_0x610c('0x86'));};Dialer[_0x610c('0x18')]['checkIsTrunkReachable']=function(_0x1da6c3){var _0x114c1d=this;return function(){if(!_0x114c1d['isTrunkReachable'](_0x1da6c3[_0x610c('0x87')])){if(!_0x114c1d[_0x610c('0x88')](_0x1da6c3[_0x610c('0x89')])){_0x1da6c3[_0x610c('0x69')]=utils[_0x610c('0x6a')]['TRUNK_NOT_REACHABLE'];throw _0x1da6c3[_0x610c('0x48')]+'\x20trunk\x20is\x20not\x20reachable';}}};};Dialer[_0x610c('0x18')][_0x610c('0x8a')]=function(_0x489bbd,_0x402f40,_0x101f87,_0x38f6dc){var _0x2c4efa=this;return function(){var _0x45b2ba=!![];return _0x2c4efa[_0x610c('0x8b')](_0x489bbd,_0x402f40,_0x101f87,_0x38f6dc,_0x45b2ba);};};Dialer[_0x610c('0x18')]['checkIfTimeIntervals']=function(_0x2f3555,_0xdb2a36,_0x354f07,_0x24f02a){var _0x2cee61=this;return function(){var _0x53d7e1=![];return _0x2cee61[_0x610c('0x8b')](_0x2f3555['Intervals'],_0xdb2a36,_0x354f07,_0x24f02a,_0x53d7e1);};};Dialer['prototype'][_0x610c('0x8b')]=function(_0x9a7a39,_0x389ddb,_0x44eeaa,_0x168d95,_0x56130d){var _0x12d389=[];return new Promise(function(_0xbc0957,_0x12c62d){if(!isNotNull(_0x9a7a39)){_0x168d95[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x77')];return _0x12c62d(msgResponse(_0x610c('0x8c'),_0x610c('0x8d'),_0x44eeaa+'\x20Intervals\x20is\x20null\x20'));}if(_[_0x610c('0x49')](_0x9a7a39)){_0x168d95[_0x610c('0x69')]=utils[_0x610c('0x6a')]['EMPTY_INTERVAL'];return _0x12c62d(msgResponse(_0x610c('0x8c'),_0x610c('0x8d'),_0x44eeaa+_0x610c('0x8e')));}if(_0x389ddb&&_[_0x610c('0x44')](config[_0x610c('0x8f')][_0x389ddb])){_0x168d95[_0x610c('0x69')]=utils[_0x610c('0x6a')]['UNKNOWN_TIMEZONE'];return _0x12c62d(msgResponse(_0x610c('0x8c'),'Failure',_0x44eeaa+_0x610c('0x90')+_0x389ddb));}if(_[_0x610c('0x91')](_0x9a7a39)){for(var _0x572f73=0x0;_0x572f73<_0x9a7a39[_0x610c('0x92')];_0x572f73+=0x1){_0x12d389[_0x610c('0x93')](ami[_0x610c('0x94')]({'action':_0x610c('0x95'),'command':util[_0x610c('0x47')](_0x610c('0x96'),_0x9a7a39[_0x572f73]['interval'],!_[_0x610c('0x44')](config[_0x610c('0x8f')][_0x389ddb])?_0x389ddb:'')})[_0x610c('0x42')](function(_0x1d6d58){return _0x1d6d58[_0x610c('0x97')][_0x610c('0x98')]('true')>=0x0;})['catch'](myreject(_0x12c62d)));}}else{_0x12d389['push'](ami[_0x610c('0x94')]({'action':'command','command':util[_0x610c('0x47')](_0x610c('0x96'),_0x9a7a39,!_[_0x610c('0x44')](config[_0x610c('0x8f')][_0x389ddb])?_0x389ddb:'')})[_0x610c('0x42')](function(_0x4820ee){return _0x4820ee[_0x610c('0x97')][_0x610c('0x98')]('true')>=0x0;})[_0x610c('0x99')](myreject(_0x12c62d)));}Promise['all'](_0x12d389)[_0x610c('0x42')](function(_0x5e31db){var _0x48b53b=_['some'](_0x5e31db);if(_0x48b53b){return _0xbc0957(_0x48b53b);}else{_0x168d95['message']=_0x56130d?utils['CAMPAIGN_STATUS'][_0x610c('0x9a')]:utils[_0x610c('0x6a')][_0x610c('0x9b')];return _0x12c62d(msgResponse(_0x610c('0x9c'),_0x610c('0x8d'),_0x610c('0x9d')+_0x56130d+'\x20'+_0x44eeaa+_0x610c('0x9e')+util[_0x610c('0x67')](_0x9a7a39,{'showHidden':![],'depth':null})+_0x610c('0x9f')+_0x389ddb));}})['catch'](function(_0xb3cf20){return _0x12c62d(msgResponse(_0x610c('0x8c'),_0x610c('0x8d'),JSON[_0x610c('0x75')](_0xb3cf20)));});});};Dialer['prototype'][_0x610c('0x3f')]=function(){var _0x5396b6=this;return cmHopper[_0x610c('0xa0')]({'active':![]},{'where':{'active':!![]}})[_0x610c('0x42')](function(){setInterval(function(){_0x5396b6['syncCampaigns']();},0x3e8);});};Dialer[_0x610c('0x18')][_0x610c('0xa1')]=function(){var _0x4483a0=this;var _0x27d90e;for(var _0x554d84 in this['campaigns']){if(typeof this[_0x610c('0x1e')][_0x554d84]!=='undefined'){_0x27d90e=this['campaigns'][_0x554d84];if(utils[_0x610c('0xa2')](_0x27d90e)&&utils[_0x610c('0x79')](_0x27d90e)){_0x27d90e[_0x610c('0x7d')]=!![];Promise[_0x610c('0xa3')]()['then'](checkIsIVRCampaignActive(_0x27d90e))[_0x610c('0x42')](checkInterval(_0x27d90e))['then'](_0x4483a0['checkIsTrunkReachable'](_0x27d90e))[_0x610c('0x42')](_0x4483a0[_0x610c('0x8a')](_0x27d90e[_0x610c('0xa4')],_0x27d90e[_0x610c('0xa5')],_0x27d90e[_0x610c('0x48')],_0x27d90e))[_0x610c('0x42')](_0x4483a0[_0x610c('0xa6')](_0x27d90e[_0x610c('0xa7')],_0x27d90e[_0x610c('0xa5')],_0x27d90e[_0x610c('0x48')],_0x27d90e))[_0x610c('0x42')](_0x4483a0[_0x610c('0xa8')](_0x27d90e))[_0x610c('0x99')](loggerCatchQueueSummary(_0x610c('0xa9'),_0x27d90e));}else{notSendMessagesCampaign(_0x27d90e);}}}};Dialer['prototype'][_0x610c('0xaa')]=function(_0x216abf){if(_0x216abf[_0x610c('0xab')]!=='predictive'){clearPredictiveAttributes(_0x216abf);}switch(_0x216abf[_0x610c('0xab')]){case'progressive':this['handlePower'](_0x216abf,0x1);break;case _0x610c('0xac'):this[_0x610c('0xad')](_0x216abf,_0x216abf['dialPowerLevel']);break;case _0x610c('0xae'):this[_0x610c('0xae')](_0x216abf);break;case _0x610c('0xaf'):this['handlePower'](_0x216abf,0x1);break;default:logger['error'](_0x610c('0xb0'),_0x216abf[_0x610c('0x48')],'method\x20not\x20recognized');}};Dialer[_0x610c('0x18')]['ifTime']=function(_0x18925d,_0x34816d){var _0x588dfb=_0x18925d['dialTimezone'];var _0x20b70b=_0x34816d?_0x18925d[_0x610c('0xa4')]:_0x18925d[_0x610c('0xa7')][_0x610c('0xb1')];logger[_0x610c('0xb2')]('Dialer::ifTime()',_0x20b70b,_0x588dfb,_0x18925d[_0x610c('0x48')],util['format'](_0x610c('0xb3'),_0x18925d[_0x610c('0x48')],_0x18925d['id']));var _0x398428=null;return Interval[_0x610c('0xb4')](_0x20b70b,_0x588dfb)[_0x610c('0x42')](function(_0x3bee62){if(_0x3bee62===!![]){return _0x3bee62;}else{_0x18925d['message']=_0x34816d?utils[_0x610c('0x6a')][_0x610c('0x9a')]:utils[_0x610c('0x6a')][_0x610c('0x9b')];_0x398428=msgResponse('[ifTime][promiseAll]',_0x610c('0x8d'),_0x610c('0x9d')+_0x34816d+'\x20'+_0x18925d['name']+_0x610c('0x9e')+util['inspect'](_0x20b70b,{'showHidden':![],'depth':null})+_0x610c('0x9f')+_0x588dfb);}if(_0x398428!==null){logger[_0x610c('0xb2')](_0x610c('0xb5'),_0x398428);_0x398428[_0x610c('0xb6')]=_0x34816d;throw _0x398428;}})['catch'](function(_0x26719d){logger[_0x610c('0x65')]('AMI\x20IfTime',_0x26719d);throw msgResponse(_0x610c('0x82'),'Error',util[_0x610c('0x67')](_0x26719d,{'showHidden':![],'depth':null}));});};Dialer[_0x610c('0x18')][_0x610c('0xb7')]=function(_0x30ec5b){if(this[_0x610c('0x1d')][_0x30ec5b[_0x610c('0xb8')]]){if(this[_0x610c('0x25')][_0x30ec5b['uniqueid']]&&this['uniqueId'][_0x30ec5b[_0x610c('0xb9')]][_0x610c('0x45')]!=='ivr'){this[_0x610c('0xba')](this['voiceQueues'][_0x30ec5b[_0x610c('0xb8')]]);this[_0x610c('0x25')][_0x30ec5b[_0x610c('0xb9')]][_0x610c('0xbb')]=moment()[_0x610c('0x47')]('YYYY-MM-DD\x20HH:mm:ss');}}};Dialer[_0x610c('0x18')][_0x610c('0x34')]=function(_0x59abe6){var _0x416db3=this[_0x610c('0x25')][_0x59abe6['uniqueid']];if(this[_0x610c('0x1d')][_0x59abe6[_0x610c('0xb8')]]){if(_0x416db3&&_0x416db3[_0x610c('0x45')]!=='ivr'){delete this[_0x610c('0x25')][_0x59abe6['uniqueid']];this[_0x610c('0x1d')][_0x59abe6['queue']]['outboundAnswerCallsDay']+=0x1;var _0x5ec47a=new AgentComplete(_0x416db3,_0x59abe6);if(_0x59abe6[_0x610c('0xbc')]===_0x610c('0xbd')){_0x5ec47a['agiafterat']=this[_0x610c('0x1d')][_0x59abe6[_0x610c('0xb8')]]['dialQueueProject2']&&this[_0x610c('0x1d')][_0x59abe6[_0x610c('0xb8')]][_0x610c('0xbe')]?moment()[_0x610c('0x47')](_0x610c('0xbf')):undefined;}hopperUtils[_0x610c('0xc0')](_0x5ec47a)[_0x610c('0x99')](loggerCatch(_0x610c('0xc1')));hopperUtils[_0x610c('0xc2')](_0x5ec47a)[_0x610c('0x99')](loggerCatch(_0x610c('0xc3')));}}};Dialer[_0x610c('0x18')][_0x610c('0x30')]=function(_0xbf14ae){var _0x4ccf9e=this['uniqueId'][_0xbf14ae[_0x610c('0xb9')]];var _0x32ee33=this;var _0x523f95=![];var _0x589465;var _0x222497;if(this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]){if(_0x4ccf9e&&_0x4ccf9e['type']!==_0x610c('0xc4')){delete this[_0x610c('0x25')][_0xbf14ae[_0x610c('0xb9')]];this['updateOriginated'](this['voiceQueues'][_0xbf14ae[_0x610c('0xb8')]]);_0x4ccf9e[_0x610c('0xc5')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));var _0xf27662=new QueueCallerAbandon(_0x4ccf9e,_0xbf14ae);if(utils[_0x610c('0xc6')](_0x4ccf9e[_0x610c('0xc5')],_0x4ccf9e['responsetime'])>=_0x4ccf9e['dialQueueTimeout']){this[_0x610c('0x1d')][_0xbf14ae['queue']][_0x610c('0xc7')]+=0x1;this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['outboundDropCallsDayTimeout']+=0x1;this['voiceQueues'][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xc8')]+=0x1;_0xf27662[_0x610c('0xc9')]=0xa;_0xf27662[_0x610c('0x6f')]=_0x610c('0xca');_0xf27662[_0x610c('0xcb')]='TIMEOUT';_0xf27662['agiafterat']=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['dialQueueProject2']?moment()[_0x610c('0x47')]('YYYY-MM-DD\x20HH:mm:ss'):undefined;_0xf27662[_0x610c('0xcc')]+=0x1;_0xf27662[_0x610c('0xcd')]+=0x1;_0x589465=this['voiceQueues'][_0xbf14ae[_0x610c('0xb8')]]['dialDropRetryFrequency'];_0x222497=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xce')];hopperUtils[_0x610c('0xcf')](_0xf27662,_0xf27662[_0x610c('0xc9')],_0x4ccf9e['voiceQueue'])[_0x610c('0x42')](function(_0x453da4){_0x523f95=_0x453da4['additional']==0x1;if(_0xf27662[_0x610c('0xcc')]>=_0x32ee33['voiceQueues'][_0xbf14ae['queue']]['dialDropMaxRetry']){_0x32ee33[_0x610c('0xd0')](_0xf27662,_0x453da4[_0x610c('0xd1')]);}else{hopperUtils[_0x610c('0xd2')]({'active':![],'countdropretry':_0xf27662[_0x610c('0xcc')],'scheduledat':moment()['add'](_0x32ee33[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xd3')],_0x610c('0xd4'))[_0x610c('0x47')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x4ccf9e[_0x610c('0xd5')],'ListId':_0x4ccf9e['ListId'],'VoiceQueueId':_0x4ccf9e[_0x610c('0xd6')]||undefined,'CampaignId':_0x4ccf9e[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xd8')));var _0x59e19c=new History(_0xf27662);_0x59e19c['state']=0xa;_0x59e19c[_0x610c('0x6f')]=_0x610c('0xca');_0x59e19c[_0x610c('0x71')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));_0x59e19c[_0x610c('0x70')]=_0x59e19c[_0x610c('0x71')];_0x59e19c[_0x610c('0xd9')]=_0xf27662[_0x610c('0xd9')];_0x59e19c['calleridnum']=_0xf27662[_0x610c('0xda')];hopperUtils['createHistory'](_0x59e19c)['catch'](loggerCatch('[syncAgentComplete][createHistory][10]'));}})[_0x610c('0x42')](function(){if(_0x523f95)hopperUtils[_0x610c('0xdb')](_0xf27662,_0x589465,_0x222497)['then'](function(){return 0x1;});});}else{this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['predictiveIntervalDroppedCallsCallersExit']+=0x1;this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xdc')]+=0x1;_0xf27662[_0x610c('0xc9')]=0xb;_0xf27662[_0x610c('0x6f')]=_0x610c('0xdd');_0xf27662['dropreason']=_0x610c('0xde');_0xf27662['countabandonedretry']+=0x1;_0xf27662[_0x610c('0xcd')]+=0x1;_0x589465=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xdf')];_0x222497=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xce')];hopperUtils[_0x610c('0xcf')](_0xf27662,_0xf27662[_0x610c('0xc9')],_0x4ccf9e[_0x610c('0xe0')])[_0x610c('0x42')](function(_0x1c8d0a){if(_0xf27662['countabandonedretry']>=_0x32ee33[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['dialAbandonedMaxRetry']){_0x32ee33['queueCallerAbandonCreateState'](_0xf27662,_0x1c8d0a['additional']);}else{hopperUtils['rescheduleContact']({'active':![],'countabandonedretry':_0xf27662[_0x610c('0xe1')],'scheduledat':moment()[_0x610c('0xe2')](_0x32ee33[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xdf')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x4ccf9e[_0x610c('0xd5')],'ListId':_0x4ccf9e[_0x610c('0xe3')],'VoiceQueueId':_0x4ccf9e[_0x610c('0xd6')]||undefined,'CampaignId':_0x4ccf9e['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xe4')));var _0x57c10a=new History(_0xf27662);_0x57c10a['state']=0xb;_0x57c10a[_0x610c('0x6f')]=_0x610c('0xdd');_0x57c10a[_0x610c('0x71')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));_0x57c10a[_0x610c('0x70')]=_0x57c10a[_0x610c('0x71')];_0x57c10a[_0x610c('0xd9')]=_0xf27662[_0x610c('0xd9')];_0x57c10a[_0x610c('0xda')]=_0xf27662[_0x610c('0xda')];hopperUtils['createHistory'](_0x57c10a)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][11]'));}})[_0x610c('0x42')](function(){if(_0x523f95)hopperUtils[_0x610c('0xdb')](_0xf27662,_0x589465,_0x222497)['then'](function(){return 0x1;});});}}}};Dialer[_0x610c('0x18')][_0x610c('0xe5')]=function(_0x469d81){if(this[_0x610c('0x23')][_0x469d81[_0x610c('0xb9')]]){this[_0x610c('0x23')][_0x469d81[_0x610c('0xb9')]][_0x610c('0xe6')]=_0x469d81[_0x610c('0xe6')];}if(this[_0x610c('0x25')][_0x469d81['uniqueid']]){this[_0x610c('0x25')][_0x469d81[_0x610c('0xb9')]][_0x610c('0xe6')]=_0x469d81['channel'];}};Dialer[_0x610c('0x18')][_0x610c('0xe7')]=function(_0x1ab3f7){if(!this[_0x610c('0x23')][_0x1ab3f7['actionid']]){return;}var _0x3c16b6=this['voiceQueues'][this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xb8')]]['strategy']||_0x610c('0xe9');if(_0x3c16b6==='roundrobin'){if(this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]]&&_[_0x610c('0xea')](this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xeb')])&&_0x1ab3f7[_0x610c('0xec')]==='1'&&_0x1ab3f7['paused']==='0'){if(this['agents'][_0x1ab3f7[_0x610c('0xed')]]){if(!this[_0x610c('0x1f')][_0x1ab3f7[_0x610c('0xed')]][_0x610c('0xeb')]){this[_0x610c('0x1f')][_0x1ab3f7[_0x610c('0xed')]][_0x610c('0xeb')]=!![];this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xeb')]=!![];this['actions'][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xed')]=_0x1ab3f7[_0x610c('0xed')];}}}}else if(_0x3c16b6==='rrmemory'){if(this[_0x610c('0x23')][_0x1ab3f7['actionid']]){if(this[_0x610c('0x1f')][_0x1ab3f7[_0x610c('0xed')]]){this['actions'][_0x1ab3f7['actionid']][_0x610c('0xed')]=_0x1ab3f7[_0x610c('0xed')];if(_[_0x610c('0xea')](this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xb8')]])){this['queueBooked'][this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]]['queue']]=[];}this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x1ab3f7['actionid']][_0x610c('0xb8')]]['push'](_[_0x610c('0xee')](_['pick'](this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]],['idHopper',_0x610c('0xed')]),{'status':_0x1ab3f7[_0x610c('0xec')],'paused':_0x1ab3f7[_0x610c('0xef')]}));}}}};Dialer['prototype'][_0x610c('0x3e')]=function(_0x34df19){if(!this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]){return;}var _0x2e3e14=this;var _0x111375=this[_0x610c('0x1d')][this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xb8')]];var _0x472fae=_0x111375[_0x610c('0xf0')]||'rrmemory';if(_0x472fae===_0x610c('0xf1')){if(this['actions'][_0x34df19[_0x610c('0xe8')]]&&this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xed')]){this[_0x610c('0x1c')][_0x610c('0xf2')](this['actions'][_0x34df19[_0x610c('0xe8')]]['idHopper'],this['actions'][_0x34df19['actionid']][_0x610c('0xed')])['catch'](function(_0x1d9907){logger[_0x610c('0x65')](_0x610c('0xf3'),util[_0x610c('0x67')](_0x1d9907,{'showHidden':![],'depth':null}));})[_0x610c('0x1a')](function(){_0x2e3e14['updateOriginated'](_0x2e3e14['voiceQueues'][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);_0x2e3e14[_0x610c('0x1f')][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xed')]]['locked']=![];delete _0x2e3e14[_0x610c('0x23')][_0x34df19['actionid']];unlockQueueStatus(_0x111375);});}else{this['updateOriginated'](this['voiceQueues'][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd5')],'ListId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd6')]||undefined,'CampaignId':this['actions'][_0x34df19[_0x610c('0xe8')]]['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xf4')));delete this[_0x610c('0x23')][_0x34df19['actionid']];unlockQueueStatus(_0x111375);}}else if(_0x472fae===_0x610c('0xe9')){var _0x3d2329;if(this['actions'][_0x34df19[_0x610c('0xe8')]]&&!_[_0x610c('0x49')](this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']])){if(this['queueBookedRR'][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]){this[_0x610c('0x2b')][_0x2e3e14['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]=this[_0x610c('0x2b')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]?this[_0x610c('0x2b')][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]:this['queueBooked'][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]?this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']]['_rr']||0x0:0x0;}this[_0x610c('0x2a')][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]][_0x610c('0xf5')]=this[_0x610c('0x2b')][this['actions'][_0x34df19['actionid']][_0x610c('0xb8')]];for(var _0x269aa9=0x0;_0x269aa9<this[_0x610c('0x2a')][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]][_0x610c('0x92')];_0x269aa9+=0x1){_0x3d2329=rr(this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);this[_0x610c('0x2b')][_0x2e3e14['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]=this['queueBooked'][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]][_0x610c('0xf5')];if(_0x3d2329['status']==='1'&&_0x3d2329['paused']==='0'){break;}}if(!_['isNil'](_0x3d2329)){this[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]][_0x610c('0xf6')]=_[_0x610c('0x44')](this[_0x610c('0x1f')][_0x3d2329['stateinterface']][_0x610c('0xf6')])?!![]:this['agents'][_0x3d2329[_0x610c('0xed')]][_0x610c('0xf6')];}loggerBooked[_0x610c('0x4a')]('[booked][RR]',_0x34df19[_0x610c('0xe8')],_0x610c('0xf7'),JSON[_0x610c('0x75')](_[_0x610c('0x76')](this[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]],[_0x610c('0x48'),'unlockRR'])),_0x610c('0xf8'),JSON[_0x610c('0x75')](_0x3d2329[_0x610c('0xf9')]));if(!_['isNil'](_0x3d2329)&&_0x3d2329[_0x610c('0xec')]==='1'&&_0x3d2329[_0x610c('0xef')]==='0'&&this[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]]['unlockRR']){this[_0x610c('0x1f')][_0x3d2329['stateinterface']][_0x610c('0xf6')]=![];this['queueBooked'][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']]=[];this[_0x610c('0x1c')][_0x610c('0xf2')](_0x3d2329[_0x610c('0xf9')],_0x3d2329[_0x610c('0xed')])[_0x610c('0x99')](function(_0x541f15){logger['error']('[Catch][Preview][syncQueueStatusComplete]',util[_0x610c('0x67')](_0x541f15,{'showHidden':![],'depth':null}));})[_0x610c('0x1a')](function(){_0x2e3e14[_0x610c('0xba')](_0x2e3e14[_0x610c('0x1d')][_0x2e3e14['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);setTimeout(function(){_0x2e3e14['agents'][_0x3d2329[_0x610c('0xed')]][_0x610c('0xf6')]=!![];loggerBooked[_0x610c('0x4a')](_0x610c('0xfa'),_0x34df19[_0x610c('0xe8')],_0x610c('0xf7'),JSON[_0x610c('0x75')](_[_0x610c('0x76')](_0x2e3e14[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]],['name',_0x610c('0xf6')])),_0x610c('0xf8'),JSON[_0x610c('0x75')](_0x3d2329[_0x610c('0xf9')]));},0xc7);delete _0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375,_0x34df19[_0x610c('0xe8')]);});}else{loggerBooked[_0x610c('0x4a')](_0x610c('0xfb'));this[_0x610c('0xba')](this[_0x610c('0x1d')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xd5')],'ListId':this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd6')]||undefined,'CampaignId':this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch('[unlock][syncQueueStatusComplete]'));delete this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375);}}else{loggerBooked[_0x610c('0x4a')](_0x610c('0xfc'));this[_0x610c('0xba')](this['voiceQueues'][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd5')],'ListId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd6')]||undefined,'CampaignId':this['actions'][_0x34df19[_0x610c('0xe8')]]['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch('[unlock2][syncQueueStatusComplete]'));delete this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375);}}else{loggerBooked[_0x610c('0x4a')](_0x610c('0xfd'));this['updateOriginated'](this[_0x610c('0x1d')][this[_0x610c('0x23')][_0x34df19['actionid']]['queue']]);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':this['actions'][_0x34df19[_0x610c('0xe8')]]['ContactId'],'ListId':this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19['actionid']]['VoiceQueueId']||undefined,'CampaignId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd7')]||undefined})['catch'](loggerCatch(_0x610c('0xfe')));delete this['actions'][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375);}};Dialer[_0x610c('0x18')][_0x610c('0x32')]=function(_0xd0a159){var _0x4a2b4c=this[_0x610c('0x23')][_0xd0a159[_0x610c('0xe8')]];if(_0x4a2b4c){delete this[_0x610c('0x23')][_0xd0a159[_0x610c('0xe8')]];_0x4a2b4c[_0x610c('0xff')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));var _0x21c29e=_0x4a2b4c['type']===_0x610c('0xc4')?this[_0x610c('0x1e')][_0x4a2b4c['queue']]:this['voiceQueues'][_0x4a2b4c[_0x610c('0x100')]()];if(_0xd0a159[_0x610c('0x101')]!==_0x610c('0x102')){this[_0x610c('0xba')](_0x21c29e);return this[_0x610c('0x103')](_0x4a2b4c,_0x21c29e,_0xd0a159)[_0x610c('0x99')](loggerCatch(_0x610c('0x104')));}this['uniqueId'][_0xd0a159[_0x610c('0xb9')]]=_0x4a2b4c;}};Dialer[_0x610c('0x18')][_0x610c('0x3b')]=function(_0xbc021d){var _0x299503=this;var _0xfbcd5a=this[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];var _0x1625ba;if(!_[_0x610c('0xea')](_0xbc021d)&&!_['isNil'](_0xbc021d['variable'])&&!_[_0x610c('0xea')](_0xbc021d['variable']['amdstatus'])&&_0xbc021d[_0x610c('0x105')]===_0x610c('0x106')&&_0xfbcd5a){if(_0xfbcd5a[_0x610c('0x45')]!==_0x610c('0xc4')&&this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]==='HANGUP'){delete this[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];this[_0x610c('0xba')](this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]]);this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x109')]+=0x1;this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x10a')]+=0x1;_0x1625ba=new Hangup(_0xfbcd5a,_0xbc021d);_0x1625ba[_0x610c('0xc9')]=0x12;_0x1625ba[_0x610c('0x6f')]=_0x610c('0x10b');_0x1625ba[_0x610c('0x10c')]=_0x610c('0x10d');ami[_0x610c('0x10e')](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x1625ba,_0x610c('0x111')));this[_0x610c('0x112')](_0x1625ba,_0x610c('0x113'),'[syncHangupInAMD]');}if(_0xfbcd5a['type']!=='ivr'&&this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]===_0x610c('0x114')){return new Promise(function(_0x3e6f29,_0x3a5138){delete _0x299503[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];_0x299503['updateOriginated'](_0x299503[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]]);_0x299503['voiceQueues'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x109')]+=0x1;_0x299503[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]]['outboundAnswerAgiCallsDay']+=0x1;var _0x3b2246=_0x299503[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]];var _0x2d556b=new Hangup(_0xfbcd5a,_0xbc021d);_0x2d556b['state']=0x13;_0x2d556b['statedesc']=_0x610c('0x115');_0x2d556b['membername']='AMD';_0x2d556b['countmachineretry']+=0x1;_0x2d556b[_0x610c('0xcd')]+=0x1;_0x2d556b[_0x610c('0x111')]=!![];ami[_0x610c('0x10e')](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x2d556b,_0x610c('0x111')));hopperUtils[_0x610c('0xc0')](_0x2d556b)['catch'](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x2d556b[_0x610c('0x116')]+_0x2d556b[_0x610c('0x117')]+_0x2d556b[_0x610c('0x118')]+_0x2d556b[_0x610c('0x119')]+_0x2d556b[_0x610c('0xcc')]+_0x2d556b[_0x610c('0xe1')]+_0x2d556b['countmachineretry']+_0x2d556b['countagentrejectretry']>=_0x3b2246[_0x610c('0x11a')]){_0x299503[_0x610c('0x11b')](_0x2d556b,_0x3e6f29,_0x3a5138,_0x610c('0x11c'));}else{if(_0x2d556b[_0x610c('0x11d')]>=_0x3b2246[_0x610c('0x11e')]){_0x299503[_0x610c('0x11f')](_0x2d556b,_0x3e6f29,_0x3a5138,_0x610c('0x120'));}else{hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x2d556b['countmachineretry'],'scheduledat':moment()['add'](_0x3b2246[_0x610c('0x121')],_0x610c('0xd4'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2d556b[_0x610c('0xd5')],'ListId':_0x2d556b[_0x610c('0xe3')],'VoiceQueueId':_0x2d556b[_0x610c('0xd6')]||undefined,'CampaignId':_0x2d556b['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x122')));_0x3e6f29({'reschedule':0x1});}}});}if(_0xfbcd5a[_0x610c('0x45')]===_0x610c('0xc4')&&this[_0x610c('0x1e')][_0xfbcd5a['queue']][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]==='HANGUP'){delete this[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];this[_0x610c('0xba')](this[_0x610c('0x1e')][_0xfbcd5a[_0x610c('0xb8')]]);_0x1625ba=new Hangup(_0xfbcd5a,_0xbc021d);_0x1625ba[_0x610c('0xc9')]=0x12;_0x1625ba[_0x610c('0x6f')]=_0x610c('0x10b');_0x1625ba[_0x610c('0x10c')]=_0x610c('0x10d');ami[_0x610c('0x10e')](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x1625ba,'amd'));this['saveInDb'](_0x1625ba,_0x610c('0x123'),_0x610c('0x124'));}if(_0xfbcd5a[_0x610c('0x45')]===_0x610c('0xc4')&&this['campaigns'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]==='MACHINE'){return new Promise(function(_0x108379,_0x50d4b8){delete _0x299503['uniqueId'][_0xbc021d[_0x610c('0xb9')]];_0x299503[_0x610c('0xba')](_0x299503[_0x610c('0x1e')][_0xfbcd5a[_0x610c('0xb8')]]);_0x299503['campaigns'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x109')]+=0x1;_0x299503['campaigns'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x10a')]+=0x1;var _0x405259=_0x299503['campaigns'][_0xfbcd5a[_0x610c('0xb8')]];var _0x24c6a2=new Hangup(_0xfbcd5a,_0xbc021d);_0x24c6a2[_0x610c('0xc9')]=0x13;_0x24c6a2[_0x610c('0x6f')]='Machine';_0x24c6a2[_0x610c('0x10c')]='AMD';_0x24c6a2['countmachineretry']+=0x1;_0x24c6a2[_0x610c('0xcd')]+=0x1;_0x24c6a2[_0x610c('0x111')]=!![];ami['emit'](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x24c6a2,_0x610c('0x111')));hopperUtils[_0x610c('0xc0')](_0x24c6a2)[_0x610c('0x99')](loggerCatch(_0x610c('0x125')));if(_0x24c6a2['countbusyretry']+_0x24c6a2['countcongestionretry']+_0x24c6a2[_0x610c('0x118')]+_0x24c6a2[_0x610c('0x119')]+_0x24c6a2['countdropretry']+_0x24c6a2[_0x610c('0xe1')]+_0x24c6a2[_0x610c('0x11d')]+_0x24c6a2[_0x610c('0x126')]>=_0x405259[_0x610c('0x11a')]){_0x299503[_0x610c('0x11b')](_0x24c6a2,_0x108379,_0x50d4b8,_0x610c('0x11c'));}else{if(_0x24c6a2[_0x610c('0x11d')]>=_0x405259[_0x610c('0x11e')]){_0x299503['createStateFinal'](_0x24c6a2,_0x108379,_0x50d4b8,_0x610c('0x120'));}else{hopperUtils[_0x610c('0xd2')]({'active':![],'countmachineretry':_0x24c6a2[_0x610c('0x11d')],'scheduledat':moment()[_0x610c('0xe2')](_0x405259[_0x610c('0x121')],'minutes')[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x24c6a2[_0x610c('0xd5')],'ListId':_0x24c6a2[_0x610c('0xe3')],'VoiceQueueId':_0x24c6a2[_0x610c('0xd6')]||undefined,'CampaignId':_0x24c6a2['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x122')));_0x108379({'reschedule':0x1});}}});}}};Dialer[_0x610c('0x18')]['syncHangup']=function(_0x4308dc){var _0x44766d=this[_0x610c('0x25')][_0x4308dc[_0x610c('0xb9')]];var _0x4c8b5e;if(_0x44766d&&_0x44766d[_0x610c('0x45')]===_0x610c('0xc4')){delete this['uniqueId'][_0x4308dc[_0x610c('0xb9')]];this[_0x610c('0xba')](this['campaigns'][_0x44766d[_0x610c('0xb8')]]);this['campaigns'][_0x44766d[_0x610c('0xb8')]][_0x610c('0x127')]+=0x1;_0x4c8b5e=new Hangup(_0x44766d,_0x4308dc);hopperUtils['createHistory'](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x128')));hopperUtils[_0x610c('0xc2')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x129')));}if(_0x44766d&&_0x44766d[_0x610c('0x45')]!==_0x610c('0xc4')&&isNotNull(this['voiceQueues'][_0x44766d[_0x610c('0xb8')]]['dialQueueProject'])){delete this[_0x610c('0x25')][_0x4308dc['uniqueid']];this[_0x610c('0xba')](this[_0x610c('0x1d')][_0x44766d['queue']]);this['voiceQueues'][_0x44766d[_0x610c('0xb8')]]['outboundAnswerCallsDay']+=0x1;this[_0x610c('0x1d')][_0x44766d[_0x610c('0xb8')]][_0x610c('0x10a')]+=0x1;_0x4c8b5e=new Hangup(_0x44766d,_0x4308dc);_0x4c8b5e[_0x610c('0xc9')]=0x10;_0x4c8b5e['statedesc']=_0x610c('0x12a');_0x4c8b5e[_0x610c('0x10c')]=_0x610c('0x12b');hopperUtils[_0x610c('0xc0')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x128')));hopperUtils[_0x610c('0xc2')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch('[syncHangupIvr]'));}if(_0x44766d&&_0x44766d[_0x610c('0x45')]!==_0x610c('0xc4')&&!isNotNull(this['voiceQueues'][_0x44766d[_0x610c('0xb8')]]['dialQueueProject'])){delete this[_0x610c('0x25')][_0x4308dc[_0x610c('0xb9')]];this[_0x610c('0xba')](this[_0x610c('0x1d')][_0x44766d[_0x610c('0xb8')]]);this['voiceQueues'][_0x44766d['queue']][_0x610c('0x12c')]+=0x1;_0x4c8b5e=new Hangup(_0x44766d,_0x4308dc);_0x4c8b5e[_0x610c('0xc9')]=0xc;_0x4c8b5e[_0x610c('0x6f')]=_0x4308dc[_0x610c('0x12d')];_0x4c8b5e['membername']='Unknow';hopperUtils[_0x610c('0xc0')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x128')));hopperUtils[_0x610c('0xc2')](_0x4c8b5e)['catch'](loggerCatch(_0x610c('0x129')));}};Dialer[_0x610c('0x18')][_0x610c('0xa')]=function(_0x4368ef){var _0x3ac0ab=this;if(!_0x3ac0ab[_0x610c('0x2c')][_0x4368ef[_0x610c('0x48')]]){_0x3ac0ab['queuesSummary'][_0x4368ef[_0x610c('0x48')]]={'running':![]};}else if(_0x3ac0ab[_0x610c('0x2c')][_0x4368ef[_0x610c('0x48')]][_0x610c('0x12e')]===!![]){return;}else if(_0x3ac0ab[_0x610c('0x2c')][_0x4368ef['name']][_0x610c('0x12e')]===![]){_0x3ac0ab[_0x610c('0x2c')][_0x4368ef[_0x610c('0x48')]]['running']=!![];}var _0x1cd149=_0x3ac0ab[_0x610c('0x1d')][_0x4368ef[_0x610c('0x48')]];var _0x4eb1a8=_0x1cd149[_0x610c('0x69')]!==utils[_0x610c('0x6a')][_0x610c('0x7a')];var _0x2ae335=utils[_0x610c('0x12f')](_0x1cd149);_0x1cd149[_0x610c('0x130')]=utils[_0x610c('0x131')](_0x1cd149,_0x3ac0ab['trunks']);Promise['resolve']()[_0x610c('0x42')](function(){if(_0x1cd149['statusMessage']===utils[_0x610c('0x6a')][_0x610c('0x7a')]){if(_0x4eb1a8){clearPredictiveAttributes(_0x1cd149);_0x4368ef['startPredictive']=undefined;_0x4368ef['startProgressive']=undefined;}if(_0x1cd149[_0x610c('0x130')]===utils[_0x610c('0x6a')][_0x610c('0x7a')]){_0x4368ef[_0x610c('0x132')]=0x0;_0x4368ef[_0x610c('0xef')]=0x0;_0x4368ef[_0x610c('0x133')]=0x0;_0x4368ef[_0x610c('0x134')]=0x0;_0x4368ef[_0x610c('0x135')]=0x0;}}else if(_0x1cd149[_0x610c('0x130')]===utils[_0x610c('0x6a')]['ACTIVE']&&!_0x2ae335){return _0x3ac0ab['ifTime'](_0x1cd149,!![])[_0x610c('0x42')](function(){return _0x3ac0ab['ifTime'](_0x1cd149,![]);})[_0x610c('0x42')](function(){return _0x3ac0ab[_0x610c('0xaa')](_0x1cd149);})[_0x610c('0x99')](function(_0x394597){loggerSyncQueueSummary[_0x610c('0x62')](_0x610c('0x136'),util[_0x610c('0x67')](_0x394597,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x1cd149);});}else{clearPredictiveAttributes(_0x1cd149);}})[_0x610c('0x42')](function(){var _0x57adbc=_0x4368ef[_0x610c('0x137')](_0x1cd149);if(_0x57adbc||_0x1cd149[_0x610c('0x138')]){_0x1cd149[_0x610c('0x138')]=![];_0x4368ef[_0x610c('0x139')](_0x1cd149);Object[_0x610c('0x13a')](_0x1cd149,_0x4368ef);emitOutboundVoiceQueueSummary(_0x4368ef);}_0x3ac0ab['queuesSummary'][_0x1cd149[_0x610c('0x48')]][_0x610c('0x12e')]=![];})['catch'](function(_0x30272c){logger[_0x610c('0x65')](_0x610c('0x136'),util[_0x610c('0x67')](_0x30272c,{'showHidden':![],'depth':null}));_0x3ac0ab[_0x610c('0x2c')][_0x1cd149['name']][_0x610c('0x12e')]=![];});};Dialer[_0x610c('0x18')][_0x610c('0x37')]=_['throttle'](function(){var _0x2f17ae=_[_0x610c('0x13b')](this[_0x610c('0x1d')],function(_0x53a82d){return _0x53a82d['dialPreviewRecallmeReminder'];});var _0x95ab0f=_['filter'](this[_0x610c('0x1f')],function(_0x557c70){return _0x557c70[_0x610c('0x13c')]&&_0x557c70[_0x610c('0xec')]===_0x610c('0x85');});if(_0x2f17ae['length']>0x0&&_0x95ab0f[_0x610c('0x92')]>0x0){return Promise[_0x610c('0xa3')]()['then'](cmHopper['handlePreviewRecallNotifications'](_[_0x610c('0x13d')](_0x2f17ae,'id'),previewRecallmeReminderInterval,_['map'](_0x95ab0f,'id')))[_0x610c('0x42')](function(_0x277e98){for(var _0x327d6c=0x0;_0x327d6c<_0x277e98[_0x610c('0x92')];_0x327d6c++){var _0x453412=_0x277e98[_0x327d6c][_0x610c('0x13e')]['name'];if(_0x453412)io['to'](util[_0x610c('0x47')](_0x610c('0x13f'),_0x453412))['emit']('user:dialPreviewRecallReminder',{'hopper':_0x277e98[_0x327d6c]});}})[_0x610c('0x99')](function(_0x16ae87){logger[_0x610c('0x65')](_0x610c('0x140'),_0x16ae87);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0x610c('0x18')][_0x610c('0x40')]=function(){var _0xb198df=this;setInterval(function(){_0xb198df[_0x610c('0x141')](_0xb198df[_0x610c('0x25')],'[uniqueid]');_0xb198df[_0x610c('0x141')](_0xb198df[_0x610c('0x23')],_0x610c('0x142'));},0x32c8);};Dialer[_0x610c('0x18')][_0x610c('0x141')]=function(_0x14a91a,_0x3457cc){var _0x298a8b=this;for(var _0x562723 in _0x14a91a){if(typeof _0x14a91a[_0x562723]!==_0x610c('0x143')){this[_0x610c('0x1b')][_0x610c('0x144')](function(){if(!_[_0x610c('0xea')](_0x14a91a[_0x562723])){return ami[_0x610c('0x94')]({'action':_0x610c('0xec'),'channel':_0x14a91a[_0x562723][_0x610c('0xe6')]})['catch'](function(_0x52f582){if(_0x52f582[_0x610c('0x69')]===_0x610c('0x145')){setTimeout(function(){if(_0x14a91a[_0x562723]&&_0x14a91a[_0x562723]['type']!==_0x610c('0xc4')){_0x298a8b[_0x610c('0xba')](_0x298a8b[_0x610c('0x1d')][_0x14a91a[_0x562723][_0x610c('0xb8')]]);logger[_0x610c('0x65')](_0x610c('0x146'),_0x3457cc,_0x562723,_0x14a91a[_0x562723][_0x610c('0xb8')]);delete _0x14a91a[_0x562723];}if(_0x14a91a[_0x562723]&&_0x14a91a[_0x562723][_0x610c('0x45')]===_0x610c('0xc4')){_0x298a8b[_0x610c('0xba')](_0x298a8b[_0x610c('0x1e')][_0x14a91a[_0x562723][_0x610c('0xb8')]]);logger[_0x610c('0x65')](_0x610c('0x147'),_0x3457cc,_0x562723,_0x14a91a[_0x562723][_0x610c('0xb8')]);delete _0x14a91a[_0x562723];}},0x2328);}});}});}}};Dialer[_0x610c('0x18')]['getVoiceQueueRtPauses']=function(_0x2eca31){return Promise[_0x610c('0xa3')]()[_0x610c('0x42')](voiceQueueRt[_0x610c('0x148')](_0x2eca31))[_0x610c('0x99')](loggerCatch(_0x610c('0x149')));};Dialer[_0x610c('0x18')][_0x610c('0xba')]=function(_0x4804d0){if(!_['isUndefined'](_0x4804d0)&&_0x4804d0!==null){if(typeof _0x4804d0['originated']!==_0x610c('0x143')){if(_0x4804d0[_0x610c('0x7e')]>0x0){_0x4804d0[_0x610c('0x7e')]-=0x1;}else{logger[_0x610c('0x65')](_0x610c('0x14a'));}}}else{logger[_0x610c('0x65')]('[updateOriginated]\x20is\x20null\x20or\x20undefined');}};Dialer[_0x610c('0x18')]['loggerHandler']=function(_0x37a235,_0xda778a){var _0x2eeb15=this;return function(_0x4c550c){_0x2eeb15[_0x610c('0xba')](_0xda778a);logger[_0x610c('0x65')](_0x37a235,util[_0x610c('0x67')](_0x4c550c,{'showHidden':![],'depth':null}));};};Dialer[_0x610c('0x18')][_0x610c('0x14b')]=function(_0x3a15c1,_0x1a034b,_0x225422){var _0x1be9b9={'state':0x19,'statedesc':_0x610c('0x14c')};this['updateOriginated'](_0x1a034b);this[_0x610c('0x112')](_[_0x610c('0xee')](_0x1be9b9,_[_0x610c('0x76')](_0x225422,[_0x610c('0xd5'),'ListId','UserId','VoiceQueueId','CampaignId'])),_0x610c('0x14d'),'[emptyContact]');logger['error'](_0x3a15c1);};Dialer[_0x610c('0x18')][_0x610c('0x112')]=function(_0x9496e7,_0x4be26b,_0xef26dc){hopperUtils[_0x610c('0xc0')](_0x9496e7)[_0x610c('0x99')](loggerCatch(_0x4be26b));hopperUtils[_0x610c('0xc2')](_0x9496e7)[_0x610c('0x99')](loggerCatch(_0xef26dc));};Dialer[_0x610c('0x18')][_0x610c('0xd0')]=function(_0x38c1c2,_0x54b535){hopperUtils['createHistory'](_0x38c1c2)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory]'));if(_0x54b535==0x0){hopperUtils[_0x610c('0xc2')](_0x38c1c2)[_0x610c('0x99')](loggerCatch(_0x610c('0x14e')));}};Dialer['prototype'][_0x610c('0x140')]=function(_0x4db72e){return Promise[_0x610c('0xa3')]()[_0x610c('0x42')](cmHopper[_0x610c('0x14f')](_0x4db72e['id'],previewRecallmeReminderInterval))['then'](function(_0x13a5d3){for(var _0x38bb94=0x0;_0x38bb94<_0x13a5d3[_0x610c('0x92')];_0x38bb94++){var _0x5daa33=_0x13a5d3[_0x38bb94]['Agent'][_0x610c('0x48')];if(_0x5daa33)io['to'](util[_0x610c('0x47')](_0x610c('0x13f'),_0x5daa33))[_0x610c('0x10e')]('user:dialPreviewRecallReminder',{'hopper':_0x13a5d3[_0x38bb94]});}})[_0x610c('0x99')](function(){});};Dialer[_0x610c('0x18')][_0x610c('0xa8')]=function(_0x4dcade){var _0x444eb4=this;return function(){_0x444eb4[_0x610c('0x150')](_0x4dcade);};};Dialer[_0x610c('0x18')][_0x610c('0x151')]=function(_0x37c731,_0xc663ba){var _0x1e7fba=this;var _0x4e9fcd=uuid['v4']();this['actions'][_0x4e9fcd]=new Action(_0x37c731,_0xc663ba,_0x4e9fcd);return new Promise(function(_0x392c0,_0x381b1c){if(_['isUndefined'](_0x37c731)&&typeof _0x37c731!=='object'){return _0x381b1c(msgResponse(_0x610c('0x152'),_0x610c('0x8d'),_0x610c('0x153')));}if(_[_0x610c('0x44')](_0xc663ba[_0x610c('0x154')])||_0xc663ba[_0x610c('0x154')]===null){return _0x381b1c(msgResponse(_0x610c('0x152'),_0x610c('0x8d'),_0x610c('0x155')));}var _0x4c5c0={'XMD-CALLERID':_0x1e7fba[_0x610c('0x23')][_0x4e9fcd]['getCaller'](),'XMD-AGI':_0x37c731[_0x610c('0x156')]?util[_0x610c('0x47')]('\x22agi://%s/square,%s\x22',ipAgi,_0x37c731[_0x610c('0x156')]):'NONE','XMD-AGIAFTER':_0x37c731[_0x610c('0x157')]?util[_0x610c('0x47')](_0x610c('0x158'),ipAgi,_0x37c731[_0x610c('0x157')]):_0x610c('0x159'),'XMD-QUEUE':utils[_0x610c('0x15a')](_0x37c731)?util[_0x610c('0x47')](_0x610c('0x15b'),_0x37c731[_0x610c('0x48')],_0x37c731['dialQueueOptions']||'',_0x37c731[_0x610c('0xbe')]?'c':'',_0x37c731[_0x610c('0x15c')]||0x3):'NONE','XMD-CONTACTID':_0xc663ba[_0x610c('0xd5')],'XMD-CDRTYPE':_0x610c('0x15d'),'CALLERID(all)':_0x1e7fba['actions'][_0x4e9fcd][_0x610c('0x15e')](),'XMD-AMD':_0x37c731[_0x610c('0x107')]?_0x610c('0x15f'):'NONE','XMD-DESTINATION':_0x610c('0x106')};if(_0x37c731['dialAMDActive']){_0x4c5c0['XMD-AMDINITIALSILENCE']=_0x37c731[_0x610c('0x160')]||0x9c4;_0x4c5c0[_0x610c('0x161')]=_0x37c731[_0x610c('0x162')]||0x5dc;_0x4c5c0[_0x610c('0x163')]=_0x37c731[_0x610c('0x164')]||0x320;_0x4c5c0[_0x610c('0x165')]=_0x37c731[_0x610c('0x166')]||0x1388;_0x4c5c0[_0x610c('0x167')]=_0x37c731[_0x610c('0x168')]||0x64;_0x4c5c0[_0x610c('0x169')]=_0x37c731['dialAMDBetweenWordsSilence']||0x32;_0x4c5c0[_0x610c('0x16a')]=_0x37c731[_0x610c('0x16b')]||0x3;_0x4c5c0[_0x610c('0x16c')]=_0x37c731[_0x610c('0x16d')]||0x100;_0x4c5c0[_0x610c('0x16e')]=_0x37c731[_0x610c('0x16f')]||0x1388;}if(utils['isOutboundQueue'](_0x37c731)){_0x4c5c0[_0x610c('0x170')]=_0xc663ba[_0x610c('0xd6')];}else{_0x4c5c0[_0x610c('0x171')]=_0xc663ba[_0x610c('0xd7')];}var _0x56c9d6=utils[_0x610c('0x172')](_0xc663ba[_0x610c('0x173')]);Object[_0x610c('0x13a')](_0x4c5c0,_0x56c9d6);var _0xd18300=_0x1e7fba[_0x610c('0x88')](_0x37c731[_0x610c('0x87')])?utils[_0x610c('0x174')](_0x37c731[_0x610c('0x87')]['callerid'],_0x37c731[_0x610c('0x175')],_0x37c731['dialRandomLastDigitCallerIdNumber']>0x0?utils[_0x610c('0x176')](_0x37c731[_0x610c('0x177')],_0x37c731['dialRandomLastDigitCallerIdNumber']):_0x37c731[_0x610c('0x177')]):utils[_0x610c('0x174')](_[_0x610c('0xea')](_0x37c731[_0x610c('0x89')])?_0x37c731[_0x610c('0x87')][_0x610c('0x178')]:_0x37c731[_0x610c('0x89')][_0x610c('0x178')],_0x37c731[_0x610c('0x175')],_0x37c731[_0x610c('0x179')]>0x0?utils[_0x610c('0x176')](_0x37c731['dialOriginateCallerIdNumber'],_0x37c731[_0x610c('0x179')]):_0x37c731[_0x610c('0x177')]);if(_0xd18300){_0x4c5c0[_0x610c('0x17a')]=_0x1e7fba[_0x610c('0x23')][_0x4e9fcd][_0x610c('0x17b')]=utils[_0x610c('0x17c')](_0xd18300);_0x4c5c0['XMD-ORIGINATECALLERIDNUM']=_0xc663ba[_0x610c('0x154')];}_0x37c731['variables']=_0x4c5c0;return ami['Action']({'actionid':_0x4e9fcd,'action':'originate','channel':_0x1e7fba[_0x610c('0x88')](_0x37c731[_0x610c('0x87')])?util[_0x610c('0x47')]('SIP/%s/%s%s',_0x37c731[_0x610c('0x87')][_0x610c('0x48')],isNotNull(_0x37c731[_0x610c('0x17d')])?_0x37c731[_0x610c('0x17d')]['trim']()||'':'',_0x37c731['dialCutDigit']>0x0?_0xc663ba[_0x610c('0x154')][_0x610c('0x17e')](_0x37c731[_0x610c('0x17f')]):_0xc663ba[_0x610c('0x154')]):util[_0x610c('0x47')](_0x610c('0x180'),_[_0x610c('0xea')](_0x37c731['TrunkBackup'])?_0x37c731[_0x610c('0x87')]['name']:_0x37c731[_0x610c('0x89')]['name'],isNotNull(_0x37c731[_0x610c('0x17d')])?_0x37c731[_0x610c('0x17d')][_0x610c('0x181')]()||'':'',_0x37c731[_0x610c('0x17f')]>0x0?_0xc663ba[_0x610c('0x154')][_0x610c('0x17e')](_0x37c731[_0x610c('0x17f')]):_0xc663ba[_0x610c('0x154')]),'callerid':_0xd18300,'Exten':_0x610c('0x106'),'Context':_0x610c('0x182'),'Priority':'1','variable':_0x4c5c0,'timeout':(_0x37c731[_0x610c('0x183')]||0x1e)*0x3e8,'async':!![],'channelid':_0x4e9fcd})[_0x610c('0x42')](function(_0x4aec53){return _0x392c0(_0x4aec53);})[_0x610c('0x99')](function(_0x4e0b56){_0x37c731['outboundOriginateFailureCallsDay']+=0x1;var _0x2daa97=new History(_0x1e7fba[_0x610c('0x23')][_0x4e9fcd]);logger[_0x610c('0x65')](util[_0x610c('0x47')](_0x610c('0x184'),JSON[_0x610c('0x75')](_0x4e0b56)));_0x2daa97[_0x610c('0xc9')]=0xe;_0x2daa97['statedesc']=_0x610c('0x185');_0x2daa97['starttime']=moment()[_0x610c('0x47')](_0x610c('0xbf'));_0x2daa97[_0x610c('0x70')]=_0x2daa97[_0x610c('0x71')];hopperUtils[_0x610c('0xc0')](_0x2daa97)[_0x610c('0x99')](loggerCatch(_0x610c('0x186')));_0x1e7fba[_0x610c('0xc2')](_0x2daa97)[_0x610c('0x99')](loggerCatch('[originate][error]'))['finally'](function(){delete _0x1e7fba[_0x610c('0x23')][_0x4e9fcd];return _0x381b1c(msgResponse(_0x610c('0x152'),_0x610c('0x83'),_0x610c('0x187')));});});});};Dialer[_0x610c('0x18')][_0x610c('0x188')]=function(_0x1a5779,_0x29390b,_0x218122){var _0x1bd1b0=new History(_0x29390b);if(_0x1bd1b0[_0x610c('0x116')]+_0x1bd1b0['countcongestionretry']+_0x1bd1b0[_0x610c('0x118')]+_0x1bd1b0[_0x610c('0x119')]+_0x1bd1b0[_0x610c('0xcc')]+_0x1bd1b0[_0x610c('0xe1')]+_0x1bd1b0[_0x610c('0x11d')]+_0x1bd1b0[_0x610c('0x126')]>=_0x218122[_0x610c('0x11a')]-0x1){return!![];}switch(_0x1a5779){case 0x3:if(_0x1bd1b0[_0x610c('0x118')]>=_0x218122[_0x610c('0x189')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countnoanswerretry':_0x1bd1b0['countnoanswerretry']+=0x1,'scheduledat':moment()[_0x610c('0xe2')](_0x218122[_0x610c('0x18a')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0['ListId'],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x18b')));break;case 0x5:if(_0x1bd1b0['countbusyretry']>=_0x218122['dialBusyMaxRetry']-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countbusyretry':_0x1bd1b0[_0x610c('0x116')]+=0x1,'scheduledat':moment()[_0x610c('0xe2')](_0x218122['dialBusyRetryFrequency'],_0x610c('0xd4'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x18c')));break;case 0x8:if(_0x1bd1b0['countcongestionretry']>=_0x218122[_0x610c('0x18d')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countcongestionretry':_0x1bd1b0['countcongestionretry']+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0x18e')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x18f')));break;case 0x0:if(_0x1bd1b0['countnosuchnumberretry']>=_0x218122['dialNoSuchNumberMaxRetry']-0x1){return!![];}else{hopperUtils[_0x610c('0xd2')]({'active':![],'countnosuchnumberretry':_0x1bd1b0[_0x610c('0x119')]+=0x1,'scheduledat':moment()['add'](_0x218122['dialNoSuchNumberRetryFrequency'],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})['catch'](loggerCatch(_0x610c('0x190')));}break;case 0xa:if(_0x1bd1b0[_0x610c('0xcc')]>=_0x218122[_0x610c('0x191')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countdropretry':_0x1bd1b0[_0x610c('0xcc')]+=0x1,'scheduledat':moment()[_0x610c('0xe2')](_0x218122[_0x610c('0xd3')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0['ListId'],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xd8')));break;case 0xb:if(_0x1bd1b0[_0x610c('0xe1')]>=_0x218122[_0x610c('0x192')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countabandonedretry':_0x1bd1b0['countabandonedretry']+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0xdf')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0['ContactId'],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xe4')));break;case 0x13:if(_0x1bd1b0[_0x610c('0x11d')]>=_0x218122[_0x610c('0x11e')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countmachineretry':_0x1bd1b0['countmachineretry']+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0x121')],_0x610c('0xd4'))['format'](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x122')));break;case 0x14:if(_0x1bd1b0[_0x610c('0x126')]>=_0x218122[_0x610c('0x193')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countagentrejectretry':_0x1bd1b0[_0x610c('0x126')]+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0x194')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0['ContactId'],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x195')));break;default:return!![];}};Dialer[_0x610c('0x18')][_0x610c('0x103')]=function(_0x22bf50,_0x565ec0,_0x2b9ed7){var _0x2017a5=this;var _0x16dec3=new History(_0x22bf50);var _0x276c68=![];var _0xa3160d;var _0x230580;return new Promise(function(_0x250074,_0x3a88ba){if(_['isUndefined'](_0x565ec0)&&typeof _0x565ec0!=='object'){return _0x3a88ba(msgResponse(_0x610c('0x196'),_0x610c('0x8d'),'entity\x20is\x20undefine'));}if(_[_0x610c('0x44')](_0x2b9ed7)&&typeof _0x2b9ed7!=='object'){return _0x3a88ba(msgResponse(_0x610c('0x196'),_0x610c('0x8d'),'evt\x20is\x20undefine'));}hopperUtils[_0x610c('0xcf')](_0x16dec3,_0x2b9ed7[_0x610c('0xbc')],_0x565ec0)[_0x610c('0x42')](function(_0x8b1d20){if(_0x8b1d20[_0x610c('0xd1')]==0x1)_0x276c68=!![];switch(_0x2b9ed7[_0x610c('0xbc')]){case'0':_0x565ec0['outboundNoSuchCallsDay']+=0x1;_0x16dec3[_0x610c('0xc9')]=0x0;_0x16dec3['statedesc']=_0x610c('0x197');_0x16dec3[_0x610c('0x119')]+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;ami[_0x610c('0x10e')](_0x610c('0x198'),ut[_0x610c('0x110')](_0x22bf50,_0x610c('0x199')));_0xa3160d=_0x565ec0[_0x610c('0x19a')];_0x230580=_0x565ec0['callAdditionalPhoneAfterMin'];hopperUtils['createHistory'](_0x16dec3)['catch'](loggerCatch(_0x610c('0x125')));if(_0x2017a5[_0x610c('0x188')](0x0,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3['countnosuchnumberretry']>=_0x565ec0['dialNoSuchNumberMaxRetry']){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x19b'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,'reason\x200\x20no\x20such\x20number....');}}break;case'3':_0x565ec0[_0x610c('0x19c')]+=0x1;_0x16dec3[_0x610c('0xc9')]=0x3;_0x16dec3[_0x610c('0x6f')]=_0x610c('0x19d');_0x16dec3[_0x610c('0x118')]+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;var _0x40c919=ut[_0x610c('0x19e')](_0x22bf50,_0x565ec0);ami[_0x610c('0x10e')](_0x610c('0x19f'),_0x40c919);_0xa3160d=_0x565ec0[_0x610c('0x18a')];_0x230580=_0x565ec0[_0x610c('0xce')];hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][3]'));if(_0x2017a5[_0x610c('0x188')](0x3,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x118')]>=_0x565ec0[_0x610c('0x189')]){_0x2017a5['createStateFinal'](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a0'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a0'));}}break;case'5':_0x565ec0['outboundBusyCallsDay']+=0x1;_0x16dec3[_0x610c('0xc9')]=0x5;_0x16dec3[_0x610c('0x6f')]='Busy';_0x16dec3[_0x610c('0x116')]+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;ami[_0x610c('0x10e')]('custom:agentbusy',ut[_0x610c('0x110')](_0x22bf50,_0x610c('0x1a1')));_0xa3160d=_0x565ec0[_0x610c('0x1a2')];_0x230580=_0x565ec0[_0x610c('0xce')];hopperUtils[_0x610c('0xc0')](_0x16dec3)['catch'](loggerCatch(_0x610c('0x1a3')));if(_0x2017a5[_0x610c('0x188')](0x5,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x116')]>=_0x565ec0[_0x610c('0x1a4')]){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,'reason\x205\x20busy');}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a5'));}}break;case'8':_0x565ec0[_0x610c('0x1a6')]+=0x1;_0x16dec3[_0x610c('0xc9')]=0x8;_0x16dec3['statedesc']=_0x610c('0x1a7');_0x16dec3['countcongestionretry']+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;_0xa3160d=_0x565ec0[_0x610c('0x18e')];_0x230580=_0x565ec0[_0x610c('0xce')];ami['emit']('custom:agentcongestion',ut['buildObj'](_0x22bf50,_0x610c('0x1a8')));hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][8]'));if(_0x2017a5['checkRetriveMax'](0x8,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3['countcongestionretry']>=_0x565ec0['dialCongestionMaxRetry']){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a9'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a9'));}}break;case'11':_0x565ec0[_0x610c('0x1aa')]+=0x1;_0x16dec3['state']=0xb;_0x16dec3[_0x610c('0x6f')]=_0x610c('0xdd');_0x16dec3['countabandonedretry']+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;_0xa3160d=_0x565ec0[_0x610c('0xdf')];_0x230580=_0x565ec0['callAdditionalPhoneAfterMin'];hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch(_0x610c('0x1ab')));if(_0x2017a5[_0x610c('0x188')](0xb,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0xe1')]>=_0x565ec0[_0x610c('0x192')]){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1ac'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,'reason\x2011\x20abandoned');}}break;case'20':_0x565ec0[_0x610c('0x1ad')]+=0x1;_0x16dec3['state']=0x14;_0x16dec3['statedesc']='AgentReject';_0x16dec3['countagentrejectretry']+=0x1;_0x16dec3['countglobal']+=0x1;_0xa3160d=_0x565ec0[_0x610c('0x194')];_0x230580=_0x565ec0[_0x610c('0xce')];ami[_0x610c('0x10e')](_0x610c('0x1ae'),ut[_0x610c('0x110')](_0x22bf50,_0x610c('0x1af')));hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch(_0x610c('0x1b0')));if(_0x2017a5[_0x610c('0x188')](0x14,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x126')]>=_0x565ec0[_0x610c('0x193')]){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1b1'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1b1'));}}break;default:_0x565ec0['outboundUnknownCallsDay']+=0x1;_0x16dec3[_0x610c('0xc9')]=0xc;_0x16dec3[_0x610c('0x6f')]=_0x2b9ed7[_0x610c('0xbc')];_0xa3160d=_0x565ec0['dialAgentRejectRetryFrequency'];_0x230580=_0x565ec0[_0x610c('0xce')];hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][?]'));if(_0x2017a5[_0x610c('0x188')](_0x2b9ed7[_0x610c('0xbc')],_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x116')]+_0x16dec3[_0x610c('0x117')]+_0x16dec3[_0x610c('0x118')]+_0x16dec3[_0x610c('0x119')]+_0x16dec3['countdropretry']+_0x16dec3[_0x610c('0xe1')]+_0x16dec3[_0x610c('0x11d')]+_0x16dec3[_0x610c('0x126')]>=_0x565ec0[_0x610c('0x11a')]){_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x2b9ed7[_0x610c('0xbc')]);}else{_0x2017a5['createStateFinal'](_0x16dec3,_0x250074,_0x3a88ba,_0x2b9ed7['reason']);}}}})[_0x610c('0x42')](function(){if(_0x276c68){hopperUtils[_0x610c('0xdb')](_0x16dec3,_0xa3160d,_0x230580)[_0x610c('0x42')](function(){return _0x250074(0x1);});}});});};Dialer[_0x610c('0x18')][_0x610c('0x11b')]=function(_0x53b02d,_0x260a1a,_0x3370e1,_0x5249d3){var _0x54e760=new Final(_0x53b02d);_0x54e760[_0x610c('0xc9')]=0xf;_0x54e760['statedesc']=_0x610c('0x1b2');this['createStateFinal'](_0x54e760,_0x260a1a,_0x3370e1,_0x5249d3);};Dialer[_0x610c('0x18')]['createStateFinal']=function(_0x58fba5,_0x222117,_0x3453ed,_0x29f4a1){hopperUtils['moveContactManagedDialer'](_0x58fba5)[_0x610c('0x42')](function(){return _0x222117(msgResponse(_0x610c('0x196'),'Success',_0x29f4a1));})['catch'](function(){return _0x3453ed(msgResponse('[moveContactManagedDialer][0]','Failure',_0x610c('0x1b3')));});};Dialer[_0x610c('0x18')][_0x610c('0xae')]=function(_0x21977c){var _0x4ee843=_0x21977c[_0x610c('0x1b4')]/0x64;var _0x506273=_0x21977c['outboundDropCallsDayTimeout']/(_0x21977c[_0x610c('0x1b5')]+_0x21977c[_0x610c('0x109')]);var _0x2cbbd8=Math[_0x610c('0x1b6')](_0x21977c[_0x610c('0x1b7')]*(_0x21977c[_0x610c('0x1b8')]/0x64));var _0x1f59a2=Math['round'](_0x21977c[_0x610c('0x1b7')]*(_0x21977c[_0x610c('0x1b9')]/0x64));var _0x4d72e0=_0x21977c[_0x610c('0x132')]+_0x21977c[_0x610c('0x134')];var _0x4729fb=Math['floor'](_0x21977c['erlangCalls']*_0x21977c[_0x610c('0x61')]*_0x21977c['predictiveIntervalHitRate']*_0x21977c[_0x610c('0x1ba')]);if(_[_0x610c('0x44')](_0x21977c[_0x610c('0x28')])){if(!_[_0x610c('0x44')](_0x21977c[_0x610c('0x27')])){_0x21977c[_0x610c('0x27')]=undefined;loggerPredictive[_0x610c('0x65')](_0x610c('0x1bb'),_0x610c('0x1bc'));}if(!_[_0x610c('0x44')](_0x21977c[_0x610c('0x63')])){loggerPredictive[_0x610c('0x65')](_0x610c('0x1bb'),_0x610c('0x1bd'));clearInterval(_0x21977c['handlePredictive']);_0x21977c[_0x610c('0x63')]=undefined;}_0x21977c['startProgressive']=moment()[_0x610c('0x47')](_0x610c('0xbf'));loggerPredictive[_0x610c('0x4a')](_0x21977c[_0x610c('0x48')],_0x610c('0x1be'),_0x21977c[_0x610c('0x28')]);this[_0x610c('0xad')](_0x21977c,0x1);}else if(ifInterval(_0x21977c['dialPredictiveInterval'],_0x21977c[_0x610c('0x28')])){this[_0x610c('0xad')](_0x21977c,0x1);loggerPredictiveCalls['info'](_0x610c('0x1bf'),_0x21977c[_0x610c('0x28')],_0x21977c[_0x610c('0x48')]);_0x21977c['erlangCalls']=0x0;_0x21977c[_0x610c('0xc8')]=0x0;}else if(_0x4ee843<_0x506273&&_0x21977c['dialPredictiveOptimization']===_0x610c('0x1c0')){clearPredictiveAttributes(_0x21977c);loggerPredictive['info'](_0x610c('0x1c1'),_0x610c('0x1c2'),_0x506273,'startProgressive',_0x21977c[_0x610c('0x48')]);}else if(_0x4729fb<_0x21977c['predictiveIntervalErlangCallsDroppedCalls']&&_0x21977c['dialPredictiveOptimization']==='dropRate'){clearPredictiveAttributes(_0x21977c);loggerPredictive['info'](_0x610c('0x1c3'),_0x610c('0x1c4'),_0x4729fb,_0x610c('0x1c5'),_0x21977c[_0x610c('0xc8')],_0x610c('0x28'),_0x21977c['name']);}else if(!ifInterval(_0x21977c[_0x610c('0x1c6')],_0x21977c['startProgressive'])&&_['isUndefined'](_0x21977c[_0x610c('0x27')])&&!_['isUndefined'](_0x21977c[_0x610c('0x28')])){_0x21977c[_0x610c('0x27')]=moment()['format'](_0x610c('0xbf'));loggerPredictive[_0x610c('0x4a')](_0x21977c['name'],_0x610c('0x1c7'),_0x21977c[_0x610c('0x27')]);hopperUtils['avgHandleTime'](_0x21977c[_0x610c('0x1c6')])[_0x610c('0x42')](this[_0x610c('0x1c8')](_0x21977c))[_0x610c('0x42')](mergeDataErlangB(_0x21977c))['then'](this['startMethodPredictive'](_0x21977c))[_0x610c('0x99')](loggerCatchPredictive(_0x610c('0x1c9'),_0x21977c));}else if(!ifInterval(_0x21977c['dialPredictiveInterval'],_0x21977c[_0x610c('0x27')])){_0x21977c[_0x610c('0xc8')]=0x0;_0x21977c['startPredictive']=moment()[_0x610c('0x47')](_0x610c('0xbf'));loggerPredictive['info'](_0x21977c['name'],_0x610c('0x1ca'),_0x21977c['startPredictive']);clearInterval(_0x21977c[_0x610c('0x63')]);_0x21977c[_0x610c('0x63')]=undefined;hopperUtils[_0x610c('0x1cb')](_0x21977c[_0x610c('0x1c6')])[_0x610c('0x42')](this[_0x610c('0x1c8')](_0x21977c))['then'](mergeDataErlangB(_0x21977c))[_0x610c('0x42')](this[_0x610c('0x1cc')](_0x21977c))[_0x610c('0x99')](loggerCatchPredictive(_0x610c('0x1cd'),_0x21977c));}else if(_0x21977c[_0x610c('0x1b7')]&&_0x4d72e0<_0x21977c['predictiveIntervalAvailable']-_0x1f59a2){clearPredictiveAttributes(_0x21977c);loggerPredictive[_0x610c('0x4a')](_0x21977c[_0x610c('0x48')],_0x610c('0x1ce'),_0x4d72e0,_0x610c('0x1cf'),_0x21977c[_0x610c('0x1b7')],'-',_0x1f59a2,'=',_0x21977c[_0x610c('0x1b7')]-_0x1f59a2,')');}else if(_0x21977c[_0x610c('0x1b7')]&&_0x4d72e0>_0x21977c[_0x610c('0x1b7')]+_0x2cbbd8){clearPredictiveAttributes(_0x21977c);loggerPredictive[_0x610c('0x4a')](_0x21977c[_0x610c('0x48')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x4d72e0,_0x610c('0x1d0'),_0x21977c['predictiveIntervalAvailable'],'+',_0x2cbbd8,'=',_0x21977c[_0x610c('0x1b7')]+_0x2cbbd8,')');}};Dialer[_0x610c('0x18')][_0x610c('0x1c8')]=function(_0x314cef){var _0x3c675b=this;return function(_0x2c6189){return new Promise(function(_0x291948,_0x2aa22d){_['merge'](_0x314cef,_0x2c6189[0x0]);if(checkGetDataPredictive(_0x2c6189[0x0])){var _0x5d292b=_0x314cef[_0x610c('0x1b7')]=_0x314cef[_0x610c('0x134')]+_0x314cef[_0x610c('0x132')];var _0x41e04d=_0x314cef[_0x610c('0x1c6')]*0x3c;var _0x4d2a16=_0x2c6189[0x0][_0x610c('0x55')]+_0x2c6189[0x0][_0x610c('0x53')];var _0x5aa2ed=(_0x2c6189[0x0][_0x610c('0x4f')]+_0x2c6189[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x2c6189[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x2c6189[0x0][_0x610c('0x4d')];_0x314cef['predictiveIntervalHitRate']=_0x5aa2ed>0x0?_0x5aa2ed:0x1;switch(_0x314cef[_0x610c('0x1d1')]){case _0x610c('0x1c0'):var _0x39c158=_0x314cef[_0x610c('0x1b4')]/0x64;return _0x3c675b['abandonmentRate'](_0x5d292b,_0x41e04d,_0x4d2a16,_0x5aa2ed,_0x39c158)[_0x610c('0x42')](function(_0x1b9724){return _0x291948(_0x1b9724);});case _0x610c('0x1d2'):var _0x2f1dd9=_0x314cef[_0x610c('0x1b4')]/0x64;return _0x3c675b[_0x610c('0x1d3')](_0x5d292b,_0x41e04d,_0x4d2a16,_0x5aa2ed,_0x2f1dd9)[_0x610c('0x42')](function(_0x4266ee){return _0x291948(_0x4266ee);});default:return _0x2aa22d(msgResponse('[getDataPredictive]',_0x610c('0x8d'),_0x610c('0x1d4')));}}else{return _0x2aa22d(msgResponse(_0x610c('0x1d5'),_0x610c('0x8d'),_0x610c('0x1d6')));}});};};Dialer[_0x610c('0x18')][_0x610c('0x1d7')]=function(_0x3e42a7){var _0x42e047=this;return function(_0xb3e746){return new Promise(function(_0x43c332,_0x36066c){_[_0x610c('0xee')](_0x3e42a7,_0xb3e746[0x0]);if(checkGetDataPredictive(_0xb3e746[0x0])){loggerPredictive['info'](JSON[_0x610c('0x75')](_0xb3e746[0x0]));if(_0x3e42a7[_0x610c('0x1d1')]==='dropRate'){return _0x42e047[_0x610c('0x148')](_0x3e42a7['id'])[_0x610c('0x42')](function(_0x142936){var _0x4a5632=_0x3e42a7['loggedIn']-_0x142936[0x0][_0x610c('0x1d8')];var _0x2a38ca=_0x3e42a7[_0x610c('0x1c6')]*0x3c;var _0x10aa98=_0xb3e746[0x0][_0x610c('0x55')]+_0xb3e746[0x0]['predictiveIntervalAvgHoldtime'];var _0x54b6c0=(_0xb3e746[0x0]['predictiveIntervalAnsweredCalls']+_0xb3e746[0x0]['predictiveIntervalDroppedCallsTimeout']+_0xb3e746[0x0][_0x610c('0x51')])/_0xb3e746[0x0][_0x610c('0x4d')];var _0x4282ad=_0x3e42a7['dialPredictiveOptimizationPercentage']/0x64;_0x3e42a7[_0x610c('0x1d9')]=_0x142936[0x0][_0x610c('0x1d8')]||0x0;_0x3e42a7['predictiveIntervalHitRate']=_0x54b6c0>0x0?_0x54b6c0:0x1;return _0x42e047[_0x610c('0x1da')](_0x4a5632,_0x2a38ca,_0x10aa98,_0x54b6c0,_0x4282ad);})[_0x610c('0x42')](function(_0x11e757){return _0x43c332(_0x11e757);})[_0x610c('0x99')](function(_0x42cd8e){return _0x36066c(msgResponse(_0x610c('0x1db'),_0x610c('0x8d'),JSON['stringify'](_0x42cd8e)));});}if(_0x3e42a7[_0x610c('0x1d1')]===_0x610c('0x1d2')){return _0x42e047[_0x610c('0x148')](_0x3e42a7['id'])[_0x610c('0x42')](function(_0x3b7e2e){var _0xebaaa4=_0x3e42a7[_0x610c('0x1dc')]-_0x3b7e2e[0x0][_0x610c('0x1d8')];var _0x14c671=_0x3e42a7[_0x610c('0x1c6')]*0x3c;var _0x1d0fd3=_0xb3e746[0x0][_0x610c('0x55')]+_0xb3e746[0x0]['predictiveIntervalAvgHoldtime'];var _0x5dfed5=(_0xb3e746[0x0][_0x610c('0x4f')]+_0xb3e746[0x0][_0x610c('0xc7')]+_0xb3e746[0x0][_0x610c('0x51')])/_0xb3e746[0x0]['predictiveIntervalTotalCalls'];var _0x584b55=_0x3e42a7['dialPredictiveOptimizationPercentage']/0x64;_0x3e42a7[_0x610c('0x1d9')]=_0x3b7e2e[0x0][_0x610c('0x1d8')]||0x0;_0x3e42a7['predictiveIntervalHitRate']=_0x5dfed5>0x0?_0x5dfed5:0x1;return _0x42e047[_0x610c('0x1d3')](_0xebaaa4,_0x14c671,_0x1d0fd3,_0x5dfed5,_0x584b55);})[_0x610c('0x42')](function(_0x5efe54){return _0x43c332(_0x5efe54);})['catch'](function(_0x752c15){return _0x36066c(msgResponse(_0x610c('0x1db'),_0x610c('0x8d'),JSON[_0x610c('0x75')](_0x752c15)));});}}else{return _0x36066c(msgResponse(_0x610c('0x1d5'),'Failure','check\x20failure'));}});};};Dialer['prototype'][_0x610c('0x1cc')]=function(_0x238e7f){var _0xc85764=this;return function(){var _0x4ab711=0x0;var _0x6f1d3=Math['floor'](_0x238e7f['erlangCallToSecond']*0x3e8);if(_0x6f1d3>0x0){_0x6f1d3=_0x6f1d3<0x64?0x64:_0x6f1d3;loggerPredictive['info'](_0x238e7f[_0x610c('0x48')],'one\x20call\x20every:',_0x6f1d3,_0x610c('0x1dd'));_0x238e7f[_0x610c('0x63')]=setInterval(function(){_0xc85764[_0x610c('0x63')](_0x238e7f);loggerPredictiveCalls[_0x610c('0x4a')]('[handlePredictive]',_0x4ab711+=0x1);},_0x6f1d3);}else{loggerPredictive[_0x610c('0x4a')](_0x238e7f[_0x610c('0x48')],_0x610c('0x1de'));}};};Dialer[_0x610c('0x18')][_0x610c('0x1df')]=function(_0x1b192e,_0x43a774){var _0x39db7a=this;return function(_0x530aeb){if(_['isEmpty'](_0x530aeb)){if(_[_0x610c('0xea')](_0x43a774['UserId'])||!