// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa786=['../../../../config/environment','../../../../config/logger','sugarcrm','redis','defaults','localhost','POST','emit','info','Creating\x20new\x20ticket...','name','Subjects','assigned_user_id','created_by','getString','Descriptions','toISOString','slice','replace','duration_hours','duration_minutes','parent_id','Contacts','parent_name','direction','variableName','set_entry','JSON','Calls','format','Basic\x20%s','stringify','isNil','Getting\x20agent\x20with\x20name','get_entry_list','Employees','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','entry_list','find','value','Agent\x20found!','name_value_list','resolve','user_id','Searching\x20enduser\x20with\x20phone','then','length','phone_home','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','<unknown>','Caller\x20-\x20%s','Enduser\x20created.','debug','merge','forEach','string','nameField','toLowerCase','content','toString','type','customField','custom_fields','push','idField','Variable','login','password','PLAIN','xCALLY\x20Motion\x20integration','Account\x20%d\x20is\x20not\x20valid','queue','remoteUri','stripTrailingSlash','serverUrl','%s/service/v4_1/rest.php','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Inbound','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','users','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','outbound','uri','recordingFormat','none','[OUTBOUND]','destcalleridname','Outbound','error','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','bluebird','util'];(function(_0x4c440b,_0x3ea627){var _0x2d48cf=function(_0x56bac7){while(--_0x56bac7){_0x4c440b['push'](_0x4c440b['shift']());}};_0x2d48cf(++_0x3ea627);}(_0xa786,0x71));var _0x6a78=function(_0x5af71c,_0x2f6a6e){_0x5af71c=_0x5af71c-0x0;var _0x31a753=_0xa786[_0x5af71c];return _0x31a753;};'use strict';var _=require(_0x6a78('0x0'));var rp=require(_0x6a78('0x1'));var BPromise=require(_0x6a78('0x2'));var md5=require('md5');var util=require(_0x6a78('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x6a78('0x4'));var logger=require(_0x6a78('0x5'))(_0x6a78('0x6'));config[_0x6a78('0x7')]=_[_0x6a78('0x8')](config[_0x6a78('0x7')],{'host':_0x6a78('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x6a78('0x7')]));var def={'method':_0x6a78('0xa'),'json':!![]};function emit(_0x23ebbd,_0x30debf,_0x3dcfa4){io['to'](_0x23ebbd)[_0x6a78('0xb')](_0x30debf,_0x3dcfa4);}function getTicket(_0x1264c6,_0x2364b5,_0x43e233,_0x5dd2d2,_0x25b436,_0x1fca69,_0x1d0fac,_0x562d96){logger[_0x6a78('0xc')](_0x6a78('0xd'));var _0x328130=new Date();var _0x39b92a=[{'name':_0x6a78('0xe'),'value':intUtil['getString'](_0x5dd2d2[_0x6a78('0xf')],_0x25b436,'\x20')},{'name':_0x6a78('0x10'),'value':_0x2364b5['id']},{'name':_0x6a78('0x11'),'value':_0x2364b5['id']},{'name':'description','value':intUtil[_0x6a78('0x12')](_0x5dd2d2[_0x6a78('0x13')],_0x25b436,'\x0a')},{'name':'date_start','value':_0x328130[_0x6a78('0x14')]()[_0x6a78('0x15')](0x0,0x13)[_0x6a78('0x16')]('T','\x20')},{'name':_0x6a78('0x17'),'value':'0'},{'name':_0x6a78('0x18'),'value':'15'},{'name':_0x6a78('0x19'),'value':_0x43e233['id']},{'name':'parent_type','value':_0x6a78('0x1a')},{'name':_0x6a78('0x1b'),'value':_0x43e233[_0x6a78('0xe')]},{'name':_0x6a78('0x1c'),'value':_0x562d96}];if(_0x1fca69['length']){_['forEach'](_0x1fca69,function(_0x460991){if(_0x25b436[_0x460991['variableName']]){_0x39b92a['push']({'name':_0x460991['idField'],'value':_0x25b436[_0x460991[_0x6a78('0x1d')]]});}});}return request({'form':{'method':_0x6a78('0x1e'),'input_type':_0x6a78('0x1f'),'response_type':'JSON','rest_data':JSON['stringify']({'session':_0x1d0fac['id'],'module_name':_0x6a78('0x20'),'name_value_list':_0x39b92a})}});}function getAuth(_0x29dec5){return util[_0x6a78('0x21')](_0x6a78('0x22'),new Buffer(_0x29dec5['apiKey']+':X')['toString']('base64'));}function getServerInfo(_0xd57884){return request({'form':{'method':'get_server_info','input_type':_0x6a78('0x1f'),'response_type':_0x6a78('0x1f'),'rest_data':JSON[_0x6a78('0x23')]({'session':_0xd57884['id']})}});}function getUser(_0x4b47b6,_0x49f711,_0xa5f42f){if(!