// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x59b5=['length','find','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','set_entry','first_name','<unknown>','Caller\x20-\x20%s','Enduser\x20created.','debug','[HTTP]','type','customField','content','variable','custom_fields','customVariable','Variable','toLowerCase','username','xCALLY\x20Motion\x20integration','sessionID','Account\x20%d\x20is\x20not\x20valid','set_relationship','queue','remoteUri','stripTrailingSlash','serverUrl','uri','%s/service/v4_1/rest.php','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','Fields','Inbound','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','users','version','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','Outbound','contacts','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','error','abandoned','monitor_format','[ABANDONED]','calleridnum','request-promise','md5','./util','../../../../config/environment','../../../../config/logger','sugarcrm','redis','defaults','localhost','socket.io-emitter','POST','emit','info','Creating\x20new\x20ticket...','name','getString','assigned_user_id','description','Descriptions','date_start','toISOString','slice','parent_id','parent_type','Contacts','parent_name','direction','forEach','variableName','push','idField','JSON','Calls','format','apiKey','toString','base64','stringify','isNil','Getting\x20agent\x20with\x20name','get_entry_list','Employees','then','entry_list','name_value_list','user_name','value','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','resolve','user_id','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','phone_home'];(function(_0x1b70e3,_0x3a15b1){var _0x1452ab=function(_0x692883){while(--_0x692883){_0x1b70e3['push'](_0x1b70e3['shift']());}};_0x1452ab(++_0x3a15b1);}(_0x59b5,0x123));var _0x559b=function(_0x21eeb3,_0x47e1ee){_0x21eeb3=_0x21eeb3-0x0;var _0x55433b=_0x59b5[_0x21eeb3];return _0x55433b;};'use strict';var _=require('lodash');var rp=require(_0x559b('0x0'));var BPromise=require('bluebird');var md5=require(_0x559b('0x1'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x559b('0x2'));var config=require(_0x559b('0x3'));var logger=require(_0x559b('0x4'))(_0x559b('0x5'));config[_0x559b('0x6')]=_[_0x559b('0x7')](config[_0x559b('0x6')],{'host':_0x559b('0x8'),'port':0x18eb});var io=require(_0x559b('0x9'))(new Redis(config[_0x559b('0x6')]));var def={'method':_0x559b('0xa'),'json':!![]};function emit(_0x16c10,_0x1226c9,_0x184aa1){io['to'](_0x16c10)[_0x559b('0xb')](_0x1226c9,_0x184aa1);}function getTicket(_0x5d49e9,_0x41100d,_0x24471f,_0x13d2f5,_0x75f9d,_0x5da0da,_0x2bb8a7,_0x4b23c0){logger[_0x559b('0xc')](_0x559b('0xd'));var _0xccdf0=new Date();var _0x150837=[{'name':_0x559b('0xe'),'value':intUtil[_0x559b('0xf')](_0x13d2f5['Subjects'],_0x75f9d,'\x20')},{'name':_0x559b('0x10'),'value':_0x41100d['id']},{'name':'created_by','value':_0x41100d['id']},{'name':_0x559b('0x11'),'value':intUtil[_0x559b('0xf')](_0x13d2f5[_0x559b('0x12')],_0x75f9d,'\x0a')},{'name':_0x559b('0x13'),'value':_0xccdf0[_0x559b('0x14')]()[_0x559b('0x15')](0x0,0x13)['replace']('T','\x20')},{'name':'duration_hours','value':'0'},{'name':'duration_minutes','value':'15'},{'name':_0x559b('0x16'),'value':_0x24471f['id']},{'name':_0x559b('0x17'),'value':_0x559b('0x18')},{'name':_0x559b('0x19'),'value':_0x24471f[_0x559b('0xe')]},{'name':_0x559b('0x1a'),'value':_0x4b23c0}];if(_0x5da0da['length']){_[_0x559b('0x1b')](_0x5da0da,function(_0x654e1e){if(_0x75f9d[_0x654e1e[_0x559b('0x1c')]]){_0x150837[_0x559b('0x1d')]({'name':_0x654e1e[_0x559b('0x1e')],'value':_0x75f9d[_0x654e1e[_0x559b('0x1c')]]});}});}return request({'form':{'method':'set_entry','input_type':_0x559b('0x1f'),'response_type':'JSON','rest_data':JSON['stringify']({'session':_0x2bb8a7['id'],'module_name':_0x559b('0x20'),'name_value_list':_0x150837})}});}function getAuth(_0x46a603){return util[_0x559b('0x21')]('Basic\x20%s',new Buffer(_0x46a603[_0x559b('0x22')]+':X')[_0x559b('0x23')](_0x559b('0x24')));}function getServerInfo(_0x3740ea){return request({'form':{'method':'get_server_info','input_type':_0x559b('0x1f'),'response_type':_0x559b('0x1f'),'rest_data':JSON[_0x559b('0x25')]({'session':_0x3740ea['id']})}});}function getUser(_0x396395,_0x168258,_0x40a4b6){if(!_[_0x559b('0x26')](_0x168258)){logger['info'](_0x559b('0x27'),_0x168258);return request({'form':{'method':_0x559b('0x28'),'input_type':_0x559b('0x1f'),'response_type':'JSON','rest_data':JSON[_0x559b('0x25')]({'session':_0x40a4b6['id'],'module_name':_0x559b('0x29'),'query':util['format']('INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200',_0x168258),'order_by':'','offset':'0','select_fields':['id',_0x559b('0xe'),'user_name'],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x559b('0x2a')](function(_0x192ca1){if(_0x192ca1[_0x559b('0x2b')]['length']){var _0x53e8ec=_['find'](_0x192ca1[_0x559b('0x2b')],function(_0x5c8ffa){return _0x5c8ffa[_0x559b('0x2c')][_0x559b('0x2d')][_0x559b('0x2e')]===_0x168258;});if(_0x53e8ec){logger['info'](_0x559b('0x2f'));return BPromise['resolve']({'id':_0x53e8ec['name_value_list']['id'][_0x559b('0x2e')],'name':_0x53e8ec[_0x559b('0x2c')][_0x559b('0xe')][_0x559b('0x2e')]});}}logger['info'](_0x559b('0x30'));return BPromise[_0x559b('0x31')]({'id':_0x40a4b6[_0x559b('0x2c')][_0x559b('0x32')]['value'],'name':_0x40a4b6[_0x559b('0x2c')][_0x559b('0x2d')][_0x559b('0x2e')]});});}else{logger[_0x559b('0xc')]('Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!');return BPromise['resolve']({'id':_0x40a4b6[_0x559b('0x2c')][_0x559b('0x32')]['value'],'name':_0x40a4b6[_0x559b('0x2c')]['user_name'][_0x559b('0x2e')]});}}function getEndUser(_0x2ac6e4,_0x4bef5a,_0x42db95,_0x43cd2c){logger['info'](_0x559b('0x33'),_0x42db95);return request({'form':{'method':'get_entry_list','input_type':_0x559b('0x1f'),'response_type':_0x559b('0x1f'),'rest_data':JSON[_0x559b('0x25')]({'session':_0x43cd2c['id'],'module_name':_0x559b('0x18'),'query':util[_0x559b('0x21')](_0x559b('0x34'),_0x42db95),'order_by':'','offset':'0','select_fields':['id','name',_0x559b('0x35')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x559b('0x2a')](function(_0x46a9f8){if(_0x46a9f8['entry_list'][_0x559b('0x36')]){var _0x293c6d=_[_0x559b('0x37')](_0x46a9f8[_0x559b('0x2b')],function(_0x169d66){return _0x169d66[_0x559b('0x2c')][_0x559b('0x35')]['value']===_0x42db95;});if(_0x293c6d){logger['info'](_0x559b('0x38'));return BPromise[_0x559b('0x31')]({'id':_0x293c6d[_0x559b('0x2c')]['id']['value'],'name':_0x293c6d[_0x559b('0x2c')][_0x559b('0xe')][_0x559b('0x2e')],'phone':_0x293c6d[_0x559b('0x2c')][_0x559b('0x35')][_0x559b('0x2e')]});}}else{logger[_0x559b('0xc')](_0x559b('0x39'));return request({'form':{'method':_0x559b('0x3a'),'input_type':_0x559b('0x1f'),'response_type':'JSON','rest_data':JSON['stringify']({'session':_0x43cd2c['id'],'module_name':'Contacts','name_value_list':[{'name':_0x559b('0x3b'),'value':_0x4bef5a!==_0x559b('0x3c')?_0x4bef5a:util[_0x559b('0x21')](_0x559b('0x3d'),_0x42db95)},{'name':_0x559b('0x35'),'value':_0x42db95}]})}})[_0x559b('0x2a')](function(_0x141dce){logger['info'](_0x559b('0x3e'));return BPromise[_0x559b('0x31')]({'id':_0x141dce['id'],'name':_0x141dce[_0x559b('0x2b')][_0x559b('0x3b')][_0x559b('0x2e')],'phone':_0x141dce[_0x559b('0x2b')][_0x559b('0x35')]['value']});});}});}function request(_0x223b37){logger[_0x559b('0x3f')](_0x559b('0x40'),JSON[_0x559b('0x25')](_0x223b37));return rp(_['merge'](def,_0x223b37));}function getTags(_0x4142d7,_0x2d2085){var _0x437584=[];if(_0x4142d7&&_0x4142d7[_0x559b('0x36')]>0x0){_0x437584=_['map'](_0x4142d7,_0x2d2085);}return _0x437584;}function getCustomFields(_0x195f0c,_0x1c32a7){var _0x43b304=[];var _0x25164a={'custom_fields':[]};if(_0x195f0c[_0x559b('0x36')]>0x0){_[_0x559b('0x1b')](_0x195f0c,function(_0x41b6e5){if(_0x41b6e5[_0x559b('0x41')]==='string'&&_0x41b6e5['nameField']&&!_0x41b6e5[_0x559b('0x42')]){_0x25164a[_0x41b6e5['nameField']['toLowerCase']()]=_0x41b6e5[_0x559b('0x43')]['toString']();}else if(_0x41b6e5[_0x559b('0x41')]==='string'&&_0x41b6e5[_0x559b('0x1e')]&&_0x41b6e5[_0x559b('0x42')]){_0x25164a['custom_fields'][_0x559b('0x1d')]({'id':_0x41b6e5[_0x559b('0x1e')],'value':_0x41b6e5[_0x559b('0x43')]['toString']()});}else if(_0x41b6e5[_0x559b('0x41')]===_0x559b('0x44')&&_0x41b6e5[_0x559b('0x1c')]&&_0x41b6e5[_0x559b('0x1e')]&&_0x41b6e5[_0x559b('0x42')]){_0x1c32a7[_0x41b6e5[_0x559b('0x1c')]]&&_0x25164a[_0x559b('0x45')][_0x559b('0x1d')]({'id':_0x41b6e5[_0x559b('0x1e')],'value':_0x1c32a7[_0x41b6e5[_0x559b('0x1c')]][_0x559b('0x23')]()});}else if(_0x41b6e5[_0x559b('0x41')]===_0x559b('0x46')&&_0x41b6e5[_0x559b('0x47')]&&_0x41b6e5[_0x559b('0x47')][_0x559b('0xe')]&&_0x41b6e5[_0x559b('0x1e')]&&_0x41b6e5['customField']){_0x1c32a7[_0x41b6e5[_0x559b('0x47')][_0x559b('0xe')][_0x559b('0x48')]()]&&_0x25164a['custom_fields']['push']({'id':_0x41b6e5[_0x559b('0x1e')],'value':_0x1c32a7[_0x41b6e5[_0x559b('0x47')]['name'][_0x559b('0x48')]()][_0x559b('0x23')]()});}});}return _0x25164a;}function getConnection(_0xd69b8){return request({'method':_0x559b('0xa'),'form':{'method':'login','input_type':'JSON','response_type':'JSON','rest_data':JSON[_0x559b('0x25')]({'user_auth':{'user_name':_0xd69b8[_0x559b('0x49')],'password':_0xd69b8['password'],'encryption':'PLAIN'},'application':_0x559b('0x4a')})}})[_0x559b('0x2a')](function(_0xc6a2cf){var _0x13436a=_0xc6a2cf;if(_0x13436a['id']){def[_0x559b('0x4b')]=_0x13436a['id'];return BPromise[_0x559b('0x31')](_0x13436a);}else{throw new Error(util['format'](_0x559b('0x4c'),_0xd69b8['id']));}});}function setRelationship(_0x5d0b47,_0x38780f,_0x39ade2,_0x596b28){return request({'form':{'method':_0x559b('0x4d'),'input_type':_0x559b('0x1f'),'response_type':_0x559b('0x1f'),'rest_data':JSON[_0x559b('0x25')]({'session':_0x5d0b47['id'],'module_name':_0x559b('0x20'),'module_id':_0x39ade2['id'],'link_field_name':_0x596b28,'related_ids':[_0x38780f['id']]})}});}exports[_0x559b('0x4e')]=function(_0x35c819,_0x39116e,_0x1a2ae7,_0x45a371,_0x1fc02b,_0x12385f){var _0x38e92d,_0x3ba7b6,_0x4834e9,_0x578b92;_0x12385f[_0x559b('0x4f')]=intUtil[_0x559b('0x50')](_0x12385f[_0x559b('0x4f')]);_0x12385f[_0x559b('0x51')]=intUtil['stripTrailingSlash'](_0x12385f[_0x559b('0x51')]);def[_0x559b('0x52')]=util[_0x559b('0x21')](_0x559b('0x53'),_0x12385f[_0x559b('0x4f')]);if(_0x1fc02b&&_0x1fc02b['monitor_format']){logger[_0x559b('0xc')](_0x559b('0x54'),_0x559b('0x55'));_0x39116e[_0x559b('0x56')]=util['format'](_0x559b('0x57'),_0x12385f[_0x559b('0x51')],_0x39116e[_0x559b('0x58')],md5(_0x39116e[_0x559b('0x58')]));}else{_0x39116e[_0x559b('0x56')]='';}return getConnection(_0x12385f)[_0x559b('0x2a')](function(_0x43ce19){_0x578b92=_0x43ce19;return getUser(_0x12385f,_0x45a371[_0x559b('0xe')],_0x578b92);})[_0x559b('0x2a')](function(_0x20a30f){_0x38e92d=_0x20a30f;logger[_0x559b('0xc')](_0x559b('0x59'),_0x38e92d['id']);return getEndUser(_0x12385f,_0x39116e['calleridname'],_0x39116e['calleridnum'],_0x578b92);})[_0x559b('0x2a')](function(_0x17d720){_0x3ba7b6=_0x17d720;logger[_0x559b('0xc')]('The\x20Enduser\x20ID\x20is:',_0x3ba7b6['id']);return getTicket(_0x12385f,_0x38e92d,_0x3ba7b6,_0x1a2ae7,_0x39116e,_0x1a2ae7[_0x559b('0x5a')],_0x578b92,_0x559b('0x5b'));})['then'](function(_0x42db5f){_0x4834e9=_0x42db5f;logger[_0x559b('0xc')](_0x559b('0x5c'));logger['info'](_0x559b('0x5d'),_0x4834e9['id']);return setRelationship(_0x578b92,_0x38e92d,_0x4834e9,_0x559b('0x5e'));})[_0x559b('0x2a')](function(){return setRelationship(_0x578b92,_0x3ba7b6,_0x4834e9,'contacts');})[_0x559b('0x2a')](function(){return getServerInfo(_0x578b92);})[_0x559b('0x2a')](function(_0x1a3d78){var _0x3534ba=parseInt(_0x1a3d78[_0x559b('0x5f')]['charAt'](0x0));var _0x36ebef=util['format'](_0x559b('0x60'),_0x12385f[_0x559b('0x4f')],_0x4834e9['id']);if(_0x3534ba>0x6){_0x36ebef=util[_0x559b('0x21')]('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x12385f['remoteUri'],_0x4834e9['id']);}logger['info']('[QUEUE]',_0x559b('0x61'));emit(util['format'](_0x559b('0x62'),_0x45a371[_0x559b('0xe')]),_0x559b('0x63'),{'uri':_0x36ebef});})[_0x559b('0x64')](function(_0x2aae0a){logger['error'](_0x559b('0x54'),JSON[_0x559b('0x25')](_0x2aae0a));});};exports[_0x559b('0x65')]=function(_0x4a8152,_0x2add65,_0x1d4171,_0x3e6e4c,_0x3e030a,_0x568431,_0x3a499e){var _0x98fefb,_0x2fc859,_0xd8b0e7,_0x3a6ddb;_0x568431[_0x559b('0x4f')]=intUtil[_0x559b('0x50')](_0x568431[_0x559b('0x4f')]);_0x568431[_0x559b('0x51')]=intUtil[_0x559b('0x50')](_0x568431[_0x559b('0x51')]);def['uri']=util[_0x559b('0x21')](_0x559b('0x53'),_0x568431['remoteUri']);if(_0x3a499e&&_0x3a499e['recordingFormat']&&_0x3a499e[_0x559b('0x66')]!==_0x559b('0x67')){logger[_0x559b('0xc')](_0x559b('0x68'),_0x559b('0x55'));_0x2add65[_0x559b('0x56')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x568431[_0x559b('0x51')],_0x2add65[_0x559b('0x58')],md5(_0x2add65['uniqueid']));}return getConnection(_0x568431)[_0x559b('0x2a')](function(_0x4b04fe){_0x3a6ddb=_0x4b04fe;return getUser(_0x568431,_0x3e6e4c[_0x559b('0xe')],_0x3a6ddb);})[_0x559b('0x2a')](function(_0x53ca51){_0x98fefb=_0x53ca51;logger[_0x559b('0xc')](_0x559b('0x59'),_0x98fefb['id']);return getEndUser(_0x568431,_0x2add65[_0x559b('0x69')],_0x2add65['destcalleridnum'],_0x3a6ddb);})[_0x559b('0x2a')](function(_0x527588){_0x2fc859=_0x527588;logger['info'](_0x559b('0x6a'),_0x2fc859['id']);return getTicket(_0x568431,_0x98fefb,_0x2fc859,_0x1d4171,_0x2add65,_0x1d4171['Fields'],_0x3a6ddb,_0x559b('0x6b'));})[_0x559b('0x2a')](function(_0x58cb60){_0xd8b0e7=_0x58cb60;logger[_0x559b('0xc')](_0x559b('0x5c'));logger[_0x559b('0xc')]('The\x20Ticket\x20ID\x20is:',_0xd8b0e7['id']);return setRelationship(_0x3a6ddb,_0x98fefb,_0xd8b0e7,'users');})['then'](function(){return setRelationship(_0x3a6ddb,_0x2fc859,_0xd8b0e7,_0x559b('0x6c'));})['then'](function(){return getServerInfo(_0x3a6ddb);})[_0x559b('0x2a')](function(_0x3c2647){var _0x5c2ef6=parseInt(_0x3c2647['version']['charAt'](0x0));var _0x14f5ec=util[_0x559b('0x21')](_0x559b('0x60'),_0x568431[_0x559b('0x4f')],_0xd8b0e7['id']);if(_0x5c2ef6>0x6){_0x14f5ec=util[_0x559b('0x21')](_0x559b('0x6d'),_0x568431[_0x559b('0x4f')],_0xd8b0e7['id']);}logger[_0x559b('0xc')](_0x559b('0x68'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x559b('0x21')](_0x559b('0x62'),_0x3e6e4c[_0x559b('0xe')]),'trigger:browser:url',{'uri':_0x14f5ec});})[_0x559b('0x64')](function(_0x5476d8){logger[_0x559b('0x6e')]('[OUTBOUND]',JSON['stringify'](_0x5476d8));});};exports[_0x559b('0x6f')]=function(_0xe4292d,_0x5c1adb,_0xf35b47,_0x598cd0,_0x2091aa,_0x389526){var _0x59bac0,_0x289b41,_0x34eadb,_0x4d3e36;_0x389526[_0x559b('0x4f')]=intUtil[_0x559b('0x50')](_0x389526[_0x559b('0x4f')]);_0x389526['serverUrl']=intUtil[_0x559b('0x50')](_0x389526[_0x559b('0x51')]);def[_0x559b('0x52')]=util['format'](_0x559b('0x53'),_0x389526['remoteUri']);if(_0x2091aa&&_0x2091aa[_0x559b('0x70')]){logger[_0x559b('0xc')](_0x559b('0x71'),_0x559b('0x55'));_0x5c1adb[_0x559b('0x56')]=util[_0x559b('0x21')](_0x559b('0x57'),_0x389526[_0x559b('0x51')],_0x5c1adb[_0x559b('0x58')],md5(_0x5c1adb[_0x559b('0x58')]));}else{_0x5c1adb[_0x559b('0x56')]='';}return getConnection(_0x389526)[_0x559b('0x2a')](function(_0x28871c){_0x4d3e36=_0x28871c;if(!_['isNil'](_0x598cd0)){return getUser(_0x389526,_0x598cd0[_0x559b('0xe')],_0x4d3e36);}else{return getUser(_0x389526,null,_0x4d3e36);}})['then'](function(_0x3727b5){_0x59bac0=_0x3727b5;logger[_0x559b('0xc')]('The\x20User\x20ID\x20is:',_0x59bac0['id']);return getEndUser(_0x389526,_0x5c1adb['calleridname'],_0x5c1adb[_0x559b('0x72')],_0x4d3e36);})['then'](function(_0x4eb7ce){_0x289b41=_0x4eb7ce;logger[_0x559b('0xc')](_0x559b('0x6a'),_0x289b41['id']);return getTicket(_0x389526,_0x59bac0,_0x289b41,_0xf35b47,_0x5c1adb,_0xf35b47[_0x559b('0x5a')],_0x4d3e36,'Inbound');})[_0x559b('0x2a')](function(_0x29a216){_0x34eadb=_0x29a216;logger[_0x559b('0xc')](_0x559b('0x5c'));logger[_0x559b('0xc')](_0x559b('0x5d'),_0x34eadb['id']);return setRelationship(_0x4d3e36,_0x59bac0,_0x34eadb,_0x559b('0x5e'));})[_0x559b('0x2a')](function(){return setRelationship(_0x4d3e36,_0x289b41,_0x34eadb,'contacts');})['then'](function(){return getServerInfo(_0x4d3e36);})[_0x559b('0x64')](function(_0x1cf19d){logger['error']('[ABANDONED]',JSON[_0x559b('0x25')](_0x1cf19d));});};
\ No newline at end of file
+var _0x0d4b=['Subjects','description','getString','Descriptions','date_start','toISOString','slice','duration_minutes','parent_id','parent_type','Contacts','parent_name','forEach','variableName','push','idField','set_entry','JSON','Calls','Basic\x20%s','get_server_info','stringify','isNil','Getting\x20agent\x20with\x20name','get_entry_list','Employees','format','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','entry_list','length','find','name_value_list','value','Agent\x20found!','resolve','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','<unknown>','[HTTP]','merge','map','type','string','nameField','customField','toLowerCase','content','toString','custom_fields','Variable','login','username','password','PLAIN','xCALLY\x20Motion\x20integration','then','sessionID','Account\x20%d\x20is\x20not\x20valid','queue','stripTrailingSlash','serverUrl','uri','remoteUri','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Inbound','The\x20Ticket\x20ID\x20is:','users','contacts','version','charAt','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','Outbound','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','user:%s','catch','%s/service/v4_1/rest.php','toUpperCase','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','info','name'];(function(_0x3cb46e,_0x52111f){var _0x1e03dc=function(_0x10793d){while(--_0x10793d){_0x3cb46e['push'](_0x3cb46e['shift']());}};_0x1e03dc(++_0x52111f);}(_0x0d4b,0x67));var _0xb0d4=function(_0x4d8ed9,_0x2ae284){_0x4d8ed9=_0x4d8ed9-0x0;var _0x1e2140=_0x0d4b[_0x4d8ed9];return _0x1e2140;};'use strict';var _=require(_0xb0d4('0x0'));var rp=require(_0xb0d4('0x1'));var BPromise=require(_0xb0d4('0x2'));var md5=require(_0xb0d4('0x3'));var util=require(_0xb0d4('0x4'));var Redis=require(_0xb0d4('0x5'));var intUtil=require(_0xb0d4('0x6'));var config=require(_0xb0d4('0x7'));var logger=require(_0xb0d4('0x8'))('sugarcrm');config[_0xb0d4('0x9')]=_[_0xb0d4('0xa')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xb0d4('0xb'))(new Redis(config[_0xb0d4('0x9')]));var def={'method':'POST','json':!![]};function emit(_0x167f0e,_0xb6c8fc,_0x55455d){io['to'](_0x167f0e)[_0xb0d4('0xc')](_0xb6c8fc,_0x55455d);}function getTicket(_0x2deb4a,_0x5953e4,_0x3dd730,_0x3363b8,_0x4dbb8b,_0x590b10,_0x2f648a,_0x3505b3){logger[_0xb0d4('0xd')]('Creating\x20new\x20ticket...');var _0x2e6d7a=new Date();var _0x5909af=[{'name':_0xb0d4('0xe'),'value':intUtil['getString'](_0x3363b8[_0xb0d4('0xf')],_0x4dbb8b,'\x20')},{'name':'assigned_user_id','value':_0x5953e4['id']},{'name':'created_by','value':_0x5953e4['id']},{'name':_0xb0d4('0x10'),'value':intUtil[_0xb0d4('0x11')](_0x3363b8[_0xb0d4('0x12')],_0x4dbb8b,'\x0a')},{'name':_0xb0d4('0x13'),'value':_0x2e6d7a[_0xb0d4('0x14')]()[_0xb0d4('0x15')](0x0,0x13)['replace']('T','\x20')},{'name':'duration_hours','value':'0'},{'name':_0xb0d4('0x16'),'value':'15'},{'name':_0xb0d4('0x17'),'value':_0x3dd730['id']},{'name':_0xb0d4('0x18'),'value':_0xb0d4('0x19')},{'name':_0xb0d4('0x1a'),'value':_0x3dd730[_0xb0d4('0xe')]},{'name':'direction','value':_0x3505b3}];if(_0x590b10['length']){_[_0xb0d4('0x1b')](_0x590b10,function(_0x3c931e){if(_0x4dbb8b[_0x3c931e[_0xb0d4('0x1c')]]){_0x5909af[_0xb0d4('0x1d')]({'name':_0x3c931e[_0xb0d4('0x1e')],'value':_0x4dbb8b[_0x3c931e[_0xb0d4('0x1c')]]});}});}return request({'form':{'method':_0xb0d4('0x1f'),'input_type':_0xb0d4('0x20'),'response_type':_0xb0d4('0x20'),'rest_data':JSON['stringify']({'session':_0x2f648a['id'],'module_name':_0xb0d4('0x21'),'name_value_list':_0x5909af})}});}function getAuth(_0x3b2776){return util['format'](_0xb0d4('0x22'),new Buffer(_0x3b2776['apiKey']+':X')['toString']('base64'));}function getServerInfo(_0x362e9f){return request({'form':{'method':_0xb0d4('0x23'),'input_type':_0xb0d4('0x20'),'response_type':_0xb0d4('0x20'),'rest_data':JSON[_0xb0d4('0x24')]({'session':_0x362e9f['id']})}});}function getUser(_0x4fd3ee,_0x1398a3,_0x5b2563){if(!_[_0xb0d4('0x25')](_0x1398a3)){logger[_0xb0d4('0xd')](_0xb0d4('0x26'),_0x1398a3);return request({'form':{'method':_0xb0d4('0x27'),'input_type':'JSON','response_type':'JSON','rest_data':JSON[_0xb0d4('0x24')]({'session':_0x5b2563['id'],'module_name':_0xb0d4('0x28'),'query':util[_0xb0d4('0x29')](_0xb0d4('0x2a'),_0x1398a3),'order_by':'','offset':'0','select_fields':['id','name',_0xb0d4('0x2b')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x934d1d){if(_0x934d1d[_0xb0d4('0x2c')][_0xb0d4('0x2d')]){var _0x6b3df8=_[_0xb0d4('0x2e')](_0x934d1d['entry_list'],function(_0x31c49e){return _0x31c49e[_0xb0d4('0x2f')][_0xb0d4('0x2b')][_0xb0d4('0x30')]===_0x1398a3;});if(_0x6b3df8){logger[_0xb0d4('0xd')](_0xb0d4('0x31'));return BPromise[_0xb0d4('0x32')]({'id':_0x6b3df8[_0xb0d4('0x2f')]['id'][_0xb0d4('0x30')],'name':_0x6b3df8[_0xb0d4('0x2f')][_0xb0d4('0xe')][_0xb0d4('0x30')]});}}logger[_0xb0d4('0xd')](_0xb0d4('0x33'));return BPromise['resolve']({'id':_0x5b2563['name_value_list'][_0xb0d4('0x34')][_0xb0d4('0x30')],'name':_0x5b2563['name_value_list']['user_name'][_0xb0d4('0x30')]});});}else{logger[_0xb0d4('0xd')]('Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!');return BPromise['resolve']({'id':_0x5b2563['name_value_list'][_0xb0d4('0x34')]['value'],'name':_0x5b2563[_0xb0d4('0x2f')][_0xb0d4('0x2b')][_0xb0d4('0x30')]});}}function getEndUser(_0x2a7ddf,_0x442065,_0x2205c9,_0x1cfd8c){logger[_0xb0d4('0xd')](_0xb0d4('0x35'),_0x2205c9);return request({'form':{'method':_0xb0d4('0x27'),'input_type':'JSON','response_type':_0xb0d4('0x20'),'rest_data':JSON[_0xb0d4('0x24')]({'session':_0x1cfd8c['id'],'module_name':_0xb0d4('0x19'),'query':util[_0xb0d4('0x29')](_0xb0d4('0x36'),_0x2205c9),'order_by':'','offset':'0','select_fields':['id',_0xb0d4('0xe'),_0xb0d4('0x37')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x232b15){if(_0x232b15['entry_list'][_0xb0d4('0x2d')]){var _0x37036f=_[_0xb0d4('0x2e')](_0x232b15['entry_list'],function(_0x13b4db){return _0x13b4db[_0xb0d4('0x2f')]['phone_home'][_0xb0d4('0x30')]===_0x2205c9;});if(_0x37036f){logger['info'](_0xb0d4('0x38'));return BPromise[_0xb0d4('0x32')]({'id':_0x37036f['name_value_list']['id'][_0xb0d4('0x30')],'name':_0x37036f['name_value_list'][_0xb0d4('0xe')][_0xb0d4('0x30')],'phone':_0x37036f[_0xb0d4('0x2f')][_0xb0d4('0x37')][_0xb0d4('0x30')]});}}else{logger['info'](_0xb0d4('0x39'));return request({'form':{'method':_0xb0d4('0x1f'),'input_type':'JSON','response_type':_0xb0d4('0x20'),'rest_data':JSON['stringify']({'session':_0x1cfd8c['id'],'module_name':'Contacts','name_value_list':[{'name':_0xb0d4('0x3a'),'value':_0x442065!==_0xb0d4('0x3b')?_0x442065:util['format']('Caller\x20-\x20%s',_0x2205c9)},{'name':_0xb0d4('0x37'),'value':_0x2205c9}]})}})['then'](function(_0x1bf3c2){logger[_0xb0d4('0xd')]('Enduser\x20created.');return BPromise['resolve']({'id':_0x1bf3c2['id'],'name':_0x1bf3c2['entry_list'][_0xb0d4('0x3a')][_0xb0d4('0x30')],'phone':_0x1bf3c2[_0xb0d4('0x2c')][_0xb0d4('0x37')][_0xb0d4('0x30')]});});}});}function request(_0x5aca46){logger['debug'](_0xb0d4('0x3c'),JSON[_0xb0d4('0x24')](_0x5aca46));return rp(_[_0xb0d4('0x3d')](def,_0x5aca46));}function getTags(_0x4b2e50,_0x263f71){var _0x8e59dd=[];if(_0x4b2e50&&_0x4b2e50['length']>0x0){_0x8e59dd=_[_0xb0d4('0x3e')](_0x4b2e50,_0x263f71);}return _0x8e59dd;}function getCustomFields(_0x117d6b,_0x464c33){var _0xaeec1f=[];var _0xcd333a={'custom_fields':[]};if(_0x117d6b[_0xb0d4('0x2d')]>0x0){_[_0xb0d4('0x1b')](_0x117d6b,function(_0x2dea8c){if(_0x2dea8c[_0xb0d4('0x3f')]===_0xb0d4('0x40')&&_0x2dea8c[_0xb0d4('0x41')]&&!_0x2dea8c[_0xb0d4('0x42')]){_0xcd333a[_0x2dea8c[_0xb0d4('0x41')][_0xb0d4('0x43')]()]=_0x2dea8c[_0xb0d4('0x44')][_0xb0d4('0x45')]();}else if(_0x2dea8c[_0xb0d4('0x3f')]===_0xb0d4('0x40')&&_0x2dea8c[_0xb0d4('0x1e')]&&_0x2dea8c[_0xb0d4('0x42')]){_0xcd333a[_0xb0d4('0x46')]['push']({'id':_0x2dea8c[_0xb0d4('0x1e')],'value':_0x2dea8c[_0xb0d4('0x44')][_0xb0d4('0x45')]()});}else if(_0x2dea8c[_0xb0d4('0x3f')]==='variable'&&_0x2dea8c[_0xb0d4('0x1c')]&&_0x2dea8c['idField']&&_0x2dea8c['customField']){_0x464c33[_0x2dea8c[_0xb0d4('0x1c')]]&&_0xcd333a['custom_fields'][_0xb0d4('0x1d')]({'id':_0x2dea8c['idField'],'value':_0x464c33[_0x2dea8c[_0xb0d4('0x1c')]][_0xb0d4('0x45')]()});}else if(_0x2dea8c[_0xb0d4('0x3f')]==='customVariable'&&_0x2dea8c[_0xb0d4('0x47')]&&_0x2dea8c['Variable']['name']&&_0x2dea8c[_0xb0d4('0x1e')]&&_0x2dea8c[_0xb0d4('0x42')]){_0x464c33[_0x2dea8c[_0xb0d4('0x47')][_0xb0d4('0xe')][_0xb0d4('0x43')]()]&&_0xcd333a[_0xb0d4('0x46')][_0xb0d4('0x1d')]({'id':_0x2dea8c[_0xb0d4('0x1e')],'value':_0x464c33[_0x2dea8c['Variable']['name'][_0xb0d4('0x43')]()]['toString']()});}});}return _0xcd333a;}function getConnection(_0x512558){return request({'method':'POST','form':{'method':_0xb0d4('0x48'),'input_type':_0xb0d4('0x20'),'response_type':'JSON','rest_data':JSON[_0xb0d4('0x24')]({'user_auth':{'user_name':_0x512558[_0xb0d4('0x49')],'password':_0x512558[_0xb0d4('0x4a')],'encryption':_0xb0d4('0x4b')},'application':_0xb0d4('0x4c')})}})[_0xb0d4('0x4d')](function(_0xec7c90){var _0x48fb89=_0xec7c90;if(_0x48fb89['id']){def[_0xb0d4('0x4e')]=_0x48fb89['id'];return BPromise[_0xb0d4('0x32')](_0x48fb89);}else{throw new Error(util['format'](_0xb0d4('0x4f'),_0x512558['id']));}});}function setRelationship(_0x463484,_0x4710b5,_0x1eea66,_0x352f50){return request({'form':{'method':'set_relationship','input_type':_0xb0d4('0x20'),'response_type':'JSON','rest_data':JSON[_0xb0d4('0x24')]({'session':_0x463484['id'],'module_name':_0xb0d4('0x21'),'module_id':_0x1eea66['id'],'link_field_name':_0x352f50,'related_ids':[_0x4710b5['id']],'name_value_list':[],'delete':0x0})}});}exports[_0xb0d4('0x50')]=function(_0x195f10,_0x261fd7,_0x34da0d,_0x120994,_0x50028a,_0x34e007){var _0x197667,_0x2893d8,_0x20ec34,_0x564bb9;_0x34e007['remoteUri']=intUtil[_0xb0d4('0x51')](_0x34e007['remoteUri']);_0x34e007[_0xb0d4('0x52')]=intUtil[_0xb0d4('0x51')](_0x34e007[_0xb0d4('0x52')]);def[_0xb0d4('0x53')]=util[_0xb0d4('0x29')]('%s/service/v4_1/rest.php',_0x34e007[_0xb0d4('0x54')]);if(_0x50028a&&_0x50028a[_0xb0d4('0x55')]){logger['info'](_0xb0d4('0x56'),_0xb0d4('0x57'));_0x261fd7[_0xb0d4('0x58')]=util['format'](_0xb0d4('0x59'),_0x34e007['serverUrl'],_0x261fd7['uniqueid'],md5(_0x261fd7[_0xb0d4('0x5a')]));}else{_0x261fd7[_0xb0d4('0x58')]='';}return getConnection(_0x34e007)[_0xb0d4('0x4d')](function(_0x5d7485){_0x564bb9=_0x5d7485;return getUser(_0x34e007,_0x120994['name'],_0x564bb9);})[_0xb0d4('0x4d')](function(_0x28159b){_0x197667=_0x28159b;logger[_0xb0d4('0xd')](_0xb0d4('0x5b'),_0x197667['id']);return getEndUser(_0x34e007,_0x261fd7[_0xb0d4('0x5c')],_0x261fd7[_0xb0d4('0x5d')],_0x564bb9);})[_0xb0d4('0x4d')](function(_0x40700b){_0x2893d8=_0x40700b;logger[_0xb0d4('0xd')](_0xb0d4('0x5e'),_0x2893d8['id']);return getTicket(_0x34e007,_0x197667,_0x2893d8,_0x34da0d,_0x261fd7,_0x34da0d[_0xb0d4('0x5f')],_0x564bb9,_0xb0d4('0x60'));})[_0xb0d4('0x4d')](function(_0x214fb1){_0x20ec34=_0x214fb1;logger[_0xb0d4('0xd')]('Ticket\x20created!');logger[_0xb0d4('0xd')](_0xb0d4('0x61'),_0x20ec34['id']);return setRelationship(_0x564bb9,_0x197667,_0x20ec34,_0xb0d4('0x62'));})[_0xb0d4('0x4d')](function(){return setRelationship(_0x564bb9,_0x2893d8,_0x20ec34,_0xb0d4('0x63'));})[_0xb0d4('0x4d')](function(){return getServerInfo(_0x564bb9);})['then'](function(_0x2a46ed){var _0x4dd189=parseInt(_0x2a46ed[_0xb0d4('0x64')][_0xb0d4('0x65')](0x0));var _0x400bd4=util[_0xb0d4('0x29')]('%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s',_0x34e007['remoteUri'],_0x20ec34['id']);if(_0x4dd189>0x6){_0x400bd4=util['format']('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x34e007[_0xb0d4('0x54')],_0x20ec34['id']);}logger[_0xb0d4('0xd')](_0xb0d4('0x56'),_0xb0d4('0x66'));emit(util[_0xb0d4('0x29')]('user:%s',_0x120994[_0xb0d4('0xe')]),_0xb0d4('0x67'),{'uri':_0x400bd4});})['catch'](function(_0x1d394a){logger[_0xb0d4('0x68')](_0xb0d4('0x56'),JSON[_0xb0d4('0x24')](_0x1d394a));});};exports[_0xb0d4('0x69')]=function(_0x47cae3,_0x2acc99,_0xd6954e,_0x20704f,_0x29be94,_0x4f9377,_0x4da2ee){var _0x231c61,_0x464c53,_0x34a246,_0x227ca3;_0x4f9377['remoteUri']=intUtil[_0xb0d4('0x51')](_0x4f9377[_0xb0d4('0x54')]);_0x4f9377[_0xb0d4('0x52')]=intUtil[_0xb0d4('0x51')](_0x4f9377[_0xb0d4('0x52')]);def[_0xb0d4('0x53')]=util[_0xb0d4('0x29')]('%s/service/v4_1/rest.php',_0x4f9377[_0xb0d4('0x54')]);if(_0x4da2ee&&_0x4da2ee[_0xb0d4('0x6a')]&&_0x4da2ee['recordingFormat']!==_0xb0d4('0x6b')){logger['info'](_0xb0d4('0x6c'),_0xb0d4('0x57'));_0x2acc99[_0xb0d4('0x58')]=util['format'](_0xb0d4('0x59'),_0x4f9377[_0xb0d4('0x52')],_0x2acc99[_0xb0d4('0x5a')],md5(_0x2acc99[_0xb0d4('0x5a')]));}return getConnection(_0x4f9377)['then'](function(_0x3e0637){_0x227ca3=_0x3e0637;return getUser(_0x4f9377,_0x20704f[_0xb0d4('0xe')],_0x227ca3);})['then'](function(_0x8300aa){_0x231c61=_0x8300aa;logger[_0xb0d4('0xd')](_0xb0d4('0x5b'),_0x231c61['id']);return getEndUser(_0x4f9377,_0x2acc99[_0xb0d4('0x6d')],_0x2acc99[_0xb0d4('0x6e')],_0x227ca3);})[_0xb0d4('0x4d')](function(_0x481908){_0x464c53=_0x481908;logger[_0xb0d4('0xd')]('The\x20Enduser\x20ID\x20is:',_0x464c53['id']);return getTicket(_0x4f9377,_0x231c61,_0x464c53,_0xd6954e,_0x2acc99,_0xd6954e[_0xb0d4('0x5f')],_0x227ca3,_0xb0d4('0x6f'));})['then'](function(_0x48c6cd){_0x34a246=_0x48c6cd;logger['info']('Ticket\x20created!');logger[_0xb0d4('0xd')]('The\x20Ticket\x20ID\x20is:',_0x34a246['id']);return setRelationship(_0x227ca3,_0x231c61,_0x34a246,_0xb0d4('0x62'));})[_0xb0d4('0x4d')](function(){return setRelationship(_0x227ca3,_0x464c53,_0x34a246,_0xb0d4('0x63'));})['then'](function(){return getServerInfo(_0x227ca3);})[_0xb0d4('0x4d')](function(_0x32db2e){var _0x44e504=parseInt(_0x32db2e[_0xb0d4('0x64')][_0xb0d4('0x65')](0x0));var _0x4603c9=util[_0xb0d4('0x29')](_0xb0d4('0x70'),_0x4f9377['remoteUri'],_0x34a246['id']);if(_0x44e504>0x6){_0x4603c9=util['format'](_0xb0d4('0x71'),_0x4f9377['remoteUri'],_0x34a246['id']);}logger[_0xb0d4('0xd')]('[OUTBOUND]',_0xb0d4('0x66'));emit(util[_0xb0d4('0x29')](_0xb0d4('0x72'),_0x20704f['name']),_0xb0d4('0x67'),{'uri':_0x4603c9});})[_0xb0d4('0x73')](function(_0x340a08){logger[_0xb0d4('0x68')](_0xb0d4('0x6c'),JSON[_0xb0d4('0x24')](_0x340a08));});};exports['unmanaged']=function(_0x235360,_0xb3b766,_0x3887e5,_0x7842e7,_0x245430,_0x545017){var _0x5e16c4,_0x53b7fc,_0x1cfb1f,_0x426b5e;_0x545017['remoteUri']=intUtil[_0xb0d4('0x51')](_0x545017[_0xb0d4('0x54')]);_0x545017['serverUrl']=intUtil[_0xb0d4('0x51')](_0x545017['serverUrl']);def[_0xb0d4('0x53')]=util[_0xb0d4('0x29')](_0xb0d4('0x74'),_0x545017[_0xb0d4('0x54')]);if(_0x245430&&_0x245430[_0xb0d4('0x55')]){logger[_0xb0d4('0xd')]('['+_0xb3b766['lastevent'][_0xb0d4('0x75')]()+']',_0xb0d4('0x57'));_0xb3b766['recordingURL']=util[_0xb0d4('0x29')](_0xb0d4('0x59'),_0x545017[_0xb0d4('0x52')],_0xb3b766['uniqueid'],md5(_0xb3b766[_0xb0d4('0x5a')]));}else{_0xb3b766[_0xb0d4('0x58')]='';}return getConnection(_0x545017)[_0xb0d4('0x4d')](function(_0x3fcd30){_0x426b5e=_0x3fcd30;if(!_[_0xb0d4('0x25')](_0x7842e7)){return getUser(_0x545017,_0x7842e7['name'],_0x426b5e);}else{return getUser(_0x545017,null,_0x426b5e);}})[_0xb0d4('0x4d')](function(_0x43c98b){_0x5e16c4=_0x43c98b;logger[_0xb0d4('0xd')](_0xb0d4('0x5b'),_0x5e16c4['id']);return getEndUser(_0x545017,_0xb3b766[_0xb0d4('0x5c')],_0xb3b766[_0xb0d4('0x5d')],_0x426b5e);})[_0xb0d4('0x4d')](function(_0x39cb97){_0x53b7fc=_0x39cb97;logger[_0xb0d4('0xd')]('The\x20Enduser\x20ID\x20is:',_0x53b7fc['id']);return getTicket(_0x545017,_0x5e16c4,_0x53b7fc,_0x3887e5,_0xb3b766,_0x3887e5[_0xb0d4('0x5f')],_0x426b5e,_0xb0d4('0x60'));})[_0xb0d4('0x4d')](function(_0x21028d){_0x1cfb1f=_0x21028d;logger[_0xb0d4('0xd')]('Ticket\x20created!');logger[_0xb0d4('0xd')]('The\x20Ticket\x20ID\x20is:',_0x1cfb1f['id']);return setRelationship(_0x426b5e,_0x5e16c4,_0x1cfb1f,_0xb0d4('0x62'));})[_0xb0d4('0x4d')](function(){return setRelationship(_0x426b5e,_0x53b7fc,_0x1cfb1f,'contacts');})[_0xb0d4('0x4d')](function(){return getServerInfo(_0x426b5e);})[_0xb0d4('0x73')](function(_0xa23b36){logger['error']('['+_0xb3b766['lastevent'][_0xb0d4('0x75')]()+']',JSON['stringify'](_0xa23b36));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff