Built motion from commit e1760111.|2.6.18
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 857f2d8..53ef618 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x6e60=['endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','picklist','nameField','customField','toLowerCase','content','toString','includes','type','idField','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','POST','incident','assign','getString','Subjects','Descriptions','Fields','ticketNumber','number',']\x20getTicket\x20crm','label','label_entry','Incident\x20-\x20','all','push','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','email','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','[OUTBOUND]','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','ticketId',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','defaults','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','info','toUpperCase','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','user','endUserNumber','],\x20EndUser\x20schema','sys_user?sysparm_query=phone%3D','length'];(function(_0x31ee1c,_0x2d7dfe){var _0x4619b6=function(_0x46173d){while(--_0x46173d){_0x31ee1c['push'](_0x31ee1c['shift']());}};_0x4619b6(++_0x2d7dfe);}(_0x6e60,0x119));var _0x06e6=function(_0x57e4d3,_0xe4f142){_0x57e4d3=_0x57e4d3-0x0;var _0x68da48=_0x6e60[_0x57e4d3];return _0x68da48;};'use strict';var _=require(_0x06e6('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x06e6('0x1'));var md5=require(_0x06e6('0x2'));var Redis=require(_0x06e6('0x3'));var intUtil=require(_0x06e6('0x4'));var config=require(_0x06e6('0x5'));var logger=require(_0x06e6('0x6'))(_0x06e6('0x7'));config['redis']=_[_0x06e6('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x06e6('0x9'))(new Redis(config['redis']));function getAdminUser(_0x3aefb0,_0x104030,_0x550cd7,_0x39fcde,_0x4e3162,_0x176cde){return new Promise(function(_0xa4d9f,_0x5360b4){var _0x55a00={'method':_0x06e6('0xa'),'uri':_0x39fcde+_0x06e6('0xb')+'&'+_0x4e3162+'&'+_0x176cde,'auth':_0x104030,'json':!![]};return rp(_0x55a00)[_0x06e6('0xc')](function(_0x251055){if(_0x251055[_0x06e6('0xd')]['length']>0x0){_0x550cd7[_0x06e6('0xe')]=_0x251055[_0x06e6('0xd')][0x0][_0x06e6('0xf')];}logger[_0x06e6('0x10')]('['+[_0x3aefb0[_0x06e6('0x11')]()]+'],\x20getAdminUser\x20crm',_0x550cd7);_0xa4d9f(_0x550cd7);})[_0x06e6('0x12')](function(_0x3e57a6){logger[_0x06e6('0x13')]('['+[_0x3aefb0[_0x06e6('0x11')]()]+']',_0x3e57a6[_0x06e6('0x14')]);_0x5360b4(_0x3e57a6[_0x06e6('0x14')]);});});}function getUser(_0x18e2b8,_0x964c36,_0x18065e,_0x320255,_0x3eaa58){return function(_0x465aa0){logger[_0x06e6('0x10')]('['+[_0x18e2b8[_0x06e6('0x11')]()]+_0x06e6('0x15'),_0x465aa0);return new Promise(function(_0x57d67a,_0x5e7b1c){if(intUtil[_0x06e6('0x16')](_0x465aa0['userEmail'])){var _0x3ab8a3={'method':_0x06e6('0xa'),'uri':_0x18065e+_0x06e6('0x17')+_0x465aa0[_0x06e6('0x18')]+'&'+_0x320255+'&'+_0x3eaa58,'auth':_0x964c36,'json':!![]};logger[_0x06e6('0x10')]('['+[_0x18e2b8['toUpperCase']()]+_0x06e6('0x19'),_0x3ab8a3);return rp(_0x3ab8a3)[_0x06e6('0xc')](function(_0x297f37){logger[_0x06e6('0x10')]('['+[_0x18e2b8['toUpperCase']()]+_0x06e6('0x1a'),_0x297f37);if(_0x297f37['result']['length']>0x0&&String(_0x297f37[_0x06e6('0xd')][0x0]['active'])===_0x06e6('0x1b')){_0x465aa0[_0x06e6('0x1c')]=_0x297f37['result'][0x0][_0x06e6('0xf')];}else{_0x465aa0[_0x06e6('0x1c')]=_0x465aa0[_0x06e6('0xe')];_0x465aa0[_0x06e6('0x18')]=_0x465aa0[_0x06e6('0x1d')];}logger[_0x06e6('0x10')]('['+[_0x18e2b8[_0x06e6('0x11')]()]+_0x06e6('0x1e'),_0x465aa0);_0x57d67a(_0x465aa0);})[_0x06e6('0x12')](function(_0x2a00d){logger['error']('['+[_0x18e2b8['toUpperCase']()]+']',_0x2a00d[_0x06e6('0x14')]);_0x5e7b1c(_0x2a00d['message']);});}else{logger[_0x06e6('0x10')]('['+[_0x18e2b8['toUpperCase']()]+_0x06e6('0x1f'));_0x465aa0['userId']=_0x465aa0[_0x06e6('0xe')];_0x465aa0[_0x06e6('0x18')]=_0x465aa0['adminEmail'];_0x57d67a(_0x465aa0);}});};}function createEndUser(_0xcf57e8,_0xec871,_0x4b3eb2,_0x16c96e,_0x2a9ebe){logger['info']('['+[_0xcf57e8[_0x06e6('0x11')]()]+'],\x20createEndUser\x20input\x20crm',_0x4b3eb2);return new Promise(function(_0x37065e,_0xf7737e){var _0x2deb2b={'method':'POST','uri':_0x16c96e+'sys_user?'+_0x2a9ebe,'body':{'user_name':_0x4b3eb2['endUserNumber'],'roles':_0x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(_0x16fef7['result'][_0x06e6('0x24')]>0x0){var _0x11ebef=_0x16fef7[_0x06e6('0xd')][0x0][_0x06e6('0xf')];_0x293440(_0x11ebef);}else{return createRemoteTag(_0x46560b,_0x5ddf25,_0x536485,_0x5e5909)['then'](function(_0x10e881){_0x293440(_0x10e881);});}});});}function assignTagToIncident(_0x406179,_0x3c664d,_0x310c47,_0x18a806,_0x571b0c){return new Promise(function(_0x52f337,_0x2361af){var _0x45d0ea={'method':'POST','uri':_0x310c47+_0x06e6('0x44')+'?'+_0x571b0c,'body':{'label':_0x406179,'table':'incident','id_type':'Incident','table_key':_0x18a806['ticketId'],'title':_0x06e6('0x45')+_0x18a806[_0x06e6('0x40')],'id_display':_0x18a806[_0x06e6('0x40')]},'auth':_0x3c664d,'json':!![]};return rp(_0x45d0ea)['then'](function(_0x205a42){_0x52f337();})[_0x06e6('0x12')](function(){_0x52f337();});});}function manageTags(_0xe68c35,_0x444058,_0x182f1d,_0x2a2046,_0x49a3ac,_0x4d334b,_0x336298){return new Promise(function(_0x392880,_0x495f94){var _0x55af5e=[];_0x444058['forEach'](function(_0x4fd568){_0x55af5e['push'](getRemoteTag(_0x4fd568,_0x182f1d,_0x2a2046,_0x4d334b,_0x336298));});return Promise[_0x06e6('0x46')](_0x55af5e)['then'](function(_0x3af4a7){if(_0x3af4a7['length']){logger['info']('['+[_0xe68c35['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x3af4a7);var _0x11b4fe=[];_0x3af4a7[_0x06e6('0x28')](function(_0xfc2723){_0x11b4fe[_0x06e6('0x47')](assignTagToIncident(_0xfc2723,_0x182f1d,_0x2a2046,_0x49a3ac,_0x4d334b));});return Promise[_0x06e6('0x46')](_0x11b4fe)[_0x06e6('0xc')](function(){_0x392880();})[_0x06e6('0x12')](function(){_0x392880();});}else{_0x392880();}});});}function getTags(_0x39e69b,_0x10c10a,_0x112c26,_0x5e5a74,_0xc59605,_0x32cf68){return function(_0x4a6f53){return new Promise(function(_0x213bbf,_0x1b0b4a){var _0x4ed418=[];var _0x21e4c5=_0x5e5a74[_0x06e6('0x48')];if(_0x21e4c5&&_0x21e4c5[_0x06e6('0x24')]>0x0){_0x4ed418=_[_0x06e6('0x49')](_0x21e4c5,_0x06e6('0x36'));}if(_0x4ed418['length']>0x0){return manageTags(_0x39e69b,_0x4ed418,_0x10c10a,_0x112c26,_0x4a6f53,_0xc59605,_0x32cf68)[_0x06e6('0xc')](function(){_0x213bbf(_0x4a6f53);});}else{_0x213bbf(_0x4a6f53);}});};}function emit(_0x45f7c5,_0x3ae9cb,_0x5c6c4e){var _0x5a5280=_0x06e6('0x4a')+_0x06e6('0x4b')+_0x06e6('0x4c')+_0x06e6('0x4d');var _0x1ed467={'uri':_0x45f7c5+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x5c6c4e+_0x5a5280};io['to'](util[_0x06e6('0x4e')](_0x06e6('0x4f'),_0x3ae9cb))['emit'](_0x06e6('0x50'),_0x1ed467);}exports['cs']=function(_0xaea9a2,_0x28fa40,_0x150ef2,_0xa742a3,_0x1be148,_0x2781e4,_0x2a4dd6,_0x58b725){var _0x472b26={};var _0x1f50e0={'user':_0x2781e4[_0x06e6('0x51')],'pass':_0x2781e4[_0x06e6('0x52')]};var _0x3c18b0=_0x06e6('0x53');var _0x25681f=_0x06e6('0x54');_0x2781e4[_0x06e6('0x55')]=intUtil[_0x06e6('0x56')](_0x2781e4[_0x06e6('0x55')]);_0x2781e4['serverUrl']=intUtil[_0x06e6('0x56')](_0x2781e4[_0x06e6('0x57')]);var _0x7e0c51=util[_0x06e6('0x4e')](_0x06e6('0x58'),_0x2781e4['remoteUri']);_0x472b26[_0x06e6('0x18')]=!_['isNil'](_0xa742a3)?_0xa742a3['email']:null;_0x472b26['adminEmail']=_0x2781e4[_0x06e6('0x59')];_0x472b26[_0x06e6('0x21')]=_0x58b725[_0x06e6('0x2c')]()===_0x06e6('0x38')?_0x28fa40['destcalleridnum']:_0x28fa40[_0x06e6('0x5a')];_0x472b26[_0x06e6('0x5b')]=_0x58b725===_0x06e6('0x5c')||_0x58b725===_0x06e6('0x5d')?'queue':'outbound';var _0x516bae=util[_0x06e6('0x4e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2781e4[_0x06e6('0x57')],_0x28fa40[_0x06e6('0x5e')],md5(_0x28fa40[_0x06e6('0x5e')]));if(_0x1be148&&_0x1be148[_0x06e6('0x5f')]){logger[_0x06e6('0x10')](_0x06e6('0x60'),_0x06e6('0x61'));_0x28fa40[_0x06e6('0x62')]=_0x516bae;}else if(_0x2a4dd6&&_0x2a4dd6[_0x06e6('0x63')]&&_0x2a4dd6[_0x06e6('0x63')]!=='none'){logger[_0x06e6('0x10')](_0x06e6('0x64'),_0x06e6('0x61'));_0x28fa40[_0x06e6('0x62')]=_0x516bae;}else{_0x28fa40[_0x06e6('0x62')]='';}return getAdminUser(_0x58b725,_0x1f50e0,_0x472b26,_0x7e0c51,_0x25681f,_0x3c18b0)[_0x06e6('0xc')](getUser(_0x58b725,_0x1f50e0,_0x7e0c51,_0x25681f,_0x3c18b0))[_0x06e6('0xc')](getEndUser(_0x58b725,_0x1f50e0,_0x7e0c51,_0x25681f,_0x3c18b0))['then'](getTicket(_0x58b725,_0x1f50e0,_0x7e0c51,_0x150ef2,_0x28fa40,_0x25681f))[_0x06e6('0xc')](function(_0x1c87af){logger[_0x06e6('0x10')](util['format']('The\x20ticket\x20ID\x20is:\x20%s',_0x1c87af['ticketId']));logger['info'](util[_0x06e6('0x4e')](_0x06e6('0x65'),_0x58b725));if(_0x58b725!==_0x06e6('0x5d')){logger[_0x06e6('0x10')]('['+[_0x58b725['toUpperCase']()]+']',_0x06e6('0x66'));emit(_0x2781e4[_0x06e6('0x55')],_0xa742a3['name'],_0x1c87af[_0x06e6('0x67')]);}})[_0x06e6('0x12')](function(_0x1a5f90){logger[_0x06e6('0x13')]('['+[_0x58b725['toUpperCase']()]+_0x06e6('0x68'),util[_0x06e6('0x69')](_0x1a5f90,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x752f=['emit','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','email','destcalleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','GET','then','result','length','adminId','sys_id','info','catch','toUpperCase','message','],\x20getUser\x20input\x20crm','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','active','true','userId','error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','endUserNumber','System','sys_user?sysparm_query=phone%3D','],\x20createEndUser\x20crm','includes','string','type','nameField','toLowerCase','toString','picklist','customField','idField','content','variable','variableName','customVariable','Variable','name','outbound','endUserId','POST','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','ticketNumber','push','forEach','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s'];(function(_0x26d228,_0x3213b8){var _0x4a663a=function(_0xa23f3e){while(--_0xa23f3e){_0x26d228['push'](_0x26d228['shift']());}};_0x4a663a(++_0x3213b8);}(_0x752f,0x152));var _0xf752=function(_0x5ab934,_0x2a3f34){_0x5ab934=_0x5ab934-0x0;var _0x417750=_0x752f[_0x5ab934];return _0x417750;};'use strict';var _=require(_0xf752('0x0'));var Promise=require(_0xf752('0x1'));var rp=require(_0xf752('0x2'));var util=require('util');var md5=require('md5');var Redis=require(_0xf752('0x3'));var intUtil=require(_0xf752('0x4'));var config=require(_0xf752('0x5'));var logger=require(_0xf752('0x6'))('servicenow');config[_0xf752('0x7')]=_[_0xf752('0x8')](config[_0xf752('0x7')],{'host':_0xf752('0x9'),'port':0x18eb});var io=require(_0xf752('0xa'))(new Redis(config[_0xf752('0x7')]));function getAdminUser(_0x21d520,_0x19d146,_0x434de3,_0x141c92,_0x764d5,_0x1d59a4){return new Promise(function(_0x458b66,_0x471d1d){var _0x15def7={'method':_0xf752('0xb'),'uri':_0x141c92+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x764d5+'&'+_0x1d59a4,'auth':_0x19d146,'json':!![]};return rp(_0x15def7)[_0xf752('0xc')](function(_0x5a8dd1){if(_0x5a8dd1[_0xf752('0xd')][_0xf752('0xe')]>0x0){_0x434de3[_0xf752('0xf')]=_0x5a8dd1[_0xf752('0xd')][0x0][_0xf752('0x10')];}logger[_0xf752('0x11')]('['+[_0x21d520['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x434de3);_0x458b66(_0x434de3);})[_0xf752('0x12')](function(_0x56ab08){logger['error']('['+[_0x21d520[_0xf752('0x13')]()]+']',_0x56ab08[_0xf752('0x14')]);_0x471d1d(_0x56ab08[_0xf752('0x14')]);});});}function getUser(_0x143f7f,_0x413e0b,_0x74b713,_0x208d53,_0x3612d5){return function(_0x5e05d5){logger[_0xf752('0x11')]('['+[_0x143f7f[_0xf752('0x13')]()]+_0xf752('0x15'),_0x5e05d5);return new Promise(function(_0x3cc66c,_0x444b0f){if(intUtil['validateEmail'](_0x5e05d5[_0xf752('0x16')])){var _0x58b7e0={'method':_0xf752('0xb'),'uri':_0x74b713+_0xf752('0x17')+_0x5e05d5['userEmail']+'&'+_0x208d53+'&'+_0x3612d5,'auth':_0x413e0b,'json':!![]};logger[_0xf752('0x11')]('['+[_0x143f7f[_0xf752('0x13')]()]+_0xf752('0x18'),_0x58b7e0);return rp(_0x58b7e0)[_0xf752('0xc')](function(_0x5c96e4){logger[_0xf752('0x11')]('['+[_0x143f7f[_0xf752('0x13')]()]+_0xf752('0x19'),_0x5c96e4);if(_0x5c96e4[_0xf752('0xd')][_0xf752('0xe')]>0x0&&String(_0x5c96e4[_0xf752('0xd')][0x0][_0xf752('0x1a')])===_0xf752('0x1b')){_0x5e05d5[_0xf752('0x1c')]=_0x5c96e4[_0xf752('0xd')][0x0][_0xf752('0x10')];}else{_0x5e05d5[_0xf752('0x1c')]=_0x5e05d5[_0xf752('0xf')];_0x5e05d5[_0xf752('0x16')]=_0x5e05d5['adminEmail'];}logger[_0xf752('0x11')]('['+[_0x143f7f[_0xf752('0x13')]()]+'],\x20getUser\x20crm',_0x5e05d5);_0x3cc66c(_0x5e05d5);})[_0xf752('0x12')](function(_0x13da4a){logger[_0xf752('0x1d')]('['+[_0x143f7f['toUpperCase']()]+']',_0x13da4a['message']);_0x444b0f(_0x13da4a[_0xf752('0x14')]);});}else{logger['info']('['+[_0x143f7f[_0xf752('0x13')]()]+_0xf752('0x1e'));_0x5e05d5[_0xf752('0x1c')]=_0x5e05d5[_0xf752('0xf')];_0x5e05d5[_0xf752('0x16')]=_0x5e05d5['adminEmail'];_0x3cc66c(_0x5e05d5);}});};}function createEndUser(_0xc72a47,_0x185075,_0x4ae405,_0x4d0e39,_0x13cb58){logger[_0xf752('0x11')]('['+[_0xc72a47[_0xf752('0x13')]()]+_0xf752('0x1f'),_0x4ae405);return new Promise(function(_0x146e7b,_0x5bf9a5){var _0x951e1c={'method':'POST','uri':_0x4d0e39+'sys_user?'+_0x13cb58,'body':{'user_name':_0x4ae405['endUserNumber'],'roles':'user','first_name':_0x4ae405[_0xf752('0x20')],'active':_0xf752('0x1b'),'date_format':_0xf752('0x21'),'phone':_0x4ae405[_0xf752('0x20')]},'auth':_0x185075,'json':!![]};return rp(_0x951e1c)[_0xf752('0xc')](function(_0x2b3e30){logger[_0xf752('0x11')]('['+[_0xc72a47['toUpperCase']()]+'],\x20EndUser\x20schema',_0x2b3e30['result']);_0x4ae405['endUserId']=_0x2b3e30[_0xf752('0xd')]['sys_id'];_0x146e7b(_0x4ae405);})[_0xf752('0x12')](function(_0x4fe619){logger['error']('['+[_0xc72a47['toUpperCase']()]+']',_0x4fe619[_0xf752('0x14')]);_0x5bf9a5(_0x4fe619[_0xf752('0x14')]);});});}function getEndUser(_0x25cbed,_0x4d2b60,_0x599f01,_0x1b2f69,_0x37c8f0){return function(_0x3aa7cc){logger['info']('['+[_0x25cbed[_0xf752('0x13')]()]+'],\x20getEndUser\x20input\x20crm',_0x3aa7cc);return new Promise(function(_0x10cee6,_0x5634aa){var _0x5dfd61={'method':'GET','uri':_0x599f01+_0xf752('0x22')+_0x3aa7cc['endUserNumber']+'&'+_0x1b2f69+'&'+_0x37c8f0,'auth':_0x4d2b60,'json':!![]};return rp(_0x5dfd61)['then'](function(_0x209191){if(_0x209191['result'][_0xf752('0xe')]>0x0){_0x3aa7cc['endUserId']=_0x209191[_0xf752('0xd')][0x0]['sys_id'];logger[_0xf752('0x11')]('['+[_0x25cbed[_0xf752('0x13')]()]+'],\x20getEndUser\x20crm',_0x3aa7cc);_0x10cee6(_0x3aa7cc);}else{return createEndUser(_0x25cbed,_0x4d2b60,_0x3aa7cc,_0x599f01,_0x1b2f69)[_0xf752('0xc')](function(_0x15735d){logger[_0xf752('0x11')]('['+[_0x25cbed['toUpperCase']()]+_0xf752('0x23'),_0x15735d);_0x10cee6(_0x15735d);});}})[_0xf752('0x12')](function(_0x1ec8b8){logger[_0xf752('0x1d')]('['+[_0x25cbed[_0xf752('0x13')]()]+']',_0x1ec8b8['message']);_0x5634aa(_0x1ec8b8['message']);});});};}function getCustomFields(_0x1e801a,_0x52e9ae){var _0x4c23b9={};if(_0x1e801a[_0xf752('0xe')]>0x0){_['forEach'](_0x1e801a,function(_0x504805){if(_[_0xf752('0x24')]([_0xf752('0x25'),'picklist'],_0x504805[_0xf752('0x26')])&&_0x504805[_0xf752('0x27')]&&!_0x504805['customField']){_0x4c23b9[_0x504805['nameField'][_0xf752('0x28')]()]=_0x504805['content'][_0xf752('0x29')]();}else if(_[_0xf752('0x24')]([_0xf752('0x25'),_0xf752('0x2a')],_0x504805[_0xf752('0x26')])&&_0x504805['idField']&&_0x504805[_0xf752('0x2b')]){_0x4c23b9[_0x504805[_0xf752('0x2c')][_0xf752('0x28')]()]=_0x504805[_0xf752('0x2d')][_0xf752('0x29')]();}else if(_0x504805[_0xf752('0x26')]===_0xf752('0x2e')&&_0x504805[_0xf752('0x2f')]&&_0x504805[_0xf752('0x2c')]&&_0x504805[_0xf752('0x2b')]){_0x4c23b9[_0x504805['idField'][_0xf752('0x28')]()]=_0x52e9ae[_0x504805[_0xf752('0x2f')]]['toString']();}else if(_0x504805[_0xf752('0x26')]===_0xf752('0x30')&&_0x504805[_0xf752('0x31')]&&_0x504805['Variable'][_0xf752('0x32')]&&_0x504805['idField']&&_0x504805[_0xf752('0x2b')]){_0x4c23b9[_0x504805[_0xf752('0x2c')][_0xf752('0x28')]()]=_0x52e9ae[_0x504805[_0xf752('0x31')][_0xf752('0x32')][_0xf752('0x28')]()]['toString']();}});}return _0x4c23b9;}function getTicket(_0x2dc3d2,_0x50ff8c,_0x273747,_0x2b46e4,_0x5cf1e2,_0x3a9f0f){return function(_0x3159a3){logger['info']('['+[_0x2dc3d2['toUpperCase']()]+']\x20getTicket\x20input\x20crm',_0x3159a3);return new Promise(function(_0x588ac9,_0x59bc30){var _0x3a8244=_0x2dc3d2[_0xf752('0x28')]()===_0xf752('0x33')?_0x3159a3[_0xf752('0x1c')]:_0x3159a3[_0xf752('0x34')];var _0x3a6928={'method':_0xf752('0x35'),'uri':_0x273747+'incident'+'?'+_0x3a9f0f,'body':Object[_0xf752('0x36')]({},{'active':'true','caller_id':_0x3a8244,'assigned_to':_0x3159a3['userId'],'short_description':intUtil[_0xf752('0x37')](_0x2b46e4[_0xf752('0x38')],_0x5cf1e2,'\x20'),'description':intUtil[_0xf752('0x37')](_0x2b46e4[_0xf752('0x39')],_0x5cf1e2,'\x0a')},getCustomFields(_0x2b46e4[_0xf752('0x3a')],_0x5cf1e2)),'auth':_0x50ff8c,'json':!![]};return rp(_0x3a6928)['then'](function(_0x1445f3){logger[_0xf752('0x11')]('['+[_0x2dc3d2['toUpperCase']()]+_0xf752('0x3b'),_0x1445f3['result']);_0x3159a3[_0xf752('0x3c')]=_0x1445f3[_0xf752('0xd')][_0xf752('0x10')];_0x3159a3['ticketNumber']=_0x1445f3['result']['number'];logger[_0xf752('0x11')]('['+[_0x2dc3d2[_0xf752('0x13')]()]+_0xf752('0x3d'),_0x3159a3);_0x588ac9(_0x3159a3);})[_0xf752('0x12')](function(_0x1e87b2){logger[_0xf752('0x1d')]('['+[_0x2dc3d2[_0xf752('0x13')]()]+']',_0x1e87b2[_0xf752('0x14')]);_0x59bc30(_0x1e87b2[_0xf752('0x14')]);});});};}function createRemoteTag(_0x71133a,_0x37b87e,_0x26e1b9,_0x4251ca){return new Promise(function(_0x55182f,_0x459914){var _0xf857a={'method':_0xf752('0x35'),'uri':_0x26e1b9+_0xf752('0x3e')+'?'+_0x4251ca,'body':{'short_description':_0x71133a,'global':!![],'active':!![],'name':_0x71133a},'auth':_0x37b87e,'json':!![]};return rp(_0xf857a)[_0xf752('0xc')](function(_0x265f6b){var _0x3aa752=_0x265f6b['result']['sys_id'];_0x55182f(_0x3aa752);});});}function getRemoteTag(_0x8f2a46,_0x852006,_0x56dda4,_0x58aba3,_0x3a066a){return new Promise(function(_0x43afe8,_0x32aa32){var _0xeb8983={'method':_0xf752('0xb'),'uri':_0x56dda4+_0xf752('0x3e')+_0xf752('0x3f')+_0x8f2a46+'&'+_0x58aba3,'auth':_0x852006,'json':!![]};return rp(_0xeb8983)[_0xf752('0xc')](function(_0x2a3e7b){if(_0x2a3e7b[_0xf752('0xd')][_0xf752('0xe')]>0x0){var _0x5dbbe8=_0x2a3e7b[_0xf752('0xd')][0x0][_0xf752('0x10')];_0x43afe8(_0x5dbbe8);}else{return createRemoteTag(_0x8f2a46,_0x852006,_0x56dda4,_0x58aba3)[_0xf752('0xc')](function(_0x5e06ca){_0x43afe8(_0x5e06ca);});}});});}function assignTagToIncident(_0x25ec45,_0x52461e,_0x72a1af,_0x56ce8a,_0x2513d6){return new Promise(function(_0x922751,_0x2953cf){var _0x213b47={'method':_0xf752('0x35'),'uri':_0x72a1af+_0xf752('0x40')+'?'+_0x2513d6,'body':{'label':_0x25ec45,'table':'incident','id_type':_0xf752('0x41'),'table_key':_0x56ce8a['ticketId'],'title':'Incident\x20-\x20'+_0x56ce8a[_0xf752('0x42')],'id_display':_0x56ce8a[_0xf752('0x42')]},'auth':_0x52461e,'json':!![]};return rp(_0x213b47)[_0xf752('0xc')](function(_0x4cfbbf){_0x922751();})[_0xf752('0x12')](function(){_0x922751();});});}function manageTags(_0xe0ebb2,_0x2e70a0,_0x1bb8c3,_0x220550,_0x59dc74,_0x4a3101,_0x553224){return new Promise(function(_0x4eba59,_0x50487a){var _0x59a287=[];_0x2e70a0['forEach'](function(_0x319c8d){_0x59a287[_0xf752('0x43')](getRemoteTag(_0x319c8d,_0x1bb8c3,_0x220550,_0x4a3101,_0x553224));});return Promise['all'](_0x59a287)[_0xf752('0xc')](function(_0x3b6751){if(_0x3b6751[_0xf752('0xe')]){logger[_0xf752('0x11')]('['+[_0xe0ebb2[_0xf752('0x13')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x3b6751);var _0x26a5dc=[];_0x3b6751[_0xf752('0x44')](function(_0x1073cd){_0x26a5dc[_0xf752('0x43')](assignTagToIncident(_0x1073cd,_0x1bb8c3,_0x220550,_0x59dc74,_0x4a3101));});return Promise[_0xf752('0x45')](_0x26a5dc)[_0xf752('0xc')](function(){_0x4eba59();})[_0xf752('0x12')](function(){_0x4eba59();});}else{_0x4eba59();}});});}function getTags(_0x460ae5,_0x92ef26,_0x4df6b2,_0x7df053,_0x423d75,_0x197837){return function(_0x59100c){return new Promise(function(_0x157f10,_0x265e12){var _0x62d444=[];var _0x36e3f3=_0x7df053[_0xf752('0x46')];if(_0x36e3f3&&_0x36e3f3[_0xf752('0xe')]>0x0){_0x62d444=_[_0xf752('0x47')](_0x36e3f3,_0xf752('0x32'));}if(_0x62d444['length']>0x0){return manageTags(_0x460ae5,_0x62d444,_0x92ef26,_0x4df6b2,_0x59100c,_0x423d75,_0x197837)[_0xf752('0xc')](function(){_0x157f10(_0x59100c);});}else{_0x157f10(_0x59100c);}});};}function emit(_0x1d80bf,_0x5b07b2,_0x2a4061){var _0x3a9e3b=_0xf752('0x48')+_0xf752('0x49')+_0xf752('0x4a')+_0xf752('0x4b');var _0x399c11={'uri':_0x1d80bf+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x2a4061+_0x3a9e3b};io['to'](util[_0xf752('0x4c')](_0xf752('0x4d'),_0x5b07b2))[_0xf752('0x4e')]('trigger:browser:url',_0x399c11);}exports['cs']=function(_0x51a381,_0x4d4d46,_0x2ae0c2,_0x2a62b5,_0x4eb2ce,_0x566bc7,_0x5505cd,_0x43b017){var _0x21c4b9={};var _0x20ade9={'user':_0x566bc7[_0xf752('0x4f')],'pass':_0x566bc7[_0xf752('0x50')]};var _0x94d5b0=_0xf752('0x51');var _0x2d3afe=_0xf752('0x52');_0x566bc7[_0xf752('0x53')]=intUtil[_0xf752('0x54')](_0x566bc7['remoteUri']);_0x566bc7['serverUrl']=intUtil['stripTrailingSlash'](_0x566bc7[_0xf752('0x55')]);var _0x165a4d=util[_0xf752('0x4c')](_0xf752('0x56'),_0x566bc7[_0xf752('0x53')]);_0x21c4b9[_0xf752('0x16')]=!_['isNil'](_0x2a62b5)?_0x2a62b5[_0xf752('0x57')]:null;_0x21c4b9['adminEmail']=_0x566bc7[_0xf752('0x57')];_0x21c4b9[_0xf752('0x20')]=_0x43b017['toLowerCase']()==='outbound'?_0x4d4d46[_0xf752('0x58')]:_0x4d4d46['calleridnum'];_0x21c4b9[_0xf752('0x59')]=_0x43b017===_0xf752('0x5a')||_0x43b017===_0xf752('0x5b')?'queue':_0xf752('0x33');var _0x56105c=util[_0xf752('0x4c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x566bc7[_0xf752('0x55')],_0x4d4d46[_0xf752('0x5c')],md5(_0x4d4d46[_0xf752('0x5c')]));if(_0x4eb2ce&&_0x4eb2ce[_0xf752('0x5d')]){logger['info'](_0xf752('0x5e'),_0xf752('0x5f'));_0x4d4d46[_0xf752('0x60')]=_0x56105c;}else if(_0x5505cd&&_0x5505cd[_0xf752('0x61')]&&_0x5505cd['recordingFormat']!=='none'){logger[_0xf752('0x11')](_0xf752('0x62'),_0xf752('0x5f'));_0x4d4d46[_0xf752('0x60')]=_0x56105c;}else{_0x4d4d46['recordingURL']='';}return getAdminUser(_0x43b017,_0x20ade9,_0x21c4b9,_0x165a4d,_0x2d3afe,_0x94d5b0)[_0xf752('0xc')](getUser(_0x43b017,_0x20ade9,_0x165a4d,_0x2d3afe,_0x94d5b0))[_0xf752('0xc')](getEndUser(_0x43b017,_0x20ade9,_0x165a4d,_0x2d3afe,_0x94d5b0))[_0xf752('0xc')](getTicket(_0x43b017,_0x20ade9,_0x165a4d,_0x2ae0c2,_0x4d4d46,_0x2d3afe))[_0xf752('0xc')](function(_0xa41921){logger[_0xf752('0x11')](util[_0xf752('0x4c')](_0xf752('0x63'),_0xa41921[_0xf752('0x3c')]));logger[_0xf752('0x11')](util['format'](_0xf752('0x64'),_0x43b017));if(_0x43b017!==_0xf752('0x5b')){logger['info']('['+[_0x43b017[_0xf752('0x13')]()]+']',_0xf752('0x65'));emit(_0x566bc7[_0xf752('0x53')],_0x2a62b5[_0xf752('0x32')],_0xa41921[_0xf752('0x3c')]);}})[_0xf752('0x12')](function(_0xed3f5c){logger[_0xf752('0x1d')]('['+[_0x43b017['toUpperCase']()]+_0xf752('0x66'),util[_0xf752('0x67')](_0xed3f5c,{'showHidden':!![],'depth':null}));});};
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