// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0x244679=function(_0x41480e){while(--_0x41480e){_0x23ea88['push'](_0x23ea88['shift']());}};_0x244679(++_0x84954a);}(_0xd8c8,0x89));var _0x8d8c=function(_0x55d885,_0x1de337){_0x55d885=_0x55d885-0x0;var _0x379bbf=_0xd8c8[_0x55d885];return _0x379bbf;};'use strict';var _=require(_0x8d8c('0x0'));var moment=require(_0x8d8c('0x1'));var util=require(_0x8d8c('0x2'));var Redis=require('ioredis');var config=require(_0x8d8c('0x3'));var logger=require(_0x8d8c('0x4'))('ami');var ami=require(_0x8d8c('0x5'));config[_0x8d8c('0x6')]=_[_0x8d8c('0x7')](config[_0x8d8c('0x6')],{'host':_0x8d8c('0x8'),'port':0x18eb});var io=require(_0x8d8c('0x9'))(new Redis(config[_0x8d8c('0x6')]));function VoiceAgentReport(_0x1924d0){this['channels']={};this['voiceQueues']=_0x1924d0['voiceQueues'];this['agents']=_0x1924d0[_0x8d8c('0xa')];this['variables']={};ami['on'](_0x8d8c('0xb'),this[_0x8d8c('0xc')]['bind'](this));ami['on']('agentconnect',this[_0x8d8c('0xd')][_0x8d8c('0xe')](this));ami['on']('agentringnoanswer',this[_0x8d8c('0xf')][_0x8d8c('0xe')](this));ami['on'](_0x8d8c('0x10'),this[_0x8d8c('0x11')][_0x8d8c('0xe')](this));ami['on'](_0x8d8c('0x12'),this[_0x8d8c('0x13')][_0x8d8c('0xe')](this));ami['on'](_0x8d8c('0x14'),this[_0x8d8c('0x15')]['bind'](this));ami['on'](_0x8d8c('0x16'),this['syncHangup'][_0x8d8c('0xe')](this));ami['on'](_0x8d8c('0x17'),this['syncMusicOnHoldStart']['bind'](this));ami['on'](_0x8d8c('0x18'),this[_0x8d8c('0x19')][_0x8d8c('0xe')](this));ami['on']('attendedtransfer',this[_0x8d8c('0x1a')][_0x8d8c('0xe')](this));ami['on'](_0x8d8c('0x1b'),this[_0x8d8c('0x1c')][_0x8d8c('0xe')](this));}VoiceAgentReport['prototype'][_0x8d8c('0x1d')]=function(_0x3d0440,_0x34439d,_0x545b81){io['to'](_0x3d0440)[_0x8d8c('0x1d')](_0x34439d,_0x545b81);};VoiceAgentReport[_0x8d8c('0x1e')][_0x8d8c('0x1f')]=function(_0x598867){return _0x598867!==null&&!_['isUndefined'](_0x598867);};VoiceAgentReport[_0x8d8c('0x1e')][_0x8d8c('0xc')]=function(_0x64136a){try{if(this[_0x8d8c('0x1f')](_0x64136a)){logger[_0x8d8c('0x20')](_0x8d8c('0x21'),_0x64136a[_0x8d8c('0x22')],_0x64136a[_0x8d8c('0x23')],_0x64136a['destuniqueid']);logger['debug'](_0x8d8c('0x24'),_0x64136a[_0x8d8c('0x22')],util[_0x8d8c('0x25')](_0x64136a,{'showHidden':![],'depth':null}));if(_[_0x8d8c('0x26')](this[_0x8d8c('0x27')][_0x64136a[_0x8d8c('0x22')]])){this[_0x8d8c('0x27')][_0x64136a[_0x8d8c('0x22')]]={};}if(_[_0x8d8c('0x26')](this[_0x8d8c('0x27')][_0x64136a[_0x8d8c('0x22')]][_0x64136a[_0x8d8c('0x28')]])){this[_0x8d8c('0x27')][_0x64136a[_0x8d8c('0x22')]][_0x64136a[_0x8d8c('0x28')]]={'agentcalledAt':moment()[_0x8d8c('0x29')](_0x8d8c('0x2a')),'lastevent':'called','mandatoryDisposition':this[_0x8d8c('0x2b')][_0x64136a['queue']]?this[_0x8d8c('0x2b')][_0x64136a[_0x8d8c('0x2c')]][_0x8d8c('0x2d')]||![]:![],'type':this['voiceQueues'][_0x64136a['queue']]?this[_0x8d8c('0x2b')][_0x64136a[_0x8d8c('0x2c')]][_0x8d8c('0x2e')]||_0x8d8c('0x2f'):'inbound','variables':this[_0x8d8c('0x30')][_0x64136a[_0x8d8c('0x22')]]};}_[_0x8d8c('0x31')](this[_0x8d8c('0x27')][_0x64136a[_0x8d8c('0x22')]][_0x64136a[_0x8d8c('0x28')]],_[_0x8d8c('0x32')](_0x64136a,['event',_0x8d8c('0x33')]));logger['debug'](_0x8d8c('0x34'),_0x64136a[_0x8d8c('0x22')],util['inspect'](this[_0x8d8c('0x27')][_0x64136a[_0x8d8c('0x22')]][_0x64136a['destuniqueid']],{'showHidden':![],'depth':null}));ami['emit'](_0x8d8c('0x35'),this[_0x8d8c('0x27')][_0x64136a[_0x8d8c('0x22')]][_0x64136a[_0x8d8c('0x28')]]);logger[_0x8d8c('0x36')](_0x8d8c('0x37'),_0x64136a[_0x8d8c('0x22')],util[_0x8d8c('0x25')](this[_0x8d8c('0x27')][_0x64136a[_0x8d8c('0x22')]][_0x64136a[_0x8d8c('0x28')]],{'showHidden':![],'depth':null}));this[_0x8d8c('0x1d')](util[_0x8d8c('0x29')](_0x8d8c('0x38'),_0x64136a[_0x8d8c('0x23')]),_0x8d8c('0x39'),this['channels'][_0x64136a[_0x8d8c('0x22')]][_0x64136a[_0x8d8c('0x28')]]);}}catch(_0x4592e5){logger['error'](_0x8d8c('0x3a'),_0x64136a['uniqueid'],util[_0x8d8c('0x25')](_0x4592e5,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x8d8c('0x1e')][_0x8d8c('0xd')]=function(_0x46f6eb){try{if(this[_0x8d8c('0x1f')](_0x46f6eb)){if(this[_0x8d8c('0x27')][_0x46f6eb[_0x8d8c('0x22')]]){logger[_0x8d8c('0x36')]('[%s][voiceAgentReport][agentconnect]\x20event:',_0x46f6eb['uniqueid'],util[_0x8d8c('0x25')](_0x46f6eb,{'showHidden':![],'depth':null}));for(var _0x53a55f in this['channels'][_0x46f6eb[_0x8d8c('0x22')]]){if(this[_0x8d8c('0x27')][_0x46f6eb[_0x8d8c('0x22')]][_0x8d8c('0x3b')](_0x53a55f)){if(_0x46f6eb[_0x8d8c('0x28')]===_0x53a55f){logger[_0x8d8c('0x20')](_0x8d8c('0x3c'),_0x46f6eb[_0x8d8c('0x22')],_0x46f6eb[_0x8d8c('0x23')],_0x46f6eb[_0x8d8c('0x28')]);this['channels'][_0x46f6eb['uniqueid']][_0x53a55f][_0x8d8c('0x3d')]=moment()[_0x8d8c('0x29')](_0x8d8c('0x2a'));this['channels'][_0x46f6eb[_0x8d8c('0x22')]][_0x53a55f]['connectedlinename']=_0x46f6eb[_0x8d8c('0x3e')];this['channels'][_0x46f6eb[_0x8d8c('0x22')]][_0x53a55f][_0x8d8c('0x3f')]=_0x46f6eb['connectedlinenum'];this[_0x8d8c('0x27')][_0x46f6eb[_0x8d8c('0x22')]][_0x53a55f]['destchannelstate']=_0x46f6eb['destchannelstate'];this[_0x8d8c('0x27')][_0x46f6eb[_0x8d8c('0x22')]][_0x53a55f][_0x8d8c('0x40')]=_0x46f6eb[_0x8d8c('0x40')];this[_0x8d8c('0x27')][_0x46f6eb[_0x8d8c('0x22')]][_0x53a55f]['holdtime']=_0x46f6eb[_0x8d8c('0x41')];this[_0x8d8c('0x27')][_0x46f6eb['uniqueid']][_0x53a55f]['lastevent']='connect';_['merge'](this[_0x8d8c('0xa')][_0x46f6eb['interface']],_[_0x8d8c('0x42')](_0x46f6eb,[_0x8d8c('0x2c'),'destconnectedlinenum']));logger[_0x8d8c('0x36')]('[%s][voiceAgentReport][agentconnect]\x20sending\x20agentconnect\x20event:',_0x46f6eb[_0x8d8c('0x22')],util[_0x8d8c('0x25')](this[_0x8d8c('0x27')][_0x46f6eb[_0x8d8c('0x22')]][_0x46f6eb['destuniqueid']],{'showHidden':![],'depth':null}));ami[_0x8d8c('0x1d')](_0x8d8c('0x43'),this['channels'][_0x46f6eb['uniqueid']][_0x46f6eb[_0x8d8c('0x28')]]);logger[_0x8d8c('0x36')](_0x8d8c('0x44'),_0x46f6eb['uniqueid'],util[_0x8d8c('0x25')](this[_0x8d8c('0x27')][_0x46f6eb[_0x8d8c('0x22')]][_0x46f6eb['destuniqueid']],{'showHidden':![],'depth':null}));this[_0x8d8c('0x1d')](util[_0x8d8c('0x29')](_0x8d8c('0x38'),_0x46f6eb['membername']),'user:agentconnect',this[_0x8d8c('0x27')][_0x46f6eb[_0x8d8c('0x22')]][_0x46f6eb[_0x8d8c('0x28')]]);}else if(!this[_0x8d8c('0x27')][_0x46f6eb[_0x8d8c('0x22')]][_0x53a55f][_0x8d8c('0x45')]&&!this['channels'][_0x46f6eb[_0x8d8c('0x22')]][_0x53a55f][_0x8d8c('0x12')]){logger[_0x8d8c('0x20')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x46f6eb['uniqueid'],this[_0x8d8c('0x27')][_0x46f6eb['uniqueid']][_0x53a55f][_0x8d8c('0x23')],_0x53a55f);this[_0x8d8c('0x27')][_0x46f6eb[_0x8d8c('0x22')]][_0x53a55f][_0x8d8c('0x45')]=!![];this[_0x8d8c('0x27')][_0x46f6eb[_0x8d8c('0x22')]][_0x53a55f][_0x8d8c('0x46')]=moment()[_0x8d8c('0x29')](_0x8d8c('0x2a'));this[_0x8d8c('0x27')][_0x46f6eb['uniqueid']][_0x53a55f][_0x8d8c('0x47')]=_0x46f6eb[_0x8d8c('0x28')];this[_0x8d8c('0x27')][_0x46f6eb['uniqueid']][_0x53a55f][_0x8d8c('0x48')]=_0x46f6eb[_0x8d8c('0x23')];this['channels'][_0x46f6eb[_0x8d8c('0x22')]][_0x53a55f][_0x8d8c('0x49')]=_0x8d8c('0x4a');this['channels'][_0x46f6eb[_0x8d8c('0x22')]][_0x53a55f][_0x8d8c('0x4b')]=_0x8d8c('0x4a');logger[_0x8d8c('0x36')](_0x8d8c('0x4c'),_0x46f6eb[_0x8d8c('0x22')],util[_0x8d8c('0x25')](this[_0x8d8c('0x27')][_0x46f6eb[_0x8d8c('0x22')]][_0x53a55f],{'showHidden':![],'depth':null}));ami[_0x8d8c('0x1d')](_0x8d8c('0x4d'),this[_0x8d8c('0x27')][_0x46f6eb[_0x8d8c('0x22')]][_0x53a55f]);}}}}}}catch(_0x5ee5da){logger[_0x8d8c('0x4e')](_0x8d8c('0x4f'),_0x46f6eb[_0x8d8c('0x22')],util['inspect'](_0x5ee5da,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x8d8c('0x1e')][_0x8d8c('0xf')]=function(_0x2bd02b){try{if(this['isNotNull'](_0x2bd02b)){logger[_0x8d8c('0x36')]('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x2bd02b[_0x8d8c('0x22')],util[_0x8d8c('0x25')](_0x2bd02b,{'showHidden':![],'depth':null}));if(this[_0x8d8c('0x27')][_0x2bd02b[_0x8d8c('0x22')]]&&this[_0x8d8c('0x27')][_0x2bd02b['uniqueid']][_0x2bd02b[_0x8d8c('0x28')]]){logger['info'](_0x8d8c('0x50'),_0x2bd02b[_0x8d8c('0x22')],_0x2bd02b[_0x8d8c('0x23')],_0x2bd02b[_0x8d8c('0x28')]);this[_0x8d8c('0x27')][_0x2bd02b[_0x8d8c('0x22')]][_0x2bd02b[_0x8d8c('0x28')]]['agentringnoanswer']=!![];this[_0x8d8c('0x27')][_0x2bd02b[_0x8d8c('0x22')]][_0x2bd02b[_0x8d8c('0x28')]]['agentringnoanswerAt']=moment()[_0x8d8c('0x29')](_0x8d8c('0x2a'));this[_0x8d8c('0x27')][_0x2bd02b[_0x8d8c('0x22')]][_0x2bd02b[_0x8d8c('0x28')]]['lastevent']='rejected';this[_0x8d8c('0x27')][_0x2bd02b[_0x8d8c('0x22')]][_0x2bd02b[_0x8d8c('0x28')]][_0x8d8c('0x4b')]=_0x8d8c('0x51');logger[_0x8d8c('0x36')](_0x8d8c('0x52'),_0x2bd02b[_0x8d8c('0x22')],util[_0x8d8c('0x25')](this[_0x8d8c('0x27')][_0x2bd02b[_0x8d8c('0x22')]][_0x2bd02b[_0x8d8c('0x28')]],{'showHidden':![],'depth':null}));ami[_0x8d8c('0x1d')](_0x8d8c('0x53'),this[_0x8d8c('0x27')][_0x2bd02b[_0x8d8c('0x22')]][_0x2bd02b['destuniqueid']]);}}}catch(_0x4faddc){logger[_0x8d8c('0x4e')](_0x8d8c('0x54'),_0x2bd02b['uniqueid'],util['inspect'](_0x4faddc,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x8d8c('0x1e')]['syncQueueCallerAbandon']=function(_0x24aa6f){try{if(this[_0x8d8c('0x1f')](_0x24aa6f)){logger['debug'](_0x8d8c('0x55'),_0x24aa6f['uniqueid'],util[_0x8d8c('0x25')](_0x24aa6f,{'showHidden':![],'depth':null}));if(this[_0x8d8c('0x27')][_0x24aa6f[_0x8d8c('0x22')]]){for(var _0x3762c6 in this['channels'][_0x24aa6f['uniqueid']]){if(this['channels'][_0x24aa6f[_0x8d8c('0x22')]]['hasOwnProperty'](_0x3762c6)&&!this[_0x8d8c('0x27')][_0x24aa6f[_0x8d8c('0x22')]][_0x3762c6][_0x8d8c('0x45')]&&!this[_0x8d8c('0x27')][_0x24aa6f[_0x8d8c('0x22')]][_0x3762c6][_0x8d8c('0x12')]){logger[_0x8d8c('0x20')](_0x8d8c('0x56'),_0x24aa6f[_0x8d8c('0x22')],this[_0x8d8c('0x27')][_0x24aa6f[_0x8d8c('0x22')]][_0x3762c6][_0x8d8c('0x23')],_0x3762c6);this[_0x8d8c('0x27')][_0x24aa6f[_0x8d8c('0x22')]][_0x3762c6]['agentringnoanswer']=!![];this[_0x8d8c('0x27')][_0x24aa6f[_0x8d8c('0x22')]][_0x3762c6]['agentringnoanswerAt']=moment()[_0x8d8c('0x29')](_0x8d8c('0x2a'));this[_0x8d8c('0x27')][_0x24aa6f[_0x8d8c('0x22')]][_0x3762c6][_0x8d8c('0x49')]='abandoned';this[_0x8d8c('0x27')][_0x24aa6f['uniqueid']][_0x3762c6][_0x8d8c('0x4b')]=_0x8d8c('0x57');logger[_0x8d8c('0x36')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x24aa6f[_0x8d8c('0x22')],util[_0x8d8c('0x25')](this[_0x8d8c('0x27')][_0x24aa6f[_0x8d8c('0x22')]][_0x3762c6],{'showHidden':![],'depth':null}));ami['emit']('custom:agentqueuecallerabandon',this['channels'][_0x24aa6f[_0x8d8c('0x22')]][_0x3762c6]);}}}}}catch(_0x17720d){logger[_0x8d8c('0x4e')](_0x8d8c('0x58'),_0x24aa6f['uniqueid'],util[_0x8d8c('0x25')](_0x17720d,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAgentComplete']=function(_0x47714c){try{if(this[_0x8d8c('0x1f')](_0x47714c)){logger['debug'](_0x8d8c('0x59'),_0x47714c['uniqueid'],util[_0x8d8c('0x25')](_0x47714c,{'showHidden':![],'depth':null}));if(this[_0x8d8c('0x27')][_0x47714c[_0x8d8c('0x22')]]){for(var _0x153323 in this['channels'][_0x47714c[_0x8d8c('0x22')]]){if(this[_0x8d8c('0x27')][_0x47714c['uniqueid']][_0x8d8c('0x3b')](_0x153323)){if(this[_0x8d8c('0x27')][_0x47714c[_0x8d8c('0x22')]][_0x153323][_0x8d8c('0x3d')]&&!this[_0x8d8c('0x27')][_0x47714c[_0x8d8c('0x22')]][_0x153323]['agentcomplete']){logger[_0x8d8c('0x20')](_0x8d8c('0x5a'),_0x47714c[_0x8d8c('0x22')],this[_0x8d8c('0x27')][_0x47714c[_0x8d8c('0x22')]][_0x153323][_0x8d8c('0x23')],_0x153323);this[_0x8d8c('0x27')][_0x47714c[_0x8d8c('0x22')]][_0x153323][_0x8d8c('0x12')]=!![];this[_0x8d8c('0x27')][_0x47714c['uniqueid']][_0x153323]['agentcompleteAt']=moment()[_0x8d8c('0x29')](_0x8d8c('0x2a'));this['channels'][_0x47714c[_0x8d8c('0x22')]][_0x153323][_0x8d8c('0x49')]=_0x8d8c('0x5b');this['channels'][_0x47714c[_0x8d8c('0x22')]][_0x153323][_0x8d8c('0x4b')]=_0x47714c[_0x8d8c('0x4b')]==_0x8d8c('0x5c')?_0x8d8c('0x5d'):_0x47714c[_0x8d8c('0x4b')];this[_0x8d8c('0x27')][_0x47714c[_0x8d8c('0x22')]][_0x153323][_0x8d8c('0x5e')]=_0x47714c[_0x8d8c('0x5e')];if(this[_0x8d8c('0x2b')][_0x47714c[_0x8d8c('0x2c')]]&&this['voiceQueues'][_0x47714c['queue']][_0x8d8c('0x5f')]){this['channels'][_0x47714c['uniqueid']][_0x153323]['acwtime']=this[_0x8d8c('0x2b')][_0x47714c[_0x8d8c('0x2c')]][_0x8d8c('0x60')];this['channels'][_0x47714c['uniqueid']][_0x153323][_0x8d8c('0x61')]=!![];}this['agents'][_0x47714c[_0x8d8c('0x62')]]=_[_0x8d8c('0x32')](this[_0x8d8c('0xa')][_0x47714c[_0x8d8c('0x62')]],['queue',_0x8d8c('0x63')]);logger[_0x8d8c('0x36')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x47714c[_0x8d8c('0x22')],util[_0x8d8c('0x25')](this[_0x8d8c('0x27')][_0x47714c[_0x8d8c('0x22')]][_0x153323],{'showHidden':![],'depth':null}));ami['emit'](_0x8d8c('0x64'),this['channels'][_0x47714c[_0x8d8c('0x22')]][_0x153323]);logger[_0x8d8c('0x36')](_0x8d8c('0x65'),_0x47714c['uniqueid'],util[_0x8d8c('0x25')](this['channels'][_0x47714c[_0x8d8c('0x22')]][_0x153323],{'showHidden':![],'depth':null}));this['emit'](util[_0x8d8c('0x29')](_0x8d8c('0x38'),_0x47714c[_0x8d8c('0x23')]),_0x8d8c('0x66'),this[_0x8d8c('0x27')][_0x47714c['uniqueid']][_0x153323]);}}}}}}catch(_0x273e24){logger['error'](_0x8d8c('0x67'),_0x47714c[_0x8d8c('0x22')],util[_0x8d8c('0x25')](_0x273e24,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x8d8c('0x1e')][_0x8d8c('0x15')]=function(_0x41a640){try{if(this[_0x8d8c('0x1f')](_0x41a640)){logger[_0x8d8c('0x36')](_0x8d8c('0x68'),_0x41a640[_0x8d8c('0x22')],util[_0x8d8c('0x25')](_0x41a640,{'showHidden':![],'depth':null}));this[_0x8d8c('0x69')](_0x41a640[_0x8d8c('0x22')],_[_0x8d8c('0x6a')](_0x41a640[_0x8d8c('0x6b')])[0x0],_0x41a640[_0x8d8c('0x6c')]);if(this[_0x8d8c('0x27')][_0x41a640['uniqueid']]){for(var _0x28fabb in this[_0x8d8c('0x27')][_0x41a640[_0x8d8c('0x22')]]){if(this[_0x8d8c('0x27')][_0x41a640[_0x8d8c('0x22')]][_0x8d8c('0x3b')](_0x28fabb)){logger[_0x8d8c('0x20')](_0x8d8c('0x6d'),_0x41a640[_0x8d8c('0x22')],_0x28fabb,_[_0x8d8c('0x6a')](_0x41a640[_0x8d8c('0x6b')])[0x0],_0x41a640[_0x8d8c('0x6c')]);if(_[_0x8d8c('0x26')](this['channels'][_0x41a640[_0x8d8c('0x22')]][_0x28fabb][_0x8d8c('0x30')])){this[_0x8d8c('0x27')][_0x41a640['uniqueid']][_0x28fabb][_0x8d8c('0x30')]={};}this[_0x8d8c('0x27')][_0x41a640['uniqueid']][_0x28fabb]['variables']=this[_0x8d8c('0x30')][_0x41a640[_0x8d8c('0x22')]];}}}}}catch(_0x346d1b){logger[_0x8d8c('0x4e')](_0x8d8c('0x6e'),_0x41a640['uniqueid'],util[_0x8d8c('0x25')](_0x346d1b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x8d8c('0x1e')][_0x8d8c('0x69')]=function(_0x26bb2f,_0x14f556,_0x354c26){var _0x410dfa=['rtpaudioqos',_0x8d8c('0x6f'),'rtpaudioqosjitter',_0x8d8c('0x70'),'rtpaudioqosloss',_0x8d8c('0x71'),_0x8d8c('0x72'),'rtpaudioqosrttbridged','sipcallid','sipuri',_0x8d8c('0x73'),_0x8d8c('0x74'),'membercalls',_0x8d8c('0x75'),_0x8d8c('0x76'),_0x8d8c('0x77'),_0x8d8c('0x23'),_0x8d8c('0x78'),_0x8d8c('0x79')];if(!_[_0x8d8c('0x7a')](_0x14f556)&&!_['includes'](_0x410dfa,_0x14f556)){if(_['isUndefined'](this[_0x8d8c('0x30')][_0x26bb2f])){this[_0x8d8c('0x30')][_0x26bb2f]={};}this[_0x8d8c('0x30')][_0x26bb2f][_0x14f556]=_0x354c26;}};VoiceAgentReport[_0x8d8c('0x1e')][_0x8d8c('0x7b')]=function(_0x58b1dc){try{if(this[_0x8d8c('0x1f')](_0x58b1dc)){logger[_0x8d8c('0x36')](_0x8d8c('0x7c'),_0x58b1dc['uniqueid'],util['inspect'](_0x58b1dc,{'showHidden':![],'depth':null}));if(this[_0x8d8c('0x27')][_0x58b1dc[_0x8d8c('0x22')]]){for(var _0x3b7573 in this[_0x8d8c('0x27')][_0x58b1dc[_0x8d8c('0x22')]]){if(this[_0x8d8c('0x27')][_0x58b1dc['uniqueid']][_0x8d8c('0x3b')](_0x3b7573)){if(this[_0x8d8c('0x27')][_0x58b1dc[_0x8d8c('0x22')]][_0x3b7573][_0x8d8c('0x4b')]==_0x8d8c('0x5c')&&this['channels'][_0x58b1dc[_0x8d8c('0x22')]][_0x3b7573]['agentcomplete']){logger['info'](_0x8d8c('0x7d'),_0x58b1dc[_0x8d8c('0x22')],_0x3b7573);this[_0x8d8c('0x27')][_0x58b1dc[_0x8d8c('0x22')]][_0x3b7573][_0x8d8c('0x7e')]=moment()['format'](_0x8d8c('0x2a'));}}}logger[_0x8d8c('0x36')](_0x8d8c('0x7f'),_0x58b1dc[_0x8d8c('0x22')],util['inspect'](_[_0x8d8c('0x80')](this[_0x8d8c('0x27')][_0x58b1dc[_0x8d8c('0x22')]]),{'showHidden':![],'depth':null}));ami['emit']('custom:voiceAgentReport',_[_0x8d8c('0x80')](this[_0x8d8c('0x27')][_0x58b1dc[_0x8d8c('0x22')]]));delete this[_0x8d8c('0x27')][_0x58b1dc[_0x8d8c('0x22')]];}if(this['variables'][_0x58b1dc[_0x8d8c('0x22')]]){delete this['variables'][_0x58b1dc[_0x8d8c('0x22')]];}}}catch(_0x122a91){logger[_0x8d8c('0x4e')](_0x8d8c('0x81'),_0x58b1dc[_0x8d8c('0x22')],util['inspect'](_0x122a91,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x8d8c('0x1a')]=function(_0x4e0f37){try{if(this['isNotNull'](_0x4e0f37)){logger['debug'](_0x8d8c('0x82'),_0x4e0f37[_0x8d8c('0x22')],util[_0x8d8c('0x25')](_0x4e0f37,{'showHidden':![],'depth':null}));if(this[_0x8d8c('0x27')][_0x4e0f37[_0x8d8c('0x83')]]){for(var _0x339739 in this['channels'][_0x4e0f37[_0x8d8c('0x83')]]){if(this['channels'][_0x4e0f37[_0x8d8c('0x83')]][_0x8d8c('0x3b')](_0x339739)){if(_0x4e0f37[_0x8d8c('0x84')]===_0x339739){logger[_0x8d8c('0x20')](_0x8d8c('0x85'),_0x4e0f37[_0x8d8c('0x22')],this[_0x8d8c('0x27')][_0x4e0f37[_0x8d8c('0x83')]][_0x339739]['membername'],_0x339739);var _0x27ba16=moment();this['channels'][_0x4e0f37[_0x8d8c('0x83')]][_0x339739][_0x8d8c('0x12')]=!![];this[_0x8d8c('0x27')][_0x4e0f37[_0x8d8c('0x83')]][_0x339739][_0x8d8c('0x7e')]=moment()[_0x8d8c('0x29')](_0x8d8c('0x2a'));this[_0x8d8c('0x27')][_0x4e0f37['transfereeuniqueid']][_0x339739][_0x8d8c('0x49')]='complete';this[_0x8d8c('0x27')][_0x4e0f37[_0x8d8c('0x83')]][_0x339739][_0x8d8c('0x4b')]='transfer';this[_0x8d8c('0x27')][_0x4e0f37[_0x8d8c('0x83')]][_0x339739][_0x8d8c('0x5e')]=_0x27ba16[_0x8d8c('0x86')](this[_0x8d8c('0x27')][_0x4e0f37[_0x8d8c('0x83')]][_0x339739][_0x8d8c('0x3d')],_0x8d8c('0x87'));}}}}if(this[_0x8d8c('0x27')][_0x4e0f37[_0x8d8c('0x88')]]){var _0x3c3aef=this[_0x8d8c('0x27')][_0x4e0f37['secondtransfereruniqueid']];this[_0x8d8c('0x27')][_0x4e0f37[_0x8d8c('0x88')]]=this[_0x8d8c('0x27')][_0x4e0f37[_0x8d8c('0x83')]];this[_0x8d8c('0x27')][_0x4e0f37[_0x8d8c('0x83')]]=_0x3c3aef;}}}catch(_0x4d9911){logger['error'](_0x8d8c('0x89'),_0x4e0f37[_0x8d8c('0x22')],util[_0x8d8c('0x25')](_0x4d9911,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x8d8c('0x1e')][_0x8d8c('0x1c')]=function(_0x1c74c7){try{if(this[_0x8d8c('0x1f')](_0x1c74c7)){logger[_0x8d8c('0x36')](_0x8d8c('0x8a'),_0x1c74c7[_0x8d8c('0x22')],util[_0x8d8c('0x25')](_0x1c74c7,{'showHidden':![],'depth':null}));if(this[_0x8d8c('0x27')][_0x1c74c7[_0x8d8c('0x83')]]){for(var _0x5d61b8 in this[_0x8d8c('0x27')][_0x1c74c7[_0x8d8c('0x83')]]){if(this[_0x8d8c('0x27')][_0x1c74c7['transfereeuniqueid']]['hasOwnProperty'](_0x5d61b8)){if(_0x1c74c7[_0x8d8c('0x8b')]===_0x5d61b8){logger[_0x8d8c('0x20')]('[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x1c74c7[_0x8d8c('0x22')],this[_0x8d8c('0x27')][_0x1c74c7[_0x8d8c('0x83')]][_0x5d61b8][_0x8d8c('0x23')],_0x5d61b8);var _0x58a51b=moment();this[_0x8d8c('0x27')][_0x1c74c7['transfereeuniqueid']][_0x5d61b8][_0x8d8c('0x12')]=!![];this[_0x8d8c('0x27')][_0x1c74c7[_0x8d8c('0x83')]][_0x5d61b8]['agentcompleteAt']=_0x58a51b;this[_0x8d8c('0x27')][_0x1c74c7[_0x8d8c('0x83')]][_0x5d61b8][_0x8d8c('0x49')]=_0x8d8c('0x5b');this['channels'][_0x1c74c7['transfereeuniqueid']][_0x5d61b8][_0x8d8c('0x4b')]=_0x8d8c('0x5c');this['channels'][_0x1c74c7[_0x8d8c('0x83')]][_0x5d61b8]['talktime']=_0x58a51b[_0x8d8c('0x86')](this[_0x8d8c('0x27')][_0x1c74c7[_0x8d8c('0x83')]][_0x5d61b8][_0x8d8c('0x3d')],_0x8d8c('0x87'));}}}}}}catch(_0x49dd30){logger[_0x8d8c('0x4e')](_0x8d8c('0x8c'),_0x1c74c7[_0x8d8c('0x22')],util[_0x8d8c('0x25')](_0x49dd30,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x8d8c('0x1e')][_0x8d8c('0x8d')]=function(_0x13c051){var _0x63fef3='';try{if(this[_0x8d8c('0x1f')](_0x13c051)){logger[_0x8d8c('0x36')](_0x8d8c('0x8e'),_0x13c051[_0x8d8c('0x22')],util[_0x8d8c('0x25')](_0x13c051,{'showHidden':![],'depth':null}));if(_0x13c051[_0x8d8c('0x8f')]){_0x63fef3=_0x13c051['channel'][_0x8d8c('0x90')](0x0,_0x13c051[_0x8d8c('0x8f')][_0x8d8c('0x91')]('-'));if(this[_0x8d8c('0xa')][_0x63fef3]){logger[_0x8d8c('0x20')](_0x8d8c('0x92'),_0x13c051['uniqueid'],_0x63fef3);this['agents'][_0x63fef3][_0x8d8c('0x93')]=!![];}}}}catch(_0x59ac3d){logger[_0x8d8c('0x4e')]('[%s][voiceAgentReport][musiconholdstart]',_0x13c051['uniqueid'],util[_0x8d8c('0x25')](_0x59ac3d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x8d8c('0x1e')][_0x8d8c('0x19')]=function(_0x2d28e0){var _0x152bbe='';try{if(this[_0x8d8c('0x1f')](_0x2d28e0)){logger[_0x8d8c('0x36')](_0x8d8c('0x94'),_0x2d28e0[_0x8d8c('0x22')],util[_0x8d8c('0x25')](_0x2d28e0,{'showHidden':![],'depth':null}));if(_0x2d28e0[_0x8d8c('0x8f')]){_0x152bbe=_0x2d28e0[_0x8d8c('0x8f')][_0x8d8c('0x90')](0x0,_0x2d28e0['channel']['lastIndexOf']('-'));if(this[_0x8d8c('0xa')][_0x152bbe]){logger[_0x8d8c('0x20')](_0x8d8c('0x95'),_0x2d28e0[_0x8d8c('0x22')],_0x152bbe);this['agents'][_0x152bbe][_0x8d8c('0x93')]=![];}}}}catch(_0xc4871e){logger['error'](_0x8d8c('0x96'),_0x2d28e0[_0x8d8c('0x22')],util[_0x8d8c('0x25')](_0xc4871e,{'showHidden':![],'depth':null}));}};module[_0x8d8c('0x97')]=VoiceAgentReport;
\ No newline at end of file
+var _0xc52f=['syncAgentCalled','uniqueid','destuniqueid','[%s][voiceAgentReport][agentcalled]\x20event:','isUndefined','channels','YYYY-MM-DD\x20HH:mm:ss','queue','mandatoryDisposition','type','inbound','merge','omit','privilege','[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:','custom:agentcalled','debug','[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:','inspect','format','user:%s','membername','user:called','error','[%s][voiceAgentReport][agentcalled]','[%s][voiceAgentReport][agentconnect]\x20event:','hasOwnProperty','info','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connectedlinename','connectedlinenum','destchannelstate','destchannelstatedesc','holdtime','lastevent','connect','interface','pick','destconnectedlinenum','[%s][voiceAgentReport][agentconnect]\x20sending\x20agentconnect\x20event:','custom:agentconnect','[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:','user:agentconnect','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere','agentringnoanswerAt','answeredelsewheredestinationuniqueid','answeredelsewheremembername','answered_elsewhere','[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:','[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:','custom:agentringnoanswer','[%s][voiceAgentReport][agentringnoanswer]','[%s][voiceAgentReport][queuecallerabandon]\x20event:','[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:','custom:agentqueuecallerabandon','[%s][voiceAgentReport][queuecallerabandon]','[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','complete','transfer','agent','reason','talktime','acwTimeout','[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:','[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:','user:agentcomplete','[%s][voiceAgentReport][agentcomplete]','addVariable','keys','variable','value','[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','sipcallid','bridgepvtcallid','membercalls','memberdynamic','memberlastcall','memberpenalty','memberrealtime','includes','[%s][voiceAgentReport][hangup]\x20event:','[%s][voiceAgentReport][hangup]\x20destuniqueid:%s','[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:','values','custom:voiceAgentReport','[%s][voiceAgentReport][hangup]','[%s][voiceAgentReport][attendedtransfer]\x20event:','transfereeuniqueid','origtransfereruniqueid','[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','seconds','secondtransfereruniqueid','[%s][voiceAgentReport][blindtransfer]\x20event:','[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','[%s][voiceAgentReport][musiconholdstart]\x20event:','channel','substring','[%s][voiceAgentReport][musiconholdstart]\x20interface:%s','onhold','[%s][voiceAgentReport][musiconholdstart]','lastIndexOf','[%s][voiceAgentReport][musiconholdstop]\x20interface:%s','[%s][voiceAgentReport][musiconholdstop]','exports','lodash','moment','util','../../../config/logger','redis','defaults','socket.io-emitter','voiceQueues','agents','variables','agentconnect','syncAgentConnect','bind','agentringnoanswer','queuecallerabandon','syncQueueCallerAbandon','agentcomplete','syncAgentComplete','varset','syncVarSet','hangup','syncHangup','musiconholdstart','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','attendedtransfer','syncAttendedTransfer','blindtransfer','prototype','emit','isNotNull'];(function(_0x2641f9,_0x26715f){var _0x585741=function(_0x2d1462){while(--_0x2d1462){_0x2641f9['push'](_0x2641f9['shift']());}};_0x585741(++_0x26715f);}(_0xc52f,0x6e));var _0xfc52=function(_0x323c66,_0x29320b){_0x323c66=_0x323c66-0x0;var _0x66ac1c=_0xc52f[_0x323c66];return _0x66ac1c;};'use strict';var _=require(_0xfc52('0x0'));var moment=require(_0xfc52('0x1'));var util=require(_0xfc52('0x2'));var Redis=require('ioredis');var config=require('../../../config/environment');var logger=require(_0xfc52('0x3'))('ami');var ami=require('../ami');config[_0xfc52('0x4')]=_[_0xfc52('0x5')](config[_0xfc52('0x4')],{'host':'localhost','port':0x18eb});var io=require(_0xfc52('0x6'))(new Redis(config[_0xfc52('0x4')]));function VoiceAgentReport(_0x5b6497){this['channels']={};this[_0xfc52('0x7')]=_0x5b6497[_0xfc52('0x7')];this[_0xfc52('0x8')]=_0x5b6497[_0xfc52('0x8')];this[_0xfc52('0x9')]={};ami['on']('agentcalled',this['syncAgentCalled']['bind'](this));ami['on'](_0xfc52('0xa'),this[_0xfc52('0xb')][_0xfc52('0xc')](this));ami['on'](_0xfc52('0xd'),this['syncAgentRingNoAnswer'][_0xfc52('0xc')](this));ami['on'](_0xfc52('0xe'),this[_0xfc52('0xf')][_0xfc52('0xc')](this));ami['on'](_0xfc52('0x10'),this[_0xfc52('0x11')][_0xfc52('0xc')](this));ami['on'](_0xfc52('0x12'),this[_0xfc52('0x13')][_0xfc52('0xc')](this));ami['on'](_0xfc52('0x14'),this[_0xfc52('0x15')][_0xfc52('0xc')](this));ami['on'](_0xfc52('0x16'),this[_0xfc52('0x17')][_0xfc52('0xc')](this));ami['on'](_0xfc52('0x18'),this[_0xfc52('0x19')]['bind'](this));ami['on'](_0xfc52('0x1a'),this[_0xfc52('0x1b')][_0xfc52('0xc')](this));ami['on'](_0xfc52('0x1c'),this['syncBlindTransfer'][_0xfc52('0xc')](this));}VoiceAgentReport[_0xfc52('0x1d')]['emit']=function(_0x34117e,_0xa120a8,_0x462742){io['to'](_0x34117e)[_0xfc52('0x1e')](_0xa120a8,_0x462742);};VoiceAgentReport[_0xfc52('0x1d')][_0xfc52('0x1f')]=function(_0x4d7f4c){return _0x4d7f4c!==null&&!_['isUndefined'](_0x4d7f4c);};VoiceAgentReport[_0xfc52('0x1d')][_0xfc52('0x20')]=function(_0x18de5b){try{if(this[_0xfc52('0x1f')](_0x18de5b)){logger['info']('[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x18de5b[_0xfc52('0x21')],_0x18de5b['membername'],_0x18de5b[_0xfc52('0x22')]);logger['debug'](_0xfc52('0x23'),_0x18de5b[_0xfc52('0x21')],util['inspect'](_0x18de5b,{'showHidden':![],'depth':null}));if(_[_0xfc52('0x24')](this['channels'][_0x18de5b[_0xfc52('0x21')]])){this[_0xfc52('0x25')][_0x18de5b[_0xfc52('0x21')]]={};}if(_[_0xfc52('0x24')](this['channels'][_0x18de5b[_0xfc52('0x21')]][_0x18de5b[_0xfc52('0x22')]])){this[_0xfc52('0x25')][_0x18de5b['uniqueid']][_0x18de5b[_0xfc52('0x22')]]={'agentcalledAt':moment()['format'](_0xfc52('0x26')),'lastevent':'called','mandatoryDisposition':this[_0xfc52('0x7')][_0x18de5b[_0xfc52('0x27')]]?this[_0xfc52('0x7')][_0x18de5b[_0xfc52('0x27')]][_0xfc52('0x28')]||![]:![],'type':this[_0xfc52('0x7')][_0x18de5b['queue']]?this['voiceQueues'][_0x18de5b[_0xfc52('0x27')]][_0xfc52('0x29')]||'inbound':_0xfc52('0x2a'),'variables':this[_0xfc52('0x9')][_0x18de5b[_0xfc52('0x21')]]};}_[_0xfc52('0x2b')](this[_0xfc52('0x25')][_0x18de5b[_0xfc52('0x21')]][_0x18de5b['destuniqueid']],_[_0xfc52('0x2c')](_0x18de5b,['event',_0xfc52('0x2d')]));logger['debug'](_0xfc52('0x2e'),_0x18de5b[_0xfc52('0x21')],util['inspect'](this[_0xfc52('0x25')][_0x18de5b[_0xfc52('0x21')]][_0x18de5b[_0xfc52('0x22')]],{'showHidden':![],'depth':null}));ami[_0xfc52('0x1e')](_0xfc52('0x2f'),this[_0xfc52('0x25')][_0x18de5b[_0xfc52('0x21')]][_0x18de5b[_0xfc52('0x22')]]);logger[_0xfc52('0x30')](_0xfc52('0x31'),_0x18de5b['uniqueid'],util[_0xfc52('0x32')](this[_0xfc52('0x25')][_0x18de5b[_0xfc52('0x21')]][_0x18de5b[_0xfc52('0x22')]],{'showHidden':![],'depth':null}));this['emit'](util[_0xfc52('0x33')](_0xfc52('0x34'),_0x18de5b[_0xfc52('0x35')]),_0xfc52('0x36'),this[_0xfc52('0x25')][_0x18de5b['uniqueid']][_0x18de5b['destuniqueid']]);}}catch(_0x11551a){logger[_0xfc52('0x37')](_0xfc52('0x38'),_0x18de5b[_0xfc52('0x21')],util[_0xfc52('0x32')](_0x11551a,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xfc52('0x1d')][_0xfc52('0xb')]=function(_0x587b6e){try{if(this[_0xfc52('0x1f')](_0x587b6e)){if(this['channels'][_0x587b6e[_0xfc52('0x21')]]){logger[_0xfc52('0x30')](_0xfc52('0x39'),_0x587b6e[_0xfc52('0x21')],util['inspect'](_0x587b6e,{'showHidden':![],'depth':null}));for(var _0x51f000 in this[_0xfc52('0x25')][_0x587b6e[_0xfc52('0x21')]]){if(this['channels'][_0x587b6e[_0xfc52('0x21')]][_0xfc52('0x3a')](_0x51f000)){if(_0x587b6e['destuniqueid']===_0x51f000){logger[_0xfc52('0x3b')](_0xfc52('0x3c'),_0x587b6e[_0xfc52('0x21')],_0x587b6e[_0xfc52('0x35')],_0x587b6e[_0xfc52('0x22')]);this['channels'][_0x587b6e['uniqueid']][_0x51f000][_0xfc52('0x3d')]=moment()['format'](_0xfc52('0x26'));this[_0xfc52('0x25')][_0x587b6e['uniqueid']][_0x51f000][_0xfc52('0x3e')]=_0x587b6e[_0xfc52('0x3e')];this[_0xfc52('0x25')][_0x587b6e[_0xfc52('0x21')]][_0x51f000][_0xfc52('0x3f')]=_0x587b6e['connectedlinenum'];this[_0xfc52('0x25')][_0x587b6e[_0xfc52('0x21')]][_0x51f000][_0xfc52('0x40')]=_0x587b6e['destchannelstate'];this[_0xfc52('0x25')][_0x587b6e[_0xfc52('0x21')]][_0x51f000]['destchannelstatedesc']=_0x587b6e[_0xfc52('0x41')];this[_0xfc52('0x25')][_0x587b6e[_0xfc52('0x21')]][_0x51f000]['holdtime']=_0x587b6e[_0xfc52('0x42')];this[_0xfc52('0x25')][_0x587b6e[_0xfc52('0x21')]][_0x51f000][_0xfc52('0x43')]=_0xfc52('0x44');_[_0xfc52('0x2b')](this['agents'][_0x587b6e[_0xfc52('0x45')]],_[_0xfc52('0x46')](_0x587b6e,[_0xfc52('0x27'),_0xfc52('0x47')]));logger['debug'](_0xfc52('0x48'),_0x587b6e[_0xfc52('0x21')],util[_0xfc52('0x32')](this[_0xfc52('0x25')][_0x587b6e['uniqueid']][_0x587b6e['destuniqueid']],{'showHidden':![],'depth':null}));ami[_0xfc52('0x1e')](_0xfc52('0x49'),this[_0xfc52('0x25')][_0x587b6e[_0xfc52('0x21')]][_0x587b6e['destuniqueid']]);logger['debug'](_0xfc52('0x4a'),_0x587b6e[_0xfc52('0x21')],util['inspect'](this[_0xfc52('0x25')][_0x587b6e['uniqueid']][_0x587b6e[_0xfc52('0x22')]],{'showHidden':![],'depth':null}));this[_0xfc52('0x1e')](util[_0xfc52('0x33')](_0xfc52('0x34'),_0x587b6e[_0xfc52('0x35')]),_0xfc52('0x4b'),this[_0xfc52('0x25')][_0x587b6e[_0xfc52('0x21')]][_0x587b6e[_0xfc52('0x22')]]);}else if(!this[_0xfc52('0x25')][_0x587b6e[_0xfc52('0x21')]][_0x51f000][_0xfc52('0xd')]&&!this[_0xfc52('0x25')][_0x587b6e[_0xfc52('0x21')]][_0x51f000][_0xfc52('0x10')]){logger['info'](_0xfc52('0x4c'),_0x587b6e['uniqueid'],this[_0xfc52('0x25')][_0x587b6e[_0xfc52('0x21')]][_0x51f000][_0xfc52('0x35')],_0x51f000);this[_0xfc52('0x25')][_0x587b6e[_0xfc52('0x21')]][_0x51f000][_0xfc52('0xd')]=!![];this[_0xfc52('0x25')][_0x587b6e['uniqueid']][_0x51f000][_0xfc52('0x4d')]=moment()[_0xfc52('0x33')](_0xfc52('0x26'));this[_0xfc52('0x25')][_0x587b6e[_0xfc52('0x21')]][_0x51f000][_0xfc52('0x4e')]=_0x587b6e[_0xfc52('0x22')];this[_0xfc52('0x25')][_0x587b6e[_0xfc52('0x21')]][_0x51f000][_0xfc52('0x4f')]=_0x587b6e[_0xfc52('0x35')];this[_0xfc52('0x25')][_0x587b6e[_0xfc52('0x21')]][_0x51f000][_0xfc52('0x43')]=_0xfc52('0x50');this[_0xfc52('0x25')][_0x587b6e['uniqueid']][_0x51f000]['reason']=_0xfc52('0x50');logger['debug'](_0xfc52('0x51'),_0x587b6e[_0xfc52('0x21')],util['inspect'](this[_0xfc52('0x25')][_0x587b6e[_0xfc52('0x21')]][_0x51f000],{'showHidden':![],'depth':null}));ami[_0xfc52('0x1e')]('custom:agentansweredelsewhere',this[_0xfc52('0x25')][_0x587b6e['uniqueid']][_0x51f000]);}}}}}}catch(_0xa5fefd){logger[_0xfc52('0x37')]('[%s][voiceAgentReport][agentconnect]',_0x587b6e[_0xfc52('0x21')],util['inspect'](_0xa5fefd,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xfc52('0x1d')]['syncAgentRingNoAnswer']=function(_0x24c9ba){try{if(this[_0xfc52('0x1f')](_0x24c9ba)){logger[_0xfc52('0x30')]('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x24c9ba[_0xfc52('0x21')],util[_0xfc52('0x32')](_0x24c9ba,{'showHidden':![],'depth':null}));if(this[_0xfc52('0x25')][_0x24c9ba[_0xfc52('0x21')]]&&this[_0xfc52('0x25')][_0x24c9ba[_0xfc52('0x21')]][_0x24c9ba[_0xfc52('0x22')]]){logger[_0xfc52('0x3b')]('[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected',_0x24c9ba[_0xfc52('0x21')],_0x24c9ba[_0xfc52('0x35')],_0x24c9ba['destuniqueid']);this[_0xfc52('0x25')][_0x24c9ba[_0xfc52('0x21')]][_0x24c9ba['destuniqueid']][_0xfc52('0xd')]=!![];this[_0xfc52('0x25')][_0x24c9ba[_0xfc52('0x21')]][_0x24c9ba[_0xfc52('0x22')]][_0xfc52('0x4d')]=moment()['format'](_0xfc52('0x26'));this['channels'][_0x24c9ba['uniqueid']][_0x24c9ba[_0xfc52('0x22')]][_0xfc52('0x43')]='rejected';this[_0xfc52('0x25')][_0x24c9ba[_0xfc52('0x21')]][_0x24c9ba[_0xfc52('0x22')]]['reason']='rejected';logger[_0xfc52('0x30')](_0xfc52('0x52'),_0x24c9ba['uniqueid'],util[_0xfc52('0x32')](this[_0xfc52('0x25')][_0x24c9ba[_0xfc52('0x21')]][_0x24c9ba[_0xfc52('0x22')]],{'showHidden':![],'depth':null}));ami[_0xfc52('0x1e')](_0xfc52('0x53'),this[_0xfc52('0x25')][_0x24c9ba[_0xfc52('0x21')]][_0x24c9ba[_0xfc52('0x22')]]);}}}catch(_0x179fe7){logger['error'](_0xfc52('0x54'),_0x24c9ba['uniqueid'],util[_0xfc52('0x32')](_0x179fe7,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xfc52('0x1d')][_0xfc52('0xf')]=function(_0x14ca13){try{if(this[_0xfc52('0x1f')](_0x14ca13)){logger['debug'](_0xfc52('0x55'),_0x14ca13['uniqueid'],util[_0xfc52('0x32')](_0x14ca13,{'showHidden':![],'depth':null}));if(this[_0xfc52('0x25')][_0x14ca13['uniqueid']]){for(var _0x5b2f33 in this[_0xfc52('0x25')][_0x14ca13[_0xfc52('0x21')]]){if(this[_0xfc52('0x25')][_0x14ca13[_0xfc52('0x21')]][_0xfc52('0x3a')](_0x5b2f33)&&!this[_0xfc52('0x25')][_0x14ca13[_0xfc52('0x21')]][_0x5b2f33][_0xfc52('0xd')]&&!this[_0xfc52('0x25')][_0x14ca13['uniqueid']][_0x5b2f33][_0xfc52('0x10')]){logger[_0xfc52('0x3b')](_0xfc52('0x56'),_0x14ca13[_0xfc52('0x21')],this['channels'][_0x14ca13[_0xfc52('0x21')]][_0x5b2f33][_0xfc52('0x35')],_0x5b2f33);this['channels'][_0x14ca13[_0xfc52('0x21')]][_0x5b2f33]['agentringnoanswer']=!![];this[_0xfc52('0x25')][_0x14ca13[_0xfc52('0x21')]][_0x5b2f33][_0xfc52('0x4d')]=moment()['format'](_0xfc52('0x26'));this[_0xfc52('0x25')][_0x14ca13[_0xfc52('0x21')]][_0x5b2f33][_0xfc52('0x43')]='abandoned';this[_0xfc52('0x25')][_0x14ca13['uniqueid']][_0x5b2f33]['reason']='abandoned';logger[_0xfc52('0x30')](_0xfc52('0x57'),_0x14ca13[_0xfc52('0x21')],util['inspect'](this[_0xfc52('0x25')][_0x14ca13[_0xfc52('0x21')]][_0x5b2f33],{'showHidden':![],'depth':null}));ami[_0xfc52('0x1e')](_0xfc52('0x58'),this['channels'][_0x14ca13['uniqueid']][_0x5b2f33]);}}}}}catch(_0x3dc905){logger[_0xfc52('0x37')](_0xfc52('0x59'),_0x14ca13[_0xfc52('0x21')],util[_0xfc52('0x32')](_0x3dc905,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xfc52('0x1d')][_0xfc52('0x11')]=function(_0x7d1208){try{if(this['isNotNull'](_0x7d1208)){logger[_0xfc52('0x30')]('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x7d1208[_0xfc52('0x21')],util['inspect'](_0x7d1208,{'showHidden':![],'depth':null}));if(this[_0xfc52('0x25')][_0x7d1208['uniqueid']]){for(var _0x153c65 in this[_0xfc52('0x25')][_0x7d1208[_0xfc52('0x21')]]){if(this[_0xfc52('0x25')][_0x7d1208[_0xfc52('0x21')]][_0xfc52('0x3a')](_0x153c65)){if(this[_0xfc52('0x25')][_0x7d1208[_0xfc52('0x21')]][_0x153c65]['agentconnectAt']&&!this['channels'][_0x7d1208[_0xfc52('0x21')]][_0x153c65]['agentcomplete']){logger['info'](_0xfc52('0x5a'),_0x7d1208[_0xfc52('0x21')],this[_0xfc52('0x25')][_0x7d1208['uniqueid']][_0x153c65][_0xfc52('0x35')],_0x153c65);this[_0xfc52('0x25')][_0x7d1208[_0xfc52('0x21')]][_0x153c65][_0xfc52('0x10')]=!![];this[_0xfc52('0x25')][_0x7d1208[_0xfc52('0x21')]][_0x153c65]['agentcompleteAt']=moment()[_0xfc52('0x33')](_0xfc52('0x26'));this[_0xfc52('0x25')][_0x7d1208[_0xfc52('0x21')]][_0x153c65][_0xfc52('0x43')]=_0xfc52('0x5b');this['channels'][_0x7d1208['uniqueid']][_0x153c65]['reason']=_0x7d1208['reason']==_0xfc52('0x5c')?_0xfc52('0x5d'):_0x7d1208[_0xfc52('0x5e')];this['channels'][_0x7d1208['uniqueid']][_0x153c65][_0xfc52('0x5f')]=_0x7d1208[_0xfc52('0x5f')];if(this[_0xfc52('0x7')][_0x7d1208[_0xfc52('0x27')]]&&this['voiceQueues'][_0x7d1208['queue']]['acw']){this['channels'][_0x7d1208[_0xfc52('0x21')]][_0x153c65]['acwtime']=this[_0xfc52('0x7')][_0x7d1208[_0xfc52('0x27')]][_0xfc52('0x60')];this[_0xfc52('0x25')][_0x7d1208[_0xfc52('0x21')]][_0x153c65]['agentacw']=!![];}this[_0xfc52('0x8')][_0x7d1208[_0xfc52('0x45')]]=_[_0xfc52('0x2c')](this['agents'][_0x7d1208[_0xfc52('0x45')]],['queue','destconnectedlinenum']);logger['debug'](_0xfc52('0x61'),_0x7d1208[_0xfc52('0x21')],util[_0xfc52('0x32')](this['channels'][_0x7d1208['uniqueid']][_0x153c65],{'showHidden':![],'depth':null}));ami[_0xfc52('0x1e')]('custom:agentcomplete',this['channels'][_0x7d1208[_0xfc52('0x21')]][_0x153c65]);logger['debug'](_0xfc52('0x62'),_0x7d1208['uniqueid'],util[_0xfc52('0x32')](this[_0xfc52('0x25')][_0x7d1208[_0xfc52('0x21')]][_0x153c65],{'showHidden':![],'depth':null}));this[_0xfc52('0x1e')](util[_0xfc52('0x33')](_0xfc52('0x34'),_0x7d1208['membername']),_0xfc52('0x63'),this[_0xfc52('0x25')][_0x7d1208[_0xfc52('0x21')]][_0x153c65]);}}}}}}catch(_0x476942){logger[_0xfc52('0x37')](_0xfc52('0x64'),_0x7d1208[_0xfc52('0x21')],util[_0xfc52('0x32')](_0x476942,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncVarSet']=function(_0x437bba){try{if(this['isNotNull'](_0x437bba)){logger[_0xfc52('0x30')]('[%s][voiceAgentReport][varset]\x20event:',_0x437bba[_0xfc52('0x21')],util[_0xfc52('0x32')](_0x437bba,{'showHidden':![],'depth':null}));this[_0xfc52('0x65')](_0x437bba[_0xfc52('0x21')],_[_0xfc52('0x66')](_0x437bba[_0xfc52('0x67')])[0x0],_0x437bba[_0xfc52('0x68')]);if(this[_0xfc52('0x25')][_0x437bba[_0xfc52('0x21')]]){for(var _0x26cd34 in this['channels'][_0x437bba['uniqueid']]){if(this[_0xfc52('0x25')][_0x437bba[_0xfc52('0x21')]][_0xfc52('0x3a')](_0x26cd34)){logger[_0xfc52('0x3b')](_0xfc52('0x69'),_0x437bba[_0xfc52('0x21')],_0x26cd34,_['keys'](_0x437bba[_0xfc52('0x67')])[0x0],_0x437bba[_0xfc52('0x68')]);if(_[_0xfc52('0x24')](this['channels'][_0x437bba[_0xfc52('0x21')]][_0x26cd34][_0xfc52('0x9')])){this[_0xfc52('0x25')][_0x437bba[_0xfc52('0x21')]][_0x26cd34][_0xfc52('0x9')]={};}this[_0xfc52('0x25')][_0x437bba['uniqueid']][_0x26cd34]['variables']=this['variables'][_0x437bba['uniqueid']];}}}}}catch(_0x265e67){logger['error']('[%s][voiceAgentReport][varset]',_0x437bba[_0xfc52('0x21')],util['inspect'](_0x265e67,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xfc52('0x1d')]['addVariable']=function(_0x3bea37,_0x49869c,_0x3e2e54){var _0x2eefba=['rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged',_0xfc52('0x6a'),_0xfc52('0x6b'),_0xfc52('0x6c'),'rtpaudioqosrttbridged',_0xfc52('0x6d'),'sipuri','bridgepeer',_0xfc52('0x6e'),_0xfc52('0x6f'),_0xfc52('0x70'),'memberinterface',_0xfc52('0x71'),_0xfc52('0x35'),_0xfc52('0x72'),_0xfc52('0x73')];if(!_['isNil'](_0x49869c)&&!_[_0xfc52('0x74')](_0x2eefba,_0x49869c)){if(_['isUndefined'](this['variables'][_0x3bea37])){this[_0xfc52('0x9')][_0x3bea37]={};}this[_0xfc52('0x9')][_0x3bea37][_0x49869c]=_0x3e2e54;}};VoiceAgentReport['prototype'][_0xfc52('0x15')]=function(_0x712c37){try{if(this[_0xfc52('0x1f')](_0x712c37)){logger[_0xfc52('0x30')](_0xfc52('0x75'),_0x712c37['uniqueid'],util[_0xfc52('0x32')](_0x712c37,{'showHidden':![],'depth':null}));if(this[_0xfc52('0x25')][_0x712c37[_0xfc52('0x21')]]){for(var _0x5da73c in this[_0xfc52('0x25')][_0x712c37[_0xfc52('0x21')]]){if(this[_0xfc52('0x25')][_0x712c37[_0xfc52('0x21')]]['hasOwnProperty'](_0x5da73c)){if(this[_0xfc52('0x25')][_0x712c37[_0xfc52('0x21')]][_0x5da73c][_0xfc52('0x5e')]==_0xfc52('0x5c')&&this[_0xfc52('0x25')][_0x712c37[_0xfc52('0x21')]][_0x5da73c]['agentcomplete']){logger[_0xfc52('0x3b')](_0xfc52('0x76'),_0x712c37[_0xfc52('0x21')],_0x5da73c);this[_0xfc52('0x25')][_0x712c37[_0xfc52('0x21')]][_0x5da73c]['agentcompleteAt']=moment()['format'](_0xfc52('0x26'));}}}logger['debug'](_0xfc52('0x77'),_0x712c37[_0xfc52('0x21')],util[_0xfc52('0x32')](_[_0xfc52('0x78')](this[_0xfc52('0x25')][_0x712c37[_0xfc52('0x21')]]),{'showHidden':![],'depth':null}));ami[_0xfc52('0x1e')](_0xfc52('0x79'),_[_0xfc52('0x78')](this[_0xfc52('0x25')][_0x712c37[_0xfc52('0x21')]]));delete this[_0xfc52('0x25')][_0x712c37[_0xfc52('0x21')]];}if(this['variables'][_0x712c37['uniqueid']]){delete this[_0xfc52('0x9')][_0x712c37[_0xfc52('0x21')]];}}}catch(_0x46cd47){logger[_0xfc52('0x37')](_0xfc52('0x7a'),_0x712c37[_0xfc52('0x21')],util[_0xfc52('0x32')](_0x46cd47,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xfc52('0x1d')][_0xfc52('0x1b')]=function(_0x2b791c){try{if(this[_0xfc52('0x1f')](_0x2b791c)){logger[_0xfc52('0x30')](_0xfc52('0x7b'),_0x2b791c[_0xfc52('0x21')],util[_0xfc52('0x32')](_0x2b791c,{'showHidden':![],'depth':null}));if(this[_0xfc52('0x25')][_0x2b791c[_0xfc52('0x7c')]]){for(var _0x1982d3 in this[_0xfc52('0x25')][_0x2b791c[_0xfc52('0x7c')]]){if(this[_0xfc52('0x25')][_0x2b791c[_0xfc52('0x7c')]][_0xfc52('0x3a')](_0x1982d3)){if(_0x2b791c[_0xfc52('0x7d')]===_0x1982d3){logger[_0xfc52('0x3b')](_0xfc52('0x7e'),_0x2b791c[_0xfc52('0x21')],this['channels'][_0x2b791c[_0xfc52('0x7c')]][_0x1982d3][_0xfc52('0x35')],_0x1982d3);var _0x2060d9=moment();this['channels'][_0x2b791c['transfereeuniqueid']][_0x1982d3]['agentcomplete']=!![];this['channels'][_0x2b791c['transfereeuniqueid']][_0x1982d3][_0xfc52('0x7f')]=moment()[_0xfc52('0x33')](_0xfc52('0x26'));this['channels'][_0x2b791c[_0xfc52('0x7c')]][_0x1982d3][_0xfc52('0x43')]=_0xfc52('0x5b');this[_0xfc52('0x25')][_0x2b791c[_0xfc52('0x7c')]][_0x1982d3][_0xfc52('0x5e')]=_0xfc52('0x5c');this[_0xfc52('0x25')][_0x2b791c['transfereeuniqueid']][_0x1982d3]['talktime']=_0x2060d9['diff'](this[_0xfc52('0x25')][_0x2b791c[_0xfc52('0x7c')]][_0x1982d3][_0xfc52('0x3d')],_0xfc52('0x80'));}}}}if(this[_0xfc52('0x25')][_0x2b791c[_0xfc52('0x81')]]){var _0x3e8e8b=this[_0xfc52('0x25')][_0x2b791c[_0xfc52('0x81')]];this[_0xfc52('0x25')][_0x2b791c[_0xfc52('0x81')]]=this[_0xfc52('0x25')][_0x2b791c[_0xfc52('0x7c')]];this[_0xfc52('0x25')][_0x2b791c[_0xfc52('0x7c')]]=_0x3e8e8b;}}}catch(_0x43796c){logger[_0xfc52('0x37')]('[%s][voiceAgentReport][attendedtransfer]',_0x2b791c['uniqueid'],util['inspect'](_0x43796c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xfc52('0x1d')]['syncBlindTransfer']=function(_0x58d951){try{if(this['isNotNull'](_0x58d951)){logger[_0xfc52('0x30')](_0xfc52('0x82'),_0x58d951[_0xfc52('0x21')],util[_0xfc52('0x32')](_0x58d951,{'showHidden':![],'depth':null}));if(this[_0xfc52('0x25')][_0x58d951[_0xfc52('0x7c')]]){for(var _0x253660 in this[_0xfc52('0x25')][_0x58d951[_0xfc52('0x7c')]]){if(this[_0xfc52('0x25')][_0x58d951['transfereeuniqueid']][_0xfc52('0x3a')](_0x253660)){if(_0x58d951['transfereruniqueid']===_0x253660){logger['info'](_0xfc52('0x83'),_0x58d951['uniqueid'],this['channels'][_0x58d951['transfereeuniqueid']][_0x253660][_0xfc52('0x35')],_0x253660);var _0x23047d=moment();this[_0xfc52('0x25')][_0x58d951[_0xfc52('0x7c')]][_0x253660][_0xfc52('0x10')]=!![];this[_0xfc52('0x25')][_0x58d951[_0xfc52('0x7c')]][_0x253660][_0xfc52('0x7f')]=_0x23047d;this[_0xfc52('0x25')][_0x58d951['transfereeuniqueid']][_0x253660]['lastevent']=_0xfc52('0x5b');this[_0xfc52('0x25')][_0x58d951[_0xfc52('0x7c')]][_0x253660][_0xfc52('0x5e')]=_0xfc52('0x5c');this[_0xfc52('0x25')][_0x58d951[_0xfc52('0x7c')]][_0x253660]['talktime']=_0x23047d['diff'](this['channels'][_0x58d951[_0xfc52('0x7c')]][_0x253660]['agentconnectAt'],_0xfc52('0x80'));}}}}}}catch(_0x2e08d9){logger[_0xfc52('0x37')]('[%s][voiceAgentReport][blindtransfer]',_0x58d951[_0xfc52('0x21')],util['inspect'](_0x2e08d9,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xfc52('0x1d')][_0xfc52('0x17')]=function(_0x430093){var _0x5eb8ce='';try{if(this[_0xfc52('0x1f')](_0x430093)){logger['debug'](_0xfc52('0x84'),_0x430093[_0xfc52('0x21')],util[_0xfc52('0x32')](_0x430093,{'showHidden':![],'depth':null}));if(_0x430093[_0xfc52('0x85')]){_0x5eb8ce=_0x430093[_0xfc52('0x85')][_0xfc52('0x86')](0x0,_0x430093['channel']['lastIndexOf']('-'));if(this[_0xfc52('0x8')][_0x5eb8ce]){logger[_0xfc52('0x3b')](_0xfc52('0x87'),_0x430093[_0xfc52('0x21')],_0x5eb8ce);this[_0xfc52('0x8')][_0x5eb8ce][_0xfc52('0x88')]=!![];}}}}catch(_0x234cc5){logger[_0xfc52('0x37')](_0xfc52('0x89'),_0x430093['uniqueid'],util[_0xfc52('0x32')](_0x234cc5,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xfc52('0x19')]=function(_0x14fd15){var _0x3e4b9a='';try{if(this['isNotNull'](_0x14fd15)){logger['debug']('[%s][voiceAgentReport][musiconholdstop]\x20event:',_0x14fd15['uniqueid'],util[_0xfc52('0x32')](_0x14fd15,{'showHidden':![],'depth':null}));if(_0x14fd15[_0xfc52('0x85')]){_0x3e4b9a=_0x14fd15[_0xfc52('0x85')]['substring'](0x0,_0x14fd15[_0xfc52('0x85')][_0xfc52('0x8a')]('-'));if(this[_0xfc52('0x8')][_0x3e4b9a]){logger[_0xfc52('0x3b')](_0xfc52('0x8b'),_0x14fd15['uniqueid'],_0x3e4b9a);this[_0xfc52('0x8')][_0x3e4b9a][_0xfc52('0x88')]=![];}}}}catch(_0x2a5c68){logger[_0xfc52('0x37')](_0xfc52('0x8c'),_0x14fd15[_0xfc52('0x21')],util['inspect'](_0x2a5c68,{'showHidden':![],'depth':null}));}};module[_0xfc52('0x8d')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff