Built motion from commit (unavailable).|2.5.23
[motion2.git] / server / services / ami / trigger / integration / sugarcrm.js
index 1d2ed2e..aa74328 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xf31b=['debug','[HTTP]','merge','map','type','nameField','customField','toLowerCase','string','idField','custom_fields','push','content','variable','customVariable','Variable','POST','login','username','password','sessionID','set_relationship','queue','remoteUri','serverUrl','stripTrailingSlash','uri','%s/service/v4_1/rest.php','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','Fields','Inbound','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','users','contacts','version','charAt','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','recordingFormat','[OUTBOUND]','recordingURL','destcalleridname','destcalleridnum','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','trigger:browser:url','catch','unmanaged','lastevent','The\x20Enduser\x20ID\x20is:','toUpperCase','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/logger','sugarcrm','redis','socket.io-emitter','emit','info','Creating\x20new\x20ticket...','created_by','description','getString','Descriptions','slice','replace','duration_hours','duration_minutes','parent_id','Contacts','direction','length','forEach','variableName','set_entry','JSON','stringify','Calls','format','Basic\x20%s','toString','get_server_info','isNil','Getting\x20agent\x20with\x20name','get_entry_list','Employees','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','name','user_name','entry_list','find','value','resolve','name_value_list','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','then','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','<unknown>','Enduser\x20created.'];(function(_0x5ae7f5,_0x594e15){var _0x57d137=function(_0x42777c){while(--_0x42777c){_0x5ae7f5['push'](_0x5ae7f5['shift']());}};_0x57d137(++_0x594e15);}(_0xf31b,0x1a0));var _0xbf31=function(_0xb6eddd,_0x46e9b4){_0xb6eddd=_0xb6eddd-0x0;var _0x345e75=_0xf31b[_0xb6eddd];return _0x345e75;};'use strict';var _=require(_0xbf31('0x0'));var rp=require(_0xbf31('0x1'));var BPromise=require(_0xbf31('0x2'));var md5=require(_0xbf31('0x3'));var util=require(_0xbf31('0x4'));var Redis=require(_0xbf31('0x5'));var intUtil=require(_0xbf31('0x6'));var config=require('../../../../config/environment');var logger=require(_0xbf31('0x7'))(_0xbf31('0x8'));config['redis']=_['defaults'](config[_0xbf31('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0xbf31('0xa'))(new Redis(config[_0xbf31('0x9')]));var def={'method':'POST','json':!![]};function emit(_0x4d02dd,_0x3da1a2,_0x4d0b81){io['to'](_0x4d02dd)[_0xbf31('0xb')](_0x3da1a2,_0x4d0b81);}function getTicket(_0x23d576,_0x11cdd6,_0x1cf8cc,_0x132946,_0x77d991,_0x45df48,_0x1dc6ed,_0x363d23){logger[_0xbf31('0xc')](_0xbf31('0xd'));var _0x3d3c33=new Date();var _0x453483=[{'name':'name','value':intUtil['getString'](_0x132946['Subjects'],_0x77d991,'\x20')},{'name':'assigned_user_id','value':_0x11cdd6['id']},{'name':_0xbf31('0xe'),'value':_0x11cdd6['id']},{'name':_0xbf31('0xf'),'value':intUtil[_0xbf31('0x10')](_0x132946[_0xbf31('0x11')],_0x77d991,'\x0a')},{'name':'date_start','value':_0x3d3c33['toISOString']()[_0xbf31('0x12')](0x0,0x13)[_0xbf31('0x13')]('T','\x20')},{'name':_0xbf31('0x14'),'value':'0'},{'name':_0xbf31('0x15'),'value':'15'},{'name':_0xbf31('0x16'),'value':_0x1cf8cc['id']},{'name':'parent_type','value':_0xbf31('0x17')},{'name':'parent_name','value':_0x1cf8cc['name']},{'name':_0xbf31('0x18'),'value':_0x363d23}];if(_0x45df48[_0xbf31('0x19')]){_[_0xbf31('0x1a')](_0x45df48,function(_0x1101e4){if(_0x77d991[_0x1101e4[_0xbf31('0x1b')]]){_0x453483['push']({'name':_0x1101e4['idField'],'value':_0x77d991[_0x1101e4[_0xbf31('0x1b')]]});}});}return request({'form':{'method':_0xbf31('0x1c'),'input_type':_0xbf31('0x1d'),'response_type':'JSON','rest_data':JSON[_0xbf31('0x1e')]({'session':_0x1dc6ed['id'],'module_name':_0xbf31('0x1f'),'name_value_list':_0x453483})}});}function getAuth(_0xf968e5){return util[_0xbf31('0x20')](_0xbf31('0x21'),new Buffer(_0xf968e5['apiKey']+':X')[_0xbf31('0x22')]('base64'));}function getServerInfo(_0x557cd6){return request({'form':{'method':_0xbf31('0x23'),'input_type':_0xbf31('0x1d'),'response_type':_0xbf31('0x1d'),'rest_data':JSON[_0xbf31('0x1e')]({'session':_0x557cd6['id']})}});}function getUser(_0x1217c2,_0x421274,_0x59f899){if(!_[_0xbf31('0x24')](_0x421274)){logger[_0xbf31('0xc')](_0xbf31('0x25'),_0x421274);return request({'form':{'method':_0xbf31('0x26'),'input_type':_0xbf31('0x1d'),'response_type':_0xbf31('0x1d'),'rest_data':JSON['stringify']({'session':_0x59f899['id'],'module_name':_0xbf31('0x27'),'query':util[_0xbf31('0x20')](_0xbf31('0x28'),_0x421274),'order_by':'','offset':'0','select_fields':['id',_0xbf31('0x29'),_0xbf31('0x2a')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x55ca51){if(_0x55ca51[_0xbf31('0x2b')][_0xbf31('0x19')]){var _0x34c6c1=_[_0xbf31('0x2c')](_0x55ca51['entry_list'],function(_0x5ecaf1){return _0x5ecaf1['name_value_list']['user_name'][_0xbf31('0x2d')]===_0x421274;});if(_0x34c6c1){logger[_0xbf31('0xc')]('Agent\x20found!');return BPromise[_0xbf31('0x2e')]({'id':_0x34c6c1[_0xbf31('0x2f')]['id'][_0xbf31('0x2d')],'name':_0x34c6c1['name_value_list']['name']['value']});}}logger[_0xbf31('0xc')](_0xbf31('0x30'));return BPromise[_0xbf31('0x2e')]({'id':_0x59f899[_0xbf31('0x2f')][_0xbf31('0x31')][_0xbf31('0x2d')],'name':_0x59f899['name_value_list'][_0xbf31('0x2a')][_0xbf31('0x2d')]});});}else{logger[_0xbf31('0xc')](_0xbf31('0x32'));return BPromise[_0xbf31('0x2e')]({'id':_0x59f899[_0xbf31('0x2f')]['user_id'][_0xbf31('0x2d')],'name':_0x59f899['name_value_list']['user_name'][_0xbf31('0x2d')]});}}function getEndUser(_0x30c84c,_0x12abb0,_0x5ee047,_0x391746){logger[_0xbf31('0xc')](_0xbf31('0x33'),_0x5ee047);return request({'form':{'method':_0xbf31('0x26'),'input_type':_0xbf31('0x1d'),'response_type':_0xbf31('0x1d'),'rest_data':JSON[_0xbf31('0x1e')]({'session':_0x391746['id'],'module_name':'Contacts','query':util[_0xbf31('0x20')](_0xbf31('0x34'),_0x5ee047),'order_by':'','offset':'0','select_fields':['id',_0xbf31('0x29'),_0xbf31('0x35')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0xbf31('0x36')](function(_0x5cd331){if(_0x5cd331['entry_list'][_0xbf31('0x19')]){var _0xfd7b36=_[_0xbf31('0x2c')](_0x5cd331[_0xbf31('0x2b')],function(_0x83eae2){return _0x83eae2[_0xbf31('0x2f')]['phone_home'][_0xbf31('0x2d')]===_0x5ee047;});if(_0xfd7b36){logger[_0xbf31('0xc')](_0xbf31('0x37'));return BPromise[_0xbf31('0x2e')]({'id':_0xfd7b36[_0xbf31('0x2f')]['id']['value'],'name':_0xfd7b36[_0xbf31('0x2f')][_0xbf31('0x29')]['value'],'phone':_0xfd7b36['name_value_list'][_0xbf31('0x35')][_0xbf31('0x2d')]});}}else{logger['info'](_0xbf31('0x38'));return request({'form':{'method':_0xbf31('0x1c'),'input_type':_0xbf31('0x1d'),'response_type':_0xbf31('0x1d'),'rest_data':JSON[_0xbf31('0x1e')]({'session':_0x391746['id'],'module_name':_0xbf31('0x17'),'name_value_list':[{'name':_0xbf31('0x39'),'value':_0x12abb0!==_0xbf31('0x3a')?_0x12abb0:util[_0xbf31('0x20')]('Caller\x20-\x20%s',_0x5ee047)},{'name':_0xbf31('0x35'),'value':_0x5ee047}]})}})['then'](function(_0x5b35cd){logger[_0xbf31('0xc')](_0xbf31('0x3b'));return BPromise[_0xbf31('0x2e')]({'id':_0x5b35cd['id'],'name':_0x5b35cd[_0xbf31('0x2b')][_0xbf31('0x39')][_0xbf31('0x2d')],'phone':_0x5b35cd[_0xbf31('0x2b')][_0xbf31('0x35')][_0xbf31('0x2d')]});});}});}function request(_0x20f466){logger[_0xbf31('0x3c')](_0xbf31('0x3d'),JSON[_0xbf31('0x1e')](_0x20f466));return rp(_[_0xbf31('0x3e')](def,_0x20f466));}function getTags(_0x3d0050,_0x34379c){var _0xc5d2a4=[];if(_0x3d0050&&_0x3d0050[_0xbf31('0x19')]>0x0){_0xc5d2a4=_[_0xbf31('0x3f')](_0x3d0050,_0x34379c);}return _0xc5d2a4;}function getCustomFields(_0x565a8a,_0xed81d5){var _0x5ec937=[];var _0x5b2244={'custom_fields':[]};if(_0x565a8a[_0xbf31('0x19')]>0x0){_[_0xbf31('0x1a')](_0x565a8a,function(_0x4179b4){if(_0x4179b4[_0xbf31('0x40')]==='string'&&_0x4179b4[_0xbf31('0x41')]&&!_0x4179b4[_0xbf31('0x42')]){_0x5b2244[_0x4179b4[_0xbf31('0x41')][_0xbf31('0x43')]()]=_0x4179b4['content'][_0xbf31('0x22')]();}else if(_0x4179b4[_0xbf31('0x40')]===_0xbf31('0x44')&&_0x4179b4[_0xbf31('0x45')]&&_0x4179b4['customField']){_0x5b2244[_0xbf31('0x46')][_0xbf31('0x47')]({'id':_0x4179b4[_0xbf31('0x45')],'value':_0x4179b4[_0xbf31('0x48')][_0xbf31('0x22')]()});}else if(_0x4179b4['type']===_0xbf31('0x49')&&_0x4179b4[_0xbf31('0x1b')]&&_0x4179b4[_0xbf31('0x45')]&&_0x4179b4[_0xbf31('0x42')]){_0xed81d5[_0x4179b4[_0xbf31('0x1b')]]&&_0x5b2244[_0xbf31('0x46')][_0xbf31('0x47')]({'id':_0x4179b4['idField'],'value':_0xed81d5[_0x4179b4[_0xbf31('0x1b')]][_0xbf31('0x22')]()});}else if(_0x4179b4[_0xbf31('0x40')]===_0xbf31('0x4a')&&_0x4179b4['Variable']&&_0x4179b4[_0xbf31('0x4b')][_0xbf31('0x29')]&&_0x4179b4[_0xbf31('0x45')]&&_0x4179b4[_0xbf31('0x42')]){_0xed81d5[_0x4179b4[_0xbf31('0x4b')]['name'][_0xbf31('0x43')]()]&&_0x5b2244['custom_fields']['push']({'id':_0x4179b4[_0xbf31('0x45')],'value':_0xed81d5[_0x4179b4[_0xbf31('0x4b')][_0xbf31('0x29')]['toLowerCase']()][_0xbf31('0x22')]()});}});}return _0x5b2244;}function getConnection(_0x131cd8){return request({'method':_0xbf31('0x4c'),'form':{'method':_0xbf31('0x4d'),'input_type':'JSON','response_type':_0xbf31('0x1d'),'rest_data':JSON['stringify']({'user_auth':{'user_name':_0x131cd8[_0xbf31('0x4e')],'password':_0x131cd8[_0xbf31('0x4f')],'encryption':'PLAIN'},'application':'xCALLY\x20Motion\x20integration'})}})[_0xbf31('0x36')](function(_0xec2134){var _0xb2e8e=_0xec2134;if(_0xb2e8e['id']){def[_0xbf31('0x50')]=_0xb2e8e['id'];return BPromise['resolve'](_0xb2e8e);}else{throw new Error(util[_0xbf31('0x20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x302a68,_0x1a9328,_0x1ac090,_0x188df5,_0x52f858,_0x196f90){var _0x51700d,_0x52ccbf,_0x461224,_0x418d7c;_0x196f90[_0xbf31('0x53')]=intUtil['stripTrailingSlash'](_0x196f90[_0xbf31('0x53')]);_0x196f90['serverUrl']=intUtil[_0xbf31('0x55')](_0x196f90[_0xbf31('0x54')]);def[_0xbf31('0x56')]=util[_0xbf31('0x20')](_0xbf31('0x57'),_0x196f90[_0xbf31('0x53')]);if(_0x52f858&&_0x52f858['monitor_format']){logger[_0xbf31('0xc')]('['+_0x1a9328[_0xbf31('0x74')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1a9328[_0xbf31('0x6d')]=util[_0xbf31('0x20')](_0xbf31('0x5b'),_0x196f90[_0xbf31('0x54')],_0x1a9328['uniqueid'],md5(_0x1a9328[_0xbf31('0x5c')]));}else{_0x1a9328['recordingURL']='';}return getConnection(_0x196f90)[_0xbf31('0x36')](function(_0x3dba76){_0x418d7c=_0x3dba76;if(!_[_0xbf31('0x24')](_0x188df5)){return getUser(_0x196f90,_0x188df5[_0xbf31('0x29')],_0x418d7c);}else{return getUser(_0x196f90,null,_0x418d7c);}})[_0xbf31('0x36')](function(_0x55f4ec){_0x51700d=_0x55f4ec;logger[_0xbf31('0xc')](_0xbf31('0x5d'),_0x51700d['id']);return getEndUser(_0x196f90,_0x1a9328[_0xbf31('0x5e')],_0x1a9328['calleridnum'],_0x418d7c);})[_0xbf31('0x36')](function(_0x3ad9c2){_0x52ccbf=_0x3ad9c2;logger[_0xbf31('0xc')](_0xbf31('0x75'),_0x52ccbf['id']);return getTicket(_0x196f90,_0x51700d,_0x52ccbf,_0x1ac090,_0x1a9328,_0x1ac090['Fields'],_0x418d7c,_0xbf31('0x61'));})[_0xbf31('0x36')](function(_0x10a210){_0x461224=_0x10a210;logger[_0xbf31('0xc')](_0xbf31('0x62'));logger[_0xbf31('0xc')]('The\x20Ticket\x20ID\x20is:',_0x461224['id']);return setRelationship(_0x418d7c,_0x51700d,_0x461224,_0xbf31('0x64'));})[_0xbf31('0x36')](function(){return setRelationship(_0x418d7c,_0x52ccbf,_0x461224,'contacts');})[_0xbf31('0x36')](function(){return getServerInfo(_0x418d7c);})[_0xbf31('0x72')](function(_0x7abe28){logger['error']('['+_0x1a9328[_0xbf31('0x74')][_0xbf31('0x76')]()+']',JSON[_0xbf31('0x1e')](_0x7abe28));});};
\ No newline at end of file
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20valid',_0x1e25b1['id']));}});}function setRelationship(_0x155386,_0xe65110,_0x1c5fa4,_0x105e46){return request({'form':{'method':_0x3a95('0x51'),'input_type':_0x3a95('0x20'),'response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x155386['id'],'module_name':'Calls','module_id':_0x1c5fa4['id'],'link_field_name':_0x105e46,'related_ids':[_0xe65110['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x3a95('0x52')]=function(_0x22202c,_0x132942,_0x37eee2,_0x3998c4,_0x553f35,_0xa848b7){var _0x5377ec,_0x4bbe03,_0x36abbf,_0x5b3afc;_0xa848b7[_0x3a95('0x53')]=intUtil['stripTrailingSlash'](_0xa848b7[_0x3a95('0x53')]);_0xa848b7[_0x3a95('0x54')]=intUtil[_0x3a95('0x55')](_0xa848b7[_0x3a95('0x54')]);def[_0x3a95('0x56')]=util['format'](_0x3a95('0x57'),_0xa848b7[_0x3a95('0x53')]);if(_0x553f35&&_0x553f35['monitor_format']){logger[_0x3a95('0xd')](_0x3a95('0x58'),'Recording\x20is\x20enabled!');_0x132942[_0x3a95('0x59')]=util[_0x3a95('0x23')](_0x3a95('0x5a'),_0xa848b7['serverUrl'],_0x132942[_0x3a95('0x5b')],md5(_0x132942[_0x3a95('0x5b')]));}else{_0x132942[_0x3a95('0x59')]='';}return getConnection(_0xa848b7)[_0x3a95('0x2c')](function(_0x6f1069){_0x5b3afc=_0x6f1069;return getUser(_0xa848b7,_0x3998c4['name'],_0x5b3afc);})[_0x3a95('0x2c')](function(_0x54bd1e){_0x5377ec=_0x54bd1e;logger['info']('The\x20User\x20ID\x20is:',_0x5377ec['id']);return getEndUser(_0xa848b7,_0x132942[_0x3a95('0x5c')],_0x132942[_0x3a95('0x5d')],_0x5b3afc);})[_0x3a95('0x2c')](function(_0xcade5b){_0x4bbe03=_0xcade5b;logger[_0x3a95('0xd')](_0x3a95('0x5e'),_0x4bbe03['id']);return getTicket(_0xa848b7,_0x5377ec,_0x4bbe03,_0x37eee2,_0x132942,_0x37eee2['Fields'],_0x5b3afc,_0x3a95('0x5f'));})[_0x3a95('0x2c')](function(_0x324296){_0x36abbf=_0x324296;logger[_0x3a95('0xd')](_0x3a95('0x60'));logger[_0x3a95('0xd')]('The\x20Ticket\x20ID\x20is:',_0x36abbf['id']);return setRelationship(_0x5b3afc,_0x5377ec,_0x36abbf,_0x3a95('0x61'));})[_0x3a95('0x2c')](function(){return setRelationship(_0x5b3afc,_0x4bbe03,_0x36abbf,_0x3a95('0x62'));})['then'](function(){return getServerInfo(_0x5b3afc);})[_0x3a95('0x2c')](function(_0x9e2b5b){var _0x284c16=parseInt(_0x9e2b5b[_0x3a95('0x63')][_0x3a95('0x64')](0x0));var _0x2c4e74=util[_0x3a95('0x23')](_0x3a95('0x65'),_0xa848b7['remoteUri'],_0x36abbf['id']);if(_0x284c16>0x6){_0x2c4e74=util[_0x3a95('0x23')]('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0xa848b7['remoteUri'],_0x36abbf['id']);}logger['info'](_0x3a95('0x58'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x3a95('0x23')](_0x3a95('0x66'),_0x3998c4[_0x3a95('0xf')]),'trigger:browser:url',{'uri':_0x2c4e74});})[_0x3a95('0x67')](function(_0x25ac3c){logger[_0x3a95('0x68')](_0x3a95('0x58'),JSON[_0x3a95('0x21')](_0x25ac3c));});};exports[_0x3a95('0x69')]=function(_0x22a575,_0x4a15e9,_0xcbcde0,_0x5cc87e,_0x573f43,_0xe55a99,_0x4bfb84){var _0x478416,_0x337e77,_0x22442d,_0x3cdb73;_0xe55a99['remoteUri']=intUtil[_0x3a95('0x55')](_0xe55a99['remoteUri']);_0xe55a99[_0x3a95('0x54')]=intUtil[_0x3a95('0x55')](_0xe55a99[_0x3a95('0x54')]);def[_0x3a95('0x56')]=util[_0x3a95('0x23')](_0x3a95('0x57'),_0xe55a99[_0x3a95('0x53')]);if(_0x4bfb84&&_0x4bfb84['recordingFormat']&&_0x4bfb84[_0x3a95('0x6a')]!==_0x3a95('0x6b')){logger[_0x3a95('0xd')](_0x3a95('0x6c'),_0x3a95('0x6d'));_0x4a15e9[_0x3a95('0x59')]=util[_0x3a95('0x23')](_0x3a95('0x5a'),_0xe55a99['serverUrl'],_0x4a15e9[_0x3a95('0x5b')],md5(_0x4a15e9['uniqueid']));}return getConnection(_0xe55a99)[_0x3a95('0x2c')](function(_0x243c46){_0x3cdb73=_0x243c46;return getUser(_0xe55a99,_0x5cc87e[_0x3a95('0xf')],_0x3cdb73);})[_0x3a95('0x2c')](function(_0x6ee875){_0x478416=_0x6ee875;logger[_0x3a95('0xd')](_0x3a95('0x6e'),_0x478416['id']);return getEndUser(_0xe55a99,_0x4a15e9[_0x3a95('0x6f')],_0x4a15e9[_0x3a95('0x70')],_0x3cdb73);})[_0x3a95('0x2c')](function(_0x55a48a){_0x337e77=_0x55a48a;logger[_0x3a95('0xd')]('The\x20Enduser\x20ID\x20is:',_0x337e77['id']);return getTicket(_0xe55a99,_0x478416,_0x337e77,_0xcbcde0,_0x4a15e9,_0xcbcde0[_0x3a95('0x71')],_0x3cdb73,'Outbound');})['then'](function(_0x3c36ac){_0x22442d=_0x3c36ac;logger[_0x3a95('0xd')](_0x3a95('0x60'));logger[_0x3a95('0xd')]('The\x20Ticket\x20ID\x20is:',_0x22442d['id']);return setRelationship(_0x3cdb73,_0x478416,_0x22442d,_0x3a95('0x61'));})[_0x3a95('0x2c')](function(){return setRelationship(_0x3cdb73,_0x337e77,_0x22442d,_0x3a95('0x62'));})[_0x3a95('0x2c')](function(){return getServerInfo(_0x3cdb73);})[_0x3a95('0x2c')](function(_0x37102d){var _0x4cbaee=parseInt(_0x37102d[_0x3a95('0x63')]['charAt'](0x0));var _0x4e157c=util[_0x3a95('0x23')](_0x3a95('0x65'),_0xe55a99[_0x3a95('0x53')],_0x22442d['id']);if(_0x4cbaee>0x6){_0x4e157c=util[_0x3a95('0x23')](_0x3a95('0x72'),_0xe55a99[_0x3a95('0x53')],_0x22442d['id']);}logger['info'](_0x3a95('0x6c'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x3a95('0x66'),_0x5cc87e['name']),_0x3a95('0x73'),{'uri':_0x4e157c});})['catch'](function(_0x16e2f0){logger[_0x3a95('0x68')]('[OUTBOUND]',JSON['stringify'](_0x16e2f0));});};exports[_0x3a95('0x74')]=function(_0x52511f,_0x27e977,_0x4c4ae9,_0x30d2bc,_0x2e14c7,_0x2078ea){var _0x310627,_0x36f376,_0x3efab4,_0x319ea7;_0x2078ea[_0x3a95('0x53')]=intUtil['stripTrailingSlash'](_0x2078ea['remoteUri']);_0x2078ea[_0x3a95('0x54')]=intUtil['stripTrailingSlash'](_0x2078ea['serverUrl']);def[_0x3a95('0x56')]=util['format']('%s/service/v4_1/rest.php',_0x2078ea['remoteUri']);if(_0x2e14c7&&_0x2e14c7[_0x3a95('0x75')]){logger['info']('['+_0x27e977['lastevent']['toUpperCase']()+']',_0x3a95('0x6d'));_0x27e977[_0x3a95('0x59')]=util[_0x3a95('0x23')](_0x3a95('0x5a'),_0x2078ea['serverUrl'],_0x27e977[_0x3a95('0x5b')],md5(_0x27e977[_0x3a95('0x5b')]));}else{_0x27e977['recordingURL']='';}return getConnection(_0x2078ea)[_0x3a95('0x2c')](function(_0x56781d){_0x319ea7=_0x56781d;if(!_[_0x3a95('0x27')](_0x30d2bc)){return getUser(_0x2078ea,_0x30d2bc[_0x3a95('0xf')],_0x319ea7);}else{return getUser(_0x2078ea,null,_0x319ea7);}})[_0x3a95('0x2c')](function(_0x26edd2){_0x310627=_0x26edd2;logger['info'](_0x3a95('0x6e'),_0x310627['id']);return getEndUser(_0x2078ea,_0x27e977[_0x3a95('0x5c')],_0x27e977[_0x3a95('0x5d')],_0x319ea7);})[_0x3a95('0x2c')](function(_0x7ae776){_0x36f376=_0x7ae776;logger[_0x3a95('0xd')](_0x3a95('0x5e'),_0x36f376['id']);return getTicket(_0x2078ea,_0x310627,_0x36f376,_0x4c4ae9,_0x27e977,_0x4c4ae9[_0x3a95('0x71')],_0x319ea7,_0x3a95('0x5f'));})[_0x3a95('0x2c')](function(_0x1c6b1d){_0x3efab4=_0x1c6b1d;logger[_0x3a95('0xd')](_0x3a95('0x60'));logger['info'](_0x3a95('0x76'),_0x3efab4['id']);return setRelationship(_0x319ea7,_0x310627,_0x3efab4,_0x3a95('0x61'));})['then'](function(){return setRelationship(_0x319ea7,_0x36f376,_0x3efab4,_0x3a95('0x62'));})[_0x3a95('0x2c')](function(){return getServerInfo(_0x319ea7);})[_0x3a95('0x67')](function(_0x1eeac1){logger['error']('['+_0x27e977[_0x3a95('0x77')][_0x3a95('0x78')]()+']',JSON[_0x3a95('0x21')](_0x1eeac1));});};
\ No newline at end of file