_[_0x6a78('0x24')](_0x49f711)){logger[_0x6a78('0xc')](_0x6a78('0x25'),_0x49f711);return request({'form':{'method':_0x6a78('0x26'),'input_type':_0x6a78('0x1f'),'response_type':_0x6a78('0x1f'),'rest_data':JSON['stringify']({'session':_0xa5f42f['id'],'module_name':_0x6a78('0x27'),'query':util[_0x6a78('0x21')](_0x6a78('0x28'),_0x49f711),'order_by':'','offset':'0','select_fields':['id','name',_0x6a78('0x29')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0xbe2627){if(_0xbe2627[_0x6a78('0x2a')]['length']){var _0x1154d2=_[_0x6a78('0x2b')](_0xbe2627[_0x6a78('0x2a')],function(_0x149105){return _0x149105['name_value_list'][_0x6a78('0x29')][_0x6a78('0x2c')]===_0x49f711;});if(_0x1154d2){logger[_0x6a78('0xc')](_0x6a78('0x2d'));return BPromise['resolve']({'id':_0x1154d2[_0x6a78('0x2e')]['id'][_0x6a78('0x2c')],'name':_0x1154d2[_0x6a78('0x2e')]['name'][_0x6a78('0x2c')]});}}logger[_0x6a78('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x6a78('0x2f')]({'id':_0xa5f42f[_0x6a78('0x2e')][_0x6a78('0x30')][_0x6a78('0x2c')],'name':_0xa5f42f[_0x6a78('0x2e')]['user_name'][_0x6a78('0x2c')]});});}else{logger[_0x6a78('0xc')]('Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!');return BPromise[_0x6a78('0x2f')]({'id':_0xa5f42f[_0x6a78('0x2e')][_0x6a78('0x30')][_0x6a78('0x2c')],'name':_0xa5f42f[_0x6a78('0x2e')][_0x6a78('0x29')]['value']});}}function getEndUser(_0x307661,_0x494a14,_0x23d91f,_0x237ae9){logger[_0x6a78('0xc')](_0x6a78('0x31'),_0x23d91f);return request({'form':{'method':_0x6a78('0x26'),'input_type':_0x6a78('0x1f'),'response_type':_0x6a78('0x1f'),'rest_data':JSON[_0x6a78('0x23')]({'session':_0x237ae9['id'],'module_name':_0x6a78('0x1a'),'query':util['format']('contacts.phone_home\x20=\x20\x22%s\x22',_0x23d91f),'order_by':'','offset':'0','select_fields':['id',_0x6a78('0xe'),'phone_home'],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x6a78('0x32')](function(_0x50cc5b){if(_0x50cc5b[_0x6a78('0x2a')][_0x6a78('0x33')]){var _0x25464f=_[_0x6a78('0x2b')](_0x50cc5b[_0x6a78('0x2a')],function(_0x24405a){return _0x24405a['name_value_list'][_0x6a78('0x34')][_0x6a78('0x2c')]===_0x23d91f;});if(_0x25464f){logger[_0x6a78('0xc')]('Enduser\x20found!');return BPromise[_0x6a78('0x2f')]({'id':_0x25464f['name_value_list']['id'][_0x6a78('0x2c')],'name':_0x25464f[_0x6a78('0x2e')][_0x6a78('0xe')][_0x6a78('0x2c')],'phone':_0x25464f['name_value_list']['phone_home']['value']});}}else{logger[_0x6a78('0xc')](_0x6a78('0x35'));return request({'form':{'method':'set_entry','input_type':_0x6a78('0x1f'),'response_type':_0x6a78('0x1f'),'rest_data':JSON[_0x6a78('0x23')]({'session':_0x237ae9['id'],'module_name':_0x6a78('0x1a'),'name_value_list':[{'name':_0x6a78('0x36'),'value':_0x494a14!==_0x6a78('0x37')?_0x494a14:util['format'](_0x6a78('0x38'),_0x23d91f)},{'name':_0x6a78('0x34'),'value':_0x23d91f}]})}})[_0x6a78('0x32')](function(_0x1cd7bb){logger[_0x6a78('0xc')](_0x6a78('0x39'));return BPromise[_0x6a78('0x2f')]({'id':_0x1cd7bb['id'],'name':_0x1cd7bb['entry_list'][_0x6a78('0x36')]['value'],'phone':_0x1cd7bb[_0x6a78('0x2a')]['phone_home']['value']});});}});}function request(_0xc8f3e8){logger[_0x6a78('0x3a')]('[HTTP]',JSON[_0x6a78('0x23')](_0xc8f3e8));return rp(_[_0x6a78('0x3b')](def,_0xc8f3e8));}function getTags(_0x1ad602,_0x4206ec){var _0x1751c8=[];if(_0x1ad602&&_0x1ad602['length']>0x0){_0x1751c8=_['map'](_0x1ad602,_0x4206ec);}return _0x1751c8;}function getCustomFields(_0x13efbf,_0x177aa3){var _0x3718bb=[];var _0x36f7fa={'custom_fields':[]};if(_0x13efbf[_0x6a78('0x33')]>0x0){_[_0x6a78('0x3c')](_0x13efbf,function(_0x3d5848){if(_0x3d5848['type']===_0x6a78('0x3d')&&_0x3d5848[_0x6a78('0x3e')]&&!_0x3d5848['customField']){_0x36f7fa[_0x3d5848[_0x6a78('0x3e')][_0x6a78('0x3f')]()]=_0x3d5848[_0x6a78('0x40')][_0x6a78('0x41')]();}else if(_0x3d5848[_0x6a78('0x42')]===_0x6a78('0x3d')&&_0x3d5848['idField']&&_0x3d5848[_0x6a78('0x43')]){_0x36f7fa[_0x6a78('0x44')][_0x6a78('0x45')]({'id':_0x3d5848[_0x6a78('0x46')],'value':_0x3d5848[_0x6a78('0x40')]['toString']()});}else if(_0x3d5848[_0x6a78('0x42')]==='variable'&&_0x3d5848[_0x6a78('0x1d')]&&_0x3d5848[_0x6a78('0x46')]&&_0x3d5848['customField']){_0x177aa3[_0x3d5848[_0x6a78('0x1d')]]&&_0x36f7fa['custom_fields'][_0x6a78('0x45')]({'id':_0x3d5848[_0x6a78('0x46')],'value':_0x177aa3[_0x3d5848[_0x6a78('0x1d')]][_0x6a78('0x41')]()});}else if(_0x3d5848[_0x6a78('0x42')]==='customVariable'&&_0x3d5848['Variable']&&_0x3d5848[_0x6a78('0x47')][_0x6a78('0xe')]&&_0x3d5848[_0x6a78('0x46')]&&_0x3d5848[_0x6a78('0x43')]){_0x177aa3[_0x3d5848['Variable'][_0x6a78('0xe')][_0x6a78('0x3f')]()]&&_0x36f7fa[_0x6a78('0x44')]['push']({'id':_0x3d5848['idField'],'value':_0x177aa3[_0x3d5848[_0x6a78('0x47')]['name']['toLowerCase']()][_0x6a78('0x41')]()});}});}return _0x36f7fa;}function getConnection(_0x243164){return request({'method':_0x6a78('0xa'),'form':{'method':_0x6a78('0x48'),'input_type':_0x6a78('0x1f'),'response_type':'JSON','rest_data':JSON['stringify']({'user_auth':{'user_name':_0x243164['username'],'password':_0x243164[_0x6a78('0x49')],'encryption':_0x6a78('0x4a')},'application':_0x6a78('0x4b')})}})['then'](function(_0x4e6456){var _0x2ff842=_0x4e6456;if(_0x2ff842['id']){def['sessionID']=_0x2ff842['id'];return BPromise[_0x6a78('0x2f')](_0x2ff842);}else{throw new Error(util[_0x6a78('0x21')](_0x6a78('0x4c'),_0x243164['id']));}});}function setRelationship(_0x1a3d67,_0x414cca,_0x33edfd,_0x22e502){return request({'form':{'method':'set_relationship','input_type':'JSON','response_type':'JSON','rest_data':JSON[_0x6a78('0x23')]({'session':_0x1a3d67['id'],'module_name':'Calls','module_id':_0x33edfd['id'],'link_field_name':_0x22e502,'related_ids':[_0x414cca['id']]})}});}exports[_0x6a78('0x4d')]=function(_0x28c0b4,_0x27a62b,_0x3250a1,_0x4e8dcb,_0x287c9b,_0x39b217){var _0x536a96,_0x3f6ef1,_0x20a99d,_0x19501b;_0x39b217[_0x6a78('0x4e')]=intUtil[_0x6a78('0x4f')](_0x39b217['remoteUri']);_0x39b217[_0x6a78('0x50')]=intUtil[_0x6a78('0x4f')](_0x39b217[_0x6a78('0x50')]);def['uri']=util['format'](_0x6a78('0x51'),_0x39b217[_0x6a78('0x4e')]);if(_0x287c9b&&_0x287c9b['monitor_format']){logger[_0x6a78('0xc')](_0x6a78('0x52'),_0x6a78('0x53'));_0x27a62b[_0x6a78('0x54')]=util[_0x6a78('0x21')](_0x6a78('0x55'),_0x39b217['serverUrl'],_0x27a62b['uniqueid'],md5(_0x27a62b[_0x6a78('0x56')]));}else{_0x27a62b[_0x6a78('0x54')]='';}return getConnection(_0x39b217)[_0x6a78('0x32')](function(_0x476616){_0x19501b=_0x476616;return getUser(_0x39b217,_0x4e8dcb[_0x6a78('0xe')],_0x19501b);})[_0x6a78('0x32')](function(_0x2bc65b){_0x536a96=_0x2bc65b;logger[_0x6a78('0xc')](_0x6a78('0x57'),_0x536a96['id']);return getEndUser(_0x39b217,_0x27a62b[_0x6a78('0x58')],_0x27a62b[_0x6a78('0x59')],_0x19501b);})['then'](function(_0xec7051){_0x3f6ef1=_0xec7051;logger[_0x6a78('0xc')](_0x6a78('0x5a'),_0x3f6ef1['id']);return getTicket(_0x39b217,_0x536a96,_0x3f6ef1,_0x3250a1,_0x27a62b,_0x3250a1[_0x6a78('0x5b')],_0x19501b,_0x6a78('0x5c'));})['then'](function(_0x111182){_0x20a99d=_0x111182;logger[_0x6a78('0xc')](_0x6a78('0x5d'));logger[_0x6a78('0xc')](_0x6a78('0x5e'),_0x20a99d['id']);return setRelationship(_0x19501b,_0x536a96,_0x20a99d,_0x6a78('0x5f'));})[_0x6a78('0x32')](function(){return setRelationship(_0x19501b,_0x3f6ef1,_0x20a99d,_0x6a78('0x60'));})[_0x6a78('0x32')](function(){return getServerInfo(_0x19501b);})['then'](function(_0x29a19e){var _0x83c46c=parseInt(_0x29a19e[_0x6a78('0x61')][_0x6a78('0x62')](0x0));var _0x462f83=util[_0x6a78('0x21')](_0x6a78('0x63'),_0x39b217[_0x6a78('0x4e')],_0x20a99d['id']);if(_0x83c46c>0x6){_0x462f83=util[_0x6a78('0x21')](_0x6a78('0x64'),_0x39b217[_0x6a78('0x4e')],_0x20a99d['id']);}logger[_0x6a78('0xc')](_0x6a78('0x52'),_0x6a78('0x65'));emit(util['format'](_0x6a78('0x66'),_0x4e8dcb[_0x6a78('0xe')]),_0x6a78('0x67'),{'uri':_0x462f83});})[_0x6a78('0x68')](function(_0x5dbc06){logger['error'](_0x6a78('0x52'),JSON[_0x6a78('0x23')](_0x5dbc06));});};exports[_0x6a78('0x69')]=function(_0x9dfae6,_0x14282a,_0x523248,_0x14dacf,_0x140644,_0x2eb284,_0x46a45f){var _0x4f6495,_0x365a0a,_0x1da6c5,_0x1091ac;_0x2eb284['remoteUri']=intUtil['stripTrailingSlash'](_0x2eb284[_0x6a78('0x4e')]);_0x2eb284['serverUrl']=intUtil[_0x6a78('0x4f')](_0x2eb284[_0x6a78('0x50')]);def[_0x6a78('0x6a')]=util[_0x6a78('0x21')](_0x6a78('0x51'),_0x2eb284[_0x6a78('0x4e')]);if(_0x46a45f&&_0x46a45f[_0x6a78('0x6b')]&&_0x46a45f['recordingFormat']!