// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x3172=['Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','info','Getting\x20agent\x20with\x20email','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','Agent\x20found!','resolve','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','statusCode','Searching\x20end\x20user\x20with\x20phone','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','remoteUri','Contacts','getEndUser','accessKey','getchallenge','success','login','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','monitor_format','recordingURL','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Fields','split','serverUrl','lastevent','toUpperCase','md5','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','length','forEach','includes','string','type','idField','variableName','toString','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','Descriptions','POST','format','%s/webservice.php','create','sessionName','HelpDesk','stringify','then','result'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x3172,0x1da));var _0x2317=function(_0x555ebb,_0x4b1b68){_0x555ebb=_0x555ebb-0x0;var _0x3c0a4a=_0x3172[_0x555ebb];return _0x3c0a4a;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require('bluebird');var md5=require(_0x2317('0x0'));var util=require('util');var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x2317('0x1'));var logger=require(_0x2317('0x2'))(_0x2317('0x3'));config[_0x2317('0x4')]=_[_0x2317('0x5')](config[_0x2317('0x4')],{'host':_0x2317('0x6'),'port':0x18eb});var io=require(_0x2317('0x7'))(new Redis(config[_0x2317('0x4')]));function emit(_0x1a0e6c,_0x1923cf,_0x506579){io['to'](_0x1a0e6c)['emit'](_0x1923cf,_0x506579);}function getCustomFields(_0x5b8ffd,_0x94e189){var _0x34d5d4={};if(_0x5b8ffd[_0x2317('0x8')]>0x0){_[_0x2317('0x9')](_0x5b8ffd,function(_0x33f95e){if(_[_0x2317('0xa')]([_0x2317('0xb'),'picklist'],_0x33f95e[_0x2317('0xc')])&&_0x33f95e[_0x2317('0xd')]){_0x34d5d4[_0x33f95e[_0x2317('0xd')]]=_0x33f95e['content']['toString']();}else if(_0x33f95e[_0x2317('0xc')]==='variable'&&_0x33f95e[_0x2317('0xe')]&&_0x33f95e[_0x2317('0xd')]&&_0x94e189[_0x33f95e[_0x2317('0xe')]]){_0x34d5d4[_0x33f95e['idField']]=_0x94e189[_0x33f95e[_0x2317('0xe')]][_0x2317('0xf')]();}else if(_0x33f95e[_0x2317('0xc')]===_0x2317('0x10')&&_0x33f95e[_0x2317('0x11')]&&_0x33f95e[_0x2317('0x11')][_0x2317('0x12')]&&_0x33f95e['idField']&&_0x94e189[_0x33f95e[_0x2317('0x11')][_0x2317('0x12')][_0x2317('0x13')]()]){_0x34d5d4[_0x33f95e[_0x2317('0xd')]]=_0x94e189[_0x33f95e[_0x2317('0x11')][_0x2317('0x12')]['toLowerCase']()][_0x2317('0xf')]();}});}return _0x34d5d4;}function createTicket(_0x259f6a,_0x823360,_0x48fbfd,_0x148855,_0x1fa538,_0x3c4a40,_0x1d9650){logger['info'](_0x2317('0x14'));var _0xf3856b=_[_0x2317('0x15')]({'parent_id':'','assigned_user_id':_0x823360['id'],'ticketpriorities':_0x2317('0x16'),'ticketstatus':_0x2317('0x17'),'ticket_title':intUtil[_0x2317('0x18')](_0x148855[_0x2317('0x19')],_0x1fa538,'\x20'),'description':intUtil['getString'](_0x148855[_0x2317('0x1a')],_0x1fa538,'\x0a'),'contact_id':_0x48fbfd['id']},getCustomFields(_0x3c4a40,_0x1fa538));var _0x54daab={'method':_0x2317('0x1b'),'uri':util[_0x2317('0x1c')](_0x2317('0x1d'),_0x259f6a['remoteUri']),'form':{'operation':_0x2317('0x1e'),'username':_0x259f6a['username'],'sessionName':_0x1d9650[_0x2317('0x1f')],'elementType':_0x2317('0x20'),'element':JSON[_0x2317('0x21')](_0xf3856b)},'json':!![]};return request(_0x54daab)[_0x2317('0x22')](function(_0x5eaa8f){if(_0x5eaa8f['success']){return BPromise['resolve']({'id':_0x5eaa8f[_0x2317('0x23')]['id']});}else{throw new Error(util[_0x2317('0x1c')](_0x2317('0x24'),JSON[_0x2317('0x21')](_0x5eaa8f[_0x2317('0x25')])));}})[_0x2317('0x26')](function(_0x514dce){var _0x2d03c0=_0x514dce['statusCode']||0x1f4;logger[_0x2317('0x25')](_0x2317('0x27'),_0x2317('0x28'),_0x2d03c0,JSON['stringify'](_0x514dce));});}function getUser(_0x39904f,_0x266843,_0x518be1){if(intUtil[_0x2317('0x29')](_0x266843)){logger[_0x2317('0x2a')](_0x2317('0x2b'),_0x266843);return request({'method':'GET','uri':util[_0x2317('0x1c')](_0x2317('0x1d'),_0x39904f['remoteUri']),'qs':{'operation':'query','username':_0x39904f[_0x2317('0x2c')],'sessionName':_0x518be1[_0x2317('0x1f')],'query':util[_0x2317('0x1c')](_0x2317('0x2d'),_0x266843)},'json':!![]})['then'](function(_0x3df471){if(_0x3df471['success']&&_0x3df471['result'][_0x2317('0x8')]){logger[_0x2317('0x2a')](_0x2317('0x2e'));return BPromise[_0x2317('0x2f')]({'id':_0x3df471[_0x2317('0x23')][0x0]['id'],'email':_0x3df471[_0x2317('0x23')][0x0][_0x2317('0x30')],'name':_0x3df471['result'][0x0][_0x2317('0x31')]+'\x20'+_0x3df471[_0x2317('0x23')][_0x2317('0x32')]});}else{logger[_0x2317('0x2a')](_0x2317('0x33'));return BPromise[_0x2317('0x2f')]({'id':_0x518be1[_0x2317('0x34')],'email':_0x39904f[_0x2317('0x2c')],'name':'admin'});}})[_0x2317('0x26')](function(_0x3eafce){var _0x77504d=_0x3eafce['statusCode']||0x1f4;logger[_0x2317('0x25')](_0x2317('0x27'),_0x2317('0x35'),_0x77504d,JSON[_0x2317('0x21')](_0x3eafce));});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise['resolve']({'id':_0x518be1[_0x2317('0x34')],'email':_0x39904f['username'],'name':_0x2317('0x36')})[_0x2317('0x26')](function(_0x414f49){var _0x337096=_0x414f49[_0x2317('0x37')]||0x1f4;logger[_0x2317('0x25')](_0x2317('0x27'),_0x2317('0x35'),_0x337096,JSON['stringify'](_0x414f49));});}}function getEndUser(_0x99fe91,_0x209cbf,_0x454342,_0x7dfd8f){logger[_0x2317('0x2a')](_0x2317('0x38'),_0x454342);return request({'method':'GET','uri':util['format']('%s/webservice.php',_0x99fe91['remoteUri']),'qs':{'operation':_0x2317('0x39'),'username':_0x99fe91['username'],'sessionName':_0x7dfd8f['sessionName'],'query':util['format'](_0x2317('0x3a'),_0x454342,_0x454342,_0x454342,_0x454342,_0x454342)},'json':!![]})[_0x2317('0x22')](function(_0x43b387){if(_0x43b387['success']&&_0x43b387[_0x2317('0x23')][_0x2317('0x8')]){logger[_0x2317('0x2a')](_0x2317('0x3b'));return BPromise[_0x2317('0x2f')]({'id':_0x43b387['result'][0x0]['id'],'name':_0x43b387[_0x2317('0x23')][0x0][_0x2317('0x3c')]+'\x20'+_0x43b387[_0x2317('0x23')][0x0][_0x2317('0x3d')],'phone':_0x454342});}else{logger[_0x2317('0x2a')](_0x2317('0x3e'));return request({'method':'POST','uri':util[_0x2317('0x1c')]('%s/webservice.php',_0x99fe91[_0x2317('0x3f')]),'form':{'operation':_0x2317('0x1e'),'sessionName':_0x7dfd8f[_0x2317('0x1f')],'elementType':_0x2317('0x40'),'element':JSON[_0x2317('0x21')]({'lastname':_0x209cbf,'phone':_0x454342,'assigned_user_id':'\x20'})},'json':!![]})[_0x2317('0x22')](function(_0x154f03){logger['info']('Enduser\x20created.');return BPromise['resolve']({'id':_0x154f03['result']['id'],'name':_0x154f03[_0x2317('0x23')][_0x2317('0x3d')],'phone':_0x154f03[_0x2317('0x23')]['phone']});})[_0x2317('0x26')](function(_0x36218a){var _0x55ae47=_0x36218a[_0x2317('0x37')]||0x1f4;logger[_0x2317('0x25')](_0x2317('0x27'),_0x2317('0x41'),_0x55ae47,JSON[_0x2317('0x21')](_0x36218a));});}});}function getConnection(_0x4811dd){var _0x3aa3f0=_0x4811dd[_0x2317('0x2c')];var _0x3fc9d5=_0x4811dd[_0x2317('0x42')];return request({'method':'GET','uri':util[_0x2317('0x1c')](_0x2317('0x1d'),_0x4811dd[_0x2317('0x3f')]),'qs':{'operation':_0x2317('0x43'),'username':_0x3aa3f0},'json':!![]})[_0x2317('0x22')](function(_0x5519e2){if(_0x5519e2[_0x2317('0x44')]){return request({'method':'POST','uri':util[_0x2317('0x1c')](_0x2317('0x1d'),_0x4811dd[_0x2317('0x3f')]),'form':{'operation':_0x2317('0x45'),'username':_0x3aa3f0,'accessKey':md5(_0x5519e2['result'][_0x2317('0x46')]+_0x3fc9d5)},'json':!![]});}})['then'](function(_0x3158ca){if(_0x3158ca[_0x2317('0x44')]){return BPromise[_0x2317('0x2f')](_0x3158ca[_0x2317('0x23')]);}else{throw new Error(util[_0x2317('0x1c')](_0x2317('0x47'),_0x4811dd['id']));}})[_0x2317('0x26')](function(_0x31cb56){var _0x5a46a1=_0x31cb56['statusCode']||0x1f4;logger[_0x2317('0x25')](_0x2317('0x27'),'getConnection',_0x5a46a1,JSON['stringify'](_0x31cb56));});}function request(_0x1bcec2){logger[_0x2317('0x2a')](_0x2317('0x48'),JSON[_0x2317('0x21')](_0x1bcec2));return rp(_0x1bcec2);}exports[_0x2317('0x49')]=function(_0x464073,_0x53edbd,_0xe779d2,_0x1ddb16,_0x31c2b6,_0x9a256a){var _0x4be046,_0x22556a,_0x277515,_0x465180;_0x9a256a[_0x2317('0x3f')]=intUtil[_0x2317('0x4a')](_0x9a256a[_0x2317('0x3f')]);if(_0x31c2b6&&_0x31c2b6[_0x2317('0x4b')]){logger[_0x2317('0x2a')]('[QUEUE]','Recording\x20is\x20enabled!');_0x53edbd[_0x2317('0x4c')]=util[_0x2317('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x9a256a['serverUrl'],_0x53edbd[_0x2317('0x4d')],md5(_0x53edbd['uniqueid']));}else{_0x53edbd[_0x2317('0x4c')]='';}return getConnection(_0x9a256a)['then'](function(_0x114b6f){_0x465180=_0x114b6f;return getUser(_0x9a256a,_0x1ddb16[_0x2317('0x4e')],_0x465180);})['then'](function(_0x3cf261){_0x4be046=_0x3cf261;logger[_0x2317('0x2a')](_0x2317('0x4f'),_0x4be046['id']);return getEndUser(_0x9a256a,_0x53edbd[_0x2317('0x50')],_0x53edbd[_0x2317('0x51')],_0x465180);})[_0x2317('0x22')](function(_0x1f328c){_0x22556a=_0x1f328c;logger[_0x2317('0x2a')]('The\x20Enduser\x20ID\x20is:',_0x22556a['id']);return createTicket(_0x9a256a,_0x4be046,_0x22556a,_0xe779d2,_0x53edbd,_0xe779d2['Fields'],_0x465180);})[_0x2317('0x22')](function(_0x25876e){_0x277515=_0x25876e;logger['info'](_0x2317('0x52'));logger[_0x2317('0x2a')](_0x2317('0x53'),_0x277515['id']);var _0x479e43=util[_0x2317('0x1c')](_0x2317('0x54'),_0x9a256a[_0x2317('0x3f')],_['split'](_0x277515['id'],'x')[0x1]);logger['info'](_0x2317('0x55'),_0x2317('0x56'));emit(util['format'](_0x2317('0x57'),_0x1ddb16['name']),_0x2317('0x58'),{'uri':_0x479e43});})['catch'](function(_0x342d43){logger[_0x2317('0x25')](_0x2317('0x55'),JSON['stringify'](_0x342d43));});};exports[_0x2317('0x59')]=function(_0x564224,_0x251828,_0x6c19ad,_0x53c1dd,_0x5b4bcb,_0x3a5b02,_0x273821){var _0x595fc4,_0x28b6ea,_0x255d5c,_0x3b0f81;_0x3a5b02[_0x2317('0x3f')]=intUtil[_0x2317('0x4a')](_0x3a5b02['remoteUri']);_0x3a5b02['serverUrl']=intUtil[_0x2317('0x4a')](_0x3a5b02['serverUrl']);if(_0x273821&&_0x273821[_0x2317('0x5a')]&&_0x273821[_0x2317('0x5a')]!=='none'){logger[_0x2317('0x2a')](_0x2317('0x5b'),_0x2317('0x5c'));_0x251828[_0x2317('0x4c')]=util[_0x2317('0x1c')](_0x2317('0x5d'),_0x3a5b02['serverUrl'],_0x251828[_0x2317('0x4d')],md5(_0x251828['uniqueid']));}return getConnection(_0x3a5b02)[_0x2317('0x22')](function(_0x48db60){_0x3b0f81=_0x48db60;return getUser(_0x3a5b02,_0x53c1dd[_0x2317('0x4e')],_0x3b0f81);})[_0x2317('0x22')](function(_0x2bdb5f){_0x595fc4=_0x2bdb5f;logger[_0x2317('0x2a')]('The\x20User\x20ID\x20is:',_0x595fc4['id']);return getEndUser(_0x3a5b02,_0x251828[_0x2317('0x5e')],_0x251828[_0x2317('0x5f')],_0x3b0f81);})[_0x2317('0x22')](function(_0x183b18){_0x28b6ea=_0x183b18;logger[_0x2317('0x2a')](_0x2317('0x60'),_0x28b6ea['id']);return createTicket(_0x3a5b02,_0x595fc4,_0x28b6ea,_0x6c19ad,_0x251828,_0x6c19ad[_0x2317('0x61')],_0x3b0f81);})[_0x2317('0x22')](function(_0x4dbe89){_0x255d5c=_0x4dbe89;logger['info'](_0x2317('0x52'));logger[_0x2317('0x2a')](_0x2317('0x53'),_0x255d5c['id']);var _0x11cdc1=util[_0x2317('0x1c')](_0x2317('0x54'),_0x3a5b02[_0x2317('0x3f')],_[_0x2317('0x62')](_0x255d5c['id'],'x')[0x1]);logger[_0x2317('0x2a')](_0x2317('0x5b'),_0x2317('0x56'));emit(util[_0x2317('0x1c')](_0x2317('0x57'),_0x53c1dd[_0x2317('0x12')]),_0x2317('0x58'),{'uri':_0x11cdc1});})[_0x2317('0x26')](function(_0x2ec56b){logger['error'](_0x2317('0x5b'),JSON[_0x2317('0x21')](_0x2ec56b));});};exports['unmanaged']=function(_0x4662a0,_0x2838aa,_0x483be8,_0x447b64,_0x558258,_0xb15fb3){var _0x13bf50,_0x1ba996,_0x3ff282,_0x4b3959;_0xb15fb3[_0x2317('0x3f')]=intUtil[_0x2317('0x4a')](_0xb15fb3[_0x2317('0x3f')]);_0xb15fb3[_0x2317('0x63')]=intUtil['stripTrailingSlash'](_0xb15fb3[_0x2317('0x63')]);if(_0x558258&&_0x558258[_0x2317('0x4b')]){logger[_0x2317('0x2a')]('['+_0x2838aa['lastevent']['toUpperCase']()+']',_0x2317('0x5c'));_0x2838aa[_0x2317('0x4c')]=util[_0x2317('0x1c')](_0x2317('0x5d'),_0xb15fb3[_0x2317('0x63')],_0x2838aa[_0x2317('0x4d')],md5(_0x2838aa[_0x2317('0x4d')]));}else{_0x2838aa[_0x2317('0x4c')]='';}return getConnection(_0xb15fb3)[_0x2317('0x22')](function(_0x4a329d){_0x4b3959=_0x4a329d;return getUser(_0xb15fb3,'',_0x4b3959);})[_0x2317('0x22')](function(_0x53046e){_0x13bf50=_0x53046e;logger[_0x2317('0x2a')]('The\x20User\x20ID\x20is:',_0x13bf50['id']);return getEndUser(_0xb15fb3,_0x2838aa[_0x2317('0x50')],_0x2838aa[_0x2317('0x51')],_0x4b3959);})[_0x2317('0x22')](function(_0x14a1dc){_0x1ba996=_0x14a1dc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x1ba996['id']);return createTicket(_0xb15fb3,_0x13bf50,_0x1ba996,_0x483be8,_0x2838aa,_0x483be8['Fields'],_0x4b3959);})[_0x2317('0x22')](function(_0x364d14){_0x3ff282=_0x364d14;logger[_0x2317('0x2a')]('Ticket\x20created!');logger[_0x2317('0x2a')]('The\x20Ticket\x20ID\x20is:',_0x3ff282['id']);})[_0x2317('0x26')](function(_0x23262f){logger['error']('['+_0x2838aa[_0x2317('0x64')][_0x2317('0x65')]()+']',JSON['stringify'](_0x23262f));});};
\ No newline at end of file
+var _0x9c44=['stringify','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','length','Agent\x20found!','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','accessKey','login','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','stripTrailingSlash','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','trigger:browser:url','unmanaged','monitor_format','toUpperCase','calleridnum','lastevent','bluebird','md5','util','ioredis','./util','../../../../config/environment','redis','localhost','socket.io-emitter','emit','forEach','string','picklist','idField','content','type','variable','variableName','toString','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','Open','getString','Subjects','POST','remoteUri','create','username','sessionName','then','resolve','result','format','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s'];(function(_0x52f163,_0x32ddae){var _0x59d36c=function(_0x3816d1){while(--_0x3816d1){_0x52f163['push'](_0x52f163['shift']());}};_0x59d36c(++_0x32ddae);}(_0x9c44,0x178));var _0x49c4=function(_0x5f09c5,_0x2bfca0){_0x5f09c5=_0x5f09c5-0x0;var _0x426ad9=_0x9c44[_0x5f09c5];return _0x426ad9;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x49c4('0x0'));var md5=require(_0x49c4('0x1'));var util=require(_0x49c4('0x2'));var Redis=require(_0x49c4('0x3'));var intUtil=require(_0x49c4('0x4'));var config=require(_0x49c4('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0x49c4('0x6')]=_['defaults'](config[_0x49c4('0x6')],{'host':_0x49c4('0x7'),'port':0x18eb});var io=require(_0x49c4('0x8'))(new Redis(config[_0x49c4('0x6')]));function emit(_0x436234,_0x511d53,_0x11c586){io['to'](_0x436234)[_0x49c4('0x9')](_0x511d53,_0x11c586);}function getCustomFields(_0x1d13fb,_0x4487ca){var _0x4c7d3a={};if(_0x1d13fb['length']>0x0){_[_0x49c4('0xa')](_0x1d13fb,function(_0x313e73){if(_['includes']([_0x49c4('0xb'),_0x49c4('0xc')],_0x313e73['type'])&&_0x313e73['idField']){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x313e73[_0x49c4('0xe')]['toString']();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x10')&&_0x313e73['variableName']&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x11')]]){_0x4c7d3a[_0x313e73[_0x49c4('0xd')]]=_0x4487ca[_0x313e73[_0x49c4('0x11')]][_0x49c4('0x12')]();}else if(_0x313e73[_0x49c4('0xf')]===_0x49c4('0x13')&&_0x313e73[_0x49c4('0x14')]&&_0x313e73['Variable'][_0x49c4('0x15')]&&_0x313e73[_0x49c4('0xd')]&&_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')][_0x49c4('0x16')]()]){_0x4c7d3a[_0x313e73['idField']]=_0x4487ca[_0x313e73[_0x49c4('0x14')][_0x49c4('0x15')]['toLowerCase']()]['toString']();}});}return _0x4c7d3a;}function createTicket(_0x3c782d,_0x2f82d5,_0x3addb2,_0x59f29b,_0x24856d,_0x50b151,_0x2cbd50){logger[_0x49c4('0x17')](_0x49c4('0x18'));var _0x291526=_[_0x49c4('0x19')]({'parent_id':'','assigned_user_id':_0x2f82d5['id'],'ticketpriorities':_0x49c4('0x1a'),'ticketstatus':_0x49c4('0x1b'),'ticket_title':intUtil[_0x49c4('0x1c')](_0x59f29b[_0x49c4('0x1d')],_0x24856d,'\x20'),'description':intUtil['getString'](_0x59f29b['Descriptions'],_0x24856d,'\x0a'),'contact_id':_0x3addb2['id']},getCustomFields(_0x50b151,_0x24856d));var _0x57f502={'method':_0x49c4('0x1e'),'uri':util['format']('%s/webservice.php',_0x3c782d[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x20'),'username':_0x3c782d[_0x49c4('0x21')],'sessionName':_0x2cbd50[_0x49c4('0x22')],'elementType':'HelpDesk','element':JSON['stringify'](_0x291526)},'json':!![]};return request(_0x57f502)[_0x49c4('0x23')](function(_0x9cb797){if(_0x9cb797['success']){return BPromise[_0x49c4('0x24')]({'id':_0x9cb797[_0x49c4('0x25')]['id']});}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x27'),JSON['stringify'](_0x9cb797['error'])));}})[_0x49c4('0x28')](function(_0x53c199){var _0x3800b7=_0x53c199[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'createTicket',_0x3800b7,JSON[_0x49c4('0x2c')](_0x53c199));});}function getUser(_0x2b2793,_0x46e04d,_0x4f28a2){if(intUtil[_0x49c4('0x2d')](_0x46e04d)){logger[_0x49c4('0x17')](_0x49c4('0x2e'),_0x46e04d);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2b2793[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x2b2793['username'],'sessionName':_0x4f28a2['sessionName'],'query':util[_0x49c4('0x26')](_0x49c4('0x31'),_0x46e04d)},'json':!![]})[_0x49c4('0x23')](function(_0x27e467){if(_0x27e467[_0x49c4('0x32')]&&_0x27e467['result'][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x34'));return BPromise[_0x49c4('0x24')]({'id':_0x27e467['result'][0x0]['id'],'email':_0x27e467['result'][0x0][_0x49c4('0x35')],'name':_0x27e467[_0x49c4('0x25')][0x0][_0x49c4('0x36')]+'\x20'+_0x27e467[_0x49c4('0x25')][_0x49c4('0x37')]});}else{logger['info'](_0x49c4('0x38'));return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2[_0x49c4('0x39')],'email':_0x2b2793['username'],'name':'admin'});}})[_0x49c4('0x28')](function(_0x1991e9){var _0x3bec0a=_0x1991e9[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x3a'),_0x3bec0a,JSON[_0x49c4('0x2c')](_0x1991e9));});}else{logger[_0x49c4('0x17')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x49c4('0x24')]({'id':_0x4f28a2['userId'],'email':_0x2b2793[_0x49c4('0x21')],'name':_0x49c4('0x3b')})[_0x49c4('0x28')](function(_0x1c2830){var _0x4ed4f8=_0x1c2830[_0x49c4('0x29')]||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),'getUser',_0x4ed4f8,JSON[_0x49c4('0x2c')](_0x1c2830));});}}function getEndUser(_0x21d8c7,_0x178987,_0x5e5366,_0x1ba7a0){logger[_0x49c4('0x17')](_0x49c4('0x3c'),_0x5e5366);return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7[_0x49c4('0x1f')]),'qs':{'operation':'query','username':_0x21d8c7[_0x49c4('0x21')],'sessionName':_0x1ba7a0[_0x49c4('0x22')],'query':util[_0x49c4('0x26')](_0x49c4('0x3d'),_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366,_0x5e5366)},'json':!![]})[_0x49c4('0x23')](function(_0x29dd5d){if(_0x29dd5d[_0x49c4('0x32')]&&_0x29dd5d[_0x49c4('0x25')][_0x49c4('0x33')]){logger[_0x49c4('0x17')](_0x49c4('0x3e'));return BPromise[_0x49c4('0x24')]({'id':_0x29dd5d[_0x49c4('0x25')][0x0]['id'],'name':_0x29dd5d['result'][0x0][_0x49c4('0x3f')]+'\x20'+_0x29dd5d['result'][0x0][_0x49c4('0x40')],'phone':_0x5e5366});}else{logger[_0x49c4('0x17')](_0x49c4('0x41'));return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x21d8c7['remoteUri']),'form':{'operation':'create','sessionName':_0x1ba7a0[_0x49c4('0x22')],'elementType':_0x49c4('0x42'),'element':JSON[_0x49c4('0x2c')]({'lastname':_0x178987,'phone':_0x5e5366,'assigned_user_id':'\x20'})},'json':!![]})[_0x49c4('0x23')](function(_0x490823){logger[_0x49c4('0x17')](_0x49c4('0x43'));return BPromise[_0x49c4('0x24')]({'id':_0x490823[_0x49c4('0x25')]['id'],'name':_0x490823[_0x49c4('0x25')][_0x49c4('0x40')],'phone':_0x490823[_0x49c4('0x25')][_0x49c4('0x44')]});})[_0x49c4('0x28')](function(_0x5640d3){var _0x2ad771=_0x5640d3['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x45'),_0x2ad771,JSON[_0x49c4('0x2c')](_0x5640d3));});}});}function getConnection(_0x2d93d8){var _0x5b296d=_0x2d93d8[_0x49c4('0x21')];var _0x15b674=_0x2d93d8[_0x49c4('0x46')];return request({'method':_0x49c4('0x2f'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'qs':{'operation':'getchallenge','username':_0x5b296d},'json':!![]})[_0x49c4('0x23')](function(_0x5cfff9){if(_0x5cfff9[_0x49c4('0x32')]){return request({'method':_0x49c4('0x1e'),'uri':util[_0x49c4('0x26')](_0x49c4('0x30'),_0x2d93d8[_0x49c4('0x1f')]),'form':{'operation':_0x49c4('0x47'),'username':_0x5b296d,'accessKey':md5(_0x5cfff9[_0x49c4('0x25')]['token']+_0x15b674)},'json':!![]});}})[_0x49c4('0x23')](function(_0x3feaf0){if(_0x3feaf0['success']){return BPromise[_0x49c4('0x24')](_0x3feaf0[_0x49c4('0x25')]);}else{throw new Error(util[_0x49c4('0x26')](_0x49c4('0x48'),_0x2d93d8['id']));}})['catch'](function(_0x5d8bf0){var _0x144fd2=_0x5d8bf0['statusCode']||0x1f4;logger[_0x49c4('0x2a')](_0x49c4('0x2b'),_0x49c4('0x49'),_0x144fd2,JSON[_0x49c4('0x2c')](_0x5d8bf0));});}function request(_0x240c20){logger[_0x49c4('0x17')](_0x49c4('0x4a'),JSON['stringify'](_0x240c20));return rp(_0x240c20);}exports[_0x49c4('0x4b')]=function(_0x1550ce,_0x3936d3,_0x3d944c,_0x17ef75,_0x2644c0,_0x156748){var _0x25d174,_0x1e0b4f,_0x1856be,_0x5b822f;_0x156748['remoteUri']=intUtil[_0x49c4('0x4c')](_0x156748[_0x49c4('0x1f')]);if(_0x2644c0&&_0x2644c0['monitor_format']){logger['info'](_0x49c4('0x4d'),'Recording\x20is\x20enabled!');_0x3936d3['recordingURL']=util[_0x49c4('0x26')](_0x49c4('0x4e'),_0x156748[_0x49c4('0x4f')],_0x3936d3[_0x49c4('0x50')],md5(_0x3936d3[_0x49c4('0x50')]));}else{_0x3936d3[_0x49c4('0x51')]='';}return getConnection(_0x156748)[_0x49c4('0x23')](function(_0x50798e){_0x5b822f=_0x50798e;return getUser(_0x156748,_0x17ef75[_0x49c4('0x52')],_0x5b822f);})[_0x49c4('0x23')](function(_0x207572){_0x25d174=_0x207572;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x25d174['id']);return getEndUser(_0x156748,_0x3936d3[_0x49c4('0x54')],_0x3936d3['calleridnum'],_0x5b822f);})['then'](function(_0x1ef0c1){_0x1e0b4f=_0x1ef0c1;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0x1e0b4f['id']);return createTicket(_0x156748,_0x25d174,_0x1e0b4f,_0x3d944c,_0x3936d3,_0x3d944c[_0x49c4('0x56')],_0x5b822f);})[_0x49c4('0x23')](function(_0x6b2592){_0x1856be=_0x6b2592;logger[_0x49c4('0x17')]('Ticket\x20created!');logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x1856be['id']);var _0x4ba4eb=util[_0x49c4('0x26')]('%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT',_0x156748[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x1856be['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x4d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x17ef75[_0x49c4('0x15')]),'trigger:browser:url',{'uri':_0x4ba4eb});})[_0x49c4('0x28')](function(_0x27b9c2){logger['error'](_0x49c4('0x4d'),JSON[_0x49c4('0x2c')](_0x27b9c2));});};exports['outbound']=function(_0x39c455,_0x42e0e6,_0x4f50bf,_0x4dc54d,_0x589484,_0x513879,_0xc43386){var _0x54947d,_0xb20a5d,_0x32f344,_0x515240;_0x513879[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x513879['remoteUri']);_0x513879[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x513879[_0x49c4('0x4f')]);if(_0xc43386&&_0xc43386[_0x49c4('0x5b')]&&_0xc43386['recordingFormat']!==_0x49c4('0x5c')){logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x5e'));_0x42e0e6['recordingURL']=util[_0x49c4('0x26')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x513879['serverUrl'],_0x42e0e6['uniqueid'],md5(_0x42e0e6['uniqueid']));}return getConnection(_0x513879)[_0x49c4('0x23')](function(_0x32eaef){_0x515240=_0x32eaef;return getUser(_0x513879,_0x4dc54d[_0x49c4('0x52')],_0x515240);})[_0x49c4('0x23')](function(_0x5b056e){_0x54947d=_0x5b056e;logger['info'](_0x49c4('0x53'),_0x54947d['id']);return getEndUser(_0x513879,_0x42e0e6[_0x49c4('0x5f')],_0x42e0e6[_0x49c4('0x60')],_0x515240);})[_0x49c4('0x23')](function(_0x102c15){_0xb20a5d=_0x102c15;logger[_0x49c4('0x17')](_0x49c4('0x55'),_0xb20a5d['id']);return createTicket(_0x513879,_0x54947d,_0xb20a5d,_0x4f50bf,_0x42e0e6,_0x4f50bf[_0x49c4('0x56')],_0x515240);})['then'](function(_0x2276db){_0x32f344=_0x2276db;logger['info'](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x32f344['id']);var _0x1ea1b4=util[_0x49c4('0x26')](_0x49c4('0x62'),_0x513879[_0x49c4('0x1f')],_[_0x49c4('0x58')](_0x32f344['id'],'x')[0x1]);logger[_0x49c4('0x17')](_0x49c4('0x5d'),_0x49c4('0x59'));emit(util[_0x49c4('0x26')](_0x49c4('0x5a'),_0x4dc54d[_0x49c4('0x15')]),_0x49c4('0x63'),{'uri':_0x1ea1b4});})[_0x49c4('0x28')](function(_0x371e49){logger[_0x49c4('0x2a')]('[OUTBOUND]',JSON['stringify'](_0x371e49));});};exports[_0x49c4('0x64')]=function(_0x16b3e8,_0x4af680,_0x1a15f3,_0x38ad50,_0x2939fd,_0x16e7b1){var _0x4d6aaa,_0x5a14a5,_0x4a85d4,_0x2e90d8;_0x16e7b1[_0x49c4('0x1f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x1f')]);_0x16e7b1[_0x49c4('0x4f')]=intUtil[_0x49c4('0x4c')](_0x16e7b1[_0x49c4('0x4f')]);if(_0x2939fd&&_0x2939fd[_0x49c4('0x65')]){logger[_0x49c4('0x17')]('['+_0x4af680['lastevent'][_0x49c4('0x66')]()+']',_0x49c4('0x5e'));_0x4af680[_0x49c4('0x51')]=util['format'](_0x49c4('0x4e'),_0x16e7b1[_0x49c4('0x4f')],_0x4af680[_0x49c4('0x50')],md5(_0x4af680[_0x49c4('0x50')]));}else{_0x4af680[_0x49c4('0x51')]='';}return getConnection(_0x16e7b1)[_0x49c4('0x23')](function(_0x35fa39){_0x2e90d8=_0x35fa39;return getUser(_0x16e7b1,'',_0x2e90d8);})[_0x49c4('0x23')](function(_0x4ba198){_0x4d6aaa=_0x4ba198;logger[_0x49c4('0x17')](_0x49c4('0x53'),_0x4d6aaa['id']);return getEndUser(_0x16e7b1,_0x4af680[_0x49c4('0x54')],_0x4af680[_0x49c4('0x67')],_0x2e90d8);})[_0x49c4('0x23')](function(_0x4a204d){_0x5a14a5=_0x4a204d;logger['info'](_0x49c4('0x55'),_0x5a14a5['id']);return createTicket(_0x16e7b1,_0x4d6aaa,_0x5a14a5,_0x1a15f3,_0x4af680,_0x1a15f3['Fields'],_0x2e90d8);})[_0x49c4('0x23')](function(_0x558880){_0x4a85d4=_0x558880;logger[_0x49c4('0x17')](_0x49c4('0x61'));logger[_0x49c4('0x17')](_0x49c4('0x57'),_0x4a85d4['id']);})['catch'](function(_0x123060){logger[_0x49c4('0x2a')]('['+_0x4af680[_0x49c4('0x68')][_0x49c4('0x66')]()+']',JSON[_0x49c4('0x2c')](_0x123060));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff