Built motion from commit d5e4af8c.|2.6.23
[motion2.git] / server / services / ami / trigger / integration / desk.js
index 733edb5..3be0013 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xb4bb=['https://xcally.desk.com/web/agent/case/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','unmanaged','toUpperCase','request-promise','./util','desk','redis','defaults','application/json','validateEmail','Getting\x20agent\x20with\x20email','%s/users','remoteUri','total_entries','find','_embedded','entries','then','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','format','%s/users/me','[HTTP]','stringify','basic','%s:%s','username','authType','token','%s/token:%s','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','work','length','map','includes','string','picklist','type','customField','nameField','toLowerCase','content','idField','custom_fields','variable','variableName','customVariable','Variable','name','priority','merge','Subjects','phone','xCALLY','Motion','CTI','concat','Tags','getString','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url'];(function(_0x41aa4d,_0x51e45f){var _0x3fb7d6=function(_0x3833ec){while(--_0x3833ec){_0x41aa4d['push'](_0x41aa4d['shift']());}};_0x3fb7d6(++_0x51e45f);}(_0xb4bb,0x13a));var _0xbb4b=function(_0x381751,_0x2b41fd){_0x381751=_0x381751-0x0;var _0xdc109e=_0xb4bb[_0x381751];return _0xdc109e;};'use strict';var _=require('lodash');var rp=require(_0xbb4b('0x0'));var md5=require('md5');var util=require('util');var Redis=require('ioredis');var intUtil=require(_0xbb4b('0x1'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xbb4b('0x2'));config[_0xbb4b('0x3')]=_[_0xbb4b('0x4')](config[_0xbb4b('0x3')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x1ebc72,_0x20d7b6,_0x1f293a){io['to'](_0x1ebc72)['emit'](_0x20d7b6,_0x1f293a);}var headers={'Content-Type':'application/json','Accept':_0xbb4b('0x5')};function getUser(_0x8904bc,_0x3dcc50){if(intUtil[_0xbb4b('0x6')](_0x3dcc50)===!![]){logger['info'](_0xbb4b('0x7'),_0x3dcc50);return request({'uri':util['format'](_0xbb4b('0x8'),_0x8904bc[_0xbb4b('0x9')])})['then'](function(_0x24088){if(_0x24088[_0xbb4b('0xa')]){return _[_0xbb4b('0xb')](_0x24088[_0xbb4b('0xc')][_0xbb4b('0xd')],{'email':_0x3dcc50});}})[_0xbb4b('0xe')](function(_0x131a88){if(_0x131a88){logger[_0xbb4b('0xf')](_0xbb4b('0x10'));return _0x131a88;}else{logger[_0xbb4b('0xf')](_0xbb4b('0x11'));return request({'uri':util[_0xbb4b('0x12')]('%s/users/me',_0x8904bc[_0xbb4b('0x9')])});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xbb4b('0x12')](_0xbb4b('0x13'),_0x8904bc[_0xbb4b('0x9')])});}}function request(_0x5c1565){logger['debug'](_0xbb4b('0x14'),JSON[_0xbb4b('0x15')](_0x5c1565));return rp(_[_0xbb4b('0x4')](_0x5c1565,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x280cb2){var _0x5906b9;if(_0x280cb2['authType']===_0xbb4b('0x16')){_0x5906b9=util[_0xbb4b('0x12')](_0xbb4b('0x17'),_0x280cb2[_0xbb4b('0x18')],_0x280cb2['password']);}else if(_0x280cb2[_0xbb4b('0x19')]===_0xbb4b('0x1a')){_0x5906b9=util['format'](_0xbb4b('0x1b'),_0x280cb2[_0xbb4b('0x18')],_0x280cb2[_0xbb4b('0x1a')]);}return util[_0xbb4b('0x12')](_0xbb4b('0x1c'),new Buffer(_0x5906b9)[_0xbb4b('0x1d')](_0xbb4b('0x1e')));}function getEndUser(_0x2c05a5,_0x5d4e30,_0x2978d3){logger[_0xbb4b('0xf')](_0xbb4b('0x1f'),_0x2978d3);return request({'uri':util[_0xbb4b('0x12')]('%s/customers/search',_0x2c05a5[_0xbb4b('0x9')]),'qs':{'phone':_0x2978d3}})[_0xbb4b('0xe')](function(_0x433787){if(_0x433787['total_entries']){logger['info'](_0xbb4b('0x20'));return _0x433787['_embedded'][_0xbb4b('0xd')][0x0];}else{logger[_0xbb4b('0xf')](_0xbb4b('0x21'));return request({'uri':util[_0xbb4b('0x12')](_0xbb4b('0x22'),_0x2c05a5[_0xbb4b('0x9')]),'method':'POST','body':{'first_name':_0x5d4e30,'title':_0x5d4e30,'phone_numbers':[{'type':_0xbb4b('0x23'),'value':_0x2978d3}]}});}});}function getTags(_0x8e36a0,_0x465583){var _0x28bc8f=[];if(_0x8e36a0&&_0x8e36a0[_0xbb4b('0x24')]>0x0){_0x28bc8f=_[_0xbb4b('0x25')](_0x8e36a0,_0x465583);}return _0x28bc8f;}function getCustomFields(_0x88b2ff,_0x3fd328){var _0xd5ea18=[];var _0x5455c6={'custom_fields':{}};if(_0x88b2ff[_0xbb4b('0x24')]>0x0){_['forEach'](_0x88b2ff,function(_0x3b27d1){if(_[_0xbb4b('0x26')]([_0xbb4b('0x27'),_0xbb4b('0x28')],_0x3b27d1[_0xbb4b('0x29')])&&_0x3b27d1['nameField']&&!_0x3b27d1[_0xbb4b('0x2a')]){_0x5455c6[_0x3b27d1[_0xbb4b('0x2b')][_0xbb4b('0x2c')]()]=_0x3b27d1[_0xbb4b('0x2d')][_0xbb4b('0x1d')]();}else if(_[_0xbb4b('0x26')]([_0xbb4b('0x27'),_0xbb4b('0x28')],_0x3b27d1[_0xbb4b('0x29')])&&_0x3b27d1[_0xbb4b('0x2e')]&&_0x3b27d1[_0xbb4b('0x2a')]){_0x5455c6[_0xbb4b('0x2f')][_0x3b27d1[_0xbb4b('0x2e')]]=_0x3b27d1['content']['toString']();}else if(_0x3b27d1[_0xbb4b('0x29')]===_0xbb4b('0x30')&&_0x3b27d1[_0xbb4b('0x31')]&&_0x3b27d1[_0xbb4b('0x2e')]&&_0x3b27d1['customField']){_0x3fd328[_0x3b27d1['variableName']]&&(_0x5455c6[_0xbb4b('0x2f')][_0x3b27d1[_0xbb4b('0x2e')]]=_0x3fd328[_0x3b27d1[_0xbb4b('0x31')]][_0xbb4b('0x1d')]());}else if(_0x3b27d1['type']===_0xbb4b('0x32')&&_0x3b27d1['Variable']&&_0x3b27d1[_0xbb4b('0x33')][_0xbb4b('0x34')]&&_0x3b27d1[_0xbb4b('0x2e')]&&_0x3b27d1[_0xbb4b('0x2a')]){_0x3fd328[_0x3b27d1[_0xbb4b('0x33')]['name'][_0xbb4b('0x2c')]()]&&(_0x5455c6[_0xbb4b('0x2f')][_0x3b27d1[_0xbb4b('0x2e')]]=_0x3fd328[_0x3b27d1[_0xbb4b('0x33')][_0xbb4b('0x34')]['toLowerCase']()]['toString']());}});}if(_0x5455c6['priority']){_0x5455c6[_0xbb4b('0x35')]=Number(_0x5455c6[_0xbb4b('0x35')]);}return _0x5455c6;}function getTicket(_0x10d230,_0x52e3f0,_0x4f0a7f,_0x51823e,_0x513b92){logger[_0xbb4b('0xf')]('Creating\x20new\x20ticket...');var _0x1b20f0=_[_0xbb4b('0x36')]({'subject':intUtil['getString'](_0x51823e[_0xbb4b('0x37')],_0x513b92,'\x20'),'type':_0xbb4b('0x38'),'status':'new','labels':[_0xbb4b('0x39'),_0xbb4b('0x3a'),_0xbb4b('0x3b')][_0xbb4b('0x3c')](getTags(_0x51823e[_0xbb4b('0x3d')],_0xbb4b('0x34'))),'description':intUtil[_0xbb4b('0x3e')](_0x51823e[_0xbb4b('0x3f')],_0x513b92,'\x0a'),'_links':{'assigned_user':{'href':util['format'](_0xbb4b('0x40'),_0x52e3f0['id']),'class':_0xbb4b('0x41')}},'message':{'direction':'in','body':intUtil[_0xbb4b('0x3e')](_0x51823e[_0xbb4b('0x3f')],_0x513b92,'\x0a')}},getCustomFields(_0x51823e[_0xbb4b('0x42')],_0x513b92));return request({'uri':util['format'](_0xbb4b('0x43'),_0x10d230[_0xbb4b('0x9')],_0x4f0a7f['id']),'method':'POST','body':_0x1b20f0});}exports[_0xbb4b('0x44')]=function(_0x168db2,_0x490252,_0x3125f8,_0x5e8813,_0x14314d,_0xf84a55){var _0x275208,_0xfc96f0;_0xf84a55[_0xbb4b('0x9')]=intUtil[_0xbb4b('0x45')](_0xf84a55['remoteUri']);_0xf84a55[_0xbb4b('0x46')]=intUtil['stripTrailingSlash'](_0xf84a55[_0xbb4b('0x46')]);if(_0x14314d&&_0x14314d[_0xbb4b('0x47')]){logger[_0xbb4b('0xf')](_0xbb4b('0x48'),_0xbb4b('0x49'));_0x490252[_0xbb4b('0x4a')]=util[_0xbb4b('0x12')](_0xbb4b('0x4b'),_0xf84a55[_0xbb4b('0x46')],_0x490252[_0xbb4b('0x4c')],md5(_0x490252[_0xbb4b('0x4c')]));}else{_0x490252[_0xbb4b('0x4a')]='';}headers[_0xbb4b('0x4d')]=getAuth(_0xf84a55);return getUser(_0xf84a55,_0x5e8813['email'])[_0xbb4b('0xe')](function(_0x23b198){_0x275208=_0x23b198;logger['info'](_0xbb4b('0x4e'),_0x275208['id']);return getEndUser(_0xf84a55,_0x490252[_0xbb4b('0x4f')],_0x490252[_0xbb4b('0x50')]);})[_0xbb4b('0xe')](function(_0x35c43f){_0xfc96f0=_0x35c43f;logger[_0xbb4b('0xf')](_0xbb4b('0x51'),_0xfc96f0['id']);return getTicket(_0xf84a55,_0x275208,_0xfc96f0,_0x3125f8,_0x490252);})[_0xbb4b('0xe')](function(_0x28b6e5){if(_0x28b6e5){logger[_0xbb4b('0xf')](_0xbb4b('0x52'));logger[_0xbb4b('0xf')](_0xbb4b('0x53'),_0x28b6e5['id']);switch(_0xf84a55[_0xbb4b('0x29')]){case _0xbb4b('0x54'):logger[_0xbb4b('0xf')]('[QUEUE]',_0xbb4b('0x55'));emit(util[_0xbb4b('0x12')](_0xbb4b('0x56'),_0x5e8813['name']),_0xbb4b('0x57'),{'recordId':_0x28b6e5['id']});break;case'newTab':logger[_0xbb4b('0xf')](_0xbb4b('0x48'),_0xbb4b('0x58'));emit(util[_0xbb4b('0x12')](_0xbb4b('0x56'),_0x5e8813[_0xbb4b('0x34')]),_0xbb4b('0x59'),{'uri':util[_0xbb4b('0x12')](_0xbb4b('0x5a'),_0x28b6e5['id'])});break;default:logger['error'](_0xbb4b('0x48'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xbb4b('0x5b')](function(_0x20d8cb){console[_0xbb4b('0x5c')](_0x20d8cb);logger[_0xbb4b('0x5c')]('[QUEUE]',JSON[_0xbb4b('0x15')](_0x20d8cb));});};exports[_0xbb4b('0x5d')]=function(_0x164bb8,_0x552720,_0x3b7238,_0x2f48f3,_0xdda360,_0x409c40,_0x33e2c5){var _0x32de93,_0x5e6f71;_0x409c40[_0xbb4b('0x9')]=intUtil['stripTrailingSlash'](_0x409c40[_0xbb4b('0x9')]);_0x409c40['serverUrl']=intUtil[_0xbb4b('0x45')](_0x409c40[_0xbb4b('0x46')]);if(_0x33e2c5&&_0x33e2c5[_0xbb4b('0x5e')]&&_0x33e2c5[_0xbb4b('0x5e')]!==_0xbb4b('0x5f')){logger['info'](_0xbb4b('0x60'),_0xbb4b('0x49'));_0x552720[_0xbb4b('0x4a')]=util[_0xbb4b('0x12')](_0xbb4b('0x4b'),_0x409c40[_0xbb4b('0x46')],_0x552720[_0xbb4b('0x4c')],md5(_0x552720[_0xbb4b('0x4c')]));}headers[_0xbb4b('0x4d')]=getAuth(_0x409c40);return getUser(_0x409c40,_0x2f48f3['email'])[_0xbb4b('0xe')](function(_0x120c0f){_0x32de93=_0x120c0f;logger[_0xbb4b('0xf')](_0xbb4b('0x4e'),_0x32de93['id']);return getEndUser(_0x409c40,_0x552720[_0xbb4b('0x61')],_0x552720[_0xbb4b('0x62')]);})['then'](function(_0x420af4){_0x5e6f71=_0x420af4;logger[_0xbb4b('0xf')]('The\x20Enduser\x20ID\x20is:',_0x5e6f71['id']);return getTicket(_0x409c40,_0x32de93,_0x5e6f71,_0x3b7238,_0x552720);})['then'](function(_0x6d607d){if(_0x6d607d){logger[_0xbb4b('0xf')](_0xbb4b('0x52'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x6d607d['id']);switch(_0x409c40['type']){case _0xbb4b('0x54'):logger['info'](_0xbb4b('0x48'),_0xbb4b('0x55'));emit(util[_0xbb4b('0x12')]('user:%s',_0x2f48f3[_0xbb4b('0x34')]),_0xbb4b('0x57'),{'recordId':_0x6d607d['id']});break;case'newTab':logger['info'](_0xbb4b('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xbb4b('0x12')](_0xbb4b('0x56'),_0x2f48f3[_0xbb4b('0x34')]),_0xbb4b('0x59'),{'uri':util[_0xbb4b('0x12')]('%s/agent/tickets/%s',_0x409c40[_0xbb4b('0x9')],_0x6d607d['id'])});break;default:logger[_0xbb4b('0x5c')](_0xbb4b('0x60'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xbb4b('0x5b')](function(_0x39d34d){logger['error'](_0xbb4b('0x60'),JSON['stringify'](_0x39d34d));});};exports[_0xbb4b('0x63')]=function(_0x5704e2,_0x236ae5,_0x176e86,_0x573260,_0x2c7ccd,_0x1f483c){var _0x224de0,_0x27030b;_0x1f483c[_0xbb4b('0x9')]=intUtil[_0xbb4b('0x45')](_0x1f483c[_0xbb4b('0x9')]);_0x1f483c[_0xbb4b('0x46')]=intUtil[_0xbb4b('0x45')](_0x1f483c['serverUrl']);if(_0x2c7ccd&&_0x2c7ccd[_0xbb4b('0x47')]){logger[_0xbb4b('0xf')]('['+_0x236ae5['lastevent'][_0xbb4b('0x64')]()+']','Recording\x20is\x20enabled!');_0x236ae5[_0xbb4b('0x4a')]=util['format'](_0xbb4b('0x4b'),_0x1f483c[_0xbb4b('0x46')],_0x236ae5[_0xbb4b('0x4c')],md5(_0x236ae5[_0xbb4b('0x4c')]));}else{_0x236ae5[_0xbb4b('0x4a')]='';}headers[_0xbb4b('0x4d')]=getAuth(_0x1f483c);return getUser(_0x1f483c)[_0xbb4b('0xe')](function(_0x1c221d){_0x224de0=_0x1c221d;logger[_0xbb4b('0xf')](_0xbb4b('0x4e'),_0x224de0['id']);return getEndUser(_0x1f483c,_0x236ae5[_0xbb4b('0x4f')],_0x236ae5[_0xbb4b('0x50')]);})[_0xbb4b('0xe')](function(_0x2bd62f){_0x27030b=_0x2bd62f;logger['info'](_0xbb4b('0x51'),_0x27030b['id']);return getTicket(_0x1f483c,_0x224de0,_0x27030b,_0x176e86,_0x236ae5);})[_0xbb4b('0xe')](function(_0x2404f1){if(_0x2404f1){logger[_0xbb4b('0xf')](_0xbb4b('0x52'));logger[_0xbb4b('0xf')](_0xbb4b('0x53'),_0x2404f1['id']);}})[_0xbb4b('0x5b')](function(_0x2e1b7f){logger['error']('['+_0x236ae5['lastevent'][_0xbb4b('0x64')]()+']',JSON['stringify'](_0x2e1b7f));});};
\ No newline at end of file
+var _0x9957=['Motion','CTI','concat','Tags','/api/v2/users/%d','Descriptions','%s/customers/%d/cases','serverUrl','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','Desk\x20account\x20type\x20not\x20recognized','error','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','integrationTab','newTab','%s/agent/tickets/%s','catch','unmanaged','monitor_format','lastevent','The\x20Ticket\x20ID\x20is:','toUpperCase','lodash','request-promise','md5','util','./util','../../../../config/environment','../../../../config/logger','desk','defaults','redis','localhost','socket.io-emitter','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','remoteUri','then','total_entries','find','_embedded','entries','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','[HTTP]','stringify','GET','password','authType','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','work','map','includes','string','picklist','type','nameField','customField','content','idField','custom_fields','variable','variableName','customVariable','name','Variable','toLowerCase','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY'];(function(_0x2f7223,_0x37967f){var _0xc2f7e2=function(_0x56036c){while(--_0x56036c){_0x2f7223['push'](_0x2f7223['shift']());}};_0xc2f7e2(++_0x37967f);}(_0x9957,0x93));var _0x7995=function(_0x2dafbe,_0x5d04de){_0x2dafbe=_0x2dafbe-0x0;var _0x58a45a=_0x9957[_0x2dafbe];return _0x58a45a;};'use strict';var _=require(_0x7995('0x0'));var rp=require(_0x7995('0x1'));var md5=require(_0x7995('0x2'));var util=require(_0x7995('0x3'));var Redis=require('ioredis');var intUtil=require(_0x7995('0x4'));var config=require(_0x7995('0x5'));var logger=require(_0x7995('0x6'))(_0x7995('0x7'));config['redis']=_[_0x7995('0x8')](config[_0x7995('0x9')],{'host':_0x7995('0xa'),'port':0x18eb});var io=require(_0x7995('0xb'))(new Redis(config[_0x7995('0x9')]));function emit(_0x326741,_0x4996ca,_0x465276){io['to'](_0x326741)[_0x7995('0xc')](_0x4996ca,_0x465276);}var headers={'Content-Type':'application/json','Accept':_0x7995('0xd')};function getUser(_0x3116fb,_0x18c8a3){if(intUtil[_0x7995('0xe')](_0x18c8a3)===!![]){logger[_0x7995('0xf')](_0x7995('0x10'),_0x18c8a3);return request({'uri':util[_0x7995('0x11')]('%s/users',_0x3116fb[_0x7995('0x12')])})[_0x7995('0x13')](function(_0x581f22){if(_0x581f22[_0x7995('0x14')]){return _[_0x7995('0x15')](_0x581f22[_0x7995('0x16')][_0x7995('0x17')],{'email':_0x18c8a3});}})[_0x7995('0x13')](function(_0x23999f){if(_0x23999f){logger[_0x7995('0xf')]('Agent\x20found!');return _0x23999f;}else{logger['info'](_0x7995('0x18'));return request({'uri':util[_0x7995('0x11')](_0x7995('0x19'),_0x3116fb[_0x7995('0x12')])});}});}else{logger[_0x7995('0xf')](_0x7995('0x1a'));return request({'uri':util[_0x7995('0x11')](_0x7995('0x19'),_0x3116fb['remoteUri'])});}}function request(_0x2eeacc){logger['debug'](_0x7995('0x1b'),JSON[_0x7995('0x1c')](_0x2eeacc));return rp(_[_0x7995('0x8')](_0x2eeacc,{'method':_0x7995('0x1d'),'headers':headers,'json':!![]}));}function getAuth(_0x1e1415){var _0x37a7d4;if(_0x1e1415['authType']==='basic'){_0x37a7d4=util[_0x7995('0x11')]('%s:%s',_0x1e1415['username'],_0x1e1415[_0x7995('0x1e')]);}else if(_0x1e1415[_0x7995('0x1f')]==='token'){_0x37a7d4=util[_0x7995('0x11')]('%s/token:%s',_0x1e1415['username'],_0x1e1415[_0x7995('0x20')]);}return util[_0x7995('0x11')](_0x7995('0x21'),new Buffer(_0x37a7d4)[_0x7995('0x22')](_0x7995('0x23')));}function getEndUser(_0x1c278a,_0x5d40ae,_0x32a09a){logger[_0x7995('0xf')](_0x7995('0x24'),_0x32a09a);return request({'uri':util[_0x7995('0x11')](_0x7995('0x25'),_0x1c278a[_0x7995('0x12')]),'qs':{'phone':_0x32a09a}})[_0x7995('0x13')](function(_0x472195){if(_0x472195['total_entries']){logger[_0x7995('0xf')](_0x7995('0x26'));return _0x472195[_0x7995('0x16')][_0x7995('0x17')][0x0];}else{logger[_0x7995('0xf')](_0x7995('0x27'));return request({'uri':util['format'](_0x7995('0x28'),_0x1c278a['remoteUri']),'method':_0x7995('0x29'),'body':{'first_name':_0x5d40ae,'title':_0x5d40ae,'phone_numbers':[{'type':_0x7995('0x2a'),'value':_0x32a09a}]}});}});}function getTags(_0xf16cc2,_0x132a42){var _0x11c1eb=[];if(_0xf16cc2&&_0xf16cc2['length']>0x0){_0x11c1eb=_[_0x7995('0x2b')](_0xf16cc2,_0x132a42);}return _0x11c1eb;}function getCustomFields(_0x514445,_0x456a28){var _0x3250e0=[];var _0x4253e5={'custom_fields':{}};if(_0x514445['length']>0x0){_['forEach'](_0x514445,function(_0x48e573){if(_[_0x7995('0x2c')]([_0x7995('0x2d'),_0x7995('0x2e')],_0x48e573[_0x7995('0x2f')])&&_0x48e573[_0x7995('0x30')]&&!_0x48e573[_0x7995('0x31')]){_0x4253e5[_0x48e573['nameField']['toLowerCase']()]=_0x48e573[_0x7995('0x32')]['toString']();}else if(_[_0x7995('0x2c')]([_0x7995('0x2d'),_0x7995('0x2e')],_0x48e573[_0x7995('0x2f')])&&_0x48e573[_0x7995('0x33')]&&_0x48e573['customField']){_0x4253e5[_0x7995('0x34')][_0x48e573[_0x7995('0x33')]]=_0x48e573['content']['toString']();}else if(_0x48e573['type']===_0x7995('0x35')&&_0x48e573[_0x7995('0x36')]&&_0x48e573['idField']&&_0x48e573[_0x7995('0x31')]){_0x456a28[_0x48e573['variableName']]&&(_0x4253e5[_0x7995('0x34')][_0x48e573[_0x7995('0x33')]]=_0x456a28[_0x48e573[_0x7995('0x36')]]['toString']());}else if(_0x48e573['type']===_0x7995('0x37')&&_0x48e573['Variable']&&_0x48e573['Variable'][_0x7995('0x38')]&&_0x48e573[_0x7995('0x33')]&&_0x48e573['customField']){_0x456a28[_0x48e573[_0x7995('0x39')][_0x7995('0x38')][_0x7995('0x3a')]()]&&(_0x4253e5[_0x7995('0x34')][_0x48e573[_0x7995('0x33')]]=_0x456a28[_0x48e573['Variable'][_0x7995('0x38')][_0x7995('0x3a')]()][_0x7995('0x22')]());}});}if(_0x4253e5[_0x7995('0x3b')]){_0x4253e5['priority']=Number(_0x4253e5[_0x7995('0x3b')]);}return _0x4253e5;}function getTicket(_0x235df7,_0x3eb04f,_0xe5ea43,_0x1f5bee,_0x1035dc){logger['info'](_0x7995('0x3c'));var _0x3be298=_[_0x7995('0x3d')]({'subject':intUtil[_0x7995('0x3e')](_0x1f5bee[_0x7995('0x3f')],_0x1035dc,'\x20'),'type':_0x7995('0x40'),'status':_0x7995('0x41'),'labels':[_0x7995('0x42'),_0x7995('0x43'),_0x7995('0x44')][_0x7995('0x45')](getTags(_0x1f5bee[_0x7995('0x46')],_0x7995('0x38'))),'description':intUtil['getString'](_0x1f5bee['Descriptions'],_0x1035dc,'\x0a'),'_links':{'assigned_user':{'href':util[_0x7995('0x11')](_0x7995('0x47'),_0x3eb04f['id']),'class':'user'}},'message':{'direction':'in','body':intUtil['getString'](_0x1f5bee[_0x7995('0x48')],_0x1035dc,'\x0a')}},getCustomFields(_0x1f5bee['Fields'],_0x1035dc));return request({'uri':util['format'](_0x7995('0x49'),_0x235df7[_0x7995('0x12')],_0xe5ea43['id']),'method':_0x7995('0x29'),'body':_0x3be298});}exports['queue']=function(_0x46ac4f,_0x5e85b9,_0x3993b5,_0x5a8881,_0x493066,_0x39c5b8){var _0x403f54,_0xc04e5;_0x39c5b8[_0x7995('0x12')]=intUtil['stripTrailingSlash'](_0x39c5b8[_0x7995('0x12')]);_0x39c5b8[_0x7995('0x4a')]=intUtil[_0x7995('0x4b')](_0x39c5b8[_0x7995('0x4a')]);if(_0x493066&&_0x493066['monitor_format']){logger['info'](_0x7995('0x4c'),'Recording\x20is\x20enabled!');_0x5e85b9[_0x7995('0x4d')]=util['format'](_0x7995('0x4e'),_0x39c5b8['serverUrl'],_0x5e85b9[_0x7995('0x4f')],md5(_0x5e85b9[_0x7995('0x4f')]));}else{_0x5e85b9['recordingURL']='';}headers[_0x7995('0x50')]=getAuth(_0x39c5b8);return getUser(_0x39c5b8,_0x5a8881[_0x7995('0x51')])[_0x7995('0x13')](function(_0xb70a51){_0x403f54=_0xb70a51;logger['info'](_0x7995('0x52'),_0x403f54['id']);return getEndUser(_0x39c5b8,_0x5e85b9[_0x7995('0x53')],_0x5e85b9[_0x7995('0x54')]);})['then'](function(_0xe228a5){_0xc04e5=_0xe228a5;logger[_0x7995('0xf')](_0x7995('0x55'),_0xc04e5['id']);return getTicket(_0x39c5b8,_0x403f54,_0xc04e5,_0x3993b5,_0x5e85b9);})[_0x7995('0x13')](function(_0x255313){if(_0x255313){logger['info'](_0x7995('0x56'));logger[_0x7995('0xf')]('The\x20Ticket\x20ID\x20is:',_0x255313['id']);switch(_0x39c5b8[_0x7995('0x2f')]){case'integrationTab':logger[_0x7995('0xf')](_0x7995('0x4c'),_0x7995('0x57'));emit(util[_0x7995('0x11')](_0x7995('0x58'),_0x5a8881[_0x7995('0x38')]),_0x7995('0x59'),{'recordId':_0x255313['id']});break;case'newTab':logger[_0x7995('0xf')](_0x7995('0x4c'),_0x7995('0x5a'));emit(util['format'](_0x7995('0x58'),_0x5a8881[_0x7995('0x38')]),_0x7995('0x5b'),{'uri':util['format']('https://xcally.desk.com/web/agent/case/%d',_0x255313['id'])});break;default:logger['error'](_0x7995('0x4c'),_0x7995('0x5c'));}}})['catch'](function(_0x1cd85){console[_0x7995('0x5d')](_0x1cd85);logger[_0x7995('0x5d')](_0x7995('0x4c'),JSON[_0x7995('0x1c')](_0x1cd85));});};exports['outbound']=function(_0x29ee32,_0x4ab09f,_0x14fe7f,_0x33c801,_0x206d2a,_0x50c7b5,_0x5e1f34){var _0x54e2b1,_0x563f8e;_0x50c7b5[_0x7995('0x12')]=intUtil[_0x7995('0x4b')](_0x50c7b5[_0x7995('0x12')]);_0x50c7b5[_0x7995('0x4a')]=intUtil[_0x7995('0x4b')](_0x50c7b5[_0x7995('0x4a')]);if(_0x5e1f34&&_0x5e1f34[_0x7995('0x5e')]&&_0x5e1f34[_0x7995('0x5e')]!==_0x7995('0x5f')){logger[_0x7995('0xf')](_0x7995('0x60'),_0x7995('0x61'));_0x4ab09f[_0x7995('0x4d')]=util[_0x7995('0x11')](_0x7995('0x4e'),_0x50c7b5[_0x7995('0x4a')],_0x4ab09f[_0x7995('0x4f')],md5(_0x4ab09f[_0x7995('0x4f')]));}headers[_0x7995('0x50')]=getAuth(_0x50c7b5);return getUser(_0x50c7b5,_0x33c801['email'])[_0x7995('0x13')](function(_0x630737){_0x54e2b1=_0x630737;logger[_0x7995('0xf')](_0x7995('0x52'),_0x54e2b1['id']);return getEndUser(_0x50c7b5,_0x4ab09f['destcalleridname'],_0x4ab09f['destcalleridnum']);})[_0x7995('0x13')](function(_0x197b52){_0x563f8e=_0x197b52;logger[_0x7995('0xf')](_0x7995('0x55'),_0x563f8e['id']);return getTicket(_0x50c7b5,_0x54e2b1,_0x563f8e,_0x14fe7f,_0x4ab09f);})['then'](function(_0x13cd7b){if(_0x13cd7b){logger[_0x7995('0xf')](_0x7995('0x56'));logger[_0x7995('0xf')]('The\x20Ticket\x20ID\x20is:',_0x13cd7b['id']);switch(_0x50c7b5['type']){case _0x7995('0x62'):logger[_0x7995('0xf')](_0x7995('0x4c'),_0x7995('0x57'));emit(util[_0x7995('0x11')](_0x7995('0x58'),_0x33c801[_0x7995('0x38')]),_0x7995('0x59'),{'recordId':_0x13cd7b['id']});break;case _0x7995('0x63'):logger['info'](_0x7995('0x4c'),_0x7995('0x5a'));emit(util[_0x7995('0x11')](_0x7995('0x58'),_0x33c801['name']),'trigger:browser:url',{'uri':util[_0x7995('0x11')](_0x7995('0x64'),_0x50c7b5['remoteUri'],_0x13cd7b['id'])});break;default:logger[_0x7995('0x5d')](_0x7995('0x60'),_0x7995('0x5c'));}}})[_0x7995('0x65')](function(_0x32cb04){logger['error'](_0x7995('0x60'),JSON['stringify'](_0x32cb04));});};exports[_0x7995('0x66')]=function(_0xe31dcb,_0x1722e2,_0x25b534,_0x4388c1,_0xeb8920,_0x2b3c1d){var _0x44372a,_0x10f012;_0x2b3c1d[_0x7995('0x12')]=intUtil[_0x7995('0x4b')](_0x2b3c1d[_0x7995('0x12')]);_0x2b3c1d['serverUrl']=intUtil[_0x7995('0x4b')](_0x2b3c1d[_0x7995('0x4a')]);if(_0xeb8920&&_0xeb8920[_0x7995('0x67')]){logger[_0x7995('0xf')]('['+_0x1722e2[_0x7995('0x68')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1722e2[_0x7995('0x4d')]=util[_0x7995('0x11')](_0x7995('0x4e'),_0x2b3c1d[_0x7995('0x4a')],_0x1722e2['uniqueid'],md5(_0x1722e2[_0x7995('0x4f')]));}else{_0x1722e2['recordingURL']='';}headers['Authorization']=getAuth(_0x2b3c1d);return getUser(_0x2b3c1d)[_0x7995('0x13')](function(_0x36d27d){_0x44372a=_0x36d27d;logger[_0x7995('0xf')](_0x7995('0x52'),_0x44372a['id']);return getEndUser(_0x2b3c1d,_0x1722e2[_0x7995('0x53')],_0x1722e2[_0x7995('0x54')]);})[_0x7995('0x13')](function(_0x13dc73){_0x10f012=_0x13dc73;logger[_0x7995('0xf')](_0x7995('0x55'),_0x10f012['id']);return getTicket(_0x2b3c1d,_0x44372a,_0x10f012,_0x25b534,_0x1722e2);})['then'](function(_0x2dc1f7){if(_0x2dc1f7){logger[_0x7995('0xf')](_0x7995('0x56'));logger['info'](_0x7995('0x69'),_0x2dc1f7['id']);}})[_0x7995('0x65')](function(_0x705f0){logger[_0x7995('0x5d')]('['+_0x1722e2[_0x7995('0x68')][_0x7995('0x6a')]()+']',JSON[_0x7995('0x1c')](_0x705f0));});};
\ No newline at end of file