Built motion from commit b0a9a629.|2.6.33
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index f06fbe6..f993947 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xd8d5=['inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','length','sys_id','info','toUpperCase','error','message','validateEmail','GET','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','result','true','userId','adminId','adminEmail','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','type','nameField','toLowerCase','content','picklist','idField','customField','toString','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','endUserId','incident','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','all','push','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','format','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','ticketId',']\x20Error\x20running\x20ServiceNow\x20integration'];(function(_0x211d8f,_0x17d5f6){var _0x525912=function(_0x288185){while(--_0x288185){_0x211d8f['push'](_0x211d8f['shift']());}};_0x525912(++_0x17d5f6);}(_0xd8d5,0x151));var _0x5d8d=function(_0x8ee3c9,_0x14a2c4){_0x8ee3c9=_0x8ee3c9-0x0;var _0x3e087c=_0xd8d5[_0x8ee3c9];return _0x3e087c;};'use strict';var _=require(_0x5d8d('0x0'));var Promise=require(_0x5d8d('0x1'));var rp=require(_0x5d8d('0x2'));var util=require(_0x5d8d('0x3'));var md5=require(_0x5d8d('0x4'));var Redis=require(_0x5d8d('0x5'));var intUtil=require(_0x5d8d('0x6'));var config=require(_0x5d8d('0x7'));var logger=require(_0x5d8d('0x8'))(_0x5d8d('0x9'));config[_0x5d8d('0xa')]=_[_0x5d8d('0xb')](config[_0x5d8d('0xa')],{'host':'localhost','port':0x18eb});var io=require(_0x5d8d('0xc'))(new Redis(config[_0x5d8d('0xa')]));function getAdminUser(_0x3fc66d,_0x412d49,_0x14f0ac,_0x58b1d6,_0x2be43c,_0x2164ce){return new Promise(function(_0x4f9a0f,_0x2249c){var _0x18c5a2={'method':'GET','uri':_0x58b1d6+_0x5d8d('0xd')+'&'+_0x2be43c+'&'+_0x2164ce,'auth':_0x412d49,'json':!![]};return rp(_0x18c5a2)[_0x5d8d('0xe')](function(_0x2c1a94){if(_0x2c1a94['result'][_0x5d8d('0xf')]>0x0){_0x14f0ac['adminId']=_0x2c1a94['result'][0x0][_0x5d8d('0x10')];}logger[_0x5d8d('0x11')]('['+[_0x3fc66d[_0x5d8d('0x12')]()]+'],\x20getAdminUser\x20crm',_0x14f0ac);_0x4f9a0f(_0x14f0ac);})['catch'](function(_0x39d73b){logger[_0x5d8d('0x13')]('['+[_0x3fc66d[_0x5d8d('0x12')]()]+']',_0x39d73b[_0x5d8d('0x14')]);_0x2249c(_0x39d73b[_0x5d8d('0x14')]);});});}function getUser(_0x254696,_0x1bc57f,_0x3ed8cd,_0x58648e,_0x5643ba){return function(_0x5b3ccb){logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x5b3ccb);return new Promise(function(_0x530e1f,_0x42dc56){if(intUtil[_0x5d8d('0x15')](_0x5b3ccb['userEmail'])){var _0x66ed93={'method':_0x5d8d('0x16'),'uri':_0x3ed8cd+_0x5d8d('0x17')+_0x5b3ccb[_0x5d8d('0x18')]+'&'+_0x58648e+'&'+_0x5643ba,'auth':_0x1bc57f,'json':!![]};logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+_0x5d8d('0x19'),_0x66ed93);return rp(_0x66ed93)[_0x5d8d('0xe')](function(_0x36ab83){logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+_0x5d8d('0x1a'),_0x36ab83);if(_0x36ab83['result'][_0x5d8d('0xf')]>0x0&&String(_0x36ab83[_0x5d8d('0x1b')][0x0]['active'])===_0x5d8d('0x1c')){_0x5b3ccb[_0x5d8d('0x1d')]=_0x36ab83[_0x5d8d('0x1b')][0x0][_0x5d8d('0x10')];}else{_0x5b3ccb['userId']=_0x5b3ccb[_0x5d8d('0x1e')];_0x5b3ccb[_0x5d8d('0x18')]=_0x5b3ccb[_0x5d8d('0x1f')];}logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+_0x5d8d('0x20'),_0x5b3ccb);_0x530e1f(_0x5b3ccb);})[_0x5d8d('0x21')](function(_0x230e92){logger['error']('['+[_0x254696[_0x5d8d('0x12')]()]+']',_0x230e92[_0x5d8d('0x14')]);_0x42dc56(_0x230e92['message']);});}else{logger[_0x5d8d('0x11')]('['+[_0x254696['toUpperCase']()]+_0x5d8d('0x22'));_0x5b3ccb['userId']=_0x5b3ccb['adminId'];_0x5b3ccb[_0x5d8d('0x18')]=_0x5b3ccb[_0x5d8d('0x1f')];_0x530e1f(_0x5b3ccb);}});};}function createEndUser(_0x2c4408,_0xf67ea0,_0x5e0e77,_0x168ca1,_0x8f0cac){logger[_0x5d8d('0x11')]('['+[_0x2c4408[_0x5d8d('0x12')]()]+_0x5d8d('0x23'),_0x5e0e77);return new Promise(function(_0x379ff4,_0x3e07e5){var _0x270bfe={'method':_0x5d8d('0x24'),'uri':_0x168ca1+_0x5d8d('0x25')+_0x8f0cac,'body':{'user_name':_0x5e0e77[_0x5d8d('0x26')],'roles':'user','first_name':_0x5e0e77[_0x5d8d('0x26')],'active':'true','date_format':_0x5d8d('0x27'),'phone':_0x5e0e77['endUserNumber']},'auth':_0xf67ea0,'json':!![]};return rp(_0x270bfe)['then'](function(_0x308868){logger['info']('['+[_0x2c4408[_0x5d8d('0x12')]()]+_0x5d8d('0x28'),_0x308868[_0x5d8d('0x1b')]);_0x5e0e77['endUserId']=_0x308868['result'][_0x5d8d('0x10')];_0x379ff4(_0x5e0e77);})[_0x5d8d('0x21')](function(_0x2812a0){logger[_0x5d8d('0x13')]('['+[_0x2c4408['toUpperCase']()]+']',_0x2812a0['message']);_0x3e07e5(_0x2812a0[_0x5d8d('0x14')]);});});}function getEndUser(_0x53b0ac,_0x39b55d,_0x52b103,_0x9590cc,_0x15dc73){return function(_0x242cc2){logger['info']('['+[_0x53b0ac[_0x5d8d('0x12')]()]+_0x5d8d('0x29'),_0x242cc2);return new Promise(function(_0x10128f,_0x466599){var _0x31066d={'method':'GET','uri':_0x52b103+_0x5d8d('0x2a')+_0x242cc2[_0x5d8d('0x26')]+'&'+_0x9590cc+'&'+_0x15dc73,'auth':_0x39b55d,'json':!![]};return rp(_0x31066d)[_0x5d8d('0xe')](function(_0x4908b6){if(_0x4908b6[_0x5d8d('0x1b')][_0x5d8d('0xf')]>0x0){_0x242cc2['endUserId']=_0x4908b6['result'][0x0][_0x5d8d('0x10')];logger[_0x5d8d('0x11')]('['+[_0x53b0ac[_0x5d8d('0x12')]()]+_0x5d8d('0x2b'),_0x242cc2);_0x10128f(_0x242cc2);}else{return createEndUser(_0x53b0ac,_0x39b55d,_0x242cc2,_0x52b103,_0x9590cc)[_0x5d8d('0xe')](function(_0x59a696){logger[_0x5d8d('0x11')]('['+[_0x53b0ac[_0x5d8d('0x12')]()]+_0x5d8d('0x2c'),_0x59a696);_0x10128f(_0x59a696);});}})[_0x5d8d('0x21')](function(_0x2c9e43){logger[_0x5d8d('0x13')]('['+[_0x53b0ac[_0x5d8d('0x12')]()]+']',_0x2c9e43['message']);_0x466599(_0x2c9e43[_0x5d8d('0x14')]);});});};}function getCustomFields(_0x1e9c9c,_0x3c011d){var _0x7afd57={};if(_0x1e9c9c[_0x5d8d('0xf')]>0x0){_[_0x5d8d('0x2d')](_0x1e9c9c,function(_0x5268b4){if(_[_0x5d8d('0x2e')]([_0x5d8d('0x2f'),'picklist'],_0x5268b4[_0x5d8d('0x30')])&&_0x5268b4[_0x5d8d('0x31')]&&!_0x5268b4['customField']){_0x7afd57[_0x5268b4['nameField'][_0x5d8d('0x32')]()]=_0x5268b4[_0x5d8d('0x33')]['toString']();}else if(_[_0x5d8d('0x2e')]([_0x5d8d('0x2f'),_0x5d8d('0x34')],_0x5268b4[_0x5d8d('0x30')])&&_0x5268b4[_0x5d8d('0x35')]&&_0x5268b4[_0x5d8d('0x36')]){_0x7afd57[_0x5268b4[_0x5d8d('0x35')][_0x5d8d('0x32')]()]=_0x5268b4[_0x5d8d('0x33')][_0x5d8d('0x37')]();}else if(_0x5268b4[_0x5d8d('0x30')]===_0x5d8d('0x38')&&_0x5268b4[_0x5d8d('0x39')]&&_0x5268b4['idField']&&_0x5268b4['customField']){_0x7afd57[_0x5268b4[_0x5d8d('0x35')][_0x5d8d('0x32')]()]=_0x3c011d[_0x5268b4[_0x5d8d('0x39')]][_0x5d8d('0x37')]();}else if(_0x5268b4['type']==='customVariable'&&_0x5268b4[_0x5d8d('0x3a')]&&_0x5268b4[_0x5d8d('0x3a')][_0x5d8d('0x3b')]&&_0x5268b4['idField']&&_0x5268b4[_0x5d8d('0x36')]){_0x7afd57[_0x5268b4['idField']['toLowerCase']()]=_0x3c011d[_0x5268b4[_0x5d8d('0x3a')]['name'][_0x5d8d('0x32')]()][_0x5d8d('0x37')]();}});}return _0x7afd57;}function getTicket(_0x4340b3,_0xcca1ea,_0x1ed2af,_0x36395a,_0xa8d849,_0x2d3961){return function(_0x2f6f0d){logger[_0x5d8d('0x11')]('['+[_0x4340b3[_0x5d8d('0x12')]()]+_0x5d8d('0x3c'),_0x2f6f0d);return new Promise(function(_0x5d218a,_0xa226b7){var _0x733287=_0x4340b3[_0x5d8d('0x32')]()===_0x5d8d('0x3d')?_0x2f6f0d['userId']:_0x2f6f0d[_0x5d8d('0x3e')];var _0x4c4d9b={'method':_0x5d8d('0x24'),'uri':_0x1ed2af+_0x5d8d('0x3f')+'?'+_0x2d3961,'body':Object[_0x5d8d('0x40')]({},{'active':_0x5d8d('0x1c'),'caller_id':_0x733287,'assigned_to':_0x2f6f0d[_0x5d8d('0x1d')],'short_description':intUtil[_0x5d8d('0x41')](_0x36395a[_0x5d8d('0x42')],_0xa8d849,'\x20'),'description':intUtil['getString'](_0x36395a[_0x5d8d('0x43')],_0xa8d849,'\x0a')},getCustomFields(_0x36395a[_0x5d8d('0x44')],_0xa8d849)),'auth':_0xcca1ea,'json':!![]};return rp(_0x4c4d9b)['then'](function(_0x382d53){logger[_0x5d8d('0x11')]('['+[_0x4340b3['toUpperCase']()]+_0x5d8d('0x45'),_0x382d53[_0x5d8d('0x1b')]);_0x2f6f0d['ticketId']=_0x382d53[_0x5d8d('0x1b')][_0x5d8d('0x10')];_0x2f6f0d[_0x5d8d('0x46')]=_0x382d53[_0x5d8d('0x1b')]['number'];logger[_0x5d8d('0x11')]('['+[_0x4340b3[_0x5d8d('0x12')]()]+']\x20getTicket\x20crm',_0x2f6f0d);_0x5d218a(_0x2f6f0d);})[_0x5d8d('0x21')](function(_0x3bea25){logger[_0x5d8d('0x13')]('['+[_0x4340b3[_0x5d8d('0x12')]()]+']',_0x3bea25[_0x5d8d('0x14')]);_0xa226b7(_0x3bea25['message']);});});};}function createRemoteTag(_0x566ca8,_0x48a09d,_0x5ecb54,_0x50bd16){return new Promise(function(_0x3ae00d,_0x132a1a){var _0x292425={'method':'POST','uri':_0x5ecb54+_0x5d8d('0x47')+'?'+_0x50bd16,'body':{'short_description':_0x566ca8,'global':!![],'active':!![],'name':_0x566ca8},'auth':_0x48a09d,'json':!![]};return rp(_0x292425)[_0x5d8d('0xe')](function(_0xe6327b){var _0x379af1=_0xe6327b[_0x5d8d('0x1b')][_0x5d8d('0x10')];_0x3ae00d(_0x379af1);});});}function getRemoteTag(_0x1cd6c6,_0x80400,_0x273268,_0x1fc469,_0x3e1581){return new Promise(function(_0xe27d7c,_0x2706d0){var _0x2d9cff={'method':_0x5d8d('0x16'),'uri':_0x273268+_0x5d8d('0x47')+_0x5d8d('0x48')+_0x1cd6c6+'&'+_0x1fc469,'auth':_0x80400,'json':!![]};return rp(_0x2d9cff)[_0x5d8d('0xe')](function(_0x646b8d){if(_0x646b8d[_0x5d8d('0x1b')][_0x5d8d('0xf')]>0x0){var _0x389e68=_0x646b8d[_0x5d8d('0x1b')][0x0][_0x5d8d('0x10')];_0xe27d7c(_0x389e68);}else{return createRemoteTag(_0x1cd6c6,_0x80400,_0x273268,_0x1fc469)[_0x5d8d('0xe')](function(_0x15295c){_0xe27d7c(_0x15295c);});}});});}function assignTagToIncident(_0x508323,_0x8a998b,_0x1cb781,_0x14e79d,_0x4733a3){return new Promise(function(_0x31b669,_0x36b217){var _0x2efe0b={'method':_0x5d8d('0x24'),'uri':_0x1cb781+_0x5d8d('0x49')+'?'+_0x4733a3,'body':{'label':_0x508323,'table':_0x5d8d('0x3f'),'id_type':_0x5d8d('0x4a'),'table_key':_0x14e79d['ticketId'],'title':_0x5d8d('0x4b')+_0x14e79d[_0x5d8d('0x46')],'id_display':_0x14e79d[_0x5d8d('0x46')]},'auth':_0x8a998b,'json':!![]};return rp(_0x2efe0b)['then'](function(_0x1cb192){_0x31b669();})[_0x5d8d('0x21')](function(){_0x31b669();});});}function manageTags(_0x4b0183,_0x3bf89b,_0x260aee,_0x1d70ae,_0x5da52d,_0x3d9bdf,_0x5bc3e5){return new Promise(function(_0x218976,_0xe540db){var _0x3e6001=[];_0x3bf89b[_0x5d8d('0x2d')](function(_0x47f609){_0x3e6001['push'](getRemoteTag(_0x47f609,_0x260aee,_0x1d70ae,_0x3d9bdf,_0x5bc3e5));});return Promise[_0x5d8d('0x4c')](_0x3e6001)['then'](function(_0x550ecc){if(_0x550ecc[_0x5d8d('0xf')]){logger[_0x5d8d('0x11')]('['+[_0x4b0183[_0x5d8d('0x12')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x550ecc);var _0x2b5b67=[];_0x550ecc[_0x5d8d('0x2d')](function(_0x196169){_0x2b5b67[_0x5d8d('0x4d')](assignTagToIncident(_0x196169,_0x260aee,_0x1d70ae,_0x5da52d,_0x3d9bdf));});return Promise[_0x5d8d('0x4c')](_0x2b5b67)[_0x5d8d('0xe')](function(){_0x218976();})[_0x5d8d('0x21')](function(){_0x218976();});}else{_0x218976();}});});}function getTags(_0x5cae20,_0x3c0ae4,_0x1184ac,_0x26054c,_0x44bf4e,_0x23ec40){return function(_0x2eafb4){return new Promise(function(_0x5902dc,_0x1ad55b){var _0xabffa1=[];var _0x3705e2=_0x26054c[_0x5d8d('0x4e')];if(_0x3705e2&&_0x3705e2[_0x5d8d('0xf')]>0x0){_0xabffa1=_['map'](_0x3705e2,_0x5d8d('0x3b'));}if(_0xabffa1[_0x5d8d('0xf')]>0x0){return manageTags(_0x5cae20,_0xabffa1,_0x3c0ae4,_0x1184ac,_0x2eafb4,_0x44bf4e,_0x23ec40)[_0x5d8d('0xe')](function(){_0x5902dc(_0x2eafb4);});}else{_0x5902dc(_0x2eafb4);}});};}function emit(_0x4912ea,_0x2f4ad8,_0x43e0c9){var _0x5762cb=_0x5d8d('0x4f')+_0x5d8d('0x50')+_0x5d8d('0x51')+'%255EORDERBYDESCnumber';var _0x4e7815={'uri':_0x4912ea+_0x5d8d('0x52')+_0x43e0c9+_0x5762cb};io['to'](util['format'](_0x5d8d('0x53'),_0x2f4ad8))[_0x5d8d('0x54')](_0x5d8d('0x55'),_0x4e7815);}exports['cs']=function(_0x375076,_0x5a22ab,_0x50a443,_0x23b30c,_0x644f20,_0x55d031,_0x559502,_0x52b947){var _0x43b2ef={};var _0x51b090={'user':_0x55d031[_0x5d8d('0x56')],'pass':_0x55d031[_0x5d8d('0x57')]};var _0x3fb0df=_0x5d8d('0x58');var _0x5610c9='sysparm_display_value=true';_0x55d031[_0x5d8d('0x59')]=intUtil[_0x5d8d('0x5a')](_0x55d031['remoteUri']);_0x55d031['serverUrl']=intUtil[_0x5d8d('0x5a')](_0x55d031[_0x5d8d('0x5b')]);var _0x46b785=util[_0x5d8d('0x5c')](_0x5d8d('0x5d'),_0x55d031[_0x5d8d('0x59')]);_0x43b2ef[_0x5d8d('0x18')]=!_[_0x5d8d('0x5e')](_0x23b30c)?_0x23b30c[_0x5d8d('0x5f')]:null;_0x43b2ef[_0x5d8d('0x1f')]=_0x55d031[_0x5d8d('0x5f')];_0x43b2ef[_0x5d8d('0x26')]=_0x52b947[_0x5d8d('0x32')]()==='outbound'?_0x5a22ab[_0x5d8d('0x60')]:_0x5a22ab[_0x5d8d('0x61')];_0x43b2ef[_0x5d8d('0x62')]=_0x52b947===_0x5d8d('0x63')||_0x52b947==='unmanaged'?_0x5d8d('0x63'):'outbound';var _0x1b9074=util[_0x5d8d('0x5c')](_0x5d8d('0x64'),_0x55d031[_0x5d8d('0x5b')],_0x5a22ab[_0x5d8d('0x65')],md5(_0x5a22ab[_0x5d8d('0x65')]));if(_0x644f20&&_0x644f20[_0x5d8d('0x66')]){logger['info'](_0x5d8d('0x67'),_0x5d8d('0x68'));_0x5a22ab['recordingURL']=_0x1b9074;}else if(_0x559502&&_0x559502['recordingFormat']&&_0x559502['recordingFormat']!==_0x5d8d('0x69')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5a22ab[_0x5d8d('0x6a')]=_0x1b9074;}else{_0x5a22ab['recordingURL']='';}return getAdminUser(_0x52b947,_0x51b090,_0x43b2ef,_0x46b785,_0x5610c9,_0x3fb0df)[_0x5d8d('0xe')](getUser(_0x52b947,_0x51b090,_0x46b785,_0x5610c9,_0x3fb0df))[_0x5d8d('0xe')](getEndUser(_0x52b947,_0x51b090,_0x46b785,_0x5610c9,_0x3fb0df))[_0x5d8d('0xe')](getTicket(_0x52b947,_0x51b090,_0x46b785,_0x50a443,_0x5a22ab,_0x5610c9))[_0x5d8d('0xe')](function(_0x4430a3){logger[_0x5d8d('0x11')](util[_0x5d8d('0x5c')](_0x5d8d('0x6b'),_0x4430a3['ticketId']));logger['info'](util[_0x5d8d('0x5c')](_0x5d8d('0x6c'),_0x52b947));if(_0x52b947!=='unmanaged'){logger[_0x5d8d('0x11')]('['+[_0x52b947[_0x5d8d('0x12')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x55d031['remoteUri'],_0x23b30c[_0x5d8d('0x3b')],_0x4430a3[_0x5d8d('0x6d')]);}})[_0x5d8d('0x21')](function(_0x1ec3ef){logger['error']('['+[_0x52b947[_0x5d8d('0x12')]()]+_0x5d8d('0x6e'),util[_0x5d8d('0x6f')](_0x1ec3ef,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xe347=['picklist','type','content','toString','string','variable','variableName','idField','toLowerCase','customVariable','Variable','name','customField','incident','Subjects','getString','Descriptions','ticketId','ticketNumber','number',']\x20getTicket\x20crm','POST','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','forEach','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','map','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','trigger:browser:url','username','password','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','userEmail','isNil','email','outbound','destcalleridnum','calleridnum','callDirection','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','Recording\x20is\x20enabled!','call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','util','./util','../../../../config/logger','servicenow','redis','defaults','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','result','length','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','message','info','],\x20getUser\x20input\x20crm','validateEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminEmail',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','sys_user?','endUserNumber','user','System','then','],\x20EndUser\x20schema','endUserId','error','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','includes'];(function(_0x1035c1,_0x2d8583){var _0x308d67=function(_0x58ddb6){while(--_0x58ddb6){_0x1035c1['push'](_0x1035c1['shift']());}};_0x308d67(++_0x2d8583);}(_0xe347,0x185));var _0x7e34=function(_0x4da356,_0x5235e1){_0x4da356=_0x4da356-0x0;var _0x321b07=_0xe347[_0x4da356];return _0x321b07;};'use strict';var _=require(_0x7e34('0x0'));var Promise=require(_0x7e34('0x1'));var rp=require('request-promise');var util=require(_0x7e34('0x2'));var md5=require('md5');var Redis=require('ioredis');var intUtil=require(_0x7e34('0x3'));var config=require('../../../../config/environment');var logger=require(_0x7e34('0x4'))(_0x7e34('0x5'));config[_0x7e34('0x6')]=_[_0x7e34('0x7')](config['redis'],{'host':_0x7e34('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x7e34('0x6')]));function getAdminUser(_0x213ad5,_0x12c5e3,_0x5ca518,_0xa79816,_0x20153a,_0x4bcc3d){return new Promise(function(_0x1ffb36,_0x297364){var _0x2c4039={'method':_0x7e34('0x9'),'uri':_0xa79816+_0x7e34('0xa')+'&'+_0x20153a+'&'+_0x4bcc3d,'auth':_0x12c5e3,'json':!![]};return rp(_0x2c4039)['then'](function(_0x569412){if(_0x569412[_0x7e34('0xb')][_0x7e34('0xc')]>0x0){_0x5ca518[_0x7e34('0xd')]=_0x569412['result'][0x0][_0x7e34('0xe')];}logger['info']('['+[_0x213ad5[_0x7e34('0xf')]()]+_0x7e34('0x10'),_0x5ca518);_0x1ffb36(_0x5ca518);})[_0x7e34('0x11')](function(_0x11d13f){logger['error']('['+[_0x213ad5['toUpperCase']()]+']',_0x11d13f[_0x7e34('0x12')]);_0x297364(_0x11d13f['message']);});});}function getUser(_0x37c718,_0x1573d4,_0x44aced,_0x183938,_0x468fb2){return function(_0x3eca28){logger[_0x7e34('0x13')]('['+[_0x37c718[_0x7e34('0xf')]()]+_0x7e34('0x14'),_0x3eca28);return new Promise(function(_0x1470f5,_0x33f3e7){if(intUtil[_0x7e34('0x15')](_0x3eca28['userEmail'])){var _0x46db40={'method':'GET','uri':_0x44aced+_0x7e34('0x16')+_0x3eca28['userEmail']+'&'+_0x183938+'&'+_0x468fb2,'auth':_0x1573d4,'json':!![]};logger[_0x7e34('0x13')]('['+[_0x37c718[_0x7e34('0xf')]()]+_0x7e34('0x17'),_0x46db40);return rp(_0x46db40)['then'](function(_0x21a541){logger['info']('['+[_0x37c718[_0x7e34('0xf')]()]+_0x7e34('0x18'),_0x21a541);if(_0x21a541['result'][_0x7e34('0xc')]>0x0&&String(_0x21a541[_0x7e34('0xb')][0x0]['active'])===_0x7e34('0x19')){_0x3eca28[_0x7e34('0x1a')]=_0x21a541['result'][0x0][_0x7e34('0xe')];}else{_0x3eca28[_0x7e34('0x1a')]=_0x3eca28[_0x7e34('0xd')];_0x3eca28['userEmail']=_0x3eca28[_0x7e34('0x1b')];}logger[_0x7e34('0x13')]('['+[_0x37c718['toUpperCase']()]+'],\x20getUser\x20crm',_0x3eca28);_0x1470f5(_0x3eca28);})[_0x7e34('0x11')](function(_0x52136c){logger['error']('['+[_0x37c718['toUpperCase']()]+']',_0x52136c[_0x7e34('0x12')]);_0x33f3e7(_0x52136c[_0x7e34('0x12')]);});}else{logger[_0x7e34('0x13')]('['+[_0x37c718[_0x7e34('0xf')]()]+_0x7e34('0x1c'));_0x3eca28[_0x7e34('0x1a')]=_0x3eca28['adminId'];_0x3eca28['userEmail']=_0x3eca28['adminEmail'];_0x1470f5(_0x3eca28);}});};}function createEndUser(_0x26d3ab,_0x5bf44e,_0x49f209,_0x27df0d,_0x4b3ee0){logger[_0x7e34('0x13')]('['+[_0x26d3ab[_0x7e34('0xf')]()]+_0x7e34('0x1d'),_0x49f209);return new Promise(function(_0x3a15b7,_0x32398d){var _0x5eabbc={'method':'POST','uri':_0x27df0d+_0x7e34('0x1e')+_0x4b3ee0,'body':{'user_name':_0x49f209[_0x7e34('0x1f')],'roles':_0x7e34('0x20'),'first_name':_0x49f209[_0x7e34('0x1f')],'active':'true','date_format':_0x7e34('0x21'),'phone':_0x49f209['endUserNumber']},'auth':_0x5bf44e,'json':!![]};return rp(_0x5eabbc)[_0x7e34('0x22')](function(_0x4d036e){logger['info']('['+[_0x26d3ab[_0x7e34('0xf')]()]+_0x7e34('0x23'),_0x4d036e[_0x7e34('0xb')]);_0x49f209[_0x7e34('0x24')]=_0x4d036e['result']['sys_id'];_0x3a15b7(_0x49f209);})[_0x7e34('0x11')](function(_0x231e52){logger[_0x7e34('0x25')]('['+[_0x26d3ab['toUpperCase']()]+']',_0x231e52['message']);_0x32398d(_0x231e52['message']);});});}function getEndUser(_0xa52673,_0x1055d6,_0x136323,_0x4a34e2,_0x3bc8e2){return function(_0x5a8e7a){logger[_0x7e34('0x13')]('['+[_0xa52673['toUpperCase']()]+_0x7e34('0x26'),_0x5a8e7a);return new Promise(function(_0x428809,_0x19f7ff){var _0x57debc={'method':'GET','uri':_0x136323+_0x7e34('0x27')+_0x5a8e7a[_0x7e34('0x1f')]+'&'+_0x4a34e2+'&'+_0x3bc8e2,'auth':_0x1055d6,'json':!![]};return rp(_0x57debc)[_0x7e34('0x22')](function(_0x4033d5){if(_0x4033d5[_0x7e34('0xb')]['length']>0x0){_0x5a8e7a[_0x7e34('0x24')]=_0x4033d5['result'][0x0]['sys_id'];logger[_0x7e34('0x13')]('['+[_0xa52673['toUpperCase']()]+_0x7e34('0x28'),_0x5a8e7a);_0x428809(_0x5a8e7a);}else{return createEndUser(_0xa52673,_0x1055d6,_0x5a8e7a,_0x136323,_0x4a34e2)['then'](function(_0x403808){logger[_0x7e34('0x13')]('['+[_0xa52673[_0x7e34('0xf')]()]+_0x7e34('0x29'),_0x403808);_0x428809(_0x403808);});}})[_0x7e34('0x11')](function(_0x5f37cf){logger[_0x7e34('0x25')]('['+[_0xa52673['toUpperCase']()]+']',_0x5f37cf[_0x7e34('0x12')]);_0x19f7ff(_0x5f37cf['message']);});});};}function getCustomFields(_0x522b13,_0x2e11d7){var _0x161bba={};if(_0x522b13[_0x7e34('0xc')]>0x0){_['forEach'](_0x522b13,function(_0x4ff7d3){if(_[_0x7e34('0x2a')](['string',_0x7e34('0x2b')],_0x4ff7d3[_0x7e34('0x2c')])&&_0x4ff7d3['nameField']&&!_0x4ff7d3['customField']){_0x161bba[_0x4ff7d3['nameField']['toLowerCase']()]=_0x4ff7d3[_0x7e34('0x2d')][_0x7e34('0x2e')]();}else if(_[_0x7e34('0x2a')]([_0x7e34('0x2f'),_0x7e34('0x2b')],_0x4ff7d3[_0x7e34('0x2c')])&&_0x4ff7d3['idField']&&_0x4ff7d3['customField']){_0x161bba[_0x4ff7d3['idField']['toLowerCase']()]=_0x4ff7d3[_0x7e34('0x2d')][_0x7e34('0x2e')]();}else if(_0x4ff7d3['type']===_0x7e34('0x30')&&_0x4ff7d3[_0x7e34('0x31')]&&_0x4ff7d3[_0x7e34('0x32')]&&_0x4ff7d3['customField']){_0x161bba[_0x4ff7d3[_0x7e34('0x32')][_0x7e34('0x33')]()]=_0x2e11d7[_0x4ff7d3[_0x7e34('0x31')]][_0x7e34('0x2e')]();}else if(_0x4ff7d3[_0x7e34('0x2c')]===_0x7e34('0x34')&&_0x4ff7d3[_0x7e34('0x35')]&&_0x4ff7d3['Variable'][_0x7e34('0x36')]&&_0x4ff7d3[_0x7e34('0x32')]&&_0x4ff7d3[_0x7e34('0x37')]){_0x161bba[_0x4ff7d3['idField'][_0x7e34('0x33')]()]=_0x2e11d7[_0x4ff7d3[_0x7e34('0x35')]['name']['toLowerCase']()][_0x7e34('0x2e')]();}});}return _0x161bba;}function getTicket(_0x47905d,_0xc5ce2c,_0x3985f3,_0x2d7e0c,_0x4abf52,_0x535f11){return function(_0x56b06a){logger['info']('['+[_0x47905d['toUpperCase']()]+']\x20getTicket\x20input\x20crm',_0x56b06a);return new Promise(function(_0x2b30e5,_0x2ed445){var _0x5d9ea2=_0x47905d[_0x7e34('0x33')]()==='outbound'?_0x56b06a['userId']:_0x56b06a['endUserId'];var _0x4facc8={'method':'POST','uri':_0x3985f3+_0x7e34('0x38')+'?'+_0x535f11,'body':Object['assign']({},{'active':_0x7e34('0x19'),'caller_id':_0x5d9ea2,'assigned_to':_0x56b06a[_0x7e34('0x1a')],'short_description':intUtil['getString'](_0x2d7e0c[_0x7e34('0x39')],_0x4abf52,'\x20'),'description':intUtil[_0x7e34('0x3a')](_0x2d7e0c[_0x7e34('0x3b')],_0x4abf52,'\x0a')},getCustomFields(_0x2d7e0c['Fields'],_0x4abf52)),'auth':_0xc5ce2c,'json':!![]};return rp(_0x4facc8)[_0x7e34('0x22')](function(_0x58b3ac){logger[_0x7e34('0x13')]('['+[_0x47905d[_0x7e34('0xf')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x58b3ac[_0x7e34('0xb')]);_0x56b06a[_0x7e34('0x3c')]=_0x58b3ac['result'][_0x7e34('0xe')];_0x56b06a[_0x7e34('0x3d')]=_0x58b3ac['result'][_0x7e34('0x3e')];logger[_0x7e34('0x13')]('['+[_0x47905d['toUpperCase']()]+_0x7e34('0x3f'),_0x56b06a);_0x2b30e5(_0x56b06a);})[_0x7e34('0x11')](function(_0xc60c35){logger[_0x7e34('0x25')]('['+[_0x47905d[_0x7e34('0xf')]()]+']',_0xc60c35['message']);_0x2ed445(_0xc60c35[_0x7e34('0x12')]);});});};}function createRemoteTag(_0x52426b,_0x1362af,_0xcae7fc,_0xe6f218){return new Promise(function(_0x38a06f,_0x51e066){var _0x46abb4={'method':_0x7e34('0x40'),'uri':_0xcae7fc+_0x7e34('0x41')+'?'+_0xe6f218,'body':{'short_description':_0x52426b,'global':!![],'active':!![],'name':_0x52426b},'auth':_0x1362af,'json':!![]};return rp(_0x46abb4)[_0x7e34('0x22')](function(_0x5257ae){var _0x124199=_0x5257ae[_0x7e34('0xb')][_0x7e34('0xe')];_0x38a06f(_0x124199);});});}function getRemoteTag(_0x100220,_0x42b96,_0x35d7c5,_0x8339d7,_0x104440){return new Promise(function(_0x4f4960,_0x48b103){var _0x1724a2={'method':_0x7e34('0x9'),'uri':_0x35d7c5+_0x7e34('0x41')+_0x7e34('0x42')+_0x100220+'&'+_0x8339d7,'auth':_0x42b96,'json':!![]};return rp(_0x1724a2)[_0x7e34('0x22')](function(_0x58fb2c){if(_0x58fb2c[_0x7e34('0xb')][_0x7e34('0xc')]>0x0){var _0x1f4daa=_0x58fb2c[_0x7e34('0xb')][0x0][_0x7e34('0xe')];_0x4f4960(_0x1f4daa);}else{return createRemoteTag(_0x100220,_0x42b96,_0x35d7c5,_0x8339d7)['then'](function(_0x2408c4){_0x4f4960(_0x2408c4);});}});});}function assignTagToIncident(_0x504165,_0x1d4e58,_0x4e8443,_0x32553a,_0x5bc5f6){return new Promise(function(_0x4fca33,_0x3f0b0d){var _0x42f037={'method':'POST','uri':_0x4e8443+_0x7e34('0x43')+'?'+_0x5bc5f6,'body':{'label':_0x504165,'table':_0x7e34('0x38'),'id_type':_0x7e34('0x44'),'table_key':_0x32553a[_0x7e34('0x3c')],'title':_0x7e34('0x45')+_0x32553a[_0x7e34('0x3d')],'id_display':_0x32553a[_0x7e34('0x3d')]},'auth':_0x1d4e58,'json':!![]};return rp(_0x42f037)[_0x7e34('0x22')](function(_0x13a2d3){_0x4fca33();})[_0x7e34('0x11')](function(){_0x4fca33();});});}function manageTags(_0x240830,_0x503aa6,_0x4a91be,_0x3ebc36,_0x358add,_0xcd0cf6,_0x8178d5){return new Promise(function(_0x5947fc,_0x579d36){var _0xc8d7b1=[];_0x503aa6[_0x7e34('0x46')](function(_0x193ed1){_0xc8d7b1[_0x7e34('0x47')](getRemoteTag(_0x193ed1,_0x4a91be,_0x3ebc36,_0xcd0cf6,_0x8178d5));});return Promise[_0x7e34('0x48')](_0xc8d7b1)[_0x7e34('0x22')](function(_0x58a96a){if(_0x58a96a[_0x7e34('0xc')]){logger[_0x7e34('0x13')]('['+[_0x240830[_0x7e34('0xf')]()]+_0x7e34('0x49'),_0x58a96a);var _0x4d815f=[];_0x58a96a[_0x7e34('0x46')](function(_0x5971f5){_0x4d815f[_0x7e34('0x47')](assignTagToIncident(_0x5971f5,_0x4a91be,_0x3ebc36,_0x358add,_0xcd0cf6));});return Promise['all'](_0x4d815f)[_0x7e34('0x22')](function(){_0x5947fc();})[_0x7e34('0x11')](function(){_0x5947fc();});}else{_0x5947fc();}});});}function getTags(_0xeb3e19,_0x38ec14,_0x1902a3,_0x4bd38d,_0xf5a194,_0xa97a64){return function(_0x49ef8d){return new Promise(function(_0x5efa82,_0x561241){var _0x291967=[];var _0x59a438=_0x4bd38d['Tags'];if(_0x59a438&&_0x59a438[_0x7e34('0xc')]>0x0){_0x291967=_[_0x7e34('0x4a')](_0x59a438,_0x7e34('0x36'));}if(_0x291967[_0x7e34('0xc')]>0x0){return manageTags(_0xeb3e19,_0x291967,_0x38ec14,_0x1902a3,_0x49ef8d,_0xf5a194,_0xa97a64)[_0x7e34('0x22')](function(){_0x5efa82(_0x49ef8d);});}else{_0x5efa82(_0x49ef8d);}});};}function emit(_0x1691f8,_0x4bebfc,_0xa698b8){var _0x1d1012=_0x7e34('0x4b')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x7e34('0x4c')+_0x7e34('0x4d');var _0x3fb4fb={'uri':_0x1691f8+_0x7e34('0x4e')+_0xa698b8+_0x1d1012};io['to'](util[_0x7e34('0x4f')]('user:%s',_0x4bebfc))[_0x7e34('0x50')](_0x7e34('0x51'),_0x3fb4fb);}exports['cs']=function(_0x46d25e,_0x61873c,_0x28c2a7,_0x13d592,_0x3a3702,_0x5b4ff1,_0x141e47,_0xfbbdb8){var _0x249045={};var _0x8fb1cb={'user':_0x5b4ff1[_0x7e34('0x52')],'pass':_0x5b4ff1[_0x7e34('0x53')]};var _0x4a9f1d='sysparm_limit=1';var _0x1a18af='sysparm_display_value=true';_0x5b4ff1[_0x7e34('0x54')]=intUtil['stripTrailingSlash'](_0x5b4ff1[_0x7e34('0x54')]);_0x5b4ff1['serverUrl']=intUtil[_0x7e34('0x55')](_0x5b4ff1[_0x7e34('0x56')]);var _0x202d51=util[_0x7e34('0x4f')](_0x7e34('0x57'),_0x5b4ff1[_0x7e34('0x54')]);_0x249045[_0x7e34('0x58')]=!_[_0x7e34('0x59')](_0x13d592)?_0x13d592[_0x7e34('0x5a')]:null;_0x249045[_0x7e34('0x1b')]=_0x5b4ff1[_0x7e34('0x5a')];_0x249045[_0x7e34('0x1f')]=_0xfbbdb8[_0x7e34('0x33')]()===_0x7e34('0x5b')?_0x61873c[_0x7e34('0x5c')]:_0x61873c[_0x7e34('0x5d')];_0x249045[_0x7e34('0x5e')]=_0xfbbdb8===_0x7e34('0x5f')||_0xfbbdb8==='unmanaged'?_0x7e34('0x5f'):_0x7e34('0x5b');var _0x408afe=util['format'](_0x7e34('0x60'),_0x5b4ff1['serverUrl'],_0x61873c[_0x7e34('0x61')],md5(_0x61873c[_0x7e34('0x61')]));if(_0x3a3702&&_0x3a3702[_0x7e34('0x62')]){logger['info'](_0x7e34('0x63'),'Recording\x20is\x20enabled!');_0x61873c[_0x7e34('0x64')]=_0x408afe;}else if(_0x141e47&&_0x141e47[_0x7e34('0x65')]&&_0x141e47[_0x7e34('0x65')]!==_0x7e34('0x66')){logger['info']('[OUTBOUND]',_0x7e34('0x67'));_0x61873c[_0x7e34('0x64')]=_0x408afe;}else{_0x61873c[_0x7e34('0x64')]='';}return getAdminUser(_0xfbbdb8,_0x8fb1cb,_0x249045,_0x202d51,_0x1a18af,_0x4a9f1d)[_0x7e34('0x22')](getUser(_0xfbbdb8,_0x8fb1cb,_0x202d51,_0x1a18af,_0x4a9f1d))[_0x7e34('0x22')](getEndUser(_0xfbbdb8,_0x8fb1cb,_0x202d51,_0x1a18af,_0x4a9f1d))['then'](getTicket(_0xfbbdb8,_0x8fb1cb,_0x202d51,_0x28c2a7,_0x61873c,_0x1a18af))[_0x7e34('0x22')](function(_0x7f509a){logger['info'](util[_0x7e34('0x4f')]('The\x20ticket\x20ID\x20is:\x20%s',_0x7f509a[_0x7e34('0x3c')]));logger[_0x7e34('0x13')](util[_0x7e34('0x4f')](_0x7e34('0x68'),_0xfbbdb8));if(_0xfbbdb8!==_0x7e34('0x69')){logger['info']('['+[_0xfbbdb8['toUpperCase']()]+']',_0x7e34('0x6a'));emit(_0x5b4ff1['remoteUri'],_0x13d592[_0x7e34('0x36')],_0x7f509a[_0x7e34('0x3c')]);}})[_0x7e34('0x11')](function(_0x2882eb){logger[_0x7e34('0x25')]('['+[_0xfbbdb8['toUpperCase']()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0x7e34('0x6b')](_0x2882eb,{'showHidden':!![],'depth':null}));});};
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