Built motion from commit d5e4af8c.|2.6.23
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index e8d89b0..3911c33 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x627e=['variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','ticketNumber','all','push','Tags','%255EORDERBYDESCnumber','format','user:%s','emit','trigger:browser:url','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','email','outbound','destcalleridnum','calleridnum','unmanaged','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','[OUTBOUND]','recordingURL','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','util','md5','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','info','],\x20getAdminUser\x20crm','catch','toUpperCase','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','GET','],\x20getUser\x20rp\x20obj','true','userId','adminEmail','],\x20getUser\x20crm','error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','user','System','endUserNumber','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','customField','toLowerCase','toString','includes','string','idField'];(function(_0x18ab2a,_0x4debcd){var _0x16dcee=function(_0x10107a){while(--_0x10107a){_0x18ab2a['push'](_0x18ab2a['shift']());}};_0x16dcee(++_0x4debcd);}(_0x627e,0x14a));var _0xe627=function(_0x14d9ed,_0x318a17){_0x14d9ed=_0x14d9ed-0x0;var _0x3885e2=_0x627e[_0x14d9ed];return _0x3885e2;};'use strict';var _=require(_0xe627('0x0'));var Promise=require(_0xe627('0x1'));var rp=require(_0xe627('0x2'));var util=require(_0xe627('0x3'));var md5=require(_0xe627('0x4'));var Redis=require('ioredis');var intUtil=require(_0xe627('0x5'));var config=require(_0xe627('0x6'));var logger=require(_0xe627('0x7'))('servicenow');config['redis']=_['defaults'](config[_0xe627('0x8')],{'host':_0xe627('0x9'),'port':0x18eb});var io=require(_0xe627('0xa'))(new Redis(config[_0xe627('0x8')]));function getAdminUser(_0xd5016e,_0xe065b,_0x4bae52,_0x3f2948,_0x4c9bf9,_0x56549e){return new Promise(function(_0x4411c0,_0x952c23){var _0x5e1f00={'method':'GET','uri':_0x3f2948+_0xe627('0xb')+'&'+_0x4c9bf9+'&'+_0x56549e,'auth':_0xe065b,'json':!![]};return rp(_0x5e1f00)[_0xe627('0xc')](function(_0x1a3e35){if(_0x1a3e35[_0xe627('0xd')][_0xe627('0xe')]>0x0){_0x4bae52[_0xe627('0xf')]=_0x1a3e35[_0xe627('0xd')][0x0][_0xe627('0x10')];}logger[_0xe627('0x11')]('['+[_0xd5016e['toUpperCase']()]+_0xe627('0x12'),_0x4bae52);_0x4411c0(_0x4bae52);})[_0xe627('0x13')](function(_0x9f7eef){logger['error']('['+[_0xd5016e[_0xe627('0x14')]()]+']',_0x9f7eef[_0xe627('0x15')]);_0x952c23(_0x9f7eef[_0xe627('0x15')]);});});}function getUser(_0x119d9c,_0x62896f,_0x6a9a15,_0x271325,_0x54720a){return function(_0x241544){logger[_0xe627('0x11')]('['+[_0x119d9c[_0xe627('0x14')]()]+_0xe627('0x16'),_0x241544);return new Promise(function(_0x403982,_0x30da02){if(intUtil[_0xe627('0x17')](_0x241544[_0xe627('0x18')])){var _0x538b22={'method':_0xe627('0x19'),'uri':_0x6a9a15+'sys_user?sysparm_query=email%3D'+_0x241544[_0xe627('0x18')]+'&'+_0x271325+'&'+_0x54720a,'auth':_0x62896f,'json':!![]};logger['info']('['+[_0x119d9c['toUpperCase']()]+_0xe627('0x1a'),_0x538b22);return rp(_0x538b22)['then'](function(_0x2b2c62){logger[_0xe627('0x11')]('['+[_0x119d9c['toUpperCase']()]+'],\x20getUser\x20entity',_0x2b2c62);if(_0x2b2c62['result'][_0xe627('0xe')]>0x0&&String(_0x2b2c62[_0xe627('0xd')][0x0]['active'])===_0xe627('0x1b')){_0x241544[_0xe627('0x1c')]=_0x2b2c62['result'][0x0][_0xe627('0x10')];}else{_0x241544[_0xe627('0x1c')]=_0x241544['adminId'];_0x241544[_0xe627('0x18')]=_0x241544[_0xe627('0x1d')];}logger[_0xe627('0x11')]('['+[_0x119d9c['toUpperCase']()]+_0xe627('0x1e'),_0x241544);_0x403982(_0x241544);})[_0xe627('0x13')](function(_0x1a5081){logger[_0xe627('0x1f')]('['+[_0x119d9c['toUpperCase']()]+']',_0x1a5081[_0xe627('0x15')]);_0x30da02(_0x1a5081[_0xe627('0x15')]);});}else{logger[_0xe627('0x11')]('['+[_0x119d9c[_0xe627('0x14')]()]+_0xe627('0x20'));_0x241544[_0xe627('0x1c')]=_0x241544[_0xe627('0xf')];_0x241544[_0xe627('0x18')]=_0x241544[_0xe627('0x1d')];_0x403982(_0x241544);}});};}function createEndUser(_0x58c728,_0x5ad327,_0x5aeba1,_0x5cd7c8,_0x1e0bd7){logger[_0xe627('0x11')]('['+[_0x58c728['toUpperCase']()]+_0xe627('0x21'),_0x5aeba1);return new Promise(function(_0x54029d,_0x23e934){var _0x498e1f={'method':_0xe627('0x22'),'uri':_0x5cd7c8+_0xe627('0x23')+_0x1e0bd7,'body':{'user_name':_0x5aeba1['endUserNumber'],'roles':_0xe627('0x24'),'first_name':_0x5aeba1['endUserNumber'],'active':_0xe627('0x1b'),'date_format':_0xe627('0x25'),'phone':_0x5aeba1[_0xe627('0x26')]},'auth':_0x5ad327,'json':!![]};return rp(_0x498e1f)[_0xe627('0xc')](function(_0x4098de){logger[_0xe627('0x11')]('['+[_0x58c728[_0xe627('0x14')]()]+_0xe627('0x27'),_0x4098de[_0xe627('0xd')]);_0x5aeba1[_0xe627('0x28')]=_0x4098de[_0xe627('0xd')]['sys_id'];_0x54029d(_0x5aeba1);})['catch'](function(_0x183fed){logger['error']('['+[_0x58c728[_0xe627('0x14')]()]+']',_0x183fed['message']);_0x23e934(_0x183fed['message']);});});}function getEndUser(_0x422451,_0x5cd337,_0x566161,_0x103c0b,_0x787408){return function(_0x55f001){logger['info']('['+[_0x422451['toUpperCase']()]+'],\x20getEndUser\x20input\x20crm',_0x55f001);return new Promise(function(_0x2ff49c,_0x4c746b){var _0x39338c={'method':_0xe627('0x19'),'uri':_0x566161+'sys_user?sysparm_query=phone%3D'+_0x55f001[_0xe627('0x26')]+'&'+_0x103c0b+'&'+_0x787408,'auth':_0x5cd337,'json':!![]};return rp(_0x39338c)[_0xe627('0xc')](function(_0x59b645){if(_0x59b645[_0xe627('0xd')][_0xe627('0xe')]>0x0){_0x55f001[_0xe627('0x28')]=_0x59b645[_0xe627('0xd')][0x0][_0xe627('0x10')];logger[_0xe627('0x11')]('['+[_0x422451['toUpperCase']()]+_0xe627('0x29'),_0x55f001);_0x2ff49c(_0x55f001);}else{return createEndUser(_0x422451,_0x5cd337,_0x55f001,_0x566161,_0x103c0b)['then'](function(_0x26afc2){logger['info']('['+[_0x422451[_0xe627('0x14')]()]+_0xe627('0x2a'),_0x26afc2);_0x2ff49c(_0x26afc2);});}})[_0xe627('0x13')](function(_0x21a533){logger[_0xe627('0x1f')]('['+[_0x422451[_0xe627('0x14')]()]+']',_0x21a533[_0xe627('0x15')]);_0x4c746b(_0x21a533[_0xe627('0x15')]);});});};}function getCustomFields(_0x2119bb,_0x415a25){var _0x1744f5={};if(_0x2119bb[_0xe627('0xe')]>0x0){_[_0xe627('0x2b')](_0x2119bb,function(_0x5e6c80){if(_['includes'](['string','picklist'],_0x5e6c80['type'])&&_0x5e6c80['nameField']&&!_0x5e6c80[_0xe627('0x2c')]){_0x1744f5[_0x5e6c80['nameField'][_0xe627('0x2d')]()]=_0x5e6c80['content'][_0xe627('0x2e')]();}else if(_[_0xe627('0x2f')]([_0xe627('0x30'),'picklist'],_0x5e6c80['type'])&&_0x5e6c80[_0xe627('0x31')]&&_0x5e6c80['customField']){_0x1744f5[_0x5e6c80['idField'][_0xe627('0x2d')]()]=_0x5e6c80['content'][_0xe627('0x2e')]();}else if(_0x5e6c80['type']==='variable'&&_0x5e6c80[_0xe627('0x32')]&&_0x5e6c80[_0xe627('0x31')]&&_0x5e6c80[_0xe627('0x2c')]){_0x1744f5[_0x5e6c80['idField']['toLowerCase']()]=_0x415a25[_0x5e6c80[_0xe627('0x32')]]['toString']();}else if(_0x5e6c80['type']===_0xe627('0x33')&&_0x5e6c80[_0xe627('0x34')]&&_0x5e6c80[_0xe627('0x34')][_0xe627('0x35')]&&_0x5e6c80[_0xe627('0x31')]&&_0x5e6c80[_0xe627('0x2c')]){_0x1744f5[_0x5e6c80['idField'][_0xe627('0x2d')]()]=_0x415a25[_0x5e6c80[_0xe627('0x34')]['name']['toLowerCase']()][_0xe627('0x2e')]();}});}return _0x1744f5;}function getTicket(_0x42a7c0,_0x1f6ee5,_0x18bd41,_0x152076,_0x34d80a,_0x1ea340){return function(_0x4e0b50){logger[_0xe627('0x11')]('['+[_0x42a7c0['toUpperCase']()]+_0xe627('0x36'),_0x4e0b50);return new Promise(function(_0xcd19f5,_0x367a38){var _0x4c5185=_0x42a7c0[_0xe627('0x2d')]()==='outbound'?_0x4e0b50[_0xe627('0x1c')]:_0x4e0b50[_0xe627('0x28')];var _0x375e05={'method':_0xe627('0x22'),'uri':_0x18bd41+_0xe627('0x37')+'?'+_0x1ea340,'body':Object['assign']({},{'active':_0xe627('0x1b'),'caller_id':_0x4c5185,'assigned_to':_0x4e0b50[_0xe627('0x1c')],'short_description':intUtil[_0xe627('0x38')](_0x152076[_0xe627('0x39')],_0x34d80a,'\x20'),'description':intUtil[_0xe627('0x38')](_0x152076[_0xe627('0x3a')],_0x34d80a,'\x0a')},getCustomFields(_0x152076[_0xe627('0x3b')],_0x34d80a)),'auth':_0x1f6ee5,'json':!![]};return rp(_0x375e05)[_0xe627('0xc')](function(_0x2544d8){logger[_0xe627('0x11')]('['+[_0x42a7c0['toUpperCase']()]+_0xe627('0x3c'),_0x2544d8[_0xe627('0xd')]);_0x4e0b50['ticketId']=_0x2544d8[_0xe627('0xd')][_0xe627('0x10')];_0x4e0b50['ticketNumber']=_0x2544d8[_0xe627('0xd')][_0xe627('0x3d')];logger['info']('['+[_0x42a7c0[_0xe627('0x14')]()]+_0xe627('0x3e'),_0x4e0b50);_0xcd19f5(_0x4e0b50);})['catch'](function(_0x27a41f){logger['error']('['+[_0x42a7c0['toUpperCase']()]+']',_0x27a41f['message']);_0x367a38(_0x27a41f['message']);});});};}function createRemoteTag(_0x5ce19d,_0x256b65,_0x285229,_0x3a7f0d){return new Promise(function(_0x131250,_0x16eeff){var _0x69a54e={'method':'POST','uri':_0x285229+_0xe627('0x3f')+'?'+_0x3a7f0d,'body':{'short_description':_0x5ce19d,'global':!![],'active':!![],'name':_0x5ce19d},'auth':_0x256b65,'json':!![]};return rp(_0x69a54e)[_0xe627('0xc')](function(_0x579472){var _0x478d28=_0x579472['result'][_0xe627('0x10')];_0x131250(_0x478d28);});});}function getRemoteTag(_0x324b0b,_0x2aead5,_0x40e935,_0x375b8c,_0x33e43a){return new Promise(function(_0x14ba41,_0x890cbc){var _0x4d88d0={'method':_0xe627('0x19'),'uri':_0x40e935+'label'+_0xe627('0x40')+_0x324b0b+'&'+_0x375b8c,'auth':_0x2aead5,'json':!![]};return rp(_0x4d88d0)['then'](function(_0x1f1413){if(_0x1f1413[_0xe627('0xd')][_0xe627('0xe')]>0x0){var _0xe64a20=_0x1f1413[_0xe627('0xd')][0x0][_0xe627('0x10')];_0x14ba41(_0xe64a20);}else{return createRemoteTag(_0x324b0b,_0x2aead5,_0x40e935,_0x375b8c)[_0xe627('0xc')](function(_0x36c13e){_0x14ba41(_0x36c13e);});}});});}function assignTagToIncident(_0x1f0d6c,_0x480ac3,_0xe4c06d,_0x45cc2e,_0x3c19ab){return new Promise(function(_0x2e32ea,_0x1d81af){var _0x5cbaa4={'method':'POST','uri':_0xe4c06d+_0xe627('0x41')+'?'+_0x3c19ab,'body':{'label':_0x1f0d6c,'table':_0xe627('0x37'),'id_type':'Incident','table_key':_0x45cc2e[_0xe627('0x42')],'title':_0xe627('0x43')+_0x45cc2e[_0xe627('0x44')],'id_display':_0x45cc2e[_0xe627('0x44')]},'auth':_0x480ac3,'json':!![]};return rp(_0x5cbaa4)[_0xe627('0xc')](function(_0x34aec0){_0x2e32ea();})[_0xe627('0x13')](function(){_0x2e32ea();});});}function manageTags(_0x25dccf,_0x4bc086,_0x26e6a3,_0x4f5595,_0x3601ca,_0x35ef04,_0x2a2c73){return new Promise(function(_0x24c680,_0x4bf6ac){var _0x4c04cc=[];_0x4bc086[_0xe627('0x2b')](function(_0x266b11){_0x4c04cc['push'](getRemoteTag(_0x266b11,_0x26e6a3,_0x4f5595,_0x35ef04,_0x2a2c73));});return Promise[_0xe627('0x45')](_0x4c04cc)[_0xe627('0xc')](function(_0x5a81a8){if(_0x5a81a8[_0xe627('0xe')]){logger[_0xe627('0x11')]('['+[_0x25dccf['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x5a81a8);var _0x364496=[];_0x5a81a8['forEach'](function(_0x43e247){_0x364496[_0xe627('0x46')](assignTagToIncident(_0x43e247,_0x26e6a3,_0x4f5595,_0x3601ca,_0x35ef04));});return Promise[_0xe627('0x45')](_0x364496)['then'](function(){_0x24c680();})[_0xe627('0x13')](function(){_0x24c680();});}else{_0x24c680();}});});}function getTags(_0x360aa0,_0x38384f,_0x4521ab,_0x54ffa6,_0x57e4fd,_0x17b510){return function(_0x44e9e3){return new Promise(function(_0x5904e9,_0x1fdb0f){var _0x48236e=[];var _0x5c281f=_0x54ffa6[_0xe627('0x47')];if(_0x5c281f&&_0x5c281f[_0xe627('0xe')]>0x0){_0x48236e=_['map'](_0x5c281f,'name');}if(_0x48236e[_0xe627('0xe')]>0x0){return manageTags(_0x360aa0,_0x48236e,_0x38384f,_0x4521ab,_0x44e9e3,_0x57e4fd,_0x17b510)[_0xe627('0xc')](function(){_0x5904e9(_0x44e9e3);});}else{_0x5904e9(_0x44e9e3);}});};}function emit(_0x99536f,_0x1bd300,_0x421758){var _0x17d03b='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+'%26sysparm_record_list%3Dactive%253Dtrue'+_0xe627('0x48');var _0x308bb2={'uri':_0x99536f+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x421758+_0x17d03b};io['to'](util[_0xe627('0x49')](_0xe627('0x4a'),_0x1bd300))[_0xe627('0x4b')](_0xe627('0x4c'),_0x308bb2);}exports['cs']=function(_0x51258f,_0xf62c81,_0xba58be,_0x414403,_0x5de48d,_0x574837,_0x36b75a,_0x18b504){var _0x1bef89={};var _0x4c6099={'user':_0x574837['username'],'pass':_0x574837['password']};var _0x58cbd8='sysparm_limit=1';var _0x45d2c2=_0xe627('0x4d');_0x574837[_0xe627('0x4e')]=intUtil[_0xe627('0x4f')](_0x574837[_0xe627('0x4e')]);_0x574837[_0xe627('0x50')]=intUtil['stripTrailingSlash'](_0x574837[_0xe627('0x50')]);var _0x13979f=util[_0xe627('0x49')](_0xe627('0x51'),_0x574837[_0xe627('0x4e')]);_0x1bef89['userEmail']=!_['isNil'](_0x414403)?_0x414403['email']:null;_0x1bef89[_0xe627('0x1d')]=_0x574837[_0xe627('0x52')];_0x1bef89['endUserNumber']=_0x18b504[_0xe627('0x2d')]()===_0xe627('0x53')?_0xf62c81[_0xe627('0x54')]:_0xf62c81[_0xe627('0x55')];_0x1bef89['callDirection']=_0x18b504==='queue'||_0x18b504===_0xe627('0x56')?'queue':_0xe627('0x53');var _0x388b23=util[_0xe627('0x49')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x574837['serverUrl'],_0xf62c81[_0xe627('0x57')],md5(_0xf62c81['uniqueid']));if(_0x5de48d&&_0x5de48d['monitor_format']){logger['info'](_0xe627('0x58'),_0xe627('0x59'));_0xf62c81['recordingURL']=_0x388b23;}else if(_0x36b75a&&_0x36b75a[_0xe627('0x5a')]&&_0x36b75a[_0xe627('0x5a')]!=='none'){logger[_0xe627('0x11')](_0xe627('0x5b'),_0xe627('0x59'));_0xf62c81[_0xe627('0x5c')]=_0x388b23;}else{_0xf62c81[_0xe627('0x5c')]='';}return getAdminUser(_0x18b504,_0x4c6099,_0x1bef89,_0x13979f,_0x45d2c2,_0x58cbd8)[_0xe627('0xc')](getUser(_0x18b504,_0x4c6099,_0x13979f,_0x45d2c2,_0x58cbd8))['then'](getEndUser(_0x18b504,_0x4c6099,_0x13979f,_0x45d2c2,_0x58cbd8))[_0xe627('0xc')](getTicket(_0x18b504,_0x4c6099,_0x13979f,_0xba58be,_0xf62c81,_0x45d2c2))[_0xe627('0xc')](function(_0x4a69dc){logger[_0xe627('0x11')](util[_0xe627('0x49')]('The\x20ticket\x20ID\x20is:\x20%s',_0x4a69dc[_0xe627('0x42')]));logger[_0xe627('0x11')](util[_0xe627('0x49')]('call\x20direction:\x20%s',_0x18b504));if(_0x18b504!=='unmanaged'){logger[_0xe627('0x11')]('['+[_0x18b504[_0xe627('0x14')]()]+']',_0xe627('0x5d'));emit(_0x574837[_0xe627('0x4e')],_0x414403[_0xe627('0x35')],_0x4a69dc[_0xe627('0x42')]);}})[_0xe627('0x13')](function(_0x146180){logger[_0xe627('0x1f')]('['+[_0x18b504[_0xe627('0x14')]()]+_0xe627('0x5e'),util['inspect'](_0x146180,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xcc0f=['variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','incident','assign','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','ticketNumber','push','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','outbound','destcalleridnum','queue','unmanaged','uniqueid','monitor_format','recordingURL','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','md5','ioredis','./util','servicenow','defaults','redis','localhost','socket.io-emitter','GET','then','result','length','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','info','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','active','true','userId','adminEmail','],\x20getUser\x20crm','message','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','type','nameField','customField','toString','includes','idField','toLowerCase','content','variable'];(function(_0x5c76be,_0x463757){var _0x2c0e72=function(_0x1ec5e1){while(--_0x1ec5e1){_0x5c76be['push'](_0x5c76be['shift']());}};_0x2c0e72(++_0x463757);}(_0xcc0f,0x1e4));var _0xfcc0=function(_0x58d533,_0x2bcda3){_0x58d533=_0x58d533-0x0;var _0xfb8f79=_0xcc0f[_0x58d533];return _0xfb8f79;};'use strict';var _=require('lodash');var Promise=require(_0xfcc0('0x0'));var rp=require('request-promise');var util=require(_0xfcc0('0x1'));var md5=require(_0xfcc0('0x2'));var Redis=require(_0xfcc0('0x3'));var intUtil=require(_0xfcc0('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xfcc0('0x5'));config['redis']=_[_0xfcc0('0x6')](config[_0xfcc0('0x7')],{'host':_0xfcc0('0x8'),'port':0x18eb});var io=require(_0xfcc0('0x9'))(new Redis(config[_0xfcc0('0x7')]));function getAdminUser(_0x59fdce,_0x313d13,_0x333b47,_0x4fbeb6,_0x48ff54,_0x485d92){return new Promise(function(_0x360a90,_0x4e3af4){var _0x1c9fdd={'method':_0xfcc0('0xa'),'uri':_0x4fbeb6+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x48ff54+'&'+_0x485d92,'auth':_0x313d13,'json':!![]};return rp(_0x1c9fdd)[_0xfcc0('0xb')](function(_0x48936f){if(_0x48936f[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){_0x333b47[_0xfcc0('0xe')]=_0x48936f['result'][0x0][_0xfcc0('0xf')];}logger['info']('['+[_0x59fdce[_0xfcc0('0x10')]()]+_0xfcc0('0x11'),_0x333b47);_0x360a90(_0x333b47);})[_0xfcc0('0x12')](function(_0x18d830){logger[_0xfcc0('0x13')]('['+[_0x59fdce[_0xfcc0('0x10')]()]+']',_0x18d830['message']);_0x4e3af4(_0x18d830['message']);});});}function getUser(_0x527888,_0x2ff972,_0x6da411,_0x406172,_0x4bff8f){return function(_0x5280b5){logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x15'),_0x5280b5);return new Promise(function(_0xcec249,_0xc7c5e){if(intUtil[_0xfcc0('0x16')](_0x5280b5[_0xfcc0('0x17')])){var _0x278810={'method':_0xfcc0('0xa'),'uri':_0x6da411+_0xfcc0('0x18')+_0x5280b5[_0xfcc0('0x17')]+'&'+_0x406172+'&'+_0x4bff8f,'auth':_0x2ff972,'json':!![]};logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+'],\x20getUser\x20rp\x20obj',_0x278810);return rp(_0x278810)['then'](function(_0x25f897){logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x19'),_0x25f897);if(_0x25f897[_0xfcc0('0xc')]['length']>0x0&&String(_0x25f897[_0xfcc0('0xc')][0x0][_0xfcc0('0x1a')])===_0xfcc0('0x1b')){_0x5280b5['userId']=_0x25f897['result'][0x0][_0xfcc0('0xf')];}else{_0x5280b5[_0xfcc0('0x1c')]=_0x5280b5['adminId'];_0x5280b5[_0xfcc0('0x17')]=_0x5280b5[_0xfcc0('0x1d')];}logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x1e'),_0x5280b5);_0xcec249(_0x5280b5);})[_0xfcc0('0x12')](function(_0x156efe){logger['error']('['+[_0x527888['toUpperCase']()]+']',_0x156efe['message']);_0xc7c5e(_0x156efe[_0xfcc0('0x1f')]);});}else{logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+']\x20using\x20admin\x20profile');_0x5280b5[_0xfcc0('0x1c')]=_0x5280b5[_0xfcc0('0xe')];_0x5280b5[_0xfcc0('0x17')]=_0x5280b5[_0xfcc0('0x1d')];_0xcec249(_0x5280b5);}});};}function createEndUser(_0x2aa45e,_0x1a20bf,_0x13f3d2,_0x192e46,_0x34d5ce){logger[_0xfcc0('0x14')]('['+[_0x2aa45e[_0xfcc0('0x10')]()]+_0xfcc0('0x20'),_0x13f3d2);return new Promise(function(_0x5beb3b,_0x3bafd5){var _0x5c44e2={'method':_0xfcc0('0x21'),'uri':_0x192e46+_0xfcc0('0x22')+_0x34d5ce,'body':{'user_name':_0x13f3d2[_0xfcc0('0x23')],'roles':_0xfcc0('0x24'),'first_name':_0x13f3d2['endUserNumber'],'active':'true','date_format':_0xfcc0('0x25'),'phone':_0x13f3d2['endUserNumber']},'auth':_0x1a20bf,'json':!![]};return rp(_0x5c44e2)[_0xfcc0('0xb')](function(_0x2fc7ff){logger[_0xfcc0('0x14')]('['+[_0x2aa45e['toUpperCase']()]+_0xfcc0('0x26'),_0x2fc7ff['result']);_0x13f3d2[_0xfcc0('0x27')]=_0x2fc7ff['result']['sys_id'];_0x5beb3b(_0x13f3d2);})[_0xfcc0('0x12')](function(_0x283aad){logger[_0xfcc0('0x13')]('['+[_0x2aa45e[_0xfcc0('0x10')]()]+']',_0x283aad['message']);_0x3bafd5(_0x283aad[_0xfcc0('0x1f')]);});});}function getEndUser(_0x1710f3,_0x1a6563,_0x3230ba,_0x4ae67b,_0x25fbae){return function(_0x160a28){logger[_0xfcc0('0x14')]('['+[_0x1710f3[_0xfcc0('0x10')]()]+_0xfcc0('0x28'),_0x160a28);return new Promise(function(_0xd0384e,_0x30f240){var _0x4baece={'method':_0xfcc0('0xa'),'uri':_0x3230ba+_0xfcc0('0x29')+_0x160a28[_0xfcc0('0x23')]+'&'+_0x4ae67b+'&'+_0x25fbae,'auth':_0x1a6563,'json':!![]};return rp(_0x4baece)[_0xfcc0('0xb')](function(_0x145e89){if(_0x145e89[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){_0x160a28[_0xfcc0('0x27')]=_0x145e89[_0xfcc0('0xc')][0x0][_0xfcc0('0xf')];logger[_0xfcc0('0x14')]('['+[_0x1710f3['toUpperCase']()]+_0xfcc0('0x2a'),_0x160a28);_0xd0384e(_0x160a28);}else{return createEndUser(_0x1710f3,_0x1a6563,_0x160a28,_0x3230ba,_0x4ae67b)[_0xfcc0('0xb')](function(_0x46337c){logger[_0xfcc0('0x14')]('['+[_0x1710f3['toUpperCase']()]+_0xfcc0('0x2b'),_0x46337c);_0xd0384e(_0x46337c);});}})[_0xfcc0('0x12')](function(_0x53213a){logger[_0xfcc0('0x13')]('['+[_0x1710f3['toUpperCase']()]+']',_0x53213a[_0xfcc0('0x1f')]);_0x30f240(_0x53213a[_0xfcc0('0x1f')]);});});};}function getCustomFields(_0x561e22,_0x261c13){var _0x33fdfb={};if(_0x561e22[_0xfcc0('0xd')]>0x0){_[_0xfcc0('0x2c')](_0x561e22,function(_0xff544a){if(_['includes']([_0xfcc0('0x2d'),_0xfcc0('0x2e')],_0xff544a[_0xfcc0('0x2f')])&&_0xff544a[_0xfcc0('0x30')]&&!_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a['nameField']['toLowerCase']()]=_0xff544a['content'][_0xfcc0('0x32')]();}else if(_[_0xfcc0('0x33')](['string',_0xfcc0('0x2e')],_0xff544a[_0xfcc0('0x2f')])&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0xff544a[_0xfcc0('0x36')][_0xfcc0('0x32')]();}else if(_0xff544a[_0xfcc0('0x2f')]===_0xfcc0('0x37')&&_0xff544a[_0xfcc0('0x38')]&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0x261c13[_0xff544a['variableName']]['toString']();}else if(_0xff544a['type']===_0xfcc0('0x39')&&_0xff544a['Variable']&&_0xff544a[_0xfcc0('0x3a')]['name']&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0x261c13[_0xff544a[_0xfcc0('0x3a')][_0xfcc0('0x3b')][_0xfcc0('0x35')]()][_0xfcc0('0x32')]();}});}return _0x33fdfb;}function getTicket(_0x2d3f9c,_0x14e8b1,_0x38d1fb,_0x2ca08d,_0x3e76c3,_0x144ded){return function(_0x2d6fc6){logger[_0xfcc0('0x14')]('['+[_0x2d3f9c['toUpperCase']()]+_0xfcc0('0x3c'),_0x2d6fc6);return new Promise(function(_0x27034f,_0x1c84ca){var _0x3a9a4b=_0x2d3f9c[_0xfcc0('0x35')]()==='outbound'?_0x2d6fc6[_0xfcc0('0x1c')]:_0x2d6fc6[_0xfcc0('0x27')];var _0x17f75e={'method':_0xfcc0('0x21'),'uri':_0x38d1fb+_0xfcc0('0x3d')+'?'+_0x144ded,'body':Object[_0xfcc0('0x3e')]({},{'active':_0xfcc0('0x1b'),'caller_id':_0x3a9a4b,'assigned_to':_0x2d6fc6['userId'],'short_description':intUtil[_0xfcc0('0x3f')](_0x2ca08d['Subjects'],_0x3e76c3,'\x20'),'description':intUtil['getString'](_0x2ca08d[_0xfcc0('0x40')],_0x3e76c3,'\x0a')},getCustomFields(_0x2ca08d[_0xfcc0('0x41')],_0x3e76c3)),'auth':_0x14e8b1,'json':!![]};return rp(_0x17f75e)[_0xfcc0('0xb')](function(_0x2c5e8b){logger[_0xfcc0('0x14')]('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+_0xfcc0('0x42'),_0x2c5e8b['result']);_0x2d6fc6[_0xfcc0('0x43')]=_0x2c5e8b[_0xfcc0('0xc')][_0xfcc0('0xf')];_0x2d6fc6['ticketNumber']=_0x2c5e8b[_0xfcc0('0xc')][_0xfcc0('0x44')];logger['info']('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+']\x20getTicket\x20crm',_0x2d6fc6);_0x27034f(_0x2d6fc6);})[_0xfcc0('0x12')](function(_0x1a6310){logger['error']('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+']',_0x1a6310['message']);_0x1c84ca(_0x1a6310[_0xfcc0('0x1f')]);});});};}function createRemoteTag(_0x3d6d1f,_0x39eda4,_0x160bab,_0x1e4592){return new Promise(function(_0xb0c5ac,_0x4de4a6){var _0x32d6f0={'method':_0xfcc0('0x21'),'uri':_0x160bab+_0xfcc0('0x45')+'?'+_0x1e4592,'body':{'short_description':_0x3d6d1f,'global':!![],'active':!![],'name':_0x3d6d1f},'auth':_0x39eda4,'json':!![]};return rp(_0x32d6f0)[_0xfcc0('0xb')](function(_0xbda5a2){var _0xf7f4ae=_0xbda5a2[_0xfcc0('0xc')]['sys_id'];_0xb0c5ac(_0xf7f4ae);});});}function getRemoteTag(_0x5a5482,_0x25d0a4,_0x25062d,_0x58d5a4,_0x2e97da){return new Promise(function(_0x131f36,_0x4ad2d0){var _0x2a2b0b={'method':_0xfcc0('0xa'),'uri':_0x25062d+'label'+_0xfcc0('0x46')+_0x5a5482+'&'+_0x58d5a4,'auth':_0x25d0a4,'json':!![]};return rp(_0x2a2b0b)[_0xfcc0('0xb')](function(_0x299b0b){if(_0x299b0b[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){var _0x3f3f94=_0x299b0b[_0xfcc0('0xc')][0x0][_0xfcc0('0xf')];_0x131f36(_0x3f3f94);}else{return createRemoteTag(_0x5a5482,_0x25d0a4,_0x25062d,_0x58d5a4)[_0xfcc0('0xb')](function(_0x1e8db6){_0x131f36(_0x1e8db6);});}});});}function assignTagToIncident(_0x3f98dc,_0x30cb6f,_0x1e6a49,_0x59d919,_0x550165){return new Promise(function(_0x3f32fd,_0x1b3765){var _0x2bca63={'method':_0xfcc0('0x21'),'uri':_0x1e6a49+'label_entry'+'?'+_0x550165,'body':{'label':_0x3f98dc,'table':_0xfcc0('0x3d'),'id_type':_0xfcc0('0x47'),'table_key':_0x59d919[_0xfcc0('0x43')],'title':_0xfcc0('0x48')+_0x59d919[_0xfcc0('0x49')],'id_display':_0x59d919['ticketNumber']},'auth':_0x30cb6f,'json':!![]};return rp(_0x2bca63)['then'](function(_0x376690){_0x3f32fd();})[_0xfcc0('0x12')](function(){_0x3f32fd();});});}function manageTags(_0x40fc01,_0x3aa83c,_0x375c63,_0x550e06,_0x413540,_0x4eedaf,_0x40dd60){return new Promise(function(_0x5b5fe5,_0x375a19){var _0x3acf6c=[];_0x3aa83c[_0xfcc0('0x2c')](function(_0x4bb319){_0x3acf6c['push'](getRemoteTag(_0x4bb319,_0x375c63,_0x550e06,_0x4eedaf,_0x40dd60));});return Promise['all'](_0x3acf6c)[_0xfcc0('0xb')](function(_0x2bd51b){if(_0x2bd51b[_0xfcc0('0xd')]){logger[_0xfcc0('0x14')]('['+[_0x40fc01[_0xfcc0('0x10')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x2bd51b);var _0x2a0366=[];_0x2bd51b[_0xfcc0('0x2c')](function(_0x23e199){_0x2a0366[_0xfcc0('0x4a')](assignTagToIncident(_0x23e199,_0x375c63,_0x550e06,_0x413540,_0x4eedaf));});return Promise['all'](_0x2a0366)[_0xfcc0('0xb')](function(){_0x5b5fe5();})[_0xfcc0('0x12')](function(){_0x5b5fe5();});}else{_0x5b5fe5();}});});}function getTags(_0x1eabdb,_0x4f3850,_0x170030,_0x2d87be,_0x5390f1,_0x52f0ac){return function(_0x399800){return new Promise(function(_0xd94c9d,_0x4bdcc4){var _0x4b04e5=[];var _0x66e5c=_0x2d87be[_0xfcc0('0x4b')];if(_0x66e5c&&_0x66e5c[_0xfcc0('0xd')]>0x0){_0x4b04e5=_['map'](_0x66e5c,_0xfcc0('0x3b'));}if(_0x4b04e5[_0xfcc0('0xd')]>0x0){return manageTags(_0x1eabdb,_0x4b04e5,_0x4f3850,_0x170030,_0x399800,_0x5390f1,_0x52f0ac)[_0xfcc0('0xb')](function(){_0xd94c9d(_0x399800);});}else{_0xd94c9d(_0x399800);}});};}function emit(_0xb66351,_0x3f8849,_0x44cb7d){var _0x4a4094=_0xfcc0('0x4c')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0xfcc0('0x4d')+_0xfcc0('0x4e');var _0x91b88d={'uri':_0xb66351+_0xfcc0('0x4f')+_0x44cb7d+_0x4a4094};io['to'](util[_0xfcc0('0x50')](_0xfcc0('0x51'),_0x3f8849))[_0xfcc0('0x52')](_0xfcc0('0x53'),_0x91b88d);}exports['cs']=function(_0x30ac58,_0x40f4c8,_0x49fffa,_0x1e9bf8,_0x35c017,_0x29d599,_0x5d7da4,_0x33d186){var _0x1dcd70={};var _0x21dcb8={'user':_0x29d599[_0xfcc0('0x54')],'pass':_0x29d599[_0xfcc0('0x55')]};var _0x46883c=_0xfcc0('0x56');var _0x4a8148='sysparm_display_value=true';_0x29d599[_0xfcc0('0x57')]=intUtil[_0xfcc0('0x58')](_0x29d599[_0xfcc0('0x57')]);_0x29d599['serverUrl']=intUtil[_0xfcc0('0x58')](_0x29d599[_0xfcc0('0x59')]);var _0x547c91=util[_0xfcc0('0x50')](_0xfcc0('0x5a'),_0x29d599[_0xfcc0('0x57')]);_0x1dcd70[_0xfcc0('0x17')]=!_[_0xfcc0('0x5b')](_0x1e9bf8)?_0x1e9bf8['email']:null;_0x1dcd70[_0xfcc0('0x1d')]=_0x29d599['email'];_0x1dcd70['endUserNumber']=_0x33d186[_0xfcc0('0x35')]()===_0xfcc0('0x5c')?_0x40f4c8[_0xfcc0('0x5d')]:_0x40f4c8['calleridnum'];_0x1dcd70['callDirection']=_0x33d186===_0xfcc0('0x5e')||_0x33d186===_0xfcc0('0x5f')?_0xfcc0('0x5e'):_0xfcc0('0x5c');var _0x52a859=util[_0xfcc0('0x50')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x29d599[_0xfcc0('0x59')],_0x40f4c8[_0xfcc0('0x60')],md5(_0x40f4c8[_0xfcc0('0x60')]));if(_0x35c017&&_0x35c017[_0xfcc0('0x61')]){logger[_0xfcc0('0x14')]('[QUEUE]','Recording\x20is\x20enabled!');_0x40f4c8[_0xfcc0('0x62')]=_0x52a859;}else if(_0x5d7da4&&_0x5d7da4[_0xfcc0('0x63')]&&_0x5d7da4[_0xfcc0('0x63')]!==_0xfcc0('0x64')){logger[_0xfcc0('0x14')](_0xfcc0('0x65'),_0xfcc0('0x66'));_0x40f4c8['recordingURL']=_0x52a859;}else{_0x40f4c8[_0xfcc0('0x62')]='';}return getAdminUser(_0x33d186,_0x21dcb8,_0x1dcd70,_0x547c91,_0x4a8148,_0x46883c)[_0xfcc0('0xb')](getUser(_0x33d186,_0x21dcb8,_0x547c91,_0x4a8148,_0x46883c))['then'](getEndUser(_0x33d186,_0x21dcb8,_0x547c91,_0x4a8148,_0x46883c))[_0xfcc0('0xb')](getTicket(_0x33d186,_0x21dcb8,_0x547c91,_0x49fffa,_0x40f4c8,_0x4a8148))['then'](function(_0x2fbf03){logger[_0xfcc0('0x14')](util[_0xfcc0('0x50')](_0xfcc0('0x67'),_0x2fbf03[_0xfcc0('0x43')]));logger[_0xfcc0('0x14')](util[_0xfcc0('0x50')](_0xfcc0('0x68'),_0x33d186));if(_0x33d186!==_0xfcc0('0x5f')){logger['info']('['+[_0x33d186[_0xfcc0('0x10')]()]+']',_0xfcc0('0x69'));emit(_0x29d599[_0xfcc0('0x57')],_0x1e9bf8[_0xfcc0('0x3b')],_0x2fbf03[_0xfcc0('0x43')]);}})[_0xfcc0('0x12')](function(_0x586dcc){logger[_0xfcc0('0x13')]('['+[_0x33d186[_0xfcc0('0x10')]()]+_0xfcc0('0x6a'),util[_0xfcc0('0x6b')](_0x586dcc,{'showHidden':!![],'depth':null}));});};
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