_0x43a774[_0x610c('0x1e0')]){if(_0x1b192e['dialMethod']===_0x610c('0xaf')){_0x1b192e['queueStatusComplete']=_['isUndefined'](_0x1b192e[_0x610c('0x72')])?!![]:_0x1b192e[_0x610c('0x72')];var _0x5debd0=uuid['v4']();_0x39db7a[_0x610c('0x23')][_0x5debd0]=new Action(_0x1b192e,_0x43a774,_0x5debd0);loggerBooked[_0x610c('0x4a')](_0x610c('0x1e1'),_0x5debd0,_0x610c('0x1e2'),JSON['stringify'](_0x1b192e[_0x610c('0x72')]),_0x610c('0x1e3'),_0x1b192e[_0x610c('0x48')]);if(_0x1b192e[_0x610c('0x72')]){_0x1b192e['queueStatusComplete']=![];_0x39db7a[_0x610c('0x2a')][_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xb8')]]=[];ami['Action']({'actionid':_0x5debd0,'action':_0x610c('0x1e4'),'queue':_0x1b192e[_0x610c('0x48')]})[_0x610c('0x99')](function(){_0x39db7a[_0x610c('0xba')](_0x1b192e);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':_0x39db7a[_0x610c('0x23')][_0x5debd0]['ContactId'],'ListId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xe3')],'VoiceQueueId':_0x39db7a['actions'][_0x5debd0]['VoiceQueueId']||undefined,'CampaignId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x39db7a['actions'][_0x5debd0];});}else{loggerBooked[_0x610c('0x4a')](_0x610c('0x1e5'),JSON[_0x610c('0x75')](_0x1b192e[_0x610c('0x72')]),_0x610c('0x1e3'),_0x1b192e[_0x610c('0x48')]);_0x39db7a[_0x610c('0xba')](_0x1b192e);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd5')],'ListId':_0x39db7a['actions'][_0x5debd0][_0x610c('0xe3')],'VoiceQueueId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd6')]||undefined,'CampaignId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x1e6')));delete _0x39db7a[_0x610c('0x23')][_0x5debd0];}}else{return _0x39db7a['actionOriginate'](_0x1b192e,_0x43a774);}}else{if(utils['getSeconds'](undefined,_0x43a774[_0x610c('0x1e7')])<_0x1b192e[_0x610c('0x1e8')]*0x3c){if(_0x43a774[_0x610c('0x13e')]&&!_0x43a774[_0x610c('0x13e')]['voicePause']){_0x39db7a[_0x610c('0x1c')][_0x610c('0xf2')](_0x43a774['id'])['finally'](function(){_0x39db7a[_0x610c('0xba')](_0x1b192e);});}else{hopperUtils[_0x610c('0x1e9')]({'active':![]},_0x43a774['id'],0x1)['finally'](function(){_0x39db7a[_0x610c('0xba')](_0x1b192e);});}}else{_0x1b192e[_0x610c('0x1ea')]+=0x1;_0x39db7a[_0x610c('0xba')](_0x1b192e);if(_0x1b192e['dialRecallInQueue']){hopperUtils['rescheduleContact']({'active':![],'recallme':![],'UserId':null,'ContactId':_0x43a774[_0x610c('0xd5')],'ListId':_0x43a774['ListId'],'VoiceQueueId':_0x43a774[_0x610c('0xd6')]||undefined,'CampaignId':_0x43a774[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x1eb')));hopperUtils['createHistory'](createObjHistory(_0x1b192e,_0x43a774,utils['CAMPAIGN_STATUS'][_0x610c('0x1ec')],0x17,_0x610c('0x1ed')))['catch'](loggerCatch('[Originate][HistoryDialRecallInQueue][historyCatch]'));}else{_0x39db7a[_0x610c('0x112')](createObjHistory(_0x1b192e,_0x43a774,utils[_0x610c('0x6a')][_0x610c('0x1ee')],0x16,_0x610c('0x1ef')),_0x610c('0x1f0'),_0x610c('0x1f1'));}}}}else{_0x1b192e['outboundBlacklistCallsDay']+=0x1;_0x39db7a[_0x610c('0x112')](createObjHistory(_0x1b192e,_0x43a774,utils[_0x610c('0x6a')][_0x610c('0x1f2')],0xd,'Blacklist'),_0x610c('0x1f3'),'[Originate][MoveBlacklist]');throw _0x610c('0x1f4');}};};Dialer['prototype'][_0x610c('0x150')]=function(_0x94cdc8){var _0x1f3c44=this;var _0x5a073e=_0x94cdc8[_0x610c('0x1f5')]-_0x94cdc8[_0x610c('0x7e')];emitCampaignSummary(_0x94cdc8);if(_0x5a073e>0x0&&_0x94cdc8['temp']==0x0){if(_0x5a073e>this[_0x610c('0x21')]){_0x5a073e=this[_0x610c('0x21')];}_0x94cdc8['temp']=0x1;hopperUtils[_0x610c('0x1f6')](_0x94cdc8,_0x5a073e)[_0x610c('0x42')](function(_0x4246ac){_0x94cdc8['temp']=0x0;if(_0x4246ac){if(!utils[_0x610c('0x1f7')](_0x4246ac)){_0x94cdc8[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x1f8')];logger[_0x610c('0x4a')](_0x610c('0x1f9')+_0x94cdc8[_0x610c('0x48')]);}else{_0x94cdc8[_0x610c('0x7e')]+=_0x4246ac[_0x610c('0x92')];_0x94cdc8[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x1fa')];for(var _0x1e1fa9=0x0;_0x1e1fa9<_0x4246ac['length'];_0x1e1fa9+=0x1){_0x94cdc8[_0x610c('0x1fb')]+=0x1;if(_[_0x610c('0xea')](_0x4246ac[_0x1e1fa9])||_[_0x610c('0xea')](_0x4246ac[_0x1e1fa9][_0x610c('0x173')])||_[_0x610c('0xea')](_0x4246ac[_0x1e1fa9]['phone'])){_0x1f3c44[_0x610c('0x14b')]('[actionOriginate]\x20',_0x94cdc8,_0x4246ac[_0x1e1fa9]);}else{hopperUtils[_0x610c('0x1fc')](_[_0x610c('0x76')](_0x4246ac[_0x1e1fa9],[_0x610c('0xd7'),_0x610c('0x154')]))[_0x610c('0x42')](_0x1f3c44[_0x610c('0x1df')](_0x94cdc8,_0x4246ac[_0x1e1fa9]))['catch'](_0x1f3c44[_0x610c('0x1fd')]('[actionOriginateIvr]\x20',_0x94cdc8));}}}}})[_0x610c('0x99')](loggerGetContactDialer(_0x610c('0x1fe'),_0x94cdc8,_0x5a073e));}};Dialer[_0x610c('0x18')][_0x610c('0xad')]=function(_0x15f5e6,_0x129aae){var _0x9940e7=this;var _0x24c42e=[];if(_0x129aae<0x1||_0x15f5e6['dialMethod']==='booked'){_0x129aae=0x1;}var _0x174ed9=Math['floor'](_0x15f5e6['available']*_0x129aae)-_0x15f5e6[_0x610c('0x7e')];if(_0x15f5e6[_0x610c('0x1ff')]>0x0){var _0x1c2b39=_0x15f5e6[_0x610c('0x1ff')]-_0x15f5e6[_0x610c('0x7e')]-_0x15f5e6[_0x610c('0x134')]-_0x15f5e6[_0x610c('0x135')];if(_0x174ed9>_0x1c2b39){_0x174ed9=_0x1c2b39;}}if(_0x174ed9>0x0&&_0x15f5e6[_0x610c('0x200')]==0x0){if(_0x15f5e6['dialMethod']===_0x610c('0xaf')){_0x174ed9=0x1;}if(_0x174ed9>this[_0x610c('0x21')]){_0x174ed9=this[_0x610c('0x21')];}for(var _0x570937 in this[_0x610c('0x1f')]){if(typeof this[_0x610c('0x1f')][_0x570937]!==_0x610c('0x143')){if(this[_0x610c('0x1f')][_0x570937][_0x610c('0xc9')]===_0x610c('0x201')&&this['agents'][_0x570937]['status']===_0x610c('0x85')){_0x24c42e[_0x610c('0x93')](this['agents'][_0x570937]['id']);}}}_0x15f5e6['temp']=0x1;hopperUtils['getContactDialer'](_0x15f5e6,_0x24c42e,_0x174ed9)[_0x610c('0x42')](function(_0x404199){_0x15f5e6[_0x610c('0x200')]=0x0;if(_0x404199){if(!utils['checkContactEmpty'](_0x404199)){hopperUtils[_0x610c('0x202')](_0x15f5e6)[_0x610c('0x42')](sendMessageReschedule(_0x15f5e6))[_0x610c('0x99')](loggerCatch(_0x610c('0x203')));}else{_0x15f5e6['originated']+=_0x404199[_0x610c('0x92')];_0x15f5e6['message']=_0x15f5e6[_0x610c('0xab')]===_0x610c('0xaf')?utils[_0x610c('0x6a')][_0x610c('0x15f')]:utils[_0x610c('0x6a')]['RUNNING'];for(var _0x4862dc=0x0;_0x4862dc<_0x404199[_0x610c('0x92')];_0x4862dc+=0x1){if(_[_0x610c('0xea')](_0x404199[_0x4862dc])||_[_0x610c('0xea')](_0x404199[_0x4862dc][_0x610c('0x173')])||_[_0x610c('0xea')](_0x404199[_0x4862dc][_0x610c('0x154')])){_0x9940e7[_0x610c('0x14b')](_0x610c('0x204'),_0x15f5e6,_0x404199[_0x4862dc]);}else{hopperUtils['checkIsBlackList'](_[_0x610c('0x76')](_0x404199[_0x4862dc],[_0x610c('0xd6'),'phone']))[_0x610c('0x42')](_0x9940e7[_0x610c('0x1df')](_0x15f5e6,_0x404199[_0x4862dc]))[_0x610c('0x99')](_0x9940e7[_0x610c('0x1fd')](_0x610c('0x204'),_0x15f5e6));}}}}})[_0x610c('0x99')](loggerGetContactDialer(_0x610c('0x205'),_0x15f5e6,_0x174ed9));}};Dialer[_0x610c('0x18')][_0x610c('0x63')]=function(_0x3691c6){if(_0x3691c6[_0x610c('0x1ff')]>0x0){var _0x568d51=_0x3691c6[_0x610c('0x1ff')]-_0x3691c6['originated']-_0x3691c6['talking'];if(_0x568d51>0x0&&_0x3691c6[_0x610c('0x200')]==0x0){this[_0x610c('0x206')](_0x3691c6);}else{loggerPredictiveCalls[_0x610c('0x4a')](_0x610c('0x207'));}}else{this['tryOriginatePredictive'](_0x3691c6);}};Dialer['prototype'][_0x610c('0x206')]=function(_0x55cddc){var _0x34349b=this;var _0x7bbe9d=[];_0x55cddc[_0x610c('0x7e')]+=0x1;for(var _0x53f3a5 in this['agents']){if(typeof this[_0x610c('0x1f')][_0x53f3a5]!==_0x610c('0x143')){if(this['agents'][_0x53f3a5][_0x610c('0xc9')]===_0x610c('0x201')&&this['agents'][_0x53f3a5][_0x610c('0xec')]===_0x610c('0x85')){_0x7bbe9d['push'](this[_0x610c('0x1f')][_0x53f3a5]['id']);}}}_0x55cddc['temp']=0x1;return this[_0x610c('0x208')](_0x55cddc['id'],_0x7bbe9d,0x1,_0x55cddc['dialOrderByScheduledAt'],_0x55cddc)['then'](function(_0x2ff686){_0x55cddc[_0x610c('0x200')]=0x1;if(_0x2ff686){if(!utils[_0x610c('0x1f7')](_0x2ff686)){utils[_0x610c('0x68')](_0x55cddc,0x1,0x0);return hopperUtils[_0x610c('0x202')](_0x55cddc)['then'](sendMessageReschedule(_0x55cddc))[_0x610c('0x99')](loggerCatch(_0x610c('0x203')));}else{_0x55cddc[_0x610c('0x69')]=utils['CAMPAIGN_STATUS'][_0x610c('0x1fa')];if(_[_0x610c('0xea')](_0x2ff686[0x0])||_[_0x610c('0xea')](_0x2ff686[0x0][_0x610c('0x173')])||_[_0x610c('0xea')](_0x2ff686[0x0]['phone'])){_0x34349b[_0x610c('0x14b')](_0x610c('0x204'),_0x55cddc,_0x2ff686[0x0]);}else{return hopperUtils[_0x610c('0x209')](_['pick'](_0x2ff686[0x0],[_0x610c('0xd6'),_0x610c('0x154')]))[_0x610c('0x42')](_0x34349b['checkContactBlack'](_0x55cddc,_0x2ff686[0x0]))[_0x610c('0x99')](_0x34349b[_0x610c('0x1fd')](_0x610c('0x20a'),_0x55cddc));}}}})[_0x610c('0x99')](loggerGetContactDialer(_0x610c('0x20b'),_0x55cddc,0x1));};Dialer['prototype'][_0x610c('0x1da')]=function(_0x400183,_0x1dd07b,_0x5abd8d,_0x530f60,_0x2e76bd,_0xd30e3f){loggerPredictive[_0x610c('0x4a')]('--------\x20Drop\x20Rate\x20--------');loggerPredictive[_0x610c('0x4a')](_0x610c('0x20c'),_0x400183);loggerPredictive['info'](_0x610c('0x20d'),_0x1dd07b);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20e'),_0x5abd8d);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20f'),_0x530f60);loggerPredictive[_0x610c('0x4a')](_0x610c('0x210'),_0x2e76bd);loggerPredictive['info'](_0x610c('0x56'));return new Promise(function(_0x4ed0c0,_0x113580){if(_0x400183<=0x0||isNaN(_0x400183)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),'m\x20=\x20'+_0x400183));}if(_0x5abd8d<=0x0||isNaN(_0x5abd8d)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),_0x610c('0x212')+_0x5abd8d));}if(_0x530f60<=0x0||isNaN(_0x530f60)){return _0x113580(msgResponse('[abandonmentRate]','Error',_0x610c('0x213')+_0x530f60));}if(_0x1dd07b<=0x0||isNaN(_0x1dd07b)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),_0x610c('0x214')+_0x1dd07b));}if(_0x2e76bd<=0x0||isNaN(_0x2e76bd)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),_0x610c('0x215')+_0x2e76bd));}_0xd30e3f=_0xd30e3f||0x0;var _0x533307=0x1/_0x5abd8d;var _0x539302=0x0;var _0x529c49=0x0;var _0x4f388d=0x0;var _0x348ab4=0x0;for(var _0x410dce=0x0;_0x4f388d<_0x2e76bd;_0x410dce+=0x1){_0x529c49=_0x410dce/_0x1dd07b;_0x539302=(_0x530f60*_0x529c49+_0xd30e3f)/_0x533307;_0x4f388d=utils[_0x610c('0x216')](_0x539302,_0x400183);_0x348ab4=_0x539302/_0x400183*(0x1-utils[_0x610c('0x216')](_0x539302,_0x400183));}return _0x4ed0c0({'erlangCalls':_0x410dce,'erlangCallToSecond':_0x1dd07b/_0x410dce,'erlangAbandonmentRate':_0x4f388d,'erlangBusyFactor':_0x348ab4});});};Dialer['prototype'][_0x610c('0x1d3')]=function(_0x24508a,_0x2718e6,_0x500a1a,_0x3f1bb1,_0x39e932,_0x2be3f8){loggerPredictive['info']('----\x20Agent\x20Busy\x20Factor\x20----');loggerPredictive['info'](_0x610c('0x20c'),_0x24508a);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20d'),_0x2718e6);loggerPredictive['info'](_0x610c('0x20e'),_0x500a1a);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20f'),_0x3f1bb1);loggerPredictive['info']('Umin:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x39e932);loggerPredictive[_0x610c('0x4a')]('---------------------------');return new Promise(function(_0x5d83e5,_0x517d95){if(_0x24508a<=0x0||isNaN(_0x24508a)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x218')+_0x24508a));}if(_0x500a1a<=0x0||isNaN(_0x500a1a)){return _0x517d95(msgResponse('[busyFactor]',_0x610c('0x83'),_0x610c('0x212')+_0x500a1a));}if(_0x3f1bb1<=0x0||isNaN(_0x3f1bb1)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x213')+_0x3f1bb1));}if(_0x2718e6<=0x0||isNaN(_0x2718e6)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x214')+_0x2718e6));}if(_0x39e932<=0x0||isNaN(_0x39e932)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x219')+_0x39e932));}_0x2be3f8=_0x2be3f8||0x0;var _0x49fcb1=0x1/_0x500a1a;var _0x11d2c9=0x0;var _0x563293=0x0;var _0x134d17=0x0;var _0x2378d8=0x0;for(var _0x2f73d1=0x0;_0x2378d8<_0x39e932;_0x2f73d1+=0x1){_0x563293=_0x2f73d1/_0x2718e6;_0x11d2c9=(_0x3f1bb1*_0x563293+_0x2be3f8)/_0x49fcb1;_0x134d17=utils['erlangb'](_0x11d2c9,_0x24508a);_0x2378d8=_0x11d2c9/_0x24508a*(0x1-utils[_0x610c('0x216')](_0x11d2c9,_0x24508a));}return _0x5d83e5({'erlangCalls':_0x2f73d1,'erlangCallToSecond':_0x2718e6/_0x2f73d1,'erlangAbandonmentRate':_0x134d17,'erlangBusyFactor':_0x2378d8});});};module[_0x610c('0x21a')]=Dialer;
\ No newline at end of file
+var 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_0x251374=function(_0x400458){while(--_0x400458){_0x47e549['push'](_0x47e549['shift']());}};_0x251374(++_0x2e53d6);}(_0x2d16,0x167));var _0x62d1=function(_0x118bb2,_0x57a6db){_0x118bb2=_0x118bb2-0x0;var _0x4be656=_0x2d16[_0x118bb2];return _0x4be656;};'use strict';var util=require(_0x62d1('0x0'));var _=require(_0x62d1('0x1'));var uuid=require(_0x62d1('0x2'));var moment=require(_0x62d1('0x3'));var rr=require('rr');var Redis=require(_0x62d1('0x4'));var utils=require(_0x62d1('0x5'));var hopperUtils=require(_0x62d1('0x6'));var ut=require(_0x62d1('0x7'));var config=require('../../../config/environment/');var logger=require(_0x62d1('0x8'))(_0x62d1('0x9'));var loggerBooked=require(_0x62d1('0x8'))(_0x62d1('0xa'));var loggerPredictive=require('../../../config/logger')(_0x62d1('0xb'));var loggerPredictiveCalls=require(_0x62d1('0x8'))(_0x62d1('0xc'));var loggerSyncQueueSummary=require('../../../config/logger')('syncQueueSummary');var ami=require(_0x62d1('0xd'));config[_0x62d1('0xe')]=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x62d1('0xf'))(new Redis(config[_0x62d1('0xe')]));var cmHopper=require('../rpc/cmHopper');var voiceQueueRt=require(_0x62d1('0x10'));var RpcSetting=require(_0x62d1('0x11'));var Interval=require(_0x62d1('0x12'));var Action=require(_0x62d1('0x13'));var History=require('./models/history');var Final=require(_0x62d1('0x14'));var AgentComplete=require(_0x62d1('0x15'));var QueueCallerAbandon=require(_0x62d1('0x16'));var Hangup=require('./models/hangup');var ipAgi=process[_0x62d1('0x17')][_0x62d1('0x18')]||'127.0.0.1';var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0x62d1('0x19')][_0x62d1('0x1a')]=function(_0xdc0bd2){this['tail']=this['tail']?this[_0x62d1('0x1b')]['finally'](_0xdc0bd2):_0xdc0bd2();};function Dialer(_0x244941,_0x144034){this['sequence']=new Sequence();this['preview']=_0x144034;this[_0x62d1('0x1c')]=_0x244941[_0x62d1('0x1c')];this[_0x62d1('0x1d')]=_0x244941[_0x62d1('0x1d')];this[_0x62d1('0x1e')]=_0x244941['agents'];this[_0x62d1('0x1f')]=_0x244941[_0x62d1('0x1f')];this[_0x62d1('0x20')]=config['maxNumberOriginate']||0x2;this[_0x62d1('0x21')]={};this[_0x62d1('0x22')]={};this[_0x62d1('0x23')]={};this['uniqueId']={};this[_0x62d1('0x24')]={};this[_0x62d1('0x25')]={};this[_0x62d1('0x26')]={};this[_0x62d1('0x27')]={};this['queueBooked']={};this[_0x62d1('0x28')]={};this[_0x62d1('0x29')]={};ami['on'](_0x62d1('0x2a'),this['syncAgentConnect']['bind'](this));ami['on'](_0x62d1('0x2b'),this[_0x62d1('0x2c')]['bind'](this));ami['on'](_0x62d1('0x2d'),this[_0x62d1('0x2e')][_0x62d1('0x2f')](this));ami['on'](_0x62d1('0x30'),this['syncAgentComplete'][_0x62d1('0x2f')](this));ami['on'](_0x62d1('0x31'),this['syncQueueSummary']['bind'](this));ami['on'](_0x62d1('0x32'),this[_0x62d1('0x33')][_0x62d1('0x2f')](this));ami['on']('hangup',this[_0x62d1('0x34')][_0x62d1('0x2f')](this));ami['on'](_0x62d1('0x35'),this['syncNewExten']['bind'](this));ami['on'](_0x62d1('0x36'),this[_0x62d1('0x37')][_0x62d1('0x2f')](this));ami['on'](_0x62d1('0x38'),this[_0x62d1('0x39')][_0x62d1('0x2f')](this));ami['on'](_0x62d1('0x3a'),this[_0x62d1('0x3b')]['bind'](this));this['loopCampaigns']();this[_0x62d1('0x3c')]();RpcSetting[_0x62d1('0x3d')]()[_0x62d1('0x3e')](function(_0x34a5d3){previewRecallmeReminderInterval=_0x34a5d3['previewRecallmeReminderInterval'];});}function isNotNull(_0x586c7b){return _0x586c7b!==null&&!_['isUndefined'](_0x586c7b);}function msgResponse(_0xa682ae,_0x5ccdec,_0x319ca2){return{'action':_0xa682ae,'response':_0x5ccdec,'message':_0x319ca2,'stack':_0x319ca2};}function emit(_0x216725,_0x3dcc74,_0x14244a){io['to'](_0x216725)['emit'](_0x3dcc74,_0x14244a);}function emitOutboundVoiceQueueSummary(_0x5cf88f){if(_0x5cf88f['type']===_0x62d1('0x3f')){logger[_0x62d1('0x40')](_0x62d1('0x41'),util[_0x62d1('0x42')](_0x5cf88f,{'showHidden':![],'depth':null}));emit(util['format'](_0x62d1('0x43'),_0x5cf88f['name']),_0x62d1('0x44'),_0x5cf88f);}}function checkGetDataPredictive(_0x212efd){if(isNotNull(_0x212efd)&&!_[_0x62d1('0x45')](_0x212efd)){loggerPredictive[_0x62d1('0x46')](_0x62d1('0x47'));loggerPredictive[_0x62d1('0x46')]('Total\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x212efd[_0x62d1('0x48')]);loggerPredictive[_0x62d1('0x46')]('Answered\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x212efd['predictiveIntervalAnsweredCalls']);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x49'),_0x212efd[_0x62d1('0x4a')]);loggerPredictive['info'](_0x62d1('0x4b'),_0x212efd[_0x62d1('0x4c')]);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x4d'),_0x212efd[_0x62d1('0x4e')]);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x4f'),_0x212efd[_0x62d1('0x50')]);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x51'));if(_0x212efd[_0x62d1('0x48')]>0x0){if(!_[_0x62d1('0x52')](_0x212efd[_0x62d1('0x50')])&&_0x212efd['predictiveIntervalAvgTalktime']>0x0){return!![];}loggerPredictive[_0x62d1('0x46')](_0x62d1('0x53'));if(!_[_0x62d1('0x52')](_0x212efd[_0x62d1('0x4e')])&&_0x212efd[_0x62d1('0x4e')]>0x0){return!![];}loggerPredictive[_0x62d1('0x46')](_0x62d1('0x54'));}else{loggerPredictive['info'](_0x62d1('0x55'));}}else{loggerPredictive[_0x62d1('0x46')]('History\x20information\x20are\x20empty');}return![];}function mergeDataErlangB(_0x8189a1){return function(_0x2b8978){loggerPredictive['info'](_0x62d1('0x56'));loggerPredictive[_0x62d1('0x46')](_0x62d1('0x57'),_0x2b8978[_0x62d1('0x58')]);loggerPredictive['info']('One\x20call\x20every:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x2b8978['erlangCallToSecond']);loggerPredictive['info']('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x2b8978['erlangAbandonmentRate']);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x59'),_0x2b8978[_0x62d1('0x5a')]);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x5b'),_0x2b8978[_0x62d1('0x5c')]);loggerPredictive[_0x62d1('0x46')]('---------------------------');_[_0x62d1('0x5d')](_0x8189a1,_0x2b8978);};}function ifInterval(_0xf507ec,_0x22197a){if(_[_0x62d1('0x52')](_0x22197a)){return![];}return utils[_0x62d1('0x5e')](undefined,_0x22197a)<_0xf507ec*0x3c;}function clearPredictiveAttributes(_0x555436){if(_0x555436['startProgressive']){_0x555436[_0x62d1('0x26')]=undefined;loggerPredictive[_0x62d1('0x40')](_0x555436['name'],_0x62d1('0x5f'));}if(_0x555436[_0x62d1('0x25')]){_0x555436[_0x62d1('0x25')]=undefined;loggerPredictive[_0x62d1('0x40')](_0x555436[_0x62d1('0x60')],_0x62d1('0x61'));}if(_0x555436[_0x62d1('0x62')]){clearInterval(_0x555436[_0x62d1('0x62')]);_0x555436[_0x62d1('0x62')]=undefined;loggerPredictive[_0x62d1('0x40')](_0x555436[_0x62d1('0x60')],_0x62d1('0x63'));}}function loggerCatchPredictive(_0x29d0fd,_0x59cf76){return function(_0x250cce){loggerPredictive['error'](_0x59cf76[_0x62d1('0x60')],_0x29d0fd);loggerPredictive[_0x62d1('0x64')](_0x250cce[_0x62d1('0x65')]);clearPredictiveAttributes(_0x59cf76);};}function loggerCatch(_0x57e227){return function(_0x5e98ee){logger['error'](_0x57e227,util[_0x62d1('0x42')](_0x5e98ee,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x1622b7,_0x142931,_0x313726){return function(_0x2f7ff7){utils[_0x62d1('0x66')](_0x142931,_0x313726,0x0);logger[_0x62d1('0x64')](_0x1622b7,util[_0x62d1('0x42')](_0x2f7ff7,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x102ab0){return function(_0x4f483b){if(isNotNull(_0x4f483b)&&isNotNull(_0x4f483b[0x0])){if(_0x4f483b[0x0][_0x62d1('0x67')]>0x0){_0x102ab0['message']=utils[_0x62d1('0x68')][_0x62d1('0x69')];logger['info'](_0x62d1('0x6a')+_0x102ab0[_0x62d1('0x60')],_0x4f483b[0x0][_0x62d1('0x67')],_0x62d1('0x6b'));}else{_0x102ab0['message']=utils['CAMPAIGN_STATUS'][_0x62d1('0x6c')];logger['info'](_0x62d1('0x6d')+_0x102ab0[_0x62d1('0x60')]);}}};}function createObjHistory(_0x299b36,_0x267271,_0x322543,_0x207427,_0xae4881){_0x299b36[_0x62d1('0x6e')]=_0x322543;var _0x3e0732=new Action(_0x299b36,_0x267271);var _0x5e3b7d=new History(_0x3e0732);_0x5e3b7d[_0x62d1('0x6f')]=_0x207427;_0x5e3b7d[_0x62d1('0x70')]=_0xae4881;_0x5e3b7d[_0x62d1('0x71')]=_0x3e0732[_0x62d1('0x72')];return _0x5e3b7d;}function unlockQueueStatus(_0x59505e,_0x3043e9){setTimeout(function(){if(_[_0x62d1('0x52')](_0x59505e[_0x62d1('0x73')])){loggerBooked[_0x62d1('0x64')](_0x62d1('0x74'),_0x3043e9);}_0x59505e[_0x62d1('0x73')]=!![];loggerBooked[_0x62d1('0x46')](_0x62d1('0x75'),_0x3043e9,JSON['stringify'](_['pick'](_0x59505e,['name','queueStatusComplete'])));},0x1f3);}function checkInterval(_0x3fdf6e){return function(){if(!isNotNull(_0x3fdf6e[_0x62d1('0x76')])){_0x3fdf6e['message']=utils[_0x62d1('0x68')]['NULL_INTERVAL'];throw _0x3fdf6e['name']+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_0x3fdf6e[_0x62d1('0x76')][_0x62d1('0x77')])){_0x3fdf6e['message']=utils[_0x62d1('0x68')][_0x62d1('0x78')];throw _0x3fdf6e[_0x62d1('0x60')]+_0x62d1('0x79');}if(!isNotNull(_[_0x62d1('0x45')](_0x3fdf6e[_0x62d1('0x76')][_0x62d1('0x77')]))){_0x3fdf6e['message']=utils[_0x62d1('0x68')][_0x62d1('0x78')];throw _0x3fdf6e[_0x62d1('0x60')]+_0x62d1('0x79');}};}function checkIsIVRCampaignActive(_0x2fc747){return function(){if(!utils['isIVRCampaignActive'](_0x2fc747)){_0x2fc747[_0x62d1('0x6e')]=utils['CAMPAIGN_STATUS'][_0x62d1('0x7a')];throw _0x2fc747['name']+_0x62d1('0x7b');}};}function emitCampaignSummary(_0x266d7b){if(utils[_0x62d1('0x7c')](_0x266d7b)){emit(util[_0x62d1('0x7d')](_0x62d1('0x7e'),_0x266d7b[_0x62d1('0x60')]),_0x62d1('0x7f'),_0x266d7b);}}function loggerCatchQueueSummary(_0xc1afda,_0x30256d){return function(_0x293ef9){clearPredictiveAttributes(_0x30256d);emitCampaignSummary(_0x30256d);loggerSyncQueueSummary[_0x62d1('0x40')](_0xc1afda,util[_0x62d1('0x42')](_0x293ef9,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x35b8dd){if(_0x35b8dd[_0x62d1('0x80')]){if(_0x35b8dd[_0x62d1('0x81')]===0x0){_0x35b8dd[_0x62d1('0x80')]=![];_0x35b8dd[_0x62d1('0x6e')]=utils[_0x62d1('0x68')][_0x62d1('0x7a')];loggerSyncQueueSummary[_0x62d1('0x40')](_0x62d1('0x82'),_0x35b8dd[_0x62d1('0x60')],_0x62d1('0x83'));}else{_0x35b8dd['message']=utils[_0x62d1('0x68')][_0x62d1('0x84')];loggerSyncQueueSummary[_0x62d1('0x40')](_0x62d1('0x82'),_0x35b8dd[_0x62d1('0x60')],_0x62d1('0x85'));}emitCampaignSummary(_0x35b8dd);}}function myreject(_0x5307f8){return function(_0x1159cc){return _0x5307f8(msgResponse(_0x62d1('0x86'),_0x62d1('0x87'),JSON[_0x62d1('0x88')](_0x1159cc)));};}Dialer[_0x62d1('0x19')]['isTrunkReachable']=function(_0x7da25e){return!_['isUndefined'](_0x7da25e)&&_0x7da25e&&!_[_0x62d1('0x52')](_0x7da25e['name'])&&!_['isUndefined'](_0x7da25e[_0x62d1('0x89')])&&_0x7da25e['active']&&(this[_0x62d1('0x1f')][util['format'](_0x62d1('0x8a'),_0x7da25e[_0x62d1('0x60')])][_0x62d1('0x8b')]===_0x62d1('0x8c')||this[_0x62d1('0x1f')][util[_0x62d1('0x7d')](_0x62d1('0x8a'),_0x7da25e[_0x62d1('0x60')])][_0x62d1('0x8b')]==='unmonitored');};Dialer['prototype'][_0x62d1('0x8d')]=function(_0x274658){var _0x39d81d=this;return function(){if(!_0x39d81d[_0x62d1('0x8e')](_0x274658[_0x62d1('0x8f')])){if(!_0x39d81d[_0x62d1('0x8e')](_0x274658[_0x62d1('0x90')])){_0x274658[_0x62d1('0x6e')]=utils[_0x62d1('0x68')][_0x62d1('0x91')];throw _0x274658[_0x62d1('0x60')]+_0x62d1('0x92');}}};};Dialer[_0x62d1('0x19')]['checkIfTime']=function(_0x190e53,_0x83b753,_0x49ea39,_0x1d8502){var _0x44feb7=this;return function(){var _0x4ca6ee=!![];return _0x44feb7[_0x62d1('0x93')](_0x190e53,_0x83b753,_0x49ea39,_0x1d8502,_0x4ca6ee);};};Dialer[_0x62d1('0x19')][_0x62d1('0x94')]=function(_0x4a1436,_0x451a97,_0x23482d,_0x5941fa){var _0x4a218b=this;return function(){var _0x194886=![];return _0x4a218b[_0x62d1('0x93')](_0x4a1436['Intervals'],_0x451a97,_0x23482d,_0x5941fa,_0x194886);};};Dialer[_0x62d1('0x19')][_0x62d1('0x93')]=function(_0x3d1b54,_0x4834aa,_0x1b894d,_0x5a64f7,_0x2274cb){var _0x2e33eb=[];return new Promise(function(_0x19e2ee,_0x16be20){if(!isNotNull(_0x3d1b54)){_0x5a64f7[_0x62d1('0x6e')]=utils[_0x62d1('0x68')][_0x62d1('0x78')];return _0x16be20(msgResponse('ifTime',_0x62d1('0x95'),_0x1b894d+_0x62d1('0x96')));}if(_[_0x62d1('0x45')](_0x3d1b54)){_0x5a64f7[_0x62d1('0x6e')]=utils['CAMPAIGN_STATUS'][_0x62d1('0x97')];return _0x16be20(msgResponse('ifTime',_0x62d1('0x95'),_0x1b894d+_0x62d1('0x98')));}if(_0x4834aa&&_['isUndefined'](config[_0x62d1('0x99')][_0x4834aa])){_0x5a64f7['message']=utils[_0x62d1('0x68')]['UNKNOWN_TIMEZONE'];return _0x16be20(msgResponse('ifTime',_0x62d1('0x95'),_0x1b894d+_0x62d1('0x9a')+_0x4834aa));}if(_[_0x62d1('0x9b')](_0x3d1b54)){for(var _0x306582=0x0;_0x306582<_0x3d1b54['length'];_0x306582+=0x1){_0x2e33eb['push'](ami[_0x62d1('0x9c')]({'action':_0x62d1('0x9d'),'command':util['format'](_0x62d1('0x9e'),_0x3d1b54[_0x306582][_0x62d1('0x9f')],!_[_0x62d1('0x52')](config['timezones'][_0x4834aa])?_0x4834aa:'')})[_0x62d1('0x3e')](function(_0x41aebf){return _0x41aebf['content'][_0x62d1('0xa0')](_0x62d1('0xa1'))>=0x0;})['catch'](myreject(_0x16be20)));}}else{_0x2e33eb[_0x62d1('0xa2')](ami[_0x62d1('0x9c')]({'action':_0x62d1('0x9d'),'command':util[_0x62d1('0x7d')](_0x62d1('0x9e'),_0x3d1b54,!_[_0x62d1('0x52')](config[_0x62d1('0x99')][_0x4834aa])?_0x4834aa:'')})[_0x62d1('0x3e')](function(_0x394b4a){return _0x394b4a[_0x62d1('0xa3')]['indexOf'](_0x62d1('0xa1'))>=0x0;})[_0x62d1('0xa4')](myreject(_0x16be20)));}Promise[_0x62d1('0xa5')](_0x2e33eb)[_0x62d1('0x3e')](function(_0x51d871){var _0xff8a34=_[_0x62d1('0xa6')](_0x51d871);if(_0xff8a34){return _0x19e2ee(_0xff8a34);}else{_0x5a64f7[_0x62d1('0x6e')]=_0x2274cb?utils[_0x62d1('0x68')][_0x62d1('0xa7')]:utils[_0x62d1('0x68')][_0x62d1('0xa8')];return _0x16be20(msgResponse(_0x62d1('0xa9'),'Failure','Global:\x20'+_0x2274cb+'\x20'+_0x1b894d+_0x62d1('0xaa')+util['inspect'](_0x3d1b54,{'showHidden':![],'depth':null})+_0x62d1('0xab')+_0x4834aa));}})[_0x62d1('0xa4')](function(_0x892c86){return _0x16be20(msgResponse(_0x62d1('0xac'),'Failure',JSON['stringify'](_0x892c86)));});});};Dialer[_0x62d1('0x19')][_0x62d1('0xad')]=function(){var _0x9f3279=this;return cmHopper[_0x62d1('0xae')]({'active':![]},{'where':{'active':!![]}})[_0x62d1('0x3e')](function(){setInterval(function(){_0x9f3279[_0x62d1('0xaf')]();},0x3e8);});};Dialer['prototype'][_0x62d1('0xaf')]=function(){var _0x58012b=this;var _0x42d894;for(var _0x282da5 in this[_0x62d1('0x1d')]){if(typeof this['campaigns'][_0x282da5]!=='undefined'){_0x42d894=this[_0x62d1('0x1d')][_0x282da5];if(utils[_0x62d1('0x7c')](_0x42d894)&&utils['isIVRCampaignActive'](_0x42d894)){_0x42d894[_0x62d1('0x80')]=!![];Promise[_0x62d1('0xb0')]()[_0x62d1('0x3e')](checkIsIVRCampaignActive(_0x42d894))[_0x62d1('0x3e')](checkInterval(_0x42d894))[_0x62d1('0x3e')](_0x58012b['checkIsTrunkReachable'](_0x42d894))[_0x62d1('0x3e')](_0x58012b[_0x62d1('0xb1')](_0x42d894[_0x62d1('0xb2')],_0x42d894[_0x62d1('0xb3')],_0x42d894[_0x62d1('0x60')],_0x42d894))[_0x62d1('0x3e')](_0x58012b[_0x62d1('0x94')](_0x42d894[_0x62d1('0x76')],_0x42d894[_0x62d1('0xb3')],_0x42d894[_0x62d1('0x60')],_0x42d894))[_0x62d1('0x3e')](_0x58012b[_0x62d1('0xb4')](_0x42d894))[_0x62d1('0xa4')](loggerCatchQueueSummary(_0x62d1('0xb5'),_0x42d894));}else{notSendMessagesCampaign(_0x42d894);}}}};Dialer[_0x62d1('0x19')][_0x62d1('0xb6')]=function(_0x58c03e){if(_0x58c03e[_0x62d1('0xb7')]!==_0x62d1('0xb')){clearPredictiveAttributes(_0x58c03e);}switch(_0x58c03e[_0x62d1('0xb7')]){case _0x62d1('0xb8'):this[_0x62d1('0xb9')](_0x58c03e,0x1);break;case _0x62d1('0xba'):this[_0x62d1('0xb9')](_0x58c03e,_0x58c03e[_0x62d1('0xbb')]);break;case _0x62d1('0xb'):this[_0x62d1('0xb')](_0x58c03e);break;case'booked':this['handlePower'](_0x58c03e,0x1);break;default:logger[_0x62d1('0x64')](_0x62d1('0xbc'),_0x58c03e['name'],_0x62d1('0xbd'));}};Dialer[_0x62d1('0x19')][_0x62d1('0xac')]=function(_0x3a78b3,_0x509bb4){var _0x4bf4b5=_0x3a78b3[_0x62d1('0xb3')];var _0x4052f4=_0x509bb4?_0x3a78b3[_0x62d1('0xb2')]:_0x3a78b3[_0x62d1('0x76')][_0x62d1('0x77')];logger['silly']('Dialer::ifTime()',_0x4052f4,_0x4bf4b5,_0x3a78b3[_0x62d1('0x60')],util['format'](_0x62d1('0xbe'),_0x3a78b3[_0x62d1('0x60')],_0x3a78b3['id']));var _0x1377c5=null;return Interval['intervalIftime'](_0x4052f4,_0x4bf4b5)[_0x62d1('0x3e')](function(_0x11e25e){if(_0x11e25e===!![]){return _0x11e25e;}else{_0x3a78b3['message']=_0x509bb4?utils[_0x62d1('0x68')][_0x62d1('0xa7')]:utils[_0x62d1('0x68')]['OVERTIME_INTERVAL'];_0x1377c5=msgResponse(_0x62d1('0xa9'),_0x62d1('0x95'),_0x62d1('0xbf')+_0x509bb4+'\x20'+_0x3a78b3[_0x62d1('0x60')]+_0x62d1('0xaa')+util[_0x62d1('0x42')](_0x4052f4,{'showHidden':![],'depth':null})+_0x62d1('0xab')+_0x4bf4b5);}if(_0x1377c5!==null){logger[_0x62d1('0xc0')]('Dialer::ifTime()\x20errResponse\x20NOT\x20NULL:',_0x1377c5);_0x1377c5[_0x62d1('0xc1')]=_0x509bb4;throw _0x1377c5;}})[_0x62d1('0xa4')](function(_0x4d5a40){logger['error'](_0x62d1('0xc2'),_0x4d5a40);throw msgResponse(_0x62d1('0x86'),_0x62d1('0x87'),util[_0x62d1('0x42')](_0x4d5a40,{'showHidden':![],'depth':null}));});};Dialer[_0x62d1('0x19')]['syncAgentConnect']=function(_0x22a1ec){if(this['voiceQueues'][_0x22a1ec['queue']]){if(this['uniqueId'][_0x22a1ec[_0x62d1('0xc3')]]&&this[_0x62d1('0xc4')][_0x22a1ec[_0x62d1('0xc3')]][_0x62d1('0xc5')]!=='ivr'){this[_0x62d1('0xc6')](this[_0x62d1('0x1c')][_0x22a1ec[_0x62d1('0xc7')]]);this[_0x62d1('0xc4')][_0x22a1ec[_0x62d1('0xc3')]][_0x62d1('0xc8')]=moment()[_0x62d1('0x7d')](_0x62d1('0xc9'));}}};Dialer[_0x62d1('0x19')][_0x62d1('0xca')]=function(_0x37343b){var _0x48635f=this[_0x62d1('0xc4')][_0x37343b['uniqueid']];if(this[_0x62d1('0x1c')][_0x37343b[_0x62d1('0xc7')]]){if(_0x48635f&&_0x48635f[_0x62d1('0xc5')]!==_0x62d1('0xcb')){delete this[_0x62d1('0xc4')][_0x37343b['uniqueid']];this[_0x62d1('0x1c')][_0x37343b[_0x62d1('0xc7')]][_0x62d1('0xcc')]+=0x1;var _0x4a3c1d=new AgentComplete(_0x48635f,_0x37343b);if(_0x37343b[_0x62d1('0xcd')]===_0x62d1('0xce')){_0x4a3c1d[_0x62d1('0xcf')]=this['voiceQueues'][_0x37343b[_0x62d1('0xc7')]]['dialQueueProject2']&&this['voiceQueues'][_0x37343b['queue']]['dialAgiAfterHangupAgent']?moment()[_0x62d1('0x7d')](_0x62d1('0xc9')):undefined;}hopperUtils[_0x62d1('0xd0')](_0x4a3c1d)['catch'](loggerCatch(_0x62d1('0xd1')));hopperUtils[_0x62d1('0xd2')](_0x4a3c1d)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0xd3')));}}};Dialer[_0x62d1('0x19')]['syncQueueCallerAbandon']=function(_0x31c7f5){var _0x1594f7=this[_0x62d1('0xc4')][_0x31c7f5[_0x62d1('0xc3')]];var _0x7a4211=this;var _0xa1fcaf=![];var _0x5c0dc2;var _0x1e9f10;if(this['voiceQueues'][_0x31c7f5[_0x62d1('0xc7')]]){if(_0x1594f7&&_0x1594f7[_0x62d1('0xc5')]!==_0x62d1('0xcb')){delete this[_0x62d1('0xc4')][_0x31c7f5['uniqueid']];this[_0x62d1('0xc6')](this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]]);_0x1594f7[_0x62d1('0xd4')]=moment()[_0x62d1('0x7d')](_0x62d1('0xc9'));var _0x494226=new QueueCallerAbandon(_0x1594f7,_0x31c7f5);if(utils[_0x62d1('0x5e')](_0x1594f7['droptime'],_0x1594f7[_0x62d1('0xd5')])>=_0x1594f7[_0x62d1('0xd6')]){this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0x4a')]+=0x1;this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0xd7')]+=0x1;this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0xd8')]+=0x1;_0x494226['state']=0xa;_0x494226[_0x62d1('0x70')]=_0x62d1('0xd9');_0x494226[_0x62d1('0xda')]=_0x62d1('0xdb');_0x494226[_0x62d1('0xcf')]=this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0xdc')]?moment()['format'](_0x62d1('0xc9')):undefined;_0x494226[_0x62d1('0xdd')]+=0x1;_0x494226[_0x62d1('0xde')]+=0x1;_0x5c0dc2=this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0xdf')];_0x1e9f10=this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0xe0')];hopperUtils[_0x62d1('0xe1')](_0x494226,_0x494226[_0x62d1('0x6f')],_0x1594f7['voiceQueue'])[_0x62d1('0x3e')](function(_0x2d92c4){_0xa1fcaf=_0x2d92c4[_0x62d1('0xe2')]==0x1;if(_0x494226[_0x62d1('0xdd')]>=_0x7a4211[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0xe3')]){_0x7a4211[_0x62d1('0xe4')](_0x494226,_0x2d92c4[_0x62d1('0xe2')]);}else{hopperUtils['rescheduleContact']({'active':![],'countdropretry':_0x494226[_0x62d1('0xdd')],'scheduledat':moment()['add'](_0x7a4211[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]]['dialDropRetryFrequency'],'minutes')[_0x62d1('0x7d')](_0x62d1('0xc9')),'ContactId':_0x1594f7[_0x62d1('0xe5')],'ListId':_0x1594f7[_0x62d1('0xe6')],'VoiceQueueId':_0x1594f7[_0x62d1('0xe7')]||undefined,'CampaignId':_0x1594f7[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch('[rescheduleContact][Drop]'));var _0x190bfb=new History(_0x494226);_0x190bfb[_0x62d1('0x6f')]=0xa;_0x190bfb[_0x62d1('0x70')]=_0x62d1('0xd9');_0x190bfb[_0x62d1('0x72')]=moment()['format'](_0x62d1('0xc9'));_0x190bfb[_0x62d1('0x71')]=_0x190bfb['starttime'];_0x190bfb[_0x62d1('0xe9')]=_0x494226['calleridname'];_0x190bfb[_0x62d1('0xea')]=_0x494226[_0x62d1('0xea')];hopperUtils[_0x62d1('0xd0')](_0x190bfb)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0xeb')));}})[_0x62d1('0x3e')](function(){if(_0xa1fcaf)hopperUtils[_0x62d1('0xec')](_0x494226,_0x5c0dc2,_0x1e9f10)[_0x62d1('0x3e')](function(){return 0x1;});});}else{this['voiceQueues'][_0x31c7f5[_0x62d1('0xc7')]]['predictiveIntervalDroppedCallsCallersExit']+=0x1;this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0xed')]+=0x1;_0x494226[_0x62d1('0x6f')]=0xb;_0x494226[_0x62d1('0x70')]=_0x62d1('0xee');_0x494226[_0x62d1('0xda')]='CALLEREXIT';_0x494226['countabandonedretry']+=0x1;_0x494226[_0x62d1('0xde')]+=0x1;_0x5c0dc2=this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0xef')];_0x1e9f10=this[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]][_0x62d1('0xe0')];hopperUtils[_0x62d1('0xe1')](_0x494226,_0x494226[_0x62d1('0x6f')],_0x1594f7[_0x62d1('0xf0')])[_0x62d1('0x3e')](function(_0x1915fb){if(_0x494226[_0x62d1('0xf1')]>=_0x7a4211['voiceQueues'][_0x31c7f5['queue']][_0x62d1('0xf2')]){_0x7a4211[_0x62d1('0xe4')](_0x494226,_0x1915fb[_0x62d1('0xe2')]);}else{hopperUtils['rescheduleContact']({'active':![],'countabandonedretry':_0x494226[_0x62d1('0xf1')],'scheduledat':moment()[_0x62d1('0xf3')](_0x7a4211[_0x62d1('0x1c')][_0x31c7f5[_0x62d1('0xc7')]]['dialAbandonedRetryFrequency'],'minutes')[_0x62d1('0x7d')](_0x62d1('0xc9')),'ContactId':_0x1594f7['ContactId'],'ListId':_0x1594f7[_0x62d1('0xe6')],'VoiceQueueId':_0x1594f7[_0x62d1('0xe7')]||undefined,'CampaignId':_0x1594f7[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0xf4')));var _0x6aac92=new History(_0x494226);_0x6aac92[_0x62d1('0x6f')]=0xb;_0x6aac92['statedesc']=_0x62d1('0xee');_0x6aac92[_0x62d1('0x72')]=moment()['format'](_0x62d1('0xc9'));_0x6aac92[_0x62d1('0x71')]=_0x6aac92['starttime'];_0x6aac92[_0x62d1('0xe9')]=_0x494226[_0x62d1('0xe9')];_0x6aac92[_0x62d1('0xea')]=_0x494226[_0x62d1('0xea')];hopperUtils[_0x62d1('0xd0')](_0x6aac92)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0xf5')));}})[_0x62d1('0x3e')](function(){if(_0xa1fcaf)hopperUtils['swapAdditionalPhones'](_0x494226,_0x5c0dc2,_0x1e9f10)[_0x62d1('0x3e')](function(){return 0x1;});});}}}};Dialer[_0x62d1('0x19')][_0x62d1('0xf6')]=function(_0x9d5bdb){if(this[_0x62d1('0x22')][_0x9d5bdb[_0x62d1('0xc3')]]){this['actions'][_0x9d5bdb[_0x62d1('0xc3')]][_0x62d1('0xf7')]=_0x9d5bdb[_0x62d1('0xf7')];}if(this[_0x62d1('0xc4')][_0x9d5bdb[_0x62d1('0xc3')]]){this[_0x62d1('0xc4')][_0x9d5bdb[_0x62d1('0xc3')]][_0x62d1('0xf7')]=_0x9d5bdb[_0x62d1('0xf7')];}};Dialer['prototype'][_0x62d1('0x39')]=function(_0x97838){if(!this['actions'][_0x97838['actionid']]){return;}var _0x51a05f=this[_0x62d1('0x1c')][this[_0x62d1('0x22')][_0x97838['actionid']][_0x62d1('0xc7')]][_0x62d1('0xf8')]||_0x62d1('0xf9');if(_0x51a05f===_0x62d1('0xfa')){if(this[_0x62d1('0x22')][_0x97838[_0x62d1('0xfb')]]&&_[_0x62d1('0xfc')](this[_0x62d1('0x22')][_0x97838['actionid']][_0x62d1('0xfd')])&&_0x97838[_0x62d1('0x8b')]==='1'&&_0x97838['paused']==='0'){if(this[_0x62d1('0x1e')][_0x97838[_0x62d1('0xfe')]]){if(!this['agents'][_0x97838[_0x62d1('0xfe')]][_0x62d1('0xfd')]){this[_0x62d1('0x1e')][_0x97838[_0x62d1('0xfe')]][_0x62d1('0xfd')]=!![];this[_0x62d1('0x22')][_0x97838[_0x62d1('0xfb')]][_0x62d1('0xfd')]=!![];this[_0x62d1('0x22')][_0x97838['actionid']]['stateinterface']=_0x97838[_0x62d1('0xfe')];}}}}else if(_0x51a05f==='rrmemory'){if(this[_0x62d1('0x22')][_0x97838[_0x62d1('0xfb')]]){if(this[_0x62d1('0x1e')][_0x97838['stateinterface']]){this[_0x62d1('0x22')][_0x97838[_0x62d1('0xfb')]][_0x62d1('0xfe')]=_0x97838['stateinterface'];if(_['isNil'](this[_0x62d1('0xff')][this[_0x62d1('0x22')][_0x97838['actionid']]['queue']])){this['queueBooked'][this[_0x62d1('0x22')][_0x97838['actionid']][_0x62d1('0xc7')]]=[];}this[_0x62d1('0xff')][this[_0x62d1('0x22')][_0x97838[_0x62d1('0xfb')]][_0x62d1('0xc7')]][_0x62d1('0xa2')](_['merge'](_[_0x62d1('0x100')](this[_0x62d1('0x22')][_0x97838['actionid']],['idHopper','stateinterface']),{'status':_0x97838['status'],'paused':_0x97838[_0x62d1('0x101')]}));}}}};Dialer['prototype']['syncQueueStatusComplete']=function(_0x170ffb){if(!this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]]){return;}var _0x53832e=this;var _0x3213c6=this[_0x62d1('0x1c')][this[_0x62d1('0x22')][_0x170ffb['actionid']][_0x62d1('0xc7')]];var _0x3a133b=_0x3213c6[_0x62d1('0xf8')]||_0x62d1('0xf9');if(_0x3a133b===_0x62d1('0xfa')){if(this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]]&&this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]]['stateinterface']){this[_0x62d1('0x102')][_0x62d1('0x103')](this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0x104')],this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xfe')])[_0x62d1('0xa4')](function(_0x53da80){logger[_0x62d1('0x64')](_0x62d1('0x105'),util[_0x62d1('0x42')](_0x53da80,{'showHidden':![],'depth':null}));})[_0x62d1('0x106')](function(){_0x53832e[_0x62d1('0xc6')](_0x53832e[_0x62d1('0x1c')][_0x53832e[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]]);_0x53832e[_0x62d1('0x1e')][_0x53832e[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xfe')]]['locked']=![];delete _0x53832e[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]];unlockQueueStatus(_0x3213c6);});}else{this[_0x62d1('0xc6')](this[_0x62d1('0x1c')][this['actions'][_0x170ffb[_0x62d1('0xfb')]]['queue']]);hopperUtils[_0x62d1('0x107')]({'active':![],'ContactId':this[_0x62d1('0x22')][_0x170ffb['actionid']][_0x62d1('0xe5')],'ListId':this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe6')],'VoiceQueueId':this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe7')]||undefined,'CampaignId':this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]]['CampaignId']||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x108')));delete this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]];unlockQueueStatus(_0x3213c6);}}else if(_0x3a133b===_0x62d1('0xf9')){var _0x293e65;if(this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]]&&!_['isEmpty'](this[_0x62d1('0xff')][this['actions'][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]])){if(this[_0x62d1('0x28')][_0x53832e[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]]){this['queueBookedRR'][_0x53832e[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]]=this['queueBookedRR'][this['actions'][_0x170ffb[_0x62d1('0xfb')]]['queue']]?this[_0x62d1('0x28')][this['actions'][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]]:this[_0x62d1('0xff')][this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]]['queue']]?this['queueBooked'][this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]][_0x62d1('0x109')]||0x0:0x0;}this[_0x62d1('0xff')][this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]]['queue']][_0x62d1('0x109')]=this['queueBookedRR'][this[_0x62d1('0x22')][_0x170ffb['actionid']]['queue']];for(var _0xce54a7=0x0;_0xce54a7<this[_0x62d1('0xff')][this['actions'][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]]['length'];_0xce54a7+=0x1){_0x293e65=rr(this['queueBooked'][this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]]['queue']]);this[_0x62d1('0x28')][_0x53832e['actions'][_0x170ffb['actionid']][_0x62d1('0xc7')]]=this[_0x62d1('0xff')][this[_0x62d1('0x22')][_0x170ffb['actionid']][_0x62d1('0xc7')]]['_rr'];if(_0x293e65[_0x62d1('0x8b')]==='1'&&_0x293e65[_0x62d1('0x101')]==='0'){break;}}if(!_['isNil'](_0x293e65)){this[_0x62d1('0x1e')][_0x293e65['stateinterface']][_0x62d1('0x10a')]=_[_0x62d1('0x52')](this[_0x62d1('0x1e')][_0x293e65[_0x62d1('0xfe')]][_0x62d1('0x10a')])?!![]:this[_0x62d1('0x1e')][_0x293e65[_0x62d1('0xfe')]][_0x62d1('0x10a')];}loggerBooked[_0x62d1('0x46')](_0x62d1('0x10b'),_0x170ffb[_0x62d1('0xfb')],'Agent:\x20',JSON[_0x62d1('0x88')](_[_0x62d1('0x100')](this['agents'][_0x293e65['stateinterface']],[_0x62d1('0x60'),_0x62d1('0x10a')])),_0x62d1('0x10c'),JSON['stringify'](_0x293e65[_0x62d1('0x104')]));if(!_[_0x62d1('0xfc')](_0x293e65)&&_0x293e65[_0x62d1('0x8b')]==='1'&&_0x293e65['paused']==='0'&&this['agents'][_0x293e65['stateinterface']][_0x62d1('0x10a')]){this[_0x62d1('0x1e')][_0x293e65[_0x62d1('0xfe')]]['unlockRR']=![];this[_0x62d1('0xff')][_0x53832e['actions'][_0x170ffb[_0x62d1('0xfb')]]['queue']]=[];this[_0x62d1('0x102')]['run'](_0x293e65[_0x62d1('0x104')],_0x293e65[_0x62d1('0xfe')])[_0x62d1('0xa4')](function(_0x4f14f8){logger[_0x62d1('0x64')](_0x62d1('0x105'),util['inspect'](_0x4f14f8,{'showHidden':![],'depth':null}));})['finally'](function(){_0x53832e['updateOriginated'](_0x53832e[_0x62d1('0x1c')][_0x53832e[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]]);setTimeout(function(){_0x53832e[_0x62d1('0x1e')][_0x293e65[_0x62d1('0xfe')]][_0x62d1('0x10a')]=!![];loggerBooked[_0x62d1('0x46')](_0x62d1('0x10d'),_0x170ffb['actionid'],_0x62d1('0x10e'),JSON['stringify'](_[_0x62d1('0x100')](_0x53832e[_0x62d1('0x1e')][_0x293e65[_0x62d1('0xfe')]],['name',_0x62d1('0x10a')])),_0x62d1('0x10c'),JSON[_0x62d1('0x88')](_0x293e65[_0x62d1('0x104')]));},0xc7);delete _0x53832e[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]];unlockQueueStatus(_0x3213c6,_0x170ffb[_0x62d1('0xfb')]);});}else{loggerBooked['info'](_0x62d1('0x10f'));this[_0x62d1('0xc6')](this[_0x62d1('0x1c')][this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]]);hopperUtils[_0x62d1('0x107')]({'active':![],'ContactId':this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe5')],'ListId':this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe6')],'VoiceQueueId':this['actions'][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe7')]||undefined,'CampaignId':this['actions'][_0x170ffb['actionid']]['CampaignId']||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x108')));delete this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]];unlockQueueStatus(_0x3213c6);}}else{loggerBooked[_0x62d1('0x46')](_0x62d1('0x110'));this[_0x62d1('0xc6')](this[_0x62d1('0x1c')][this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]]);hopperUtils[_0x62d1('0x107')]({'active':![],'ContactId':this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]]['ContactId'],'ListId':this['actions'][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe6')],'VoiceQueueId':this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe7')]||undefined,'CampaignId':this['actions'][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x111')));delete this['actions'][_0x170ffb[_0x62d1('0xfb')]];unlockQueueStatus(_0x3213c6);}}else{loggerBooked[_0x62d1('0x46')](_0x62d1('0x112'));this[_0x62d1('0xc6')](this['voiceQueues'][this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xc7')]]);hopperUtils[_0x62d1('0x107')]({'active':![],'ContactId':this[_0x62d1('0x22')][_0x170ffb['actionid']]['ContactId'],'ListId':this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe6')],'VoiceQueueId':this['actions'][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe7')]||undefined,'CampaignId':this[_0x62d1('0x22')][_0x170ffb[_0x62d1('0xfb')]][_0x62d1('0xe8')]||undefined})['catch'](loggerCatch(_0x62d1('0x113')));delete this[_0x62d1('0x22')][_0x170ffb['actionid']];unlockQueueStatus(_0x3213c6);}};Dialer[_0x62d1('0x19')]['syncOriginateResponse']=function(_0x4016cf){var _0x548c8b=this['actions'][_0x4016cf[_0x62d1('0xfb')]];if(_0x548c8b){delete this[_0x62d1('0x22')][_0x4016cf[_0x62d1('0xfb')]];_0x548c8b[_0x62d1('0xd5')]=moment()[_0x62d1('0x7d')](_0x62d1('0xc9'));var _0x4be661=_0x548c8b[_0x62d1('0xc5')]===_0x62d1('0xcb')?this[_0x62d1('0x1d')][_0x548c8b[_0x62d1('0xc7')]]:this[_0x62d1('0x1c')][_0x548c8b['getQueue']()];if(_0x4016cf[_0x62d1('0x114')]!==_0x62d1('0x115')){this[_0x62d1('0xc6')](_0x4be661);return this[_0x62d1('0x116')](_0x548c8b,_0x4be661,_0x4016cf)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x117')));}this[_0x62d1('0xc4')][_0x4016cf[_0x62d1('0xc3')]]=_0x548c8b;}};Dialer[_0x62d1('0x19')][_0x62d1('0x37')]=function(_0x36b901){var _0x4c3654=this;var _0x1b873d=this[_0x62d1('0xc4')][_0x36b901['uniqueid']];var _0x336e94;if(!_[_0x62d1('0xfc')](_0x36b901)&&!_[_0x62d1('0xfc')](_0x36b901[_0x62d1('0x118')])&&!_[_0x62d1('0xfc')](_0x36b901['variable'][_0x62d1('0x119')])&&_0x36b901[_0x62d1('0x11a')]===_0x62d1('0x11b')&&_0x1b873d){if(_0x1b873d[_0x62d1('0xc5')]!=='ivr'&&this[_0x62d1('0x1c')][_0x1b873d[_0x62d1('0xc7')]][_0x62d1('0x11c')]&&_0x36b901[_0x62d1('0x11d')]==='HANGUP'){delete this[_0x62d1('0xc4')][_0x36b901[_0x62d1('0xc3')]];this[_0x62d1('0xc6')](this['voiceQueues'][_0x1b873d[_0x62d1('0xc7')]]);this[_0x62d1('0x1c')][_0x1b873d[_0x62d1('0xc7')]][_0x62d1('0xcc')]+=0x1;this['voiceQueues'][_0x1b873d['queue']]['outboundAnswerAgiCallsDay']+=0x1;_0x336e94=new Hangup(_0x1b873d,_0x36b901);_0x336e94[_0x62d1('0x6f')]=0x12;_0x336e94[_0x62d1('0x70')]=_0x62d1('0x11e');_0x336e94[_0x62d1('0x11f')]=_0x62d1('0x120');ami[_0x62d1('0x121')](_0x62d1('0x122'),ut[_0x62d1('0x123')](_0x336e94,_0x62d1('0x124')));this[_0x62d1('0x125')](_0x336e94,'[syncHangupInAMD][createHistory]',_0x62d1('0x126'));}if(_0x1b873d[_0x62d1('0xc5')]!==_0x62d1('0xcb')&&this[_0x62d1('0x1c')][_0x1b873d[_0x62d1('0xc7')]][_0x62d1('0x11c')]&&_0x36b901[_0x62d1('0x11d')]===_0x62d1('0x127')){return new Promise(function(_0x298368,_0x442e96){delete _0x4c3654[_0x62d1('0xc4')][_0x36b901[_0x62d1('0xc3')]];_0x4c3654[_0x62d1('0xc6')](_0x4c3654['voiceQueues'][_0x1b873d['queue']]);_0x4c3654[_0x62d1('0x1c')][_0x1b873d['queue']][_0x62d1('0xcc')]+=0x1;_0x4c3654[_0x62d1('0x1c')][_0x1b873d[_0x62d1('0xc7')]][_0x62d1('0x128')]+=0x1;var _0x95aea4=_0x4c3654[_0x62d1('0x1c')][_0x1b873d[_0x62d1('0xc7')]];var _0x1852cf=new Hangup(_0x1b873d,_0x36b901);_0x1852cf[_0x62d1('0x6f')]=0x13;_0x1852cf[_0x62d1('0x70')]=_0x62d1('0x129');_0x1852cf[_0x62d1('0x11f')]=_0x62d1('0x120');_0x1852cf[_0x62d1('0x12a')]+=0x1;_0x1852cf['countglobal']+=0x1;_0x1852cf[_0x62d1('0x124')]=!![];ami[_0x62d1('0x121')](_0x62d1('0x122'),ut[_0x62d1('0x123')](_0x1852cf,_0x62d1('0x124')));hopperUtils['createHistory'](_0x1852cf)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x12b')));if(_0x1852cf[_0x62d1('0x12c')]+_0x1852cf['countcongestionretry']+_0x1852cf['countnoanswerretry']+_0x1852cf[_0x62d1('0x12d')]+_0x1852cf[_0x62d1('0xdd')]+_0x1852cf[_0x62d1('0xf1')]+_0x1852cf[_0x62d1('0x12a')]+_0x1852cf[_0x62d1('0x12e')]>=_0x95aea4[_0x62d1('0x12f')]){_0x4c3654['stateGlobal'](_0x1852cf,_0x298368,_0x442e96,'reason19\x20machine....');}else{if(_0x1852cf[_0x62d1('0x12a')]>=_0x95aea4[_0x62d1('0x130')]){_0x4c3654[_0x62d1('0x131')](_0x1852cf,_0x298368,_0x442e96,_0x62d1('0x132'));}else{hopperUtils[_0x62d1('0x107')]({'active':![],'countmachineretry':_0x1852cf[_0x62d1('0x12a')],'scheduledat':moment()[_0x62d1('0xf3')](_0x95aea4[_0x62d1('0x133')],'minutes')[_0x62d1('0x7d')](_0x62d1('0xc9')),'ContactId':_0x1852cf[_0x62d1('0xe5')],'ListId':_0x1852cf['ListId'],'VoiceQueueId':_0x1852cf[_0x62d1('0xe7')]||undefined,'CampaignId':_0x1852cf['CampaignId']||undefined})['catch'](loggerCatch(_0x62d1('0x134')));_0x298368({'reschedule':0x1});}}});}if(_0x1b873d['type']===_0x62d1('0xcb')&&this[_0x62d1('0x1d')][_0x1b873d['queue']][_0x62d1('0x11c')]&&_0x36b901[_0x62d1('0x11d')]==='HANGUP'){delete this[_0x62d1('0xc4')][_0x36b901[_0x62d1('0xc3')]];this[_0x62d1('0xc6')](this[_0x62d1('0x1d')][_0x1b873d[_0x62d1('0xc7')]]);_0x336e94=new Hangup(_0x1b873d,_0x36b901);_0x336e94[_0x62d1('0x6f')]=0x12;_0x336e94[_0x62d1('0x70')]='HangupInAMD';_0x336e94[_0x62d1('0x11f')]='AMD';ami[_0x62d1('0x121')](_0x62d1('0x122'),ut[_0x62d1('0x123')](_0x336e94,_0x62d1('0x124')));this[_0x62d1('0x125')](_0x336e94,'[syncHangupInAMDIvr][createHistory]','[syncHangupInAMDIvr]');}if(_0x1b873d[_0x62d1('0xc5')]===_0x62d1('0xcb')&&this[_0x62d1('0x1d')][_0x1b873d[_0x62d1('0xc7')]]['dialAMDActive']&&_0x36b901[_0x62d1('0x11d')]===_0x62d1('0x127')){return new Promise(function(_0x4ad35e,_0x3f60fb){delete _0x4c3654[_0x62d1('0xc4')][_0x36b901[_0x62d1('0xc3')]];_0x4c3654[_0x62d1('0xc6')](_0x4c3654[_0x62d1('0x1d')][_0x1b873d[_0x62d1('0xc7')]]);_0x4c3654[_0x62d1('0x1d')][_0x1b873d[_0x62d1('0xc7')]][_0x62d1('0xcc')]+=0x1;_0x4c3654[_0x62d1('0x1d')][_0x1b873d[_0x62d1('0xc7')]][_0x62d1('0x128')]+=0x1;var _0x8e476=_0x4c3654[_0x62d1('0x1d')][_0x1b873d[_0x62d1('0xc7')]];var _0x36d9a9=new Hangup(_0x1b873d,_0x36b901);_0x36d9a9['state']=0x13;_0x36d9a9[_0x62d1('0x70')]='Machine';_0x36d9a9[_0x62d1('0x11f')]=_0x62d1('0x120');_0x36d9a9[_0x62d1('0x12a')]+=0x1;_0x36d9a9[_0x62d1('0xde')]+=0x1;_0x36d9a9[_0x62d1('0x124')]=!![];ami[_0x62d1('0x121')]('custom:amd',ut[_0x62d1('0x123')](_0x36d9a9,_0x62d1('0x124')));hopperUtils[_0x62d1('0xd0')](_0x36d9a9)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x12b')));if(_0x36d9a9[_0x62d1('0x12c')]+_0x36d9a9[_0x62d1('0x135')]+_0x36d9a9['countnoanswerretry']+_0x36d9a9[_0x62d1('0x12d')]+_0x36d9a9[_0x62d1('0xdd')]+_0x36d9a9[_0x62d1('0xf1')]+_0x36d9a9['countmachineretry']+_0x36d9a9[_0x62d1('0x12e')]>=_0x8e476[_0x62d1('0x12f')]){_0x4c3654[_0x62d1('0x136')](_0x36d9a9,_0x4ad35e,_0x3f60fb,_0x62d1('0x137'));}else{if(_0x36d9a9['countmachineretry']>=_0x8e476[_0x62d1('0x130')]){_0x4c3654[_0x62d1('0x131')](_0x36d9a9,_0x4ad35e,_0x3f60fb,_0x62d1('0x132'));}else{hopperUtils[_0x62d1('0x107')]({'active':![],'countmachineretry':_0x36d9a9[_0x62d1('0x12a')],'scheduledat':moment()[_0x62d1('0xf3')](_0x8e476[_0x62d1('0x133')],'minutes')[_0x62d1('0x7d')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x36d9a9['ContactId'],'ListId':_0x36d9a9['ListId'],'VoiceQueueId':_0x36d9a9[_0x62d1('0xe7')]||undefined,'CampaignId':_0x36d9a9['CampaignId']||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x134')));_0x4ad35e({'reschedule':0x1});}}});}}};Dialer[_0x62d1('0x19')]['syncHangup']=function(_0x3d773e){var _0x96f868=this[_0x62d1('0xc4')][_0x3d773e['uniqueid']];var _0x3c136a;if(_0x96f868&&_0x96f868[_0x62d1('0xc5')]==='ivr'){delete this[_0x62d1('0xc4')][_0x3d773e[_0x62d1('0xc3')]];this['updateOriginated'](this[_0x62d1('0x1d')][_0x96f868[_0x62d1('0xc7')]]);this[_0x62d1('0x1d')][_0x96f868[_0x62d1('0xc7')]][_0x62d1('0x138')]+=0x1;_0x3c136a=new Hangup(_0x96f868,_0x3d773e);hopperUtils[_0x62d1('0xd0')](_0x3c136a)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x139')));hopperUtils[_0x62d1('0xd2')](_0x3c136a)['catch'](loggerCatch(_0x62d1('0x13a')));}if(_0x96f868&&_0x96f868[_0x62d1('0xc5')]!==_0x62d1('0xcb')&&isNotNull(this['voiceQueues'][_0x96f868[_0x62d1('0xc7')]][_0x62d1('0x13b')])){delete this['uniqueId'][_0x3d773e[_0x62d1('0xc3')]];this[_0x62d1('0xc6')](this[_0x62d1('0x1c')][_0x96f868[_0x62d1('0xc7')]]);this[_0x62d1('0x1c')][_0x96f868['queue']][_0x62d1('0xcc')]+=0x1;this[_0x62d1('0x1c')][_0x96f868[_0x62d1('0xc7')]]['outboundAnswerAgiCallsDay']+=0x1;_0x3c136a=new Hangup(_0x96f868,_0x3d773e);_0x3c136a['state']=0x10;_0x3c136a[_0x62d1('0x70')]=_0x62d1('0x13c');_0x3c136a[_0x62d1('0x11f')]=_0x62d1('0x13d');hopperUtils['createHistory'](_0x3c136a)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x139')));hopperUtils[_0x62d1('0xd2')](_0x3c136a)['catch'](loggerCatch(_0x62d1('0x13a')));}if(_0x96f868&&_0x96f868[_0x62d1('0xc5')]!=='ivr'&&!isNotNull(this[_0x62d1('0x1c')][_0x96f868[_0x62d1('0xc7')]][_0x62d1('0x13b')])){delete this[_0x62d1('0xc4')][_0x3d773e[_0x62d1('0xc3')]];this[_0x62d1('0xc6')](this[_0x62d1('0x1c')][_0x96f868[_0x62d1('0xc7')]]);this[_0x62d1('0x1c')][_0x96f868['queue']]['outboundUnknownCallsDay']+=0x1;_0x3c136a=new Hangup(_0x96f868,_0x3d773e);_0x3c136a[_0x62d1('0x6f')]=0xc;_0x3c136a[_0x62d1('0x70')]=_0x3d773e['cause-txt'];_0x3c136a[_0x62d1('0x11f')]=_0x62d1('0x13e');hopperUtils[_0x62d1('0xd0')](_0x3c136a)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x139')));hopperUtils[_0x62d1('0xd2')](_0x3c136a)['catch'](loggerCatch('[syncHangupIvr]'));}};Dialer['prototype']['syncQueueSummary']=function(_0x469e49){var _0x2ce210=this;if(!_0x2ce210[_0x62d1('0x29')][_0x469e49[_0x62d1('0x60')]]){_0x2ce210['queuesSummary'][_0x469e49[_0x62d1('0x60')]]={'running':![]};}else if(_0x2ce210[_0x62d1('0x29')][_0x469e49[_0x62d1('0x60')]]['running']===!![]){return;}else if(_0x2ce210['queuesSummary'][_0x469e49[_0x62d1('0x60')]][_0x62d1('0x13f')]===![]){_0x2ce210[_0x62d1('0x29')][_0x469e49[_0x62d1('0x60')]][_0x62d1('0x13f')]=!![];}var _0xe70a87=_0x2ce210['voiceQueues'][_0x469e49[_0x62d1('0x60')]];var _0x520060=_0xe70a87[_0x62d1('0x6e')]!==utils['CAMPAIGN_STATUS']['INACTIVE'];var _0x1df7e7=utils[_0x62d1('0x140')](_0xe70a87);_0xe70a87[_0x62d1('0x141')]=utils[_0x62d1('0x142')](_0xe70a87,_0x2ce210[_0x62d1('0x1f')]);Promise[_0x62d1('0xb0')]()[_0x62d1('0x3e')](function(){if(_0xe70a87[_0x62d1('0x141')]===utils[_0x62d1('0x68')][_0x62d1('0x7a')]){if(_0x520060){clearPredictiveAttributes(_0xe70a87);_0x469e49['startPredictive']=undefined;_0x469e49['startProgressive']=undefined;}if(_0xe70a87[_0x62d1('0x141')]===utils['CAMPAIGN_STATUS'][_0x62d1('0x7a')]){_0x469e49[_0x62d1('0x143')]=0x0;_0x469e49[_0x62d1('0x101')]=0x0;_0x469e49['inUse']=0x0;_0x469e49[_0x62d1('0x144')]=0x0;_0x469e49[_0x62d1('0x145')]=0x0;}}else if(_0xe70a87[_0x62d1('0x141')]===utils[_0x62d1('0x68')]['ACTIVE']&&!_0x1df7e7){return _0x2ce210[_0x62d1('0xac')](_0xe70a87,!![])['then'](function(){return _0x2ce210[_0x62d1('0xac')](_0xe70a87,![]);})[_0x62d1('0x3e')](function(){return _0x2ce210[_0x62d1('0xb6')](_0xe70a87);})[_0x62d1('0xa4')](function(_0x539863){loggerSyncQueueSummary[_0x62d1('0x40')](_0x62d1('0x146'),util[_0x62d1('0x42')](_0x539863,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0xe70a87);});}else{clearPredictiveAttributes(_0xe70a87);}})['then'](function(){var _0x4020fd=_0x469e49['compareToOutboundQueue'](_0xe70a87);if(_0x4020fd||_0xe70a87[_0x62d1('0x147')]){_0xe70a87['queueSummaryCountersUpdated']=![];_0x469e49[_0x62d1('0x148')](_0xe70a87);Object[_0x62d1('0x149')](_0xe70a87,_0x469e49);emitOutboundVoiceQueueSummary(_0x469e49);}_0x2ce210[_0x62d1('0x29')][_0xe70a87[_0x62d1('0x60')]][_0x62d1('0x13f')]=![];})[_0x62d1('0xa4')](function(_0x46e00f){logger[_0x62d1('0x64')]('[syncQueueSummary]',util[_0x62d1('0x42')](_0x46e00f,{'showHidden':![],'depth':null}));_0x2ce210[_0x62d1('0x29')][_0xe70a87[_0x62d1('0x60')]][_0x62d1('0x13f')]=![];});};Dialer[_0x62d1('0x19')][_0x62d1('0x33')]=_['throttle'](function(){var _0x3a7903=_['filter'](this[_0x62d1('0x1c')],function(_0x16f41d){return _0x16f41d[_0x62d1('0x14a')];});var _0x2a1c0f=_['filter'](this[_0x62d1('0x1e')],function(_0x2639fe){return _0x2639fe[_0x62d1('0x14b')]&&_0x2639fe[_0x62d1('0x8b')]==='reachable';});if(_0x3a7903[_0x62d1('0x14c')]>0x0&&_0x2a1c0f[_0x62d1('0x14c')]>0x0){return Promise[_0x62d1('0xb0')]()[_0x62d1('0x3e')](cmHopper[_0x62d1('0x14d')](_['map'](_0x3a7903,'id'),previewRecallmeReminderInterval,_[_0x62d1('0x14e')](_0x2a1c0f,'id')))[_0x62d1('0x3e')](function(_0x31f0d7){for(var _0x3508ae=0x0;_0x3508ae<_0x31f0d7['length'];_0x3508ae++){var _0x3f542b=_0x31f0d7[_0x3508ae][_0x62d1('0x14f')]['name'];if(_0x3f542b)io['to'](util[_0x62d1('0x7d')](_0x62d1('0x150'),_0x3f542b))[_0x62d1('0x121')]('user:dialPreviewRecallReminder',{'hopper':_0x31f0d7[_0x3508ae]});}})[_0x62d1('0xa4')](function(_0x570e51){logger[_0x62d1('0x64')]('checkPreviewRecallReminder',_0x570e51);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0x62d1('0x19')]['loopClearZombieChannels']=function(){var _0x3a7cca=this;setInterval(function(){_0x3a7cca[_0x62d1('0x151')](_0x3a7cca[_0x62d1('0xc4')],_0x62d1('0x152'));_0x3a7cca[_0x62d1('0x151')](_0x3a7cca[_0x62d1('0x22')],_0x62d1('0x153'));},0x32c8);};Dialer[_0x62d1('0x19')]['clearZombieChannels']=function(_0x3569b7,_0x1837e2){var _0xca0c52=this;for(var _0x5f4419 in _0x3569b7){if(typeof _0x3569b7[_0x5f4419]!==_0x62d1('0x154')){this[_0x62d1('0x155')]['enqueue'](function(){if(!_[_0x62d1('0xfc')](_0x3569b7[_0x5f4419])){return ami[_0x62d1('0x9c')]({'action':_0x62d1('0x8b'),'channel':_0x3569b7[_0x5f4419]['channel']})['catch'](function(_0x10ed47){if(_0x10ed47['message']==='No\x20such\x20channel'){setTimeout(function(){if(_0x3569b7[_0x5f4419]&&_0x3569b7[_0x5f4419][_0x62d1('0xc5')]!=='ivr'){_0xca0c52[_0x62d1('0xc6')](_0xca0c52[_0x62d1('0x1c')][_0x3569b7[_0x5f4419][_0x62d1('0xc7')]]);logger['error'](_0x62d1('0x156'),_0x1837e2,_0x5f4419,_0x3569b7[_0x5f4419][_0x62d1('0xc7')]);delete _0x3569b7[_0x5f4419];}if(_0x3569b7[_0x5f4419]&&_0x3569b7[_0x5f4419][_0x62d1('0xc5')]==='ivr'){_0xca0c52[_0x62d1('0xc6')](_0xca0c52[_0x62d1('0x1d')][_0x3569b7[_0x5f4419][_0x62d1('0xc7')]]);logger[_0x62d1('0x64')](_0x62d1('0x157'),_0x1837e2,_0x5f4419,_0x3569b7[_0x5f4419][_0x62d1('0xc7')]);delete _0x3569b7[_0x5f4419];}},0x2328);}});}});}}};Dialer[_0x62d1('0x19')][_0x62d1('0x158')]=function(_0x12cc46){return Promise[_0x62d1('0xb0')]()[_0x62d1('0x3e')](voiceQueueRt[_0x62d1('0x158')](_0x12cc46))[_0x62d1('0xa4')](loggerCatch('[getVoiceQueueRtPauses]\x20'));};Dialer[_0x62d1('0x19')][_0x62d1('0xc6')]=function(_0x256640){if(!_[_0x62d1('0x52')](_0x256640)&&_0x256640!==null){if(typeof _0x256640[_0x62d1('0x81')]!==_0x62d1('0x154')){if(_0x256640[_0x62d1('0x81')]>0x0){_0x256640[_0x62d1('0x81')]-=0x1;}else{logger['error'](_0x62d1('0x159'));}}}else{logger[_0x62d1('0x64')]('[updateOriginated]\x20is\x20null\x20or\x20undefined');}};Dialer['prototype'][_0x62d1('0x15a')]=function(_0x10a350,_0x251d6c){var _0x4b7d43=this;return function(_0x2b7abe){_0x4b7d43[_0x62d1('0xc6')](_0x251d6c);logger[_0x62d1('0x64')](_0x10a350,util['inspect'](_0x2b7abe,{'showHidden':![],'depth':null}));};};Dialer[_0x62d1('0x19')]['emptyContact']=function(_0xc9e17c,_0xe2d875,_0x532d05){var _0xa6df08={'state':0x19,'statedesc':_0x62d1('0x15b')};this[_0x62d1('0xc6')](_0xe2d875);this[_0x62d1('0x125')](_[_0x62d1('0x5d')](_0xa6df08,_[_0x62d1('0x100')](_0x532d05,['ContactId','ListId',_0x62d1('0x15c'),_0x62d1('0xe7'),_0x62d1('0xe8')])),_0x62d1('0x15d'),_0x62d1('0x15e'));logger['error'](_0xc9e17c);};Dialer[_0x62d1('0x19')][_0x62d1('0x125')]=function(_0x22df41,_0x175791,_0x16aeeb){hopperUtils[_0x62d1('0xd0')](_0x22df41)[_0x62d1('0xa4')](loggerCatch(_0x175791));hopperUtils['moveContactManagedDialer'](_0x22df41)['catch'](loggerCatch(_0x16aeeb));};Dialer[_0x62d1('0x19')][_0x62d1('0xe4')]=function(_0x2a5ffe,_0x2bf5c7){hopperUtils[_0x62d1('0xd0')](_0x2a5ffe)['catch'](loggerCatch(_0x62d1('0xd1')));if(_0x2bf5c7==0x0){hopperUtils[_0x62d1('0xd2')](_0x2a5ffe)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x15f')));}};Dialer[_0x62d1('0x19')]['checkPreviewRecallReminder']=function(_0x4aa39c){return Promise['resolve']()[_0x62d1('0x3e')](cmHopper[_0x62d1('0x14d')](_0x4aa39c['id'],previewRecallmeReminderInterval))[_0x62d1('0x3e')](function(_0x279905){for(var _0x21a6df=0x0;_0x21a6df<_0x279905[_0x62d1('0x14c')];_0x21a6df++){var _0x1895ca=_0x279905[_0x21a6df][_0x62d1('0x14f')][_0x62d1('0x60')];if(_0x1895ca)io['to'](util[_0x62d1('0x7d')](_0x62d1('0x150'),_0x1895ca))[_0x62d1('0x121')](_0x62d1('0x160'),{'hopper':_0x279905[_0x21a6df]});}})[_0x62d1('0xa4')](function(){});};Dialer[_0x62d1('0x19')]['launchHandleIvr']=function(_0x113532){var _0x53fb08=this;return function(){_0x53fb08[_0x62d1('0x161')](_0x113532);};};Dialer[_0x62d1('0x19')][_0x62d1('0x162')]=function(_0x2c8d87,_0x109ab2){var _0x4a38b8=this;var _0x28356a=uuid['v4']();this[_0x62d1('0x22')][_0x28356a]=new Action(_0x2c8d87,_0x109ab2,_0x28356a);return new Promise(function(_0x1ea0ff,_0x2b08a0){if(_[_0x62d1('0x52')](_0x2c8d87)&&typeof _0x2c8d87!==_0x62d1('0x163')){return _0x2b08a0(msgResponse(_0x62d1('0x164'),'Failure',_0x62d1('0x165')));}if(_['isUndefined'](_0x109ab2[_0x62d1('0x166')])||_0x109ab2[_0x62d1('0x166')]===null){return _0x2b08a0(msgResponse('originate',_0x62d1('0x95'),_0x62d1('0x167')));}var _0x47e095={'XMD-CALLERID':_0x4a38b8[_0x62d1('0x22')][_0x28356a][_0x62d1('0x168')](),'XMD-AGI':_0x2c8d87[_0x62d1('0x13b')]?util[_0x62d1('0x7d')]('\x22agi://%s/square,%s\x22',ipAgi,_0x2c8d87[_0x62d1('0x13b')]):_0x62d1('0x169'),'XMD-AGIAFTER':_0x2c8d87[_0x62d1('0xdc')]?util['format'](_0x62d1('0x16a'),ipAgi,_0x2c8d87[_0x62d1('0xdc')]):_0x62d1('0x169'),'XMD-QUEUE':utils[_0x62d1('0x16b')](_0x2c8d87)?util['format']('\x22%s,%s%s,,,%s\x22',_0x2c8d87[_0x62d1('0x60')],_0x2c8d87[_0x62d1('0x16c')]||'',_0x2c8d87[_0x62d1('0x16d')]?'c':'',_0x2c8d87['dialQueueTimeout']||0x3):'NONE','XMD-CONTACTID':_0x109ab2['ContactId'],'XMD-CDRTYPE':_0x62d1('0x9'),'CALLERID(all)':_0x4a38b8[_0x62d1('0x22')][_0x28356a][_0x62d1('0x168')](),'XMD-AMD':_0x2c8d87[_0x62d1('0x11c')]?_0x62d1('0x16e'):'NONE','XMD-DESTINATION':_0x62d1('0x11b')};if(_0x2c8d87[_0x62d1('0x11c')]){_0x47e095['XMD-AMDINITIALSILENCE']=_0x2c8d87[_0x62d1('0x16f')]||0x9c4;_0x47e095[_0x62d1('0x170')]=_0x2c8d87[_0x62d1('0x171')]||0x5dc;_0x47e095['XMD-AMDAFTERGREETINGSILENCE']=_0x2c8d87[_0x62d1('0x172')]||0x320;_0x47e095[_0x62d1('0x173')]=_0x2c8d87[_0x62d1('0x174')]||0x1388;_0x47e095['XMD-AMDMINWORDLENGTH']=_0x2c8d87[_0x62d1('0x175')]||0x64;_0x47e095[_0x62d1('0x176')]=_0x2c8d87['dialAMDBetweenWordsSilence']||0x32;_0x47e095[_0x62d1('0x177')]=_0x2c8d87['dialAMDMaximumNumberOfWords']||0x3;_0x47e095[_0x62d1('0x178')]=_0x2c8d87['dialAMDSilenceThreshold']||0x100;_0x47e095['XMD-AMDMAXIMUMWORDLENGTH']=_0x2c8d87[_0x62d1('0x179')]||0x1388;}if(utils[_0x62d1('0x16b')](_0x2c8d87)){_0x47e095['XMD-VOICEQUEUEID']=_0x109ab2['VoiceQueueId'];}else{_0x47e095[_0x62d1('0x17a')]=_0x109ab2[_0x62d1('0xe8')];}var _0x2442ea=utils[_0x62d1('0x17b')](_0x109ab2[_0x62d1('0x17c')]);Object[_0x62d1('0x149')](_0x47e095,_0x2442ea);var _0x4008b7=_0x4a38b8['isTrunkReachable'](_0x2c8d87[_0x62d1('0x8f')])?utils['getCallerId'](_0x2c8d87[_0x62d1('0x8f')][_0x62d1('0x17d')],_0x2c8d87[_0x62d1('0x17e')],_0x2c8d87[_0x62d1('0x17f')]>0x0?utils[_0x62d1('0x180')](_0x2c8d87[_0x62d1('0x181')],_0x2c8d87['dialRandomLastDigitCallerIdNumber']):_0x2c8d87['dialOriginateCallerIdNumber']):utils[_0x62d1('0x182')](_[_0x62d1('0xfc')](_0x2c8d87[_0x62d1('0x90')])?_0x2c8d87[_0x62d1('0x8f')][_0x62d1('0x17d')]:_0x2c8d87['TrunkBackup'][_0x62d1('0x17d')],_0x2c8d87['dialOriginateCallerIdName'],_0x2c8d87[_0x62d1('0x17f')]>0x0?utils[_0x62d1('0x180')](_0x2c8d87[_0x62d1('0x181')],_0x2c8d87['dialRandomLastDigitCallerIdNumber']):_0x2c8d87[_0x62d1('0x181')]);if(_0x4008b7){_0x47e095[_0x62d1('0x183')]=_0x4a38b8[_0x62d1('0x22')][_0x28356a][_0x62d1('0x184')]=utils[_0x62d1('0x185')](_0x4008b7);_0x47e095[_0x62d1('0x186')]=_0x109ab2[_0x62d1('0x166')];}_0x2c8d87[_0x62d1('0x187')]=_0x47e095;return ami['Action']({'actionid':_0x28356a,'action':_0x62d1('0x164'),'channel':_0x4a38b8['isTrunkReachable'](_0x2c8d87['Trunk'])?util['format'](_0x62d1('0x188'),_0x2c8d87['Trunk']['name'],isNotNull(_0x2c8d87['dialPrefix'])?_0x2c8d87[_0x62d1('0x189')][_0x62d1('0x18a')]()||'':'',_0x2c8d87[_0x62d1('0x18b')]>0x0?_0x109ab2[_0x62d1('0x166')]['substring'](_0x2c8d87['dialCutDigit']):_0x109ab2[_0x62d1('0x166')]):util[_0x62d1('0x7d')](_0x62d1('0x188'),_['isNil'](_0x2c8d87[_0x62d1('0x90')])?_0x2c8d87['Trunk'][_0x62d1('0x60')]:_0x2c8d87[_0x62d1('0x90')][_0x62d1('0x60')],isNotNull(_0x2c8d87[_0x62d1('0x189')])?_0x2c8d87[_0x62d1('0x189')][_0x62d1('0x18a')]()||'':'',_0x2c8d87[_0x62d1('0x18b')]>0x0?_0x109ab2[_0x62d1('0x166')][_0x62d1('0x18c')](_0x2c8d87[_0x62d1('0x18b')]):_0x109ab2['phone']),'callerid':_0x4008b7,'Exten':_0x62d1('0x11b'),'Context':_0x62d1('0x18d'),'Priority':'1','variable':_0x47e095,'timeout':(_0x2c8d87[_0x62d1('0x18e')]||0x1e)*0x3e8,'async':!![],'channelid':_0x28356a})['then'](function(_0x5770a6){return _0x1ea0ff(_0x5770a6);})[_0x62d1('0xa4')](function(_0x51bbce){_0x2c8d87[_0x62d1('0x18f')]+=0x1;var _0x3d2e83=new History(_0x4a38b8[_0x62d1('0x22')][_0x28356a]);logger[_0x62d1('0x64')](util[_0x62d1('0x7d')](_0x62d1('0x190'),JSON[_0x62d1('0x88')](_0x51bbce)));_0x3d2e83[_0x62d1('0x6f')]=0xe;_0x3d2e83[_0x62d1('0x70')]=_0x62d1('0x191');_0x3d2e83[_0x62d1('0x72')]=moment()[_0x62d1('0x7d')]('YYYY-MM-DD\x20HH:mm:ss');_0x3d2e83[_0x62d1('0x71')]=_0x3d2e83[_0x62d1('0x72')];hopperUtils[_0x62d1('0xd0')](_0x3d2e83)[_0x62d1('0xa4')](loggerCatch('[originate][error]'));_0x4a38b8[_0x62d1('0xd2')](_0x3d2e83)['catch'](loggerCatch(_0x62d1('0x192')))[_0x62d1('0x106')](function(){delete _0x4a38b8[_0x62d1('0x22')][_0x28356a];return _0x2b08a0(msgResponse(_0x62d1('0x164'),_0x62d1('0x87'),'originate\x20action\x20Error'));});});});};Dialer[_0x62d1('0x19')][_0x62d1('0x193')]=function(_0x576077,_0xc3ac2d,_0x462c7c){var _0x2483d1=new History(_0xc3ac2d);if(_0x2483d1[_0x62d1('0x12c')]+_0x2483d1[_0x62d1('0x135')]+_0x2483d1[_0x62d1('0x194')]+_0x2483d1['countnosuchnumberretry']+_0x2483d1[_0x62d1('0xdd')]+_0x2483d1[_0x62d1('0xf1')]+_0x2483d1[_0x62d1('0x12a')]+_0x2483d1[_0x62d1('0x12e')]>=_0x462c7c[_0x62d1('0x12f')]-0x1){return!![];}switch(_0x576077){case 0x3:if(_0x2483d1[_0x62d1('0x194')]>=_0x462c7c['dialNoAnswerMaxRetry']-0x1){return!![];}hopperUtils[_0x62d1('0x107')]({'active':![],'countnoanswerretry':_0x2483d1[_0x62d1('0x194')]+=0x1,'scheduledat':moment()['add'](_0x462c7c['dialNoAnswerRetryFrequency'],_0x62d1('0x195'))[_0x62d1('0x7d')](_0x62d1('0xc9')),'ContactId':_0x2483d1[_0x62d1('0xe5')],'ListId':_0x2483d1[_0x62d1('0xe6')],'VoiceQueueId':_0x2483d1[_0x62d1('0xe7')]||undefined,'CampaignId':_0x2483d1[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x196')));break;case 0x5:if(_0x2483d1[_0x62d1('0x12c')]>=_0x462c7c[_0x62d1('0x197')]-0x1){return!![];}hopperUtils[_0x62d1('0x107')]({'active':![],'countbusyretry':_0x2483d1[_0x62d1('0x12c')]+=0x1,'scheduledat':moment()[_0x62d1('0xf3')](_0x462c7c[_0x62d1('0x198')],_0x62d1('0x195'))[_0x62d1('0x7d')](_0x62d1('0xc9')),'ContactId':_0x2483d1['ContactId'],'ListId':_0x2483d1[_0x62d1('0xe6')],'VoiceQueueId':_0x2483d1['VoiceQueueId']||undefined,'CampaignId':_0x2483d1[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x199')));break;case 0x8:if(_0x2483d1['countcongestionretry']>=_0x462c7c[_0x62d1('0x19a')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countcongestionretry':_0x2483d1[_0x62d1('0x135')]+=0x1,'scheduledat':moment()[_0x62d1('0xf3')](_0x462c7c[_0x62d1('0x19b')],'minutes')[_0x62d1('0x7d')](_0x62d1('0xc9')),'ContactId':_0x2483d1['ContactId'],'ListId':_0x2483d1[_0x62d1('0xe6')],'VoiceQueueId':_0x2483d1[_0x62d1('0xe7')]||undefined,'CampaignId':_0x2483d1[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x19c')));break;case 0x0:if(_0x2483d1[_0x62d1('0x12d')]>=_0x462c7c[_0x62d1('0x19d')]-0x1){return!![];}else{hopperUtils[_0x62d1('0x107')]({'active':![],'countnosuchnumberretry':_0x2483d1[_0x62d1('0x12d')]+=0x1,'scheduledat':moment()['add'](_0x462c7c[_0x62d1('0x19e')],_0x62d1('0x195'))[_0x62d1('0x7d')](_0x62d1('0xc9')),'ContactId':_0x2483d1['ContactId'],'ListId':_0x2483d1[_0x62d1('0xe6')],'VoiceQueueId':_0x2483d1[_0x62d1('0xe7')]||undefined,'CampaignId':_0x2483d1[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x19f')));}break;case 0xa:if(_0x2483d1[_0x62d1('0xdd')]>=_0x462c7c[_0x62d1('0xe3')]-0x1){return!![];}hopperUtils[_0x62d1('0x107')]({'active':![],'countdropretry':_0x2483d1[_0x62d1('0xdd')]+=0x1,'scheduledat':moment()['add'](_0x462c7c[_0x62d1('0xdf')],_0x62d1('0x195'))[_0x62d1('0x7d')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2483d1[_0x62d1('0xe5')],'ListId':_0x2483d1[_0x62d1('0xe6')],'VoiceQueueId':_0x2483d1[_0x62d1('0xe7')]||undefined,'CampaignId':_0x2483d1[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x1a0')));break;case 0xb:if(_0x2483d1[_0x62d1('0xf1')]>=_0x462c7c[_0x62d1('0xf2')]-0x1){return!![];}hopperUtils[_0x62d1('0x107')]({'active':![],'countabandonedretry':_0x2483d1['countabandonedretry']+=0x1,'scheduledat':moment()[_0x62d1('0xf3')](_0x462c7c[_0x62d1('0xef')],_0x62d1('0x195'))[_0x62d1('0x7d')](_0x62d1('0xc9')),'ContactId':_0x2483d1['ContactId'],'ListId':_0x2483d1[_0x62d1('0xe6')],'VoiceQueueId':_0x2483d1[_0x62d1('0xe7')]||undefined,'CampaignId':_0x2483d1[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0xf4')));break;case 0x13:if(_0x2483d1[_0x62d1('0x12a')]>=_0x462c7c['dialMachineMaxRetry']-0x1){return!![];}hopperUtils[_0x62d1('0x107')]({'active':![],'countmachineretry':_0x2483d1[_0x62d1('0x12a')]+=0x1,'scheduledat':moment()[_0x62d1('0xf3')](_0x462c7c[_0x62d1('0x133')],_0x62d1('0x195'))[_0x62d1('0x7d')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2483d1[_0x62d1('0xe5')],'ListId':_0x2483d1[_0x62d1('0xe6')],'VoiceQueueId':_0x2483d1[_0x62d1('0xe7')]||undefined,'CampaignId':_0x2483d1['CampaignId']||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x134')));break;case 0x14:if(_0x2483d1[_0x62d1('0x12e')]>=_0x462c7c[_0x62d1('0x1a1')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countagentrejectretry':_0x2483d1['countagentrejectretry']+=0x1,'scheduledat':moment()[_0x62d1('0xf3')](_0x462c7c[_0x62d1('0x1a2')],_0x62d1('0x195'))[_0x62d1('0x7d')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2483d1[_0x62d1('0xe5')],'ListId':_0x2483d1[_0x62d1('0xe6')],'VoiceQueueId':_0x2483d1[_0x62d1('0xe7')]||undefined,'CampaignId':_0x2483d1[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch('[rescheduleContact][AgentReject]'));break;default:return!![];}};Dialer['prototype'][_0x62d1('0x116')]=function(_0x1d421,_0x19200d,_0x10ae1b){var _0x564c50=this;var _0x4a8059=new History(_0x1d421);var _0x17d4a1=![];var _0x41d39f;var _0x3a6005;return new Promise(function(_0x53142f,_0x4e9fe2){if(_[_0x62d1('0x52')](_0x19200d)&&typeof _0x19200d!==_0x62d1('0x163')){return _0x4e9fe2(msgResponse(_0x62d1('0x1a3'),_0x62d1('0x95'),_0x62d1('0x1a4')));}if(_[_0x62d1('0x52')](_0x10ae1b)&&typeof _0x10ae1b!=='object'){return _0x4e9fe2(msgResponse(_0x62d1('0x1a3'),_0x62d1('0x95'),_0x62d1('0x1a5')));}hopperUtils[_0x62d1('0xe1')](_0x4a8059,_0x10ae1b[_0x62d1('0xcd')],_0x19200d)[_0x62d1('0x3e')](function(_0x35069e){if(_0x35069e['additional']==0x1)_0x17d4a1=!![];switch(_0x10ae1b[_0x62d1('0xcd')]){case'0':_0x19200d['outboundNoSuchCallsDay']+=0x1;_0x4a8059[_0x62d1('0x6f')]=0x0;_0x4a8059[_0x62d1('0x70')]=_0x62d1('0x1a6');_0x4a8059['countnosuchnumberretry']+=0x1;_0x4a8059[_0x62d1('0xde')]+=0x1;ami[_0x62d1('0x121')](_0x62d1('0x1a7'),ut[_0x62d1('0x123')](_0x1d421,_0x62d1('0x1a8')));_0x41d39f=_0x19200d[_0x62d1('0x19e')];_0x3a6005=_0x19200d[_0x62d1('0xe0')];hopperUtils[_0x62d1('0xd0')](_0x4a8059)[_0x62d1('0xa4')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x564c50['checkRetriveMax'](0x0,_0x1d421,_0x19200d)&&!_0x17d4a1){if(_0x4a8059['countnosuchnumberretry']>=_0x19200d[_0x62d1('0x19d')]){_0x564c50['createStateFinal'](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1a9'));}else{_0x564c50['stateGlobal'](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1a9'));}}break;case'3':_0x19200d[_0x62d1('0x1aa')]+=0x1;_0x4a8059[_0x62d1('0x6f')]=0x3;_0x4a8059[_0x62d1('0x70')]='NoAnswer';_0x4a8059[_0x62d1('0x194')]+=0x1;_0x4a8059[_0x62d1('0xde')]+=0x1;var _0x1a9d0b=ut[_0x62d1('0x1ab')](_0x1d421,_0x19200d);ami[_0x62d1('0x121')](_0x62d1('0x1ac'),_0x1a9d0b);_0x41d39f=_0x19200d[_0x62d1('0x1ad')];_0x3a6005=_0x19200d[_0x62d1('0xe0')];hopperUtils['createHistory'](_0x4a8059)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x1ae')));if(_0x564c50[_0x62d1('0x193')](0x3,_0x1d421,_0x19200d)&&!_0x17d4a1){if(_0x4a8059['countnoanswerretry']>=_0x19200d[_0x62d1('0x1af')]){_0x564c50[_0x62d1('0x131')](_0x4a8059,_0x53142f,_0x4e9fe2,'reason\x203\x20ringing\x20no\x20answer');}else{_0x564c50[_0x62d1('0x136')](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1b0'));}}break;case'5':_0x19200d[_0x62d1('0x1b1')]+=0x1;_0x4a8059['state']=0x5;_0x4a8059[_0x62d1('0x70')]=_0x62d1('0x1b2');_0x4a8059[_0x62d1('0x12c')]+=0x1;_0x4a8059['countglobal']+=0x1;ami[_0x62d1('0x121')](_0x62d1('0x1b3'),ut['buildObj'](_0x1d421,'busy'));_0x41d39f=_0x19200d['dialBusyRetryFrequency'];_0x3a6005=_0x19200d[_0x62d1('0xe0')];hopperUtils[_0x62d1('0xd0')](_0x4a8059)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x1b4')));if(_0x564c50[_0x62d1('0x193')](0x5,_0x1d421,_0x19200d)&&!_0x17d4a1){if(_0x4a8059[_0x62d1('0x12c')]>=_0x19200d[_0x62d1('0x197')]){_0x564c50['createStateFinal'](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1b5'));}else{_0x564c50[_0x62d1('0x136')](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1b5'));}}break;case'8':_0x19200d[_0x62d1('0x1b6')]+=0x1;_0x4a8059[_0x62d1('0x6f')]=0x8;_0x4a8059[_0x62d1('0x70')]=_0x62d1('0x1b7');_0x4a8059[_0x62d1('0x135')]+=0x1;_0x4a8059[_0x62d1('0xde')]+=0x1;_0x41d39f=_0x19200d['dialCongestionRetryFrequency'];_0x3a6005=_0x19200d[_0x62d1('0xe0')];ami[_0x62d1('0x121')](_0x62d1('0x1b8'),ut[_0x62d1('0x123')](_0x1d421,'congestion'));hopperUtils[_0x62d1('0xd0')](_0x4a8059)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x1b9')));if(_0x564c50['checkRetriveMax'](0x8,_0x1d421,_0x19200d)&&!_0x17d4a1){if(_0x4a8059[_0x62d1('0x135')]>=_0x19200d['dialCongestionMaxRetry']){_0x564c50[_0x62d1('0x131')](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1ba'));}else{_0x564c50[_0x62d1('0x136')](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1ba'));}}break;case'11':_0x19200d[_0x62d1('0x1bb')]+=0x1;_0x4a8059[_0x62d1('0x6f')]=0xb;_0x4a8059[_0x62d1('0x70')]=_0x62d1('0xee');_0x4a8059['countabandonedretry']+=0x1;_0x4a8059[_0x62d1('0xde')]+=0x1;_0x41d39f=_0x19200d[_0x62d1('0xef')];_0x3a6005=_0x19200d[_0x62d1('0xe0')];hopperUtils[_0x62d1('0xd0')](_0x4a8059)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0xf5')));if(_0x564c50['checkRetriveMax'](0xb,_0x1d421,_0x19200d)&&!_0x17d4a1){if(_0x4a8059[_0x62d1('0xf1')]>=_0x19200d[_0x62d1('0xf2')]){_0x564c50[_0x62d1('0x131')](_0x4a8059,_0x53142f,_0x4e9fe2,'reason\x2011\x20abandoned');}else{_0x564c50[_0x62d1('0x136')](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1bc'));}}break;case'20':_0x19200d[_0x62d1('0x1bd')]+=0x1;_0x4a8059[_0x62d1('0x6f')]=0x14;_0x4a8059[_0x62d1('0x70')]=_0x62d1('0x1be');_0x4a8059[_0x62d1('0x12e')]+=0x1;_0x4a8059['countglobal']+=0x1;_0x41d39f=_0x19200d['dialAgentRejectRetryFrequency'];_0x3a6005=_0x19200d[_0x62d1('0xe0')];ami[_0x62d1('0x121')]('custom:agentreject',ut[_0x62d1('0x123')](_0x1d421,_0x62d1('0x1bf')));hopperUtils['createHistory'](_0x4a8059)[_0x62d1('0xa4')](loggerCatch('[syncAgentComplete][createHistory][20]'));if(_0x564c50[_0x62d1('0x193')](0x14,_0x1d421,_0x19200d)&&!_0x17d4a1){if(_0x4a8059[_0x62d1('0x12e')]>=_0x19200d[_0x62d1('0x1a1')]){_0x564c50[_0x62d1('0x131')](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1c0'));}else{_0x564c50[_0x62d1('0x136')](_0x4a8059,_0x53142f,_0x4e9fe2,_0x62d1('0x1c0'));}}break;default:_0x19200d['outboundUnknownCallsDay']+=0x1;_0x4a8059[_0x62d1('0x6f')]=0xc;_0x4a8059[_0x62d1('0x70')]=_0x10ae1b[_0x62d1('0xcd')];_0x41d39f=_0x19200d['dialAgentRejectRetryFrequency'];_0x3a6005=_0x19200d['callAdditionalPhoneAfterMin'];hopperUtils[_0x62d1('0xd0')](_0x4a8059)[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x1c1')));if(_0x564c50['checkRetriveMax'](_0x10ae1b['reason'],_0x1d421,_0x19200d)&&!_0x17d4a1){if(_0x4a8059['countbusyretry']+_0x4a8059['countcongestionretry']+_0x4a8059['countnoanswerretry']+_0x4a8059[_0x62d1('0x12d')]+_0x4a8059[_0x62d1('0xdd')]+_0x4a8059['countabandonedretry']+_0x4a8059['countmachineretry']+_0x4a8059[_0x62d1('0x12e')]>=_0x19200d[_0x62d1('0x12f')]){_0x564c50[_0x62d1('0x136')](_0x4a8059,_0x53142f,_0x4e9fe2,_0x10ae1b[_0x62d1('0xcd')]);}else{_0x564c50[_0x62d1('0x131')](_0x4a8059,_0x53142f,_0x4e9fe2,_0x10ae1b[_0x62d1('0xcd')]);}}}})['then'](function(){if(_0x17d4a1){hopperUtils[_0x62d1('0xec')](_0x4a8059,_0x41d39f,_0x3a6005)[_0x62d1('0x3e')](function(){return _0x53142f(0x1);});}});});};Dialer[_0x62d1('0x19')][_0x62d1('0x136')]=function(_0x23f3bc,_0x4c5e77,_0xc69d47,_0x2a8f82){var _0x5537a1=new Final(_0x23f3bc);_0x5537a1[_0x62d1('0x6f')]=0xf;_0x5537a1[_0x62d1('0x70')]=_0x62d1('0x1c2');this['createStateFinal'](_0x5537a1,_0x4c5e77,_0xc69d47,_0x2a8f82);};Dialer[_0x62d1('0x19')][_0x62d1('0x131')]=function(_0x4e9f2e,_0x1267ad,_0x3fcfe8,_0x26fcdb){hopperUtils[_0x62d1('0xd2')](_0x4e9f2e)['then'](function(){return _0x1267ad(msgResponse(_0x62d1('0x1a3'),_0x62d1('0x115'),_0x26fcdb));})[_0x62d1('0xa4')](function(){return _0x3fcfe8(msgResponse(_0x62d1('0x1c3'),_0x62d1('0x95'),'contact\x20not\x20moved'));});};Dialer['prototype'][_0x62d1('0xb')]=function(_0x4ead64){var _0x1ae0ed=_0x4ead64[_0x62d1('0x1c4')]/0x64;var _0x3a1a8d=_0x4ead64[_0x62d1('0xd7')]/(_0x4ead64['outboundDropCallsDayTimeout']+_0x4ead64[_0x62d1('0xcc')]);var _0x453773=Math['round'](_0x4ead64[_0x62d1('0x1c5')]*(_0x4ead64[_0x62d1('0x1c6')]/0x64));var _0x5e7b7d=Math['round'](_0x4ead64[_0x62d1('0x1c5')]*(_0x4ead64[_0x62d1('0x1c7')]/0x64));var _0x32b826=_0x4ead64['available']+_0x4ead64[_0x62d1('0x144')];var _0x53a226=Math['floor'](_0x4ead64[_0x62d1('0x58')]*_0x4ead64['erlangAbandonmentRate']*_0x4ead64[_0x62d1('0x1c8')]*_0x4ead64[_0x62d1('0x1c9')]);if(_[_0x62d1('0x52')](_0x4ead64[_0x62d1('0x26')])){if(!_[_0x62d1('0x52')](_0x4ead64['startPredictive'])){_0x4ead64[_0x62d1('0x25')]=undefined;loggerPredictive[_0x62d1('0x64')](_0x62d1('0x1ca'),'check\x20predictive\x20is\x20not\x20undefine');}if(!_['isUndefined'](_0x4ead64[_0x62d1('0x62')])){loggerPredictive[_0x62d1('0x64')](_0x62d1('0x1ca'),'check\x20handlePredictive\x20is\x20not\x20undefine');clearInterval(_0x4ead64['handlePredictive']);_0x4ead64['handlePredictive']=undefined;}_0x4ead64[_0x62d1('0x26')]=moment()[_0x62d1('0x7d')](_0x62d1('0xc9'));loggerPredictive['info'](_0x4ead64['name'],_0x62d1('0x1cb'),_0x4ead64[_0x62d1('0x26')]);this[_0x62d1('0xb9')](_0x4ead64,0x1);}else if(ifInterval(_0x4ead64['dialPredictiveInterval'],_0x4ead64[_0x62d1('0x26')])){this[_0x62d1('0xb9')](_0x4ead64,0x1);loggerPredictiveCalls[_0x62d1('0x46')](_0x62d1('0x1cc'),_0x4ead64['startProgressive'],_0x4ead64[_0x62d1('0x60')]);_0x4ead64[_0x62d1('0x58')]=0x0;_0x4ead64[_0x62d1('0xd8')]=0x0;}else if(_0x1ae0ed<_0x3a1a8d&&_0x4ead64[_0x62d1('0x1cd')]==='dropRate'){clearPredictiveAttributes(_0x4ead64);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x1ce'),'Dropped\x20calls\x20day',_0x3a1a8d,_0x62d1('0x26'),_0x4ead64[_0x62d1('0x60')]);}else if(_0x53a226<_0x4ead64[_0x62d1('0xd8')]&&_0x4ead64[_0x62d1('0x1cd')]===_0x62d1('0x1cf')){clearPredictiveAttributes(_0x4ead64);loggerPredictive['info'](_0x62d1('0x1d0'),'Max\x20Drop\x20',_0x53a226,'Drop\x20in\x20this\x20interval',_0x4ead64[_0x62d1('0xd8')],_0x62d1('0x26'),_0x4ead64[_0x62d1('0x60')]);}else if(!ifInterval(_0x4ead64[_0x62d1('0x1d1')],_0x4ead64['startProgressive'])&&_['isUndefined'](_0x4ead64[_0x62d1('0x25')])&&!_[_0x62d1('0x52')](_0x4ead64[_0x62d1('0x26')])){_0x4ead64[_0x62d1('0x25')]=moment()['format'](_0x62d1('0xc9'));loggerPredictive[_0x62d1('0x46')](_0x4ead64[_0x62d1('0x60')],_0x62d1('0x1d2'),_0x4ead64['startPredictive']);hopperUtils[_0x62d1('0x1d3')](_0x4ead64[_0x62d1('0x1d1')])['then'](this[_0x62d1('0x1d4')](_0x4ead64))[_0x62d1('0x3e')](mergeDataErlangB(_0x4ead64))[_0x62d1('0x3e')](this[_0x62d1('0x1d5')](_0x4ead64))[_0x62d1('0xa4')](loggerCatchPredictive(_0x62d1('0x1d6'),_0x4ead64));}else if(!ifInterval(_0x4ead64['dialPredictiveInterval'],_0x4ead64['startPredictive'])){_0x4ead64[_0x62d1('0xd8')]=0x0;_0x4ead64[_0x62d1('0x25')]=moment()[_0x62d1('0x7d')](_0x62d1('0xc9'));loggerPredictive[_0x62d1('0x46')](_0x4ead64[_0x62d1('0x60')],_0x62d1('0x1d7'),_0x4ead64[_0x62d1('0x25')]);clearInterval(_0x4ead64[_0x62d1('0x62')]);_0x4ead64[_0x62d1('0x62')]=undefined;hopperUtils[_0x62d1('0x1d3')](_0x4ead64[_0x62d1('0x1d1')])[_0x62d1('0x3e')](this[_0x62d1('0x1d4')](_0x4ead64))[_0x62d1('0x3e')](mergeDataErlangB(_0x4ead64))[_0x62d1('0x3e')](this[_0x62d1('0x1d5')](_0x4ead64))[_0x62d1('0xa4')](loggerCatchPredictive(_0x62d1('0x1d8'),_0x4ead64));}else if(_0x4ead64[_0x62d1('0x1c5')]&&_0x32b826<_0x4ead64['predictiveIntervalAvailable']-_0x5e7b7d){clearPredictiveAttributes(_0x4ead64);loggerPredictive['info'](_0x4ead64[_0x62d1('0x60')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x32b826,_0x62d1('0x1d9'),_0x4ead64[_0x62d1('0x1c5')],'-',_0x5e7b7d,'=',_0x4ead64[_0x62d1('0x1c5')]-_0x5e7b7d,')');}else if(_0x4ead64[_0x62d1('0x1c5')]&&_0x32b826>_0x4ead64[_0x62d1('0x1c5')]+_0x453773){clearPredictiveAttributes(_0x4ead64);loggerPredictive[_0x62d1('0x46')](_0x4ead64[_0x62d1('0x60')],_0x62d1('0x1da'),_0x32b826,_0x62d1('0x1db'),_0x4ead64['predictiveIntervalAvailable'],'+',_0x453773,'=',_0x4ead64[_0x62d1('0x1c5')]+_0x453773,')');}};Dialer[_0x62d1('0x19')][_0x62d1('0x1d4')]=function(_0x4b177e){var _0x1b22bd=this;return function(_0x2f8163){return new Promise(function(_0x35a39d,_0x5ba50b){_[_0x62d1('0x5d')](_0x4b177e,_0x2f8163[0x0]);if(checkGetDataPredictive(_0x2f8163[0x0])){var _0x6cb86b=_0x4b177e[_0x62d1('0x1c5')]=_0x4b177e[_0x62d1('0x144')]+_0x4b177e[_0x62d1('0x143')];var _0x3e627f=_0x4b177e['dialPredictiveInterval']*0x3c;var _0x2978b3=_0x2f8163[0x0][_0x62d1('0x50')]+_0x2f8163[0x0]['predictiveIntervalAvgHoldtime'];var _0x3259b5=(_0x2f8163[0x0][_0x62d1('0x1dc')]+_0x2f8163[0x0][_0x62d1('0x4a')]+_0x2f8163[0x0][_0x62d1('0x4c')])/_0x2f8163[0x0][_0x62d1('0x48')];_0x4b177e['predictiveIntervalHitRate']=_0x3259b5>0x0?_0x3259b5:0x1;switch(_0x4b177e[_0x62d1('0x1cd')]){case _0x62d1('0x1cf'):var _0x32e14a=_0x4b177e[_0x62d1('0x1c4')]/0x64;return _0x1b22bd['abandonmentRate'](_0x6cb86b,_0x3e627f,_0x2978b3,_0x3259b5,_0x32e14a)[_0x62d1('0x3e')](function(_0x2ec198){return _0x35a39d(_0x2ec198);});case _0x62d1('0x1dd'):var _0x5b37e7=_0x4b177e[_0x62d1('0x1c4')]/0x64;return _0x1b22bd[_0x62d1('0x1de')](_0x6cb86b,_0x3e627f,_0x2978b3,_0x3259b5,_0x5b37e7)[_0x62d1('0x3e')](function(_0x544837){return _0x35a39d(_0x544837);});default:return _0x5ba50b(msgResponse(_0x62d1('0x1df'),'Failure','Unknown\x20Predictive'));}}else{return _0x5ba50b(msgResponse('[getDataPredictive]',_0x62d1('0x95'),_0x62d1('0x1e0')));}});};};Dialer[_0x62d1('0x19')]['getDataPredictiveOld']=function(_0x1b2692){var _0xea564=this;return function(_0x63f952){return new Promise(function(_0x4e96db,_0x285186){_[_0x62d1('0x5d')](_0x1b2692,_0x63f952[0x0]);if(checkGetDataPredictive(_0x63f952[0x0])){loggerPredictive[_0x62d1('0x46')](JSON[_0x62d1('0x88')](_0x63f952[0x0]));if(_0x1b2692[_0x62d1('0x1cd')]==='dropRate'){return _0xea564[_0x62d1('0x158')](_0x1b2692['id'])[_0x62d1('0x3e')](function(_0x1cfc0e){var _0x1332e2=_0x1b2692[_0x62d1('0x1e1')]-_0x1cfc0e[0x0]['outboundQueuePauses'];var _0x32c7bb=_0x1b2692[_0x62d1('0x1d1')]*0x3c;var _0x85426b=_0x63f952[0x0]['predictiveIntervalAvgTalktime']+_0x63f952[0x0]['predictiveIntervalAvgHoldtime'];var _0x19dc03=(_0x63f952[0x0][_0x62d1('0x1dc')]+_0x63f952[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x63f952[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x63f952[0x0]['predictiveIntervalTotalCalls'];var _0x397a6d=_0x1b2692[_0x62d1('0x1c4')]/0x64;_0x1b2692[_0x62d1('0x1e2')]=_0x1cfc0e[0x0][_0x62d1('0x1e3')]||0x0;_0x1b2692[_0x62d1('0x1c8')]=_0x19dc03>0x0?_0x19dc03:0x1;return _0xea564[_0x62d1('0x1e4')](_0x1332e2,_0x32c7bb,_0x85426b,_0x19dc03,_0x397a6d);})[_0x62d1('0x3e')](function(_0x292847){return _0x4e96db(_0x292847);})[_0x62d1('0xa4')](function(_0x4adbd3){return _0x285186(msgResponse(_0x62d1('0x1e5'),'Failure',JSON[_0x62d1('0x88')](_0x4adbd3)));});}if(_0x1b2692[_0x62d1('0x1cd')]===_0x62d1('0x1dd')){return _0xea564['getVoiceQueueRtPauses'](_0x1b2692['id'])['then'](function(_0xc57aff){var _0x968542=_0x1b2692[_0x62d1('0x1e1')]-_0xc57aff[0x0][_0x62d1('0x1e3')];var _0x39994c=_0x1b2692['dialPredictiveInterval']*0x3c;var _0x547aea=_0x63f952[0x0][_0x62d1('0x50')]+_0x63f952[0x0][_0x62d1('0x4e')];var _0x4a9a37=(_0x63f952[0x0][_0x62d1('0x1dc')]+_0x63f952[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x63f952[0x0][_0x62d1('0x4c')])/_0x63f952[0x0]['predictiveIntervalTotalCalls'];var _0x5197fd=_0x1b2692[_0x62d1('0x1c4')]/0x64;_0x1b2692[_0x62d1('0x1e2')]=_0xc57aff[0x0][_0x62d1('0x1e3')]||0x0;_0x1b2692[_0x62d1('0x1c8')]=_0x4a9a37>0x0?_0x4a9a37:0x1;return _0xea564[_0x62d1('0x1de')](_0x968542,_0x39994c,_0x547aea,_0x4a9a37,_0x5197fd);})[_0x62d1('0x3e')](function(_0x53fcec){return _0x4e96db(_0x53fcec);})[_0x62d1('0xa4')](function(_0x2623bf){return _0x285186(msgResponse(_0x62d1('0x1e5'),_0x62d1('0x95'),JSON['stringify'](_0x2623bf)));});}}else{return _0x285186(msgResponse(_0x62d1('0x1df'),_0x62d1('0x95'),_0x62d1('0x1e0')));}});};};Dialer[_0x62d1('0x19')]['startMethodPredictive']=function(_0x1db093){var _0x49791a=this;return function(){var _0x7582bf=0x0;var _0x28aad7=Math['floor'](_0x1db093[_0x62d1('0x1e6')]*0x3e8);if(_0x28aad7>0x0){_0x28aad7=_0x28aad7<0x64?0x64:_0x28aad7;loggerPredictive[_0x62d1('0x46')](_0x1db093[_0x62d1('0x60')],_0x62d1('0x1e7'),_0x28aad7,_0x62d1('0x1e8'));_0x1db093[_0x62d1('0x62')]=setInterval(function(){_0x49791a[_0x62d1('0x62')](_0x1db093);loggerPredictiveCalls[_0x62d1('0x46')](_0x62d1('0x1e9'),_0x7582bf+=0x1);},_0x28aad7);}else{loggerPredictive[_0x62d1('0x46')](_0x1db093[_0x62d1('0x60')],_0x62d1('0x1ea'));}};};Dialer[_0x62d1('0x19')]['checkContactBlack']=function(_0x5080b4,_0x564cb5){var _0xbf587=this;return function(_0x25d681){if(_[_0x62d1('0x45')](_0x25d681)){if(_[_0x62d1('0xfc')](_0x564cb5['UserId'])||!_0x564cb5[_0x62d1('0x1eb')]){if(_0x5080b4[_0x62d1('0xb7')]===_0x62d1('0xa')){_0x5080b4[_0x62d1('0x73')]=_[_0x62d1('0x52')](_0x5080b4[_0x62d1('0x73')])?!![]:_0x5080b4[_0x62d1('0x73')];var _0x2497cc=uuid['v4']();_0xbf587[_0x62d1('0x22')][_0x2497cc]=new Action(_0x5080b4,_0x564cb5,_0x2497cc);loggerBooked[_0x62d1('0x46')](_0x62d1('0x1ec'),_0x2497cc,_0x62d1('0x1ed'),JSON[_0x62d1('0x88')](_0x5080b4['queueStatusComplete']),'Queue:\x20',_0x5080b4['name']);if(_0x5080b4[_0x62d1('0x73')]){_0x5080b4['queueStatusComplete']=![];_0xbf587[_0x62d1('0xff')][_0xbf587[_0x62d1('0x22')][_0x2497cc][_0x62d1('0xc7')]]=[];ami[_0x62d1('0x9c')]({'actionid':_0x2497cc,'action':_0x62d1('0x1ee'),'queue':_0x5080b4[_0x62d1('0x60')]})[_0x62d1('0xa4')](function(){_0xbf587[_0x62d1('0xc6')](_0x5080b4);hopperUtils[_0x62d1('0x107')]({'active':![],'ContactId':_0xbf587[_0x62d1('0x22')][_0x2497cc][_0x62d1('0xe5')],'ListId':_0xbf587[_0x62d1('0x22')][_0x2497cc][_0x62d1('0xe6')],'VoiceQueueId':_0xbf587[_0x62d1('0x22')][_0x2497cc]['VoiceQueueId']||undefined,'CampaignId':_0xbf587[_0x62d1('0x22')][_0x2497cc][_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x1ef')));delete _0xbf587[_0x62d1('0x22')][_0x2497cc];});}else{loggerBooked[_0x62d1('0x46')](_0x62d1('0x1f0'),JSON[_0x62d1('0x88')](_0x5080b4[_0x62d1('0x73')]),_0x62d1('0x1f1'),_0x5080b4['name']);_0xbf587['updateOriginated'](_0x5080b4);hopperUtils[_0x62d1('0x107')]({'active':![],'ContactId':_0xbf587[_0x62d1('0x22')][_0x2497cc][_0x62d1('0xe5')],'ListId':_0xbf587['actions'][_0x2497cc]['ListId'],'VoiceQueueId':_0xbf587[_0x62d1('0x22')][_0x2497cc][_0x62d1('0xe7')]||undefined,'CampaignId':_0xbf587['actions'][_0x2497cc]['CampaignId']||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x1ef')));delete _0xbf587['actions'][_0x2497cc];}}else{return _0xbf587[_0x62d1('0x162')](_0x5080b4,_0x564cb5);}}else{if(utils['getSeconds'](undefined,_0x564cb5['scheduledat'])<_0x5080b4[_0x62d1('0x1f2')]*0x3c){if(_0x564cb5['Agent']&&!_0x564cb5[_0x62d1('0x14f')][_0x62d1('0x1f3')]){_0xbf587[_0x62d1('0x102')]['run'](_0x564cb5['id'])[_0x62d1('0x106')](function(){_0xbf587[_0x62d1('0xc6')](_0x5080b4);});}else{hopperUtils[_0x62d1('0x1f4')]({'active':![]},_0x564cb5['id'],0x1)[_0x62d1('0x106')](function(){_0xbf587['updateOriginated'](_0x5080b4);});}}else{_0x5080b4[_0x62d1('0x1f5')]+=0x1;_0xbf587[_0x62d1('0xc6')](_0x5080b4);if(_0x5080b4[_0x62d1('0x1f6')]){hopperUtils[_0x62d1('0x107')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x564cb5[_0x62d1('0xe5')],'ListId':_0x564cb5[_0x62d1('0xe6')],'VoiceQueueId':_0x564cb5[_0x62d1('0xe7')]||undefined,'CampaignId':_0x564cb5[_0x62d1('0xe8')]||undefined})[_0x62d1('0xa4')](loggerCatch(_0x62d1('0x1f7')));hopperUtils[_0x62d1('0xd0')](createObjHistory(_0x5080b4,_0x564cb5,utils[_0x62d1('0x68')][_0x62d1('0x1f8')],0x17,_0x62d1('0x1f9')))['catch'](loggerCatch(_0x62d1('0x1fa')));}else{_0xbf587[_0x62d1('0x125')](createObjHistory(_0x5080b4,_0x564cb5,utils[_0x62d1('0x68')][_0x62d1('0x1fb')],0x16,_0x62d1('0x1fc')),'[Originate][HistoryRecallClose][historyCatch]',_0x62d1('0x1fd'));}}}}else{_0x5080b4[_0x62d1('0x1fe')]+=0x1;_0xbf587[_0x62d1('0x125')](createObjHistory(_0x5080b4,_0x564cb5,utils[_0x62d1('0x68')]['BLACKLIST'],0xd,_0x62d1('0x1ff')),_0x62d1('0x200'),_0x62d1('0x201'));throw'inBlackList';}};};Dialer['prototype']['handleIvr']=function(_0x52384d){var _0x24870b=this;var _0x1a4907=_0x52384d['limitCalls']-_0x52384d[_0x62d1('0x81')];emitCampaignSummary(_0x52384d);if(_0x1a4907>0x0&&_0x52384d[_0x62d1('0x202')]==0x0){if(_0x1a4907>this[_0x62d1('0x20')]){_0x1a4907=this[_0x62d1('0x20')];}_0x52384d[_0x62d1('0x202')]=0x1;hopperUtils[_0x62d1('0x203')](_0x52384d,_0x1a4907)[_0x62d1('0x3e')](function(_0x700523){_0x52384d[_0x62d1('0x202')]=0x0;if(_0x700523){if(!utils[_0x62d1('0x204')](_0x700523)){_0x52384d[_0x62d1('0x6e')]=utils[_0x62d1('0x68')][_0x62d1('0x6c')];logger['info'](_0x62d1('0x205')+_0x52384d[_0x62d1('0x60')]);}else{_0x52384d[_0x62d1('0x81')]+=_0x700523[_0x62d1('0x14c')];_0x52384d[_0x62d1('0x6e')]=utils[_0x62d1('0x68')][_0x62d1('0x206')];for(var _0x5d123e=0x0;_0x5d123e<_0x700523[_0x62d1('0x14c')];_0x5d123e+=0x1){_0x52384d[_0x62d1('0x207')]+=0x1;if(_[_0x62d1('0xfc')](_0x700523[_0x5d123e])||_['isNil'](_0x700523[_0x5d123e][_0x62d1('0x17c')])||_[_0x62d1('0xfc')](_0x700523[_0x5d123e]['phone'])){_0x24870b['emptyContact'](_0x62d1('0x208'),_0x52384d,_0x700523[_0x5d123e]);}else{hopperUtils['checkIsBlackListIvr'](_[_0x62d1('0x100')](_0x700523[_0x5d123e],[_0x62d1('0xe8'),_0x62d1('0x166')]))[_0x62d1('0x3e')](_0x24870b[_0x62d1('0x209')](_0x52384d,_0x700523[_0x5d123e]))['catch'](_0x24870b['loggerHandler'](_0x62d1('0x20a'),_0x52384d));}}}}})[_0x62d1('0xa4')](loggerGetContactDialer(_0x62d1('0x20b'),_0x52384d,_0x1a4907));}};Dialer[_0x62d1('0x19')]['handlePower']=function(_0x219fdd,_0x2e15f6){var _0x5012fb=this;var _0x5465ce=[];if(_0x2e15f6<0x1||_0x219fdd['dialMethod']==='booked'){_0x2e15f6=0x1;}var _0x18d545=Math['floor'](_0x219fdd[_0x62d1('0x143')]*_0x2e15f6)-_0x219fdd[_0x62d1('0x81')];if(_0x219fdd[_0x62d1('0x20c')]>0x0){var _0x5f3e73=_0x219fdd['dialLimitQueue']-_0x219fdd[_0x62d1('0x81')]-_0x219fdd[_0x62d1('0x144')]-_0x219fdd[_0x62d1('0x145')];if(_0x18d545>_0x5f3e73){_0x18d545=_0x5f3e73;}}if(_0x18d545>0x0&&_0x219fdd[_0x62d1('0x202')]==0x0){if(_0x219fdd[_0x62d1('0xb7')]===_0x62d1('0xa')){_0x18d545=0x1;}if(_0x18d545>this['maxNumberOriginate']){_0x18d545=this[_0x62d1('0x20')];}for(var _0x2f68d5 in this['agents']){if(typeof this[_0x62d1('0x1e')][_0x2f68d5]!==_0x62d1('0x154')){if(this[_0x62d1('0x1e')][_0x2f68d5][_0x62d1('0x6f')]===_0x62d1('0x20d')&&this[_0x62d1('0x1e')][_0x2f68d5][_0x62d1('0x8b')]===_0x62d1('0x8c')){_0x5465ce[_0x62d1('0xa2')](this[_0x62d1('0x1e')][_0x2f68d5]['id']);}}}_0x219fdd[_0x62d1('0x202')]=0x1;hopperUtils[_0x62d1('0x20e')](_0x219fdd,_0x5465ce,_0x18d545)[_0x62d1('0x3e')](function(_0x85229f){_0x219fdd['temp']=0x0;if(_0x85229f){if(!utils['checkContactEmpty'](_0x85229f)){hopperUtils['countReScheduled'](_0x219fdd)[_0x62d1('0x3e')](sendMessageReschedule(_0x219fdd))['catch'](loggerCatch(_0x62d1('0x20f')));}else{_0x219fdd[_0x62d1('0x81')]+=_0x85229f['length'];_0x219fdd['message']=_0x219fdd[_0x62d1('0xb7')]===_0x62d1('0xa')?utils[_0x62d1('0x68')][_0x62d1('0x16e')]:utils[_0x62d1('0x68')][_0x62d1('0x206')];for(var _0x2046bf=0x0;_0x2046bf<_0x85229f[_0x62d1('0x14c')];_0x2046bf+=0x1){if(_['isNil'](_0x85229f[_0x2046bf])||_[_0x62d1('0xfc')](_0x85229f[_0x2046bf][_0x62d1('0x17c')])||_[_0x62d1('0xfc')](_0x85229f[_0x2046bf][_0x62d1('0x166')])){_0x5012fb[_0x62d1('0x210')](_0x62d1('0x208'),_0x219fdd,_0x85229f[_0x2046bf]);}else{hopperUtils[_0x62d1('0x211')](_[_0x62d1('0x100')](_0x85229f[_0x2046bf],[_0x62d1('0xe7'),_0x62d1('0x166')]))[_0x62d1('0x3e')](_0x5012fb[_0x62d1('0x209')](_0x219fdd,_0x85229f[_0x2046bf]))[_0x62d1('0xa4')](_0x5012fb['loggerHandler']('[actionOriginate]\x20',_0x219fdd));}}}}})[_0x62d1('0xa4')](loggerGetContactDialer('[getContactDialer2]',_0x219fdd,_0x18d545));}};Dialer['prototype'][_0x62d1('0x62')]=function(_0x1cafa5){if(_0x1cafa5['dialLimitQueue']>0x0){var _0x135ce3=_0x1cafa5['dialLimitQueue']-_0x1cafa5[_0x62d1('0x81')]-_0x1cafa5[_0x62d1('0x144')];if(_0x135ce3>0x0&&_0x1cafa5['temp']==0x0){this[_0x62d1('0x212')](_0x1cafa5);}else{loggerPredictiveCalls[_0x62d1('0x46')]('[handlePredictive][limitChannel]');}}else{this[_0x62d1('0x212')](_0x1cafa5);}};Dialer['prototype'][_0x62d1('0x212')]=function(_0x40fbac){var _0xb807f1=this;var _0x48ce85=[];_0x40fbac[_0x62d1('0x81')]+=0x1;for(var _0x415c58 in this[_0x62d1('0x1e')]){if(typeof this['agents'][_0x415c58]!==_0x62d1('0x154')){if(this['agents'][_0x415c58]['state']===_0x62d1('0x20d')&&this[_0x62d1('0x1e')][_0x415c58]['status']===_0x62d1('0x8c')){_0x48ce85['push'](this['agents'][_0x415c58]['id']);}}}_0x40fbac['temp']=0x1;return this[_0x62d1('0x20e')](_0x40fbac['id'],_0x48ce85,0x1,_0x40fbac['dialOrderByScheduledAt'],_0x40fbac)[_0x62d1('0x3e')](function(_0xa9d4e6){_0x40fbac[_0x62d1('0x202')]=0x1;if(_0xa9d4e6){if(!utils[_0x62d1('0x204')](_0xa9d4e6)){utils[_0x62d1('0x66')](_0x40fbac,0x1,0x0);return hopperUtils[_0x62d1('0x213')](_0x40fbac)[_0x62d1('0x3e')](sendMessageReschedule(_0x40fbac))['catch'](loggerCatch(_0x62d1('0x20f')));}else{_0x40fbac[_0x62d1('0x6e')]=utils[_0x62d1('0x68')]['RUNNING'];if(_[_0x62d1('0xfc')](_0xa9d4e6[0x0])||_['isNil'](_0xa9d4e6[0x0][_0x62d1('0x17c')])||_[_0x62d1('0xfc')](_0xa9d4e6[0x0]['phone'])){_0xb807f1['emptyContact'](_0x62d1('0x208'),_0x40fbac,_0xa9d4e6[0x0]);}else{return hopperUtils[_0x62d1('0x211')](_[_0x62d1('0x100')](_0xa9d4e6[0x0],[_0x62d1('0xe7'),'phone']))[_0x62d1('0x3e')](_0xb807f1[_0x62d1('0x209')](_0x40fbac,_0xa9d4e6[0x0]))['catch'](_0xb807f1[_0x62d1('0x15a')](_0x62d1('0x214'),_0x40fbac));}}}})[_0x62d1('0xa4')](loggerGetContactDialer(_0x62d1('0x215'),_0x40fbac,0x1));};Dialer[_0x62d1('0x19')][_0x62d1('0x1e4')]=function(_0x59b7af,_0x226041,_0x13e688,_0x19f843,_0x86d089,_0xd8a43f){loggerPredictive[_0x62d1('0x46')](_0x62d1('0x216'));loggerPredictive['info'](_0x62d1('0x217'),_0x59b7af);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x218'),_0x226041);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x219'),_0x13e688);loggerPredictive['info']('P:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x19f843);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x21a'),_0x86d089);loggerPredictive['info']('---------------------------');return new Promise(function(_0x11992a,_0x2d7bdb){if(_0x59b7af<=0x0||isNaN(_0x59b7af)){return _0x2d7bdb(msgResponse(_0x62d1('0x21b'),_0x62d1('0x87'),'m\x20=\x20'+_0x59b7af));}if(_0x13e688<=0x0||isNaN(_0x13e688)){return _0x2d7bdb(msgResponse(_0x62d1('0x21b'),_0x62d1('0x87'),_0x62d1('0x21c')+_0x13e688));}if(_0x19f843<=0x0||isNaN(_0x19f843)){return _0x2d7bdb(msgResponse(_0x62d1('0x21b'),'Error',_0x62d1('0x21d')+_0x19f843));}if(_0x226041<=0x0||isNaN(_0x226041)){return _0x2d7bdb(msgResponse(_0x62d1('0x21b'),'Error',_0x62d1('0x21e')+_0x226041));}if(_0x86d089<=0x0||isNaN(_0x86d089)){return _0x2d7bdb(msgResponse(_0x62d1('0x21b'),_0x62d1('0x87'),_0x62d1('0x21f')+_0x86d089));}_0xd8a43f=_0xd8a43f||0x0;var _0xa60a91=0x1/_0x13e688;var _0x59ce8a=0x0;var _0x5e77c8=0x0;var _0x4a0452=0x0;var _0x4d04a7=0x0;for(var _0x5cf139=0x0;_0x4a0452<_0x86d089;_0x5cf139+=0x1){_0x5e77c8=_0x5cf139/_0x226041;_0x59ce8a=(_0x19f843*_0x5e77c8+_0xd8a43f)/_0xa60a91;_0x4a0452=utils['erlangb'](_0x59ce8a,_0x59b7af);_0x4d04a7=_0x59ce8a/_0x59b7af*(0x1-utils[_0x62d1('0x220')](_0x59ce8a,_0x59b7af));}return _0x11992a({'erlangCalls':_0x5cf139,'erlangCallToSecond':_0x226041/_0x5cf139,'erlangAbandonmentRate':_0x4a0452,'erlangBusyFactor':_0x4d04a7});});};Dialer[_0x62d1('0x19')][_0x62d1('0x1de')]=function(_0x41b29f,_0xa39f12,_0x5ce055,_0x27c411,_0x223108,_0x3fee07){loggerPredictive['info'](_0x62d1('0x221'));loggerPredictive[_0x62d1('0x46')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x41b29f);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x218'),_0xa39f12);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x219'),_0x5ce055);loggerPredictive[_0x62d1('0x46')](_0x62d1('0x222'),_0x27c411);loggerPredictive['info'](_0x62d1('0x223'),_0x223108);loggerPredictive['info'](_0x62d1('0x51'));return new Promise(function(_0x1ba28a,_0x1eb05f){if(_0x41b29f<=0x0||isNaN(_0x41b29f)){return _0x1eb05f(msgResponse(_0x62d1('0x224'),_0x62d1('0x87'),'m\x20=\x20'+_0x41b29f));}if(_0x5ce055<=0x0||isNaN(_0x5ce055)){return _0x1eb05f(msgResponse(_0x62d1('0x224'),_0x62d1('0x87'),'Ts\x20=\x20'+_0x5ce055));}if(_0x27c411<=0x0||isNaN(_0x27c411)){return _0x1eb05f(msgResponse(_0x62d1('0x224'),_0x62d1('0x87'),_0x62d1('0x21d')+_0x27c411));}if(_0xa39f12<=0x0||isNaN(_0xa39f12)){return _0x1eb05f(msgResponse(_0x62d1('0x224'),_0x62d1('0x87'),'interval\x20=\x20'+_0xa39f12));}if(_0x223108<=0x0||isNaN(_0x223108)){return _0x1eb05f(msgResponse(_0x62d1('0x224'),_0x62d1('0x87'),'Umin\x20=\x20'+_0x223108));}_0x3fee07=_0x3fee07||0x0;var _0x2ba6f4=0x1/_0x5ce055;var _0x15930b=0x0;var _0x3ad9a5=0x0;var _0x41b286=0x0;var _0x11418c=0x0;for(var _0x5c14b0=0x0;_0x11418c<_0x223108;_0x5c14b0+=0x1){_0x3ad9a5=_0x5c14b0/_0xa39f12;_0x15930b=(_0x27c411*_0x3ad9a5+_0x3fee07)/_0x2ba6f4;_0x41b286=utils[_0x62d1('0x220')](_0x15930b,_0x41b29f);_0x11418c=_0x15930b/_0x41b29f*(0x1-utils[_0x62d1('0x220')](_0x15930b,_0x41b29f));}return _0x1ba28a({'erlangCalls':_0x5c14b0,'erlangCallToSecond':_0xa39f12/_0x5c14b0,'erlangAbandonmentRate':_0x41b286,'erlangBusyFactor':_0x11418c});});};module[_0x62d1('0x225')]=Dialer;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff