// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x79ae=['recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','integrationTab','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','none','email','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','%s/agent/tickets/%s','error','catch','[OUTBOUND]','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','desk','redis','localhost','socket.io-emitter','application/json','validateEmail','info','format','%s/users','remoteUri','then','find','_embedded','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','stringify','defaults','GET','authType','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','work','length','map','includes','picklist','type','nameField','toLowerCase','string','customField','custom_fields','content','variable','variableName','idField','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY','Motion','Tags','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!'];(function(_0x3bf83f,_0x181cac){var _0x22c4a9=function(_0xb3ff0d){while(--_0xb3ff0d){_0x3bf83f['push'](_0x3bf83f['shift']());}};_0x22c4a9(++_0x181cac);}(_0x79ae,0xf3));var _0xe79a=function(_0x7db3a3,_0x3f2b10){_0x7db3a3=_0x7db3a3-0x0;var _0x2c029b=_0x79ae[_0x7db3a3];return _0x2c029b;};'use strict';var _=require(_0xe79a('0x0'));var rp=require(_0xe79a('0x1'));var md5=require(_0xe79a('0x2'));var util=require(_0xe79a('0x3'));var Redis=require(_0xe79a('0x4'));var intUtil=require(_0xe79a('0x5'));var config=require(_0xe79a('0x6'));var logger=require(_0xe79a('0x7'))(_0xe79a('0x8'));config[_0xe79a('0x9')]=_['defaults'](config[_0xe79a('0x9')],{'host':_0xe79a('0xa'),'port':0x18eb});var io=require(_0xe79a('0xb'))(new Redis(config['redis']));function emit(_0x5c3968,_0x2d624e,_0xd2e954){io['to'](_0x5c3968)['emit'](_0x2d624e,_0xd2e954);}var headers={'Content-Type':_0xe79a('0xc'),'Accept':_0xe79a('0xc')};function getUser(_0x4993d9,_0xc9e404){if(intUtil[_0xe79a('0xd')](_0xc9e404)===!![]){logger[_0xe79a('0xe')]('Getting\x20agent\x20with\x20email',_0xc9e404);return request({'uri':util[_0xe79a('0xf')](_0xe79a('0x10'),_0x4993d9[_0xe79a('0x11')])})[_0xe79a('0x12')](function(_0x159a5c){if(_0x159a5c['total_entries']){return _[_0xe79a('0x13')](_0x159a5c[_0xe79a('0x14')][_0xe79a('0x15')],{'email':_0xc9e404});}})[_0xe79a('0x12')](function(_0x1b1fb0){if(_0x1b1fb0){logger[_0xe79a('0xe')](_0xe79a('0x16'));return _0x1b1fb0;}else{logger[_0xe79a('0xe')](_0xe79a('0x17'));return request({'uri':util['format']('%s/users/me',_0x4993d9['remoteUri'])});}});}else{logger['info'](_0xe79a('0x18'));return request({'uri':util['format'](_0xe79a('0x19'),_0x4993d9[_0xe79a('0x11')])});}}function request(_0x5d0dde){logger[_0xe79a('0x1a')]('[HTTP]',JSON[_0xe79a('0x1b')](_0x5d0dde));return rp(_[_0xe79a('0x1c')](_0x5d0dde,{'method':_0xe79a('0x1d'),'headers':headers,'json':!![]}));}function getAuth(_0x1ae007){var _0x24ae00;if(_0x1ae007[_0xe79a('0x1e')]==='basic'){_0x24ae00=util[_0xe79a('0xf')](_0xe79a('0x1f'),_0x1ae007[_0xe79a('0x20')],_0x1ae007[_0xe79a('0x21')]);}else if(_0x1ae007[_0xe79a('0x1e')]===_0xe79a('0x22')){_0x24ae00=util[_0xe79a('0xf')](_0xe79a('0x23'),_0x1ae007[_0xe79a('0x20')],_0x1ae007[_0xe79a('0x22')]);}return util[_0xe79a('0xf')](_0xe79a('0x24'),new Buffer(_0x24ae00)[_0xe79a('0x25')]('base64'));}function getEndUser(_0x2438d4,_0x464f13,_0x4f4917){logger[_0xe79a('0xe')](_0xe79a('0x26'),_0x4f4917);return request({'uri':util[_0xe79a('0xf')](_0xe79a('0x27'),_0x2438d4[_0xe79a('0x11')]),'qs':{'phone':_0x4f4917}})[_0xe79a('0x12')](function(_0x4d6a1a){if(_0x4d6a1a['total_entries']){logger[_0xe79a('0xe')](_0xe79a('0x28'));return _0x4d6a1a[_0xe79a('0x14')][_0xe79a('0x15')][0x0];}else{logger[_0xe79a('0xe')](_0xe79a('0x29'));return request({'uri':util[_0xe79a('0xf')]('%s/customers',_0x2438d4[_0xe79a('0x11')]),'method':_0xe79a('0x2a'),'body':{'first_name':_0x464f13,'title':_0x464f13,'phone_numbers':[{'type':_0xe79a('0x2b'),'value':_0x4f4917}]}});}});}function getTags(_0x3582bb,_0x3f941b){var _0x4910ec=[];if(_0x3582bb&&_0x3582bb[_0xe79a('0x2c')]>0x0){_0x4910ec=_[_0xe79a('0x2d')](_0x3582bb,_0x3f941b);}return _0x4910ec;}function getCustomFields(_0x2f279c,_0x3cecfc){var _0x39853a=[];var _0x29277c={'custom_fields':{}};if(_0x2f279c[_0xe79a('0x2c')]>0x0){_['forEach'](_0x2f279c,function(_0x405a17){if(_[_0xe79a('0x2e')](['string',_0xe79a('0x2f')],_0x405a17[_0xe79a('0x30')])&&_0x405a17[_0xe79a('0x31')]&&!_0x405a17['customField']){_0x29277c[_0x405a17[_0xe79a('0x31')][_0xe79a('0x32')]()]=_0x405a17['content']['toString']();}else if(_[_0xe79a('0x2e')]([_0xe79a('0x33'),_0xe79a('0x2f')],_0x405a17[_0xe79a('0x30')])&&_0x405a17['idField']&&_0x405a17[_0xe79a('0x34')]){_0x29277c[_0xe79a('0x35')][_0x405a17['idField']]=_0x405a17[_0xe79a('0x36')][_0xe79a('0x25')]();}else if(_0x405a17[_0xe79a('0x30')]===_0xe79a('0x37')&&_0x405a17[_0xe79a('0x38')]&&_0x405a17[_0xe79a('0x39')]&&_0x405a17['customField']){_0x3cecfc[_0x405a17[_0xe79a('0x38')]]&&(_0x29277c[_0xe79a('0x35')][_0x405a17['idField']]=_0x3cecfc[_0x405a17['variableName']][_0xe79a('0x25')]());}else if(_0x405a17[_0xe79a('0x30')]===_0xe79a('0x3a')&&_0x405a17[_0xe79a('0x3b')]&&_0x405a17[_0xe79a('0x3b')][_0xe79a('0x3c')]&&_0x405a17[_0xe79a('0x39')]&&_0x405a17['customField']){_0x3cecfc[_0x405a17[_0xe79a('0x3b')][_0xe79a('0x3c')][_0xe79a('0x32')]()]&&(_0x29277c[_0xe79a('0x35')][_0x405a17[_0xe79a('0x39')]]=_0x3cecfc[_0x405a17['Variable'][_0xe79a('0x3c')][_0xe79a('0x32')]()]['toString']());}});}if(_0x29277c[_0xe79a('0x3d')]){_0x29277c[_0xe79a('0x3d')]=Number(_0x29277c[_0xe79a('0x3d')]);}return _0x29277c;}function getTicket(_0x15c433,_0x9ab4e5,_0x2f72b9,_0x54cb8f,_0x553f9f){logger[_0xe79a('0xe')](_0xe79a('0x3e'));var _0x433b7b=_[_0xe79a('0x3f')]({'subject':intUtil[_0xe79a('0x40')](_0x54cb8f[_0xe79a('0x41')],_0x553f9f,'\x20'),'type':_0xe79a('0x42'),'status':_0xe79a('0x43'),'labels':[_0xe79a('0x44'),_0xe79a('0x45'),'CTI']['concat'](getTags(_0x54cb8f[_0xe79a('0x46')],_0xe79a('0x3c'))),'description':intUtil[_0xe79a('0x40')](_0x54cb8f[_0xe79a('0x47')],_0x553f9f,'\x0a'),'_links':{'assigned_user':{'href':util[_0xe79a('0xf')](_0xe79a('0x48'),_0x9ab4e5['id']),'class':_0xe79a('0x49')}},'message':{'direction':'in','body':intUtil[_0xe79a('0x40')](_0x54cb8f[_0xe79a('0x47')],_0x553f9f,'\x0a')}},getCustomFields(_0x54cb8f[_0xe79a('0x4a')],_0x553f9f));return request({'uri':util[_0xe79a('0xf')](_0xe79a('0x4b'),_0x15c433[_0xe79a('0x11')],_0x2f72b9['id']),'method':_0xe79a('0x2a'),'body':_0x433b7b});}exports['queue']=function(_0x289c4e,_0x2a9423,_0xf2088,_0x29ef23,_0x183751,_0x45716e){var _0x5f1fe8,_0x32c6b2;_0x45716e['remoteUri']=intUtil[_0xe79a('0x4c')](_0x45716e[_0xe79a('0x11')]);_0x45716e[_0xe79a('0x4d')]=intUtil[_0xe79a('0x4c')](_0x45716e[_0xe79a('0x4d')]);if(_0x183751&&_0x183751[_0xe79a('0x4e')]){logger[_0xe79a('0xe')](_0xe79a('0x4f'),_0xe79a('0x50'));_0x2a9423[_0xe79a('0x51')]=util[_0xe79a('0xf')](_0xe79a('0x52'),_0x45716e['serverUrl'],_0x2a9423['uniqueid'],md5(_0x2a9423[_0xe79a('0x53')]));}else{_0x2a9423[_0xe79a('0x51')]='';}headers[_0xe79a('0x54')]=getAuth(_0x45716e);return getUser(_0x45716e,_0x29ef23['email'])[_0xe79a('0x12')](function(_0x2487cb){_0x5f1fe8=_0x2487cb;logger[_0xe79a('0xe')](_0xe79a('0x55'),_0x5f1fe8['id']);return getEndUser(_0x45716e,_0x2a9423[_0xe79a('0x56')],_0x2a9423[_0xe79a('0x57')]);})['then'](function(_0x2389c1){_0x32c6b2=_0x2389c1;logger['info']('The\x20Enduser\x20ID\x20is:',_0x32c6b2['id']);return getTicket(_0x45716e,_0x5f1fe8,_0x32c6b2,_0xf2088,_0x2a9423);})[_0xe79a('0x12')](function(_0x3ea8f5){if(_0x3ea8f5){logger[_0xe79a('0xe')]('Ticket\x20created!');logger[_0xe79a('0xe')]('The\x20Ticket\x20ID\x20is:',_0x3ea8f5['id']);switch(_0x45716e[_0xe79a('0x30')]){case _0xe79a('0x58'):logger[_0xe79a('0xe')](_0xe79a('0x4f'),'Displaying\x20ticket\x20to\x20agent...');emit(util['format'](_0xe79a('0x59'),_0x29ef23[_0xe79a('0x3c')]),_0xe79a('0x5a'),{'recordId':_0x3ea8f5['id']});break;case _0xe79a('0x5b'):logger[_0xe79a('0xe')](_0xe79a('0x4f'),_0xe79a('0x5c'));emit(util[_0xe79a('0xf')]('user:%s',_0x29ef23[_0xe79a('0x3c')]),_0xe79a('0x5d'),{'uri':util[_0xe79a('0xf')](_0xe79a('0x5e'),_0x3ea8f5['id'])});break;default:logger['error']('[QUEUE]',_0xe79a('0x5f'));}}})['catch'](function(_0x4934e6){console['error'](_0x4934e6);logger['error'](_0xe79a('0x4f'),JSON[_0xe79a('0x1b')](_0x4934e6));});};exports[_0xe79a('0x60')]=function(_0x578d0d,_0x2f09c6,_0x13dca4,_0x221998,_0x152b8d,_0x59826a,_0x390911){var _0x40485d,_0x17c502;_0x59826a[_0xe79a('0x11')]=intUtil['stripTrailingSlash'](_0x59826a[_0xe79a('0x11')]);_0x59826a[_0xe79a('0x4d')]=intUtil[_0xe79a('0x4c')](_0x59826a[_0xe79a('0x4d')]);if(_0x390911&&_0x390911[_0xe79a('0x61')]&&_0x390911[_0xe79a('0x61')]!==_0xe79a('0x62')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x2f09c6[_0xe79a('0x51')]=util[_0xe79a('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x59826a[_0xe79a('0x4d')],_0x2f09c6['uniqueid'],md5(_0x2f09c6[_0xe79a('0x53')]));}headers[_0xe79a('0x54')]=getAuth(_0x59826a);return getUser(_0x59826a,_0x221998[_0xe79a('0x63')])[_0xe79a('0x12')](function(_0x292d89){_0x40485d=_0x292d89;logger['info'](_0xe79a('0x55'),_0x40485d['id']);return getEndUser(_0x59826a,_0x2f09c6['destcalleridname'],_0x2f09c6['destcalleridnum']);})[_0xe79a('0x12')](function(_0x57478e){_0x17c502=_0x57478e;logger['info'](_0xe79a('0x64'),_0x17c502['id']);return getTicket(_0x59826a,_0x40485d,_0x17c502,_0x13dca4,_0x2f09c6);})[_0xe79a('0x12')](function(_0x4483bb){if(_0x4483bb){logger['info'](_0xe79a('0x65'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x4483bb['id']);switch(_0x59826a['type']){case _0xe79a('0x58'):logger['info'](_0xe79a('0x4f'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0xe79a('0xf')]('user:%s',_0x221998[_0xe79a('0x3c')]),'trigger:desk:display',{'recordId':_0x4483bb['id']});break;case'newTab':logger[_0xe79a('0xe')](_0xe79a('0x4f'),_0xe79a('0x5c'));emit(util[_0xe79a('0xf')](_0xe79a('0x59'),_0x221998[_0xe79a('0x3c')]),_0xe79a('0x5d'),{'uri':util['format'](_0xe79a('0x66'),_0x59826a[_0xe79a('0x11')],_0x4483bb['id'])});break;default:logger[_0xe79a('0x67')]('[OUTBOUND]','Desk\x20account\x20type\x20not\x20recognized');}}})[_0xe79a('0x68')](function(_0x2cd5b8){logger[_0xe79a('0x67')](_0xe79a('0x69'),JSON[_0xe79a('0x1b')](_0x2cd5b8));});};exports['unmanaged']=function(_0x26b6e1,_0xfd3cb4,_0x5ce9f7,_0x31a8ed,_0x5d8736,_0x55a691){var _0x29c437,_0x3d8f7c;_0x55a691[_0xe79a('0x11')]=intUtil['stripTrailingSlash'](_0x55a691[_0xe79a('0x11')]);_0x55a691[_0xe79a('0x4d')]=intUtil[_0xe79a('0x4c')](_0x55a691[_0xe79a('0x4d')]);if(_0x5d8736&&_0x5d8736[_0xe79a('0x4e')]){logger['info']('['+_0xfd3cb4[_0xe79a('0x6a')][_0xe79a('0x6b')]()+']',_0xe79a('0x50'));_0xfd3cb4[_0xe79a('0x51')]=util[_0xe79a('0xf')](_0xe79a('0x52'),_0x55a691[_0xe79a('0x4d')],_0xfd3cb4[_0xe79a('0x53')],md5(_0xfd3cb4[_0xe79a('0x53')]));}else{_0xfd3cb4[_0xe79a('0x51')]='';}headers[_0xe79a('0x54')]=getAuth(_0x55a691);return getUser(_0x55a691)['then'](function(_0x32e5ec){_0x29c437=_0x32e5ec;logger['info'](_0xe79a('0x55'),_0x29c437['id']);return getEndUser(_0x55a691,_0xfd3cb4[_0xe79a('0x56')],_0xfd3cb4[_0xe79a('0x57')]);})[_0xe79a('0x12')](function(_0x4d26b5){_0x3d8f7c=_0x4d26b5;logger[_0xe79a('0xe')](_0xe79a('0x64'),_0x3d8f7c['id']);return getTicket(_0x55a691,_0x29c437,_0x3d8f7c,_0x5ce9f7,_0xfd3cb4);})[_0xe79a('0x12')](function(_0x78296e){if(_0x78296e){logger['info'](_0xe79a('0x65'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x78296e['id']);}})[_0xe79a('0x68')](function(_0x2238fb){logger['error']('['+_0xfd3cb4[_0xe79a('0x6a')][_0xe79a('0x6b')]()+']',JSON[_0xe79a('0x1b')](_0x2238fb));});};
\ No newline at end of file
+var _0x55ca=['debug','[HTTP]','stringify','GET','authType','basic','%s:%s','username','token','%s/token:%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','_embedded','entries','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','length','forEach','includes','picklist','type','nameField','customField','toLowerCase','content','string','idField','custom_fields','variable','variableName','customVariable','Variable','name','priority','merge','xCALLY','Motion','CTI','concat','Tags','getString','Descriptions','/api/v2/users/%d','user','Fields','stripTrailingSlash','serverUrl','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/agent/tickets/%s','catch','unmanaged','monitor_format','lastevent','toUpperCase','Recording\x20is\x20enabled!','lodash','request-promise','./util','../../../../config/environment','desk','redis','defaults','localhost','socket.io-emitter','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','then','total_entries','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me'];(function(_0x56a072,_0x6db6a9){var _0x175be9=function(_0x20c281){while(--_0x20c281){_0x56a072['push'](_0x56a072['shift']());}};_0x175be9(++_0x6db6a9);}(_0x55ca,0x126));var _0xa55c=function(_0x2c34ff,_0x1e8bee){_0x2c34ff=_0x2c34ff-0x0;var _0x476508=_0x55ca[_0x2c34ff];return _0x476508;};'use strict';var _=require(_0xa55c('0x0'));var rp=require(_0xa55c('0x1'));var md5=require('md5');var util=require('util');var Redis=require('ioredis');var intUtil=require(_0xa55c('0x2'));var config=require(_0xa55c('0x3'));var logger=require('../../../../config/logger')(_0xa55c('0x4'));config[_0xa55c('0x5')]=_[_0xa55c('0x6')](config[_0xa55c('0x5')],{'host':_0xa55c('0x7'),'port':0x18eb});var io=require(_0xa55c('0x8'))(new Redis(config[_0xa55c('0x5')]));function emit(_0x4d0624,_0x2121fd,_0x2537f0){io['to'](_0x4d0624)['emit'](_0x2121fd,_0x2537f0);}var headers={'Content-Type':_0xa55c('0x9'),'Accept':_0xa55c('0x9')};function getUser(_0x52a3bc,_0x5849ad){if(intUtil[_0xa55c('0xa')](_0x5849ad)===!![]){logger[_0xa55c('0xb')](_0xa55c('0xc'),_0x5849ad);return request({'uri':util[_0xa55c('0xd')](_0xa55c('0xe'),_0x52a3bc[_0xa55c('0xf')])})[_0xa55c('0x10')](function(_0x70c2de){if(_0x70c2de[_0xa55c('0x11')]){return _[_0xa55c('0x12')](_0x70c2de['_embedded']['entries'],{'email':_0x5849ad});}})[_0xa55c('0x10')](function(_0x576044){if(_0x576044){logger['info']('Agent\x20found!');return _0x576044;}else{logger[_0xa55c('0xb')](_0xa55c('0x13'));return request({'uri':util[_0xa55c('0xd')](_0xa55c('0x14'),_0x52a3bc[_0xa55c('0xf')])});}});}else{logger[_0xa55c('0xb')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xa55c('0xd')](_0xa55c('0x14'),_0x52a3bc[_0xa55c('0xf')])});}}function request(_0x31e10d){logger[_0xa55c('0x15')](_0xa55c('0x16'),JSON[_0xa55c('0x17')](_0x31e10d));return rp(_[_0xa55c('0x6')](_0x31e10d,{'method':_0xa55c('0x18'),'headers':headers,'json':!![]}));}function getAuth(_0x4cee3c){var _0x3d4c9e;if(_0x4cee3c[_0xa55c('0x19')]===_0xa55c('0x1a')){_0x3d4c9e=util[_0xa55c('0xd')](_0xa55c('0x1b'),_0x4cee3c[_0xa55c('0x1c')],_0x4cee3c['password']);}else if(_0x4cee3c['authType']===_0xa55c('0x1d')){_0x3d4c9e=util[_0xa55c('0xd')](_0xa55c('0x1e'),_0x4cee3c['username'],_0x4cee3c[_0xa55c('0x1d')]);}return util[_0xa55c('0xd')]('Basic\x20%s',new Buffer(_0x3d4c9e)[_0xa55c('0x1f')](_0xa55c('0x20')));}function getEndUser(_0x940f28,_0x1965f1,_0x234372){logger['info'](_0xa55c('0x21'),_0x234372);return request({'uri':util['format']('%s/customers/search',_0x940f28['remoteUri']),'qs':{'phone':_0x234372}})[_0xa55c('0x10')](function(_0x54b038){if(_0x54b038[_0xa55c('0x11')]){logger[_0xa55c('0xb')](_0xa55c('0x22'));return _0x54b038[_0xa55c('0x23')][_0xa55c('0x24')][0x0];}else{logger[_0xa55c('0xb')](_0xa55c('0x25'));return request({'uri':util[_0xa55c('0xd')](_0xa55c('0x26'),_0x940f28[_0xa55c('0xf')]),'method':_0xa55c('0x27'),'body':{'first_name':_0x1965f1,'title':_0x1965f1,'phone_numbers':[{'type':'work','value':_0x234372}]}});}});}function getTags(_0x430d55,_0x28814f){var _0x1c9f6b=[];if(_0x430d55&&_0x430d55[_0xa55c('0x28')]>0x0){_0x1c9f6b=_['map'](_0x430d55,_0x28814f);}return _0x1c9f6b;}function getCustomFields(_0x1377b0,_0x22f6b6){var _0x1b8388=[];var _0x201941={'custom_fields':{}};if(_0x1377b0[_0xa55c('0x28')]>0x0){_[_0xa55c('0x29')](_0x1377b0,function(_0x52d37f){if(_[_0xa55c('0x2a')](['string',_0xa55c('0x2b')],_0x52d37f[_0xa55c('0x2c')])&&_0x52d37f[_0xa55c('0x2d')]&&!_0x52d37f[_0xa55c('0x2e')]){_0x201941[_0x52d37f['nameField'][_0xa55c('0x2f')]()]=_0x52d37f[_0xa55c('0x30')][_0xa55c('0x1f')]();}else if(_[_0xa55c('0x2a')]([_0xa55c('0x31'),_0xa55c('0x2b')],_0x52d37f[_0xa55c('0x2c')])&&_0x52d37f[_0xa55c('0x32')]&&_0x52d37f[_0xa55c('0x2e')]){_0x201941[_0xa55c('0x33')][_0x52d37f[_0xa55c('0x32')]]=_0x52d37f['content']['toString']();}else if(_0x52d37f[_0xa55c('0x2c')]===_0xa55c('0x34')&&_0x52d37f['variableName']&&_0x52d37f[_0xa55c('0x32')]&&_0x52d37f[_0xa55c('0x2e')]){_0x22f6b6[_0x52d37f[_0xa55c('0x35')]]&&(_0x201941[_0xa55c('0x33')][_0x52d37f[_0xa55c('0x32')]]=_0x22f6b6[_0x52d37f[_0xa55c('0x35')]][_0xa55c('0x1f')]());}else if(_0x52d37f[_0xa55c('0x2c')]===_0xa55c('0x36')&&_0x52d37f['Variable']&&_0x52d37f['Variable']['name']&&_0x52d37f[_0xa55c('0x32')]&&_0x52d37f[_0xa55c('0x2e')]){_0x22f6b6[_0x52d37f[_0xa55c('0x37')]['name'][_0xa55c('0x2f')]()]&&(_0x201941['custom_fields'][_0x52d37f[_0xa55c('0x32')]]=_0x22f6b6[_0x52d37f['Variable'][_0xa55c('0x38')][_0xa55c('0x2f')]()][_0xa55c('0x1f')]());}});}if(_0x201941['priority']){_0x201941[_0xa55c('0x39')]=Number(_0x201941[_0xa55c('0x39')]);}return _0x201941;}function getTicket(_0x47e93c,_0x6f9c4c,_0x194e78,_0x4d9083,_0x529ff8){logger[_0xa55c('0xb')]('Creating\x20new\x20ticket...');var _0x1e75dc=_[_0xa55c('0x3a')]({'subject':intUtil['getString'](_0x4d9083['Subjects'],_0x529ff8,'\x20'),'type':'phone','status':'new','labels':[_0xa55c('0x3b'),_0xa55c('0x3c'),_0xa55c('0x3d')][_0xa55c('0x3e')](getTags(_0x4d9083[_0xa55c('0x3f')],'name')),'description':intUtil[_0xa55c('0x40')](_0x4d9083[_0xa55c('0x41')],_0x529ff8,'\x0a'),'_links':{'assigned_user':{'href':util[_0xa55c('0xd')](_0xa55c('0x42'),_0x6f9c4c['id']),'class':_0xa55c('0x43')}},'message':{'direction':'in','body':intUtil[_0xa55c('0x40')](_0x4d9083['Descriptions'],_0x529ff8,'\x0a')}},getCustomFields(_0x4d9083[_0xa55c('0x44')],_0x529ff8));return request({'uri':util['format']('%s/customers/%d/cases',_0x47e93c[_0xa55c('0xf')],_0x194e78['id']),'method':_0xa55c('0x27'),'body':_0x1e75dc});}exports['queue']=function(_0x2bd98b,_0x508bd3,_0x5f25f7,_0x2f8449,_0x3fea03,_0x1630ac){var _0x540337,_0x1b2708;_0x1630ac[_0xa55c('0xf')]=intUtil['stripTrailingSlash'](_0x1630ac[_0xa55c('0xf')]);_0x1630ac['serverUrl']=intUtil[_0xa55c('0x45')](_0x1630ac[_0xa55c('0x46')]);if(_0x3fea03&&_0x3fea03['monitor_format']){logger[_0xa55c('0xb')](_0xa55c('0x47'),'Recording\x20is\x20enabled!');_0x508bd3[_0xa55c('0x48')]=util[_0xa55c('0xd')](_0xa55c('0x49'),_0x1630ac['serverUrl'],_0x508bd3[_0xa55c('0x4a')],md5(_0x508bd3['uniqueid']));}else{_0x508bd3[_0xa55c('0x48')]='';}headers[_0xa55c('0x4b')]=getAuth(_0x1630ac);return getUser(_0x1630ac,_0x2f8449[_0xa55c('0x4c')])['then'](function(_0x41eab1){_0x540337=_0x41eab1;logger[_0xa55c('0xb')]('The\x20User\x20ID\x20is:',_0x540337['id']);return getEndUser(_0x1630ac,_0x508bd3[_0xa55c('0x4d')],_0x508bd3[_0xa55c('0x4e')]);})['then'](function(_0x11ff1d){_0x1b2708=_0x11ff1d;logger[_0xa55c('0xb')]('The\x20Enduser\x20ID\x20is:',_0x1b2708['id']);return getTicket(_0x1630ac,_0x540337,_0x1b2708,_0x5f25f7,_0x508bd3);})[_0xa55c('0x10')](function(_0x81cee8){if(_0x81cee8){logger[_0xa55c('0xb')](_0xa55c('0x4f'));logger['info'](_0xa55c('0x50'),_0x81cee8['id']);switch(_0x1630ac['type']){case _0xa55c('0x51'):logger[_0xa55c('0xb')](_0xa55c('0x47'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0xa55c('0xd')](_0xa55c('0x52'),_0x2f8449['name']),_0xa55c('0x53'),{'recordId':_0x81cee8['id']});break;case _0xa55c('0x54'):logger[_0xa55c('0xb')](_0xa55c('0x47'),_0xa55c('0x55'));emit(util[_0xa55c('0xd')](_0xa55c('0x52'),_0x2f8449[_0xa55c('0x38')]),_0xa55c('0x56'),{'uri':util[_0xa55c('0xd')]('https://xcally.desk.com/web/agent/case/%d',_0x81cee8['id'])});break;default:logger[_0xa55c('0x57')](_0xa55c('0x47'),_0xa55c('0x58'));}}})['catch'](function(_0x4c3095){console[_0xa55c('0x57')](_0x4c3095);logger['error'](_0xa55c('0x47'),JSON['stringify'](_0x4c3095));});};exports[_0xa55c('0x59')]=function(_0x228df4,_0x181802,_0x3f9313,_0x2ecf79,_0x5b1cf3,_0x44b7c1,_0x4607ca){var _0x4b85cc,_0x3929a6;_0x44b7c1[_0xa55c('0xf')]=intUtil[_0xa55c('0x45')](_0x44b7c1[_0xa55c('0xf')]);_0x44b7c1['serverUrl']=intUtil['stripTrailingSlash'](_0x44b7c1[_0xa55c('0x46')]);if(_0x4607ca&&_0x4607ca[_0xa55c('0x5a')]&&_0x4607ca[_0xa55c('0x5a')]!==_0xa55c('0x5b')){logger['info'](_0xa55c('0x5c'),'Recording\x20is\x20enabled!');_0x181802[_0xa55c('0x48')]=util[_0xa55c('0xd')](_0xa55c('0x49'),_0x44b7c1[_0xa55c('0x46')],_0x181802[_0xa55c('0x4a')],md5(_0x181802['uniqueid']));}headers[_0xa55c('0x4b')]=getAuth(_0x44b7c1);return getUser(_0x44b7c1,_0x2ecf79['email'])[_0xa55c('0x10')](function(_0x157afe){_0x4b85cc=_0x157afe;logger[_0xa55c('0xb')](_0xa55c('0x5d'),_0x4b85cc['id']);return getEndUser(_0x44b7c1,_0x181802[_0xa55c('0x5e')],_0x181802[_0xa55c('0x5f')]);})[_0xa55c('0x10')](function(_0x53e2be){_0x3929a6=_0x53e2be;logger[_0xa55c('0xb')](_0xa55c('0x60'),_0x3929a6['id']);return getTicket(_0x44b7c1,_0x4b85cc,_0x3929a6,_0x3f9313,_0x181802);})[_0xa55c('0x10')](function(_0x23a30e){if(_0x23a30e){logger[_0xa55c('0xb')]('Ticket\x20created!');logger[_0xa55c('0xb')](_0xa55c('0x50'),_0x23a30e['id']);switch(_0x44b7c1[_0xa55c('0x2c')]){case _0xa55c('0x51'):logger[_0xa55c('0xb')]('[QUEUE]',_0xa55c('0x61'));emit(util[_0xa55c('0xd')](_0xa55c('0x52'),_0x2ecf79[_0xa55c('0x38')]),_0xa55c('0x53'),{'recordId':_0x23a30e['id']});break;case'newTab':logger[_0xa55c('0xb')]('[QUEUE]',_0xa55c('0x55'));emit(util['format'](_0xa55c('0x52'),_0x2ecf79['name']),_0xa55c('0x56'),{'uri':util[_0xa55c('0xd')](_0xa55c('0x62'),_0x44b7c1[_0xa55c('0xf')],_0x23a30e['id'])});break;default:logger[_0xa55c('0x57')](_0xa55c('0x5c'),_0xa55c('0x58'));}}})[_0xa55c('0x63')](function(_0x14b515){logger[_0xa55c('0x57')]('[OUTBOUND]',JSON[_0xa55c('0x17')](_0x14b515));});};exports[_0xa55c('0x64')]=function(_0x4ef914,_0x18b928,_0x2b8b88,_0x3e3b4b,_0x9fe234,_0x1b8b06){var _0xa38271,_0x3cef1f;_0x1b8b06[_0xa55c('0xf')]=intUtil['stripTrailingSlash'](_0x1b8b06[_0xa55c('0xf')]);_0x1b8b06[_0xa55c('0x46')]=intUtil[_0xa55c('0x45')](_0x1b8b06[_0xa55c('0x46')]);if(_0x9fe234&&_0x9fe234[_0xa55c('0x65')]){logger[_0xa55c('0xb')]('['+_0x18b928[_0xa55c('0x66')][_0xa55c('0x67')]()+']',_0xa55c('0x68'));_0x18b928['recordingURL']=util[_0xa55c('0xd')](_0xa55c('0x49'),_0x1b8b06[_0xa55c('0x46')],_0x18b928[_0xa55c('0x4a')],md5(_0x18b928[_0xa55c('0x4a')]));}else{_0x18b928[_0xa55c('0x48')]='';}headers[_0xa55c('0x4b')]=getAuth(_0x1b8b06);return getUser(_0x1b8b06)[_0xa55c('0x10')](function(_0x2e4cf7){_0xa38271=_0x2e4cf7;logger[_0xa55c('0xb')](_0xa55c('0x5d'),_0xa38271['id']);return getEndUser(_0x1b8b06,_0x18b928['calleridname'],_0x18b928[_0xa55c('0x4e')]);})['then'](function(_0x1228a4){_0x3cef1f=_0x1228a4;logger[_0xa55c('0xb')](_0xa55c('0x60'),_0x3cef1f['id']);return getTicket(_0x1b8b06,_0xa38271,_0x3cef1f,_0x2b8b88,_0x18b928);})['then'](function(_0x4d9722){if(_0x4d9722){logger[_0xa55c('0xb')](_0xa55c('0x4f'));logger[_0xa55c('0xb')](_0xa55c('0x50'),_0x4d9722['id']);}})['catch'](function(_0x149cb9){logger[_0xa55c('0x57')]('['+_0x18b928[_0xa55c('0x66')][_0xa55c('0x67')]()+']',JSON[_0xa55c('0x17')](_0x149cb9));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff