// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x4eec=['_embedded','entries','then','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','stringify','authType','basic','%s:%s','username','password','%s/token:%s','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','work','length','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variable','variableName','Variable','name','custom_fields','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','new','xCALLY','CTI','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','https://xcally.desk.com/web/agent/case/%d','outbound','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','newTab','%s/agent/tickets/%s','error','Desk\x20account\x20type\x20not\x20recognized','catch','unmanaged','lastevent','toUpperCase','md5','ioredis','../../../../config/environment','../../../../config/logger','desk','defaults','localhost','socket.io-emitter','redis','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','total_entries','find'];(function(_0x521bf6,_0x22adcd){var _0x1ffd15=function(_0x33f2dc){while(--_0x33f2dc){_0x521bf6['push'](_0x521bf6['shift']());}};_0x1ffd15(++_0x22adcd);}(_0x4eec,0x12b));var _0xc4ee=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x4eec[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xc4ee('0x0'));var util=require('util');var Redis=require(_0xc4ee('0x1'));var intUtil=require('./util');var config=require(_0xc4ee('0x2'));var logger=require(_0xc4ee('0x3'))(_0xc4ee('0x4'));config['redis']=_[_0xc4ee('0x5')](config['redis'],{'host':_0xc4ee('0x6'),'port':0x18eb});var io=require(_0xc4ee('0x7'))(new Redis(config[_0xc4ee('0x8')]));function emit(_0x596002,_0x1126fb,_0x315f32){io['to'](_0x596002)[_0xc4ee('0x9')](_0x1126fb,_0x315f32);}var headers={'Content-Type':_0xc4ee('0xa'),'Accept':_0xc4ee('0xa')};function getUser(_0x5c6b90,_0x416ac9){if(intUtil[_0xc4ee('0xb')](_0x416ac9)===!![]){logger[_0xc4ee('0xc')](_0xc4ee('0xd'),_0x416ac9);return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0xf'),_0x5c6b90[_0xc4ee('0x10')])})['then'](function(_0x16386e){if(_0x16386e[_0xc4ee('0x11')]){return _[_0xc4ee('0x12')](_0x16386e[_0xc4ee('0x13')][_0xc4ee('0x14')],{'email':_0x416ac9});}})[_0xc4ee('0x15')](function(_0x3b6524){if(_0x3b6524){logger[_0xc4ee('0xc')](_0xc4ee('0x16'));return _0x3b6524;}else{logger[_0xc4ee('0xc')](_0xc4ee('0x17'));return request({'uri':util[_0xc4ee('0xe')]('%s/users/me',_0x5c6b90['remoteUri'])});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x18'),_0x5c6b90[_0xc4ee('0x10')])});}}function request(_0xb5bc8d){logger[_0xc4ee('0x19')](_0xc4ee('0x1a'),JSON[_0xc4ee('0x1b')](_0xb5bc8d));return rp(_[_0xc4ee('0x5')](_0xb5bc8d,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x223bdb){var _0x40c793;if(_0x223bdb[_0xc4ee('0x1c')]===_0xc4ee('0x1d')){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x1e'),_0x223bdb[_0xc4ee('0x1f')],_0x223bdb[_0xc4ee('0x20')]);}else if(_0x223bdb['authType']==='token'){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x21'),_0x223bdb['username'],_0x223bdb[_0xc4ee('0x22')]);}return util['format'](_0xc4ee('0x23'),new Buffer(_0x40c793)[_0xc4ee('0x24')](_0xc4ee('0x25')));}function getEndUser(_0x11e174,_0xef5ba2,_0x2ab12e){logger[_0xc4ee('0xc')](_0xc4ee('0x26'),_0x2ab12e);return request({'uri':util[_0xc4ee('0xe')]('%s/customers/search',_0x11e174[_0xc4ee('0x10')]),'qs':{'phone':_0x2ab12e}})['then'](function(_0x3d28b3){if(_0x3d28b3[_0xc4ee('0x11')]){logger[_0xc4ee('0xc')](_0xc4ee('0x27'));return _0x3d28b3[_0xc4ee('0x13')][_0xc4ee('0x14')][0x0];}else{logger['info'](_0xc4ee('0x28'));return request({'uri':util[_0xc4ee('0xe')]('%s/customers',_0x11e174[_0xc4ee('0x10')]),'method':_0xc4ee('0x29'),'body':{'first_name':_0xef5ba2,'title':_0xef5ba2,'phone_numbers':[{'type':_0xc4ee('0x2a'),'value':_0x2ab12e}]}});}});}function getTags(_0x11baa3,_0x3c0d9b){var _0x1a732c=[];if(_0x11baa3&&_0x11baa3[_0xc4ee('0x2b')]>0x0){_0x1a732c=_['map'](_0x11baa3,_0x3c0d9b);}return _0x1a732c;}function getCustomFields(_0xe8ea01,_0x3b42f0){var _0x3d9ee7=[];var _0x4bee06={'custom_fields':{}};if(_0xe8ea01[_0xc4ee('0x2b')]>0x0){_[_0xc4ee('0x2c')](_0xe8ea01,function(_0xd307e5){if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5[_0xc4ee('0x30')])&&_0xd307e5[_0xc4ee('0x31')]&&!_0xd307e5[_0xc4ee('0x32')]){_0x4bee06[_0xd307e5[_0xc4ee('0x31')][_0xc4ee('0x33')]()]=_0xd307e5[_0xc4ee('0x34')]['toString']();}else if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5['type'])&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5['customField']){_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0xd307e5['content'][_0xc4ee('0x24')]();}else if(_0xd307e5[_0xc4ee('0x30')]===_0xc4ee('0x36')&&_0xd307e5[_0xc4ee('0x37')]&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x37')]]&&(_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5['variableName']][_0xc4ee('0x24')]());}else if(_0xd307e5[_0xc4ee('0x30')]==='customVariable'&&_0xd307e5['Variable']&&_0xd307e5[_0xc4ee('0x38')]['name']&&_0xd307e5['idField']&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]&&(_0x4bee06[_0xc4ee('0x3a')][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]['toString']());}});}if(_0x4bee06[_0xc4ee('0x3b')]){_0x4bee06[_0xc4ee('0x3b')]=Number(_0x4bee06['priority']);}return _0x4bee06;}function getTicket(_0x53bb54,_0x17e111,_0x2d9fa0,_0x2ffd21,_0xd89697){logger[_0xc4ee('0xc')](_0xc4ee('0x3c'));var _0x28bf30=_[_0xc4ee('0x3d')]({'subject':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x3f')],_0xd89697,'\x20'),'type':'phone','status':_0xc4ee('0x40'),'labels':[_0xc4ee('0x41'),'Motion',_0xc4ee('0x42')]['concat'](getTags(_0x2ffd21['Tags'],_0xc4ee('0x39'))),'description':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x43')],_0xd89697,'\x0a'),'_links':{'assigned_user':{'href':util[_0xc4ee('0xe')](_0xc4ee('0x44'),_0x17e111['id']),'class':_0xc4ee('0x45')}},'message':{'direction':'in','body':intUtil[_0xc4ee('0x3e')](_0x2ffd21['Descriptions'],_0xd89697,'\x0a')}},getCustomFields(_0x2ffd21[_0xc4ee('0x46')],_0xd89697));return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x47'),_0x53bb54[_0xc4ee('0x10')],_0x2d9fa0['id']),'method':_0xc4ee('0x29'),'body':_0x28bf30});}exports[_0xc4ee('0x48')]=function(_0x327168,_0x4c7c10,_0x10fd96,_0x748b72,_0x339f87,_0x23dd94){var _0x22deed,_0x3bb4e1;_0x23dd94[_0xc4ee('0x10')]=intUtil['stripTrailingSlash'](_0x23dd94[_0xc4ee('0x10')]);_0x23dd94[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x23dd94[_0xc4ee('0x49')]);if(_0x339f87&&_0x339f87[_0xc4ee('0x4b')]){logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x4d'));_0x4c7c10[_0xc4ee('0x4e')]=util[_0xc4ee('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x23dd94[_0xc4ee('0x49')],_0x4c7c10[_0xc4ee('0x4f')],md5(_0x4c7c10[_0xc4ee('0x4f')]));}else{_0x4c7c10[_0xc4ee('0x4e')]='';}headers[_0xc4ee('0x50')]=getAuth(_0x23dd94);return getUser(_0x23dd94,_0x748b72[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x5ee337){_0x22deed=_0x5ee337;logger[_0xc4ee('0xc')]('The\x20User\x20ID\x20is:',_0x22deed['id']);return getEndUser(_0x23dd94,_0x4c7c10[_0xc4ee('0x52')],_0x4c7c10[_0xc4ee('0x53')]);})[_0xc4ee('0x15')](function(_0xb06027){_0x3bb4e1=_0xb06027;logger['info'](_0xc4ee('0x54'),_0x3bb4e1['id']);return getTicket(_0x23dd94,_0x22deed,_0x3bb4e1,_0x10fd96,_0x4c7c10);})[_0xc4ee('0x15')](function(_0x5cb8f0){if(_0x5cb8f0){logger[_0xc4ee('0xc')]('Ticket\x20created!');logger[_0xc4ee('0xc')](_0xc4ee('0x55'),_0x5cb8f0['id']);switch(_0x23dd94[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x57'));emit(util[_0xc4ee('0xe')]('user:%s',_0x748b72[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x5cb8f0['id']});break;case'newTab':logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x58'));emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x748b72[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util[_0xc4ee('0xe')](_0xc4ee('0x5a'),_0x5cb8f0['id'])});break;default:logger['error'](_0xc4ee('0x4c'),'Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x226d92){console['error'](_0x226d92);logger['error']('[QUEUE]',JSON['stringify'](_0x226d92));});};exports[_0xc4ee('0x5b')]=function(_0x25bf7c,_0x30c944,_0x48c3b9,_0x20a2d9,_0x1bd128,_0x449069,_0x8598fc){var _0xcb021c,_0x2ace65;_0x449069[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x10')]);_0x449069['serverUrl']=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x49')]);if(_0x8598fc&&_0x8598fc['recordingFormat']&&_0x8598fc['recordingFormat']!==_0xc4ee('0x5c')){logger[_0xc4ee('0xc')](_0xc4ee('0x5d'),'Recording\x20is\x20enabled!');_0x30c944['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x449069[_0xc4ee('0x49')],_0x30c944['uniqueid'],md5(_0x30c944['uniqueid']));}headers['Authorization']=getAuth(_0x449069);return getUser(_0x449069,_0x20a2d9[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x55a7fd){_0xcb021c=_0x55a7fd;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0xcb021c['id']);return getEndUser(_0x449069,_0x30c944[_0xc4ee('0x60')],_0x30c944[_0xc4ee('0x61')]);})[_0xc4ee('0x15')](function(_0x4746a3){_0x2ace65=_0x4746a3;logger[_0xc4ee('0xc')](_0xc4ee('0x54'),_0x2ace65['id']);return getTicket(_0x449069,_0xcb021c,_0x2ace65,_0x48c3b9,_0x30c944);})[_0xc4ee('0x15')](function(_0x4e8d26){if(_0x4e8d26){logger['info']('Ticket\x20created!');logger['info'](_0xc4ee('0x55'),_0x4e8d26['id']);switch(_0x449069[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x4e8d26['id']});break;case _0xc4ee('0x62'):logger[_0xc4ee('0xc')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util['format'](_0xc4ee('0x63'),_0x449069[_0xc4ee('0x10')],_0x4e8d26['id'])});break;default:logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),_0xc4ee('0x65'));}}})[_0xc4ee('0x66')](function(_0x38fa0c){logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),JSON[_0xc4ee('0x1b')](_0x38fa0c));});};exports[_0xc4ee('0x67')]=function(_0x27f4a1,_0x35e293,_0x5d1851,_0x36702f,_0x366398,_0x4bdfeb){var _0x336601,_0x4963c7;_0x4bdfeb[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x10')]);_0x4bdfeb[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x49')]);if(_0x366398&&_0x366398['monitor_format']){logger[_0xc4ee('0xc')]('['+_0x35e293[_0xc4ee('0x68')][_0xc4ee('0x69')]()+']',_0xc4ee('0x4d'));_0x35e293['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x4bdfeb[_0xc4ee('0x49')],_0x35e293[_0xc4ee('0x4f')],md5(_0x35e293[_0xc4ee('0x4f')]));}else{_0x35e293[_0xc4ee('0x4e')]='';}headers['Authorization']=getAuth(_0x4bdfeb);return getUser(_0x4bdfeb)['then'](function(_0x1f1a9e){_0x336601=_0x1f1a9e;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0x336601['id']);return getEndUser(_0x4bdfeb,_0x35e293[_0xc4ee('0x52')],_0x35e293['calleridnum']);})[_0xc4ee('0x15')](function(_0x19f5be){_0x4963c7=_0x19f5be;logger[_0xc4ee('0xc')]('The\x20Enduser\x20ID\x20is:',_0x4963c7['id']);return getTicket(_0x4bdfeb,_0x336601,_0x4963c7,_0x5d1851,_0x35e293);})[_0xc4ee('0x15')](function(_0x374ec4){if(_0x374ec4){logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x374ec4['id']);}})[_0xc4ee('0x66')](function(_0x727782){logger[_0xc4ee('0x64')]('['+_0x35e293['lastevent']['toUpperCase']()+']',JSON[_0xc4ee('0x1b')](_0x727782));});};
\ No newline at end of file
+var _0x3e74=['customField','content','idField','custom_fields','variable','variableName','name','Variable','toLowerCase','priority','Creating\x20new\x20ticket...','getString','phone','new','xCALLY','Motion','CTI','concat','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','stripTrailingSlash','serverUrl','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','user:%s','newTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','catch','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridnum','The\x20Enduser\x20ID\x20is:','trigger:desk:display','trigger:browser:url','%s/agent/tickets/%s','stringify','unmanaged','monitor_format','lastevent','toUpperCase','calleridnum','lodash','md5','util','ioredis','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Getting\x20agent\x20with\x20email','%s/users','then','find','_embedded','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','format','debug','[HTTP]','GET','authType','basic','%s:%s','username','password','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','total_entries','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','length','forEach','includes','string','picklist','type','nameField'];(function(_0x52661a,_0xaec097){var _0x2cb79b=function(_0x4d466b){while(--_0x4d466b){_0x52661a['push'](_0x52661a['shift']());}};_0x2cb79b(++_0xaec097);}(_0x3e74,0x175));var _0x43e7=function(_0x24eb83,_0x2670a6){_0x24eb83=_0x24eb83-0x0;var _0x1061e4=_0x3e74[_0x24eb83];return _0x1061e4;};'use strict';var _=require(_0x43e7('0x0'));var rp=require('request-promise');var md5=require(_0x43e7('0x1'));var util=require(_0x43e7('0x2'));var Redis=require(_0x43e7('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0x43e7('0x4'))('desk');config[_0x43e7('0x5')]=_[_0x43e7('0x6')](config[_0x43e7('0x5')],{'host':_0x43e7('0x7'),'port':0x18eb});var io=require(_0x43e7('0x8'))(new Redis(config['redis']));function emit(_0x45a0d1,_0x3491d6,_0x2ede2d){io['to'](_0x45a0d1)[_0x43e7('0x9')](_0x3491d6,_0x2ede2d);}var headers={'Content-Type':_0x43e7('0xa'),'Accept':'application/json'};function getUser(_0x212c6c,_0x554d44){if(intUtil['validateEmail'](_0x554d44)===!![]){logger[_0x43e7('0xb')](_0x43e7('0xc'),_0x554d44);return request({'uri':util['format'](_0x43e7('0xd'),_0x212c6c['remoteUri'])})[_0x43e7('0xe')](function(_0x37302c){if(_0x37302c['total_entries']){return _[_0x43e7('0xf')](_0x37302c[_0x43e7('0x10')][_0x43e7('0x11')],{'email':_0x554d44});}})[_0x43e7('0xe')](function(_0x4e008c){if(_0x4e008c){logger['info'](_0x43e7('0x12'));return _0x4e008c;}else{logger[_0x43e7('0xb')](_0x43e7('0x13'));return request({'uri':util['format']('%s/users/me',_0x212c6c[_0x43e7('0x14')])});}});}else{logger[_0x43e7('0xb')](_0x43e7('0x15'));return request({'uri':util[_0x43e7('0x16')]('%s/users/me',_0x212c6c['remoteUri'])});}}function request(_0xdf16c){logger[_0x43e7('0x17')](_0x43e7('0x18'),JSON['stringify'](_0xdf16c));return rp(_['defaults'](_0xdf16c,{'method':_0x43e7('0x19'),'headers':headers,'json':!![]}));}function getAuth(_0x1ca758){var _0x9037d3;if(_0x1ca758[_0x43e7('0x1a')]===_0x43e7('0x1b')){_0x9037d3=util[_0x43e7('0x16')](_0x43e7('0x1c'),_0x1ca758[_0x43e7('0x1d')],_0x1ca758[_0x43e7('0x1e')]);}else if(_0x1ca758[_0x43e7('0x1a')]===_0x43e7('0x1f')){_0x9037d3=util[_0x43e7('0x16')]('%s/token:%s',_0x1ca758[_0x43e7('0x1d')],_0x1ca758[_0x43e7('0x1f')]);}return util['format'](_0x43e7('0x20'),new Buffer(_0x9037d3)[_0x43e7('0x21')](_0x43e7('0x22')));}function getEndUser(_0x28aacc,_0x4077fb,_0x2f4cb4){logger['info'](_0x43e7('0x23'),_0x2f4cb4);return request({'uri':util['format']('%s/customers/search',_0x28aacc[_0x43e7('0x14')]),'qs':{'phone':_0x2f4cb4}})[_0x43e7('0xe')](function(_0x4b2b9f){if(_0x4b2b9f[_0x43e7('0x24')]){logger['info'](_0x43e7('0x25'));return _0x4b2b9f['_embedded'][_0x43e7('0x11')][0x0];}else{logger[_0x43e7('0xb')](_0x43e7('0x26'));return request({'uri':util[_0x43e7('0x16')]('%s/customers',_0x28aacc['remoteUri']),'method':_0x43e7('0x27'),'body':{'first_name':_0x4077fb,'title':_0x4077fb,'phone_numbers':[{'type':'work','value':_0x2f4cb4}]}});}});}function getTags(_0x2dd5f,_0x40dc8f){var _0x3565cf=[];if(_0x2dd5f&&_0x2dd5f[_0x43e7('0x28')]>0x0){_0x3565cf=_['map'](_0x2dd5f,_0x40dc8f);}return _0x3565cf;}function getCustomFields(_0x33a1a5,_0x4690a6){var _0x45b675=[];var _0x50f9f5={'custom_fields':{}};if(_0x33a1a5[_0x43e7('0x28')]>0x0){_[_0x43e7('0x29')](_0x33a1a5,function(_0x2b85a5){if(_[_0x43e7('0x2a')]([_0x43e7('0x2b'),_0x43e7('0x2c')],_0x2b85a5[_0x43e7('0x2d')])&&_0x2b85a5[_0x43e7('0x2e')]&&!_0x2b85a5[_0x43e7('0x2f')]){_0x50f9f5[_0x2b85a5[_0x43e7('0x2e')]['toLowerCase']()]=_0x2b85a5[_0x43e7('0x30')][_0x43e7('0x21')]();}else if(_[_0x43e7('0x2a')]([_0x43e7('0x2b'),_0x43e7('0x2c')],_0x2b85a5['type'])&&_0x2b85a5[_0x43e7('0x31')]&&_0x2b85a5[_0x43e7('0x2f')]){_0x50f9f5[_0x43e7('0x32')][_0x2b85a5[_0x43e7('0x31')]]=_0x2b85a5['content']['toString']();}else if(_0x2b85a5['type']===_0x43e7('0x33')&&_0x2b85a5[_0x43e7('0x34')]&&_0x2b85a5[_0x43e7('0x31')]&&_0x2b85a5[_0x43e7('0x2f')]){_0x4690a6[_0x2b85a5[_0x43e7('0x34')]]&&(_0x50f9f5[_0x43e7('0x32')][_0x2b85a5['idField']]=_0x4690a6[_0x2b85a5['variableName']]['toString']());}else if(_0x2b85a5['type']==='customVariable'&&_0x2b85a5['Variable']&&_0x2b85a5['Variable'][_0x43e7('0x35')]&&_0x2b85a5['idField']&&_0x2b85a5[_0x43e7('0x2f')]){_0x4690a6[_0x2b85a5[_0x43e7('0x36')][_0x43e7('0x35')][_0x43e7('0x37')]()]&&(_0x50f9f5[_0x43e7('0x32')][_0x2b85a5[_0x43e7('0x31')]]=_0x4690a6[_0x2b85a5[_0x43e7('0x36')]['name']['toLowerCase']()]['toString']());}});}if(_0x50f9f5[_0x43e7('0x38')]){_0x50f9f5[_0x43e7('0x38')]=Number(_0x50f9f5[_0x43e7('0x38')]);}return _0x50f9f5;}function getTicket(_0x16cdba,_0x1b1440,_0x1ed538,_0x1d4589,_0x2ffd43){logger['info'](_0x43e7('0x39'));var _0x2b0ffe=_['merge']({'subject':intUtil[_0x43e7('0x3a')](_0x1d4589['Subjects'],_0x2ffd43,'\x20'),'type':_0x43e7('0x3b'),'status':_0x43e7('0x3c'),'labels':[_0x43e7('0x3d'),_0x43e7('0x3e'),_0x43e7('0x3f')][_0x43e7('0x40')](getTags(_0x1d4589['Tags'],'name')),'description':intUtil[_0x43e7('0x3a')](_0x1d4589[_0x43e7('0x41')],_0x2ffd43,'\x0a'),'_links':{'assigned_user':{'href':util[_0x43e7('0x16')](_0x43e7('0x42'),_0x1b1440['id']),'class':_0x43e7('0x43')}},'message':{'direction':'in','body':intUtil['getString'](_0x1d4589[_0x43e7('0x41')],_0x2ffd43,'\x0a')}},getCustomFields(_0x1d4589[_0x43e7('0x44')],_0x2ffd43));return request({'uri':util['format'](_0x43e7('0x45'),_0x16cdba['remoteUri'],_0x1ed538['id']),'method':_0x43e7('0x27'),'body':_0x2b0ffe});}exports['queue']=function(_0x3d81ae,_0x3b4235,_0x3a5807,_0x1c2c6b,_0x49b866,_0x47d6a1){var _0x103393,_0x40c509;_0x47d6a1[_0x43e7('0x14')]=intUtil[_0x43e7('0x46')](_0x47d6a1['remoteUri']);_0x47d6a1['serverUrl']=intUtil['stripTrailingSlash'](_0x47d6a1[_0x43e7('0x47')]);if(_0x49b866&&_0x49b866['monitor_format']){logger[_0x43e7('0xb')]('[QUEUE]','Recording\x20is\x20enabled!');_0x3b4235[_0x43e7('0x48')]=util['format'](_0x43e7('0x49'),_0x47d6a1[_0x43e7('0x47')],_0x3b4235[_0x43e7('0x4a')],md5(_0x3b4235[_0x43e7('0x4a')]));}else{_0x3b4235['recordingURL']='';}headers[_0x43e7('0x4b')]=getAuth(_0x47d6a1);return getUser(_0x47d6a1,_0x1c2c6b[_0x43e7('0x4c')])[_0x43e7('0xe')](function(_0x1fd277){_0x103393=_0x1fd277;logger[_0x43e7('0xb')](_0x43e7('0x4d'),_0x103393['id']);return getEndUser(_0x47d6a1,_0x3b4235['calleridname'],_0x3b4235['calleridnum']);})[_0x43e7('0xe')](function(_0x36a09e){_0x40c509=_0x36a09e;logger[_0x43e7('0xb')]('The\x20Enduser\x20ID\x20is:',_0x40c509['id']);return getTicket(_0x47d6a1,_0x103393,_0x40c509,_0x3a5807,_0x3b4235);})['then'](function(_0x56489b){if(_0x56489b){logger[_0x43e7('0xb')](_0x43e7('0x4e'));logger['info'](_0x43e7('0x4f'),_0x56489b['id']);switch(_0x47d6a1[_0x43e7('0x2d')]){case _0x43e7('0x50'):logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util['format'](_0x43e7('0x51'),_0x1c2c6b[_0x43e7('0x35')]),'trigger:desk:display',{'recordId':_0x56489b['id']});break;case _0x43e7('0x52'):logger[_0x43e7('0xb')](_0x43e7('0x53'),_0x43e7('0x54'));emit(util['format'](_0x43e7('0x51'),_0x1c2c6b['name']),'trigger:browser:url',{'uri':util[_0x43e7('0x16')](_0x43e7('0x55'),_0x56489b['id'])});break;default:logger[_0x43e7('0x56')](_0x43e7('0x53'),_0x43e7('0x57'));}}})[_0x43e7('0x58')](function(_0x1cd87c){console[_0x43e7('0x56')](_0x1cd87c);logger[_0x43e7('0x56')](_0x43e7('0x53'),JSON['stringify'](_0x1cd87c));});};exports[_0x43e7('0x59')]=function(_0x46c910,_0x499c03,_0x39e3ca,_0x4e6f6d,_0x35b799,_0x520857,_0x34e2ec){var _0x1f561f,_0xfe13fa;_0x520857['remoteUri']=intUtil['stripTrailingSlash'](_0x520857[_0x43e7('0x14')]);_0x520857[_0x43e7('0x47')]=intUtil[_0x43e7('0x46')](_0x520857[_0x43e7('0x47')]);if(_0x34e2ec&&_0x34e2ec[_0x43e7('0x5a')]&&_0x34e2ec[_0x43e7('0x5a')]!==_0x43e7('0x5b')){logger[_0x43e7('0xb')](_0x43e7('0x5c'),_0x43e7('0x5d'));_0x499c03[_0x43e7('0x48')]=util['format'](_0x43e7('0x49'),_0x520857[_0x43e7('0x47')],_0x499c03['uniqueid'],md5(_0x499c03[_0x43e7('0x4a')]));}headers[_0x43e7('0x4b')]=getAuth(_0x520857);return getUser(_0x520857,_0x4e6f6d[_0x43e7('0x4c')])['then'](function(_0x5d63c6){_0x1f561f=_0x5d63c6;logger[_0x43e7('0xb')](_0x43e7('0x4d'),_0x1f561f['id']);return getEndUser(_0x520857,_0x499c03['destcalleridname'],_0x499c03[_0x43e7('0x5e')]);})['then'](function(_0x49a6ce){_0xfe13fa=_0x49a6ce;logger[_0x43e7('0xb')](_0x43e7('0x5f'),_0xfe13fa['id']);return getTicket(_0x520857,_0x1f561f,_0xfe13fa,_0x39e3ca,_0x499c03);})[_0x43e7('0xe')](function(_0x40155c){if(_0x40155c){logger[_0x43e7('0xb')]('Ticket\x20created!');logger[_0x43e7('0xb')](_0x43e7('0x4f'),_0x40155c['id']);switch(_0x520857['type']){case _0x43e7('0x50'):logger[_0x43e7('0xb')](_0x43e7('0x53'),'Displaying\x20ticket\x20to\x20agent...');emit(util['format']('user:%s',_0x4e6f6d[_0x43e7('0x35')]),_0x43e7('0x60'),{'recordId':_0x40155c['id']});break;case _0x43e7('0x52'):logger[_0x43e7('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x43e7('0x16')](_0x43e7('0x51'),_0x4e6f6d[_0x43e7('0x35')]),_0x43e7('0x61'),{'uri':util['format'](_0x43e7('0x62'),_0x520857[_0x43e7('0x14')],_0x40155c['id'])});break;default:logger[_0x43e7('0x56')](_0x43e7('0x5c'),_0x43e7('0x57'));}}})[_0x43e7('0x58')](function(_0x4665db){logger[_0x43e7('0x56')](_0x43e7('0x5c'),JSON[_0x43e7('0x63')](_0x4665db));});};exports[_0x43e7('0x64')]=function(_0x57fdfe,_0x5f3824,_0x2b0711,_0x58a3a8,_0x501616,_0x50edb2){var _0xb3e981,_0xe666b0;_0x50edb2['remoteUri']=intUtil[_0x43e7('0x46')](_0x50edb2[_0x43e7('0x14')]);_0x50edb2[_0x43e7('0x47')]=intUtil['stripTrailingSlash'](_0x50edb2[_0x43e7('0x47')]);if(_0x501616&&_0x501616[_0x43e7('0x65')]){logger[_0x43e7('0xb')]('['+_0x5f3824[_0x43e7('0x66')][_0x43e7('0x67')]()+']',_0x43e7('0x5d'));_0x5f3824[_0x43e7('0x48')]=util['format'](_0x43e7('0x49'),_0x50edb2[_0x43e7('0x47')],_0x5f3824[_0x43e7('0x4a')],md5(_0x5f3824['uniqueid']));}else{_0x5f3824['recordingURL']='';}headers[_0x43e7('0x4b')]=getAuth(_0x50edb2);return getUser(_0x50edb2)['then'](function(_0x5cb26e){_0xb3e981=_0x5cb26e;logger[_0x43e7('0xb')](_0x43e7('0x4d'),_0xb3e981['id']);return getEndUser(_0x50edb2,_0x5f3824['calleridname'],_0x5f3824[_0x43e7('0x68')]);})[_0x43e7('0xe')](function(_0x1e2fed){_0xe666b0=_0x1e2fed;logger[_0x43e7('0xb')](_0x43e7('0x5f'),_0xe666b0['id']);return getTicket(_0x50edb2,_0xb3e981,_0xe666b0,_0x2b0711,_0x5f3824);})[_0x43e7('0xe')](function(_0x398a78){if(_0x398a78){logger['info'](_0x43e7('0x4e'));logger[_0x43e7('0xb')]('The\x20Ticket\x20ID\x20is:',_0x398a78['id']);}})[_0x43e7('0x58')](function(_0x5c2c5f){logger[_0x43e7('0x56')]('['+_0x5f3824[_0x43e7('0x66')][_0x43e7('0x67')]()+']',JSON[_0x43e7('0x63')](_0x5c2c5f));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff