Built motion from commit d5e4af8c.|2.6.23
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 80540a9..3911c33 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xde8f=['email','outbound','destcalleridnum','calleridnum','callDirection','unmanaged','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','request-promise','util','md5','./util','../../../../config/environment','servicenow','redis','defaults','GET','sys_user?sysparm_query=user_name%3Dadmin','result','length','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','message','validateEmail','userEmail','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','active','true','userId','adminId','adminEmail','catch','error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','picklist','nameField','customField','content','includes','string','type','idField','toLowerCase','toString','variable','variableName','customVariable','Variable',']\x20getTicket\x20input\x20crm','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','ticketNumber','forEach','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','push','Tags','map','name','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','password','sysparm_limit=1','sysparm_display_value=true','stripTrailingSlash','remoteUri','%s/api/now/table/'];(function(_0x5c27e0,_0x54cee6){var _0x22928f=function(_0x295544){while(--_0x295544){_0x5c27e0['push'](_0x5c27e0['shift']());}};_0x22928f(++_0x54cee6);}(_0xde8f,0xe8));var _0xfde8=function(_0x31628d,_0x51ce15){_0x31628d=_0x31628d-0x0;var _0x2c8928=_0xde8f[_0x31628d];return _0x2c8928;};'use strict';var _=require(_0xfde8('0x0'));var Promise=require('bluebird');var rp=require(_0xfde8('0x1'));var util=require(_0xfde8('0x2'));var md5=require(_0xfde8('0x3'));var Redis=require('ioredis');var intUtil=require(_0xfde8('0x4'));var config=require(_0xfde8('0x5'));var logger=require('../../../../config/logger')(_0xfde8('0x6'));config[_0xfde8('0x7')]=_[_0xfde8('0x8')](config[_0xfde8('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xfde8('0x7')]));function getAdminUser(_0x22fc03,_0x29e49f,_0x557c0a,_0x33d3e7,_0x1b69f2,_0x35b4f2){return new Promise(function(_0x9cdf7e,_0x54b66b){var _0x10968e={'method':_0xfde8('0x9'),'uri':_0x33d3e7+_0xfde8('0xa')+'&'+_0x1b69f2+'&'+_0x35b4f2,'auth':_0x29e49f,'json':!![]};return rp(_0x10968e)['then'](function(_0x17076a){if(_0x17076a[_0xfde8('0xb')][_0xfde8('0xc')]>0x0){_0x557c0a['adminId']=_0x17076a[_0xfde8('0xb')][0x0][_0xfde8('0xd')];}logger[_0xfde8('0xe')]('['+[_0x22fc03[_0xfde8('0xf')]()]+_0xfde8('0x10'),_0x557c0a);_0x9cdf7e(_0x557c0a);})['catch'](function(_0x2dc2a3){logger['error']('['+[_0x22fc03[_0xfde8('0xf')]()]+']',_0x2dc2a3[_0xfde8('0x11')]);_0x54b66b(_0x2dc2a3[_0xfde8('0x11')]);});});}function getUser(_0x72b79,_0x359ced,_0x33278d,_0x583887,_0x19792e){return function(_0x3bc859){logger[_0xfde8('0xe')]('['+[_0x72b79[_0xfde8('0xf')]()]+'],\x20getUser\x20input\x20crm',_0x3bc859);return new Promise(function(_0x2225e1,_0x55c856){if(intUtil[_0xfde8('0x12')](_0x3bc859[_0xfde8('0x13')])){var _0x5a0cb2={'method':_0xfde8('0x9'),'uri':_0x33278d+'sys_user?sysparm_query=email%3D'+_0x3bc859[_0xfde8('0x13')]+'&'+_0x583887+'&'+_0x19792e,'auth':_0x359ced,'json':!![]};logger[_0xfde8('0xe')]('['+[_0x72b79[_0xfde8('0xf')]()]+_0xfde8('0x14'),_0x5a0cb2);return rp(_0x5a0cb2)[_0xfde8('0x15')](function(_0x34cad0){logger[_0xfde8('0xe')]('['+[_0x72b79[_0xfde8('0xf')]()]+_0xfde8('0x16'),_0x34cad0);if(_0x34cad0[_0xfde8('0xb')][_0xfde8('0xc')]>0x0&&String(_0x34cad0[_0xfde8('0xb')][0x0][_0xfde8('0x17')])===_0xfde8('0x18')){_0x3bc859[_0xfde8('0x19')]=_0x34cad0[_0xfde8('0xb')][0x0][_0xfde8('0xd')];}else{_0x3bc859[_0xfde8('0x19')]=_0x3bc859[_0xfde8('0x1a')];_0x3bc859[_0xfde8('0x13')]=_0x3bc859[_0xfde8('0x1b')];}logger[_0xfde8('0xe')]('['+[_0x72b79['toUpperCase']()]+'],\x20getUser\x20crm',_0x3bc859);_0x2225e1(_0x3bc859);})[_0xfde8('0x1c')](function(_0x451449){logger[_0xfde8('0x1d')]('['+[_0x72b79['toUpperCase']()]+']',_0x451449[_0xfde8('0x11')]);_0x55c856(_0x451449[_0xfde8('0x11')]);});}else{logger['info']('['+[_0x72b79[_0xfde8('0xf')]()]+_0xfde8('0x1e'));_0x3bc859['userId']=_0x3bc859[_0xfde8('0x1a')];_0x3bc859['userEmail']=_0x3bc859[_0xfde8('0x1b')];_0x2225e1(_0x3bc859);}});};}function createEndUser(_0x27a90f,_0x1d4aed,_0x5d055b,_0x513fa1,_0x3b99b2){logger[_0xfde8('0xe')]('['+[_0x27a90f[_0xfde8('0xf')]()]+_0xfde8('0x1f'),_0x5d055b);return new Promise(function(_0x4cddb8,_0x155a60){var _0x28da83={'method':_0xfde8('0x20'),'uri':_0x513fa1+_0xfde8('0x21')+_0x3b99b2,'body':{'user_name':_0x5d055b[_0xfde8('0x22')],'roles':'user','first_name':_0x5d055b[_0xfde8('0x22')],'active':_0xfde8('0x18'),'date_format':_0xfde8('0x23'),'phone':_0x5d055b['endUserNumber']},'auth':_0x1d4aed,'json':!![]};return rp(_0x28da83)[_0xfde8('0x15')](function(_0x3f0450){logger[_0xfde8('0xe')]('['+[_0x27a90f[_0xfde8('0xf')]()]+_0xfde8('0x24'),_0x3f0450[_0xfde8('0xb')]);_0x5d055b[_0xfde8('0x25')]=_0x3f0450['result'][_0xfde8('0xd')];_0x4cddb8(_0x5d055b);})['catch'](function(_0x4bf105){logger[_0xfde8('0x1d')]('['+[_0x27a90f['toUpperCase']()]+']',_0x4bf105[_0xfde8('0x11')]);_0x155a60(_0x4bf105[_0xfde8('0x11')]);});});}function getEndUser(_0x3827e3,_0x3f239d,_0x2a2e46,_0x1e2309,_0x52f46b){return function(_0x2ba8af){logger['info']('['+[_0x3827e3[_0xfde8('0xf')]()]+_0xfde8('0x26'),_0x2ba8af);return new Promise(function(_0x15bac8,_0x17c4da){var _0x492ff0={'method':_0xfde8('0x9'),'uri':_0x2a2e46+_0xfde8('0x27')+_0x2ba8af[_0xfde8('0x22')]+'&'+_0x1e2309+'&'+_0x52f46b,'auth':_0x3f239d,'json':!![]};return rp(_0x492ff0)[_0xfde8('0x15')](function(_0x1a057c){if(_0x1a057c['result'][_0xfde8('0xc')]>0x0){_0x2ba8af[_0xfde8('0x25')]=_0x1a057c['result'][0x0]['sys_id'];logger[_0xfde8('0xe')]('['+[_0x3827e3[_0xfde8('0xf')]()]+_0xfde8('0x28'),_0x2ba8af);_0x15bac8(_0x2ba8af);}else{return createEndUser(_0x3827e3,_0x3f239d,_0x2ba8af,_0x2a2e46,_0x1e2309)[_0xfde8('0x15')](function(_0x539e19){logger[_0xfde8('0xe')]('['+[_0x3827e3[_0xfde8('0xf')]()]+_0xfde8('0x29'),_0x539e19);_0x15bac8(_0x539e19);});}})[_0xfde8('0x1c')](function(_0x4d4a4f){logger[_0xfde8('0x1d')]('['+[_0x3827e3[_0xfde8('0xf')]()]+']',_0x4d4a4f[_0xfde8('0x11')]);_0x17c4da(_0x4d4a4f[_0xfde8('0x11')]);});});};}function getCustomFields(_0xba4ae2,_0x304bc9){var _0x5f0dbb={};if(_0xba4ae2[_0xfde8('0xc')]>0x0){_['forEach'](_0xba4ae2,function(_0x639f73){if(_['includes'](['string',_0xfde8('0x2a')],_0x639f73['type'])&&_0x639f73[_0xfde8('0x2b')]&&!_0x639f73[_0xfde8('0x2c')]){_0x5f0dbb[_0x639f73[_0xfde8('0x2b')]['toLowerCase']()]=_0x639f73[_0xfde8('0x2d')]['toString']();}else if(_[_0xfde8('0x2e')]([_0xfde8('0x2f'),'picklist'],_0x639f73[_0xfde8('0x30')])&&_0x639f73[_0xfde8('0x31')]&&_0x639f73[_0xfde8('0x2c')]){_0x5f0dbb[_0x639f73[_0xfde8('0x31')][_0xfde8('0x32')]()]=_0x639f73['content'][_0xfde8('0x33')]();}else if(_0x639f73[_0xfde8('0x30')]===_0xfde8('0x34')&&_0x639f73[_0xfde8('0x35')]&&_0x639f73[_0xfde8('0x31')]&&_0x639f73['customField']){_0x5f0dbb[_0x639f73[_0xfde8('0x31')][_0xfde8('0x32')]()]=_0x304bc9[_0x639f73[_0xfde8('0x35')]]['toString']();}else if(_0x639f73[_0xfde8('0x30')]===_0xfde8('0x36')&&_0x639f73[_0xfde8('0x37')]&&_0x639f73['Variable']['name']&&_0x639f73['idField']&&_0x639f73[_0xfde8('0x2c')]){_0x5f0dbb[_0x639f73['idField']['toLowerCase']()]=_0x304bc9[_0x639f73[_0xfde8('0x37')]['name'][_0xfde8('0x32')]()]['toString']();}});}return _0x5f0dbb;}function getTicket(_0x34b0f1,_0xa8010e,_0x23299e,_0x4a599a,_0x525f7b,_0x1fa544){return function(_0x17336f){logger['info']('['+[_0x34b0f1['toUpperCase']()]+_0xfde8('0x38'),_0x17336f);return new Promise(function(_0x21edb2,_0x329bee){var _0x4c76a6=_0x34b0f1[_0xfde8('0x32')]()==='outbound'?_0x17336f[_0xfde8('0x19')]:_0x17336f[_0xfde8('0x25')];var _0x27aa61={'method':_0xfde8('0x20'),'uri':_0x23299e+_0xfde8('0x39')+'?'+_0x1fa544,'body':Object[_0xfde8('0x3a')]({},{'active':_0xfde8('0x18'),'caller_id':_0x4c76a6,'assigned_to':_0x17336f['userId'],'short_description':intUtil[_0xfde8('0x3b')](_0x4a599a[_0xfde8('0x3c')],_0x525f7b,'\x20'),'description':intUtil[_0xfde8('0x3b')](_0x4a599a['Descriptions'],_0x525f7b,'\x0a')},getCustomFields(_0x4a599a[_0xfde8('0x3d')],_0x525f7b)),'auth':_0xa8010e,'json':!![]};return rp(_0x27aa61)[_0xfde8('0x15')](function(_0x5778bc){logger[_0xfde8('0xe')]('['+[_0x34b0f1[_0xfde8('0xf')]()]+_0xfde8('0x3e'),_0x5778bc['result']);_0x17336f['ticketId']=_0x5778bc[_0xfde8('0xb')][_0xfde8('0xd')];_0x17336f['ticketNumber']=_0x5778bc[_0xfde8('0xb')][_0xfde8('0x3f')];logger[_0xfde8('0xe')]('['+[_0x34b0f1['toUpperCase']()]+_0xfde8('0x40'),_0x17336f);_0x21edb2(_0x17336f);})[_0xfde8('0x1c')](function(_0x29a8ad){logger[_0xfde8('0x1d')]('['+[_0x34b0f1['toUpperCase']()]+']',_0x29a8ad[_0xfde8('0x11')]);_0x329bee(_0x29a8ad['message']);});});};}function createRemoteTag(_0x5114b1,_0x1c423f,_0x51e86b,_0x34c774){return new Promise(function(_0x22926c,_0x3d85f6){var _0x1f61a4={'method':'POST','uri':_0x51e86b+'label'+'?'+_0x34c774,'body':{'short_description':_0x5114b1,'global':!![],'active':!![],'name':_0x5114b1},'auth':_0x1c423f,'json':!![]};return rp(_0x1f61a4)['then'](function(_0x676088){var _0xbdd0a4=_0x676088[_0xfde8('0xb')][_0xfde8('0xd')];_0x22926c(_0xbdd0a4);});});}function getRemoteTag(_0x2b3e48,_0x156ebf,_0x48c985,_0x1acafb,_0x3453a9){return new Promise(function(_0x579b1e,_0x1d03f6){var _0x29ea03={'method':_0xfde8('0x9'),'uri':_0x48c985+_0xfde8('0x41')+_0xfde8('0x42')+_0x2b3e48+'&'+_0x1acafb,'auth':_0x156ebf,'json':!![]};return rp(_0x29ea03)[_0xfde8('0x15')](function(_0x64758c){if(_0x64758c[_0xfde8('0xb')][_0xfde8('0xc')]>0x0){var _0x1d8e8e=_0x64758c['result'][0x0]['sys_id'];_0x579b1e(_0x1d8e8e);}else{return createRemoteTag(_0x2b3e48,_0x156ebf,_0x48c985,_0x1acafb)[_0xfde8('0x15')](function(_0x18cd42){_0x579b1e(_0x18cd42);});}});});}function assignTagToIncident(_0x4b5e13,_0x24f977,_0x49a508,_0x1c8c3f,_0x447991){return new Promise(function(_0x1756e8,_0x481d35){var _0x558103={'method':_0xfde8('0x20'),'uri':_0x49a508+_0xfde8('0x43')+'?'+_0x447991,'body':{'label':_0x4b5e13,'table':_0xfde8('0x39'),'id_type':'Incident','table_key':_0x1c8c3f[_0xfde8('0x44')],'title':_0xfde8('0x45')+_0x1c8c3f[_0xfde8('0x46')],'id_display':_0x1c8c3f['ticketNumber']},'auth':_0x24f977,'json':!![]};return rp(_0x558103)[_0xfde8('0x15')](function(_0x13e29d){_0x1756e8();})['catch'](function(){_0x1756e8();});});}function manageTags(_0x1f6286,_0xdda306,_0xa6031d,_0x194b97,_0x1e7b15,_0x18d6e1,_0x3bd4ee){return new Promise(function(_0x30e34e,_0x1b7b11){var _0x111dfb=[];_0xdda306[_0xfde8('0x47')](function(_0x106995){_0x111dfb['push'](getRemoteTag(_0x106995,_0xa6031d,_0x194b97,_0x18d6e1,_0x3bd4ee));});return Promise[_0xfde8('0x48')](_0x111dfb)[_0xfde8('0x15')](function(_0x286b51){if(_0x286b51['length']){logger[_0xfde8('0xe')]('['+[_0x1f6286['toUpperCase']()]+_0xfde8('0x49'),_0x286b51);var _0x2149be=[];_0x286b51[_0xfde8('0x47')](function(_0x4b6041){_0x2149be[_0xfde8('0x4a')](assignTagToIncident(_0x4b6041,_0xa6031d,_0x194b97,_0x1e7b15,_0x18d6e1));});return Promise['all'](_0x2149be)[_0xfde8('0x15')](function(){_0x30e34e();})[_0xfde8('0x1c')](function(){_0x30e34e();});}else{_0x30e34e();}});});}function getTags(_0x30253b,_0x4d1219,_0x4f4d02,_0x35e5e1,_0x255753,_0x4d2706){return function(_0xd22b6c){return new Promise(function(_0x3d8ea8,_0x41844d){var _0xf2a392=[];var _0x339c66=_0x35e5e1[_0xfde8('0x4b')];if(_0x339c66&&_0x339c66[_0xfde8('0xc')]>0x0){_0xf2a392=_[_0xfde8('0x4c')](_0x339c66,_0xfde8('0x4d'));}if(_0xf2a392[_0xfde8('0xc')]>0x0){return manageTags(_0x30253b,_0xf2a392,_0x4d1219,_0x4f4d02,_0xd22b6c,_0x255753,_0x4d2706)[_0xfde8('0x15')](function(){_0x3d8ea8(_0xd22b6c);});}else{_0x3d8ea8(_0xd22b6c);}});};}function emit(_0x53fbe9,_0x5af786,_0x3e64cb){var _0x22841e=_0xfde8('0x4e')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0xfde8('0x4f')+_0xfde8('0x50');var _0x34a277={'uri':_0x53fbe9+_0xfde8('0x51')+_0x3e64cb+_0x22841e};io['to'](util[_0xfde8('0x52')](_0xfde8('0x53'),_0x5af786))[_0xfde8('0x54')](_0xfde8('0x55'),_0x34a277);}exports['cs']=function(_0x491f04,_0x340e24,_0x5efa0a,_0x502e9a,_0x2f054f,_0x30e4c6,_0x482784,_0x220907){var _0x35e9ff={};var _0x24e553={'user':_0x30e4c6['username'],'pass':_0x30e4c6[_0xfde8('0x56')]};var _0x88b417=_0xfde8('0x57');var _0x42b091=_0xfde8('0x58');_0x30e4c6['remoteUri']=intUtil[_0xfde8('0x59')](_0x30e4c6[_0xfde8('0x5a')]);_0x30e4c6['serverUrl']=intUtil[_0xfde8('0x59')](_0x30e4c6['serverUrl']);var _0x17d295=util['format'](_0xfde8('0x5b'),_0x30e4c6[_0xfde8('0x5a')]);_0x35e9ff[_0xfde8('0x13')]=!_['isNil'](_0x502e9a)?_0x502e9a[_0xfde8('0x5c')]:null;_0x35e9ff['adminEmail']=_0x30e4c6[_0xfde8('0x5c')];_0x35e9ff[_0xfde8('0x22')]=_0x220907[_0xfde8('0x32')]()===_0xfde8('0x5d')?_0x340e24[_0xfde8('0x5e')]:_0x340e24[_0xfde8('0x5f')];_0x35e9ff[_0xfde8('0x60')]=_0x220907==='queue'||_0x220907===_0xfde8('0x61')?_0xfde8('0x62'):_0xfde8('0x5d');var _0x1aff82=util[_0xfde8('0x52')](_0xfde8('0x63'),_0x30e4c6['serverUrl'],_0x340e24['uniqueid'],md5(_0x340e24['uniqueid']));if(_0x2f054f&&_0x2f054f[_0xfde8('0x64')]){logger[_0xfde8('0xe')](_0xfde8('0x65'),_0xfde8('0x66'));_0x340e24['recordingURL']=_0x1aff82;}else if(_0x482784&&_0x482784[_0xfde8('0x67')]&&_0x482784[_0xfde8('0x67')]!=='none'){logger[_0xfde8('0xe')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x340e24['recordingURL']=_0x1aff82;}else{_0x340e24[_0xfde8('0x68')]='';}return getAdminUser(_0x220907,_0x24e553,_0x35e9ff,_0x17d295,_0x42b091,_0x88b417)[_0xfde8('0x15')](getUser(_0x220907,_0x24e553,_0x17d295,_0x42b091,_0x88b417))[_0xfde8('0x15')](getEndUser(_0x220907,_0x24e553,_0x17d295,_0x42b091,_0x88b417))['then'](getTicket(_0x220907,_0x24e553,_0x17d295,_0x5efa0a,_0x340e24,_0x42b091))[_0xfde8('0x15')](function(_0x3a6bd7){logger[_0xfde8('0xe')](util[_0xfde8('0x52')](_0xfde8('0x69'),_0x3a6bd7[_0xfde8('0x44')]));logger[_0xfde8('0xe')](util[_0xfde8('0x52')]('call\x20direction:\x20%s',_0x220907));if(_0x220907!==_0xfde8('0x61')){logger[_0xfde8('0xe')]('['+[_0x220907[_0xfde8('0xf')]()]+']',_0xfde8('0x6a'));emit(_0x30e4c6['remoteUri'],_0x502e9a[_0xfde8('0x4d')],_0x3a6bd7[_0xfde8('0x44')]);}})['catch'](function(_0x3cb14d){logger[_0xfde8('0x1d')]('['+[_0x220907[_0xfde8('0xf')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0xfde8('0x6b')](_0x3cb14d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xcc0f=['variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','incident','assign','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','ticketNumber','push','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','outbound','destcalleridnum','queue','unmanaged','uniqueid','monitor_format','recordingURL','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','md5','ioredis','./util','servicenow','defaults','redis','localhost','socket.io-emitter','GET','then','result','length','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','info','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','active','true','userId','adminEmail','],\x20getUser\x20crm','message','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','type','nameField','customField','toString','includes','idField','toLowerCase','content','variable'];(function(_0x5c76be,_0x463757){var _0x2c0e72=function(_0x1ec5e1){while(--_0x1ec5e1){_0x5c76be['push'](_0x5c76be['shift']());}};_0x2c0e72(++_0x463757);}(_0xcc0f,0x1e4));var _0xfcc0=function(_0x58d533,_0x2bcda3){_0x58d533=_0x58d533-0x0;var _0xfb8f79=_0xcc0f[_0x58d533];return _0xfb8f79;};'use strict';var _=require('lodash');var Promise=require(_0xfcc0('0x0'));var rp=require('request-promise');var util=require(_0xfcc0('0x1'));var md5=require(_0xfcc0('0x2'));var Redis=require(_0xfcc0('0x3'));var intUtil=require(_0xfcc0('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xfcc0('0x5'));config['redis']=_[_0xfcc0('0x6')](config[_0xfcc0('0x7')],{'host':_0xfcc0('0x8'),'port':0x18eb});var io=require(_0xfcc0('0x9'))(new Redis(config[_0xfcc0('0x7')]));function getAdminUser(_0x59fdce,_0x313d13,_0x333b47,_0x4fbeb6,_0x48ff54,_0x485d92){return new Promise(function(_0x360a90,_0x4e3af4){var _0x1c9fdd={'method':_0xfcc0('0xa'),'uri':_0x4fbeb6+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x48ff54+'&'+_0x485d92,'auth':_0x313d13,'json':!![]};return rp(_0x1c9fdd)[_0xfcc0('0xb')](function(_0x48936f){if(_0x48936f[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){_0x333b47[_0xfcc0('0xe')]=_0x48936f['result'][0x0][_0xfcc0('0xf')];}logger['info']('['+[_0x59fdce[_0xfcc0('0x10')]()]+_0xfcc0('0x11'),_0x333b47);_0x360a90(_0x333b47);})[_0xfcc0('0x12')](function(_0x18d830){logger[_0xfcc0('0x13')]('['+[_0x59fdce[_0xfcc0('0x10')]()]+']',_0x18d830['message']);_0x4e3af4(_0x18d830['message']);});});}function getUser(_0x527888,_0x2ff972,_0x6da411,_0x406172,_0x4bff8f){return function(_0x5280b5){logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x15'),_0x5280b5);return new Promise(function(_0xcec249,_0xc7c5e){if(intUtil[_0xfcc0('0x16')](_0x5280b5[_0xfcc0('0x17')])){var _0x278810={'method':_0xfcc0('0xa'),'uri':_0x6da411+_0xfcc0('0x18')+_0x5280b5[_0xfcc0('0x17')]+'&'+_0x406172+'&'+_0x4bff8f,'auth':_0x2ff972,'json':!![]};logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+'],\x20getUser\x20rp\x20obj',_0x278810);return rp(_0x278810)['then'](function(_0x25f897){logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x19'),_0x25f897);if(_0x25f897[_0xfcc0('0xc')]['length']>0x0&&String(_0x25f897[_0xfcc0('0xc')][0x0][_0xfcc0('0x1a')])===_0xfcc0('0x1b')){_0x5280b5['userId']=_0x25f897['result'][0x0][_0xfcc0('0xf')];}else{_0x5280b5[_0xfcc0('0x1c')]=_0x5280b5['adminId'];_0x5280b5[_0xfcc0('0x17')]=_0x5280b5[_0xfcc0('0x1d')];}logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x1e'),_0x5280b5);_0xcec249(_0x5280b5);})[_0xfcc0('0x12')](function(_0x156efe){logger['error']('['+[_0x527888['toUpperCase']()]+']',_0x156efe['message']);_0xc7c5e(_0x156efe[_0xfcc0('0x1f')]);});}else{logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+']\x20using\x20admin\x20profile');_0x5280b5[_0xfcc0('0x1c')]=_0x5280b5[_0xfcc0('0xe')];_0x5280b5[_0xfcc0('0x17')]=_0x5280b5[_0xfcc0('0x1d')];_0xcec249(_0x5280b5);}});};}function createEndUser(_0x2aa45e,_0x1a20bf,_0x13f3d2,_0x192e46,_0x34d5ce){logger[_0xfcc0('0x14')]('['+[_0x2aa45e[_0xfcc0('0x10')]()]+_0xfcc0('0x20'),_0x13f3d2);return new Promise(function(_0x5beb3b,_0x3bafd5){var _0x5c44e2={'method':_0xfcc0('0x21'),'uri':_0x192e46+_0xfcc0('0x22')+_0x34d5ce,'body':{'user_name':_0x13f3d2[_0xfcc0('0x23')],'roles':_0xfcc0('0x24'),'first_name':_0x13f3d2['endUserNumber'],'active':'true','date_format':_0xfcc0('0x25'),'phone':_0x13f3d2['endUserNumber']},'auth':_0x1a20bf,'json':!![]};return rp(_0x5c44e2)[_0xfcc0('0xb')](function(_0x2fc7ff){logger[_0xfcc0('0x14')]('['+[_0x2aa45e['toUpperCase']()]+_0xfcc0('0x26'),_0x2fc7ff['result']);_0x13f3d2[_0xfcc0('0x27')]=_0x2fc7ff['result']['sys_id'];_0x5beb3b(_0x13f3d2);})[_0xfcc0('0x12')](function(_0x283aad){logger[_0xfcc0('0x13')]('['+[_0x2aa45e[_0xfcc0('0x10')]()]+']',_0x283aad['message']);_0x3bafd5(_0x283aad[_0xfcc0('0x1f')]);});});}function getEndUser(_0x1710f3,_0x1a6563,_0x3230ba,_0x4ae67b,_0x25fbae){return function(_0x160a28){logger[_0xfcc0('0x14')]('['+[_0x1710f3[_0xfcc0('0x10')]()]+_0xfcc0('0x28'),_0x160a28);return new Promise(function(_0xd0384e,_0x30f240){var _0x4baece={'method':_0xfcc0('0xa'),'uri':_0x3230ba+_0xfcc0('0x29')+_0x160a28[_0xfcc0('0x23')]+'&'+_0x4ae67b+'&'+_0x25fbae,'auth':_0x1a6563,'json':!![]};return rp(_0x4baece)[_0xfcc0('0xb')](function(_0x145e89){if(_0x145e89[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){_0x160a28[_0xfcc0('0x27')]=_0x145e89[_0xfcc0('0xc')][0x0][_0xfcc0('0xf')];logger[_0xfcc0('0x14')]('['+[_0x1710f3['toUpperCase']()]+_0xfcc0('0x2a'),_0x160a28);_0xd0384e(_0x160a28);}else{return createEndUser(_0x1710f3,_0x1a6563,_0x160a28,_0x3230ba,_0x4ae67b)[_0xfcc0('0xb')](function(_0x46337c){logger[_0xfcc0('0x14')]('['+[_0x1710f3['toUpperCase']()]+_0xfcc0('0x2b'),_0x46337c);_0xd0384e(_0x46337c);});}})[_0xfcc0('0x12')](function(_0x53213a){logger[_0xfcc0('0x13')]('['+[_0x1710f3['toUpperCase']()]+']',_0x53213a[_0xfcc0('0x1f')]);_0x30f240(_0x53213a[_0xfcc0('0x1f')]);});});};}function getCustomFields(_0x561e22,_0x261c13){var _0x33fdfb={};if(_0x561e22[_0xfcc0('0xd')]>0x0){_[_0xfcc0('0x2c')](_0x561e22,function(_0xff544a){if(_['includes']([_0xfcc0('0x2d'),_0xfcc0('0x2e')],_0xff544a[_0xfcc0('0x2f')])&&_0xff544a[_0xfcc0('0x30')]&&!_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a['nameField']['toLowerCase']()]=_0xff544a['content'][_0xfcc0('0x32')]();}else if(_[_0xfcc0('0x33')](['string',_0xfcc0('0x2e')],_0xff544a[_0xfcc0('0x2f')])&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0xff544a[_0xfcc0('0x36')][_0xfcc0('0x32')]();}else if(_0xff544a[_0xfcc0('0x2f')]===_0xfcc0('0x37')&&_0xff544a[_0xfcc0('0x38')]&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0x261c13[_0xff544a['variableName']]['toString']();}else if(_0xff544a['type']===_0xfcc0('0x39')&&_0xff544a['Variable']&&_0xff544a[_0xfcc0('0x3a')]['name']&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0x261c13[_0xff544a[_0xfcc0('0x3a')][_0xfcc0('0x3b')][_0xfcc0('0x35')]()][_0xfcc0('0x32')]();}});}return _0x33fdfb;}function getTicket(_0x2d3f9c,_0x14e8b1,_0x38d1fb,_0x2ca08d,_0x3e76c3,_0x144ded){return function(_0x2d6fc6){logger[_0xfcc0('0x14')]('['+[_0x2d3f9c['toUpperCase']()]+_0xfcc0('0x3c'),_0x2d6fc6);return new Promise(function(_0x27034f,_0x1c84ca){var _0x3a9a4b=_0x2d3f9c[_0xfcc0('0x35')]()==='outbound'?_0x2d6fc6[_0xfcc0('0x1c')]:_0x2d6fc6[_0xfcc0('0x27')];var _0x17f75e={'method':_0xfcc0('0x21'),'uri':_0x38d1fb+_0xfcc0('0x3d')+'?'+_0x144ded,'body':Object[_0xfcc0('0x3e')]({},{'active':_0xfcc0('0x1b'),'caller_id':_0x3a9a4b,'assigned_to':_0x2d6fc6['userId'],'short_description':intUtil[_0xfcc0('0x3f')](_0x2ca08d['Subjects'],_0x3e76c3,'\x20'),'description':intUtil['getString'](_0x2ca08d[_0xfcc0('0x40')],_0x3e76c3,'\x0a')},getCustomFields(_0x2ca08d[_0xfcc0('0x41')],_0x3e76c3)),'auth':_0x14e8b1,'json':!![]};return rp(_0x17f75e)[_0xfcc0('0xb')](function(_0x2c5e8b){logger[_0xfcc0('0x14')]('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+_0xfcc0('0x42'),_0x2c5e8b['result']);_0x2d6fc6[_0xfcc0('0x43')]=_0x2c5e8b[_0xfcc0('0xc')][_0xfcc0('0xf')];_0x2d6fc6['ticketNumber']=_0x2c5e8b[_0xfcc0('0xc')][_0xfcc0('0x44')];logger['info']('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+']\x20getTicket\x20crm',_0x2d6fc6);_0x27034f(_0x2d6fc6);})[_0xfcc0('0x12')](function(_0x1a6310){logger['error']('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+']',_0x1a6310['message']);_0x1c84ca(_0x1a6310[_0xfcc0('0x1f')]);});});};}function createRemoteTag(_0x3d6d1f,_0x39eda4,_0x160bab,_0x1e4592){return new Promise(function(_0xb0c5ac,_0x4de4a6){var _0x32d6f0={'method':_0xfcc0('0x21'),'uri':_0x160bab+_0xfcc0('0x45')+'?'+_0x1e4592,'body':{'short_description':_0x3d6d1f,'global':!![],'active':!![],'name':_0x3d6d1f},'auth':_0x39eda4,'json':!![]};return rp(_0x32d6f0)[_0xfcc0('0xb')](function(_0xbda5a2){var _0xf7f4ae=_0xbda5a2[_0xfcc0('0xc')]['sys_id'];_0xb0c5ac(_0xf7f4ae);});});}function getRemoteTag(_0x5a5482,_0x25d0a4,_0x25062d,_0x58d5a4,_0x2e97da){return new Promise(function(_0x131f36,_0x4ad2d0){var _0x2a2b0b={'method':_0xfcc0('0xa'),'uri':_0x25062d+'label'+_0xfcc0('0x46')+_0x5a5482+'&'+_0x58d5a4,'auth':_0x25d0a4,'json':!![]};return rp(_0x2a2b0b)[_0xfcc0('0xb')](function(_0x299b0b){if(_0x299b0b[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){var _0x3f3f94=_0x299b0b[_0xfcc0('0xc')][0x0][_0xfcc0('0xf')];_0x131f36(_0x3f3f94);}else{return createRemoteTag(_0x5a5482,_0x25d0a4,_0x25062d,_0x58d5a4)[_0xfcc0('0xb')](function(_0x1e8db6){_0x131f36(_0x1e8db6);});}});});}function assignTagToIncident(_0x3f98dc,_0x30cb6f,_0x1e6a49,_0x59d919,_0x550165){return new Promise(function(_0x3f32fd,_0x1b3765){var _0x2bca63={'method':_0xfcc0('0x21'),'uri':_0x1e6a49+'label_entry'+'?'+_0x550165,'body':{'label':_0x3f98dc,'table':_0xfcc0('0x3d'),'id_type':_0xfcc0('0x47'),'table_key':_0x59d919[_0xfcc0('0x43')],'title':_0xfcc0('0x48')+_0x59d919[_0xfcc0('0x49')],'id_display':_0x59d919['ticketNumber']},'auth':_0x30cb6f,'json':!![]};return rp(_0x2bca63)['then'](function(_0x376690){_0x3f32fd();})[_0xfcc0('0x12')](function(){_0x3f32fd();});});}function manageTags(_0x40fc01,_0x3aa83c,_0x375c63,_0x550e06,_0x413540,_0x4eedaf,_0x40dd60){return new Promise(function(_0x5b5fe5,_0x375a19){var _0x3acf6c=[];_0x3aa83c[_0xfcc0('0x2c')](function(_0x4bb319){_0x3acf6c['push'](getRemoteTag(_0x4bb319,_0x375c63,_0x550e06,_0x4eedaf,_0x40dd60));});return Promise['all'](_0x3acf6c)[_0xfcc0('0xb')](function(_0x2bd51b){if(_0x2bd51b[_0xfcc0('0xd')]){logger[_0xfcc0('0x14')]('['+[_0x40fc01[_0xfcc0('0x10')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x2bd51b);var _0x2a0366=[];_0x2bd51b[_0xfcc0('0x2c')](function(_0x23e199){_0x2a0366[_0xfcc0('0x4a')](assignTagToIncident(_0x23e199,_0x375c63,_0x550e06,_0x413540,_0x4eedaf));});return Promise['all'](_0x2a0366)[_0xfcc0('0xb')](function(){_0x5b5fe5();})[_0xfcc0('0x12')](function(){_0x5b5fe5();});}else{_0x5b5fe5();}});});}function getTags(_0x1eabdb,_0x4f3850,_0x170030,_0x2d87be,_0x5390f1,_0x52f0ac){return function(_0x399800){return new Promise(function(_0xd94c9d,_0x4bdcc4){var _0x4b04e5=[];var _0x66e5c=_0x2d87be[_0xfcc0('0x4b')];if(_0x66e5c&&_0x66e5c[_0xfcc0('0xd')]>0x0){_0x4b04e5=_['map'](_0x66e5c,_0xfcc0('0x3b'));}if(_0x4b04e5[_0xfcc0('0xd')]>0x0){return manageTags(_0x1eabdb,_0x4b04e5,_0x4f3850,_0x170030,_0x399800,_0x5390f1,_0x52f0ac)[_0xfcc0('0xb')](function(){_0xd94c9d(_0x399800);});}else{_0xd94c9d(_0x399800);}});};}function emit(_0xb66351,_0x3f8849,_0x44cb7d){var _0x4a4094=_0xfcc0('0x4c')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0xfcc0('0x4d')+_0xfcc0('0x4e');var _0x91b88d={'uri':_0xb66351+_0xfcc0('0x4f')+_0x44cb7d+_0x4a4094};io['to'](util[_0xfcc0('0x50')](_0xfcc0('0x51'),_0x3f8849))[_0xfcc0('0x52')](_0xfcc0('0x53'),_0x91b88d);}exports['cs']=function(_0x30ac58,_0x40f4c8,_0x49fffa,_0x1e9bf8,_0x35c017,_0x29d599,_0x5d7da4,_0x33d186){var _0x1dcd70={};var _0x21dcb8={'user':_0x29d599[_0xfcc0('0x54')],'pass':_0x29d599[_0xfcc0('0x55')]};var _0x46883c=_0xfcc0('0x56');var _0x4a8148='sysparm_display_value=true';_0x29d599[_0xfcc0('0x57')]=intUtil[_0xfcc0('0x58')](_0x29d599[_0xfcc0('0x57')]);_0x29d599['serverUrl']=intUtil[_0xfcc0('0x58')](_0x29d599[_0xfcc0('0x59')]);var _0x547c91=util[_0xfcc0('0x50')](_0xfcc0('0x5a'),_0x29d599[_0xfcc0('0x57')]);_0x1dcd70[_0xfcc0('0x17')]=!_[_0xfcc0('0x5b')](_0x1e9bf8)?_0x1e9bf8['email']:null;_0x1dcd70[_0xfcc0('0x1d')]=_0x29d599['email'];_0x1dcd70['endUserNumber']=_0x33d186[_0xfcc0('0x35')]()===_0xfcc0('0x5c')?_0x40f4c8[_0xfcc0('0x5d')]:_0x40f4c8['calleridnum'];_0x1dcd70['callDirection']=_0x33d186===_0xfcc0('0x5e')||_0x33d186===_0xfcc0('0x5f')?_0xfcc0('0x5e'):_0xfcc0('0x5c');var _0x52a859=util[_0xfcc0('0x50')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x29d599[_0xfcc0('0x59')],_0x40f4c8[_0xfcc0('0x60')],md5(_0x40f4c8[_0xfcc0('0x60')]));if(_0x35c017&&_0x35c017[_0xfcc0('0x61')]){logger[_0xfcc0('0x14')]('[QUEUE]','Recording\x20is\x20enabled!');_0x40f4c8[_0xfcc0('0x62')]=_0x52a859;}else if(_0x5d7da4&&_0x5d7da4[_0xfcc0('0x63')]&&_0x5d7da4[_0xfcc0('0x63')]!==_0xfcc0('0x64')){logger[_0xfcc0('0x14')](_0xfcc0('0x65'),_0xfcc0('0x66'));_0x40f4c8['recordingURL']=_0x52a859;}else{_0x40f4c8[_0xfcc0('0x62')]='';}return getAdminUser(_0x33d186,_0x21dcb8,_0x1dcd70,_0x547c91,_0x4a8148,_0x46883c)[_0xfcc0('0xb')](getUser(_0x33d186,_0x21dcb8,_0x547c91,_0x4a8148,_0x46883c))['then'](getEndUser(_0x33d186,_0x21dcb8,_0x547c91,_0x4a8148,_0x46883c))[_0xfcc0('0xb')](getTicket(_0x33d186,_0x21dcb8,_0x547c91,_0x49fffa,_0x40f4c8,_0x4a8148))['then'](function(_0x2fbf03){logger[_0xfcc0('0x14')](util[_0xfcc0('0x50')](_0xfcc0('0x67'),_0x2fbf03[_0xfcc0('0x43')]));logger[_0xfcc0('0x14')](util[_0xfcc0('0x50')](_0xfcc0('0x68'),_0x33d186));if(_0x33d186!==_0xfcc0('0x5f')){logger['info']('['+[_0x33d186[_0xfcc0('0x10')]()]+']',_0xfcc0('0x69'));emit(_0x29d599[_0xfcc0('0x57')],_0x1e9bf8[_0xfcc0('0x3b')],_0x2fbf03[_0xfcc0('0x43')]);}})[_0xfcc0('0x12')](function(_0x586dcc){logger[_0xfcc0('0x13')]('['+[_0x33d186[_0xfcc0('0x10')]()]+_0xfcc0('0x6a'),util[_0xfcc0('0x6b')](_0x586dcc,{'showHidden':!![],'depth':null}));});};
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