Built motion from commit d5e4af8c.|2.6.23
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 9dd0282..3911c33 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x740f=['idField','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','ticketId','forEach','push',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','all','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','user:%s','emit','trigger:browser:url','password','sysparm_limit=1','sysparm_display_value=true','stripTrailingSlash','remoteUri','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','callDirection','unmanaged','queue','format','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','info','toUpperCase','catch','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','active','userId','adminEmail','error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','true','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20createEndUser\x20crm','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString'];(function(_0x1facfa,_0x1acf7d){var _0x9ec701=function(_0x115e37){while(--_0x115e37){_0x1facfa['push'](_0x1facfa['shift']());}};_0x9ec701(++_0x1acf7d);}(_0x740f,0x187));var _0xf740=function(_0x3e630a,_0x507613){_0x3e630a=_0x3e630a-0x0;var _0xca5993=_0x740f[_0x3e630a];return _0xca5993;};'use strict';var _=require(_0xf740('0x0'));var Promise=require(_0xf740('0x1'));var rp=require(_0xf740('0x2'));var util=require(_0xf740('0x3'));var md5=require('md5');var Redis=require(_0xf740('0x4'));var intUtil=require(_0xf740('0x5'));var config=require(_0xf740('0x6'));var logger=require(_0xf740('0x7'))('servicenow');config[_0xf740('0x8')]=_['defaults'](config[_0xf740('0x8')],{'host':_0xf740('0x9'),'port':0x18eb});var io=require(_0xf740('0xa'))(new Redis(config[_0xf740('0x8')]));function getAdminUser(_0x538fc2,_0x36d15f,_0x12e013,_0x5a750a,_0xf412aa,_0x39fc08){return new Promise(function(_0xaad09e,_0x1d0e21){var _0x467e2b={'method':_0xf740('0xb'),'uri':_0x5a750a+_0xf740('0xc')+'&'+_0xf412aa+'&'+_0x39fc08,'auth':_0x36d15f,'json':!![]};return rp(_0x467e2b)[_0xf740('0xd')](function(_0x374526){if(_0x374526[_0xf740('0xe')][_0xf740('0xf')]>0x0){_0x12e013[_0xf740('0x10')]=_0x374526[_0xf740('0xe')][0x0][_0xf740('0x11')];}logger[_0xf740('0x12')]('['+[_0x538fc2[_0xf740('0x13')]()]+'],\x20getAdminUser\x20crm',_0x12e013);_0xaad09e(_0x12e013);})[_0xf740('0x14')](function(_0x4cc644){logger['error']('['+[_0x538fc2[_0xf740('0x13')]()]+']',_0x4cc644[_0xf740('0x15')]);_0x1d0e21(_0x4cc644[_0xf740('0x15')]);});});}function getUser(_0x4483cc,_0x138f4e,_0x215d9d,_0x4be1a6,_0x4a9e3f){return function(_0x15ad41){logger[_0xf740('0x12')]('['+[_0x4483cc[_0xf740('0x13')]()]+_0xf740('0x16'),_0x15ad41);return new Promise(function(_0x1a5048,_0x12fc91){if(intUtil[_0xf740('0x17')](_0x15ad41[_0xf740('0x18')])){var _0x3c3512={'method':_0xf740('0xb'),'uri':_0x215d9d+_0xf740('0x19')+_0x15ad41[_0xf740('0x18')]+'&'+_0x4be1a6+'&'+_0x4a9e3f,'auth':_0x138f4e,'json':!![]};logger[_0xf740('0x12')]('['+[_0x4483cc['toUpperCase']()]+'],\x20getUser\x20rp\x20obj',_0x3c3512);return rp(_0x3c3512)[_0xf740('0xd')](function(_0x3f5ea4){logger[_0xf740('0x12')]('['+[_0x4483cc[_0xf740('0x13')]()]+_0xf740('0x1a'),_0x3f5ea4);if(_0x3f5ea4['result']['length']>0x0&&String(_0x3f5ea4[_0xf740('0xe')][0x0][_0xf740('0x1b')])==='true'){_0x15ad41[_0xf740('0x1c')]=_0x3f5ea4['result'][0x0]['sys_id'];}else{_0x15ad41[_0xf740('0x1c')]=_0x15ad41[_0xf740('0x10')];_0x15ad41['userEmail']=_0x15ad41[_0xf740('0x1d')];}logger[_0xf740('0x12')]('['+[_0x4483cc[_0xf740('0x13')]()]+'],\x20getUser\x20crm',_0x15ad41);_0x1a5048(_0x15ad41);})[_0xf740('0x14')](function(_0x1a3cda){logger[_0xf740('0x1e')]('['+[_0x4483cc[_0xf740('0x13')]()]+']',_0x1a3cda[_0xf740('0x15')]);_0x12fc91(_0x1a3cda[_0xf740('0x15')]);});}else{logger[_0xf740('0x12')]('['+[_0x4483cc[_0xf740('0x13')]()]+_0xf740('0x1f'));_0x15ad41[_0xf740('0x1c')]=_0x15ad41[_0xf740('0x10')];_0x15ad41['userEmail']=_0x15ad41[_0xf740('0x1d')];_0x1a5048(_0x15ad41);}});};}function createEndUser(_0x25ac35,_0x4ab79c,_0xfb2da3,_0x366e92,_0x2d882d){logger['info']('['+[_0x25ac35[_0xf740('0x13')]()]+_0xf740('0x20'),_0xfb2da3);return new Promise(function(_0x5ead90,_0xc3c00b){var _0x2b6306={'method':_0xf740('0x21'),'uri':_0x366e92+_0xf740('0x22')+_0x2d882d,'body':{'user_name':_0xfb2da3[_0xf740('0x23')],'roles':_0xf740('0x24'),'first_name':_0xfb2da3['endUserNumber'],'active':_0xf740('0x25'),'date_format':_0xf740('0x26'),'phone':_0xfb2da3['endUserNumber']},'auth':_0x4ab79c,'json':!![]};return rp(_0x2b6306)[_0xf740('0xd')](function(_0x180ef1){logger[_0xf740('0x12')]('['+[_0x25ac35[_0xf740('0x13')]()]+_0xf740('0x27'),_0x180ef1[_0xf740('0xe')]);_0xfb2da3[_0xf740('0x28')]=_0x180ef1['result'][_0xf740('0x11')];_0x5ead90(_0xfb2da3);})[_0xf740('0x14')](function(_0xce529f){logger[_0xf740('0x1e')]('['+[_0x25ac35['toUpperCase']()]+']',_0xce529f[_0xf740('0x15')]);_0xc3c00b(_0xce529f[_0xf740('0x15')]);});});}function getEndUser(_0x7086bb,_0x21ffaa,_0x48b621,_0x616e74,_0x45779e){return function(_0x38d70b){logger[_0xf740('0x12')]('['+[_0x7086bb[_0xf740('0x13')]()]+_0xf740('0x29'),_0x38d70b);return new Promise(function(_0x518bf3,_0x482691){var _0x1e2e79={'method':'GET','uri':_0x48b621+_0xf740('0x2a')+_0x38d70b[_0xf740('0x23')]+'&'+_0x616e74+'&'+_0x45779e,'auth':_0x21ffaa,'json':!![]};return rp(_0x1e2e79)[_0xf740('0xd')](function(_0x1535ef){if(_0x1535ef[_0xf740('0xe')][_0xf740('0xf')]>0x0){_0x38d70b[_0xf740('0x28')]=_0x1535ef[_0xf740('0xe')][0x0][_0xf740('0x11')];logger[_0xf740('0x12')]('['+[_0x7086bb['toUpperCase']()]+'],\x20getEndUser\x20crm',_0x38d70b);_0x518bf3(_0x38d70b);}else{return createEndUser(_0x7086bb,_0x21ffaa,_0x38d70b,_0x48b621,_0x616e74)['then'](function(_0x3ce2d3){logger['info']('['+[_0x7086bb['toUpperCase']()]+_0xf740('0x2b'),_0x3ce2d3);_0x518bf3(_0x3ce2d3);});}})[_0xf740('0x14')](function(_0x241d02){logger[_0xf740('0x1e')]('['+[_0x7086bb['toUpperCase']()]+']',_0x241d02[_0xf740('0x15')]);_0x482691(_0x241d02['message']);});});};}function getCustomFields(_0x5c7f01,_0x31c940){var _0xaf7c85={};if(_0x5c7f01[_0xf740('0xf')]>0x0){_['forEach'](_0x5c7f01,function(_0x4e45dc){if(_[_0xf740('0x2c')]([_0xf740('0x2d'),_0xf740('0x2e')],_0x4e45dc[_0xf740('0x2f')])&&_0x4e45dc[_0xf740('0x30')]&&!_0x4e45dc[_0xf740('0x31')]){_0xaf7c85[_0x4e45dc[_0xf740('0x30')][_0xf740('0x32')]()]=_0x4e45dc[_0xf740('0x33')][_0xf740('0x34')]();}else if(_[_0xf740('0x2c')]([_0xf740('0x2d'),_0xf740('0x2e')],_0x4e45dc[_0xf740('0x2f')])&&_0x4e45dc[_0xf740('0x35')]&&_0x4e45dc[_0xf740('0x31')]){_0xaf7c85[_0x4e45dc[_0xf740('0x35')]['toLowerCase']()]=_0x4e45dc[_0xf740('0x33')][_0xf740('0x34')]();}else if(_0x4e45dc['type']===_0xf740('0x36')&&_0x4e45dc[_0xf740('0x37')]&&_0x4e45dc[_0xf740('0x35')]&&_0x4e45dc[_0xf740('0x31')]){_0xaf7c85[_0x4e45dc[_0xf740('0x35')][_0xf740('0x32')]()]=_0x31c940[_0x4e45dc[_0xf740('0x37')]]['toString']();}else if(_0x4e45dc[_0xf740('0x2f')]===_0xf740('0x38')&&_0x4e45dc[_0xf740('0x39')]&&_0x4e45dc[_0xf740('0x39')][_0xf740('0x3a')]&&_0x4e45dc[_0xf740('0x35')]&&_0x4e45dc[_0xf740('0x31')]){_0xaf7c85[_0x4e45dc['idField'][_0xf740('0x32')]()]=_0x31c940[_0x4e45dc[_0xf740('0x39')][_0xf740('0x3a')]['toLowerCase']()][_0xf740('0x34')]();}});}return _0xaf7c85;}function getTicket(_0x53f0c4,_0x5e6734,_0x47af0a,_0x2c4005,_0x44fa11,_0x155a8a){return function(_0x1a317e){logger[_0xf740('0x12')]('['+[_0x53f0c4[_0xf740('0x13')]()]+_0xf740('0x3b'),_0x1a317e);return new Promise(function(_0x5dd185,_0x2c0453){var _0x4a2709=_0x53f0c4[_0xf740('0x32')]()===_0xf740('0x3c')?_0x1a317e[_0xf740('0x1c')]:_0x1a317e[_0xf740('0x28')];var _0x9e1f2f={'method':_0xf740('0x21'),'uri':_0x47af0a+'incident'+'?'+_0x155a8a,'body':Object['assign']({},{'active':_0xf740('0x25'),'caller_id':_0x4a2709,'assigned_to':_0x1a317e[_0xf740('0x1c')],'short_description':intUtil[_0xf740('0x3d')](_0x2c4005[_0xf740('0x3e')],_0x44fa11,'\x20'),'description':intUtil[_0xf740('0x3d')](_0x2c4005['Descriptions'],_0x44fa11,'\x0a')},getCustomFields(_0x2c4005[_0xf740('0x3f')],_0x44fa11)),'auth':_0x5e6734,'json':!![]};return rp(_0x9e1f2f)[_0xf740('0xd')](function(_0x23364a){logger[_0xf740('0x12')]('['+[_0x53f0c4[_0xf740('0x13')]()]+_0xf740('0x40'),_0x23364a['result']);_0x1a317e['ticketId']=_0x23364a[_0xf740('0xe')][_0xf740('0x11')];_0x1a317e[_0xf740('0x41')]=_0x23364a['result'][_0xf740('0x42')];logger[_0xf740('0x12')]('['+[_0x53f0c4[_0xf740('0x13')]()]+_0xf740('0x43'),_0x1a317e);_0x5dd185(_0x1a317e);})[_0xf740('0x14')](function(_0x1b0c22){logger[_0xf740('0x1e')]('['+[_0x53f0c4[_0xf740('0x13')]()]+']',_0x1b0c22['message']);_0x2c0453(_0x1b0c22['message']);});});};}function createRemoteTag(_0x297d24,_0x307ae6,_0x2ca483,_0x2a834e){return new Promise(function(_0x227654,_0x5106bb){var _0x5c72e0={'method':_0xf740('0x21'),'uri':_0x2ca483+_0xf740('0x44')+'?'+_0x2a834e,'body':{'short_description':_0x297d24,'global':!![],'active':!![],'name':_0x297d24},'auth':_0x307ae6,'json':!![]};return rp(_0x5c72e0)[_0xf740('0xd')](function(_0x4bf5ad){var _0x31cabd=_0x4bf5ad[_0xf740('0xe')][_0xf740('0x11')];_0x227654(_0x31cabd);});});}function getRemoteTag(_0x3c195a,_0x587c31,_0x57529e,_0x5626b8,_0x2b3d96){return new Promise(function(_0x672f4f,_0x4af73a){var _0x4957ae={'method':'GET','uri':_0x57529e+_0xf740('0x44')+_0xf740('0x45')+_0x3c195a+'&'+_0x5626b8,'auth':_0x587c31,'json':!![]};return rp(_0x4957ae)[_0xf740('0xd')](function(_0x223fb2){if(_0x223fb2[_0xf740('0xe')]['length']>0x0){var _0x3667b6=_0x223fb2[_0xf740('0xe')][0x0][_0xf740('0x11')];_0x672f4f(_0x3667b6);}else{return createRemoteTag(_0x3c195a,_0x587c31,_0x57529e,_0x5626b8)[_0xf740('0xd')](function(_0x3fcf55){_0x672f4f(_0x3fcf55);});}});});}function assignTagToIncident(_0x5040c6,_0x4378c6,_0x3925cc,_0x502f34,_0x2655de){return new Promise(function(_0x1570a2,_0x40a610){var _0x1b246d={'method':'POST','uri':_0x3925cc+_0xf740('0x46')+'?'+_0x2655de,'body':{'label':_0x5040c6,'table':_0xf740('0x47'),'id_type':'Incident','table_key':_0x502f34[_0xf740('0x48')],'title':'Incident\x20-\x20'+_0x502f34[_0xf740('0x41')],'id_display':_0x502f34[_0xf740('0x41')]},'auth':_0x4378c6,'json':!![]};return rp(_0x1b246d)[_0xf740('0xd')](function(_0x15441f){_0x1570a2();})[_0xf740('0x14')](function(){_0x1570a2();});});}function manageTags(_0x369ce2,_0x46d565,_0x54fe02,_0x20fc5e,_0xe07f89,_0x2c7994,_0x7fca26){return new Promise(function(_0x8e1e6d,_0x3ab4c3){var _0xf34450=[];_0x46d565[_0xf740('0x49')](function(_0x3f1447){_0xf34450[_0xf740('0x4a')](getRemoteTag(_0x3f1447,_0x54fe02,_0x20fc5e,_0x2c7994,_0x7fca26));});return Promise['all'](_0xf34450)[_0xf740('0xd')](function(_0xbc315b){if(_0xbc315b[_0xf740('0xf')]){logger[_0xf740('0x12')]('['+[_0x369ce2['toUpperCase']()]+_0xf740('0x4b'),_0xbc315b);var _0x387540=[];_0xbc315b[_0xf740('0x49')](function(_0x2953b7){_0x387540['push'](assignTagToIncident(_0x2953b7,_0x54fe02,_0x20fc5e,_0xe07f89,_0x2c7994));});return Promise[_0xf740('0x4c')](_0x387540)[_0xf740('0xd')](function(){_0x8e1e6d();})[_0xf740('0x14')](function(){_0x8e1e6d();});}else{_0x8e1e6d();}});});}function getTags(_0x54b62e,_0x2e021a,_0x5700a1,_0x29dc3e,_0x9a92,_0x1d4332){return function(_0xdae37a){return new Promise(function(_0x766422,_0x5028d7){var _0x618fbd=[];var _0x2c1185=_0x29dc3e['Tags'];if(_0x2c1185&&_0x2c1185[_0xf740('0xf')]>0x0){_0x618fbd=_[_0xf740('0x4d')](_0x2c1185,_0xf740('0x3a'));}if(_0x618fbd[_0xf740('0xf')]>0x0){return manageTags(_0x54b62e,_0x618fbd,_0x2e021a,_0x5700a1,_0xdae37a,_0x9a92,_0x1d4332)[_0xf740('0xd')](function(){_0x766422(_0xdae37a);});}else{_0x766422(_0xdae37a);}});};}function emit(_0x3d5910,_0x5bbb7b,_0x45a9c2){var _0x47cb7c=_0xf740('0x4e')+_0xf740('0x4f')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0xf740('0x50');var _0x50d61d={'uri':_0x3d5910+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x45a9c2+_0x47cb7c};io['to'](util['format'](_0xf740('0x51'),_0x5bbb7b))[_0xf740('0x52')](_0xf740('0x53'),_0x50d61d);}exports['cs']=function(_0x126c7c,_0x3c0d03,_0x44d1bb,_0x1b9c7e,_0x37e947,_0x80376a,_0x295a02,_0x1244d0){var _0x1b5c88={};var _0x233c7f={'user':_0x80376a['username'],'pass':_0x80376a[_0xf740('0x54')]};var _0x21aa1b=_0xf740('0x55');var _0x1a41ae=_0xf740('0x56');_0x80376a['remoteUri']=intUtil[_0xf740('0x57')](_0x80376a[_0xf740('0x58')]);_0x80376a[_0xf740('0x59')]=intUtil[_0xf740('0x57')](_0x80376a[_0xf740('0x59')]);var _0x584695=util['format'](_0xf740('0x5a'),_0x80376a[_0xf740('0x58')]);_0x1b5c88[_0xf740('0x18')]=!_[_0xf740('0x5b')](_0x1b9c7e)?_0x1b9c7e['email']:null;_0x1b5c88[_0xf740('0x1d')]=_0x80376a[_0xf740('0x5c')];_0x1b5c88['endUserNumber']=_0x1244d0[_0xf740('0x32')]()===_0xf740('0x3c')?_0x3c0d03[_0xf740('0x5d')]:_0x3c0d03['calleridnum'];_0x1b5c88[_0xf740('0x5e')]=_0x1244d0==='queue'||_0x1244d0===_0xf740('0x5f')?_0xf740('0x60'):_0xf740('0x3c');var _0x21d60d=util[_0xf740('0x61')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x80376a['serverUrl'],_0x3c0d03[_0xf740('0x62')],md5(_0x3c0d03['uniqueid']));if(_0x37e947&&_0x37e947[_0xf740('0x63')]){logger[_0xf740('0x12')](_0xf740('0x64'),'Recording\x20is\x20enabled!');_0x3c0d03[_0xf740('0x65')]=_0x21d60d;}else if(_0x295a02&&_0x295a02[_0xf740('0x66')]&&_0x295a02[_0xf740('0x66')]!==_0xf740('0x67')){logger[_0xf740('0x12')](_0xf740('0x68'),_0xf740('0x69'));_0x3c0d03[_0xf740('0x65')]=_0x21d60d;}else{_0x3c0d03[_0xf740('0x65')]='';}return getAdminUser(_0x1244d0,_0x233c7f,_0x1b5c88,_0x584695,_0x1a41ae,_0x21aa1b)['then'](getUser(_0x1244d0,_0x233c7f,_0x584695,_0x1a41ae,_0x21aa1b))['then'](getEndUser(_0x1244d0,_0x233c7f,_0x584695,_0x1a41ae,_0x21aa1b))[_0xf740('0xd')](getTicket(_0x1244d0,_0x233c7f,_0x584695,_0x44d1bb,_0x3c0d03,_0x1a41ae))[_0xf740('0xd')](function(_0x173a28){logger[_0xf740('0x12')](util[_0xf740('0x61')](_0xf740('0x6a'),_0x173a28[_0xf740('0x48')]));logger[_0xf740('0x12')](util['format'](_0xf740('0x6b'),_0x1244d0));if(_0x1244d0!==_0xf740('0x5f')){logger[_0xf740('0x12')]('['+[_0x1244d0[_0xf740('0x13')]()]+']',_0xf740('0x6c'));emit(_0x80376a[_0xf740('0x58')],_0x1b9c7e[_0xf740('0x3a')],_0x173a28['ticketId']);}})[_0xf740('0x14')](function(_0xeaa40e){logger['error']('['+[_0x1244d0['toUpperCase']()]+_0xf740('0x6d'),util[_0xf740('0x6e')](_0xeaa40e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xcc0f=['variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','incident','assign','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','ticketNumber','push','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','outbound','destcalleridnum','queue','unmanaged','uniqueid','monitor_format','recordingURL','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','md5','ioredis','./util','servicenow','defaults','redis','localhost','socket.io-emitter','GET','then','result','length','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','info','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','active','true','userId','adminEmail','],\x20getUser\x20crm','message','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','type','nameField','customField','toString','includes','idField','toLowerCase','content','variable'];(function(_0x5c76be,_0x463757){var _0x2c0e72=function(_0x1ec5e1){while(--_0x1ec5e1){_0x5c76be['push'](_0x5c76be['shift']());}};_0x2c0e72(++_0x463757);}(_0xcc0f,0x1e4));var _0xfcc0=function(_0x58d533,_0x2bcda3){_0x58d533=_0x58d533-0x0;var _0xfb8f79=_0xcc0f[_0x58d533];return _0xfb8f79;};'use strict';var _=require('lodash');var Promise=require(_0xfcc0('0x0'));var rp=require('request-promise');var util=require(_0xfcc0('0x1'));var md5=require(_0xfcc0('0x2'));var Redis=require(_0xfcc0('0x3'));var intUtil=require(_0xfcc0('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xfcc0('0x5'));config['redis']=_[_0xfcc0('0x6')](config[_0xfcc0('0x7')],{'host':_0xfcc0('0x8'),'port':0x18eb});var io=require(_0xfcc0('0x9'))(new Redis(config[_0xfcc0('0x7')]));function getAdminUser(_0x59fdce,_0x313d13,_0x333b47,_0x4fbeb6,_0x48ff54,_0x485d92){return new Promise(function(_0x360a90,_0x4e3af4){var _0x1c9fdd={'method':_0xfcc0('0xa'),'uri':_0x4fbeb6+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x48ff54+'&'+_0x485d92,'auth':_0x313d13,'json':!![]};return rp(_0x1c9fdd)[_0xfcc0('0xb')](function(_0x48936f){if(_0x48936f[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){_0x333b47[_0xfcc0('0xe')]=_0x48936f['result'][0x0][_0xfcc0('0xf')];}logger['info']('['+[_0x59fdce[_0xfcc0('0x10')]()]+_0xfcc0('0x11'),_0x333b47);_0x360a90(_0x333b47);})[_0xfcc0('0x12')](function(_0x18d830){logger[_0xfcc0('0x13')]('['+[_0x59fdce[_0xfcc0('0x10')]()]+']',_0x18d830['message']);_0x4e3af4(_0x18d830['message']);});});}function getUser(_0x527888,_0x2ff972,_0x6da411,_0x406172,_0x4bff8f){return function(_0x5280b5){logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x15'),_0x5280b5);return new Promise(function(_0xcec249,_0xc7c5e){if(intUtil[_0xfcc0('0x16')](_0x5280b5[_0xfcc0('0x17')])){var _0x278810={'method':_0xfcc0('0xa'),'uri':_0x6da411+_0xfcc0('0x18')+_0x5280b5[_0xfcc0('0x17')]+'&'+_0x406172+'&'+_0x4bff8f,'auth':_0x2ff972,'json':!![]};logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+'],\x20getUser\x20rp\x20obj',_0x278810);return rp(_0x278810)['then'](function(_0x25f897){logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x19'),_0x25f897);if(_0x25f897[_0xfcc0('0xc')]['length']>0x0&&String(_0x25f897[_0xfcc0('0xc')][0x0][_0xfcc0('0x1a')])===_0xfcc0('0x1b')){_0x5280b5['userId']=_0x25f897['result'][0x0][_0xfcc0('0xf')];}else{_0x5280b5[_0xfcc0('0x1c')]=_0x5280b5['adminId'];_0x5280b5[_0xfcc0('0x17')]=_0x5280b5[_0xfcc0('0x1d')];}logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x1e'),_0x5280b5);_0xcec249(_0x5280b5);})[_0xfcc0('0x12')](function(_0x156efe){logger['error']('['+[_0x527888['toUpperCase']()]+']',_0x156efe['message']);_0xc7c5e(_0x156efe[_0xfcc0('0x1f')]);});}else{logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+']\x20using\x20admin\x20profile');_0x5280b5[_0xfcc0('0x1c')]=_0x5280b5[_0xfcc0('0xe')];_0x5280b5[_0xfcc0('0x17')]=_0x5280b5[_0xfcc0('0x1d')];_0xcec249(_0x5280b5);}});};}function createEndUser(_0x2aa45e,_0x1a20bf,_0x13f3d2,_0x192e46,_0x34d5ce){logger[_0xfcc0('0x14')]('['+[_0x2aa45e[_0xfcc0('0x10')]()]+_0xfcc0('0x20'),_0x13f3d2);return new Promise(function(_0x5beb3b,_0x3bafd5){var _0x5c44e2={'method':_0xfcc0('0x21'),'uri':_0x192e46+_0xfcc0('0x22')+_0x34d5ce,'body':{'user_name':_0x13f3d2[_0xfcc0('0x23')],'roles':_0xfcc0('0x24'),'first_name':_0x13f3d2['endUserNumber'],'active':'true','date_format':_0xfcc0('0x25'),'phone':_0x13f3d2['endUserNumber']},'auth':_0x1a20bf,'json':!![]};return rp(_0x5c44e2)[_0xfcc0('0xb')](function(_0x2fc7ff){logger[_0xfcc0('0x14')]('['+[_0x2aa45e['toUpperCase']()]+_0xfcc0('0x26'),_0x2fc7ff['result']);_0x13f3d2[_0xfcc0('0x27')]=_0x2fc7ff['result']['sys_id'];_0x5beb3b(_0x13f3d2);})[_0xfcc0('0x12')](function(_0x283aad){logger[_0xfcc0('0x13')]('['+[_0x2aa45e[_0xfcc0('0x10')]()]+']',_0x283aad['message']);_0x3bafd5(_0x283aad[_0xfcc0('0x1f')]);});});}function getEndUser(_0x1710f3,_0x1a6563,_0x3230ba,_0x4ae67b,_0x25fbae){return function(_0x160a28){logger[_0xfcc0('0x14')]('['+[_0x1710f3[_0xfcc0('0x10')]()]+_0xfcc0('0x28'),_0x160a28);return new Promise(function(_0xd0384e,_0x30f240){var _0x4baece={'method':_0xfcc0('0xa'),'uri':_0x3230ba+_0xfcc0('0x29')+_0x160a28[_0xfcc0('0x23')]+'&'+_0x4ae67b+'&'+_0x25fbae,'auth':_0x1a6563,'json':!![]};return rp(_0x4baece)[_0xfcc0('0xb')](function(_0x145e89){if(_0x145e89[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){_0x160a28[_0xfcc0('0x27')]=_0x145e89[_0xfcc0('0xc')][0x0][_0xfcc0('0xf')];logger[_0xfcc0('0x14')]('['+[_0x1710f3['toUpperCase']()]+_0xfcc0('0x2a'),_0x160a28);_0xd0384e(_0x160a28);}else{return createEndUser(_0x1710f3,_0x1a6563,_0x160a28,_0x3230ba,_0x4ae67b)[_0xfcc0('0xb')](function(_0x46337c){logger[_0xfcc0('0x14')]('['+[_0x1710f3['toUpperCase']()]+_0xfcc0('0x2b'),_0x46337c);_0xd0384e(_0x46337c);});}})[_0xfcc0('0x12')](function(_0x53213a){logger[_0xfcc0('0x13')]('['+[_0x1710f3['toUpperCase']()]+']',_0x53213a[_0xfcc0('0x1f')]);_0x30f240(_0x53213a[_0xfcc0('0x1f')]);});});};}function getCustomFields(_0x561e22,_0x261c13){var _0x33fdfb={};if(_0x561e22[_0xfcc0('0xd')]>0x0){_[_0xfcc0('0x2c')](_0x561e22,function(_0xff544a){if(_['includes']([_0xfcc0('0x2d'),_0xfcc0('0x2e')],_0xff544a[_0xfcc0('0x2f')])&&_0xff544a[_0xfcc0('0x30')]&&!_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a['nameField']['toLowerCase']()]=_0xff544a['content'][_0xfcc0('0x32')]();}else if(_[_0xfcc0('0x33')](['string',_0xfcc0('0x2e')],_0xff544a[_0xfcc0('0x2f')])&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0xff544a[_0xfcc0('0x36')][_0xfcc0('0x32')]();}else if(_0xff544a[_0xfcc0('0x2f')]===_0xfcc0('0x37')&&_0xff544a[_0xfcc0('0x38')]&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0x261c13[_0xff544a['variableName']]['toString']();}else if(_0xff544a['type']===_0xfcc0('0x39')&&_0xff544a['Variable']&&_0xff544a[_0xfcc0('0x3a')]['name']&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0x261c13[_0xff544a[_0xfcc0('0x3a')][_0xfcc0('0x3b')][_0xfcc0('0x35')]()][_0xfcc0('0x32')]();}});}return _0x33fdfb;}function getTicket(_0x2d3f9c,_0x14e8b1,_0x38d1fb,_0x2ca08d,_0x3e76c3,_0x144ded){return function(_0x2d6fc6){logger[_0xfcc0('0x14')]('['+[_0x2d3f9c['toUpperCase']()]+_0xfcc0('0x3c'),_0x2d6fc6);return new Promise(function(_0x27034f,_0x1c84ca){var _0x3a9a4b=_0x2d3f9c[_0xfcc0('0x35')]()==='outbound'?_0x2d6fc6[_0xfcc0('0x1c')]:_0x2d6fc6[_0xfcc0('0x27')];var _0x17f75e={'method':_0xfcc0('0x21'),'uri':_0x38d1fb+_0xfcc0('0x3d')+'?'+_0x144ded,'body':Object[_0xfcc0('0x3e')]({},{'active':_0xfcc0('0x1b'),'caller_id':_0x3a9a4b,'assigned_to':_0x2d6fc6['userId'],'short_description':intUtil[_0xfcc0('0x3f')](_0x2ca08d['Subjects'],_0x3e76c3,'\x20'),'description':intUtil['getString'](_0x2ca08d[_0xfcc0('0x40')],_0x3e76c3,'\x0a')},getCustomFields(_0x2ca08d[_0xfcc0('0x41')],_0x3e76c3)),'auth':_0x14e8b1,'json':!![]};return rp(_0x17f75e)[_0xfcc0('0xb')](function(_0x2c5e8b){logger[_0xfcc0('0x14')]('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+_0xfcc0('0x42'),_0x2c5e8b['result']);_0x2d6fc6[_0xfcc0('0x43')]=_0x2c5e8b[_0xfcc0('0xc')][_0xfcc0('0xf')];_0x2d6fc6['ticketNumber']=_0x2c5e8b[_0xfcc0('0xc')][_0xfcc0('0x44')];logger['info']('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+']\x20getTicket\x20crm',_0x2d6fc6);_0x27034f(_0x2d6fc6);})[_0xfcc0('0x12')](function(_0x1a6310){logger['error']('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+']',_0x1a6310['message']);_0x1c84ca(_0x1a6310[_0xfcc0('0x1f')]);});});};}function createRemoteTag(_0x3d6d1f,_0x39eda4,_0x160bab,_0x1e4592){return new Promise(function(_0xb0c5ac,_0x4de4a6){var _0x32d6f0={'method':_0xfcc0('0x21'),'uri':_0x160bab+_0xfcc0('0x45')+'?'+_0x1e4592,'body':{'short_description':_0x3d6d1f,'global':!![],'active':!![],'name':_0x3d6d1f},'auth':_0x39eda4,'json':!![]};return rp(_0x32d6f0)[_0xfcc0('0xb')](function(_0xbda5a2){var _0xf7f4ae=_0xbda5a2[_0xfcc0('0xc')]['sys_id'];_0xb0c5ac(_0xf7f4ae);});});}function getRemoteTag(_0x5a5482,_0x25d0a4,_0x25062d,_0x58d5a4,_0x2e97da){return new Promise(function(_0x131f36,_0x4ad2d0){var _0x2a2b0b={'method':_0xfcc0('0xa'),'uri':_0x25062d+'label'+_0xfcc0('0x46')+_0x5a5482+'&'+_0x58d5a4,'auth':_0x25d0a4,'json':!![]};return rp(_0x2a2b0b)[_0xfcc0('0xb')](function(_0x299b0b){if(_0x299b0b[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){var _0x3f3f94=_0x299b0b[_0xfcc0('0xc')][0x0][_0xfcc0('0xf')];_0x131f36(_0x3f3f94);}else{return createRemoteTag(_0x5a5482,_0x25d0a4,_0x25062d,_0x58d5a4)[_0xfcc0('0xb')](function(_0x1e8db6){_0x131f36(_0x1e8db6);});}});});}function assignTagToIncident(_0x3f98dc,_0x30cb6f,_0x1e6a49,_0x59d919,_0x550165){return new Promise(function(_0x3f32fd,_0x1b3765){var _0x2bca63={'method':_0xfcc0('0x21'),'uri':_0x1e6a49+'label_entry'+'?'+_0x550165,'body':{'label':_0x3f98dc,'table':_0xfcc0('0x3d'),'id_type':_0xfcc0('0x47'),'table_key':_0x59d919[_0xfcc0('0x43')],'title':_0xfcc0('0x48')+_0x59d919[_0xfcc0('0x49')],'id_display':_0x59d919['ticketNumber']},'auth':_0x30cb6f,'json':!![]};return rp(_0x2bca63)['then'](function(_0x376690){_0x3f32fd();})[_0xfcc0('0x12')](function(){_0x3f32fd();});});}function manageTags(_0x40fc01,_0x3aa83c,_0x375c63,_0x550e06,_0x413540,_0x4eedaf,_0x40dd60){return new Promise(function(_0x5b5fe5,_0x375a19){var _0x3acf6c=[];_0x3aa83c[_0xfcc0('0x2c')](function(_0x4bb319){_0x3acf6c['push'](getRemoteTag(_0x4bb319,_0x375c63,_0x550e06,_0x4eedaf,_0x40dd60));});return Promise['all'](_0x3acf6c)[_0xfcc0('0xb')](function(_0x2bd51b){if(_0x2bd51b[_0xfcc0('0xd')]){logger[_0xfcc0('0x14')]('['+[_0x40fc01[_0xfcc0('0x10')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x2bd51b);var _0x2a0366=[];_0x2bd51b[_0xfcc0('0x2c')](function(_0x23e199){_0x2a0366[_0xfcc0('0x4a')](assignTagToIncident(_0x23e199,_0x375c63,_0x550e06,_0x413540,_0x4eedaf));});return Promise['all'](_0x2a0366)[_0xfcc0('0xb')](function(){_0x5b5fe5();})[_0xfcc0('0x12')](function(){_0x5b5fe5();});}else{_0x5b5fe5();}});});}function getTags(_0x1eabdb,_0x4f3850,_0x170030,_0x2d87be,_0x5390f1,_0x52f0ac){return function(_0x399800){return new Promise(function(_0xd94c9d,_0x4bdcc4){var _0x4b04e5=[];var _0x66e5c=_0x2d87be[_0xfcc0('0x4b')];if(_0x66e5c&&_0x66e5c[_0xfcc0('0xd')]>0x0){_0x4b04e5=_['map'](_0x66e5c,_0xfcc0('0x3b'));}if(_0x4b04e5[_0xfcc0('0xd')]>0x0){return manageTags(_0x1eabdb,_0x4b04e5,_0x4f3850,_0x170030,_0x399800,_0x5390f1,_0x52f0ac)[_0xfcc0('0xb')](function(){_0xd94c9d(_0x399800);});}else{_0xd94c9d(_0x399800);}});};}function emit(_0xb66351,_0x3f8849,_0x44cb7d){var _0x4a4094=_0xfcc0('0x4c')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0xfcc0('0x4d')+_0xfcc0('0x4e');var _0x91b88d={'uri':_0xb66351+_0xfcc0('0x4f')+_0x44cb7d+_0x4a4094};io['to'](util[_0xfcc0('0x50')](_0xfcc0('0x51'),_0x3f8849))[_0xfcc0('0x52')](_0xfcc0('0x53'),_0x91b88d);}exports['cs']=function(_0x30ac58,_0x40f4c8,_0x49fffa,_0x1e9bf8,_0x35c017,_0x29d599,_0x5d7da4,_0x33d186){var _0x1dcd70={};var _0x21dcb8={'user':_0x29d599[_0xfcc0('0x54')],'pass':_0x29d599[_0xfcc0('0x55')]};var _0x46883c=_0xfcc0('0x56');var _0x4a8148='sysparm_display_value=true';_0x29d599[_0xfcc0('0x57')]=intUtil[_0xfcc0('0x58')](_0x29d599[_0xfcc0('0x57')]);_0x29d599['serverUrl']=intUtil[_0xfcc0('0x58')](_0x29d599[_0xfcc0('0x59')]);var _0x547c91=util[_0xfcc0('0x50')](_0xfcc0('0x5a'),_0x29d599[_0xfcc0('0x57')]);_0x1dcd70[_0xfcc0('0x17')]=!_[_0xfcc0('0x5b')](_0x1e9bf8)?_0x1e9bf8['email']:null;_0x1dcd70[_0xfcc0('0x1d')]=_0x29d599['email'];_0x1dcd70['endUserNumber']=_0x33d186[_0xfcc0('0x35')]()===_0xfcc0('0x5c')?_0x40f4c8[_0xfcc0('0x5d')]:_0x40f4c8['calleridnum'];_0x1dcd70['callDirection']=_0x33d186===_0xfcc0('0x5e')||_0x33d186===_0xfcc0('0x5f')?_0xfcc0('0x5e'):_0xfcc0('0x5c');var _0x52a859=util[_0xfcc0('0x50')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x29d599[_0xfcc0('0x59')],_0x40f4c8[_0xfcc0('0x60')],md5(_0x40f4c8[_0xfcc0('0x60')]));if(_0x35c017&&_0x35c017[_0xfcc0('0x61')]){logger[_0xfcc0('0x14')]('[QUEUE]','Recording\x20is\x20enabled!');_0x40f4c8[_0xfcc0('0x62')]=_0x52a859;}else if(_0x5d7da4&&_0x5d7da4[_0xfcc0('0x63')]&&_0x5d7da4[_0xfcc0('0x63')]!==_0xfcc0('0x64')){logger[_0xfcc0('0x14')](_0xfcc0('0x65'),_0xfcc0('0x66'));_0x40f4c8['recordingURL']=_0x52a859;}else{_0x40f4c8[_0xfcc0('0x62')]='';}return getAdminUser(_0x33d186,_0x21dcb8,_0x1dcd70,_0x547c91,_0x4a8148,_0x46883c)[_0xfcc0('0xb')](getUser(_0x33d186,_0x21dcb8,_0x547c91,_0x4a8148,_0x46883c))['then'](getEndUser(_0x33d186,_0x21dcb8,_0x547c91,_0x4a8148,_0x46883c))[_0xfcc0('0xb')](getTicket(_0x33d186,_0x21dcb8,_0x547c91,_0x49fffa,_0x40f4c8,_0x4a8148))['then'](function(_0x2fbf03){logger[_0xfcc0('0x14')](util[_0xfcc0('0x50')](_0xfcc0('0x67'),_0x2fbf03[_0xfcc0('0x43')]));logger[_0xfcc0('0x14')](util[_0xfcc0('0x50')](_0xfcc0('0x68'),_0x33d186));if(_0x33d186!==_0xfcc0('0x5f')){logger['info']('['+[_0x33d186[_0xfcc0('0x10')]()]+']',_0xfcc0('0x69'));emit(_0x29d599[_0xfcc0('0x57')],_0x1e9bf8[_0xfcc0('0x3b')],_0x2fbf03[_0xfcc0('0x43')]);}})[_0xfcc0('0x12')](function(_0x586dcc){logger[_0xfcc0('0x13')]('['+[_0x33d186[_0xfcc0('0x10')]()]+_0xfcc0('0x6a'),util[_0xfcc0('0x6b')](_0x586dcc,{'showHidden':!![],'depth':null}));});};
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