Built motion from commit 953226e6.|2.6.32
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index b5f5bce..76bb07f 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x4bff=['email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','serverUrl','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','then','adminId','result','sys_id','info','],\x20getAdminUser\x20crm','catch','error','toUpperCase','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','length','userId','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','adminEmail','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','true','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','nameField','customField','content','toString','includes','picklist','type','idField','toLowerCase','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','Subjects','Descriptions','ticketId','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','Incident','ticketNumber','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','push','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','isNil'];(function(_0x5afcfe,_0x535b97){var _0x186f74=function(_0x14fd87){while(--_0x14fd87){_0x5afcfe['push'](_0x5afcfe['shift']());}};_0x186f74(++_0x535b97);}(_0x4bff,0x7f));var _0xf4bf=function(_0x48b810,_0x173a5e){_0x48b810=_0x48b810-0x0;var _0x23c17d=_0x4bff[_0x48b810];return _0x23c17d;};'use strict';var _=require(_0xf4bf('0x0'));var Promise=require(_0xf4bf('0x1'));var rp=require(_0xf4bf('0x2'));var util=require(_0xf4bf('0x3'));var md5=require(_0xf4bf('0x4'));var Redis=require('ioredis');var intUtil=require(_0xf4bf('0x5'));var config=require(_0xf4bf('0x6'));var logger=require(_0xf4bf('0x7'))(_0xf4bf('0x8'));config[_0xf4bf('0x9')]=_[_0xf4bf('0xa')](config['redis'],{'host':_0xf4bf('0xb'),'port':0x18eb});var io=require(_0xf4bf('0xc'))(new Redis(config['redis']));function getAdminUser(_0x40584e,_0x4a120c,_0x496359,_0x55627b,_0x5b8061,_0x546134){return new Promise(function(_0x2ff067,_0x561a94){var _0x314469={'method':_0xf4bf('0xd'),'uri':_0x55627b+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x5b8061+'&'+_0x546134,'auth':_0x4a120c,'json':!![]};return rp(_0x314469)[_0xf4bf('0xe')](function(_0x3e7277){if(_0x3e7277['result']['length']>0x0){_0x496359[_0xf4bf('0xf')]=_0x3e7277[_0xf4bf('0x10')][0x0][_0xf4bf('0x11')];}logger[_0xf4bf('0x12')]('['+[_0x40584e['toUpperCase']()]+_0xf4bf('0x13'),_0x496359);_0x2ff067(_0x496359);})[_0xf4bf('0x14')](function(_0x1cafc7){logger[_0xf4bf('0x15')]('['+[_0x40584e[_0xf4bf('0x16')]()]+']',_0x1cafc7[_0xf4bf('0x17')]);_0x561a94(_0x1cafc7['message']);});});}function getUser(_0x4d2449,_0x5d5c93,_0xd5b3af,_0x3a39c4,_0x4969eb){return function(_0x5e09ba){logger[_0xf4bf('0x12')]('['+[_0x4d2449[_0xf4bf('0x16')]()]+_0xf4bf('0x18'),_0x5e09ba);return new Promise(function(_0x53d7b0,_0x223def){if(intUtil[_0xf4bf('0x19')](_0x5e09ba[_0xf4bf('0x1a')])){var _0x5e83a9={'method':'GET','uri':_0xd5b3af+_0xf4bf('0x1b')+_0x5e09ba[_0xf4bf('0x1a')]+'&'+_0x3a39c4+'&'+_0x4969eb,'auth':_0x5d5c93,'json':!![]};logger[_0xf4bf('0x12')]('['+[_0x4d2449[_0xf4bf('0x16')]()]+'],\x20getUser\x20rp\x20obj',_0x5e83a9);return rp(_0x5e83a9)[_0xf4bf('0xe')](function(_0x5d14ed){logger['info']('['+[_0x4d2449[_0xf4bf('0x16')]()]+'],\x20getUser\x20entity',_0x5d14ed);if(_0x5d14ed['result'][_0xf4bf('0x1c')]>0x0&&String(_0x5d14ed[_0xf4bf('0x10')][0x0]['active'])==='true'){_0x5e09ba['userId']=_0x5d14ed['result'][0x0][_0xf4bf('0x11')];}else{_0x5e09ba[_0xf4bf('0x1d')]=_0x5e09ba[_0xf4bf('0xf')];_0x5e09ba['userEmail']=_0x5e09ba['adminEmail'];}logger[_0xf4bf('0x12')]('['+[_0x4d2449[_0xf4bf('0x16')]()]+_0xf4bf('0x1e'),_0x5e09ba);_0x53d7b0(_0x5e09ba);})[_0xf4bf('0x14')](function(_0x2260b2){logger['error']('['+[_0x4d2449[_0xf4bf('0x16')]()]+']',_0x2260b2[_0xf4bf('0x17')]);_0x223def(_0x2260b2[_0xf4bf('0x17')]);});}else{logger[_0xf4bf('0x12')]('['+[_0x4d2449[_0xf4bf('0x16')]()]+_0xf4bf('0x1f'));_0x5e09ba['userId']=_0x5e09ba['adminId'];_0x5e09ba['userEmail']=_0x5e09ba[_0xf4bf('0x20')];_0x53d7b0(_0x5e09ba);}});};}function createEndUser(_0x47acc6,_0x41e2c9,_0xe0f478,_0x2c8749,_0x24d4a3){logger[_0xf4bf('0x12')]('['+[_0x47acc6[_0xf4bf('0x16')]()]+_0xf4bf('0x21'),_0xe0f478);return new Promise(function(_0x10bee8,_0x1836ca){var _0x3825b5={'method':_0xf4bf('0x22'),'uri':_0x2c8749+_0xf4bf('0x23')+_0x24d4a3,'body':{'user_name':_0xe0f478[_0xf4bf('0x24')],'roles':'user','first_name':_0xe0f478[_0xf4bf('0x24')],'active':_0xf4bf('0x25'),'date_format':_0xf4bf('0x26'),'phone':_0xe0f478[_0xf4bf('0x24')]},'auth':_0x41e2c9,'json':!![]};return rp(_0x3825b5)[_0xf4bf('0xe')](function(_0xae9134){logger[_0xf4bf('0x12')]('['+[_0x47acc6[_0xf4bf('0x16')]()]+_0xf4bf('0x27'),_0xae9134['result']);_0xe0f478[_0xf4bf('0x28')]=_0xae9134[_0xf4bf('0x10')][_0xf4bf('0x11')];_0x10bee8(_0xe0f478);})[_0xf4bf('0x14')](function(_0x57ad80){logger[_0xf4bf('0x15')]('['+[_0x47acc6[_0xf4bf('0x16')]()]+']',_0x57ad80[_0xf4bf('0x17')]);_0x1836ca(_0x57ad80[_0xf4bf('0x17')]);});});}function getEndUser(_0x5e7742,_0x58b303,_0x5cfd38,_0x1b4974,_0x235b0f){return function(_0x51cd0c){logger[_0xf4bf('0x12')]('['+[_0x5e7742['toUpperCase']()]+_0xf4bf('0x29'),_0x51cd0c);return new Promise(function(_0x7d359a,_0x24fd73){var _0x1092ae={'method':_0xf4bf('0xd'),'uri':_0x5cfd38+_0xf4bf('0x2a')+_0x51cd0c['endUserNumber']+'&'+_0x1b4974+'&'+_0x235b0f,'auth':_0x58b303,'json':!![]};return rp(_0x1092ae)['then'](function(_0x1d1ea3){if(_0x1d1ea3[_0xf4bf('0x10')][_0xf4bf('0x1c')]>0x0){_0x51cd0c['endUserId']=_0x1d1ea3[_0xf4bf('0x10')][0x0][_0xf4bf('0x11')];logger['info']('['+[_0x5e7742[_0xf4bf('0x16')]()]+_0xf4bf('0x2b'),_0x51cd0c);_0x7d359a(_0x51cd0c);}else{return createEndUser(_0x5e7742,_0x58b303,_0x51cd0c,_0x5cfd38,_0x1b4974)[_0xf4bf('0xe')](function(_0x4a2ec5){logger[_0xf4bf('0x12')]('['+[_0x5e7742[_0xf4bf('0x16')]()]+_0xf4bf('0x2c'),_0x4a2ec5);_0x7d359a(_0x4a2ec5);});}})[_0xf4bf('0x14')](function(_0x486218){logger[_0xf4bf('0x15')]('['+[_0x5e7742[_0xf4bf('0x16')]()]+']',_0x486218[_0xf4bf('0x17')]);_0x24fd73(_0x486218[_0xf4bf('0x17')]);});});};}function getCustomFields(_0x1a0303,_0x32bf84){var _0x28ae06={};if(_0x1a0303[_0xf4bf('0x1c')]>0x0){_[_0xf4bf('0x2d')](_0x1a0303,function(_0x4518f6){if(_['includes']([_0xf4bf('0x2e'),'picklist'],_0x4518f6['type'])&&_0x4518f6[_0xf4bf('0x2f')]&&!_0x4518f6[_0xf4bf('0x30')]){_0x28ae06[_0x4518f6['nameField']['toLowerCase']()]=_0x4518f6[_0xf4bf('0x31')][_0xf4bf('0x32')]();}else if(_[_0xf4bf('0x33')]([_0xf4bf('0x2e'),_0xf4bf('0x34')],_0x4518f6[_0xf4bf('0x35')])&&_0x4518f6[_0xf4bf('0x36')]&&_0x4518f6[_0xf4bf('0x30')]){_0x28ae06[_0x4518f6['idField'][_0xf4bf('0x37')]()]=_0x4518f6[_0xf4bf('0x31')][_0xf4bf('0x32')]();}else if(_0x4518f6[_0xf4bf('0x35')]===_0xf4bf('0x38')&&_0x4518f6[_0xf4bf('0x39')]&&_0x4518f6[_0xf4bf('0x36')]&&_0x4518f6['customField']){_0x28ae06[_0x4518f6[_0xf4bf('0x36')]['toLowerCase']()]=_0x32bf84[_0x4518f6[_0xf4bf('0x39')]][_0xf4bf('0x32')]();}else if(_0x4518f6[_0xf4bf('0x35')]==='customVariable'&&_0x4518f6[_0xf4bf('0x3a')]&&_0x4518f6[_0xf4bf('0x3a')][_0xf4bf('0x3b')]&&_0x4518f6[_0xf4bf('0x36')]&&_0x4518f6[_0xf4bf('0x30')]){_0x28ae06[_0x4518f6[_0xf4bf('0x36')]['toLowerCase']()]=_0x32bf84[_0x4518f6[_0xf4bf('0x3a')]['name'][_0xf4bf('0x37')]()][_0xf4bf('0x32')]();}});}return _0x28ae06;}function getTicket(_0x27e36f,_0x25c5bd,_0x537004,_0x3771a5,_0xf055a6,_0x46f0ce){return function(_0x1f3cec){logger[_0xf4bf('0x12')]('['+[_0x27e36f[_0xf4bf('0x16')]()]+_0xf4bf('0x3c'),_0x1f3cec);return new Promise(function(_0x1f59eb,_0x6d7899){var _0x50709f=_0x27e36f[_0xf4bf('0x37')]()===_0xf4bf('0x3d')?_0x1f3cec['userId']:_0x1f3cec[_0xf4bf('0x28')];var _0x416dff={'method':_0xf4bf('0x22'),'uri':_0x537004+'incident'+'?'+_0x46f0ce,'body':Object[_0xf4bf('0x3e')]({},{'active':_0xf4bf('0x25'),'caller_id':_0x50709f,'assigned_to':_0x1f3cec[_0xf4bf('0x1d')],'short_description':intUtil['getString'](_0x3771a5[_0xf4bf('0x3f')],_0xf055a6,'\x20'),'description':intUtil['getString'](_0x3771a5[_0xf4bf('0x40')],_0xf055a6,'\x0a')},getCustomFields(_0x3771a5['Fields'],_0xf055a6)),'auth':_0x25c5bd,'json':!![]};return rp(_0x416dff)[_0xf4bf('0xe')](function(_0x1c3f26){logger[_0xf4bf('0x12')]('['+[_0x27e36f[_0xf4bf('0x16')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x1c3f26[_0xf4bf('0x10')]);_0x1f3cec[_0xf4bf('0x41')]=_0x1c3f26['result'][_0xf4bf('0x11')];_0x1f3cec['ticketNumber']=_0x1c3f26[_0xf4bf('0x10')][_0xf4bf('0x42')];logger[_0xf4bf('0x12')]('['+[_0x27e36f[_0xf4bf('0x16')]()]+_0xf4bf('0x43'),_0x1f3cec);_0x1f59eb(_0x1f3cec);})[_0xf4bf('0x14')](function(_0x354b0b){logger[_0xf4bf('0x15')]('['+[_0x27e36f[_0xf4bf('0x16')]()]+']',_0x354b0b[_0xf4bf('0x17')]);_0x6d7899(_0x354b0b['message']);});});};}function createRemoteTag(_0x56b719,_0x468df7,_0x39f45e,_0x5b8f60){return new Promise(function(_0x30eb5,_0x3aebc4){var _0x3aa6dc={'method':_0xf4bf('0x22'),'uri':_0x39f45e+'label'+'?'+_0x5b8f60,'body':{'short_description':_0x56b719,'global':!![],'active':!![],'name':_0x56b719},'auth':_0x468df7,'json':!![]};return rp(_0x3aa6dc)['then'](function(_0x5e4856){var _0xc0fb1f=_0x5e4856['result'][_0xf4bf('0x11')];_0x30eb5(_0xc0fb1f);});});}function getRemoteTag(_0x83a43f,_0x2eaca3,_0x5a9172,_0x152dce,_0x4e238d){return new Promise(function(_0x511675,_0x1b536d){var _0x31291b={'method':_0xf4bf('0xd'),'uri':_0x5a9172+_0xf4bf('0x44')+_0xf4bf('0x45')+_0x83a43f+'&'+_0x152dce,'auth':_0x2eaca3,'json':!![]};return rp(_0x31291b)[_0xf4bf('0xe')](function(_0x4811a4){if(_0x4811a4[_0xf4bf('0x10')][_0xf4bf('0x1c')]>0x0){var _0x3d652d=_0x4811a4[_0xf4bf('0x10')][0x0][_0xf4bf('0x11')];_0x511675(_0x3d652d);}else{return createRemoteTag(_0x83a43f,_0x2eaca3,_0x5a9172,_0x152dce)[_0xf4bf('0xe')](function(_0x1383c3){_0x511675(_0x1383c3);});}});});}function assignTagToIncident(_0x1a5431,_0x130442,_0x2e9669,_0x513c35,_0x58c851){return new Promise(function(_0x9a629a,_0x486e85){var _0x3563a9={'method':'POST','uri':_0x2e9669+_0xf4bf('0x46')+'?'+_0x58c851,'body':{'label':_0x1a5431,'table':_0xf4bf('0x47'),'id_type':_0xf4bf('0x48'),'table_key':_0x513c35[_0xf4bf('0x41')],'title':'Incident\x20-\x20'+_0x513c35[_0xf4bf('0x49')],'id_display':_0x513c35[_0xf4bf('0x49')]},'auth':_0x130442,'json':!![]};return rp(_0x3563a9)[_0xf4bf('0xe')](function(_0x21dfcc){_0x9a629a();})[_0xf4bf('0x14')](function(){_0x9a629a();});});}function manageTags(_0x537948,_0x2b65af,_0x327b2c,_0x5e4b02,_0x3695cb,_0x2d59dc,_0x2247dd){return new Promise(function(_0x287aab,_0x550433){var _0x5ab4c4=[];_0x2b65af[_0xf4bf('0x2d')](function(_0x46ab5e){_0x5ab4c4['push'](getRemoteTag(_0x46ab5e,_0x327b2c,_0x5e4b02,_0x2d59dc,_0x2247dd));});return Promise[_0xf4bf('0x4a')](_0x5ab4c4)[_0xf4bf('0xe')](function(_0x3057ca){if(_0x3057ca[_0xf4bf('0x1c')]){logger[_0xf4bf('0x12')]('['+[_0x537948[_0xf4bf('0x16')]()]+_0xf4bf('0x4b'),_0x3057ca);var _0x498410=[];_0x3057ca[_0xf4bf('0x2d')](function(_0x420d38){_0x498410[_0xf4bf('0x4c')](assignTagToIncident(_0x420d38,_0x327b2c,_0x5e4b02,_0x3695cb,_0x2d59dc));});return Promise[_0xf4bf('0x4a')](_0x498410)[_0xf4bf('0xe')](function(){_0x287aab();})[_0xf4bf('0x14')](function(){_0x287aab();});}else{_0x287aab();}});});}function getTags(_0x2b49f2,_0x4fca8d,_0x2526fe,_0x2042a4,_0x18ee24,_0x45875c){return function(_0x590ffb){return new Promise(function(_0x47fb7d,_0x54e84a){var _0x52fa6f=[];var _0x4b09d9=_0x2042a4[_0xf4bf('0x4d')];if(_0x4b09d9&&_0x4b09d9[_0xf4bf('0x1c')]>0x0){_0x52fa6f=_[_0xf4bf('0x4e')](_0x4b09d9,_0xf4bf('0x3b'));}if(_0x52fa6f['length']>0x0){return manageTags(_0x2b49f2,_0x52fa6f,_0x4fca8d,_0x2526fe,_0x590ffb,_0x18ee24,_0x45875c)[_0xf4bf('0xe')](function(){_0x47fb7d(_0x590ffb);});}else{_0x47fb7d(_0x590ffb);}});};}function emit(_0xecb150,_0x353422,_0x5dcad2){var _0x149a68=_0xf4bf('0x4f')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0xf4bf('0x50')+_0xf4bf('0x51');var _0x361622={'uri':_0xecb150+_0xf4bf('0x52')+_0x5dcad2+_0x149a68};io['to'](util[_0xf4bf('0x53')]('user:%s',_0x353422))[_0xf4bf('0x54')](_0xf4bf('0x55'),_0x361622);}exports['cs']=function(_0x212d91,_0x1410f8,_0x4138b3,_0x414fa1,_0x21051a,_0x319892,_0x56f1e1,_0x27d26f){var _0x466d94={};var _0x5a5ba3={'user':_0x319892[_0xf4bf('0x56')],'pass':_0x319892[_0xf4bf('0x57')]};var _0x4581c3=_0xf4bf('0x58');var _0x35ef8b=_0xf4bf('0x59');_0x319892[_0xf4bf('0x5a')]=intUtil['stripTrailingSlash'](_0x319892['remoteUri']);_0x319892['serverUrl']=intUtil[_0xf4bf('0x5b')](_0x319892['serverUrl']);var _0x498696=util[_0xf4bf('0x53')]('%s/api/now/table/',_0x319892[_0xf4bf('0x5a')]);_0x466d94[_0xf4bf('0x1a')]=!_[_0xf4bf('0x5c')](_0x414fa1)?_0x414fa1[_0xf4bf('0x5d')]:null;_0x466d94[_0xf4bf('0x20')]=_0x319892[_0xf4bf('0x5d')];_0x466d94[_0xf4bf('0x24')]=_0x27d26f[_0xf4bf('0x37')]()===_0xf4bf('0x3d')?_0x1410f8[_0xf4bf('0x5e')]:_0x1410f8[_0xf4bf('0x5f')];_0x466d94[_0xf4bf('0x60')]=_0x27d26f===_0xf4bf('0x61')||_0x27d26f===_0xf4bf('0x62')?'queue':_0xf4bf('0x3d');var _0x369fec=util[_0xf4bf('0x53')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x319892[_0xf4bf('0x63')],_0x1410f8[_0xf4bf('0x64')],md5(_0x1410f8['uniqueid']));if(_0x21051a&&_0x21051a['monitor_format']){logger[_0xf4bf('0x12')](_0xf4bf('0x65'),_0xf4bf('0x66'));_0x1410f8[_0xf4bf('0x67')]=_0x369fec;}else if(_0x56f1e1&&_0x56f1e1[_0xf4bf('0x68')]&&_0x56f1e1[_0xf4bf('0x68')]!==_0xf4bf('0x69')){logger[_0xf4bf('0x12')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x1410f8[_0xf4bf('0x67')]=_0x369fec;}else{_0x1410f8[_0xf4bf('0x67')]='';}return getAdminUser(_0x27d26f,_0x5a5ba3,_0x466d94,_0x498696,_0x35ef8b,_0x4581c3)[_0xf4bf('0xe')](getUser(_0x27d26f,_0x5a5ba3,_0x498696,_0x35ef8b,_0x4581c3))['then'](getEndUser(_0x27d26f,_0x5a5ba3,_0x498696,_0x35ef8b,_0x4581c3))[_0xf4bf('0xe')](getTicket(_0x27d26f,_0x5a5ba3,_0x498696,_0x4138b3,_0x1410f8,_0x35ef8b))[_0xf4bf('0xe')](function(_0x23bff4){logger[_0xf4bf('0x12')](util['format'](_0xf4bf('0x6a'),_0x23bff4[_0xf4bf('0x41')]));logger[_0xf4bf('0x12')](util['format'](_0xf4bf('0x6b'),_0x27d26f));if(_0x27d26f!==_0xf4bf('0x62')){logger[_0xf4bf('0x12')]('['+[_0x27d26f[_0xf4bf('0x16')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x319892[_0xf4bf('0x5a')],_0x414fa1[_0xf4bf('0x3b')],_0x23bff4[_0xf4bf('0x41')]);}})[_0xf4bf('0x14')](function(_0x28caf8){logger[_0xf4bf('0x15')]('['+[_0x27d26f[_0xf4bf('0x16')]()]+_0xf4bf('0x6c'),util[_0xf4bf('0x6d')](_0x28caf8,{'showHidden':!![],'depth':null}));});};
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