// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x4242=['calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','Agent\x20found!','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','remoteUri','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','map','forEach','type','string','toLowerCase','content','customField','push','idField','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/helpdesk/tickets/%d','error','outbound','recordingFormat','none','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','catch','[OUTBOUND]','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','socket.io-emitter','application/json','emit','info','format','calleridname'];(function(_0x2cf2e9,_0xd58ea1){var _0xd3670d=function(_0x272868){while(--_0x272868){_0x2cf2e9['push'](_0x2cf2e9['shift']());}};_0xd3670d(++_0xd58ea1);}(_0x4242,0xa7));var _0x2424=function(_0x219aba,_0x14d4b9){_0x219aba=_0x219aba-0x0;var _0x80b287=_0x4242[_0x219aba];return _0x80b287;};'use strict';var _=require(_0x2424('0x0'));var rp=require(_0x2424('0x1'));var md5=require('md5');var util=require('util');var Redis=require(_0x2424('0x2'));var intUtil=require(_0x2424('0x3'));var config=require(_0x2424('0x4'));var logger=require(_0x2424('0x5'))(_0x2424('0x6'));config[_0x2424('0x7')]=_[_0x2424('0x8')](config[_0x2424('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x2424('0x9'))(new Redis(config[_0x2424('0x7')]));var headers={'Content-Type':_0x2424('0xa'),'Accept':_0x2424('0xa')};function emit(_0xac4bec,_0x5f1c47,_0x4fd4ce){io['to'](_0xac4bec)[_0x2424('0xb')](_0x5f1c47,_0x4fd4ce);}function getTicket(_0x1cc696,_0x454a6d,_0x10effb,_0x50b9f7,_0xc0b0ff){logger[_0x2424('0xc')]('Creating\x20new\x20ticket...');var _0x4aa840=_['merge']({'responder_id':_0x454a6d['id'],'requester_id':_0x10effb['id'],'name':util[_0x2424('0xd')]('Caller\x20-\x20%s',_0xc0b0ff[_0x2424('0xe')]),'phone':_0xc0b0ff[_0x2424('0xf')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x2424('0x10')](_0x50b9f7[_0x2424('0x11')],_0xc0b0ff,'\x20'),'description':intUtil['getString'](_0x50b9f7[_0x2424('0x12')],_0xc0b0ff,_0x2424('0x13')),'tags':getTags(_0x50b9f7[_0x2424('0x14')],_0x2424('0x15'))},getCustomFields(_0x50b9f7[_0x2424('0x16')],_0xc0b0ff));_0x4aa840[_0x2424('0x17')]=_[_0x2424('0x18')](_['keyBy'](_0x4aa840[_0x2424('0x17')],'id'),'value');return request({'uri':util[_0x2424('0xd')]('%s/api/v2/tickets',_0x1cc696['remoteUri']),'method':_0x2424('0x19'),'body':_0x4aa840})[_0x2424('0x1a')](function(_0x1dc170){logger['info'](_0x2424('0x1b'));return _0x1dc170;});}function getUser(_0x2a87bc,_0x2e5ab3){if(intUtil[_0x2424('0x1c')](_0x2e5ab3)){return request({'uri':util['format'](_0x2424('0x1d'),_0x2a87bc['remoteUri']),'qs':{'email':_0x2e5ab3}})[_0x2424('0x1a')](function(_0x33f318){if(_0x33f318[_0x2424('0x1e')]){logger[_0x2424('0xc')](_0x2424('0x1f'));return _['find'](_0x33f318,function(_0x34ba35){return _0x34ba35[_0x2424('0x20')][_0x2424('0x21')]===_0x2e5ab3;});}else{logger[_0x2424('0xc')](_0x2424('0x22'));return request({'uri':util[_0x2424('0xd')](_0x2424('0x23'),_0x2a87bc[_0x2424('0x24')])})['then'](function(_0xe28849){logger['info'](_0x2424('0x25'));return _0xe28849;});}});}else{logger[_0x2424('0xc')](_0x2424('0x26'));return request({'uri':util[_0x2424('0xd')]('%s/api/v2/agents/me',_0x2a87bc[_0x2424('0x24')])})['then'](function(_0x8bbb58){logger[_0x2424('0xc')](_0x2424('0x25'));return _0x8bbb58;});}}function getEndUser(_0x257c0f,_0x22b6f8,_0xa2b541){logger[_0x2424('0xc')](_0x2424('0x27'),_0xa2b541);return request({'uri':util['format'](_0x2424('0x28'),_0x257c0f[_0x2424('0x24')]),'qs':{'phone':_0xa2b541}})['then'](function(_0xe3e186){if(_0xe3e186['length']){logger[_0x2424('0xc')](_0x2424('0x29'));return _[_0x2424('0x2a')](_0xe3e186,{'phone':_0xa2b541});}else{logger[_0x2424('0xc')](_0x2424('0x2b'));return request({'uri':util[_0x2424('0xd')](_0x2424('0x28'),_0x257c0f[_0x2424('0x24')]),'method':_0x2424('0x19'),'body':{'name':_0x22b6f8,'phone':_0xa2b541}})[_0x2424('0x1a')](function(_0x328573){logger['info'](_0x2424('0x2c'));return _0x328573;});}});}function getAuth(_0x226947){return util['format'](_0x2424('0x2d'),new Buffer(_0x226947[_0x2424('0x2e')]+':X')[_0x2424('0x2f')](_0x2424('0x30')));}function request(_0x5e745e){logger[_0x2424('0x31')](_0x2424('0x32'),JSON[_0x2424('0x33')](_0x5e745e));return rp(_[_0x2424('0x8')](_0x5e745e,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x31312d,_0x24a6eb){var _0x52028a=[];if(_0x31312d&&_0x31312d[_0x2424('0x1e')]>0x0){_0x52028a=_[_0x2424('0x34')](_0x31312d,_0x24a6eb);}return _0x52028a;}function getCustomFields(_0x2b1406,_0x2893b3){var _0x5057e9=[];var _0x1bd699={'custom_fields':[]};if(_0x2b1406[_0x2424('0x1e')]>0x0){_[_0x2424('0x35')](_0x2b1406,function(_0x7e53fa){if(_0x7e53fa[_0x2424('0x36')]===_0x2424('0x37')&&_0x7e53fa['nameField']&&!_0x7e53fa['customField']){_0x1bd699[_0x7e53fa['nameField'][_0x2424('0x38')]()]=_0x7e53fa[_0x2424('0x39')][_0x2424('0x2f')]();}else if(_0x7e53fa[_0x2424('0x36')]===_0x2424('0x37')&&_0x7e53fa['idField']&&_0x7e53fa[_0x2424('0x3a')]){_0x1bd699[_0x2424('0x17')][_0x2424('0x3b')]({'id':_0x7e53fa[_0x2424('0x3c')],'value':_0x7e53fa[_0x2424('0x39')][_0x2424('0x2f')]()});}else if(_0x7e53fa[_0x2424('0x36')]==='variable'&&_0x7e53fa[_0x2424('0x3d')]&&_0x7e53fa['idField']&&_0x7e53fa[_0x2424('0x3a')]){_0x2893b3[_0x7e53fa[_0x2424('0x3d')]]&&_0x1bd699[_0x2424('0x17')][_0x2424('0x3b')]({'id':_0x7e53fa[_0x2424('0x3c')],'value':_0x2893b3[_0x7e53fa['variableName']][_0x2424('0x2f')]()});}else if(_0x7e53fa[_0x2424('0x36')]===_0x2424('0x3e')&&_0x7e53fa['Variable']&&_0x7e53fa[_0x2424('0x3f')][_0x2424('0x15')]&&_0x7e53fa[_0x2424('0x3c')]&&_0x7e53fa[_0x2424('0x3a')]){_0x2893b3[_0x7e53fa[_0x2424('0x3f')][_0x2424('0x15')][_0x2424('0x38')]()]&&_0x1bd699[_0x2424('0x17')][_0x2424('0x3b')]({'id':_0x7e53fa['idField'],'value':_0x2893b3[_0x7e53fa[_0x2424('0x3f')][_0x2424('0x15')][_0x2424('0x38')]()]['toString']()});}});}return _0x1bd699;}exports[_0x2424('0x40')]=function(_0x201f2c,_0xdbdac3,_0x131d68,_0x2c4a66,_0x206e54,_0x30f08e){var _0x142b25,_0x107ec4;_0x30f08e[_0x2424('0x24')]=intUtil[_0x2424('0x41')](_0x30f08e[_0x2424('0x24')]);_0x30f08e['serverUrl']=intUtil[_0x2424('0x41')](_0x30f08e[_0x2424('0x42')]);if(_0x206e54&&_0x206e54['monitor_format']){logger[_0x2424('0xc')](_0x2424('0x43'),_0x2424('0x44'));_0xdbdac3[_0x2424('0x45')]=util['format'](_0x2424('0x46'),_0x30f08e[_0x2424('0x42')],_0xdbdac3[_0x2424('0x47')],md5(_0xdbdac3[_0x2424('0x47')]));}else{_0xdbdac3[_0x2424('0x45')]='';}headers[_0x2424('0x48')]=getAuth(_0x30f08e);return getUser(_0x30f08e,_0x2c4a66[_0x2424('0x21')])[_0x2424('0x1a')](function(_0x53cc88){_0x142b25=_0x53cc88;logger[_0x2424('0xc')](_0x2424('0x49'),_0x142b25['id']);return getEndUser(_0x30f08e,_0xdbdac3[_0x2424('0xe')],_0xdbdac3[_0x2424('0xf')]);})[_0x2424('0x1a')](function(_0x2aae1b){_0x107ec4=_0x2aae1b;logger[_0x2424('0xc')](_0x2424('0x4a'),_0x107ec4['id']);return getTicket(_0x30f08e,_0x142b25,_0x107ec4,_0x131d68,_0xdbdac3);})['then'](function(_0x339eff){if(_0x339eff&&_0x339eff['id']){logger[_0x2424('0xc')](_0x2424('0x1b'));logger[_0x2424('0xc')]('The\x20Ticket\x20ID\x20is:',_0x339eff['id']);logger[_0x2424('0xc')]('[QUEUE]',_0x2424('0x4b'));emit(util[_0x2424('0xd')](_0x2424('0x4c'),_0x2c4a66['name']),'trigger:browser:url',{'uri':util[_0x2424('0xd')](_0x2424('0x4d'),_0x30f08e[_0x2424('0x24')],_0x339eff['id'])});}})['catch'](function(_0xe09782){logger[_0x2424('0x4e')](_0x2424('0x43'),JSON['stringify'](_0xe09782));});};exports[_0x2424('0x4f')]=function(_0x2d19af,_0x10f0a8,_0x42c102,_0x1d01ff,_0x5308b7,_0x456653,_0x12c756){var _0x2760c2,_0x34e71c;_0x456653[_0x2424('0x24')]=intUtil[_0x2424('0x41')](_0x456653[_0x2424('0x24')]);_0x456653[_0x2424('0x42')]=intUtil[_0x2424('0x41')](_0x456653[_0x2424('0x42')]);if(_0x12c756&&_0x12c756[_0x2424('0x50')]&&_0x12c756[_0x2424('0x50')]!==_0x2424('0x51')){logger[_0x2424('0xc')]('[OUTBOUND]',_0x2424('0x44'));_0x10f0a8['recordingURL']=util[_0x2424('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x456653[_0x2424('0x42')],_0x10f0a8[_0x2424('0x47')],md5(_0x10f0a8[_0x2424('0x47')]));}headers[_0x2424('0x48')]=getAuth(_0x456653);return getUser(_0x456653,_0x1d01ff[_0x2424('0x21')])[_0x2424('0x1a')](function(_0x54c64f){_0x2760c2=_0x54c64f;logger['info']('The\x20User\x20ID\x20is:',_0x2760c2['id']);return getEndUser(_0x456653,_0x10f0a8[_0x2424('0x52')],_0x10f0a8[_0x2424('0x53')]);})['then'](function(_0x2d57cb){_0x34e71c=_0x2d57cb;logger[_0x2424('0xc')](_0x2424('0x4a'),_0x34e71c['id']);return getTicket(_0x456653,_0x2760c2,_0x34e71c,_0x42c102,_0x10f0a8);})[_0x2424('0x1a')](function(_0x4b87dc){if(_0x4b87dc&&_0x4b87dc['id']){logger[_0x2424('0xc')](_0x2424('0x1b'));logger[_0x2424('0xc')](_0x2424('0x54'),_0x4b87dc['id']);logger[_0x2424('0xc')]('[OUTBOUND]',_0x2424('0x4b'));emit(util[_0x2424('0xd')](_0x2424('0x4c'),_0x1d01ff[_0x2424('0x15')]),'trigger:browser:url',{'uri':util['format'](_0x2424('0x4d'),_0x456653['remoteUri'],_0x4b87dc['id'])});}})[_0x2424('0x55')](function(_0x395d33){logger[_0x2424('0x4e')](_0x2424('0x56'),JSON[_0x2424('0x33')](_0x395d33));});};exports[_0x2424('0x57')]=function(_0x1c88eb,_0x2ffcc0,_0x3eeb24,_0x168387,_0x5a207e,_0x36cb14){var _0x1a5bbf,_0x119534;_0x36cb14[_0x2424('0x24')]=intUtil[_0x2424('0x41')](_0x36cb14[_0x2424('0x24')]);_0x36cb14['serverUrl']=intUtil[_0x2424('0x41')](_0x36cb14[_0x2424('0x42')]);if(_0x5a207e&&_0x5a207e[_0x2424('0x58')]){logger[_0x2424('0xc')]('['+_0x2ffcc0['lastevent']['toUpperCase']()+']',_0x2424('0x44'));_0x2ffcc0[_0x2424('0x45')]=util[_0x2424('0xd')](_0x2424('0x46'),_0x36cb14[_0x2424('0x42')],_0x2ffcc0[_0x2424('0x47')],md5(_0x2ffcc0[_0x2424('0x47')]));}else{_0x2ffcc0[_0x2424('0x45')]='';}headers[_0x2424('0x48')]=getAuth(_0x36cb14);return getUser(_0x36cb14,'')[_0x2424('0x1a')](function(_0x3a7568){_0x1a5bbf=_0x3a7568;logger[_0x2424('0xc')](_0x2424('0x49'),_0x1a5bbf['id']);return getEndUser(_0x36cb14,_0x2ffcc0[_0x2424('0xe')],_0x2ffcc0['calleridnum']);})[_0x2424('0x1a')](function(_0x4168e5){_0x119534=_0x4168e5;logger[_0x2424('0xc')](_0x2424('0x4a'),_0x119534['id']);return getTicket(_0x36cb14,_0x1a5bbf,_0x119534,_0x3eeb24,_0x2ffcc0);})[_0x2424('0x1a')](function(_0xe787c){if(_0xe787c){logger[_0x2424('0xc')]('Ticket\x20created!');logger[_0x2424('0xc')](_0x2424('0x54'),_0xe787c['id']);}})[_0x2424('0x55')](function(_0x47afd7){logger['error']('['+_0x2ffcc0[_0x2424('0x59')][_0x2424('0x5a')]()+']',JSON[_0x2424('0x33')](_0x47afd7));});};
\ No newline at end of file
+var _0x2b7a=['Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','trigger:browser:url','%s/helpdesk/tickets/%d','error','[QUEUE]','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','monitor_format','toUpperCase','lastevent','request-promise','md5','util','./util','../../../../config/environment','freshdesk','redis','defaults','application/json','emit','info','Creating\x20new\x20ticket...','merge','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','format','remoteUri','validateEmail','then','length','Agent\x20found!','find','contact','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','POST','Enduser\x20created.','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','forEach','includes','type','nameField','content','picklist','idField','customField','push','variable','variableName','customVariable','Variable','toLowerCase','stripTrailingSlash','serverUrl'];(function(_0x2b64ab,_0x37f9de){var _0xd292c8=function(_0x51ca85){while(--_0x51ca85){_0x2b64ab['push'](_0x2b64ab['shift']());}};_0xd292c8(++_0x37f9de);}(_0x2b7a,0x70));var _0xa2b7=function(_0x45f15d,_0x53bece){_0x45f15d=_0x45f15d-0x0;var _0x143267=_0x2b7a[_0x45f15d];return _0x143267;};'use strict';var _=require('lodash');var rp=require(_0xa2b7('0x0'));var md5=require(_0xa2b7('0x1'));var util=require(_0xa2b7('0x2'));var Redis=require('ioredis');var intUtil=require(_0xa2b7('0x3'));var config=require(_0xa2b7('0x4'));var logger=require('../../../../config/logger')(_0xa2b7('0x5'));config[_0xa2b7('0x6')]=_[_0xa2b7('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xa2b7('0x6')]));var headers={'Content-Type':_0xa2b7('0x8'),'Accept':_0xa2b7('0x8')};function emit(_0x1cb79c,_0x286dcc,_0x309b3e){io['to'](_0x1cb79c)[_0xa2b7('0x9')](_0x286dcc,_0x309b3e);}function getTicket(_0x50894f,_0x46e921,_0x45bffc,_0x5cc18f,_0x1782ad){logger[_0xa2b7('0xa')](_0xa2b7('0xb'));var _0x595832=_[_0xa2b7('0xc')]({'responder_id':_0x46e921['id'],'requester_id':_0x45bffc['id'],'name':util['format']('Caller\x20-\x20%s',_0x1782ad[_0xa2b7('0xd')]),'phone':_0x1782ad[_0xa2b7('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xa2b7('0xf')](_0x5cc18f[_0xa2b7('0x10')],_0x1782ad,'\x20'),'description':intUtil['getString'](_0x5cc18f[_0xa2b7('0x11')],_0x1782ad,_0xa2b7('0x12')),'tags':getTags(_0x5cc18f[_0xa2b7('0x13')],_0xa2b7('0x14'))},getCustomFields(_0x5cc18f[_0xa2b7('0x15')],_0x1782ad));_0x595832['custom_fields']=_[_0xa2b7('0x16')](_[_0xa2b7('0x17')](_0x595832[_0xa2b7('0x18')],'id'),_0xa2b7('0x19'));return request({'uri':util[_0xa2b7('0x1a')]('%s/api/v2/tickets',_0x50894f[_0xa2b7('0x1b')]),'method':'POST','body':_0x595832})['then'](function(_0x5dc2bc){logger['info']('Ticket\x20created!');return _0x5dc2bc;});}function getUser(_0x3f61c0,_0x4bd2d3){if(intUtil[_0xa2b7('0x1c')](_0x4bd2d3)){return request({'uri':util[_0xa2b7('0x1a')]('%s/api/v2/agents',_0x3f61c0[_0xa2b7('0x1b')]),'qs':{'email':_0x4bd2d3}})[_0xa2b7('0x1d')](function(_0x368b9a){if(_0x368b9a[_0xa2b7('0x1e')]){logger[_0xa2b7('0xa')](_0xa2b7('0x1f'));return _[_0xa2b7('0x20')](_0x368b9a,function(_0x352d23){return _0x352d23[_0xa2b7('0x21')][_0xa2b7('0x22')]===_0x4bd2d3;});}else{logger[_0xa2b7('0xa')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xa2b7('0x1a')](_0xa2b7('0x23'),_0x3f61c0['remoteUri'])})[_0xa2b7('0x1d')](function(_0x774199){logger['info'](_0xa2b7('0x24'));return _0x774199;});}});}else{logger['info'](_0xa2b7('0x25'));return request({'uri':util[_0xa2b7('0x1a')]('%s/api/v2/agents/me',_0x3f61c0[_0xa2b7('0x1b')])})[_0xa2b7('0x1d')](function(_0x2b4e82){logger[_0xa2b7('0xa')](_0xa2b7('0x24'));return _0x2b4e82;});}}function getEndUser(_0x517698,_0x576ca2,_0x15afee){logger[_0xa2b7('0xa')](_0xa2b7('0x26'),_0x15afee);return request({'uri':util[_0xa2b7('0x1a')](_0xa2b7('0x27'),_0x517698[_0xa2b7('0x1b')]),'qs':{'phone':_0x15afee}})[_0xa2b7('0x1d')](function(_0xbaf3fe){if(_0xbaf3fe[_0xa2b7('0x1e')]){logger[_0xa2b7('0xa')](_0xa2b7('0x28'));return _[_0xa2b7('0x20')](_0xbaf3fe,{'phone':_0x15afee});}else{logger[_0xa2b7('0xa')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xa2b7('0x1a')](_0xa2b7('0x27'),_0x517698[_0xa2b7('0x1b')]),'method':_0xa2b7('0x29'),'body':{'name':_0x576ca2,'phone':_0x15afee}})[_0xa2b7('0x1d')](function(_0x52ce73){logger[_0xa2b7('0xa')](_0xa2b7('0x2a'));return _0x52ce73;});}});}function getAuth(_0x1dff34){return util[_0xa2b7('0x1a')](_0xa2b7('0x2b'),new Buffer(_0x1dff34['apiKey']+':X')[_0xa2b7('0x2c')](_0xa2b7('0x2d')));}function request(_0x5aa5bc){logger[_0xa2b7('0x2e')](_0xa2b7('0x2f'),JSON[_0xa2b7('0x30')](_0x5aa5bc));return rp(_[_0xa2b7('0x7')](_0x5aa5bc,{'method':_0xa2b7('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x47f4a8,_0x516778){var _0x35c544=[];if(_0x47f4a8&&_0x47f4a8[_0xa2b7('0x1e')]>0x0){_0x35c544=_['map'](_0x47f4a8,_0x516778);}return _0x35c544;}function getCustomFields(_0x311b6b,_0x213248){var _0x560fe4=[];var _0x1d80e8={'custom_fields':[]};if(_0x311b6b[_0xa2b7('0x1e')]>0x0){_[_0xa2b7('0x32')](_0x311b6b,function(_0x2c54e3){if(_[_0xa2b7('0x33')](['string','picklist'],_0x2c54e3[_0xa2b7('0x34')])&&_0x2c54e3[_0xa2b7('0x35')]&&!_0x2c54e3['customField']){_0x1d80e8[_0x2c54e3[_0xa2b7('0x35')]['toLowerCase']()]=_0x2c54e3[_0xa2b7('0x36')]['toString']();}else if(_[_0xa2b7('0x33')](['string',_0xa2b7('0x37')],_0x2c54e3[_0xa2b7('0x34')])&&_0x2c54e3[_0xa2b7('0x38')]&&_0x2c54e3[_0xa2b7('0x39')]){_0x1d80e8[_0xa2b7('0x18')][_0xa2b7('0x3a')]({'id':_0x2c54e3['idField'],'value':_0x2c54e3[_0xa2b7('0x36')]['toString']()});}else if(_0x2c54e3[_0xa2b7('0x34')]===_0xa2b7('0x3b')&&_0x2c54e3[_0xa2b7('0x3c')]&&_0x2c54e3['idField']&&_0x2c54e3[_0xa2b7('0x39')]){_0x213248[_0x2c54e3[_0xa2b7('0x3c')]]&&_0x1d80e8['custom_fields']['push']({'id':_0x2c54e3[_0xa2b7('0x38')],'value':_0x213248[_0x2c54e3[_0xa2b7('0x3c')]][_0xa2b7('0x2c')]()});}else if(_0x2c54e3['type']===_0xa2b7('0x3d')&&_0x2c54e3[_0xa2b7('0x3e')]&&_0x2c54e3[_0xa2b7('0x3e')][_0xa2b7('0x14')]&&_0x2c54e3['idField']&&_0x2c54e3[_0xa2b7('0x39')]){_0x213248[_0x2c54e3[_0xa2b7('0x3e')]['name'][_0xa2b7('0x3f')]()]&&_0x1d80e8[_0xa2b7('0x18')][_0xa2b7('0x3a')]({'id':_0x2c54e3['idField'],'value':_0x213248[_0x2c54e3[_0xa2b7('0x3e')][_0xa2b7('0x14')][_0xa2b7('0x3f')]()][_0xa2b7('0x2c')]()});}});}return _0x1d80e8;}exports['queue']=function(_0x2abb0f,_0xfd6da4,_0x1c6fe3,_0x27409b,_0x6bb333,_0xd9047a){var _0x395ed8,_0x3d8f3a;_0xd9047a[_0xa2b7('0x1b')]=intUtil[_0xa2b7('0x40')](_0xd9047a[_0xa2b7('0x1b')]);_0xd9047a[_0xa2b7('0x41')]=intUtil[_0xa2b7('0x40')](_0xd9047a[_0xa2b7('0x41')]);if(_0x6bb333&&_0x6bb333['monitor_format']){logger[_0xa2b7('0xa')]('[QUEUE]',_0xa2b7('0x42'));_0xfd6da4[_0xa2b7('0x43')]=util[_0xa2b7('0x1a')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xd9047a[_0xa2b7('0x41')],_0xfd6da4[_0xa2b7('0x44')],md5(_0xfd6da4['uniqueid']));}else{_0xfd6da4[_0xa2b7('0x43')]='';}headers[_0xa2b7('0x45')]=getAuth(_0xd9047a);return getUser(_0xd9047a,_0x27409b[_0xa2b7('0x22')])[_0xa2b7('0x1d')](function(_0x48a899){_0x395ed8=_0x48a899;logger[_0xa2b7('0xa')]('The\x20User\x20ID\x20is:',_0x395ed8['id']);return getEndUser(_0xd9047a,_0xfd6da4['calleridname'],_0xfd6da4[_0xa2b7('0xe')]);})['then'](function(_0x4ad040){_0x3d8f3a=_0x4ad040;logger[_0xa2b7('0xa')](_0xa2b7('0x46'),_0x3d8f3a['id']);return getTicket(_0xd9047a,_0x395ed8,_0x3d8f3a,_0x1c6fe3,_0xfd6da4);})['then'](function(_0x5918ce){if(_0x5918ce&&_0x5918ce['id']){logger['info'](_0xa2b7('0x47'));logger[_0xa2b7('0xa')]('The\x20Ticket\x20ID\x20is:',_0x5918ce['id']);logger[_0xa2b7('0xa')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xa2b7('0x1a')]('user:%s',_0x27409b[_0xa2b7('0x14')]),_0xa2b7('0x48'),{'uri':util[_0xa2b7('0x1a')](_0xa2b7('0x49'),_0xd9047a[_0xa2b7('0x1b')],_0x5918ce['id'])});}})['catch'](function(_0x4284e1){logger[_0xa2b7('0x4a')](_0xa2b7('0x4b'),JSON[_0xa2b7('0x30')](_0x4284e1));});};exports['outbound']=function(_0x307c3c,_0x1068c7,_0x4abcaa,_0x21c91b,_0x5f0834,_0x69825e,_0x2856cb){var _0x232568,_0x1dc792;_0x69825e[_0xa2b7('0x1b')]=intUtil[_0xa2b7('0x40')](_0x69825e[_0xa2b7('0x1b')]);_0x69825e[_0xa2b7('0x41')]=intUtil['stripTrailingSlash'](_0x69825e[_0xa2b7('0x41')]);if(_0x2856cb&&_0x2856cb['recordingFormat']&&_0x2856cb[_0xa2b7('0x4c')]!=='none'){logger[_0xa2b7('0xa')](_0xa2b7('0x4d'),_0xa2b7('0x42'));_0x1068c7[_0xa2b7('0x43')]=util[_0xa2b7('0x1a')](_0xa2b7('0x4e'),_0x69825e[_0xa2b7('0x41')],_0x1068c7[_0xa2b7('0x44')],md5(_0x1068c7['uniqueid']));}headers[_0xa2b7('0x45')]=getAuth(_0x69825e);return getUser(_0x69825e,_0x21c91b['email'])['then'](function(_0x528411){_0x232568=_0x528411;logger[_0xa2b7('0xa')](_0xa2b7('0x4f'),_0x232568['id']);return getEndUser(_0x69825e,_0x1068c7[_0xa2b7('0x50')],_0x1068c7[_0xa2b7('0x51')]);})['then'](function(_0x208f0e){_0x1dc792=_0x208f0e;logger['info']('The\x20Enduser\x20ID\x20is:',_0x1dc792['id']);return getTicket(_0x69825e,_0x232568,_0x1dc792,_0x4abcaa,_0x1068c7);})['then'](function(_0xc4be3d){if(_0xc4be3d&&_0xc4be3d['id']){logger['info'](_0xa2b7('0x47'));logger[_0xa2b7('0xa')](_0xa2b7('0x52'),_0xc4be3d['id']);logger['info'](_0xa2b7('0x4d'),_0xa2b7('0x53'));emit(util[_0xa2b7('0x1a')]('user:%s',_0x21c91b[_0xa2b7('0x14')]),_0xa2b7('0x48'),{'uri':util[_0xa2b7('0x1a')]('%s/helpdesk/tickets/%d',_0x69825e['remoteUri'],_0xc4be3d['id'])});}})[_0xa2b7('0x54')](function(_0x110dfa){logger[_0xa2b7('0x4a')](_0xa2b7('0x4d'),JSON['stringify'](_0x110dfa));});};exports[_0xa2b7('0x55')]=function(_0x1fe7b1,_0x380129,_0x418320,_0x40989e,_0xf94950,_0x3bc1be){var _0x226cf7,_0x14f92e;_0x3bc1be[_0xa2b7('0x1b')]=intUtil[_0xa2b7('0x40')](_0x3bc1be[_0xa2b7('0x1b')]);_0x3bc1be[_0xa2b7('0x41')]=intUtil[_0xa2b7('0x40')](_0x3bc1be['serverUrl']);if(_0xf94950&&_0xf94950[_0xa2b7('0x56')]){logger['info']('['+_0x380129['lastevent'][_0xa2b7('0x57')]()+']',_0xa2b7('0x42'));_0x380129[_0xa2b7('0x43')]=util[_0xa2b7('0x1a')](_0xa2b7('0x4e'),_0x3bc1be[_0xa2b7('0x41')],_0x380129[_0xa2b7('0x44')],md5(_0x380129['uniqueid']));}else{_0x380129['recordingURL']='';}headers[_0xa2b7('0x45')]=getAuth(_0x3bc1be);return getUser(_0x3bc1be,'')[_0xa2b7('0x1d')](function(_0x26fa41){_0x226cf7=_0x26fa41;logger[_0xa2b7('0xa')](_0xa2b7('0x4f'),_0x226cf7['id']);return getEndUser(_0x3bc1be,_0x380129['calleridname'],_0x380129['calleridnum']);})[_0xa2b7('0x1d')](function(_0x52cf17){_0x14f92e=_0x52cf17;logger[_0xa2b7('0xa')](_0xa2b7('0x46'),_0x14f92e['id']);return getTicket(_0x3bc1be,_0x226cf7,_0x14f92e,_0x418320,_0x380129);})[_0xa2b7('0x1d')](function(_0x5b32bd){if(_0x5b32bd){logger[_0xa2b7('0xa')](_0xa2b7('0x47'));logger[_0xa2b7('0xa')](_0xa2b7('0x52'),_0x5b32bd['id']);}})[_0xa2b7('0x54')](function(_0x2ba4f9){logger[_0xa2b7('0x4a')]('['+_0x380129[_0xa2b7('0x58')][_0xa2b7('0x57')]()+']',JSON['stringify'](_0x2ba4f9));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff