Built motion from commit d5e4af8c.|2.6.23
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 0fcf2dc..3911c33 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x5110=['uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','length','catch','error','toUpperCase','message','info','],\x20getUser\x20input\x20crm','validateEmail','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','active','true','userId','sys_id','adminId','adminEmail',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','forEach','type','nameField','customField','toLowerCase','content','toString','string','picklist','idField','variable','variableName','customVariable','Variable','name','outbound','endUserId','assign','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber',']\x20getTicket\x20crm','label','label_entry','incident','Incident','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','trigger:browser:url','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','calleridnum','callDirection','queue','unmanaged'];(function(_0x2d2c16,_0x4e88b6){var _0x53f2fb=function(_0x6b6dac){while(--_0x6b6dac){_0x2d2c16['push'](_0x2d2c16['shift']());}};_0x53f2fb(++_0x4e88b6);}(_0x5110,0x1bc));var _0x0511=function(_0x102400,_0x47634e){_0x102400=_0x102400-0x0;var _0x7d8798=_0x5110[_0x102400];return _0x7d8798;};'use strict';var _=require(_0x0511('0x0'));var Promise=require(_0x0511('0x1'));var rp=require(_0x0511('0x2'));var util=require(_0x0511('0x3'));var md5=require(_0x0511('0x4'));var Redis=require('ioredis');var intUtil=require(_0x0511('0x5'));var config=require(_0x0511('0x6'));var logger=require(_0x0511('0x7'))(_0x0511('0x8'));config[_0x0511('0x9')]=_[_0x0511('0xa')](config['redis'],{'host':_0x0511('0xb'),'port':0x18eb});var io=require(_0x0511('0xc'))(new Redis(config[_0x0511('0x9')]));function getAdminUser(_0x1b595a,_0x2e3d91,_0xaec387,_0xc041a5,_0xbccb83,_0x375268){return new Promise(function(_0x393b0e,_0x3bcc1f){var _0x40d423={'method':_0x0511('0xd'),'uri':_0xc041a5+_0x0511('0xe')+'&'+_0xbccb83+'&'+_0x375268,'auth':_0x2e3d91,'json':!![]};return rp(_0x40d423)['then'](function(_0x4f5807){if(_0x4f5807[_0x0511('0xf')][_0x0511('0x10')]>0x0){_0xaec387['adminId']=_0x4f5807[_0x0511('0xf')][0x0]['sys_id'];}logger['info']('['+[_0x1b595a['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0xaec387);_0x393b0e(_0xaec387);})[_0x0511('0x11')](function(_0x59a1b6){logger[_0x0511('0x12')]('['+[_0x1b595a[_0x0511('0x13')]()]+']',_0x59a1b6[_0x0511('0x14')]);_0x3bcc1f(_0x59a1b6[_0x0511('0x14')]);});});}function getUser(_0x3077c7,_0x3c4506,_0x5278ee,_0x4e8295,_0x160c6c){return function(_0x2196b6){logger[_0x0511('0x15')]('['+[_0x3077c7[_0x0511('0x13')]()]+_0x0511('0x16'),_0x2196b6);return new Promise(function(_0x2c8e50,_0x22140f){if(intUtil[_0x0511('0x17')](_0x2196b6['userEmail'])){var _0x5c4778={'method':_0x0511('0xd'),'uri':_0x5278ee+_0x0511('0x18')+_0x2196b6[_0x0511('0x19')]+'&'+_0x4e8295+'&'+_0x160c6c,'auth':_0x3c4506,'json':!![]};logger[_0x0511('0x15')]('['+[_0x3077c7[_0x0511('0x13')]()]+_0x0511('0x1a'),_0x5c4778);return rp(_0x5c4778)[_0x0511('0x1b')](function(_0x5d72d3){logger['info']('['+[_0x3077c7[_0x0511('0x13')]()]+_0x0511('0x1c'),_0x5d72d3);if(_0x5d72d3[_0x0511('0xf')][_0x0511('0x10')]>0x0&&String(_0x5d72d3[_0x0511('0xf')][0x0][_0x0511('0x1d')])===_0x0511('0x1e')){_0x2196b6[_0x0511('0x1f')]=_0x5d72d3['result'][0x0][_0x0511('0x20')];}else{_0x2196b6[_0x0511('0x1f')]=_0x2196b6[_0x0511('0x21')];_0x2196b6[_0x0511('0x19')]=_0x2196b6[_0x0511('0x22')];}logger[_0x0511('0x15')]('['+[_0x3077c7['toUpperCase']()]+'],\x20getUser\x20crm',_0x2196b6);_0x2c8e50(_0x2196b6);})['catch'](function(_0x5dcdc5){logger[_0x0511('0x12')]('['+[_0x3077c7[_0x0511('0x13')]()]+']',_0x5dcdc5[_0x0511('0x14')]);_0x22140f(_0x5dcdc5[_0x0511('0x14')]);});}else{logger['info']('['+[_0x3077c7['toUpperCase']()]+_0x0511('0x23'));_0x2196b6[_0x0511('0x1f')]=_0x2196b6['adminId'];_0x2196b6[_0x0511('0x19')]=_0x2196b6['adminEmail'];_0x2c8e50(_0x2196b6);}});};}function createEndUser(_0x36371a,_0x195e33,_0x526a9a,_0x57c178,_0x78a25d){logger['info']('['+[_0x36371a['toUpperCase']()]+_0x0511('0x24'),_0x526a9a);return new Promise(function(_0x3a594f,_0x4804c8){var _0x375ee4={'method':_0x0511('0x25'),'uri':_0x57c178+_0x0511('0x26')+_0x78a25d,'body':{'user_name':_0x526a9a[_0x0511('0x27')],'roles':'user','first_name':_0x526a9a['endUserNumber'],'active':_0x0511('0x1e'),'date_format':'System','phone':_0x526a9a[_0x0511('0x27')]},'auth':_0x195e33,'json':!![]};return rp(_0x375ee4)[_0x0511('0x1b')](function(_0x429dc3){logger['info']('['+[_0x36371a[_0x0511('0x13')]()]+_0x0511('0x28'),_0x429dc3['result']);_0x526a9a['endUserId']=_0x429dc3[_0x0511('0xf')]['sys_id'];_0x3a594f(_0x526a9a);})[_0x0511('0x11')](function(_0x59139b){logger[_0x0511('0x12')]('['+[_0x36371a[_0x0511('0x13')]()]+']',_0x59139b[_0x0511('0x14')]);_0x4804c8(_0x59139b['message']);});});}function getEndUser(_0xc96c07,_0x3b07e4,_0x48ddb1,_0x4c4c24,_0x51dbbe){return function(_0x3f91b3){logger['info']('['+[_0xc96c07[_0x0511('0x13')]()]+_0x0511('0x29'),_0x3f91b3);return new Promise(function(_0x5a58a5,_0x17774f){var _0x4ed781={'method':_0x0511('0xd'),'uri':_0x48ddb1+_0x0511('0x2a')+_0x3f91b3[_0x0511('0x27')]+'&'+_0x4c4c24+'&'+_0x51dbbe,'auth':_0x3b07e4,'json':!![]};return rp(_0x4ed781)[_0x0511('0x1b')](function(_0x773d37){if(_0x773d37[_0x0511('0xf')]['length']>0x0){_0x3f91b3['endUserId']=_0x773d37['result'][0x0][_0x0511('0x20')];logger[_0x0511('0x15')]('['+[_0xc96c07[_0x0511('0x13')]()]+_0x0511('0x2b'),_0x3f91b3);_0x5a58a5(_0x3f91b3);}else{return createEndUser(_0xc96c07,_0x3b07e4,_0x3f91b3,_0x48ddb1,_0x4c4c24)[_0x0511('0x1b')](function(_0x159c3e){logger['info']('['+[_0xc96c07[_0x0511('0x13')]()]+'],\x20createEndUser\x20crm',_0x159c3e);_0x5a58a5(_0x159c3e);});}})[_0x0511('0x11')](function(_0x4b64ea){logger[_0x0511('0x12')]('['+[_0xc96c07[_0x0511('0x13')]()]+']',_0x4b64ea[_0x0511('0x14')]);_0x17774f(_0x4b64ea['message']);});});};}function getCustomFields(_0x1f05e4,_0x26be06){var _0x228eec={};if(_0x1f05e4[_0x0511('0x10')]>0x0){_[_0x0511('0x2c')](_0x1f05e4,function(_0x547ebd){if(_['includes'](['string','picklist'],_0x547ebd[_0x0511('0x2d')])&&_0x547ebd[_0x0511('0x2e')]&&!_0x547ebd[_0x0511('0x2f')]){_0x228eec[_0x547ebd[_0x0511('0x2e')][_0x0511('0x30')]()]=_0x547ebd[_0x0511('0x31')][_0x0511('0x32')]();}else if(_['includes']([_0x0511('0x33'),_0x0511('0x34')],_0x547ebd['type'])&&_0x547ebd[_0x0511('0x35')]&&_0x547ebd[_0x0511('0x2f')]){_0x228eec[_0x547ebd[_0x0511('0x35')][_0x0511('0x30')]()]=_0x547ebd[_0x0511('0x31')][_0x0511('0x32')]();}else if(_0x547ebd['type']===_0x0511('0x36')&&_0x547ebd[_0x0511('0x37')]&&_0x547ebd[_0x0511('0x35')]&&_0x547ebd[_0x0511('0x2f')]){_0x228eec[_0x547ebd[_0x0511('0x35')]['toLowerCase']()]=_0x26be06[_0x547ebd[_0x0511('0x37')]]['toString']();}else if(_0x547ebd['type']===_0x0511('0x38')&&_0x547ebd[_0x0511('0x39')]&&_0x547ebd[_0x0511('0x39')][_0x0511('0x3a')]&&_0x547ebd['idField']&&_0x547ebd[_0x0511('0x2f')]){_0x228eec[_0x547ebd[_0x0511('0x35')]['toLowerCase']()]=_0x26be06[_0x547ebd[_0x0511('0x39')][_0x0511('0x3a')][_0x0511('0x30')]()][_0x0511('0x32')]();}});}return _0x228eec;}function getTicket(_0x194d5e,_0x5bde54,_0x30267e,_0x4b24dc,_0x2557c5,_0x19a8a5){return function(_0x391b13){logger[_0x0511('0x15')]('['+[_0x194d5e[_0x0511('0x13')]()]+']\x20getTicket\x20input\x20crm',_0x391b13);return new Promise(function(_0xa8ddd1,_0x270ef0){var _0x4f81ed=_0x194d5e['toLowerCase']()===_0x0511('0x3b')?_0x391b13[_0x0511('0x1f')]:_0x391b13[_0x0511('0x3c')];var _0xd812da={'method':_0x0511('0x25'),'uri':_0x30267e+'incident'+'?'+_0x19a8a5,'body':Object[_0x0511('0x3d')]({},{'active':_0x0511('0x1e'),'caller_id':_0x4f81ed,'assigned_to':_0x391b13['userId'],'short_description':intUtil['getString'](_0x4b24dc['Subjects'],_0x2557c5,'\x20'),'description':intUtil['getString'](_0x4b24dc['Descriptions'],_0x2557c5,'\x0a')},getCustomFields(_0x4b24dc[_0x0511('0x3e')],_0x2557c5)),'auth':_0x5bde54,'json':!![]};return rp(_0xd812da)[_0x0511('0x1b')](function(_0x5ecfb0){logger[_0x0511('0x15')]('['+[_0x194d5e['toUpperCase']()]+_0x0511('0x3f'),_0x5ecfb0['result']);_0x391b13[_0x0511('0x40')]=_0x5ecfb0[_0x0511('0xf')][_0x0511('0x20')];_0x391b13[_0x0511('0x41')]=_0x5ecfb0[_0x0511('0xf')]['number'];logger[_0x0511('0x15')]('['+[_0x194d5e['toUpperCase']()]+_0x0511('0x42'),_0x391b13);_0xa8ddd1(_0x391b13);})[_0x0511('0x11')](function(_0x57845f){logger[_0x0511('0x12')]('['+[_0x194d5e[_0x0511('0x13')]()]+']',_0x57845f[_0x0511('0x14')]);_0x270ef0(_0x57845f['message']);});});};}function createRemoteTag(_0x555437,_0x513ec3,_0x45f12a,_0x59e31e){return new Promise(function(_0x44ec78,_0x1a8574){var _0x2b9966={'method':'POST','uri':_0x45f12a+_0x0511('0x43')+'?'+_0x59e31e,'body':{'short_description':_0x555437,'global':!![],'active':!![],'name':_0x555437},'auth':_0x513ec3,'json':!![]};return rp(_0x2b9966)['then'](function(_0x3b062f){var _0x4e0e5c=_0x3b062f[_0x0511('0xf')][_0x0511('0x20')];_0x44ec78(_0x4e0e5c);});});}function getRemoteTag(_0x55caa4,_0x3f0dec,_0x5abc20,_0x4c118d,_0x37a426){return new Promise(function(_0x2b8f26,_0x61991b){var _0x3bbbc8={'method':_0x0511('0xd'),'uri':_0x5abc20+'label'+'?sysparm_query=name%3D'+_0x55caa4+'&'+_0x4c118d,'auth':_0x3f0dec,'json':!![]};return rp(_0x3bbbc8)[_0x0511('0x1b')](function(_0x43a077){if(_0x43a077['result'][_0x0511('0x10')]>0x0){var _0x24c113=_0x43a077[_0x0511('0xf')][0x0][_0x0511('0x20')];_0x2b8f26(_0x24c113);}else{return createRemoteTag(_0x55caa4,_0x3f0dec,_0x5abc20,_0x4c118d)[_0x0511('0x1b')](function(_0x5b0a39){_0x2b8f26(_0x5b0a39);});}});});}function assignTagToIncident(_0xdb28e5,_0x26ad18,_0x3cecef,_0x19e3ef,_0x4cd679){return new Promise(function(_0x14f4f4,_0x4906cb){var _0x556583={'method':_0x0511('0x25'),'uri':_0x3cecef+_0x0511('0x44')+'?'+_0x4cd679,'body':{'label':_0xdb28e5,'table':_0x0511('0x45'),'id_type':_0x0511('0x46'),'table_key':_0x19e3ef[_0x0511('0x40')],'title':_0x0511('0x47')+_0x19e3ef['ticketNumber'],'id_display':_0x19e3ef['ticketNumber']},'auth':_0x26ad18,'json':!![]};return rp(_0x556583)['then'](function(_0x1dae7e){_0x14f4f4();})['catch'](function(){_0x14f4f4();});});}function manageTags(_0x660145,_0x4a438c,_0x751e0a,_0xa220b2,_0x524841,_0x3d2933,_0x303096){return new Promise(function(_0x120d14,_0x27cabc){var _0x57e642=[];_0x4a438c['forEach'](function(_0x2c6efd){_0x57e642[_0x0511('0x48')](getRemoteTag(_0x2c6efd,_0x751e0a,_0xa220b2,_0x3d2933,_0x303096));});return Promise[_0x0511('0x49')](_0x57e642)['then'](function(_0x1d25de){if(_0x1d25de[_0x0511('0x10')]){logger[_0x0511('0x15')]('['+[_0x660145[_0x0511('0x13')]()]+_0x0511('0x4a'),_0x1d25de);var _0x16b46b=[];_0x1d25de[_0x0511('0x2c')](function(_0x54d90f){_0x16b46b[_0x0511('0x48')](assignTagToIncident(_0x54d90f,_0x751e0a,_0xa220b2,_0x524841,_0x3d2933));});return Promise['all'](_0x16b46b)[_0x0511('0x1b')](function(){_0x120d14();})[_0x0511('0x11')](function(){_0x120d14();});}else{_0x120d14();}});});}function getTags(_0x48b235,_0x464cf4,_0x4ccb89,_0x4af36c,_0x3192f3,_0x49a9a0){return function(_0x53e089){return new Promise(function(_0x242ca6,_0x2d7d1f){var _0x3dc29f=[];var _0x397a4b=_0x4af36c[_0x0511('0x4b')];if(_0x397a4b&&_0x397a4b[_0x0511('0x10')]>0x0){_0x3dc29f=_[_0x0511('0x4c')](_0x397a4b,'name');}if(_0x3dc29f[_0x0511('0x10')]>0x0){return manageTags(_0x48b235,_0x3dc29f,_0x464cf4,_0x4ccb89,_0x53e089,_0x3192f3,_0x49a9a0)[_0x0511('0x1b')](function(){_0x242ca6(_0x53e089);});}else{_0x242ca6(_0x53e089);}});};}function emit(_0x4e3bfb,_0x1ef2d8,_0x43c2f4){var _0x140425='%26sysparm_record_target%3Dincident'+_0x0511('0x4d')+_0x0511('0x4e')+'%255EORDERBYDESCnumber';var _0x3520b3={'uri':_0x4e3bfb+_0x0511('0x4f')+_0x43c2f4+_0x140425};io['to'](util[_0x0511('0x50')](_0x0511('0x51'),_0x1ef2d8))['emit'](_0x0511('0x52'),_0x3520b3);}exports['cs']=function(_0x4993d2,_0x28bcff,_0x1b8550,_0x5a6b2c,_0x5074d8,_0x1418ac,_0x2632f8,_0x51f8fb){var _0x206136={};var _0x5e0e7b={'user':_0x1418ac[_0x0511('0x53')],'pass':_0x1418ac[_0x0511('0x54')]};var _0xf4fb3c=_0x0511('0x55');var _0x3fc3c7='sysparm_display_value=true';_0x1418ac[_0x0511('0x56')]=intUtil[_0x0511('0x57')](_0x1418ac[_0x0511('0x56')]);_0x1418ac[_0x0511('0x58')]=intUtil[_0x0511('0x57')](_0x1418ac['serverUrl']);var _0x10bb6f=util[_0x0511('0x50')](_0x0511('0x59'),_0x1418ac['remoteUri']);_0x206136[_0x0511('0x19')]=!_[_0x0511('0x5a')](_0x5a6b2c)?_0x5a6b2c[_0x0511('0x5b')]:null;_0x206136[_0x0511('0x22')]=_0x1418ac[_0x0511('0x5b')];_0x206136[_0x0511('0x27')]=_0x51f8fb[_0x0511('0x30')]()===_0x0511('0x3b')?_0x28bcff['destcalleridnum']:_0x28bcff[_0x0511('0x5c')];_0x206136[_0x0511('0x5d')]=_0x51f8fb===_0x0511('0x5e')||_0x51f8fb===_0x0511('0x5f')?_0x0511('0x5e'):'outbound';var _0x550b18=util[_0x0511('0x50')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1418ac[_0x0511('0x58')],_0x28bcff[_0x0511('0x60')],md5(_0x28bcff[_0x0511('0x60')]));if(_0x5074d8&&_0x5074d8['monitor_format']){logger['info'](_0x0511('0x61'),_0x0511('0x62'));_0x28bcff[_0x0511('0x63')]=_0x550b18;}else if(_0x2632f8&&_0x2632f8[_0x0511('0x64')]&&_0x2632f8[_0x0511('0x64')]!==_0x0511('0x65')){logger[_0x0511('0x15')](_0x0511('0x66'),'Recording\x20is\x20enabled!');_0x28bcff[_0x0511('0x63')]=_0x550b18;}else{_0x28bcff[_0x0511('0x63')]='';}return getAdminUser(_0x51f8fb,_0x5e0e7b,_0x206136,_0x10bb6f,_0x3fc3c7,_0xf4fb3c)[_0x0511('0x1b')](getUser(_0x51f8fb,_0x5e0e7b,_0x10bb6f,_0x3fc3c7,_0xf4fb3c))[_0x0511('0x1b')](getEndUser(_0x51f8fb,_0x5e0e7b,_0x10bb6f,_0x3fc3c7,_0xf4fb3c))['then'](getTicket(_0x51f8fb,_0x5e0e7b,_0x10bb6f,_0x1b8550,_0x28bcff,_0x3fc3c7))[_0x0511('0x1b')](function(_0x29fc9f){logger[_0x0511('0x15')](util[_0x0511('0x50')](_0x0511('0x67'),_0x29fc9f['ticketId']));logger['info'](util[_0x0511('0x50')](_0x0511('0x68'),_0x51f8fb));if(_0x51f8fb!==_0x0511('0x5f')){logger[_0x0511('0x15')]('['+[_0x51f8fb[_0x0511('0x13')]()]+']',_0x0511('0x69'));emit(_0x1418ac['remoteUri'],_0x5a6b2c[_0x0511('0x3a')],_0x29fc9f[_0x0511('0x40')]);}})[_0x0511('0x11')](function(_0xdc5e78){logger[_0x0511('0x12')]('['+[_0x51f8fb[_0x0511('0x13')]()]+_0x0511('0x6a'),util[_0x0511('0x6b')](_0xdc5e78,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xcc0f=['variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','incident','assign','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','ticketNumber','push','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','outbound','destcalleridnum','queue','unmanaged','uniqueid','monitor_format','recordingURL','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','md5','ioredis','./util','servicenow','defaults','redis','localhost','socket.io-emitter','GET','then','result','length','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','info','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','active','true','userId','adminEmail','],\x20getUser\x20crm','message','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','type','nameField','customField','toString','includes','idField','toLowerCase','content','variable'];(function(_0x5c76be,_0x463757){var _0x2c0e72=function(_0x1ec5e1){while(--_0x1ec5e1){_0x5c76be['push'](_0x5c76be['shift']());}};_0x2c0e72(++_0x463757);}(_0xcc0f,0x1e4));var _0xfcc0=function(_0x58d533,_0x2bcda3){_0x58d533=_0x58d533-0x0;var _0xfb8f79=_0xcc0f[_0x58d533];return _0xfb8f79;};'use strict';var _=require('lodash');var Promise=require(_0xfcc0('0x0'));var rp=require('request-promise');var util=require(_0xfcc0('0x1'));var md5=require(_0xfcc0('0x2'));var Redis=require(_0xfcc0('0x3'));var intUtil=require(_0xfcc0('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xfcc0('0x5'));config['redis']=_[_0xfcc0('0x6')](config[_0xfcc0('0x7')],{'host':_0xfcc0('0x8'),'port':0x18eb});var io=require(_0xfcc0('0x9'))(new Redis(config[_0xfcc0('0x7')]));function getAdminUser(_0x59fdce,_0x313d13,_0x333b47,_0x4fbeb6,_0x48ff54,_0x485d92){return new Promise(function(_0x360a90,_0x4e3af4){var _0x1c9fdd={'method':_0xfcc0('0xa'),'uri':_0x4fbeb6+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x48ff54+'&'+_0x485d92,'auth':_0x313d13,'json':!![]};return rp(_0x1c9fdd)[_0xfcc0('0xb')](function(_0x48936f){if(_0x48936f[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){_0x333b47[_0xfcc0('0xe')]=_0x48936f['result'][0x0][_0xfcc0('0xf')];}logger['info']('['+[_0x59fdce[_0xfcc0('0x10')]()]+_0xfcc0('0x11'),_0x333b47);_0x360a90(_0x333b47);})[_0xfcc0('0x12')](function(_0x18d830){logger[_0xfcc0('0x13')]('['+[_0x59fdce[_0xfcc0('0x10')]()]+']',_0x18d830['message']);_0x4e3af4(_0x18d830['message']);});});}function getUser(_0x527888,_0x2ff972,_0x6da411,_0x406172,_0x4bff8f){return function(_0x5280b5){logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x15'),_0x5280b5);return new Promise(function(_0xcec249,_0xc7c5e){if(intUtil[_0xfcc0('0x16')](_0x5280b5[_0xfcc0('0x17')])){var _0x278810={'method':_0xfcc0('0xa'),'uri':_0x6da411+_0xfcc0('0x18')+_0x5280b5[_0xfcc0('0x17')]+'&'+_0x406172+'&'+_0x4bff8f,'auth':_0x2ff972,'json':!![]};logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+'],\x20getUser\x20rp\x20obj',_0x278810);return rp(_0x278810)['then'](function(_0x25f897){logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x19'),_0x25f897);if(_0x25f897[_0xfcc0('0xc')]['length']>0x0&&String(_0x25f897[_0xfcc0('0xc')][0x0][_0xfcc0('0x1a')])===_0xfcc0('0x1b')){_0x5280b5['userId']=_0x25f897['result'][0x0][_0xfcc0('0xf')];}else{_0x5280b5[_0xfcc0('0x1c')]=_0x5280b5['adminId'];_0x5280b5[_0xfcc0('0x17')]=_0x5280b5[_0xfcc0('0x1d')];}logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x1e'),_0x5280b5);_0xcec249(_0x5280b5);})[_0xfcc0('0x12')](function(_0x156efe){logger['error']('['+[_0x527888['toUpperCase']()]+']',_0x156efe['message']);_0xc7c5e(_0x156efe[_0xfcc0('0x1f')]);});}else{logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+']\x20using\x20admin\x20profile');_0x5280b5[_0xfcc0('0x1c')]=_0x5280b5[_0xfcc0('0xe')];_0x5280b5[_0xfcc0('0x17')]=_0x5280b5[_0xfcc0('0x1d')];_0xcec249(_0x5280b5);}});};}function createEndUser(_0x2aa45e,_0x1a20bf,_0x13f3d2,_0x192e46,_0x34d5ce){logger[_0xfcc0('0x14')]('['+[_0x2aa45e[_0xfcc0('0x10')]()]+_0xfcc0('0x20'),_0x13f3d2);return new Promise(function(_0x5beb3b,_0x3bafd5){var _0x5c44e2={'method':_0xfcc0('0x21'),'uri':_0x192e46+_0xfcc0('0x22')+_0x34d5ce,'body':{'user_name':_0x13f3d2[_0xfcc0('0x23')],'roles':_0xfcc0('0x24'),'first_name':_0x13f3d2['endUserNumber'],'active':'true','date_format':_0xfcc0('0x25'),'phone':_0x13f3d2['endUserNumber']},'auth':_0x1a20bf,'json':!![]};return rp(_0x5c44e2)[_0xfcc0('0xb')](function(_0x2fc7ff){logger[_0xfcc0('0x14')]('['+[_0x2aa45e['toUpperCase']()]+_0xfcc0('0x26'),_0x2fc7ff['result']);_0x13f3d2[_0xfcc0('0x27')]=_0x2fc7ff['result']['sys_id'];_0x5beb3b(_0x13f3d2);})[_0xfcc0('0x12')](function(_0x283aad){logger[_0xfcc0('0x13')]('['+[_0x2aa45e[_0xfcc0('0x10')]()]+']',_0x283aad['message']);_0x3bafd5(_0x283aad[_0xfcc0('0x1f')]);});});}function getEndUser(_0x1710f3,_0x1a6563,_0x3230ba,_0x4ae67b,_0x25fbae){return function(_0x160a28){logger[_0xfcc0('0x14')]('['+[_0x1710f3[_0xfcc0('0x10')]()]+_0xfcc0('0x28'),_0x160a28);return new Promise(function(_0xd0384e,_0x30f240){var _0x4baece={'method':_0xfcc0('0xa'),'uri':_0x3230ba+_0xfcc0('0x29')+_0x160a28[_0xfcc0('0x23')]+'&'+_0x4ae67b+'&'+_0x25fbae,'auth':_0x1a6563,'json':!![]};return rp(_0x4baece)[_0xfcc0('0xb')](function(_0x145e89){if(_0x145e89[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){_0x160a28[_0xfcc0('0x27')]=_0x145e89[_0xfcc0('0xc')][0x0][_0xfcc0('0xf')];logger[_0xfcc0('0x14')]('['+[_0x1710f3['toUpperCase']()]+_0xfcc0('0x2a'),_0x160a28);_0xd0384e(_0x160a28);}else{return createEndUser(_0x1710f3,_0x1a6563,_0x160a28,_0x3230ba,_0x4ae67b)[_0xfcc0('0xb')](function(_0x46337c){logger[_0xfcc0('0x14')]('['+[_0x1710f3['toUpperCase']()]+_0xfcc0('0x2b'),_0x46337c);_0xd0384e(_0x46337c);});}})[_0xfcc0('0x12')](function(_0x53213a){logger[_0xfcc0('0x13')]('['+[_0x1710f3['toUpperCase']()]+']',_0x53213a[_0xfcc0('0x1f')]);_0x30f240(_0x53213a[_0xfcc0('0x1f')]);});});};}function getCustomFields(_0x561e22,_0x261c13){var _0x33fdfb={};if(_0x561e22[_0xfcc0('0xd')]>0x0){_[_0xfcc0('0x2c')](_0x561e22,function(_0xff544a){if(_['includes']([_0xfcc0('0x2d'),_0xfcc0('0x2e')],_0xff544a[_0xfcc0('0x2f')])&&_0xff544a[_0xfcc0('0x30')]&&!_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a['nameField']['toLowerCase']()]=_0xff544a['content'][_0xfcc0('0x32')]();}else if(_[_0xfcc0('0x33')](['string',_0xfcc0('0x2e')],_0xff544a[_0xfcc0('0x2f')])&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0xff544a[_0xfcc0('0x36')][_0xfcc0('0x32')]();}else if(_0xff544a[_0xfcc0('0x2f')]===_0xfcc0('0x37')&&_0xff544a[_0xfcc0('0x38')]&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0x261c13[_0xff544a['variableName']]['toString']();}else if(_0xff544a['type']===_0xfcc0('0x39')&&_0xff544a['Variable']&&_0xff544a[_0xfcc0('0x3a')]['name']&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0x261c13[_0xff544a[_0xfcc0('0x3a')][_0xfcc0('0x3b')][_0xfcc0('0x35')]()][_0xfcc0('0x32')]();}});}return _0x33fdfb;}function getTicket(_0x2d3f9c,_0x14e8b1,_0x38d1fb,_0x2ca08d,_0x3e76c3,_0x144ded){return function(_0x2d6fc6){logger[_0xfcc0('0x14')]('['+[_0x2d3f9c['toUpperCase']()]+_0xfcc0('0x3c'),_0x2d6fc6);return new Promise(function(_0x27034f,_0x1c84ca){var _0x3a9a4b=_0x2d3f9c[_0xfcc0('0x35')]()==='outbound'?_0x2d6fc6[_0xfcc0('0x1c')]:_0x2d6fc6[_0xfcc0('0x27')];var _0x17f75e={'method':_0xfcc0('0x21'),'uri':_0x38d1fb+_0xfcc0('0x3d')+'?'+_0x144ded,'body':Object[_0xfcc0('0x3e')]({},{'active':_0xfcc0('0x1b'),'caller_id':_0x3a9a4b,'assigned_to':_0x2d6fc6['userId'],'short_description':intUtil[_0xfcc0('0x3f')](_0x2ca08d['Subjects'],_0x3e76c3,'\x20'),'description':intUtil['getString'](_0x2ca08d[_0xfcc0('0x40')],_0x3e76c3,'\x0a')},getCustomFields(_0x2ca08d[_0xfcc0('0x41')],_0x3e76c3)),'auth':_0x14e8b1,'json':!![]};return rp(_0x17f75e)[_0xfcc0('0xb')](function(_0x2c5e8b){logger[_0xfcc0('0x14')]('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+_0xfcc0('0x42'),_0x2c5e8b['result']);_0x2d6fc6[_0xfcc0('0x43')]=_0x2c5e8b[_0xfcc0('0xc')][_0xfcc0('0xf')];_0x2d6fc6['ticketNumber']=_0x2c5e8b[_0xfcc0('0xc')][_0xfcc0('0x44')];logger['info']('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+']\x20getTicket\x20crm',_0x2d6fc6);_0x27034f(_0x2d6fc6);})[_0xfcc0('0x12')](function(_0x1a6310){logger['error']('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+']',_0x1a6310['message']);_0x1c84ca(_0x1a6310[_0xfcc0('0x1f')]);});});};}function createRemoteTag(_0x3d6d1f,_0x39eda4,_0x160bab,_0x1e4592){return new Promise(function(_0xb0c5ac,_0x4de4a6){var _0x32d6f0={'method':_0xfcc0('0x21'),'uri':_0x160bab+_0xfcc0('0x45')+'?'+_0x1e4592,'body':{'short_description':_0x3d6d1f,'global':!![],'active':!![],'name':_0x3d6d1f},'auth':_0x39eda4,'json':!![]};return rp(_0x32d6f0)[_0xfcc0('0xb')](function(_0xbda5a2){var _0xf7f4ae=_0xbda5a2[_0xfcc0('0xc')]['sys_id'];_0xb0c5ac(_0xf7f4ae);});});}function getRemoteTag(_0x5a5482,_0x25d0a4,_0x25062d,_0x58d5a4,_0x2e97da){return new Promise(function(_0x131f36,_0x4ad2d0){var _0x2a2b0b={'method':_0xfcc0('0xa'),'uri':_0x25062d+'label'+_0xfcc0('0x46')+_0x5a5482+'&'+_0x58d5a4,'auth':_0x25d0a4,'json':!![]};return rp(_0x2a2b0b)[_0xfcc0('0xb')](function(_0x299b0b){if(_0x299b0b[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){var _0x3f3f94=_0x299b0b[_0xfcc0('0xc')][0x0][_0xfcc0('0xf')];_0x131f36(_0x3f3f94);}else{return createRemoteTag(_0x5a5482,_0x25d0a4,_0x25062d,_0x58d5a4)[_0xfcc0('0xb')](function(_0x1e8db6){_0x131f36(_0x1e8db6);});}});});}function assignTagToIncident(_0x3f98dc,_0x30cb6f,_0x1e6a49,_0x59d919,_0x550165){return new Promise(function(_0x3f32fd,_0x1b3765){var _0x2bca63={'method':_0xfcc0('0x21'),'uri':_0x1e6a49+'label_entry'+'?'+_0x550165,'body':{'label':_0x3f98dc,'table':_0xfcc0('0x3d'),'id_type':_0xfcc0('0x47'),'table_key':_0x59d919[_0xfcc0('0x43')],'title':_0xfcc0('0x48')+_0x59d919[_0xfcc0('0x49')],'id_display':_0x59d919['ticketNumber']},'auth':_0x30cb6f,'json':!![]};return rp(_0x2bca63)['then'](function(_0x376690){_0x3f32fd();})[_0xfcc0('0x12')](function(){_0x3f32fd();});});}function manageTags(_0x40fc01,_0x3aa83c,_0x375c63,_0x550e06,_0x413540,_0x4eedaf,_0x40dd60){return new Promise(function(_0x5b5fe5,_0x375a19){var _0x3acf6c=[];_0x3aa83c[_0xfcc0('0x2c')](function(_0x4bb319){_0x3acf6c['push'](getRemoteTag(_0x4bb319,_0x375c63,_0x550e06,_0x4eedaf,_0x40dd60));});return Promise['all'](_0x3acf6c)[_0xfcc0('0xb')](function(_0x2bd51b){if(_0x2bd51b[_0xfcc0('0xd')]){logger[_0xfcc0('0x14')]('['+[_0x40fc01[_0xfcc0('0x10')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x2bd51b);var _0x2a0366=[];_0x2bd51b[_0xfcc0('0x2c')](function(_0x23e199){_0x2a0366[_0xfcc0('0x4a')](assignTagToIncident(_0x23e199,_0x375c63,_0x550e06,_0x413540,_0x4eedaf));});return Promise['all'](_0x2a0366)[_0xfcc0('0xb')](function(){_0x5b5fe5();})[_0xfcc0('0x12')](function(){_0x5b5fe5();});}else{_0x5b5fe5();}});});}function getTags(_0x1eabdb,_0x4f3850,_0x170030,_0x2d87be,_0x5390f1,_0x52f0ac){return function(_0x399800){return new Promise(function(_0xd94c9d,_0x4bdcc4){var _0x4b04e5=[];var _0x66e5c=_0x2d87be[_0xfcc0('0x4b')];if(_0x66e5c&&_0x66e5c[_0xfcc0('0xd')]>0x0){_0x4b04e5=_['map'](_0x66e5c,_0xfcc0('0x3b'));}if(_0x4b04e5[_0xfcc0('0xd')]>0x0){return manageTags(_0x1eabdb,_0x4b04e5,_0x4f3850,_0x170030,_0x399800,_0x5390f1,_0x52f0ac)[_0xfcc0('0xb')](function(){_0xd94c9d(_0x399800);});}else{_0xd94c9d(_0x399800);}});};}function emit(_0xb66351,_0x3f8849,_0x44cb7d){var _0x4a4094=_0xfcc0('0x4c')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0xfcc0('0x4d')+_0xfcc0('0x4e');var _0x91b88d={'uri':_0xb66351+_0xfcc0('0x4f')+_0x44cb7d+_0x4a4094};io['to'](util[_0xfcc0('0x50')](_0xfcc0('0x51'),_0x3f8849))[_0xfcc0('0x52')](_0xfcc0('0x53'),_0x91b88d);}exports['cs']=function(_0x30ac58,_0x40f4c8,_0x49fffa,_0x1e9bf8,_0x35c017,_0x29d599,_0x5d7da4,_0x33d186){var _0x1dcd70={};var _0x21dcb8={'user':_0x29d599[_0xfcc0('0x54')],'pass':_0x29d599[_0xfcc0('0x55')]};var _0x46883c=_0xfcc0('0x56');var _0x4a8148='sysparm_display_value=true';_0x29d599[_0xfcc0('0x57')]=intUtil[_0xfcc0('0x58')](_0x29d599[_0xfcc0('0x57')]);_0x29d599['serverUrl']=intUtil[_0xfcc0('0x58')](_0x29d599[_0xfcc0('0x59')]);var _0x547c91=util[_0xfcc0('0x50')](_0xfcc0('0x5a'),_0x29d599[_0xfcc0('0x57')]);_0x1dcd70[_0xfcc0('0x17')]=!_[_0xfcc0('0x5b')](_0x1e9bf8)?_0x1e9bf8['email']:null;_0x1dcd70[_0xfcc0('0x1d')]=_0x29d599['email'];_0x1dcd70['endUserNumber']=_0x33d186[_0xfcc0('0x35')]()===_0xfcc0('0x5c')?_0x40f4c8[_0xfcc0('0x5d')]:_0x40f4c8['calleridnum'];_0x1dcd70['callDirection']=_0x33d186===_0xfcc0('0x5e')||_0x33d186===_0xfcc0('0x5f')?_0xfcc0('0x5e'):_0xfcc0('0x5c');var _0x52a859=util[_0xfcc0('0x50')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x29d599[_0xfcc0('0x59')],_0x40f4c8[_0xfcc0('0x60')],md5(_0x40f4c8[_0xfcc0('0x60')]));if(_0x35c017&&_0x35c017[_0xfcc0('0x61')]){logger[_0xfcc0('0x14')]('[QUEUE]','Recording\x20is\x20enabled!');_0x40f4c8[_0xfcc0('0x62')]=_0x52a859;}else if(_0x5d7da4&&_0x5d7da4[_0xfcc0('0x63')]&&_0x5d7da4[_0xfcc0('0x63')]!==_0xfcc0('0x64')){logger[_0xfcc0('0x14')](_0xfcc0('0x65'),_0xfcc0('0x66'));_0x40f4c8['recordingURL']=_0x52a859;}else{_0x40f4c8[_0xfcc0('0x62')]='';}return getAdminUser(_0x33d186,_0x21dcb8,_0x1dcd70,_0x547c91,_0x4a8148,_0x46883c)[_0xfcc0('0xb')](getUser(_0x33d186,_0x21dcb8,_0x547c91,_0x4a8148,_0x46883c))['then'](getEndUser(_0x33d186,_0x21dcb8,_0x547c91,_0x4a8148,_0x46883c))[_0xfcc0('0xb')](getTicket(_0x33d186,_0x21dcb8,_0x547c91,_0x49fffa,_0x40f4c8,_0x4a8148))['then'](function(_0x2fbf03){logger[_0xfcc0('0x14')](util[_0xfcc0('0x50')](_0xfcc0('0x67'),_0x2fbf03[_0xfcc0('0x43')]));logger[_0xfcc0('0x14')](util[_0xfcc0('0x50')](_0xfcc0('0x68'),_0x33d186));if(_0x33d186!==_0xfcc0('0x5f')){logger['info']('['+[_0x33d186[_0xfcc0('0x10')]()]+']',_0xfcc0('0x69'));emit(_0x29d599[_0xfcc0('0x57')],_0x1e9bf8[_0xfcc0('0x3b')],_0x2fbf03[_0xfcc0('0x43')]);}})[_0xfcc0('0x12')](function(_0x586dcc){logger[_0xfcc0('0x13')]('['+[_0x33d186[_0xfcc0('0x10')]()]+_0xfcc0('0x6a'),util[_0xfcc0('0x6b')](_0x586dcc,{'showHidden':!![],'depth':null}));});};
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