Built motion from commit d5e4af8c.|2.6.23
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index fd1d0af..3911c33 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x1261=['recordingURL','The\x20ticket\x20ID\x20is:\x20%s','format','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','result','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','GET','],\x20getUser\x20rp\x20obj','then','length','active','true','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','userId','adminEmail','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','type','string','nameField','toLowerCase','content','toString','idField','variable','variableName','customVariable','Variable','customField','name',']\x20getTicket\x20input\x20crm','incident','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber',']\x20getTicket\x20crm','?sysparm_query=name%3D','label_entry','Incident\x20-\x20',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','user:%s','emit','username','password','sysparm_display_value=true','remoteUri','serverUrl','stripTrailingSlash','userEmail','isNil','email','outbound','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none'];(function(_0xdf478f,_0x39533d){var _0x39185b=function(_0x649ade){while(--_0x649ade){_0xdf478f['push'](_0xdf478f['shift']());}};_0x39185b(++_0x39533d);}(_0x1261,0x144));var _0x1126=function(_0x5f382f,_0x3f1432){_0x5f382f=_0x5f382f-0x0;var _0x3bb11b=_0x1261[_0x5f382f];return _0x3bb11b;};'use strict';var _=require('lodash');var Promise=require(_0x1126('0x0'));var rp=require(_0x1126('0x1'));var util=require(_0x1126('0x2'));var md5=require(_0x1126('0x3'));var Redis=require(_0x1126('0x4'));var intUtil=require(_0x1126('0x5'));var config=require(_0x1126('0x6'));var logger=require(_0x1126('0x7'))(_0x1126('0x8'));config[_0x1126('0x9')]=_['defaults'](config['redis'],{'host':_0x1126('0xa'),'port':0x18eb});var io=require(_0x1126('0xb'))(new Redis(config['redis']));function getAdminUser(_0x17e5f0,_0x28772d,_0x245be9,_0x3abb0b,_0x2d9033,_0x59cfa1){return new Promise(function(_0x3f09ac,_0x18dbe6){var _0x167ef1={'method':'GET','uri':_0x3abb0b+_0x1126('0xc')+'&'+_0x2d9033+'&'+_0x59cfa1,'auth':_0x28772d,'json':!![]};return rp(_0x167ef1)['then'](function(_0x52ef15){if(_0x52ef15[_0x1126('0xd')]['length']>0x0){_0x245be9[_0x1126('0xe')]=_0x52ef15[_0x1126('0xd')][0x0][_0x1126('0xf')];}logger[_0x1126('0x10')]('['+[_0x17e5f0[_0x1126('0x11')]()]+_0x1126('0x12'),_0x245be9);_0x3f09ac(_0x245be9);})[_0x1126('0x13')](function(_0x2048ad){logger[_0x1126('0x14')]('['+[_0x17e5f0['toUpperCase']()]+']',_0x2048ad['message']);_0x18dbe6(_0x2048ad[_0x1126('0x15')]);});});}function getUser(_0x154e20,_0x279455,_0x4be0c6,_0x45149c,_0x4794a7){return function(_0x35fe9f){logger[_0x1126('0x10')]('['+[_0x154e20[_0x1126('0x11')]()]+'],\x20getUser\x20input\x20crm',_0x35fe9f);return new Promise(function(_0x245cd7,_0x1695f6){if(intUtil['validateEmail'](_0x35fe9f['userEmail'])){var _0x22ae0b={'method':_0x1126('0x16'),'uri':_0x4be0c6+'sys_user?sysparm_query=email%3D'+_0x35fe9f['userEmail']+'&'+_0x45149c+'&'+_0x4794a7,'auth':_0x279455,'json':!![]};logger[_0x1126('0x10')]('['+[_0x154e20['toUpperCase']()]+_0x1126('0x17'),_0x22ae0b);return rp(_0x22ae0b)[_0x1126('0x18')](function(_0x2f70ac){logger['info']('['+[_0x154e20[_0x1126('0x11')]()]+'],\x20getUser\x20entity',_0x2f70ac);if(_0x2f70ac['result'][_0x1126('0x19')]>0x0&&String(_0x2f70ac[_0x1126('0xd')][0x0][_0x1126('0x1a')])===_0x1126('0x1b')){_0x35fe9f['userId']=_0x2f70ac[_0x1126('0xd')][0x0][_0x1126('0xf')];}else{_0x35fe9f['userId']=_0x35fe9f[_0x1126('0xe')];_0x35fe9f['userEmail']=_0x35fe9f['adminEmail'];}logger['info']('['+[_0x154e20[_0x1126('0x11')]()]+_0x1126('0x1c'),_0x35fe9f);_0x245cd7(_0x35fe9f);})[_0x1126('0x13')](function(_0x34bcf1){logger[_0x1126('0x14')]('['+[_0x154e20[_0x1126('0x11')]()]+']',_0x34bcf1[_0x1126('0x15')]);_0x1695f6(_0x34bcf1[_0x1126('0x15')]);});}else{logger['info']('['+[_0x154e20[_0x1126('0x11')]()]+_0x1126('0x1d'));_0x35fe9f[_0x1126('0x1e')]=_0x35fe9f['adminId'];_0x35fe9f['userEmail']=_0x35fe9f[_0x1126('0x1f')];_0x245cd7(_0x35fe9f);}});};}function createEndUser(_0x39bf0e,_0x55e195,_0x2fb797,_0x23d2bc,_0x4a334a){logger[_0x1126('0x10')]('['+[_0x39bf0e['toUpperCase']()]+_0x1126('0x20'),_0x2fb797);return new Promise(function(_0x4bd50b,_0x771bb8){var _0x583ce6={'method':_0x1126('0x21'),'uri':_0x23d2bc+'sys_user?'+_0x4a334a,'body':{'user_name':_0x2fb797['endUserNumber'],'roles':'user','first_name':_0x2fb797[_0x1126('0x22')],'active':_0x1126('0x1b'),'date_format':_0x1126('0x23'),'phone':_0x2fb797['endUserNumber']},'auth':_0x55e195,'json':!![]};return rp(_0x583ce6)[_0x1126('0x18')](function(_0x226afb){logger['info']('['+[_0x39bf0e[_0x1126('0x11')]()]+_0x1126('0x24'),_0x226afb[_0x1126('0xd')]);_0x2fb797[_0x1126('0x25')]=_0x226afb['result']['sys_id'];_0x4bd50b(_0x2fb797);})[_0x1126('0x13')](function(_0x19e6e4){logger[_0x1126('0x14')]('['+[_0x39bf0e[_0x1126('0x11')]()]+']',_0x19e6e4['message']);_0x771bb8(_0x19e6e4[_0x1126('0x15')]);});});}function getEndUser(_0x6f4312,_0x313ebe,_0x22436c,_0x3b0f79,_0x5df232){return function(_0x2a0dfe){logger[_0x1126('0x10')]('['+[_0x6f4312[_0x1126('0x11')]()]+_0x1126('0x26'),_0x2a0dfe);return new Promise(function(_0x5c019d,_0x4ca51c){var _0x22827a={'method':_0x1126('0x16'),'uri':_0x22436c+'sys_user?sysparm_query=phone%3D'+_0x2a0dfe[_0x1126('0x22')]+'&'+_0x3b0f79+'&'+_0x5df232,'auth':_0x313ebe,'json':!![]};return rp(_0x22827a)[_0x1126('0x18')](function(_0x11b0f6){if(_0x11b0f6['result']['length']>0x0){_0x2a0dfe[_0x1126('0x25')]=_0x11b0f6[_0x1126('0xd')][0x0][_0x1126('0xf')];logger[_0x1126('0x10')]('['+[_0x6f4312['toUpperCase']()]+_0x1126('0x27'),_0x2a0dfe);_0x5c019d(_0x2a0dfe);}else{return createEndUser(_0x6f4312,_0x313ebe,_0x2a0dfe,_0x22436c,_0x3b0f79)['then'](function(_0x8abfe3){logger[_0x1126('0x10')]('['+[_0x6f4312[_0x1126('0x11')]()]+_0x1126('0x28'),_0x8abfe3);_0x5c019d(_0x8abfe3);});}})[_0x1126('0x13')](function(_0x5746f6){logger[_0x1126('0x14')]('['+[_0x6f4312[_0x1126('0x11')]()]+']',_0x5746f6[_0x1126('0x15')]);_0x4ca51c(_0x5746f6[_0x1126('0x15')]);});});};}function getCustomFields(_0x3469a2,_0x3442b8){var _0x3052f9={};if(_0x3469a2['length']>0x0){_[_0x1126('0x29')](_0x3469a2,function(_0x154c28){if(_0x154c28[_0x1126('0x2a')]===_0x1126('0x2b')&&_0x154c28[_0x1126('0x2c')]&&!_0x154c28['customField']){_0x3052f9[_0x154c28['idField'][_0x1126('0x2d')]()]=_0x154c28[_0x1126('0x2e')][_0x1126('0x2f')]();}else if(_0x154c28[_0x1126('0x2a')]===_0x1126('0x2b')&&_0x154c28[_0x1126('0x30')]&&_0x154c28['customField']){_0x3052f9[_0x154c28['idField']['toLowerCase']()]=_0x154c28[_0x1126('0x2e')]['toString']();}else if(_0x154c28[_0x1126('0x2a')]===_0x1126('0x31')&&_0x154c28[_0x1126('0x32')]&&_0x154c28[_0x1126('0x30')]&&_0x154c28['customField']){_0x3052f9[_0x154c28['idField'][_0x1126('0x2d')]()]=_0x3442b8[_0x154c28[_0x1126('0x32')]][_0x1126('0x2f')]();}else if(_0x154c28['type']===_0x1126('0x33')&&_0x154c28['Variable']&&_0x154c28[_0x1126('0x34')]['name']&&_0x154c28[_0x1126('0x30')]&&_0x154c28[_0x1126('0x35')]){_0x3052f9[_0x154c28[_0x1126('0x30')]['toLowerCase']()]=_0x3442b8[_0x154c28[_0x1126('0x34')][_0x1126('0x36')][_0x1126('0x2d')]()]['toString']();}});}return _0x3052f9;}function getTicket(_0x58ff3a,_0x4dd7f5,_0x6e78cf,_0x520b62,_0x1e197e,_0x507568){return function(_0x2f45b9){logger[_0x1126('0x10')]('['+[_0x58ff3a[_0x1126('0x11')]()]+_0x1126('0x37'),_0x2f45b9);return new Promise(function(_0xede3d8,_0x56732f){var _0x198173=_0x58ff3a[_0x1126('0x2d')]()==='outbound'?_0x2f45b9[_0x1126('0x1e')]:_0x2f45b9[_0x1126('0x25')];var _0x575f79={'method':_0x1126('0x21'),'uri':_0x6e78cf+_0x1126('0x38')+'?'+_0x507568,'body':Object['assign']({},{'active':_0x1126('0x1b'),'caller_id':_0x198173,'assigned_to':_0x2f45b9[_0x1126('0x1e')],'short_description':intUtil[_0x1126('0x39')](_0x520b62['Subjects'],_0x1e197e,'\x20'),'description':intUtil[_0x1126('0x39')](_0x520b62[_0x1126('0x3a')],_0x1e197e,'\x0a')},getCustomFields(_0x520b62[_0x1126('0x3b')],_0x1e197e)),'auth':_0x4dd7f5,'json':!![]};return rp(_0x575f79)[_0x1126('0x18')](function(_0x224456){logger[_0x1126('0x10')]('['+[_0x58ff3a[_0x1126('0x11')]()]+_0x1126('0x3c'),_0x224456['result']);_0x2f45b9[_0x1126('0x3d')]=_0x224456['result'][_0x1126('0xf')];_0x2f45b9[_0x1126('0x3e')]=_0x224456['result']['number'];logger[_0x1126('0x10')]('['+[_0x58ff3a[_0x1126('0x11')]()]+_0x1126('0x3f'),_0x2f45b9);_0xede3d8(_0x2f45b9);})['catch'](function(_0x3cb44c){logger[_0x1126('0x14')]('['+[_0x58ff3a[_0x1126('0x11')]()]+']',_0x3cb44c[_0x1126('0x15')]);_0x56732f(_0x3cb44c['message']);});});};}function createRemoteTag(_0x30d1b3,_0x46551f,_0x5c36b9,_0x4bcc08){return new Promise(function(_0x4abb4d,_0x526b07){var _0x386c10={'method':_0x1126('0x21'),'uri':_0x5c36b9+'label'+'?'+_0x4bcc08,'body':{'short_description':_0x30d1b3,'global':!![],'active':!![],'name':_0x30d1b3},'auth':_0x46551f,'json':!![]};return rp(_0x386c10)[_0x1126('0x18')](function(_0x1c7a2b){var _0x38093e=_0x1c7a2b[_0x1126('0xd')][_0x1126('0xf')];_0x4abb4d(_0x38093e);});});}function getRemoteTag(_0x4e4d49,_0x41cbb6,_0x267592,_0x5d6414,_0x322016){return new Promise(function(_0x476aca,_0xcc9499){var _0x36b61={'method':_0x1126('0x16'),'uri':_0x267592+'label'+_0x1126('0x40')+_0x4e4d49+'&'+_0x5d6414,'auth':_0x41cbb6,'json':!![]};return rp(_0x36b61)['then'](function(_0x868b2c){if(_0x868b2c[_0x1126('0xd')][_0x1126('0x19')]>0x0){var _0x590bc2=_0x868b2c[_0x1126('0xd')][0x0][_0x1126('0xf')];_0x476aca(_0x590bc2);}else{return createRemoteTag(_0x4e4d49,_0x41cbb6,_0x267592,_0x5d6414)['then'](function(_0x30812d){_0x476aca(_0x30812d);});}});});}function assignTagToIncident(_0x25038f,_0x9bad53,_0x5a5340,_0x2fe6dc,_0x3377db){return new Promise(function(_0x22ab18,_0x308ee4){var _0x128c94={'method':_0x1126('0x21'),'uri':_0x5a5340+_0x1126('0x41')+'?'+_0x3377db,'body':{'label':_0x25038f,'table':_0x1126('0x38'),'id_type':'Incident','table_key':_0x2fe6dc[_0x1126('0x3d')],'title':_0x1126('0x42')+_0x2fe6dc[_0x1126('0x3e')],'id_display':_0x2fe6dc[_0x1126('0x3e')]},'auth':_0x9bad53,'json':!![]};return rp(_0x128c94)[_0x1126('0x18')](function(_0x4f5772){_0x22ab18();})[_0x1126('0x13')](function(){_0x22ab18();});});}function manageTags(_0x315386,_0x5e0ea1,_0x3767e4,_0x5246aa,_0x272274,_0x10ff91,_0x478806){return new Promise(function(_0x3062d6,_0x21d4ef){var _0x375b76=[];_0x5e0ea1['forEach'](function(_0x13394f){_0x375b76['push'](getRemoteTag(_0x13394f,_0x3767e4,_0x5246aa,_0x10ff91,_0x478806));});return Promise['all'](_0x375b76)[_0x1126('0x18')](function(_0x40185f){if(_0x40185f[_0x1126('0x19')]){logger[_0x1126('0x10')]('['+[_0x315386[_0x1126('0x11')]()]+_0x1126('0x43'),_0x40185f);var _0x1a0e26=[];_0x40185f['forEach'](function(_0x191307){_0x1a0e26[_0x1126('0x44')](assignTagToIncident(_0x191307,_0x3767e4,_0x5246aa,_0x272274,_0x10ff91));});return Promise[_0x1126('0x45')](_0x1a0e26)[_0x1126('0x18')](function(){_0x3062d6();})[_0x1126('0x13')](function(){_0x3062d6();});}else{_0x3062d6();}});});}function getTags(_0x3cd788,_0x5a0804,_0x5b17d6,_0x16a343,_0x3921c2,_0x4bf2b3){return function(_0x5ee130){return new Promise(function(_0x5e9260,_0x51a28d){var _0x964a2=[];var _0x37b1ab=_0x16a343[_0x1126('0x46')];if(_0x37b1ab&&_0x37b1ab['length']>0x0){_0x964a2=_[_0x1126('0x47')](_0x37b1ab,_0x1126('0x36'));}if(_0x964a2[_0x1126('0x19')]>0x0){return manageTags(_0x3cd788,_0x964a2,_0x5a0804,_0x5b17d6,_0x5ee130,_0x3921c2,_0x4bf2b3)[_0x1126('0x18')](function(){_0x5e9260(_0x5ee130);});}else{_0x5e9260(_0x5ee130);}});};}function emit(_0x22d403,_0x3f007b,_0x131056){var _0x49a0a3=_0x1126('0x48')+_0x1126('0x49')+_0x1126('0x4a')+_0x1126('0x4b');var _0x288b9b={'uri':_0x22d403+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x131056+_0x49a0a3};io['to'](util['format'](_0x1126('0x4c'),_0x3f007b))[_0x1126('0x4d')]('trigger:browser:url',_0x288b9b);}exports['cs']=function(_0x3bf25d,_0x1fb2f0,_0x366675,_0x6a41c0,_0x2828d4,_0x30d240,_0x41ce78,_0x247f12){var _0xd20fbe={};var _0x3d5e15={'user':_0x30d240[_0x1126('0x4e')],'pass':_0x30d240[_0x1126('0x4f')]};var _0x3dad39='sysparm_limit=1';var _0x111f49=_0x1126('0x50');_0x30d240[_0x1126('0x51')]=intUtil['stripTrailingSlash'](_0x30d240['remoteUri']);_0x30d240[_0x1126('0x52')]=intUtil[_0x1126('0x53')](_0x30d240[_0x1126('0x52')]);var _0x3bfeb8=util['format']('%s/api/now/table/',_0x30d240['remoteUri']);_0xd20fbe[_0x1126('0x54')]=!_[_0x1126('0x55')](_0x6a41c0)?_0x6a41c0[_0x1126('0x56')]:null;_0xd20fbe[_0x1126('0x1f')]=_0x30d240['email'];_0xd20fbe[_0x1126('0x22')]=_0x247f12['toLowerCase']()===_0x1126('0x57')?_0x1fb2f0[_0x1126('0x58')]:_0x1fb2f0[_0x1126('0x59')];_0xd20fbe[_0x1126('0x5a')]=_0x247f12===_0x1126('0x5b')||_0x247f12===_0x1126('0x5c')?_0x1126('0x5b'):'outbound';var _0xfd2d9=util['format'](_0x1126('0x5d'),_0x30d240[_0x1126('0x52')],_0x1fb2f0['uniqueid'],md5(_0x1fb2f0[_0x1126('0x5e')]));if(_0x2828d4&&_0x2828d4[_0x1126('0x5f')]){logger['info'](_0x1126('0x60'),_0x1126('0x61'));_0x1fb2f0['recordingURL']=_0xfd2d9;}else if(_0x41ce78&&_0x41ce78['recordingFormat']&&_0x41ce78[_0x1126('0x62')]!==_0x1126('0x63')){logger[_0x1126('0x10')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x1fb2f0['recordingURL']=_0xfd2d9;}else{_0x1fb2f0[_0x1126('0x64')]='';}return getAdminUser(_0x247f12,_0x3d5e15,_0xd20fbe,_0x3bfeb8,_0x111f49,_0x3dad39)['then'](getUser(_0x247f12,_0x3d5e15,_0x3bfeb8,_0x111f49,_0x3dad39))['then'](getEndUser(_0x247f12,_0x3d5e15,_0x3bfeb8,_0x111f49,_0x3dad39))[_0x1126('0x18')](getTicket(_0x247f12,_0x3d5e15,_0x3bfeb8,_0x366675,_0x1fb2f0,_0x111f49))['then'](function(_0x1f320e){logger[_0x1126('0x10')](util['format'](_0x1126('0x65'),_0x1f320e[_0x1126('0x3d')]));logger[_0x1126('0x10')](util[_0x1126('0x66')](_0x1126('0x67'),_0x247f12));if(_0x247f12!=='unmanaged'){logger[_0x1126('0x10')]('['+[_0x247f12[_0x1126('0x11')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x30d240[_0x1126('0x51')],_0x6a41c0[_0x1126('0x36')],_0x1f320e[_0x1126('0x3d')]);}})[_0x1126('0x13')](function(_0x2598a7){logger[_0x1126('0x14')]('['+[_0x247f12[_0x1126('0x11')]()]+_0x1126('0x68'),util[_0x1126('0x69')](_0x2598a7,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xcc0f=['variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','incident','assign','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','ticketNumber','push','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','outbound','destcalleridnum','queue','unmanaged','uniqueid','monitor_format','recordingURL','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','md5','ioredis','./util','servicenow','defaults','redis','localhost','socket.io-emitter','GET','then','result','length','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','info','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','active','true','userId','adminEmail','],\x20getUser\x20crm','message','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','type','nameField','customField','toString','includes','idField','toLowerCase','content','variable'];(function(_0x5c76be,_0x463757){var _0x2c0e72=function(_0x1ec5e1){while(--_0x1ec5e1){_0x5c76be['push'](_0x5c76be['shift']());}};_0x2c0e72(++_0x463757);}(_0xcc0f,0x1e4));var _0xfcc0=function(_0x58d533,_0x2bcda3){_0x58d533=_0x58d533-0x0;var _0xfb8f79=_0xcc0f[_0x58d533];return _0xfb8f79;};'use strict';var _=require('lodash');var Promise=require(_0xfcc0('0x0'));var rp=require('request-promise');var util=require(_0xfcc0('0x1'));var md5=require(_0xfcc0('0x2'));var Redis=require(_0xfcc0('0x3'));var intUtil=require(_0xfcc0('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xfcc0('0x5'));config['redis']=_[_0xfcc0('0x6')](config[_0xfcc0('0x7')],{'host':_0xfcc0('0x8'),'port':0x18eb});var io=require(_0xfcc0('0x9'))(new Redis(config[_0xfcc0('0x7')]));function getAdminUser(_0x59fdce,_0x313d13,_0x333b47,_0x4fbeb6,_0x48ff54,_0x485d92){return new Promise(function(_0x360a90,_0x4e3af4){var _0x1c9fdd={'method':_0xfcc0('0xa'),'uri':_0x4fbeb6+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x48ff54+'&'+_0x485d92,'auth':_0x313d13,'json':!![]};return rp(_0x1c9fdd)[_0xfcc0('0xb')](function(_0x48936f){if(_0x48936f[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){_0x333b47[_0xfcc0('0xe')]=_0x48936f['result'][0x0][_0xfcc0('0xf')];}logger['info']('['+[_0x59fdce[_0xfcc0('0x10')]()]+_0xfcc0('0x11'),_0x333b47);_0x360a90(_0x333b47);})[_0xfcc0('0x12')](function(_0x18d830){logger[_0xfcc0('0x13')]('['+[_0x59fdce[_0xfcc0('0x10')]()]+']',_0x18d830['message']);_0x4e3af4(_0x18d830['message']);});});}function getUser(_0x527888,_0x2ff972,_0x6da411,_0x406172,_0x4bff8f){return function(_0x5280b5){logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x15'),_0x5280b5);return new Promise(function(_0xcec249,_0xc7c5e){if(intUtil[_0xfcc0('0x16')](_0x5280b5[_0xfcc0('0x17')])){var _0x278810={'method':_0xfcc0('0xa'),'uri':_0x6da411+_0xfcc0('0x18')+_0x5280b5[_0xfcc0('0x17')]+'&'+_0x406172+'&'+_0x4bff8f,'auth':_0x2ff972,'json':!![]};logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+'],\x20getUser\x20rp\x20obj',_0x278810);return rp(_0x278810)['then'](function(_0x25f897){logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x19'),_0x25f897);if(_0x25f897[_0xfcc0('0xc')]['length']>0x0&&String(_0x25f897[_0xfcc0('0xc')][0x0][_0xfcc0('0x1a')])===_0xfcc0('0x1b')){_0x5280b5['userId']=_0x25f897['result'][0x0][_0xfcc0('0xf')];}else{_0x5280b5[_0xfcc0('0x1c')]=_0x5280b5['adminId'];_0x5280b5[_0xfcc0('0x17')]=_0x5280b5[_0xfcc0('0x1d')];}logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x1e'),_0x5280b5);_0xcec249(_0x5280b5);})[_0xfcc0('0x12')](function(_0x156efe){logger['error']('['+[_0x527888['toUpperCase']()]+']',_0x156efe['message']);_0xc7c5e(_0x156efe[_0xfcc0('0x1f')]);});}else{logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+']\x20using\x20admin\x20profile');_0x5280b5[_0xfcc0('0x1c')]=_0x5280b5[_0xfcc0('0xe')];_0x5280b5[_0xfcc0('0x17')]=_0x5280b5[_0xfcc0('0x1d')];_0xcec249(_0x5280b5);}});};}function createEndUser(_0x2aa45e,_0x1a20bf,_0x13f3d2,_0x192e46,_0x34d5ce){logger[_0xfcc0('0x14')]('['+[_0x2aa45e[_0xfcc0('0x10')]()]+_0xfcc0('0x20'),_0x13f3d2);return new Promise(function(_0x5beb3b,_0x3bafd5){var _0x5c44e2={'method':_0xfcc0('0x21'),'uri':_0x192e46+_0xfcc0('0x22')+_0x34d5ce,'body':{'user_name':_0x13f3d2[_0xfcc0('0x23')],'roles':_0xfcc0('0x24'),'first_name':_0x13f3d2['endUserNumber'],'active':'true','date_format':_0xfcc0('0x25'),'phone':_0x13f3d2['endUserNumber']},'auth':_0x1a20bf,'json':!![]};return rp(_0x5c44e2)[_0xfcc0('0xb')](function(_0x2fc7ff){logger[_0xfcc0('0x14')]('['+[_0x2aa45e['toUpperCase']()]+_0xfcc0('0x26'),_0x2fc7ff['result']);_0x13f3d2[_0xfcc0('0x27')]=_0x2fc7ff['result']['sys_id'];_0x5beb3b(_0x13f3d2);})[_0xfcc0('0x12')](function(_0x283aad){logger[_0xfcc0('0x13')]('['+[_0x2aa45e[_0xfcc0('0x10')]()]+']',_0x283aad['message']);_0x3bafd5(_0x283aad[_0xfcc0('0x1f')]);});});}function getEndUser(_0x1710f3,_0x1a6563,_0x3230ba,_0x4ae67b,_0x25fbae){return function(_0x160a28){logger[_0xfcc0('0x14')]('['+[_0x1710f3[_0xfcc0('0x10')]()]+_0xfcc0('0x28'),_0x160a28);return new Promise(function(_0xd0384e,_0x30f240){var _0x4baece={'method':_0xfcc0('0xa'),'uri':_0x3230ba+_0xfcc0('0x29')+_0x160a28[_0xfcc0('0x23')]+'&'+_0x4ae67b+'&'+_0x25fbae,'auth':_0x1a6563,'json':!![]};return rp(_0x4baece)[_0xfcc0('0xb')](function(_0x145e89){if(_0x145e89[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){_0x160a28[_0xfcc0('0x27')]=_0x145e89[_0xfcc0('0xc')][0x0][_0xfcc0('0xf')];logger[_0xfcc0('0x14')]('['+[_0x1710f3['toUpperCase']()]+_0xfcc0('0x2a'),_0x160a28);_0xd0384e(_0x160a28);}else{return createEndUser(_0x1710f3,_0x1a6563,_0x160a28,_0x3230ba,_0x4ae67b)[_0xfcc0('0xb')](function(_0x46337c){logger[_0xfcc0('0x14')]('['+[_0x1710f3['toUpperCase']()]+_0xfcc0('0x2b'),_0x46337c);_0xd0384e(_0x46337c);});}})[_0xfcc0('0x12')](function(_0x53213a){logger[_0xfcc0('0x13')]('['+[_0x1710f3['toUpperCase']()]+']',_0x53213a[_0xfcc0('0x1f')]);_0x30f240(_0x53213a[_0xfcc0('0x1f')]);});});};}function getCustomFields(_0x561e22,_0x261c13){var _0x33fdfb={};if(_0x561e22[_0xfcc0('0xd')]>0x0){_[_0xfcc0('0x2c')](_0x561e22,function(_0xff544a){if(_['includes']([_0xfcc0('0x2d'),_0xfcc0('0x2e')],_0xff544a[_0xfcc0('0x2f')])&&_0xff544a[_0xfcc0('0x30')]&&!_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a['nameField']['toLowerCase']()]=_0xff544a['content'][_0xfcc0('0x32')]();}else if(_[_0xfcc0('0x33')](['string',_0xfcc0('0x2e')],_0xff544a[_0xfcc0('0x2f')])&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0xff544a[_0xfcc0('0x36')][_0xfcc0('0x32')]();}else if(_0xff544a[_0xfcc0('0x2f')]===_0xfcc0('0x37')&&_0xff544a[_0xfcc0('0x38')]&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0x261c13[_0xff544a['variableName']]['toString']();}else if(_0xff544a['type']===_0xfcc0('0x39')&&_0xff544a['Variable']&&_0xff544a[_0xfcc0('0x3a')]['name']&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0x261c13[_0xff544a[_0xfcc0('0x3a')][_0xfcc0('0x3b')][_0xfcc0('0x35')]()][_0xfcc0('0x32')]();}});}return _0x33fdfb;}function getTicket(_0x2d3f9c,_0x14e8b1,_0x38d1fb,_0x2ca08d,_0x3e76c3,_0x144ded){return function(_0x2d6fc6){logger[_0xfcc0('0x14')]('['+[_0x2d3f9c['toUpperCase']()]+_0xfcc0('0x3c'),_0x2d6fc6);return new Promise(function(_0x27034f,_0x1c84ca){var _0x3a9a4b=_0x2d3f9c[_0xfcc0('0x35')]()==='outbound'?_0x2d6fc6[_0xfcc0('0x1c')]:_0x2d6fc6[_0xfcc0('0x27')];var _0x17f75e={'method':_0xfcc0('0x21'),'uri':_0x38d1fb+_0xfcc0('0x3d')+'?'+_0x144ded,'body':Object[_0xfcc0('0x3e')]({},{'active':_0xfcc0('0x1b'),'caller_id':_0x3a9a4b,'assigned_to':_0x2d6fc6['userId'],'short_description':intUtil[_0xfcc0('0x3f')](_0x2ca08d['Subjects'],_0x3e76c3,'\x20'),'description':intUtil['getString'](_0x2ca08d[_0xfcc0('0x40')],_0x3e76c3,'\x0a')},getCustomFields(_0x2ca08d[_0xfcc0('0x41')],_0x3e76c3)),'auth':_0x14e8b1,'json':!![]};return rp(_0x17f75e)[_0xfcc0('0xb')](function(_0x2c5e8b){logger[_0xfcc0('0x14')]('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+_0xfcc0('0x42'),_0x2c5e8b['result']);_0x2d6fc6[_0xfcc0('0x43')]=_0x2c5e8b[_0xfcc0('0xc')][_0xfcc0('0xf')];_0x2d6fc6['ticketNumber']=_0x2c5e8b[_0xfcc0('0xc')][_0xfcc0('0x44')];logger['info']('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+']\x20getTicket\x20crm',_0x2d6fc6);_0x27034f(_0x2d6fc6);})[_0xfcc0('0x12')](function(_0x1a6310){logger['error']('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+']',_0x1a6310['message']);_0x1c84ca(_0x1a6310[_0xfcc0('0x1f')]);});});};}function createRemoteTag(_0x3d6d1f,_0x39eda4,_0x160bab,_0x1e4592){return new Promise(function(_0xb0c5ac,_0x4de4a6){var _0x32d6f0={'method':_0xfcc0('0x21'),'uri':_0x160bab+_0xfcc0('0x45')+'?'+_0x1e4592,'body':{'short_description':_0x3d6d1f,'global':!![],'active':!![],'name':_0x3d6d1f},'auth':_0x39eda4,'json':!![]};return rp(_0x32d6f0)[_0xfcc0('0xb')](function(_0xbda5a2){var _0xf7f4ae=_0xbda5a2[_0xfcc0('0xc')]['sys_id'];_0xb0c5ac(_0xf7f4ae);});});}function getRemoteTag(_0x5a5482,_0x25d0a4,_0x25062d,_0x58d5a4,_0x2e97da){return new Promise(function(_0x131f36,_0x4ad2d0){var _0x2a2b0b={'method':_0xfcc0('0xa'),'uri':_0x25062d+'label'+_0xfcc0('0x46')+_0x5a5482+'&'+_0x58d5a4,'auth':_0x25d0a4,'json':!![]};return rp(_0x2a2b0b)[_0xfcc0('0xb')](function(_0x299b0b){if(_0x299b0b[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){var _0x3f3f94=_0x299b0b[_0xfcc0('0xc')][0x0][_0xfcc0('0xf')];_0x131f36(_0x3f3f94);}else{return createRemoteTag(_0x5a5482,_0x25d0a4,_0x25062d,_0x58d5a4)[_0xfcc0('0xb')](function(_0x1e8db6){_0x131f36(_0x1e8db6);});}});});}function assignTagToIncident(_0x3f98dc,_0x30cb6f,_0x1e6a49,_0x59d919,_0x550165){return new Promise(function(_0x3f32fd,_0x1b3765){var _0x2bca63={'method':_0xfcc0('0x21'),'uri':_0x1e6a49+'label_entry'+'?'+_0x550165,'body':{'label':_0x3f98dc,'table':_0xfcc0('0x3d'),'id_type':_0xfcc0('0x47'),'table_key':_0x59d919[_0xfcc0('0x43')],'title':_0xfcc0('0x48')+_0x59d919[_0xfcc0('0x49')],'id_display':_0x59d919['ticketNumber']},'auth':_0x30cb6f,'json':!![]};return rp(_0x2bca63)['then'](function(_0x376690){_0x3f32fd();})[_0xfcc0('0x12')](function(){_0x3f32fd();});});}function manageTags(_0x40fc01,_0x3aa83c,_0x375c63,_0x550e06,_0x413540,_0x4eedaf,_0x40dd60){return new Promise(function(_0x5b5fe5,_0x375a19){var _0x3acf6c=[];_0x3aa83c[_0xfcc0('0x2c')](function(_0x4bb319){_0x3acf6c['push'](getRemoteTag(_0x4bb319,_0x375c63,_0x550e06,_0x4eedaf,_0x40dd60));});return Promise['all'](_0x3acf6c)[_0xfcc0('0xb')](function(_0x2bd51b){if(_0x2bd51b[_0xfcc0('0xd')]){logger[_0xfcc0('0x14')]('['+[_0x40fc01[_0xfcc0('0x10')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x2bd51b);var _0x2a0366=[];_0x2bd51b[_0xfcc0('0x2c')](function(_0x23e199){_0x2a0366[_0xfcc0('0x4a')](assignTagToIncident(_0x23e199,_0x375c63,_0x550e06,_0x413540,_0x4eedaf));});return Promise['all'](_0x2a0366)[_0xfcc0('0xb')](function(){_0x5b5fe5();})[_0xfcc0('0x12')](function(){_0x5b5fe5();});}else{_0x5b5fe5();}});});}function getTags(_0x1eabdb,_0x4f3850,_0x170030,_0x2d87be,_0x5390f1,_0x52f0ac){return function(_0x399800){return new Promise(function(_0xd94c9d,_0x4bdcc4){var _0x4b04e5=[];var _0x66e5c=_0x2d87be[_0xfcc0('0x4b')];if(_0x66e5c&&_0x66e5c[_0xfcc0('0xd')]>0x0){_0x4b04e5=_['map'](_0x66e5c,_0xfcc0('0x3b'));}if(_0x4b04e5[_0xfcc0('0xd')]>0x0){return manageTags(_0x1eabdb,_0x4b04e5,_0x4f3850,_0x170030,_0x399800,_0x5390f1,_0x52f0ac)[_0xfcc0('0xb')](function(){_0xd94c9d(_0x399800);});}else{_0xd94c9d(_0x399800);}});};}function emit(_0xb66351,_0x3f8849,_0x44cb7d){var _0x4a4094=_0xfcc0('0x4c')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0xfcc0('0x4d')+_0xfcc0('0x4e');var _0x91b88d={'uri':_0xb66351+_0xfcc0('0x4f')+_0x44cb7d+_0x4a4094};io['to'](util[_0xfcc0('0x50')](_0xfcc0('0x51'),_0x3f8849))[_0xfcc0('0x52')](_0xfcc0('0x53'),_0x91b88d);}exports['cs']=function(_0x30ac58,_0x40f4c8,_0x49fffa,_0x1e9bf8,_0x35c017,_0x29d599,_0x5d7da4,_0x33d186){var _0x1dcd70={};var _0x21dcb8={'user':_0x29d599[_0xfcc0('0x54')],'pass':_0x29d599[_0xfcc0('0x55')]};var _0x46883c=_0xfcc0('0x56');var _0x4a8148='sysparm_display_value=true';_0x29d599[_0xfcc0('0x57')]=intUtil[_0xfcc0('0x58')](_0x29d599[_0xfcc0('0x57')]);_0x29d599['serverUrl']=intUtil[_0xfcc0('0x58')](_0x29d599[_0xfcc0('0x59')]);var _0x547c91=util[_0xfcc0('0x50')](_0xfcc0('0x5a'),_0x29d599[_0xfcc0('0x57')]);_0x1dcd70[_0xfcc0('0x17')]=!_[_0xfcc0('0x5b')](_0x1e9bf8)?_0x1e9bf8['email']:null;_0x1dcd70[_0xfcc0('0x1d')]=_0x29d599['email'];_0x1dcd70['endUserNumber']=_0x33d186[_0xfcc0('0x35')]()===_0xfcc0('0x5c')?_0x40f4c8[_0xfcc0('0x5d')]:_0x40f4c8['calleridnum'];_0x1dcd70['callDirection']=_0x33d186===_0xfcc0('0x5e')||_0x33d186===_0xfcc0('0x5f')?_0xfcc0('0x5e'):_0xfcc0('0x5c');var _0x52a859=util[_0xfcc0('0x50')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x29d599[_0xfcc0('0x59')],_0x40f4c8[_0xfcc0('0x60')],md5(_0x40f4c8[_0xfcc0('0x60')]));if(_0x35c017&&_0x35c017[_0xfcc0('0x61')]){logger[_0xfcc0('0x14')]('[QUEUE]','Recording\x20is\x20enabled!');_0x40f4c8[_0xfcc0('0x62')]=_0x52a859;}else if(_0x5d7da4&&_0x5d7da4[_0xfcc0('0x63')]&&_0x5d7da4[_0xfcc0('0x63')]!==_0xfcc0('0x64')){logger[_0xfcc0('0x14')](_0xfcc0('0x65'),_0xfcc0('0x66'));_0x40f4c8['recordingURL']=_0x52a859;}else{_0x40f4c8[_0xfcc0('0x62')]='';}return getAdminUser(_0x33d186,_0x21dcb8,_0x1dcd70,_0x547c91,_0x4a8148,_0x46883c)[_0xfcc0('0xb')](getUser(_0x33d186,_0x21dcb8,_0x547c91,_0x4a8148,_0x46883c))['then'](getEndUser(_0x33d186,_0x21dcb8,_0x547c91,_0x4a8148,_0x46883c))[_0xfcc0('0xb')](getTicket(_0x33d186,_0x21dcb8,_0x547c91,_0x49fffa,_0x40f4c8,_0x4a8148))['then'](function(_0x2fbf03){logger[_0xfcc0('0x14')](util[_0xfcc0('0x50')](_0xfcc0('0x67'),_0x2fbf03[_0xfcc0('0x43')]));logger[_0xfcc0('0x14')](util[_0xfcc0('0x50')](_0xfcc0('0x68'),_0x33d186));if(_0x33d186!==_0xfcc0('0x5f')){logger['info']('['+[_0x33d186[_0xfcc0('0x10')]()]+']',_0xfcc0('0x69'));emit(_0x29d599[_0xfcc0('0x57')],_0x1e9bf8[_0xfcc0('0x3b')],_0x2fbf03[_0xfcc0('0x43')]);}})[_0xfcc0('0x12')](function(_0x586dcc){logger[_0xfcc0('0x13')]('['+[_0x33d186[_0xfcc0('0x10')]()]+_0xfcc0('0x6a'),util[_0xfcc0('0x6b')](_0x586dcc,{'showHidden':!![],'depth':null}));});};
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