==_0x6a78('0x6c')){logger[_0x6a78('0xc')](_0x6a78('0x6d'),_0x6a78('0x53'));_0x14282a[_0x6a78('0x54')]=util[_0x6a78('0x21')](_0x6a78('0x55'),_0x2eb284[_0x6a78('0x50')],_0x14282a[_0x6a78('0x56')],md5(_0x14282a[_0x6a78('0x56')]));}return getConnection(_0x2eb284)['then'](function(_0x420d23){_0x1091ac=_0x420d23;return getUser(_0x2eb284,_0x14dacf[_0x6a78('0xe')],_0x1091ac);})['then'](function(_0x1ce04d){_0x4f6495=_0x1ce04d;logger[_0x6a78('0xc')]('The\x20User\x20ID\x20is:',_0x4f6495['id']);return getEndUser(_0x2eb284,_0x14282a[_0x6a78('0x6e')],_0x14282a['destcalleridnum'],_0x1091ac);})[_0x6a78('0x32')](function(_0x4b06eb){_0x365a0a=_0x4b06eb;logger[_0x6a78('0xc')](_0x6a78('0x5a'),_0x365a0a['id']);return getTicket(_0x2eb284,_0x4f6495,_0x365a0a,_0x523248,_0x14282a,_0x523248[_0x6a78('0x5b')],_0x1091ac,_0x6a78('0x6f'));})[_0x6a78('0x32')](function(_0x59f51e){_0x1da6c5=_0x59f51e;logger['info'](_0x6a78('0x5d'));logger[_0x6a78('0xc')](_0x6a78('0x5e'),_0x1da6c5['id']);return setRelationship(_0x1091ac,_0x4f6495,_0x1da6c5,_0x6a78('0x5f'));})[_0x6a78('0x32')](function(){return setRelationship(_0x1091ac,_0x365a0a,_0x1da6c5,'contacts');})[_0x6a78('0x32')](function(){return getServerInfo(_0x1091ac);})[_0x6a78('0x32')](function(_0x5c68f7){var _0x37a323=parseInt(_0x5c68f7[_0x6a78('0x61')]['charAt'](0x0));var _0x2231d=util[_0x6a78('0x21')](_0x6a78('0x63'),_0x2eb284[_0x6a78('0x4e')],_0x1da6c5['id']);if(_0x37a323>0x6){_0x2231d=util[_0x6a78('0x21')](_0x6a78('0x64'),_0x2eb284[_0x6a78('0x4e')],_0x1da6c5['id']);}logger[_0x6a78('0xc')](_0x6a78('0x6d'),_0x6a78('0x65'));emit(util['format']('user:%s',_0x14dacf[_0x6a78('0xe')]),'trigger:browser:url',{'uri':_0x2231d});})[_0x6a78('0x68')](function(_0x1a0b07){logger[_0x6a78('0x70')](_0x6a78('0x6d'),JSON[_0x6a78('0x23')](_0x1a0b07));});};exports[_0x6a78('0x71')]=function(_0x233a81,_0x5707a0,_0xe371a6,_0x29a90d,_0x7afe8c,_0x4e448c){var _0x14f380,_0x31b825,_0x1e3756,_0x55557d;_0x4e448c[_0x6a78('0x4e')]=intUtil[_0x6a78('0x4f')](_0x4e448c[_0x6a78('0x4e')]);_0x4e448c[_0x6a78('0x50')]=intUtil[_0x6a78('0x4f')](_0x4e448c[_0x6a78('0x50')]);def['uri']=util['format']('%s/service/v4_1/rest.php',_0x4e448c[_0x6a78('0x4e')]);if(_0x7afe8c&&_0x7afe8c[_0x6a78('0x72')]){logger[_0x6a78('0xc')]('['+_0x5707a0[_0x6a78('0x73')][_0x6a78('0x74')]()+']',_0x6a78('0x53'));_0x5707a0['recordingURL']=util[_0x6a78('0x21')](_0x6a78('0x55'),_0x4e448c[_0x6a78('0x50')],_0x5707a0[_0x6a78('0x56')],md5(_0x5707a0[_0x6a78('0x56')]));}else{_0x5707a0[_0x6a78('0x54')]='';}return getConnection(_0x4e448c)[_0x6a78('0x32')](function(_0x59ee3f){_0x55557d=_0x59ee3f;if(!_[_0x6a78('0x24')](_0x29a90d)){return getUser(_0x4e448c,_0x29a90d[_0x6a78('0xe')],_0x55557d);}else{return getUser(_0x4e448c,null,_0x55557d);}})['then'](function(_0x434f86){_0x14f380=_0x434f86;logger[_0x6a78('0xc')](_0x6a78('0x57'),_0x14f380['id']);return getEndUser(_0x4e448c,_0x5707a0[_0x6a78('0x58')],_0x5707a0['calleridnum'],_0x55557d);})[_0x6a78('0x32')](function(_0x26700d){_0x31b825=_0x26700d;logger['info']('The\x20Enduser\x20ID\x20is:',_0x31b825['id']);return getTicket(_0x4e448c,_0x14f380,_0x31b825,_0xe371a6,_0x5707a0,_0xe371a6[_0x6a78('0x5b')],_0x55557d,_0x6a78('0x5c'));})[_0x6a78('0x32')](function(_0x53eaa4){_0x1e3756=_0x53eaa4;logger['info'](_0x6a78('0x5d'));logger['info'](_0x6a78('0x5e'),_0x1e3756['id']);return setRelationship(_0x55557d,_0x14f380,_0x1e3756,_0x6a78('0x5f'));})[_0x6a78('0x32')](function(){return setRelationship(_0x55557d,_0x31b825,_0x1e3756,_0x6a78('0x60'));})[_0x6a78('0x32')](function(){return getServerInfo(_0x55557d);})['catch'](function(_0x2ccefe){logger[_0x6a78('0x70')]('['+_0x5707a0[_0x6a78('0x73')]['toUpperCase']()+']',JSON[_0x6a78('0x23')](_0x2ccefe));});};
\ No newline at end of file
+var _0xa953=['Descriptions','toISOString','replace','duration_minutes','parent_id','Contacts','parent_name','direction','length','idField','variableName','set_entry','JSON','stringify','Calls','format','apiKey','toString','get_server_info','isNil','get_entry_list','Employees','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','then','find','entry_list','name_value_list','value','Agent\x20found!','resolve','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','<unknown>','Caller\x20-\x20%s','Enduser\x20created.','debug','map','forEach','type','string','nameField','customField','content','custom_fields','push','customVariable','Variable','toLowerCase','login','username','password','PLAIN','xCALLY\x20Motion\x20integration','sessionID','set_relationship','queue','remoteUri','serverUrl','stripTrailingSlash','uri','%s/service/v4_1/rest.php','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Inbound','Ticket\x20created!','users','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','user:%s','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','Fields','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','trigger:browser:url','unmanaged','monitor_format','The\x20Ticket\x20ID\x20is:','lastevent','toUpperCase','lodash','request-promise','bluebird','md5','ioredis','./util','../../../../config/environment','defaults','redis','localhost','socket.io-emitter','POST','emit','info','Creating\x20new\x20ticket...','name','getString','assigned_user_id','created_by','description'];(function(_0x19b0b1,_0x3d740b){var _0x355f8d=function(_0x124226){while(--_0x124226){_0x19b0b1['push'](_0x19b0b1['shift']());}};_0x355f8d(++_0x3d740b);}(_0xa953,0x1d0));var _0x3a95=function(_0x58d4ce,_0x154425){_0x58d4ce=_0x58d4ce-0x0;var _0x3c5170=_0xa953[_0x58d4ce];return _0x3c5170;};'use strict';var _=require(_0x3a95('0x0'));var rp=require(_0x3a95('0x1'));var BPromise=require(_0x3a95('0x2'));var md5=require(_0x3a95('0x3'));var util=require('util');var Redis=require(_0x3a95('0x4'));var intUtil=require(_0x3a95('0x5'));var config=require(_0x3a95('0x6'));var logger=require('../../../../config/logger')('sugarcrm');config['redis']=_[_0x3a95('0x7')](config[_0x3a95('0x8')],{'host':_0x3a95('0x9'),'port':0x18eb});var io=require(_0x3a95('0xa'))(new Redis(config[_0x3a95('0x8')]));var def={'method':_0x3a95('0xb'),'json':!![]};function emit(_0x185867,_0x54fd1a,_0x598d87){io['to'](_0x185867)[_0x3a95('0xc')](_0x54fd1a,_0x598d87);}function getTicket(_0x5ed83e,_0x4e261f,_0x3fe758,_0x567617,_0x36d005,_0x157b4c,_0x5cafa3,_0x92802c){logger[_0x3a95('0xd')](_0x3a95('0xe'));var _0x5955e3=new Date();var _0x886207=[{'name':_0x3a95('0xf'),'value':intUtil[_0x3a95('0x10')](_0x567617['Subjects'],_0x36d005,'\x20')},{'name':_0x3a95('0x11'),'value':_0x4e261f['id']},{'name':_0x3a95('0x12'),'value':_0x4e261f['id']},{'name':_0x3a95('0x13'),'value':intUtil[_0x3a95('0x10')](_0x567617[_0x3a95('0x14')],_0x36d005,'\x0a')},{'name':'date_start','value':_0x5955e3[_0x3a95('0x15')]()['slice'](0x0,0x13)[_0x3a95('0x16')]('T','\x20')},{'name':'duration_hours','value':'0'},{'name':_0x3a95('0x17'),'value':'15'},{'name':_0x3a95('0x18'),'value':_0x3fe758['id']},{'name':'parent_type','value':_0x3a95('0x19')},{'name':_0x3a95('0x1a'),'value':_0x3fe758[_0x3a95('0xf')]},{'name':_0x3a95('0x1b'),'value':_0x92802c}];if(_0x157b4c[_0x3a95('0x1c')]){_['forEach'](_0x157b4c,function(_0x5bde82){if(_0x36d005[_0x5bde82['variableName']]){_0x886207['push']({'name':_0x5bde82[_0x3a95('0x1d')],'value':_0x36d005[_0x5bde82[_0x3a95('0x1e')]]});}});}return request({'form':{'method':_0x3a95('0x1f'),'input_type':_0x3a95('0x20'),'response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x5cafa3['id'],'module_name':_0x3a95('0x22'),'name_value_list':_0x886207})}});}function getAuth(_0x593850){return util[_0x3a95('0x23')]('Basic\x20%s',new Buffer(_0x593850[_0x3a95('0x24')]+':X')[_0x3a95('0x25')]('base64'));}function getServerInfo(_0x3cff9e){return request({'form':{'method':_0x3a95('0x26'),'input_type':_0x3a95('0x20'),'response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x3cff9e['id']})}});}function getUser(_0x323c09,_0x40bf5e,_0x3aa82e){if(!_[_0x3a95('0x27')](_0x40bf5e)){logger[_0x3a95('0xd')]('Getting\x20agent\x20with\x20name',_0x40bf5e);return request({'form':{'method':_0x3a95('0x28'),'input_type':'JSON','response_type':_0x3a95('0x20'),'rest_data':JSON['stringify']({'session':_0x3aa82e['id'],'module_name':_0x3a95('0x29'),'query':util[_0x3a95('0x23')](_0x3a95('0x2a'),_0x40bf5e),'order_by':'','offset':'0','select_fields':['id',_0x3a95('0xf'),_0x3a95('0x2b')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x3a95('0x2c')](function(_0x510bdc){if(_0x510bdc['entry_list'][_0x3a95('0x1c')]){var _0x235193=_[_0x3a95('0x2d')](_0x510bdc[_0x3a95('0x2e')],function(_0x84f61f){return _0x84f61f[_0x3a95('0x2f')]['user_name'][_0x3a95('0x30')]===_0x40bf5e;});if(_0x235193){logger[_0x3a95('0xd')](_0x3a95('0x31'));return BPromise[_0x3a95('0x32')]({'id':_0x235193[_0x3a95('0x2f')]['id'][_0x3a95('0x30')],'name':_0x235193['name_value_list'][_0x3a95('0xf')]['value']});}}logger['info'](_0x3a95('0x33'));return BPromise[_0x3a95('0x32')]({'id':_0x3aa82e['name_value_list'][_0x3a95('0x34')][_0x3a95('0x30')],'name':_0x3aa82e[_0x3a95('0x2f')][_0x3a95('0x2b')][_0x3a95('0x30')]});});}else{logger[_0x3a95('0xd')](_0x3a95('0x35'));return BPromise[_0x3a95('0x32')]({'id':_0x3aa82e[_0x3a95('0x2f')][_0x3a95('0x34')][_0x3a95('0x30')],'name':_0x3aa82e[_0x3a95('0x2f')][_0x3a95('0x2b')][_0x3a95('0x30')]});}}function getEndUser(_0x4a1d99,_0x1a75a5,_0x569517,_0x4632ca){logger[_0x3a95('0xd')]('Searching\x20enduser\x20with\x20phone',_0x569517);return request({'form':{'method':_0x3a95('0x28'),'input_type':_0x3a95('0x20'),'response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x4632ca['id'],'module_name':'Contacts','query':util[_0x3a95('0x23')](_0x3a95('0x36'),_0x569517),'order_by':'','offset':'0','select_fields':['id',_0x3a95('0xf'),_0x3a95('0x37')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x546402){if(_0x546402['entry_list']['length']){var _0x337115=_[_0x3a95('0x2d')](_0x546402[_0x3a95('0x2e')],function(_0x10c039){return _0x10c039[_0x3a95('0x2f')][_0x3a95('0x37')][_0x3a95('0x30')]===_0x569517;});if(_0x337115){logger[_0x3a95('0xd')](_0x3a95('0x38'));return BPromise[_0x3a95('0x32')]({'id':_0x337115[_0x3a95('0x2f')]['id'][_0x3a95('0x30')],'name':_0x337115['name_value_list'][_0x3a95('0xf')][_0x3a95('0x30')],'phone':_0x337115['name_value_list'][_0x3a95('0x37')][_0x3a95('0x30')]});}}else{logger[_0x3a95('0xd')](_0x3a95('0x39'));return request({'form':{'method':_0x3a95('0x1f'),'input_type':'JSON','response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x4632ca['id'],'module_name':_0x3a95('0x19'),'name_value_list':[{'name':_0x3a95('0x3a'),'value':_0x1a75a5!==_0x3a95('0x3b')?_0x1a75a5:util['format'](_0x3a95('0x3c'),_0x569517)},{'name':_0x3a95('0x37'),'value':_0x569517}]})}})[_0x3a95('0x2c')](function(_0x32fd52){logger[_0x3a95('0xd')](_0x3a95('0x3d'));return BPromise[_0x3a95('0x32')]({'id':_0x32fd52['id'],'name':_0x32fd52['entry_list']['first_name'][_0x3a95('0x30')],'phone':_0x32fd52[_0x3a95('0x2e')][_0x3a95('0x37')][_0x3a95('0x30')]});});}});}function request(_0xb84ae5){logger[_0x3a95('0x3e')]('[HTTP]',JSON['stringify'](_0xb84ae5));return rp(_['merge'](def,_0xb84ae5));}function getTags(_0x32d3ee,_0x3399ca){var _0x29c768=[];if(_0x32d3ee&&_0x32d3ee['length']>0x0){_0x29c768=_[_0x3a95('0x3f')](_0x32d3ee,_0x3399ca);}return _0x29c768;}function getCustomFields(_0xa92429,_0x12b8f2){var _0x245039=[];var _0x381554={'custom_fields':[]};if(_0xa92429[_0x3a95('0x1c')]>0x0){_[_0x3a95('0x40')](_0xa92429,function(_0x590f5a){if(_0x590f5a[_0x3a95('0x41')]===_0x3a95('0x42')&&_0x590f5a[_0x3a95('0x43')]&&!_0x590f5a[_0x3a95('0x44')]){_0x381554[_0x590f5a[_0x3a95('0x43')]['toLowerCase']()]=_0x590f5a[_0x3a95('0x45')][_0x3a95('0x25')]();}else if(_0x590f5a['type']===_0x3a95('0x42')&&_0x590f5a[_0x3a95('0x1d')]&&_0x590f5a[_0x3a95('0x44')]){_0x381554[_0x3a95('0x46')][_0x3a95('0x47')]({'id':_0x590f5a[_0x3a95('0x1d')],'value':_0x590f5a[_0x3a95('0x45')]['toString']()});}else if(_0x590f5a['type']==='variable'&&_0x590f5a[_0x3a95('0x1e')]&&_0x590f5a[_0x3a95('0x1d')]&&_0x590f5a['customField']){_0x12b8f2[_0x590f5a[_0x3a95('0x1e')]]&&_0x381554[_0x3a95('0x46')]['push']({'id':_0x590f5a[_0x3a95('0x1d')],'value':_0x12b8f2[_0x590f5a[_0x3a95('0x1e')]][_0x3a95('0x25')]()});}else if(_0x590f5a[_0x3a95('0x41')]===_0x3a95('0x48')&&_0x590f5a['Variable']&&_0x590f5a[_0x3a95('0x49')][_0x3a95('0xf')]&&_0x590f5a[_0x3a95('0x1d')]&&_0x590f5a[_0x3a95('0x44')]){_0x12b8f2[_0x590f5a['Variable'][_0x3a95('0xf')][_0x3a95('0x4a')]()]&&_0x381554['custom_fields']['push']({'id':_0x590f5a[_0x3a95('0x1d')],'value':_0x12b8f2[_0x590f5a['Variable']['name'][_0x3a95('0x4a')]()]['toString']()});}});}return _0x381554;}function getConnection(_0x1e25b1){return request({'method':_0x3a95('0xb'),'form':{'method':_0x3a95('0x4b'),'input_type':_0x3a95('0x20'),'response_type':'JSON','rest_data':JSON[_0x3a95('0x21')]({'user_auth':{'user_name':_0x1e25b1[_0x3a95('0x4c')],'password':_0x1e25b1[_0x3a95('0x4d')],'encryption':_0x3a95('0x4e')},'application':_0x3a95('0x4f')})}})['then'](function(_0x24c26f){var _0x33a043=_0x24c26f;if(_0x33a043['id']){def[_0x3a95('0x50')]=_0x33a043['id'];return BPromise['resolve'](_0x33a043);}else{throw new Error(util[_0x3a95('0x23')]('Account\x20%d\x20is\x20not\x20valid',_0x1e25b1['id']));}});}function setRelationship(_0x155386,_0xe65110,_0x1c5fa4,_0x105e46){return request({'form':{'method':_0x3a95('0x51'),'input_type':_0x3a95('0x20'),'response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x155386['id'],'module_name':'Calls','module_id':_0x1c5fa4['id'],'link_field_name':_0x105e46,'related_ids':[_0xe65110['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x3a95('0x52')]=function(_0x22202c,_0x132942,_0x37eee2,_0x3998c4,_0x553f35,_0xa848b7){var _0x5377ec,_0x4bbe03,_0x36abbf,_0x5b3afc;_0xa848b7[_0x3a95('0x53')]=intUtil['stripTrailingSlash'](_0xa848b7[_0x3a95('0x53')]);_0xa848b7[_0x3a95('0x54')]=intUtil[_0x3a95('0x55')](_0xa848b7[_0x3a95('0x54')]);def[_0x3a95('0x56')]=util['format'](_0x3a95('0x57'),_0xa848b7[_0x3a95('0x53')]);if(_0x553f35&&_0x553f35['monitor_format']){logger[_0x3a95('0xd')](_0x3a95('0x58'),'Recording\x20is\x20enabled!');_0x132942[_0x3a95('0x59')]=util[_0x3a95('0x23')](_0x3a95('0x5a'),_0xa848b7['serverUrl'],_0x132942[_0x3a95('0x5b')],md5(_0x132942[_0x3a95('0x5b')]));}else{_0x132942[_0x3a95('0x59')]='';}return getConnection(_0xa848b7)[_0x3a95('0x2c')](function(_0x6f1069){_0x5b3afc=_0x6f1069;return getUser(_0xa848b7,_0x3998c4['name'],_0x5b3afc);})[_0x3a95('0x2c')](function(_0x54bd1e){_0x5377ec=_0x54bd1e;logger['info']('The\x20User\x20ID\x20is:',_0x5377ec['id']);return getEndUser(_0xa848b7,_0x132942[_0x3a95('0x5c')],_0x132942[_0x3a95('0x5d')],_0x5b3afc);})[_0x3a95('0x2c')](function(_0xcade5b){_0x4bbe03=_0xcade5b;logger[_0x3a95('0xd')](_0x3a95('0x5e'),_0x4bbe03['id']);return getTicket(_0xa848b7,_0x5377ec,_0x4bbe03,_0x37eee2,_0x132942,_0x37eee2['Fields'],_0x5b3afc,_0x3a95('0x5f'));})[_0x3a95('0x2c')](function(_0x324296){_0x36abbf=_0x324296;logger[_0x3a95('0xd')](_0x3a95('0x60'));logger[_0x3a95('0xd')]('The\x20Ticket\x20ID\x20is:',_0x36abbf['id']);return setRelationship(_0x5b3afc,_0x5377ec,_0x36abbf,_0x3a95('0x61'));})[_0x3a95('0x2c')](function(){return setRelationship(_0x5b3afc,_0x4bbe03,_0x36abbf,_0x3a95('0x62'));})['then'](function(){return getServerInfo(_0x5b3afc);})[_0x3a95('0x2c')](function(_0x9e2b5b){var _0x284c16=parseInt(_0x9e2b5b[_0x3a95('0x63')][_0x3a95('0x64')](0x0));var _0x2c4e74=util[_0x3a95('0x23')](_0x3a95('0x65'),_0xa848b7['remoteUri'],_0x36abbf['id']);if(_0x284c16>0x6){_0x2c4e74=util[_0x3a95('0x23')]('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0xa848b7['remoteUri'],_0x36abbf['id']);}logger['info'](_0x3a95('0x58'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x3a95('0x23')](_0x3a95('0x66'),_0x3998c4[_0x3a95('0xf')]),'trigger:browser:url',{'uri':_0x2c4e74});})[_0x3a95('0x67')](function(_0x25ac3c){logger[_0x3a95('0x68')](_0x3a95('0x58'),JSON[_0x3a95('0x21')](_0x25ac3c));});};exports[_0x3a95('0x69')]=function(_0x22a575,_0x4a15e9,_0xcbcde0,_0x5cc87e,_0x573f43,_0xe55a99,_0x4bfb84){var _0x478416,_0x337e77,_0x22442d,_0x3cdb73;_0xe55a99['remoteUri']=intUtil[_0x3a95('0x55')](_0xe55a99['remoteUri']);_0xe55a99[_0x3a95('0x54')]=intUtil[_0x3a95('0x55')](_0xe55a99[_0x3a95('0x54')]);def[_0x3a95('0x56')]=util[_0x3a95('0x23')](_0x3a95('0x57'),_0xe55a99[_0x3a95('0x53')]);if(_0x4bfb84&&_0x4bfb84['recordingFormat']&&_0x4bfb84[_0x3a95('0x6a')]!==_0x3a95('0x6b')){logger[_0x3a95('0xd')](_0x3a95('0x6c'),_0x3a95('0x6d'));_0x4a15e9[_0x3a95('0x59')]=util[_0x3a95('0x23')](_0x3a95('0x5a'),_0xe55a99['serverUrl'],_0x4a15e9[_0x3a95('0x5b')],md5(_0x4a15e9['uniqueid']));}return getConnection(_0xe55a99)[_0x3a95('0x2c')](function(_0x243c46){_0x3cdb73=_0x243c46;return getUser(_0xe55a99,_0x5cc87e[_0x3a95('0xf')],_0x3cdb73);})[_0x3a95('0x2c')](function(_0x6ee875){_0x478416=_0x6ee875;logger[_0x3a95('0xd')](_0x3a95('0x6e'),_0x478416['id']);return getEndUser(_0xe55a99,_0x4a15e9[_0x3a95('0x6f')],_0x4a15e9[_0x3a95('0x70')],_0x3cdb73);})[_0x3a95('0x2c')](function(_0x55a48a){_0x337e77=_0x55a48a;logger[_0x3a95('0xd')]('The\x20Enduser\x20ID\x20is:',_0x337e77['id']);return getTicket(_0xe55a99,_0x478416,_0x337e77,_0xcbcde0,_0x4a15e9,_0xcbcde0[_0x3a95('0x71')],_0x3cdb73,'Outbound');})['then'](function(_0x3c36ac){_0x22442d=_0x3c36ac;logger[_0x3a95('0xd')](_0x3a95('0x60'));logger[_0x3a95('0xd')]('The\x20Ticket\x20ID\x20is:',_0x22442d['id']);return setRelationship(_0x3cdb73,_0x478416,_0x22442d,_0x3a95('0x61'));})[_0x3a95('0x2c')](function(){return setRelationship(_0x3cdb73,_0x337e77,_0x22442d,_0x3a95('0x62'));})[_0x3a95('0x2c')](function(){return getServerInfo(_0x3cdb73);})[_0x3a95('0x2c')](function(_0x37102d){var _0x4cbaee=parseInt(_0x37102d[_0x3a95('0x63')]['charAt'](0x0));var _0x4e157c=util[_0x3a95('0x23')](_0x3a95('0x65'),_0xe55a99[_0x3a95('0x53')],_0x22442d['id']);if(_0x4cbaee>0x6){_0x4e157c=util[_0x3a95('0x23')](_0x3a95('0x72'),_0xe55a99[_0x3a95('0x53')],_0x22442d['id']);}logger['info'](_0x3a95('0x6c'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x3a95('0x66'),_0x5cc87e['name']),_0x3a95('0x73'),{'uri':_0x4e157c});})['catch'](function(_0x16e2f0){logger[_0x3a95('0x68')]('[OUTBOUND]',JSON['stringify'](_0x16e2f0));});};exports[_0x3a95('0x74')]=function(_0x52511f,_0x27e977,_0x4c4ae9,_0x30d2bc,_0x2e14c7,_0x2078ea){var _0x310627,_0x36f376,_0x3efab4,_0x319ea7;_0x2078ea[_0x3a95('0x53')]=intUtil['stripTrailingSlash'](_0x2078ea['remoteUri']);_0x2078ea[_0x3a95('0x54')]=intUtil['stripTrailingSlash'](_0x2078ea['serverUrl']);def[_0x3a95('0x56')]=util['format']('%s/service/v4_1/rest.php',_0x2078ea['remoteUri']);if(_0x2e14c7&&_0x2e14c7[_0x3a95('0x75')]){logger['info']('['+_0x27e977['lastevent']['toUpperCase']()+']',_0x3a95('0x6d'));_0x27e977[_0x3a95('0x59')]=util[_0x3a95('0x23')](_0x3a95('0x5a'),_0x2078ea['serverUrl'],_0x27e977[_0x3a95('0x5b')],md5(_0x27e977[_0x3a95('0x5b')]));}else{_0x27e977['recordingURL']='';}return getConnection(_0x2078ea)[_0x3a95('0x2c')](function(_0x56781d){_0x319ea7=_0x56781d;if(!_[_0x3a95('0x27')](_0x30d2bc)){return getUser(_0x2078ea,_0x30d2bc[_0x3a95('0xf')],_0x319ea7);}else{return getUser(_0x2078ea,null,_0x319ea7);}})[_0x3a95('0x2c')](function(_0x26edd2){_0x310627=_0x26edd2;logger['info'](_0x3a95('0x6e'),_0x310627['id']);return getEndUser(_0x2078ea,_0x27e977[_0x3a95('0x5c')],_0x27e977[_0x3a95('0x5d')],_0x319ea7);})[_0x3a95('0x2c')](function(_0x7ae776){_0x36f376=_0x7ae776;logger[_0x3a95('0xd')](_0x3a95('0x5e'),_0x36f376['id']);return getTicket(_0x2078ea,_0x310627,_0x36f376,_0x4c4ae9,_0x27e977,_0x4c4ae9[_0x3a95('0x71')],_0x319ea7,_0x3a95('0x5f'));})[_0x3a95('0x2c')](function(_0x1c6b1d){_0x3efab4=_0x1c6b1d;logger[_0x3a95('0xd')](_0x3a95('0x60'));logger['info'](_0x3a95('0x76'),_0x3efab4['id']);return setRelationship(_0x319ea7,_0x310627,_0x3efab4,_0x3a95('0x61'));})['then'](function(){return setRelationship(_0x319ea7,_0x36f376,_0x3efab4,_0x3a95('0x62'));})[_0x3a95('0x2c')](function(){return getServerInfo(_0x319ea7);})[_0x3a95('0x67')](function(_0x1eeac1){logger['error']('['+_0x27e977[_0x3a95('0x77')][_0x3a95('0x78')]()+']',JSON[_0x3a95('0x21')](_0x1eeac1));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff