Built motion from commit e1760111.|2.6.18
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 47b6e4c..53ef618 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x2982=['unmanaged',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','md5','ioredis','../../../../config/environment','servicenow','redis','defaults','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','info','toUpperCase','catch','message','],\x20getUser\x20input\x20crm','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','active','true','userId','adminEmail','],\x20getUser\x20crm','error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','content','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','POST','assign','getString','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number',']\x20getTicket\x20crm','label','label_entry','Incident','Incident\x20-\x20','ticketNumber','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','user:%s','emit','username','sysparm_limit=1','sysparm_display_value=true','stripTrailingSlash','remoteUri','serverUrl','isNil','email','destcalleridnum','calleridnum','callDirection','format','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s'];(function(_0x411a2d,_0x4ced44){var _0x4865d1=function(_0x283737){while(--_0x283737){_0x411a2d['push'](_0x411a2d['shift']());}};_0x4865d1(++_0x4ced44);}(_0x2982,0x13e));var _0x2298=function(_0x574fe9,_0x1864c9){_0x574fe9=_0x574fe9-0x0;var _0x360a50=_0x2982[_0x574fe9];return _0x360a50;};'use strict';var _=require('lodash');var Promise=require(_0x2298('0x0'));var rp=require('request-promise');var util=require(_0x2298('0x1'));var md5=require(_0x2298('0x2'));var Redis=require(_0x2298('0x3'));var intUtil=require('./util');var config=require(_0x2298('0x4'));var logger=require('../../../../config/logger')(_0x2298('0x5'));config[_0x2298('0x6')]=_[_0x2298('0x7')](config[_0x2298('0x6')],{'host':_0x2298('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function getAdminUser(_0x28dd84,_0x2dfbc3,_0xfe9527,_0x2d4b08,_0x58681c,_0x35f12c){return new Promise(function(_0x362f9f,_0x562885){var _0xb07e2={'method':_0x2298('0x9'),'uri':_0x2d4b08+_0x2298('0xa')+'&'+_0x58681c+'&'+_0x35f12c,'auth':_0x2dfbc3,'json':!![]};return rp(_0xb07e2)[_0x2298('0xb')](function(_0x115c40){if(_0x115c40[_0x2298('0xc')][_0x2298('0xd')]>0x0){_0xfe9527[_0x2298('0xe')]=_0x115c40[_0x2298('0xc')][0x0][_0x2298('0xf')];}logger[_0x2298('0x10')]('['+[_0x28dd84[_0x2298('0x11')]()]+'],\x20getAdminUser\x20crm',_0xfe9527);_0x362f9f(_0xfe9527);})[_0x2298('0x12')](function(_0x45651a){logger['error']('['+[_0x28dd84[_0x2298('0x11')]()]+']',_0x45651a[_0x2298('0x13')]);_0x562885(_0x45651a[_0x2298('0x13')]);});});}function getUser(_0xa44f4e,_0x535fb2,_0x203e1f,_0x36fb69,_0x156eb9){return function(_0x4b14ad){logger['info']('['+[_0xa44f4e['toUpperCase']()]+_0x2298('0x14'),_0x4b14ad);return new Promise(function(_0x2c770e,_0x55f917){if(intUtil['validateEmail'](_0x4b14ad[_0x2298('0x15')])){var _0x520dbd={'method':'GET','uri':_0x203e1f+_0x2298('0x16')+_0x4b14ad[_0x2298('0x15')]+'&'+_0x36fb69+'&'+_0x156eb9,'auth':_0x535fb2,'json':!![]};logger[_0x2298('0x10')]('['+[_0xa44f4e[_0x2298('0x11')]()]+_0x2298('0x17'),_0x520dbd);return rp(_0x520dbd)[_0x2298('0xb')](function(_0xb3a267){logger[_0x2298('0x10')]('['+[_0xa44f4e[_0x2298('0x11')]()]+'],\x20getUser\x20entity',_0xb3a267);if(_0xb3a267[_0x2298('0xc')][_0x2298('0xd')]>0x0&&String(_0xb3a267[_0x2298('0xc')][0x0][_0x2298('0x18')])===_0x2298('0x19')){_0x4b14ad['userId']=_0xb3a267[_0x2298('0xc')][0x0]['sys_id'];}else{_0x4b14ad[_0x2298('0x1a')]=_0x4b14ad[_0x2298('0xe')];_0x4b14ad[_0x2298('0x15')]=_0x4b14ad[_0x2298('0x1b')];}logger[_0x2298('0x10')]('['+[_0xa44f4e['toUpperCase']()]+_0x2298('0x1c'),_0x4b14ad);_0x2c770e(_0x4b14ad);})[_0x2298('0x12')](function(_0x4edca4){logger[_0x2298('0x1d')]('['+[_0xa44f4e[_0x2298('0x11')]()]+']',_0x4edca4[_0x2298('0x13')]);_0x55f917(_0x4edca4[_0x2298('0x13')]);});}else{logger[_0x2298('0x10')]('['+[_0xa44f4e['toUpperCase']()]+_0x2298('0x1e'));_0x4b14ad['userId']=_0x4b14ad[_0x2298('0xe')];_0x4b14ad[_0x2298('0x15')]=_0x4b14ad[_0x2298('0x1b')];_0x2c770e(_0x4b14ad);}});};}function createEndUser(_0x51e5eb,_0x216fc6,_0x2526e0,_0x346389,_0x31cbf2){logger[_0x2298('0x10')]('['+[_0x51e5eb[_0x2298('0x11')]()]+_0x2298('0x1f'),_0x2526e0);return new Promise(function(_0x1dadc0,_0xd4c3f8){var _0x5bb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,'auth':_0x257dc7,'json':!![]};return rp(_0x197c67)[_0x2298('0xb')](function(_0x1f7f78){if(_0x1f7f78[_0x2298('0xc')]['length']>0x0){var _0x21d52b=_0x1f7f78[_0x2298('0xc')][0x0][_0x2298('0xf')];_0x1ed025(_0x21d52b);}else{return createRemoteTag(_0x320cf7,_0x257dc7,_0x146d73,_0x19181c)['then'](function(_0xc408f0){_0x1ed025(_0xc408f0);});}});});}function assignTagToIncident(_0xbdb423,_0x289261,_0x204ebe,_0x5a7b96,_0x1d5e37){return new Promise(function(_0x20a05e,_0x4605fb){var _0x13a159={'method':_0x2298('0x3a'),'uri':_0x204ebe+_0x2298('0x43')+'?'+_0x1d5e37,'body':{'label':_0xbdb423,'table':'incident','id_type':_0x2298('0x44'),'table_key':_0x5a7b96[_0x2298('0x3f')],'title':_0x2298('0x45')+_0x5a7b96[_0x2298('0x46')],'id_display':_0x5a7b96['ticketNumber']},'auth':_0x289261,'json':!![]};return rp(_0x13a159)[_0x2298('0xb')](function(_0x1bd52b){_0x20a05e();})['catch'](function(){_0x20a05e();});});}function manageTags(_0x3d7aae,_0x5bab4d,_0x4b9173,_0x2e27d3,_0x211b77,_0x2f04ad,_0x24f8a8){return new Promise(function(_0x1a255e,_0x3308e0){var _0x464398=[];_0x5bab4d[_0x2298('0x29')](function(_0x17565f){_0x464398['push'](getRemoteTag(_0x17565f,_0x4b9173,_0x2e27d3,_0x2f04ad,_0x24f8a8));});return Promise[_0x2298('0x47')](_0x464398)[_0x2298('0xb')](function(_0x17a001){if(_0x17a001[_0x2298('0xd')]){logger[_0x2298('0x10')]('['+[_0x3d7aae[_0x2298('0x11')]()]+_0x2298('0x48'),_0x17a001);var _0x3f8a1b=[];_0x17a001[_0x2298('0x29')](function(_0xde3ce9){_0x3f8a1b['push'](assignTagToIncident(_0xde3ce9,_0x4b9173,_0x2e27d3,_0x211b77,_0x2f04ad));});return Promise['all'](_0x3f8a1b)[_0x2298('0xb')](function(){_0x1a255e();})[_0x2298('0x12')](function(){_0x1a255e();});}else{_0x1a255e();}});});}function getTags(_0x33b7bf,_0x53a5ea,_0x5bab58,_0x248cab,_0x58dd19,_0x292d6f){return function(_0x45ecdf){return new Promise(function(_0x16158f,_0x6aa2a3){var _0x31818f=[];var _0x235efa=_0x248cab['Tags'];if(_0x235efa&&_0x235efa[_0x2298('0xd')]>0x0){_0x31818f=_[_0x2298('0x49')](_0x235efa,'name');}if(_0x31818f[_0x2298('0xd')]>0x0){return manageTags(_0x33b7bf,_0x31818f,_0x53a5ea,_0x5bab58,_0x45ecdf,_0x58dd19,_0x292d6f)['then'](function(){_0x16158f(_0x45ecdf);});}else{_0x16158f(_0x45ecdf);}});};}function emit(_0x54b4bc,_0x58af03,_0x5c1416){var _0x71b2ea=_0x2298('0x4a')+_0x2298('0x4b')+_0x2298('0x4c')+_0x2298('0x4d');var _0xa6ce7f={'uri':_0x54b4bc+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x5c1416+_0x71b2ea};io['to'](util['format'](_0x2298('0x4e'),_0x58af03))[_0x2298('0x4f')]('trigger:browser:url',_0xa6ce7f);}exports['cs']=function(_0x329dd7,_0x3d3d0d,_0x199bce,_0x5d8f67,_0x3eec3b,_0x292cbb,_0x2b8b8f,_0x7ed1f6){var _0x3d3284={};var _0x1339d4={'user':_0x292cbb[_0x2298('0x50')],'pass':_0x292cbb['password']};var _0x11c66f=_0x2298('0x51');var _0x53277b=_0x2298('0x52');_0x292cbb['remoteUri']=intUtil[_0x2298('0x53')](_0x292cbb[_0x2298('0x54')]);_0x292cbb['serverUrl']=intUtil[_0x2298('0x53')](_0x292cbb[_0x2298('0x55')]);var _0x50918b=util['format']('%s/api/now/table/',_0x292cbb[_0x2298('0x54')]);_0x3d3284[_0x2298('0x15')]=!_[_0x2298('0x56')](_0x5d8f67)?_0x5d8f67['email']:null;_0x3d3284[_0x2298('0x1b')]=_0x292cbb[_0x2298('0x57')];_0x3d3284[_0x2298('0x21')]=_0x7ed1f6['toLowerCase']()===_0x2298('0x39')?_0x3d3d0d[_0x2298('0x58')]:_0x3d3d0d[_0x2298('0x59')];_0x3d3284[_0x2298('0x5a')]=_0x7ed1f6==='queue'||_0x7ed1f6==='unmanaged'?'queue':_0x2298('0x39');var _0x38d99a=util[_0x2298('0x5b')](_0x2298('0x5c'),_0x292cbb['serverUrl'],_0x3d3d0d[_0x2298('0x5d')],md5(_0x3d3d0d[_0x2298('0x5d')]));if(_0x3eec3b&&_0x3eec3b[_0x2298('0x5e')]){logger[_0x2298('0x10')]('[QUEUE]',_0x2298('0x5f'));_0x3d3d0d[_0x2298('0x60')]=_0x38d99a;}else if(_0x2b8b8f&&_0x2b8b8f[_0x2298('0x61')]&&_0x2b8b8f[_0x2298('0x61')]!==_0x2298('0x62')){logger[_0x2298('0x10')](_0x2298('0x63'),_0x2298('0x5f'));_0x3d3d0d[_0x2298('0x60')]=_0x38d99a;}else{_0x3d3d0d['recordingURL']='';}return getAdminUser(_0x7ed1f6,_0x1339d4,_0x3d3284,_0x50918b,_0x53277b,_0x11c66f)[_0x2298('0xb')](getUser(_0x7ed1f6,_0x1339d4,_0x50918b,_0x53277b,_0x11c66f))[_0x2298('0xb')](getEndUser(_0x7ed1f6,_0x1339d4,_0x50918b,_0x53277b,_0x11c66f))[_0x2298('0xb')](getTicket(_0x7ed1f6,_0x1339d4,_0x50918b,_0x199bce,_0x3d3d0d,_0x53277b))[_0x2298('0xb')](function(_0x23b485){logger[_0x2298('0x10')](util['format'](_0x2298('0x64'),_0x23b485['ticketId']));logger['info'](util['format'](_0x2298('0x65'),_0x7ed1f6));if(_0x7ed1f6!==_0x2298('0x66')){logger['info']('['+[_0x7ed1f6['toUpperCase']()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x292cbb[_0x2298('0x54')],_0x5d8f67[_0x2298('0x37')],_0x23b485[_0x2298('0x3f')]);}})[_0x2298('0x12')](function(_0x879cec){logger[_0x2298('0x1d')]('['+[_0x7ed1f6[_0x2298('0x11')]()]+_0x2298('0x67'),util[_0x2298('0x68')](_0x879cec,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x752f=['emit','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','email','destcalleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','GET','then','result','length','adminId','sys_id','info','catch','toUpperCase','message','],\x20getUser\x20input\x20crm','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','active','true','userId','error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','endUserNumber','System','sys_user?sysparm_query=phone%3D','],\x20createEndUser\x20crm','includes','string','type','nameField','toLowerCase','toString','picklist','customField','idField','content','variable','variableName','customVariable','Variable','name','outbound','endUserId','POST','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','ticketNumber','push','forEach','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s'];(function(_0x26d228,_0x3213b8){var _0x4a663a=function(_0xa23f3e){while(--_0xa23f3e){_0x26d228['push'](_0x26d228['shift']());}};_0x4a663a(++_0x3213b8);}(_0x752f,0x152));var _0xf752=function(_0x5ab934,_0x2a3f34){_0x5ab934=_0x5ab934-0x0;var _0x417750=_0x752f[_0x5ab934];return _0x417750;};'use strict';var _=require(_0xf752('0x0'));var Promise=require(_0xf752('0x1'));var rp=require(_0xf752('0x2'));var util=require('util');var md5=require('md5');var Redis=require(_0xf752('0x3'));var intUtil=require(_0xf752('0x4'));var config=require(_0xf752('0x5'));var logger=require(_0xf752('0x6'))('servicenow');config[_0xf752('0x7')]=_[_0xf752('0x8')](config[_0xf752('0x7')],{'host':_0xf752('0x9'),'port':0x18eb});var io=require(_0xf752('0xa'))(new Redis(config[_0xf752('0x7')]));function getAdminUser(_0x21d520,_0x19d146,_0x434de3,_0x141c92,_0x764d5,_0x1d59a4){return new Promise(function(_0x458b66,_0x471d1d){var _0x15def7={'method':_0xf752('0xb'),'uri':_0x141c92+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x764d5+'&'+_0x1d59a4,'auth':_0x19d146,'json':!![]};return rp(_0x15def7)[_0xf752('0xc')](function(_0x5a8dd1){if(_0x5a8dd1[_0xf752('0xd')][_0xf752('0xe')]>0x0){_0x434de3[_0xf752('0xf')]=_0x5a8dd1[_0xf752('0xd')][0x0][_0xf752('0x10')];}logger[_0xf752('0x11')]('['+[_0x21d520['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x434de3);_0x458b66(_0x434de3);})[_0xf752('0x12')](function(_0x56ab08){logger['error']('['+[_0x21d520[_0xf752('0x13')]()]+']',_0x56ab08[_0xf752('0x14')]);_0x471d1d(_0x56ab08[_0xf752('0x14')]);});});}function getUser(_0x143f7f,_0x413e0b,_0x74b713,_0x208d53,_0x3612d5){return function(_0x5e05d5){logger[_0xf752('0x11')]('['+[_0x143f7f[_0xf752('0x13')]()]+_0xf752('0x15'),_0x5e05d5);return new Promise(function(_0x3cc66c,_0x444b0f){if(intUtil['validateEmail'](_0x5e05d5[_0xf752('0x16')])){var _0x58b7e0={'method':_0xf752('0xb'),'uri':_0x74b713+_0xf752('0x17')+_0x5e05d5['userEmail']+'&'+_0x208d53+'&'+_0x3612d5,'auth':_0x413e0b,'json':!![]};logger[_0xf752('0x11')]('['+[_0x143f7f[_0xf752('0x13')]()]+_0xf752('0x18'),_0x58b7e0);return rp(_0x58b7e0)[_0xf752('0xc')](function(_0x5c96e4){logger[_0xf752('0x11')]('['+[_0x143f7f[_0xf752('0x13')]()]+_0xf752('0x19'),_0x5c96e4);if(_0x5c96e4[_0xf752('0xd')][_0xf752('0xe')]>0x0&&String(_0x5c96e4[_0xf752('0xd')][0x0][_0xf752('0x1a')])===_0xf752('0x1b')){_0x5e05d5[_0xf752('0x1c')]=_0x5c96e4[_0xf752('0xd')][0x0][_0xf752('0x10')];}else{_0x5e05d5[_0xf752('0x1c')]=_0x5e05d5[_0xf752('0xf')];_0x5e05d5[_0xf752('0x16')]=_0x5e05d5['adminEmail'];}logger[_0xf752('0x11')]('['+[_0x143f7f[_0xf752('0x13')]()]+'],\x20getUser\x20crm',_0x5e05d5);_0x3cc66c(_0x5e05d5);})[_0xf752('0x12')](function(_0x13da4a){logger[_0xf752('0x1d')]('['+[_0x143f7f['toUpperCase']()]+']',_0x13da4a['message']);_0x444b0f(_0x13da4a[_0xf752('0x14')]);});}else{logger['info']('['+[_0x143f7f[_0xf752('0x13')]()]+_0xf752('0x1e'));_0x5e05d5[_0xf752('0x1c')]=_0x5e05d5[_0xf752('0xf')];_0x5e05d5[_0xf752('0x16')]=_0x5e05d5['adminEmail'];_0x3cc66c(_0x5e05d5);}});};}function createEndUser(_0xc72a47,_0x185075,_0x4ae405,_0x4d0e39,_0x13cb58){logger[_0xf752('0x11')]('['+[_0xc72a47[_0xf752('0x13')]()]+_0xf752('0x1f'),_0x4ae405);return new Promise(function(_0x146e7b,_0x5bf9a5){var _0x951e1c={'method':'POST','uri':_0x4d0e39+'sys_user?'+_0x13cb58,'body':{'user_name':_0x4ae405['endUserNumber'],'roles':'user','first_name':_0x4ae405[_0xf752('0x20')],'active':_0xf752('0x1b'),'date_format':_0xf752('0x21'),'phone':_0x4ae405[_0xf752('0x20')]},'auth':_0x185075,'json':!![]};return rp(_0x951e1c)[_0xf752('0xc')](function(_0x2b3e30){logger[_0xf752('0x11')]('['+[_0xc72a47['toUpperCase']()]+'],\x20EndUser\x20schema',_0x2b3e30['result']);_0x4ae405['endUserId']=_0x2b3e30[_0xf752('0xd')]['sys_id'];_0x146e7b(_0x4ae405);})[_0xf752('0x12')](function(_0x4fe619){logger['error']('['+[_0xc72a47['toUpperCase']()]+']',_0x4fe619[_0xf752('0x14')]);_0x5bf9a5(_0x4fe619[_0xf752('0x14')]);});});}function getEndUser(_0x25cbed,_0x4d2b60,_0x599f01,_0x1b2f69,_0x37c8f0){return function(_0x3aa7cc){logger['info']('['+[_0x25cbed[_0xf752('0x13')]()]+'],\x20getEndUser\x20input\x20crm',_0x3aa7cc);return new Promise(function(_0x10cee6,_0x5634aa){var _0x5dfd61={'method':'GET','uri':_0x599f01+_0xf752('0x22')+_0x3aa7cc['endUserNumber']+'&'+_0x1b2f69+'&'+_0x37c8f0,'auth':_0x4d2b60,'json':!![]};return rp(_0x5dfd61)['then'](function(_0x209191){if(_0x209191['result'][_0xf752('0xe')]>0x0){_0x3aa7cc['endUserId']=_0x209191[_0xf752('0xd')][0x0]['sys_id'];logger[_0xf752('0x11')]('['+[_0x25cbed[_0xf752('0x13')]()]+'],\x20getEndUser\x20crm',_0x3aa7cc);_0x10cee6(_0x3aa7cc);}else{return createEndUser(_0x25cbed,_0x4d2b60,_0x3aa7cc,_0x599f01,_0x1b2f69)[_0xf752('0xc')](function(_0x15735d){logger[_0xf752('0x11')]('['+[_0x25cbed['toUpperCase']()]+_0xf752('0x23'),_0x15735d);_0x10cee6(_0x15735d);});}})[_0xf752('0x12')](function(_0x1ec8b8){logger[_0xf752('0x1d')]('['+[_0x25cbed[_0xf752('0x13')]()]+']',_0x1ec8b8['message']);_0x5634aa(_0x1ec8b8['message']);});});};}function getCustomFields(_0x1e801a,_0x52e9ae){var _0x4c23b9={};if(_0x1e801a[_0xf752('0xe')]>0x0){_['forEach'](_0x1e801a,function(_0x504805){if(_[_0xf752('0x24')]([_0xf752('0x25'),'picklist'],_0x504805[_0xf752('0x26')])&&_0x504805[_0xf752('0x27')]&&!_0x504805['customField']){_0x4c23b9[_0x504805['nameField'][_0xf752('0x28')]()]=_0x504805['content'][_0xf752('0x29')]();}else if(_[_0xf752('0x24')]([_0xf752('0x25'),_0xf752('0x2a')],_0x504805[_0xf752('0x26')])&&_0x504805['idField']&&_0x504805[_0xf752('0x2b')]){_0x4c23b9[_0x504805[_0xf752('0x2c')][_0xf752('0x28')]()]=_0x504805[_0xf752('0x2d')][_0xf752('0x29')]();}else if(_0x504805[_0xf752('0x26')]===_0xf752('0x2e')&&_0x504805[_0xf752('0x2f')]&&_0x504805[_0xf752('0x2c')]&&_0x504805[_0xf752('0x2b')]){_0x4c23b9[_0x504805['idField'][_0xf752('0x28')]()]=_0x52e9ae[_0x504805[_0xf752('0x2f')]]['toString']();}else if(_0x504805[_0xf752('0x26')]===_0xf752('0x30')&&_0x504805[_0xf752('0x31')]&&_0x504805['Variable'][_0xf752('0x32')]&&_0x504805['idField']&&_0x504805[_0xf752('0x2b')]){_0x4c23b9[_0x504805[_0xf752('0x2c')][_0xf752('0x28')]()]=_0x52e9ae[_0x504805[_0xf752('0x31')][_0xf752('0x32')][_0xf752('0x28')]()]['toString']();}});}return _0x4c23b9;}function getTicket(_0x2dc3d2,_0x50ff8c,_0x273747,_0x2b46e4,_0x5cf1e2,_0x3a9f0f){return function(_0x3159a3){logger['info']('['+[_0x2dc3d2['toUpperCase']()]+']\x20getTicket\x20input\x20crm',_0x3159a3);return new Promise(function(_0x588ac9,_0x59bc30){var _0x3a8244=_0x2dc3d2[_0xf752('0x28')]()===_0xf752('0x33')?_0x3159a3[_0xf752('0x1c')]:_0x3159a3[_0xf752('0x34')];var _0x3a6928={'method':_0xf752('0x35'),'uri':_0x273747+'incident'+'?'+_0x3a9f0f,'body':Object[_0xf752('0x36')]({},{'active':'true','caller_id':_0x3a8244,'assigned_to':_0x3159a3['userId'],'short_description':intUtil[_0xf752('0x37')](_0x2b46e4[_0xf752('0x38')],_0x5cf1e2,'\x20'),'description':intUtil[_0xf752('0x37')](_0x2b46e4[_0xf752('0x39')],_0x5cf1e2,'\x0a')},getCustomFields(_0x2b46e4[_0xf752('0x3a')],_0x5cf1e2)),'auth':_0x50ff8c,'json':!![]};return rp(_0x3a6928)['then'](function(_0x1445f3){logger[_0xf752('0x11')]('['+[_0x2dc3d2['toUpperCase']()]+_0xf752('0x3b'),_0x1445f3['result']);_0x3159a3[_0xf752('0x3c')]=_0x1445f3[_0xf752('0xd')][_0xf752('0x10')];_0x3159a3['ticketNumber']=_0x1445f3['result']['number'];logger[_0xf752('0x11')]('['+[_0x2dc3d2[_0xf752('0x13')]()]+_0xf752('0x3d'),_0x3159a3);_0x588ac9(_0x3159a3);})[_0xf752('0x12')](function(_0x1e87b2){logger[_0xf752('0x1d')]('['+[_0x2dc3d2[_0xf752('0x13')]()]+']',_0x1e87b2[_0xf752('0x14')]);_0x59bc30(_0x1e87b2[_0xf752('0x14')]);});});};}function createRemoteTag(_0x71133a,_0x37b87e,_0x26e1b9,_0x4251ca){return new Promise(function(_0x55182f,_0x459914){var _0xf857a={'method':_0xf752('0x35'),'uri':_0x26e1b9+_0xf752('0x3e')+'?'+_0x4251ca,'body':{'short_description':_0x71133a,'global':!![],'active':!![],'name':_0x71133a},'auth':_0x37b87e,'json':!![]};return rp(_0xf857a)[_0xf752('0xc')](function(_0x265f6b){var _0x3aa752=_0x265f6b['result']['sys_id'];_0x55182f(_0x3aa752);});});}function getRemoteTag(_0x8f2a46,_0x852006,_0x56dda4,_0x58aba3,_0x3a066a){return new Promise(function(_0x43afe8,_0x32aa32){var _0xeb8983={'method':_0xf752('0xb'),'uri':_0x56dda4+_0xf752('0x3e')+_0xf752('0x3f')+_0x8f2a46+'&'+_0x58aba3,'auth':_0x852006,'json':!![]};return rp(_0xeb8983)[_0xf752('0xc')](function(_0x2a3e7b){if(_0x2a3e7b[_0xf752('0xd')][_0xf752('0xe')]>0x0){var _0x5dbbe8=_0x2a3e7b[_0xf752('0xd')][0x0][_0xf752('0x10')];_0x43afe8(_0x5dbbe8);}else{return createRemoteTag(_0x8f2a46,_0x852006,_0x56dda4,_0x58aba3)[_0xf752('0xc')](function(_0x5e06ca){_0x43afe8(_0x5e06ca);});}});});}function assignTagToIncident(_0x25ec45,_0x52461e,_0x72a1af,_0x56ce8a,_0x2513d6){return new Promise(function(_0x922751,_0x2953cf){var _0x213b47={'method':_0xf752('0x35'),'uri':_0x72a1af+_0xf752('0x40')+'?'+_0x2513d6,'body':{'label':_0x25ec45,'table':'incident','id_type':_0xf752('0x41'),'table_key':_0x56ce8a['ticketId'],'title':'Incident\x20-\x20'+_0x56ce8a[_0xf752('0x42')],'id_display':_0x56ce8a[_0xf752('0x42')]},'auth':_0x52461e,'json':!![]};return rp(_0x213b47)[_0xf752('0xc')](function(_0x4cfbbf){_0x922751();})[_0xf752('0x12')](function(){_0x922751();});});}function manageTags(_0xe0ebb2,_0x2e70a0,_0x1bb8c3,_0x220550,_0x59dc74,_0x4a3101,_0x553224){return new Promise(function(_0x4eba59,_0x50487a){var _0x59a287=[];_0x2e70a0['forEach'](function(_0x319c8d){_0x59a287[_0xf752('0x43')](getRemoteTag(_0x319c8d,_0x1bb8c3,_0x220550,_0x4a3101,_0x553224));});return Promise['all'](_0x59a287)[_0xf752('0xc')](function(_0x3b6751){if(_0x3b6751[_0xf752('0xe')]){logger[_0xf752('0x11')]('['+[_0xe0ebb2[_0xf752('0x13')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x3b6751);var _0x26a5dc=[];_0x3b6751[_0xf752('0x44')](function(_0x1073cd){_0x26a5dc[_0xf752('0x43')](assignTagToIncident(_0x1073cd,_0x1bb8c3,_0x220550,_0x59dc74,_0x4a3101));});return Promise[_0xf752('0x45')](_0x26a5dc)[_0xf752('0xc')](function(){_0x4eba59();})[_0xf752('0x12')](function(){_0x4eba59();});}else{_0x4eba59();}});});}function getTags(_0x460ae5,_0x92ef26,_0x4df6b2,_0x7df053,_0x423d75,_0x197837){return function(_0x59100c){return new Promise(function(_0x157f10,_0x265e12){var _0x62d444=[];var _0x36e3f3=_0x7df053[_0xf752('0x46')];if(_0x36e3f3&&_0x36e3f3[_0xf752('0xe')]>0x0){_0x62d444=_[_0xf752('0x47')](_0x36e3f3,_0xf752('0x32'));}if(_0x62d444['length']>0x0){return manageTags(_0x460ae5,_0x62d444,_0x92ef26,_0x4df6b2,_0x59100c,_0x423d75,_0x197837)[_0xf752('0xc')](function(){_0x157f10(_0x59100c);});}else{_0x157f10(_0x59100c);}});};}function emit(_0x1d80bf,_0x5b07b2,_0x2a4061){var _0x3a9e3b=_0xf752('0x48')+_0xf752('0x49')+_0xf752('0x4a')+_0xf752('0x4b');var _0x399c11={'uri':_0x1d80bf+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x2a4061+_0x3a9e3b};io['to'](util[_0xf752('0x4c')](_0xf752('0x4d'),_0x5b07b2))[_0xf752('0x4e')]('trigger:browser:url',_0x399c11);}exports['cs']=function(_0x51a381,_0x4d4d46,_0x2ae0c2,_0x2a62b5,_0x4eb2ce,_0x566bc7,_0x5505cd,_0x43b017){var _0x21c4b9={};var _0x20ade9={'user':_0x566bc7[_0xf752('0x4f')],'pass':_0x566bc7[_0xf752('0x50')]};var _0x94d5b0=_0xf752('0x51');var _0x2d3afe=_0xf752('0x52');_0x566bc7[_0xf752('0x53')]=intUtil[_0xf752('0x54')](_0x566bc7['remoteUri']);_0x566bc7['serverUrl']=intUtil['stripTrailingSlash'](_0x566bc7[_0xf752('0x55')]);var _0x165a4d=util[_0xf752('0x4c')](_0xf752('0x56'),_0x566bc7[_0xf752('0x53')]);_0x21c4b9[_0xf752('0x16')]=!_['isNil'](_0x2a62b5)?_0x2a62b5[_0xf752('0x57')]:null;_0x21c4b9['adminEmail']=_0x566bc7[_0xf752('0x57')];_0x21c4b9[_0xf752('0x20')]=_0x43b017['toLowerCase']()==='outbound'?_0x4d4d46[_0xf752('0x58')]:_0x4d4d46['calleridnum'];_0x21c4b9[_0xf752('0x59')]=_0x43b017===_0xf752('0x5a')||_0x43b017===_0xf752('0x5b')?'queue':_0xf752('0x33');var _0x56105c=util[_0xf752('0x4c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x566bc7[_0xf752('0x55')],_0x4d4d46[_0xf752('0x5c')],md5(_0x4d4d46[_0xf752('0x5c')]));if(_0x4eb2ce&&_0x4eb2ce[_0xf752('0x5d')]){logger['info'](_0xf752('0x5e'),_0xf752('0x5f'));_0x4d4d46[_0xf752('0x60')]=_0x56105c;}else if(_0x5505cd&&_0x5505cd[_0xf752('0x61')]&&_0x5505cd['recordingFormat']!=='none'){logger[_0xf752('0x11')](_0xf752('0x62'),_0xf752('0x5f'));_0x4d4d46[_0xf752('0x60')]=_0x56105c;}else{_0x4d4d46['recordingURL']='';}return getAdminUser(_0x43b017,_0x20ade9,_0x21c4b9,_0x165a4d,_0x2d3afe,_0x94d5b0)[_0xf752('0xc')](getUser(_0x43b017,_0x20ade9,_0x165a4d,_0x2d3afe,_0x94d5b0))[_0xf752('0xc')](getEndUser(_0x43b017,_0x20ade9,_0x165a4d,_0x2d3afe,_0x94d5b0))[_0xf752('0xc')](getTicket(_0x43b017,_0x20ade9,_0x165a4d,_0x2ae0c2,_0x4d4d46,_0x2d3afe))[_0xf752('0xc')](function(_0xa41921){logger[_0xf752('0x11')](util[_0xf752('0x4c')](_0xf752('0x63'),_0xa41921[_0xf752('0x3c')]));logger[_0xf752('0x11')](util['format'](_0xf752('0x64'),_0x43b017));if(_0x43b017!==_0xf752('0x5b')){logger['info']('['+[_0x43b017[_0xf752('0x13')]()]+']',_0xf752('0x65'));emit(_0x566bc7[_0xf752('0x53')],_0x2a62b5[_0xf752('0x32')],_0xa41921[_0xf752('0x3c')]);}})[_0xf752('0x12')](function(_0xed3f5c){logger[_0xf752('0x1d')]('['+[_0x43b017['toUpperCase']()]+_0xf752('0x66'),util[_0xf752('0x67')](_0xed3f5c,{'showHidden':!![],'depth':null}));});};
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