Built motion from commit ffdca78c.|2.6.24
[motion2.git] / server / services / ami / report / voiceQueueReport.js
index 8c57f0d..27b995e 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x6f7f=['assigned','membername','queuecallerexitAt','transfer','COMPLETED','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED','local/','seconds','FORWARDTRANSFER','transfertype','FORWARD','destexten','transferuniqueid','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER','linkedid','COMPLETEDBY','reason','[%s][voiceQueueReport][agentcomplete]','[%s][voiceQueueReport][varset]','addVariable','variable','value','TIMEOUT','lastevent','timeout','[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:','custom:timeout','varset','queueposition','EXITWITHKEY','[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipuri','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberlastcall','memberpenalty','memberrealtime','isNil','includes','handleHangup','length','sumHoldTime','diff','queuecallerjoinAt','milliseconds','total','answered','sumBillable','unmanaged','abandoned','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:','sumDuration','[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s','custom:voiceQueueReport','[%s][voiceQueueReport][handleHangup]','syncHangup','[%s][voiceQueueReport][hangup]','cause-txt','cause','[%s][voiceQueueReport][syncHangup]\x20No\x20available\x20data\x20in\x20queueReports\x20structure:\x20clear\x20action\x20in\x20variablea\x20and\x20channels\x20structures\x20needed','[%s][voiceQueueReport][attendedtransfer]','transfereeuniqueid','transferexten','secondtransfererexten','secondtransfereruniqueid','switch','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','transfertargetuniqueid','origtransfererexten','ATTENDED','origtransfereruniqueid','transferid','[%s][voiceQueueReport][blindtransfer]','BLINDTRANSFER','extension','[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','context','mohstarttime','[%s][voiceQueueReport][musiconholdstart]','syncMusicOnHoldStop','mohtime','syncNewExten','[%s][voiceQueueReport][newexten]\x20event:','application','toLowerCase','applicationdata','appdata','startsWith','cdr(','split','match','util','ioredis','../../../config/logger','ami','../ami','../model/queueReport','../model/voiceQueueSummary','redis','defaults','localhost','socket.io-emitter','enqueue','tail','queueReports','agents','channels','voiceQueues','campaigns','queuesummary','queuesummarycomplete','syncQueueSummaryComplete','queuemember','syncQueueMember','bind','queuestatuscomplete','syncQueueStatusComplete','queuecallerjoin','queuecallerabandon','syncQueueCallerAbandon','queuecallerleave','syncQueueCallerLeave','agentcomplete','syncAgentComplete','agentconnect','syncAgentConnect','syncVarSet','hangup','fullybooted','syncFullyBooted','syncMusicOnHoldStart','musiconholdstop','attendedtransfer','syncAttendedTransfer','blindtransfer','syncBlindTransfer','loopQueueSummary','loopQueueShow','isEmpty','hasOwnProperty','originated','pTalking','waiting','queueStatusComplete','unlockRR','queuecallerexit','queuecallercomplete','prototype','clearZombieChannels','sequence','status','channel','catch','error','[%s][voiceQueueReport][checkChannel]','inspect','[%s][voiceQueueReport][checkQueueReport]','variables','[%s][voiceQueueReport][checkVariables]','[FullyBooted]\x20clear\x20realtime','clearQueueReport','emitVoiceQueueChannelRemove','emit','emitVoiceQueueChannelSave','debug','[%s][voiceQueueReport][',']\x20sending\x20voice_queue_channel:save\x20event:','uniqueid','format','voice:queue:%s','queue','voice_queue_presence:save',']\x20sending\x20voice_queue_channel:remove\x20event:','queuecallerexitreason','ATTENDEDTRANSFER','voice_queue_channel:remove','emitInboundVoiceQueueSummary','type','inbound','[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:','voice_queue:save','isNotNull','isUndefined','Action','queues','[voiceQueueReport][queues]','summary','isRunning','then','actionid','queuestatus','[voiceQueueReport][queuesummary]','createQueueSummaryReport','name','summaryEvent','realtime','handleInboundQueueSummaryReport','compareToInboundQueue','outbound','custom:queuesummary','statusRequests','push','[voiceQueueReport][queuesummary]\x20event:','[voiceQueueReport][queuesummary]\x20name:%s','completeEvent','[voiceQueueReport][queuesummarycomplete]\x20event:','custom:queuesummarycomplete','YYYY-MM-DD\x20HH:mm:ss','position','count','routealias','info','[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s','assign','pick','keys','[%s][voiceQueueReport][queuecallerjoin]','[%s][voiceQueueReport][queuecallerabandon]','last','queuecallercompleteAt','holdtime','originalposition','queuecallerabandonAt','ABANDONED','lastAssignedTo','[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s','[%s][voiceQueueReport][queuecallerleave]','queuecallerleaveAt','connectedlinename','[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s','connectedlinenum','[%s][voiceQueueReport][agentconnect]','COMPLETEDBYAGENT','[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT'];(function(_0x3a7d31,_0x2edaa3){var _0xd99fcd=function(_0x3b4bb1){while(--_0x3b4bb1){_0x3a7d31['push'](_0x3a7d31['shift']());}};_0xd99fcd(++_0x2edaa3);}(_0x6f7f,0x159));var _0xf6f7=function(_0x19ebb8,_0x1e0cff){_0x19ebb8=_0x19ebb8-0x0;var _0x280a6d=_0x6f7f[_0x19ebb8];return _0x280a6d;};'use strict';var _=require('lodash');var moment=require('moment');var util=require(_0xf6f7('0x0'));var Redis=require(_0xf6f7('0x1'));var config=require('../../../config/environment');var logger=require(_0xf6f7('0x2'))(_0xf6f7('0x3'));var ami=require(_0xf6f7('0x4'));var QueueReport=require(_0xf6f7('0x5'));var VoiceQueueSummary=require(_0xf6f7('0x6'));config[_0xf6f7('0x7')]=_[_0xf6f7('0x8')](config[_0xf6f7('0x7')],{'host':_0xf6f7('0x9'),'port':0x18eb});var io=require(_0xf6f7('0xa'))(new Redis(config['redis']));var Sequence=function(){};Sequence['prototype'][_0xf6f7('0xb')]=function(_0x4f5377){this[_0xf6f7('0xc')]=this['tail']?this[_0xf6f7('0xc')]['finally'](_0x4f5377):_0x4f5377();};function VoiceQueueReport(_0x2e982c){this['sequence']=new Sequence();this[_0xf6f7('0xd')]={};this['realtime']=_0x2e982c;this['agents']=_0x2e982c[_0xf6f7('0xe')];this[_0xf6f7('0xf')]=_0x2e982c['queueChannels'];this[_0xf6f7('0x10')]=_0x2e982c[_0xf6f7('0x10')];this['campaigns']=_0x2e982c[_0xf6f7('0x11')];this['summary']=initializeSummary();this['variables']={};ami['on'](_0xf6f7('0x12'),this['syncQueueSummary']['bind'](this));ami['on'](_0xf6f7('0x13'),this[_0xf6f7('0x14')]['bind'](this));ami['on'](_0xf6f7('0x15'),this[_0xf6f7('0x16')][_0xf6f7('0x17')](this));ami['on'](_0xf6f7('0x18'),this[_0xf6f7('0x19')][_0xf6f7('0x17')](this));ami['on'](_0xf6f7('0x1a'),this['syncQueueCallerJoin']['bind'](this));ami['on'](_0xf6f7('0x1b'),this[_0xf6f7('0x1c')]['bind'](this));ami['on'](_0xf6f7('0x1d'),this[_0xf6f7('0x1e')]['bind'](this));ami['on'](_0xf6f7('0x1f'),this[_0xf6f7('0x20')][_0xf6f7('0x17')](this));ami['on'](_0xf6f7('0x21'),this[_0xf6f7('0x22')]['bind'](this));ami['on']('varset',this[_0xf6f7('0x23')][_0xf6f7('0x17')](this));ami['on'](_0xf6f7('0x24'),this['syncHangup'][_0xf6f7('0x17')](this));ami['on'](_0xf6f7('0x25'),this[_0xf6f7('0x26')][_0xf6f7('0x17')](this));ami['on']('musiconholdstart',this[_0xf6f7('0x27')][_0xf6f7('0x17')](this));ami['on'](_0xf6f7('0x28'),this['syncMusicOnHoldStop'][_0xf6f7('0x17')](this));ami['on'](_0xf6f7('0x29'),this[_0xf6f7('0x2a')][_0xf6f7('0x17')](this));ami['on'](_0xf6f7('0x2b'),this[_0xf6f7('0x2c')]['bind'](this));this[_0xf6f7('0x2d')]();this[_0xf6f7('0x2e')]();}function clearChannels(_0x28e60d){if(!_[_0xf6f7('0x2f')](_0x28e60d)){for(var _0x2c3d7f in _0x28e60d){if(_0x28e60d[_0xf6f7('0x30')](_0x2c3d7f)){delete _0x28e60d[_0x2c3d7f];}}}}function clearCampaigns(_0xca0574){if(!_['isEmpty'](_0xca0574)){for(var _0x3a75c2 in _0xca0574){if(_0xca0574[_0xf6f7('0x30')](_0x3a75c2)){_0xca0574[_0x3a75c2][_0xf6f7('0x31')]=0x0;}}}}function clearVoiceQueues(_0x301ccc){if(!_[_0xf6f7('0x2f')](_0x301ccc)){for(var _0x52bcb3 in _0x301ccc){if(_0x301ccc[_0xf6f7('0x30')](_0x52bcb3)){_0x301ccc[_0x52bcb3]['originated']=0x0;_0x301ccc[_0x52bcb3]['talking']=0x0;_0x301ccc[_0x52bcb3][_0xf6f7('0x32')]=0x0;_0x301ccc[_0x52bcb3][_0xf6f7('0x33')]=0x0;_0x301ccc[_0x52bcb3][_0xf6f7('0x34')]=!![];}}}}function clearAgentBooked(_0x31eb86){if(!_['isEmpty'](_0x31eb86)){for(var _0x4927ef in _0x31eb86){if(_0x31eb86['hasOwnProperty'](_0x4927ef)){_0x31eb86[_0x4927ef][_0xf6f7('0x35')]=!![];}}}}function initializeSummary(){return{'id':null,'completeEvent':null,'isRunning':![],'queues':{},'queuestatus':{},'statusRequests':0x0};}function hasCallerLeftTheQueue(_0xe74dd6){return _0xe74dd6[_0xf6f7('0x36')]||_0xe74dd6['queuecallerabandon']||_0xe74dd6[_0xf6f7('0x37')];}VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0x39')]=function(){var _0x278628=this;for(var _0x56386b in this[_0xf6f7('0xf')]){if(this[_0xf6f7('0xf')][_0xf6f7('0x30')](_0x56386b)&&!this[_0xf6f7('0xf')][_0x56386b]['switch']){this[_0xf6f7('0x3a')]['enqueue'](function(){if(!_['isNil'](_0x278628[_0xf6f7('0xf')][_0x56386b])){return ami['Action']({'action':_0xf6f7('0x3b'),'channel':_0x278628[_0xf6f7('0xf')][_0x56386b][_0xf6f7('0x3c')]})[_0xf6f7('0x3d')](function(_0x29c2a6){if(_0x29c2a6['message']==='No\x20such\x20channel'){setTimeout(function(){if(_0x278628[_0xf6f7('0xf')][_0x56386b]){delete _0x278628[_0xf6f7('0xf')][_0x56386b];logger[_0xf6f7('0x3e')](_0xf6f7('0x3f'),_0x56386b,util[_0xf6f7('0x40')](_0x29c2a6,{'showHidden':![],'depth':null}));}if(_0x278628[_0xf6f7('0xd')][_0x56386b]){delete _0x278628[_0xf6f7('0xd')][_0x56386b];logger[_0xf6f7('0x3e')](_0xf6f7('0x41'),_0x56386b,util['inspect'](_0x29c2a6,{'showHidden':![],'depth':null}));}if(_0x278628[_0xf6f7('0x42')][_0x56386b]){delete _0x278628[_0xf6f7('0x42')][_0x56386b];logger['error'](_0xf6f7('0x43'),_0x56386b,util[_0xf6f7('0x40')](_0x29c2a6,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0x26')]=function(){logger['error'](_0xf6f7('0x44'));clearChannels(this[_0xf6f7('0xf')]);this['clearQueueReport'](this[_0xf6f7('0xd')]);clearAgentBooked(this[_0xf6f7('0xe')]);clearVoiceQueues(this['voiceQueues']);clearCampaigns(this['campaigns']);this['summary']=initializeSummary();};VoiceQueueReport['prototype'][_0xf6f7('0x45')]=function(_0xd45bd3){var _0x49a01=this;if(!_[_0xf6f7('0x2f')](_0xd45bd3)){for(var _0x539dae in _0xd45bd3){if(_0xd45bd3['hasOwnProperty'](_0x539dae)){_0x49a01[_0xf6f7('0x46')](_0xd45bd3[_0x539dae],'clearqueuereport');delete _0xd45bd3[_0x539dae];}}}};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0x47')]=function(_0x52fbe8,_0x470e3f,_0xd04d65){io['to'](_0x52fbe8)[_0xf6f7('0x47')](_0x470e3f,_0xd04d65);};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0x48')]=function(_0x343c30,_0x57ee51){logger[_0xf6f7('0x49')](_0xf6f7('0x4a')+_0x57ee51+_0xf6f7('0x4b'),_0x343c30[_0xf6f7('0x4c')],util[_0xf6f7('0x40')](_0x343c30,{'showHidden':![],'depth':null}));this[_0xf6f7('0x47')](util[_0xf6f7('0x4d')](_0xf6f7('0x4e'),_0x343c30[_0xf6f7('0x4f')]),'voice_queue_channel:save',_0x343c30);io[_0xf6f7('0x47')](_0xf6f7('0x50'),_0x343c30);};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0x46')]=function(_0x2a51b2,_0x1b6f7e){logger[_0xf6f7('0x49')](_0xf6f7('0x4a')+_0x1b6f7e+_0xf6f7('0x51'),_0x2a51b2[_0xf6f7('0x4c')],util[_0xf6f7('0x40')](_0x2a51b2,{'showHidden':![],'depth':null}));if(_0x2a51b2[_0xf6f7('0x52')]===_0xf6f7('0x53')){return;}this[_0xf6f7('0x47')](util[_0xf6f7('0x4d')](_0xf6f7('0x4e'),_0x2a51b2[_0xf6f7('0x4f')]),_0xf6f7('0x54'),_0x2a51b2);io[_0xf6f7('0x47')]('voice_queue_presence:remove',_0x2a51b2);};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0x55')]=function(_0x3afa17){if(_0x3afa17[_0xf6f7('0x56')]===_0xf6f7('0x57')){logger['debug'](_0xf6f7('0x58'),util[_0xf6f7('0x40')](_0x3afa17,{'showHidden':![],'depth':null}));this['emit'](util[_0xf6f7('0x4d')](_0xf6f7('0x4e'),_0x3afa17['name']),_0xf6f7('0x59'),_0x3afa17);}};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0x5a')]=function(_0x4b297a){return _0x4b297a!==null&&!_[_0xf6f7('0x5b')](_0x4b297a);};VoiceQueueReport['prototype']['loopQueueShow']=function(){var _0x316894=this;setInterval(function(){_0x316894[_0xf6f7('0x39')]();ami[_0xf6f7('0x5c')]({'action':_0xf6f7('0x5d')})['catch'](function(_0x2f2026){logger[_0xf6f7('0x3e')](_0xf6f7('0x5e'),util[_0xf6f7('0x40')](_0x2f2026,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0x2d')]=function(){var _0x5b46a0=this;setInterval(function(){if(!_0x5b46a0[_0xf6f7('0x5f')][_0xf6f7('0x60')]){return ami[_0xf6f7('0x5c')]({'action':_0xf6f7('0x12')})[_0xf6f7('0x61')](function(_0x3de9ef){_0x5b46a0[_0xf6f7('0x5f')]['id']=_0x3de9ef[_0xf6f7('0x62')];_0x5b46a0[_0xf6f7('0x5f')]['isRunning']=!![];_0x5b46a0[_0xf6f7('0x5f')][_0xf6f7('0x63')][_0x3de9ef[_0xf6f7('0x62')]]={};})['catch'](function(_0x2d1748){logger[_0xf6f7('0x3e')](_0xf6f7('0x64'),util['inspect'](_0x2d1748,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0x65')]=function(_0xa67cd7,_0x1a27fa){var _0x2e3270;if(this[_0xf6f7('0x5f')]&&this[_0xf6f7('0x5f')][_0xf6f7('0x5d')]&&this[_0xf6f7('0x5f')][_0xf6f7('0x5d')][_0xa67cd7[_0xf6f7('0x66')]]){_0x2e3270=this[_0xf6f7('0x5f')][_0xf6f7('0x5d')][_0xa67cd7[_0xf6f7('0x66')]][_0xf6f7('0x67')];}var _0x17aef9=new VoiceQueueSummary(_0xa67cd7);return _0x17aef9['createReport'](_0x1a27fa['agents'],this[_0xf6f7('0xe')],_0x2e3270,this[_0xf6f7('0x68')][_0xf6f7('0xf')]);};VoiceQueueReport['prototype'][_0xf6f7('0x69')]=function(_0x1800f6,_0x236f73){var _0x1ea4f9=this['createQueueSummaryReport'](_0x1800f6,_0x236f73);var _0x558491=![];_0x558491=_0x1ea4f9[_0xf6f7('0x6a')](_0x1800f6);if(_0x558491){Object['assign'](_0x1800f6,_0x1ea4f9);this['realtime']['voiceQueues'][_0x1800f6[_0xf6f7('0x66')]]=_0x1800f6;this[_0xf6f7('0x55')](_0x1ea4f9);}};VoiceQueueReport[_0xf6f7('0x38')]['syncQueueStatusComplete']=function(_0x181eae){var _0x2a8201=null;var _0x563804=this['summary']['id'];if(this[_0xf6f7('0x5f')][_0xf6f7('0x63')][_0x563804]){_0x2a8201=this[_0xf6f7('0x5f')]['queuestatus'][_0x563804][_0x181eae[_0xf6f7('0x62')]];}if(!_0x2a8201){this[_0xf6f7('0x5f')]=initializeSummary();return;}var _0x5c96c3=this[_0xf6f7('0x10')][_0x2a8201[_0xf6f7('0x4f')]];if(_0x5c96c3['type']==='inbound'){this['handleInboundQueueSummaryReport'](_0x5c96c3,_0x2a8201);}else if(_0x5c96c3['type']===_0xf6f7('0x6b')){var _0x22a2cf=this[_0xf6f7('0x65')](_0x5c96c3,_0x2a8201);ami['emit'](_0xf6f7('0x6c'),_0x22a2cf);}this[_0xf6f7('0x5f')]['statusRequests']-=0x1;var _0x12b5cc=this[_0xf6f7('0x5f')][_0xf6f7('0x6d')]>0x0?!![]:![];if(!_0x12b5cc){return this['syncQueueSummaryComplete'](this['summary']['completeEvent']);}};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0x16')]=function(_0x2f62a7){var _0x31529=this[_0xf6f7('0x5f')]['id'];if(this['summary'][_0xf6f7('0x63')][_0x31529]&&this['summary']['queuestatus'][_0x31529][_0x2f62a7[_0xf6f7('0x62')]]){this[_0xf6f7('0x5f')]['queuestatus'][_0x31529][_0x2f62a7['actionid']]['agents'][_0xf6f7('0x6e')](_0x2f62a7);}};VoiceQueueReport[_0xf6f7('0x38')]['syncQueueSummary']=function(_0x8727b7){var _0x11ab00=this;try{if(this[_0xf6f7('0x5a')](_0x8727b7)&&this['isNotNull'](_0x8727b7[_0xf6f7('0x4f')])){logger['debug'](_0xf6f7('0x6f'),util[_0xf6f7('0x40')](_0x8727b7,{'showHidden':![],'depth':null}));var _0x57a7ac=this['voiceQueues'][_0x8727b7[_0xf6f7('0x4f')]];if(_0x57a7ac){logger[_0xf6f7('0x49')](_0xf6f7('0x70'),_0x57a7ac['name']);this[_0xf6f7('0x5f')][_0xf6f7('0x5d')][_0x57a7ac[_0xf6f7('0x66')]]={'summaryEvent':_0x8727b7};this[_0xf6f7('0x5f')][_0xf6f7('0x6d')]+=0x1;return ami['Action']({'action':_0xf6f7('0x63'),'queue':_0x57a7ac[_0xf6f7('0x66')]})[_0xf6f7('0x61')](function(_0x3a0ae1){if(!_0x11ab00['summary']['queuestatus'][_0x8727b7[_0xf6f7('0x62')]]){_0x11ab00['summary'][_0xf6f7('0x63')][_0x8727b7[_0xf6f7('0x62')]]={};}_0x11ab00[_0xf6f7('0x5f')][_0xf6f7('0x63')][_0x8727b7[_0xf6f7('0x62')]][_0x3a0ae1[_0xf6f7('0x62')]]={'queue':_0x57a7ac[_0xf6f7('0x66')],'agents':[]};})['catch'](function(_0x530012){throw _0x530012;});}}}catch(_0x53e6a5){logger[_0xf6f7('0x3e')](_0xf6f7('0x64'),util[_0xf6f7('0x40')](_0x53e6a5,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0x14')]=function(_0x330358){if(this[_0xf6f7('0x5f')][_0xf6f7('0x6d')]>0x0){this[_0xf6f7('0x5f')][_0xf6f7('0x71')]=_0x330358;return;}logger[_0xf6f7('0x49')](_0xf6f7('0x72'),util['inspect'](_0x330358,{'showHidden':![],'depth':null}));this[_0xf6f7('0x5f')]=initializeSummary();ami[_0xf6f7('0x47')](_0xf6f7('0x73'),{});};VoiceQueueReport['prototype']['syncQueueCallerJoin']=function(_0x425d20){try{if(this['isNotNull'](_0x425d20)){logger[_0xf6f7('0x49')]('[%s][voiceQueueReport][queuecallerjoin]',_0x425d20[_0xf6f7('0x4c')],util[_0xf6f7('0x40')](_0x425d20,{'showHidden':![],'depth':null}));if(_[_0xf6f7('0x5b')](this['queueReports'][_0x425d20[_0xf6f7('0x4c')]])){this[_0xf6f7('0xd')][_0x425d20[_0xf6f7('0x4c')]]=[];}if(_[_0xf6f7('0x5b')](this[_0xf6f7('0xf')][_0x425d20[_0xf6f7('0x4c')]])){this['channels'][_0x425d20[_0xf6f7('0x4c')]]={};}var _0x1f8c90=new QueueReport();_0x1f8c90[_0xf6f7('0x4f')]=_0x425d20[_0xf6f7('0x4f')];_0x1f8c90[_0xf6f7('0x56')]=this[_0xf6f7('0x10')][_0x1f8c90[_0xf6f7('0x4f')]]&&this['voiceQueues'][_0x1f8c90['queue']]['type']?this[_0xf6f7('0x10')][_0x1f8c90[_0xf6f7('0x4f')]][_0xf6f7('0x56')]||'inbound':_0xf6f7('0x57');_0x1f8c90['queuecallerjoinAt']=moment()[_0xf6f7('0x4d')](_0xf6f7('0x74'));_0x1f8c90[_0xf6f7('0x75')]=_0x425d20[_0xf6f7('0x75')];_0x1f8c90[_0xf6f7('0x76')]=_0x425d20[_0xf6f7('0x76')];_0x1f8c90[_0xf6f7('0x4c')]=_0x425d20['uniqueid'];_0x1f8c90[_0xf6f7('0x77')]=this[_0xf6f7('0xf')][_0x425d20['uniqueid']][_0xf6f7('0x77')];logger[_0xf6f7('0x78')](_0xf6f7('0x79'),_0x1f8c90[_0xf6f7('0x4f')],_0x1f8c90[_0xf6f7('0x56')]);Object[_0xf6f7('0x7a')](_0x1f8c90,_[_0xf6f7('0x7b')](_0x425d20,_[_0xf6f7('0x7c')](_0x1f8c90)));this[_0xf6f7('0xd')][_0x425d20[_0xf6f7('0x4c')]][_0xf6f7('0x6e')](_0x1f8c90);this[_0xf6f7('0xf')][_0x425d20[_0xf6f7('0x4c')]]=_0x1f8c90;this['emitVoiceQueueChannelSave'](_0x1f8c90,_0xf6f7('0x1a'));}}catch(_0x57ea7f){logger[_0xf6f7('0x3e')](_0xf6f7('0x7d'),_0x425d20[_0xf6f7('0x4c')],util[_0xf6f7('0x40')](_0x57ea7f,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0x1c')]=function(_0x564c6a){try{if(this[_0xf6f7('0x5a')](_0x564c6a)){logger[_0xf6f7('0x49')](_0xf6f7('0x7e'),_0x564c6a[_0xf6f7('0x4c')],util['inspect'](_0x564c6a,{'showHidden':![],'depth':null}));if(this[_0xf6f7('0xd')][_0x564c6a[_0xf6f7('0x4c')]]){var _0x4de57e=_[_0xf6f7('0x7f')](this['queueReports'][_0x564c6a[_0xf6f7('0x4c')]]);_0x4de57e[_0xf6f7('0x37')]=![];_0x4de57e[_0xf6f7('0x80')]=null;_0x4de57e['holdtime']=_0x564c6a[_0xf6f7('0x81')];_0x4de57e[_0xf6f7('0x82')]=_0x564c6a['originalposition'];_0x4de57e[_0xf6f7('0x1b')]=!![];_0x4de57e[_0xf6f7('0x83')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x4de57e['queuecallerexitreason']=_0xf6f7('0x84');_0x4de57e[_0xf6f7('0x85')]=null;logger[_0xf6f7('0x78')](_0xf6f7('0x86'),_0x4de57e[_0xf6f7('0x4f')],_0x4de57e['type']);this[_0xf6f7('0xf')][_0x564c6a[_0xf6f7('0x4c')]]=_0x4de57e;this[_0xf6f7('0x46')](_0x4de57e,'queuecallerabandon');}}}catch(_0x39205d){logger[_0xf6f7('0x3e')](_0xf6f7('0x7e'),_0x564c6a[_0xf6f7('0x4c')],util['inspect'](_0x39205d,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0x1e')]=function(_0x1be53d){try{if(this[_0xf6f7('0x5a')](_0x1be53d)){logger['debug'](_0xf6f7('0x87'),_0x1be53d[_0xf6f7('0x4c')],util[_0xf6f7('0x40')](_0x1be53d,{'showHidden':![],'depth':null}));if(this[_0xf6f7('0xd')][_0x1be53d['uniqueid']]){var _0xde7a6a=_[_0xf6f7('0x7f')](this[_0xf6f7('0xd')][_0x1be53d[_0xf6f7('0x4c')]]);_0xde7a6a[_0xf6f7('0x88')]=moment()['format'](_0xf6f7('0x74'));_0xde7a6a['connectedlinenum']=_0x1be53d['connectedlinenum'];_0xde7a6a['connectedlinename']=_0x1be53d[_0xf6f7('0x89')];logger[_0xf6f7('0x78')](_0xf6f7('0x8a'),_0xde7a6a[_0xf6f7('0x4f')],_0xde7a6a[_0xf6f7('0x56')],_0x1be53d[_0xf6f7('0x8b')],_0x1be53d[_0xf6f7('0x89')]);this[_0xf6f7('0xf')][_0x1be53d[_0xf6f7('0x4c')]]=_0xde7a6a;this[_0xf6f7('0x48')](_0xde7a6a,'queuecallerleave');}}}catch(_0x59e8a6){logger[_0xf6f7('0x3e')](_0xf6f7('0x87'),_0x1be53d[_0xf6f7('0x4c')],util[_0xf6f7('0x40')](_0x59e8a6,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xf6f7('0x22')]=function(_0x2996ff){try{if(this[_0xf6f7('0x5a')](_0x2996ff)){logger[_0xf6f7('0x49')](_0xf6f7('0x8c'),_0x2996ff[_0xf6f7('0x4c')],util['inspect'](_0x2996ff,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x2996ff['uniqueid']]){var _0x5bf8d5=_['last'](this[_0xf6f7('0xd')][_0x2996ff[_0xf6f7('0x4c')]]);_0x5bf8d5[_0xf6f7('0x37')]=!![];_0x5bf8d5[_0xf6f7('0x52')]=_0xf6f7('0x8d');logger[_0xf6f7('0x78')](_0xf6f7('0x8e'),_0x5bf8d5[_0xf6f7('0x4f')],_0x5bf8d5['type']);}}}catch(_0x273007){logger[_0xf6f7('0x3e')]('[%s][voiceQueueReport][agentconnect]',_0x2996ff[_0xf6f7('0x4c')],util[_0xf6f7('0x40')](_0x273007,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xf6f7('0x20')]=function(_0x371565){try{if(this[_0xf6f7('0x5a')](_0x371565)){logger[_0xf6f7('0x49')]('[%s][voiceQueueReport][agentcomplete]',_0x371565[_0xf6f7('0x4c')],util['inspect'](_0x371565,{'showHidden':![],'depth':null}));if(this[_0xf6f7('0xd')][_0x371565[_0xf6f7('0x4c')]]){var _0x5af29b=_[_0xf6f7('0x7f')](this[_0xf6f7('0xd')][_0x371565[_0xf6f7('0x4c')]]);_0x5af29b['queuecallerabandon']=![];_0x5af29b[_0xf6f7('0x83')]=null;_0x5af29b[_0xf6f7('0x8f')]=!![];_0x5af29b[_0xf6f7('0x85')]=_0x371565[_0xf6f7('0x90')];_0x5af29b[_0xf6f7('0x81')]=_0x371565[_0xf6f7('0x81')];_0x5af29b[_0xf6f7('0x37')]=!![];_0x5af29b[_0xf6f7('0x36')]=![];_0x5af29b[_0xf6f7('0x91')]=null;if(!_0x5af29b['transfer']){if(_0x371565['reason']==_0xf6f7('0x92')){_0x5af29b[_0xf6f7('0x52')]=_0xf6f7('0x93');logger[_0xf6f7('0x78')](_0xf6f7('0x94'),_0x5af29b[_0xf6f7('0x4f')],_0x5af29b[_0xf6f7('0x56')]);}else{if(_['startsWith'](_0x371565[_0xf6f7('0x3c')]['toLowerCase'](),_0xf6f7('0x95'))){if(this[_0xf6f7('0xd')][_0x371565['linkedid']]){var _0x25dfff=_[_0xf6f7('0x7f')](this[_0xf6f7('0xd')][_0x371565['linkedid']]);_0x25dfff[_0xf6f7('0x37')]=![];_0x25dfff['queuecallerexit']=!![];_0x25dfff[_0xf6f7('0x91')]=moment(_0x5af29b['queuecallerjoinAt'])['add'](_0x371565[_0xf6f7('0x81')],_0xf6f7('0x96'))[_0xf6f7('0x4d')]('YYYY-MM-DD\x20HH:mm:ss');_0x25dfff[_0xf6f7('0x52')]=_0xf6f7('0x97');_0x25dfff[_0xf6f7('0x92')]=!![];_0x25dfff[_0xf6f7('0x98')]=_0xf6f7('0x99');_0x25dfff['transferexten']=_0x371565[_0xf6f7('0x9a')];_0x25dfff[_0xf6f7('0x9b')]=_0x371565[_0xf6f7('0x4c')];logger[_0xf6f7('0x78')](_0xf6f7('0x9c'),_0x25dfff[_0xf6f7('0x4f')],_0x25dfff[_0xf6f7('0x56')]);var _0x1b2776=this[_0xf6f7('0xd')][_0x371565['linkedid']];this[_0xf6f7('0xd')][_0x371565[_0xf6f7('0x9d')]]=this[_0xf6f7('0xd')][_0x371565[_0xf6f7('0x4c')]];this[_0xf6f7('0xd')][_0x371565[_0xf6f7('0x4c')]]=_0x1b2776;}}else{_0x5af29b[_0xf6f7('0x52')]=_0xf6f7('0x9e')+_0x371565[_0xf6f7('0x9f')]['toUpperCase']();logger[_0xf6f7('0x78')]('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s',_0x5af29b[_0xf6f7('0x4f')],_0x5af29b[_0xf6f7('0x56')],_0x5af29b['queuecallerexitreason']);}}}this[_0xf6f7('0xf')][_0x371565['uniqueid']]=_0x5af29b;}}}catch(_0x8ed821){logger['error'](_0xf6f7('0xa0'),_0x371565[_0xf6f7('0x4c')],util[_0xf6f7('0x40')](_0x8ed821,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xf6f7('0x23')]=function(_0x4aad8b){try{if(this[_0xf6f7('0x5a')](_0x4aad8b)){logger['debug'](_0xf6f7('0xa1'),_0x4aad8b[_0xf6f7('0x4c')],util['inspect'](_0x4aad8b,{'showHidden':![],'depth':null}));this[_0xf6f7('0xa2')](_0x4aad8b[_0xf6f7('0x4c')],_['keys'](_0x4aad8b[_0xf6f7('0xa3')])[0x0],_0x4aad8b[_0xf6f7('0xa4')]);if(this[_0xf6f7('0xd')][_0x4aad8b[_0xf6f7('0x4c')]]){var _0x13fd86=_['last'](this[_0xf6f7('0xd')][_0x4aad8b[_0xf6f7('0x4c')]]);if(_0x13fd86){if(this[_0xf6f7('0x5a')](_0x4aad8b[_0xf6f7('0xa3')])&&this[_0xf6f7('0x5a')](_0x4aad8b['variable'][_0xf6f7('0x63')])){switch(_0x4aad8b[_0xf6f7('0xa4')]){case'CONTINUE':_0x13fd86['queuecallerexit']=![];_0x13fd86[_0xf6f7('0x91')]=null;break;case _0xf6f7('0xa5'):_0x13fd86[_0xf6f7('0xa6')]=_0xf6f7('0xa7');_0x13fd86[_0xf6f7('0x36')]=!![];_0x13fd86[_0xf6f7('0x91')]=moment()[_0xf6f7('0x4d')](_0xf6f7('0x74'));_0x13fd86['queuecallerleaveAt']=moment()[_0xf6f7('0x4d')](_0xf6f7('0x74'));logger[_0xf6f7('0x49')](_0xf6f7('0xa8'),_0x4aad8b[_0xf6f7('0x4c')],util[_0xf6f7('0x40')](_0x13fd86,{'showHidden':![],'depth':null}));ami[_0xf6f7('0x47')](_0xf6f7('0xa9'),_0x13fd86);break;default:_0x13fd86[_0xf6f7('0x36')]=!![];_0x13fd86[_0xf6f7('0x91')]=moment()[_0xf6f7('0x4d')](_0xf6f7('0x74'));_0x13fd86[_0xf6f7('0x88')]=moment()[_0xf6f7('0x4d')](_0xf6f7('0x74'));}_0x13fd86['queuecallerabandon']=![];_0x13fd86['queuecallerabandonAt']=null;_0x13fd86['queuecallerexitreason']=_0x4aad8b[_0xf6f7('0xa4')];this[_0xf6f7('0xf')][_0x4aad8b[_0xf6f7('0x4c')]]=_0x13fd86;this[_0xf6f7('0x46')](_0x13fd86,_0xf6f7('0xaa'));}else if(this[_0xf6f7('0x5a')](_0x4aad8b[_0xf6f7('0xa3')])&&this['isNotNull'](_0x4aad8b[_0xf6f7('0xa3')][_0xf6f7('0xab')])){if(!_0x13fd86[_0xf6f7('0x1b')]){_0x13fd86[_0xf6f7('0x36')]=!![];_0x13fd86[_0xf6f7('0x91')]=moment()['format'](_0xf6f7('0x74'));_0x13fd86[_0xf6f7('0x52')]=_0xf6f7('0xac');_0x13fd86['queuecallerleaveAt']=moment()['format'](_0xf6f7('0x74'));this['channels'][_0x4aad8b[_0xf6f7('0x4c')]]=_0x13fd86;}}logger[_0xf6f7('0x78')](_0xf6f7('0xad'),_0x4aad8b[_0xf6f7('0x4c')],_0x13fd86[_0xf6f7('0x4f')],_0x13fd86[_0xf6f7('0x56')],_[_0xf6f7('0x7c')](_0x4aad8b['variable'])[0x0],_0x4aad8b['value']);_0x13fd86[_0xf6f7('0x42')]=this[_0xf6f7('0x42')][_0x4aad8b['uniqueid']];}}}}catch(_0x44ffef){logger[_0xf6f7('0x3e')](_0xf6f7('0xa1'),_0x4aad8b[_0xf6f7('0x4c')],util[_0xf6f7('0x40')](_0x44ffef,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6f7('0x38')]['addVariable']=function(_0x3dbe71,_0x14463a,_0x1d4ddb){var _0x51072f=[_0xf6f7('0xae'),_0xf6f7('0xaf'),_0xf6f7('0xb0'),_0xf6f7('0xb1'),_0xf6f7('0xb2'),_0xf6f7('0xb3'),_0xf6f7('0xb4'),_0xf6f7('0xb5'),'sipcallid',_0xf6f7('0xb6'),'bridgepeer',_0xf6f7('0xb7'),_0xf6f7('0xb8'),_0xf6f7('0xb9'),_0xf6f7('0xba'),_0xf6f7('0xbb'),_0xf6f7('0x90'),_0xf6f7('0xbc'),_0xf6f7('0xbd')];if(!_[_0xf6f7('0xbe')](_0x14463a)&&!_[_0xf6f7('0xbf')](_0x51072f,_0x14463a)){if(_[_0xf6f7('0x5b')](this[_0xf6f7('0x42')][_0x3dbe71])){this[_0xf6f7('0x42')][_0x3dbe71]={};}this[_0xf6f7('0x42')][_0x3dbe71][_0x14463a]=_0x1d4ddb;}};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0xc0')]=function(_0x1b0839,_0x2ec4df,_0x51001e){try{var _0x4b8fcd={};if(this['queueReports'][_0x1b0839]){for(var _0xb2616=0x0;_0xb2616<this[_0xf6f7('0xd')][_0x1b0839][_0xf6f7('0xc1')];_0xb2616+=0x1){_0x4b8fcd=this[_0xf6f7('0xd')][_0x1b0839][_0xb2616];var _0x373407=this[_0xf6f7('0x10')][_0x4b8fcd['queue']];if(_0x373407){_0x373407[_0xf6f7('0xc2')]+=moment(_0x4b8fcd['queuecallerleaveAt'])[_0xf6f7('0xc3')](_0x4b8fcd[_0xf6f7('0xc4')],_0xf6f7('0x96'))||0x0;if(_0x51001e&&_0x4b8fcd[_0xf6f7('0x52')]==='ATTENDEDTRANSFER'){_0x4b8fcd[_0xf6f7('0x52')]=_0xf6f7('0x8d');}if(_0xb2616===this[_0xf6f7('0xd')][_0x1b0839][_0xf6f7('0xc1')]-0x1){_0x373407['sumDuration']+=moment()[_0xf6f7('0xc5')](0x0)[_0xf6f7('0xc3')](_0x4b8fcd['queuecallerjoinAt'],_0xf6f7('0x96'));if(hasCallerLeftTheQueue(_0x4b8fcd)&&_0x4b8fcd[_0xf6f7('0x52')]!=='ATTENDEDTRANSFER'){_0x373407[_0xf6f7('0xc6')]+=0x1;}if(_0x4b8fcd['queuecallercomplete']){_0x373407[_0xf6f7('0xc7')]+=0x1;_0x373407[_0xf6f7('0xc8')]+=moment()[_0xf6f7('0xc5')](0x0)[_0xf6f7('0xc3')](_0x4b8fcd[_0xf6f7('0x88')],_0xf6f7('0x96'));_0x4b8fcd[_0xf6f7('0x80')]=moment()[_0xf6f7('0x4d')](_0xf6f7('0x74'));_0x4b8fcd[_0xf6f7('0x36')]=![];_0x4b8fcd[_0xf6f7('0x91')]=null;}if(_0x4b8fcd[_0xf6f7('0x36')]&&_0x4b8fcd[_0xf6f7('0x92')]!=!![]){_0x373407[_0xf6f7('0xc9')]+=0x1;_0x4b8fcd[_0xf6f7('0xa6')]='unmanaged';logger[_0xf6f7('0x49')]('[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:',_0x1b0839,util[_0xf6f7('0x40')](_0x4b8fcd,{'showHidden':![],'depth':null}));ami[_0xf6f7('0x47')]('custom:queuecallerunmanaged',_0x4b8fcd);}if(_0x4b8fcd[_0xf6f7('0x1b')]){_0x373407[_0xf6f7('0xca')]+=0x1;_0x4b8fcd[_0xf6f7('0xa6')]=_0xf6f7('0xca');logger[_0xf6f7('0x49')](_0xf6f7('0xcb'),_0x1b0839,util[_0xf6f7('0x40')](_0x4b8fcd,{'showHidden':![],'depth':null}));ami[_0xf6f7('0x47')]('custom:queuecallerabandon',_0x4b8fcd);}}else{_0x373407[_0xf6f7('0xcc')]+=_0x373407[_0xf6f7('0xc2')];}logger[_0xf6f7('0x78')](_0xf6f7('0xcd'),_0x1b0839,_0x4b8fcd[_0xf6f7('0x4f')],_0x4b8fcd[_0xf6f7('0x56')],_0x2ec4df);this[_0xf6f7('0xf')][_0x1b0839]=_0x4b8fcd;Object[_0xf6f7('0x7a')](this[_0xf6f7('0x10')][_0x4b8fcd[_0xf6f7('0x4f')]],_0x373407);if(_0x4b8fcd[_0xf6f7('0x88')]){this[_0xf6f7('0x46')](_0x4b8fcd,_0xf6f7('0x24'));}}}logger[_0xf6f7('0x49')]('[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:',_0x1b0839,util[_0xf6f7('0x40')](this[_0xf6f7('0xd')][_0x1b0839],{'showHidden':![],'depth':null}));if(hasCallerLeftTheQueue(_0x4b8fcd)&&_0x4b8fcd[_0xf6f7('0x52')]!==_0xf6f7('0x53')){ami[_0xf6f7('0x47')](_0xf6f7('0xce'),this[_0xf6f7('0xd')][_0x1b0839]);if(this[_0xf6f7('0xd')][_0x1b0839]){delete this[_0xf6f7('0xd')][_0x1b0839];}if(this[_0xf6f7('0xf')][_0x1b0839]){delete this[_0xf6f7('0xf')][_0x1b0839];}if(this['variables'][_0x1b0839]){delete this['variables'][_0x1b0839];}}}}catch(_0x3166d6){logger[_0xf6f7('0x3e')](_0xf6f7('0xcf'),_0x1b0839,util['inspect'](_0x3166d6,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0xd0')]=function(_0x86fb8f){try{if(this[_0xf6f7('0x5a')](_0x86fb8f)){logger[_0xf6f7('0x49')](_0xf6f7('0xd1'),_0x86fb8f[_0xf6f7('0x4c')],util[_0xf6f7('0x40')](_0x86fb8f,{'showHidden':![],'depth':null}));if(this[_0xf6f7('0xd')][_0x86fb8f['uniqueid']]){return this[_0xf6f7('0xc0')](_0x86fb8f[_0xf6f7('0x4c')],_0x86fb8f[_0xf6f7('0xd2')],![]);}if(this[_0xf6f7('0xd')][_0x86fb8f['linkedid']]){if(_0x86fb8f[_0xf6f7('0xd3')]==='21'){return;}return this['handleHangup'](_0x86fb8f[_0xf6f7('0x9d')],_0x86fb8f[_0xf6f7('0xd2')],!![]);}var _0x49bcd5=Object[_0xf6f7('0x7c')](this[_0xf6f7('0xd')]);for(var _0x4f270e=0x0;_0x4f270e<_0x49bcd5[_0xf6f7('0xc1')];_0x4f270e++){var _0x9a2def=_[_0xf6f7('0x7f')](this[_0xf6f7('0xd')][_0x49bcd5[_0x4f270e]]);if(_0x9a2def&&_0x9a2def['transferid']===_0x86fb8f[_0xf6f7('0x4c')]){return this[_0xf6f7('0xc0')](_0x9a2def[_0xf6f7('0x4c')],_0x86fb8f[_0xf6f7('0xd2')],!![]);}}if(!this['queueReports'][_0x86fb8f['uniqueid']]){logger[_0xf6f7('0x49')](_0xf6f7('0xd4'),_0x86fb8f[_0xf6f7('0x4c')]);if(this[_0xf6f7('0xf')][_0x86fb8f[_0xf6f7('0x4c')]]){delete this['channels'][_0x86fb8f[_0xf6f7('0x4c')]];}if(this[_0xf6f7('0x42')][_0x86fb8f[_0xf6f7('0x4c')]]){delete this[_0xf6f7('0x42')][_0x86fb8f[_0xf6f7('0x4c')]];}}}}catch(_0xa7b63e){logger[_0xf6f7('0x3e')]('[%s][voiceQueueReport][hangup]',_0x86fb8f[_0xf6f7('0x4c')],util[_0xf6f7('0x40')](_0xa7b63e,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0x2a')]=function(_0x20e2e1){try{if(this['isNotNull'](_0x20e2e1)){logger['debug'](_0xf6f7('0xd5'),_0x20e2e1[_0xf6f7('0x4c')],util[_0xf6f7('0x40')](_0x20e2e1,{'showHidden':![],'depth':null}));var _0x4fa2d8;var _0x53da8e;var _0x3e2377;if(this[_0xf6f7('0xd')][_0x20e2e1[_0xf6f7('0xd6')]]){_0x4fa2d8=_[_0xf6f7('0x7f')](this[_0xf6f7('0xd')][_0x20e2e1[_0xf6f7('0xd6')]]);_0x4fa2d8[_0xf6f7('0xd7')]=_0x20e2e1[_0xf6f7('0xd8')];_0x4fa2d8[_0xf6f7('0x9b')]=_0x20e2e1[_0xf6f7('0xd9')];_0x4fa2d8[_0xf6f7('0x52')]='ATTENDEDTRANSFER';_0x4fa2d8[_0xf6f7('0x92')]=!![];_0x4fa2d8[_0xf6f7('0x98')]='ATTENDED';if(this[_0xf6f7('0xd')][_0x20e2e1[_0xf6f7('0xd9')]]){_0x3e2377=this[_0xf6f7('0xd')][_0x20e2e1[_0xf6f7('0xd9')]];this[_0xf6f7('0xd')][_0x20e2e1[_0xf6f7('0xd9')]]=this['queueReports'][_0x20e2e1[_0xf6f7('0xd6')]];this[_0xf6f7('0xd')][_0x20e2e1[_0xf6f7('0xd6')]]=_0x3e2377;_0x53da8e=_['last'](this[_0xf6f7('0xd')][_0x20e2e1[_0xf6f7('0xd6')]]);_0x53da8e[_0xf6f7('0xda')]=!![];}logger[_0xf6f7('0x78')](_0xf6f7('0xdb'),_0x20e2e1[_0xf6f7('0x4c')],_0x4fa2d8[_0xf6f7('0x4f')],_0x4fa2d8['type'],_0x4fa2d8[_0xf6f7('0xd7')],_0x4fa2d8[_0xf6f7('0x9b')]);}else if(this['queueReports'][_0x20e2e1['transfertargetuniqueid']]){_0x4fa2d8=_[_0xf6f7('0x7f')](this[_0xf6f7('0xd')][_0x20e2e1[_0xf6f7('0xdc')]]);_0x4fa2d8[_0xf6f7('0xd7')]=_0x20e2e1[_0xf6f7('0xdd')];_0x4fa2d8[_0xf6f7('0x9b')]=_0x20e2e1['origtransfereruniqueid'];_0x4fa2d8[_0xf6f7('0x52')]=_0xf6f7('0x53');_0x4fa2d8[_0xf6f7('0x92')]=!![];_0x4fa2d8['transfertype']=_0xf6f7('0xde');if(this[_0xf6f7('0xd')][_0x20e2e1[_0xf6f7('0xdf')]]){_0x3e2377=this[_0xf6f7('0xd')][_0x20e2e1['origtransfereruniqueid']];this[_0xf6f7('0xd')][_0x20e2e1[_0xf6f7('0xdf')]]=this[_0xf6f7('0xd')][_0x20e2e1[_0xf6f7('0xdc')]];this[_0xf6f7('0xd')][_0x20e2e1[_0xf6f7('0xdc')]]=_0x3e2377;_0x53da8e=_[_0xf6f7('0x7f')](this['queueReports'][_0x20e2e1[_0xf6f7('0xdc')]]);_0x53da8e[_0xf6f7('0xda')]=!![];}logger[_0xf6f7('0x78')](_0xf6f7('0xdb'),_0x20e2e1[_0xf6f7('0x4c')],_0x4fa2d8[_0xf6f7('0x4f')],_0x4fa2d8[_0xf6f7('0x56')],_0x4fa2d8[_0xf6f7('0xd7')],_0x4fa2d8[_0xf6f7('0x9b')]);}else if(this[_0xf6f7('0xd')][_0x20e2e1[_0xf6f7('0xdf')]]){_0x4fa2d8=_[_0xf6f7('0x7f')](this[_0xf6f7('0xd')][_0x20e2e1[_0xf6f7('0xdf')]]);_0x4fa2d8[_0xf6f7('0xd7')]=_0x20e2e1[_0xf6f7('0xdd')];_0x4fa2d8[_0xf6f7('0x9b')]=_0x20e2e1['origtransfereruniqueid'];_0x4fa2d8[_0xf6f7('0x52')]=_0xf6f7('0x53');_0x4fa2d8[_0xf6f7('0x92')]=!![];_0x4fa2d8[_0xf6f7('0x98')]=_0xf6f7('0xde');_0x4fa2d8[_0xf6f7('0xda')]=!![];_0x4fa2d8[_0xf6f7('0xe0')]=_0x20e2e1[_0xf6f7('0xd6')];}else if(this[_0xf6f7('0xd')][_0x20e2e1['secondtransfereruniqueid']]){_0x4fa2d8=_[_0xf6f7('0x7f')](this[_0xf6f7('0xd')][_0x20e2e1[_0xf6f7('0xd9')]]);_0x4fa2d8[_0xf6f7('0xd7')]=_0x20e2e1[_0xf6f7('0xd8')];_0x4fa2d8[_0xf6f7('0x9b')]=_0x20e2e1['secondtransfereruniqueid'];_0x4fa2d8[_0xf6f7('0x52')]=_0xf6f7('0x53');_0x4fa2d8[_0xf6f7('0x92')]=!![];_0x4fa2d8['transfertype']=_0xf6f7('0xde');_0x4fa2d8[_0xf6f7('0xda')]=!![];_0x4fa2d8[_0xf6f7('0xe0')]=_0x20e2e1[_0xf6f7('0xdc')];}}}catch(_0x8cbd0a){logger[_0xf6f7('0x3e')](_0xf6f7('0xd5'),_0x20e2e1[_0xf6f7('0x4c')],util['inspect'](_0x8cbd0a,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0x2c')]=function(_0x383f68){try{if(this[_0xf6f7('0x5a')](_0x383f68)){logger['debug'](_0xf6f7('0xe1'),_0x383f68[_0xf6f7('0x4c')],util[_0xf6f7('0x40')](_0x383f68,{'showHidden':![],'depth':null}));if(this[_0xf6f7('0xd')][_0x383f68[_0xf6f7('0xd6')]]){var _0x54f75f=_['last'](this[_0xf6f7('0xd')][_0x383f68['transfereeuniqueid']]);_0x54f75f[_0xf6f7('0x52')]=_0xf6f7('0xe2');_0x54f75f['transfer']=!![];_0x54f75f[_0xf6f7('0x98')]='BLIND';_0x54f75f[_0xf6f7('0xd7')]=_0x383f68[_0xf6f7('0xe3')];_0x54f75f[_0xf6f7('0x9b')]=_0x383f68['transfereeuniqueid'];logger[_0xf6f7('0x78')](_0xf6f7('0xe4'),_0x383f68[_0xf6f7('0x4c')],_0x54f75f['queue'],_0x54f75f['type'],_0x54f75f[_0xf6f7('0xd7')],_0x54f75f[_0xf6f7('0x9b')]);this[_0xf6f7('0xd0')]({'event':'BlindTransfer','uniqueid':_0x383f68[_0xf6f7('0xd6')],'context':_0x383f68[_0xf6f7('0xe5')],'channel':_0x383f68['transfererchannel']});}}}catch(_0x1f5ab6){logger[_0xf6f7('0x3e')](_0xf6f7('0xe1'),_0x383f68['uniqueid'],util[_0xf6f7('0x40')](_0x1f5ab6,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0x27')]=function(_0x4e9eda){try{if(this[_0xf6f7('0x5a')](_0x4e9eda)){logger['debug']('[%s][voiceQueueReport][musiconholdstart]',_0x4e9eda[_0xf6f7('0x4c')],util[_0xf6f7('0x40')](_0x4e9eda,{'showHidden':![],'depth':null}));if(this[_0xf6f7('0xd')][_0x4e9eda[_0xf6f7('0x4c')]]){var _0x2ae9b4=_[_0xf6f7('0x7f')](this[_0xf6f7('0xd')][_0x4e9eda[_0xf6f7('0x4c')]]);if(!_['isNil'](_0x2ae9b4[_0xf6f7('0x88')])){_0x2ae9b4[_0xf6f7('0xe6')]=moment()['format'](_0xf6f7('0x74'));logger['info']('[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s',_0x4e9eda[_0xf6f7('0x4c')],_0x2ae9b4[_0xf6f7('0xe6')]);}}}}catch(_0x1020e4){logger['error'](_0xf6f7('0xe7'),_0x4e9eda[_0xf6f7('0x4c')],util[_0xf6f7('0x40')](_0x1020e4,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0xe8')]=function(_0x9ff121){try{if(this[_0xf6f7('0x5a')](_0x9ff121)){logger['debug']('[%s][voiceQueueReport][musiconholdstop]',_0x9ff121['uniqueid'],util[_0xf6f7('0x40')](_0x9ff121,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x9ff121[_0xf6f7('0x4c')]]){var _0xa22915=_[_0xf6f7('0x7f')](this[_0xf6f7('0xd')][_0x9ff121[_0xf6f7('0x4c')]]);if(!_[_0xf6f7('0xbe')](_0xa22915['mohstarttime'])){_0xa22915[_0xf6f7('0xe9')]+=moment()[_0xf6f7('0xc5')](0x0)[_0xf6f7('0xc3')](_0xa22915[_0xf6f7('0xe6')],_0xf6f7('0x96'));logger[_0xf6f7('0x78')]('[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s',_0x9ff121['uniqueid'],_0xa22915[_0xf6f7('0xe9')]);delete _0xa22915['mohstarttime'];}}}}catch(_0x3389d8){logger['error']('[%s][voiceQueueReport][musiconholdstop]',_0x9ff121[_0xf6f7('0x4c')],util[_0xf6f7('0x40')](_0x3389d8,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf6f7('0x38')][_0xf6f7('0xea')]=function(_0x113594){try{if(this[_0xf6f7('0x5a')](_0x113594)){logger[_0xf6f7('0x49')](_0xf6f7('0xeb'),_0x113594[_0xf6f7('0x4c')],util[_0xf6f7('0x40')](_0x113594,{'showHidden':![],'depth':null}));if(_0x113594[_0xf6f7('0xec')][_0xf6f7('0xed')]()==='set'){_0x113594[_0xf6f7('0xee')]=_0x113594[_0xf6f7('0xef')]&&_0x113594['appdata']['startsWith']('CDR(routeAlias)')?_0x113594['appdata']:(_0x113594[_0xf6f7('0xef')]||_0x113594[_0xf6f7('0xee')])[_0xf6f7('0xed')]();if(_[_0xf6f7('0xf0')](_0x113594['applicationdata']['toLowerCase'](),_0xf6f7('0xf1'))){logger[_0xf6f7('0x78')]('[%s][voiceQueueReport][newexten]\x20application:%s\x20appdata:%s',_0x113594[_0xf6f7('0x4c')],_0x113594[_0xf6f7('0xec')],_0x113594[_0xf6f7('0xee')]);if(_['isUndefined'](this[_0xf6f7('0xf')][_0x113594['uniqueid']]))this[_0xf6f7('0xf')][_0x113594[_0xf6f7('0x4c')]]={};var _0x16698d=_0x113594[_0xf6f7('0xee')][_0xf6f7('0xf2')]('=');var _0x4b67df=_0x16698d[0x0][_0xf6f7('0xed')]()[_0xf6f7('0xf3')](/cdr\((.*)\)/);if(_0x4b67df)this[_0xf6f7('0xf')][_0x113594['uniqueid']][_0x4b67df[0x1]]=_0x16698d[0x1];}}}}catch(_0x8aadbc){logger[_0xf6f7('0x3e')]('[%s][voiceQueueReport][newexten]',_0x113594['uniqueid'],util['inspect'](_0x8aadbc,{'showHidden':![],'depth':null}));}};module['exports']=VoiceQueueReport;
\ No newline at end of file
+var _0xd791=['BLINDTRANSFER','BLIND','extension','BlindTransfer','transfererchannel','[%s][voiceQueueReport][musiconholdstart]','mohstarttime','syncMusicOnHoldStop','mohtime','[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s','[%s][voiceQueueReport][musiconholdstop]','syncNewExten','[%s][voiceQueueReport][newexten]\x20event:','application','applicationdata','appdata','toLowerCase','cdr(','[%s][voiceQueueReport][newexten]\x20application:%s\x20appdata:%s','exports','lodash','util','ioredis','../../../config/environment','../../../config/logger','../ami','../model/queueReport','../model/voiceQueueSummary','defaults','redis','localhost','socket.io-emitter','prototype','tail','sequence','queueReports','realtime','agents','channels','voiceQueues','campaigns','variables','queuesummary','syncQueueSummary','bind','syncQueueSummaryComplete','syncQueueMember','queuestatuscomplete','syncQueueStatusComplete','queuecallerjoin','syncQueueCallerJoin','syncQueueCallerLeave','agentcomplete','agentconnect','syncAgentConnect','varset','hangup','syncHangup','fullybooted','syncFullyBooted','musiconholdstart','musiconholdstop','attendedtransfer','syncAttendedTransfer','syncBlindTransfer','loopQueueSummary','loopQueueShow','isEmpty','hasOwnProperty','originated','pTalking','waiting','queueStatusComplete','unlockRR','queuecallerexit','queuecallerabandon','clearZombieChannels','switch','enqueue','Action','channel','catch','[%s][voiceQueueReport][checkChannel]','inspect','[%s][voiceQueueReport][checkQueueReport]','error','[%s][voiceQueueReport][checkVariables]','clearQueueReport','summary','emitVoiceQueueChannelRemove','emit','emitVoiceQueueChannelSave','debug','[%s][voiceQueueReport][',']\x20sending\x20voice_queue_channel:save\x20event:','uniqueid','format','voice:queue:%s','queue','voice_queue_channel:save','voice_queue_presence:save',']\x20sending\x20voice_queue_channel:remove\x20event:','queuecallerexitreason','ATTENDEDTRANSFER','voice_queue_channel:remove','emitInboundVoiceQueueSummary','type','inbound','name','voice_queue:save','isNotNull','isUndefined','queues','isRunning','actionid','queuestatus','createQueueSummaryReport','createReport','handleInboundQueueSummaryReport','assign','outbound','statusRequests','completeEvent','push','[voiceQueueReport][queuesummary]\x20name:%s','then','custom:queuesummarycomplete','position','count','routealias','info','keys','[%s][voiceQueueReport][queuecallerjoin]','syncQueueCallerAbandon','queuecallercompleteAt','holdtime','originalposition','YYYY-MM-DD\x20HH:mm:ss','ABANDONED','lastAssignedTo','[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s','[%s][voiceQueueReport][queuecallerabandon]','[%s][voiceQueueReport][queuecallerleave]','last','connectedlinenum','connectedlinename','[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s','queuecallerleave','[%s][voiceQueueReport][agentconnect]','COMPLETEDBYAGENT','[%s][voiceQueueReport][agentcomplete]','assigned','queuecallerexitAt','transfer','reason','startsWith','local/','linkedid','queuecallerjoinAt','add','seconds','FORWARDTRANSFER','destexten','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER','COMPLETEDBY','syncVarSet','addVariable','variable','value','CONTINUE','TIMEOUT','lastevent','timeout','queuecallerleaveAt','[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:','queuecallerabandonAt','queueposition','EXITWITHKEY','[%s][voiceQueueReport][varset]','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrttbridged','sipuri','bridgepvtcallid','memberdynamic','memberinterface','memberlastcall','isNil','handleHangup','sumHoldTime','diff','sumDuration','milliseconds','queuecallercomplete','sumBillable','unmanaged','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:','abandoned','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:','custom:queuecallerabandon','[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s','[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:','custom:voiceQueueReport','[%s][voiceQueueReport][handleHangup]','[%s][voiceQueueReport][hangup]','cause-txt','cause','transferid','[%s][voiceQueueReport][attendedtransfer]','secondtransfererexten','secondtransfereruniqueid','transfertype','ATTENDED','transfereeuniqueid','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','transferexten','transfertargetuniqueid','transferuniqueid','origtransfereruniqueid','origtransfererexten','[%s][voiceQueueReport][blindtransfer]'];(function(_0x302888,_0x1f9501){var _0x1635a6=function(_0x4e7b4c){while(--_0x4e7b4c){_0x302888['push'](_0x302888['shift']());}};_0x1635a6(++_0x1f9501);}(_0xd791,0x1d6));var _0x1d79=function(_0x211f66,_0x6d409f){_0x211f66=_0x211f66-0x0;var _0x324240=_0xd791[_0x211f66];return _0x324240;};'use strict';var _=require(_0x1d79('0x0'));var moment=require('moment');var util=require(_0x1d79('0x1'));var Redis=require(_0x1d79('0x2'));var config=require(_0x1d79('0x3'));var logger=require(_0x1d79('0x4'))('ami');var ami=require(_0x1d79('0x5'));var QueueReport=require(_0x1d79('0x6'));var VoiceQueueSummary=require(_0x1d79('0x7'));config['redis']=_[_0x1d79('0x8')](config[_0x1d79('0x9')],{'host':_0x1d79('0xa'),'port':0x18eb});var io=require(_0x1d79('0xb'))(new Redis(config[_0x1d79('0x9')]));var Sequence=function(){};Sequence[_0x1d79('0xc')]['enqueue']=function(_0x34c1d7){this['tail']=this['tail']?this[_0x1d79('0xd')]['finally'](_0x34c1d7):_0x34c1d7();};function VoiceQueueReport(_0x590f01){this[_0x1d79('0xe')]=new Sequence();this[_0x1d79('0xf')]={};this[_0x1d79('0x10')]=_0x590f01;this[_0x1d79('0x11')]=_0x590f01[_0x1d79('0x11')];this[_0x1d79('0x12')]=_0x590f01['queueChannels'];this[_0x1d79('0x13')]=_0x590f01['voiceQueues'];this[_0x1d79('0x14')]=_0x590f01['campaigns'];this['summary']=initializeSummary();this[_0x1d79('0x15')]={};ami['on'](_0x1d79('0x16'),this[_0x1d79('0x17')][_0x1d79('0x18')](this));ami['on']('queuesummarycomplete',this[_0x1d79('0x19')]['bind'](this));ami['on']('queuemember',this[_0x1d79('0x1a')][_0x1d79('0x18')](this));ami['on'](_0x1d79('0x1b'),this[_0x1d79('0x1c')][_0x1d79('0x18')](this));ami['on'](_0x1d79('0x1d'),this[_0x1d79('0x1e')][_0x1d79('0x18')](this));ami['on']('queuecallerabandon',this['syncQueueCallerAbandon'][_0x1d79('0x18')](this));ami['on']('queuecallerleave',this[_0x1d79('0x1f')][_0x1d79('0x18')](this));ami['on'](_0x1d79('0x20'),this['syncAgentComplete'][_0x1d79('0x18')](this));ami['on'](_0x1d79('0x21'),this[_0x1d79('0x22')][_0x1d79('0x18')](this));ami['on'](_0x1d79('0x23'),this['syncVarSet'][_0x1d79('0x18')](this));ami['on'](_0x1d79('0x24'),this[_0x1d79('0x25')][_0x1d79('0x18')](this));ami['on'](_0x1d79('0x26'),this[_0x1d79('0x27')]['bind'](this));ami['on'](_0x1d79('0x28'),this['syncMusicOnHoldStart']['bind'](this));ami['on'](_0x1d79('0x29'),this['syncMusicOnHoldStop'][_0x1d79('0x18')](this));ami['on'](_0x1d79('0x2a'),this[_0x1d79('0x2b')][_0x1d79('0x18')](this));ami['on']('blindtransfer',this[_0x1d79('0x2c')][_0x1d79('0x18')](this));this[_0x1d79('0x2d')]();this[_0x1d79('0x2e')]();}function clearChannels(_0xe1ff2c){if(!_[_0x1d79('0x2f')](_0xe1ff2c)){for(var _0x166ddd in _0xe1ff2c){if(_0xe1ff2c[_0x1d79('0x30')](_0x166ddd)){delete _0xe1ff2c[_0x166ddd];}}}}function clearCampaigns(_0x2680f0){if(!_[_0x1d79('0x2f')](_0x2680f0)){for(var _0x3e3981 in _0x2680f0){if(_0x2680f0[_0x1d79('0x30')](_0x3e3981)){_0x2680f0[_0x3e3981]['originated']=0x0;}}}}function clearVoiceQueues(_0x1aea19){if(!_[_0x1d79('0x2f')](_0x1aea19)){for(var _0x461dd3 in _0x1aea19){if(_0x1aea19[_0x1d79('0x30')](_0x461dd3)){_0x1aea19[_0x461dd3][_0x1d79('0x31')]=0x0;_0x1aea19[_0x461dd3]['talking']=0x0;_0x1aea19[_0x461dd3][_0x1d79('0x32')]=0x0;_0x1aea19[_0x461dd3][_0x1d79('0x33')]=0x0;_0x1aea19[_0x461dd3][_0x1d79('0x34')]=!![];}}}}function clearAgentBooked(_0x306e78){if(!_[_0x1d79('0x2f')](_0x306e78)){for(var _0x36f5cc in _0x306e78){if(_0x306e78[_0x1d79('0x30')](_0x36f5cc)){_0x306e78[_0x36f5cc][_0x1d79('0x35')]=!![];}}}}function initializeSummary(){return{'id':null,'completeEvent':null,'isRunning':![],'queues':{},'queuestatus':{},'statusRequests':0x0};}function hasCallerLeftTheQueue(_0x5d27eb){return _0x5d27eb[_0x1d79('0x36')]||_0x5d27eb[_0x1d79('0x37')]||_0x5d27eb['queuecallercomplete'];}VoiceQueueReport['prototype'][_0x1d79('0x38')]=function(){var _0x51831b=this;for(var _0x5ae865 in this[_0x1d79('0x12')]){if(this[_0x1d79('0x12')][_0x1d79('0x30')](_0x5ae865)&&!this[_0x1d79('0x12')][_0x5ae865][_0x1d79('0x39')]){this[_0x1d79('0xe')][_0x1d79('0x3a')](function(){if(!_['isNil'](_0x51831b[_0x1d79('0x12')][_0x5ae865])){return ami[_0x1d79('0x3b')]({'action':'status','channel':_0x51831b[_0x1d79('0x12')][_0x5ae865][_0x1d79('0x3c')]})[_0x1d79('0x3d')](function(_0x3d6f45){if(_0x3d6f45['message']==='No\x20such\x20channel'){setTimeout(function(){if(_0x51831b[_0x1d79('0x12')][_0x5ae865]){delete _0x51831b[_0x1d79('0x12')][_0x5ae865];logger['error'](_0x1d79('0x3e'),_0x5ae865,util[_0x1d79('0x3f')](_0x3d6f45,{'showHidden':![],'depth':null}));}if(_0x51831b[_0x1d79('0xf')][_0x5ae865]){delete _0x51831b[_0x1d79('0xf')][_0x5ae865];logger['error'](_0x1d79('0x40'),_0x5ae865,util[_0x1d79('0x3f')](_0x3d6f45,{'showHidden':![],'depth':null}));}if(_0x51831b[_0x1d79('0x15')][_0x5ae865]){delete _0x51831b[_0x1d79('0x15')][_0x5ae865];logger[_0x1d79('0x41')](_0x1d79('0x42'),_0x5ae865,util['inspect'](_0x3d6f45,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport['prototype'][_0x1d79('0x27')]=function(){logger[_0x1d79('0x41')]('[FullyBooted]\x20clear\x20realtime');clearChannels(this[_0x1d79('0x12')]);this[_0x1d79('0x43')](this[_0x1d79('0xf')]);clearAgentBooked(this['agents']);clearVoiceQueues(this[_0x1d79('0x13')]);clearCampaigns(this[_0x1d79('0x14')]);this[_0x1d79('0x44')]=initializeSummary();};VoiceQueueReport[_0x1d79('0xc')][_0x1d79('0x43')]=function(_0x131238){var _0x4fb77b=this;if(!_['isEmpty'](_0x131238)){for(var _0x3bea5a in _0x131238){if(_0x131238['hasOwnProperty'](_0x3bea5a)){_0x4fb77b[_0x1d79('0x45')](_0x131238[_0x3bea5a],'clearqueuereport');delete _0x131238[_0x3bea5a];}}}};VoiceQueueReport['prototype'][_0x1d79('0x46')]=function(_0x10cd1f,_0x205550,_0x281cf2){io['to'](_0x10cd1f)['emit'](_0x205550,_0x281cf2);};VoiceQueueReport[_0x1d79('0xc')][_0x1d79('0x47')]=function(_0x4a42c5,_0x59ae72){logger[_0x1d79('0x48')](_0x1d79('0x49')+_0x59ae72+_0x1d79('0x4a'),_0x4a42c5[_0x1d79('0x4b')],util[_0x1d79('0x3f')](_0x4a42c5,{'showHidden':![],'depth':null}));this[_0x1d79('0x46')](util[_0x1d79('0x4c')](_0x1d79('0x4d'),_0x4a42c5[_0x1d79('0x4e')]),_0x1d79('0x4f'),_0x4a42c5);io[_0x1d79('0x46')](_0x1d79('0x50'),_0x4a42c5);};VoiceQueueReport[_0x1d79('0xc')][_0x1d79('0x45')]=function(_0x33c6a9,_0x4f9cac){logger[_0x1d79('0x48')](_0x1d79('0x49')+_0x4f9cac+_0x1d79('0x51'),_0x33c6a9[_0x1d79('0x4b')],util['inspect'](_0x33c6a9,{'showHidden':![],'depth':null}));if(_0x33c6a9[_0x1d79('0x52')]===_0x1d79('0x53')){return;}this[_0x1d79('0x46')](util['format'](_0x1d79('0x4d'),_0x33c6a9[_0x1d79('0x4e')]),_0x1d79('0x54'),_0x33c6a9);io[_0x1d79('0x46')]('voice_queue_presence:remove',_0x33c6a9);};VoiceQueueReport['prototype'][_0x1d79('0x55')]=function(_0xce9840){if(_0xce9840[_0x1d79('0x56')]===_0x1d79('0x57')){logger['debug']('[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:',util['inspect'](_0xce9840,{'showHidden':![],'depth':null}));this[_0x1d79('0x46')](util[_0x1d79('0x4c')](_0x1d79('0x4d'),_0xce9840[_0x1d79('0x58')]),_0x1d79('0x59'),_0xce9840);}};VoiceQueueReport['prototype'][_0x1d79('0x5a')]=function(_0xe6cbdb){return _0xe6cbdb!==null&&!_[_0x1d79('0x5b')](_0xe6cbdb);};VoiceQueueReport[_0x1d79('0xc')]['loopQueueShow']=function(){var _0xa98dc0=this;setInterval(function(){_0xa98dc0['clearZombieChannels']();ami[_0x1d79('0x3b')]({'action':_0x1d79('0x5c')})[_0x1d79('0x3d')](function(_0x350bf3){logger['error']('[voiceQueueReport][queues]',util[_0x1d79('0x3f')](_0x350bf3,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0x1d79('0xc')][_0x1d79('0x2d')]=function(){var _0x41410b=this;setInterval(function(){if(!_0x41410b[_0x1d79('0x44')][_0x1d79('0x5d')]){return ami['Action']({'action':_0x1d79('0x16')})['then'](function(_0x4b309b){_0x41410b[_0x1d79('0x44')]['id']=_0x4b309b[_0x1d79('0x5e')];_0x41410b[_0x1d79('0x44')][_0x1d79('0x5d')]=!![];_0x41410b['summary'][_0x1d79('0x5f')][_0x4b309b[_0x1d79('0x5e')]]={};})['catch'](function(_0x59dcc5){logger['error']('[voiceQueueReport][queuesummary]',util['inspect'](_0x59dcc5,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport['prototype'][_0x1d79('0x60')]=function(_0x2f26d3,_0xac9e43){var _0x43e455;if(this[_0x1d79('0x44')]&&this['summary'][_0x1d79('0x5c')]&&this[_0x1d79('0x44')][_0x1d79('0x5c')][_0x2f26d3[_0x1d79('0x58')]]){_0x43e455=this[_0x1d79('0x44')]['queues'][_0x2f26d3[_0x1d79('0x58')]]['summaryEvent'];}var _0xa14077=new VoiceQueueSummary(_0x2f26d3);return _0xa14077[_0x1d79('0x61')](_0xac9e43[_0x1d79('0x11')],this['agents'],_0x43e455,this['realtime'][_0x1d79('0x12')]);};VoiceQueueReport[_0x1d79('0xc')][_0x1d79('0x62')]=function(_0x545d3e,_0x345318){var _0x2de203=this[_0x1d79('0x60')](_0x545d3e,_0x345318);var _0x4e3e6a=![];_0x4e3e6a=_0x2de203['compareToInboundQueue'](_0x545d3e);if(_0x4e3e6a){Object[_0x1d79('0x63')](_0x545d3e,_0x2de203);this[_0x1d79('0x10')]['voiceQueues'][_0x545d3e['name']]=_0x545d3e;this[_0x1d79('0x55')](_0x2de203);}};VoiceQueueReport[_0x1d79('0xc')][_0x1d79('0x1c')]=function(_0x5ed484){var _0x35b653=null;var _0xfebdd0=this[_0x1d79('0x44')]['id'];if(this[_0x1d79('0x44')][_0x1d79('0x5f')][_0xfebdd0]){_0x35b653=this[_0x1d79('0x44')][_0x1d79('0x5f')][_0xfebdd0][_0x5ed484['actionid']];}if(!_0x35b653){this['summary']=initializeSummary();return;}var _0x4326c2=this[_0x1d79('0x13')][_0x35b653[_0x1d79('0x4e')]];if(_0x4326c2[_0x1d79('0x56')]==='inbound'){this['handleInboundQueueSummaryReport'](_0x4326c2,_0x35b653);}else if(_0x4326c2[_0x1d79('0x56')]===_0x1d79('0x64')){var _0xb12463=this[_0x1d79('0x60')](_0x4326c2,_0x35b653);ami[_0x1d79('0x46')]('custom:queuesummary',_0xb12463);}this[_0x1d79('0x44')][_0x1d79('0x65')]-=0x1;var _0x32b1f8=this[_0x1d79('0x44')][_0x1d79('0x65')]>0x0?!![]:![];if(!_0x32b1f8){return this[_0x1d79('0x19')](this[_0x1d79('0x44')][_0x1d79('0x66')]);}};VoiceQueueReport[_0x1d79('0xc')]['syncQueueMember']=function(_0x506112){var _0x47f41c=this[_0x1d79('0x44')]['id'];if(this[_0x1d79('0x44')][_0x1d79('0x5f')][_0x47f41c]&&this['summary']['queuestatus'][_0x47f41c][_0x506112[_0x1d79('0x5e')]]){this[_0x1d79('0x44')]['queuestatus'][_0x47f41c][_0x506112[_0x1d79('0x5e')]]['agents'][_0x1d79('0x67')](_0x506112);}};VoiceQueueReport[_0x1d79('0xc')][_0x1d79('0x17')]=function(_0x2b0bfb){var _0x101a46=this;try{if(this[_0x1d79('0x5a')](_0x2b0bfb)&&this[_0x1d79('0x5a')](_0x2b0bfb[_0x1d79('0x4e')])){logger[_0x1d79('0x48')]('[voiceQueueReport][queuesummary]\x20event:',util[_0x1d79('0x3f')](_0x2b0bfb,{'showHidden':![],'depth':null}));var _0x516579=this[_0x1d79('0x13')][_0x2b0bfb[_0x1d79('0x4e')]];if(_0x516579){logger['debug'](_0x1d79('0x68'),_0x516579[_0x1d79('0x58')]);this[_0x1d79('0x44')][_0x1d79('0x5c')][_0x516579['name']]={'summaryEvent':_0x2b0bfb};this[_0x1d79('0x44')]['statusRequests']+=0x1;return ami[_0x1d79('0x3b')]({'action':_0x1d79('0x5f'),'queue':_0x516579[_0x1d79('0x58')]})[_0x1d79('0x69')](function(_0x208f9c){if(!_0x101a46['summary']['queuestatus'][_0x2b0bfb[_0x1d79('0x5e')]]){_0x101a46[_0x1d79('0x44')]['queuestatus'][_0x2b0bfb[_0x1d79('0x5e')]]={};}_0x101a46[_0x1d79('0x44')]['queuestatus'][_0x2b0bfb[_0x1d79('0x5e')]][_0x208f9c[_0x1d79('0x5e')]]={'queue':_0x516579[_0x1d79('0x58')],'agents':[]};})[_0x1d79('0x3d')](function(_0x13c140){throw _0x13c140;});}}}catch(_0x543396){logger[_0x1d79('0x41')]('[voiceQueueReport][queuesummary]',util['inspect'](_0x543396,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x1d79('0xc')]['syncQueueSummaryComplete']=function(_0x494fa){if(this[_0x1d79('0x44')][_0x1d79('0x65')]>0x0){this[_0x1d79('0x44')][_0x1d79('0x66')]=_0x494fa;return;}logger['debug']('[voiceQueueReport][queuesummarycomplete]\x20event:',util[_0x1d79('0x3f')](_0x494fa,{'showHidden':![],'depth':null}));this[_0x1d79('0x44')]=initializeSummary();ami[_0x1d79('0x46')](_0x1d79('0x6a'),{});};VoiceQueueReport[_0x1d79('0xc')]['syncQueueCallerJoin']=function(_0x125a7e){try{if(this[_0x1d79('0x5a')](_0x125a7e)){logger[_0x1d79('0x48')]('[%s][voiceQueueReport][queuecallerjoin]',_0x125a7e['uniqueid'],util[_0x1d79('0x3f')](_0x125a7e,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0x1d79('0xf')][_0x125a7e[_0x1d79('0x4b')]])){this[_0x1d79('0xf')][_0x125a7e[_0x1d79('0x4b')]]=[];}if(_[_0x1d79('0x5b')](this[_0x1d79('0x12')][_0x125a7e['uniqueid']])){this[_0x1d79('0x12')][_0x125a7e[_0x1d79('0x4b')]]={};}var _0x312def=new QueueReport();_0x312def[_0x1d79('0x4e')]=_0x125a7e['queue'];_0x312def[_0x1d79('0x56')]=this['voiceQueues'][_0x312def[_0x1d79('0x4e')]]&&this[_0x1d79('0x13')][_0x312def[_0x1d79('0x4e')]]['type']?this['voiceQueues'][_0x312def[_0x1d79('0x4e')]][_0x1d79('0x56')]||_0x1d79('0x57'):_0x1d79('0x57');_0x312def['queuecallerjoinAt']=moment()[_0x1d79('0x4c')]('YYYY-MM-DD\x20HH:mm:ss');_0x312def[_0x1d79('0x6b')]=_0x125a7e[_0x1d79('0x6b')];_0x312def[_0x1d79('0x6c')]=_0x125a7e[_0x1d79('0x6c')];_0x312def[_0x1d79('0x4b')]=_0x125a7e[_0x1d79('0x4b')];_0x312def[_0x1d79('0x6d')]=this[_0x1d79('0x12')][_0x125a7e[_0x1d79('0x4b')]][_0x1d79('0x6d')];logger[_0x1d79('0x6e')]('[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s',_0x312def['queue'],_0x312def[_0x1d79('0x56')]);Object[_0x1d79('0x63')](_0x312def,_['pick'](_0x125a7e,_[_0x1d79('0x6f')](_0x312def)));this[_0x1d79('0xf')][_0x125a7e['uniqueid']]['push'](_0x312def);this[_0x1d79('0x12')][_0x125a7e['uniqueid']]=_0x312def;this[_0x1d79('0x47')](_0x312def,_0x1d79('0x1d'));}}catch(_0x327a71){logger[_0x1d79('0x41')](_0x1d79('0x70'),_0x125a7e[_0x1d79('0x4b')],util[_0x1d79('0x3f')](_0x327a71,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x1d79('0xc')][_0x1d79('0x71')]=function(_0x1790cc){try{if(this[_0x1d79('0x5a')](_0x1790cc)){logger[_0x1d79('0x48')]('[%s][voiceQueueReport][queuecallerabandon]',_0x1790cc[_0x1d79('0x4b')],util['inspect'](_0x1790cc,{'showHidden':![],'depth':null}));if(this[_0x1d79('0xf')][_0x1790cc['uniqueid']]){var _0x561cee=_['last'](this[_0x1d79('0xf')][_0x1790cc[_0x1d79('0x4b')]]);_0x561cee['queuecallercomplete']=![];_0x561cee[_0x1d79('0x72')]=null;_0x561cee[_0x1d79('0x73')]=_0x1790cc['holdtime'];_0x561cee[_0x1d79('0x74')]=_0x1790cc[_0x1d79('0x74')];_0x561cee[_0x1d79('0x37')]=!![];_0x561cee['queuecallerabandonAt']=moment()['format'](_0x1d79('0x75'));_0x561cee[_0x1d79('0x52')]=_0x1d79('0x76');_0x561cee[_0x1d79('0x77')]=null;logger[_0x1d79('0x6e')](_0x1d79('0x78'),_0x561cee[_0x1d79('0x4e')],_0x561cee[_0x1d79('0x56')]);this[_0x1d79('0x12')][_0x1790cc['uniqueid']]=_0x561cee;this['emitVoiceQueueChannelRemove'](_0x561cee,_0x1d79('0x37'));}}}catch(_0x1e5bc5){logger[_0x1d79('0x41')](_0x1d79('0x79'),_0x1790cc['uniqueid'],util[_0x1d79('0x3f')](_0x1e5bc5,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x1d79('0xc')]['syncQueueCallerLeave']=function(_0x478166){try{if(this[_0x1d79('0x5a')](_0x478166)){logger[_0x1d79('0x48')](_0x1d79('0x7a'),_0x478166['uniqueid'],util[_0x1d79('0x3f')](_0x478166,{'showHidden':![],'depth':null}));if(this[_0x1d79('0xf')][_0x478166[_0x1d79('0x4b')]]){var _0x56a6a0=_[_0x1d79('0x7b')](this[_0x1d79('0xf')][_0x478166['uniqueid']]);_0x56a6a0['queuecallerleaveAt']=moment()[_0x1d79('0x4c')](_0x1d79('0x75'));_0x56a6a0[_0x1d79('0x7c')]=_0x478166[_0x1d79('0x7c')];_0x56a6a0['connectedlinename']=_0x478166[_0x1d79('0x7d')];logger[_0x1d79('0x6e')](_0x1d79('0x7e'),_0x56a6a0[_0x1d79('0x4e')],_0x56a6a0[_0x1d79('0x56')],_0x478166['connectedlinenum'],_0x478166[_0x1d79('0x7d')]);this[_0x1d79('0x12')][_0x478166['uniqueid']]=_0x56a6a0;this[_0x1d79('0x47')](_0x56a6a0,_0x1d79('0x7f'));}}}catch(_0x66ca38){logger[_0x1d79('0x41')](_0x1d79('0x7a'),_0x478166[_0x1d79('0x4b')],util['inspect'](_0x66ca38,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x1d79('0x22')]=function(_0x3bcf10){try{if(this[_0x1d79('0x5a')](_0x3bcf10)){logger[_0x1d79('0x48')](_0x1d79('0x80'),_0x3bcf10['uniqueid'],util[_0x1d79('0x3f')](_0x3bcf10,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x3bcf10['uniqueid']]){var _0x5e6c77=_[_0x1d79('0x7b')](this['queueReports'][_0x3bcf10[_0x1d79('0x4b')]]);_0x5e6c77['queuecallercomplete']=!![];_0x5e6c77[_0x1d79('0x52')]=_0x1d79('0x81');logger[_0x1d79('0x6e')]('[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT',_0x5e6c77[_0x1d79('0x4e')],_0x5e6c77[_0x1d79('0x56')]);}}}catch(_0x47c92d){logger[_0x1d79('0x41')](_0x1d79('0x80'),_0x3bcf10[_0x1d79('0x4b')],util[_0x1d79('0x3f')](_0x47c92d,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x1d79('0xc')]['syncAgentComplete']=function(_0x2d875b){try{if(this[_0x1d79('0x5a')](_0x2d875b)){logger['debug'](_0x1d79('0x82'),_0x2d875b[_0x1d79('0x4b')],util['inspect'](_0x2d875b,{'showHidden':![],'depth':null}));if(this[_0x1d79('0xf')][_0x2d875b[_0x1d79('0x4b')]]){var _0xe3c765=_[_0x1d79('0x7b')](this[_0x1d79('0xf')][_0x2d875b[_0x1d79('0x4b')]]);_0xe3c765[_0x1d79('0x37')]=![];_0xe3c765['queuecallerabandonAt']=null;_0xe3c765[_0x1d79('0x83')]=!![];_0xe3c765[_0x1d79('0x77')]=_0x2d875b['membername'];_0xe3c765[_0x1d79('0x73')]=_0x2d875b['holdtime'];_0xe3c765['queuecallercomplete']=!![];_0xe3c765[_0x1d79('0x36')]=![];_0xe3c765[_0x1d79('0x84')]=null;if(!_0xe3c765[_0x1d79('0x85')]){if(_0x2d875b[_0x1d79('0x86')]==_0x1d79('0x85')){_0xe3c765['queuecallerexitreason']='COMPLETED';logger[_0x1d79('0x6e')]('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED',_0xe3c765[_0x1d79('0x4e')],_0xe3c765['type']);}else{if(_[_0x1d79('0x87')](_0x2d875b['channel']['toLowerCase'](),_0x1d79('0x88'))){if(this[_0x1d79('0xf')][_0x2d875b[_0x1d79('0x89')]]){var _0x3d17e0=_[_0x1d79('0x7b')](this[_0x1d79('0xf')][_0x2d875b[_0x1d79('0x89')]]);_0x3d17e0['queuecallercomplete']=![];_0x3d17e0[_0x1d79('0x36')]=!![];_0x3d17e0[_0x1d79('0x84')]=moment(_0xe3c765[_0x1d79('0x8a')])[_0x1d79('0x8b')](_0x2d875b[_0x1d79('0x73')],_0x1d79('0x8c'))['format']('YYYY-MM-DD\x20HH:mm:ss');_0x3d17e0[_0x1d79('0x52')]=_0x1d79('0x8d');_0x3d17e0[_0x1d79('0x85')]=!![];_0x3d17e0['transfertype']='FORWARD';_0x3d17e0['transferexten']=_0x2d875b[_0x1d79('0x8e')];_0x3d17e0['transferuniqueid']=_0x2d875b[_0x1d79('0x4b')];logger[_0x1d79('0x6e')](_0x1d79('0x8f'),_0x3d17e0['queue'],_0x3d17e0[_0x1d79('0x56')]);var _0x493315=this['queueReports'][_0x2d875b[_0x1d79('0x89')]];this[_0x1d79('0xf')][_0x2d875b[_0x1d79('0x89')]]=this['queueReports'][_0x2d875b['uniqueid']];this['queueReports'][_0x2d875b[_0x1d79('0x4b')]]=_0x493315;}}else{_0xe3c765[_0x1d79('0x52')]=_0x1d79('0x90')+_0x2d875b[_0x1d79('0x86')]['toUpperCase']();logger['info']('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s',_0xe3c765[_0x1d79('0x4e')],_0xe3c765[_0x1d79('0x56')],_0xe3c765[_0x1d79('0x52')]);}}}this[_0x1d79('0x12')][_0x2d875b['uniqueid']]=_0xe3c765;}}}catch(_0xfdb5b0){logger[_0x1d79('0x41')]('[%s][voiceQueueReport][agentcomplete]',_0x2d875b[_0x1d79('0x4b')],util['inspect'](_0xfdb5b0,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x1d79('0x91')]=function(_0x18528d){try{if(this['isNotNull'](_0x18528d)){logger[_0x1d79('0x48')]('[%s][voiceQueueReport][varset]',_0x18528d[_0x1d79('0x4b')],util[_0x1d79('0x3f')](_0x18528d,{'showHidden':![],'depth':null}));this[_0x1d79('0x92')](_0x18528d[_0x1d79('0x4b')],_['keys'](_0x18528d[_0x1d79('0x93')])[0x0],_0x18528d[_0x1d79('0x94')]);if(this['queueReports'][_0x18528d['uniqueid']]){var _0x103369=_[_0x1d79('0x7b')](this[_0x1d79('0xf')][_0x18528d[_0x1d79('0x4b')]]);if(_0x103369){if(this[_0x1d79('0x5a')](_0x18528d[_0x1d79('0x93')])&&this[_0x1d79('0x5a')](_0x18528d[_0x1d79('0x93')]['queuestatus'])){switch(_0x18528d[_0x1d79('0x94')]){case _0x1d79('0x95'):_0x103369[_0x1d79('0x36')]=![];_0x103369['queuecallerexitAt']=null;break;case _0x1d79('0x96'):_0x103369[_0x1d79('0x97')]=_0x1d79('0x98');_0x103369[_0x1d79('0x36')]=!![];_0x103369['queuecallerexitAt']=moment()['format'](_0x1d79('0x75'));_0x103369[_0x1d79('0x99')]=moment()[_0x1d79('0x4c')]('YYYY-MM-DD\x20HH:mm:ss');logger[_0x1d79('0x48')](_0x1d79('0x9a'),_0x18528d[_0x1d79('0x4b')],util['inspect'](_0x103369,{'showHidden':![],'depth':null}));ami[_0x1d79('0x46')]('custom:timeout',_0x103369);break;default:_0x103369['queuecallerexit']=!![];_0x103369['queuecallerexitAt']=moment()['format'](_0x1d79('0x75'));_0x103369[_0x1d79('0x99')]=moment()[_0x1d79('0x4c')](_0x1d79('0x75'));}_0x103369[_0x1d79('0x37')]=![];_0x103369[_0x1d79('0x9b')]=null;_0x103369[_0x1d79('0x52')]=_0x18528d[_0x1d79('0x94')];this['channels'][_0x18528d[_0x1d79('0x4b')]]=_0x103369;this[_0x1d79('0x45')](_0x103369,'varset');}else if(this[_0x1d79('0x5a')](_0x18528d[_0x1d79('0x93')])&&this[_0x1d79('0x5a')](_0x18528d[_0x1d79('0x93')][_0x1d79('0x9c')])){if(!_0x103369[_0x1d79('0x37')]){_0x103369['queuecallerexit']=!![];_0x103369[_0x1d79('0x84')]=moment()[_0x1d79('0x4c')](_0x1d79('0x75'));_0x103369[_0x1d79('0x52')]=_0x1d79('0x9d');_0x103369[_0x1d79('0x99')]=moment()[_0x1d79('0x4c')](_0x1d79('0x75'));this['channels'][_0x18528d[_0x1d79('0x4b')]]=_0x103369;}}logger[_0x1d79('0x6e')]('[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s',_0x18528d[_0x1d79('0x4b')],_0x103369[_0x1d79('0x4e')],_0x103369[_0x1d79('0x56')],_[_0x1d79('0x6f')](_0x18528d[_0x1d79('0x93')])[0x0],_0x18528d['value']);_0x103369['variables']=this['variables'][_0x18528d[_0x1d79('0x4b')]];}}}}catch(_0x257106){logger[_0x1d79('0x41')](_0x1d79('0x9e'),_0x18528d[_0x1d79('0x4b')],util[_0x1d79('0x3f')](_0x257106,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x1d79('0x92')]=function(_0x5e1516,_0x5eacf7,_0x52151e){var _0x1fa1a8=[_0x1d79('0x9f'),_0x1d79('0xa0'),_0x1d79('0xa1'),_0x1d79('0xa2'),_0x1d79('0xa3'),_0x1d79('0xa4'),'rtpaudioqosrtt',_0x1d79('0xa5'),'sipcallid',_0x1d79('0xa6'),'bridgepeer',_0x1d79('0xa7'),'membercalls',_0x1d79('0xa8'),_0x1d79('0xa9'),_0x1d79('0xaa'),'membername','memberpenalty','memberrealtime'];if(!_[_0x1d79('0xab')](_0x5eacf7)&&!_['includes'](_0x1fa1a8,_0x5eacf7)){if(_['isUndefined'](this[_0x1d79('0x15')][_0x5e1516])){this[_0x1d79('0x15')][_0x5e1516]={};}this[_0x1d79('0x15')][_0x5e1516][_0x5eacf7]=_0x52151e;}};VoiceQueueReport[_0x1d79('0xc')][_0x1d79('0xac')]=function(_0xbd8d2,_0x57f818,_0x31175c){try{var _0x42751f={};if(this['queueReports'][_0xbd8d2]){for(var _0x1b06d6=0x0;_0x1b06d6<this['queueReports'][_0xbd8d2]['length'];_0x1b06d6+=0x1){_0x42751f=this[_0x1d79('0xf')][_0xbd8d2][_0x1b06d6];var _0x4bcb37=this[_0x1d79('0x13')][_0x42751f['queue']];if(_0x4bcb37){_0x4bcb37[_0x1d79('0xad')]+=moment(_0x42751f[_0x1d79('0x99')])[_0x1d79('0xae')](_0x42751f[_0x1d79('0x8a')],_0x1d79('0x8c'))||0x0;if(_0x31175c&&_0x42751f['queuecallerexitreason']===_0x1d79('0x53')){_0x42751f['queuecallerexitreason']=_0x1d79('0x81');}if(_0x1b06d6===this[_0x1d79('0xf')][_0xbd8d2]['length']-0x1){_0x4bcb37[_0x1d79('0xaf')]+=moment()[_0x1d79('0xb0')](0x0)[_0x1d79('0xae')](_0x42751f[_0x1d79('0x8a')],_0x1d79('0x8c'));if(hasCallerLeftTheQueue(_0x42751f)&&_0x42751f['queuecallerexitreason']!==_0x1d79('0x53')){_0x4bcb37['total']+=0x1;}if(_0x42751f[_0x1d79('0xb1')]){_0x4bcb37['answered']+=0x1;_0x4bcb37[_0x1d79('0xb2')]+=moment()[_0x1d79('0xb0')](0x0)[_0x1d79('0xae')](_0x42751f['queuecallerleaveAt'],_0x1d79('0x8c'));_0x42751f[_0x1d79('0x72')]=moment()[_0x1d79('0x4c')]('YYYY-MM-DD\x20HH:mm:ss');_0x42751f[_0x1d79('0x36')]=![];_0x42751f[_0x1d79('0x84')]=null;}if(_0x42751f[_0x1d79('0x36')]&&_0x42751f[_0x1d79('0x85')]!=!![]){_0x4bcb37[_0x1d79('0xb3')]+=0x1;_0x42751f['lastevent']=_0x1d79('0xb3');logger[_0x1d79('0x48')](_0x1d79('0xb4'),_0xbd8d2,util[_0x1d79('0x3f')](_0x42751f,{'showHidden':![],'depth':null}));ami[_0x1d79('0x46')]('custom:queuecallerunmanaged',_0x42751f);}if(_0x42751f[_0x1d79('0x37')]){_0x4bcb37[_0x1d79('0xb5')]+=0x1;_0x42751f[_0x1d79('0x97')]=_0x1d79('0xb5');logger[_0x1d79('0x48')](_0x1d79('0xb6'),_0xbd8d2,util[_0x1d79('0x3f')](_0x42751f,{'showHidden':![],'depth':null}));ami['emit'](_0x1d79('0xb7'),_0x42751f);}}else{_0x4bcb37[_0x1d79('0xaf')]+=_0x4bcb37['sumHoldTime'];}logger[_0x1d79('0x6e')](_0x1d79('0xb8'),_0xbd8d2,_0x42751f[_0x1d79('0x4e')],_0x42751f[_0x1d79('0x56')],_0x57f818);this[_0x1d79('0x12')][_0xbd8d2]=_0x42751f;Object['assign'](this[_0x1d79('0x13')][_0x42751f[_0x1d79('0x4e')]],_0x4bcb37);if(_0x42751f[_0x1d79('0x99')]){this[_0x1d79('0x45')](_0x42751f,_0x1d79('0x24'));}}}logger['debug'](_0x1d79('0xb9'),_0xbd8d2,util[_0x1d79('0x3f')](this[_0x1d79('0xf')][_0xbd8d2],{'showHidden':![],'depth':null}));if(hasCallerLeftTheQueue(_0x42751f)&&_0x42751f['queuecallerexitreason']!=='ATTENDEDTRANSFER'){ami[_0x1d79('0x46')](_0x1d79('0xba'),this[_0x1d79('0xf')][_0xbd8d2]);if(this[_0x1d79('0xf')][_0xbd8d2]){delete this[_0x1d79('0xf')][_0xbd8d2];}if(this[_0x1d79('0x12')][_0xbd8d2]){delete this['channels'][_0xbd8d2];}if(this[_0x1d79('0x15')][_0xbd8d2]){delete this[_0x1d79('0x15')][_0xbd8d2];}}}}catch(_0x4836fc){logger[_0x1d79('0x41')](_0x1d79('0xbb'),_0xbd8d2,util[_0x1d79('0x3f')](_0x4836fc,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x1d79('0xc')][_0x1d79('0x25')]=function(_0x2beec6){try{if(this['isNotNull'](_0x2beec6)){logger[_0x1d79('0x48')](_0x1d79('0xbc'),_0x2beec6[_0x1d79('0x4b')],util['inspect'](_0x2beec6,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x2beec6[_0x1d79('0x4b')]]){return this['handleHangup'](_0x2beec6[_0x1d79('0x4b')],_0x2beec6[_0x1d79('0xbd')],![]);}if(this[_0x1d79('0xf')][_0x2beec6[_0x1d79('0x89')]]){if(_0x2beec6[_0x1d79('0xbe')]==='21'){return;}return this[_0x1d79('0xac')](_0x2beec6[_0x1d79('0x89')],_0x2beec6[_0x1d79('0xbd')],!![]);}var _0x10e47c=Object[_0x1d79('0x6f')](this[_0x1d79('0xf')]);for(var _0x55a756=0x0;_0x55a756<_0x10e47c['length'];_0x55a756++){var _0x2f4421=_[_0x1d79('0x7b')](this[_0x1d79('0xf')][_0x10e47c[_0x55a756]]);if(_0x2f4421&&_0x2f4421[_0x1d79('0xbf')]===_0x2beec6['uniqueid']){return this['handleHangup'](_0x2f4421[_0x1d79('0x4b')],_0x2beec6[_0x1d79('0xbd')],!![]);}}if(!this[_0x1d79('0xf')][_0x2beec6[_0x1d79('0x4b')]]){logger[_0x1d79('0x48')]('[%s][voiceQueueReport][syncHangup]\x20No\x20available\x20data\x20in\x20queueReports\x20structure:\x20clear\x20action\x20in\x20variablea\x20and\x20channels\x20structures\x20needed',_0x2beec6[_0x1d79('0x4b')]);if(this[_0x1d79('0x12')][_0x2beec6[_0x1d79('0x4b')]]){delete this[_0x1d79('0x12')][_0x2beec6[_0x1d79('0x4b')]];}if(this[_0x1d79('0x15')][_0x2beec6['uniqueid']]){delete this[_0x1d79('0x15')][_0x2beec6[_0x1d79('0x4b')]];}}}}catch(_0x4c654e){logger['error'](_0x1d79('0xbc'),_0x2beec6[_0x1d79('0x4b')],util[_0x1d79('0x3f')](_0x4c654e,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x1d79('0xc')][_0x1d79('0x2b')]=function(_0x524408){try{if(this['isNotNull'](_0x524408)){logger['debug'](_0x1d79('0xc0'),_0x524408[_0x1d79('0x4b')],util['inspect'](_0x524408,{'showHidden':![],'depth':null}));var _0xb35cd6;var _0x5f3fdc;var _0x13074d;if(this[_0x1d79('0xf')][_0x524408['transfereeuniqueid']]){_0xb35cd6=_['last'](this[_0x1d79('0xf')][_0x524408['transfereeuniqueid']]);_0xb35cd6['transferexten']=_0x524408[_0x1d79('0xc1')];_0xb35cd6['transferuniqueid']=_0x524408[_0x1d79('0xc2')];_0xb35cd6['queuecallerexitreason']=_0x1d79('0x53');_0xb35cd6[_0x1d79('0x85')]=!![];_0xb35cd6[_0x1d79('0xc3')]=_0x1d79('0xc4');if(this[_0x1d79('0xf')][_0x524408[_0x1d79('0xc2')]]){_0x13074d=this['queueReports'][_0x524408[_0x1d79('0xc2')]];this[_0x1d79('0xf')][_0x524408[_0x1d79('0xc2')]]=this[_0x1d79('0xf')][_0x524408[_0x1d79('0xc5')]];this[_0x1d79('0xf')][_0x524408[_0x1d79('0xc5')]]=_0x13074d;_0x5f3fdc=_[_0x1d79('0x7b')](this[_0x1d79('0xf')][_0x524408[_0x1d79('0xc5')]]);_0x5f3fdc[_0x1d79('0x39')]=!![];}logger[_0x1d79('0x6e')](_0x1d79('0xc6'),_0x524408[_0x1d79('0x4b')],_0xb35cd6[_0x1d79('0x4e')],_0xb35cd6['type'],_0xb35cd6[_0x1d79('0xc7')],_0xb35cd6['transferuniqueid']);}else if(this[_0x1d79('0xf')][_0x524408[_0x1d79('0xc8')]]){_0xb35cd6=_[_0x1d79('0x7b')](this[_0x1d79('0xf')][_0x524408[_0x1d79('0xc8')]]);_0xb35cd6[_0x1d79('0xc7')]=_0x524408['origtransfererexten'];_0xb35cd6[_0x1d79('0xc9')]=_0x524408[_0x1d79('0xca')];_0xb35cd6['queuecallerexitreason']=_0x1d79('0x53');_0xb35cd6[_0x1d79('0x85')]=!![];_0xb35cd6[_0x1d79('0xc3')]=_0x1d79('0xc4');if(this[_0x1d79('0xf')][_0x524408[_0x1d79('0xca')]]){_0x13074d=this[_0x1d79('0xf')][_0x524408[_0x1d79('0xca')]];this[_0x1d79('0xf')][_0x524408[_0x1d79('0xca')]]=this[_0x1d79('0xf')][_0x524408[_0x1d79('0xc8')]];this[_0x1d79('0xf')][_0x524408[_0x1d79('0xc8')]]=_0x13074d;_0x5f3fdc=_[_0x1d79('0x7b')](this['queueReports'][_0x524408[_0x1d79('0xc8')]]);_0x5f3fdc[_0x1d79('0x39')]=!![];}logger[_0x1d79('0x6e')]('[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s',_0x524408[_0x1d79('0x4b')],_0xb35cd6['queue'],_0xb35cd6[_0x1d79('0x56')],_0xb35cd6[_0x1d79('0xc7')],_0xb35cd6['transferuniqueid']);}else if(this['queueReports'][_0x524408['origtransfereruniqueid']]){_0xb35cd6=_[_0x1d79('0x7b')](this[_0x1d79('0xf')][_0x524408[_0x1d79('0xca')]]);_0xb35cd6['transferexten']=_0x524408[_0x1d79('0xcb')];_0xb35cd6[_0x1d79('0xc9')]=_0x524408['origtransfereruniqueid'];_0xb35cd6['queuecallerexitreason']=_0x1d79('0x53');_0xb35cd6['transfer']=!![];_0xb35cd6[_0x1d79('0xc3')]=_0x1d79('0xc4');_0xb35cd6[_0x1d79('0x39')]=!![];_0xb35cd6['transferid']=_0x524408[_0x1d79('0xc5')];}else if(this[_0x1d79('0xf')][_0x524408[_0x1d79('0xc2')]]){_0xb35cd6=_['last'](this[_0x1d79('0xf')][_0x524408[_0x1d79('0xc2')]]);_0xb35cd6[_0x1d79('0xc7')]=_0x524408[_0x1d79('0xc1')];_0xb35cd6[_0x1d79('0xc9')]=_0x524408[_0x1d79('0xc2')];_0xb35cd6[_0x1d79('0x52')]=_0x1d79('0x53');_0xb35cd6['transfer']=!![];_0xb35cd6['transfertype']='ATTENDED';_0xb35cd6[_0x1d79('0x39')]=!![];_0xb35cd6['transferid']=_0x524408['transfertargetuniqueid'];}}}catch(_0x1aefce){logger[_0x1d79('0x41')](_0x1d79('0xc0'),_0x524408[_0x1d79('0x4b')],util[_0x1d79('0x3f')](_0x1aefce,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x1d79('0xc')][_0x1d79('0x2c')]=function(_0x1c43c0){try{if(this[_0x1d79('0x5a')](_0x1c43c0)){logger[_0x1d79('0x48')](_0x1d79('0xcc'),_0x1c43c0['uniqueid'],util[_0x1d79('0x3f')](_0x1c43c0,{'showHidden':![],'depth':null}));if(this[_0x1d79('0xf')][_0x1c43c0[_0x1d79('0xc5')]]){var _0x1a3315=_[_0x1d79('0x7b')](this['queueReports'][_0x1c43c0[_0x1d79('0xc5')]]);_0x1a3315[_0x1d79('0x52')]=_0x1d79('0xcd');_0x1a3315['transfer']=!![];_0x1a3315[_0x1d79('0xc3')]=_0x1d79('0xce');_0x1a3315[_0x1d79('0xc7')]=_0x1c43c0[_0x1d79('0xcf')];_0x1a3315[_0x1d79('0xc9')]=_0x1c43c0[_0x1d79('0xc5')];logger['info']('[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s',_0x1c43c0[_0x1d79('0x4b')],_0x1a3315[_0x1d79('0x4e')],_0x1a3315[_0x1d79('0x56')],_0x1a3315[_0x1d79('0xc7')],_0x1a3315[_0x1d79('0xc9')]);this[_0x1d79('0x25')]({'event':_0x1d79('0xd0'),'uniqueid':_0x1c43c0[_0x1d79('0xc5')],'context':_0x1c43c0['context'],'channel':_0x1c43c0[_0x1d79('0xd1')]});}}}catch(_0x450ed8){logger[_0x1d79('0x41')](_0x1d79('0xcc'),_0x1c43c0[_0x1d79('0x4b')],util[_0x1d79('0x3f')](_0x450ed8,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x1d79('0xc')]['syncMusicOnHoldStart']=function(_0x48ba9b){try{if(this[_0x1d79('0x5a')](_0x48ba9b)){logger['debug'](_0x1d79('0xd2'),_0x48ba9b[_0x1d79('0x4b')],util[_0x1d79('0x3f')](_0x48ba9b,{'showHidden':![],'depth':null}));if(this[_0x1d79('0xf')][_0x48ba9b['uniqueid']]){var _0x13913a=_[_0x1d79('0x7b')](this[_0x1d79('0xf')][_0x48ba9b[_0x1d79('0x4b')]]);if(!_[_0x1d79('0xab')](_0x13913a['queuecallerleaveAt'])){_0x13913a[_0x1d79('0xd3')]=moment()[_0x1d79('0x4c')](_0x1d79('0x75'));logger[_0x1d79('0x6e')]('[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s',_0x48ba9b['uniqueid'],_0x13913a[_0x1d79('0xd3')]);}}}}catch(_0x537ab0){logger[_0x1d79('0x41')](_0x1d79('0xd2'),_0x48ba9b[_0x1d79('0x4b')],util[_0x1d79('0x3f')](_0x537ab0,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x1d79('0xc')][_0x1d79('0xd4')]=function(_0x5b6e41){try{if(this[_0x1d79('0x5a')](_0x5b6e41)){logger[_0x1d79('0x48')]('[%s][voiceQueueReport][musiconholdstop]',_0x5b6e41['uniqueid'],util[_0x1d79('0x3f')](_0x5b6e41,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x5b6e41[_0x1d79('0x4b')]]){var _0x58dd6a=_[_0x1d79('0x7b')](this[_0x1d79('0xf')][_0x5b6e41[_0x1d79('0x4b')]]);if(!_[_0x1d79('0xab')](_0x58dd6a[_0x1d79('0xd3')])){_0x58dd6a[_0x1d79('0xd5')]+=moment()['milliseconds'](0x0)['diff'](_0x58dd6a[_0x1d79('0xd3')],_0x1d79('0x8c'));logger['info'](_0x1d79('0xd6'),_0x5b6e41['uniqueid'],_0x58dd6a[_0x1d79('0xd5')]);delete _0x58dd6a[_0x1d79('0xd3')];}}}}catch(_0x3d6799){logger[_0x1d79('0x41')](_0x1d79('0xd7'),_0x5b6e41[_0x1d79('0x4b')],util[_0x1d79('0x3f')](_0x3d6799,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x1d79('0xc')][_0x1d79('0xd8')]=function(_0x220b20){try{if(this['isNotNull'](_0x220b20)){logger[_0x1d79('0x48')](_0x1d79('0xd9'),_0x220b20[_0x1d79('0x4b')],util['inspect'](_0x220b20,{'showHidden':![],'depth':null}));if(_0x220b20[_0x1d79('0xda')]['toLowerCase']()==='set'){_0x220b20[_0x1d79('0xdb')]=_0x220b20[_0x1d79('0xdc')]&&_0x220b20['appdata'][_0x1d79('0x87')]('CDR(routeAlias)')?_0x220b20[_0x1d79('0xdc')]:(_0x220b20[_0x1d79('0xdc')]||_0x220b20[_0x1d79('0xdb')])[_0x1d79('0xdd')]();if(_['startsWith'](_0x220b20[_0x1d79('0xdb')][_0x1d79('0xdd')](),_0x1d79('0xde'))){logger[_0x1d79('0x6e')](_0x1d79('0xdf'),_0x220b20['uniqueid'],_0x220b20[_0x1d79('0xda')],_0x220b20[_0x1d79('0xdb')]);if(_[_0x1d79('0x5b')](this['channels'][_0x220b20[_0x1d79('0x4b')]]))this[_0x1d79('0x12')][_0x220b20[_0x1d79('0x4b')]]={};var _0x290d38=_0x220b20[_0x1d79('0xdb')]['split']('=');var _0x3186a2=_0x290d38[0x0]['toLowerCase']()['match'](/cdr\((.*)\)/);if(_0x3186a2)this[_0x1d79('0x12')][_0x220b20[_0x1d79('0x4b')]][_0x3186a2[0x1]]=_0x290d38[0x1];}}}}catch(_0x37f59c){logger['error']('[%s][voiceQueueReport][newexten]',_0x220b20[_0x1d79('0x4b')],util[_0x1d79('0x3f')](_0x37f59c,{'showHidden':![],'depth':null}));}};module[_0x1d79('0xe0')]=VoiceQueueReport;
\ No newline at end of file