// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x8889=['md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','defaults','redis','localhost','POST','info','Creating\x20new\x20ticket...','name','getString','Subjects','assigned_user_id','description','Descriptions','date_start','toISOString','slice','replace','duration_minutes','parent_id','parent_type','Contacts','parent_name','direction','length','forEach','variableName','push','idField','JSON','Calls','format','Basic\x20%s','get_server_info','stringify','get_entry_list','Employees','user_name','then','entry_list','find','name_value_list','resolve','value','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','user_id','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','set_entry','<unknown>','Caller\x20-\x20%s','Enduser\x20created.','first_name','debug','[HTTP]','merge','type','string','nameField','customField','toLowerCase','content','toString','custom_fields','customVariable','Variable','password','xCALLY\x20Motion\x20integration','sessionID','Account\x20%d\x20is\x20not\x20valid','queue','remoteUri','serverUrl','stripTrailingSlash','%s/service/v4_1/rest.php','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','Fields','Inbound','The\x20Ticket\x20ID\x20is:','users','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','outbound','uri','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','contacts','version','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','trigger:browser:url','catch','unmanaged','lastevent','toUpperCase','isNil','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','error','lodash','request-promise','bluebird'];(function(_0xd5177e,_0x267b51){var _0x2da29c=function(_0x549131){while(--_0x549131){_0xd5177e['push'](_0xd5177e['shift']());}};_0x2da29c(++_0x267b51);}(_0x8889,0x1d9));var _0x9888=function(_0x5b1242,_0x2e5cb5){_0x5b1242=_0x5b1242-0x0;var _0x322220=_0x8889[_0x5b1242];return _0x322220;};'use strict';var _=require(_0x9888('0x0'));var rp=require(_0x9888('0x1'));var BPromise=require(_0x9888('0x2'));var md5=require(_0x9888('0x3'));var util=require(_0x9888('0x4'));var Redis=require(_0x9888('0x5'));var intUtil=require(_0x9888('0x6'));var config=require(_0x9888('0x7'));var logger=require(_0x9888('0x8'))('sugarcrm');config['redis']=_[_0x9888('0x9')](config[_0x9888('0xa')],{'host':_0x9888('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x9888('0xa')]));var def={'method':_0x9888('0xc'),'json':!![]};function emit(_0x5b8047,_0x25b2f9,_0x1449b2){io['to'](_0x5b8047)['emit'](_0x25b2f9,_0x1449b2);}function getTicket(_0x4a3937,_0x39cfca,_0x246253,_0x1f70f6,_0x55c39b,_0x2e5312,_0x452ffe,_0x44afb9){logger[_0x9888('0xd')](_0x9888('0xe'));var _0x3c5054=new Date();var _0x2d7811=[{'name':_0x9888('0xf'),'value':intUtil[_0x9888('0x10')](_0x1f70f6[_0x9888('0x11')],_0x55c39b,'\x20')},{'name':_0x9888('0x12'),'value':_0x39cfca['id']},{'name':'created_by','value':_0x39cfca['id']},{'name':_0x9888('0x13'),'value':intUtil[_0x9888('0x10')](_0x1f70f6[_0x9888('0x14')],_0x55c39b,'\x0a')},{'name':_0x9888('0x15'),'value':_0x3c5054[_0x9888('0x16')]()[_0x9888('0x17')](0x0,0x13)[_0x9888('0x18')]('T','\x20')},{'name':'duration_hours','value':'0'},{'name':_0x9888('0x19'),'value':'15'},{'name':_0x9888('0x1a'),'value':_0x246253['id']},{'name':_0x9888('0x1b'),'value':_0x9888('0x1c')},{'name':_0x9888('0x1d'),'value':_0x246253[_0x9888('0xf')]},{'name':_0x9888('0x1e'),'value':_0x44afb9}];if(_0x2e5312[_0x9888('0x1f')]){_[_0x9888('0x20')](_0x2e5312,function(_0x4de2b0){if(_0x55c39b[_0x4de2b0[_0x9888('0x21')]]){_0x2d7811[_0x9888('0x22')]({'name':_0x4de2b0[_0x9888('0x23')],'value':_0x55c39b[_0x4de2b0['variableName']]});}});}return request({'form':{'method':'set_entry','input_type':'JSON','response_type':_0x9888('0x24'),'rest_data':JSON['stringify']({'session':_0x452ffe['id'],'module_name':_0x9888('0x25'),'name_value_list':_0x2d7811})}});}function getAuth(_0x2210f8){return util[_0x9888('0x26')](_0x9888('0x27'),new Buffer(_0x2210f8['apiKey']+':X')['toString']('base64'));}function getServerInfo(_0x1d770b){return request({'form':{'method':_0x9888('0x28'),'input_type':_0x9888('0x24'),'response_type':_0x9888('0x24'),'rest_data':JSON[_0x9888('0x29')]({'session':_0x1d770b['id']})}});}function getUser(_0x465878,_0x4a6957,_0x470932){if(!_['isNil'](_0x4a6957)){logger[_0x9888('0xd')]('Getting\x20agent\x20with\x20name',_0x4a6957);return request({'form':{'method':_0x9888('0x2a'),'input_type':_0x9888('0x24'),'response_type':_0x9888('0x24'),'rest_data':JSON['stringify']({'session':_0x470932['id'],'module_name':_0x9888('0x2b'),'query':util[_0x9888('0x26')]('INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200',_0x4a6957),'order_by':'','offset':'0','select_fields':['id',_0x9888('0xf'),_0x9888('0x2c')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x9888('0x2d')](function(_0x105e5b){if(_0x105e5b[_0x9888('0x2e')][_0x9888('0x1f')]){var _0x21ef5f=_[_0x9888('0x2f')](_0x105e5b[_0x9888('0x2e')],function(_0x407bfb){return _0x407bfb[_0x9888('0x30')][_0x9888('0x2c')]['value']===_0x4a6957;});if(_0x21ef5f){logger[_0x9888('0xd')]('Agent\x20found!');return BPromise[_0x9888('0x31')]({'id':_0x21ef5f[_0x9888('0x30')]['id']['value'],'name':_0x21ef5f[_0x9888('0x30')]['name'][_0x9888('0x32')]});}}logger[_0x9888('0xd')](_0x9888('0x33'));return BPromise[_0x9888('0x31')]({'id':_0x470932[_0x9888('0x30')]['user_id']['value'],'name':_0x470932['name_value_list']['user_name'][_0x9888('0x32')]});});}else{logger[_0x9888('0xd')](_0x9888('0x34'));return BPromise[_0x9888('0x31')]({'id':_0x470932[_0x9888('0x30')][_0x9888('0x35')][_0x9888('0x32')],'name':_0x470932[_0x9888('0x30')][_0x9888('0x2c')][_0x9888('0x32')]});}}function getEndUser(_0x425f90,_0x3e76ea,_0x8ba800,_0x30d1dd){logger[_0x9888('0xd')](_0x9888('0x36'),_0x8ba800);return request({'form':{'method':_0x9888('0x2a'),'input_type':'JSON','response_type':_0x9888('0x24'),'rest_data':JSON[_0x9888('0x29')]({'session':_0x30d1dd['id'],'module_name':_0x9888('0x1c'),'query':util[_0x9888('0x26')](_0x9888('0x37'),_0x8ba800),'order_by':'','offset':'0','select_fields':['id',_0x9888('0xf'),_0x9888('0x38')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x836251){if(_0x836251[_0x9888('0x2e')][_0x9888('0x1f')]){var _0x4ac3e8=_[_0x9888('0x2f')](_0x836251['entry_list'],function(_0x5b2596){return _0x5b2596['name_value_list'][_0x9888('0x38')][_0x9888('0x32')]===_0x8ba800;});if(_0x4ac3e8){logger[_0x9888('0xd')](_0x9888('0x39'));return BPromise[_0x9888('0x31')]({'id':_0x4ac3e8[_0x9888('0x30')]['id'][_0x9888('0x32')],'name':_0x4ac3e8[_0x9888('0x30')][_0x9888('0xf')][_0x9888('0x32')],'phone':_0x4ac3e8[_0x9888('0x30')][_0x9888('0x38')]['value']});}}else{logger[_0x9888('0xd')](_0x9888('0x3a'));return request({'form':{'method':_0x9888('0x3b'),'input_type':_0x9888('0x24'),'response_type':_0x9888('0x24'),'rest_data':JSON[_0x9888('0x29')]({'session':_0x30d1dd['id'],'module_name':_0x9888('0x1c'),'name_value_list':[{'name':'first_name','value':_0x3e76ea!==_0x9888('0x3c')?_0x3e76ea:util[_0x9888('0x26')](_0x9888('0x3d'),_0x8ba800)},{'name':_0x9888('0x38'),'value':_0x8ba800}]})}})[_0x9888('0x2d')](function(_0x5c3f5d){logger['info'](_0x9888('0x3e'));return BPromise[_0x9888('0x31')]({'id':_0x5c3f5d['id'],'name':_0x5c3f5d['entry_list'][_0x9888('0x3f')][_0x9888('0x32')],'phone':_0x5c3f5d[_0x9888('0x2e')][_0x9888('0x38')][_0x9888('0x32')]});});}});}function request(_0x4fa50e){logger[_0x9888('0x40')](_0x9888('0x41'),JSON['stringify'](_0x4fa50e));return rp(_[_0x9888('0x42')](def,_0x4fa50e));}function getTags(_0x16ff86,_0x22792c){var _0x1a2a42=[];if(_0x16ff86&&_0x16ff86[_0x9888('0x1f')]>0x0){_0x1a2a42=_['map'](_0x16ff86,_0x22792c);}return _0x1a2a42;}function getCustomFields(_0xfecd70,_0x5dd749){var _0x87a138=[];var _0x2e57fb={'custom_fields':[]};if(_0xfecd70[_0x9888('0x1f')]>0x0){_[_0x9888('0x20')](_0xfecd70,function(_0x1656ea){if(_0x1656ea[_0x9888('0x43')]===_0x9888('0x44')&&_0x1656ea[_0x9888('0x45')]&&!_0x1656ea[_0x9888('0x46')]){_0x2e57fb[_0x1656ea[_0x9888('0x45')][_0x9888('0x47')]()]=_0x1656ea[_0x9888('0x48')][_0x9888('0x49')]();}else if(_0x1656ea['type']===_0x9888('0x44')&&_0x1656ea[_0x9888('0x23')]&&_0x1656ea[_0x9888('0x46')]){_0x2e57fb[_0x9888('0x4a')][_0x9888('0x22')]({'id':_0x1656ea[_0x9888('0x23')],'value':_0x1656ea[_0x9888('0x48')][_0x9888('0x49')]()});}else if(_0x1656ea[_0x9888('0x43')]==='variable'&&_0x1656ea[_0x9888('0x21')]&&_0x1656ea[_0x9888('0x23')]&&_0x1656ea[_0x9888('0x46')]){_0x5dd749[_0x1656ea['variableName']]&&_0x2e57fb['custom_fields']['push']({'id':_0x1656ea['idField'],'value':_0x5dd749[_0x1656ea['variableName']]['toString']()});}else if(_0x1656ea['type']===_0x9888('0x4b')&&_0x1656ea[_0x9888('0x4c')]&&_0x1656ea[_0x9888('0x4c')]['name']&&_0x1656ea[_0x9888('0x23')]&&_0x1656ea[_0x9888('0x46')]){_0x5dd749[_0x1656ea[_0x9888('0x4c')][_0x9888('0xf')][_0x9888('0x47')]()]&&_0x2e57fb['custom_fields']['push']({'id':_0x1656ea[_0x9888('0x23')],'value':_0x5dd749[_0x1656ea[_0x9888('0x4c')]['name'][_0x9888('0x47')]()]['toString']()});}});}return _0x2e57fb;}function getConnection(_0x2b969f){return request({'method':_0x9888('0xc'),'form':{'method':'login','input_type':_0x9888('0x24'),'response_type':_0x9888('0x24'),'rest_data':JSON[_0x9888('0x29')]({'user_auth':{'user_name':_0x2b969f['username'],'password':_0x2b969f[_0x9888('0x4d')],'encryption':'PLAIN'},'application':_0x9888('0x4e')})}})[_0x9888('0x2d')](function(_0x364644){var _0x5d765d=_0x364644;if(_0x5d765d['id']){def[_0x9888('0x4f')]=_0x5d765d['id'];return BPromise['resolve'](_0x5d765d);}else{throw new Error(util['format'](_0x9888('0x50'),_0x2b969f['id']));}});}function setRelationship(_0x39c6ae,_0x1d5e33,_0x2275df,_0x6aa8b5){return request({'form':{'method':'set_relationship','input_type':_0x9888('0x24'),'response_type':_0x9888('0x24'),'rest_data':JSON[_0x9888('0x29')]({'session':_0x39c6ae['id'],'module_name':_0x9888('0x25'),'module_id':_0x2275df['id'],'link_field_name':_0x6aa8b5,'related_ids':[_0x1d5e33['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x9888('0x51')]=function(_0x278768,_0xf5d5f1,_0x4c67ae,_0x566423,_0x369356,_0x2785a2){var _0x566c7f,_0x135e35,_0x3a9f3e,_0x5b9b3a;_0x2785a2[_0x9888('0x52')]=intUtil['stripTrailingSlash'](_0x2785a2['remoteUri']);_0x2785a2[_0x9888('0x53')]=intUtil[_0x9888('0x54')](_0x2785a2[_0x9888('0x53')]);def['uri']=util['format'](_0x9888('0x55'),_0x2785a2['remoteUri']);if(_0x369356&&_0x369356['monitor_format']){logger['info'](_0x9888('0x56'),_0x9888('0x57'));_0xf5d5f1[_0x9888('0x58')]=util[_0x9888('0x26')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2785a2[_0x9888('0x53')],_0xf5d5f1[_0x9888('0x59')],md5(_0xf5d5f1[_0x9888('0x59')]));}else{_0xf5d5f1[_0x9888('0x58')]='';}return getConnection(_0x2785a2)[_0x9888('0x2d')](function(_0x3f640d){_0x5b9b3a=_0x3f640d;return getUser(_0x2785a2,_0x566423['name'],_0x5b9b3a);})[_0x9888('0x2d')](function(_0x235458){_0x566c7f=_0x235458;logger[_0x9888('0xd')](_0x9888('0x5a'),_0x566c7f['id']);return getEndUser(_0x2785a2,_0xf5d5f1[_0x9888('0x5b')],_0xf5d5f1[_0x9888('0x5c')],_0x5b9b3a);})[_0x9888('0x2d')](function(_0x3835ca){_0x135e35=_0x3835ca;logger[_0x9888('0xd')]('The\x20Enduser\x20ID\x20is:',_0x135e35['id']);return getTicket(_0x2785a2,_0x566c7f,_0x135e35,_0x4c67ae,_0xf5d5f1,_0x4c67ae[_0x9888('0x5d')],_0x5b9b3a,_0x9888('0x5e'));})[_0x9888('0x2d')](function(_0x32f31d){_0x3a9f3e=_0x32f31d;logger[_0x9888('0xd')]('Ticket\x20created!');logger['info'](_0x9888('0x5f'),_0x3a9f3e['id']);return setRelationship(_0x5b9b3a,_0x566c7f,_0x3a9f3e,_0x9888('0x60'));})[_0x9888('0x2d')](function(){return setRelationship(_0x5b9b3a,_0x135e35,_0x3a9f3e,'contacts');})[_0x9888('0x2d')](function(){return getServerInfo(_0x5b9b3a);})[_0x9888('0x2d')](function(_0x3344e9){var _0x5f11b3=parseInt(_0x3344e9['version'][_0x9888('0x61')](0x0));var _0x4bbee2=util['format'](_0x9888('0x62'),_0x2785a2[_0x9888('0x52')],_0x3a9f3e['id']);if(_0x5f11b3>0x6){_0x4bbee2=util[_0x9888('0x26')]('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x2785a2[_0x9888('0x52')],_0x3a9f3e['id']);}logger['info'](_0x9888('0x56'),_0x9888('0x63'));emit(util[_0x9888('0x26')](_0x9888('0x64'),_0x566423[_0x9888('0xf')]),'trigger:browser:url',{'uri':_0x4bbee2});})['catch'](function(_0x4ae0f6){logger['error'](_0x9888('0x56'),JSON['stringify'](_0x4ae0f6));});};exports[_0x9888('0x65')]=function(_0x595c2f,_0x19ec83,_0x36b048,_0x1623dd,_0x2207ef,_0x4b0267,_0x2658e0){var _0xd6500c,_0x2b532b,_0x4f48b9,_0x5e7bb8;_0x4b0267[_0x9888('0x52')]=intUtil[_0x9888('0x54')](_0x4b0267['remoteUri']);_0x4b0267[_0x9888('0x53')]=intUtil[_0x9888('0x54')](_0x4b0267[_0x9888('0x53')]);def[_0x9888('0x66')]=util[_0x9888('0x26')](_0x9888('0x55'),_0x4b0267['remoteUri']);if(_0x2658e0&&_0x2658e0[_0x9888('0x67')]&&_0x2658e0['recordingFormat']!=='none'){logger[_0x9888('0xd')](_0x9888('0x68'),_0x9888('0x57'));_0x19ec83[_0x9888('0x58')]=util[_0x9888('0x26')](_0x9888('0x69'),_0x4b0267[_0x9888('0x53')],_0x19ec83[_0x9888('0x59')],md5(_0x19ec83[_0x9888('0x59')]));}return getConnection(_0x4b0267)[_0x9888('0x2d')](function(_0x456780){_0x5e7bb8=_0x456780;return getUser(_0x4b0267,_0x1623dd[_0x9888('0xf')],_0x5e7bb8);})[_0x9888('0x2d')](function(_0x44cb70){_0xd6500c=_0x44cb70;logger[_0x9888('0xd')](_0x9888('0x5a'),_0xd6500c['id']);return getEndUser(_0x4b0267,_0x19ec83[_0x9888('0x6a')],_0x19ec83['destcalleridnum'],_0x5e7bb8);})[_0x9888('0x2d')](function(_0x562d88){_0x2b532b=_0x562d88;logger[_0x9888('0xd')]('The\x20Enduser\x20ID\x20is:',_0x2b532b['id']);return getTicket(_0x4b0267,_0xd6500c,_0x2b532b,_0x36b048,_0x19ec83,_0x36b048[_0x9888('0x5d')],_0x5e7bb8,'Outbound');})[_0x9888('0x2d')](function(_0x355bea){_0x4f48b9=_0x355bea;logger[_0x9888('0xd')]('Ticket\x20created!');logger[_0x9888('0xd')](_0x9888('0x5f'),_0x4f48b9['id']);return setRelationship(_0x5e7bb8,_0xd6500c,_0x4f48b9,_0x9888('0x60'));})[_0x9888('0x2d')](function(){return setRelationship(_0x5e7bb8,_0x2b532b,_0x4f48b9,_0x9888('0x6b'));})[_0x9888('0x2d')](function(){return getServerInfo(_0x5e7bb8);})[_0x9888('0x2d')](function(_0x2b383c){var _0x3c6d0c=parseInt(_0x2b383c[_0x9888('0x6c')]['charAt'](0x0));var _0x1cb8f8=util[_0x9888('0x26')](_0x9888('0x62'),_0x4b0267['remoteUri'],_0x4f48b9['id']);if(_0x3c6d0c>0x6){_0x1cb8f8=util[_0x9888('0x26')](_0x9888('0x6d'),_0x4b0267[_0x9888('0x52')],_0x4f48b9['id']);}logger[_0x9888('0xd')](_0x9888('0x68'),_0x9888('0x63'));emit(util[_0x9888('0x26')](_0x9888('0x64'),_0x1623dd[_0x9888('0xf')]),_0x9888('0x6e'),{'uri':_0x1cb8f8});})[_0x9888('0x6f')](function(_0xa87bc8){logger['error'](_0x9888('0x68'),JSON[_0x9888('0x29')](_0xa87bc8));});};exports[_0x9888('0x70')]=function(_0x1efb93,_0xeb4184,_0x2d640b,_0x49c931,_0x29c88a,_0x2bd171){var _0x4ac826,_0x709970,_0x345c9a,_0x189900;_0x2bd171[_0x9888('0x52')]=intUtil['stripTrailingSlash'](_0x2bd171[_0x9888('0x52')]);_0x2bd171['serverUrl']=intUtil[_0x9888('0x54')](_0x2bd171[_0x9888('0x53')]);def[_0x9888('0x66')]=util[_0x9888('0x26')]('%s/service/v4_1/rest.php',_0x2bd171[_0x9888('0x52')]);if(_0x29c88a&&_0x29c88a['monitor_format']){logger[_0x9888('0xd')]('['+_0xeb4184[_0x9888('0x71')][_0x9888('0x72')]()+']',_0x9888('0x57'));_0xeb4184['recordingURL']=util[_0x9888('0x26')](_0x9888('0x69'),_0x2bd171['serverUrl'],_0xeb4184['uniqueid'],md5(_0xeb4184[_0x9888('0x59')]));}else{_0xeb4184[_0x9888('0x58')]='';}return getConnection(_0x2bd171)[_0x9888('0x2d')](function(_0x505ad6){_0x189900=_0x505ad6;if(!_[_0x9888('0x73')](_0x49c931)){return getUser(_0x2bd171,_0x49c931['name'],_0x189900);}else{return getUser(_0x2bd171,null,_0x189900);}})['then'](function(_0x4922b3){_0x4ac826=_0x4922b3;logger['info'](_0x9888('0x5a'),_0x4ac826['id']);return getEndUser(_0x2bd171,_0xeb4184[_0x9888('0x5b')],_0xeb4184[_0x9888('0x5c')],_0x189900);})['then'](function(_0x167e5b){_0x709970=_0x167e5b;logger['info'](_0x9888('0x74'),_0x709970['id']);return getTicket(_0x2bd171,_0x4ac826,_0x709970,_0x2d640b,_0xeb4184,_0x2d640b['Fields'],_0x189900,_0x9888('0x5e'));})['then'](function(_0x55b834){_0x345c9a=_0x55b834;logger[_0x9888('0xd')](_0x9888('0x75'));logger[_0x9888('0xd')](_0x9888('0x5f'),_0x345c9a['id']);return setRelationship(_0x189900,_0x4ac826,_0x345c9a,_0x9888('0x60'));})[_0x9888('0x2d')](function(){return setRelationship(_0x189900,_0x709970,_0x345c9a,_0x9888('0x6b'));})[_0x9888('0x2d')](function(){return getServerInfo(_0x189900);})[_0x9888('0x6f')](function(_0x731cdd){logger[_0x9888('0x76')]('['+_0xeb4184['lastevent']['toUpperCase']()+']',JSON['stringify'](_0x731cdd));});};
\ No newline at end of file
+var _0xa953=['Descriptions','toISOString','replace','duration_minutes','parent_id','Contacts','parent_name','direction','length','idField','variableName','set_entry','JSON','stringify','Calls','format','apiKey','toString','get_server_info','isNil','get_entry_list','Employees','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','then','find','entry_list','name_value_list','value','Agent\x20found!','resolve','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','<unknown>','Caller\x20-\x20%s','Enduser\x20created.','debug','map','forEach','type','string','nameField','customField','content','custom_fields','push','customVariable','Variable','toLowerCase','login','username','password','PLAIN','xCALLY\x20Motion\x20integration','sessionID','set_relationship','queue','remoteUri','serverUrl','stripTrailingSlash','uri','%s/service/v4_1/rest.php','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Inbound','Ticket\x20created!','users','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','user:%s','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','Fields','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','trigger:browser:url','unmanaged','monitor_format','The\x20Ticket\x20ID\x20is:','lastevent','toUpperCase','lodash','request-promise','bluebird','md5','ioredis','./util','../../../../config/environment','defaults','redis','localhost','socket.io-emitter','POST','emit','info','Creating\x20new\x20ticket...','name','getString','assigned_user_id','created_by','description'];(function(_0x19b0b1,_0x3d740b){var _0x355f8d=function(_0x124226){while(--_0x124226){_0x19b0b1['push'](_0x19b0b1['shift']());}};_0x355f8d(++_0x3d740b);}(_0xa953,0x1d0));var _0x3a95=function(_0x58d4ce,_0x154425){_0x58d4ce=_0x58d4ce-0x0;var _0x3c5170=_0xa953[_0x58d4ce];return _0x3c5170;};'use strict';var _=require(_0x3a95('0x0'));var rp=require(_0x3a95('0x1'));var BPromise=require(_0x3a95('0x2'));var md5=require(_0x3a95('0x3'));var util=require('util');var Redis=require(_0x3a95('0x4'));var intUtil=require(_0x3a95('0x5'));var config=require(_0x3a95('0x6'));var logger=require('../../../../config/logger')('sugarcrm');config['redis']=_[_0x3a95('0x7')](config[_0x3a95('0x8')],{'host':_0x3a95('0x9'),'port':0x18eb});var io=require(_0x3a95('0xa'))(new Redis(config[_0x3a95('0x8')]));var def={'method':_0x3a95('0xb'),'json':!![]};function emit(_0x185867,_0x54fd1a,_0x598d87){io['to'](_0x185867)[_0x3a95('0xc')](_0x54fd1a,_0x598d87);}function getTicket(_0x5ed83e,_0x4e261f,_0x3fe758,_0x567617,_0x36d005,_0x157b4c,_0x5cafa3,_0x92802c){logger[_0x3a95('0xd')](_0x3a95('0xe'));var _0x5955e3=new Date();var _0x886207=[{'name':_0x3a95('0xf'),'value':intUtil[_0x3a95('0x10')](_0x567617['Subjects'],_0x36d005,'\x20')},{'name':_0x3a95('0x11'),'value':_0x4e261f['id']},{'name':_0x3a95('0x12'),'value':_0x4e261f['id']},{'name':_0x3a95('0x13'),'value':intUtil[_0x3a95('0x10')](_0x567617[_0x3a95('0x14')],_0x36d005,'\x0a')},{'name':'date_start','value':_0x5955e3[_0x3a95('0x15')]()['slice'](0x0,0x13)[_0x3a95('0x16')]('T','\x20')},{'name':'duration_hours','value':'0'},{'name':_0x3a95('0x17'),'value':'15'},{'name':_0x3a95('0x18'),'value':_0x3fe758['id']},{'name':'parent_type','value':_0x3a95('0x19')},{'name':_0x3a95('0x1a'),'value':_0x3fe758[_0x3a95('0xf')]},{'name':_0x3a95('0x1b'),'value':_0x92802c}];if(_0x157b4c[_0x3a95('0x1c')]){_['forEach'](_0x157b4c,function(_0x5bde82){if(_0x36d005[_0x5bde82['variableName']]){_0x886207['push']({'name':_0x5bde82[_0x3a95('0x1d')],'value':_0x36d005[_0x5bde82[_0x3a95('0x1e')]]});}});}return request({'form':{'method':_0x3a95('0x1f'),'input_type':_0x3a95('0x20'),'response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x5cafa3['id'],'module_name':_0x3a95('0x22'),'name_value_list':_0x886207})}});}function getAuth(_0x593850){return util[_0x3a95('0x23')]('Basic\x20%s',new Buffer(_0x593850[_0x3a95('0x24')]+':X')[_0x3a95('0x25')]('base64'));}function getServerInfo(_0x3cff9e){return request({'form':{'method':_0x3a95('0x26'),'input_type':_0x3a95('0x20'),'response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x3cff9e['id']})}});}function getUser(_0x323c09,_0x40bf5e,_0x3aa82e){if(!_[_0x3a95('0x27')](_0x40bf5e)){logger[_0x3a95('0xd')]('Getting\x20agent\x20with\x20name',_0x40bf5e);return request({'form':{'method':_0x3a95('0x28'),'input_type':'JSON','response_type':_0x3a95('0x20'),'rest_data':JSON['stringify']({'session':_0x3aa82e['id'],'module_name':_0x3a95('0x29'),'query':util[_0x3a95('0x23')](_0x3a95('0x2a'),_0x40bf5e),'order_by':'','offset':'0','select_fields':['id',_0x3a95('0xf'),_0x3a95('0x2b')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x3a95('0x2c')](function(_0x510bdc){if(_0x510bdc['entry_list'][_0x3a95('0x1c')]){var _0x235193=_[_0x3a95('0x2d')](_0x510bdc[_0x3a95('0x2e')],function(_0x84f61f){return _0x84f61f[_0x3a95('0x2f')]['user_name'][_0x3a95('0x30')]===_0x40bf5e;});if(_0x235193){logger[_0x3a95('0xd')](_0x3a95('0x31'));return BPromise[_0x3a95('0x32')]({'id':_0x235193[_0x3a95('0x2f')]['id'][_0x3a95('0x30')],'name':_0x235193['name_value_list'][_0x3a95('0xf')]['value']});}}logger['info'](_0x3a95('0x33'));return BPromise[_0x3a95('0x32')]({'id':_0x3aa82e['name_value_list'][_0x3a95('0x34')][_0x3a95('0x30')],'name':_0x3aa82e[_0x3a95('0x2f')][_0x3a95('0x2b')][_0x3a95('0x30')]});});}else{logger[_0x3a95('0xd')](_0x3a95('0x35'));return BPromise[_0x3a95('0x32')]({'id':_0x3aa82e[_0x3a95('0x2f')][_0x3a95('0x34')][_0x3a95('0x30')],'name':_0x3aa82e[_0x3a95('0x2f')][_0x3a95('0x2b')][_0x3a95('0x30')]});}}function getEndUser(_0x4a1d99,_0x1a75a5,_0x569517,_0x4632ca){logger[_0x3a95('0xd')]('Searching\x20enduser\x20with\x20phone',_0x569517);return request({'form':{'method':_0x3a95('0x28'),'input_type':_0x3a95('0x20'),'response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x4632ca['id'],'module_name':'Contacts','query':util[_0x3a95('0x23')](_0x3a95('0x36'),_0x569517),'order_by':'','offset':'0','select_fields':['id',_0x3a95('0xf'),_0x3a95('0x37')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x546402){if(_0x546402['entry_list']['length']){var _0x337115=_[_0x3a95('0x2d')](_0x546402[_0x3a95('0x2e')],function(_0x10c039){return _0x10c039[_0x3a95('0x2f')][_0x3a95('0x37')][_0x3a95('0x30')]===_0x569517;});if(_0x337115){logger[_0x3a95('0xd')](_0x3a95('0x38'));return BPromise[_0x3a95('0x32')]({'id':_0x337115[_0x3a95('0x2f')]['id'][_0x3a95('0x30')],'name':_0x337115['name_value_list'][_0x3a95('0xf')][_0x3a95('0x30')],'phone':_0x337115['name_value_list'][_0x3a95('0x37')][_0x3a95('0x30')]});}}else{logger[_0x3a95('0xd')](_0x3a95('0x39'));return request({'form':{'method':_0x3a95('0x1f'),'input_type':'JSON','response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x4632ca['id'],'module_name':_0x3a95('0x19'),'name_value_list':[{'name':_0x3a95('0x3a'),'value':_0x1a75a5!==_0x3a95('0x3b')?_0x1a75a5:util['format'](_0x3a95('0x3c'),_0x569517)},{'name':_0x3a95('0x37'),'value':_0x569517}]})}})[_0x3a95('0x2c')](function(_0x32fd52){logger[_0x3a95('0xd')](_0x3a95('0x3d'));return BPromise[_0x3a95('0x32')]({'id':_0x32fd52['id'],'name':_0x32fd52['entry_list']['first_name'][_0x3a95('0x30')],'phone':_0x32fd52[_0x3a95('0x2e')][_0x3a95('0x37')][_0x3a95('0x30')]});});}});}function request(_0xb84ae5){logger[_0x3a95('0x3e')]('[HTTP]',JSON['stringify'](_0xb84ae5));return rp(_['merge'](def,_0xb84ae5));}function getTags(_0x32d3ee,_0x3399ca){var _0x29c768=[];if(_0x32d3ee&&_0x32d3ee['length']>0x0){_0x29c768=_[_0x3a95('0x3f')](_0x32d3ee,_0x3399ca);}return _0x29c768;}function getCustomFields(_0xa92429,_0x12b8f2){var _0x245039=[];var _0x381554={'custom_fields':[]};if(_0xa92429[_0x3a95('0x1c')]>0x0){_[_0x3a95('0x40')](_0xa92429,function(_0x590f5a){if(_0x590f5a[_0x3a95('0x41')]===_0x3a95('0x42')&&_0x590f5a[_0x3a95('0x43')]&&!_0x590f5a[_0x3a95('0x44')]){_0x381554[_0x590f5a[_0x3a95('0x43')]['toLowerCase']()]=_0x590f5a[_0x3a95('0x45')][_0x3a95('0x25')]();}else if(_0x590f5a['type']===_0x3a95('0x42')&&_0x590f5a[_0x3a95('0x1d')]&&_0x590f5a[_0x3a95('0x44')]){_0x381554[_0x3a95('0x46')][_0x3a95('0x47')]({'id':_0x590f5a[_0x3a95('0x1d')],'value':_0x590f5a[_0x3a95('0x45')]['toString']()});}else if(_0x590f5a['type']==='variable'&&_0x590f5a[_0x3a95('0x1e')]&&_0x590f5a[_0x3a95('0x1d')]&&_0x590f5a['customField']){_0x12b8f2[_0x590f5a[_0x3a95('0x1e')]]&&_0x381554[_0x3a95('0x46')]['push']({'id':_0x590f5a[_0x3a95('0x1d')],'value':_0x12b8f2[_0x590f5a[_0x3a95('0x1e')]][_0x3a95('0x25')]()});}else if(_0x590f5a[_0x3a95('0x41')]===_0x3a95('0x48')&&_0x590f5a['Variable']&&_0x590f5a[_0x3a95('0x49')][_0x3a95('0xf')]&&_0x590f5a[_0x3a95('0x1d')]&&_0x590f5a[_0x3a95('0x44')]){_0x12b8f2[_0x590f5a['Variable'][_0x3a95('0xf')][_0x3a95('0x4a')]()]&&_0x381554['custom_fields']['push']({'id':_0x590f5a[_0x3a95('0x1d')],'value':_0x12b8f2[_0x590f5a['Variable']['name'][_0x3a95('0x4a')]()]['toString']()});}});}return _0x381554;}function getConnection(_0x1e25b1){return request({'method':_0x3a95('0xb'),'form':{'method':_0x3a95('0x4b'),'input_type':_0x3a95('0x20'),'response_type':'JSON','rest_data':JSON[_0x3a95('0x21')]({'user_auth':{'user_name':_0x1e25b1[_0x3a95('0x4c')],'password':_0x1e25b1[_0x3a95('0x4d')],'encryption':_0x3a95('0x4e')},'application':_0x3a95('0x4f')})}})['then'](function(_0x24c26f){var _0x33a043=_0x24c26f;if(_0x33a043['id']){def[_0x3a95('0x50')]=_0x33a043['id'];return BPromise['resolve'](_0x33a043);}else{throw new Error(util[_0x3a95('0x23')]('Account\x20%d\x20is\x20not\x20valid',_0x1e25b1['id']));}});}function setRelationship(_0x155386,_0xe65110,_0x1c5fa4,_0x105e46){return request({'form':{'method':_0x3a95('0x51'),'input_type':_0x3a95('0x20'),'response_type':_0x3a95('0x20'),'rest_data':JSON[_0x3a95('0x21')]({'session':_0x155386['id'],'module_name':'Calls','module_id':_0x1c5fa4['id'],'link_field_name':_0x105e46,'related_ids':[_0xe65110['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x3a95('0x52')]=function(_0x22202c,_0x132942,_0x37eee2,_0x3998c4,_0x553f35,_0xa848b7){var _0x5377ec,_0x4bbe03,_0x36abbf,_0x5b3afc;_0xa848b7[_0x3a95('0x53')]=intUtil['stripTrailingSlash'](_0xa848b7[_0x3a95('0x53')]);_0xa848b7[_0x3a95('0x54')]=intUtil[_0x3a95('0x55')](_0xa848b7[_0x3a95('0x54')]);def[_0x3a95('0x56')]=util['format'](_0x3a95('0x57'),_0xa848b7[_0x3a95('0x53')]);if(_0x553f35&&_0x553f35['monitor_format']){logger[_0x3a95('0xd')](_0x3a95('0x58'),'Recording\x20is\x20enabled!');_0x132942[_0x3a95('0x59')]=util[_0x3a95('0x23')](_0x3a95('0x5a'),_0xa848b7['serverUrl'],_0x132942[_0x3a95('0x5b')],md5(_0x132942[_0x3a95('0x5b')]));}else{_0x132942[_0x3a95('0x59')]='';}return getConnection(_0xa848b7)[_0x3a95('0x2c')](function(_0x6f1069){_0x5b3afc=_0x6f1069;return getUser(_0xa848b7,_0x3998c4['name'],_0x5b3afc);})[_0x3a95('0x2c')](function(_0x54bd1e){_0x5377ec=_0x54bd1e;logger['info']('The\x20User\x20ID\x20is:',_0x5377ec['id']);return getEndUser(_0xa848b7,_0x132942[_0x3a95('0x5c')],_0x132942[_0x3a95('0x5d')],_0x5b3afc);})[_0x3a95('0x2c')](function(_0xcade5b){_0x4bbe03=_0xcade5b;logger[_0x3a95('0xd')](_0x3a95('0x5e'),_0x4bbe03['id']);return getTicket(_0xa848b7,_0x5377ec,_0x4bbe03,_0x37eee2,_0x132942,_0x37eee2['Fields'],_0x5b3afc,_0x3a95('0x5f'));})[_0x3a95('0x2c')](function(_0x324296){_0x36abbf=_0x324296;logger[_0x3a95('0xd')](_0x3a95('0x60'));logger[_0x3a95('0xd')]('The\x20Ticket\x20ID\x20is:',_0x36abbf['id']);return setRelationship(_0x5b3afc,_0x5377ec,_0x36abbf,_0x3a95('0x61'));})[_0x3a95('0x2c')](function(){return setRelationship(_0x5b3afc,_0x4bbe03,_0x36abbf,_0x3a95('0x62'));})['then'](function(){return getServerInfo(_0x5b3afc);})[_0x3a95('0x2c')](function(_0x9e2b5b){var _0x284c16=parseInt(_0x9e2b5b[_0x3a95('0x63')][_0x3a95('0x64')](0x0));var _0x2c4e74=util[_0x3a95('0x23')](_0x3a95('0x65'),_0xa848b7['remoteUri'],_0x36abbf['id']);if(_0x284c16>0x6){_0x2c4e74=util[_0x3a95('0x23')]('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0xa848b7['remoteUri'],_0x36abbf['id']);}logger['info'](_0x3a95('0x58'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x3a95('0x23')](_0x3a95('0x66'),_0x3998c4[_0x3a95('0xf')]),'trigger:browser:url',{'uri':_0x2c4e74});})[_0x3a95('0x67')](function(_0x25ac3c){logger[_0x3a95('0x68')](_0x3a95('0x58'),JSON[_0x3a95('0x21')](_0x25ac3c));});};exports[_0x3a95('0x69')]=function(_0x22a575,_0x4a15e9,_0xcbcde0,_0x5cc87e,_0x573f43,_0xe55a99,_0x4bfb84){var _0x478416,_0x337e77,_0x22442d,_0x3cdb73;_0xe55a99['remoteUri']=intUtil[_0x3a95('0x55')](_0xe55a99['remoteUri']);_0xe55a99[_0x3a95('0x54')]=intUtil[_0x3a95('0x55')](_0xe55a99[_0x3a95('0x54')]);def[_0x3a95('0x56')]=util[_0x3a95('0x23')](_0x3a95('0x57'),_0xe55a99[_0x3a95('0x53')]);if(_0x4bfb84&&_0x4bfb84['recordingFormat']&&_0x4bfb84[_0x3a95('0x6a')]!==_0x3a95('0x6b')){logger[_0x3a95('0xd')](_0x3a95('0x6c'),_0x3a95('0x6d'));_0x4a15e9[_0x3a95('0x59')]=util[_0x3a95('0x23')](_0x3a95('0x5a'),_0xe55a99['serverUrl'],_0x4a15e9[_0x3a95('0x5b')],md5(_0x4a15e9['uniqueid']));}return getConnection(_0xe55a99)[_0x3a95('0x2c')](function(_0x243c46){_0x3cdb73=_0x243c46;return getUser(_0xe55a99,_0x5cc87e[_0x3a95('0xf')],_0x3cdb73);})[_0x3a95('0x2c')](function(_0x6ee875){_0x478416=_0x6ee875;logger[_0x3a95('0xd')](_0x3a95('0x6e'),_0x478416['id']);return getEndUser(_0xe55a99,_0x4a15e9[_0x3a95('0x6f')],_0x4a15e9[_0x3a95('0x70')],_0x3cdb73);})[_0x3a95('0x2c')](function(_0x55a48a){_0x337e77=_0x55a48a;logger[_0x3a95('0xd')]('The\x20Enduser\x20ID\x20is:',_0x337e77['id']);return getTicket(_0xe55a99,_0x478416,_0x337e77,_0xcbcde0,_0x4a15e9,_0xcbcde0[_0x3a95('0x71')],_0x3cdb73,'Outbound');})['then'](function(_0x3c36ac){_0x22442d=_0x3c36ac;logger[_0x3a95('0xd')](_0x3a95('0x60'));logger[_0x3a95('0xd')]('The\x20Ticket\x20ID\x20is:',_0x22442d['id']);return setRelationship(_0x3cdb73,_0x478416,_0x22442d,_0x3a95('0x61'));})[_0x3a95('0x2c')](function(){return setRelationship(_0x3cdb73,_0x337e77,_0x22442d,_0x3a95('0x62'));})[_0x3a95('0x2c')](function(){return getServerInfo(_0x3cdb73);})[_0x3a95('0x2c')](function(_0x37102d){var _0x4cbaee=parseInt(_0x37102d[_0x3a95('0x63')]['charAt'](0x0));var _0x4e157c=util[_0x3a95('0x23')](_0x3a95('0x65'),_0xe55a99[_0x3a95('0x53')],_0x22442d['id']);if(_0x4cbaee>0x6){_0x4e157c=util[_0x3a95('0x23')](_0x3a95('0x72'),_0xe55a99[_0x3a95('0x53')],_0x22442d['id']);}logger['info'](_0x3a95('0x6c'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x3a95('0x66'),_0x5cc87e['name']),_0x3a95('0x73'),{'uri':_0x4e157c});})['catch'](function(_0x16e2f0){logger[_0x3a95('0x68')]('[OUTBOUND]',JSON['stringify'](_0x16e2f0));});};exports[_0x3a95('0x74')]=function(_0x52511f,_0x27e977,_0x4c4ae9,_0x30d2bc,_0x2e14c7,_0x2078ea){var _0x310627,_0x36f376,_0x3efab4,_0x319ea7;_0x2078ea[_0x3a95('0x53')]=intUtil['stripTrailingSlash'](_0x2078ea['remoteUri']);_0x2078ea[_0x3a95('0x54')]=intUtil['stripTrailingSlash'](_0x2078ea['serverUrl']);def[_0x3a95('0x56')]=util['format']('%s/service/v4_1/rest.php',_0x2078ea['remoteUri']);if(_0x2e14c7&&_0x2e14c7[_0x3a95('0x75')]){logger['info']('['+_0x27e977['lastevent']['toUpperCase']()+']',_0x3a95('0x6d'));_0x27e977[_0x3a95('0x59')]=util[_0x3a95('0x23')](_0x3a95('0x5a'),_0x2078ea['serverUrl'],_0x27e977[_0x3a95('0x5b')],md5(_0x27e977[_0x3a95('0x5b')]));}else{_0x27e977['recordingURL']='';}return getConnection(_0x2078ea)[_0x3a95('0x2c')](function(_0x56781d){_0x319ea7=_0x56781d;if(!_[_0x3a95('0x27')](_0x30d2bc)){return getUser(_0x2078ea,_0x30d2bc[_0x3a95('0xf')],_0x319ea7);}else{return getUser(_0x2078ea,null,_0x319ea7);}})[_0x3a95('0x2c')](function(_0x26edd2){_0x310627=_0x26edd2;logger['info'](_0x3a95('0x6e'),_0x310627['id']);return getEndUser(_0x2078ea,_0x27e977[_0x3a95('0x5c')],_0x27e977[_0x3a95('0x5d')],_0x319ea7);})[_0x3a95('0x2c')](function(_0x7ae776){_0x36f376=_0x7ae776;logger[_0x3a95('0xd')](_0x3a95('0x5e'),_0x36f376['id']);return getTicket(_0x2078ea,_0x310627,_0x36f376,_0x4c4ae9,_0x27e977,_0x4c4ae9[_0x3a95('0x71')],_0x319ea7,_0x3a95('0x5f'));})[_0x3a95('0x2c')](function(_0x1c6b1d){_0x3efab4=_0x1c6b1d;logger[_0x3a95('0xd')](_0x3a95('0x60'));logger['info'](_0x3a95('0x76'),_0x3efab4['id']);return setRelationship(_0x319ea7,_0x310627,_0x3efab4,_0x3a95('0x61'));})['then'](function(){return setRelationship(_0x319ea7,_0x36f376,_0x3efab4,_0x3a95('0x62'));})[_0x3a95('0x2c')](function(){return getServerInfo(_0x319ea7);})[_0x3a95('0x67')](function(_0x1eeac1){logger['error']('['+_0x27e977[_0x3a95('0x77')][_0x3a95('0x78')]()+']',JSON[_0x3a95('0x21')](_0x1eeac1));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff