Built motion from commit e1760111.|2.6.18
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 0fcf2dc..53ef618 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x5110=['uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','length','catch','error','toUpperCase','message','info','],\x20getUser\x20input\x20crm','validateEmail','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','active','true','userId','sys_id','adminId','adminEmail',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','forEach','type','nameField','customField','toLowerCase','content','toString','string','picklist','idField','variable','variableName','customVariable','Variable','name','outbound','endUserId','assign','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber',']\x20getTicket\x20crm','label','label_entry','incident','Incident','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','trigger:browser:url','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','calleridnum','callDirection','queue','unmanaged'];(function(_0x2d2c16,_0x4e88b6){var _0x53f2fb=function(_0x6b6dac){while(--_0x6b6dac){_0x2d2c16['push'](_0x2d2c16['shift']());}};_0x53f2fb(++_0x4e88b6);}(_0x5110,0x1bc));var _0x0511=function(_0x102400,_0x47634e){_0x102400=_0x102400-0x0;var _0x7d8798=_0x5110[_0x102400];return _0x7d8798;};'use strict';var _=require(_0x0511('0x0'));var Promise=require(_0x0511('0x1'));var rp=require(_0x0511('0x2'));var util=require(_0x0511('0x3'));var md5=require(_0x0511('0x4'));var Redis=require('ioredis');var intUtil=require(_0x0511('0x5'));var config=require(_0x0511('0x6'));var logger=require(_0x0511('0x7'))(_0x0511('0x8'));config[_0x0511('0x9')]=_[_0x0511('0xa')](config['redis'],{'host':_0x0511('0xb'),'port':0x18eb});var io=require(_0x0511('0xc'))(new Redis(config[_0x0511('0x9')]));function getAdminUser(_0x1b595a,_0x2e3d91,_0xaec387,_0xc041a5,_0xbccb83,_0x375268){return new Promise(function(_0x393b0e,_0x3bcc1f){var _0x40d423={'method':_0x0511('0xd'),'uri':_0xc041a5+_0x0511('0xe')+'&'+_0xbccb83+'&'+_0x375268,'auth':_0x2e3d91,'json':!![]};return rp(_0x40d423)['then'](function(_0x4f5807){if(_0x4f5807[_0x0511('0xf')][_0x0511('0x10')]>0x0){_0xaec387['adminId']=_0x4f5807[_0x0511('0xf')][0x0]['sys_id'];}logger['info']('['+[_0x1b595a['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0xaec387);_0x393b0e(_0xaec387);})[_0x0511('0x11')](function(_0x59a1b6){logger[_0x0511('0x12')]('['+[_0x1b595a[_0x0511('0x13')]()]+']',_0x59a1b6[_0x0511('0x14')]);_0x3bcc1f(_0x59a1b6[_0x0511('0x14')]);});});}function getUser(_0x3077c7,_0x3c4506,_0x5278ee,_0x4e8295,_0x160c6c){return function(_0x2196b6){logger[_0x0511('0x15')]('['+[_0x3077c7[_0x0511('0x13')]()]+_0x0511('0x16'),_0x2196b6);return new Promise(function(_0x2c8e50,_0x22140f){if(intUtil[_0x0511('0x17')](_0x2196b6['userEmail'])){var _0x5c4778={'method':_0x0511('0xd'),'uri':_0x5278ee+_0x0511('0x18')+_0x2196b6[_0x0511('0x19')]+'&'+_0x4e8295+'&'+_0x160c6c,'auth':_0x3c4506,'json':!![]};logger[_0x0511('0x15')]('['+[_0x3077c7[_0x0511('0x13')]()]+_0x0511('0x1a'),_0x5c4778);return rp(_0x5c4778)[_0x0511('0x1b')](function(_0x5d72d3){logger['info']('['+[_0x3077c7[_0x0511('0x13')]()]+_0x0511('0x1c'),_0x5d72d3);if(_0x5d72d3[_0x0511('0xf')][_0x0511('0x10')]>0x0&&String(_0x5d72d3[_0x0511('0xf')][0x0][_0x0511('0x1d')])===_0x0511('0x1e')){_0x2196b6[_0x0511('0x1f')]=_0x5d72d3['result'][0x0][_0x0511('0x20')];}else{_0x2196b6[_0x0511('0x1f')]=_0x2196b6[_0x0511('0x21')];_0x2196b6[_0x0511('0x19')]=_0x2196b6[_0x0511('0x22')];}logger[_0x0511('0x15')]('['+[_0x3077c7['toUpperCase']()]+'],\x20getUser\x20crm',_0x2196b6);_0x2c8e50(_0x2196b6);})['catch'](function(_0x5dcdc5){logger[_0x0511('0x12')]('['+[_0x3077c7[_0x0511('0x13')]()]+']',_0x5dcdc5[_0x0511('0x14')]);_0x22140f(_0x5dcdc5[_0x0511('0x14')]);});}else{logger['info']('['+[_0x3077c7['toUpperCase']()]+_0x0511('0x23'));_0x2196b6[_0x0511('0x1f')]=_0x2196b6['adminId'];_0x2196b6[_0x0511('0x19')]=_0x2196b6['adminEmail'];_0x2c8e50(_0x2196b6);}});};}function createEndUser(_0x36371a,_0x195e33,_0x526a9a,_0x57c178,_0x78a25d){logger['info']('['+[_0x36371a['toUpperCase']()]+_0x0511('0x24'),_0x526a9a);return new Promise(function(_0x3a594f,_0x4804c8){var _0x375ee4={'method':_0x0511('0x25'),'uri':_0x57c178+_0x0511('0x26')+_0x78a25d,'body':{'user_name':_0x526a9a[_0x0511('0x27')],'roles':'user','first_name':_0x526a9a['endUserNumber'],'active':_0x0511('0x1e'),'date_format':'System','phone':_0x526a9a[_0x0511('0x27')]},'auth':_0x195e33,'json':!![]};return rp(_0x375ee4)[_0x0511('0x1b')](function(_0x429dc3){logger['info']('['+[_0x36371a[_0x0511('0x13')]()]+_0x0511('0x28'),_0x429dc3['result']);_0x526a9a['endUserId']=_0x429dc3[_0x0511('0xf')]['sys_id'];_0x3a594f(_0x526a9a);})[_0x0511('0x11')](function(_0x59139b){logger[_0x0511('0x12')]('['+[_0x36371a[_0x0511('0x13')]()]+']',_0x59139b[_0x0511('0x14')]);_0x4804c8(_0x59139b['message']);});});}function getEndUser(_0xc96c07,_0x3b07e4,_0x48ddb1,_0x4c4c24,_0x51dbbe){return function(_0x3f91b3){logger['info']('['+[_0xc96c07[_0x0511('0x13')]()]+_0x0511('0x29'),_0x3f91b3);return new Promise(function(_0x5a58a5,_0x17774f){var _0x4ed781={'method':_0x0511('0xd'),'uri':_0x48ddb1+_0x0511('0x2a')+_0x3f91b3[_0x0511('0x27')]+'&'+_0x4c4c24+'&'+_0x51dbbe,'auth':_0x3b07e4,'json':!![]};return rp(_0x4ed781)[_0x0511('0x1b')](function(_0x773d37){if(_0x773d37[_0x0511('0xf')]['length']>0x0){_0x3f91b3['endUserId']=_0x773d37['result'][0x0][_0x0511('0x20')];logger[_0x0511('0x15')]('['+[_0xc96c07[_0x0511('0x13')]()]+_0x0511('0x2b'),_0x3f91b3);_0x5a58a5(_0x3f91b3);}else{return createEndUser(_0xc96c07,_0x3b07e4,_0x3f91b3,_0x48ddb1,_0x4c4c24)[_0x0511('0x1b')](function(_0x159c3e){logger['info']('['+[_0xc96c07[_0x0511('0x13')]()]+'],\x20createEndUser\x20crm',_0x159c3e);_0x5a58a5(_0x159c3e);});}})[_0x0511('0x11')](function(_0x4b64ea){logger[_0x0511('0x12')]('['+[_0xc96c07[_0x0511('0x13')]()]+']',_0x4b64ea[_0x0511('0x14')]);_0x17774f(_0x4b64ea['message']);});});};}function getCustomFields(_0x1f05e4,_0x26be06){var _0x228eec={};if(_0x1f05e4[_0x0511('0x10')]>0x0){_[_0x0511('0x2c')](_0x1f05e4,function(_0x547ebd){if(_['includes'](['string','picklist'],_0x547ebd[_0x0511('0x2d')])&&_0x547ebd[_0x0511('0x2e')]&&!_0x547ebd[_0x0511('0x2f')]){_0x228eec[_0x547ebd[_0x0511('0x2e')][_0x0511('0x30')]()]=_0x547ebd[_0x0511('0x31')][_0x0511('0x32')]();}else if(_['includes']([_0x0511('0x33'),_0x0511('0x34')],_0x547ebd['type'])&&_0x547ebd[_0x0511('0x35')]&&_0x547ebd[_0x0511('0x2f')]){_0x228eec[_0x547ebd[_0x0511('0x35')][_0x0511('0x30')]()]=_0x547ebd[_0x0511('0x31')][_0x0511('0x32')]();}else if(_0x547ebd['type']===_0x0511('0x36')&&_0x547ebd[_0x0511('0x37')]&&_0x547ebd[_0x0511('0x35')]&&_0x547ebd[_0x0511('0x2f')]){_0x228eec[_0x547ebd[_0x0511('0x35')]['toLowerCase']()]=_0x26be06[_0x547ebd[_0x0511('0x37')]]['toString']();}else if(_0x547ebd['type']===_0x0511('0x38')&&_0x547ebd[_0x0511('0x39')]&&_0x547ebd[_0x0511('0x39')][_0x0511('0x3a')]&&_0x547ebd['idField']&&_0x547ebd[_0x0511('0x2f')]){_0x228eec[_0x547ebd[_0x0511('0x35')]['toLowerCase']()]=_0x26be06[_0x547ebd[_0x0511('0x39')][_0x0511('0x3a')][_0x0511('0x30')]()][_0x0511('0x32')]();}});}return _0x228eec;}function getTicket(_0x194d5e,_0x5bde54,_0x30267e,_0x4b24dc,_0x2557c5,_0x19a8a5){return function(_0x391b13){logger[_0x0511('0x15')]('['+[_0x194d5e[_0x0511('0x13')]()]+']\x20getTicket\x20input\x20crm',_0x391b13);return new Promise(function(_0xa8ddd1,_0x270ef0){var _0x4f81ed=_0x194d5e['toLowerCase']()===_0x0511('0x3b')?_0x391b13[_0x0511('0x1f')]:_0x391b13[_0x0511('0x3c')];var _0xd812da={'method':_0x0511('0x25'),'uri':_0x30267e+'incident'+'?'+_0x19a8a5,'body':Object[_0x0511('0x3d')]({},{'active':_0x0511('0x1e'),'caller_id':_0x4f81ed,'assigned_to':_0x391b13['userId'],'short_description':intUtil['getString'](_0x4b24dc['Subjects'],_0x2557c5,'\x20'),'description':intUtil['getString'](_0x4b24dc['Descriptions'],_0x2557c5,'\x0a')},getCustomFields(_0x4b24dc[_0x0511('0x3e')],_0x2557c5)),'auth':_0x5bde54,'json':!![]};return rp(_0xd812da)[_0x0511('0x1b')](function(_0x5ecfb0){logger[_0x0511('0x15')]('['+[_0x194d5e['toUpperCase']()]+_0x0511('0x3f'),_0x5ecfb0['result']);_0x391b13[_0x0511('0x40')]=_0x5ecfb0[_0x0511('0xf')][_0x0511('0x20')];_0x391b13[_0x0511('0x41')]=_0x5ecfb0[_0x0511('0xf')]['number'];logger[_0x0511('0x15')]('['+[_0x194d5e['toUpperCase']()]+_0x0511('0x42'),_0x391b13);_0xa8ddd1(_0x391b13);})[_0x0511('0x11')](function(_0x57845f){logger[_0x0511('0x12')]('['+[_0x194d5e[_0x0511('0x13')]()]+']',_0x57845f[_0x0511('0x14')]);_0x270ef0(_0x57845f['message']);});});};}function createRemoteTag(_0x555437,_0x513ec3,_0x45f12a,_0x59e31e){return new Promise(function(_0x44ec78,_0x1a8574){var _0x2b9966={'method':'POST','uri':_0x45f12a+_0x0511('0x43')+'?'+_0x59e31e,'body':{'short_description':_0x555437,'global':!![],'active':!![],'name':_0x555437},'auth':_0x513ec3,'json':!![]};return rp(_0x2b9966)['then'](function(_0x3b062f){var _0x4e0e5c=_0x3b062f[_0x0511('0xf')][_0x0511('0x20')];_0x44ec78(_0x4e0e5c);});});}function getRemoteTag(_0x55caa4,_0x3f0dec,_0x5abc20,_0x4c118d,_0x37a426){return new Promise(function(_0x2b8f26,_0x61991b){var _0x3bbbc8={'method':_0x0511('0xd'),'uri':_0x5abc20+'label'+'?sysparm_query=name%3D'+_0x55caa4+'&'+_0x4c118d,'auth':_0x3f0dec,'json':!![]};return rp(_0x3bbbc8)[_0x0511('0x1b')](function(_0x43a077){if(_0x43a077['result'][_0x0511('0x10')]>0x0){var _0x24c113=_0x43a077[_0x0511('0xf')][0x0][_0x0511('0x20')];_0x2b8f26(_0x24c113);}else{return createRemoteTag(_0x55caa4,_0x3f0dec,_0x5abc20,_0x4c118d)[_0x0511('0x1b')](function(_0x5b0a39){_0x2b8f26(_0x5b0a39);});}});});}function assignTagToIncident(_0xdb28e5,_0x26ad18,_0x3cecef,_0x19e3ef,_0x4cd679){return new Promise(function(_0x14f4f4,_0x4906cb){var _0x556583={'method':_0x0511('0x25'),'uri':_0x3cecef+_0x0511('0x44')+'?'+_0x4cd679,'body':{'label':_0xdb28e5,'table':_0x0511('0x45'),'id_type':_0x0511('0x46'),'table_key':_0x19e3ef[_0x0511('0x40')],'title':_0x0511('0x47')+_0x19e3ef['ticketNumber'],'id_display':_0x19e3ef['ticketNumber']},'auth':_0x26ad18,'json':!![]};return rp(_0x556583)['then'](function(_0x1dae7e){_0x14f4f4();})['catch'](function(){_0x14f4f4();});});}function manageTags(_0x660145,_0x4a438c,_0x751e0a,_0xa220b2,_0x524841,_0x3d2933,_0x303096){return new Promise(function(_0x120d14,_0x27cabc){var _0x57e642=[];_0x4a438c['forEach'](function(_0x2c6efd){_0x57e642[_0x0511('0x48')](getRemoteTag(_0x2c6efd,_0x751e0a,_0xa220b2,_0x3d2933,_0x303096));});return Promise[_0x0511('0x49')](_0x57e642)['then'](function(_0x1d25de){if(_0x1d25de[_0x0511('0x10')]){logger[_0x0511('0x15')]('['+[_0x660145[_0x0511('0x13')]()]+_0x0511('0x4a'),_0x1d25de);var _0x16b46b=[];_0x1d25de[_0x0511('0x2c')](function(_0x54d90f){_0x16b46b[_0x0511('0x48')](assignTagToIncident(_0x54d90f,_0x751e0a,_0xa220b2,_0x524841,_0x3d2933));});return Promise['all'](_0x16b46b)[_0x0511('0x1b')](function(){_0x120d14();})[_0x0511('0x11')](function(){_0x120d14();});}else{_0x120d14();}});});}function getTags(_0x48b235,_0x464cf4,_0x4ccb89,_0x4af36c,_0x3192f3,_0x49a9a0){return function(_0x53e089){return new Promise(function(_0x242ca6,_0x2d7d1f){var _0x3dc29f=[];var _0x397a4b=_0x4af36c[_0x0511('0x4b')];if(_0x397a4b&&_0x397a4b[_0x0511('0x10')]>0x0){_0x3dc29f=_[_0x0511('0x4c')](_0x397a4b,'name');}if(_0x3dc29f[_0x0511('0x10')]>0x0){return manageTags(_0x48b235,_0x3dc29f,_0x464cf4,_0x4ccb89,_0x53e089,_0x3192f3,_0x49a9a0)[_0x0511('0x1b')](function(){_0x242ca6(_0x53e089);});}else{_0x242ca6(_0x53e089);}});};}function emit(_0x4e3bfb,_0x1ef2d8,_0x43c2f4){var _0x140425='%26sysparm_record_target%3Dincident'+_0x0511('0x4d')+_0x0511('0x4e')+'%255EORDERBYDESCnumber';var _0x3520b3={'uri':_0x4e3bfb+_0x0511('0x4f')+_0x43c2f4+_0x140425};io['to'](util[_0x0511('0x50')](_0x0511('0x51'),_0x1ef2d8))['emit'](_0x0511('0x52'),_0x3520b3);}exports['cs']=function(_0x4993d2,_0x28bcff,_0x1b8550,_0x5a6b2c,_0x5074d8,_0x1418ac,_0x2632f8,_0x51f8fb){var _0x206136={};var _0x5e0e7b={'user':_0x1418ac[_0x0511('0x53')],'pass':_0x1418ac[_0x0511('0x54')]};var _0xf4fb3c=_0x0511('0x55');var _0x3fc3c7='sysparm_display_value=true';_0x1418ac[_0x0511('0x56')]=intUtil[_0x0511('0x57')](_0x1418ac[_0x0511('0x56')]);_0x1418ac[_0x0511('0x58')]=intUtil[_0x0511('0x57')](_0x1418ac['serverUrl']);var _0x10bb6f=util[_0x0511('0x50')](_0x0511('0x59'),_0x1418ac['remoteUri']);_0x206136[_0x0511('0x19')]=!_[_0x0511('0x5a')](_0x5a6b2c)?_0x5a6b2c[_0x0511('0x5b')]:null;_0x206136[_0x0511('0x22')]=_0x1418ac[_0x0511('0x5b')];_0x206136[_0x0511('0x27')]=_0x51f8fb[_0x0511('0x30')]()===_0x0511('0x3b')?_0x28bcff['destcalleridnum']:_0x28bcff[_0x0511('0x5c')];_0x206136[_0x0511('0x5d')]=_0x51f8fb===_0x0511('0x5e')||_0x51f8fb===_0x0511('0x5f')?_0x0511('0x5e'):'outbound';var _0x550b18=util[_0x0511('0x50')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1418ac[_0x0511('0x58')],_0x28bcff[_0x0511('0x60')],md5(_0x28bcff[_0x0511('0x60')]));if(_0x5074d8&&_0x5074d8['monitor_format']){logger['info'](_0x0511('0x61'),_0x0511('0x62'));_0x28bcff[_0x0511('0x63')]=_0x550b18;}else if(_0x2632f8&&_0x2632f8[_0x0511('0x64')]&&_0x2632f8[_0x0511('0x64')]!==_0x0511('0x65')){logger[_0x0511('0x15')](_0x0511('0x66'),'Recording\x20is\x20enabled!');_0x28bcff[_0x0511('0x63')]=_0x550b18;}else{_0x28bcff[_0x0511('0x63')]='';}return getAdminUser(_0x51f8fb,_0x5e0e7b,_0x206136,_0x10bb6f,_0x3fc3c7,_0xf4fb3c)[_0x0511('0x1b')](getUser(_0x51f8fb,_0x5e0e7b,_0x10bb6f,_0x3fc3c7,_0xf4fb3c))[_0x0511('0x1b')](getEndUser(_0x51f8fb,_0x5e0e7b,_0x10bb6f,_0x3fc3c7,_0xf4fb3c))['then'](getTicket(_0x51f8fb,_0x5e0e7b,_0x10bb6f,_0x1b8550,_0x28bcff,_0x3fc3c7))[_0x0511('0x1b')](function(_0x29fc9f){logger[_0x0511('0x15')](util[_0x0511('0x50')](_0x0511('0x67'),_0x29fc9f['ticketId']));logger['info'](util[_0x0511('0x50')](_0x0511('0x68'),_0x51f8fb));if(_0x51f8fb!==_0x0511('0x5f')){logger[_0x0511('0x15')]('['+[_0x51f8fb[_0x0511('0x13')]()]+']',_0x0511('0x69'));emit(_0x1418ac['remoteUri'],_0x5a6b2c[_0x0511('0x3a')],_0x29fc9f[_0x0511('0x40')]);}})[_0x0511('0x11')](function(_0xdc5e78){logger[_0x0511('0x12')]('['+[_0x51f8fb[_0x0511('0x13')]()]+_0x0511('0x6a'),util[_0x0511('0x6b')](_0xdc5e78,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x752f=['emit','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','email','destcalleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','GET','then','result','length','adminId','sys_id','info','catch','toUpperCase','message','],\x20getUser\x20input\x20crm','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','active','true','userId','error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','endUserNumber','System','sys_user?sysparm_query=phone%3D','],\x20createEndUser\x20crm','includes','string','type','nameField','toLowerCase','toString','picklist','customField','idField','content','variable','variableName','customVariable','Variable','name','outbound','endUserId','POST','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','ticketNumber','push','forEach','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s'];(function(_0x26d228,_0x3213b8){var _0x4a663a=function(_0xa23f3e){while(--_0xa23f3e){_0x26d228['push'](_0x26d228['shift']());}};_0x4a663a(++_0x3213b8);}(_0x752f,0x152));var _0xf752=function(_0x5ab934,_0x2a3f34){_0x5ab934=_0x5ab934-0x0;var _0x417750=_0x752f[_0x5ab934];return _0x417750;};'use strict';var _=require(_0xf752('0x0'));var Promise=require(_0xf752('0x1'));var rp=require(_0xf752('0x2'));var util=require('util');var md5=require('md5');var Redis=require(_0xf752('0x3'));var intUtil=require(_0xf752('0x4'));var config=require(_0xf752('0x5'));var logger=require(_0xf752('0x6'))('servicenow');config[_0xf752('0x7')]=_[_0xf752('0x8')](config[_0xf752('0x7')],{'host':_0xf752('0x9'),'port':0x18eb});var io=require(_0xf752('0xa'))(new Redis(config[_0xf752('0x7')]));function getAdminUser(_0x21d520,_0x19d146,_0x434de3,_0x141c92,_0x764d5,_0x1d59a4){return new Promise(function(_0x458b66,_0x471d1d){var _0x15def7={'method':_0xf752('0xb'),'uri':_0x141c92+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x764d5+'&'+_0x1d59a4,'auth':_0x19d146,'json':!![]};return rp(_0x15def7)[_0xf752('0xc')](function(_0x5a8dd1){if(_0x5a8dd1[_0xf752('0xd')][_0xf752('0xe')]>0x0){_0x434de3[_0xf752('0xf')]=_0x5a8dd1[_0xf752('0xd')][0x0][_0xf752('0x10')];}logger[_0xf752('0x11')]('['+[_0x21d520['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x434de3);_0x458b66(_0x434de3);})[_0xf752('0x12')](function(_0x56ab08){logger['error']('['+[_0x21d520[_0xf752('0x13')]()]+']',_0x56ab08[_0xf752('0x14')]);_0x471d1d(_0x56ab08[_0xf752('0x14')]);});});}function getUser(_0x143f7f,_0x413e0b,_0x74b713,_0x208d53,_0x3612d5){return function(_0x5e05d5){logger[_0xf752('0x11')]('['+[_0x143f7f[_0xf752('0x13')]()]+_0xf752('0x15'),_0x5e05d5);return new Promise(function(_0x3cc66c,_0x444b0f){if(intUtil['validateEmail'](_0x5e05d5[_0xf752('0x16')])){var _0x58b7e0={'method':_0xf752('0xb'),'uri':_0x74b713+_0xf752('0x17')+_0x5e05d5['userEmail']+'&'+_0x208d53+'&'+_0x3612d5,'auth':_0x413e0b,'json':!![]};logger[_0xf752('0x11')]('['+[_0x143f7f[_0xf752('0x13')]()]+_0xf752('0x18'),_0x58b7e0);return rp(_0x58b7e0)[_0xf752('0xc')](function(_0x5c96e4){logger[_0xf752('0x11')]('['+[_0x143f7f[_0xf752('0x13')]()]+_0xf752('0x19'),_0x5c96e4);if(_0x5c96e4[_0xf752('0xd')][_0xf752('0xe')]>0x0&&String(_0x5c96e4[_0xf752('0xd')][0x0][_0xf752('0x1a')])===_0xf752('0x1b')){_0x5e05d5[_0xf752('0x1c')]=_0x5c96e4[_0xf752('0xd')][0x0][_0xf752('0x10')];}else{_0x5e05d5[_0xf752('0x1c')]=_0x5e05d5[_0xf752('0xf')];_0x5e05d5[_0xf752('0x16')]=_0x5e05d5['adminEmail'];}logger[_0xf752('0x11')]('['+[_0x143f7f[_0xf752('0x13')]()]+'],\x20getUser\x20crm',_0x5e05d5);_0x3cc66c(_0x5e05d5);})[_0xf752('0x12')](function(_0x13da4a){logger[_0xf752('0x1d')]('['+[_0x143f7f['toUpperCase']()]+']',_0x13da4a['message']);_0x444b0f(_0x13da4a[_0xf752('0x14')]);});}else{logger['info']('['+[_0x143f7f[_0xf752('0x13')]()]+_0xf752('0x1e'));_0x5e05d5[_0xf752('0x1c')]=_0x5e05d5[_0xf752('0xf')];_0x5e05d5[_0xf752('0x16')]=_0x5e05d5['adminEmail'];_0x3cc66c(_0x5e05d5);}});};}function createEndUser(_0xc72a47,_0x185075,_0x4ae405,_0x4d0e39,_0x13cb58){logger[_0xf752('0x11')]('['+[_0xc72a47[_0xf752('0x13')]()]+_0xf752('0x1f'),_0x4ae405);return new Promise(function(_0x146e7b,_0x5bf9a5){var _0x951e1c={'method':'POST','uri':_0x4d0e39+'sys_user?'+_0x13cb58,'body':{'user_name':_0x4ae405['endUserNumber'],'roles':'user','first_name':_0x4ae405[_0xf752('0x20')],'active':_0xf752('0x1b'),'date_format':_0xf752('0x21'),'phone':_0x4ae405[_0xf752('0x20')]},'auth':_0x185075,'json':!![]};return rp(_0x951e1c)[_0xf752('0xc')](function(_0x2b3e30){logger[_0xf752('0x11')]('['+[_0xc72a47['toUpperCase']()]+'],\x20EndUser\x20schema',_0x2b3e30['result']);_0x4ae405['endUserId']=_0x2b3e30[_0xf752('0xd')]['sys_id'];_0x146e7b(_0x4ae405);})[_0xf752('0x12')](function(_0x4fe619){logger['error']('['+[_0xc72a47['toUpperCase']()]+']',_0x4fe619[_0xf752('0x14')]);_0x5bf9a5(_0x4fe619[_0xf752('0x14')]);});});}function getEndUser(_0x25cbed,_0x4d2b60,_0x599f01,_0x1b2f69,_0x37c8f0){return function(_0x3aa7cc){logger['info']('['+[_0x25cbed[_0xf752('0x13')]()]+'],\x20getEndUser\x20input\x20crm',_0x3aa7cc);return new Promise(function(_0x10cee6,_0x5634aa){var _0x5dfd61={'method':'GET','uri':_0x599f01+_0xf752('0x22')+_0x3aa7cc['endUserNumber']+'&'+_0x1b2f69+'&'+_0x37c8f0,'auth':_0x4d2b60,'json':!![]};return rp(_0x5dfd61)['then'](function(_0x209191){if(_0x209191['result'][_0xf752('0xe')]>0x0){_0x3aa7cc['endUserId']=_0x209191[_0xf752('0xd')][0x0]['sys_id'];logger[_0xf752('0x11')]('['+[_0x25cbed[_0xf752('0x13')]()]+'],\x20getEndUser\x20crm',_0x3aa7cc);_0x10cee6(_0x3aa7cc);}else{return createEndUser(_0x25cbed,_0x4d2b60,_0x3aa7cc,_0x599f01,_0x1b2f69)[_0xf752('0xc')](function(_0x15735d){logger[_0xf752('0x11')]('['+[_0x25cbed['toUpperCase']()]+_0xf752('0x23'),_0x15735d);_0x10cee6(_0x15735d);});}})[_0xf752('0x12')](function(_0x1ec8b8){logger[_0xf752('0x1d')]('['+[_0x25cbed[_0xf752('0x13')]()]+']',_0x1ec8b8['message']);_0x5634aa(_0x1ec8b8['message']);});});};}function getCustomFields(_0x1e801a,_0x52e9ae){var _0x4c23b9={};if(_0x1e801a[_0xf752('0xe')]>0x0){_['forEach'](_0x1e801a,function(_0x504805){if(_[_0xf752('0x24')]([_0xf752('0x25'),'picklist'],_0x504805[_0xf752('0x26')])&&_0x504805[_0xf752('0x27')]&&!_0x504805['customField']){_0x4c23b9[_0x504805['nameField'][_0xf752('0x28')]()]=_0x504805['content'][_0xf752('0x29')]();}else if(_[_0xf752('0x24')]([_0xf752('0x25'),_0xf752('0x2a')],_0x504805[_0xf752('0x26')])&&_0x504805['idField']&&_0x504805[_0xf752('0x2b')]){_0x4c23b9[_0x504805[_0xf752('0x2c')][_0xf752('0x28')]()]=_0x504805[_0xf752('0x2d')][_0xf752('0x29')]();}else if(_0x504805[_0xf752('0x26')]===_0xf752('0x2e')&&_0x504805[_0xf752('0x2f')]&&_0x504805[_0xf752('0x2c')]&&_0x504805[_0xf752('0x2b')]){_0x4c23b9[_0x504805['idField'][_0xf752('0x28')]()]=_0x52e9ae[_0x504805[_0xf752('0x2f')]]['toString']();}else if(_0x504805[_0xf752('0x26')]===_0xf752('0x30')&&_0x504805[_0xf752('0x31')]&&_0x504805['Variable'][_0xf752('0x32')]&&_0x504805['idField']&&_0x504805[_0xf752('0x2b')]){_0x4c23b9[_0x504805[_0xf752('0x2c')][_0xf752('0x28')]()]=_0x52e9ae[_0x504805[_0xf752('0x31')][_0xf752('0x32')][_0xf752('0x28')]()]['toString']();}});}return _0x4c23b9;}function getTicket(_0x2dc3d2,_0x50ff8c,_0x273747,_0x2b46e4,_0x5cf1e2,_0x3a9f0f){return function(_0x3159a3){logger['info']('['+[_0x2dc3d2['toUpperCase']()]+']\x20getTicket\x20input\x20crm',_0x3159a3);return new Promise(function(_0x588ac9,_0x59bc30){var _0x3a8244=_0x2dc3d2[_0xf752('0x28')]()===_0xf752('0x33')?_0x3159a3[_0xf752('0x1c')]:_0x3159a3[_0xf752('0x34')];var _0x3a6928={'method':_0xf752('0x35'),'uri':_0x273747+'incident'+'?'+_0x3a9f0f,'body':Object[_0xf752('0x36')]({},{'active':'true','caller_id':_0x3a8244,'assigned_to':_0x3159a3['userId'],'short_description':intUtil[_0xf752('0x37')](_0x2b46e4[_0xf752('0x38')],_0x5cf1e2,'\x20'),'description':intUtil[_0xf752('0x37')](_0x2b46e4[_0xf752('0x39')],_0x5cf1e2,'\x0a')},getCustomFields(_0x2b46e4[_0xf752('0x3a')],_0x5cf1e2)),'auth':_0x50ff8c,'json':!![]};return rp(_0x3a6928)['then'](function(_0x1445f3){logger[_0xf752('0x11')]('['+[_0x2dc3d2['toUpperCase']()]+_0xf752('0x3b'),_0x1445f3['result']);_0x3159a3[_0xf752('0x3c')]=_0x1445f3[_0xf752('0xd')][_0xf752('0x10')];_0x3159a3['ticketNumber']=_0x1445f3['result']['number'];logger[_0xf752('0x11')]('['+[_0x2dc3d2[_0xf752('0x13')]()]+_0xf752('0x3d'),_0x3159a3);_0x588ac9(_0x3159a3);})[_0xf752('0x12')](function(_0x1e87b2){logger[_0xf752('0x1d')]('['+[_0x2dc3d2[_0xf752('0x13')]()]+']',_0x1e87b2[_0xf752('0x14')]);_0x59bc30(_0x1e87b2[_0xf752('0x14')]);});});};}function createRemoteTag(_0x71133a,_0x37b87e,_0x26e1b9,_0x4251ca){return new Promise(function(_0x55182f,_0x459914){var _0xf857a={'method':_0xf752('0x35'),'uri':_0x26e1b9+_0xf752('0x3e')+'?'+_0x4251ca,'body':{'short_description':_0x71133a,'global':!![],'active':!![],'name':_0x71133a},'auth':_0x37b87e,'json':!![]};return rp(_0xf857a)[_0xf752('0xc')](function(_0x265f6b){var _0x3aa752=_0x265f6b['result']['sys_id'];_0x55182f(_0x3aa752);});});}function getRemoteTag(_0x8f2a46,_0x852006,_0x56dda4,_0x58aba3,_0x3a066a){return new Promise(function(_0x43afe8,_0x32aa32){var _0xeb8983={'method':_0xf752('0xb'),'uri':_0x56dda4+_0xf752('0x3e')+_0xf752('0x3f')+_0x8f2a46+'&'+_0x58aba3,'auth':_0x852006,'json':!![]};return rp(_0xeb8983)[_0xf752('0xc')](function(_0x2a3e7b){if(_0x2a3e7b[_0xf752('0xd')][_0xf752('0xe')]>0x0){var _0x5dbbe8=_0x2a3e7b[_0xf752('0xd')][0x0][_0xf752('0x10')];_0x43afe8(_0x5dbbe8);}else{return createRemoteTag(_0x8f2a46,_0x852006,_0x56dda4,_0x58aba3)[_0xf752('0xc')](function(_0x5e06ca){_0x43afe8(_0x5e06ca);});}});});}function assignTagToIncident(_0x25ec45,_0x52461e,_0x72a1af,_0x56ce8a,_0x2513d6){return new Promise(function(_0x922751,_0x2953cf){var _0x213b47={'method':_0xf752('0x35'),'uri':_0x72a1af+_0xf752('0x40')+'?'+_0x2513d6,'body':{'label':_0x25ec45,'table':'incident','id_type':_0xf752('0x41'),'table_key':_0x56ce8a['ticketId'],'title':'Incident\x20-\x20'+_0x56ce8a[_0xf752('0x42')],'id_display':_0x56ce8a[_0xf752('0x42')]},'auth':_0x52461e,'json':!![]};return rp(_0x213b47)[_0xf752('0xc')](function(_0x4cfbbf){_0x922751();})[_0xf752('0x12')](function(){_0x922751();});});}function manageTags(_0xe0ebb2,_0x2e70a0,_0x1bb8c3,_0x220550,_0x59dc74,_0x4a3101,_0x553224){return new Promise(function(_0x4eba59,_0x50487a){var _0x59a287=[];_0x2e70a0['forEach'](function(_0x319c8d){_0x59a287[_0xf752('0x43')](getRemoteTag(_0x319c8d,_0x1bb8c3,_0x220550,_0x4a3101,_0x553224));});return Promise['all'](_0x59a287)[_0xf752('0xc')](function(_0x3b6751){if(_0x3b6751[_0xf752('0xe')]){logger[_0xf752('0x11')]('['+[_0xe0ebb2[_0xf752('0x13')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x3b6751);var _0x26a5dc=[];_0x3b6751[_0xf752('0x44')](function(_0x1073cd){_0x26a5dc[_0xf752('0x43')](assignTagToIncident(_0x1073cd,_0x1bb8c3,_0x220550,_0x59dc74,_0x4a3101));});return Promise[_0xf752('0x45')](_0x26a5dc)[_0xf752('0xc')](function(){_0x4eba59();})[_0xf752('0x12')](function(){_0x4eba59();});}else{_0x4eba59();}});});}function getTags(_0x460ae5,_0x92ef26,_0x4df6b2,_0x7df053,_0x423d75,_0x197837){return function(_0x59100c){return new Promise(function(_0x157f10,_0x265e12){var _0x62d444=[];var _0x36e3f3=_0x7df053[_0xf752('0x46')];if(_0x36e3f3&&_0x36e3f3[_0xf752('0xe')]>0x0){_0x62d444=_[_0xf752('0x47')](_0x36e3f3,_0xf752('0x32'));}if(_0x62d444['length']>0x0){return manageTags(_0x460ae5,_0x62d444,_0x92ef26,_0x4df6b2,_0x59100c,_0x423d75,_0x197837)[_0xf752('0xc')](function(){_0x157f10(_0x59100c);});}else{_0x157f10(_0x59100c);}});};}function emit(_0x1d80bf,_0x5b07b2,_0x2a4061){var _0x3a9e3b=_0xf752('0x48')+_0xf752('0x49')+_0xf752('0x4a')+_0xf752('0x4b');var _0x399c11={'uri':_0x1d80bf+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x2a4061+_0x3a9e3b};io['to'](util[_0xf752('0x4c')](_0xf752('0x4d'),_0x5b07b2))[_0xf752('0x4e')]('trigger:browser:url',_0x399c11);}exports['cs']=function(_0x51a381,_0x4d4d46,_0x2ae0c2,_0x2a62b5,_0x4eb2ce,_0x566bc7,_0x5505cd,_0x43b017){var _0x21c4b9={};var _0x20ade9={'user':_0x566bc7[_0xf752('0x4f')],'pass':_0x566bc7[_0xf752('0x50')]};var _0x94d5b0=_0xf752('0x51');var _0x2d3afe=_0xf752('0x52');_0x566bc7[_0xf752('0x53')]=intUtil[_0xf752('0x54')](_0x566bc7['remoteUri']);_0x566bc7['serverUrl']=intUtil['stripTrailingSlash'](_0x566bc7[_0xf752('0x55')]);var _0x165a4d=util[_0xf752('0x4c')](_0xf752('0x56'),_0x566bc7[_0xf752('0x53')]);_0x21c4b9[_0xf752('0x16')]=!_['isNil'](_0x2a62b5)?_0x2a62b5[_0xf752('0x57')]:null;_0x21c4b9['adminEmail']=_0x566bc7[_0xf752('0x57')];_0x21c4b9[_0xf752('0x20')]=_0x43b017['toLowerCase']()==='outbound'?_0x4d4d46[_0xf752('0x58')]:_0x4d4d46['calleridnum'];_0x21c4b9[_0xf752('0x59')]=_0x43b017===_0xf752('0x5a')||_0x43b017===_0xf752('0x5b')?'queue':_0xf752('0x33');var _0x56105c=util[_0xf752('0x4c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x566bc7[_0xf752('0x55')],_0x4d4d46[_0xf752('0x5c')],md5(_0x4d4d46[_0xf752('0x5c')]));if(_0x4eb2ce&&_0x4eb2ce[_0xf752('0x5d')]){logger['info'](_0xf752('0x5e'),_0xf752('0x5f'));_0x4d4d46[_0xf752('0x60')]=_0x56105c;}else if(_0x5505cd&&_0x5505cd[_0xf752('0x61')]&&_0x5505cd['recordingFormat']!=='none'){logger[_0xf752('0x11')](_0xf752('0x62'),_0xf752('0x5f'));_0x4d4d46[_0xf752('0x60')]=_0x56105c;}else{_0x4d4d46['recordingURL']='';}return getAdminUser(_0x43b017,_0x20ade9,_0x21c4b9,_0x165a4d,_0x2d3afe,_0x94d5b0)[_0xf752('0xc')](getUser(_0x43b017,_0x20ade9,_0x165a4d,_0x2d3afe,_0x94d5b0))[_0xf752('0xc')](getEndUser(_0x43b017,_0x20ade9,_0x165a4d,_0x2d3afe,_0x94d5b0))[_0xf752('0xc')](getTicket(_0x43b017,_0x20ade9,_0x165a4d,_0x2ae0c2,_0x4d4d46,_0x2d3afe))[_0xf752('0xc')](function(_0xa41921){logger[_0xf752('0x11')](util[_0xf752('0x4c')](_0xf752('0x63'),_0xa41921[_0xf752('0x3c')]));logger[_0xf752('0x11')](util['format'](_0xf752('0x64'),_0x43b017));if(_0x43b017!==_0xf752('0x5b')){logger['info']('['+[_0x43b017[_0xf752('0x13')]()]+']',_0xf752('0x65'));emit(_0x566bc7[_0xf752('0x53')],_0x2a62b5[_0xf752('0x32')],_0xa41921[_0xf752('0x3c')]);}})[_0xf752('0x12')](function(_0xed3f5c){logger[_0xf752('0x1d')]('['+[_0x43b017['toUpperCase']()]+_0xf752('0x66'),util[_0xf752('0x67')](_0xed3f5c,{'showHidden':!![],'depth':null}));});};
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